Bhaiya Hari Narayan Singh commited on
Commit
9852659
·
verified ·
1 Parent(s): 2140560

Multi-agent router fine-tuned model

Browse files
evaluation_results.json ADDED
@@ -0,0 +1,841 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "metadata": {
3
+ "base_model": "google/functiongemma-270m-it",
4
+ "training_date": "2026-01-05 16:17:51",
5
+ "num_train_samples": 92,
6
+ "num_test_samples": 23,
7
+ "num_epochs": 15,
8
+ "learning_rate": 5e-05,
9
+ "batch_size": 4
10
+ },
11
+ "performance": {
12
+ "before_training": {
13
+ "accuracy": 4.3478260869565215,
14
+ "correct": 1,
15
+ "total": 23
16
+ },
17
+ "after_training": {
18
+ "accuracy": 60.86956521739131,
19
+ "correct": 14,
20
+ "total": 23
21
+ },
22
+ "improvement": {
23
+ "accuracy_gain": 56.52173913043479,
24
+ "additional_correct": 13
25
+ }
26
+ },
27
+ "detailed_results": {
28
+ "before_training": [
29
+ {
30
+ "query": "How do I connect your REST API to my Node.js backend?",
31
+ "expected_agent": "technical_support_agent",
32
+ "expected_arguments": {
33
+ "category": null,
34
+ "issue_type": "integration",
35
+ "priority": "medium",
36
+ "query_type": null,
37
+ "request_type": null,
38
+ "urgency": null
39
+ },
40
+ "predicted_agent": "NONE",
41
+ "predicted_arguments": {},
42
+ "raw_output": "I am sorry, but I cannot assist with connecting or configuring Node.js backend APIs. My current capabilities are focused on routing technical issues to specialized agents using the provided tools. I c",
43
+ "correct": false
44
+ },
45
+ {
46
+ "query": "I need to change the billing email from old@company.com to new@company.com",
47
+ "expected_agent": "billing_agent",
48
+ "expected_arguments": {
49
+ "category": null,
50
+ "issue_type": null,
51
+ "priority": null,
52
+ "query_type": null,
53
+ "request_type": "account_update",
54
+ "urgency": "low"
55
+ },
56
+ "predicted_agent": "NONE",
57
+ "predicted_arguments": {},
58
+ "raw_output": "I apologize, but I cannot assist with changing the billing email. My current tools are designed for routing technical issues and billing queries to specialized agents, and I cannot access or update em",
59
+ "correct": false
60
+ },
61
+ {
62
+ "query": "Can you provide a tax exemption form for our non-profit organization?",
63
+ "expected_agent": "billing_agent",
64
+ "expected_arguments": {
65
+ "category": null,
66
+ "issue_type": null,
67
+ "priority": null,
68
+ "query_type": null,
69
+ "request_type": "tax",
70
+ "urgency": "low"
71
+ },
72
+ "predicted_agent": "NONE",
73
+ "predicted_arguments": {},
74
+ "raw_output": "I am sorry, but I cannot assist with drafting or retrieving such a legal document. My current capabilities are focused on managing customer support and billing requests using specific agent tools. I c",
75
+ "correct": false
76
+ },
77
+ {
78
+ "query": "My app keeps crashing when I try to upload photos larger than 5MB",
79
+ "expected_agent": "technical_support_agent",
80
+ "expected_arguments": {
81
+ "category": null,
82
+ "issue_type": "crash",
83
+ "priority": "high",
84
+ "query_type": null,
85
+ "request_type": null,
86
+ "urgency": null
87
+ },
88
+ "predicted_agent": "NONE",
89
+ "predicted_arguments": {},
90
+ "raw_output": "I apologize, but I cannot assist with troubleshooting software issues like app crashes or data uploads. My current tools are focused on routing technical support requests to specialized agents. I reco",
91
+ "correct": false
92
+ },
93
+ {
94
+ "query": "How many team members can I have on the Standard plan?",
95
+ "expected_agent": "product_info_agent",
96
+ "expected_arguments": {
97
+ "category": "users",
98
+ "issue_type": null,
99
+ "priority": null,
100
+ "query_type": "limits",
101
+ "request_type": null,
102
+ "urgency": null
103
+ },
104
+ "predicted_agent": "NONE",
105
+ "predicted_arguments": {},
106
