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What is happening with this app?? | Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a c... | Connectivity, Connectivity, Customer service, Customer service | Call quality, Call functionality, Responsiveness, Resolution quality | negative, negative, negative, negative | Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative | ### USER: What is happening with this app??: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, ther... | ### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not go... | ### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not go... |
FOR PARENTS | I am only 13, and not old, but this is a great game. If your kid wants this game because he/she says it is educational, that IS a lie. This game is not educational, however there is managing currency, SLIGHTLY. But it is still fun. Now, another thing is, you can build a “village”, and there are some villages out there ... | GAMEPLAY, GAMEPLAY, SOCIAL | Educational Content, Village Content, Clan Chat | Negative, Neutral, Negative | GAMEPLAY - Educational Content - Negative, GAMEPLAY - Village Content - Neutral, SOCIAL - Clan Chat - Negative | ### USER: FOR PARENTS: I am only 13, and not old, but this is a great game. If your kid wants this game because he/she says it is educational, that IS a lie. This game is not educational, however there is managing currency, SLIGHTLY. But it is still fun. Now, another thing is, you can build a “village”, and there are s... | ### Review: title: FOR PARENTS, content: I am only 13, and not old, but this is a great game. If your kid wants this game because he/she says it is educational, that IS a lie. This game is not educational, however there is managing currency, SLIGHTLY. But it is still fun. Now, another thing is, you can build a “village... | ### Review: title: FOR PARENTS, content: I am only 13, and not old, but this is a great game. If your kid wants this game because he/she says it is educational, that IS a lie. This game is not educational, however there is managing currency, SLIGHTLY. But it is still fun. Now, another thing is, you can build a “village... |
Functional and courses need work | I like this app, it’s a good learning teaching tool. Though the conversation thread doesn’t automatically scroll along with the new responses and the blank space isn’t big enough to see the word you’re entering or if you have some letters already plugged in from a previous attempt. With all the💰 they are putting into ... | App, App, Courses, Courses | Functionality, Interface, Work, Construction | Negative, Negative, Negative, Negative | App - Functionality - Negative, App - Interface - Negative, Courses - Work - Negative, Courses - Construction - Negative | ### USER: Functional and courses need work: I like this app, it’s a good learning teaching tool. Though the conversation thread doesn’t automatically scroll along with the new responses and the blank space isn’t big enough to see the word you’re entering or if you have some letters already plugged in from a previous at... | ### Review: title: Functional and courses need work, content: I like this app, it’s a good learning teaching tool. Though the conversation thread doesn’t automatically scroll along with the new responses and the blank space isn’t big enough to see the word you’re entering or if you have some letters already plugged in ... | ### Review: title: Functional and courses need work, content: I like this app, it’s a good learning teaching tool. Though the conversation thread doesn’t automatically scroll along with the new responses and the blank space isn’t big enough to see the word you’re entering or if you have some letters already plugged in ... |
Customer service is bad | The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve never received any message besides o... | Customer Service, Customer Service, Product Functionality | Response Time, Resolution, Ordering | Negative, Negative, Positive | Customer Service - Response Time - Negative, Customer Service - Resolution - Negative, Product Functionality - Ordering - Positive | ### USER: Customer service is bad: The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 24-48 hours, I’ve n... | ### Review: title: Customer service is bad, content: The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 2... | ### Review: title: Customer service is bad, content: The app itself has worked perfectly fine for me and I was able to order stuff with it arriving to the address but when my account got locked I had money in there from gift cards, I contacted customer service, they said I would get a message for verification between 2... |
Requires hard work | I am studying Spanish. Babel introduces Spanish grammar well on each level of lessons. The speakers’ pronunciation seems good. However, there is no repeat option for a lot of sample sentences after I fill the blanks. I listened and answered the questions for a sample radio weather forecast but couldn’t find a re-play ... | Learning, Learning, Functionality, Functionality, Difficulty, Engagement, Commitment | Grammar, Pronunciation, Repeat Option, Re-play Option, General Lessons, Interactivity, Time Required | Positive, Positive, Negative, Negative, Negative, Negative, Negative | Learning - Grammar - Positive, Learning - Pronunciation - Positive, Functionality - Repeat Option - Negative, Functionality - Re-play Option - Negative, Difficulty - General Lessons - Negative, Engagement - Interactivity - Negative, Commitment - Time Required - Negative | ### USER: Requires hard work: I am studying Spanish. Babel introduces Spanish grammar well on each level of lessons. The speakers’ pronunciation seems good. However, there is no repeat option for a lot of sample sentences after I fill the blanks. I listened and answered the questions for a sample radio weather forecas... | ### Review: title: Requires hard work, content: I am studying Spanish. Babel introduces Spanish grammar well on each level of lessons. The speakers’ pronunciation seems good. However, there is no repeat option for a lot of sample sentences after I fill the blanks. I listened and answered the questions for a sample rad... | ### Review: title: Requires hard work, content: I am studying Spanish. Babel introduces Spanish grammar well on each level of lessons. The speakers’ pronunciation seems good. However, there is no repeat option for a lot of sample sentences after I fill the blanks. I listened and answered the questions for a sample rad... |
Overall great - minor critiques | I started playing in high school, stopped for a few years and then came back after college so spanning almost 10 years and this have been a great game. It’s well balanced, stays engaging, and has consistent progression. Also after coming back years later it was awesome to see they kept the core gameplay while also expa... | Gameplay, Gameplay, Features, Resources, Lab, Season Pass, Season Bank | Progression, Engagement, New additions, Resource allocation, User interface, Rewards, Rewards | positive, positive, positive, positive, negative, negative, negative | Gameplay - Progression - positive, Gameplay - Engagement - positive, Features - New additions - positive, Resources - Resource allocation - positive, Lab - User interface - negative, Season Pass - Rewards - negative, Season Bank - Rewards - negative | ### USER: Overall great - minor critiques: I started playing in high school, stopped for a few years and then came back after college so spanning almost 10 years and this have been a great game. It’s well balanced, stays engaging, and has consistent progression. Also after coming back years later it was awesome to see ... | ### Review: title: Overall great - minor critiques, content: I started playing in high school, stopped for a few years and then came back after college so spanning almost 10 years and this have been a great game. It’s well balanced, stays engaging, and has consistent progression. Also after coming back years later it w... | ### Review: title: Overall great - minor critiques, content: I started playing in high school, stopped for a few years and then came back after college so spanning almost 10 years and this have been a great game. It’s well balanced, stays engaging, and has consistent progression. Also after coming back years later it w... |
Backend stuff | Can you form some kind of list of business owners and entrepreneurs who are acting like a bot but it is really a human and put all of those accounts under something so that I don’t have to keep getting messages from the IT department? Just simply because I’m posting a lot… If you made a list of all the small business o... | Backend, Backend | User Interface, Spam Management | Negative, Positive | App - Business Growth - Negative | ### USER: Backend stuff: Can you form some kind of list of business owners and entrepreneurs who are acting like a bot but it is really a human and put all of those accounts under something so that I don’t have to keep getting messages from the IT department? Just simply because I’m posting a lot… If you made a list of... | ### Review: title: Backend stuff, content: Can you form some kind of list of business owners and entrepreneurs who are acting like a bot but it is really a human and put all of those accounts under something so that I don’t have to keep getting messages from the IT department? Just simply because I’m posting a lot… If ... | ### Review: title: Backend stuff, content: Can you form some kind of list of business owners and entrepreneurs who are acting like a bot but it is really a human and put all of those accounts under something so that I don’t have to keep getting messages from the IT department? Just simply because I’m posting a lot… If ... |
The new update is not transparent about subscription | I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option is gone. When you go to subscriptions, it shows a list of past ... | App Store | Subscription | Negative | App Store - Subscription - Negative | ### USER: The new update is not transparent about subscription: I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it first, but that option... | ### Review: title: The new update is not transparent about subscription, content: I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it firs... | ### Review: title: The new update is not transparent about subscription, content: I have been using Babbel for at least 5 years. There used to be an option to upgrade or cancel the subscription easily. With the new upgrade, I can’t figure out how to update my subscription . I read online that you have to cancel it firs... |
Very great but a couple of things | Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, which is mildly frustrating cause my sis and I ... | Game-play, Game-play, Overall, Safety, Safety, Social impact | Difficulty, Time, Overall, Security, Psychological impact, Age group mingling | positive, negative, positive, positive, positive, positive | Game-play - Difficulty - positive, Game-play - Time - negative, Overall - Overall - positive, Safety - Security - positive, Safety - Psychological impact - positive, Social impact - Age group mingling - positive | ### USER: Very great but a couple of things: Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got erased forever, wh... | ### Review: title: Very great but a couple of things, content: Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got ... | ### Review: title: Very great but a couple of things, content: Oh. Ma. Gawd. This game is great and amazing. It’s not too Grindy, but not too easy. I can’t praise supercell enough. I had an account and I had like, town hall level eight, but I accidentally deleted the game, and I instantly redownloaded, but my data got ... |
Amazing, besides what the other reviews say!! | This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many people are purchasing things quicker, so it isn’t really the company’s fault.... | Delivery, Delivery, App, App, Company | Shipping Speed, Shipping Reliability, Features, Functionality, Customer Service | Positive, Negative (during quarantine), Negative (lack of dark mode), Positive, Positive | Delivery - Shipping Speed - Positive, Delivery - Shipping Reliability - Negative (during quarantine), App - Features - Negative (lack of dark mode), App - Functionality - Positive, Company - Customer Service - Positive | ### USER: Amazing, besides what the other reviews say!!: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many people are purchasin... | ### Review: title: Amazing, besides what the other reviews say!!, content: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many pe... | ### Review: title: Amazing, besides what the other reviews say!!, content: This app-no, company in general is amazing! Before quarantine, when I had prime shipping, my package would be delivered to me within 2 days! Of course, since quarantine started, even the prime packaged have been delayed further back, but many pe... |
Status and new update | I think the only problem WhatsApp have now it's reducing picture quality on status , the way it reduce pictures and videos quality is so bad that one will have to upload and delete so many times before the videos posted can be a little bit clear, pls try and do something about that and also your new update now is so an... | Status, Status | Picture quality, Update | negative, negative | Status - Picture quality - negative, Status - Update - negative | ### USER: Status and new update: I think the only problem WhatsApp have now it's reducing picture quality on status , the way it reduce pictures and videos quality is so bad that one will have to upload and delete so many times before the videos posted can be a little bit clear, pls try and do something about that and ... | ### Review: title: Status and new update, content: I think the only problem WhatsApp have now it's reducing picture quality on status , the way it reduce pictures and videos quality is so bad that one will have to upload and delete so many times before the videos posted can be a little bit clear, pls try and do somethi... | ### Review: title: Status and new update, content: I think the only problem WhatsApp have now it's reducing picture quality on status , the way it reduce pictures and videos quality is so bad that one will have to upload and delete so many times before the videos posted can be a little bit clear, pls try and do somethi... |
Extremely Frustrating | Disputing the charges on my credit card after seeing two different doctors and my medications never being sent through to my pharmacy. When calling the number they give you for the “help center” you listen to an automated system for 10 minutes to be sent to voicemail and not receive a call back., , In addition, the not... | Billing, Customer Service, Customer Service, Notifications, Functionality | Charges, Phone support, Responsiveness, Frequency, Errors | negative, negative, negative, negative, negative | Billing - Charges - negative, Customer Service - Phone support - negative, Customer Service - Responsiveness - negative, Notifications - Frequency - negative, Functionality - Errors - negative | ### USER: Extremely Frustrating: Disputing the charges on my credit card after seeing two different doctors and my medications never being sent through to my pharmacy. When calling the number they give you for the “help center” you listen to an automated system for 10 minutes to be sent to voicemail and not receive a c... | ### Review: title: Extremely Frustrating, content: Disputing the charges on my credit card after seeing two different doctors and my medications never being sent through to my pharmacy. When calling the number they give you for the “help center” you listen to an automated system for 10 minutes to be sent to voicemail a... | ### Review: title: Extremely Frustrating, content: Disputing the charges on my credit card after seeing two different doctors and my medications never being sent through to my pharmacy. When calling the number they give you for the “help center” you listen to an automated system for 10 minutes to be sent to voicemail a... |
