Hi, yeah, I'm calling because my friend told me, quote, this place is the best for big groups, end quote, and honestly, I think I think it is. So, uh, I want to book a table for... wait... let me see... for twelve people. Oh, actually, thirteen people! Anyway, we are celebrating a work thing. I tried emailing your team at help desk at service dot org, but no reply. I mean, just, the email is help desk at service dot org. I'm worried about the budget, because my boss said, quote, we have three hundred fifty dollars, end quote, but then he changed it to two hundred fifteen twelve... no, wait, two hundred fifteen dollars and twelve cents. I think that's a bit tight, you know? I mean, I'm used to Spotify prices, not fancy dinners, ha! I just hope we can make it work, you know? I mean, I just... I want to make sure we get a spot, yeah.

Hi, yeah, I'm calling because my friend told me, quote, "this place is the best for big groups," end quote, and honestly, I think it is. So, I want to book a table for 13 people. Anyway, we are celebrating a work thing. I tried emailing your team at helpdesk@service.org, but no reply. The email is helpdesk@service.org. I'm worried about the budget, because my boss said, quote, "we have $350," end quote, but then he changed it to $215.12. I think that's a bit tight. I'm used to Spotify prices, not fancy dinners, ha! I just hope we can make it work. I want to make sure we get a spot, yeah.

Question: output中是否存在“this place is the best for big groups”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: "this place is the best for big groups"

Question: output中是否存在“celebrating a work thing”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“not fancy dinners”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“make sure we get a spot”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“thirteen”
- 不存在“thirteen”或“13”

oral: "thirteen people" / clean: "13 people"

Question: output中是否将“help desk at service dot org”规范化成了“helpdesk@service.org”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“help desk at service dot org”
- 不存在“help desk at service dot org”或“helpdesk@service.org”

oral: "help desk at service dot org" / clean: "helpdesk@service.org"

Question: output中是否将“three hundred fifty dollars”规范化成了“$350”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“three hundred fifty dollars”
- 不存在“three hundred fifty dollars”或“$350”

oral: "three hundred fifty dollars" / clean: "$350"

Question: output中是否将“two hundred fifteen dollars and twelve cents”规范化成了“$215.12”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“two hundred fifteen dollars and twelve cents”
- 不存在“two hundred fifteen dollars and twelve cents”或“$215.12”

oral: "two hundred fifteen dollars and twelve cents" / clean: "$215.12"

Question: output中是否将“Spotify”保留了首字母大写的正确拼写格式？

Choices:
- 保留了首字母大写
- 没有首字母大写但拼写正确
- 拼写错误或缺失

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: "I think I think", "uh", "wait", "you know"

Question: output中是否将“for twelve people. Oh, actually, thirteen people!”处理成了“for 13 people”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有“for 13 people”

oral: "for twelve people. Oh, actually, thirteen people!" / clean: "for 13 people"

Question: output中是否将“two hundred fifteen twelve... no, wait, two hundred fifteen dollars and twelve cents”处理成了“$215.12”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有“$215.12”

oral: "two hundred fifteen twelve... no, wait, two hundred fifteen dollars and twelve cents" / clean: "$215.12"


Yeah hi, I am calling because I need to change my plan. I'm getting really frustrated here. I think I want to move to the basic package... uh... wait, not the basic, the silver plan. Does that sound right to you? Like, I just don't need all these extras. I mean, I have Hulu already so why am I paying for this? And since that... how should I put this... since that software update broke my device connectivity, I just can't even use the service. It's just not working. I saw an email from help dot desk at service dot org saying my bill is sixty five dollars and twenty cents. Wait, was it sixty five twenty... oh no, it was sixty eight twenty. Anyway, do you think we can just lower the monthly cost? I just need some help with this. I hope you can fix this issue for me, I really don't want to switch providers if I don't have too.

Yeah hi, I am calling because I need to change my plan. I'm getting really frustrated here. I think I want to move to the silver plan. Does that sound right to you? I just don't need all these extras. I have Hulu already so why am I paying for this? And since that software update broke my device connectivity, I just can't even use the service. It's just not working. I saw an email from help.desk@service.org saying my bill is $68.20. Anyway, do you think we can just lower the monthly cost? I just need some help with this. I hope you can fix this issue for me, I really don't want to switch providers if I don't have to.

Question: output中是否保留了“change my plan”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“frustrated”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“extras”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“Hulu”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“device connectivity”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“lower the monthly cost”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“switch providers”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“help dot desk at service dot org”规范化成了“help.desk@service.org”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“help dot desk at service dot org”
- 不存在这个词或规范化结果

help dot desk at service dot org -> help.desk@service.org

Question: output中是否将“sixty eight twenty”规范化成了“$68.20”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“sixty eight twenty”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“basic package... wait, not the basic, the silver plan”处理成了“silver plan”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

basic package... uh... wait, not the basic, the silver plan -> silver plan

Question: output中是否将“since that... how should I put this... since that software update”处理成了“since that software update”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

since that... how should I put this... since that software update -> since that software update

Question: output中是否去除了“Wait, was it sixty five twenty... oh no, it was sixty eight twenty”这一金额纠错过程？

Choices:
- 去除了纠错过程
- 去除了纠错过程但最终金额不完整
- 仍保留纠错过程
- output中没有相关话语


Oh my god! Look, I am calling about Wayfair. I have this pending order, and I need to update shipping address for it. The confirmation number is CONF seven seven three six two one zero. And the shipping ID is SHIP nine nine two eight three seven four one... oh wait, not four one, it is four two. Also, I can't even stay on line because my internet connection has been dropping every hour. Every single hour! I just need this fixed!

Oh my god! Look, I am calling about Wayfair. I have this pending order, and I need to update the shipping address for it. The confirmation number is CONF7736210. And the shipping ID is SHIP99283742. Also, I can't even stay on line because my internet connection has been dropping every hour. Every single hour! I just need this fixed!

Question: output中是否将“wayfair”或类似发音规范化为首字母大写的专有名词“Wayfair”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在该词
- 不存在该词或规范化错误

Question: output中是否存在“pending order”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

oral: pending order; clean: pending order

Question: output中是否存在“update shipping address”或“update the shipping address”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

oral: update shipping address; clean: update the shipping address

Question: output中是否将“CONF seven seven three six two one zero”规范化成了“CONF7736210”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始读法
- 不存在该词或规范化错误

oral: CONF seven seven three six two one zero; clean: CONF7736210

Question: output中是否将“SHIP nine nine two eight three seven...”等数字读法规范化成了“SHIP99283742”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始读法
- 不存在该词或规范化错误

oral: SHIP nine nine two eight three seven four one...; clean: SHIP99283742

Question: output中是否将“four one... oh wait, not four one, it is four two”处理成了“four two”（即去除了纠错过程，保留了最终结果）？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: four one... oh wait, not four one, it is four two; clean: SHIP99283742

Question: output中是否存在“internet connection has been dropping”或“internet connection dropping”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

oral: internet connection has been dropping; clean: internet connection has been dropping

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: oh wait, not four one, it is four two; clean: (无口语/重复)


Hi Sarah. My internet keeps dropping dropping. I cannot stay connected for more than ten minutes. My account ID number eight eight two seven one zero four four. The router says TRK zero zero nine two eight three seven four six five. Look, I paid three hundred ten twenty five last month and now my bill says one thousand fifty. I mean... it says... wait, it shows one thousand fifty dollars total. That is just wrong wrong. I only signed up for the five ninety nine add on. This is ridiculous!

Hi Sarah. My internet keeps dropping. I cannot stay connected for more than 10 minutes. My account ID number 88271044. The router says TRK 0092837465. Look, I paid $310.25 last month and now my bill shows $1,050 total. That is just wrong. I only signed up for the $5.99 add on. This is ridiculous!

Question: output中是否存在“internet keeps dropping”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

My internet keeps dropping dropping. -> My internet keeps dropping.

Question: output中是否存在“stay connected”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“account ID number”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“router says”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“signed up for”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“add on”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“ten minutes”规范化成了“10 minutes”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“ten minutes”
- 不存在这个词或规范化结果

Question: output中是否将“eight eight two seven one zero four four”规范化成了“88271044”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“eight eight two seven one zero four four”
- 不存在这个词或规范化结果

eight eight two seven one zero four four -> 88271044

Question: output中是否将“TRK zero zero nine two eight three seven four six five”规范化成了“TRK 0092837465”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“TRK zero zero nine two eight three seven four six five”
- 不存在这个词或规范化结果

TRK zero zero nine two eight three seven four six five -> TRK 0092837465

Question: output中是否将“three hundred ten twenty five”规范化成了“$310.25”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“three hundred ten twenty five”
- 不存在这个词或规范化结果

three hundred ten twenty five -> $310.25

Question: output中是否将“one thousand fifty”规范化成了“$1,050”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“one thousand fifty”
- 不存在这个词或规范化结果

Question: output中是否将“five ninety nine”规范化成了“$5.99”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five ninety nine”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

dropping dropping, wrong wrong, I mean... it says... wait

Question: output中是否将“I mean... it says... wait, it shows”处理成了“shows”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

I mean... it says... wait, it shows one thousand fifty dollars total. -> shows $1,050 total.


Honestly, I am just so frustrated. I got my package but it is totally smashed. I used my Bank of America card for this, and I even tried calling DoorDash but no luck. Uh, my email is billie at yahoo dot co dot uk. The ID number is five five zero two nine three one one. Five five zero two nine three one one. And, just to make things worse, I need to update shipping address for an active order because I am moving. It is just a mess, really.

Honestly, I am just so frustrated. I got my package but it is totally smashed. I used my Bank of America card for this, and I even tried calling DoorDash but no luck. My email is billie@yahoo.co.uk. The ID number is 55029311. And, just to make things worse, I need to update the shipping address for an active order because I am moving. It is just a mess, really.

Question: output中是否保留了“package totally smashed”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“Bank of America card”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“DoorDash”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“update shipping address”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“billie at yahoo dot co dot uk”规范化成了“billie@yahoo.co.uk”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“billie at yahoo dot co dot uk”
- 不存在这个词或规范化结果

my email is billie at yahoo dot co dot uk -> My email is billie@yahoo.co.uk.

