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1_Pooling/config.json

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+{
+    "word_embedding_dimension": 768,
+    "pooling_mode_cls_token": false,
+    "pooling_mode_mean_tokens": true,
+    "pooling_mode_max_tokens": false,
+    "pooling_mode_mean_sqrt_len_tokens": false,
+    "pooling_mode_weightedmean_tokens": false,
+    "pooling_mode_lasttoken": false,
+    "include_prompt": true
+}

README.md

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+---
+tags:
+- sentence-transformers
+- sentence-similarity
+- feature-extraction
+- dense
+- generated_from_trainer
+- dataset_size:88
+- loss:CachedMultipleNegativesRankingLoss
+base_model: sentence-transformers/all-mpnet-base-v2
+widget:
+- source_sentence: udyam registration cancel <udyam_no> is still pending for cancellation
+    and its passing more than <NUM> days issue delayed cancellation of udyam registration
+    context the user is reporting that the cancellation of udyam registration for
+    udyam-up- <NUM> - <NUM> is still pending and has been delayed for more than <NUM>
+    days. details - udyam registration no udyam-up- <NUM> - <NUM> cancellation status
+    pending
+  sentences:
+  - Policy and Schemes. Definition of MSMEs (Clarifications related to definition)
+    Policy. this category pertains to grievances seeking policy interpretation and
+    clarification regarding the definition and classification of micro small and medium
+    enterprises msmes under the micro small and medium enterprises development msmed
+    act <NUM> as amended . the category encompasses disputes or doubts related to
+    the application of turnover investment and structural factors to specific enterprise
+    cases. key issues include turnover and investment threshold calculations treatment
+    of export turnover or goods and services tax gst classification of enterprises
+    as micro small or medium clubbing of multiple units or related businesses under
+    a single msme identity the category also captures concerns arising from the transition
+    between old and revised msme definitions including impact of reclassification
+    on eligibility continuity of benefits already availed applicable financial year
+    for revised criteria grievances in this category are clarification-driven rather
+    than system-error driven arising from the intersection of policy intent numerical
+    calculations and enterprise structure. example issues include turnover classification
+    discrepancies my turnover is within limits but udyam shows a higher msme category
+    please clarify the correct classification as per policy. export turnover treatment
+    export turnover has been included while determining msme status kindly clarify
+    whether it should be excluded. post-migration classification changes after migration
+    from uam to udyam my enterprise category has changed despite no change in investment
+    please confirm if this is correct. revised definition impact on eligibility due
+    to the revised msme definition my eligibility under schemes is affected kindly
+    clarify whether benefits already availed will continue. the operational procedural
+    policy and institutional causes of these grievances include
+  - Policy and Schemes. DBT / IT desk including Annual Report. dbt it desk including
+    the annual report in msme refers to the data dbt wing functioning under the office
+    of the development commissioner msme which is responsible for administering direct
+    benefit transfer dbt of subsidies under msme schemes managing it and digital infrastructure
+    and compiling the ministry s annual report. the wing oversees end-to-end dbt processes
+    for scheme reimbursements such as ict and cloud computing subsidies where msmes
+    initially incur eligible expenses and subsequently receive reimbursements directly
+    into aadhaar-linked bank accounts through the public financial management system
+    often after technical verification by agencies like telecommunications consultants
+    india limited. it ensures compliance with national dbt standards in coordination
+    with the dbt mission and national informatics centre maintains and upgrades msme
+    it systems including the udyam registration portal supports cloud-based it adoption
+    for msmes undertakes data analytics and mis reporting and onboards schemes to
+    the national dbt framework. the wing also prepares the annual report of the ministry
+    of msme consolidating performance indicators financial outlays scheme outcomes
+    udyam registration trends and macro-level contributions such as msme share in
+    gdp and employment which are used for parliament cabinet briefings and policy
+    evaluation. while this framework promotes transparency leak-proof subsidy delivery
+    evidence-based policymaking and digital efficiency stakeholders frequently raise
+    grievances related to dbt execution data accuracy it reliability and reporting
+    quality. examples of grievances include msmes experiencing delays in receipt of
+    approved ict or cloud service subsidies due to pfms transaction or verification
+    glitches reimbursement failures arising from aadhaar bank account linkage mismatches
+    despite valid udyam registration inaccuracies or under-reporting of scheme achievements
+    udyam registrations or msme gdp contribution in the annual report affecting policy
+    advocacy and planning temporary downtime or access issues on udyam or other msme
+    it portals during registration or subsidy claim periods and gaps in mis capture
+    where scheme data duplications or leakages are not properly reflected in dbt dashboards
+    or the annual report prompting appeals for correction and system strengthening.
+  - UAM/Udyam Registration/Certificate related issues. Time Taken for Cancellation
+    of UDYAM Certificate (Technical). this category refers to grievances concerning
+    delays in processing requests for cancellation of an existing udyam registration.
+    when a business owner submits a request to cancel a registration the request is
+    expected to be processed within a reasonable timeframe. however in some cases
+    users report that the cancellation request remains pending for an extended period.
+    grievances under this category usually involve complaints where the enterprise
+    owner has already submitted a cancellation request but the status continues to
+    show as pending or unprocessed. entrepreneurs may also report that they cannot
+    proceed with other actions related to their registration because the cancellation
+    has not yet been completed. in some situations users may have submitted the request
+    multiple times or may be seeking clarification about the delay in processing the
+    cancellation. these grievances are typically raised by msme proprietors partners
+    company directors or authorized representatives who previously requested cancellation
+    of their enterprise registration. business owners who closed their operations
+    or who submitted cancellation due to incorrect registration details may seek updates
+    on the status of their request. compliance managers accountants or consultants
+    handling enterprise registrations may also raise grievances when the cancellation
+    process takes longer than expected or prevents further registration-related actions
+    from being completed.
+- source_sentence: sri fund for new unit iron handicrafts manufacturing unit issue
+    application for self reliant fund sri fund for new unit context the user is requesting
+    application for self reliant fund sri fund for a new unit specifically for an
+    iron handicrafts manufacturing unit. details - fund type sri fund unit type new
+    unit industry iron handicrafts manufacturing
+  sentences:
+  - UAM/Udyam Registration/Certificate related issues. Updation of Email ID/Mobile
+    No. Linked to UDYAM Certificate. this category includes grievances related to