So frustrating!! | This app used to be great. Seems to get worse with each update. Really miss the infinite scroll search instead of clicking “next.” On several occasions while searching for something, no matter what page I’m on, it will randomly take me back to the first page and undo any filters I’ve set. It’s done this for quite a whi... | App, App, App, App, App | Functionality, Design, Search, Responsiveness, Developer Responsiveness | Negative, Negative, Negative, Negative, Negative | App - Functionality - Negative, App - Design - Negative, App - Search - Negative, App - Responsiveness - Negative, App - Developer Responsiveness - Negative | ### USER: So frustrating!!: This app used to be great. Seems to get worse with each update. Really miss the infinite scroll search instead of clicking “next.” On several occasions while searching for something, no matter what page I’m on, it will randomly take me back to the first page and undo any filters I’ve set. It... | ### Review: title: So frustrating!!, content: This app used to be great. Seems to get worse with each update. Really miss the infinite scroll search instead of clicking “next.” On several occasions while searching for something, no matter what page I’m on, it will randomly take me back to the first page and undo any fi... | ### Review: title: So frustrating!!, content: This app used to be great. Seems to get worse with each update. Really miss the infinite scroll search instead of clicking “next.” On several occasions while searching for something, no matter what page I’m on, it will randomly take me back to the first page and undo any fi... |
Italian | Oh my goodness this is my first time to log onto Babel let me tell you there’s no instructions no introduction it’s just go when they ask you questions you don’t know how to log down because the answers are at the bottom of the page if you don’t know how to spell they don’t tell you to click the button to see how it’s ... | App, App, App | Instructions, User Interface, Functionality | Negative, Negative, Negative | App - Instructions - Negative, App - User Interface - Negative, App - Functionality - Negative | ### USER: Italian: Oh my goodness this is my first time to log onto Babel let me tell you there’s no instructions no introduction it’s just go when they ask you questions you don’t know how to log down because the answers are at the bottom of the page if you don’t know how to spell they don’t tell you to click the butt... | ### Review: title: Italian, content: Oh my goodness this is my first time to log onto Babel let me tell you there’s no instructions no introduction it’s just go when they ask you questions you don’t know how to log down because the answers are at the bottom of the page if you don’t know how to spell they don’t tell you... | ### Review: title: Italian, content: Oh my goodness this is my first time to log onto Babel let me tell you there’s no instructions no introduction it’s just go when they ask you questions you don’t know how to log down because the answers are at the bottom of the page if you don’t know how to spell they don’t tell you... |
Shut it tru trukkus | If you don’t understand the struggles of people not having the staffing to execute what was once standard practice, don’t blame the company, blame the fact that AMERICANS ARE LAZY AND DONT WANT TO WORK. When they’re given the option to make MORE on unemployment than anything else. Furthermore, go back to eBay where you... | Delivery | Service | negative | Delivery - Service - negative | ### USER: Shut it tru trukkus: If you don’t understand the struggles of people not having the staffing to execute what was once standard practice, don’t blame the company, blame the fact that AMERICANS ARE LAZY AND DONT WANT TO WORK. When they’re given the option to make MORE on unemployment than anything else. Further... | ### Review: title: Shut it tru trukkus, content: If you don’t understand the struggles of people not having the staffing to execute what was once standard practice, don’t blame the company, blame the fact that AMERICANS ARE LAZY AND DONT WANT TO WORK. When they’re given the option to make MORE on unemployment than anyt... | ### Review: title: Shut it tru trukkus, content: If you don’t understand the struggles of people not having the staffing to execute what was once standard practice, don’t blame the company, blame the fact that AMERICANS ARE LAZY AND DONT WANT TO WORK. When they’re given the option to make MORE on unemployment than anyt... |
Contacts don’t synchronize | Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts... | Messaging | Synchronization | negative | Messaging - Synchronization - negative | ### USER: Contacts don’t synchronize: Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact doe... | ### Review: title: Contacts don’t synchronize, content: Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since th... | ### Review: title: Contacts don’t synchronize, content: Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since th... |
Instagram helped make my career | I don’t know where this review is going to And who’s going to be reading it but it said if I wanted to write a review and I never write a review for anything. But I must say Instagram Revolutionized my life. Obviously it was me that did most of the work but the networking which clearly be significantly different if it ... | Social Media | Networking | Positive | Career - Networking - positive | ### USER: Instagram helped make my career: I don’t know where this review is going to And who’s going to be reading it but it said if I wanted to write a review and I never write a review for anything. But I must say Instagram Revolutionized my life. Obviously it was me that did most of the work but the networking whic... | ### Review: title: Instagram helped make my career, content: I don’t know where this review is going to And who’s going to be reading it but it said if I wanted to write a review and I never write a review for anything. But I must say Instagram Revolutionized my life. Obviously it was me that did most of the work but t... | ### Review: title: Instagram helped make my career, content: I don’t know where this review is going to And who’s going to be reading it but it said if I wanted to write a review and I never write a review for anything. But I must say Instagram Revolutionized my life. Obviously it was me that did most of the work but t... |
Incredibly buggy | App is buggy to the point of being unusable. I’ve been trying to buy a kitchen scale for the past half hour because the app keeps crashing at random times (after searching, after selecting the product, after applying a coupon, after selecting “Buy Now”…I’m *this* close to actually going out and buying one), and I can’t... | App, App | Functionality, Convenience | Negative, Negative | App - Functionality - Negative, App - Convenience - Negative | ### USER: Incredibly buggy: App is buggy to the point of being unusable. I’ve been trying to buy a kitchen scale for the past half hour because the app keeps crashing at random times (after searching, after selecting the product, after applying a coupon, after selecting “Buy Now”…I’m *this* close to actually going out ... | ### Review: title: Incredibly buggy, content: App is buggy to the point of being unusable. I’ve been trying to buy a kitchen scale for the past half hour because the app keeps crashing at random times (after searching, after selecting the product, after applying a coupon, after selecting “Buy Now”…I’m *this* close to a... | ### Review: title: Incredibly buggy, content: App is buggy to the point of being unusable. I’ve been trying to buy a kitchen scale for the past half hour because the app keeps crashing at random times (after searching, after selecting the product, after applying a coupon, after selecting “Buy Now”…I’m *this* close to a... |
Kinda regret my purchase 😕 | This language learning program is ok but not great in my opinion. I was going to purchase a year subscription in either Babbel or Duolingo. I watched some reviews and it seemed Babbel was the preferred choice. This is not my experience now that I’ve had time to use it. Whenever I have time to study I always reach for D... | Language Learning, Language Learning, Language Learning, Language Learning, Language Learning | Content, Gamification, Subscription, Progress, Subscription | Negative, Negative, Negative, Positive, Negative | Language Learning - Content - Negative, Language Learning - Gamification - Negative, Language Learning - Subscription - Negative, Language Learning - Progress - Positive, Language Learning - Subscription - Negative | ### USER: Kinda regret my purchase 😕: This language learning program is ok but not great in my opinion. I was going to purchase a year subscription in either Babbel or Duolingo. I watched some reviews and it seemed Babbel was the preferred choice. This is not my experience now that I’ve had time to use it. Whenever I ... | ### Review: title: Kinda regret my purchase 😕, content: This language learning program is ok but not great in my opinion. I was going to purchase a year subscription in either Babbel or Duolingo. I watched some reviews and it seemed Babbel was the preferred choice. This is not my experience now that I’ve had time to u... | ### Review: title: Kinda regret my purchase 😕, content: This language learning program is ok but not great in my opinion. I was going to purchase a year subscription in either Babbel or Duolingo. I watched some reviews and it seemed Babbel was the preferred choice. This is not my experience now that I’ve had time to u... |
Instagram updates/algorithm | Instagram is a good app and all, yeah, but with all these updates, some of them are just stupid! Now when you go to a hashtag, it only shows top posts or recent top posts, this makes it harder for small creators or artists to get likes or views. I’m a small Instagram account, and getting likes and views is super hard f... | App | Algorithm | Negative | App - Algorithm - Negative | ### USER: Instagram updates/algorithm: Instagram is a good app and all, yeah, but with all these updates, some of them are just stupid! Now when you go to a hashtag, it only shows top posts or recent top posts, this makes it harder for small creators or artists to get likes or views. I’m a small Instagram account, and ... | ### Review: title: Instagram updates/algorithm, content: Instagram is a good app and all, yeah, but with all these updates, some of them are just stupid! Now when you go to a hashtag, it only shows top posts or recent top posts, this makes it harder for small creators or artists to get likes or views. I’m a small Insta... | ### Review: title: Instagram updates/algorithm, content: Instagram is a good app and all, yeah, but with all these updates, some of them are just stupid! Now when you go to a hashtag, it only shows top posts or recent top posts, this makes it harder for small creators or artists to get likes or views. I’m a small Insta... |
It’s nice BUT... | I love Babbel it has worked well and tracked my progress well, I like that it stays organized. I have been using it for a few months and there are/were 2 problems I came across that were obnoxious to try and fix. The first one was that when I upgraded to premium only a few days later it asked me to buy premium again, t... | App, App, App, App, App, App, App | Premium, Premium, Organization, Progress Tracking, Bug, Bug, Bug | Negative, Negative, Positive, Positive, Negative, Negative, Negative | App - Premium - Negative, App - Premium - Negative, App - Organization - Positive, App - Progress Tracking - Positive, App - Bug - Negative, App - Bug - Negative, App - Bug - Negative | ### USER: It’s nice BUT...: I love Babbel it has worked well and tracked my progress well, I like that it stays organized. I have been using it for a few months and there are/were 2 problems I came across that were obnoxious to try and fix. The first one was that when I upgraded to premium only a few days later it aske... | ### Review: title: It’s nice BUT..., content: I love Babbel it has worked well and tracked my progress well, I like that it stays organized. I have been using it for a few months and there are/were 2 problems I came across that were obnoxious to try and fix. The first one was that when I upgraded to premium only a few ... | ### Review: title: It’s nice BUT..., content: I love Babbel it has worked well and tracked my progress well, I like that it stays organized. I have been using it for a few months and there are/were 2 problems I came across that were obnoxious to try and fix. The first one was that when I upgraded to premium only a few ... |
Wow... This is GREAT! | I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! It is so much fun! I use to feel ... | Gameplay, Gameplay, Price, Gameplay | New changes, Builder base, Season pass, Clan | positive, positive, positive, positive | Gameplay - New changes - positive, Gameplay - Builder base - positive, Price - Season pass - positive, Gameplay - Clan - positive | ### USER: Wow... This is GREAT!: I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what brought me back! ... | ### Review: title: Wow... This is GREAT!, content: I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what... | ### Review: title: Wow... This is GREAT!, content: I don’t typically leave reviews. I use to play this game alone time ago and got to townhall 8. I lost all my progress because my device was broken and i didnt have the game backed up. I got back into it 6 months ago and I absolutely love it! All the new changes is what... |
Incredibly frustrating scheduling interface, no way to contact providers | There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact that they aren’t available to pick a new date. In this case, it took me a WEEK to sched... | App Functionality, App Functionality, App Functionality, App Functionality, App Functionality, App Functionality | Scheduling, Scheduling, Scheduling, Provider Communication, Provider No-Shows, Provider No-Shows | negative, negative, negative, negative, negative, negative | App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Scheduling - negative, App Functionality - Provider Communication - negative, App Functionality - Provider No-Shows - negative, App Functionality - Provider No-Shows - negative | ### USER: Incredibly frustrating scheduling interface, no way to contact providers: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds with the fact tha... | ### Review: title: Incredibly frustrating scheduling interface, no way to contact providers, content: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds... | ### Review: title: Incredibly frustrating scheduling interface, no way to contact providers, content: There is no option to contact your provider if something comes up and you need to reschedule. The scheduling portion offers times and dates that aren’t actually available, and you have to wait til the provider responds... |
Great customer service | We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed on the phone with me to make sure I knew where to e... | Customer service, Customer service, Customer service, App | Helpfulness, Personable, Knowledgebase, Utility | positive, positive, positive, positive | Customer service - Helpfulness - positive, Customer service - Personable - positive, Customer service - Knowledgebase - positive, App - Utility - positive | ### USER: Great customer service: We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed on the phone with... | ### Review: title: Great customer service, content: We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed... | ### Review: title: Great customer service, content: We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed... |
An aggravating problem | I love this game more than anything honestly it is a great way to spend some free time of my own and I’ve worked on it a lot since I was a kid, and I hate to say anything bad about the game because I enjoy it so much. However, I have played so many matches and attacks that have ruined the experience. Not me losing but ... | Network | Connectivity | Negative | Network - Connectivity - Negative | ### USER: An aggravating problem: I love this game more than anything honestly it is a great way to spend some free time of my own and I’ve worked on it a lot since I was a kid, and I hate to say anything bad about the game because I enjoy it so much. However, I have played so many matches and attacks that have ruined ... | ### Review: title: An aggravating problem, content: I love this game more than anything honestly it is a great way to spend some free time of my own and I’ve worked on it a lot since I was a kid, and I hate to say anything bad about the game because I enjoy it so much. However, I have played so many matches and attacks... | ### Review: title: An aggravating problem, content: I love this game more than anything honestly it is a great way to spend some free time of my own and I’ve worked on it a lot since I was a kid, and I hate to say anything bad about the game because I enjoy it so much. However, I have played so many matches and attacks... |
