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- Question ,Answers,Prompt
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- What does BankWorld do?,BankWorld 5.x.y provides both retail and business customers the powerful features of a Digital Wallet.Digital Wallet offers customers the latest in payment options for both transactions and transferring money including: - - - Wallet Payments (including Tap and Pay contactless payments) Request Money Send Money,Give the Introduction of the Bankworld.
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- What services does BankWorld provides?,BankWorld 5.x.y provides both retail and business customers the powerful features of a Digital Wallet.Digital Wallet offers customers the latest in payment options for both transactions and transferring money including: - - - Wallet Payments (including Tap and Pay contactless payments) Request Money Send Money,Give the Introduction of the Bankworld.
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- What services other than Digital Wallet is provided by the BankWorld?,BankWorld 5.x.y provides both retail and business customers the powerful features of a Digital Wallet.Digital Wallet offers customers the latest in payment options for both transactions and transferring money including: - - - Wallet Payments (including Tap and Pay contactless payments) Request Money Send Money,Give the steps for Digital Wallet.
5
- What other Platforms is BankWorld available?,Digital Wallet is available with both Mobile App and BW Internet (IB) channels. ,Give the information about where the bankworld is available.
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- What are the Guide for mobile app?,"? Mobile App (MA) 5.3.1 Agent User Operations Guide
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- ? Mobile App (MA) 5.3.1 Retail User Guide
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- ? Mobile App (MA) 5.3.1 General Operations Guid",Give the guidence about the bankworld mobile app.
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- What are the steps for using Moble App,"? Mobile App (MA) 5.3.1 Agent User Operations Guide
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- ? Mobile App (MA) 5.3.1 Retail User Guide
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- ? Mobile App (MA) 5.3.1 General Operations Guid",Give the steps for using the Bankworld mobile app.
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- What are the Guide for mobile app?,"? BankWorld Internet (IB) 3.5.1 Agent User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Retail User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Configuration Guide",Give the guidence about the bankworld mobile app.
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- "What are the steps for using BW Internet (IB)
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- ","? BankWorld Internet (IB) 3.5.1 Agent User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Retail User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Configuration Guide",Give the steps for using the Bankworld BW Internet (IB).
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- "What are the steps for using BankWorld Internet (IB)
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- ","? BankWorld Internet (IB) 3.5.1 Agent User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Retail User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Configuration Guide",Give the steps for using the Bankworld BW Internet (IB).
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- What are the steps for user registration configuration for digital wallet.,"Check the Digital Wallet Registration authentication mechanism is available on the host BankWorld system.
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- 1. Log on to the System Options GUI as a valid admin user:
25
- 2. Select System Options - Authentication Settings - Authentication Mechanisms. 3. Check the Digital Wallet Registration mechanism is present:
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- if not, add the mechanism (with the following token set) as follows:
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- 4. Click Save.
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- 5. Exit the System Options GUI.
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-
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-
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- ",Give the steps for user registration configuration for digital wallet with the code.
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- How to configure the card product ,"1. Log on to an Admin Tools workstation and select All Programs - CR2 - Card Channel - Prepaid Card Management:
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- 2. Log in as a valid Admin User:
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- 3. Select File - Product Type Creation Wizard:
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- or
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- Click the Product Type Creation Wizard button:
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- 4. Click Next:
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- Note: For the remaining details consult the companion BankWorld 5.5.4 u1 Prepaid Cards Operations Guide Chapter 2.
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- ",Give the information about How to configure the card product.
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- How to create a Virtual Prepaid Cards.,"Check the Digital Wallet Registration authentication mechanism is available on the host BankWorld system.
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- 1. Log on to the System Options GUI as a valid admin user:
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- 2. Select System Options - Authentication Settings - Authentication Mechanisms. 3. Check the Digital Wallet Registration mechanism is present:
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- if not, add the mechanism (with the following token set) as follows:
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- 4. Click Save.
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- 5. Exit the System Options GUI.
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-
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-
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- ",Give the information about How to create a Virtual Prepaid Cards.
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- How to modify the card product for virtual cards,"1. Log on to an Admin Tools workstation/equivalent and select All Programs - CR2 - Card Management - Card Management System:
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- 2. Log in as a valid admin user:
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- 3. Click the Products button or select Configure - Products:
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- 4. Select the issuer.
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- 5. Select the target product.
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- 6. Click Edit:
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- 7. Click the Numbering tab (default selection):
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- 8. Edit the following fields as required:
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- 9. Click OK.
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- 10. Save the changes.
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- ",Give the information about How to modify the card product for virtual cards.
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- Digital Wallet Use,"1. Log on to an Admin Tools workstation/equivalent and select All Programs - CR2 - Card Management - Card Management System:
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- 2. Log in as a valid admin user:
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- 3. Click the Products button or select Configure - Products:
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- 4. Select the issuer.
