import { Gridicon } from '@automattic/components'; import { HelpCenter } from '@automattic/data-stores'; import { useChatStatus } from '@automattic/help-center/src/hooks'; import { useCanConnectToZendeskMessaging, useZendeskMessagingAvailability, } from '@automattic/zendesk-client'; import { Button } from '@wordpress/components'; import { useDispatch as useDataStoreDispatch } from '@wordpress/data'; import { useI18n } from '@wordpress/react-i18n'; import clsx from 'clsx'; import type { MessagingGroup } from '@automattic/zendesk-client'; import type { FC } from 'react'; type ChatIntent = 'SUPPORT' | 'PRESALES' | 'PRECANCELLATION'; type Props = { chatIntent?: ChatIntent; className?: string; initialMessage: string; onClick?: () => void; onError?: () => void; primary?: boolean; siteUrl?: string; siteId?: string | number; children?: React.ReactNode; withHelpCenter?: boolean; section?: string; }; const HELP_CENTER_STORE = HelpCenter.register(); function getMessagingGroupForIntent( chatIntent: ChatIntent ): MessagingGroup { switch ( chatIntent ) { case 'PRESALES': return 'wpcom_presales'; case 'PRECANCELLATION': case 'SUPPORT': default: return 'wpcom_messaging'; } } const ChatButton: FC< Props > = ( { chatIntent = 'SUPPORT', children, className = '', initialMessage, onClick, siteId = null, primary = false, siteUrl, withHelpCenter = true, section = '', } ) => { const { __ } = useI18n(); const { hasActiveChats, isEligibleForChat, isPrecancellationChatOpen, isPresalesChatOpen } = useChatStatus(); const messagingGroup = getMessagingGroupForIntent( chatIntent ); const { data: isMessagingAvailable } = useZendeskMessagingAvailability( messagingGroup, isEligibleForChat ); const { setShowHelpCenter, setNavigateToRoute, setNewMessagingChat } = useDataStoreDispatch( HELP_CENTER_STORE ); const { data: canConnectToZendesk } = useCanConnectToZendeskMessaging(); function shouldShowChatButton(): boolean { if ( isEligibleForChat && hasActiveChats && canConnectToZendesk ) { return true; } switch ( chatIntent ) { case 'PRESALES': if ( ! isPresalesChatOpen ) { return false; } break; case 'PRECANCELLATION': if ( ! isPrecancellationChatOpen ) { return false; } break; default: break; } if ( isEligibleForChat && isMessagingAvailable && ( canConnectToZendesk || withHelpCenter ) ) { return true; } return false; } const handleClick = () => { if ( canConnectToZendesk && initialMessage ) { onClick?.(); setNewMessagingChat( { initialMessage, section, siteUrl, siteId } ); } else { setNavigateToRoute( '/odie' ); setShowHelpCenter( true ); onClick?.(); } }; const classes = clsx( 'chat-button', className ); if ( ! shouldShowChatButton() ) { return null; } function getChildren() { return children || ; } return ( ); }; export default ChatButton;