digraph {
	rankdir=BT
	N0 [label="Training Customer Service Agents" color="#61CAC3" fillcolor="#C2E8E6" shape=ellipse style=filled]
	N1 [label="Cross_selling Opportunities" color="#D3EB9F" fillcolor="#F8FDD3" shape=box style=filled]
	N2 [label="Complaint Trend Analysis" color="#D3EB9F" fillcolor="#F8FDD3" shape=parallelogram style=filled]
	N3 [label="Complaint Resolution" color="#D3EB9F" fillcolor="#F8FDD3" shape=box style=filled]
	N4 [label="Service Level Agreement Monitoring" color="#D3EB9F" fillcolor="#F8FDD3" shape=box style=filled]
	N5 [label="Feedback Collection" color="#61CAC3" fillcolor="#C2E8E6" shape=box style=filled]
	N6 [label="Live Chat Support" color="#61CAC3" fillcolor="#C2E8E6" shape=box style=filled]
	N7 [label="Sentiment Analysis" color="#D3EB9F" fillcolor="#F8FDD3" shape=parallelogram style=filled]
	N8 [label="Customer Relationship Management System Use" color="#FFA726" fillcolor="#FFF3E0" shape=folder style=filled]
	N9 [label="Up_selling Opportunities" color="#FFA726" fillcolor="#FFF3E0" shape=ellipse style=filled]
	N10 [label="Self_Service Portal Management" color="#61CAC3" fillcolor="#C2E8E6" shape=hexagon style=filled]
	N11 [label="Post_Service Follow_up" color="#FFA726" fillcolor="#FFF3E0" shape=ellipse style=filled]
	N12 [label="Product Information Provision" color="#D3EB9F" fillcolor="#F8FDD3" shape=box style=filled]
	N13 [label="Customer Success Management" color="#FFA726" fillcolor="#FFF3E0" shape=box style=filled]
	N14 [label="Customer Loyalty Program Support" color="#61CAC3" fillcolor="#C2E8E6" shape=octagon style=filled]
	N15 [label="Inquiry Handling" color="#D3EB9F" fillcolor="#F8FDD3" shape=ellipse style=filled]
	N16 [label="Account Management" color="#61CAC3" fillcolor="#C2E8E6" shape=box style=filled]
	N17 [label="Accessibility Support" color="#D3EB9F" fillcolor="#F8FDD3" shape=plaintext style=filled]
	N18 [label="Feedback Loop to Product Development" color="#FFA726" fillcolor="#FFF3E0" shape=hexagon style=filled]
	N19 [label="Service Recovery" color="#D3EB9F" fillcolor="#F8FDD3" shape=ellipse style=filled]
	S0 [label="" color="#FFA726" fillcolor="#FFF3E0" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	S1 [label="" color="#FFA726" fillcolor="#FFF3E0" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	M0 [label="" color="#D3EB9F" fillcolor="#F8FDD3" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	M1 [label="" color="#D3EB9F" fillcolor="#F8FDD3" fixedsize=true height=0.1 shape=box style=filled width=0.1]
	subgraph_anchor_Group0 [label="" height=0.01 shape=point style=invis width=0.01]
	subgraph cluster_Group0 {
		color=gray50 fillcolor="#F1F8E9" fontname=Helvetica fontsize=10 label="Proactive Communication" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed"
		nest0_0 [label="Personalized Assistance" color="#FFA726" fillcolor="#FFF3E0" shape=ellipse style=filled]
		nest0_1 [label="Technical Support" color="#61CAC3" fillcolor="#C2E8E6" shape=oval style=filled]
		nest0_2 [label="Customer Retention Strategies" color="#D3EB9F" fillcolor="#F8FDD3" shape=box style=filled]
		nest0_0 -> nest0_1 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
		nest0_1 -> nest0_2 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	}
	subgraph_anchor_Group1 [label="" height=0.01 shape=point style=invis width=0.01]
	subgraph cluster_Group1 {
		color=gray50 fillcolor="#ECEFF1" fontname=Helvetica fontsize=10 label="Knowledge Base Creation" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed"
		nest1_0 [label="Customer Journey Mapping" color="#61CAC3" fillcolor="#C2E8E6" shape=box style=filled]
		nest1_1 [label="Customer Onboarding Support" color="#D3EB9F" fillcolor="#F8FDD3" shape=ellipse style=filled]
		nest1_0 -> nest1_1 [color="#000000" dir=forward penwidth=1.5 style=solid]
	}
	N0 -> N1 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	N1 -> N2 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
	N2 -> N3 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N3 -> N4 [color="#61CAC3" dir=forward penwidth=1.5 style=solid]
	N4 -> N5 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N5 -> N6 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N6 -> N7 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	N7 -> N8 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	N8 -> N9 [color="#FFA726" dir=forward penwidth=1.5 style=dashed]
	N9 -> N10 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N10 -> N11 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N11 -> N12 [color="#FFA726" dir=forward penwidth=1.5 style=dashed]
	N12 -> N13 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	N13 -> N14 [color="#FFA726" dir=forward penwidth=1.5 style=dashed]
	N14 -> N15 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N15 -> N16 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	N16 -> N17 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
	N17 -> N18 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
	N18 -> N19 [color="#FFA726" dir=forward penwidth=1.5 style=solid]
	N2 -> nest0_0 [color="#FFA726" dir=forward penwidth=1.5 style=solid]
	nest0_2 -> N4 [color="#000000" dir=forward penwidth=1.5 style=solid]
	N9 -> nest1_0 [color="#FFA726" dir=forward penwidth=1.5 style=dashed]
	nest1_1 -> N9 [color="#61CAC3" dir=forward penwidth=1.5 style=solid]
	N13 -> S0 [color="#000000" dir=forward penwidth=1.5 style=solid]
	S0 -> N17 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	S0 -> N18 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	S0 -> N15 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	S0 -> N19 [color="#61CAC3" dir=forward penwidth=1.5 style=solid]
	N3 -> S1 [color="#61CAC3" dir=forward penwidth=1.5 style=solid]
	S1 -> N10 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	S1 -> N18 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	S1 -> N16 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
	N6 -> M0 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	N8 -> M0 [color="#D3EB9F" dir=forward penwidth=1.5 style=solid]
	N9 -> M0 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	N4 -> M0 [color="#61CAC3" dir=forward penwidth=1.5 style=solid]
	M0 -> N12 [color="#D3EB9F" dir=forward penwidth=1.5 style=dashed]
	N13 -> M1 [color="#000000" dir=forward penwidth=1.5 style=dashed]
	N4 -> M1 [color="#FFA726" dir=forward penwidth=1.5 style=dashed]
	N7 -> M1 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
	M1 -> N15 [color="#61CAC3" dir=forward penwidth=1.5 style=dashed]
}