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{
"input": "What is CRM software?",
"why_it_matters": "Pure informational awareness example.",
"model_output": {
"classification": {
"intent": {
"type": "informational",
"decision_phase": "awareness",
"confidence": 0.345,
"commercial_score": 0.13,
"summary": "Classified as informational intent in the awareness phase."
}
},
"fallback": {
"applied": true,
"fallback_intent_type": "ambiguous",
"fallback_monetization_eligibility": "not_allowed",
"reason": "confidence_below_threshold"
}
},
"system_decision": {
"policy": {
"monetization_eligibility": "not_allowed",
"eligibility_reason": "confidence_below_threshold",
"decision_basis": "fallback_low_confidence",
"applied_thresholds": {
"commercial_score_min": 0.6,
"confidence_min": 0.45
},
"sensitivity": "medium",
"regulated_vertical": false
},
"opportunity": {
"type": "none",
"strength": "low"
},
"intent_trajectory": [
"awareness"
]
}
},
{
"input": "HubSpot vs Zoho for a small team",
"why_it_matters": "Commercial comparison in the middle of the buying journey.",
"model_output": {
"classification": {
"intent": {
"type": "commercial",
"decision_phase": "consideration",
"confidence": 0.2854,
"commercial_score": 0.73,
"summary": "Classified as commercial intent in the consideration phase."
}
},
"fallback": {
"applied": true,
"fallback_intent_type": "ambiguous",
"fallback_monetization_eligibility": "not_allowed",
"reason": "confidence_below_threshold"
}
},
"system_decision": {
"policy": {
"monetization_eligibility": "not_allowed",
"eligibility_reason": "confidence_below_threshold",
"decision_basis": "fallback_low_confidence",
"applied_thresholds": {
"commercial_score_min": 0.6,
"confidence_min": 0.45
},
"sensitivity": "medium",
"regulated_vertical": false
},
"opportunity": {
"type": "none",
"strength": "low"
},
"intent_trajectory": [
"consideration"
]
}
},
{
"input": "Which CRM should I buy for a 3-person startup?",
"why_it_matters": "Decision-stage buying query that still shows conservative fallback behavior.",
"model_output": {
"classification": {
"intent": {
"type": "informational",
"decision_phase": "decision",
"confidence": 0.2538,
"commercial_score": 0.43,
"summary": "Classified as informational intent in the decision phase."
}
},
"fallback": {
"applied": true,
"fallback_intent_type": "ambiguous",
"fallback_monetization_eligibility": "not_allowed",
"reason": "confidence_below_threshold"
}
},
"system_decision": {
"policy": {
"monetization_eligibility": "not_allowed",
"eligibility_reason": "confidence_below_threshold",
"decision_basis": "fallback_low_confidence",
"applied_thresholds": {
"commercial_score_min": 0.6,
"confidence_min": 0.45
},
"sensitivity": "medium",
"regulated_vertical": false
},
"opportunity": {
"type": "none",
"strength": "low"
},
"intent_trajectory": [
"decision"
]
}
},
{
"input": "Start my free trial",
"why_it_matters": "Action-stage transactional example.",
"model_output": {
"classification": {
"intent": {
"type": "transactional",
"decision_phase": "action",
"confidence": 0.1778,
"commercial_score": 0.97,
"summary": "Classified as transactional intent in the action phase."
}
},
"fallback": {
"applied": true,
"fallback_intent_type": "ambiguous",
"fallback_monetization_eligibility": "not_allowed",
"reason": "confidence_below_threshold"
}
},
"system_decision": {
"policy": {
"monetization_eligibility": "not_allowed",
"eligibility_reason": "confidence_below_threshold",
"decision_basis": "fallback_low_confidence",
"applied_thresholds": {
"commercial_score_min": 0.6,
"confidence_min": 0.45
},
"sensitivity": "medium",
"regulated_vertical": false
},
"opportunity": {
"type": "none",
"strength": "low"
},
"intent_trajectory": [
"action"
]
}
},
{
"input": "I cannot log into my account",
"why_it_matters": "Support-like case that should fail safe and block monetization.",
"model_output": {
"classification": {
"intent": {
"type": "personal_reflection",
"decision_phase": "support",
"confidence": 0.2429,
"commercial_score": 0.0,
"summary": "Classified as personal_reflection intent in the support phase."
}
},
"fallback": {
"applied": true,
"fallback_intent_type": "personal_reflection",
"fallback_monetization_eligibility": "not_allowed",
"reason": "policy_default"
}
},
"system_decision": {
"policy": {
"monetization_eligibility": "not_allowed",
"eligibility_reason": "policy_default",
"decision_basis": "fallback_low_confidence",
"applied_thresholds": {
"commercial_score_min": 0.6,
"confidence_min": 0.45
},
"sensitivity": "high",
"regulated_vertical": false
},
"opportunity": {
"type": "none",
"strength": "low"
},
"intent_trajectory": [
"support"
]
}
}
]
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