Question: output中是否将“five five zero two nine three one one”规范化成了“55029311”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five five zero two nine three one one”
- 不存在这个词或规范化结果

The ID number is five five zero two nine three one one. -> The ID number is 55029311.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Uh, my email is... / Five five zero two nine three one one. Five five zero two nine three one one.


Hi. I am calling because I see some extra charges on my bill. I think there is wrong billing address on invoice, it says something about Wells Fargo but it should be my personal account. And, uh, it is so weird because I tried to check it online but i can't log into my account after resetting the password. Now I am seeing a charge for forty nine ninety nine that looks like a DoorDash order? I never ordered that! Also the item I received is damaged, I mean the car had a huge scratch. Look, if you can just fix these charges then we could just settle this right now. I just want my money back, forty nine ninety nine, just give it back!

Hi. I am calling because I see some extra charges on my bill. I think there is a wrong billing address on the invoice; it says something about Wells Fargo but it should be my personal account. And it is so weird because I tried to check it online but I can't log into my account after resetting the password. Now I am seeing a charge for $49.99 that looks like a DoorDash order? I never ordered that! Also the item I received is damaged, the car had a huge scratch. Look, if you can just fix these charges then we could just settle this right now. I just want my money back, $49.99, just give it back!

Question: output中是否存在“extra charges on my bill”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“wrong billing address”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“Wells Fargo”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“DoorDash order”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“huge scratch”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“forty nine ninety nine”规范化成了“$49.99”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“forty nine ninety nine”
- 不存在这个词或规范化结果

a charge for forty nine ninety nine / a charge for $49.99

Question: output中是否将“i can't”中的“i”规范化成了大写的“I”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“i can't”
- 不存在这个词或规范化结果

i can't log into my account / I can't log into my account

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

And, uh, it is so weird / And it is so weird

Question: output中是否将“I mean the car had a huge scratch”处理成了“the car had a huge scratch”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

I mean the car had a huge scratch / the car had a huge scratch


Hi, I need a refund for these extra charges on my bill. I mean, I just saw the statement and it's wrong. I rented a car, but somehow I'm seeing charges for... uh... Wayfair? And some Disney plus subscription? It makes no sense. My order number is order seven seven three one zero two. And there is this other code, B L L four four zero two ninety nine. I think... wait, let me see... I think there was a mistake with the account. I received a damaged item in the box... no, that's not right... I mean, the rental agreement was for a standard sedan, not these random things. Please just fix order seven seven three one zero two, okay?

Hi, I need a refund for these extra charges on my bill. I just saw the statement and it's wrong. I rented a car, but somehow I'm seeing charges for Wayfair and some Disney+ subscription? It makes no sense. My order number is 773102. And there is this other code, BLL440299. I think there was a mistake with the account. The rental agreement was for a standard sedan, not these random things. Please just fix order 773102, okay?

Question: output中是否保留了“refund for these extra charges”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: I need a refund for these extra charges on my bill.

Question: output中是否将“Disney plus”规范化成了“Disney+”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“Disney plus”
- 不存在该词或规范化结果错误

oral: And some Disney plus subscription? clean: And some Disney+ subscription?

Question: output中是否将“seven seven three one zero two”规范化成了“773102”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven seven three one zero two”
- 不存在该词或规范化结果错误

oral: My order number is order seven seven three one zero two. clean: My order number is 773102.

Question: output中是否将“B L L four four zero two ninety nine”规范化成了“BLL440299”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“B L L four four zero two ninety nine”
- 不存在该词或规范化结果错误

oral: And there is this other code, B L L four four zero two ninety nine. clean: And there is this other code, BLL440299.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: I mean, ... uh... ... wait, let me see... ... no, that's not right... clean中已去除这些口语词和犹豫词。

Question: output中是否将“I received a damaged item in the box... no, that's not right... I mean, the rental agreement”处理成了“The rental agreement”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I received a damaged item in the box... no, that's not right... I mean, the rental agreement was for a standard sedan... clean: The rental agreement was for a standard sedan...

Question: output中是否将“I think... wait, let me see... I think”处理成了“I think”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I think... wait, let me see... I think there was a mistake with the account. clean: I think there was a mistake with the account.


Hi Sarah. Look, I am calling because my package never arrived. I am very disappointed with the service. It was supposed to be delivered by... uh... UPS... no, DHL... wait, that's wrong, it was FedEx! And it cost twelve forty nine. Twelve forty nine! Now I can't access streaming content on my smart TV and I think it's related to my T Mobile account. I just want to know where it's at, I've been waiting for days and I can't find the tracking info in my mail. It's just so frustrating, I mean, I really need this fixed right now because I paid for it and it's just not here. I just can't believe this happened in the middle of the week, I just can't.

Hi Sarah. Look, I am calling because my package never arrived. I am very disappointed with the service. It was supposed to be delivered by FedEx! And it cost $12.49. Now I can't access streaming content on my smart TV and I think it's related to my T-Mobile account. I just want to know where it's at, I've been waiting for days and I can't find the tracking info in my mail. It's just so frustrating, I really need this fixed right now because I paid for it and it's just not here. I just can't believe this happened in the middle of the week, I just can't.

Question: output中是否存在“package never arrived”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“streaming content”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“tracking info”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“middle of the week”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: happened in the middle of the week

Question: output中是否将“twelve forty nine”规范化成了“$12.49”或“12.49”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“twelve forty nine”或“12.49”
- 不存在这个词或规范化结果

Question: output中是否将“T Mobile”规范化成了“T-Mobile”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T Mobile”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: uh, I mean, Twelve forty nine! Twelve forty nine!

Question: output中是否将“UPS... no, DHL... wait, that's wrong, it was FedEx!”处理成了“FedEx”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: UPS... no, DHL... wait, that's wrong, it was FedEx!, clean: FedEx

Question: output中是否将“I mean, I really need this fixed”处理成了“I really need this fixed”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I mean, I really need this fixed, clean: I really need this fixed


Hi, I need to change my appointment. I'm very disappointed with this... uh, just the whole scheduling thing. I have order nine nine two eight four seven one, and then order seven seven two one nine four zero, plus I got this T Mobile... wait, I mean, my ID number five five nine two one zero eight. I'm calling from the west garden... I mean, west yuan area, and I need to move it to next Tuesday, like, the twenty first, ya. I'm just really frustrated with how long it takes to get through to you guys, it's just... just too much.

Hi, I need to change my appointment. I'm very disappointed with the whole scheduling thing. I have order 9928471, and then order 7721940, plus I got my ID number 5592108. I'm calling from the West Yuan area, and I need to move it to next Tuesday, the 21st. I'm just really frustrated with how long it takes to get through to you guys, it's just too much.

Question: output中是否保留了“change my appointment”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“disappointed with the whole scheduling thing”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: disappointed with the whole scheduling thing

Question: output中是否将“nine nine two eight four seven one”规范化成了“9928471”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“nine nine two eight four seven one”
- 不存在这个词或规范化结果

oral: nine nine two eight four seven one; clean: 9928471

Question: output中是否将“seven seven two one nine four zero”规范化成了“7721940”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven seven two one nine four zero”
- 不存在这个词或规范化结果

oral: seven seven two one nine four zero; clean: 7721940

Question: output中是否将“five five nine two one zero eight”规范化成了“5592108”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five five nine two one zero eight”
- 不存在这个词或规范化结果

oral: five five nine two one zero eight; clean: 5592108

Question: output中是否将“the twenty first”规范化成了“the 21st”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“the twenty first”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“this T Mobile... wait, I mean, my ID number”处理成了“my ID number”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: this T Mobile... wait, I mean, my ID number; clean: my ID number

Question: output中是否将“west garden... I mean, west yuan area”处理成了“West Yuan area”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: west garden... I mean, west yuan area; clean: West Yuan area

Question: output中是否保留了“frustrated with how long it takes to get through to you guys”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: frustrated with how long it takes to get through to you guys


Hi I am calling about my claim. The agent told me the item shows as delivered but it is not here. It is not here! I mean look... look at the tracking. My claim number is SHIP four four eight two seven one zero... oh no sorry it is SHIP four four eight two seven one one. And my customer ID is CUST ninety nine two eight one X P. I also saw... I noticed... how should I put this... there is an unauthorized transaction on my statement. There is an unauthorized transaction on my statement from Xfinity and I just cannot believe this is happening.

Hi, I am calling about my claim. The agent told me the item shows as delivered but it is not here. It is not here! Look at the tracking. My claim number is SHIP4482711. And my customer ID is CUST99281XP. I noticed there is an unauthorized transaction on my statement from Xfinity and I just cannot believe this is happening.

Question: output中是否保留了“calling about my claim”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“item shows as delivered”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“unauthorized transaction”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“SHIP four four eight two seven one one”规范化成了“SHIP4482711”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原词
- 不存在该词或规范化结果错误

oral: SHIP four four eight two seven one one; clean: SHIP4482711

Question: output中是否将“CUST ninety nine two eight one X P”规范化成了“CUST99281XP”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原词
- 不存在该词或规范化结果错误

oral: CUST ninety nine two eight one X P; clean: CUST99281XP

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: I mean look... look at the tracking; I also saw... I noticed... how should I put this...; There is an unauthorized transaction on my statement. There is an unauthorized transaction on my statement

Question: output中是否将“I also saw... I noticed... how should I put this...”处理成了“I noticed”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I also saw... I noticed... how should I put this...; clean: I noticed


Hi, uh, I think I lost my credit card and I need a replacement. I tried logging into Shopify to check my transactions but my password reset email is not arriving. My email is john at outlook dot com. I saw a charge from Hulu... oh no, not Hulu, it was Netflix, and that is why I got worried. Just, I am really stressed right now. I have a reference number here, it is SHIP ninety nine two zero one Y... wait, no, SHIP ninety nine two zero one X. Does that sound right to you? I mean, how long does it usually take to get a new card, right?

