digraph {
	rankdir=TD
	N0 [label="Customer Loyalty Program Support" color="#B8C0F5" fillcolor="#ECF0FD" shape=ellipse style=filled]
	N1 [label="Live Chat Support" color="#AABEC6" fillcolor="#E0E6E9" shape=box style=filled]
	N2 [label="Sentiment Analysis" color="#AABEC6" fillcolor="#E0E6E9" shape=box style=filled]
	N3 [label="Multilingual Support" color="#AABEC6" fillcolor="#E0E6E9" shape=ellipse style=filled]
	N4 [label="Order Status Check" color="#B8C0F5" fillcolor="#ECF0FD" shape=box style=filled]
	N5 [label="Personalized Assistance" color="#FF5722" fillcolor="#FFCCBC" shape=box style=filled]
	N6 [label="Issue Escalation" color="#AABEC6" fillcolor="#E0E6E9" shape=folder style=filled]
	N7 [label="Customer Journey Mapping" color="#FF5722" fillcolor="#FFCCBC" shape=oval style=filled]
	N8 [label="Cross_selling Opportunities" color="#FF5722" fillcolor="#FFCCBC" shape=oval style=filled]
	N9 [label="FAQ Management" color="#AABEC6" fillcolor="#E0E6E9" shape=octagon style=filled]
	N10 [label="Feedback Loop to Product Development" color="#AABEC6" fillcolor="#E0E6E9" shape=box style=filled]
	N11 [label="Up_selling Opportunities" color="#AABEC6" fillcolor="#E0E6E9" shape=hexagon style=filled]
	N12 [label="Accessibility Support" color="#B8C0F5" fillcolor="#ECF0FD" shape=box style=filled]
	N13 [label="Email Support" color="#AABEC6" fillcolor="#E0E6E9" shape=ellipse style=filled]
	S0 [label="" color="#AABEC6" fillcolor="#E0E6E9" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	S1 [label="" color="#FF5722" fillcolor="#FFCCBC" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	S2 [label="" color="#AABEC6" fillcolor="#E0E6E9" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	M0 [label="" color="#AABEC6" fillcolor="#E0E6E9" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	M2 [label="" color="#AABEC6" fillcolor="#E0E6E9" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	subgraph_anchor_Group0 [label="" height=0.01 shape=point style=invis width=0.01]
	subgraph cluster_Group0 {
		color=gray50 fillcolor="#F3E5F5" fontname=Helvetica fontsize=10 label="Service Blueprinting" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed"
		nest0_0 [label="Technical Support" color="#AABEC6" fillcolor="#E0E6E9" shape=hexagon style=filled]
		nest0_1 [label="Complaint Resolution" color="#FF5722" fillcolor="#FFCCBC" shape=box style=filled]
		nest0_2 [label="Customer Onboarding Support" color="#AABEC6" fillcolor="#E0E6E9" shape=box style=filled]
		nest0_3 [label="Product Information Provision" color="#AABEC6" fillcolor="#E0E6E9" shape=folder style=filled]
		nest0_0 -> nest0_1 [color="#000000" dir=forward penwidth=1.5 style=dashed]
		nest0_1 -> nest0_2 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
		nest0_2 -> nest0_3 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	}
	subgraph_anchor_Group1 [label="" height=0.01 shape=point style=invis width=0.01]
	subgraph cluster_Group1 {
		color=gray50 fillcolor="#E8F5E9" fontname=Helvetica fontsize=10 label="Customer Success Management" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed"
		nest1_0 [label="Feedback Collection" color="#B8C0F5" fillcolor="#ECF0FD" shape=plaintext style=filled]
		nest1_1 [label="Customer Retention Strategies" color="#AABEC6" fillcolor="#E0E6E9" shape=hexagon style=filled]
		nest1_0 -> nest1_1 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
	}
	N0 -> N1 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N1 -> N2 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
	N2 -> N3 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N3 -> N4 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N4 -> N5 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N5 -> N6 [color="#B8C0F5" dir=forward penwidth=1.5 style=solid]
	N6 -> N7 [color="#AABEC6" dir=forward penwidth=1.5 style=dashed]
	N7 -> N8 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
	N8 -> N9 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	N9 -> N10 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N10 -> N11 [color="#FF5722" dir=forward penwidth=1.5 style=dashed]
	N11 -> N12 [color="#FF5722" dir=forward penwidth=1.5 style=dashed]
	N12 -> N13 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N3 -> nest0_0 [color="#B8C0F5" dir=forward penwidth=1.5 style=solid]
	nest0_3 -> N13 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N4 -> nest1_0 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	nest1_1 -> N9 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
	N2 -> S0 [color="#FF5722" dir=forward penwidth=1.5 style=dashed]
	S0 -> N8 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	S0 -> N5 [color="#FF5722" dir=forward penwidth=1.5 style=dashed]
	S0 -> N12 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	N3 -> S1 [color="#FF5722" dir=forward penwidth=1.5 style=dashed]
	S1 -> N12 [color="#000000" dir=forward penwidth=1.5 style=solid]
	S1 -> N8 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	N6 -> S2 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	S2 -> N11 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	S2 -> N13 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	N2 -> M0 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	N10 -> M0 [color="#AABEC6" dir=forward penwidth=1.5 style=solid]
	M0 -> N12 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N6 -> M2 [color="#FF5722" dir=forward penwidth=1.5 style=solid]
	N0 -> M2 [color="#B8C0F5" dir=forward penwidth=1.5 style=dashed]
	N4 -> M2 [color="#000000" dir=forward penwidth=1.5 style=solid]
	M2 -> N11 [color="#B8C0F5" dir=forward penwidth=1.5 style=solid]
}