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TrackingController from './controllers/tracking_controller.js'; +application.register('tracking', TrackingController); + +import EngagedSessionController from './controllers/engaged_session_controller.js'; +application.register('engagement', EngagedSessionController); diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/packages/cookie.js?1755033405 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/packages/cookie.js?1755033405 new file mode 100644 index 0000000000000000000000000000000000000000..4552f2112a8cccfec502f484fa4f1db8a5a7e4e9 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/packages/cookie.js?1755033405 @@ -0,0 +1,28 @@ +function setCookie(cname, cvalue, exdays, sameSite, domain) { + var d = new Date(); + d.setTime(d.getTime() + (exdays*24*60*60*1000)); + var expires = "expires="+ d.toUTCString(); + var sameSiteAttr = sameSite ? 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a.validator}).sort();return a}},d.exposeModule(d,this,a,b,c)}).call(this,"undefined"!=typeof exports?exports:null,"undefined"!=typeof module?module:null,"undefined"!=typeof define?define:null); diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/script.js?1755033405 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/script.js?1755033405 new file mode 100644 index 0000000000000000000000000000000000000000..fd2b4a427c33a7025e107e3def2f35f105feb90e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/script.js?1755033405 @@ -0,0 +1,61 @@ +import * as body from './modules/body.js?1712731904'; +import * as cancel from './modules/cancel.js?1712731904'; +import * as classes from './modules/classes.js?1712731904'; +import * as details from './modules/details.js?1712731904'; +import * as jlmdmj from './modules/jlmdmj.js?1712731904'; +import * as modal from './modules/modal.js?1712731904'; +import * as nav from './modules/nav.js?1712731904'; +import * as newsletter from './modules/newsletter.js?1712731904'; +import * as paths from './modules/paths.js?1712731904'; +import * as scrollSnap from './modules/scrollSnap.js?1712731904'; +import * as signups from './modules/signups.js?1712731904'; +import * as target from './modules/target.js?1712731904'; +import * as video from './modules/video.js?1712731904'; + +document.addEventListener('DOMContentLoaded', () => { + + body.ready(); + + cancel.ready(); + + classes.ready(); + + details.ready(); + + jlmdmj.ready(); + + modal.ready(); + + nav.ready(); + + newsletter.ready(); + + paths.ready(); + + signups.ready(); + + target.hashchange(true); + + video.ready(); + +}); + +addEventListener('scroll', () => { + + nav.scroll(); + +}); + +addEventListener('hashchange', () => { + + target.hashchange(); + +}); + +addEventListener('load', () => { + + scrollSnap.load(); + + document.documentElement.style.scrollBehavior = 'smooth'; + +}); diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/support.js?1755033405 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/support.js?1755033405 new file mode 100644 index 0000000000000000000000000000000000000000..c04609eaae73b84d59c9ed20c479974a53bf8955 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/support.js?1755033405 @@ -0,0 +1,105 @@ +function showErrors(input, errors) { + + let formGroup = input.parentNode; + + while(formGroup && formGroup !== document) { + + if(formGroup.classList.contains('validate-js')) break; + + formGroup = formGroup.parentNode; + + } + + if(!formGroup || formGroup === document) return; + + formGroup.classList.remove('error', 'success'); + formGroup.querySelectorAll('span.error').forEach((el) => el.remove()); + + if(errors?.length) { + + formGroup.classList.add('error'); + + errors.forEach((error) => { + + const block = document.createElement('span'); + + block.classList.add('error'); + block.innerText = error; + + input.insertAdjacentElement('afterend', block); + + }); + + } else { + + formGroup.classList.add('success'); + + } + +} + +function submitSupport() { + + const form = document.querySelector('form#new_ticket_form'); + + if(!form) return; + + validate.validators.maxFileSize = () => { + + const attachments = document.querySelector('#ticket_file'); + + if(!attachments) return null; + + const totalSize = [...attachments.files].reduce((sum, file) => sum + file.size / 1024 / 1024, 0); + + return totalSize > 20 ? 'Attachments must be 20MB or less.' : null; + + }; + + const errors = validate(form, { + 'ticket[issue_type]': { + presence: { message: 'Tell us what you need help with.' } + }, + 'ticket[details]': { + presence: { message: 'Tell us what your question, comment, or issue is.' } + }, + 'ticket[email_address]': { + presence: { message: 'We need a working email address to reply back to you.' }, + email: { message: 'We need a working email address to reply back to you.' } + }, + 'ticket[files][]': { + maxFileSize: {} + } + }, { + fullMessages: false + }); + + form.querySelectorAll('input[name], textarea[name], select[name]').forEach((input) => { + + showErrors(input, errors?.[input.name]); + + }); + + if(!errors) form.submit(); + +} + +document.addEventListener('DOMContentLoaded', () => { + + const form = document.querySelector('form#new_ticket_form'); + + if(!form) return; + + form.querySelectorAll('input, textarea, select').forEach((input) => { + + input.addEventListener('change', () => { + + const errors = validate(form, {}, { fullMessages: false }) || {}; + + showErrors(input, errors[input.name]); + + }); + + }); + +}); diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/web-book.js b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/web-book.js new file mode 100644 index 0000000000000000000000000000000000000000..c18f9ef66d16680e92d71d109ced44bf233dfe24 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/assets/js/web-book.js @@ -0,0 +1,18 @@ +import { Application } from './packages/stimulus.js'; + +const application = Application.start(); + +import AnchorsController from './controllers/anchors_controller.js'; +application.register('anchors', AnchorsController); + +import BookmarkController from './controllers/bookmark_controller.js'; +application.register('bookmark', BookmarkController); + +import GlossaryController from './controllers/glossary_controller.js'; +application.register('glossary', GlossaryController); + +import SidebarController from './controllers/sidebar_controller.js'; +application.register('sidebar', SidebarController); + +import TweetController from './controllers/tweet_controller.js'; +application.register('tweet', TweetController); diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/calm/index.html?utm_source=newsletter b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/calm/index.html?utm_source=newsletter new file mode 100644 index 0000000000000000000000000000000000000000..7ef40517a5bf3b618491d00ab9cee38bc57333d5 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/calm/index.html?utm_source=newsletter @@ -0,0 +1,636 @@ + + + + + + + + + + + + + + + + + Basecamp: Books we’ve written + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Books we’ve written