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- 5. Select the target product.
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- 6. Click Edit:
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- 7. Click the Numbering tab (default selection):
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- 8. Edit the following fields as required:
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- 9. Click OK.
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- 10. Save the changes.
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- ",Give the information about Digital wallet use.
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- Modify Account Product Type,"1. Log on to the System Options GUI as a valid admin user:
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- 2. Select Client Settings Account Product Types:
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- 3. Select the account product type for the virtual card product.
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- 4. Change the Pool Account Type to Digital Wallet.
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- 5. Configure the bank settings.
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- 6. Click OK.
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- 7. Click Save.
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- 8. Close the System Options GUI.
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- ",Give the information about Modify Account Product Type.
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- Pool Account Settings,"1. Log on to the System Options GUI as a valid admin user:
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- 2. Select Client Settings Account Product Types:
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- 3. Select the account product type for the virtual card product.
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- 4. Change the Pool Account Type to Digital Wallet.
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- 5. Configure the bank settings.
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- 6. Click OK.
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- 7. Click Save.
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- 8. Close the System Options GUI.
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- ",Give the information about Pool Account Settings.
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- Introduction,"1.1 Overview
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- ($92401&) BankWorld 5.x.y provides both retail and business customers the powerful features of a
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- Digital Wallet .
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- ? Digital Wallet offers customers the latest in payment options for both transactions and
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- transferring money � including:
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- - �Request Money�
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- - �Send Money�
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- - Wallet Payments (including �Tap and Pay� contactless payments)
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- ? Digital Wallet is available with both Mobile App and BW Internet (IB) channels.
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- ? Use the following chapters for configuration details and operational examples.
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- 1.1.1 Additional Information
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-
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- For other information on digital wallets, refer to the following guides:
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- Mobile App
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- ? Mobile App (MA) 5.3.1 Agent User Operations Guide
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- ? Mobile App (MA) 5.3.1 Retail User Gu ide
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- ? Mobile App (MA) 5. 3.1 General Operations Guide
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-
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- BW Internet (IB)
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- ? BankWorld Internet (IB) 3.5.1 Agent User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Retail User Operations Guide
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- ? BankWorld Internet (IB) 3.5.1 Configuration Guide ",Give the Introduction of the Bankworld.
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- Digital Wallet Configuration. ,"2 USER REGISTRATION CO NFIGURATION FOR Digital wallet
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- 2.1 Overview
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- Configure the following wallet user registration tasks before proceeding further.
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- 2.2 User Registration Configuration Steps
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- 2.2.1 Add Digital Wallet Registration Authentication Mechanism
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- Check the � Digital Wallet Registration � authentication mechanism is available on the host BankWorld system.
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- 1. Log on to the �System Options� ($92402&) ($92403&)GUI as a valid admin user:
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- 2. Select � System Options - Authentication Settings - Authentication Mechanisms �.
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- 3. Check the �Digital Wallet ($92404&) Registration � mechanism is present :
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- - if not , add the mechanism ($92405&) (with the following token set) as follows:
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- 4. Click �Save�.
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- 5. Exit the System Options GUI. ",Give the Steps for Digital wallet configuration
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- CARD PRODUCT CONFIGURATION ,"Use the ($92406&)�Card Management System � Products � settings to create the virtual card products to be offered to online customers with a Digital Wallet.
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- 3.2 Card Product Record Maintenance
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- 3.2.1 Virtual Prepaid Cards � Create a new Product Type
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-
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- 1. Log on to an Admin ($92407&) Tools workstation and select �All Programs - CR2 - Card Channel - Prepaid Card Management�:
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-
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- 2. Log in as a valid ($92408&) Admin User :
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-
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- 3. Select �File - Product ($92408&) Type Creation Wizard�:
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- or
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- Click the �Product Type ($92410&) Creation Wizard� button:
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-
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- 4. Click ($92411&)�Next�:
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-
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- Note: For the remaining details c onsult the companion BankWorld 5.5.4 u1 Prepaid Cards Operations Guide . ",Give the Steps for Card wallet configuration and also include codes with the answers.
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- Modify Card Product for Virtual Cards/Digital Wallet Use," 1. Log on to an Admin Tools ($92412&) workstation/equivalent and select �All Programs - CR2 - Card Management - Card Management System �:
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-
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- 2. Log in as a ($92413&) valid admin user:
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-
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- 3. Click the �Products � ($92414&) button or select �Configure - Products �:
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-
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- 4. Select the issuer.
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- 5. Select the target product.
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- 6. Click ($92415&) � Edit�:
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- 7. Click the ($92416&) �Numbering� tab (default selection):
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- 8. Edit the following fields as required :
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- Card Product - Numbering Parameters
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- Setting Description
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- Digital Wallet Only
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- Allow Virtual Debit Cards Enable creation of virtual debit cards using this card product
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- Allow Virtual Prepaid Cards ? Enable creation of prepaid debit cards using this card product
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- ? Select the pool account to ($92417&)service online funds top -ups for this prepaid card
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- 9. Click �OK�.