Hi, I think I lost my credit card and I need a replacement. I tried logging into Shopify to check my transactions but my password reset email is not arriving. My email is john@outlook.com. I saw a charge from Netflix, and that is why I got worried. I am really stressed right now. I have a reference number here, it is SHIP99201X. Does that sound right to you? How long does it usually take to get a new card, right?

Question: output中是否保留了“丢失信用卡并需要补发”的语义？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: I think I lost my credit card and I need a replacement.

Question: output中是否保留了“登录Shopify”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“密码重置邮件没有收到”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: my password reset email is not arriving

Question: output中是否将“john at outlook dot com”规范化成了“john@outlook.com”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化错误

oral: john at outlook dot com, clean: john@outlook.com

Question: output中是否将“I saw a charge from Hulu... oh no, not Hulu, it was Netflix”处理成了“Netflix”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I saw a charge from Hulu... oh no, not Hulu, it was Netflix, clean: I saw a charge from Netflix

Question: output中是否保留了“现在压力很大/非常焦虑”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“SHIP ninety nine two zero one X”规范化成了“SHIP99201X”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化错误

oral: SHIP ninety nine two zero one X, clean: SHIP99201X

Question: output中是否将“SHIP ninety nine two zero one Y... wait, no, SHIP ninety nine two zero one X”处理成了最终结果“X”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: SHIP ninety nine two zero one Y... wait, no, SHIP ninety nine two zero one X, clean: SHIP99201X

Question: output中是否保留了“通常需要多久拿到新卡”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: How long does it usually take to get a new card

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在


Hi. I just got my package and it's... it's totally smashed. This is completely unacceptable! I'm extremely disappointed with the service. I'm not totally sure but I think... I think the courier just threw it. The total was two hundred fifty dollars and forty cents. Two hundred fifty dollars and forty cents! I also have a Disney plus subscription linked to this account. My email is... my email is cici at outlook dot com.

Hi. I just got my package and it's totally smashed. This is completely unacceptable! I'm extremely disappointed with the service. I'm not totally sure but I think the courier just threw it. The total was $250.40. I also have a Disney+ subscription linked to this account. My email is cici@outlook.com.

Question: output中是否保留了“包裹完全损坏”（package totally smashed）的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: it's totally smashed / oral: it's... it's totally smashed

Question: output中是否保留了“对服务极度失望”（extremely disappointed with the service）的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: I'm extremely disappointed with the service.

Question: output中是否保留了“快递员扔了包裹”（courier threw it）的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“关联到此账户”（linked to this account）的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“two hundred fifty dollars and forty cents”规范化成了“$250.40”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该金额或规范化错误

clean: $250.40 / oral: two hundred fifty dollars and forty cents

Question: output中是否将“Disney plus”规范化成了“Disney+”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该专有名词或规范化错误

Question: output中是否将“cici at outlook dot com”规范化成了“cici@outlook.com”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该邮箱或规范化错误

clean: cici@outlook.com / oral: cici at outlook dot com

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: it's... it's, I think... I think, my email is... my email is


Hi, yeah, I need to request a refund... I mean, I'm calling because I need to request a refund for a duplicate payment. The order number is, uh, B Z seven seven one zero four two. B Z seven seven one zero four two. And, well, my order hasn't arrived after ten days. Ten days! Plus, I can't log into my account... I tried resetting... I can't log into my account after resetting password. Just to verify, my phone is four one five five five five zero one zero two, just let me know if you got that, ha.

Hi, I'm calling because I need to request a refund for a duplicate payment. The order number is BZ771042. And my order hasn't arrived after 10 days. Plus, I can't log into my account after resetting password. Just to verify, my phone is 415-555-0102, just let me know if you got that.

Question: output中是否将“Hi, yeah, I need to request a refund... I mean, I'm calling because I need to request a refund”处理成了“Hi, I'm calling because I need to request a refund”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: "Hi, yeah, I need to request a refund... I mean, I'm calling because I need to request a refund" -> clean: "Hi, I'm calling because I need to request a refund"

Question: output中是否将“I can't log into my account... I tried resetting... I can't log into my account after resetting password”处理成了“I can't log into my account after resetting password”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: "I can't log into my account... I tried resetting... I can't log into my account after resetting password" -> clean: "I can't log into my account after resetting password"

Question: output中是否将“B Z seven seven one zero four two”规范化成了“BZ771042”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“B Z seven seven one zero four two”
- 不存在这个词或规范化结果

oral: "B Z seven seven one zero four two" -> clean: "BZ771042"

Question: output中是否将“ten days”规范化成了“10 days”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“ten days”
- 不存在这个词或规范化结果

Question: output中是否将“four one five five five five zero one zero two”规范化成了“415-555-0102”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“four one five five five five zero one zero two”
- 不存在这个词或规范化结果

oral: "four one five five five five zero one zero two" -> clean: "415-555-0102"

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: "yeah", "uh", "well", "ha", 重复的 "I need to request a refund", "B Z seven seven one zero four two", "Ten days!", "I can't log into my account" -> clean: 无

Question: output中是否存在“request a refund for a duplicate payment”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: "request a refund for a duplicate payment"

Question: output中是否存在“order hasn't arrived”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Hi, I am calling because my subscription didn't cancel and I was billed, I think it was for Amazon, or wait... I mean I have a Wayfair account too, but this is for Amazon. The order number is seven seven three one zero two. I already tried to stop it but it just... it didn't go through. My customer ID is seven seven two zero four nine one one. I just really need to get this refund sorted out.

Hi, I am calling because my subscription didn't cancel and I was billed for Amazon. The order number is 773102. I already tried to stop it but it didn't go through. My customer ID is 77204911. I just really need to get this refund sorted out.

Question: output中是否保留了“subscription didn't cancel and I was billed”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: my subscription didn't cancel and I was billed

Question: output中是否将“I think it was for Amazon, or wait... I mean I have a Wayfair account too, but this is for Amazon”处理成了“billed for Amazon”？

Choices:
- 进行了相同处理，去除了自我纠正和干扰信息并保留最终结果
- 去除了自我纠正过程但最终结果不完整
- 仍保留了自我纠正或干扰信息
- output中没有相关话语

oral: I think it was for Amazon, or wait... I mean I have a Wayfair account too, but this is for Amazon. clean: billed for Amazon

Question: output中是否将订单号“seven seven three one zero two”规范化成了“773102”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven seven three one zero two”
- 不存在该订单号或规范化结果错误

oral: seven seven three one zero two clean: 773102

Question: output中是否保留了“tried to stop it but it didn't go through”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: tried to stop it but it didn't go through

Question: output中是否将客户ID“seven seven two zero four nine one one”规范化成了“77204911”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven seven two zero four nine one one”
- 不存在该客户ID或规范化结果错误

oral: seven seven two zero four nine one one clean: 77204911

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否保留了“get this refund sorted out”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反


Can someone tell me why there is a charge on my account? I mean, I just saw it on my Wells Fargo app and I don't recognize it. It says Hulu, it says Hulu for forty nine ninety nine. I'm just really confused about where my money went. Could you please help me with this? This is completely unacceptable. My account number is... account number is four zero two one eight five. I have no Hulu subscription, no Hulu subscription at all. This charge happened on October twelfth.

Can someone tell me why there is a charge on my account? I just saw it on my Wells Fargo app and I don't recognize it. It says Hulu for $49.99. I'm just really confused about where my money went. Could you please help me with this? This is completely unacceptable. My account number is 402185. I have no Hulu subscription at all. This charge happened on October 12.

Question: output中是否保留了“charge on my account”？

Choices:
- 完整或等价保留(1)
- 部分保留或近似但不完整(0)
- 缺失或含义相反(-1)

Question: output中是否保留了“Wells Fargo app”？

Choices:
- 完整或等价保留(1)
- 部分保留或近似但不完整(0)
- 缺失或含义相反(-1)

Question: output中是否保留了“completely unacceptable”？

Choices:
- 完整或等价保留(1)
- 部分保留或近似但不完整(0)
- 缺失或含义相反(-1)

Question: output中是否将“forty nine ninety nine”规范化成了“$49.99”？

Choices:
- 进行了相同或合理的规范化(1)
- 没有进行规范化但存在“forty nine ninety nine”或类似读法(0)
- 不存在该金额或规范化错误(-1)

Question: output中是否将“four zero two one eight five”规范化成了“402185”？

Choices:
- 进行了相同或合理的规范化(1)
- 没有进行规范化但存在“four zero two one eight five”或类似读法(0)
- 不存在该账号或规范化错误(-1)

Question: output中是否将“October twelfth”规范化成了“October 12”？

Choices:
- 进行了相同或合理的规范化(1)
- 没有进行规范化但存在“October twelfth”或类似读法(0)
- 不存在该日期或规范化错误(-1)

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在(2)
- 仍存在(0)

I mean, It says Hulu it says Hulu, account number is... account number is, no Hulu subscription no Hulu subscription

Question: output中是否将“It says Hulu, it says Hulu for”处理成了“It says Hulu for”？

Choices:
- 进行了相同处理(2)
- 去除了重复语句但最终结果不完整(1)
- 没有去除重复过程(0)
- output中没有相关话语(-1)

It says Hulu, it says Hulu for -> It says Hulu for

Question: output中是否将“My account number is... account number is”处理成了“My account number is”？

Choices:
- 进行了相同处理(2)
- 去除了犹豫/重复语句但最终结果不完整(1)
- 没有去除犹豫/重复过程(0)
- output中没有相关话语(-1)

My account number is... account number is -> My account number is

Question: output中是否将“no Hulu subscription, no Hulu subscription at all”处理成了“no Hulu subscription at all”？

Choices:
- 进行了相同处理(2)
- 去除了重复语句但最终结果不完整(1)
- 没有去除重复过程(0)
- output中没有相关话语(-1)

no Hulu subscription, no Hulu subscription at all -> no Hulu subscription at all


Hi. I'm calling because I'm not totally sure but I think my subscription was renewed without my permission. My subscription was renewed without my permission and I want a refund. I saw a charge from... Chase... no, Bank of America... wait that's wrong, it's Wells Fargo! It was for... five dollars... no, ten dollars... hold on, it's seven fifty! The order number is... S H I P twenty twenty three ninety nine... no, S H I P twenty twenty four ninety eight... sorry, it's S H I P twenty twenty four ninety nine one! Now I'm just confused if Hulu... if Hulu allows returns for opened items. I really need to know if Hulu allows returns because this was an accident.

