| | |
| |
|
| | |
| | CREATE TABLE escalation_policies ( |
| | id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
| | name TEXT NOT NULL UNIQUE, |
| | description TEXT NOT NULL DEFAULT '', |
| | repeat INT NOT NULL DEFAULT 0 |
| | ); |
| |
|
| | CREATE TABLE escalation_policy_steps ( |
| | id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
| | delay INT NOT NULL DEFAULT 1, |
| | step_number INT NOT NULL DEFAULT -1, |
| | escalation_policy_id UUID NOT NULL REFERENCES escalation_policies (id) ON DELETE CASCADE, |
| | UNIQUE (escalation_policy_id, step_number) |
| | ); |
| |
|
| | CREATE TABLE services ( |
| | id UUID PRIMARY KEY DEFAULT gen_random_uuid(), |
| | name TEXT NOT NULL UNIQUE, |
| | description TEXT NOT NULL DEFAULT '', |
| | escalation_policy_id UUID NOT NULL REFERENCES escalation_policies (id) |
| | ); |
| |
|
| | |
| | INSERT INTO escalation_policies (id, name, description, repeat) |
| | SELECT id::UUID, name, description, repeat FROM escalation_policy; |
| |
|
| | INSERT INTO escalation_policy_steps (id, delay, step_number, escalation_policy_id) |
| | SELECT id::UUID, delay, step_number, escalation_policy_id::UUID |
| | FROM escalation_policy_step; |
| |
|
| | INSERT INTO services (id, name, description, escalation_policy_id) |
| | SELECT id::UUID, name, description, escalation_policy_id::UUID |
| | FROM service; |
| |
|
| | |
| | DROP VIEW needs_notification_sent, on_call_alert_users, alert_escalation_levels; |
| |
|
| | ALTER TABLE alerts |
| | DROP CONSTRAINT alerts_service_id_fkey, |
| | ALTER service_id TYPE UUID USING service_id::UUID, |
| | ADD CONSTRAINT alerts_services_id_fkey FOREIGN KEY (service_id) REFERENCES services (id) ON DELETE CASCADE; |
| |
|
| | ALTER TABLE escalation_policy_actions |
| | DROP CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey, |
| | ALTER escalation_policy_step_id TYPE UUID USING escalation_policy_step_id::UUID, |
| | ADD CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey FOREIGN KEY (escalation_policy_step_id) REFERENCES escalation_policy_steps (id) ON DELETE CASCADE; |
| |
|
| | ALTER TABLE integration_keys |
| | DROP CONSTRAINT integration_keys_service_id_fkey, |
| | ALTER service_id TYPE UUID USING service_id::UUID, |
| | ADD CONSTRAINT integration_keys_services_id_fkey FOREIGN KEY (service_id) REFERENCES services (id) ON DELETE CASCADE; |
| |
|
| | CREATE VIEW alert_escalation_levels AS |
| | SELECT |
| | alerts.id AS alert_id, |
| | count(step.id) AS levels, |
| | alerts.escalation_level::bigint % count(step.id) AS relative_level |
| | FROM |
| | alerts, |
| | escalation_policy_steps step, |
| | services s |
| | WHERE step.escalation_policy_id = s.escalation_policy_id |
| | AND s.id = alerts.service_id |
| | GROUP BY alerts.id; |
| |
|
| | CREATE VIEW on_call_alert_users AS |
| | WITH alert_users AS ( |
| | SELECT act.user_id, |
| | act.schedule_id, |
| | a.id AS alert_id, |
| | a.status, |
| | a.escalation_level |
| | FROM alerts a, |
| | services s, |
| | alert_escalation_levels lvl, |
| | escalation_policy_steps step, |
| | escalation_policy_actions act |
| | WHERE s.id = a.service_id |
| | AND lvl.alert_id = a.id |