Love Teladoc | I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I hate taking my boys to urgent care or ER bec... | Doctor, Doctor, Doctor, App, App, App | Care, Communication, Knowledge, Convenience, Efficiency, Overall | positive, positive, positive, positive, positive, positive | Doctor - Care - positive, Doctor - Communication - positive, Doctor - Knowledge - positive, App - Convenience - positive, App - Efficiency - positive, App - Overall - positive | ### USER: Love Teladoc: I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I hate taking my boys ... | ### Review: title: Love Teladoc, content: I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I ha... | ### Review: title: Love Teladoc, content: I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I ha... |
Subscribe and save issues | I only have one complaint about the app: subscribe and save has issues on and off. When I go to subscribe and save page, it shows a summary of my deliveries that are coming up. If I choose to “view details” and cancel a subscription, it cancels the subscription and goes back to the summary of upcoming deliveries, so I ... | Functionality | Subscribe and Save | negative | Functionality - Subscribe and Save - negative | ### USER: Subscribe and save issues: I only have one complaint about the app: subscribe and save has issues on and off. When I go to subscribe and save page, it shows a summary of my deliveries that are coming up. If I choose to “view details” and cancel a subscription, it cancels the subscription and goes back to the ... | ### Review: title: Subscribe and save issues, content: I only have one complaint about the app: subscribe and save has issues on and off. When I go to subscribe and save page, it shows a summary of my deliveries that are coming up. If I choose to “view details” and cancel a subscription, it cancels the subscription and... | ### Review: title: Subscribe and save issues, content: I only have one complaint about the app: subscribe and save has issues on and off. When I go to subscribe and save page, it shows a summary of my deliveries that are coming up. If I choose to “view details” and cancel a subscription, it cancels the subscription and... |
One start so it can be read | Not sure if this is a problem of iPhone or WhatsApp but there’s an issue that is so annoying. When reading iPhone notifications if you found a WhatsApp notification it doesn’t show if it was a call or a message (if you have show preview disabled). If you click the notification and it was call, then a callback is immedi... | Messaging | Notification | Negative | Messaging - Notification - Negative | ### USER: One start so it can be read: Not sure if this is a problem of iPhone or WhatsApp but there’s an issue that is so annoying. When reading iPhone notifications if you found a WhatsApp notification it doesn’t show if it was a call or a message (if you have show preview disabled). If you click the notification and... | ### Review: title: One start so it can be read, content: Not sure if this is a problem of iPhone or WhatsApp but there’s an issue that is so annoying. When reading iPhone notifications if you found a WhatsApp notification it doesn’t show if it was a call or a message (if you have show preview disabled). If you click th... | ### Review: title: One start so it can be read, content: Not sure if this is a problem of iPhone or WhatsApp but there’s an issue that is so annoying. When reading iPhone notifications if you found a WhatsApp notification it doesn’t show if it was a call or a message (if you have show preview disabled). If you click th... |
Very hit or miss | It’s very hit or miss. You either get a great doctor or a doctor who obviously can’t have their own practice because they would be ran out of town with the way they treat their patients. I sinus infections easily, I know whether or not I have one considering I get at least 4 a year. So when I say it’s a sinus infection... | Service | Physician expertise | negative | Service - Physician expertise - negative | ### USER: Very hit or miss: It’s very hit or miss. You either get a great doctor or a doctor who obviously can’t have their own practice because they would be ran out of town with the way they treat their patients. I sinus infections easily, I know whether or not I have one considering I get at least 4 a year. So when ... | ### Review: title: Very hit or miss, content: It’s very hit or miss. You either get a great doctor or a doctor who obviously can’t have their own practice because they would be ran out of town with the way they treat their patients. I sinus infections easily, I know whether or not I have one considering I get at least ... | ### Review: title: Very hit or miss, content: It’s very hit or miss. You either get a great doctor or a doctor who obviously can’t have their own practice because they would be ran out of town with the way they treat their patients. I sinus infections easily, I know whether or not I have one considering I get at least ... |
This app definitely doesn’t deserve 4.8 stars. | I appreciate that this app is centered around photos, because I’m a photographer. However, the app is constantly and randomly blocking my actions so I can’t use it properly. This is especially frustrating because there seems to be no real Instagram Support that you can reach. You can report problems, but I’ve never had... | App, Features, Support, Support, Moderation, Moderation, Freedom of Information | General, Blocking, Responsiveness, Quality, Removal, Censorship, Censorship | Negative, Negative, Negative, Negative, Negative, Negative, Negative | App - Customer service - negative, App - Information - negative, App - Censorship - negative, App - Features - positive | ### USER: This app definitely doesn’t deserve 4.8 stars.: I appreciate that this app is centered around photos, because I’m a photographer. However, the app is constantly and randomly blocking my actions so I can’t use it properly. This is especially frustrating because there seems to be no real Instagram Support that ... | ### Review: title: This app definitely doesn’t deserve 4.8 stars., content: I appreciate that this app is centered around photos, because I’m a photographer. However, the app is constantly and randomly blocking my actions so I can’t use it properly. This is especially frustrating because there seems to be no real Insta... | ### Review: title: This app definitely doesn’t deserve 4.8 stars., content: I appreciate that this app is centered around photos, because I’m a photographer. However, the app is constantly and randomly blocking my actions so I can’t use it properly. This is especially frustrating because there seems to be no real Insta... |
It’s good but a bad flaw | I love playing coc because it’s fun and addicting thus the rating but because it’s not a 4 star or 5star rating is because of supercell banning me for no reason so what happened was me and my dad started playing coc again and I got up to a town hall 5 and he was a town hall three and I didn’t know you could recover a l... | Gameplay, Gameplay, Account Management | Fun, Addiction, Account Recovery | Positive, Positive, Negative | Gameplay - Fun - Positive, Gameplay - Addiction - Positive, Account Management - Account Recovery - Negative | ### USER: It’s good but a bad flaw: I love playing coc because it’s fun and addicting thus the rating but because it’s not a 4 star or 5star rating is because of supercell banning me for no reason so what happened was me and my dad started playing coc again and I got up to a town hall 5 and he was a town hall three and... | ### Review: title: It’s good but a bad flaw, content: I love playing coc because it’s fun and addicting thus the rating but because it’s not a 4 star or 5star rating is because of supercell banning me for no reason so what happened was me and my dad started playing coc again and I got up to a town hall 5 and he was a t... | ### Review: title: It’s good but a bad flaw, content: I love playing coc because it’s fun and addicting thus the rating but because it’s not a 4 star or 5star rating is because of supercell banning me for no reason so what happened was me and my dad started playing coc again and I got up to a town hall 5 and he was a t... |
Stay away, Horrible App and service. | Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help convey your message. , , My personal experience... | App, App, App, Doctor, Doctor, Staff, Staff | Service, Design, Maintainence, Service, Punctuality, Attitude, Helpfulness | negative, negative, negative, negative, negative, negative, negative | App - Service - negative, App - Design - negative, App - Maintainence - negative, Doctor - Service - negative, Doctor - Punctuality - negative, Staff - Attitude - negative, Staff - Helpfulness - negative | ### USER: Stay away, Horrible App and service.: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words but the don't help... | ### Review: title: Stay away, Horrible App and service., content: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words ... | ### Review: title: Stay away, Horrible App and service., content: Bad App (Technically) they make it hard to reach them but easy to book a visit and pay $$$, , The doctors are the worst ever, the cancel the visit in the last minute and you can't do anything, the staff are the worst they try to calm you with soft words ... |
Review of WhatsApp: | I have hugely depended upon WhatsApp during the last five years for regular and semi regular communication with my aging English relatives all of whom but one have now passed away. In the last few times I’ve tried to contact her through WhatsApp, I have received a rather cryptic notice that my account was on the verge... | Communication | Account | negative | Communication - Account - negative | ### USER: Review of WhatsApp:: I have hugely depended upon WhatsApp during the last five years for regular and semi regular communication with my aging English relatives all of whom but one have now passed away. In the last few times I’ve tried to contact her through WhatsApp, I have received a rather cryptic notice t... | ### Review: title: Review of WhatsApp:, content: I have hugely depended upon WhatsApp during the last five years for regular and semi regular communication with my aging English relatives all of whom but one have now passed away. In the last few times I’ve tried to contact her through WhatsApp, I have received a rathe... | ### Review: title: Review of WhatsApp:, content: I have hugely depended upon WhatsApp during the last five years for regular and semi regular communication with my aging English relatives all of whom but one have now passed away. In the last few times I’ve tried to contact her through WhatsApp, I have received a rathe... |
Clan castles don’t let out all their troops. | So in war attacks at the level I’m at tends to get frustrating when things don’t go according to plan. For one when I pull an opponents cc and only a balloon comes out then I proceed with my attack and my opponents dragon finally gets lured out after it’s too late and ruins my attack. This has happened to me countless ... | Strategy | All troops pulled from Clan Castle upon one troop entering range | Negative | Strategy - All troops pulled from Clan Castle upon one troop entering range - Negative | ### USER: Clan castles don’t let out all their troops.: So in war attacks at the level I’m at tends to get frustrating when things don’t go according to plan. For one when I pull an opponents cc and only a balloon comes out then I proceed with my attack and my opponents dragon finally gets lured out after it’s too late... | ### Review: title: Clan castles don’t let out all their troops., content: So in war attacks at the level I’m at tends to get frustrating when things don’t go according to plan. For one when I pull an opponents cc and only a balloon comes out then I proceed with my attack and my opponents dragon finally gets lured out a... | ### Review: title: Clan castles don’t let out all their troops., content: So in war attacks at the level I’m at tends to get frustrating when things don’t go according to plan. For one when I pull an opponents cc and only a balloon comes out then I proceed with my attack and my opponents dragon finally gets lured out a... |
DeleteAmazon app until they fix | First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bury things too far in. (Ex, feedback…. Million steps to submi... | App, App, App, App | Layout, Menu Navigation, Search Functionality, Customization | Negative, Negative, Negative, Negative | App - Layout - Negative, App - Menu Navigation - Negative, App - Search Functionality - Negative, App - Customization - Negative | ### USER: DeleteAmazon app until they fix: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bury things too far i... | ### Review: title: DeleteAmazon app until they fix, content: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bur... | ### Review: title: DeleteAmazon app until they fix, content: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bur... |
100 percent real | I been pushing through these courses and I like how it was set up gives you a set of words and than you work through them but set it as beginner the basics are well needed here. The app is already trying to have my typing full sentences but I don’t know how to spell half the words. It’s a too many like stops that I hav... | Education, Education, Education | Content Difficulty, Complexity, Accessibility | Negative, Negative, Negative | Education - Content Difficulty - Negative, Education - Complexity - Negative, Education - Accessibility - Negative | ### USER: 100 percent real: I been pushing through these courses and I like how it was set up gives you a set of words and than you work through them but set it as beginner the basics are well needed here. The app is already trying to have my typing full sentences but I don’t know how to spell half the words. It’s a to... | ### Review: title: 100 percent real, content: I been pushing through these courses and I like how it was set up gives you a set of words and than you work through them but set it as beginner the basics are well needed here. The app is already trying to have my typing full sentences but I don’t know how to spell half th... | ### Review: title: 100 percent real, content: I been pushing through these courses and I like how it was set up gives you a set of words and than you work through them but set it as beginner the basics are well needed here. The app is already trying to have my typing full sentences but I don’t know how to spell half th... |
Excuse notes | In the event that you're sick and are unable to call in the day you call out be prepared to be lied to by a doctor that they will back date and cover all the days you're out on the excuse note. I wasn't able to call in because I unfortunately got extremely sick so I called in when I felt better, doctor said he would wr... | Healthcare, Healthcare | Service, Customer service | negative, negative | Healthcare - Service - negative, Healthcare - Customer service - negative | ### USER: Excuse notes: In the event that you're sick and are unable to call in the day you call out be prepared to be lied to by a doctor that they will back date and cover all the days you're out on the excuse note. I wasn't able to call in because I unfortunately got extremely sick so I called in when I felt better,... | ### Review: title: Excuse notes, content: In the event that you're sick and are unable to call in the day you call out be prepared to be lied to by a doctor that they will back date and cover all the days you're out on the excuse note. I wasn't able to call in because I unfortunately got extremely sick so I called in w... | ### Review: title: Excuse notes, content: In the event that you're sick and are unable to call in the day you call out be prepared to be lied to by a doctor that they will back date and cover all the days you're out on the excuse note. I wasn't able to call in because I unfortunately got extremely sick so I called in w... |
