File size: 12,875 Bytes
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PLAN_PERSONAL,
PLAN_PREMIUM,
PLAN_BUSINESS,
PLAN_ECOMMERCE,
getPlan,
} from '@automattic/calypso-products';
import { ExternalLink } from '@automattic/components';
import { localizeUrl, useHasEnTranslation } from '@automattic/i18n-utils';
import styled from '@emotion/styled';
import { useTranslate } from 'i18n-calypso';
import { useCallback } from 'react';
import { useDispatch } from 'react-redux';
import ExternalLinkWithTracking from 'calypso/components/external-link-with-tracking';
import FoldableFAQComponent from 'calypso/components/foldable-faq';
import { recordTracksEvent } from 'calypso/state/analytics/actions';
const FAQHeader = styled.h1`
font-size: 2rem;
text-align: center;
margin: 48px 0;
`;
const FoldableFAQ = styled( FoldableFAQComponent )`
.foldable-faq__question-text {
font-size: 1.125rem;
}
`;
const PlanFAQ = ( { titanMonthlyRenewalCost = 0 } ) => {
const dispatch = useDispatch();
const translate = useTranslate();
const hasEnTranslation = useHasEnTranslation();
const onFaqToggle = useCallback(
( faqArgs ) => {
const { id, isExpanded } = faqArgs;
const tracksArgs = {
faq_id: id,
};
if ( isExpanded ) {
// FAQ opened
dispatch( recordTracksEvent( 'calypso_plans_faq_open', tracksArgs ) );
} else {
// FAQ closed
dispatch( recordTracksEvent( 'calypso_plans_faq_closed', tracksArgs ) );
}
},
[ dispatch ]
);
return (
<div className="plan-faq">
<FAQHeader className="wp-brand-font">{ translate( 'Frequently Asked Questions' ) }</FAQHeader>
<FoldableFAQ
id="faq-1"
question={ translate( 'Is hosting included?' ) }
expanded
onToggle={ onFaqToggle }
>
{ translate(
'Yes! All our plans include fast and reliable hosting that’s optimized for creating and scaling a WordPress site.'
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-2"
question={ translate( 'Can I import content from another service?' ) }
onToggle={ onFaqToggle }
>
<>
{ translate(
'It is possible to import your blog content from a variety of other blogging platforms, including Blogger, ' +
'GoDaddy, Wix, Squarespace, and more. You can also easily import your content from a self-hosted WordPress site.'
) }
{ hasEnTranslation(
'Want a Happiness Engineer to do a free migration of your WordPress site to WordPress.com? ' +
'{{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to handle your migration for free!'
)
? translate(
'{{br /}}{{br /}}Want a Happiness Engineer to do a free migration of your WordPress site to WordPress.com? ' +
'{{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to handle your migration for free!',
{
components: {
br: <br />,
ExternalLink: (
<ExternalLink
href={ localizeUrl(
'https://wordpress.com/support/request-a-free-migration/'
) }
/>
),
},
}
)
: null }
</>
</FoldableFAQ>
<FoldableFAQ
id="faq-3"
question={ translate( 'Are traffic and bandwidth really unlimited?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'Absolutely, and you will never be hit with any surprise usage fees. With WordPress.com, ' +
'you’ll be hosted on our infinitely scalable and globally distributed server infrastructure, ' +
'which means your site will always be available and load fast, no matter how popular your site becomes.'
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-4"
question={ translate( 'Can I use a domain I already own?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'Yes! You can connect your domain for free to any WordPress.com paid plan (we won’t charge ' +
'you a separate domain registration fee). You may either keep the domain at your current ' +
'registrar or transfer it to us, whichever you prefer.'
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-5"
question={ translate( 'Can I host multiple sites?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'Yes, you can host as many sites as you like, but they each need a separate plan. You can ' +
'choose the appropriate plan for each site individually so you’ll pay for only the features ' +
'you need.{{br /}}{{br /}}We have a dashboard that helps you manage all your WordPress.com and Jetpack-connected ' +
'websites, all from one simple and centralized admin tool.',
{
components: { br: <br /> },
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-6"
question={ translate( 'What is your refund policy?' ) }
onToggle={ onFaqToggle }
>
{ translate(
"If you aren't satisfied with our product, you can cancel anytime within the refund period " +
'for a prompt and courteous refund, no questions asked. The refund timeframes are:{{br /}}' +
'{{ul}}' +
'{{li}}14 days for annual WordPress.com plans{{/li}}' +
'{{li}}7 days for monthly WordPress.com plans{{/li}}' +
'{{li}}96 hours for new domain registrations{{/li}}' +
'{{/ul}}',
{
components: { br: <br />, ul: <ul />, li: <li /> },
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-7"
question={ translate(
'I want to transfer an existing site, will purchasing a plan now break it?'
) }
onToggle={ onFaqToggle }
>
{ hasEnTranslation(
'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' +
'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' +
'We recommend getting a plan now because they have other features you might find useful, ' +
'including expert support from our team. Just avoid using the domain options until ' +
'you’re ready, and then you can connect or transfer the domain.{{br /}}{{br /}}' +
'Our Happiness Engineers can also do the migration for you. {{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to migrate your site for free!'