+    updating or correcting the email id or mobile number associated with an existing
+    udyam registration. contact details provided during registration are used for
+    communication verification and authentication when accessing the enterprise profile
+    on the portal. if these contact details become outdated incorrect or inaccessible
+    the enterprise owner may face difficulty receiving otps accessing the portal or
+    managing the registration information. common grievances under this category include
+    requests to change the registered mobile number or email address because the original
+    number is no longer active the sim card has been lost the email account is no
+    longer accessible or the contact details were entered incorrectly during registration.
+    some complaints arise when the registered contact details belong to an employee
+    or consultant who is no longer associated with the enterprise preventing the current
+    owner from receiving verification messages. in other cases entrepreneurs report
+    that they cannot update contact details because the system requires authentication
+    through the old mobile number or email which they no longer have access to. these
+    grievances are typically raised by msme owners proprietors partners directors
+    of companies or authorized representatives responsible for managing business registrations.
+    small business owners who registered their enterprise personally may request updates
+    when their phone number or email changes. in some cases accountants consultants
+    or administrative staff handling compliance activities may also submit grievances
+    when they cannot access the registration due to outdated contact details. this
+    category therefore represents issues related specifically to correcting or updating
+    communication details associated with an existing udyam certificate.
+  - Marketing and Skilling. Export Promotion/WTO. the export promotion and wto-related
+    initiatives for msmes comprise a set of integrated measures under india s ministry
+    of msme and the ministry of commerce to strengthen the export ecosystem for micro
+    small and medium enterprises. these include the export promotion mission with
+    a long-term financial outlay to support msme exports interest subvention on pre-
+    and post-shipment export credit to reduce borrowing costs credit guarantee coverage
+    for collateral-free export finance and reimbursement support for participation
+    in international trade fairs buyer meets and market development activities with
+    higher assistance for first-time exporters and priority groups. the initiatives
+    also provide policy and legal support to msmes in matters related to wto compliance
+    trade remedies such as anti-dumping cases and dispute settlement issues. together
+    with complementary export facilitation instruments these measures aim to enhance
+    msme competitiveness diversify export markets integrate enterprises into global
+    value chains support labour-intensive sectors and sustain msmes significant contribution
+    to india s overall exports. examples of common grievances under these initiatives
+    include interest subvention limitations an msme exporter reaches the prescribed
+    annual credit ceiling midway through the year resulting in partial interest relief
+    despite continued export shipments. credit guarantee shortfall an exporter seeking
+    higher-value export finance receives lower-than-expected guarantee coverage due
+    to risk assessment norms increasing collateral or margin requirements. trade fair
+    reimbursement rejection a first-time exporter is denied marketing assistance reimbursement
+    because the overseas exhibition attended was not on the approved list despite
+    generating confirmed buyer interest. wto-related support inadequacy an msme facing
+    an anti-dumping investigation receives limited financial assistance for legal
+    and advisory expenses leaving a large portion of costs uncovered. implementation
+    or rollout delays eligible exporters are unable to access benefits during pilot
+    or initial phases due to delays by banks or implementing agencies in operationalising
+    scheme guidelines.
+  - Starter, Credit and Finance. Self Reliant Fund (SRI Fund). the self reliant india
+    sri fund is a category designed to address grievances raised by growth-stage msme
+    owners manufacturing or technology-focused enterprises and startups transitioning
+    into a scale phase. the primary purpose of the sri fund is to provide equity support
+    to scalable msmes. however several issues and challenges hinder its effective
+    implementation leading to grievances from the target beneficiaries. key issues
+    and scenarios <NUM> . inability to access daughter funds lack of clarity on which
+    funds to approach no publicly available list or contact details referred by sidbi
+    to fund managers who do not respond no acknowledgment after submitting an expression
+    of interest <NUM> . excessive delays in the investment process due diligence stretching
+    over many months without a clear decision repeated requests for similar documents
+    frequent postponement of investment committee meetings leaving enterprises in
+    prolonged uncertainty <NUM> . rejection without transparency proposals declined
+    without stated reasons applications marked unsuitable despite meeting published
+    eligibility criteria verbal assurances of support later withdrawn without formal
+    communication <NUM> . eligibility and interpretation disputes fund managers applying
+    scheme guidelines inconsistently disputes over turnover thresholds treating registered
+    msmes as ineligible startups applying unclear sectoral restrictions unevenly across
+    applicants <NUM> . post-approval or post-commitment issues term sheets issued
+    but funds not disbursed conditions altered after approval funds backing out due
+    to internal policy changes operational procedural policy or institutional causes
+- source_sentence: recently we registered ourselves for udyam registration but after
+    scanning the qr code verification is failing. issue qr code verification failure
+    for udyam registration context the user is reporting that qr code verification
+    is failing after registering for udyam registration. details - registration type
+    udyam registration verification issue qr code verification failure
+  sentences:
+  - Technology, Quality and Institutions. Related to NSIC. this category encompasses
+    grievances related to the support and facilitation services provided by the national
+    small industries corporation nsic to micro small and medium enterprises msmes
+    . the scope of this category includes issues arising from the areas of raw material
+    assistance market access and risk mitigation through guarantees. specifically
+    it covers situations where approved raw material assistance is not released on
+    time supplier coordination fails after nsic approval material supplied through
+    nsic is delayed or does not meet specifications or documentation and regional
+    office processes stall procurement. the category also captures failures in marketing
+    support including - delayed or missing inclusion in tenders gem or psu vendor
+    listings - late communication of bid opportunities - problems in nsic-sponsored
+    exhibitions or buyer-connect programs additionally it includes issues related
+    to performance and emd guarantees such as - delayed issuance - incorrect formats
+    - non-renewal despite payment - rejection by psus - lack of response when guarantees
+    are invoked these grievances typically result in missed orders blocked working
+    capital contract delays or loss of business credibility and arise from execution
+    coordination or service delivery breakdowns rather than policy interpretation.
