Added YAML example

README.md

@@ -114,4 +114,8 @@ print(f"Time taken: {end - start} seconds")
 
 
 
-```
+```
+
+```yaml
+widget:
+  - content: "The customer is getting the following error when using rSATS:\nERROR: 'Failed to connect'. \nI have tried restarting the application and the computer, but the issue persists. \nEscalating to Team"