atulgupta002 commited on
Commit
2917d59
·
verified ·
1 Parent(s): e1b1382

Update README.md

Browse files
Files changed (1) hide show
  1. README.md +10 -1
README.md CHANGED
@@ -17,4 +17,13 @@ tags:
17
  - BERT
18
  ---
19
 
20
- # Banking customer service - query intent classifier
 
 
 
 
 
 
 
 
 
 
17
  - BERT
18
  ---
19
 
20
+ # Banking customer service - query intent classifier
21
+
22
+ A BERT based multi-class classification model that classifies incoming customer queries into one of the following categories:
23
+
24
+ 1. transaction_query
25
+ 2. password_reset
26
+ 3. loan_inquiry
27
+ 4. fraud_report
28
+ 5. credi_card_application
29
+ 6. balance_inquiry