Wishes | I have loved this game for years and still do!! I play it everyday and I will do for a long time. But there are still some flaws about it. , BUILDER HUTS... I wish that you could be able to power up the builder huts so that you could get double the amount of builders but it would cost a bit more than powering up colle... | Gameplay, Gameplay, Gameplay | Builder Huts, Army Fightback, Dark Elixir Collection | Negative, Negative, Negative | Gameplay - Builder Huts - Negative, Gameplay - Army Fightback - Negative, Gameplay - Dark Elixir Collection - Negative | ### USER: Wishes: I have loved this game for years and still do!! I play it everyday and I will do for a long time. But there are still some flaws about it. , BUILDER HUTS... I wish that you could be able to power up the builder huts so that you could get double the amount of builders but it would cost a bit more than... | ### Review: title: Wishes, content: I have loved this game for years and still do!! I play it everyday and I will do for a long time. But there are still some flaws about it. , BUILDER HUTS... I wish that you could be able to power up the builder huts so that you could get double the amount of builders but it would co... | ### Review: title: Wishes, content: I have loved this game for years and still do!! I play it everyday and I will do for a long time. But there are still some flaws about it. , BUILDER HUTS... I wish that you could be able to power up the builder huts so that you could get double the amount of builders but it would co... |
Horrible. Used to be good. Now overloaded. | This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time this happened I called customer service and she helped me... | Telehealth | Wait times | negative | Telehealth - Wait times - negative | ### USER: Horrible. Used to be good. Now overloaded.: This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. The first time thi... | ### Review: title: Horrible. Used to be good. Now overloaded., content: This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. ... | ### Review: title: Horrible. Used to be good. Now overloaded., content: This used to be a great telehealth service but the last two times I have tried to connect over the last few months, the wait times have been horrific and then after over an hour of waiting each time, I get an email that states I missed their call. ... |
Meh | The app is slow and communication was slow. I have Psoriasis and previously went into a dermatologist once a year and they would give me a yearly prescription. This time I tried Teledoc and initially it seemed to go well. Submitted my case was fairly simple and I got a reply the next day confirming Psoriasis and a pres... | Communication, Communication, Prescription, Prescription, Overall | responsiveness, correctness, duration, purpose, usefulness | negative, negative, negative, negative, negative | Communication - responsiveness - negative, Communication - correctness - negative, Prescription - duration - negative, Prescription - purpose - negative, Overall - usefulness - negative | ### USER: Meh: The app is slow and communication was slow. I have Psoriasis and previously went into a dermatologist once a year and they would give me a yearly prescription. This time I tried Teledoc and initially it seemed to go well. Submitted my case was fairly simple and I got a reply the next day confirming Psori... | ### Review: title: Meh, content: The app is slow and communication was slow. I have Psoriasis and previously went into a dermatologist once a year and they would give me a yearly prescription. This time I tried Teledoc and initially it seemed to go well. Submitted my case was fairly simple and I got a reply the next da... | ### Review: title: Meh, content: The app is slow and communication was slow. I have Psoriasis and previously went into a dermatologist once a year and they would give me a yearly prescription. This time I tried Teledoc and initially it seemed to go well. Submitted my case was fairly simple and I got a reply the next da... |
Ugh, stop taking features we like. | First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Please please put a little heart beside the defa... | App-Interface | star_ratings | negative | App-Interface - star_ratings - negative | ### USER: Ugh, stop taking features we like.: First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items while shopping. Pl... | ### Review: title: Ugh, stop taking features we like., content: First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items ... | ### Review: title: Ugh, stop taking features we like., content: First you took away the way “liked” items were marked listed and we could see what we already added to our default list without having to click on the item again for the 5th time just to see the heart is already clicked. It was way easier to compare items ... |
I Started in 2012, Recently Retired | I played religiously for many years. My first base was built in 2012 and then I started a new one and maxed it to town hall 12 (when that was the max town hall). Clash of Clans was a part of my childhood, teenage years, and some of my adult life. , , I just could not find the will-power to want to keep going. I still r... | Gameplay, Gameplay, Gameplay, Gameplay, Gameplay | Wait Times, Strategy, Base Design, Socialization, Pay2Win | Negative, Positive, Positive, Positive, Negative | Gameplay - Wait Times - Negative, Gameplay - Strategy - Positive, Gameplay - Base Design - Positive, Gameplay - Socialization - Positive, Gameplay - Pay2Win - Negative | ### USER: I Started in 2012, Recently Retired: I played religiously for many years. My first base was built in 2012 and then I started a new one and maxed it to town hall 12 (when that was the max town hall). Clash of Clans was a part of my childhood, teenage years, and some of my adult life. , , I just could not find ... | ### Review: title: I Started in 2012, Recently Retired, content: I played religiously for many years. My first base was built in 2012 and then I started a new one and maxed it to town hall 12 (when that was the max town hall). Clash of Clans was a part of my childhood, teenage years, and some of my adult life. , , I ju... | ### Review: title: I Started in 2012, Recently Retired, content: I played religiously for many years. My first base was built in 2012 and then I started a new one and maxed it to town hall 12 (when that was the max town hall). Clash of Clans was a part of my childhood, teenage years, and some of my adult life. , , I ju... |
Instagram | The app is cool and all nothing bad to say about the app itself. However it’s more of the people and other accounts that are on it i been on instagram for a couple of years then deleted my old account cuz i need a break form social media all together i reinstalled it maybe 2 weeks ago made a new account for a fresh sta... | Social, App, App, App, App | Scammers, Loading, Overall, Social media, Features | negative, negative, positive, negative, negative | Social - Scammers - negative, App - Loading - negative, Social - Fake accounts - negative, App - Overall - positive, Social - Loved ones - positive | ### USER: Instagram: The app is cool and all nothing bad to say about the app itself. However it’s more of the people and other accounts that are on it i been on instagram for a couple of years then deleted my old account cuz i need a break form social media all together i reinstalled it maybe 2 weeks ago made a new ac... | ### Review: title: Instagram, content: The app is cool and all nothing bad to say about the app itself. However it’s more of the people and other accounts that are on it i been on instagram for a couple of years then deleted my old account cuz i need a break form social media all together i reinstalled it maybe 2 weeks... | ### Review: title: Instagram, content: The app is cool and all nothing bad to say about the app itself. However it’s more of the people and other accounts that are on it i been on instagram for a couple of years then deleted my old account cuz i need a break form social media all together i reinstalled it maybe 2 weeks... |
Super fun but... | This game is great I love it, but every time I play I want to slam my phone against the wall because of two things. One thing is the troops attack targets. I haven’t lost a battle yet, but because of this it’s bound to happen. For me I use 10 dragons w/ 3 lighting spells, and I can’t tell you how many time the air defe... | Game, Game, Game | AI, Matchmaking, Challenge | negative, negative, positive | Game - AI - negative, Game - Matchmaking - negative, Game - Challenge - positive | ### USER: Super fun but...: This game is great I love it, but every time I play I want to slam my phone against the wall because of two things. One thing is the troops attack targets. I haven’t lost a battle yet, but because of this it’s bound to happen. For me I use 10 dragons w/ 3 lighting spells, and I can’t tell yo... | ### Review: title: Super fun but..., content: This game is great I love it, but every time I play I want to slam my phone against the wall because of two things. One thing is the troops attack targets. I haven’t lost a battle yet, but because of this it’s bound to happen. For me I use 10 dragons w/ 3 lighting spells, a... | ### Review: title: Super fun but..., content: This game is great I love it, but every time I play I want to slam my phone against the wall because of two things. One thing is the troops attack targets. I haven’t lost a battle yet, but because of this it’s bound to happen. For me I use 10 dragons w/ 3 lighting spells, a... |
New update needs fixing | The custom background wallpaper for my chats was removed after updating, I know it can be set from my camera roll, but ends up stretched out and it looks very very unappealing. Also, dark mode should be switchable from within the app... I don’t really like the colors that dark mode offers in WhatsApp, but I do like the... | User Interface, User Interface | Custom Wallpapers, Dark Mode | Negative, Negative | User Interface - Custom Wallpapers - Negative, User Interface - Dark Mode - Negative | ### USER: New update needs fixing: The custom background wallpaper for my chats was removed after updating, I know it can be set from my camera roll, but ends up stretched out and it looks very very unappealing. Also, dark mode should be switchable from within the app... I don’t really like the colors that dark mode of... | ### Review: title: New update needs fixing, content: The custom background wallpaper for my chats was removed after updating, I know it can be set from my camera roll, but ends up stretched out and it looks very very unappealing. Also, dark mode should be switchable from within the app... I don’t really like the colors... | ### Review: title: New update needs fixing, content: The custom background wallpaper for my chats was removed after updating, I know it can be set from my camera roll, but ends up stretched out and it looks very very unappealing. Also, dark mode should be switchable from within the app... I don’t really like the colors... |
No help from scammers | I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This account has been around since last Octo... | Customer service, User interface, Safety | Helpfulness, Contact options, Impersonation | negative, negative, negative | Security - Account Protection - Negative, Security - Spam/Scam - Negative, Customer Service - Communication Channels - Negative, Customer Service - Responsiveness - Negative | ### USER: No help from scammers: I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since 2013. This accoun... | ### Review: title: No help from scammers, content: I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since... | ### Review: title: No help from scammers, content: I’m really upset with the way, this company operates. I have an issue where there is a person on here from Nigeria that created a fake profile impersonating me. They have 15,000 fake followers and they even successfully got my account deleted. I’ve had my account since... |
Instagram does not care about their users | Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary reso... | **Category, App, App, App | Aspect, Usability, Shopping, Money-making | Sentiment**, Negative, Negative, Negative | App - Usability - negative, App - Shopping Functionality - negative | ### USER: Instagram does not care about their users: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social me... | ### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is pri... | ### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is pri... |
Good app but trash | How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what happens for account errors. Just... | Support, UI, Social, Social | support, ease of use, contact with support, platform size | negative, positive, negative, positive | Functionality - Support - negative, Content - Photos - positive, Functionality - Support - negative | ### USER: Good app but trash: How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’t tell you what ha... | ### Review: title: Good app but trash, content: How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’... | ### Review: title: Good app but trash, content: How is this a social app but can’t be social when trying to contact an actual human for support? It’s a great app for pics and stuff but good luck actually trying to contact a person if you need help. You will never talk to a human at all. And not only that, but they don’... |
Don’t ask to delete your account | The reason I give it a one star is because it has been EXTREMELY frustrating. I say this because the last time i played was about a year ago and i wanted to delete my account. So since I linked my account there was no way to do that, so I ask supercell. At first I get there robot that asks if I want to restore my accou... | Gameplay | Deletion | negative | Gameplay - Deletion - negative | ### USER: Don’t ask to delete your account: The reason I give it a one star is because it has been EXTREMELY frustrating. I say this because the last time i played was about a year ago and i wanted to delete my account. So since I linked my account there was no way to do that, so I ask supercell. At first I get there r... | ### Review: title: Don’t ask to delete your account, content: The reason I give it a one star is because it has been EXTREMELY frustrating. I say this because the last time i played was about a year ago and i wanted to delete my account. So since I linked my account there was no way to do that, so I ask supercell. At f... | ### Review: title: Don’t ask to delete your account, content: The reason I give it a one star is because it has been EXTREMELY frustrating. I say this because the last time i played was about a year ago and i wanted to delete my account. So since I linked my account there was no way to do that, so I ask supercell. At f... |
One of the best games in the history of mobile gaming. | I mean, i have nothing to say at all. This game is perfect. A BIG perfect. , I know some people have issues with their account being “lost” and not being able to retrieve it even after contacting help and support. I had my account locked and within 4 hours i got it back because I cooperated. Yes dudes, you gotta learn ... | Gameplay, Gameplay, Gameplay, Gameplay, Gameplay | Progression, Accessibility, Gameplay Quality, Time Drain, Options for Progression | Positive, Positive, Positive, Negative, Positive | Gameplay - Progression - Positive, Gameplay - Accessibility - Positive, Gameplay - Gameplay Quality - Positive, Gameplay - Time Drain - Negative, Gameplay - Options for Progression - Positive | ### USER: One of the best games in the history of mobile gaming.: I mean, i have nothing to say at all. This game is perfect. A BIG perfect. , I know some people have issues with their account being “lost” and not being able to retrieve it even after contacting help and support. I had my account locked and within 4 hou... | ### Review: title: One of the best games in the history of mobile gaming., content: I mean, i have nothing to say at all. This game is perfect. A BIG perfect. , I know some people have issues with their account being “lost” and not being able to retrieve it even after contacting help and support. I had my account locke... | ### Review: title: One of the best games in the history of mobile gaming., content: I mean, i have nothing to say at all. This game is perfect. A BIG perfect. , I know some people have issues with their account being “lost” and not being able to retrieve it even after contacting help and support. I had my account locke... |
Am I having a nightmare? | I must be having a really bad dream. I dreamt that I was shopping for a mattress pad and looking through a list of options. After I view a products details, when I returned to my search I was brought back to the beginning of my search. I unable to resume searching from where I left off and I can no longer see what prod... | Search | Shopping experience | negative | Search - Shopping experience - negative | ### USER: Am I having a nightmare?: I must be having a really bad dream. I dreamt that I was shopping for a mattress pad and looking through a list of options. After I view a products details, when I returned to my search I was brought back to the beginning of my search. I unable to resume searching from where I left o... | ### Review: title: Am I having a nightmare?, content: I must be having a really bad dream. I dreamt that I was shopping for a mattress pad and looking through a list of options. After I view a products details, when I returned to my search I was brought back to the beginning of my search. I unable to resume searching f... | ### Review: title: Am I having a nightmare?, content: I must be having a really bad dream. I dreamt that I was shopping for a mattress pad and looking through a list of options. After I view a products details, when I returned to my search I was brought back to the beginning of my search. I unable to resume searching f... |
