import { default as apiFetchPromise } from '@wordpress/api-fetch'; import { select } from '@wordpress/data'; import { addQueryArgs } from '@wordpress/url'; import { default as wpcomRequestPromise, canAccessWpcomApis } from 'wpcom-proxy-request'; import { GeneratorReturnType } from '../mapped-types'; import { SiteDetails } from '../site'; import { STORE_KEY } from './constants'; import { isE2ETest } from '.'; import type { APIFetchOptions, HelpCenterOptions, HelpCenterSelect, HelpCenterShowOptions, } from './types'; import type { SupportInteraction } from '@automattic/odie-client/src/types'; import type { Location } from 'history'; export function setCurrentSupportInteraction( supportInteraction: SupportInteraction ) { return { type: 'HELP_CENTER_SET_CURRENT_SUPPORT_INTERACTION', supportInteraction, } as const; } export function setHelpCenterRouterHistory( history: { entries: Location[]; index: number } | undefined ) { return { type: 'HELP_CENTER_SET_HELP_CENTER_ROUTER_HISTORY', history, } as const; } export const setNavigateToRoute = ( route?: string ) => ( { type: 'HELP_CENTER_SET_NAVIGATE_TO_ROUTE', route, } ) as const; export const setUnreadCount = ( count: number ) => ( { type: 'HELP_CENTER_SET_UNREAD_COUNT', count, } ) as const; export const setOdieInitialPromptText = ( text: string ) => ( { type: 'HELP_CENTER_SET_ODIE_INITIAL_PROMPT_TEXT', text, } ) as const; export const setOdieBotNameSlug = ( odieBotNameSlug: string ) => ( { type: 'HELP_CENTER_SET_ODIE_BOT_NAME_SLUG', odieBotNameSlug, } ) as const; export const setIsMinimized = ( minimized: boolean ) => ( { type: 'HELP_CENTER_SET_MINIMIZED', minimized, } ) as const; export const setIsChatLoaded = ( isChatLoaded: boolean ) => ( { type: 'HELP_CENTER_SET_IS_CHAT_LOADED', isChatLoaded, } ) as const; export const setAreSoundNotificationsEnabled = ( areSoundNotificationsEnabled: boolean ) => ( { type: 'HELP_CENTER_SET_ARE_SOUND_NOTIFICATIONS_ENABLED', areSoundNotificationsEnabled, } ) as const; export const setZendeskClientId = ( zendeskClientId: string ) => ( { type: 'HELP_CENTER_SET_ZENDESK_CLIENT_ID', zendeskClientId, } ) as const; export const setShowMessagingLauncher = ( show: boolean ) => ( { type: 'HELP_CENTER_SET_SHOW_MESSAGING_LAUNCHER', show, } ) as const; export const setShowMessagingWidget = ( show: boolean ) => ( { type: 'HELP_CENTER_SET_SHOW_MESSAGING_WIDGET', show, } ) as const; export const setMessage = ( message: string ) => ( { type: 'HELP_CENTER_SET_MESSAGE', message, } ) as const; export const setContextTerm = ( contextTerm: string ) => ( { type: 'HELP_CENTER_SET_CONTEXT_TERM', contextTerm, } ) as const; export const setAllowPremiumSupport = ( allow: boolean ) => ( { type: 'HELP_CENTER_SET_ALLOW_PREMIUM_SUPPORT', allow, } ) as const; export const setHelpCenterOptions = ( options: HelpCenterOptions ) => ( { type: 'HELP_CENTER_SET_OPTIONS' as const, options, } ); export const setShowHelpCenter = function* ( show: boolean, allowPremiumSupport = false, options: HelpCenterShowOptions = { hideBackButton: false, contextTerm: '' } ): Generator< unknown, { type: 'HELP_CENTER_SET_SHOW'; show: boolean }, unknown > { const isMinimized = ( select( STORE_KEY ) as HelpCenterSelect ).getIsMinimized(); if ( ! show && isMinimized ) { yield setIsMinimized( false ); return { type: 'HELP_CENTER_SET_SHOW', show: true, } as const; } if ( ! isE2ETest() ) { if ( canAccessWpcomApis() ) { // Use the promise version to do that action without waiting for the result. wpcomRequestPromise( { path: '/me/preferences', apiNamespace: 'wpcom/v2', method: 'PUT', body: { calypso_preferences: { help_center_open: show, // Delete the remote version of the navigation history when closing the help center ...