+ "raw_output": "I cannot assist with estimating team member counts. My capabilities are limited to routing technical issues to specialized agents. You might need to consult your manager or HR department for such esti",
107
+ "correct": false
108
+ },
109
+ {
110
+ "query": "Is there a desktop application for Windows and Mac?",
111
+ "expected_agent": "product_info_agent",
112
+ "expected_arguments": {
113
+ "category": "mobile",
114
+ "issue_type": null,
115
+ "priority": null,
116
+ "query_type": "platform",
117
+ "request_type": null,
118
+ "urgency": null
119
+ },
120
+ "predicted_agent": "NONE",
121
+ "predicted_arguments": {},
122
+ "raw_output": "I apologize, but I cannot assist with recommending or recommending specific software applications for Windows and Mac. My current capabilities are focused on managing customer support and billing requ",
123
+ "correct": false
124
+ },
125
+ {
126
+ "query": "Does the Enterprise plan include dedicated customer support?",
127
+ "expected_agent": "product_info_agent",
128
+ "expected_arguments": {
129
+ "category": "plans",
130
+ "issue_type": null,
131
+ "priority": null,
132
+ "query_type": "comparison",
133
+ "request_type": null,
134
+ "urgency": null
135
+ },
136
+ "predicted_agent": "product_info_agent",
137
+ "predicted_arguments": {
138
+ "category": "plans",
139
+ "query_type": "features"
140
+ },
141
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>plans<escape>,query_type:<escape>features<escape>}<end_function_call><start_function_response>",
142
+ "correct": true
143
+ },
144
+ {
145
+ "query": "What's the difference between your cloud and on-premise versions?",
146
+ "expected_agent": "product_info_agent",
147
+ "expected_arguments": {
148
+ "category": "deployment",
149
+ "issue_type": null,
150
+ "priority": null,
151
+ "query_type": "comparison",
152
+ "request_type": null,
153
+ "urgency": null
154
+ },
155
+ "predicted_agent": "NONE",
156
+ "predicted_arguments": {},
157
+ "raw_output": "I am sorry, but I cannot assist with this request. My current capabilities are focused on routing technical issues to specialized agents. I cannot provide information about different cloud and on-prem",
158
+ "correct": false
159
+ },
160
+ {
161
+ "query": "Are you GDPR compliant for European customers?",
162
+ "expected_agent": "product_info_agent",
163
+ "expected_arguments": {
164
+ "category": "security",
165
+ "issue_type": null,
166
+ "priority": null,
167
+ "query_type": "compliance",
168
+ "request_type": null,
169
+ "urgency": null
170
+ },
171
+ "predicted_agent": "NONE",
172
+ "predicted_arguments": {},
173
+ "raw_output": "I am sorry, but I cannot assist with this request. My current capabilities are focused on assisting with customer support through various operational channels such as routing technical issues and bill",
174
+ "correct": false
175
+ },
176
+ {
177
+ "query": "What's the maximum number of API requests per hour?",
178
+ "expected_agent": "product_info_agent",
179
+ "expected_arguments": {
180
+ "category": "api",
181
+ "issue_type": null,
182
+ "priority": null,
183
+ "query_type": "limits",
184
+ "request_type": null,
185
+ "urgency": null
186
+ },
187
+ "predicted_agent": "NONE",
188
+ "predicted_arguments": {},
189
+ "raw_output": "I apologize, but I cannot provide specific numerical maximum API request rates. My current capabilities are limited to assisting with technical support and billing inquiries using the specified tools.",
190
+ "correct": false
191
+ },
192
+ {
193
+ "query": "What features were added in the latest version 3.5 release?",
194
+ "expected_agent": "product_info_agent",
195
+ "expected_arguments": {
196
+ "category": "releases",
197
+ "issue_type": null,
198
+ "priority": null,
199
+ "query_type": "updates",
200
+ "request_type": null,
201
+ "urgency": null
202
+ },
203
+ "predicted_agent": "NONE",
204
+ "predicted_arguments": {},
205