+    the category is further divided into the following subcategories <NUM> . corporate
+    communication single point registration scheme and exhibition consortia and tender
+    marketing <NUM> . internal audit and law recovery <NUM> . human resource <NUM>
+    . vigilance law recovery <NUM> . international cooperation <NUM> . bank guarantee
+    monitoring <NUM> . finance accounts <NUM> . national sc st hub <NUM> . chief vigilance
+    officer <NUM> . contract procurement grievance officer <NUM> . digital services
+    facilitation and training <NUM> .space marketing cell event management cell <NUM>
+    .raw material assistance bank guarantee bill discounting bank tieup csr administration
+    <NUM> .technology liaison officer for sc st pwd cmr <NUM> .epf trust superannuation
+    pension trust <NUM> .center public information officers cpio <NUM> .company secretary
+  - Policy and Schemes. Definition of MSMEs (Clarifications related to definition)
+    Policy. this category pertains to grievances seeking policy interpretation and
+    clarification regarding the definition and classification of micro small and medium
+    enterprises msmes under the micro small and medium enterprises development msmed
+    act <NUM> as amended . the category encompasses disputes or doubts related to
+    the application of turnover investment and structural factors to specific enterprise
+    cases. key issues include turnover and investment threshold calculations treatment
+    of export turnover or goods and services tax gst classification of enterprises
+    as micro small or medium clubbing of multiple units or related businesses under
+    a single msme identity the category also captures concerns arising from the transition
+    between old and revised msme definitions including impact of reclassification
+    on eligibility continuity of benefits already availed applicable financial year
+    for revised criteria grievances in this category are clarification-driven rather
+    than system-error driven arising from the intersection of policy intent numerical
+    calculations and enterprise structure. example issues include turnover classification
+    discrepancies my turnover is within limits but udyam shows a higher msme category
+    please clarify the correct classification as per policy. export turnover treatment
+    export turnover has been included while determining msme status kindly clarify
+    whether it should be excluded. post-migration classification changes after migration
+    from uam to udyam my enterprise category has changed despite no change in investment
+    please confirm if this is correct. revised definition impact on eligibility due
+    to the revised msme definition my eligibility under schemes is affected kindly
+    clarify whether benefits already availed will continue. the operational procedural
+    policy and institutional causes of these grievances include
+  - UAM/Udyam Registration/Certificate related issues. QR Code Printed on UDYAM Certificate
+    Not Readable (Technical). this category includes grievances related to qr codes
+    printed on the udyam certificate that cannot be scanned or read properly. the
+    qr code is intended to allow quick verification of the certificate and its associated
+    enterprise information. if the qr code cannot be scanned users may face difficulty
+    verifying the certificate or sharing it for official purposes. grievances under
+    this category typically involve situations where the qr code on the downloaded
+    or printed certificate appears blurred distorted or unresponsive when scanned
+    with a qr reader. some users report that the qr code does not open any verification
+    page after scanning while others find that the scanning application fails to recognize
+    the code at all. these issues may arise due to errors during certificate generation
+    problems with the downloaded file or printing-related distortions that make the
+    qr code unreadable. these grievances are generally raised by msme owners proprietors
+    partners directors or authorized representatives who use the udyam certificate
+    as official documentation for their enterprise. small business owners who attempt
+    to share the certificate for verification purposes may discover that the qr code
+    is not functioning correctly. consultants accountants or administrative staff
+    responsible for maintaining business documentation may also submit grievances
+    when they identify that the qr code on the certificate cannot be scanned or verified.
+- source_sentence: insurancy company national insurance company limited branch name
+    of insurance company branch if other khamgaon branch date of application <NUM>
+    - <NUM> - <NUM> policy number <NUM> my claim is kept pending even after submitting
+    all the documents after changing all the requirements as changed by various surveyors.
+    issue delayed insurance claim under national insurance company limited context
+    the user is reporting that the insurance claim submitted on <NUM> - <NUM> - <NUM>
+    with policy number <NUM> is still pending despite submission of all required documents
+    as per changes made by various surveyors. details - policy number <NUM> claim
+    submission date <NUM> - <NUM> - <NUM> branch khamgaon
+  sentences:
+  - Technology, Quality and Institutions. Official Language Related Issues. official
+    language related issues in msme administration concern the implementation of hindi
+    rajbhasha in accordance with the official languages act <NUM> as amended across
+    the ministry of msme its development institutes field offices and attached organizations.
+    this framework mandates progressive use of hindi in official work bilingual hindi
+    english documentation replies in hindi to communications received in hindi availability
+    of hindi-enabled software on computers and regular training in hindi typing and
+    computing for officials. the ministry monitors compliance through official language
+    implementation committees quarterly progress reviews rajbhasha inspections and
+    conferences while ensuring that citizens charters schemes portals and public-facing
+    information are available bilingually. these measures aim to improve accessibility
+    for hindi-speaking msmes enhance transparency and inclusiveness strengthen regional
+    outreach especially in hindi-belt states and fulfill constitutional and administrative
+    obligations without restricting the use of english where required. examples of
+    grievances include non-hindi reply an msme submits an application or grievance
+    in hindi to a development institute but receives a response only in english contrary
+    to official language correspondence rules. bilingual documentation gap key documents
+    such as annual reports scheme guidelines or notices are issued only in english
+    or with incomplete hindi translations limiting accessibility for hindi-speaking
+    stakeholders. training shortfall field office staff are unable to type or process
+    files in hindi despite mandated hindi software and training provisions causing
+    delays in rajbhasha compliance. portal language issue hindi versions of portals
+    like udyam or champions contain missing pages partial translations or technical
+    glitches preventing rural or hindi-only users from completing registrations or
+    filing grievances. awareness and communication lapse regional msmes are not informed
+    in hindi about official language conferences workshops or policy updates leading
+    to missed participation and reduced stakeholder engagement.
+  - Starter, Credit and Finance. Insurance Claim related issues. this category encompasses
+    grievances related to insurance claims associated with various government-backed
+    and private insurance products. the scope includes <NUM> . esic employees state
+    insurance corporation insurance benefits <NUM> . epfo employees provident fund
