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readme.md
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@@ -12,6 +12,8 @@ This model is designed to automatically categorize customer support tickets base
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- **General Inquiry**: General questions about products or services
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- **Technical Issue**: Technical problems, bugs, errors, etc.
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The model uses DistilBERT as its base architecture - a distilled version of BERT that is smaller, faster, and more efficient while retaining good performance.
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## Intended uses & limitations
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- **General Inquiry**: General questions about products or services
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- **Technical Issue**: Technical problems, bugs, errors, etc.
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{0: 'Billing Question', 1: 'Feature Request', 2: 'General Inquiry', 3: 'Technical Issue'}
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The model uses DistilBERT as its base architecture - a distilled version of BERT that is smaller, faster, and more efficient while retaining good performance.
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## Intended uses & limitations
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