Update Level-4 to be all valid tests

Level-4/create_incident_task.json

@@ -26,8 +26,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "knowledge",
-            "assignment_group"
+            "parent_incident",
+            "rfc"
         ],
         "template_record": {
             "active": "true",
@@ -37,33 +37,36 @@
             "approval_history": "",
             "approval_set": "",
             "assigned_to": "",
-            "assignment_group": "Openspace",
+            "assignment_group": "",
             "business_duration": "",
             "business_impact": "",
             "business_service": "",
             "business_stc": "",
             "calendar_duration": "",
             "calendar_stc": "",
-            "caller_id": "David Miller",
-            "category": "Hardware",
+            "caller_id": "Bow Ruggeri",
+            "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
             "child_incidents": "0",
-            "close_code": "Workaround provided",
-            "close_notes": "ponerine agnathia corroborate beefily albumenization",
+            "close_code": "Resolved by problem",
+            "close_notes": "Bothrops autocamp Cotingidae drably smiler",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
             "comments": "",
             "comments_and_work_notes": "",
-            "company": "",
-            "contact_type": "Email",
+            "company": {
+                "display_value": "ACME North America",
+                "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
+            },
+            "contact_type": "Phone",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "selictar psychagogue quemado titularity debasement",
+            "description": "Serbize stilly kettledrum simpler hypodiastole",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -76,11 +79,11 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "suppository pedicellated keratoconjuncti",
-            "opened_at": "2025-01-20 14:59:16",
+            "number": "basisphenoid Brunistic Jacamaralcyon gas",
+            "opened_at": "2025-01-20 14:16:52",
             "opened_by": {
-                "display_value": "Cassandra Henry",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/b94403dc53d312104d8731f0a0490e2c"
+                "display_value": "Rachael Nelson",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/709ab65053d312104d8731f0a0490e08"
             },
             "order": "",
             "origin_id": "",
@@ -99,24 +102,24 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "telegonic discogastrula disdain Moringa chucklingly",
+            "short_description": "dorsicommissure unrepealed Trogonidae diphenylmethane sheering",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Cassandra.Henry.1157",
-            "sys_created_on": "2025-01-20 15:06:21",
+            "sys_created_by": "Rachael.Nelson.6751",
+            "sys_created_on": "2025-01-20 14:19:21",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "c75407dc53d312104d8731f0a0490eee",
-            "sys_mod_count": "2",
+            "sys_id": "29aabed8539312104d8731f0a0490e65",
+            "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "Ryan.Evans.9376",
-            "sys_updated_on": "2025-01-23 01:08:15",
-            "task_effective_number": "INC0007001",
+            "sys_updated_by": "Rachael.Nelson.6751",
+            "sys_updated_on": "2025-01-20 14:19:21",
+            "task_effective_number": "INC0010044",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": "Proceed to Next Task",
@@ -157,34 +160,37 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "problem_id",
-            "close_code"
+            "parent_incident",
+            "problem_id"
         ],
         "template_record": {
-            "active": "true",
+            "active": "false",
             "activity_due": "UNKNOWN",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "",
-            "assignment_group": "",
-            "business_duration": "",
+            "assigned_to": "Luke Wilson",
+            "assignment_group": "Service Desk",
+            "business_duration": "19 Days 19 Hours 56 Minutes",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "",
-            "calendar_duration": "",
-            "calendar_stc": "",
-            "caller_id": "Bow Ruggeri",
+            "business_stc": "1,713,373",
+            "calendar_duration": "81 Days 19 Hours 23 Minutes",
+            "calendar_stc": "7,068,206",
+            "caller_id": "Natasha Ingram",
             "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "0",
-            "close_code": "Resolved by problem",
-            "close_notes": "contravallation Allentiac acampsia hearth vain",
-            "closed_at": "",
-            "closed_by": "",
-            "cmdb_ci": "",
+            "child_incidents": "",
+            "close_code": "Workaround provided",
+            "close_notes": "pianist Picrodendron unredacted caseose menseful",
+            "closed_at": "2024-09-08 17:33:33",
+            "closed_by": {
+                "display_value": "David Loo",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
+            },
+            "cmdb_ci": "CALLXPR1",
             "comments": "",
             "comments_and_work_notes": "",
             "company": {
@@ -197,7 +203,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "spectrologically flyable fulgidity unarmedness nitriding",
+            "description": "uncorrectable semeiotical isothiocyanic chemurgical filoplumaceous",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -205,16 +211,19 @@
             "group_list": "",
             "hold_reason": "",
             "impact": "3 - Low",
-            "incident_state": "New",
+            "incident_state": "Closed",
             "knowledge": "false",
-            "location": "",
-            "made_sla": "true",
+            "location": {
+                "display_value": "1050 Sunnyview Road Northeast, Salem,OR",
+                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/108486c7c611227500b093211aa88dcc"
+            },
+            "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "assist unafeared Zachariah victualless t",
-            "opened_at": "2025-01-20 14:16:52",
+            "number": "delineation philomathematical teaze none",
+            "opened_at": "2024-09-05 17:32:47",
             "opened_by": {
-                "display_value": "Rachael Nelson",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/709ab65053d312104d8731f0a0490e08"
+                "display_value": "David Loo",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
             },
             "order": "",
             "origin_id": "",
@@ -223,38 +232,38 @@
             "parent_incident": "",
             "priority": "5 - Planning",
             "problem_id": "",
-            "reassignment_count": "0",
-            "reopen_count": "0",
+            "reassignment_count": "2",
+            "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
-            "resolved_at": "",
-            "resolved_by": "",
+            "resolved_at": "2024-11-26 11:56:13",
+            "resolved_by": "System Administrator",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "felting Latinian outcut superuniversal slee",
+            "short_description": "shanker necromancer Rolandic barbarical punchy",
             "sla_due": "UNKNOWN",
-            "state": "New",
+            "state": "Closed",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Rachael.Nelson.6751",
-            "sys_created_on": "2025-01-20 14:19:21",
+            "sys_created_by": "david.loo",
+            "sys_created_on": "2024-09-08 17:33:14",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "29aabed8539312104d8731f0a0490e65",
-            "sys_mod_count": "0",
+            "sys_id": "47138238a9fe1981016e3762d1fd26d4",
+            "sys_mod_count": "8",
             "sys_tags": "",
-            "sys_updated_by": "Rachael.Nelson.6751",
-            "sys_updated_on": "2025-01-20 14:19:21",
-            "task_effective_number": "INC0010044",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2024-11-26 12:16:15",
+            "task_effective_number": "INC0000035",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": "Proceed to Next Task",
-            "upon_reject": "Cancel all future Tasks",
+            "upon_approval": null,
+            "upon_reject": null,
             "urgency": "3 - Low",
             "user_input": "",
             "watch_list": "",
@@ -291,8 +300,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "knowledge",
-            "business_service"
+            "category",
+            "caused_by"
         ],
         "template_record": {
             "active": "true",
@@ -315,7 +324,7 @@
             "caused_by": "",
             "child_incidents": "0",
             "close_code": "Resolved by problem",
-            "close_notes": "premorality overdignifiedly nephelometric stonker karyomiton",
+            "close_notes": "decate Kangli rectitic uncontentiousness paeanism",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
@@ -331,7 +340,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "allophylian thrill sanctifiedly manumitter prefamiliarly",
+            "description": "deglycerin metapophyseal aeolomelodicon supranatural courtcraft",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -344,7 +353,7 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "mesiodistal unshakeably Fierabras aleato",
+            "number": "tentaculum epicleidium nonequation jiggy",
             "opened_at": "2025-01-20 17:53:44",
             "opened_by": {
                 "display_value": "Erica Ford",
@@ -367,7 +376,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "physicomathematics het pterodactylid yokefellow dispergator",
+            "short_description": "hornwood unwebbed lockmaker endosiphon gashy",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
@@ -426,7 +435,7 @@
             "short_description",
             "caller_id",
             "assigned_to",
-            "impact"
+            "resolved_by"
         ],
         "template_record": {
             "active": "true",
@@ -449,7 +458,7 @@
             "caused_by": "",
             "child_incidents": "0",
             "close_code": "No resolution provided",
-            "close_notes": "suppressionist fineleaf handkerchief Sialidae superexquisite",
+            "close_notes": "benchlet logomach urinarium provocatively subadministration",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
@@ -465,7 +474,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "guaza enplane antiaircraft bowingly evenly",
+            "description": "Praenestine nori coindwelling Porrima quinquennialist",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -478,7 +487,7 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "adamantoid lanternflower Dogberry urent ",
+            "number": "nakedize unstateable wairsh Thelemite ki",
             "opened_at": "2025-01-20 17:53:44",
             "opened_by": {
                 "display_value": "Erica Ford",
@@ -501,7 +510,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "leptomedusan exceeder polyoecism erethismic arhatship",
+            "short_description": "producted uninstructiveness pachyodont saphead postarticular",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
@@ -559,8 +568,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "close_code",
-            "knowledge"
+            "rfc",
+            "category"
         ],
         "template_record": {
             "active": "false",
@@ -583,7 +592,7 @@
             "caused_by": "",
             "child_incidents": "",
             "close_code": "Resolved by change",
-            "close_notes": "Beryx cyatholith ultraconcomitant bogman judgmatical",
+            "close_notes": "preorally softheartedly room Symphoricarpos asparagine",
             "closed_at": "2024-08-24 16:58:58",
             "closed_by": {
                 "display_value": "Don Goodliffe",
@@ -602,7 +611,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "amphidetic antiformin trespasser Bradley insurgentism",
+            "description": "floriferousness dissimilate supraclavicle pepsinogenous bronchiolitis",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -615,7 +624,7 @@
             "location": "",
             "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "menosepsis hormonogenesis Griqualander p",
+            "number": "intralocular drumstick Ephraim caporal H",
             "opened_at": "2024-08-19 16:58:00",
             "opened_by": {
                 "display_value": "Rick Berzle",
@@ -638,7 +647,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "sweatband crankcase artefact plutonic Roystonea",
+            "short_description": "cabalistical xanthine epicalyx venousness Lituola",
             "sla_due": "UNKNOWN",
             "state": "Closed",
             "subcategory": null,
@@ -696,8 +705,139 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "urgency",
-            "parent_incident"
+            "resolved_by",
+            "cmdb_ci"
+        ],
+        "template_record": {
+            "active": "true",
+            "activity_due": "UNKNOWN",
+            "additional_assignee_list": "",
+            "approval": "Not Yet Requested",
+            "approval_history": "",
+            "approval_set": "",
+            "assigned_to": "",
+            "assignment_group": "",
+            "business_duration": "",
+            "business_impact": "",
+            "business_service": "",
+            "business_stc": "",
+            "calendar_duration": "",
+            "calendar_stc": "",
+            "caller_id": "Bertie Luby",
+            "category": "Inquiry / Help",
+            "cause": "",
+            "caused_by": "",
+            "child_incidents": "0",
+            "close_code": "Solution provided",
+            "close_notes": "excoriation bemoult hematocolpus astraphobia oniony",
+            "closed_at": "",
+            "closed_by": "",
+            "cmdb_ci": "",
+            "comments": "",
+            "comments_and_work_notes": "",
+            "company": "",
+            "contact_type": "Self-service",
+            "contract": "",
+            "correlation_display": "",
+            "correlation_id": "",
+            "delivery_plan": "",
+            "delivery_task": "",
+            "description": "betowered Cronian catallactics thwartman hayrake",
+            "due_date": "",
+            "escalation": "Normal",
+            "expected_start": "",
+            "follow_up": "",
+            "group_list": "",
+            "hold_reason": "",
+            "impact": "3 - Low",
+            "incident_state": "New",
+            "knowledge": "false",
+            "location": "",
+            "made_sla": "true",
+            "notify": "Do Not Notify",
+            "number": "multicuspid palmitic immaturity bedbug R",
+            "opened_at": "2016-08-10 09:14:59",
+            "opened_by": {
+                "display_value": "System Administrator",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
+            },
+            "order": "",
+            "origin_id": "",
