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/**
* @group jetpack-wpcom-integration
*/
import { HelpCenterComponent, TestAccount } from '@automattic/calypso-e2e';
import { Browser, Page, Locator } from 'playwright';
declare const browser: Browser;
/**
* Skip this test.
* I wasn't able to figure out how to test the apps/help-center version
*/
describe.skip( 'Help Center in WP Admin', () => {
const normalizeString = ( str: string | null ) => str?.replace( /\s+/g, ' ' ).trim();
let page: Page;
let pageUrl: string;
let testAccount: TestAccount;
let helpCenterComponent: HelpCenterComponent;
let helpCenterLocator: Locator;
// Setup the page and test account
beforeAll( async function () {
page = await browser.newPage();
testAccount = new TestAccount( 'defaultUser' );
pageUrl = `${ testAccount.getSiteURL( { protocol: true } ) }wp-admin/`;
await testAccount.authenticate( page, { waitUntilStable: true } );
await page.goto( pageUrl );
helpCenterComponent = new HelpCenterComponent( page );
helpCenterLocator = helpCenterComponent.getHelpCenterLocator();
// Set Zendesk to staging environment to prevent calling Zendesk API in test environment.
await helpCenterComponent.setZendeskStaging();
} );
// Close the page after the tests
afterAll( async function () {
await page.close();
} );
/**
* General Interaction
*
* These tests check the general interaction with the Help Center popover.
*/
describe( 'General Interaction', () => {
it( 'is initially closed', async () => {
expect( await helpCenterComponent.isVisible() ).toBeFalsy();
} );
it( 'can be opened', async () => {
await helpCenterComponent.openPopover();
expect( await helpCenterComponent.isVisible() ).toBeTruthy();
} );
it( 'is showing on the screen', async () => {
expect( await helpCenterComponent.isPopoverShown() ).toBeTruthy();
} );
it( 'can be minimized', async () => {
await helpCenterComponent.minimizePopover();
const containerHeight = await helpCenterLocator.evaluate(
( el: HTMLElement ) => el.offsetHeight
);
expect( containerHeight ).toBe( 50 );
} );
it( 'the popover can be closed', async () => {
await helpCenterComponent.closePopover();
expect( await helpCenterComponent.isVisible() ).toBeFalsy();
} );
} );
/**
* Articles
*
* These tests check the search function and article navigation.
*/
describe( 'Articles', () => {
it( 'initial articles are shown', async () => {
await helpCenterComponent.openPopover();
const articles = helpCenterComponent.getArticles();
expect( await articles.count() ).toBeGreaterThanOrEqual( 5 );
} );
it( 'search returns proper results', async () => {
await helpCenterComponent.search( 'Change a Domain Name Address' );
const resultTitles = await helpCenterComponent.getArticles().allTextContents();
expect(
resultTitles.some(
( title ) => normalizeString( title )?.includes( 'Change a Domain Name Address' )
)
).toBeTruthy();
} );
it( 'post loads correctly', async () => {
const article = await helpCenterComponent.getArticles().first();
const articleTitle = await article.textContent();
await article.click();
// Make sure the API response is valid
await page.waitForResponse(
( response ) =>
response.url().includes( '/wpcom/v2/help/article' ) && response.status() === 200
);
const articleHeader = await helpCenterLocator
.getByRole( 'article' )
.getByRole( 'heading' )
.first();
await articleHeader.waitFor( { state: 'visible' } );
expect( normalizeString( await articleHeader.textContent() ) ).toBe(
normalizeString( articleTitle )
);
await helpCenterComponent.goBack();
} );
} );
/**
* Support Flow
*
* These tests check the support flow. Starting with AI and then chat.
*/
describe( 'Support Flow', () => {
it( 'start support flow', async () => {
await helpCenterComponent.openPopover();
const stillNeedHelpButton = helpCenterLocator.getByRole( 'link', {
name: 'Still need help?',
} );
await stillNeedHelpButton.waitFor( { state: 'visible' } );
await stillNeedHelpButton.click();
expect( await helpCenterComponent.getOdieChat().count() ).toBeTruthy();
} );
it.skip( 'get forwarded to a human', async () => {
await helpCenterComponent.startAIChat( 'talk to human' );
const contactSupportButton = helpCenterComponent.getContactSupportButton();
await contactSupportButton.waitFor( { state: 'visible' } );
expect( await contactSupportButton.count() ).toBeTruthy();
} );
/**
* These tests need to be update
*/
it.skip( 'start talking with a human', async () => {
const contactSupportButton = await helpCenterComponent.getContactSupportButton();
await contactSupportButton.dispatchEvent( 'click' );
const zendeskMessaging = await page
.frameLocator( 'iframe[title="Messaging window"]' )
.getByPlaceholder( 'Type a message' );
await zendeskMessaging.waitFor( { state: 'visible' } );
expect( await zendeskMessaging.count() ).toBeTruthy();
} );
} );
/**
* Action Hooks
*
* These tests Help Center opening on page load.
*/
describe( 'Action Hooks', () => {
it( 'open help center on page load', async () => {
await page.goto( pageUrl + '?help-center=home' );
await helpCenterLocator.waitFor( { state: 'visible' } );
expect( await helpCenterComponent.isPopoverShown() ).toBeTruthy();
} );
} );
} );
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