digraph { rankdir=LR N0 [label="Complaint Trend Analysis" color="#3F51B5" fillcolor="#C5CAE9" shape=ellipse style=filled] N1 [label="Feedback Collection" color="#CDDC39" fillcolor="#E6EE9C" shape=ellipse style=filled] N2 [label="Email Support" color="#CDDC39" fillcolor="#E6EE9C" shape=Mdiamond style=filled] N3 [label="Order Status Check" color="#DCE775" fillcolor="#FCFCE7" shape=oval style=filled] N4 [label="Cross_selling Opportunities" color="#CDDC39" fillcolor="#E6EE9C" shape=octagon style=filled] N5 [label="Customer Retention Strategies" color="#CDDC39" fillcolor="#E6EE9C" shape=parallelogram style=filled] N6 [label="Virtual Assistant Interaction" color="#DCE775" fillcolor="#FCFCE7" shape=diamond style=filled] N7 [label="Call Center Management" color="#DCE775" fillcolor="#FCFCE7" shape=diamond style=filled] N8 [label="Accessibility Support" color="#DCE775" fillcolor="#FCFCE7" shape=box style=filled] N9 [label="Technical Support" color="#3F51B5" fillcolor="#C5CAE9" shape=hexagon style=filled] N10 [label="Knowledge Base Creation" color="#DCE775" fillcolor="#FCFCE7" shape=ellipse style=filled] N11 [label="Service Recovery" color="#3F51B5" fillcolor="#C5CAE9" shape=ellipse style=filled] S0 [label="" color="#DCE775" fillcolor="#FCFCE7" fixedsize=true height=0.1 shape=box style=filled width=0.1] S1 [label="" color="#CDDC39" fillcolor="#E6EE9C" fixedsize=true height=0.1 shape=box style=filled width=0.1] M0 [label="" color="#3F51B5" fillcolor="#C5CAE9" fixedsize=true height=0.1 shape=box style=filled width=0.1] M1 [label="" color="#DCE775" fillcolor="#FCFCE7" fixedsize=true height=0.1 shape=box style=filled width=0.1] subgraph_anchor_Group0 [label="" height=0.01 shape=point style=invis width=0.01] subgraph cluster_Group0 { color=gray50 fillcolor="#FBE9E7" fontname=Helvetica fontsize=10 label="Account Management" labeljust=l labelloc=t pencolor=gray50 penwidth=1.5 style="rounded,filled,dashed" nest0_0 [label="Phone Support" color="#3F51B5" fillcolor="#C5CAE9" shape=ellipse style=filled] nest0_1 [label="Service Blueprinting" color="#DCE775" fillcolor="#FCFCE7" shape=box style=filled] nest0_0 -> nest0_1 [color="#DCE775" dir=forward penwidth=1.5 style=dashed] } N0 -> N1 [color="#CDDC39" dir=forward penwidth=1.5 style=solid] N1 -> N2 [color="#CDDC39" dir=forward penwidth=1.5 style=solid] N2 -> N3 [label=diagnoses color="#DCE775" dir=forward penwidth=1.5 style=dashed] N3 -> N4 [label=secures color="#DCE775" dir=forward penwidth=1.5 style=dashed] N4 -> N5 [color="#DCE775" dir=forward penwidth=1.5 style=solid] N5 -> N6 [color="#3F51B5" dir=forward penwidth=1.5 style=solid] N6 -> N7 [color="#DCE775" dir=forward penwidth=1.5 style=solid] N7 -> N8 [color="#CDDC39" dir=forward penwidth=1.5 style=dashed] N8 -> N9 [label=satisfies color="#CDDC39" dir=forward penwidth=1.5 style=solid] N9 -> N10 [label=socials color="#000000" dir=forward penwidth=1.5 style=solid] N10 -> N11 [color="#3F51B5" dir=forward penwidth=1.5 style=dashed] N5 -> nest0_0 [color="#000000" dir=forward penwidth=1.5 style=solid] nest0_1 -> N3 [label=exchanges color="#000000" dir=forward penwidth=1.5 style=dashed] N1 -> S0 [color="#CDDC39" dir=forward penwidth=1.5 style=solid] S0 -> N7 [color="#000000" dir=forward penwidth=1.5 style=solid] S0 -> N4 [color="#DCE775" dir=forward penwidth=1.5 style=dashed] N3 -> S1 [color="#DCE775" dir=forward penwidth=1.5 style=dashed] S1 -> N8 [color="#000000" dir=forward penwidth=1.5 style=solid] S1 -> N5 [color="#3F51B5" dir=forward penwidth=1.5 style=solid] N4 -> M0 [label=resolves color="#DCE775" dir=forward penwidth=1.5 style=solid] N3 -> M0 [label=calls color="#DCE775" dir=forward penwidth=1.5 style=dashed] M0 -> N7 [color="#CDDC39" dir=forward penwidth=1.5 style=dashed] N1 -> M1 [label=records color="#DCE775" dir=forward penwidth=1.5 style=solid] N0 -> M1 [label=reports color="#DCE775" dir=forward penwidth=1.5 style=dashed] M1 -> N3 [color="#3F51B5" dir=forward penwidth=1.5 style=dashed] }