)
? translate(
'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' +
'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' +
'We recommend getting a plan now because they have other features you might find useful, ' +
'including expert support from our team. Just avoid using the domain options until ' +
'you’re ready, and then you can connect or transfer the domain.{{br /}}{{br /}}' +
'Our Happiness Engineers can also do the migration for you. {{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to migrate your site for free!',
{
components: {
br: <br />,
ExternalLink: (
<ExternalLink
href={ localizeUrl(
'https://wordpress.com/support/request-a-free-migration/'
) }
/>
),
},
}
)
: translate(
'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' +
'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' +
'We recommend getting a plan now because they have other features you might find useful, ' +
'including direct live chat and email support. Just avoid using the domain options until ' +
'you’re ready, and then you can connect or transfer the domain.',
{
components: { br: <br /> },
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-8"
question={ translate( 'Can I get an email account?' ) }
onToggle={ onFaqToggle }
>
{ titanMonthlyRenewalCost
? translate(
'Absolutely! We offer a few different options to meet your needs. For most customers, our ' +
'Professional Email service is the smart choice. This robust hosted email solution is ' +
'available for any domain hosted with WordPress.com and starts at just %(titanMonthlyRenewalCost)s/mo per mailbox.{{br /}}{{br /}}' +
'We also offer a Google Workspace integration, and for users who need something simpler, you ' +
'can set up email forwarding for free.',
{
components: { br: <br /> },
args: { titanMonthlyRenewalCost },
}
)
: translate(
'Absolutely! We offer a few different options to meet your needs. For most customers, our ' +
'Professional Email service is the smart choice. This robust hosted email solution is ' +
'available for any domain hosted with WordPress.com.{{br /}}{{br /}}' +
'We also offer a Google Workspace integration, and for users who need something simpler, you ' +
'can set up email forwarding for free.',
{
components: { br: <br /> },
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-9"
question={ translate( 'Can I install plugins?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'Yes! When you subscribe to the WordPress.com %(businessPlanName)s or %(ecommercePlanName)s plans, you’ll be able to ' +
'search for and install over 50,000 available plugins in the WordPress repository.',
{
args: {
businessPlanName: getPlan( PLAN_BUSINESS ).getTitle(),
ecommercePlanName: getPlan( PLAN_ECOMMERCE ).getTitle(),
},
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-10"
question={ translate( 'Can I install my own theme?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'Yes! All plans give you access to our directory of free and premium themes that have been ' +
'handpicked and reviewed for quality by our team. With the WordPress.com %(businessPlanName)s or ' +
"%(ecommercePlanName)s plan, you can upload and install any theme you'd like.",
{
args: {
businessPlanName: getPlan( PLAN_BUSINESS ).getTitle(),
ecommercePlanName: getPlan( PLAN_ECOMMERCE ).getTitle(),
},
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-11"
question={ translate( 'Can you build a site for me?' ) }
onToggle={ onFaqToggle }
>
{ translate(
'We sure can! If you need a hand launching your website, take a look at our express site setup service. ' +
'Our in-house experts will create your site, and you’ll be ready to go live in four business days or less. ' +
'To learn more, {{ExternalLinkWithTracking}}click here{{/ExternalLinkWithTracking}}.',
{
components: {
ExternalLinkWithTracking: (
<ExternalLinkWithTracking
icon
href="https://wordpress.com/website-design-service/"
tracksEventName="calypso_signup_step_plans_faq_difm_lp"
/>
),
},
}
) }
</FoldableFAQ>
<FoldableFAQ
id="faq-12"
question={ translate( 'Can I talk to a live person?' ) }
onToggle={ onFaqToggle }
>
{ hasEnTranslation(
'We’d love to talk with you! All paid plans include access to support from our ' +
'team of WordPress experts (we call them Happiness Engineers).{{br /}}{{br /}}' +
'And if you have pre-purchase questions, we can talk at the checkout page. Select the plan ' +
'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' +
'link on the next page.'
)
? translate(
'We’d love to talk with you! All paid plans include access to support from our ' +
'team of WordPress experts (we call them Happiness Engineers).{{br /}}{{br /}}' +
'And if you have pre-purchase questions, we can talk at the checkout page. Select the plan ' +
'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' +
'link on the next page.',
{
components: { br: <br /> },
}
)
: translate(
'We’d love to chat with you! All paid plans include access to one-on-one support from our ' +
'team of WordPress experts (we call them Happiness Engineers). The %(personalPlanName)s plan includes ' +
'email support while the %(premiumPlanName)s plan and above all include live chat support.{{br /}}{{br /}}' +
'If you have pre-purchase questions, we offer live chat on the checkout page. Select the plan ' +
'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' +
'link on the next page.',
{
args: {
personalPlanName: getPlan( PLAN_PERSONAL ).getTitle(),
premiumPlanName: getPlan( PLAN_PREMIUM ).getTitle(),
},
components: { br: <br /> },
}
) }
</FoldableFAQ>
</div>
);
};
export default PlanFAQ;
|