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| <link rel="modulepreload" href="/docs/autotrain/pr_749/en/_app/immutable/chunks/EditOnGithub.48fa589f.js"><!-- HEAD_svelte-u9bgzb_START --><meta name="hf:doc:metadata" content="{"title":"Help and Support","local":"help-and-support","sections":[],"depth":1}"><!-- HEAD_svelte-u9bgzb_END --> <p></p> <h1 class="relative group"><a id="help-and-support" class="header-link block pr-1.5 text-lg no-hover:hidden with-hover:absolute with-hover:p-1.5 with-hover:opacity-0 with-hover:group-hover:opacity-100 with-hover:right-full" href="#help-and-support"><span><svg class="" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" role="img" width="1em" height="1em" preserveAspectRatio="xMidYMid meet" viewBox="0 0 256 256"><path d="M167.594 88.393a8.001 8.001 0 0 1 0 11.314l-67.882 67.882a8 8 0 1 1-11.314-11.315l67.882-67.881a8.003 8.003 0 0 1 11.314 0zm-28.287 84.86l-28.284 28.284a40 40 0 0 1-56.567-56.567l28.284-28.284a8 8 0 0 0-11.315-11.315l-28.284 28.284a56 56 0 0 0 79.196 79.197l28.285-28.285a8 8 0 1 0-11.315-11.314zM212.852 43.14a56.002 56.002 0 0 0-79.196 0l-28.284 28.284a8 8 0 1 0 11.314 11.314l28.284-28.284a40 40 0 0 1 56.568 56.567l-28.285 28.285a8 8 0 0 0 11.315 11.314l28.284-28.284a56.065 56.065 0 0 0 0-79.196z" fill="currentColor"></path></svg></span></a> <span>Help and Support</span></h1> <p data-svelte-h="svelte-1cmhsho">If you need assistance with AutoTrain Advanced or have questions about your projects, | |
| you can reach out through several dedicated support channels. We’re here to help you | |
| navigate any issues you encounter, from technical queries to billing concerns. | |
| Below are the best ways to get support:</p> <ul data-svelte-h="svelte-lg8jy9"><li><p>For technical support or to report a bug, you can <a href="https://github.com/huggingface/autotrain-advanced/issues/new" rel="nofollow">create an issue</a> | |
| directly in the AutoTrain Advanced GitHub repository. GitHub repo is ideal for tracking bugs, | |
| requesting features, or getting help with troubleshooting problems. When submitting an | |
| issue, please include all the details in question to help us provide the most | |
| relevant support quickly.</p></li> <li><p><a href="https://discuss.huggingface.co/c/autotrain/16" rel="nofollow">Ask in the Hugging Face Forum</a>. This space is perfect for asking questions, | |
| sharing your experiences, or discussing AutoTrain with other users and the Hugging Face | |
| team. The forum is a great resource for getting advice, learning best practices, and | |
| connecting with other machine learning practitioners.</p></li> <li><p>For enterprise users or specific inquiries related to billing, please <a href="mailto:autotrain@hf.co">email us</a> directly. | |
| This channel ensures that your more sensitive or account-specific issues are handled | |
| appropriately and confidentially. When emailing, please provide your username and | |
| project name so we can assist you efficiently.</p></li></ul> <p data-svelte-h="svelte-71zr2l">Please note: e-mail support is only available for pro/enterprise users or those with specific queries about billing.</p> <p data-svelte-h="svelte-1jtd6cw">By utilizing these support channels, you can ensure that any hurdles you face while using | |
| AutoTrain Advanced are addressed promptly, allowing you to focus on achieving your project | |
| goals. Whether you’re a beginner or an experienced user, we are here to support your | |
| journey in AI model training.</p> <a class="!text-gray-400 !no-underline text-sm flex items-center not-prose mt-4" href="https://github.com/huggingface/autotrain-advanced/blob/main/docs/source/support.mdx" target="_blank"><span data-svelte-h="svelte-1kd6by1"><</span> <span data-svelte-h="svelte-x0xyl0">></span> <span data-svelte-h="svelte-1dajgef"><span class="underline ml-1.5">Update</span> on GitHub</span></a> <p></p> | |
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