+            "origin_table": "",
+            "parent": "",
+            "parent_incident": "",
+            "priority": "5 - Planning",
+            "problem_id": "",
+            "reassignment_count": "0",
+            "reopen_count": "0",
+            "reopened_by": "",
+            "reopened_time": "",
+            "resolved_at": "",
+            "resolved_by": "",
+            "rfc": "",
+            "route_reason": "",
+            "service_offering": "",
+            "severity": "3 - Low",
+            "short_description": "chuck soarer augitophyre phoenicite peregrination",
+            "sla_due": "UNKNOWN",
+            "state": "New",
+            "subcategory": null,
+            "sys_class_name": "Incident",
+            "sys_created_by": "admin",
+            "sys_created_on": "2016-08-10 09:14:59",
+            "sys_domain": {
+                "display_value": "global",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
+            },
+            "sys_domain_path": "/",
+            "sys_id": "78271e1347c12200e0ef563dbb9a7109",
+            "sys_mod_count": "0",
+            "sys_tags": "",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2016-08-10 09:14:59",
+            "task_effective_number": "INC0000057",
+            "time_worked": "",
+            "universal_request": "",
+            "upon_approval": "Proceed to Next Task",
+            "upon_reject": "Cancel all future Tasks",
+            "urgency": "3 - Low",
+            "user_input": "",
+            "watch_list": "",
+            "work_end": "",
+            "work_notes": "",
+            "work_notes_list": "",
+            "work_start": ""
+        }
+    },
+    {
+        "fields": {
+            "assigned_to": "Assigned to",
+            "assignment_group": "Assignment group",
+            "business_service": "Service",
+            "caller_id": "Caller",
+            "category": "Category",
+            "caused_by": "Caused by Change",
+            "close_code": "Resolution code",
+            "close_notes": "Resolution notes",
+            "cmdb_ci": "Configuration item",
+            "contact_type": "Channel",
+            "description": "Description",
+            "impact": "Impact",
+            "knowledge": "Knowledge",
+            "number": "Number",
+            "parent_incident": "Parent Incident",
+            "problem_id": "Problem",
+            "resolved_by": "Resolved by",
+            "rfc": "Change Request",
+            "service_offering": "Service offering",
+            "short_description": "Short description",
+            "urgency": "Urgency"
+        },
+        "task_fields": [
+            "short_description",
+            "caller_id",
+            "business_service",
+            "cmdb_ci"
         ],
         "template_record": {
             "active": "true",
@@ -720,7 +860,7 @@
             "caused_by": "",
             "child_incidents": "0",
             "close_code": "Resolved by caller",
-            "close_notes": "Hirundinidae keraunion unearthly ferromagnetism pancreatitic",
+            "close_notes": "invincibly geniohyoglossus lithoglyphic mediant paleolimnology",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
@@ -736,7 +876,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "oversteadfastness ribbony balancing tubulosaccular preoptic",
+            "description": "reactology indirect paganish unfertilized gnatworm",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -749,7 +889,7 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "pentaptych gadger pyrrhichius berberry p",
+            "number": "septendecimal tachyglossal campimetry no",
             "opened_at": "2025-01-20 14:16:54",
             "opened_by": {
                 "display_value": "Rachael Nelson",
@@ -772,7 +912,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "unreverential postnotum Corema larrikinalian cad",
+            "short_description": "conferval postmediastinum voider hylarchical lactiform",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
@@ -830,8 +970,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "description",
-            "caused_by"
+            "service_offering",
+            "description"
         ],
         "template_record": {
             "active": "false",
@@ -854,7 +994,7 @@
             "caused_by": "",
             "child_incidents": "",
             "close_code": "Solution provided",
-            "close_notes": "semistagnation edgerman saltatorial upstamp boon",
+            "close_notes": "unbonnet teratical ministrative unlikeable jocu",
             "closed_at": "2024-09-08 17:33:33",
             "closed_by": {
                 "display_value": "David Loo",
@@ -873,7 +1013,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "teatling angelicic carioling basidiospore Hon",
+            "description": "Obbenite numerably pyromorphite embraceably tankette",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -889,7 +1029,7 @@
             },
             "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "reinclination furibund ladyling incumben",
+            "number": "pert yelling intensity connumeration sep",
             "opened_at": "2024-09-05 17:32:47",
             "opened_by": {
                 "display_value": "David Loo",
@@ -912,7 +1052,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "unexcelling intraperitoneal tangleberry differentiate tricornered",
+            "short_description": "purveyoress zymological spondee geosid scaphopodous",
             "sla_due": "UNKNOWN",
             "state": "Closed",
             "subcategory": null,
@@ -970,8 +1110,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "rfc",
-            "problem_id"
+            "close_notes",
+            "parent_incident"
         ],
         "template_record": {
             "active": "true",
@@ -994,7 +1134,7 @@
             "caused_by": "",
             "child_incidents": "0",
             "close_code": "User error",
-            "close_notes": "archking Baubo interbring unevolved dah",
+            "close_notes": "inerrant disk caninus Theridiidae ecstasis",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
@@ -1010,7 +1150,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "ungratifiable quarterland nonindustrial boomingly kinemometer",
+            "description": "piazzaless voyage lockerman canorousness incremental",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -1023,7 +1163,7 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "oligonephric molybdic cryptonema pyromet",
+            "number": "disinflame rubbing Appomatox atacamite m",
             "opened_at": "2025-01-20 17:04:46",
             "opened_by": {
                 "display_value": "Brian Green",
@@ -1046,7 +1186,7 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "preversion kaiser sialogenous trickproof unexplainedness",
+            "short_description": "simultaneous phototropic pat octospore cerulignone",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
@@ -1104,74 +1244,77 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "impact",
-            "problem_id"
+            "urgency",
+            "service_offering"
         ],
         "template_record": {
             "active": "true",
-            "activity_due": "UNKNOWN",
+            "activity_due": "2024-11-26 13:37:49",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "",
+            "assigned_to": "ITIL User",
             "assignment_group": "",
-            "business_duration": "",
+            "business_duration": "2 Hours 32 Minutes",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "",
-            "calendar_duration": "",
-            "calendar_stc": "",
-            "caller_id": "Christen Mitchell",
-            "category": "Software",
+            "business_stc": "9,173",
+            "calendar_duration": "1 Day 1 Minute",
+            "calendar_stc": "86,495",
+            "caller_id": "Taylor Vreeland",
+            "category": "Network",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "0",
-            "close_code": "Known error",
-            "close_notes": "isocryme agalactia infieldsman genitourinary truly",
-            "closed_at": "",
+            "child_incidents": "",
+            "close_code": "Duplicate",
+            "close_notes": "pregladness hydrosarcocele orthoxazine lauraceous Sigma",
+            "closed_at": "2024-08-14 16:44:21",
             "closed_by": "",
             "cmdb_ci": "",
-            "comments": "",
-            "comments_and_work_notes": "",
+            "comments": "2024-08-28 16:44:32 - System Administrator (Additional comments)\nI need to be able to update the spreadsheet. I am unable to do\n\t\t\tso since the SP2 upgrade.\n\t\t\n\n",
+            "comments_and_work_notes": "2024-08-28 16:44:32 - System Administrator (Additional comments)\nI need to be able to update the spreadsheet. I am unable to do\n\t\t\tso since the SP2 upgrade.\n\t\t\n\n",
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                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Chat",
+            "contact_type": "Phone",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "lienocele kukui whiskerer skeppund aerostatics",
+            "description": "radicose Theopaschitism ergon pulsation overflourish",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "3 - Low",
-            "incident_state": "New",
+            "impact": "1 - High",
+            "incident_state": "In Progress",
             "knowledge": "false",
-            "location": "",
-            "made_sla": "true",
+            "location": {
+                "display_value": "400 Pryor Street Southwest, Atlanta,GA",
+                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/1081761cc611227501d063fd3475a2de"
+            },
+            "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "schizostele television pacative Othin ny",
-            "opened_at": "2025-01-20 12:42:01",
+            "number": "pintle unsummed undecreasing panorama ra",
+            "opened_at": "2024-08-13 16:42:46",
             "opened_by": {
-                "display_value": "Courtney Ward",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/00e46210535312104d8731f0a0490eaf"
+                "display_value": "System Administrator",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "5 - Planning",
+            "priority": "1 - Critical",
             "problem_id": "",
-            "reassignment_count": "0",
-            "reopen_count": "0",
+            "reassignment_count": "1",
+            "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
             "resolved_at": "",
@@ -1180,29 +1323,29 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "unhurting muggily ayenbite flagrancy Lahontan",
-            "sla_due": "UNKNOWN",
-            "state": "New",
+            "short_description": "raugrave girdlestead townspeople victuallership lampoon",
+            "sla_due": "2024-08-14 00:42:46",
+            "state": "In Progress",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Courtney.Ward.4642",
-            "sys_created_on": "2025-01-20 12:47:10",
+            "sys_created_by": "admin",
+            "sys_created_on": "2024-08-28 16:42:56",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "20f42e90535312104d8731f0a0490e10",
-            "sys_mod_count": "0",
+            "sys_id": "46e57642a9fe1981000b96a5dca501ff",
+            "sys_mod_count": "8",
             "sys_tags": "",
-            "sys_updated_by": "Courtney.Ward.4642",
-            "sys_updated_on": "2025-01-20 12:47:10",
-            "task_effective_number": "INC0000054",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2024-11-26 11:37:49",
+            "task_effective_number": "INC0000018",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": "Proceed to Next Task",
-            "upon_reject": "Cancel all future Tasks",
-            "urgency": "3 - Low",
+            "upon_approval": null,
+            "upon_reject": null,
+            "urgency": "1 - High",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
@@ -1238,8 +1381,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "resolved_by",
-            "service_offering"
+            "parent_incident",
+            "cmdb_ci"
         ],
         "template_record": {
             "active": "true",
@@ -1248,40 +1391,37 @@
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "ITIL User",
+            "assigned_to": "",
             "assignment_group": "",
-            "business_duration": "14 Days 1 Minute",
+            "business_duration": "",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "1,209,684",
-            "calendar_duration": "18 Days 1 Minute",
-            "calendar_stc": "1,555,284",
-            "caller_id": "Don Goodliffe",
-            "category": "Hardware",
+            "business_stc": "",
+            "calendar_duration": "",
+            "calendar_stc": "",
+            "caller_id": "Fred Luddy",
+            "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "",
-            "close_code": "User error",
-            "close_notes": "consistently heronry ribbonfish shabrack lightheartedness",
-            "closed_at": "2024-08-23 16:55:10",
-            "closed_by": {
-                "display_value": "David Loo",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
-            },
-            "cmdb_ci": "IBM-T42-DLG",
+            "child_incidents": "0",
+            "close_code": "Resolved by caller",
+            "close_notes": "unheaved intracutaneous Kedushshah unquarreling inexplicitly",
+            "closed_at": "",
+            "closed_by": "",
+            "cmdb_ci": "",
             "comments": "",
             "comments_and_work_notes": "",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Phone",
+            "contact_type": "Self-service",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "stitchery cecity Populist brachistochrone stilpnomelane",
+            "description": "suprarenine poachiness cuffyism ideolatry dermoossification",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -1289,29 +1429,26 @@
             "group_list": "",
             "hold_reason": "",
             "impact": "1 - High",
-            "incident_state": "In Progress",
+            "incident_state": "New",
             "knowledge": "false",
-            "location": {
-                "display_value": "324 South State Street, Salt Lake City,UT",
-                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/105cf7f3c611227501e75e08b14a38ba"
-            },
-            "made_sla": "false",
+            "location": "",
+            "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "transplanter lumbovertebral hurroosh woo",
-            "opened_at": "2024-08-05 16:53:46",
+            "number": "gnathic medic pyritical fakir familiariz",
+            "opened_at": "2025-01-20 13:57:45",
             "opened_by": {
-                "display_value": "David Loo",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
+                "display_value": "Matthew Lewis",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/f9267a58539312104d8731f0a0490eca"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "1 - Critical",
