| {"decision_phase": "awareness", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What is help desk software?"} | |
| {"decision_phase": "awareness", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Explain help desk software."} | |
| {"decision_phase": "awareness", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "How does help desk platform work?"} | |
| {"decision_phase": "awareness", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What does Zendesk do?"} | |
| {"decision_phase": "awareness", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Give me the basics of help desk software."} | |
| {"decision_phase": "awareness", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Help me understand what problem Toyota Corolla solves."} | |
| {"decision_phase": "awareness", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What should a beginner know about cars?"} | |
| {"decision_phase": "awareness", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Before I look at options, what is a car?"} | |
| {"decision_phase": "awareness", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What is the purpose of cars in daily commuting?"} | |
| {"decision_phase": "awareness", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What does a car actually help with?"} | |
| {"decision_phase": "awareness", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am not shopping yet, I just want to understand what hosting platforms is."} | |
| {"decision_phase": "awareness", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Before I evaluate anything, what role does hosting platforms play in a startup launch?"} | |
| {"decision_phase": "awareness", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I keep hearing about Vercel; what is it actually for?"} | |
| {"decision_phase": "awareness", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Can you clarify what people mean by hosting platforms in practice?"} | |
| {"decision_phase": "awareness", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I only need an overview of hosting platforms right now."} | |
| {"decision_phase": "research", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What help desk tools should I explore for a support team?"} | |
| {"decision_phase": "research", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Show me options to consider for handle tickets faster."} | |
| {"decision_phase": "research", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What tools should I look at for a support team?"} | |
| {"decision_phase": "research", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Help me research help desk tools."} | |
| {"decision_phase": "research", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Where should I start with help desk tools?"} | |
| {"decision_phase": "research", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I am early in the process and want to explore cars."} | |
| {"decision_phase": "research", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Give me a shortlist of cars worth researching."} | |
| {"decision_phase": "research", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What directions should I investigate for choose the right car?"} | |
| {"decision_phase": "research", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What categories should I look at before narrowing down?"} | |
| {"decision_phase": "research", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What are some promising cars for daily commuting?"} | |
| {"decision_phase": "research", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am not ready to compare vendors yet, just help me scope the market."} | |
| {"decision_phase": "research", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "What should I research first if I am only beginning to look at hosting providers?"} | |
| {"decision_phase": "research", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I need a landscape view before I make a shortlist."} | |
| {"decision_phase": "research", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "What are the main options in this space before I decide anything?"} | |
| {"decision_phase": "research", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Help me map the market for hosting providers without recommending one yet."} | |
| {"decision_phase": "consideration", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Best help desk platform for a support team."} | |
| {"decision_phase": "consideration", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Zendesk vs Freshdesk."} | |
| {"decision_phase": "consideration", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Compare help desk tools for handle tickets faster."} | |
| {"decision_phase": "consideration", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Which help desk platform looks best for a support team?"} | |
| {"decision_phase": "consideration", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What are some help desk tools worth considering?"} | |
| {"decision_phase": "consideration", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Compare Toyota Corolla and Honda Civic for choose the right car."} | |
| {"decision_phase": "consideration", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What are the pros and cons of Toyota Corolla?"} | |
| {"decision_phase": "consideration", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Help me evaluate the best cars for daily commuting."} | |
| {"decision_phase": "consideration", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Which car seems worth considering right now?"} | |
| {"decision_phase": "consideration", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I am comparing options for choose the right car; what should be on the shortlist?"} | |
| {"decision_phase": "consideration", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am past basic research and now weighing tradeoffs between Vercel and Netlify."} | |
| {"decision_phase": "consideration", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I want to compare serious options before committing to one."} | |
| {"decision_phase": "consideration", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Help me think through the tradeoffs in the current shortlist."} | |
| {"decision_phase": "consideration", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "What looks strongest if I am narrowing down to a few options?"} | |
| {"decision_phase": "consideration", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I have done research, now help me compare the finalists."} | |
| {"decision_phase": "decision", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Which help desk platform should I choose?"} | |
| {"decision_phase": "decision", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Should I pick Zendesk or Freshdesk?"} | |
| {"decision_phase": "decision", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Which option should I commit to?"} | |
| {"decision_phase": "decision", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What is the best fit for me right now?"} | |
| {"decision_phase": "decision", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Which plan should I choose today?"} | |
| {"decision_phase": "decision", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I am ready to decide between Toyota Corolla and Honda Civic."} | |
| {"decision_phase": "decision", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Help me pick the final option for choose the right car."} | |
