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digraph {
rankdir=RL
N0 [label="Proactive Communication" color="#FFE69C" fillcolor="#FFF9D4" shape=ellipse style=filled]
N1 [label="Service Blueprinting" color="#FFC107" fillcolor="#FFECB3" shape=diamond style=filled]
N2 [label="Service Recovery" color="#FFE69C" fillcolor="#FFF9D4" shape=ellipse style=filled]
N3 [label="Issue Escalation" color="#FFC107" fillcolor="#FFECB3" shape=plaintext style=filled]
N4 [label="Customer Onboarding Support" color="#FFC107" fillcolor="#FFECB3" shape=parallelogram style=filled]
N5 [label="Refund Processing" color="#FFC107" fillcolor="#FFECB3" shape=Mdiamond style=filled]
N6 [label="Order Status Check" color="#FFE69C" fillcolor="#FFF9D4" shape=box style=filled]
N7 [label="Knowledge Base Creation" color="#FFC107" fillcolor="#FFECB3" shape=ellipse style=filled]
N8 [label="Live Chat Support" color="#FFC107" fillcolor="#FFECB3" shape=ellipse style=filled]
N9 [label="Cross_selling Opportunities" color="#FFE69C" fillcolor="#FFF9D4" shape=ellipse style=filled]
N10 [label="Feedback Loop to Product Development" color="#F06292" fillcolor="#FCE4EC" shape=ellipse style=filled]
M0 [label="" color="#F06292" fillcolor="#FCE4EC" fixedsize=true height=0.1 shape=box style=filled width=0.1]
subgraph_anchor_Group0 [label="" height=0.01 shape=point style=invis width=0.01]
subgraph cluster_Group0 {
color=gray50 fillcolor="#FCE4EC" fontname=Helvetica fontsize=10 label="FAQ Management" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed"
nest0_0 [label="Complaint Resolution" color="#FFC107" fillcolor="#FFECB3" shape=ellipse style=filled]
nest0_1 [label="Phone Support" color="#FFC107" fillcolor="#FFECB3" shape=ellipse style=filled]
nest0_0 -> nest0_1 [color="#F06292" dir=forward penwidth=1.5 style=dashed]
}
N0 -> N1 [color="#FFE69C" dir=forward penwidth=1.5 style=solid]
N1 -> N2 [label=diagnoses color="#F06292" dir=forward penwidth=1.5 style=dashed]
N2 -> N3 [color="#FFE69C" dir=forward penwidth=1.5 style=dashed]
N3 -> N4 [label=calls color="#FFE69C" dir=forward penwidth=1.5 style=solid]
N4 -> N5 [color="#F06292" dir=forward penwidth=1.5 style=solid]
N5 -> N6 [color="#FFC107" dir=forward penwidth=1.5 style=solid]
N6 -> N7 [color="#F06292" dir=forward penwidth=1.5 style=dashed]
N7 -> N8 [label=engages color="#FFE69C" dir=forward penwidth=1.5 style=solid]
N8 -> N9 [color="#FFE69C" dir=forward penwidth=1.5 style=dashed]
N9 -> N10 [color="#000000" dir=forward penwidth=1.5 style=dashed]
N4 -> nest0_0 [color="#000000" dir=forward penwidth=1.5 style=solid]
nest0_1 -> N10 [color="#F06292" dir=forward penwidth=1.5 style=dashed]
N3 -> M0 [label=listens color="#FFC107" dir=forward penwidth=1.5 style=solid]
N2 -> M0 [color="#FFC107" dir=forward penwidth=1.5 style=dashed]
M0 -> N7 [color="#FFE69C" dir=forward penwidth=1.5 style=solid]
N10 -> N8 [color="#FFE69C" dir=forward penwidth=1.5 style=dashed]
}
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