Upload diagnostic.sh

diagnostic.sh

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+#!/bin/bash
+# BSKL AIColorMatch Diagnostic Script
+# Collects system info and logs for troubleshooting
+
+OUTPUT_DIR="$HOME/Desktop/BSKL_Diagnostic_$(date +%Y%m%d_%H%M%S)"
+mkdir -p "$OUTPUT_DIR"
+
+echo "=== BSKL AIColorMatch Diagnostic Tool ===" | tee "$OUTPUT_DIR/diagnostic.txt"
+echo "Date: $(date)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 1. macOS Version
+echo "=== macOS Version ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+sw_vers | tee -a "$OUTPUT_DIR/diagnostic.txt"
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 2. Mac Architecture
+echo "=== Mac Architecture ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+uname -m | tee -a "$OUTPUT_DIR/diagnostic.txt"
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 3. Render Engine Version
+echo "=== Render Engine Version ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+RE_VERSION_FILE="/Library/Application Support/BSKL/Render Engine/Python 3.10/version.txt"
+if [ -f "$RE_VERSION_FILE" ]; then
+    echo "Version: $(cat "$RE_VERSION_FILE")" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ Render Engine not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 4. AIM Server Process Status
+echo "=== AIM Server Process ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+AIM_PROCESS=$(ps aux | grep -i "AI MACHINE Server" | grep -v grep)
+if [ -n "$AIM_PROCESS" ]; then
+    echo "✅ AIM Server is running" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    echo "$AIM_PROCESS" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ AIM Server is NOT running" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 5. Check Server Port (7007 is default)
+echo "=== Server Port (7007) ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+PORT_CHECK=$(lsof -i :7007 2>/dev/null | head -5)
+if [ -n "$PORT_CHECK" ]; then
+    echo "✅ Port 7007 is in use:" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    echo "$PORT_CHECK" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ Port 7007 is not in use (server not running?)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 6. AIM Server Lock File
+echo "=== AIM Server Lock File ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+LOCK_FILE="$HOME/.AI MACHINE Server.lock"
+if [ -f "$LOCK_FILE" ]; then
+    echo "Lock file exists: $LOCK_FILE" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "No lock file found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 7. AIM Settings
+echo "=== AIM Settings ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+SETTINGS_FILE="$HOME/.aim/settings.json"
+if [ -f "$SETTINGS_FILE" ]; then
+    echo "Settings file:" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    cat "$SETTINGS_FILE" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    cp "$SETTINGS_FILE" "$OUTPUT_DIR/"
+else
+    echo "No settings file found at $SETTINGS_FILE" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 8. AIM Server Files
+echo "=== AIM Server Files ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+AIM_SERVER_DIR="/Library/Application Support/BSKL/AI MACHINE/Server"
+if [ -d "$AIM_SERVER_DIR" ]; then
+    ls -la "$AIM_SERVER_DIR"/*.so 2>/dev/null | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ AIM Server directory not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 9. AI MACHINE Plugins
+echo "=== AI MACHINE Plugins ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+PLUGINS_DIR="/Library/Application Support/BSKL/AI MACHINE/Plugins"
+if [ -d "$PLUGINS_DIR" ]; then
+    for plugin_dir in "$PLUGINS_DIR"/*/; do
+        if [ -d "$plugin_dir" ]; then
+            plugin_name=$(basename "$plugin_dir")
+            echo "Plugin: $plugin_name" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+            # List .so files with sizes
+            for so_file in "$plugin_dir"*.so; do
+                if [ -f "$so_file" ]; then
+                    size=$(ls -lh "$so_file" | awk '{print $5}')
+                    arch=$(file "$so_file" | grep -o "arm64\|x86_64" | head -1)
+                    echo "  $(basename "$so_file") ($size, $arch)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+                fi
+            done
+        fi
+    done
+else
+    echo "❌ AI MACHINE Plugins directory not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 10. Adobe BSKL Plugins (with version info from plist)
+echo "=== Adobe BSKL Plugins ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+ADOBE_PLUGINS_DIR="/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/BSKL"
+if [ -d "$ADOBE_PLUGINS_DIR" ]; then
+    for plugin in "$ADOBE_PLUGINS_DIR"/*.plugin; do
+        if [ -d "$plugin" ]; then
+            plugin_name=$(basename "$plugin" .plugin)
+            plist="$plugin/Contents/Info.plist"
+            if [ -f "$plist" ]; then
+                version=$(defaults read "$plist" CFBundleShortVersionString 2>/dev/null || echo "n/a")
+                build=$(defaults read "$plist" CFBundleVersion 2>/dev/null || echo "n/a")
+                sdk=$(defaults read "$plist" DTPlatformVersion 2>/dev/null || echo "n/a")
+                xcode=$(defaults read "$plist" DTXcode 2>/dev/null || echo "n/a")
+                echo "Plugin: $plugin_name" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+                echo "  Version: $version (build: $build)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+                echo "  SDK: macOS $sdk, Xcode: $xcode" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+            else
+                echo "Plugin: $plugin_name (no plist)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+            fi
+        fi
+    done
+else
+    echo "❌ Adobe BSKL plugins directory not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 11. NumPy Architecture
+echo "=== NumPy Architecture ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+NUMPY_FILE="/Library/Application Support/BSKL/Render Engine/Python 3.10/lib/python3.10/site-packages/numpy/core/_multiarray_umath.cpython-310-darwin.so"
+if [ -f "$NUMPY_FILE" ]; then
+    arch=$(file "$NUMPY_FILE" | grep -o "arm64\|x86_64" | head -1)
+    echo "NumPy architecture: $arch" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ NumPy not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 12. Test Server Connection
+echo "=== Server Connection Test ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+CURL_RESULT=$(curl -s -o /dev/null -w "%{http_code}" --connect-timeout 3 http://127.0.0.1:7007/ 2>/dev/null)
+if [ "$CURL_RESULT" = "200" ] || [ "$CURL_RESULT" = "404" ] || [ "$CURL_RESULT" = "422" ]; then
+    echo "✅ Server responding (HTTP $CURL_RESULT)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ Server not responding (HTTP $CURL_RESULT)" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# 13. Collect Logs
+echo "=== Collecting Logs ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+# BSKL logs directory
+BSKL_LOGS="/Library/Application Support/BSKL/Logs"
+if [ -d "$BSKL_LOGS" ]; then
+    echo "Found logs:" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    ls -la "$BSKL_LOGS"/*.log 2>/dev/null | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    cp "$BSKL_LOGS"/*.log "$OUTPUT_DIR/" 2>/dev/null
+    echo "✅ Copied BSKL logs" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+else
+    echo "❌ BSKL logs directory not found" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+fi
+
+# 14. Create ZIP archive
+echo "" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+echo "=== Creating ZIP Archive ===" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+
+ZIP_FILE="$HOME/Desktop/BSKL_Diagnostic_$(date +%Y%m%d_%H%M%S).zip"
+cd "$HOME/Desktop"
+zip -r "$ZIP_FILE" "$(basename $OUTPUT_DIR)" > /dev/null 2>&1
+
+if [ -f "$ZIP_FILE" ]; then
+    # Cleanup temp folder
+    rm -rf "$OUTPUT_DIR"
+
+    echo ""
+    echo "=========================================="
+    echo "✅ Done! Please send this file to support:"
+    echo "$ZIP_FILE"
+    echo "=========================================="
+else
+    echo "❌ Failed to create ZIP archive" | tee -a "$OUTPUT_DIR/diagnostic.txt"
+    echo "Diagnostic folder: $OUTPUT_DIR"
+fi