+
+
+

On top of making Basecamp, we write books about what we’ve learned running our own business. They’re filled with practical advice you
won’t find anywhere else.

+
+
+
+ +
+ +
+
+ + Shape Up + +
+
+

Shape Up

+

Shape Up is for product development teams who struggle to ship. Written by the innovators behind Basecamp — one of the biggest and longest-running software as a service apps — the book gives teams the tools to address the risks and unknowns at each stage of the product development process. Full of eye-opening insights, Shape Up will help you break free of “best practices†that aren’t really working, think deeper about the right problems, and start shipping meaningful projects your team can celebrate.

+ +
+
+ +
+
+ + It Doesn’t Have to Be Crazy at Work + +
+
+

It Doesn’t Have to Be Crazy at Work

+

Chaos shouldn’t be the natural state at work. Anxiety isn’t a prerequisite for progress. Sitting in meetings all day isn’t required for success. These are all perversions of work — side effects of broken models and “best†practices. This book treats the patient, calls out false cures, and pushes back against ritualistic time-sucks that have infected the way people work these days.

+ +
+
+ +
+
+ + REWORK + +
+
+

REWORK

+

New York Times bestseller! Most business books give you the same old advice: write a business plan, study the competition, seek investors, yadda yadda. If you’re looking for a book like that, put this one back on the shelf. REWORK is the perfect playbook for anyone who’s ever dreamed of doing it on their own. Entrepreneurs, small-business owners, and artists who don’t want to starve will all find valuable guidance in these pages.

+ +
+
+ +
+
+ + REMOTE + +
+
+

REMOTE

+

Office not required. As an employer, restricting hiring to your local region means you’re not getting the best people you can. As an employee, restricting your job search to companies within a reasonable commute means you’re not working for the best company you can. REMOTE shows both employers and employees how they can work together, remotely, from any desk, in any space, in any place, anytime, anywhere.

+ +
+
+ +
+
+ + Getting Real + +
+
+

Getting Real

+

The smarter, faster, easier way to build a successful web application. Getting Real is packed with keep-it-simple insights, contrarian points of view, and unconventional approaches to software design. This isn’t a technical book or a design tutorial, it’s a book of ideas. Anyone working on a web app — including entrepreneurs, designers, programmers, executives, or marketers — will find value and inspiration in this book.

+ +
+
+ +
+ + + + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/remote/index.html?utm_source=newsletter b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/remote/index.html?utm_source=newsletter new file mode 100644 index 0000000000000000000000000000000000000000..7ef40517a5bf3b618491d00ab9cee38bc57333d5 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/books/remote/index.html?utm_source=newsletter @@ -0,0 +1,636 @@ + + + + + + + + + + + + + + + + + Basecamp: Books we’ve written + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Books we’ve written

+
+
+

On top of making Basecamp, we write books about what we’ve learned running our own business. They’re filled with practical advice you
won’t find anywhere else.

+
+
+
+ +
+ +
+
+ + Shape Up + +
+
+

Shape Up

+

Shape Up is for product development teams who struggle to ship. Written by the innovators behind Basecamp — one of the biggest and longest-running software as a service apps — the book gives teams the tools to address the risks and unknowns at each stage of the product development process. Full of eye-opening insights, Shape Up will help you break free of “best practices†that aren’t really working, think deeper about the right problems, and start shipping meaningful projects your team can celebrate.

+ +
+
+ +
+
+ + It Doesn’t Have to Be Crazy at Work + +
+
+

It Doesn’t Have to Be Crazy at Work

+

Chaos shouldn’t be the natural state at work. Anxiety isn’t a prerequisite for progress. Sitting in meetings all day isn’t required for success. These are all perversions of work — side effects of broken models and “best†practices. This book treats the patient, calls out false cures, and pushes back against ritualistic time-sucks that have infected the way people work these days.

+ +
+
+ +
+
+ + REWORK + +
+
+

REWORK

+

New York Times bestseller! Most business books give you the same old advice: write a business plan, study the competition, seek investors, yadda yadda. If you’re looking for a book like that, put this one back on the shelf. REWORK is the perfect playbook for anyone who’s ever dreamed of doing it on their own. Entrepreneurs, small-business owners, and artists who don’t want to starve will all find valuable guidance in these pages.

+ +
+
+ +
+
+ + REMOTE + +
+
+

REMOTE

+

Office not required. As an employer, restricting hiring to your local region means you’re not getting the best people you can. As an employee, restricting your job search to companies within a reasonable commute means you’re not working for the best company you can. REMOTE shows both employers and employees how they can work together, remotely, from any desk, in any space, in any place, anytime, anywhere.

+ +
+
+ +
+
+ + Getting Real + +
+
+

Getting Real

+

The smarter, faster, easier way to build a successful web application. Getting Real is packed with keep-it-simple insights, contrarian points of view, and unconventional approaches to software design. This isn’t a technical book or a design tutorial, it’s a book of ideas. Anyone working on a web app — including entrepreneurs, designers, programmers, executives, or marketers — will find value and inspiration in this book.

+ +
+
+ +
+ + + + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/group-chat-problems/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/group-chat-problems/index.html new file mode 100644 index 0000000000000000000000000000000000000000..c29ddcd6684d5bd1773c735892ab239fc4ffd0f4 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/group-chat-problems/index.html @@ -0,0 +1,292 @@ + + + + + + + + + + + + + + + + + Basecamp: Group Chat: The Best Way to Totally Stress Out Your Team + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Group Chat: The Best Way
to Totally Stress Out Your Team

+
+
+

The perils of the modern communications conveyor belt that never ends, divides your attention, fractures your time, and chains you to FOMO.