| | AND step.escalation_policy_id = s.escalation_policy_id |
| | AND step.step_number = lvl.relative_level |
| | AND a.status <> 'closed'::enum_alert_status |
| | AND act.escalation_policy_step_id = step.id |
| | GROUP BY act.user_id, act.schedule_id, a.id |
| | ) |
| | SELECT DISTINCT au.alert_id, |
| | au.status, |
| | CASE |
| | WHEN au.user_id IS NULL THEN oc.user_id |
| | ELSE au.user_id |
| | END AS user_id, |
| | au.escalation_level |
| | FROM alert_users au |
| | LEFT JOIN on_call oc ON au.schedule_id = oc.schedule_id; |
| |
|
| | CREATE VIEW needs_notification_sent AS |
| | SELECT DISTINCT |
| | cs.alert_id, |
| | nr.contact_method_id, |
| | cm.type, |
| | cm.value, |
| | a.description, |
| | s.name AS service_name, |
| | nr.id AS notification_rule_id, |
| | cs.escalation_level, |
| | cs.cycle_id |
| | FROM |
| | user_notification_cycle_state cs, |
| | alerts a, |
| | user_contact_methods cm, |
| | user_notification_rules nr, |
| | services s |
| | WHERE a.id = cs.alert_id |
| | AND a.status = 'triggered'::enum_alert_status |
| | AND cs.escalation_level = a.escalation_level |
| | AND cm.id = nr.contact_method_id |
| | AND nr.id = cs.notification_rule_id |
| | AND s.id = a.service_id |
| | AND cs.pending |
| | AND NOT cs.future; |
| |
|
| | |
| | CREATE OR REPLACE FUNCTION set_escalation_policy_step() RETURNS TRIGGER AS |
| | $$ |
| | BEGIN |
| | SELECT count(step_number) INTO NEW.step_number FROM escalation_policy_steps WHERE escalation_policy_id = NEW.escalation_policy_id; |
| | RETURN NEW; |
| | END; |
| | $$ LANGUAGE 'plpgsql'; |
| | |
| |
|
| | |
| | CREATE OR REPLACE FUNCTION incr_escalation_policy_steps_on_delete() RETURNS TRIGGER AS |
| | $$ |
| | BEGIN |
| | UPDATE escalation_policy_steps |
| | SET step_number = step_number-1 |
| | WHERE escalation_policy_id = OLD.escalation_policy_id |
| | AND step_number > OLD.step_number; |
| |
|
| | RETURN OLD; |
| | END; |
| | $$ LANGUAGE 'plpgsql'; |
| | |
| |
|
| | |
| | CREATE OR REPLACE FUNCTION escalate_alerts() RETURNS VOID AS |
| | $$ |
| | BEGIN |
| | UPDATE alerts a |
| | SET escalation_level = escalation_level + 1, last_escalation = now() |
| | FROM services s, escalation_policy_steps step, alert_escalation_levels lvl, escalation_policies e |
| | WHERE (last_escalation + (step.delay::TEXT||' minutes')::interval) < now() |
| | AND a.status = 'triggered'::enum_alert_status |
| | AND s.id = a.service_id |
| | AND step.escalation_policy_id = s.escalation_policy_id |
| | AND lvl.alert_id = a.id |
| | AND step.step_number = ((a.escalation_level + 1) % lvl.levels) |
| | AND e.id = s.escalation_policy_id |
| | AND (e.repeat = -1 OR escalation_level / lvl.levels < e.repeat); |
| | END; |
| | $$ LANGUAGE 'plpgsql'; |
| | |
| |
|
| |
|
| | |
| |
|
| | CREATE TRIGGER incr_escalation_policy_steps_on_delete |
| | AFTER DELETE ON escalation_policy_steps |
| | FOR EACH ROW |
| | EXECUTE PROCEDURE incr_escalation_policy_steps_on_delete(); |
| |
|
| |
|
| | CREATE TRIGGER set_escalation_policy_step_on_insert |
| | BEFORE INSERT ON escalation_policy_steps |
| | FOR EACH ROW |
| | EXECUTE PROCEDURE set_escalation_policy_step(); |
| |
|
| |
|