Hi. I'm calling because I'm not totally sure but I think my subscription was renewed without my permission and I want a refund. I saw a charge from Wells Fargo! It was for $7.50! The order number is SHIP2024991! Now I'm just confused if Hulu allows returns for opened items. I really need to know if Hulu allows returns because this was an accident.

Question: output中是否保留了“subscription was renewed without my permission”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“want a refund”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“allows returns for opened items”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“seven fifty”规范化成了“$7.50”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven fifty”或“7.50”
- 不存在这个词或规范化错误

Question: output中是否将“S H I P twenty twenty four ninety nine one”规范化成了“SHIP2024991”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“S H I P twenty twenty four ninety nine one”或“SHIP2024991”
- 不存在这个词或规范化错误

it's S H I P twenty twenty four ninety nine one -> SHIP2024991

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

My subscription was renewed without my permission (重复), if Hulu... if Hulu (重复)

Question: output中是否将“Chase... no, Bank of America... wait that's wrong, it's Wells Fargo!”处理成了“Wells Fargo”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

Chase... no, Bank of America... wait that's wrong, it's Wells Fargo! -> Wells Fargo


Hi, uh, I'm calling because I see a charge I didn't make. My husband was like, what is this DoorDash charge for over a thousand dollars? And, well, I think it is a total scam! The amount is one thousand forty five seventy five... one thousand forty five seventy five. And the reference number... it is B L L four four nine two zero zero one... oh no, it is BLL four four nine two zero one one. Just, I don't get it, because I already pay for Spotify every month, so why is there a CONF XJ nine two L charge on here, you know?

Hi, I'm calling because I see a charge I didn't make. My husband was, what is this DoorDash charge for over $1,000? And I think it is a total scam! The amount is $1,045.75. And the reference number is BLL4492011. I don't get it, because I already pay for Spotify every month, so why is there a CONF-XJ-92L charge on here?

Question: output中是否保留了“a charge I didn't make”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“DoorDash charge”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“total scam”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“Spotify”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: I already pay for Spotify every month

Question: output中是否将“a thousand dollars”规范化成了“$1,000”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“a thousand dollars”
- 不存在这个词或规范化结果

oral: over a thousand dollars -> clean: over $1,000

Question: output中是否将“one thousand forty five seventy five”规范化成了“$1,045.75”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“one thousand forty five seventy five”
- 不存在这个词或规范化结果

oral: one thousand forty five seventy five -> clean: $1,045.75

Question: output中是否将“BLL four four nine two zero one one”规范化成了“BLL4492011”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“BLL four four nine two zero one one”
- 不存在这个词或规范化结果

oral: BLL four four nine two zero one one -> clean: BLL4492011

Question: output中是否将“CONF XJ nine two L”规范化成了“CONF-XJ-92L”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“CONF XJ nine two L”
- 不存在这个词或规范化结果

oral: CONF XJ nine two L -> clean: CONF-XJ-92L

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: uh, was like, well, Just, you know, one thousand forty five seventy five... one thousand forty five seventy five

Question: output中是否将“My husband was like, what is this”处理成了“My husband was, what is this”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: My husband was like, what is this -> clean: My husband was, what is this

Question: output中是否将“B L L four four nine two zero zero one... oh no, it is BLL four four nine two zero one one”处理成了“BLL4492011”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: B L L four four nine two zero zero one... oh no, it is BLL four four nine two zero one one -> clean: BLL4492011


Hi, yeah, I am calling because I see these extra charges on my bill. Look, I returned the car to the Wayfair... oh no, I mean the Walmart location. And the tracking number... it is not updating at all. The number is T R K zero zero nine two eight four seven five six. Again, T-R-K zero zero nine two eight four seven five six. I mean, if you can just verify it was dropped off on time, then we could just remove these fees, right? Because I received a shattered item in my shipment... wait, sorry, I am reading the wrong paper, I mean the car was clean when I left it. It is just so frustrating that the tracking is not updating. I need this fixed now because it is a lot of money.

Hi, I am calling because I see these extra charges on my bill. I returned the car to the Walmart location. And the tracking number is not updating at all. The number is TRK009284756. If you can just verify it was dropped off on time, then we could just remove these fees, right? The car was clean when I left it. It is just so frustrating that the tracking is not updating. I need this fixed now because it is a lot of money.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

yeah, Look, oh no, I mean, Again, wait, sorry, I am reading the wrong paper, I mean

Question: output中是否将“Wayfair... oh no, I mean the Walmart location”处理成了“Walmart location”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

I returned the car to the Wayfair... oh no, I mean the Walmart location. -> I returned the car to the Walmart location.

Question: output中是否将“received a shattered item... wait, sorry, I am reading the wrong paper, I mean the car was clean”处理成了“the car was clean”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

Because I received a shattered item in my shipment... wait, sorry, I am reading the wrong paper, I mean the car was clean when I left it. -> The car was clean when I left it.

Question: output中是否将“T R K zero zero nine two eight four seven five six”规范化成了“TRK009284756”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T R K zero zero nine...”或类似读法
- 不存在这个词或规范化结果

T R K zero zero nine two eight four seven five six -> TRK009284756

Question: output中是否存在“extra charges on my bill”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“tracking number is not updating at all”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“verify it was dropped off on time”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“remove these fees”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“a lot of money”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Oh my god! I just got my package and it is completely smashed. Look, the tracking number is T R K zero zero nine two eight three seven four six five. I mean, T R K zero zero nine two eight three seven four six five. It is totally ruined. And also, I tried to use a discount but the promo code isn't applying at checkout. I really need help. Also, I think I need a refund for a subscription I didn't authorize, and I need to update shipping address for a pending order. My order number is C N F eight eight three zero two P L. C N F eight eight three zero two P L.

Oh my god! I just got my package and it is completely smashed. Look, the tracking number is TRK0092837465. It is totally ruined. And also, I tried to use a discount but the promo code isn't applying at checkout. I really need help. Also, I think I need a refund for a subscription I didn't authorize, and I need to update the shipping address for a pending order. My order number is CNF88302PL.

Question: output中是否保留了“promo code isn't applying at checkout”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: the promo code isn't applying at checkout

Question: output中是否保留了“refund for a subscription”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“T R K zero zero nine two eight three seven four six five”规范化成了“TRK0092837465”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在这个词或规范化结果

oral: T R K zero zero nine two eight three seven four six five; clean: TRK0092837465

Question: output中是否将“C N F eight eight three zero two P L”规范化成了“CNF88302PL”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在这个词或规范化结果

oral: C N F eight eight three zero two P L; clean: CNF88302PL

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: I mean, ...; T R K... T R K...; C N F... C N F...

Question: output中是否将“I mean, T R K zero zero nine two eight three seven four six five. I mean, T R K zero zero nine two eight three seven four six five.”处理成了去除“I mean”和重复过程，直接保留最终结果？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I mean, T R K zero zero nine two eight three seven four six five. I mean, T R K zero zero nine two eight three seven four six five.; clean: TRK0092837465


Honestly, I am just panicking right now. I lost my Wells Fargo card and I see a charge for one thousand four hundred fifty dollars and seventy five cents that I did not make! It is order seven seven two one nine four zero. Just... uh... I need this stopped. Could you please help me with this? I mean, if you cannot fix it, I want to cancel my membership immediately. I really do!

Honestly, I am just panicking right now. I lost my Wells Fargo card and I see a charge for $1,450.75 that I did not make! It is order 7721940. I need this stopped. Could you please help me with this? If you cannot fix it, I want to cancel my membership immediately. I really do!

Question: output中是否存在“Wells Fargo card”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“one thousand four hundred fifty dollars and seventy five cents”规范化成了“$1,450.75”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“one thousand four hundred fifty dollars and seventy five cents”
- 不存在这个词或规范化结果

a charge for one thousand four hundred fifty dollars and seventy five cents -> $1,450.75

Question: output中是否将“seven seven two one nine four zero”规范化成了“7721940”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven seven two one nine four zero”
- 不存在这个词或规范化结果

It is order seven seven two one nine four zero. -> It is order 7721940.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否存在“cancel my membership immediately”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Sarah, look, I can't log into my account after the password reset, and just... wait... I mean, the whole thing is just a mess. I need to request a refund for a defective product, it was two hundred dollars... oh no, it was two hundred ten dollars. Like, my promo code isn't working at checkout, and I just want a simple answer, you know? I've been on hold for ten minutes and I'm just... how should I put it... I'm just really frustrated that this is happening again, ya. I just want my money back in my bank account, just... really quickly, ha.

Sarah, I can't log into my account after the password reset, and the whole thing is just a mess. I need to request a refund for a defective product, it was $210. My promo code isn't working at checkout, and I just want a simple answer. I've been on hold for 10 minutes and I'm just really frustrated that this is happening again. I just want my money back in my bank account really quickly.

Question: output中是否保留了“密码重置后无法登录账户”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

oral: I can't log into my account after the password reset; clean: I can't log into my account after the password reset

Question: output中是否保留了“为缺陷产品申请退款”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

oral: request a refund for a defective product; clean: request a refund for a defective product

Question: output中是否保留了“促销代码在结账时无法使用”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

oral: my promo code isn't working at checkout; clean: My promo code isn't working at checkout

Question: output中是否保留了“将钱退回我的银行账户”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

oral: my money back in my bank account; clean: my money back in my bank account

Question: output中是否将“two hundred ten dollars”规范化成了“$210”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“two hundred ten dollars”
- 不存在该金额或规范化结果错误

oral: two hundred ten dollars; clean: $210

Question: output中是否将“ten minutes”规范化成了“10 minutes”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“ten minutes”
- 不存在该时长或规范化结果错误

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: look, just... wait... I mean, Like, you know?, ya, ha

Question: output中是否将“it was two hundred dollars... oh no, it was two hundred ten dollars”处理成了最终金额“$210”或“210 dollars”？

Choices:
- 进行了相同处理，保留最终结果且删掉纠错过程
- 去除了纠错过程但最终结果不完整
- 仍保留被否定或纠错过程
- output中没有相关话语

oral: it was two hundred dollars... oh no, it was two hundred ten dollars.; clean: it was $210.

