[ { "input": "What is CRM software?", "why_it_matters": "Pure informational awareness example.", "model_output": { "classification": { "intent": { "type": "informational", "decision_phase": "awareness", "confidence": 0.345, "commercial_score": 0.13, "summary": "Classified as informational intent in the awareness phase." } }, "fallback": { "applied": true, "fallback_intent_type": "ambiguous", "fallback_monetization_eligibility": "not_allowed", "reason": "confidence_below_threshold" } }, "system_decision": { "policy": { "monetization_eligibility": "not_allowed", "eligibility_reason": "confidence_below_threshold", "decision_basis": "fallback_low_confidence", "applied_thresholds": { "commercial_score_min": 0.6, "confidence_min": 0.45 }, "sensitivity": "medium", "regulated_vertical": false }, "opportunity": { "type": "none", "strength": "low" }, "intent_trajectory": [ "awareness" ] } }, { "input": "HubSpot vs Zoho for a small team", "why_it_matters": "Commercial comparison in the middle of the buying journey.", "model_output": { "classification": { "intent": { "type": "commercial", "decision_phase": "consideration", "confidence": 0.2854, "commercial_score": 0.73, "summary": "Classified as commercial intent in the consideration phase." } }, "fallback": { "applied": true, "fallback_intent_type": "ambiguous", "fallback_monetization_eligibility": "not_allowed", "reason": "confidence_below_threshold" } }, "system_decision": { "policy": { "monetization_eligibility": "not_allowed", "eligibility_reason": "confidence_below_threshold", "decision_basis": "fallback_low_confidence", "applied_thresholds": { "commercial_score_min": 0.6, "confidence_min": 0.45 }, "sensitivity": "medium", "regulated_vertical": false }, "opportunity": { "type": "none", "strength": "low" }, "intent_trajectory": [ "consideration" ] } }, { "input": "Which CRM should I buy for a 3-person startup?", "why_it_matters": "Decision-stage buying query that still shows conservative fallback behavior.", "model_output": { "classification": { "intent": { "type": "informational", "decision_phase": "decision", "confidence": 0.2538, "commercial_score": 0.43, "summary": "Classified as informational intent in the decision phase." } }, "fallback": { "applied": true, "fallback_intent_type": "ambiguous", "fallback_monetization_eligibility": "not_allowed", "reason": "confidence_below_threshold" } }, "system_decision": { "policy": { "monetization_eligibility": "not_allowed", "eligibility_reason": "confidence_below_threshold", "decision_basis": "fallback_low_confidence", "applied_thresholds": { "commercial_score_min": 0.6, "confidence_min": 0.45 }, "sensitivity": "medium", "regulated_vertical": false }, "opportunity": { "type": "none", "strength": "low" }, "intent_trajectory": [ "decision" ] } }, { "input": "Start my free trial", "why_it_matters": "Action-stage transactional example.", "model_output": { "classification": { "intent": { "type": "transactional", "decision_phase": "action", "confidence": 0.1778, "commercial_score": 0.97, "summary": "Classified as transactional intent in the action phase." } }, "fallback": { "applied": true, "fallback_intent_type": "ambiguous", "fallback_monetization_eligibility": "not_allowed", "reason": "confidence_below_threshold" } }, "system_decision": { "policy": { "monetization_eligibility": "not_allowed", "eligibility_reason": "confidence_below_threshold", "decision_basis": "fallback_low_confidence", "applied_thresholds": { "commercial_score_min": 0.6, "confidence_min": 0.45 }, "sensitivity": "medium", "regulated_vertical": false }, "opportunity": { "type": "none", "strength": "low" }, "intent_trajectory": [ "action" ] } }, { "input": "I cannot log into my account", "why_it_matters": "Support-like case that should fail safe and block monetization.", "model_output": { "classification": { "intent": { "type": "personal_reflection", "decision_phase": "support", "confidence": 0.2429, "commercial_score": 0.0, "summary": "Classified as personal_reflection intent in the support phase." } }, "fallback": { "applied": true, "fallback_intent_type": "personal_reflection", "fallback_monetization_eligibility": "not_allowed", "reason": "policy_default" } }, "system_decision": { "policy": { "monetization_eligibility": "not_allowed", "eligibility_reason": "policy_default", "decision_basis": "fallback_low_confidence", "applied_thresholds": { "commercial_score_min": 0.6, "confidence_min": 0.45 }, "sensitivity": "high", "regulated_vertical": false }, "opportunity": { "type": "none", "strength": "low" }, "intent_trajectory": [ "support" ] } } ]