data/rules.yml

version: "2.0"
rules:
## --- --- --- --- --- --- --- --- --- --- --- English Rules --- --- --- --- --- --- --- ---
#this rule applies at the beginning of the conversation and not later.
- rule: Say `hello` when the user starts a conversation with intent `greet`
  conversation_start: true
  steps:
  - intent: greet
  - action: utter_greet
  wait_for_user_input: false

- rule: Say goodbye anytime the user says goodbye
  steps:
  - intent: goodbye
  - action: utter_goodbye
  wait_for_user_input: false

- rule: Someone thanks you
  steps:
  - intent: thank_you
  - action: utter_thank_you_response

- rule: faq
  steps:
  - intent: faq
  - action: utter_faq
  wait_for_user_input: false

- rule: chitchat
  steps:
  - intent: chitchat
  - action: utter_chitchat
  wait_for_user_input: false

- rule: out of scope
  steps:
  - intent: outofscope
  - action: utter_outofscope
  wait_for_user_input: false
## --- --- --- --- --- --- --- --- --- --- --- Luganda Rules --- --- --- --- --- --- --- ---
- rule: Say `hello` in luganda when the user starts a conversation with intent `greet`
  conversation_start: true
  steps:
  - intent: greet_lug
  - action: utter_greet_lug
  wait_for_user_input: false

- rule: Say goodbye anytime the user says goodbye in luganda
  steps:
  - intent: goodbye_lug
  - action: utter_goodbye_luganda
  wait_for_user_input: false

- rule: Someone thanks you in luganda
  steps:
  - intent: thank_you_lug
  - action: utter_thank_you_response_lug

- rule: faq_lug in luganda
  steps:
  - intent: faq_lug
  - action: utter_faq_lug
  wait_for_user_input: false

- rule: chitchat_lug in luganda
  steps:
  - intent: chitchat_lug
  - action: utter_chitchat_lug
  wait_for_user_input: false

- rule: out of scope in luganda
  steps:
  - intent: outofscope_lug
  - action: utter_outofscope_lug
  wait_for_user_input: false
## -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
  ## rules concerning the contact us form
  #
  #
# - rule: Activate, contact us form
#   condition:
#   - active_loop: null
#   steps:
#   - intent: contact_us
#   - action: contact_us_form
#   - active_loop: contact_us_form

# - rule: Deactivate contact us form
#   condition:
#   - active_loop: contact_us_form
#   steps:
#   - action: contact_us_form
#   - active_loop: null
#   - slot_was_set:
#     - requested_slot: null
#   - action: action_submit_contact_us_form

  #
  #
  ## End of contact us form rules


## -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
      ##ENGLISH FORM RULES
## -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
  ## Rules concerning the simple info form
  #
  #
# - rule: activating simple info the form
#   steps:
#   - intent: inform_not_feeling_well
#   # - action: utter_greet ##
#   # - action: utter_greet_follow_up
#   - action: info_form
#   - active_loop: info_form
#   # wait_for_user_input: false

# - rule: Submit info form
#   condition:
#   - active_loop: info_form
#   steps:
#   - action: info_form
#   - active_loop: null
#   - slot_was_set:
#     - requested_slot: null
  # - action: action_save_data

#   ## rule for handling interruptions

# - rule: interrupt simple info form
#   condition:
#   # Condition that form is active.
#   - active_loop: info_form
#   steps:
#   # This unhappy path handles the case of an intent `bot_challenge`.
#   - intent: chitchat
#   - action: utter_chitchat
#   # Return to form after handling the `bot_challenge` intent
#   - action: info_form
#   - active_loop: info_form

  #
  #
  ## End of rules concerning the simple info form.


  ## --- ---  --- -- -- ---  ---- --- --- --- --- --- --- --- --- ----- --- --- --- -----
  ##        Form rules for Luganda
  ## --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ----

# - rule: activating the luganda form
#   steps:
#   - intent: greet_lug
#   - action: utter_greet_lug ##
#   - action: utter_greet_follow_up_lug
#   - action: info_lug_form
#   - active_loop: info_lug_form
#   wait_for_user_input: false

# - rule: Submit luganda form
#   condition:
#   - active_loop: info_lug_form
#   steps:
#   - action: info_lug_form
#   - active_loop: null
#   - slot_was_set:
#     - requested_slot: null
#   - action: action_save_data_luganda

# - rule: interrupt luganda form
#   condition:
#   # Condition that form is active.
#   - active_loop: info_lug_form
#   steps:
#   # This unhappy path handles the case of an intent `bot_challenge`.
#   - intent: chitchat_lug
#   - action: utter_chitchat_lug
#   # Return to form after handling the `bot_challenge` intent
#   - action: info_lug_form
#   - active_loop: info_lug_form

  ## --- ---  --- -- -- --- End of Form rules for Luganda ---- --- --- --- --- --- --- --- --
  ##
  ## --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ----