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digraph {
rankdir=RL
N0 [label="Customer Retention Strategies" color="#FFC2C2" fillcolor="#FFEBEB" shape=ellipse style=filled]
N1 [label="Issue Escalation" color="#CD8FF2" fillcolor="#ECCFF5" shape=Mdiamond style=filled]
N2 [label="Virtual Assistant Interaction" color="#CD8FF2" fillcolor="#ECCFF5" shape=Mdiamond style=filled]
N3 [label="Feedback Loop to Product Development" color="#FFC2C2" fillcolor="#FFEBEB" shape=octagon style=filled]
N4 [label="Up_selling Opportunities" color="#CD8FF2" fillcolor="#ECCFF5" shape=folder style=filled]
N5 [label="Service Blueprinting" color="#9575CD" fillcolor="#EDE7F6" shape=hexagon style=filled]
N6 [label="Feedback Collection" color="#CD8FF2" fillcolor="#ECCFF5" shape=parallelogram style=filled]
N7 [label="Customer Success Management" color="#FFC2C2" fillcolor="#FFEBEB" shape=parallelogram style=filled]
N8 [label="Proactive Communication" color="#9575CD" fillcolor="#EDE7F6" shape=ellipse style=filled]
N9 [label="Customer Onboarding Support" color="#9575CD" fillcolor="#EDE7F6" shape=hexagon style=filled]
N10 [label="Product Information Provision" color="#9575CD" fillcolor="#EDE7F6" shape=ellipse style=filled]
N0 -> N1 [label=collects color="#FFC2C2" dir=forward penwidth=1.5 style=dashed]
N1 -> N2 [label=processes color="#CD8FF2" dir=forward penwidth=1.5 style=solid]
N2 -> N3 [label=monitors color="#9575CD" dir=forward penwidth=1.5 style=solid]
N3 -> N4 [label=analyzes color="#CD8FF2" dir=forward penwidth=1.5 style=solid]
N4 -> N5 [color="#CD8FF2" dir=forward penwidth=1.5 style=dashed]
N5 -> N6 [label=surveys color="#000000" dir=forward penwidth=1.5 style=dashed]
N6 -> N7 [label=diagnoses color="#CD8FF2" dir=forward penwidth=1.5 style=solid]
N7 -> N8 [label=educates color="#000000" dir=forward penwidth=1.5 style=dashed]
N8 -> N9 [label=assists color="#000000" dir=forward penwidth=1.5 style=solid]
N9 -> N10 [color="#000000" dir=forward penwidth=1.5 style=solid]
N0 -> N9 [color="#9575CD" dir=forward penwidth=1.5 style=solid]
N5 -> N9 [color="#CD8FF2" dir=forward penwidth=1.5 style=solid]
}
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