+    organisation -linked insurance benefits including edli employees deposit linked
+    insurance <NUM> . cgtmse credit guarantee fund trust for micro and small enterprises
+    -linked insurance elements <NUM> . private or general business insurance products
+    where a government department psu public sector undertaking or bank acts as an
+    intermediary or implementing authority the category covers a range of issues including
+    opaque rejection decisions undocumented policy exclusions administrative closure
+    without explanation shifting of risk and liability onto msmes micro small and
+    medium enterprises or employees document and data mismatches across multiple systems
+    such as aadhaar uan universal account number employer filings bank records insurance
+    portals delays and non-responsiveness at esic epfo insurer field office levels
+    manual bottlenecks officer transfers lack of accountability jurisdictional overlaps
+    involving labour compliance banking conditions inter-agency disputes between insurers
+    banks employers and labour authorities example issues include rejected esic medical
+    reimbursement claims due to ineligibility despite continuous contribution history
+    denied epfo edli insurance claims due to alleged break in service caused by employer-side
+    portal errors rejected bank-linked business insurance claims based on undisclosed
+    policy clauses unhonoured cg
+  - Technology, Quality and Institutions. Support for entrepreneurial and managerial
+    development of SMEs through incubators- an NMCP Scheme. the support for entrepreneurial
+    and managerial development of smes through incubators scheme under the national
+    manufacturing competitiveness programme nmcp is an initiative of the ministry
+    of msme designed to nurture innovative technology-driven and knowledge-based ideas
+    by providing structured incubation support through approved business incubators
+    hosted in technical academic or research institutions. under the scheme financial
+    assistance of up to <NUM> lakh is provided per idea or incubated unit for product
+    development testing validation and commercialisation with an overall ceiling of
+    <NUM> . <NUM> lakh per incubator to support up to <NUM> ventures. in addition
+    host institutions may receive up to <NUM> . <NUM> lakh for minor infrastructure
+    and facility upgrades to strengthen incubation capabilities. the scheme follows
+    a tripartite arrangement among the ministry the host institution and the incubatee
+    with incubated enterprises contributing <NUM> to <NUM> of project costs depending
+    on their category. through access to laboratories workshops shared infrastructure
+    mentoring technical guidance and early-stage seed funding the scheme aims to transform
+    innovative ideas into viable and sustainable micro and small enterprises expand
+    the base of innovation-led entrepreneurship and move msmes beyond traditional
+    manufacturing and service activities. examples of common grievances under the
+    incubator scheme include instalment release delay after approval the host institution
+    receives only a partial initial instalment delaying laboratory setup and stalling
+    progress for multiple approved incubated ventures. idea selection bias a technically
+    sound student or individual entrepreneur proposal is rejected despite meeting
+    eligibility criteria due to preference given to existing msmes by the host incubator.
+    mentoring shortfall an incubated unit receives sanctioned financial assistance
+    but does not get the promised industry mentoring technical handholding or market
+    linkage support needed for commercialization. infrastructure inadequacy the limited
+    infrastructure grant is insufficient to procure essential workshop or testing
+    equipment restricting practical experimentation and prototype development. contribution
+    dispute a micro enterprise is asked to contribute a higher percentage of project
+    cost applicable to small enterprises creating financial strain and disputes during
+    project execution.
+- source_sentence: dear sir mam i am trying to register udyam with my pan but error
+    showing udyam registration has already done through this pan and i have not registered
+    earlier so please guide me aadhaar <uam_no> pan <pan_no> mobile <phone_no> issue
+    clarification on existing udyam registration context the user is requesting clarification
+    as the udyam registration portal indicates that registration has already been
+    done through the pan although the user states that no registration was made. details
+    - aadhar no <NUM> pan no gnips2021g mobile no <NUM>
+  sentences:
+  - UAM/Udyam Registration/Certificate related issues. Cancellation of UDYAM Certificate
+    Request. this category includes grievances related to requests for cancellation
+    or deactivation of an existing udyam registration. in some cases businesses that
+    were previously registered as msmes may no longer operate may have undergone structural
+    changes or may have been registered incorrectly. when such situations occur the
+    enterprise owner may wish to cancel the existing udyam certificate to prevent
+    incorrect records or to allow proper registration in the future. grievances under
+    this category typically include requests to cancel a registration because the
+    business has permanently closed the enterprise was registered by mistake or the
+    registration was created with incorrect information. some entrepreneurs also request
+    cancellation when duplicate registrations exist for the same enterprise and they
+    want only one valid record to remain. another common grievance arises when the
+    enterprise was registered earlier under outdated or incorrect details and the
+    owner wants the registration cancelled before creating a new one with correct
+    information. these grievances are usually raised by proprietors partners directors
+    of companies or authorized representatives of msmes who are responsible for maintaining
+    the official records of the enterprise. small business owners who registered their
+    enterprises earlier but later discontinued operations may also request cancellation
+    to avoid confusion or misuse of the registration. in some cases accountants consultants
+    or compliance officers working on behalf of the enterprise may submit the grievance
+    if they identify that the existing udyam registration is no longer valid or should
+    be removed from the records.
+  - Marketing and Skilling. National SC ST HUB. national sc-st hub nssh is a central
+    sector scheme launched in <NUM> by the ministry of micro small and medium enterprises
+    and implemented by the national small industries corporation to empower scheduled
+    caste and scheduled tribe entrepreneurs and strengthen their participation in
+    the msme ecosystem. the scheme focuses on capacity building market access financial
+    facilitation and handholding support while also operationalizing the mandatory
+    <NUM> procurement target for sc st owned mses under the public procurement policy
+    for mses <NUM> . through a network of national sc-st hub offices across the country
+    the hub assists eligible sc st entrepreneurs holding at least <NUM> ownership
+    and control in activities such as udyam and gem registration participation in
+    government tenders access to credit and skill upgradation. financial support is
+    provided in the form of reimbursements for testing and certification charges from
+    recognized laboratories bank loan processing and bank guarantee fees membership
+    fees of export promotion councils onboarding costs for e-commerce and government
+    procurement platforms and fees for short-term skill and management training programs
+    at reputed institutions. by reducing entry barriers and providing structured handholding