| {"decision_phase": "decision", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Which car should I commit to this week?"} | |
| {"decision_phase": "decision", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I need to make the call now; which option fits best?"} | |
| {"decision_phase": "decision", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What should I choose if I need to decide today?"} | |
| {"decision_phase": "decision", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I have a shortlist and need to commit to one vendor now."} | |
| {"decision_phase": "decision", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am at the point of commitment and need a final recommendation."} | |
| {"decision_phase": "decision", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Which option should we sign off on before next week?"} | |
| {"decision_phase": "decision", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I have enough information; tell me which one to go with."} | |
| {"decision_phase": "decision", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I need the final pick, not another round of comparison."} | |
| {"decision_phase": "action", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Start my free trial."} | |
| {"decision_phase": "action", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Book a demo with Zendesk."} | |
| {"decision_phase": "action", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Create my account."} | |
| {"decision_phase": "action", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Buy Zendesk now."} | |
| {"decision_phase": "action", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Download the help desk buyer guide."} | |
| {"decision_phase": "action", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Take me to checkout for Toyota Corolla."} | |
| {"decision_phase": "action", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Get me signed up for Toyota Corolla."} | |
| {"decision_phase": "action", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Reserve my spot with Toyota Corolla."} | |
| {"decision_phase": "action", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I want to purchase Toyota Corolla today."} | |
| {"decision_phase": "action", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Send me the download link for the car buying worksheet."} | |
| {"decision_phase": "action", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am ready to move forward now, where do I start the purchase?"} | |
| {"decision_phase": "action", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Help me complete the signup flow for Vercel."} | |
| {"decision_phase": "action", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I want to act on this immediately and get access now."} | |
| {"decision_phase": "action", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Can you help me finish the order for Vercel?"} | |
| {"decision_phase": "action", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I have decided, now let me complete the next step."} | |
| {"decision_phase": "post_purchase", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "How do I set up my new help desk platform?"} | |
| {"decision_phase": "post_purchase", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Show me how to import contacts into Zendesk."} | |
| {"decision_phase": "post_purchase", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "How do I onboard my team after purchase?"} | |
| {"decision_phase": "post_purchase", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "What should I enable first after signup?"} | |
| {"decision_phase": "post_purchase", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "How do I configure my account now that I signed up?"} | |
| {"decision_phase": "post_purchase", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "We already subscribed; how do we get value quickly?"} | |
| {"decision_phase": "post_purchase", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What is the best way to roll this out after purchase?"} | |
| {"decision_phase": "post_purchase", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Help me configure Toyota Corolla now that we bought it."} | |
| {"decision_phase": "post_purchase", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "How do I invite teammates after signing up?"} | |
| {"decision_phase": "post_purchase", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "What should I do first after we activate the plan?"} | |
| {"decision_phase": "post_purchase", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "We already made the purchase, now I need guidance on rollout and setup."} | |
| {"decision_phase": "post_purchase", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "This is not a buying decision anymore; I need post-purchase onboarding help."} | |
| {"decision_phase": "post_purchase", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I need adoption guidance now that the contract is signed."} | |
| {"decision_phase": "post_purchase", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "What is the right onboarding sequence after we commit to Vercel?"} | |
| {"decision_phase": "post_purchase", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "We are past checkout and need implementation help."} | |
| {"decision_phase": "support", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "I cannot log into my billing portal."} | |
| {"decision_phase": "support", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "How do I reset my password?"} | |
| {"decision_phase": "support", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "My invoice is wrong."} | |
| {"decision_phase": "support", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "The integration keeps failing."} | |
| {"decision_phase": "support", "difficulty": "easy", "source": "decision_phase_benchmark", "text": "Our dashboard is not loading."} | |
| {"decision_phase": "support", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Can you help me fix a test drive booking?"} | |
| {"decision_phase": "support", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I am stuck because my reservation keeps breaking."} | |
| {"decision_phase": "support", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "My password reset link is not working."} | |
| {"decision_phase": "support", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "I need support with my reservation."} | |
| {"decision_phase": "support", "difficulty": "medium", "source": "decision_phase_benchmark", "text": "Why is Toyota Corolla not syncing correctly?"} | |
| {"decision_phase": "support", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I am not evaluating anything, I just need this issue fixed."} | |
| {"decision_phase": "support", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "This is a live support problem, not a buying question."} | |
| {"decision_phase": "support", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "Please help me resolve a problem with my existing account."} | |
| {"decision_phase": "support", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I cannot continue because something is broken in my setup."} | |
| {"decision_phase": "support", "difficulty": "hard", "source": "decision_phase_benchmark", "text": "I need troubleshooting help, not recommendations."} | |