Question: output中是否将“and just... wait... I mean, the whole thing is just a mess”处理成了“the whole thing is just a mess”？

Choices:
- 进行了相同处理，保留最终结果且删掉犹豫或重新表述过程
- 去除了犹豫语句但最终结果不完整
- 仍保留犹豫或重新表述过程
- output中没有相关话语

oral: and just... wait... I mean, the whole thing is just a mess.; clean: and the whole thing is just a mess.


Hi, yeah, I am calling because my flight was just canceled and I am really disappointed with the service. My email is john dot doe underscore ninety nine at outlook dot com. I mean, if you can find another seat for me today, then we could avoid me spending night in hotel. Oh, wait, my confirmation number is alpha bravo seven... oh no, it is alpha bravo nine. I appreciate your help with this, John. But seriously, like, the item I received is damaged and the box was open... wait, sorry, I am reading the wrong note, I meant my luggage was damaged on the last leg. And also, the promotional code I entered is not applying to my cart, so I just want that sorted out, you know?

Hi, I am calling because my flight was just canceled and I am really disappointed with the service. My email is john.doe_99@outlook.com. If you can find another seat for me today, then we could avoid me spending a night in a hotel. My confirmation number is alpha bravo 9. I appreciate your help with this, John. But seriously, the luggage was damaged on the last leg. And also, the promotional code I entered is not applying to my cart, so I just want that sorted out.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral中的口语词和插入语包括：yeah, I mean, Oh, wait, oh no, like, wait, sorry, you know

Question: output中是否将“john dot doe underscore ninety nine at outlook dot com”规范化成了“john.doe_99@outlook.com”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“john dot doe underscore ninety nine at outlook dot com”
- 不存在这个词或规范化结果

oral: My email is john dot doe underscore ninety nine at outlook dot com. -> clean: My email is john.doe_99@outlook.com.

Question: output中是否将“alpha bravo nine”规范化成了“alpha bravo 9”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“alpha bravo nine”
- 不存在这个词或规范化结果

oral: it is alpha bravo nine. -> clean: My confirmation number is alpha bravo 9.

Question: output中是否将“alpha bravo seven... oh no, it is alpha bravo nine”处理成了“alpha bravo 9”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: my confirmation number is alpha bravo seven... oh no, it is alpha bravo nine. -> clean: My confirmation number is alpha bravo 9.

Question: output中是否将“the item I received is damaged and the box was open... wait, sorry, I am reading the wrong note, I meant my luggage was damaged on the last leg”处理成了“the luggage was damaged on the last leg”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: the item I received is damaged and the box was open... wait, sorry, I am reading the wrong note, I meant my luggage was damaged on the last leg. -> clean: the luggage was damaged on the last leg.

Question: output中是否存在“航班被取消且对服务感到失望”的语义？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: my flight was just canceled and I am really disappointed with the service

Question: output中是否存在“今天如果能找到另一个座位，就能避免在酒店过夜”的语义？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: If you can find another seat for me today, then we could avoid me spending a night in a hotel

Question: output中是否存在“感谢John的帮助”的语义？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: I appreciate your help with this, John

Question: output中是否存在“输入的促销码无法应用到购物车，希望解决”的语义？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: the promotional code I entered is not applying to my cart, so I just want that sorted out


I was just looking at my statement and I see two charges from AirBnB. One for sixty four twenty and another for seventy four twenty five. I mean I'm extremely disappointed in the service, extremely disappointed in the service because I never even made those bookings. My phone number... my phone number is plus one three ten five five five zero one one five... oh no, it's zero one one two. Anyway, I think my card got stolen. I need you to cancel my card and send me a replacement card.

I was just looking at my statement and I see two charges from Airbnb. One for $64.20 and another for $74.25. I'm extremely disappointed in the service because I never even made those bookings. My phone number is +1 310-555-0112. Anyway, I think my card got stolen. I need you to cancel my card and send me a replacement card.

Question: output中是否保留了“looking at my statement”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“two charges”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“never even made those bookings”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“card got stolen”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“cancel my card”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“send me a replacement card”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“sixty four twenty”规范化成了“$64.20”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化结果错误

Question: output中是否将“seventy four twenty five”规范化成了“$74.25”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化结果错误

oral: seventy four twenty five; clean: $74.25

Question: output中是否将“AirBnB”规范化成了“Airbnb”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化结果错误

Question: output中是否将电话号码规范化成了“+1 310-555-0112”或类似合理格式？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化结果错误

oral: plus one three ten five five five zero one one five... oh no, it's zero one one two; clean: +1 310-555-0112

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: I mean, extremely disappointed in the service, extremely disappointed in the service, my phone number... my phone number, oh no

Question: output中是否将“plus one three ten five five five zero one one five... oh no, it's zero one one two”处理成了最终正确的电话号码并去除了纠错过程？

Choices:
- 保留了最终结果且删掉了纠错过程
- 删掉了纠错过程但最终结果不完整
- 仍保留了纠错过程
- 相关结果缺失

Question: output中是否将“extremely disappointed in the service, extremely disappointed in the service”处理成了“extremely disappointed in the service”并去除了重复？

Choices:
- 保留了最终结果且删掉了重复过程
- 删掉了重复过程但最终结果不完整
- 仍保留了重复过程
- 相关结果缺失

oral: extremely disappointed in the service, extremely disappointed in the service; clean: extremely disappointed in the service


Hi, look, I'm extremely disappointed with this service. I'm not totally sure but I think... I think my promotional code isn't working. I tried it on Shopify, yeah, but it just won't go through. The order number... order number is Bravo eight eight two seven three one zero. I paid via PayPal, PayPal, and I just... how should I put it, just want this fixed now!

Hi, I'm extremely disappointed with this service. I'm not totally sure but I think my promotional code isn't working. I tried it on Shopify, but it just won't go through. The order number is B8827310. I paid via PayPal, and I just want this fixed now!

Question: output中是否存在“promotional code”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: my promotional code isn't working

Question: output中是否存在“extremely disappointed”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“Bravo eight eight two seven three one zero”规范化成了“B8827310”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“Bravo eight eight two seven three one zero”
- 不存在这个词或规范化结果

oral: Bravo eight eight two seven three one zero, clean: B8827310

Question: output中是否保留了首字母大写的“Shopify”？

Choices:
- 保留了首字母大写的“Shopify”
- 没有首字母大写但存在该词
- 不存在该词

Question: output中是否保留了首字母大写的“PayPal”？

Choices:
- 保留了首字母大写的“PayPal”
- 没有首字母大写但存在该词
- 不存在该词

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: look, I think... I think, yeah, order number... order number, PayPal, PayPal, how should I put it

Question: output中是否将“I just... how should I put it, just want”处理成了“I just want”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I just... how should I put it, just want, clean: I just want


Actually, uh, I just noticed some weird fees on my statement. Like, there is a charge for... how should I put it... some kind of Spotify subscription? I never signed up for that! My booking number was B L L nine nine two eight three seven four... oh no, wait, it is B K L four four one zero nine two. Anyway, just check my email at my email at yahoo dot co dot u k, yeah. And the receipt number, just to be sure, it is S four four nine one zero two eight three seven. I mean, I just want this fixed, okay? It is just... so annoying, right?

I just noticed some weird fees on my statement. There is a charge for some Spotify subscription? I never signed up for that! My booking number was BKL441092. Anyway, just check my email at yahoo.co.uk. And the receipt number, just to be sure, it is S449102837. I just want this fixed, okay? It is just so annoying, right?

Question: output中是否保留了“weird fees on my statement”或等价含义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“Spotify subscription”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“never signed up for that”或等价含义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“just want this fixed”或等价含义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将预订号规范化成了“BKL441092”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化错误

Question: output中是否将邮箱后缀规范化成了“yahoo.co.uk”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化错误

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在该词或规范化错误

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Actually, uh, Like, how should I put it, oh no, wait, my email at my email at, yeah, I mean

Question: output中是否将“My booking number was B L L... oh no, wait, it is B K L...”处理成了最终的预订号，去除了纠错过程？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语


Hi uh I am calling about my bill. The billing cycle is inconsistent and... it is like... actually my billing is all messed up. I cannot access my cloud storage either. My number is plus one seven zero two five five five zero one three three. Wait... no... I mean plus one six one seven five five five zero one seven seven. I keep seeing Steam charges too!

Hi, I am calling about my bill. The billing cycle is inconsistent and my billing is all messed up. I cannot access my cloud storage either. My number is +1 617 555 0177. I keep seeing Steam charges too!

Question: output中是否存在“cloud storage”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: "I cannot access my cloud storage either."

Question: output中是否存在“billing cycle”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: "The billing cycle is inconsistent"

Question: output中是否将电话号码规范化成了“+1 617 555 0177”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“plus one six one seven...”等原始说法
- 不存在该电话号码或规范化错误

oral: "plus one six one seven five five five zero one seven seven", clean: "+1 617 555 0177"

Question: output中是否将“Steam”首字母大写？

Choices:
- 正确首字母大写为“Steam”
- 未首字母大写（如“steam”）
- 不存在该词

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: "uh", "it is like... actually", clean: 无

Question: output中是否将“plus one seven zero two... Wait... no... I mean plus one six one seven...”处理成了最终的电话号码“+1 617 555 0177”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: "My number is plus one seven zero two... Wait... no... I mean plus one six one seven...", clean: "My number is +1 617 555 0177."


Hi Sarah, I am calling because I want to request a full refund for my last purchase. Look, I just saw some extra charges and it is not right. I want a full refund, seriously. The tracking number is T R K seven seven three two one zero nine eight five. That is T R K seven seven three two one zero nine eight five. I also need to update shipping address for open order, it is for Xfinity, order number S H I P eight eight two nine one zero zero four. Again, S H I P eight eight two nine one zero zero four.