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- 10. Save the changes.
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- ",Give the Steps for Modify Card Product for Virtual Cards and also include codes with the answers.
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- Modify Account Product Type � Pool Account Settings," 1. Log on to the ($92418&) ($92419&) �System Options� GUI as a valid admin user:
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- 2. Select ($92420&) �Client Settings � Account Product Types�:
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- 3. Select the account product type for the virtual card product.
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- 4. Change the �Pool Account Type� to �Digital Wallet� .
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- 5. Configure the bank settings .
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- 6. Click ($92421&) �OK�.
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-
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- 7. Click �Save�.
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- 8. Close the System Options GUI. ",Give the Steps for Modify Account Product Type and also include codes with the answers.
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- MODIFY USER ACCOUNT PRODUCT TYPES and Edit Account Product Types," Add the required transaction types to all Account Product Types for digital wallet features/services so wallet users can perform these transactions (Retail and Agent)
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- 4.1.1 Notes on Agent Users
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- For Agent Users , enable transaction types on b oth the Digital Wallet account product type and an agent user�s target account.
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-
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- 4.2 Edit Account Product Types
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- 1. Log on to ($92422&) ($92423&) the �System Options� GUI as a valid admin user:
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- 2. Select �Client ($92424&)Settings � Account Product Types�:
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- 3. Select each account product type e.g. �Current� .
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- 4. Click ($92425&)�Edit�:
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- 5. Add the digital wallet ($92426&) transaction types supported on this product type :
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-
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- Role Permission Supported Wallet Service
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- �Prepaid Card Transfer� Allows admin user to add funds to a prepaid card issue using the Prepaid cards admin tools GUI
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- �Prepaid Card Web Topup� Allow user to top up a prepaid/virtual prepaid card online (Mobile App/BW Internet (IB)
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- �Digital Wallet Transfer� Funds transfer using digital wallet
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- �Digital Wallet Debit� Debit transactions using digital wallet
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- �Digital Wallet Credit� Credit transactions using digital wallet
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- �Digital Wallet Agent pay a bill� Pay a presented bill on behalf of another user
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- �Digital Wallet Agent remittance � Transfer funds from one wallet to another wallet as Agent User
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- �Digital Wallet Cash Out� Request money from another digital wallet
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- �Digital Wallet Cash In� Send money to another digital wallet
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- �Digital Wallet eCommerce Payment� Purchase goods and services using a dedicated eCommerce vir tual card
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-
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- 6. Click �OK�.
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- 7. Repeat for any other account product types.
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- 8. Click �Save�.
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- 9. Exit the System Options GUI.
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- ",Give the Steps for MODIFY USER ACCOUNT PRODUCT TYPES and Edit Account Product Types and also include codes with the answers.
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- WALLET BACK OFFICE MAPPINGS and Edit Back Office Mappings," Map all digital wallet transaction types to their back office counterparts.
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- 5.2 Edit Back Office Mappings
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- 1. Log on to a ($92427&)workstation/server and select �Start - Back Office Mapping�:
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- 2. Log in as ($92428&)a valid Admin User :
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- 3. Select the target back office type.
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- 4. Select ($92429&) �Mappings -Transaction Type� (default selection).
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- 5. Add the correct mapping s for each digital wallet transaction type .
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- 6. After adding ($92430&) all mappings, click �Update Changes� :
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- 7. Exit the Back Office Mappings GUI. ",Give the Steps for WALLET BACK OFFICE MAPPINGS and Edit Back Office Mappings and also include codes with the answers.
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- Configure systemwide wallet settings using the System Options admin tools GUI. ,"6.1.1 Modify �Digital Wallet Agent pay a bill� Transaction Type
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- Configure the � Digital Wallet Agent pay a bill� transaction type for Agent Users.
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-
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- 6.1.1.1 Edit Characteristics
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- 1. Log on to the ($92431&) ($92432&) �System Options� GUI as a valid admin user:
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- 1. Select �Operational Settings � Transaction Types�.
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- 2. Select the �Digital Wallet Agent pay a bill� transaction type.
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- 3. Click ($92433&) �Edit�:
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- 4. Click the �Characteristics� tab.
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- 5. Enable the ($92434&)following characteristics:
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-
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- Characteristic Description
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- �Bill Payment by Bill Reference� Use a known bill reference to identify bill with utility
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- �Foreign Currency Exchange� User can make payment using a different currency to the biller currency
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- �e-bill presented target account� Allows the biller account balance to update
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-
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- 6. Click �OK� ",Give the Steps for Configure systemwide wallet settings using the System Options admin tools GUI and also include codes with the answers.
