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  ---
 
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  license: apache-2.0
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- metrics:
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- - accuracy
 
 
 
 
 
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  pipeline_tag: text-classification
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- ---
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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  ---
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+ language: en
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  license: apache-2.0
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+ base_model: distilbert-base-uncased
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+ tags:
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+ - text-classification
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+ - sentiment-analysis
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+ - transformer
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+ - distilbert
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+ - huggingface
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  pipeline_tag: text-classification
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+ widget:
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+ - text: "I love the way your startup handled my issue. Brilliant support!"
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+ ---
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+
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+ # 💫 Sentiment Model Aura (KS-Vijay)
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+ This model is fine-tuned using **DistilBERT** to classify the **sentiment of startup grievance text** as either `Positive`, `Neutral`, or `Negative`.
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+ ## 💼 Use Case
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+
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+ Used in a smart Grievance Redressal System to analyze tone and emotion of user complaints, providing faster triage and better prioritization.
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+
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+ ## 🔍 Model Summary
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+
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+ - **Task:** Sentiment Classification
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+ - **Model:** DistilBERT
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+ - **Labels:** `Positive`, `Neutral`, `Negative`
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+ - **Format:** `safetensors`
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+ - **Trained on:** Complaints from `complaints.csv` (custom dataset)
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+ - **Framework:** PyTorch with 🤗 Transformers
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+
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+ ## 🧪 Example Input
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+ ```text
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+ "The support staff was helpful, but the delay was frustrating."