+ "raw_output": "I apologize, but I cannot assist with finding or retrieving specific software or release information like features added in a specific version. My current capabilities are focused on managing customer",
206
+ "correct": false
207
+ },
208
+ {
209
+ "query": "I want to upgrade from Basic to Premium, what's the price difference?",
210
+ "expected_agent": "billing_agent",
211
+ "expected_arguments": {
212
+ "category": null,
213
+ "issue_type": null,
214
+ "priority": null,
215
+ "query_type": null,
216
+ "request_type": "upgrade",
217
+ "urgency": "medium"
218
+ },
219
+ "predicted_agent": "NONE",
220
+ "predicted_arguments": {},
221
+ "raw_output": "I apologize, but I cannot assist with pricing comparisons. My current capabilities are focused on routing technical issues and billing queries to specialized agents. I cannot provide financial advice ",
222
+ "correct": false
223
+ },
224
+ {
225
+ "query": "What's your uptime SLA for production environments?",
226
+ "expected_agent": "product_info_agent",
227
+ "expected_arguments": {
228
+ "category": "security",
229
+ "issue_type": null,
230
+ "priority": null,
231
+ "query_type": "compliance",
232
+ "request_type": null,
233
+ "urgency": null
234
+ },
235
+ "predicted_agent": "NONE",
236
+ "predicted_arguments": {},
237
+ "raw_output": "I apologize, but I cannot provide specific uptime SLA information for production environments. My available tools are focused on technical support, billing, and product information management. I do no",
238
+ "correct": false
239
+ },
240
+ {
241
+ "query": "I see two charges of $99 on my credit card for this month",
242
+ "expected_agent": "billing_agent",
243
+ "expected_arguments": {
244
+ "category": null,
245
+ "issue_type": null,
246
+ "priority": null,
247
+ "query_type": null,
248
+ "request_type": "dispute",
249
+ "urgency": "high"
250
+ },
251
+ "predicted_agent": "NONE",
252
+ "predicted_arguments": {},
253
+ "raw_output": "I apologize, but I cannot assist with processing credit card charges or refunds. My current tools are designed for managing customer support inquiries related to technical issues, billing, and product",
254
+ "correct": false
255
+ },
256
+ {
257
+ "query": "Is there a student discount available for annual plans?",
258
+ "expected_agent": "billing_agent",
259
+ "expected_arguments": {
260
+ "category": null,
261
+ "issue_type": null,
262
+ "priority": null,
263
+ "query_type": null,
264
+ "request_type": "discount",
265
+ "urgency": "low"
266
+ },
267
+ "predicted_agent": "NONE",
268
+ "predicted_arguments": {},
269
+ "raw_output": "I apologize, but I cannot assist with finding student discount availability. My current tools are designed for managing customer support inquiries related to technical issues, billing, and product inf",
270
+ "correct": false
271
+ },
272
+ {
273
+ "query": "The dashboard takes forever to load, sometimes over 30 seconds",
274
+ "expected_agent": "technical_support_agent",
275
+ "expected_arguments": {
276
+ "category": null,
277
+ "issue_type": "performance",
278
+ "priority": "medium",
279
+ "query_type": null,
280
+ "request_type": null,
281
+ "urgency": null
282
+ },
283
+ "predicted_agent": "NONE",
284
+ "predicted_arguments": {},
285
+ "raw_output": "I apologize, but I cannot assist with optimizing dashboard load times. My current capabilities are limited to managing customer queries and billing agents using the specific tools I have access to. I ",
286
+ "correct": false
287
+ },
288
+ {
289
+ "query": "Need to cancel auto-renewal before next billing date",
290
+ "expected_agent": "billing_agent",
291
+ "expected_arguments": {
292
+ "category": null,
293
+ "issue_type": null,
294
+ "priority": null,
295
+ "query_type": null,
296
+ "request_type": "cancellation",
297
+ "urgency": "medium"
298
+ },
299
+ "predicted_agent": "NONE",
300
+ "predicted_arguments": {},
301