+    nssh aims to enhance competitiveness ensure inclusive growth and enable sc st
+    entrepreneurs to scale up operations and integrate with formal supply chains.
+    examples of grievances reported under the scheme include rejection of reimbursement
+    claims where testing or certification expenses exceed the prescribed financial
+    ceiling despite compliance with quality standards blockage of financial assistance
+    due to delays or discrepancies in caste certificate verification even when enterprises
+    are otherwise registered as sc st-owned instances where sc st msmes fail to secure
+    tenders despite the mandated procurement quota because of non-compliance by procuring
+    cpses partial reimbursement of approved training or capacity-building expenses
+    owing to scheme-specific limits leading to out-of-pocket costs for entrepreneurs
+    and gaps in timely support from local nssh offices particularly in remote or north-eastern
+    regions affecting onboarding to procurement portals and access to scheme benefits.
+  - UAM/Udyam Registration/Certificate related issues. Existing / Unauthorized UDYAM
+    Registration Against PAN. this category refers to grievances where an entrepreneur
+    discovers that a udyam registration already exists against their pan either due
+    to duplicate registration or because someone else created the registration without
+    their authorization. since pan is used as a key identifier for enterprise registration
+    the presence of an existing registration can prevent the legitimate owner from
+    creating a new one or managing the enterprise details. grievances under this category
+    usually include complaints about duplicate registrations created for the same
+    enterprise or multiple registrations linked to the same pan. some business owners
+    report that when they attempt to register their enterprise the system indicates
+    that a registration already exists even though they are unaware of creating one
+    earlier. in other cases entrepreneurs may find that an employee consultant former
+    partner or third party registered the enterprise using the business pan without
+    informing the owner. there may also be situations where an earlier registration
+    contains incorrect enterprise information leading to confusion about the valid
+    record. such grievances are generally raised by business proprietors partners
+    of partnership firms directors of companies or authorized representatives responsible
+    for registering the enterprise under msme. these complaints may also be submitted
+    by compliance managers accountants or consultants who are attempting to complete
+    the msme registration process for the business but encounter an existing record
+    linked to the pan. the purpose of raising this grievance is to identify the existing
+    registration verify its legitimacy and resolve conflicts arising from duplicate
+    or unauthorized registrations associated with the enterprise s pan.
+pipeline_tag: sentence-similarity
+library_name: sentence-transformers
+metrics:
+- pearson_cosine
+- spearman_cosine
+model-index:
+- name: SentenceTransformer based on sentence-transformers/all-mpnet-base-v2
+  results:
+  - task:
+      type: semantic-similarity
+      name: Semantic Similarity
+    dataset:
+      name: Unknown
+      type: unknown
+    metrics:
+    - type: pearson_cosine
+      value: .nan
+      name: Pearson Cosine
+    - type: spearman_cosine
+      value: .nan
+      name: Spearman Cosine
+---
+
+# SentenceTransformer based on sentence-transformers/all-mpnet-base-v2
+
+This is a [sentence-transformers](https://www.SBERT.net) model finetuned from [sentence-transformers/all-mpnet-base-v2](https://huggingface.co/sentence-transformers/all-mpnet-base-v2). It maps sentences & paragraphs to a 768-dimensional dense vector space and can be used for semantic textual similarity, semantic search, paraphrase mining, text classification, clustering, and more.
+
+## Model Details
+
+### Model Description
+- **Model Type:** Sentence Transformer
+- **Base model:** [sentence-transformers/all-mpnet-base-v2](https://huggingface.co/sentence-transformers/all-mpnet-base-v2) <!-- at revision e8c3b32edf5434bc2275fc9bab85f82640a19130 -->
+- **Maximum Sequence Length:** 128 tokens
+- **Output Dimensionality:** 768 dimensions
+- **Similarity Function:** Cosine Similarity
+<!-- - **Training Dataset:** Unknown -->
+<!-- - **Language:** Unknown -->
+<!-- - **License:** Unknown -->
+
+### Model Sources
+
+- **Documentation:** [Sentence Transformers Documentation](https://sbert.net)
+- **Repository:** [Sentence Transformers on GitHub](https://github.com/huggingface/sentence-transformers)
+- **Hugging Face:** [Sentence Transformers on Hugging Face](https://huggingface.co/models?library=sentence-transformers)
+
+### Full Model Architecture
+
+```
+SentenceTransformer(
+  (0): Transformer({'max_seq_length': 128, 'do_lower_case': False, 'architecture': 'MPNetModel'})
+  (1): Pooling({'word_embedding_dimension': 768, 'pooling_mode_cls_token': False, 'pooling_mode_mean_tokens': True, 'pooling_mode_max_tokens': False, 'pooling_mode_mean_sqrt_len_tokens': False, 'pooling_mode_weightedmean_tokens': False, 'pooling_mode_lasttoken': False, 'include_prompt': True})
+  (2): Normalize()
+)
+```
+
+## Usage
+
+### Direct Usage (Sentence Transformers)
+
+First install the Sentence Transformers library:
+
+```bash
+pip install -U sentence-transformers
+```
+
+Then you can load this model and run inference.
+```python
+from sentence_transformers import SentenceTransformer
+
+# Download from the 🤗 Hub
+model = SentenceTransformer("sentence_transformers_model_id")
+# Run inference
+sentences = [
+    'dear sir mam i am trying to register udyam with my pan but error showing udyam registration has already done through this pan and i have not registered earlier so please guide me aadhaar <uam_no> pan <pan_no> mobile <phone_no> issue clarification on existing udyam registration context the user is requesting clarification as the udyam registration portal indicates that registration has already been done through the pan although the user states that no registration was made. details - aadhar no <NUM> pan no gnips2021g mobile no <NUM>',
+    'UAM/Udyam Registration/Certificate related issues. Existing / Unauthorized UDYAM Registration Against PAN. this category refers to grievances where an entrepreneur discovers that a udyam registration already exists against their pan either due to duplicate registration or because someone else created the registration without their authorization. since pan is used as a key identifier for enterprise registration the presence of an existing registration can prevent the legitimate owner from creating a new one or managing the enterprise details. grievances under this category usually include complaints about duplicate registrations created for the same enterprise or multiple registrations linked to the same pan. some business owners report that when they attempt to register their enterprise the system indicates that a registration already exists even though they are unaware of creating one earlier. in other cases entrepreneurs may find that an employee consultant former partner or third party registered the enterprise using the business pan without informing the owner. there may also be situations where an earlier registration contains incorrect enterprise information leading to confusion about the valid record. such grievances are generally raised by business proprietors partners of partnership firms directors of companies or authorized representatives responsible for registering the enterprise under msme. these complaints may also be submitted by compliance managers accountants or consultants who are attempting to complete the msme registration process for the business but encounter an existing record linked to the pan. the purpose of raising this grievance is to identify the existing registration verify its legitimacy and resolve conflicts arising from duplicate or unauthorized registrations associated with the enterprise s pan.',
