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README.md
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@@ -40,31 +40,29 @@ The model uses a standard `distilbert-base-uncased` model as its core feature ex
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## Intended Use
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This model is intended to be the core NLU component of a conversational AI system for managing appointments.
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from transformers import AutoTokenizer
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```
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## Training Data
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The model was trained on the **HASD (Hybrid Appointment Scheduling Dataset)**, a custom dataset built specifically for this task.
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- **Source**: The dataset is a hybrid of real-world conversational examples from `clinc/clinc_oos` (for simple intents) and synthetically generated, template-based examples for complex scheduling intents.
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- **Balancing**: To combat class imbalance, intents sourced from `clinc/clinc_oos` were **down-sampled** to a maximum of **150 examples** each.
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- **Augmentation**: To increase data diversity for complex intents (`schedule`, `reschedule`, etc.), **Contextual Word Replacement** was used. A `distilbert-base-uncased` model augmented the templates by replacing non-placeholder words with contextually relevant synonyms.
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### Intents
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The model is trained to recognize the following intents:
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`schedule`, `reschedule`, `cancel`, `query_avail`, `greeting`, `positive_reply`, `negative_reply`, `bye`, `oos` (out-of-scope).
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### Entities
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The model is trained to recognize the following custom named entities:
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`practitioner_name`, `appointment_type`, `appointment_id`.
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## Training Procedure
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### Stage 1: Training the Classifier Heads
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- The `distilbert-base-uncased` base model was **frozen**.
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- Only the randomly initialized MLP heads for intent and NER classification were trained.
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### Stage 2: Selective Fine-Tuning
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- The
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- This gradual unfreezing approach allows the model to adapt its most task-specific layers to the new data while preserving the powerful, general-purpose knowledge in the lower layers.
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## Evaluation
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The model was evaluated on a held-out test set, and its performance was measured for both tasks.
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| **Macro Avg** | **0.98** | **0.98** | **0.98** | **197** |
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| **Weighted Avg** | **0.98** | **0.98** | **0.98** | **197** |
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*[Based on the classification report in the provided `multitask_model.ipynb` notebook.]* [cite: multitask_model.ipynb]
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### NER (Token Classification) Performance
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| Entity | Precision | Recall | F1-Score | Support |
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| **Macro Avg** | **1.00** | **1.00** | **1.00** | 1444 |
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| **Weighted Avg** | **1.00** | **1.00** | **1.00** | 1444 |
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*[Based on the classification report in the provided `multitask_model.ipynb` notebook.]* [cite: multitask_model.ipynb]
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The model achieves near-perfect results on the NER task and excellent results on the intent classification task for this specific dataset.
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## Limitations and Bias
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## Intended Use
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This model is intended to be the core NLU component of a conversational AI system for managing appointments.
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For instructions on how to use the model check the [dedicated file](./how_to_use.md).
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## Training Data
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The model was trained on the **HASD (Hybrid Appointment Scheduling Dataset)**, a custom dataset built specifically for this task.
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- **Source**: The dataset is a hybrid of real-world conversational examples from `clinc/clinc_oos` (for simple intents) and synthetically generated, template-based examples for complex scheduling intents.
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+
- **Balancing**: To combat class imbalance, intents sourced from `clinc/clinc_oos` were **down-sampled** to a maximum of **150 examples** each.
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+
- **Augmentation**: To increase data diversity for complex intents (`schedule`, `reschedule`, etc.), **Contextual Word Replacement** was used. A `distilbert-base-uncased` model augmented the templates by replacing non-placeholder words with contextually relevant synonyms.
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The dataset is available [here](https://huggingface.co/datasets/andreaceto/hasd).
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### Intents
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The model is trained to recognize the following intents:
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`schedule`, `reschedule`, `cancel`, `query_avail`, `greeting`, `positive_reply`, `negative_reply`, `bye`, `oos` (out-of-scope).