( ! show ? { help_center_router_history: null } : {} ), }, }, } ).catch( () => {} ); } else { // Use the promise version to do that action without waiting for the result. apiFetchPromise( { global: true, path: '/help-center/open-state', method: 'PUT', data: { help_center_open: show, // Delete the remote version of the navigation history when closing the help center ...( ! show ? { help_center_router_history: null } : {} ), }, } as APIFetchOptions ).catch( () => {} ); } } if ( ! show ) { yield setNavigateToRoute( undefined ); // Reset the local navigation history when closing the help center yield setHelpCenterRouterHistory( undefined ); } else { yield setShowMessagingWidget( false ); } yield setContextTerm( options?.contextTerm || '' ); yield setIsMinimized( false ); if ( allowPremiumSupport ) { yield setAllowPremiumSupport( true ); } if ( options?.hideBackButton ) { yield setHelpCenterOptions( options ); } return { type: 'HELP_CENTER_SET_SHOW', show, } as const; }; export const setSubject = ( subject: string ) => ( { type: 'HELP_CENTER_SET_SUBJECT', subject, } ) as const; export const setUserDeclaredSiteUrl = ( url: string ) => ( { type: 'HELP_CENTER_SET_USER_DECLARED_SITE_URL', url, } ) as const; export const setUserDeclaredSite = ( site: SiteDetails | undefined ) => ( { type: 'HELP_CENTER_SET_USER_DECLARED_SITE', site, } ) as const; export const resetStore = () => ( { type: 'HELP_CENTER_RESET_STORE', } ) as const; export const setNewMessagingChat = function* ( { initialMessage, section, siteUrl, siteId, userFieldFlowName, }: { initialMessage: string; section?: string; siteUrl?: string; siteId?: string; userFieldFlowName?: string; } ) { const url = addQueryArgs( '/odie', { provider: 'zendesk', userFieldMessage: initialMessage, section, siteUrl, siteId, userFieldFlowName, } ); yield setNavigateToRoute( url ); yield setShowHelpCenter( true ); }; export const setNavigateToOdie = function* () { yield setNavigateToRoute( '/odie' ); yield setShowHelpCenter( true ); }; export const setShowSupportDoc = function* ( link: string, postId?: number, blogId?: number ) { const params = new URLSearchParams( { link, ...( postId && { postId: String( postId ) } ), ...( blogId && { blogId: String( blogId ) } ), // Conditionally add blogId if it exists, the default is support blog } ); yield setNavigateToRoute( `/post/?${ params }` ); yield setShowHelpCenter( true ); yield setIsMinimized( false ); }; export type HelpCenterAction = | ReturnType< | typeof setShowMessagingLauncher | typeof setShowMessagingWidget | typeof setSubject | typeof resetStore | typeof setMessage | typeof setContextTerm | typeof setUserDeclaredSite | typeof setUserDeclaredSiteUrl | typeof setUnreadCount | typeof setIsMinimized | typeof setHelpCenterRouterHistory | typeof setIsChatLoaded | typeof setAreSoundNotificationsEnabled | typeof setZendeskClientId | typeof setNavigateToRoute | typeof setOdieInitialPromptText | typeof setOdieBotNameSlug | typeof setCurrentSupportInteraction | typeof setAllowPremiumSupport | typeof setHelpCenterOptions > | GeneratorReturnType< typeof setShowHelpCenter >;