App never works, dead links that go no where, no app support | As a business owner who uses Instagram to promote my business - I find the app unreliable with tons of glitches and dead links that don’t work, the app is cluttered with options / links that make the user interface look unprofessional and Instagram is slowly making the same mistakes that Facebook made with their Ui des... | Interface, Functionality, Functionality, Functionality, Functionality, Functionality, Support, Interface, Interface, Interface | User interface, Links, Login, Posting, Glitches, Ads, App support, Cluttered, User design, Features | negative, negative, negative, negative, negative, negative, negative, negative, negative, negative | App-Features - User Interface - Negative, App-Features - Advertising - Negative, App-Support - Responsiveness - Negative, App-Features - User Interface - Negative, App-Features - Complexity - Negative | ### USER: App never works, dead links that go no where, no app support: As a business owner who uses Instagram to promote my business - I find the app unreliable with tons of glitches and dead links that don’t work, the app is cluttered with options / links that make the user interface look unprofessional and Instagram... | ### Review: title: App never works, dead links that go no where, no app support, content: As a business owner who uses Instagram to promote my business - I find the app unreliable with tons of glitches and dead links that don’t work, the app is cluttered with options / links that make the user interface look unprofessi... | ### Review: title: App never works, dead links that go no where, no app support, content: As a business owner who uses Instagram to promote my business - I find the app unreliable with tons of glitches and dead links that don’t work, the app is cluttered with options / links that make the user interface look unprofessi... |
Complete joke don’t waist time or $ | Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accuracy. My son had an upper respiratory infection s... | Healthcare, Healthcare, Healthcare | Billing, Diagnosis, Treatment Plan | Negative, Negative, Negative | Healthcare - Billing - Negative, Healthcare - Diagnosis - Negative, Healthcare - Treatment Plan - Negative | ### USER: Complete joke don’t waist time or $: Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with an ounce of accura... | ### Review: title: Complete joke don’t waist time or $, content: Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with ... | ### Review: title: Complete joke don’t waist time or $, content: Complete joke and criminal to charge patients and bill insurance companies with no intention of actually treating illness. You shouldn’t have to convince a Dr of Illness if symptoms are self explanatory. Dr. Diab didn’t even write up my sons report with ... |
THIS IS A URGENT NEED | Hello instagram, Your most recent upgrade, which lets users attach a 30-second audio clip to their notes, has caused me some trouble. All of my buddies have received this update, but I haven’t. I’ve made an effort to be patient and to fix the problem. I tried upgrading the app numerous times, restarting my phone, updat... | App | Update | Negative | App - Updates - Negative, App - Features - Negative | ### USER: THIS IS A URGENT NEED: Hello instagram, Your most recent upgrade, which lets users attach a 30-second audio clip to their notes, has caused me some trouble. All of my buddies have received this update, but I haven’t. I’ve made an effort to be patient and to fix the problem. I tried upgrading the app numerous ... | ### Review: title: THIS IS A URGENT NEED, content: Hello instagram, Your most recent upgrade, which lets users attach a 30-second audio clip to their notes, has caused me some trouble. All of my buddies have received this update, but I haven’t. I’ve made an effort to be patient and to fix the problem. I tried upgrading... | ### Review: title: THIS IS A URGENT NEED, content: Hello instagram, Your most recent upgrade, which lets users attach a 30-second audio clip to their notes, has caused me some trouble. All of my buddies have received this update, but I haven’t. I’ve made an effort to be patient and to fix the problem. I tried upgrading... |
Supercell is greedy | I’ve been playing clash of clans for about ten years. At one point I thought I was pretty good at the game, but with all the new updates and new town halls, it’s impossible to keep up. Sure the game is well designed and the game is really fun, but this game is pay to win. I’ll admit it , I spent way too much money on t... | App, Gameplay, Gameplay, Gameplay, Gameplay, Progression, Progression, In-App Purchases, Company | Price, Design, Enjoyment, Currency, Upgrade Times, Maxing Out, Spending, Battle Pass, Greed | Negative, Positive, Positive, Negative, Negative, Negative, Negative, Negative, Negative | App - Price - Negative, Gameplay - Design - Positive, Gameplay - Enjoyment - Positive, Gameplay - Currency - Negative, Gameplay - Upgrade Times - Negative, Progression - Maxing Out - Negative, Progression - Spending - Negative, In-App Purchases - Battle Pass - Negative, Company - Greed - Negative | ### USER: Supercell is greedy: I’ve been playing clash of clans for about ten years. At one point I thought I was pretty good at the game, but with all the new updates and new town halls, it’s impossible to keep up. Sure the game is well designed and the game is really fun, but this game is pay to win. I’ll admit it , ... | ### Review: title: Supercell is greedy, content: I’ve been playing clash of clans for about ten years. At one point I thought I was pretty good at the game, but with all the new updates and new town halls, it’s impossible to keep up. Sure the game is well designed and the game is really fun, but this game is pay to win... | ### Review: title: Supercell is greedy, content: I’ve been playing clash of clans for about ten years. At one point I thought I was pretty good at the game, but with all the new updates and new town halls, it’s impossible to keep up. Sure the game is well designed and the game is really fun, but this game is pay to win... |
Horrible | My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t get in since WhatsApp doesn’t have my e... | Security, Security, Security, Security | Communication, Account access, Functionality, Spam | Negative, Negative, Negative, Negative | Security - Communication - Negative, Security - Account access - Negative, Security - Functionality - Negative, Security - Spam - Negative | ### USER: Horrible: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t get in since WhatsA... | ### Review: title: Horrible, content: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t g... | ### Review: title: Horrible, content: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t g... |
Frustrating After the First Month | I use to really enjoy this game, but it almost seems as though you are being punished for not spending all day on the app. If you’re not playing the app, other clans can attack your home base, which I get is part of the fun, however there should be a cap of how many times that can happen throughout the day. It gets REA... | Gameplay | Clan attacks | negative | Gameplay - Clan attacks - negative | ### USER: Frustrating After the First Month: I use to really enjoy this game, but it almost seems as though you are being punished for not spending all day on the app. If you’re not playing the app, other clans can attack your home base, which I get is part of the fun, however there should be a cap of how many times th... | ### Review: title: Frustrating After the First Month, content: I use to really enjoy this game, but it almost seems as though you are being punished for not spending all day on the app. If you’re not playing the app, other clans can attack your home base, which I get is part of the fun, however there should be a cap of... | ### Review: title: Frustrating After the First Month, content: I use to really enjoy this game, but it almost seems as though you are being punished for not spending all day on the app. If you’re not playing the app, other clans can attack your home base, which I get is part of the fun, however there should be a cap of... |
Pretty cool game | I have to say this game can be addicting and I agree with others who say that once you get to the top levels it does get expensive. I do love it when the developers give us days to boost for 1 gem and also when they give us days where troops or potions are cheaper THANK YOU. The only reason I have it at 4 stars is beca... | Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay | Addiction, In-app purchases, Offers, Victory rewards, Troop training, Progression | positive, negative, positive, negative, negative, negative | Gameplay - Addiction - positive, Gameplay - In-app purchases - negative, Gameplay - Offers - positive, Gameplay - Victory rewards - negative, Gameplay - Troop training - negative, Gameplay - Progression - negative | ### USER: Pretty cool game: I have to say this game can be addicting and I agree with others who say that once you get to the top levels it does get expensive. I do love it when the developers give us days to boost for 1 gem and also when they give us days where troops or potions are cheaper THANK YOU. The only reason ... | ### Review: title: Pretty cool game, content: I have to say this game can be addicting and I agree with others who say that once you get to the top levels it does get expensive. I do love it when the developers give us days to boost for 1 gem and also when they give us days where troops or potions are cheaper THANK YOU... | ### Review: title: Pretty cool game, content: I have to say this game can be addicting and I agree with others who say that once you get to the top levels it does get expensive. I do love it when the developers give us days to boost for 1 gem and also when they give us days where troops or potions are cheaper THANK YOU... |
What good was downloading the updated version of the app! | I have been having problems using even the basic features of Instagram! So I went and updated it just a couple of days ago and it did nothing to help with the problems I’ve been experiencing!! I can’t like any posts, I am unable to comment on my own posts and I can’t comment on anyone else’s posts!! It’s so frustrating... | User Interface, Functionality, App Updates | General, Commenting, Recent Update | Negative, Negative, Negative | Functionality - Basic features - negative | ### USER: What good was downloading the updated version of the app!: I have been having problems using even the basic features of Instagram! So I went and updated it just a couple of days ago and it did nothing to help with the problems I’ve been experiencing!! I can’t like any posts, I am unable to comment on my own p... | ### Review: title: What good was downloading the updated version of the app!, content: I have been having problems using even the basic features of Instagram! So I went and updated it just a couple of days ago and it did nothing to help with the problems I’ve been experiencing!! I can’t like any posts, I am unable to c... | ### Review: title: What good was downloading the updated version of the app!, content: I have been having problems using even the basic features of Instagram! So I went and updated it just a couple of days ago and it did nothing to help with the problems I’ve been experiencing!! I can’t like any posts, I am unable to c... |
I spend $15 and did not get a refund… | I am going to rate this game a 1 star. I literally spend $15 on this game when I first started playing on a brand new account to buy some gems. Then, I realize that after I bought my gems, I did not get what I paid for. I basically paid $15 on this mobile game just to get nothing in return. I tried everything in my pow... | Game, Game, Game, Game | Gems, Customer Service, Price, Monetization | Negative, Negative, Negative, Negative | Game - Gems - Negative, Game - Customer Service - Negative, Game - Price - Negative, Game - Monetization - Negative | ### USER: I spend $15 and did not get a refund…: I am going to rate this game a 1 star. I literally spend $15 on this game when I first started playing on a brand new account to buy some gems. Then, I realize that after I bought my gems, I did not get what I paid for. I basically paid $15 on this mobile game just to ge... | ### Review: title: I spend $15 and did not get a refund…, content: I am going to rate this game a 1 star. I literally spend $15 on this game when I first started playing on a brand new account to buy some gems. Then, I realize that after I bought my gems, I did not get what I paid for. I basically paid $15 on this mobi... | ### Review: title: I spend $15 and did not get a refund…, content: I am going to rate this game a 1 star. I literally spend $15 on this game when I first started playing on a brand new account to buy some gems. Then, I realize that after I bought my gems, I did not get what I paid for. I basically paid $15 on this mobi... |
I will not use this service again | After spending 3 sleepless days/nights in excruciating pain, the Teladoc and Walgreens could not seem to get my prescription submitted and/or filled. Teledoc insisted that it was there and Walgreens reported that they had no record...this went on for about 7 hours until I was simply forced to have to go into an Urgent ... | Healthcare, Healthcare, Healthcare | Pharmacy, Doctor, Service | negative, negative, negative | Healthcare - Pharmacy - negative, Healthcare - Doctor - negative, Healthcare - Service - negative | ### USER: I will not use this service again: After spending 3 sleepless days/nights in excruciating pain, the Teladoc and Walgreens could not seem to get my prescription submitted and/or filled. Teledoc insisted that it was there and Walgreens reported that they had no record...this went on for about 7 hours until I wa... | ### Review: title: I will not use this service again, content: After spending 3 sleepless days/nights in excruciating pain, the Teladoc and Walgreens could not seem to get my prescription submitted and/or filled. Teledoc insisted that it was there and Walgreens reported that they had no record...this went on for about ... | ### Review: title: I will not use this service again, content: After spending 3 sleepless days/nights in excruciating pain, the Teladoc and Walgreens could not seem to get my prescription submitted and/or filled. Teledoc insisted that it was there and Walgreens reported that they had no record...this went on for about ... |
Limiting msg forwarding to one group if the msg was already forwarded multiple times | Why is the new update change log not talking about this?, , Whatsapp doesn’t allow you to forward a msg to multiple groups if the msg has already been forwarded multiple times before reaching you., , The reason whatsapp could have done this is to track who sent the msg in the first place and to avoid spreading rumors/m... | Functionality | Forwarding messages | Negative | Functionality - Forwarding messages - Negative | ### USER: Limiting msg forwarding to one group if the msg was already forwarded multiple times: Why is the new update change log not talking about this?, , Whatsapp doesn’t allow you to forward a msg to multiple groups if the msg has already been forwarded multiple times before reaching you., , The reason whatsapp coul... | ### Review: title: Limiting msg forwarding to one group if the msg was already forwarded multiple times, content: Why is the new update change log not talking about this?, , Whatsapp doesn’t allow you to forward a msg to multiple groups if the msg has already been forwarded multiple times before reaching you., , The re... | ### Review: title: Limiting msg forwarding to one group if the msg was already forwarded multiple times, content: Why is the new update change log not talking about this?, , Whatsapp doesn’t allow you to forward a msg to multiple groups if the msg has already been forwarded multiple times before reaching you., , The re... |