+    'Marketing and Skilling. National SC ST HUB. national sc-st hub nssh is a central sector scheme launched in <NUM> by the ministry of micro small and medium enterprises and implemented by the national small industries corporation to empower scheduled caste and scheduled tribe entrepreneurs and strengthen their participation in the msme ecosystem. the scheme focuses on capacity building market access financial facilitation and handholding support while also operationalizing the mandatory <NUM> procurement target for sc st owned mses under the public procurement policy for mses <NUM> . through a network of national sc-st hub offices across the country the hub assists eligible sc st entrepreneurs holding at least <NUM> ownership and control in activities such as udyam and gem registration participation in government tenders access to credit and skill upgradation. financial support is provided in the form of reimbursements for testing and certification charges from recognized laboratories bank loan processing and bank guarantee fees membership fees of export promotion councils onboarding costs for e-commerce and government procurement platforms and fees for short-term skill and management training programs at reputed institutions. by reducing entry barriers and providing structured handholding nssh aims to enhance competitiveness ensure inclusive growth and enable sc st entrepreneurs to scale up operations and integrate with formal supply chains. examples of grievances reported under the scheme include rejection of reimbursement claims where testing or certification expenses exceed the prescribed financial ceiling despite compliance with quality standards blockage of financial assistance due to delays or discrepancies in caste certificate verification even when enterprises are otherwise registered as sc st-owned instances where sc st msmes fail to secure tenders despite the mandated procurement quota because of non-compliance by procuring cpses partial reimbursement of approved training or capacity-building expenses owing to scheme-specific limits leading to out-of-pocket costs for entrepreneurs and gaps in timely support from local nssh offices particularly in remote or north-eastern regions affecting onboarding to procurement portals and access to scheme benefits.',
+]
+embeddings = model.encode(sentences)
+print(embeddings.shape)
+# [3, 768]
+
+# Get the similarity scores for the embeddings
+similarities = model.similarity(embeddings, embeddings)
+print(similarities)
+# tensor([[1.0000, 0.7751, 0.1988],
+#         [0.7751, 1.0000, 0.2777],
+#         [0.1988, 0.2777, 1.0000]])
+```
+
+<!--
+### Direct Usage (Transformers)
+
+<details><summary>Click to see the direct usage in Transformers</summary>
+
+</details>
+-->
+
+<!--
+### Downstream Usage (Sentence Transformers)
+
+You can finetune this model on your own dataset.
+
+<details><summary>Click to expand</summary>
+
+</details>
+-->
+
+<!--
+### Out-of-Scope Use
+
+*List how the model may foreseeably be misused and address what users ought not to do with the model.*
+-->
+
+## Evaluation
+
+### Metrics
+
+#### Semantic Similarity
+
+* Evaluated with [<code>EmbeddingSimilarityEvaluator</code>](https://sbert.net/docs/package_reference/sentence_transformer/evaluation.html#sentence_transformers.evaluation.EmbeddingSimilarityEvaluator)
+
+| Metric              | Value   |
+|:--------------------|:--------|
+| pearson_cosine      | nan     |
+| **spearman_cosine** | **nan** |
+
+<!--
+## Bias, Risks and Limitations
+
+*What are the known or foreseeable issues stemming from this model? You could also flag here known failure cases or weaknesses of the model.*
+-->
+
+<!--
+### Recommendations
+
+*What are recommendations with respect to the foreseeable issues? For example, filtering explicit content.*
+-->
+
+## Training Details
+
+### Training Dataset
+
+#### Unnamed Dataset
+
+* Size: 88 training samples
+* Columns: <code>sentence_0</code> and <code>sentence_1</code>
+* Approximate statistics based on the first 88 samples:
+  |         | sentence_0                                                                           | sentence_1                                                                           |
+  |:--------|:-------------------------------------------------------------------------------------|:-------------------------------------------------------------------------------------|
+  | type    | string                                                                               | string                                                                               |
+  | details | <ul><li>min: 46 tokens</li><li>mean: 118.39 tokens</li><li>max: 128 tokens</li></ul> | <ul><li>min: 128 tokens</li><li>mean: 128.0 tokens</li><li>max: 128 tokens</li></ul> |
+* Samples:
+  | sentence_0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | sentence_1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
+  |:---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
+  | <code>sub - request for clarification on msme dev act <NUM> . dear sir <NUM> . your august office is kindly requested to define the specific word _x0080__x009c_tender _x0080__x009d_ as referred in the public procurement policy for micro and small enterprises mse _x0080__x0099_s order gazetted notification no. d.l.- <NUM> <NUM> dtd. <NUM> . <NUM> . <NUM> sub sec <NUM> heading as price quotation in tenders and further word _x0080__x009c_rate contract _x0080__x009d_ as referred in sub sec <NUM> developing micro and small enterprises vendors before substitution dt. <NUM> . <NUM> . <NUM> as extracted. _x0080__x009c_7. developing micro and small enterprise vendors. _x0080__x0093_the central ministries or departments or public sector undertakings shall take necessary steps to develop appropriate vendors by organizing vendor development programmes or buyer-seller meets and entering into rate contract with micro and small enterprises for a specified period in respect of periodic requirements also. _x...</code> | <code>Policy and Schemes. Related to Public Procurement by PSUs. this category pertains to grievances related to public sector undertakings psus violating or diluting mandatory msme procurement norms under the public procurement policy for msmes <NUM> and related guidelines including gem . the scope encompasses cases where psus fail to meet prescribed msme procurement quotas deny msmes their l1 price-matching rights bypass eligible msme vendors despite valid registration or design tenders with disproportionate eligibility conditions that effectively exclude msmes. key issues and scenarios within this category include failure to meet msme procurement quotas denial of l1 price-matching rights to msmes bypassing eligible msme vendors despite valid registration designing tenders with disproportionate eligibility conditions such as excessive turnover requirements prior psu experience requirements high emd pbg requirements unnecessary technical specifications post-award payment delays including wi...</code> |