+ "raw_output": "I apologize, but I cannot assist with canceling auto-renewal. My current capabilities are limited to assisting with technical support and billing inquiries. I cannot connect with or manage billing ser",
302
+ "correct": false
303
+ },
304
+ {
305
+ "query": "My credit card expired, how do I update it?",
306
+ "expected_agent": "billing_agent",
307
+ "expected_arguments": {
308
+ "category": null,
309
+ "issue_type": null,
310
+ "priority": null,
311
+ "query_type": null,
312
+ "request_type": "payment_method",
313
+ "urgency": "high"
314
+ },
315
+ "predicted_agent": "NONE",
316
+ "predicted_arguments": {},
317
+ "raw_output": "I am sorry, but I cannot assist with retrieving or updating credit card details. My current capabilities are limited to assisting with technical support and billing inquiries. I cannot provide advice ",
318
+ "correct": false
319
+ },
320
+ {
321
+ "query": "Payment processing failed with error code PAYMENT_001",
322
+ "expected_agent": "billing_agent",
323
+ "expected_arguments": {
324
+ "category": null,
325
+ "issue_type": null,
326
+ "priority": null,
327
+ "query_type": null,
328
+ "request_type": "payment_failure",
329
+ "urgency": "high"
330
+ },
331
+ "predicted_agent": "NONE",
332
+ "predicted_arguments": {},
333
+ "raw_output": "I apologize, but I cannot assist with processing payment requests. My current capabilities are focused on routing technical issues to specialized agents using the provided tools. I cannot connect with",
334
+ "correct": false
335
+ },
336
+ {
337
+ "query": "Can I downgrade from Premium to Basic and get a prorated refund?",
338
+ "expected_agent": "billing_agent",
339
+ "expected_arguments": {
340
+ "category": null,
341
+ "issue_type": null,
342
+ "priority": null,
343
+ "query_type": null,
344
+ "request_type": "upgrade",
345
+ "urgency": "low"
346
+ },
347
+ "predicted_agent": "NONE",
348
+ "predicted_arguments": {},
349
+ "raw_output": "I apologize, but I cannot assist with this request. My current capabilities are limited to managing customer inquiries regarding technical support and billing, such as routing queries to specialized a",
350
+ "correct": false
351
+ },
352
+ {
353
+ "query": "Push notifications aren't working on my Android device",
354
+ "expected_agent": "technical_support_agent",
355
+ "expected_arguments": {
356
+ "category": null,
357
+ "issue_type": "functionality",
358
+ "priority": "medium",
359
+ "query_type": null,
360
+ "request_type": null,
361
+ "urgency": null
362
+ },
363
+ "predicted_agent": "NONE",
364
+ "predicted_arguments": {},
365
+ "raw_output": "I apologize, but I cannot assist with managing or optimizing device notifications. My current capabilities are limited to assisting with customer support and billing inquiries using the specified oper",
366
+ "correct": false
367
+ },
368
+ {
369
+ "query": "The search function returns no results even when I know data exists",
370
+ "expected_agent": "technical_support_agent",
371
+ "expected_arguments": {
372
+ "category": null,
373
+ "issue_type": "search",
374
+ "priority": "high",
375
+ "query_type": null,
376
+ "request_type": null,
377
+ "urgency": null
378
+ },
379
+ "predicted_agent": "NONE",
380
+ "predicted_arguments": {},
381
+ "raw_output": "I apologize, but I cannot assist with searching for or retrieving specific data. My current capabilities are limited to assisting with technical routing and billing inquiries. I cannot browse or extra",
382
+ "correct": false
383
+ },
384
+ {
385
+ "query": "How do I cancel my subscription before the renewal on March 15th?",
386
+ "expected_agent": "billing_agent",
387
+ "expected_arguments": {
388
+ "category": null,
389
+ "issue_type": null,
390
+ "priority": null,
391
+ "query_type": null,
392
+ "request_type": "cancellation",
393
+ "urgency": "medium"
394
+ },
395
+ "predicted_agent": "NONE",
396
+ "predicted_arguments": {},
397