| | DROP TABLE service, escalation_policy_step, escalation_policy; |
| |
|
| | |
| |
|
| | |
| | CREATE TABLE escalation_policy ( |
| | id text DEFAULT (gen_random_uuid())::text NOT NULL PRIMARY KEY, |
| | description text DEFAULT ''::text NOT NULL, |
| | name text UNIQUE, |
| | repeat integer DEFAULT 0 NOT NULL |
| | ); |
| | CREATE TABLE service ( |
| | id text PRIMARY KEY NOT NULL, |
| | description text DEFAULT ''::text NOT NULL, |
| | name text NOT NULL UNIQUE, |
| | escalation_policy_id text REFERENCES escalation_policy (id) |
| | ); |
| |
|
| | CREATE TABLE escalation_policy_step ( |
| | id text DEFAULT (gen_random_uuid())::text NOT NULL PRIMARY KEY, |
| | delay integer DEFAULT 1 NOT NULL, |
| | step_number integer, |
| | escalation_policy_id text REFERENCES escalation_policy (id) ON DELETE CASCADE, |
| | UNIQUE(step_number, escalation_policy_id) |
| | ); |
| |
|
| | |
| | DROP VIEW needs_notification_sent, on_call_alert_users, alert_escalation_levels; |
| |
|
| | |
| | INSERT INTO escalation_policy (id, name, description, repeat) |
| | SELECT id::text, name, description, repeat |
| | FROM escalation_policies; |
| |
|
| | INSERT INTO escalation_policy_step (id, delay, step_number, escalation_policy_id) |
| | SELECT id::text, delay, step_number, escalation_policy_id::text |
| | FROM escalation_policy_steps; |
| |
|
| | INSERT INTO service (id, name, description, escalation_policy_id) |
| | SELECT id::text, name, description, escalation_policy_id::text |
| | FROM services; |
| |
|
| | ALTER TABLE alerts |
| | DROP CONSTRAINT alerts_services_id_fkey, |
| | ALTER service_id TYPE TEXT USING service_id::TEXT, |
| | ADD CONSTRAINT alerts_service_id_fkey FOREIGN KEY (service_id) REFERENCES service (id) ON DELETE CASCADE; |
| |
|
| | ALTER TABLE escalation_policy_actions |
| | DROP CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey, |
| | ALTER escalation_policy_step_id TYPE TEXT USING escalation_policy_step_id::TEXT, |
| | ADD CONSTRAINT escalation_policy_actions_escalation_policy_step_id_fkey FOREIGN KEY (escalation_policy_step_id) REFERENCES escalation_policy_step (id) ON DELETE CASCADE; |
| |
|
| | ALTER TABLE integration_keys |
| | DROP CONSTRAINT integration_keys_services_id_fkey, |
| | ALTER service_id TYPE TEXT USING service_id::TEXT, |
| | ADD CONSTRAINT integration_keys_service_id_fkey FOREIGN KEY (service_id) REFERENCES service (id) ON DELETE CASCADE; |
| |
|
| |
|
| | |
| | CREATE VIEW alert_escalation_levels AS SELECT alerts.id AS alert_id, |
| | count(step.id) AS levels, |
| | ((alerts.escalation_level)::bigint % count(step.id)) AS relative_level |
| | FROM alerts, |
| | escalation_policy_step step, |
| | service |
| | WHERE ((step.escalation_policy_id = service.escalation_policy_id) AND (service.id = alerts.service_id)) |
| | GROUP BY alerts.id; |
| |
|
| | CREATE VIEW on_call_alert_users AS WITH alert_users AS ( |
| | SELECT act.user_id, |
| | act.schedule_id, |
| | a.id AS alert_id, |
| | a.status, |
| | a.escalation_level |
| | FROM alerts a, |
| | service s, |
| | alert_escalation_levels lvl, |
| | escalation_policy_step step, |
| | escalation_policy_actions act |
