,awareness,research,consideration,decision,action,post_purchase,support awareness,14,1,0,0,0,0,0 research,0,15,0,0,0,0,0 consideration,0,1,14,0,0,0,0 decision,0,1,0,14,0,0,0 action,0,1,0,0,14,0,0 post_purchase,0,0,0,0,0,15,0 support,0,0,0,0,0,0,15