Hello, I am Ashwani from the Department of Administrative Reform and Public Grievance, sir.
Yes.
Sir, am I talking to Abhishek Singh ji?
Yes.
Sir, you had filed a complaint against CP Gram Portal on 16th August 2023 regarding Ministry of Electronics and Information Technology.
Yes.
Sir, your grievance number 0003494 has been called for a survey to know your satisfaction level.
Sir, you had been sent a reply to our concerned department on 25th August 2023.
Sir, have you sent that reply?
Sir, I have not checked the reply yet.
Yes.
Yes.
Sir, I have received a message a few seconds before your call that your company is closed.
Yes.
Sir, I have not checked the reply yet.
Your call has come.
Yes.
Yes, sir.
I am sorry, sir.
Sir, can I tell you what reply I have sent to you?
Yes.
Absolutely.
Yes.
Okay.
Sir, please remain on line.
It will take some time to check your reply.
Sir, please remain on line.
Yes.
Yes.
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According to the filed report, there is a problem with the network connectivity due to the poor activities of different roads and waterways.
And it is said that BSNL is working to improve the network connectivity.
Sir, are you satisfied with this answer that I told you?
Yes.
Thank you sir.
Sir, as you said that you are satisfied, what rating would you like to give to our department?
Excellent, very good, good.
Excellent.
Thank you sir.
Sir, do you want to give any further feedback or suggestion from your side to the department?
Sir, your satisfaction feedback will be forwarded to our concerned department.
And we will try to give you an answer as soon as possible.
Yes sir.
Thank you for giving your valuable time.
Have a good day sir.
Yes sir.
Thank you very much, sir.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you, sir.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.