Upload agents/client_management_agent.py with huggingface_hub
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agents/client_management_agent.py
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import asyncio
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from typing import Dict, List, Any
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from core.agent import BaseAgent
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from core.models import AgentConfig, Task, AgentMessage, SEOData
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import logging
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import random
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from datetime import datetime
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logger = logging.getLogger(__name__)
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class ClientManagementAgent(BaseAgent):
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"""Client Management Agent responsible for customer relations and retention"""
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def __init__(self, config: AgentConfig):
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super().__init__(config)
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self.client_database = {}
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self.onboarding_process = {}
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self.performance_reports = {}
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self.retention_strategies = []
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async def execute(self):
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"""Execute client management functions"""
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logger.info(f"{self.name} executing client management...")
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# Handle client onboarding
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await self.handle_onboarding()
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# Generate performance reports
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await self.generate_reports()
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# Manage renewals and upsells
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await self.manage_renewals_upsells()
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# Implement retention strategies
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await self.implement_retention()
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async def handle_onboarding(self):
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"""Handle new client onboarding process"""
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logger.info(f"{self.name} handling client onboarding...")
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# Simulate onboarding process
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onboarding_data = {
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"client_profile": {
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"name": "Sample Client Inc.",
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"industry": "E-commerce",
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"size": "SMB",
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"goals": ["increase_organic_traffic", "improve_rankings", "generate_leads"]
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},
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"onboarding_status": {
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"kickoff_meeting": "completed",
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"site_audit": "in_progress",
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"keyword_research": "scheduled",
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"content_strategy": "pending"
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},
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"account_manager": "AI_Assistant",
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"onboarding_completion_date": (datetime.now()).strftime('%Y-%m-%d')
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}
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# Add to client database
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client_id = "client_" + str(len(self.client_database) + 1)
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self.client_database[client_id] = onboarding_data
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self.onboarding_process[client_id] = onboarding_data
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# Log onboarding
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logger.info(f"Onboarded new client: {onboarding_data['client_profile']['name']}")
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async def generate_reports(self):
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"""Generate client performance reports"""
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logger.info(f"{self.name} generating performance reports...")
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# Simulate report generation
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report_data = {
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"report_period": "November_2023",
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"clients": [
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{
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"client_id": "client_1",
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"metrics": {
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"organic_traffic": {"current": 12500, "change": "+12%"},
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"keyword_rankings": {"improved": 25, "lost": 3},
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"revenue_attributed": 25000
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},
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"recommendations": ["expand_content_creation", "focus_on_local_seo"],
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"next_steps": ["technical_audits", "link_building_campaign"]
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}
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],
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"generation_date": (datetime.now()).strftime('%Y-%m-%d')
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}
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self.performance_reports.update(report_data)
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# Log report generation
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logger.info(f"Generated performance reports for {len(report_data['clients'])} clients")
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async def manage_renewals_upsells(self):
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"""Manage subscription renewals and upsell opportunities"""
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logger.info(f"{self.name} managing renewals and upsells...")
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# Simulate renewal and upsell management
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renewal_data = [
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{
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"client_id": "client_1",
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"subscription_type": "professional",
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"renewal_date": "2024-01-15",
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"upsell_opportunity": "upgrade_to_enterprise",
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"retention_risk": "low"
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},
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{
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"client_id": "client_2",
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"subscription_type": "starter",
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"renewal_date": "2024-02-20",
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"upsell_opportunity": "add_conversion_optimization",
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"retention_risk": "medium"
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}
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]
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# Send renewal notifications to clients
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for renewal in renewal_data:
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await self.send_message(
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recipient="ceo_strategy",
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content=f"Renewal alert: {renewal['client_id']} subscription expires {renewal['renewal_date']}",
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message_type="info"
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)
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if renewal['upsell_opportunity']:
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await self.send_message(
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recipient="ceo_strategy",
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content=f"Upsell opportunity for {renewal['client_id']}: {renewal['upsell_opportunity']}",
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message_type="info"
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)
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async def implement_retention(self):
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"""Implement client retention strategies"""
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logger.info(f"{self.name} implementing retention strategies...")
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# Simulate retention strategies
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retention_strategies = [
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{"strategy": "success_story_sharing", "target": "at_risk_clients", "frequency": "monthly"},
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{"strategy": "feature_preview", "target": "all_clients", "frequency": "quarterly"},
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{"strategy": "dedicated_support", "target": "premium_clients", "frequency": "weekly"},
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{"strategy": "performance_incentives", "target": "underperforming_accounts", "frequency": "bi_monthly"}
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]
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self.retention_strategies.extend(retention_strategies)
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# Log retention strategies
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logger.info(f"Implemented {len(retention_strategies)} retention strategies")
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async def _execute_task_logic(self, task: Task) -> Dict[str, Any]:
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"""Execute specific task logic for Client Management agent"""
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if task.type == "handle_onboarding":
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await self.handle_onboarding()
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return {"status": "completed", "result": self.onboarding_process}
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elif task.type == "generate_reports":
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await self.generate_reports()
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return {"status": "completed", "result": self.performance_reports}
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elif task.type == "manage_renewals":
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await self.manage_renewals_upsells()
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return {"status": "completed", "result": "Renewal management completed"}
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else:
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return {"status": "error", "message": f"Unknown task type: {task.type}"}
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