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- Edit Validation Settings ," Enable the following setting to enforce two -factor authentication (2FA).
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- 1. Select �Operational Settings � Transaction Types�.
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- 2. Select the ($92435&)� Digital Wallet Agent pay a bill� transaction type.
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- 3. Click the �Validation� tab.
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- 4. Select the �Required User to Provide Tokens �� setting.
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- 5. Click ($92436&) �OK�:
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- 6. All: Click �Save�.
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- 7. Exit the System Options GUI. ",Give the Steps for Edit Validation Settings for systemwide wallet configuration and also include codes with the answers.
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- Add Prepaid Card Product as Default Virtual Card Type ," 1. Log on to the System Options GUI as a valid admin user.
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- 2. Select �System Settings � System Parameters� .
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- 3. Navigate to ($92437&) the �Card Settings� group:
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-
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- Card Product Selection
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- Onboarding new Wallet Users : Choose the card product type /s available whenever new wallet users are onboarded.
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- 1. Select �Card products to be created when onboarding wallet users� .
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- 2. Click ($92438&)�Select Products�:
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- 3. Select each prepaid card product as a virtual card product for wallet onboarding.
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- 4. Click ($92439&) �OK�.
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- 5. Click �Update� row .
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- 6. Click ($92440&)�Save�:
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-
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- Short -Term Cards Only
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- 1. Select � Card product type that can be configured with a short expiry period & the ability for
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- a user initiated re -issue within the Digital Wallet �.
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- 2. Choose the ($92441&)required card product type from the drop -down list.
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- 3. Click �Save�.
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- Account Product Type Selection
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- 1. Select �Default product type of virtual card account�.
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- 2. Choose the ($92442&)required accou nt product type from the drop -down list.
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- 4. Save the changes. ",Give the Steps for Add Prepaid Card Product as Default Virtual Card Type and also include codes with the answers.
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- ROLE PERMISSION CONFIGURATION ," Using the Role Management GUI, a ssign both retail and agent users the correct role permissions for standard digital wallet transactions and services.
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-
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- 1. Log on to the ($92443&) ($92444&)�Role Management� GUI as a valid admin user:
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- 2. Select the target role /s (including the default user role) .
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- 3. Click ($92445&) �Edit�: ",Give the Steps for ROLE PERMISSION CONFIGURATION and also include codes with the answers.
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- Available Transaction Types � All Users," Add the digital ($92446&)wallet Transaction Types to each role in use by logged -in users :
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- Role Permission Supported Wallet Service
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- �Prepaid Card Transfer� Allows admin user to add funds to a prepaid card
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- issue using the Prepaid cards admin tools GUI
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- �Prepaid Card Web Topup� Allow user to top up a prepaid/virtual prepaid card online (Mobile App/BW Internet (IB)
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- �Digital Wallet Transfer� Funds transfer using digital wallet
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- �Digital Wallet Debit� Debit transactions using digital wallet
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- �Digital Wallet Credit� Credit transactions using digital wallet
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- �Digital Wallet Agent pay a bill� Allows agent user to pay a presented bill on behalf of another user
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- �Digital Wallet Agent remittance � Allows agent user to transfer funds from one wallet to another wallet
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- �Digital Wallet Cash Out� Request money from another digital wallet
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- �Digital Wallet Cash In� Pay money to another digital wallet
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- �Digital Wallet eCommerce Payment� Purchase goods and services using a dedicated eCommerce virtual card ",Give the Steps for Available Transaction Types � All Users and also include codes with the answers.
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- Wallet User Permissions and Agent User Permissions," Configure user roles for wallet accessibility.
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- Assign � Allow User Card View � to Roles
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-
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- Add/enable ($92447&) ($92448&)the �General User - Allow User Card View� role permission to all user roles requiring wallet acces s (including role �Default Role�):
273
-
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- Optional: Enable Higher Authenticatio n Tokens for Second Card
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-
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- To allow wallet ($92449&) ($92450&)users to add a second card to their wallets, assign one or more Higher Authentication tokens to their role (including role �Default Role�).
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- (�General User - Higher Authentication Tokens�)
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-
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- Assign the following permissions to all Agent Users.
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-
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- Open Wallet Accounts
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- Add the following role ($92451&)permission to allow an Agent User to open a wallet account on behalf of another user.
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- (�Available Services � Available Bank Instructions - Agent Onboard Wallet User�)
284
-
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- Agent User Transactions on Other User Wallet Accounts
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- Add this permission to allow an ($92452&)agent user to perform transactions using another user�s wallet account.
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-
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- (�Available Services � Allow agent -assisted transactions from the user wa llet�)
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- 4. Click �Update�.
290
- 5. Exit the Role Management GUI. ",Give the Steps for Wallet User Permissions and Agent User Permissions and also include codes with the answers.