+ "raw_output": "I apologize, but I cannot assist with canceling subscriptions. My current capabilities are limited to routing technical issues and billing inquiries to specialized agents. I cannot provide assistance ",
398
+ "correct": false
399
+ }
400
+ ],
401
+ "after_training": [
402
+ {
403
+ "query": "How do I connect your REST API to my Node.js backend?",
404
+ "expected_agent": "technical_support_agent",
405
+ "expected_arguments": {
406
+ "category": null,
407
+ "issue_type": "integration",
408
+ "priority": "medium",
409
+ "query_type": null,
410
+ "request_type": null,
411
+ "urgency": null
412
+ },
413
+ "predicted_agent": "product_info_agent",
414
+ "predicted_arguments": {
415
+ "category": "API_REGIONAL",
416
+ "query_type": "API_CONNECT"
417
+ },
418
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>API_REGIONAL<escape>,query_type:<escape>API_CONNECT<escape>}<end_function_call><start_function_response>",
419
+ "correct": false
420
+ },
421
+ {
422
+ "query": "I need to change the billing email from old@company.com to new@company.com",
423
+ "expected_agent": "billing_agent",
424
+ "expected_arguments": {
425
+ "category": null,
426
+ "issue_type": null,
427
+ "priority": null,
428
+ "query_type": null,
429
+ "request_type": "account_update",
430
+ "urgency": "low"
431
+ },
432
+ "predicted_agent": "billing_agent",
433
+ "predicted_arguments": {
434
+ "request_type": "change_billing_email",
435
+ "urgency": "low"
436
+ },
437
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>change_billing_email<escape>,urgency:<escape>low<escape>}<end_function_call><start_function_response>",
438
+ "correct": true
439
+ },
440
+ {
441
+ "query": "Can you provide a tax exemption form for our non-profit organization?",
442
+ "expected_agent": "billing_agent",
443
+ "expected_arguments": {
444
+ "category": null,
445
+ "issue_type": null,
446
+ "priority": null,
447
+ "query_type": null,
448
+ "request_type": "tax",
449
+ "urgency": "low"
450
+ },
451
+ "predicted_agent": "product_info_agent",
452
+ "predicted_arguments": {
453
+ "category": "tax_exempt",
454
+ "query_type": "free/nonprofit"
455
+ },
456
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>tax_exempt<escape>,query_type:<escape>free/nonprofit<escape>}<end_function_call><start_function_response>",
457
+ "correct": false
458
+ },
459
+ {
460
+ "query": "My app keeps crashing when I try to upload photos larger than 5MB",
461
+ "expected_agent": "technical_support_agent",
462
+ "expected_arguments": {
463
+ "category": null,
464
+ "issue_type": "crash",
465
+ "priority": "high",
466
+ "query_type": null,
467
+ "request_type": null,
468
+ "urgency": null
469
+ },
470
+ "predicted_agent": "technical_support_agent",
471
+ "predicted_arguments": {
472
+ "issue_type": "crash",
473
+ "priority": "medium"
474
+ },
475
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>crash<escape>,priority:<escape>medium<escape>}<end_function_call><start_function_response>",
476
+ "correct": true
477
+ },
478
+ {
479
+ "query": "How many team members can I have on the Standard plan?",
480
+ "expected_agent": "product_info_agent",
481
+ "expected_arguments": {
482
+ "category": "users",
483
+ "issue_type": null,
484
+ "priority": null,
485
+ "query_type": "limits",
486
+ "request_type": null,
487
+ "urgency": null
488
+ },
489
+ "predicted_agent": "product_info_agent",
490
+ "predicted_arguments": {
491
+ "category": "storage",
492
+ "query_type": "comparison"
493
+ },
494
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>storage<escape>,query_type:<escape>comparison<escape>}<end_function_call><start_function_response>",
495
+ "correct": true
496
+ },
497
+ {
498
+ "query": "Is there a desktop application for Windows and Mac?",
499
+ "expected_agent": "product_info_agent",
500
+ "expected_arguments": {
501
+ "category": "mobile",
502
+ "issue_type": null,
503
+ "priority": null,
504
+ "query_type": "platform",
505
