{
  "state": "Customer dispute: invoice 120 vs PO 100, age=3d, region=US",
  "questions": [
    {
      "id": "route",
      "primitive": "choice",
      "options": [
        "billing",
        "tech",
        "sales"
      ]
    },
    {
      "id": "approve",
      "primitive": "noul",
      "options": [
        "true",
        "false"
      ]
    },
    {
      "id": "severity",
      "primitive": "score",
      "options": [
        "0",
        "1",
        "2",
        "3"
      ]
    }
  ]
}