-            "problem_id": "",
-            "reassignment_count": "",
-            "reopen_count": "",
+            "priority": "3 - Moderate",
+            "problem_id": "PRB0000007",
+            "reassignment_count": "0",
+            "reopen_count": "0",
             "reopened_by": "",
             "reopened_time": "",
             "resolved_at": "",
@@ -1320,29 +1457,29 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "Pentelican juristical atelostomia voivodeship physicism",
+            "short_description": "disuniform cycloplegia Eglamore encomendero pancarditis",
             "sla_due": "UNKNOWN",
-            "state": "In Progress",
+            "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "david.loo",
-            "sys_created_on": "2024-08-28 16:55:07",
+            "sys_created_by": "Matthew.Lewis.6635",
+            "sys_created_on": "2025-01-20 14:11:25",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "46f09e75a9fe198100f4ffd8d366d17b",
-            "sys_mod_count": "6",
+            "sys_id": "25467218539312104d8731f0a0490e02",
+            "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "admin",
-            "sys_updated_on": "2024-11-26 11:44:35",
-            "task_effective_number": "INC0000025",
+            "sys_updated_by": "Matthew.Lewis.6635",
+            "sys_updated_on": "2025-01-20 14:11:25",
+            "task_effective_number": "INC0010037",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": null,
-            "upon_reject": null,
-            "urgency": "1 - High",
+            "upon_approval": "Proceed to Next Task",
+            "upon_reject": "Cancel all future Tasks",
+            "urgency": "3 - Low",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
@@ -1378,8 +1515,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "cmdb_ci",
-            "rfc"
+            "resolved_by",
+            "parent_incident"
         ],
         "template_record": {
             "active": "true",
@@ -1396,13 +1533,13 @@
             "business_stc": "",
             "calendar_duration": "",
             "calendar_stc": "",
-            "caller_id": "Bertie Luby",
-            "category": "Inquiry / Help",
+            "caller_id": "Christen Mitchell",
+            "category": "Software",
             "cause": "",
             "caused_by": "",
             "child_incidents": "0",
-            "close_code": "Resolved by caller",
-            "close_notes": "waterwort kroon supplementary Washaki neothalamus",
+            "close_code": "Known error",
+            "close_notes": "technonomic vitameric prerecognition pavidity unskilledly",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
@@ -1412,13 +1549,13 @@
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Email",
+            "contact_type": "Chat",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "Felup hexosemonophosphoric Larunda nullisomic domite",
+            "description": "ennui shroud polymathy acinetarian mealmonger",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -1431,11 +1568,11 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "Uskara bepepper antitheist cameograph or",
-            "opened_at": "2025-01-20 15:27:03",
+            "number": "Scottishness spinebone extracalendar vin",
+            "opened_at": "2025-01-20 12:42:01",
             "opened_by": {
-                "display_value": "Kelli Lawrence",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/99aa0bd4531712104d8731f0a0490e21"
+                "display_value": "Courtney Ward",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/00e46210535312104d8731f0a0490eaf"
             },
             "order": "",
             "origin_id": "",
@@ -1454,24 +1591,24 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "longirostrate haem oaritic daintihood proteanwise",
+            "short_description": "floridean gemmule trio anticachectic kakawahie",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Kelli.Lawrence.2903",
-            "sys_created_on": "2025-01-20 15:42:42",
+            "sys_created_by": "Courtney.Ward.4642",
+            "sys_created_on": "2025-01-20 12:47:10",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "31ba8b18531712104d8731f0a0490ebc",
+            "sys_id": "20f42e90535312104d8731f0a0490e10",
             "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "Kelli.Lawrence.2903",
-            "sys_updated_on": "2025-01-20 15:42:42",
-            "task_effective_number": "INC0000057",
+            "sys_updated_by": "Courtney.Ward.4642",
+            "sys_updated_on": "2025-01-20 12:47:10",
+            "task_effective_number": "INC0000054",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": "Proceed to Next Task",
@@ -1512,8 +1649,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "cmdb_ci",
-            "description"
+            "urgency",
+            "knowledge"
         ],
         "template_record": {
             "active": "true",
@@ -1522,61 +1659,70 @@
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "",
+            "assigned_to": "ITIL User",
             "assignment_group": "",
-            "business_duration": "",
+            "business_duration": "14 Days 1 Minute",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "",
-            "calendar_duration": "",
-            "calendar_stc": "",
-            "caller_id": "survey user",
-            "category": "Inquiry / Help",
+            "business_stc": "1,209,684",
+            "calendar_duration": "18 Days 1 Minute",
+            "calendar_stc": "1,555,284",
+            "caller_id": "Don Goodliffe",
+            "category": "Hardware",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "0",
+            "child_incidents": "",
             "close_code": "User error",
-            "close_notes": "reaccommodate cardophagus outfence mormyrid superwrought",
-            "closed_at": "",
-            "closed_by": "",
-            "cmdb_ci": "",
+            "close_notes": "felid commandedness magnetiferous powdering wahine",
+            "closed_at": "2024-08-23 16:55:10",
+            "closed_by": {
+                "display_value": "David Loo",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
+            },
+            "cmdb_ci": "IBM-T42-DLG",
             "comments": "",
             "comments_and_work_notes": "",
-            "company": "",
-            "contact_type": "Self-service",
+            "company": {
+                "display_value": "ACME North America",
+                "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
+            },
+            "contact_type": "Phone",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "hairdo Katukina penwiper web Calceolaria",
+            "description": "monotonousness alem swather syntactic fourpence",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "3 - Low",
-            "incident_state": "New",
+            "impact": "1 - High",
+            "incident_state": "In Progress",
             "knowledge": "false",
-            "location": "",
-            "made_sla": "true",
+            "location": {
+                "display_value": "324 South State Street, Salt Lake City,UT",
+                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/105cf7f3c611227501e75e08b14a38ba"
+            },
+            "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "Adrian elaine acetobenzoic mien robust",
-            "opened_at": "2025-01-20 12:49:27",
+            "number": "ritualist monetize lutose bosset duadic",
+            "opened_at": "2024-08-05 16:53:46",
             "opened_by": {
-                "display_value": "Rebecca Bennett",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/2d86a254535312104d8731f0a0490e24"
+                "display_value": "David Loo",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "5 - Planning",
+            "priority": "1 - Critical",
             "problem_id": "",
-            "reassignment_count": "0",
-            "reopen_count": "0",
+            "reassignment_count": "",
+            "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
             "resolved_at": "",
@@ -1585,29 +1731,29 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "gulosity colicystopyelitis melosa Oudemian isodrome",
+            "short_description": "adolescency endosalpingitis pinnacle pyrotheology semirespectability",
             "sla_due": "UNKNOWN",
-            "state": "New",
+            "state": "In Progress",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Rebecca.Bennett.9953",
-            "sys_created_on": "2025-01-20 13:28:46",
+            "sys_created_by": "david.loo",
+            "sys_created_on": "2024-08-28 16:55:07",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "19a66654535312104d8731f0a0490edc",
-            "sys_mod_count": "0",
+            "sys_id": "46f09e75a9fe198100f4ffd8d366d17b",
+            "sys_mod_count": "6",
             "sys_tags": "",
-            "sys_updated_by": "Rebecca.Bennett.9953",
-            "sys_updated_on": "2025-01-20 13:28:46",
-            "task_effective_number": "INC0008001",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2024-11-26 11:44:35",
+            "task_effective_number": "INC0000025",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": "Proceed to Next Task",
-            "upon_reject": "Cancel all future Tasks",
-            "urgency": "3 - Low",
+            "upon_approval": null,
+            "upon_reject": null,
+            "urgency": "1 - High",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
@@ -1643,39 +1789,36 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "service_offering",
-            "resolved_by"
+            "business_service",
+            "number"
         ],
         "template_record": {
-            "active": "false",
+            "active": "true",
             "activity_due": "UNKNOWN",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "Don Goodliffe",
-            "assignment_group": "Hardware",
-            "business_duration": "25 Days 21 Hours 1 Minute",
+            "assigned_to": "Beth Anglin",
+            "assignment_group": "Software",
+            "business_duration": "",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "2,235,673",
-            "calendar_duration": "107 Days 20 Hours 1 Minute",
-            "calendar_stc": "9,316,873",
-            "caller_id": "Rick Berzle",
-            "category": "Hardware",
+            "business_stc": "",
+            "calendar_duration": "",
+            "calendar_stc": "",
+            "caller_id": "Joe Employee",
+            "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
             "child_incidents": "",
-            "close_code": "Solution provided",
-            "close_notes": "navalistic chat overload Hlorrithi royetously",
-            "closed_at": "2024-08-12 16:56:53",
-            "closed_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
-            },
-            "cmdb_ci": "",
-            "comments": "",
-            "comments_and_work_notes": "",
+            "close_code": "User error",
+            "close_notes": "misinspired usurpingly reedmaking upwound piston",
+            "closed_at": "",
+            "closed_by": "",
+            "cmdb_ci": "*JEMPLOYEE-IBM",
+            "comments": "2024-11-05 13:18:39 - beth (Additional comments)\nWill deliver new token tomorrow when I'm in the San Diego\n\t\t\toffice.\n\t\t\n\n2024-11-05 13:06:35 - ITIL User (Additional comments)\nSpoke to customer, appears to need a new VPN token.\n\n2024-11-05 12:53:47 - Joe Employee (Additional comments)\nCan't connect to Email from home. Webmail appears to be down.\n\t\t\n\n",
+            "comments_and_work_notes": "2024-11-05 13:18:39 - beth (Additional comments)\nWill deliver new token tomorrow when I'm in the San Diego\n\t\t\toffice.\n\t\t\n\n2024-11-05 13:06:35 - ITIL User (Additional comments)\nSpoke to customer, appears to need a new VPN token.\n\n2024-11-05 13:06:35 - ITIL User (Work notes)\nBe sure to record VPN ID number in the CMDB.\n\n2024-11-05 12:53:47 - Joe Employee (Additional comments)\nCan't connect to Email from home. Webmail appears to be down.\n\t\t\n\n",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
@@ -1686,69 +1829,72 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "unacceptability center Layia nostrum bereavement",
+            "description": "unplunged masse orchioneuralgia bever brachialgia",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "3 - Low",
-            "incident_state": "Closed",
+            "impact": "2 - Medium",
+            "incident_state": "In Progress",
             "knowledge": "false",
-            "location": "",
+            "location": {
+                "display_value": "San Diego",
+                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/108752c8c611227501d4ab0e392ba97f"
+            },
             "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "afterking photaesthesia unpacified Woody",
-            "opened_at": "2024-08-10 16:54:59",
+            "number": "trinkums fusuma tassellus coaptation yah",
+            "opened_at": "2024-11-05 12:53:18",
             "opened_by": {
-                "display_value": "Rick Berzle",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2006"
+                "display_value": "Joe Employee",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/681ccaf9c0a8016400b98a06818d57c7"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "5 - Planning",
+            "priority": "3 - Moderate",
             "problem_id": "",
             "reassignment_count": "2",
             "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
-            "resolved_at": "2024-11-26 11:56:12",
-            "resolved_by": "System Administrator",
+            "resolved_at": "",
+            "resolved_by": "",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "Pseudosuchia Monerozoa unepitomized osculatrix dentilation",
-            "sla_due": "UNKNOWN",
-            "state": "Closed",
-            "subcategory": null,
+            "short_description": "devulcanize simoniacal delaying passing sundries",
+            "sla_due": "2024-11-26 12:53:18",
+            "state": "In Progress",
+            "subcategory": "Email",
             "sys_class_name": "Incident",
-            "sys_created_by": "don.goodliffe",
-            "sys_created_on": "2024-09-08 16:56:03",
+            "sys_created_by": "employee",
+            "sys_created_on": "2024-11-05 12:53:47",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "46f1784ba9fe19810018aa27fbb23482",
+            "sys_id": "a9a16740c61122760004fe9095b7ddca",
             "sys_mod_count": "6",
             "sys_tags": "",
             "sys_updated_by": "admin",
-            "sys_updated_on": "2024-11-26 12:15:35",
-            "task_effective_number": "INC0000026",
+            "sys_updated_on": "2024-11-26 11:51:52",
+            "task_effective_number": "INC0000047",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": null,
             "upon_reject": null,
-            "urgency": "3 - Low",
+            "urgency": "2 - Medium",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
-            "work_notes": "",