| | WHERE ((s.id = a.service_id) AND (lvl.alert_id = a.id) AND (step.escalation_policy_id = s.escalation_policy_id) AND (step.step_number = lvl.relative_level) AND (a.status <> 'closed'::enum_alert_status) AND (act.escalation_policy_step_id = step.id)) |
| | GROUP BY act.user_id, act.schedule_id, a.id |
| | ) |
| | SELECT DISTINCT au.alert_id, |
| | au.status, |
| | CASE |
| | WHEN (au.user_id IS NULL) THEN oc.user_id |
| | ELSE au.user_id |
| | END AS user_id, |
| | au.escalation_level |
| | FROM (alert_users au |
| | LEFT JOIN on_call oc ON ((au.schedule_id = oc.schedule_id))); |
| |
|
| | CREATE VIEW needs_notification_sent AS |
| | SELECT DISTINCT cs.alert_id, |
| | nr.contact_method_id, |
| | cm.type, |
| | cm.value, |
| | a.description, |
| | s.name AS service_name, |
| | nr.id AS notification_rule_id, |
| | cs.escalation_level, |
| | cs.cycle_id |
| | FROM user_notification_cycle_state cs, |
| | alerts a, |
| | user_contact_methods cm, |
| | user_notification_rules nr, |
| | service s |
| | WHERE ((a.id = cs.alert_id) AND (a.status = 'triggered'::enum_alert_status) AND (cs.escalation_level = a.escalation_level) AND (cm.id = nr.contact_method_id) AND (nr.id = cs.notification_rule_id) AND (s.id = a.service_id) AND cs.pending AND (NOT cs.future)); |
| |
|
| | |
| |
|
| | |
| |
|
| | CREATE OR REPLACE FUNCTION set_escalation_policy_step() RETURNS trigger |
| | LANGUAGE plpgsql |
| | AS $$ |
| | BEGIN |
| | SELECT count(step_number) INTO NEW.step_number FROM escalation_policy_step WHERE escalation_policy_id = NEW.escalation_policy_id; |
| | RETURN NEW; |
| | END; |
| | $$; |
| | |
| | |
| |
|
| | CREATE OR REPLACE FUNCTION incr_escalation_policy_steps_on_delete() RETURNS trigger |
| | LANGUAGE plpgsql |
| | AS $$ |
| | BEGIN |
| | UPDATE escalation_policy_step |
| | SET step_number = step_number-1 |
| | WHERE escalation_policy_id = OLD.escalation_policy_id |
| | AND step_number > OLD.step_number; |
| |
|
| | RETURN OLD; |
| | END; |
| | $$; |
| | |
| | |
| |
|
| | CREATE OR REPLACE FUNCTION escalate_alerts() RETURNS void |
| | LANGUAGE plpgsql |
| | AS $$ |
| | BEGIN |
| | UPDATE alerts a |
| | SET escalation_level = escalation_level + 1, last_escalation = now() |
| | FROM service s, escalation_policy_step step, alert_escalation_levels lvl, escalation_policy e |
| | WHERE (last_escalation + (step.delay::TEXT||' minutes')::interval) < now() |
| | AND a.status = 'triggered'::enum_alert_status |
| | AND s.id = a.service_id |
| | AND step.escalation_policy_id = s.escalation_policy_id |
| | AND lvl.alert_id = a.id |
| | AND step.step_number = (a.escalation_level % lvl.levels) |
| | AND e.id = s.escalation_policy_id |
| | AND (e.repeat = -1 OR (escalation_level+1) / lvl.levels <= e.repeat); |
| | END; |
| | $$; |
| | |
| |
|
| | CREATE TRIGGER incr_escalation_policy_steps_on_delete AFTER DELETE ON escalation_policy_step FOR EACH ROW EXECUTE PROCEDURE incr_escalation_policy_steps_on_delete(); |
| | CREATE TRIGGER set_escalation_policy_step_on_insert BEFORE INSERT ON escalation_policy_step FOR EACH ROW EXECUTE PROCEDURE set_escalation_policy_step(); |
| |
|
| | DROP TABLE escalation_policy_steps, services, escalation_policies; |
| |
|
| |
|
| |
|