Hi Sarah, I am calling because I want to request a full refund for my last purchase. Look, I just saw some extra charges and it is not right. I want a full refund, seriously. The tracking number is TRK773210985. I also need to update the shipping address for the open order, it is for Xfinity, order number SHIP88291004.

Question: output中是否保留了“full refund”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“extra charges”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“Xfinity”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“T R K seven seven three two one zero nine eight five”规范化成了“TRK773210985”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T R K seven seven three two one zero nine eight five”
- 不存在这个词或规范化错误

Question: output中是否将“S H I P eight eight two nine one zero zero four”规范化成了“SHIP88291004”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“S H I P eight eight two nine one zero zero four”
- 不存在这个词或规范化错误

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

That is T R K seven seven three two one zero nine eight five. / Again, S H I P eight eight two nine one zero zero four.


I need a refund for these extra charges, I need a refund! I stayed at Hilton... the hotel, but my invoice... invoice I N V two zero two three zero zero two shows I received a used item as new. I mean, received a different item than ordered. I tried to fix it online but... unable to update credit card details, just unable to update. The charges... they are wrong. I mean, the bill is just... completely wrong. I cannot... I cannot get the system to let me change my card, and this bill... it is just not right!

I need a refund for these extra charges. I stayed at Hilton, but my invoice INV2023002 shows I received a different item than ordered. I tried to fix it online but was unable to update credit card details. The bill is completely wrong, and I cannot get the system to let me change my card.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

I need a refund! I need a refund!, invoice... invoice, I cannot... I cannot

Question: output中是否将“I N V two zero two three zero zero two”规范化成了“INV2023002”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“I N V two zero two three zero zero two”或类似原始说法
- 不存在该词或规范化结果错误

invoice I N V two zero two three zero zero two -> invoice INV2023002

Question: output中是否将“received a used item as new. I mean, received a different item than ordered”处理成了“received a different item than ordered”？

Choices:
- 进行了相同处理，保留了最终结果并去除了纠错过程
- 去除了解释性语句但最终结果不完整
- 仍保留了被否定或解释性过程
- output中没有相关话语

received a used item as new. I mean, received a different item than ordered -> received a different item than ordered

Question: output中是否将“The charges... they are wrong. I mean, the bill is just... completely wrong”处理成了“The bill is completely wrong”？

Choices:
- 进行了相同处理，保留了最终结果并去除了纠错过程
- 去除了解释性语句但最终结果不完整
- 仍保留了被否定或解释性过程
- output中没有相关话语

The charges... they are wrong. I mean, the bill is just... completely wrong -> The bill is completely wrong

Question: output中是否保留了“need a refund for these extra charges”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“stayed at Hilton”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“unable to update credit card details”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“cannot get the system to let me change my card”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反


Can I return it if it opened? I mean... I think I can but... wait, let me check. I want to change delivery address, change delivery address after shipping. My old address was one hundred one Maple Lane, Star City, Washington nine eight zero zero one. I... I need it sent to... let's say... two hundred two Birch Boulevard, Denver, Colorado eight zero zero zero one. My email street address late one two three at gmail dot com, but I forgot my security question answers, forgot my security question answers.

Can I return it if it's opened? I think I can, but let me check. I want to change the delivery address after shipping. My old address was 101 Maple Lane, Star City, Washington 98001. I need it sent to 202 Birch Boulevard, Denver, Colorado 80001. My email address is late123@gmail.com, but I forgot my security question answers.

Question: output中是否保留了“return it if it's opened”或“return it if opened”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Can I return it if it's opened? / Can I return it if it opened?

Question: output中是否将“I mean... I think I can but... wait, let me check.”处理成了“I think I can, but let me check.”？

Choices:
- 保留最终结果且删掉被否定/解释性过程
- 删掉过程但最终结果不完整
- 仍保留被否定/解释性过程
- 相关结果缺失

I mean... I think I can but... wait, let me check. -> I think I can, but let me check.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

change delivery address, change delivery address / I... I / forgot my security question answers, forgot my security question answers

Question: output中是否将“one hundred one”和“nine eight zero zero one”规范化成了“101”和“98001”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在这个词或规范化结果

one hundred one Maple Lane... Washington nine eight zero zero one -> 101 Maple Lane... Washington 98001

Question: output中是否将“two hundred two”和“eight zero zero zero one”规范化成了“202”和“80001”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在这个词或规范化结果

two hundred two Birch Boulevard... Colorado eight zero zero zero one -> 202 Birch Boulevard... Colorado 80001

Question: output中是否将“late one two three at gmail dot com”规范化成了“late123@gmail.com”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在原始说法
- 不存在这个词或规范化结果

late one two three at gmail dot com -> late123@gmail.com

Question: output中是否将“My email street address”处理成了“My email address is”？

Choices:
- 保留最终结果且删掉被否定/解释性过程
- 删掉过程但最终结果不完整
- 仍保留被否定/解释性过程
- 相关结果缺失

My email street address -> My email address is

Question: output中是否保留了“change the delivery address after shipping”或“change delivery address after shipping”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

I want to change the delivery address after shipping. / I want to change delivery address, change delivery address after shipping.

Question: output中是否保留了“I need it sent to”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“forgot my security question answers”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反


Hi, I just wanted to follow up on requesting a chargeback for my order. See, the... uh... delivery driver left package in rain and it's all ruined. I sent an email to info at company dot co dot u k, but... wait... I think I sent it to info at company dot com... oh no, it was dot co dot u k! Anyway, could you please look into this? I mean, the... how should I put it... the whole thing is just a mess, and I need my money back.

Hi, I just wanted to follow up on requesting a chargeback for my order. The delivery driver left the package in the rain and it's all ruined. I sent an email to info@company.co.uk, but could you please look into this? The whole thing is just a mess, and I need my money back.

Question: output中是否保留了“requesting a chargeback for my order”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: requesting a chargeback for my order

Question: output中是否保留了“delivery driver left the package in the rain”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: The delivery driver left the package in the rain

Question: output中是否保留了“the whole thing is just a mess”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“need my money back”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“info at company dot co dot u k”规范化成了“info@company.co.uk”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“info at company dot co dot u k”
- 不存在这个词或规范化结果

oral: info at company dot co dot u k; clean: info@company.co.uk

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: See, the... uh...; but... wait...; oh no; Anyway; I mean, the... how should I put it...

Question: output中是否将“I sent an email to info at company dot co dot u k, but... wait... I think I sent it to info at company dot com... oh no, it was dot co dot u k!”处理成了“I sent an email to info@company.co.uk”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I sent an email to info at company dot co dot u k, but... wait... I think I sent it to info at company dot com... oh no, it was dot co dot u k!; clean: I sent an email to info@company.co.uk


Broken? Yeah, it is broken. Two thousand five hundred dollars! Just... two thousand five hundred. Two fifteen seventy five too. Seat limit reached on my plan. Unable to export data. Case three three nine two eight one seven.

Broken? Yeah, it is broken. $2,500! Just $2,500. 21575 too. Seat limit reached on my plan. Unable to export data. Case 3392817.

Question: output中是否保留了“Seat limit reached”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“Unable to export data”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“Two thousand five hundred dollars”规范化成了“$2,500”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“Two thousand five hundred dollars”
- 不存在这个词或规范化结果

oral: Two thousand five hundred dollars! -> clean: $2,500!

Question: output中是否将“Two fifteen seventy five”规范化成了“21575”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“Two fifteen seventy five”
- 不存在这个词或规范化结果

oral: Two fifteen seventy five too. -> clean: 21575 too.

Question: output中是否将“three three nine two eight one seven”规范化成了“3392817”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“three three nine two eight one seven”
- 不存在这个词或规范化结果

oral: Case three three nine two eight one seven. -> clean: Case 3392817.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: Just... two thousand five hundred. -> clean: Just $2,500. (去除了犹豫停顿 '...')


Sarah, look, flight canceled. My ref is R E F one one zero two nine three eight... oh no, R E F one one zero two nine three four. I just cannot access cloud storage!

Sarah, look, flight canceled. My ref is REF1102934. I just cannot access cloud storage!

Question: output中是否存在“flight canceled”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: flight canceled; oral: flight canceled

Question: output中是否存在“cannot access cloud storage”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: cannot access cloud storage; oral: cannot access cloud storage

Question: output中是否将“R E F one one zero two nine three four”规范化成了“REF1102934”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“R E F one one zero two nine three four”
- 不存在这个词或规范化结果

clean: REF1102934; oral: R E F one one zero two nine three four

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“R E F one one zero two nine three eight... oh no, R E F one one zero two nine three four”处理成了“REF1102934”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

clean: REF1102934; oral: R E F one one zero two nine three eight... oh no, R E F one one zero two nine three four


Hi uh I am calling because my voucher code not working and also like... I think payment processed twice for one order... wait... oh no it was processed three times... no wait, it was processed twice for order number seven four two one. I mean... if I can't get this sorted... how should I say... if you could just check the system then we could maybe... uh... just do a partial refund? I know it is opened but I appreciate your help with this... because the A P I key not working either.

Hi, I am calling because my voucher code is not working and also I think payment was processed twice for order number 7421. If you could just check the system, then we could maybe just do a partial refund? I know it is open, but I appreciate your help with this because the API key is not working either.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

uh, like, wait, oh no, no wait, I mean, how should I say

Question: output中是否将“processed twice for one order... wait... oh no it was processed three times... no wait, it was processed twice”处理成了“processed twice”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

payment processed twice for one order... wait... oh no it was processed three times... no wait, it was processed twice -> payment was processed twice

Question: output中是否将“seven four two one”规范化成了“7421”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seven four two one”
- 不存在这个词或规范化结果

Question: output中是否将“A P I”规范化成了“API”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“A P I”
- 不存在这个词或规范化结果

Question: output中是否存在“voucher code not working”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“check the system”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“partial refund”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“appreciate your help”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Hi, I'm not totally sure but I think I can return this opened Notion kit, I paid fifty dollars for it, or wait, it was UberEats... no, it was NordVPN, and I just wanted to check policy since my number is five five five, eight eight eight, one two three four. Is that possible?

