text stringlengths 68 218 | label class label 5
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|---|---|
The user interface of DavidMovieHouse is quite intuitive but the selection of independent films could be more diverse. | 0customer-service |
The website sometimes takes a while to load the movie selection, which can be frustrating when I just want to quickly pick my favorite film and buy tickets. | 4website-usability |
The website has a wide variety of films but the selection process could use some improvements for new users. | 0customer-service |
The website was down for almost an hour during my attempt to purchase tickets online, which caused significant inconvenience. | 4website-usability |
The website's search function for selecting movies could use some improvement; it's hard to find what I'm looking for. | 2product-quality |
The website was down for several hours during my preferred time slot to buy tickets online. I had to call customer support which took 45 minutes on hold before someone finally answered and they couldn't help me either. | 0customer-service |
I received my ticket for 'Inception' but the name was misspelled as 'Incension'. Also, the movie poster arrived torn and there were no returns available for damaged items. | 0customer-service |
The movie experience at DavidMovieHouse was fantastic, but the long lines for purchasing tickets were quite frustrating. | 1ticket-price |
I spent so much time trying to figure out how to pay for my tickets but the site kept redirecting me and I couldn't find where to enter my payment method. | 4website-usability |
The service was prompt but the seats were uncomfortable during the movie at DavidMovieHouse. | 2product-quality |
The DavidMovieHouse website was user-friendly but the ticket prices were quite steep for a movie experience that didn't exceed expectations. | 1ticket-price |
The guy at the counter didn't seem too helpful when I asked about the refund policy. | 0customer-service |
The support team at DavidMovieHouse was quite helpful but I wish they could have processed my refund request faster. | 0customer-service |
The customer service was okay, but the website took forever to load during peak hours. Also, I couldn't find any documentaries in the movie selection. | 3movie-selection |
The movie tickets were hard to find online, but once I finally booked them, the payment process was straightforward. | 4website-usability |
I was disappointed with the selection of movies available on DavidMovieHouse during my visit last weekend. | 3movie-selection |
The film was quite good, but I wish the movie theater had better popcorn options. | 2product-quality |
The website crashed when I tried to buy tickets for the midnight premiere of The Batman last week. It was really frustrating as it ruined my plans. | 4website-usability |
The website has a confusing navigation for finding the right movies. | 4website-usability |
The online booking process was confusing and took forever, but the movie tickets were still good quality. | 4website-usability |
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