+ "request_type": null,
506
+ "urgency": null
507
+ },
508
+ "predicted_agent": "product_info_agent",
509
+ "predicted_arguments": {
510
+ "category": "desktop",
511
+ "query_type": "features"
512
+ },
513
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>desktop<escape>,query_type:<escape>features<escape>}<end_function_call><start_function_response>",
514
+ "correct": true
515
+ },
516
+ {
517
+ "query": "Does the Enterprise plan include dedicated customer support?",
518
+ "expected_agent": "product_info_agent",
519
+ "expected_arguments": {
520
+ "category": "plans",
521
+ "issue_type": null,
522
+ "priority": null,
523
+ "query_type": "comparison",
524
+ "request_type": null,
525
+ "urgency": null
526
+ },
527
+ "predicted_agent": "product_info_agent",
528
+ "predicted_arguments": {
529
+ "category": "pricing",
530
+ "query_type": "features"
531
+ },
532
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>pricing<escape>,query_type:<escape>features<escape>}<end_function_call><start_function_response>",
533
+ "correct": true
534
+ },
535
+ {
536
+ "query": "What's the difference between your cloud and on-premise versions?",
537
+ "expected_agent": "product_info_agent",
538
+ "expected_arguments": {
539
+ "category": "deployment",
540
+ "issue_type": null,
541
+ "priority": null,
542
+ "query_type": "comparison",
543
+ "request_type": null,
544
+ "urgency": null
545
+ },
546
+ "predicted_agent": "product_info_agent",
547
+ "predicted_arguments": {
548
+ "category": "cloud",
549
+ "query_type": "comparison"
550
+ },
551
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>cloud<escape>,query_type:<escape>comparison<escape>}<end_function_call><start_function_response>",
552
+ "correct": true
553
+ },
554
+ {
555
+ "query": "Are you GDPR compliant for European customers?",
556
+ "expected_agent": "product_info_agent",
557
+ "expected_arguments": {
558
+ "category": "security",
559
+ "issue_type": null,
560
+ "priority": null,
561
+ "query_type": "compliance",
562
+ "request_type": null,
563
+ "urgency": null
564
+ },
565
+ "predicted_agent": "billing_agent",
566
+ "predicted_arguments": {
567
+ "request_type": "GDPR",
568
+ "urgency": "high"
569
+ },
570
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>GDPR<escape>,urgency:<escape>high<escape>}<end_function_call><start_function_response>",
571
+ "correct": false
572
+ },
573
+ {
574
+ "query": "What's the maximum number of API requests per hour?",
575
+ "expected_agent": "product_info_agent",
576
+ "expected_arguments": {
577
+ "category": "api",
578
+ "issue_type": null,
579
+ "priority": null,
580
+ "query_type": "limits",
581
+ "request_type": null,
582
+ "urgency": null
583
+ },
584
+ "predicted_agent": "technical_support_agent",
585
+ "predicted_arguments": {
586
+ "issue_type": "api_error",
587
+ "priority": "medium"
588
+ },
589
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>api_error<escape>,priority:<escape>medium<escape>}<end_function_call><start_function_response>",
590
+ "correct": false
591
+ },
592
+ {
593
+ "query": "What features were added in the latest version 3.5 release?",
594
+ "expected_agent": "product_info_agent",
595
+ "expected_arguments": {
596
+ "category": "releases",
597
+ "issue_type": null,
598
+ "priority": null,
599
+ "query_type": "updates",
600
+ "request_type": null,
601
+ "urgency": null
602
+ },
603
+ "predicted_agent": "technical_support_agent",
604
+ "predicted_arguments": {
605
+ "issue_type": "integration",
606
+ "priority": "high"
607
+ },
608
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>integration<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
609
+ "correct": false
610
+ },
611
+ {
612
+ "query": "I want to upgrade from Basic to Premium, what's the price difference?",
613
+ "expected_agent": "billing_agent",
614
+ "expected_arguments": {
615
+ "category": null,
616
+ "issue_type": null,
617
+ "priority": null,
