| digraph { | |
| rankdir=LR | |
| N0 [label="Customer Loyalty Program Support" color="#CDDC39" fillcolor="#E6EE9C" shape=ellipse style=filled] | |
| N1 [label="Customer Relationship Management System Use" color="#64B5F6" fillcolor="#E3F2FD" shape=box style=filled] | |
| N2 [label="Customer Onboarding Support" color="#CDDC39" fillcolor="#E6EE9C" shape=hexagon style=filled] | |
| N3 [label="Call Center Management" color="#C0CA33" fillcolor="#F9FBE7" shape=box style=filled] | |
| N4 [label="Feedback Loop to Product Development" color="#C0CA33" fillcolor="#F9FBE7" shape=octagon style=filled] | |
| N5 [label="Complaint Resolution" color="#CDDC39" fillcolor="#E6EE9C" shape=ellipse style=filled] | |
| N6 [label="Knowledge Base Creation" color="#64B5F6" fillcolor="#E3F2FD" shape=diamond style=filled] | |
| N7 [label="First Contact Resolution Optimization" color="#C0CA33" fillcolor="#F9FBE7" shape=ellipse style=filled] | |
| S0 [label="" color="#64B5F6" fillcolor="#E3F2FD" fixedsize=true height=0.1 shape=box style=filled width=0.1] | |
| S1 [label="" color="#CDDC39" fillcolor="#E6EE9C" fixedsize=true height=0.1 shape=box style=filled width=0.1] | |
| subgraph_anchor_Group0 [label="" height=0.01 shape=point style=invis width=0.01] | |
| subgraph cluster_Group0 { | |
| color=gray50 fillcolor="#F3E5F5" fontname=Helvetica fontsize=10 label="Multilingual Support" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed" | |
| nest0_0 [label="Cross_selling Opportunities" color="#C0CA33" fillcolor="#F9FBE7" shape=oval style=filled] | |
| nest0_1 [label="Social Media Response" color="#CDDC39" fillcolor="#E6EE9C" shape=ellipse style=filled] | |
| nest0_2 [label="Training Customer Service Agents" color="#CDDC39" fillcolor="#E6EE9C" shape=box style=filled] | |
| nest0_3 [label="Up_selling Opportunities" color="#64B5F6" fillcolor="#E3F2FD" shape=parallelogram style=filled] | |
| nest0_0 -> nest0_1 [color="#C0CA33" dir=forward penwidth=1.5 style=dashed] | |
| nest0_1 -> nest0_2 [color="#CDDC39" dir=forward penwidth=1.5 style=solid] | |
| nest0_2 -> nest0_3 [color="#000000" dir=forward penwidth=1.5 style=dashed] | |
| } | |
| N0 -> N1 [label=exchanges color="#C0CA33" dir=forward penwidth=1.5 style=dashed] | |
| N1 -> N2 [color="#C0CA33" dir=forward penwidth=1.5 style=solid] | |
| N2 -> N3 [color="#CDDC39" dir=forward penwidth=1.5 style=dashed] | |
| N3 -> N4 [label=educates color="#CDDC39" dir=forward penwidth=1.5 style=dashed] | |
| N4 -> N5 [label=optimizes color="#64B5F6" dir=forward penwidth=1.5 style=solid] | |
| N5 -> N6 [color="#CDDC39" dir=forward penwidth=1.5 style=solid] | |
| N6 -> N7 [color="#64B5F6" dir=forward penwidth=1.5 style=solid] | |
| N1 -> nest0_0 [label=complies color="#CDDC39" dir=forward penwidth=1.5 style=dashed] | |
| nest0_3 -> N3 [label=tracks color="#64B5F6" dir=forward penwidth=1.5 style=dashed] | |
| N4 -> S0 [color="#CDDC39" dir=forward penwidth=1.5 style=dashed] | |
| S0 -> N7 [label=analyzes color="#C0CA33" dir=forward penwidth=1.5 style=dashed] | |
| S0 -> N6 [color="#C0CA33" dir=forward penwidth=1.5 style=dashed] | |
| N2 -> S1 [color="#64B5F6" dir=forward penwidth=1.5 style=solid] | |
| S1 -> N7 [color="#C0CA33" dir=forward penwidth=1.5 style=solid] | |
| S1 -> N6 [label=improves color="#CDDC39" dir=forward penwidth=1.5 style=solid] | |
| } | |