Not user friendly | I am a teacher who appreciates learning apps. I have a PhD in psychology and so I can appreciate a good learning app. I really like Duolingo, for example, because they nudge learners using what we know about learning. After using Duolingo for almost 3 years I was ready to try something new. Babbel seemed like the obvio... | App, App, App | Navigability, Content, Assessment | Negative, Negative, Negative | App - Navigability - Negative, App - Content - Negative, App - Assessment - Negative | ### USER: Not user friendly: I am a teacher who appreciates learning apps. I have a PhD in psychology and so I can appreciate a good learning app. I really like Duolingo, for example, because they nudge learners using what we know about learning. After using Duolingo for almost 3 years I was ready to try something new.... | ### Review: title: Not user friendly, content: I am a teacher who appreciates learning apps. I have a PhD in psychology and so I can appreciate a good learning app. I really like Duolingo, for example, because they nudge learners using what we know about learning. After using Duolingo for almost 3 years I was ready to ... | ### Review: title: Not user friendly, content: I am a teacher who appreciates learning apps. I have a PhD in psychology and so I can appreciate a good learning app. I really like Duolingo, for example, because they nudge learners using what we know about learning. After using Duolingo for almost 3 years I was ready to ... |
PCP | I spoke for the 1st time with my PCP with Teladoc and I was highly disappointed. I am not sure if it was a bad day, because it is Monday, but it was not a pleasant experience. This process is new for me and her level of commitment or concern was minimal at the least. I selected the physician based on Teladoc ratings. H... | Healthcare, Healthcare, Healthcare | Physician, Service, Nurse assistant | Negative, Negative, Positive | Healthcare - Physician - Negative, Healthcare - Service - Negative, Healthcare - Nurse assistant - Positive | ### USER: PCP: I spoke for the 1st time with my PCP with Teladoc and I was highly disappointed. I am not sure if it was a bad day, because it is Monday, but it was not a pleasant experience. This process is new for me and her level of commitment or concern was minimal at the least. I selected the physician based on Tel... | ### Review: title: PCP, content: I spoke for the 1st time with my PCP with Teladoc and I was highly disappointed. I am not sure if it was a bad day, because it is Monday, but it was not a pleasant experience. This process is new for me and her level of commitment or concern was minimal at the least. I selected the phys... | ### Review: title: PCP, content: I spoke for the 1st time with my PCP with Teladoc and I was highly disappointed. I am not sure if it was a bad day, because it is Monday, but it was not a pleasant experience. This process is new for me and her level of commitment or concern was minimal at the least. I selected the phys... |
This app | I don’t understand this app. It has no information for you when you login. It ask you to sign in on top of a sign in. It’s ridiculous how I try over and over to sign into this app it says hello with my name but when I try to use features it asks me to sign in again. It tells me that I don’t have any resent orders when... | Usability, Functionality, Functionality, Functionality | Sign-in, Feature access, Order tracking, Feedback | negative, negative, negative, negative | Usability - Sign-in - negative, Functionality - Feature access - negative, Functionality - Order tracking - negative, Functionality - Feedback - negative | ### USER: This app: I don’t understand this app. It has no information for you when you login. It ask you to sign in on top of a sign in. It’s ridiculous how I try over and over to sign into this app it says hello with my name but when I try to use features it asks me to sign in again. It tells me that I don’t have an... | ### Review: title: This app, content: I don’t understand this app. It has no information for you when you login. It ask you to sign in on top of a sign in. It’s ridiculous how I try over and over to sign into this app it says hello with my name but when I try to use features it asks me to sign in again. It tells me th... | ### Review: title: This app, content: I don’t understand this app. It has no information for you when you login. It ask you to sign in on top of a sign in. It’s ridiculous how I try over and over to sign into this app it says hello with my name but when I try to use features it asks me to sign in again. It tells me th... |
Needs more options, Couldn’t use here’s why. | I was reading reviews to see how good this is for beginners, I decided to get the app and see how it looked. I was looking at the languages and there wasn’t a wide variety. I was learning Spanish for quite some time but hoping to learn Japanese with babbel or other learning apps for beginners, Sadly Japanese wasn’t an ... | App Features | Language Options | Negative | App Features - Language Options - Negative | ### USER: Needs more options, Couldn’t use here’s why.: I was reading reviews to see how good this is for beginners, I decided to get the app and see how it looked. I was looking at the languages and there wasn’t a wide variety. I was learning Spanish for quite some time but hoping to learn Japanese with babbel or othe... | ### Review: title: Needs more options, Couldn’t use here’s why., content: I was reading reviews to see how good this is for beginners, I decided to get the app and see how it looked. I was looking at the languages and there wasn’t a wide variety. I was learning Spanish for quite some time but hoping to learn Japanese w... | ### Review: title: Needs more options, Couldn’t use here’s why., content: I was reading reviews to see how good this is for beginners, I decided to get the app and see how it looked. I was looking at the languages and there wasn’t a wide variety. I was learning Spanish for quite some time but hoping to learn Japanese w... |
Great game but one lost feature | Games very fun for a side game, been playing for 3-4 years and haven’t been bored, It isn’t a super Grind nonstop game, it’s a game of convenience , and it has a good progression and simple upgrade system that I think works for the genre it’s in better then most games, and it has a wide variety of buildings and troops ... | Gameplay, Gameplay, Gameplay, Gameplay, Social, Social, Overall | Variety, Progression, Upgrade system, Grind, Clan system, Global chat, Game experience | positive, positive, positive, neutral, negative, negative, positive | Gameplay - Variety - positive, Gameplay - Progression - positive, Gameplay - Upgrade system - positive, Gameplay - Grind - neutral, Social - Clan system - negative, Social - Global chat - negative, Overall - Game experience - positive | ### USER: Great game but one lost feature: Games very fun for a side game, been playing for 3-4 years and haven’t been bored, It isn’t a super Grind nonstop game, it’s a game of convenience , and it has a good progression and simple upgrade system that I think works for the genre it’s in better then most games, and it ... | ### Review: title: Great game but one lost feature, content: Games very fun for a side game, been playing for 3-4 years and haven’t been bored, It isn’t a super Grind nonstop game, it’s a game of convenience , and it has a good progression and simple upgrade system that I think works for the genre it’s in better then m... | ### Review: title: Great game but one lost feature, content: Games very fun for a side game, been playing for 3-4 years and haven’t been bored, It isn’t a super Grind nonstop game, it’s a game of convenience , and it has a good progression and simple upgrade system that I think works for the genre it’s in better then m... |
App for Apple Watch please! 🙏🏻 | WhatsApp is without a doubt the best social networking app I’ve ever used. And I’ve been using it for more years than I can count. Pretty much from the beginning. , And as times and technology have changed and advanced, so have the app’s features and capabilities. , , Now for the reason I had to take off a star:, Despi... | App | Features | Negative | App - Features - Negative | ### USER: App for Apple Watch please! 🙏🏻: WhatsApp is without a doubt the best social networking app I’ve ever used. And I’ve been using it for more years than I can count. Pretty much from the beginning. , And as times and technology have changed and advanced, so have the app’s features and capabilities. , , Now for... | ### Review: title: App for Apple Watch please! 🙏🏻, content: WhatsApp is without a doubt the best social networking app I’ve ever used. And I’ve been using it for more years than I can count. Pretty much from the beginning. , And as times and technology have changed and advanced, so have the app’s features and capabil... | ### Review: title: App for Apple Watch please! 🙏🏻, content: WhatsApp is without a doubt the best social networking app I’ve ever used. And I’ve been using it for more years than I can count. Pretty much from the beginning. , And as times and technology have changed and advanced, so have the app’s features and capabil... |
New what’s app update. | I do not like this new what’s app update. It’s looks exactly like instagram. If what’s app is a personal app for messaging why are you adding channels and ask us to view people’s accounts we don’t even know. Let talk about status updates. It use to be where I am able to scroll up and down and choose the status I want n... | Communication, Communication, Communication | Features, Interface, Usability | Negative, Negative, Negative | Communication - Features - Negative, Communication - Interface - Negative, Communication - Usability - Negative | ### USER: New what’s app update.: I do not like this new what’s app update. It’s looks exactly like instagram. If what’s app is a personal app for messaging why are you adding channels and ask us to view people’s accounts we don’t even know. Let talk about status updates. It use to be where I am able to scroll up and d... | ### Review: title: New what’s app update., content: I do not like this new what’s app update. It’s looks exactly like instagram. If what’s app is a personal app for messaging why are you adding channels and ask us to view people’s accounts we don’t even know. Let talk about status updates. It use to be where I am able ... | ### Review: title: New what’s app update., content: I do not like this new what’s app update. It’s looks exactly like instagram. If what’s app is a personal app for messaging why are you adding channels and ask us to view people’s accounts we don’t even know. Let talk about status updates. It use to be where I am able ... |
Awful Customer Service | Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it will be a risk to the accounts se... | Customer Service | Customer service | negative | Customer Service - Customer service - negative | ### USER: Awful Customer Service: Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the information if it... | ### Review: title: Awful Customer Service, content: Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the... | ### Review: title: Awful Customer Service, content: Worst customer service, they can't even understand the legal interpretation of their own Term of Service. Basically, I got an account locked for taking care or a base for a friend, which is not a violation of the Clash of clans TOS since they only say to not share the... |
Delivery hours | I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t un... | Delivery hours | delivery times | negative | Delivery hours - delivery times - negative | ### USER: Delivery hours: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a... | ### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery dr... | ### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery dr... |
Temporarily blocked | Hear me out, I’ve been using Instagram since it was first made and I never had many problems with it until now. I’ll unfollow people that I don’t interact with anymore and then I’ll stop when it gives me the message that they’re limiting how much people can unfollow, follow, etc. then a day or two goes by (of me not un... | App | Functionality | Negative | App Functionality - Unfollowing - Negative, App Functionality - Liking - Negative, App Functionality - Posting Stories - Neutral, App Functionality - Replying to DMs - Neutral | ### USER: Temporarily blocked: Hear me out, I’ve been using Instagram since it was first made and I never had many problems with it until now. I’ll unfollow people that I don’t interact with anymore and then I’ll stop when it gives me the message that they’re limiting how much people can unfollow, follow, etc. then a d... | ### Review: title: Temporarily blocked, content: Hear me out, I’ve been using Instagram since it was first made and I never had many problems with it until now. I’ll unfollow people that I don’t interact with anymore and then I’ll stop when it gives me the message that they’re limiting how much people can unfollow, fol... | ### Review: title: Temporarily blocked, content: Hear me out, I’ve been using Instagram since it was first made and I never had many problems with it until now. I’ll unfollow people that I don’t interact with anymore and then I’ll stop when it gives me the message that they’re limiting how much people can unfollow, fol... |
Used to be about connecting- now it’s just advertising | I used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and friends) and due to the new - “you’re all done” feature I constantly miss posts and... | Socializing, Socializing, UI | Ads, Posts, Feed | Negative, Negative, Negative | Social Engagement - Posts - Negative, Social Engagement - Stories - Negative, Ads - Ads - Positive, Ads - Personalization - Positive, Ads - Placement - Negative | ### USER: Used to be about connecting- now it’s just advertising: I used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and friends) and due ... | ### Review: title: Used to be about connecting- now it’s just advertising, content: I used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and... | ### Review: title: Used to be about connecting- now it’s just advertising, content: I used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and... |
Great Program, could improve interface | I really like using Babbel, I feel it’s a great way to make incremental improvements over time. That being said, some small changes would make it a lot better. I hate the way words get broken up into blocks of one or two letters during review. It really interrupts recall, I would prefer to spell out the whole word at o... | Interface, Interface, Interface | way words get broken up into blocks of one or two letters, more review options, flash card section | negative, negative, positive | Interface - way words get broken up into blocks of one or two letters - negative, Interface - more review options - negative, Interface - flash card section - positive | ### USER: Great Program, could improve interface: I really like using Babbel, I feel it’s a great way to make incremental improvements over time. That being said, some small changes would make it a lot better. I hate the way words get broken up into blocks of one or two letters during review. It really interrupts recal... | ### Review: title: Great Program, could improve interface, content: I really like using Babbel, I feel it’s a great way to make incremental improvements over time. That being said, some small changes would make it a lot better. I hate the way words get broken up into blocks of one or two letters during review. It reall... | ### Review: title: Great Program, could improve interface, content: I really like using Babbel, I feel it’s a great way to make incremental improvements over time. That being said, some small changes would make it a lot better. I hate the way words get broken up into blocks of one or two letters during review. It reall... |