618
+ "query_type": null,
619
+ "request_type": "upgrade",
620
+ "urgency": "medium"
621
+ },
622
+ "predicted_agent": "technical_support_agent",
623
+ "predicted_arguments": {
624
+ "issue_type": "upgrade",
625
+ "priority": "high"
626
+ },
627
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>upgrade<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
628
+ "correct": false
629
+ },
630
+ {
631
+ "query": "What's your uptime SLA for production environments?",
632
+ "expected_agent": "product_info_agent",
633
+ "expected_arguments": {
634
+ "category": "security",
635
+ "issue_type": null,
636
+ "priority": null,
637
+ "query_type": "compliance",
638
+ "request_type": null,
639
+ "urgency": null
640
+ },
641
+ "predicted_agent": "technical_support_agent",
642
+ "predicted_arguments": {
643
+ "issue_type": "performance_exception",
644
+ "priority": "high"
645
+ },
646
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>performance_exception<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
647
+ "correct": false
648
+ },
649
+ {
650
+ "query": "I see two charges of $99 on my credit card for this month",
651
+ "expected_agent": "billing_agent",
652
+ "expected_arguments": {
653
+ "category": null,
654
+ "issue_type": null,
655
+ "priority": null,
656
+ "query_type": null,
657
+ "request_type": "dispute",
658
+ "urgency": "high"
659
+ },
660
+ "predicted_agent": "billing_agent",
661
+ "predicted_arguments": {
662
+ "request_type": "billing_charge",
663
+ "urgency": "low"
664
+ },
665
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>billing_charge<escape>,urgency:<escape>low<escape>}<end_function_call><start_function_response>",
666
+ "correct": true
667
+ },
668
+ {
669
+ "query": "Is there a student discount available for annual plans?",
670
+ "expected_agent": "billing_agent",
671
+ "expected_arguments": {
672
+ "category": null,
673
+ "issue_type": null,
674
+ "priority": null,
675
+ "query_type": null,
676
+ "request_type": "discount",
677
+ "urgency": "low"
678
+ },
679
+ "predicted_agent": "product_info_agent",
680
+ "predicted_arguments": {
681
+ "category": "plans",
682
+ "query_type": "annual_details"
683
+ },
684
+ "raw_output": "<start_function_call>call:product_info_agent{category:<escape>plans<escape>,query_type:<escape>annual_details<escape>}<end_function_call><start_function_response>",
685
+ "correct": false
686
+ },
687
+ {
688
+ "query": "The dashboard takes forever to load, sometimes over 30 seconds",
689
+ "expected_agent": "technical_support_agent",
690
+ "expected_arguments": {
691
+ "category": null,
692
+ "issue_type": "performance",
693
+ "priority": "medium",
694
+ "query_type": null,
695
+ "request_type": null,
696
+ "urgency": null
697
+ },
698
+ "predicted_agent": "technical_support_agent",
699
+ "predicted_arguments": {
700
+ "issue_type": "api_error",
701
+ "priority": "high"
702
+ },
703
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>api_error<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
704
+ "correct": true
705
+ },
706
+ {
707
+ "query": "Need to cancel auto-renewal before next billing date",
708
+ "expected_agent": "billing_agent",
709
+ "expected_arguments": {
710
+ "category": null,
711
+ "issue_type": null,
712
+ "priority": null,
713
+ "query_type": null,
714
+ "request_type": "cancellation",
715
+ "urgency": "medium"
716
+ },
717
+ "predicted_agent": "billing_agent",
718
+ "predicted_arguments": {
719
+ "request_type": "cancel_renewal",
720
+ "urgency": "medium"
721
+ },
722
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>cancel_renewal<escape>,urgency:<escape>medium<escape>}<end_function_call><start_function_response>",
723
+ "correct": true
724
+ },
725
+ {
726
+ "query": "My credit card expired, how do I update it?",
727
+ "expected_agent": "billing_agent",
728
+ "expected_arguments": {
729
+ "category": null,
730
+ "issue_type": null,
731