+            "work_notes": "2024-11-05 13:06:35 - ITIL User (Work notes)\nBe sure to record VPN ID number in the CMDB.\n\n",
             "work_notes_list": "",
             "work_start": ""
         }
@@ -1780,74 +1926,74 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "rfc",
-            "knowledge"
+            "assignment_group",
+            "close_notes"
         ],
         "template_record": {
             "active": "true",
-            "activity_due": "2015-11-24 09:47:36",
+            "activity_due": "UNKNOWN",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "Fred Luddy",
-            "assignment_group": "Service Desk",
+            "assigned_to": "",
+            "assignment_group": "",
             "business_duration": "",
             "business_impact": "",
             "business_service": "",
             "business_stc": "",
             "calendar_duration": "",
             "calendar_stc": "",
-            "caller_id": "Joe Employee",
+            "caller_id": "Bertie Luby",
             "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "",
-            "close_code": "Resolved by request",
-            "close_notes": "crimson dae chemigraphic cookout rebeller",
+            "child_incidents": "0",
+            "close_code": "Resolved by caller",
+            "close_notes": "mossy sleepyhead unmidwifed sanguineness unwoven",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
-            "comments": "2015-11-14 18:55:49 - System Administrator (Additional comments)\nI got this\n\n",
-            "comments_and_work_notes": "2015-11-16 09:15:18 - Rob Phillips (Work notes)\nMoved to lane 'Done' from 'To Do'\n\n2015-11-14 18:56:11 - System Administrator (Work notes)\nghfghfgh\n\n2015-11-14 18:55:49 - System Administrator (Additional comments)\nI got this\n\n2015-08-24 20:14:50 - glide.maint (Work notes)\nTask reassigned due to employee termination\n\n",
+            "comments": "",
+            "comments_and_work_notes": "",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Phone",
+            "contact_type": "Email",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "romanticism Gyrotheca ratableness unreduct deity",
+            "description": "eyeshade plop thamnophiline despondent hemotrophe",
             "due_date": "",
-            "escalation": "Overdue",
+            "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
-            "hold_reason": "Awaiting Caller",
-            "impact": "1 - High",
-            "incident_state": "On Hold",
+            "hold_reason": "",
+            "impact": "3 - Low",
+            "incident_state": "New",
             "knowledge": "false",
             "location": "",
-            "made_sla": "false",
+            "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "attachedly burfish birchwood quink laxif",
-            "opened_at": "2015-08-12 16:41:00",
+            "number": "deadbeat Aspidochirota neurectasia porom",
+            "opened_at": "2025-01-20 15:27:03",
             "opened_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
+                "display_value": "Kelli Lawrence",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/99aa0bd4531712104d8731f0a0490e21"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "1 - Critical",
+            "priority": "5 - Planning",
             "problem_id": "",
-            "reassignment_count": "2",
-            "reopen_count": "",
+            "reassignment_count": "0",
+            "reopen_count": "0",
             "reopened_by": "",
             "reopened_time": "",
             "resolved_at": "",
@@ -1856,33 +2002,33 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "stormy sealer bowlegged nontechnical misintelligible",
-            "sla_due": "2015-09-01 17:00:00",
-            "state": "On Hold",
+            "short_description": "pharmacopoeist limbie simaroubaceous improducible thaumoscopic",
+            "sla_due": "UNKNOWN",
+            "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "don.goodliffe",
-            "sys_created_on": "2015-08-25 16:41:54",
+            "sys_created_by": "Kelli.Lawrence.2903",
+            "sys_created_on": "2025-01-20 15:42:42",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "46e482d9a9fe198101d3e3f3e2a14459",
-            "sys_mod_count": "36",
+            "sys_id": "31ba8b18531712104d8731f0a0490ebc",
+            "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "admin",
-            "sys_updated_on": "2015-11-24 07:47:36",
-            "task_effective_number": "INC0000017",
+            "sys_updated_by": "Kelli.Lawrence.2903",
+            "sys_updated_on": "2025-01-20 15:42:42",
+            "task_effective_number": "INC0000057",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": null,
-            "upon_reject": null,
-            "urgency": "1 - High",
+            "upon_approval": "Proceed to Next Task",
+            "upon_reject": "Cancel all future Tasks",
+            "urgency": "3 - Low",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
-            "work_notes": "2015-11-16 09:15:18 - Rob Phillips (Work notes)\nMoved to lane 'Done' from 'To Do'\n\n2015-11-14 18:56:11 - System Administrator (Work notes)\nghfghfgh\n\n2015-08-24 20:14:50 - glide.maint (Work notes)\nTask reassigned due to employee termination\n\n",
+            "work_notes": "",
             "work_notes_list": "",
             "work_start": ""
         }
@@ -1914,8 +2060,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "impact",
-            "contact_type"
+            "assignment_group",
+            "service_offering"
         ],
         "template_record": {
             "active": "true",
@@ -1932,26 +2078,26 @@
             "business_stc": "",
             "calendar_duration": "",
             "calendar_stc": "",
-            "caller_id": "David Miller",
+            "caller_id": "survey user",
             "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
             "child_incidents": "0",
-            "close_code": "Resolved by request",
-            "close_notes": "equestrianize preventive dacryoma verglas phyllary",
+            "close_code": "User error",
+            "close_notes": "overparticular Khartoumer Iliac boneflower fleyedly",
             "closed_at": "",
             "closed_by": "",
             "cmdb_ci": "",
             "comments": "",
             "comments_and_work_notes": "",
             "company": "",
-            "contact_type": "Virtual Agent",
+            "contact_type": "Self-service",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "Caslon handbreadth microcrystallogeny heloderm semibreve",
+            "description": "mobbishly elementalistically interantennary variolite uralium",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -1964,11 +2110,11 @@
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "averagely Dionysiacal outhasten Dwyka ro",
-            "opened_at": "2025-01-20 17:53:50",
+            "number": "Slave townscape synange ceasmic tunicles",
+            "opened_at": "2025-01-20 12:49:27",
             "opened_by": {
-                "display_value": "Erica Ford",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6e3cef5453d712104d8731f0a0490ed8"
+                "display_value": "Rebecca Bennett",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/2d86a254535312104d8731f0a0490e24"
             },
             "order": "",
             "origin_id": "",
@@ -1987,24 +2133,24 @@
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "cruent indecomposable Polybranchia nondieting impetiginous",
+            "short_description": "leeringly alchemist axillant eyesalve pucker",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Erica.Ford.5320",
-            "sys_created_on": "2025-01-20 17:56:57",
+            "sys_created_by": "Rebecca.Bennett.9953",
+            "sys_created_on": "2025-01-20 13:28:46",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "f74ce39453d712104d8731f0a0490e48",
+            "sys_id": "19a66654535312104d8731f0a0490edc",
             "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "Erica.Ford.5320",
-            "sys_updated_on": "2025-01-20 17:56:57",
-            "task_effective_number": "INC0010128",
+            "sys_updated_by": "Rebecca.Bennett.9953",
+            "sys_updated_on": "2025-01-20 13:28:46",
+            "task_effective_number": "INC0008001",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": "Proceed to Next Task",
@@ -2045,252 +2191,106 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "knowledge",
-            "service_offering"
+            "resolved_by",
+            "close_code"
         ],
         "template_record": {
-            "active": "false",
+            "active": "true",
             "activity_due": "UNKNOWN",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "David Loo",
-            "assignment_group": "Software",
-            "business_duration": "23 Days 20 Hours 46 Minutes",
-            "business_impact": "",
-            "business_service": "",
-            "business_stc": "2,061,992",
-            "calendar_duration": "99 Days 19 Hours 46 Minutes",
-            "calendar_stc": "8,624,792",
-            "caller_id": "Rick Berzle",
-            "category": "Software",
-            "cause": "",
-            "caused_by": "",
-            "child_incidents": "",
-            "close_code": "Resolved by problem",
-            "close_notes": "ceiler Mendi Taungthu ironsides sleetproof",
-            "closed_at": "2024-08-10 17:26:41",
-            "closed_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
-            },
-            "cmdb_ci": "",
-            "comments": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
-            "comments_and_work_notes": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
-            "company": {
-                "display_value": "ACME North America",
-                "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
-            },
-            "contact_type": "Phone",
-            "contract": "",
-            "correlation_display": "",
-            "correlation_id": "",
-            "delivery_plan": "",
-            "delivery_task": "",
-            "description": "sandstorm diaphysial ferreting loverless dischase",
-            "due_date": "",
-            "escalation": "Normal",
-            "expected_start": "",
-            "follow_up": "",
-            "group_list": "",
-            "hold_reason": "",
-            "impact": "1 - High",
-            "incident_state": "Closed",
-            "knowledge": "false",
-            "location": "",
-            "made_sla": "false",
-            "notify": "Do Not Notify",
-            "number": "physiocratist poudrette unnature protony",
-            "opened_at": "2024-08-09 13:25:29",
-            "opened_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
-            },
-            "order": "",
-            "origin_id": "",
-            "origin_table": "",
-            "parent": "",
-            "parent_incident": "",
-            "priority": "1 - Critical",
-            "problem_id": "",
-            "reassignment_count": "1",
-            "reopen_count": "",
-            "reopened_by": "",
-            "reopened_time": "",
-            "resolved_at": "2024-11-17 08:12:01",
-            "resolved_by": "System Administrator",
-            "rfc": "",
-            "route_reason": "",
-            "service_offering": "",
-            "severity": "3 - Low",
-            "short_description": "anywheres miriness semidiaphaneity vallancy aminomalonic",
-            "sla_due": "UNKNOWN",
-            "state": "Closed",
-            "subcategory": null,
-            "sys_class_name": "Incident",
-            "sys_created_by": "don.goodliffe",
-            "sys_created_on": "2024-08-28 17:26:28",
-            "sys_domain": {
-                "display_value": "global",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
-            },
-            "sys_domain_path": "/",
-            "sys_id": "470d51a0a9fe1981006c20c825e48933",
-            "sys_mod_count": "7",
-            "sys_tags": "",
-            "sys_updated_by": "admin",
-            "sys_updated_on": "2024-11-26 11:53:47",
-            "task_effective_number": "INC0000034",
-            "time_worked": "",
-            "universal_request": "",
-            "upon_approval": null,
-            "upon_reject": null,
-            "urgency": "1 - High",
-            "user_input": "",
-            "watch_list": "",
-            "work_end": "",
-            "work_notes": "",
-            "work_notes_list": "",
-            "work_start": ""
-        }
-    },
-    {
-        "fields": {
-            "assigned_to": "Assigned to",
-            "assignment_group": "Assignment group",
-            "business_service": "Service",
-            "caller_id": "Caller",
-            "category": "Category",
-            "caused_by": "Caused by Change",
-            "close_code": "Resolution code",
-            "close_notes": "Resolution notes",
-            "cmdb_ci": "Configuration item",
-            "contact_type": "Channel",
-            "description": "Description",
-            "impact": "Impact",
-            "knowledge": "Knowledge",
-            "number": "Number",
-            "parent_incident": "Parent Incident",
-            "problem_id": "Problem",
-            "resolved_by": "Resolved by",
-            "rfc": "Change Request",
-            "service_offering": "Service offering",
-            "short_description": "Short description",
-            "urgency": "Urgency"
-        },
-        "task_fields": [
-            "short_description",
-            "caller_id",
-            "knowledge",
-            "service_offering"
-        ],
-        "template_record": {
-            "active": "false",
-            "activity_due": "2024-11-19 15:58:36",
-            "additional_assignee_list": "",
-            "approval": "Not Yet Requested",
-            "approval_history": "",
-            "approval_set": "",
-            "assigned_to": "Bud Richman",
+            "assigned_to": "",
             "assignment_group": "",
-            "business_duration": "26 Days 15 Hours 14 Minutes",
+            "business_duration": "",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "2,301,243",
-            "calendar_duration": "109 Days 23 Hours 36 Minutes",
-            "calendar_stc": "9,502,588",
-            "caller_id": "Bow Ruggeri",
+            "business_stc": "",
+            "calendar_duration": "",
+            "calendar_stc": "",
+            "caller_id": "David Miller",
             "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "",
-            "close_code": "Duplicate",
-            "close_notes": "resultantly hemagogue semivitreous brierwood peristaphylitis",
-            "closed_at": "2024-11-27 00:04:34",
-            "closed_by": {
-                "display_value": "System Administrator",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
-            },
+            "child_incidents": "0",
+            "close_code": "Resolved by request",
+            "close_notes": "resonator applicate centrally mummick pampero",
+            "closed_at": "",
+            "closed_by": "",
             "cmdb_ci": "",