GREAT GAME, JUST ONE BIG ISSUE | First of all, i’ve known clash of clans for roughly 6 years. I took a break for 4 years then came back and I really do think this game improved a lot. However, i’m currently a th9 and i’m really frustrated that whenever you move a single wall, you can’t do friendly challenges and wait for a whole 24 hours... that is su... | App, Game, App, App | Accessibility, Overall, Difficulty, Features | Negative, Positive, Negative, Negative | App - Accessibility - Negative, Game - Overall - Positive, App - Difficulty - Negative, App - Features - Negative | ### USER: GREAT GAME, JUST ONE BIG ISSUE: First of all, i’ve known clash of clans for roughly 6 years. I took a break for 4 years then came back and I really do think this game improved a lot. However, i’m currently a th9 and i’m really frustrated that whenever you move a single wall, you can’t do friendly challenges a... | ### Review: title: GREAT GAME, JUST ONE BIG ISSUE, content: First of all, i’ve known clash of clans for roughly 6 years. I took a break for 4 years then came back and I really do think this game improved a lot. However, i’m currently a th9 and i’m really frustrated that whenever you move a single wall, you can’t do fri... | ### Review: title: GREAT GAME, JUST ONE BIG ISSUE, content: First of all, i’ve known clash of clans for roughly 6 years. I took a break for 4 years then came back and I really do think this game improved a lot. However, i’m currently a th9 and i’m really frustrated that whenever you move a single wall, you can’t do fri... |
It’s been 12 hours and I still haven’t received my prescription | I talked to a doctor at 10 am on Tuesday. I tried calling the help line twice. Everyone that I dealt with was very nice on the phone but did not solve any of my problems as it has now been over twelve hours and I still was unable to receive my prescription after 12 hours. It’s just a simple antibiotic. I’m extremely di... | Service, Process, Timeliness | Customer Service, Medication, Delivery | Negative, Negative, Negative | Service - Customer Service - Negative, Process - Medication - Negative, Timeliness - Delivery - Negative | ### USER: It’s been 12 hours and I still haven’t received my prescription: I talked to a doctor at 10 am on Tuesday. I tried calling the help line twice. Everyone that I dealt with was very nice on the phone but did not solve any of my problems as it has now been over twelve hours and I still was unable to receive my p... | ### Review: title: It’s been 12 hours and I still haven’t received my prescription, content: I talked to a doctor at 10 am on Tuesday. I tried calling the help line twice. Everyone that I dealt with was very nice on the phone but did not solve any of my problems as it has now been over twelve hours and I still was unab... | ### Review: title: It’s been 12 hours and I still haven’t received my prescription, content: I talked to a doctor at 10 am on Tuesday. I tried calling the help line twice. Everyone that I dealt with was very nice on the phone but did not solve any of my problems as it has now been over twelve hours and I still was unab... |
Good, but speech recognition needs a lot of work | I lived in Mexico as a child, so my pronunciation is already quite good. I’m using Babbel to brush up on vocabulary and grammar and to help my husband learn Spanish. For the most part, the lessons are excellent. However, the speech recognition is TERRIBLE! It refuses to accept my pronunciation 80% of the time, even tho... | Language Learning, Language Learning, Language Learning, Language Learning, Language Learning | Speech Recognition, Pronunciation, Lessons, Vocabulary, Grammar | Negative, Negative, Positive, Positive, Positive | Language Learning - Speech Recognition - Negative, Language Learning - Pronunciation - Negative, Language Learning - Lessons - Positive, Language Learning - Vocabulary - Positive, Language Learning - Grammar - Positive | ### USER: Good, but speech recognition needs a lot of work: I lived in Mexico as a child, so my pronunciation is already quite good. I’m using Babbel to brush up on vocabulary and grammar and to help my husband learn Spanish. For the most part, the lessons are excellent. However, the speech recognition is TERRIBLE! It ... | ### Review: title: Good, but speech recognition needs a lot of work, content: I lived in Mexico as a child, so my pronunciation is already quite good. I’m using Babbel to brush up on vocabulary and grammar and to help my husband learn Spanish. For the most part, the lessons are excellent. However, the speech recognitio... | ### Review: title: Good, but speech recognition needs a lot of work, content: I lived in Mexico as a child, so my pronunciation is already quite good. I’m using Babbel to brush up on vocabulary and grammar and to help my husband learn Spanish. For the most part, the lessons are excellent. However, the speech recognitio... |
My favorite way to learn a new language! | I absolutely love the Babbel app! , I have tried a few different apps and programs to learn a new language, most of which didn’t work for me. I always grew bored or irritated pretty quickly and stopped. , The Babbel app breaks the language down in an easy to absorb way and then reiterates each lesson multiple times and... | Education, Education, Education, Education, Education, Education, Education | Teaching method, Gamification, Fun activities, Repetition, Vocabulary organization, Reading and writing exercises, Speech practice | positive, positive, positive, positive, positive, positive, positive | Education - Teaching method - positive, Education - Gamification - positive, Education - Fun activities - positive, Education - Repetition - positive, Education - Vocabulary organization - positive, Education - Reading and writing exercises - positive, Education - Speech practice - positive | ### USER: My favorite way to learn a new language!: I absolutely love the Babbel app! , I have tried a few different apps and programs to learn a new language, most of which didn’t work for me. I always grew bored or irritated pretty quickly and stopped. , The Babbel app breaks the language down in an easy to absorb wa... | ### Review: title: My favorite way to learn a new language!, content: I absolutely love the Babbel app! , I have tried a few different apps and programs to learn a new language, most of which didn’t work for me. I always grew bored or irritated pretty quickly and stopped. , The Babbel app breaks the language down in an... | ### Review: title: My favorite way to learn a new language!, content: I absolutely love the Babbel app! , I have tried a few different apps and programs to learn a new language, most of which didn’t work for me. I always grew bored or irritated pretty quickly and stopped. , The Babbel app breaks the language down in an... |
Good game bad guild lines | Game is good and gets better the more time you put into it ,but if you started playing this game in its first few years you know they didn’t have supercell ID. I had a town hall 10 that I invested money and hours in a long time ago and I recently tried to recover it . I now have a new town hall 9 account that I made a ... | Account Recovery, Clan, Gameplay, In-app Purchases | Account Recovery, Clan, Gameplay, Season Pass | negative, negative, positive, negative | Account Recovery - Account Recovery - negative, Clan - Clan - negative, Gameplay - Gameplay - positive, In-app Purchases - Season Pass - negative | ### USER: Good game bad guild lines: Game is good and gets better the more time you put into it ,but if you started playing this game in its first few years you know they didn’t have supercell ID. I had a town hall 10 that I invested money and hours in a long time ago and I recently tried to recover it . I now have a n... | ### Review: title: Good game bad guild lines, content: Game is good and gets better the more time you put into it ,but if you started playing this game in its first few years you know they didn’t have supercell ID. I had a town hall 10 that I invested money and hours in a long time ago and I recently tried to recover i... | ### Review: title: Good game bad guild lines, content: Game is good and gets better the more time you put into it ,but if you started playing this game in its first few years you know they didn’t have supercell ID. I had a town hall 10 that I invested money and hours in a long time ago and I recently tried to recover i... |
Okay, but... | I was really hopeful that this wasn’t just marketing making me think it was better than it really was. It started out okay, but it is so dry, and several of the voice samples are so hard to understand, and it’s so overall boring, that each week I found it harder to force myself to do even one lesson. Within a month or ... | Teaching, Teaching, Teaching | Content, Entertainment, Effectiveness | negative, negative, neutral | Teaching - Content - negative, Teaching - Entertainment - negative, Teaching - Effectiveness - neutral | ### USER: Okay, but...: I was really hopeful that this wasn’t just marketing making me think it was better than it really was. It started out okay, but it is so dry, and several of the voice samples are so hard to understand, and it’s so overall boring, that each week I found it harder to force myself to do even one le... | ### Review: title: Okay, but..., content: I was really hopeful that this wasn’t just marketing making me think it was better than it really was. It started out okay, but it is so dry, and several of the voice samples are so hard to understand, and it’s so overall boring, that each week I found it harder to force myself... | ### Review: title: Okay, but..., content: I was really hopeful that this wasn’t just marketing making me think it was better than it really was. It started out okay, but it is so dry, and several of the voice samples are so hard to understand, and it’s so overall boring, that each week I found it harder to force myself... |
Burned my hand | For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’s my turn to talk to the d... | Medical, Medical, Medical | Usability, Appointment Scheduling, Doctor Responsiveness | Positive, Positive, Positive | Medical - Usability - Positive, Medical - Appointment Scheduling - Positive, Medical - Doctor Responsiveness - Positive | ### USER: Burned my hand: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the notification that it’... | ### Review: title: Burned my hand, content: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the not... | ### Review: title: Burned my hand, content: For using this for my first time, it was great. I burnt my hand last night with hot water and I set up an appointment and attached pics of my hand & blisters. They send you an email and text telling you when your dr is ready to see you. Within 10 mins of waiting I get the not... |
Double charging | I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thought it was a fluke. Then th... | App-Review, App-Review | Subscription, Functionality | Negative, Negative | App-Review - Subscription - Negative, App-Review - Functionality - Negative | ### USER: Double charging: I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had been lost but I thou... | ### Review: title: Double charging, content: I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had be... | ### Review: title: Double charging, content: I really wanted to love this app because of its content and teaching structure but Babbel has been double charging me and I didn’t even notice until I checked my Apple ID subscriptions., , One day a few months ago, I got on the app and was confused because my progress had be... |
Fix ISSUES | App used to work great! Now there are tons of things that will annoy someone! For instance. You are scrolling through and there are over 1,000 results, you sort by price, automatically there’s on 23? What happened to the rest? Why does it log me out ALL THE TIME? It’s my personal phone with my personal password on it ... | App Usability, App Usability, App Usability, App Usability | Scrolling, Logging Out, Pagination, Interface | negative, negative, negative, negative | App Usability - Scrolling - negative, App Usability - Logging Out - negative, App Usability - Pagination - negative, App Usability - Interface - negative | ### USER: Fix ISSUES: App used to work great! Now there are tons of things that will annoy someone! For instance. You are scrolling through and there are over 1,000 results, you sort by price, automatically there’s on 23? What happened to the rest? Why does it log me out ALL THE TIME? It’s my personal phone with my pe... | ### Review: title: Fix ISSUES, content: App used to work great! Now there are tons of things that will annoy someone! For instance. You are scrolling through and there are over 1,000 results, you sort by price, automatically there’s on 23? What happened to the rest? Why does it log me out ALL THE TIME? It’s my persona... | ### Review: title: Fix ISSUES, content: App used to work great! Now there are tons of things that will annoy someone! For instance. You are scrolling through and there are over 1,000 results, you sort by price, automatically there’s on 23? What happened to the rest? Why does it log me out ALL THE TIME? It’s my persona... |
Problem with updates | Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live ... | Delivery | Tracking | negative | Delivery - Tracking - negative | ### USER: Problem with updates: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no upd... | ### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back u... | ### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back u... |
annoying bugs or glitches | i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happened when the slider came out. my main ... | App, App | Functionality, Functionality | Neutral, Negative | App - Bugs/Glitches - Negative | ### USER: annoying bugs or glitches: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened. same thing happen... | ### Review: title: annoying bugs or glitches, content: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened.... | ### Review: title: annoying bugs or glitches, content: i’ve had instagram for a long time now and it’s been working fine until instagram added the story poll. when it came out, i didn’t have it, when i made my spam account, it did have it. after that, i tried updating the app, and my phone as well and nothing happened.... |
Seriously?!? | So, this app used to be awesome and engaging. I missed a day, logged in today and you changed the UI? And screwed it up in the process? Please change it back, or at the least give the option to have the old interface. , , I don’t have a RUSSIAN KEYBOARD! That’s why I’m trying to LEARN RUSSIAN! There used to be a virtua... | Interface, Interface, Learning | UI, Virtual keyboard, Engagement | negative, negative, negative | Interface - UI - negative, Interface - Virtual keyboard - negative, Learning - Engagement - negative | ### USER: Seriously?!?: So, this app used to be awesome and engaging. I missed a day, logged in today and you changed the UI? And screwed it up in the process? Please change it back, or at the least give the option to have the old interface. , , I don’t have a RUSSIAN KEYBOARD! That’s why I’m trying to LEARN RUSSIAN! T... | ### Review: title: Seriously?!?, content: So, this app used to be awesome and engaging. I missed a day, logged in today and you changed the UI? And screwed it up in the process? Please change it back, or at the least give the option to have the old interface. , , I don’t have a RUSSIAN KEYBOARD! That’s why I’m trying t... | ### Review: title: Seriously?!?, content: So, this app used to be awesome and engaging. I missed a day, logged in today and you changed the UI? And screwed it up in the process? Please change it back, or at the least give the option to have the old interface. , , I don’t have a RUSSIAN KEYBOARD! That’s why I’m trying t... |
Very frustrating and disappointed by my app experience | I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very confused on how and why my account is locked. I put in my billing a... | App Functionality | Security | Negative | App Functionality - Security - Negative | ### USER: Very frustrating and disappointed by my app experience: I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very c... | ### Review: title: Very frustrating and disappointed by my app experience, content: I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of securi... | ### Review: title: Very frustrating and disappointed by my app experience, content: I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of securi... |
