{
  "format": "daily-project-prototype-v1",
  "project": "support-routing-ml",
  "title": "Applied ML Support Router",
  "domain": "applied-machine-learning",
  "mode": "classifier",
  "labels": [
    "billing",
    "technical",
    "account-access",
    "security"
  ],
  "prototypes": {
    "billing": {
      "i": 3,
      "was": 3,
      "charged": 3,
      "twice": 3,
      "for": 5,
      "the": 6,
      "same": 3,
      "subscription": 3,
      "duplicate": 3,
      "charge": 3,
      "investigation": 3,
      "request": 3,
      "in": 2,
      "an": 4,
      "operations": 2,
      "review": 2,
      "evaluation": 2,
      "case": 2,
      "my": 3,
      "invoice": 6,
      "has": 3,
      "wrong": 3,
      "tax": 3,
      "amount": 3,
      "calculation": 3,
      "or": 3,
      "billing": 3,
      "documentation": 3,
      "issue": 3
    },
    "technical": {
      "in": 2,
      "an": 6,
      "operations": 2,
      "review": 4,
      "the": 6,
      "api": 2,
      "returns": 2,
      "a": 2,
      "timeout": 2,
      "after": 2,
      "deployment": 2,
      "technical": 2,
      "failure": 2,
      "affecting": 2,
      "integration": 2,
      "for": 2,
      "evaluation": 2,
      "case": 2,
      "sdk": 2,
      "fails": 2,
      "to": 2,
      "parse": 2,
      "response": 2,
      "body": 2,
      "client": 2,
      "library": 2,
      "behavior": 2,
      "requires": 2,
      "engineering": 2
    },
    "account-access": {
      "i": 2,
      "cannot": 2,
      "reset": 2,
      "my": 4,
      "password": 2,
      "or": 2,
      "access": 2,
      "account": 4,
      "authentication": 2,
      "and": 2,
      "recovery": 2,
      "request": 2,
      "for": 1,
      "an": 1,
      "evaluation": 1,
      "case": 1
    },
    "security": {
      "i": 2,
      "received": 2,
      "a": 2,
      "suspicious": 2,
      "login": 2,
      "notification": 2,
      "potential": 2,
      "account": 2,
      "compromise": 2,
      "or": 2,
      "unauthorized": 2,
      "access": 2,
      "in": 1,
      "an": 1,
      "operations": 1,
      "review": 1
    }
  },
  "idf": {
    "duplicate": 2.252763,
    "charge": 2.252763,
    "investigation": 2.252763,
    "request": 1.847298,
    "technical": 2.252763,
    "failure": 2.252763,
    "affecting": 2.252763,
    "an": 2.252763,
    "integration": 2.252763,
    "authentication": 2.252763,
    "and": 2.252763,
    "account": 1.847298,
    "recovery": 2.252763,
    "potential": 2.252763,
    "compromise": 2.252763,
    "or": 1.847298,
    "unauthorized": 2.252763,
    "access": 2.252763,
    "invoice": 2.252763,
    "calculation": 2.252763,
    "billing": 2.252763,
    "documentation": 2.252763,
    "issue": 2.252763,
    "client": 2.252763,
    "library": 2.252763,
    "behavior": 2.252763,
    "requires": 2.252763,
    "engineering": 2.252763,
    "review": 2.252763
  },
  "documents": [
    {
      "id": "ticket-01",
      "label": "billing",
      "text": "Duplicate charge investigation request.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    },
    {
      "id": "ticket-02",
      "label": "technical",
      "text": "Technical failure affecting an integration.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    },
    {
      "id": "ticket-03",
      "label": "account-access",
      "text": "Authentication and account recovery request.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    },
    {
      "id": "ticket-04",
      "label": "security",
      "text": "Potential account compromise or unauthorized access.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    },
    {
      "id": "ticket-05",
      "label": "billing",
      "text": "Invoice calculation or billing documentation issue.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    },
    {
      "id": "ticket-06",
      "label": "technical",
      "text": "Client library behavior requires engineering review.",
      "metadata": {
        "synthetic": true,
        "domain": "applied-machine-learning"
      }
    }
  ],
  "graph_edges": [],
  "confidence_threshold": 0.18,
  "trained_on_synthetic_data": true
}