+ "priority": null,
732
+ "query_type": null,
733
+ "request_type": "payment_method",
734
+ "urgency": "high"
735
+ },
736
+ "predicted_agent": "billing_agent",
737
+ "predicted_arguments": {
738
+ "request_type": "credit_card_expiration",
739
+ "urgency": "medium"
740
+ },
741
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>credit_card_expiration<escape>,urgency:<escape>medium<escape>}<end_function_call><start_function_response>",
742
+ "correct": true
743
+ },
744
+ {
745
+ "query": "Payment processing failed with error code PAYMENT_001",
746
+ "expected_agent": "billing_agent",
747
+ "expected_arguments": {
748
+ "category": null,
749
+ "issue_type": null,
750
+ "priority": null,
751
+ "query_type": null,
752
+ "request_type": "payment_failure",
753
+ "urgency": "high"
754
+ },
755
+ "predicted_agent": "billing_agent",
756
+ "predicted_arguments": {
757
+ "request_type": "payment",
758
+ "urgency": "low"
759
+ },
760
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>payment<escape>,urgency:<escape>low<escape>}<end_function_call><start_function_response>",
761
+ "correct": true
762
+ },
763
+ {
764
+ "query": "Can I downgrade from Premium to Basic and get a prorated refund?",
765
+ "expected_agent": "billing_agent",
766
+ "expected_arguments": {
767
+ "category": null,
768
+ "issue_type": null,
769
+ "priority": null,
770
+ "query_type": null,
771
+ "request_type": "upgrade",
772
+ "urgency": "low"
773
+ },
774
+ "predicted_agent": "technical_support_agent",
775
+ "predicted_arguments": {
776
+ "issue_type": "premium",
777
+ "priority": "high"
778
+ },
779
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>premium<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
780
+ "correct": false
781
+ },
782
+ {
783
+ "query": "Push notifications aren't working on my Android device",
784
+ "expected_agent": "technical_support_agent",
785
+ "expected_arguments": {
786
+ "category": null,
787
+ "issue_type": "functionality",
788
+ "priority": "medium",
789
+ "query_type": null,
790
+ "request_type": null,
791
+ "urgency": null
792
+ },
793
+ "predicted_agent": "technical_support_agent",
794
+ "predicted_arguments": {
795
+ "issue_type": "error",
796
+ "priority": "high"
797
+ },
798
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>error<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
799
+ "correct": true
800
+ },
801
+ {
802
+ "query": "The search function returns no results even when I know data exists",
803
+ "expected_agent": "technical_support_agent",
804
+ "expected_arguments": {
805
+ "category": null,
806
+ "issue_type": "search",
807
+ "priority": "high",
808
+ "query_type": null,
809
+ "request_type": null,
810
+ "urgency": null
811
+ },
812
+ "predicted_agent": "technical_support_agent",
813
+ "predicted_arguments": {
814
+ "issue_type": "error",
815
+ "priority": "high"
816
+ },
817
+ "raw_output": "<start_function_call>call:technical_support_agent{issue_type:<escape>error<escape>,priority:<escape>high<escape>}<end_function_call><start_function_response>",
818
+ "correct": true
819
+ },
820
+ {
821
+ "query": "How do I cancel my subscription before the renewal on March 15th?",
822
+ "expected_agent": "billing_agent",
823
+ "expected_arguments": {
824
+ "category": null,
825
+ "issue_type": null,
826
+ "priority": null,
827
+ "query_type": null,
828
+ "request_type": "cancellation",
829
+ "urgency": "medium"
830
+ },
831
+ "predicted_agent": "billing_agent",
832
+ "predicted_arguments": {
833
+ "request_type": "cancel_subscription",
834
+ "urgency": "medium"
835
+ },
836
+ "raw_output": "<start_function_call>call:billing_agent{request_type:<escape>cancel_subscription<escape>,urgency:<escape>medium<escape>}<end_function_call><start_function_response>",
837
+ "correct": true
838
+ }
839
+ ]
840
+ }
841
+ }
training_analysis_interactive.html ADDED
The diff for this file is too large to render. See raw diff