Hi, I'm not totally sure but I think I can return this opened Notion kit, I paid $50 for it, no, it was NordVPN, and I just wanted to check policy since my number is 555-888-1234. Is that possible?

Question: output中是否保留了“opened Notion kit”？

Choices:
- 完整保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“fifty dollars”规范化成了“$50”？

Choices:
- 进行了相同或合理的规范化成了“$50”
- 没有进行规范化但存在“fifty dollars”
- 不存在“$50”或“fifty dollars”

Question: output中是否去除了“or wait, it was UberEats”的纠正过程，并保留了最终结果“NordVPN”？

Choices:
- 进行了相同处理，去除了纠正过程并保留了“NordVPN”
- 去除了解释性语句但没保留最终结果“NordVPN”
- 没有去除纠正过程，仍保留了“or wait, it was UberEats”
- output中没有相关话语

or wait, it was UberEats... no, it was NordVPN -> NordVPN

Question: output中是否将“five five five, eight eight eight, one two three four”规范化成了“555-888-1234”？

Choices:
- 进行了相同或合理的规范化成了“555-888-1234”
- 没有进行规范化但存在“five five five, eight eight eight, one two three four”
- 不存在“555-888-1234”或“five five five, eight eight eight, one two three four”

five five five, eight eight eight, one two three four -> 555-888-1234

Question: output中是否保留了“check policy”？

Choices:
- 完整保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在


Actually... uh, I just noticed my Uber charge went through but then my credit card was declined despite funds being there. It is for order S H I P four four one zero two nine three, which is weird because Microsoft payment worked fine. Just... this is a total waste of time, honestly, you know?

I just noticed my Uber charge went through but then my credit card was declined despite funds being there. It is for order SHIP4410293, which is weird because Microsoft payment worked fine. This is a total waste of time, honestly.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“S H I P four four one zero two nine three”规范化成了“SHIP4410293”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“S H I P four four one zero two nine three”
- 不存在这个词或规范化结果

S H I P four four one zero two nine three -> SHIP4410293

Question: output中是否保留了“Uber charge went through”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“credit card was declined”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“despite funds being there”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“Microsoft payment worked fine”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“total waste of time”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反


Oh my god! Eh, my monthly statement monthly statement is missing for October, for claim A C C six six seven seven eight eight three, and the DHL charge, the DHL charge is eighteen dollars, just... how to say... TXN four four one zero two nine three one is the reference, it's not showing up in my account ya, I just want to know why it's not there ba.

Oh my god! My monthly statement is missing for October, for claim ACC6677883, and the DHL charge is $18. TXN44102931 is the reference; it's not showing up in my account. I just want to know why it's not there.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Eh, monthly statement monthly statement, the DHL charge, the DHL charge, just... how to say..., ya, ba

Question: output中是否将“A C C six six seven seven eight eight three”规范化成了“ACC6677883”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“A C C six six seven seven eight eight three”
- 不存在这个词或规范化结果

A C C six six seven seven eight eight three -> ACC6677883

Question: output中是否将“eighteen dollars”规范化成了“$18”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“eighteen dollars”
- 不存在这个词或规范化结果

Question: output中是否将“TXN four four one zero two nine three one”规范化成了“TXN44102931”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“TXN four four one zero two nine three one”
- 不存在这个词或规范化结果

TXN four four one zero two nine three one -> TXN44102931

Question: output中是否保留了“monthly statement is missing”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“for October”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“DHL charge”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“not showing up in my account”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“want to know why it's not there”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Hi look I just got my package and it is just a mess like the packaging is totally damaged and uh it is the completely incorrect item shipped to me. I paid three hundred ninety nine dollars for this thing and I am just so frustrated. It was sent to five five six six Front Street Liverpool UK L one one A A... oh wait no it is L one one B B. Anyway the transaction number is T X N six six one zero two nine three three. I just need you to fix this right now!

Hi, I just got my package and it is just a mess. The packaging is totally damaged and it is the completely incorrect item shipped to me. I paid $399 for this thing and I am just so frustrated. It was sent to 5566 Front Street, Liverpool, UK L11BB. Anyway, the transaction number is TXN66102933. I just need you to fix this right now!

Question: output中是否保留了“包裹包装完全损坏且发错了货”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

the packaging is totally damaged and it is the completely incorrect item shipped to me.

Question: output中是否保留了“要求立刻解决此问题”的语义？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“three hundred ninety nine dollars”规范化成了“$399”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“three hundred ninety nine dollars”
- 不存在该金额或规范化结果错误

I paid three hundred ninety nine dollars / I paid $399

Question: output中是否将街道号“five five six six”规范化成了“5566”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five five six six”
- 不存在该街道号或规范化结果错误

five five six six Front Street / 5566 Front Street

Question: output中是否将交易号“T X N six six one zero two nine three three”规范化成了“TXN66102933”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T X N six six one zero two nine three three”
- 不存在该交易号或规范化结果错误

T X N six six one zero two nine three three / TXN66102933

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“L one one A A... oh wait no it is L one one B B”处理成了“L11BB”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

L one one A A... oh wait no it is L one one B B / L11BB


Ugh! I was charged seventy five twenty for requesting feature addition on Deezer. Wait, no, not feature addition, I meant account upgrade! I want close my account permanently. My reference number is T X three three four four five five one. Again, T X three three four four five five one.

I was charged $75.20 for requesting an account upgrade on Deezer. I want to close my account permanently. My reference number is TX3344551.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Ugh!, Again, T X three three four four five five one.

Question: output中是否将“seventy five twenty”规范化成了“$75.20”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“seventy five twenty”
- 不存在这个词或规范化结果

Question: output中是否将“T X three three four four five five one”规范化成了“TX3344551”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T X three three four four five five one”
- 不存在这个词或规范化结果

T X three three four four five five one -> TX3344551

Question: output中是否将“feature addition, Wait, no, not feature addition, I meant account upgrade”处理成了“account upgrade”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

feature addition... I meant account upgrade! -> account upgrade

Question: output中是否存在“Deezer”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“close my account permanently”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Payment gateway timeout. Seventy nine dollars. SESS five five two eight one seven three... oh no, seven five... seven three seven. Fix it!

Payment gateway timeout. $79. SESS 552817377. Fix it!

Question: output中是否存在“Payment gateway timeout”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“Seventy nine dollars”规范化成了“$79”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“Seventy nine dollars”
- 不存在这个词或规范化结果

Question: output中是否将“SESS five five two eight one seven three... oh no, seven five... seven three seven”处理成了“SESS 552817377”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

SESS five five two eight one seven three... oh no, seven five... seven three seven. -> SESS 552817377.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否存在“Fix it”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Hi Sarah, look, I am calling cause I got this weird charge for thirteen ninety nine on my card. I tried using a discount code but it... it expired too early, and then I cannot disable auto renewal on their site. I cannot find invoice in my email either! My address is three twenty one Elm Street, Austin, Texas seven eight zero zero... oh no, seven eight seven zero one. Anyway, I just want this money back, seriously, thirteen ninety nine for something I cannot even access is just... it is ridiculous!

Hi Sarah, I am calling cause I got this weird charge for $13.99 on my card. I tried using a discount code but it expired too early, and then I cannot disable auto-renewal on their site. I cannot find the invoice in my email either! My address is 321 Elm Street, Austin, Texas 78701. Anyway, I just want this money back, seriously, $13.99 for something I cannot even access is just ridiculous!

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否将“thirteen ninety nine”规范化成了“$13.99”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“thirteen ninety nine”
- 不存在这个词或规范化结果

Question: output中是否将“three twenty one”规范化成了“321”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“three twenty one”
- 不存在这个词或规范化结果

Question: output中是否将“auto renewal”规范化成了“auto-renewal”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“auto renewal”
- 不存在这个词或规范化结果

Question: output中是否将“seven eight zero zero... oh no, seven eight seven zero one”处理成了“78701”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

seven eight zero zero... oh no, seven eight seven zero one -> 78701

Question: output中是否存在“weird charge”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“discount code”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“expired too early”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“find the invoice”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“Elm Street”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“want this money back”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“cannot even access”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


I need you to rebook my flight right now because I'm not happy, I'm not happy with the way this was handled! Like, the flight was canceled and I just noticed a discrepancy, a discrepancy in the charges, there is thirteen seventy five added on. The documentation is outdated, documentation is outdated for my profile, and my address... it is six zero six Spruce Street, New York, New York, five one four. I think... how should I say... the system is just not updating. This whole situation is just... just a mess and I really need a new flight today!

I need you to rebook my flight right now because I'm not happy with the way this was handled! The flight was canceled and I just noticed a discrepancy in the charges, there is $13.75 added on. The documentation is outdated for my profile, and my address is 606 Spruce Street, New York, New York, 514. I think the system is just not updating. This whole situation is just a mess and I really need a new flight today!

Question: output中是否保留了“rebook my flight”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“flight was canceled”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“discrepancy in the charges”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“documentation is outdated for my profile”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

clean: documentation is outdated for my profile

Question: output中是否保留了“system is just not updating”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否保留了“need a new flight today”？

Choices:
- 完整或等价保留
- 部分保留或近似但不完整
- 缺失或含义相反

Question: output中是否将“thirteen seventy five”规范化成了“$13.75”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“thirteen seventy five”
- 不存在这个词或规范化结果

oral: thirteen seventy five / clean: $13.75

Question: output中是否将“six zero six Spruce Street”规范化成了“606 Spruce Street”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“six zero six Spruce Street”
- 不存在这个词或规范化结果

oral: six zero six Spruce Street / clean: 606 Spruce Street

Question: output中是否将“five one four”规范化成了“514”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five one four”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: I'm not happy, I'm not happy / Like, / a discrepancy, a discrepancy / documentation is outdated, documentation is outdated / how should I say...