-            "comments": "2024-11-17 17:06:00 - System Administrator (Additional comments)\nLooking at it now\n\n2024-08-28 16:38:40 - System Administrator (Additional comments)\nI don't seem to see my home dir. \n\n",
-            "comments_and_work_notes": "2024-11-19 09:15:15 - Rob Phillips (Work notes)\nMoved to lane 'Doing' from 'To Do'\n\n2024-11-17 17:06:00 - System Administrator (Additional comments)\nLooking at it now\n\n2024-08-28 16:38:40 - System Administrator (Additional comments)\nI don't seem to see my home dir. \n\n",
-            "company": {
-                "display_value": "ACME North America",
-                "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
-            },
-            "contact_type": "Phone",
+            "comments": "",
+            "comments_and_work_notes": "",
+            "company": "",
+            "contact_type": "Virtual Agent",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "prominimum paternalistic quickhatch outhear urobilin",
+            "description": "unformulated seasider huitain gnawn wringer",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "1 - High",
-            "incident_state": "Closed",
+            "impact": "3 - Low",
+            "incident_state": "New",
             "knowledge": "false",
-            "location": {
-                "display_value": "San Diego",
-                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/108752c8c611227501d4ab0e392ba97f"
-            },
-            "made_sla": "false",
+            "location": "",
+            "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "semaphorist pyrometallurgy unreleasable ",
-            "opened_at": "2024-08-01 16:37:35",
+            "number": "azofier outmerchant Araucano dysmeristic",
+            "opened_at": "2025-01-20 17:53:50",
             "opened_by": {
-                "display_value": "System Administrator",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
+                "display_value": "Erica Ford",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6e3cef5453d712104d8731f0a0490ed8"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "1 - Critical",
+            "priority": "5 - Planning",
             "problem_id": "",
-            "reassignment_count": "1",
-            "reopen_count": "",
+            "reassignment_count": "0",
+            "reopen_count": "0",
             "reopened_by": "",
             "reopened_time": "",
-            "resolved_at": "2024-11-19 15:14:03",
-            "resolved_by": "System Administrator",
+            "resolved_at": "",
+            "resolved_by": "",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "S Amanist gongman sinkroom classed",
+            "short_description": "phaeospore uncommitting dishumanize groin psychomorphic",
             "sla_due": "UNKNOWN",
-            "state": "Closed",
+            "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "admin",
-            "sys_created_on": "2024-08-28 16:38:40",
+            "sys_created_by": "Erica.Ford.5320",
+            "sys_created_on": "2025-01-20 17:56:57",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "46e18c0fa9fe19810066a0083f76bd56",
-            "sys_mod_count": "33",
+            "sys_id": "f74ce39453d712104d8731f0a0490e48",
+            "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "system",
-            "sys_updated_on": "2024-11-27 00:04:34",
-            "task_effective_number": "INC0000014",
+            "sys_updated_by": "Erica.Ford.5320",
+            "sys_updated_on": "2025-01-20 17:56:57",
+            "task_effective_number": "INC0010128",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": null,
-            "upon_reject": null,
-            "urgency": "1 - High",
+            "upon_approval": "Proceed to Next Task",
+            "upon_reject": "Cancel all future Tasks",
+            "urgency": "3 - Low",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
-            "work_notes": "2024-11-19 09:15:15 - Rob Phillips (Work notes)\nMoved to lane 'Doing' from 'To Do'\n\n",
+            "work_notes": "",
             "work_notes_list": "",
             "work_start": ""
         }
@@ -2322,8 +2322,8 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "category",
-            "rfc"
+            "rfc",
+            "business_service"
         ],
         "template_record": {
             "active": "true",
@@ -2333,10 +2333,10 @@
             "approval_history": "",
             "approval_set": "",
             "assigned_to": "",
-            "assignment_group": "Network",
+            "assignment_group": "",
             "business_duration": "",
             "business_impact": "",
-            "business_service": "Email",
+            "business_service": "",
             "business_stc": "",
             "calendar_duration": "",
             "calendar_stc": "",
@@ -2346,40 +2346,40 @@
             "caused_by": "",
             "child_incidents": "0",
             "close_code": "Resolved by caller",
-            "close_notes": "demimonk butylic Hibernically hemadynamic deerstand",
+            "close_notes": "incommodate bossship unasinous crinicultural remora",
             "closed_at": "",
             "closed_by": "",
-            "cmdb_ci": "",
+            "cmdb_ci": "*JEMPLOYEE-IBM",
             "comments": "",
             "comments_and_work_notes": "",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Self-service",
+            "contact_type": "Virtual Agent",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "typhopneumonia passable corduroy unconscientiousness Casey",
+            "description": "folly accubitum semolella howlingly spheric",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "3 - Low",
+            "impact": "2 - Medium",
             "incident_state": "New",
             "knowledge": "false",
             "location": "",
             "made_sla": "true",
             "notify": "Do Not Notify",
-            "number": "unaerated Burut Camelopardid sourhearted",
-            "opened_at": "2025-01-20 17:57:48",
+            "number": "Myzodendraceae fissility abolitionist se",
+            "opened_at": "2025-01-20 17:53:48",
             "opened_by": {
-                "display_value": "Daniel Mcknight",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/452d2fd453d712104d8731f0a0490e05"
+                "display_value": "Erica Ford",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/e63cef5453d712104d8731f0a0490eed"
             },
             "order": "",
             "origin_id": "",
@@ -2393,34 +2393,34 @@
             "reopened_by": "",
             "reopened_time": "",
             "resolved_at": "",
-            "resolved_by": "David Loo",
+            "resolved_by": "",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "objectionable nonimpartment abigeat multicapitate holohedric",
+            "short_description": "scriggler Lanthanotus pretendedly shieldlessness tangency",
             "sla_due": "UNKNOWN",
             "state": "New",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Daniel.Mcknight.5182",
-            "sys_created_on": "2025-01-20 18:12:04",
+            "sys_created_by": "Erica.Ford.8243",
+            "sys_created_on": "2025-01-20 18:02:08",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "423da7d453d712104d8731f0a0490e89",
+            "sys_id": "ef4ce7d053d712104d8731f0a0490ee3",
             "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "Daniel.Mcknight.5182",
-            "sys_updated_on": "2025-01-20 18:12:04",
-            "task_effective_number": "INC0010131",
+            "sys_updated_by": "Erica.Ford.8243",
+            "sys_updated_on": "2025-01-20 18:02:08",
+            "task_effective_number": "INC0000047",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": "Proceed to Next Task",
             "upon_reject": "Cancel all future Tasks",
-            "urgency": "2 - Medium",
+            "urgency": "3 - Low",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
@@ -2456,105 +2456,108 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "caused_by",
-            "parent_incident"
+            "rfc",
+            "description"
         ],
         "template_record": {
-            "active": "true",
+            "active": "false",
             "activity_due": "UNKNOWN",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "",
-            "assignment_group": "Hardware",
-            "business_duration": "",
+            "assigned_to": "David Loo",
+            "assignment_group": "Software",
+            "business_duration": "23 Days 20 Hours 46 Minutes",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "",
-            "calendar_duration": "",
-            "calendar_stc": "",
-            "caller_id": "Joe Employee",
-            "category": "Inquiry / Help",
+            "business_stc": "2,061,992",
+            "calendar_duration": "99 Days 19 Hours 46 Minutes",
+            "calendar_stc": "8,624,792",
+            "caller_id": "Rick Berzle",
+            "category": "Software",
             "cause": "",
             "caused_by": "",
-            "child_incidents": "0",
-            "close_code": "Solution provided",
-            "close_notes": "giblets disposingly Taenidia huntedly hematogenous",
-            "closed_at": "",
-            "closed_by": "",
+            "child_incidents": "",
+            "close_code": "User error",
+            "close_notes": "cacoon twittering reissuer bursicle acetylmethylcarbinol",
+            "closed_at": "2024-08-10 17:26:41",
+            "closed_by": {
+                "display_value": "Don Goodliffe",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
+            },
             "cmdb_ci": "",
-            "comments": "",
-            "comments_and_work_notes": "",
+            "comments": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
+            "comments_and_work_notes": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
             },
-            "contact_type": "Chat",
+            "contact_type": "Phone",
             "contract": "",
             "correlation_display": "",
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "Sternotherus toxicum supersubsist tolsey preimpression",
+            "description": "splenomalacia hatstand typhlostenosis mistrustful unseignorial",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
             "follow_up": "",
             "group_list": "",
             "hold_reason": "",
-            "impact": "3 - Low",
-            "incident_state": "New",
+            "impact": "1 - High",
+            "incident_state": "Closed",
             "knowledge": "false",
             "location": "",
-            "made_sla": "true",
+            "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "subtemperate sluggingly photochemigraphy",
-            "opened_at": "2025-01-20 17:04:46",
+            "number": "meriquinonoid semiextinct uncrossexamina",
+            "opened_at": "2024-08-09 13:25:29",
             "opened_by": {
-                "display_value": "Brian Green",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/c2f02b54539712104d8731f0a0490e0f"
+                "display_value": "Don Goodliffe",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
             },
             "order": "",
             "origin_id": "",
             "origin_table": "",
             "parent": "",
             "parent_incident": "",
-            "priority": "5 - Planning",
+            "priority": "1 - Critical",
             "problem_id": "",
-            "reassignment_count": "0",
-            "reopen_count": "0",
+            "reassignment_count": "1",
+            "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
-            "resolved_at": "",
+            "resolved_at": "2024-11-17 08:12:01",
             "resolved_by": "System Administrator",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "Tambuki noncom coriin Stylopidae phenicopter",
+            "short_description": "proclamation stubble rahdaree organogenesis manas",
             "sla_due": "UNKNOWN",
-            "state": "New",
+            "state": "Closed",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "Brian.Green.4445",
-            "sys_created_on": "2025-01-20 17:18:47",
+            "sys_created_by": "don.goodliffe",
+            "sys_created_on": "2024-08-28 17:26:28",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "0511eb94539712104d8731f0a0490ed0",
-            "sys_mod_count": "0",
+            "sys_id": "470d51a0a9fe1981006c20c825e48933",
+            "sys_mod_count": "7",
             "sys_tags": "",
-            "sys_updated_by": "Brian.Green.4445",
-            "sys_updated_on": "2025-01-20 17:18:47",
-            "task_effective_number": "INC0010111",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2024-11-26 11:53:47",
+            "task_effective_number": "INC0000034",
             "time_worked": "",
             "universal_request": "",
-            "upon_approval": "Proceed to Next Task",
-            "upon_reject": "Cancel all future Tasks",
-            "urgency": "3 - Low",
+            "upon_approval": null,
+            "upon_reject": null,
+            "urgency": "1 - High",
             "user_input": "",
             "watch_list": "",
             "work_end": "",
@@ -2590,39 +2593,39 @@
         "task_fields": [
             "short_description",
             "caller_id",
-            "rfc",
-            "problem_id"
+            "category",
+            "knowledge"
         ],
         "template_record": {
             "active": "false",
-            "activity_due": "UNKNOWN",
+            "activity_due": "2024-11-19 15:58:36",
             "additional_assignee_list": "",
             "approval": "Not Yet Requested",
             "approval_history": "",
             "approval_set": "",
-            "assigned_to": "David Loo",
-            "assignment_group": "Software",
-            "business_duration": "23 Days 20 Hours 46 Minutes",
+            "assigned_to": "Bud Richman",
+            "assignment_group": "",
+            "business_duration": "26 Days 15 Hours 14 Minutes",
             "business_impact": "",
             "business_service": "",
-            "business_stc": "2,061,992",
-            "calendar_duration": "99 Days 19 Hours 46 Minutes",
-            "calendar_stc": "8,624,792",
-            "caller_id": "Rick Berzle",
-            "category": "Software",
+            "business_stc": "2,301,243",
+            "calendar_duration": "109 Days 23 Hours 36 Minutes",
+            "calendar_stc": "9,502,588",
+            "caller_id": "Bow Ruggeri",
+            "category": "Inquiry / Help",
             "cause": "",
             "caused_by": "",
             "child_incidents": "",
-            "close_code": "Known error",
-            "close_notes": "bitterling steal subalternation minette Yin",
-            "closed_at": "2024-08-10 17:26:41",
+            "close_code": "Duplicate",
+            "close_notes": "Lycosa testificatory hereunto poorweed react",
+            "closed_at": "2024-11-27 00:04:34",
             "closed_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
+                "display_value": "System Administrator",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
             },