+  | <code>banks approved clcs-tu loan for new machines but subsidy claim is rejected over minor tech list mismatch despite empanelled vendor. this ties up my finance without <NUM> aid. release subsidy and simplify verification for tech upgrades.special clcs-tu for sc st promises <NUM> subsidy but nodal agency delays processing my plant machinery finance claim for months with extra document demands. please fast-track special aid and approve higher subsidy for sc st beginners. issue delayed subsidy claim and non-approval under clcs-tu and special clcs for sc st context the user is reporting delayed subsidy claim and non-approval under clcs-tu and special clcs for sc st schemes citing minor technical list mismatch and extra document demands and requesting simplification of verification and fast-tracking of special aid. details - issue with clcs-tu loan minor tech list mismatch issue with special clcs for sc st delayed processing and extra document demands requested action simplify verification and ...</code> | <code>Starter, Credit and Finance. Credit Linked Capital Subsidy for Technology Upgradation (CLCS- TU) & Special CLCS for SC&ST. credit linked capital subsidy scheme for technology upgradation clcss tu and the special clcs for sc st entrepreneurs is a flagship technology modernisation program of the ministry of micro small and medium enterprises designed to help micro and small manufacturing enterprises upgrade to proven state-of-the-art technologies. under the standard clcss tu eligible mses receive an upfront capital subsidy of <NUM> on institutional term loans used for purchasing approved plant and machinery subject to a maximum subsidy of <NUM> lakh on an eligible investment ceiling of <NUM> crore across notified sub-sectors. the scheme is implemented through nodal agencies such as small industries development bank of india national bank for agriculture and rural development and national institute for entrepreneurship and small business development with technical vetting by expert bodies...</code> |
+  | <code>i am unable to change enterprise name or trade name in my udayam certificate pls give proper solution issue update of enterprise trade name in udyam certificate context the user is requesting an update of the enterprise trade name in the udyam certificate. details - enterprise trade name update required</code>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            | <code>UAM/Udyam Registration/Certificate related issues. Update Company/Owner Name Details. this category includes grievances related to corrections or updates to the name of the enterprise or the name of the owner associated with a udyam registration. accurate naming details are important for maintaining correct enterprise records and ensuring that the information recorded in the registration reflects the official business identity. grievances under this category typically arise when the name of the enterprise or the owner s name recorded during registration contains an error or needs to be updated due to changes in the business structure. for example the enterprise name may have been entered incorrectly during registration or the owner s name may not match official identification documents. in some cases the enterprise name may change due to business rebranding conversion of the business structure or correction of typographical errors made during the registration process. users may also re...</code> |
+* Loss: [<code>CachedMultipleNegativesRankingLoss</code>](https://sbert.net/docs/package_reference/sentence_transformer/losses.html#cachedmultiplenegativesrankingloss) with these parameters:
+  ```json
+  {
+      "scale": 20.0,
+      "similarity_fct": "cos_sim",
+      "mini_batch_size": 32,
+      "gather_across_devices": false
+  }
+  ```
+
+### Training Hyperparameters
+#### Non-Default Hyperparameters
+
+- `per_device_train_batch_size`: 32
+- `per_device_eval_batch_size`: 32
+- `num_train_epochs`: 5
+- `fp16`: True
+- `multi_dataset_batch_sampler`: round_robin
+
+#### All Hyperparameters
+<details><summary>Click to expand</summary>
+
+- `do_predict`: False
+- `eval_strategy`: no
+- `prediction_loss_only`: True
+- `per_device_train_batch_size`: 32
+- `per_device_eval_batch_size`: 32
+- `gradient_accumulation_steps`: 1
+- `eval_accumulation_steps`: None
+- `torch_empty_cache_steps`: None
+- `learning_rate`: 5e-05
+- `weight_decay`: 0.0
+- `adam_beta1`: 0.9
+- `adam_beta2`: 0.999
+- `adam_epsilon`: 1e-08
+- `max_grad_norm`: 1
+- `num_train_epochs`: 5
+- `max_steps`: -1
+- `lr_scheduler_type`: linear
+- `lr_scheduler_kwargs`: None
+- `warmup_ratio`: None
+- `warmup_steps`: 0
+- `log_level`: passive
+- `log_level_replica`: warning
+- `log_on_each_node`: True
+- `logging_nan_inf_filter`: True
+- `enable_jit_checkpoint`: False
+- `save_on_each_node`: False
+- `save_only_model`: False
+- `restore_callback_states_from_checkpoint`: False
+- `use_cpu`: False
+- `seed`: 42
+- `data_seed`: None
+- `bf16`: False
+- `fp16`: True
+- `bf16_full_eval`: False
+- `fp16_full_eval`: False
+- `tf32`: None
+- `local_rank`: -1
+- `ddp_backend`: None
+- `debug`: []
+- `dataloader_drop_last`: False
+- `dataloader_num_workers`: 0
+- `dataloader_prefetch_factor`: None
+- `disable_tqdm`: False
+- `remove_unused_columns`: True
+- `label_names`: None
+- `load_best_model_at_end`: False
+- `ignore_data_skip`: False
+- `fsdp`: []
+- `fsdp_config`: {'min_num_params': 0, 'xla': False, 'xla_fsdp_v2': False, 'xla_fsdp_grad_ckpt': False}
+- `accelerator_config`: {'split_batches': False, 'dispatch_batches': None, 'even_batches': True, 'use_seedable_sampler': True, 'non_blocking': False, 'gradient_accumulation_kwargs': None}
+- `parallelism_config`: None
+- `deepspeed`: None
+- `label_smoothing_factor`: 0.0
+- `optim`: adamw_torch_fused
+- `optim_args`: None
+- `group_by_length`: False
+- `length_column_name`: length
+- `project`: huggingface
+- `trackio_space_id`: trackio
+- `ddp_find_unused_parameters`: None
+- `ddp_bucket_cap_mb`: None
+- `ddp_broadcast_buffers`: False
+- `dataloader_pin_memory`: True
+- `dataloader_persistent_workers`: False
+- `skip_memory_metrics`: True
+- `push_to_hub`: False
+- `resume_from_checkpoint`: None
+- `hub_model_id`: None
+- `hub_strategy`: every_save
+- `hub_private_repo`: None
+- `hub_always_push`: False
+- `hub_revision`: None
+- `gradient_checkpointing`: False
+- `gradient_checkpointing_kwargs`: None
+- `include_for_metrics`: []
+- `eval_do_concat_batches`: True
+- `auto_find_batch_size`: False
+- `full_determinism`: False
+- `ddp_timeout`: 1800
+- `torch_compile`: False
+- `torch_compile_backend`: None
+- `torch_compile_mode`: None
+- `include_num_input_tokens_seen`: no
+- `neftune_noise_alpha`: None
+- `optim_target_modules`: None
+- `batch_eval_metrics`: False
+- `eval_on_start`: False
+- `use_liger_kernel`: False
+- `liger_kernel_config`: None
+- `eval_use_gather_object`: False
+- `average_tokens_across_devices`: True
+- `use_cache`: False
+- `prompts`: None
+- `batch_sampler`: batch_sampler
+- `multi_dataset_batch_sampler`: round_robin
+- `router_mapping`: {}
+- `learning_rate_mapping`: {}
+
+</details>
+
+### Training Logs
+| Epoch | Step | spearman_cosine |
+|:-----:|:----:|:---------------:|
+| 1.0   | 3    | nan             |
+| 2.0   | 6    | nan             |
+| 3.0   | 9    | nan             |
+| 4.0   | 12   | nan             |
+| 5.0   | 15   | nan             |
+
+
+### Framework Versions
+- Python: 3.12.12
+- Sentence Transformers: 5.2.3
+- Transformers: 5.0.0
+- PyTorch: 2.10.0+cu128
+- Accelerate: 1.12.0
+- Datasets: 4.0.0
+- Tokenizers: 0.22.2
+
+## Citation
+
+### BibTeX
+
+#### Sentence Transformers
+```bibtex
+@inproceedings{reimers-2019-sentence-bert,
+    title = "Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks",
+    author = "Reimers, Nils and Gurevych, Iryna",
+    booktitle = "Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing",
+    month = "11",
+    year = "2019",
+    publisher = "Association for Computational Linguistics",
+    url = "https://arxiv.org/abs/1908.10084",
+}
+```
+
+#### CachedMultipleNegativesRankingLoss
+```bibtex
+@misc{gao2021scaling,
+    title={Scaling Deep Contrastive Learning Batch Size under Memory Limited Setup},
+    author={Luyu Gao and Yunyi Zhang and Jiawei Han and Jamie Callan},
+    year={2021},
+    eprint={2101.06983},
+    archivePrefix={arXiv},
+    primaryClass={cs.LG}
+}
+```
+
+<!--
+## Glossary
+
+*Clearly define terms in order to be accessible across audiences.*
+-->
+
+<!--
+## Model Card Authors
+
+*Lists the people who create the model card, providing recognition and accountability for the detailed work that goes into its construction.*
+-->
+
+<!--
+## Model Card Contact
+
+*Provides a way for people who have updates to the Model Card, suggestions, or questions, to contact the Model Card authors.*
+-->

