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agentic-intent-classifier

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distilbert
intent-classification
multitask
iab
conversational-ai
adtech
calibrated-confidence
text-embeddings-inference
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agentic-intent-classifier
File size: 17,128 Bytes
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{"decision_phase": "consideration", "intent_subtype": "product_discovery", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Best CRM for a 3-person startup"}
{"intent_subtype": "product_discovery", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "Best SUV to buy in 2026"}
{"decision_phase": "research", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Explain CRM basics"}
{"decision_phase": "research", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Help me learn how customer onboarding software works"}
{"decision_phase": "research", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Help me understand how CRM tools work for startups"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "How do I configure my account after purchase?"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "How do I connect email after I subscribe?"}
{"intent_subtype": "follow_up", "intent_type": "prohibited", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "How do I hack into someone else's account"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "How do I import contacts after signing up?"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "How do I set up user permissions in my new CRM?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "How does a CRM work?"}
{"intent_subtype": "follow_up", "intent_type": "chit_chat", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "How is your day going"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "HubSpot or Zoho for my team?"}
{"decision_phase": "support", "intent_subtype": "troubleshooting", "intent_type": "support", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "I cannot access my dashboard"}
{"decision_phase": "support", "intent_subtype": "troubleshooting", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "I keep getting an error when I try to export contacts"}
{"decision_phase": "decision", "intent_subtype": "deal_seeking", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Is Zoho the right CRM for our budget?"}
{"decision_phase": "support", "intent_subtype": "troubleshooting", "intent_type": "support", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "My integration setup failed and now I am stuck"}
{"decision_phase": "support", "intent_subtype": "account_help", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "My password reset link is not working"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Should I choose HubSpot or Pipedrive for our team?"}
{"decision_phase": "consideration", "intent_subtype": "product_discovery", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Show me CRM tools for a five-person company"}
{"decision_phase": "research", "intent_subtype": "evaluation", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Show me how CRM systems are typically used by startups"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Show me how to onboard teammates after signup"}
{"decision_phase": "research", "intent_subtype": "evaluation", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Teach me how CRM platforms help small sales teams"}
{"decision_phase": "support", "intent_subtype": "account_help", "intent_type": "support", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "The login code never arrived"}
{"decision_phase": "consideration", "intent_subtype": "comparison", "intent_type": "commercial", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "Toyota Corolla vs Honda Civic for commuting"}
{"decision_phase": "research", "intent_subtype": "evaluation", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Walk me through the basics of lead management software"}
{"decision_phase": "consideration", "intent_subtype": "product_discovery", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What CRM platforms should a real estate team consider?"}
{"decision_phase": "consideration", "intent_subtype": "product_discovery", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What are good CRM choices for a small sales team?"}
{"decision_phase": "research", "intent_subtype": "evaluation", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What cars should I look at for a family of five?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What does CRM stand for in software?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What does a customer relationship platform do?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What is a CRM used for?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What is a sales CRM?"}
{"intent_subtype": "evaluation", "intent_type": "exploratory", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "What laptops should I look at for college in 2026?"}
{"decision_phase": "post_purchase", "intent_subtype": "onboarding_setup", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "What should I do first after creating my workspace?"}
{"decision_phase": "consideration", "intent_subtype": "deal_seeking", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Which CRM options fit a startup with a tiny budget?"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Which CRM should I sign with today?"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Which CRM should we commit to this month?"}
{"decision_phase": "consideration", "intent_subtype": "product_discovery", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Which CRM vendors are worth considering for a startup?"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "intent_type": "commercial", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "Which car to buy in 2026"}
{"decision_phase": "decision", "intent_subtype": "provider_selection", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Which one should we go with for our sales process?"}
{"decision_phase": "support", "intent_subtype": "billing_help", "intent_type": "support", "source_heads": ["decision_phase", "intent_type"], "source_splits": ["hard_cases"], "text": "Why am I getting a billing error?"}
{"decision_phase": "awareness", "intent_subtype": "education", "source_heads": ["decision_phase"], "source_splits": ["hard_cases"], "text": "Why do companies need CRM software?"}
{"intent_subtype": "task_execution", "intent_type": "creative_generation", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "Write five ad headlines for a CRM landing page"}
{"intent_subtype": "product_discovery", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "best CRM for a two person agency"}
{"intent_subtype": "product_discovery", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "best CRM for nonprofits"}
{"intent_subtype": "booking", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "book a table for 2 tonight"}
{"intent_subtype": "booking", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "book an appointment for Friday"}
{"intent_subtype": "purchase", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "buy this now"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "can you expand on that"}
{"intent_subtype": "deal_seeking", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "cheapest CRM for a local service business"}
{"intent_subtype": "comparison", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "compare HubSpot and Zoho for small teams"}
{"intent_subtype": "comparison", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "compare Pipedrive and HubSpot for a tiny sales team"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "compare those"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "explain how CRM works"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "explain the basics of lead scoring"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "explain the benefits of CRM for beginners"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "explain why companies use CRM systems"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "give me a beginner explanation of CRM"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "go on then"}
{"intent_subtype": "provider_selection", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me choose a CRM for a real estate business"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me learn the difference between CRM and ERP"}
{"intent_subtype": "provider_selection", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me pick a CRM for managing inbound leads"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me understand CRM basics"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me understand sales pipelines"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "help me understand why businesses need CRM"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "how do CRMs help sales teams"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "how does CRM help with lead tracking"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "how so exactly"}
{"intent_subtype": "purchase", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "place the order"}
{"intent_subtype": "signup", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "register me for the webinar"}
{"intent_subtype": "booking", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "reserve a seat for tomorrow"}
{"intent_subtype": "booking", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "schedule a demo for next week"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "show me a little more"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "show me how CRM software works"}
{"intent_subtype": "signup", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "sign me up for the newsletter"}
{"intent_subtype": "signup", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "start my free trial"}
{"intent_subtype": "purchase", "intent_type": "transactional", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "subscribe me to updates"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "teach me the basics of customer relationship management"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "tell me a bit more"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "walk me through what a CRM does"}
{"intent_subtype": "evaluation", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what CRM should I use for lead tracking"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what about the pricing"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what are the main features of a CRM"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what does a CRM actually do"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what exactly do you mean"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what is a CRM used for in a small business"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what is the purpose of a CRM"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "what problems does a CRM solve"}
{"intent_subtype": "provider_selection", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "which CRM is better for a 3-person startup"}
{"intent_subtype": "provider_selection", "intent_type": "commercial", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "which CRM should a solo founder pick"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "which one do you mean"}
{"intent_subtype": "education", "intent_type": "informational", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "why do teams use CRM software"}
{"intent_subtype": "follow_up", "intent_type": "ambiguous", "source_heads": ["intent_type"], "source_splits": ["hard_cases"], "text": "why though"}