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### Entities
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The model is trained to recognize the following custom named entities:
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`practitioner_name`, `appointment_type`, `appointment_id`.
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## Training Procedure
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### Stage 1: Training the Classifier Heads
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- The `distilbert-base-uncased` base model was entirely **frozen**.
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- Only the randomly initialized MLP heads for intent and NER classification were trained.
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**Setup**:
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```python
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# Define a data collator to handle padding for token classification
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data_collator = DataCollatorForTokenClassification(tokenizer=tokenizer)
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# Define Training Arguments
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training_args = TrainingArguments(
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output_dir="path/to/output_dir",
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num_train_epochs=200, # Training epochs
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per_device_train_batch_size=32,
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per_device_eval_batch_size=32,
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learning_rate=1e-4, # Learning Rate
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weight_decay=1e-5, # AdamW weight decay
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logging_dir="path/to/logging_dir",
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logging_strategy="steps",
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logging_steps=10,
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eval_strategy="epoch",
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save_strategy="epoch",
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load_best_model_at_end=True,
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metric_for_best_model="ner_f1", # Focus on NER F1 as the key metric
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# --- Hub Arguments ---
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push_to_hub=True,
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hub_model_id=hub_model_id,
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hub_strategy="end",
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hub_token=hf_token,
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report_to="tensorboard" # Tensorboard to monitor training
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)
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# Create the Trainer
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trainer = Trainer(
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model=model,
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args=training_args,
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train_dataset=processed_datasets["train"],
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eval_dataset=processed_datasets["validation"],
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processing_class=tokenizer,
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data_collator=data_collator,
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compute_metrics=compute_metrics, # Custom function (check how_to_use.md)
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callbacks=[EarlyStoppingCallback(early_stopping_patience=20)]
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)
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```
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### Stage 2: Selective Fine-Tuning
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- The DistilBERT backbone was entirely **unfrozen**.
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- Using a very low LR allows the model to adapt even better to the new data while preserving the powerful, general-purpose knowledge.
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**Setup**:
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```python
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# Define Training Arguments
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training_args = TrainingArguments(
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output_dir="path/to/output_dir",
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num_train_epochs=50, # Fine.tuning epochs
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per_device_train_batch_size=32,
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per_device_eval_batch_size=32,
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learning_rate=1e-6, # Learning Rate
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weight_decay=1e-3, # AdamW weight decay
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logging_dir="path/to/logging_dir",
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logging_strategy="steps",
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logging_steps=10,
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eval_strategy="epoch",
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save_strategy="epoch",
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load_best_model_at_end=True,
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metric_for_best_model="ner_f1", # Focus on NER F1 as the key metric
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# --- Hub Arguments ---
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push_to_hub=True,
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hub_model_id=hub_model_id,
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hub_strategy="end",
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hub_token=hf_token,
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report_to="tensorboard" # Tensorboard to monitor training
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)
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# Create the Trainer
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trainer = Trainer(
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model=model,
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args=training_args,
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train_dataset=processed_datasets["train"],
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eval_dataset=processed_datasets["validation"],
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processing_class=tokenizer,
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data_collator=data_collator,
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compute_metrics=compute_metrics, # Custom function (check how_to_use.md)
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callbacks=[EarlyStoppingCallback(early_stopping_patience=5)]
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)
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```
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## Evaluation
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The model was evaluated on a held-out test set, and its performance was measured for both tasks.
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| **Macro Avg** | **0.98** | **0.98** | **0.98** | **197** |
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| **Weighted Avg** | **0.98** | **0.98** | **0.98** | **197** |
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### NER (Token Classification) Performance
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| Entity | Precision | Recall | F1-Score | Support |
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| **Macro Avg** | **1.00** | **1.00** | **1.00** | 1444 |
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| **Weighted Avg** | **1.00** | **1.00** | **1.00** | 1444 |
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The model achieves near-perfect results on the NER task and excellent results on the intent classification task for this specific dataset.
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## Limitations and Bias
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