Question: output中是否将“my address... it is”处理成了“my address is”？

Choices:
- 进行了相同处理
- 去除了口语化表述但没保留最终结果
- 没有去除
- output中没有相关话语

oral: and my address... it is / clean: and my address is


Credit score affected, affected by mistake. One hundred twelve fifty, one hundred twelve fifty. I want lodge formal complaint.

Credit score affected by mistake. 11250. I want to lodge a formal complaint.

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: affected, affected; one hundred twelve fifty, one hundred twelve fifty

Question: output中是否将“one hundred twelve fifty”规范化成了“11250”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“one hundred twelve fifty”
- 不存在这个词或规范化结果

oral: One hundred twelve fifty; clean: 11250

Question: output中是否存在“credit score affected”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“lodge formal complaint”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: lodge a formal complaint; oral: lodge formal complaint


Hi uh look I really need to cancel my Canva subscription right now. I mean it just keep charging me and... uh... how should I put it... it's just not working for me. My address is one one seven High Street London UK S W one A one A. Oh wait no... it is Calle Mayor ten Madrid twenty eight thousand one. I mean... no sorry... it is actually one one seven High Street London UK S W one A one A. My ticket is T R K three three four four five five six six. I demand credit for inconvenience... like a full refund. Does that sound fair to you?

Hi, I really need to cancel my Canva subscription right now. It just keeps charging me and it's just not working for me. My address is 117 High Street, London, UK SW1A 1A. My ticket is TRK33445566. I demand credit for inconvenience, a full refund. Does that sound fair to you?

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

uh look, I mean, uh, how should I put it, Oh wait no, I mean... no sorry, like

Question: output中是否将地址纠错过程中的“Calle Mayor ten Madrid twenty eight thousand one”删除，并保留了最终确认的地址“117 High Street, London, UK SW1A 1A”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

Question: output中是否将“one one seven”规范化成了“117”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“one one seven”
- 不存在这个词或规范化结果

Question: output中是否将“S W one A one A”规范化成了“SW1A 1A”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“S W one A one A”
- 不存在这个词或规范化结果

Question: output中是否将“T R K three three four four five five six six”规范化成了“TRK33445566”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“T R K three three four four five five six six”
- 不存在这个词或规范化结果

Question: output中是否存在“cancel my Canva subscription”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“charging me”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“not working for me”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“demand credit for inconvenience”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“full refund”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


My customer ID CUST five five two eight one seven three, I'm unable to activate, unable to activate trial period. Also order ORD seven seven two eight one nine three, and then address eight zero eight Ash Street, Springfield, Massachusetts zero one one zero zero... oh no, zero one one zero one. Plus twelve fifty charge, twelve fifty charge is wrong!

My customer ID CUST5528173, I'm unable to activate trial period. Also order ORD7728193, and then address 808 Ash Street, Springfield, Massachusetts 01101. Plus $12.50 charge, $12.50 charge is wrong!

Question: output中是否保留了“trial period”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“CUST five five two eight one seven three”规范化成了“CUST5528173”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“CUST five five two eight one seven three”
- 不存在这个词或规范化结果

Question: output中是否将“ORD seven seven two eight one nine three”规范化成了“ORD7728193”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“ORD seven seven two eight one nine three”
- 不存在这个词或规范化结果

Question: output中是否将“eight zero eight”规范化成了“808”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“eight zero eight”
- 不存在这个词或规范化结果

Question: output中是否将“zero one one zero zero... oh no, zero one one zero one”处理成了“01101”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

Question: output中是否将“twelve fifty”规范化成了“$12.50”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“twelve fifty”
- 不存在这个词或规范化结果

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

Question: output中是否保留了“Ash Street”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否保留了“Springfield, Massachusetts”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


First I filed claim REF two zero two three zero nine two, then I got bill BILL five five four eight two zero... it was American Airlines, American Airlines flight. Finally, order ORD five five two eight one seven three... wait... this order is wrong. Please escalate this, escalate this to a supervisor.

1. I filed claim REF2023092
2. I got bill BILL554820 from American Airlines flight
3. Order ORD5528173

Please escalate this to a supervisor.

Question: output中是否存在“filed claim”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“REF two zero two three zero nine two”规范化成了“REF2023092”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“REF two zero two three zero nine two”
- 不存在这个词或规范化结果

REF two zero two three zero nine two -> REF2023092

Question: output中是否将“BILL five five four eight two zero”规范化成了“BILL554820”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“BILL five five four eight two zero”
- 不存在这个词或规范化结果

BILL five five four eight two zero -> BILL554820

Question: output中是否存在“American Airlines flight”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否将“ORD five five two eight one seven three”规范化成了“ORD5528173”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“ORD five five two eight one seven three”
- 不存在这个词或规范化结果

ORD five five two eight one seven three -> ORD5528173

Question: output中是否去除了“wait... this order is wrong”这种自我否定和纠错的过程？

Choices:
- 进行了相同处理，完全去除了该否定和纠错过程
- 去除了解释性语句但没保留最终结果
- 没有去除，仍保留了该否定和纠错过程
- output中没有相关话语

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

American Airlines, American Airlines; escalate this, escalate this

Question: output中是否存在“escalate this to a supervisor”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反


Can you help me? Yeah, I can. My Peloton... my Peloton arrived broken. I paid six ninety-nine... oh no, six ninety-five for shipping, and nineteen fifty for the tax. Just... just a mess. My email... wotson at mail dot ru... wait, Squarespace... eh, the order was from Squarespace. My email... email is wotson at mail dot ru.

Can you help me? Yeah, I can. My Peloton arrived broken. I paid $6.95 for shipping, and $19.50 for the tax. Just a mess. The order was from Squarespace. My email is wotson@mail.ru.

Question: output中是否存在“Peloton arrived broken”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否提到了支付“shipping”和“tax”？

Choices:
- 都提到了
- 只提到了其中一个
- 都没有提到或含义相反

clean: I paid $6.95 for shipping, and $19.50 for the tax.

Question: output中是否将“six ninety-five”规范化成了“$6.95”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“six ninety-five”
- 不存在这个词或规范化结果

Question: output中是否将“nineteen fifty”规范化成了“$19.50”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“nineteen fifty”
- 不存在这个词或规范化结果

Question: output中是否将“wotson at mail dot ru”规范化成了“wotson@mail.ru”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“wotson at mail dot ru”
- 不存在这个词或规范化结果

oral: wotson at mail dot ru; clean: wotson@mail.ru

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: my Peloton... my Peloton; Just... just; My email... email

Question: output中是否将“I paid six ninety-nine... oh no, six ninety-five”处理成了“I paid $6.95”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: I paid six ninety-nine... oh no, six ninety-five; clean: I paid $6.95

Question: output中是否将“wait, Squarespace... eh, the order was from Squarespace”处理成了“The order was from Squarespace”？

Choices:
- 进行了相同处理
- 去除了解释性语句但没保留最终结果
- 没有去除
- output中没有相关话语

oral: wait, Squarespace... eh, the order was from Squarespace; clean: The order was from Squarespace.


Oh my god! I need help right now! I think I lost my credit card and uh there was a fraudulent transaction detected on my card. Like five hundred dollars just vanished. I tried to log in but I... I cannot activate two factor authentication. It just keeps failing. I sent an email to help dot me at zoho dot com and also contact at service dot net but no one replied. And get this... my replacement card... wait, no, the package sent to wrong state! It went to Ohio instead of New York! Can you please just... I mean, can you lock the account and send a new card to the right address? I really need this fixed fast, like, right now!

Oh my god! I need help right now! I think I lost my credit card and there was a fraudulent transaction detected on my card. $500 just vanished. I tried to log in but I cannot activate two-factor authentication. It just keeps failing. I sent an email to help.me@zoho.com and also contact@service.net but no one replied. And get this... the package sent to the wrong state! It went to Ohio instead of New York! Can you please lock the account and send a new card to the right address? I really need this fixed fast, right now!

Question: output中是否出现了oral中的口语词，或重复词语情况？

Choices:
- 不存在
- 仍存在

oral: 'and uh there was', 'Like five hundred', 'but I... I cannot', 'please just... I mean,', 'fast, like, right now'

Question: output中是否将“five hundred dollars”规范化成了“$500”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“five hundred dollars”
- 不存在该金额或规范化结果错误

oral: 'Like five hundred dollars just vanished.' clean: '$500 just vanished.'

Question: output中是否将“two factor authentication”规范化成了“two-factor authentication”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“two factor authentication”
- 不存在该词或规范化结果错误

oral: 'two factor authentication' clean: 'two-factor authentication'

Question: output中是否将“help dot me at zoho dot com”规范化成了“help.me@zoho.com”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“help dot me at zoho dot com”
- 不存在该邮箱或规范化结果错误

oral: 'help dot me at zoho dot com' clean: 'help.me@zoho.com'

Question: output中是否将“contact at service dot net”规范化成了“contact@service.net”？

Choices:
- 进行了相同或合理的规范化
- 没有进行规范化但存在“contact at service dot net”
- 不存在该邮箱或规范化结果错误

oral: 'contact at service dot net' clean: 'contact@service.net'

Question: output中是否将“my replacement card... wait, no, the package sent to wrong state”处理成了“the package sent to the wrong state”？

Choices:
- 进行了相同处理，保留了最终结果并删除了纠正过程
- 删除了纠正过程但最终结果不完整
- 仍保留了纠正过程
- output中没有相关话语

oral: 'my replacement card... wait, no, the package sent to wrong state!' clean: 'the package sent to the wrong state!'

Question: output中是否将“Can you please just... I mean, can you lock the account”处理成了“Can you please lock the account”？

Choices:
- 进行了相同处理，保留了最终结果并删除了重新表述过程
- 删除了重新表述过程但最终结果不完整
- 仍保留了重新表述过程
- output中没有相关话语

oral: 'Can you please just... I mean, can you lock the account' clean: 'Can you please lock the account'

Question: output中是否存在“fraudulent transaction”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“Ohio instead of New York”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“lock the account”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

Question: output中是否存在“send a new card to the right address”？

Choices:
- 有
- 没有这个词或只有一部分
- 和这个词含义相反

clean: 'send a new card to the right address'