Great idea, poor execution | Teladoc offers connectivity and services in a unique manner during unprecedented times. However the app whether via mobile or browser interface is clunky and sends too many customer review notifications and/or has too many hiccups in contacting your provider of choice insofar as setting up and confirming appointments. ... | App-Functionality, App-Functionality, App-Functionality, App-Functionality | User Interface, Customer Support, Appointment Scheduling, Notifications | Negative, Negative, Negative, Negative | App-Functionality - User Interface - Negative, App-Functionality - Customer Support - Negative, App-Functionality - Appointment Scheduling - Negative, App-Functionality - Notifications - Negative | ### USER: Great idea, poor execution: Teladoc offers connectivity and services in a unique manner during unprecedented times. However the app whether via mobile or browser interface is clunky and sends too many customer review notifications and/or has too many hiccups in contacting your provider of choice insofar as se... | ### Review: title: Great idea, poor execution, content: Teladoc offers connectivity and services in a unique manner during unprecedented times. However the app whether via mobile or browser interface is clunky and sends too many customer review notifications and/or has too many hiccups in contacting your provider of ch... | ### Review: title: Great idea, poor execution, content: Teladoc offers connectivity and services in a unique manner during unprecedented times. However the app whether via mobile or browser interface is clunky and sends too many customer review notifications and/or has too many hiccups in contacting your provider of ch... |
Why would you make it like this? | So usually I’d give Instagram 5 stars but considering that my account was disabled for the dumbest reasons I refuse to give it 5 stars. I had been leaving comments to people being hateful on other peoples posts and just because my comments had curse words or the word ugly in them they would get taken down and I was acc... | Customer Service | Customer Support | negative | Social Media Platform - Account Recovery - Negative, Social Media Platform - Customer Support - Negative, Social Media Platform - Terms of Service - Negative, Social Media Platform - Account Deletion - Negative | ### USER: Why would you make it like this?: So usually I’d give Instagram 5 stars but considering that my account was disabled for the dumbest reasons I refuse to give it 5 stars. I had been leaving comments to people being hateful on other peoples posts and just because my comments had curse words or the word ugly in ... | ### Review: title: Why would you make it like this?, content: So usually I’d give Instagram 5 stars but considering that my account was disabled for the dumbest reasons I refuse to give it 5 stars. I had been leaving comments to people being hateful on other peoples posts and just because my comments had curse words or... | ### Review: title: Why would you make it like this?, content: So usually I’d give Instagram 5 stars but considering that my account was disabled for the dumbest reasons I refuse to give it 5 stars. I had been leaving comments to people being hateful on other peoples posts and just because my comments had curse words or... |
Important messages in group problem!! | WhatsApp to me is the best social messaging app ever, but It still has competitors following up left and right but this wouldn’t be the case anymore if they could implement a particular feature. Creating some sort of bookmarks or annotations for important messages in group chats, that is the admin types out a message, ... | Messaging, Messaging | Feature, Importance | Neutral, Positive | Messaging - Feature - Neutral, Messaging - Importance - Positive | ### USER: Important messages in group problem!!: WhatsApp to me is the best social messaging app ever, but It still has competitors following up left and right but this wouldn’t be the case anymore if they could implement a particular feature. Creating some sort of bookmarks or annotations for important messages in gro... | ### Review: title: Important messages in group problem!!, content: WhatsApp to me is the best social messaging app ever, but It still has competitors following up left and right but this wouldn’t be the case anymore if they could implement a particular feature. Creating some sort of bookmarks or annotations for importa... | ### Review: title: Important messages in group problem!!, content: WhatsApp to me is the best social messaging app ever, but It still has competitors following up left and right but this wouldn’t be the case anymore if they could implement a particular feature. Creating some sort of bookmarks or annotations for importa... |
App is a disappointment | Once logged in, the app remains logged on until physically logged out. It never times out. Nor does it log out if/when app is closed. If the closed app is reopened, it is still logged on! This persistently logged on app is ripe for misuse by anyone with access to my phone. Also, the password (or maybe a PIN) should be... | Security, Security, Functionality, Functionality | Login, Purchases, Receipt, Tracking | Negative, Negative, Negative, Negative | Security - Login - Negative, Security - Purchases - Negative, Functionality - Receipt - Negative, Functionality - Tracking - Negative | ### USER: App is a disappointment: Once logged in, the app remains logged on until physically logged out. It never times out. Nor does it log out if/when app is closed. If the closed app is reopened, it is still logged on! This persistently logged on app is ripe for misuse by anyone with access to my phone. Also, the ... | ### Review: title: App is a disappointment, content: Once logged in, the app remains logged on until physically logged out. It never times out. Nor does it log out if/when app is closed. If the closed app is reopened, it is still logged on! This persistently logged on app is ripe for misuse by anyone with access to my... | ### Review: title: App is a disappointment, content: Once logged in, the app remains logged on until physically logged out. It never times out. Nor does it log out if/when app is closed. If the closed app is reopened, it is still logged on! This persistently logged on app is ripe for misuse by anyone with access to my... |
Can’t delete group videos | One of out team members sent a video by accident to a WhatsApp group and there was no way she could delete for all after sent. The video was not authorized by some of the people in it. WhatsApp automatically places it in all group members phone pictures. , There should be an amount of time before the video or picture ... | App Feature | Group Video Deletion | Negative | App Feature - Group Video Deletion - Negative | ### USER: Can’t delete group videos: One of out team members sent a video by accident to a WhatsApp group and there was no way she could delete for all after sent. The video was not authorized by some of the people in it. WhatsApp automatically places it in all group members phone pictures. , There should be an amount... | ### Review: title: Can’t delete group videos, content: One of out team members sent a video by accident to a WhatsApp group and there was no way she could delete for all after sent. The video was not authorized by some of the people in it. WhatsApp automatically places it in all group members phone pictures. , There s... | ### Review: title: Can’t delete group videos, content: One of out team members sent a video by accident to a WhatsApp group and there was no way she could delete for all after sent. The video was not authorized by some of the people in it. WhatsApp automatically places it in all group members phone pictures. , There s... |
This app used to be good | Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a pair of white nike Air Force ones and they came in a da... | - E-commerce, - E-commerce, - Product Quality | Cart, Price, Physical damage | Negative, Negative, Negative | - E-commerce - Cart - Negative, - E-commerce - Price - Negative, - Product Quality - Physical damage - Negative | ### USER: This app used to be good: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a pair of white nike ... | ### Review: title: This app used to be good, content: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a p... | ### Review: title: This app used to be good, content: Right now my account says I have 3 items in my cart at all times my subtotal is in correct I did the math it equaled 347$ but the subtotal in the cart said 509$ I know for a fact shipping isn’t that much because I have prime also last year for Christmas I bought a p... |
An interactive experience | Prior to getting Babbel, I used Duolingo. It’s not much difference between the two other than Babbel being more classroom type oriented. I wish Babbel had the abilities to test you out and make you feel like you are accomplishing something other than the treble chime it gives off when you get something correct. I love ... | App, App, App, App | Interface, Interface, Gameplay, Gameplay | Negative, Positive, Negative, Positive | App - Interface - Negative, App - Interface - Positive, App - Gameplay - Negative, App - Gameplay - Positive | ### USER: An interactive experience: Prior to getting Babbel, I used Duolingo. It’s not much difference between the two other than Babbel being more classroom type oriented. I wish Babbel had the abilities to test you out and make you feel like you are accomplishing something other than the treble chime it gives off wh... | ### Review: title: An interactive experience, content: Prior to getting Babbel, I used Duolingo. It’s not much difference between the two other than Babbel being more classroom type oriented. I wish Babbel had the abilities to test you out and make you feel like you are accomplishing something other than the treble chi... | ### Review: title: An interactive experience, content: Prior to getting Babbel, I used Duolingo. It’s not much difference between the two other than Babbel being more classroom type oriented. I wish Babbel had the abilities to test you out and make you feel like you are accomplishing something other than the treble chi... |
Stop moving the “get a callback/chat with a rep” feature every 2 weeks!! | I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it, not even by your own reps. Placing it at the top of the “Contact us” page was a sensible choice. But... | User Interface, User Interface, Customer Service, Customer Service, Customer Service, Features, Features | Location, Navigation, Availability, Responsiveness, CS Automation, Inessential Features, Essential Features | negative, negative, negative, negative, negative, negative, positive | User Interface - Location - negative, User Interface - Navigation - negative, Customer Service - Availability - negative, Customer Service - Responsiveness - negative, Customer Service - CS Automation - negative, Features - Inessential Features - negative, Features - Essential Features - positive | ### USER: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it, not even by your... | ### Review: title: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!, content: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it... | ### Review: title: Stop moving the “get a callback/chat with a rep” feature every 2 weeks!!, content: I am sick and tired of you moving the receive a callback option every few weeks. Not only do you continuously change its location, you find more creative ways to bury it where it makes no sense, thus no one can find it... |
I don’t have the option to see what my followers are liking | This has been going on for a month now and it’s crazy. When I click on the heart it usually shows you what your notifications are on the right and the left allows you to see what your followers are up to such as comments and likes and this feature is now gone from my app. I have uninstalled and reinstalled the app seve... | App Interface, App Interface, App Interface, Customer Service | Notifications, Followers, Reporting, Help | Negative, Negative, Negative, Negative | App Feature - Help/Support - negative, App Feature - Notifications - negative | ### USER: I don’t have the option to see what my followers are liking: This has been going on for a month now and it’s crazy. When I click on the heart it usually shows you what your notifications are on the right and the left allows you to see what your followers are up to such as comments and likes and this feature i... | ### Review: title: I don’t have the option to see what my followers are liking, content: This has been going on for a month now and it’s crazy. When I click on the heart it usually shows you what your notifications are on the right and the left allows you to see what your followers are up to such as comments and likes ... | ### Review: title: I don’t have the option to see what my followers are liking, content: This has been going on for a month now and it’s crazy. When I click on the heart it usually shows you what your notifications are on the right and the left allows you to see what your followers are up to such as comments and likes ... |
For COC | I would be delighted to write a 5-star recommendation review for Clash of Clans!, , Clash of Clans is an absolutely fantastic game that is perfect for anyone who loves strategy games. I've been playing this game for quite some time now, and I must say that it has never ceased to amaze me., , The game's graphics are stu... | Game, Game, Game, Game | Graphics, Gameplay, Social Aspect, Updates | Positive, Positive, Positive, Positive | Game - Graphics - Positive, Game - Gameplay - Positive, Game - Social Aspect - Positive, Game - Updates - Positive | ### USER: For COC: I would be delighted to write a 5-star recommendation review for Clash of Clans!, , Clash of Clans is an absolutely fantastic game that is perfect for anyone who loves strategy games. I've been playing this game for quite some time now, and I must say that it has never ceased to amaze me., , The game... | ### Review: title: For COC, content: I would be delighted to write a 5-star recommendation review for Clash of Clans!, , Clash of Clans is an absolutely fantastic game that is perfect for anyone who loves strategy games. I've been playing this game for quite some time now, and I must say that it has never ceased to ama... | ### Review: title: For COC, content: I would be delighted to write a 5-star recommendation review for Clash of Clans!, , Clash of Clans is an absolutely fantastic game that is perfect for anyone who loves strategy games. I've been playing this game for quite some time now, and I must say that it has never ceased to ama... |
Horrible customer service and lack of structure | I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent. I called and called trying to get my antibiotics but they ... | Customer Service | Customer Service | negative | Customer Service - Customer Service - negative | ### USER: Horrible customer service and lack of structure: I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 dollars well spent.... | ### Review: title: Horrible customer service and lack of structure, content: I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 d... | ### Review: title: Horrible customer service and lack of structure, content: I called in for strep throat turning into bronchitis, and once I got a doctor on the phone I asked the doctor for antibiotics, but to my surprise she only prescribed me over the counter cough drops when I got to the pharmacy… not exactly $75 d... |
Love the Christmas scenery | I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original look for builders base I just think it... | Builder Base, Builder Base, App | Scenery, Scenery, Overall | Negative, Positive, Positive | Builder Base - Scenery - Negative, Builder Base - Scenery - Positive, App - Overall - Positive | ### USER: Love the Christmas scenery: I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people like the original ... | ### Review: title: Love the Christmas scenery, content: I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people ... | ### Review: title: Love the Christmas scenery, content: I love the Christmas scenery for the home village but one thing I feel is off about this is I feel the builders base needs some new additional scenery I believe the builder base needs this to be available for additional purchases or in app purchases I know people ... |
Terrible Security for Account Protection | My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, and customer support does nothing about this., , Now I... | Security | 2FA | negative | Security - 2FA - negative | ### USER: Terrible Security for Account Protection: My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to access for 7 days, an... | ### Review: title: Terrible Security for Account Protection, content: My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to acc... | ### Review: title: Terrible Security for Account Protection, content: My account got hacked during the early AM and someone registered my phone number on another device. I’ve been using WhatsApp for years and they never prompted me to create 2FA so I didn’t. The hacker was able to set 2FA and now I won’t be able to acc... |
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