             "cmdb_ci": "",
-            "comments": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
-            "comments_and_work_notes": "2024-11-17 08:12:01 - System Administrator (Additional comments)\nComment\n\n",
+            "comments": "2024-11-17 17:06:00 - System Administrator (Additional comments)\nLooking at it now\n\n2024-08-28 16:38:40 - System Administrator (Additional comments)\nI don't seem to see my home dir. \n\n",
+            "comments_and_work_notes": "2024-11-19 09:15:15 - Rob Phillips (Work notes)\nMoved to lane 'Doing' from 'To Do'\n\n2024-11-17 17:06:00 - System Administrator (Additional comments)\nLooking at it now\n\n2024-08-28 16:38:40 - System Administrator (Additional comments)\nI don't seem to see my home dir. \n\n",
             "company": {
                 "display_value": "ACME North America",
                 "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
@@ -2633,7 +2636,7 @@
             "correlation_id": "",
             "delivery_plan": "",
             "delivery_task": "",
-            "description": "outfeast nonpropitiation vitochemical hammerless redressless",
+            "description": "Dyothelete tiphead diazenithal slighting linkage",
             "due_date": "",
             "escalation": "Normal",
             "expected_start": "",
@@ -2643,14 +2646,17 @@
             "impact": "1 - High",
             "incident_state": "Closed",
             "knowledge": "false",
-            "location": "",
+            "location": {
+                "display_value": "San Diego",
+                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/108752c8c611227501d4ab0e392ba97f"
+            },
             "made_sla": "false",
             "notify": "Do Not Notify",
-            "number": "miscookery Johannean unsufferably shovel",
-            "opened_at": "2024-08-09 13:25:29",
+            "number": "gynostemium cowlstaff unsuspectedness ad",
+            "opened_at": "2024-08-01 16:37:35",
             "opened_by": {
-                "display_value": "Don Goodliffe",
-                "link": "https://dev224577.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
+                "display_value": "System Administrator",
+                "link": "https://dev224577.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
             },
             "order": "",
             "origin_id": "",
@@ -2663,30 +2669,30 @@
             "reopen_count": "",
             "reopened_by": "",
             "reopened_time": "",
-            "resolved_at": "2024-11-17 08:12:01",
+            "resolved_at": "2024-11-19 15:14:03",
             "resolved_by": "System Administrator",
             "rfc": "",
             "route_reason": "",
             "service_offering": "",
             "severity": "3 - Low",
-            "short_description": "liparid alky psalmographer steeplechase goodishness",
+            "short_description": "disputator unsmoothed hydromancer incruentous humiliation",
             "sla_due": "UNKNOWN",
             "state": "Closed",
             "subcategory": null,
             "sys_class_name": "Incident",
-            "sys_created_by": "don.goodliffe",
-            "sys_created_on": "2024-08-28 17:26:28",
+            "sys_created_by": "admin",
+            "sys_created_on": "2024-08-28 16:38:40",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "470d51a0a9fe1981006c20c825e48933",
-            "sys_mod_count": "7",
+            "sys_id": "46e18c0fa9fe19810066a0083f76bd56",
+            "sys_mod_count": "33",
             "sys_tags": "",
-            "sys_updated_by": "admin",
-            "sys_updated_on": "2024-11-26 11:53:47",
-            "task_effective_number": "INC0000034",
+            "sys_updated_by": "system",
+            "sys_updated_on": "2024-11-27 00:04:34",
+            "task_effective_number": "INC0000014",
             "time_worked": "",
             "universal_request": "",
             "upon_approval": null,
@@ -2695,7 +2701,7 @@
             "user_input": "",
             "watch_list": "",
             "work_end": "",
-            "work_notes": "",
+            "work_notes": "2024-11-19 09:15:15 - Rob Phillips (Work notes)\nMoved to lane 'Doing' from 'To Do'\n\n",
             "work_notes_list": "",
             "work_start": ""
         }

Level-4/create_user_task.json

@@ -22,8 +22,8 @@
         "task_fields": [
             "user_name",
             "last_name",
-            "first_name",
-            "email"
+            "email",
+            "first_name"
         ],
         "template_record": {
             "active": "true",
@@ -34,32 +34,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "MM-dd-yyyy",
+            "date_format": "dd/MM/yyyy",
             "default_perspective": "",
             "department": "",
-            "email": "ethan-seth.nguyen-wallace@workarena.com",
+            "email": "ricardo-richard.rodgers-hill@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "0np7pPcsFtGz2ACyaE8zmzrXSobbqWt8DmtFKfFvz28=",
-            "first_name": "Ethan-Seth",
+            "federated_id": "TEwe2KsuDFvTYr5+KQGVFmWwTOJxId/b063WcBwTpw0=",
+            "first_name": "Ricardo-Richard",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-01-23",
-            "last_login_time": "2025-01-22 21:35:15",
-            "last_name": "Nguyen-Wallace",
+            "last_login": "2025-02-03",
+            "last_login_time": "2025-02-03 08:49:03",
+            "last_name": "Rodgers-Hill",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 758-8832",
-            "name": "Julie Anderson",
+            "mobile_phone": "(514) 758-6886",
+            "name": "Melissa Serrano",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 794-4427",
+            "phone": "(514) 914-1338",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -69,21 +69,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-01-22 21:35:11",
+            "sys_created_on": "2025-02-03 08:48:59",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "6922b2c153df12104d8731f0a0490eb5",
-            "sys_mod_count": "0",
+            "sys_id": "07d5f5f453e35e104d8731f0a0490e48",
+            "sys_mod_count": "1",
             "sys_tags": "",
-            "sys_updated_by": "admin",
-            "sys_updated_on": "2025-01-22 21:35:11",
+            "sys_updated_by": "guest",
+            "sys_updated_on": "2025-02-03 08:49:08",
             "time_format": null,
-            "time_zone": "Europe/Madrid",
-            "title": "willinghearted didymitis mycophagist Donnie palaeornithine",
-            "user_name": "932887884715889118",
+            "time_zone": "Europe/London",
+            "title": "stolae nongalvanized Bubalis interfrontal Ayrshire",
+            "user_name": "8604518778878426203",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -111,10 +111,10 @@
             "web_service_access_only": "Web service access only"
         },
         "task_fields": [
-            "user_name",
+            "email",
             "last_name",
             "first_name",
-            "email"
+            "user_name"
         ],
         "template_record": {
             "active": "true",
@@ -125,32 +125,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "dd.MM.yyyy",
+            "date_format": "yyyy-MM-dd",
             "default_perspective": "",
             "department": "",
-            "email": "hannah-rebecca.rodriguez-rosario@workarena.com",
+            "email": "timothy-kyle.rodriguez-warren@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "1qyp652OAkRYKHT6bzWRHB8zD3VV4twSG+0q/TI6Tng=",
-            "first_name": "Hannah-Rebecca",
+            "federated_id": "6GA4M/OM/sMCCmIOTTmWN2DGxTpwsIzhDxSOuZqiZes=",
+            "first_name": "Timothy-Kyle",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-01-30",
-            "last_login_time": "2025-01-30 09:35:09",
-            "last_name": "Rodriguez-Rosario",
+            "last_login": "2025-01-24",
+            "last_login_time": "2025-01-24 00:17:48",
+            "last_name": "Rodriguez-Warren",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 285-5345",
-            "name": "Michael Johnson",
+            "mobile_phone": "(514) 135-9842",
+            "name": "Christine Mitchell",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 712-1100",
+            "phone": "(514) 359-2442",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -160,21 +160,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-01-30 09:35:04",
+            "sys_created_on": "2025-01-24 00:17:44",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "570ad92f53db92104d8731f0a0490ecd",
+            "sys_id": "24f0a8a953df92104d8731f0a0490edc",
             "sys_mod_count": "1",
             "sys_tags": "",
             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-30 09:35:13",
+            "sys_updated_on": "2025-01-24 00:17:58",
             "time_format": null,
-            "time_zone": "US/Arizona",
-            "title": "exhumation Zeuzera terracewise cobloaf minim",
-            "user_name": "2565794598715016795",
+            "time_zone": "Hongkong",
+            "title": "catheter earshot unmuscled fractional sheriat",
+            "user_name": "4858844523186317085",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -202,10 +202,10 @@
             "web_service_access_only": "Web service access only"
         },
         "task_fields": [
-            "user_name",
-            "last_name",
             "first_name",
-            "email"
+            "email",
+            "user_name",
+            "last_name"
         ],
         "template_record": {
             "active": "true",
@@ -219,29 +219,29 @@
             "date_format": "MM-dd-yyyy",
             "default_perspective": "",
             "department": "",
-            "email": "michael-tammy.weeks-welch@workarena.com",
+            "email": "kathy-jay.dickerson-wright@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "o3FPvWvYgYQMhTthEOmCte0G7YPxg5lHbR7rw2fQkbs=",
-            "first_name": "Michael-Tammy",
+            "federated_id": "ug2qr9qTnZWweC+u9zbQxL9SrKn/JAbOloS0sPLoHJg=",
+            "first_name": "Kathy-Jay",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-01-31",
-            "last_login_time": "2025-01-31 13:16:49",
-            "last_name": "Weeks-Welch",
+            "last_login": "2025-02-06",
+            "last_login_time": "2025-02-06 14:12:04",
+            "last_name": "Dickerson-Wright",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 974-4318",
-            "name": "Roger Vasquez",
+            "mobile_phone": "(514) 376-5069",
+            "name": "Jesus Nichols",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 762-6712",
+            "phone": "(514) 473-3166",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -251,21 +251,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-01-31 13:16:45",
+            "sys_created_on": "2025-02-06 14:12:00",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "1066d3f753d7d6104d8731f0a0490ef0",
+            "sys_id": "409c1a35536b92104d8731f0a0490ee2",
             "sys_mod_count": "1",
             "sys_tags": "",
             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-31 13:16:54",
+            "sys_updated_on": "2025-02-06 14:12:08",
             "time_format": null,
-            "time_zone": "Europe/Madrid",
-            "title": "technetium repopulation glassworks undisinherited appearance",
-            "user_name": "2515017205555430630",
+            "time_zone": "Europe/Berlin",
+            "title": "unrove rowdyproof reprimandingly oncosis premeditation",
+            "user_name": "3060997789413122940",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -293,10 +293,10 @@
             "web_service_access_only": "Web service access only"
         },
         "task_fields": [
-            "user_name",
-            "last_name",
             "first_name",
-            "email"
+            "last_name",
+            "email",
+            "user_name"
         ],
         "template_record": {
             "active": "true",
@@ -307,32 +307,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "yyyy-MM-dd",
+            "date_format": "dd-MM-yyyy",
             "default_perspective": "",
             "department": "",
-            "email": "betty-alicia.delgado-washington@workarena.com",
+            "email": "lindsey-anthony.brown-mendez@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "04EjzMxERANlgRQY59cGeQ5ot6k5PsWmt5Y0Sjb98Bo=",
-            "first_name": "Betty-Alicia",
+            "federated_id": "+4QTHve3O6rkWzi4KVHPhQ7NUcKDkJu5monyz4HEy+w=",
+            "first_name": "Lindsey-Anthony",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
             "last_login": "2025-01-31",
-            "last_login_time": "2025-01-31 03:08:29",
-            "last_name": "Delgado-Washington",
+            "last_login_time": "2025-01-31 13:13:57",
+            "last_name": "Brown-Mendez",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 654-9557",
-            "name": "Charlotte Pollard",
+            "mobile_phone": "(514) 155-3636",
+            "name": "Catherine Davis",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 684-5591",
+            "phone": "(514) 994-9667",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -342,21 +342,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-01-31 03:08:25",
+            "sys_created_on": "2025-01-31 13:13:53",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "0d2b8d7753d756104d8731f0a0490e18",
+            "sys_id": "1ab5937753d7d6104d8731f0a0490e87",
             "sys_mod_count": "1",
             "sys_tags": "",
             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-31 03:08:33",
+            "sys_updated_on": "2025-01-31 13:14:02",
             "time_format": null,
-            "time_zone": "Europe/Copenhagen",
-            "title": "homaxonial pettitoes Haemodoraceae guesting pentstock",
-            "user_name": "4396599301446534808",
+            "time_zone": "Europe/Paris",
+            "title": "jawsmith demonophobia impliable granulation dentinal",
+            "user_name": "9032545915739013703",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -384,10 +384,10 @@
             "web_service_access_only": "Web service access only"
         },
         "task_fields": [
-            "user_name",
             "last_name",
-            "first_name",
-            "email"
+            "user_name",
+            "email",
+            "first_name"
         ],
         "template_record": {
             "active": "true",
@@ -398,32 +398,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "MM-dd-yyyy",
+            "date_format": "yyyy-MM-dd",
             "default_perspective": "",
             "department": "",
-            "email": "kayla-david.zamora-herrera@workarena.com",
+            "email": "andrew-beverly.young-brown@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "+a6oEiAu81QODtPHv+lsVqdLzxmLYbjwjyGOdjmXpjY=",
-            "first_name": "Kayla-David",
+            "federated_id": "dLPqwkjuzMVU/icixHqP0E7p0lHStiSFxs/qKTvD38Y=",
+            "first_name": "Andrew-Beverly",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-02-05",
-            "last_login_time": "2025-02-04 17:59:11",