config.json

@@ -0,0 +1,24 @@
+{
+  "architectures": [
+    "MPNetModel"
+  ],
+  "attention_probs_dropout_prob": 0.1,
+  "bos_token_id": 0,
+  "dtype": "float32",
+  "eos_token_id": 2,
+  "hidden_act": "gelu",
+  "hidden_dropout_prob": 0.1,
+  "hidden_size": 768,
+  "initializer_range": 0.02,
+  "intermediate_size": 3072,
+  "layer_norm_eps": 1e-05,
+  "max_position_embeddings": 514,
+  "model_type": "mpnet",
+  "num_attention_heads": 12,
+  "num_hidden_layers": 12,
+  "pad_token_id": 1,
+  "relative_attention_num_buckets": 32,
+  "tie_word_embeddings": true,
+  "transformers_version": "5.0.0",
+  "vocab_size": 30527
+}

config_sentence_transformers.json

@@ -0,0 +1,14 @@
+{
+  "__version__": {
+    "sentence_transformers": "5.2.3",
+    "transformers": "5.0.0",
+    "pytorch": "2.10.0+cu128"
+  },
+  "model_type": "SentenceTransformer",
+  "prompts": {
+    "query": "",
+    "document": ""
+  },
+  "default_prompt_name": null,
+  "similarity_fn_name": "cosine"
+}

model.safetensors

@@ -0,0 +1,3 @@
+version https://git-lfs.github.com/spec/v1
+oid sha256:1106aaac2105664f8b6024d114980b3eeacaa356bbbb07efb7018473fb2c8c01
+size 437967648

modules.json

@@ -0,0 +1,20 @@
+[
+  {
+    "idx": 0,
+    "name": "0",
+    "path": "",
+    "type": "sentence_transformers.models.Transformer"
+  },
+  {
+    "idx": 1,
+    "name": "1",
+    "path": "1_Pooling",
+    "type": "sentence_transformers.models.Pooling"
+  },
+  {
+    "idx": 2,
+    "name": "2",
+    "path": "2_Normalize",
+    "type": "sentence_transformers.models.Normalize"
+  }
+]

sentence_bert_config.json

@@ -0,0 +1,4 @@
+{
+    "max_seq_length": 128,
+    "do_lower_case": false
+}

tokenizer_config.json

@@ -0,0 +1,16 @@
+{
+  "backend": "tokenizers",
+  "bos_token": "<s>",
+  "cls_token": "<s>",
+  "do_lower_case": true,
+  "eos_token": "</s>",
+  "is_local": false,
+  "mask_token": "<mask>",
+  "model_max_length": 384,
+  "pad_token": "<pad>",
+  "sep_token": "</s>",
+  "strip_accents": null,
+  "tokenize_chinese_chars": true,
+  "tokenizer_class": "MPNetTokenizer",
+  "unk_token": "[UNK]"
+}