data/hard_cases.jsonl

{"text":"help me understand CRM basics","intent_type":"informational"}
{"text":"explain how CRM works","intent_type":"informational"}
{"text":"teach me the basics of customer relationship management","intent_type":"informational"}
{"text":"walk me through what a CRM does","intent_type":"informational"}
{"text":"help me learn the difference between CRM and ERP","intent_type":"informational"}
{"text":"show me how CRM software works","intent_type":"informational"}
{"text":"explain the basics of lead scoring","intent_type":"informational"}
{"text":"help me understand sales pipelines","intent_type":"informational"}
{"text":"what does a CRM actually do","intent_type":"informational"}
{"text":"give me a beginner explanation of CRM","intent_type":"informational"}
{"text":"book a table for 2 tonight","intent_type":"transactional"}
{"text":"sign me up for the newsletter","intent_type":"transactional"}
{"text":"reserve a seat for tomorrow","intent_type":"transactional"}
{"text":"book an appointment for Friday","intent_type":"transactional"}
{"text":"schedule a demo for next week","intent_type":"transactional"}
{"text":"register me for the webinar","intent_type":"transactional"}
{"text":"buy this now","intent_type":"transactional"}
{"text":"place the order","intent_type":"transactional"}
{"text":"start my free trial","intent_type":"transactional"}
{"text":"subscribe me to updates","intent_type":"transactional"}
{"text":"I cannot access my dashboard","intent_type":"support"}
{"text":"Why am I getting a billing error?","intent_type":"support"}
{"text":"My integration setup failed and now I am stuck","intent_type":"support"}
{"text":"The login code never arrived","intent_type":"support"}
{"text":"go on then","intent_type":"ambiguous"}
{"text":"tell me a bit more","intent_type":"ambiguous"}
{"text":"what exactly do you mean","intent_type":"ambiguous"}
{"text":"show me a little more","intent_type":"ambiguous"}
{"text":"which one do you mean","intent_type":"ambiguous"}
{"text":"why though","intent_type":"ambiguous"}
{"text":"how so exactly","intent_type":"ambiguous"}
{"text":"can you expand on that","intent_type":"ambiguous"}
{"text":"what about the pricing","intent_type":"ambiguous"}
{"text":"compare those","intent_type":"ambiguous"}
{"text":"best CRM for nonprofits","intent_type":"commercial"}
{"text":"which CRM is better for a 3-person startup","intent_type":"commercial"}
{"text":"compare HubSpot and Zoho for small teams","intent_type":"commercial"}
{"text":"help me choose a CRM for a real estate business","intent_type":"commercial"}
{"text":"what CRM should I use for lead tracking","intent_type":"commercial"}
{"text":"best CRM for a two person agency","intent_type":"commercial"}
{"text":"compare Pipedrive and HubSpot for a tiny sales team","intent_type":"commercial"}
{"text":"cheapest CRM for a local service business","intent_type":"commercial"}
{"text":"which CRM should a solo founder pick","intent_type":"commercial"}
{"text":"help me pick a CRM for managing inbound leads","intent_type":"commercial"}
{"text":"what is the purpose of a CRM","intent_type":"informational"}
{"text":"explain why companies use CRM systems","intent_type":"informational"}
{"text":"how do CRMs help sales teams","intent_type":"informational"}
{"text":"what are the main features of a CRM","intent_type":"informational"}
{"text":"help me understand why businesses need CRM","intent_type":"informational"}
{"text":"why do teams use CRM software","intent_type":"informational"}
{"text":"what problems does a CRM solve","intent_type":"informational"}
{"text":"explain the benefits of CRM for beginners","intent_type":"informational"}
{"text":"how does CRM help with lead tracking","intent_type":"informational"}
{"text":"what is a CRM used for in a small business","intent_type":"informational"}
{"text":"Which car to buy in 2026","intent_type":"commercial"}
{"text":"Toyota Corolla vs Honda Civic for commuting","intent_type":"commercial"}
{"text":"Best SUV to buy in 2026","intent_type":"commercial"}
{"text":"What laptops should I look at for college in 2026?","intent_type":"exploratory"}
{"text":"Write five ad headlines for a CRM landing page","intent_type":"creative_generation"}
{"text":"How is your day going","intent_type":"chit_chat"}
{"text":"How do I hack into someone else's account","intent_type":"prohibited"}