-            "last_name": "Zamora-Herrera",
+            "last_login": "2025-01-31",
+            "last_login_time": "2025-01-31 06:45:17",
+            "last_name": "Young-Brown",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 671-8896",
-            "name": "Sarah Lewis",
+            "mobile_phone": "(514) 717-6244",
+            "name": "Tracie Garcia",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 621-6165",
+            "phone": "(514) 298-4329",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -433,21 +433,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-02-04 17:59:07",
+            "sys_created_on": "2025-01-31 06:45:12",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "1b5d38d5532f52504d8731f0a0490eac",
+            "sys_id": "38ccbd7f535796104d8731f0a0490ede",
             "sys_mod_count": "1",
             "sys_tags": "",
             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-02-04 17:59:15",
+            "sys_updated_on": "2025-01-31 06:45:21",
             "time_format": null,
-            "time_zone": "US/Central",
-            "title": "unstoried batrachian grassant circle pseudotetramerous",
-            "user_name": "1893560552207967112",
+            "time_zone": "Europe/Berlin",
+            "title": "autoexcitation cementification shockability unascertainable ",
+            "user_name": "2806691479681603214",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -477,8 +477,8 @@
         "task_fields": [
             "user_name",
             "last_name",
-            "first_name",
-            "email"
+            "email",
+            "first_name"
         ],
         "template_record": {
             "active": "true",
@@ -489,32 +489,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "yyyy-MM-dd",
+            "date_format": "dd-MM-yyyy",
             "default_perspective": "",
             "department": "",
-            "email": "laura-samantha.olson-clark@workarena.com",
+            "email": "abigail-sandra.turner-barnett@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "he7QYRbVf0gYO5GNFmznJxBLBZgdU0xtEHXJdjf4UPc=",
-            "first_name": "Laura-Samantha",
+            "federated_id": "Doiwgm9uD9RfHVQxf938zcAgt5bMPKBPOzLlffGIL4w=",
+            "first_name": "Abigail-Sandra",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-01-31",
-            "last_login_time": "2025-01-31 11:24:45",
-            "last_name": "Olson-Clark",
+            "last_login": "2025-01-24",
+            "last_login_time": "2025-01-24 02:52:25",
+            "last_name": "Turner-Barnett",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 305-4705",
-            "name": "George Porter",
+            "mobile_phone": "(514) 146-3700",
+            "name": "Alexis Medina",
             "notification": "Enable",
             "password_needs_reset": "false",
-            "phone": "(514) 183-1243",
+            "phone": "(514) 944-1984",
             "photo": "",
             "preferred_language": "English",
             "roles": "",
@@ -524,21 +524,21 @@
             "street": "",
             "sys_class_name": "User",
             "sys_created_by": "admin",
-            "sys_created_on": "2025-01-31 11:24:41",
+            "sys_created_on": "2025-01-24 02:52:21",
             "sys_domain": {
                 "display_value": "global",
                 "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
             },
             "sys_domain_path": "/",
-            "sys_id": "22bcfa7b5393d6104d8731f0a0490ef2",
-            "sys_mod_count": "1",
+            "sys_id": "5554c5ad5393d2104d8731f0a0490e32",
+            "sys_mod_count": "0",
             "sys_tags": "",
-            "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-31 11:24:50",
+            "sys_updated_by": "admin",
+            "sys_updated_on": "2025-01-24 02:52:21",
             "time_format": null,
-            "time_zone": "Europe/Stockholm",
-            "title": "hygroscopical lactophosphate reaffusion ministeriality decag",
-            "user_name": "8070579300850613090",
+            "time_zone": "US/Arizona",
+            "title": "unplannedness cylinderlike colloquist molybdomenite simility",
+            "user_name": "4481976928092265456",
             "user_password": "********",
             "vip": "false",
             "web_service_access_only": "false",
@@ -566,10 +566,10 @@
             "web_service_access_only": "Web service access only"
         },
         "task_fields": [
-            "user_name",
+            "email",
             "last_name",
             "first_name",
-            "email"
+            "user_name"
         ],
         "template_record": {
             "active": "true",
@@ -580,32 +580,32 @@
             "company": "",
             "cost_center": "",
             "country": null,
-            "date_format": "dd.MM.yyyy",
+            "date_format": "dd-MM-yyyy",
             "default_perspective": "",
             "department": "",
-            "email": "david-jennifer.atkins-rogers@workarena.com",
+            "email": "randy-michael.fowler-garcia@workarena.com",
             "employee_number": "",
             "enable_multifactor_authn": "false",
             "failed_attempts": "0",
-            "federated_id": "gmROmJjqZe8buh5sRsBFEAftsfOHQDWy97IiqjjGx58=",
-            "first_name": "David-Jennifer",
+            "federated_id": "/Bmb/3LpMEFWsRrhsjsWvSJWwtqfivePU9Zj5Ts1Br4=",
+            "first_name": "Randy-Michael",
             "gender": null,
             "home_phone": "",
             "internal_integration_user": "false",
             "introduction": null,
-            "last_login": "2025-01-31",
-            "last_login_time": "2025-01-30 21:22:50",
-            "last_name": "Atkins-Rogers",
+            "last_login": "2025-01-30",
+            "last_login_time": "2025-01-29 23:29:51",
+            "last_name": "Fowler-Garcia",
             "ldap_server": "",
             "location": "",
             "locked_out": "false",
             "manager": "",
             "middle_name": "",
-            "mobile_phone": "(514) 853-6322",
-            "name": "Amy Chavez",
+            "mobile_phone": "(514) 711-6217",
+            "name": "Zachary Charles",
             "notification": "Enable",
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@@ -615,21 +615,21 @@
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-            "sys_id": "0a0c7f6f535716104d8731f0a0490e7a",
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             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-30 21:22:55",
+            "sys_updated_on": "2025-01-29 23:29:55",
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-            "time_zone": "US/Central",
-            "title": "minkery runtee smithcraft fascinatingly plover",
-            "user_name": "8814521611153869151",
+            "time_zone": "Canada/Central",
+            "title": "cava unsaturation proprivilege subacidly capitulatory",
+            "user_name": "89220051328809316",
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@@ -657,10 +657,10 @@
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-            "user_name",
+            "email",
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-            "email"
+            "user_name"
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@@ -674,29 +674,29 @@
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-            "email": "debra-angel.nichols-hubbard@workarena.com",
+            "email": "david-douglas.johnson-williams@workarena.com",
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-            "last_login": "2025-01-31",
-            "last_login_time": "2025-01-31 09:35:45",
-            "last_name": "Nichols-Hubbard",
+            "last_login": "2025-02-05",
+            "last_login_time": "2025-02-05 10:14:14",
+            "last_name": "Johnson-Williams",
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             "locked_out": "false",
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             "middle_name": "",
-            "mobile_phone": "(514) 705-6967",
-            "name": "Andrea Carson",
+            "mobile_phone": "(514) 245-5644",
+            "name": "David Howard",
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-            "phone": "(514) 919-8988",
+            "phone": "(514) 898-4800",
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@@ -706,21 +706,21 @@
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-            "sys_id": "35c32a73539f96104d8731f0a0490e4e",
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             "sys_updated_by": "guest",
-            "sys_updated_on": "2025-01-31 09:35:49",
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-            "time_zone": "Canada/Mountain",
-            "title": "unisepalous Richmond unsuspectably vagabondizer sweatband",
-            "user_name": "5164169316220820406",
+            "time_zone": "Europe/Rome",
+            "title": "angiospermous varicolored immortalist lithogravure Celeste",
+            "user_name": "6556278853370759091",
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@@ -748,10 +748,10 @@
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-            "user_name",
+            "email",
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+            "user_name"
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@@ -765,29 +765,29 @@
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-            "email": "david-derrick.romero-johnson@workarena.com",
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-            "last_login_time": "2025-01-22 20:45:00",
-            "last_name": "Romero-Johnson",
+            "last_login": "2025-01-30",
+            "last_login_time": "2025-01-29 23:47:16",
+            "last_name": "Davis-Smith",
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             "middle_name": "",
-            "mobile_phone": "(514) 733-8110",
-            "name": "Robert Wood",
+            "mobile_phone": "(514) 108-4742",
+            "name": "Mckenzie Smith",
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-            "phone": "(514) 184-9973",
+            "phone": "(514) 917-6449",
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@@ -797,21 +797,21 @@
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-            "sys_updated_by": "admin",
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+            "sys_updated_by": "guest",
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-            "time_zone": "US/Eastern",
-            "title": "amidst myxofibrosarcoma scammony crestfallen tremolist",
-            "user_name": "3801925660666672989",
+            "time_zone": "Canada/Atlantic",
+            "title": "monaster foremelt incorporated peltate tirer",
+            "user_name": "6929238222448132080",
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@@ -839,10 +839,10 @@
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-            "user_name",
+            "email",
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-            "first_name",
-            "email"
+            "user_name",
+            "first_name"
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@@ -853,32 +853,32 @@
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             "cost_center": "",
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-            "date_format": "dd/MM/yyyy",
+            "date_format": "MM-dd-yyyy",
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-            "email": "ana-jacqueline.hernandez-martin@workarena.com",
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-            "first_name": "Ana-Jacqueline",
+            "federated_id": "G9oBg+vyU+g9pik9JVrEaM7kW4CV9XGiE+gfUmHBn7A=",
+            "first_name": "Matthew-Michael",
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-            "last_login": "2025-02-03",
-            "last_login_time": "2025-02-03 09:15:44",
-            "last_name": "Hernandez-Martin",
+            "last_login": "2025-02-01",
+            "last_login_time": "2025-01-31 17:58:59",
+            "last_name": "Hernandez-Berg",
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             "location": "",
             "locked_out": "false",
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             "middle_name": "",
-            "mobile_phone": "(514) 231-4783",
-            "name": "Jeanette Johnson",
+            "mobile_phone": "(514) 775-8346",
+            "name": "David Harris",
             "notification": "Enable",
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-            "phone": "(514) 716-6142",
+            "phone": "(514) 540-7275",
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@@ -888,21 +888,21 @@
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-            "sys_id": "39fbb57c53275e104d8731f0a0490e7a",
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-            "time_zone": "US/Eastern",
-            "title": "shahin Antarctalian sear cuboides Riesling",
-            "user_name": "7764495364248978740",
+            "time_zone": "Europe/Paris",
+            "title": "reimpark discommodiousness simpletonish anywhen resinolic",
+            "user_name": "8240587074972367538",
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@@ -932,8 +932,8 @@
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-            "first_name",
-            "email"
+            "email",
+            "first_name"
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@@ -944,32 +944,32 @@
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+            "federated_id": "Khqeixq+0vbjop/Bgk+umrIdn+4uzys0zNr+5x7HVaU=",
+            "first_name": "Andrea-Nicholas",
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-            "last_login_time": "2025-01-30 08:55:47",
-            "last_name": "Hughes-Mullins",
+            "last_login": "2025-01-31",
+            "last_login_time": "2025-01-30 19:09:14",
+            "last_name": "White-Moore",
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-            "mobile_phone": "(514) 245-9314",
-            "name": "Alyssa Johnson",
+            "mobile_phone": "(514) 761-1769",
+            "name": "Rebecca Luna",
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-            "phone": "(514) 539-7134",
+            "phone": "(514) 199-9322",
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@@ -979,21 +979,21 @@
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-            "sys_updated_by": "admin",
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+            "sys_updated_by": "guest",
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-            "title": "hydrosulphurous dephosphorization unexcelling intraperitonea",
-            "user_name": "5258902767428180378",
+            "title": "slipstep muscicolous gunsman disconsider precent",
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@@ -1021,10 +1021,10 @@
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-            "user_name",
+            "email",
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-            "first_name",
-            "email"
+            "user_name",
+            "first_name"
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@@ -1038,29 +1038,29 @@
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-            "email": "sarah-jose.fisher-mueller@workarena.com",
+            "email": "deborah-robert.chandler-hall@workarena.com",
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+            "federated_id": "I0za8oVqRa0QZsuQny3DaDCYDJ7Q1gSouLotWSiXG1U=",
+            "first_name": "Deborah-Robert",
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-            "last_login": "2025-02-01",
-            "last_login_time": "2025-01-31 18:42:13",
-            "last_name": "Fisher-Mueller",
+            "last_login": "2025-01-23",
+            "last_login_time": "2025-01-23 14:02:59",
+            "last_name": "Chandler-Hall",
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-            "mobile_phone": "(514) 413-7396",
-            "name": "Darren Miller",
+            "mobile_phone": "(514) 559-1706",
+            "name": "Brandi Allen",
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-            "phone": "(514) 260-5555",
+            "phone": "(514) 420-1379",
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@@ -1070,21 +1070,21 @@
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-            "sys_updated_by": "guest",
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+            "sys_updated_by": "admin",
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-            "time_zone": "US/Eastern",
-            "title": "grouseless outdoor infester Wycliffian preversion",
-            "user_name": "4147608601170206830",
+            "time_zone": "US/Pacific",
+            "title": "thanatometer seroreaction schemata unprincipledness theodica",
+            "user_name": "4650829936053690076",
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@@ -1112,9 +1112,9 @@
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-            "user_name",
             "last_name",
             "first_name",
+            "user_name",
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@@ -1126,32 +1126,32 @@
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+            "federated_id": "MQVOV7M77k4eQj1375S1bWLiMFXzIep76UKWlaPbI+M=",
+            "first_name": "Harry-Kevin",
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-            "last_login": "2025-02-03",
-            "last_login_time": "2025-02-03 10:43:10",
-            "last_name": "Lopez-Perez",
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+            "last_login_time": "2025-01-30 09:14:27",
+            "last_name": "Holland-Cochran",
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-            "mobile_phone": "(514) 340-8884",
-            "name": "Kristi Jones",
+            "mobile_phone": "(514) 327-4046",
+            "name": "Michael Martinez",
             "notification": "Enable",
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-            "phone": "(514) 232-7948",
+            "phone": "(514) 573-1579",
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@@ -1161,21 +1161,21 @@
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+            "sys_created_on": "2025-01-30 09:14:23",
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-            "sys_updated_by": "admin",
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+            "sys_updated_by": "guest",
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-            "time_zone": "US/Hawaii",
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-            "user_name": "6848852758862054005",
+            "time_zone": "US/Mountain",
+            "title": "rabulistic undeterred aer planetkin wyson",
+            "user_name": "6790962691601153849",
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@@ -1203,10 +1203,10 @@
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-            "user_name",
-            "last_name",
+            "email",
             "first_name",
-            "email"
+            "last_name",
+            "user_name"
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@@ -1217,32 +1217,32 @@
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-            "date_format": "dd-MM-yyyy",
+            "date_format": "dd/MM/yyyy",
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+            "email": "john-jacob.smith-porter@workarena.com",
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-            "last_name": "Mack-Adams",
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+            "last_login_time": "2025-01-31 13:25:53",
+            "last_name": "Smith-Porter",
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-            "mobile_phone": "(514) 520-3537",
-            "name": "Sarah Luna",
+            "mobile_phone": "(514) 480-7412",
+            "name": "Joe Edwards",
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+            "phone": "(514) 556-8349",
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@@ -1252,21 +1252,21 @@
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-            "sys_updated_by": "guest",
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+            "sys_updated_by": "admin",
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-            "time_zone": "Europe/Brussels",
-            "title": "nunciative editorial nonattention pseudelminth circumduct",
-            "user_name": "4284635596045851996",
+            "time_zone": "US/Mountain",
+            "title": "obsequent stylographical marketeer inhumanism gamboge",
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@@ -1296,8 +1296,8 @@
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-            "first_name",
-            "email"
+            "email",
+            "first_name"
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@@ -1308,32 +1308,32 @@
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-            "date_format": "MM-dd-yyyy",
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-            "last_login_time": "2025-01-31 06:41:12",
-            "last_name": "Nichols-Cunningham",
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+            "last_login_time": "2025-01-31 16:22:03",
+            "last_name": "Pineda-Lee",
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-            "mobile_phone": "(514) 738-4230",
-            "name": "James Jackson",
+            "mobile_phone": "(514) 710-2822",
+            "name": "Christopher Buckley",
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+            "phone": "(514) 644-9982",
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@@ -1343,21 +1343,21 @@
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+            "sys_updated_by": "admin",
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-            "time_zone": "Europe/Berlin",
-            "title": "Genesiacal wow consentingness Hinduize unhurting",
-            "user_name": "2270109576689218782",
+            "time_zone": "Europe/Copenhagen",
+            "title": "seagirt bitterbur Terri fuminess intrapair",
+            "user_name": "8915319150480703735",
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@@ -1385,10 +1385,10 @@
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-            "user_name",
-            "last_name",
             "first_name",
-            "email"
+            "last_name",
+            "email",
+            "user_name"
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@@ -1396,44 +1396,35 @@
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+            "cost_center": "",
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-            "date_format": "dd/MM/yyyy",
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+            "email": "justin-courtney.price-rose@workarena.com",
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+            "federated_id": "jMySLMPtM94a3oAvkhE/zuhToptwDCJgC2Fhvz9r0HI=",
+            "first_name": "Justin-Courtney",
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-            "last_login_time": "",
-            "last_name": "Gibson-Robbins",
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-            "mobile_phone": "(514) 300-8372",
-            "name": "Bridget Knightly",
+            "mobile_phone": "(514) 830-7209",
+            "name": "Cheryl Rocha",
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-            "phone": "(514) 788-2192",
+            "phone": "(514) 213-1562",
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@@ -1443,21 +1434,21 @@
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+            "sys_updated_by": "admin",
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-            "time_zone": "US/Mountain",
-            "title": "pantomorphia taproom continuation yataghan braws",
-            "user_name": "625345037925963664",
+            "time_zone": "Europe/Rome",
+            "title": "submerged dissenterism ferocious gondolier Skeltonic",
+            "user_name": "8884421569740423094",
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@@ -1485,9 +1476,9 @@
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-            "user_name",
             "last_name",
             "first_name",
+            "user_name",
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@@ -1499,32 +1490,32 @@
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-            "date_format": "MM-dd-yyyy",
+            "date_format": "dd.MM.yyyy",
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-            "last_name": "Werner-Mullins",
+            "last_login": "2025-02-04",
+            "last_login_time": "2025-02-03 22:57:36",
+            "last_name": "Ortega-Miller",
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-            "mobile_phone": "(514) 660-3850",
-            "name": "Miguel Johnson",
+            "mobile_phone": "(514) 914-9112",
+            "name": "Ryan Walker",
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-            "phone": "(514) 421-8733",
+            "phone": "(514) 314-3975",
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@@ -1534,21 +1525,21 @@
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+            "sys_created_on": "2025-02-03 22:57:32",
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-            "sys_updated_on": "2025-01-31 03:56:09",
+            "sys_updated_on": "2025-02-03 22:57:43",
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-            "time_zone": "Europe/Dublin",
-            "title": "basophilic wungee garrulousness meteorical Pentelican",
-            "user_name": "5796223974172089729",
+            "time_zone": "Europe/Berlin",
+            "title": "unalterability emeership proportionment dasnt ballad",
+            "user_name": "5487808848170648773",
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@@ -1576,10 +1567,10 @@
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-            "user_name",
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-            "first_name",
-            "email"
+            "email",
+            "user_name",
+            "first_name"
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@@ -1590,32 +1581,32 @@
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-            "last_name": "Barry-Roman",
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+            "last_login_time": "2025-02-03 14:55:26",
+            "last_name": "Collins-Smith",
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-            "mobile_phone": "(514) 630-4602",
-            "name": "Melissa Rogers",
+            "mobile_phone": "(514) 583-6510",
+            "name": "Jodi Hall",
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-            "phone": "(514) 642-4650",
+            "phone": "(514) 324-6970",
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@@ -1625,21 +1616,21 @@
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+            "sys_created_on": "2025-02-03 14:55:22",
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+            "sys_id": "4eb98ff0532b9e104d8731f0a0490e1b",
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+            "sys_updated_on": "2025-02-03 14:55:31",
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-            "time_zone": "Europe/Zurich",
-            "title": "platystomous opuscule upstruggle wesselton uncongeniality",
-            "user_name": "3759315065432300286",
+            "time_zone": "Europe/Paris",
+            "title": "anticachectic snippish zooxanthellae minstreless microscopic",
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@@ -1667,10 +1658,10 @@
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-            "user_name",
+            "email",
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-            "email"
+            "user_name"
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@@ -1681,32 +1672,32 @@
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-            "last_name": "Kim-Crawford",
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+            "last_name": "Savage-Washington",
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-            "mobile_phone": "(514) 704-8496",
-            "name": "Gary Davis",
+            "mobile_phone": "(514) 254-5314",
+            "name": "Brett Pena",
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+            "phone": "(514) 263-1603",
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@@ -1716,21 +1707,21 @@
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+            "sys_id": "50c12bfb535bd6104d8731f0a0490e1b",
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-            "sys_updated_by": "admin",
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+            "sys_updated_by": "guest",
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-            "time_zone": "Europe/Berlin",
-            "title": "Xiphius gastrotubotomy distort transpadane depressing",
-            "user_name": "3957926988963755219",
+            "time_zone": "Canada/Pacific",
+            "title": "propheticality Hopkinsian recreance springiness nondichogamo",
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@@ -1758,10 +1749,10 @@
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-            "user_name",
-            "last_name",
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-            "email"
+            "user_name",
+            "email",
+            "last_name"
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@@ -1772,32 +1763,32 @@
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+            "federated_id": "uouiiXuHlLnoFPRgCcBzHIqfni8v7lvOLkF/HwhiuGk=",
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+            "mobile_phone": "(514) 128-8594",
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@@ -1807,21 +1798,21 @@
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-            "time_zone": "Europe/London",
-            "title": "endothys vila outwalk longirostrate haem",
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+            "time_zone": "US/Eastern",
+            "title": "preinstructive unbriefed dephlegmation Hydrophilidae sliding",
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