+
+
+
+ +
+
+ +

Group chat is like being in an all-day meeting, with random participants, and no agenda

+

Over the past few years, persistent group chat tools like Slack and Microsoft Teams have taken hold — and strangled companies. What began as a novel way to quickly communicate company-wide has become a heavy-handed interruption factory with serious consequences.

+

Now co-workers are expected to follow dozens of conversations in real-time, all the time. People are dedicating large fraction of their screens to a never-ending conveyor belt of conversation pile-ups. The mental overhead, and repetitive visual switchbacking, is exhausting. It’s repression through over-communication. People have had enough. The rebellion has begun.

+

Yes, chat is appealing. In the same way sugar is appealing. And cigarettes are appealing. It provides short term communication pleasure at the expense of long term organizational health. All sorts of things begin to go wrong when groups begin communicating in real-time, one line at a time, all the time.

+

At 37signals we’ve been using some form of group chat since 2006. We’ve experienced the impact of group chat for longer than most companies have been around. More than a decade of first-hand, extended-used experience has revealed some patterns and inconvenient truths. Group chat used sparingly in a few very specific situations makes sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization.

+

We’ve also seen strong evidence that the method and manner in which you choose to communicate has a major influence on how people feel at work. Frazzled, exhausted, and anxious? Or calm, cool, and collected? These aren’t just states of mind, they are conditions caused by the kinds of tools we use, and the kinds of behaviors those tools encourage.

+

Software developers are prone to saying “well, then you’re using it wrong.†Or “it’s not the tool’s fault, it’s how you use it.†That’s a cop out. Tools encourage default behaviors, they dictate patterns and golden paths. These represent the tool makers’ ideal user experiences. If following along breaks your back, then it’s not because you tried to lift too much, it’s because the tool applied pressure in all the wrong places. The wrong defaults can damage morale and defeat organizations.

+

Based on our decade of discoveries, we’ve put together a list of the positive and negative impacts of group chat on an organization. If you’ve gone chat-first, or you’re considering heading down that path, we encourage you to review and consider these impacts on your own organization. And if you’ve already gone all-in, this document may be the catalyst for reconsideration.

+ +

The positives of chat

+

It ain’t all bad. In fact, chat is a great fit for a few things:

+ +

1. Hashing things out quickly

+

When you need to toss an idea back and forth between a few people, there’s nothing better than chat. Toss in some words, drag in a picture, get some quick feedback, and move on (just get out quick before you get sucked back in).

+ +

2. Red alerts

+

Sometimes it’s essential to get critical information in front of people. A server’s down, a deploy failed, there’s a crisis that truly demands a group’s immediate attention. There are a variety of ways to get this instant information to people, and piping it into a high priority chat room or channel is definitely one of those ways.

+ +

3. Having fun

+

Fun at work is as important as work at work. And chat really works well here. Culture develops, inside jokes flow, emoji, cat pics are circulated, and meme generators are perfect territory for the chat room or channel.

+ +

4. A sense of belonging

+

This is particularly important for people who work remotely. Having a chat room where you can just say good morning, let people know you’re out for lunch, and generally just feel part of something is a powerful counter to cabin fever.

+ +

The negatives of chat

+

Unfortunately, the cons are considerably more plentiful than the pros. Group chat as the primary method of communication can destroy morale, damage teams, and stress people out. Its impact is severe and far reaching.

+ +

1. Mental fatigue and exhaustion

+

Following group chat all day feels like being in an all-day meeting with random participants and no agenda. And in many cases, a dozen all-day meetings! You hear it from people all the time — it’s exhausting. Constant conversation, constant chatter, no start, no end. You can decide not to pay attention, but that leads to a fear of missing out.

+ +

2. An ASAP culture

+

Now! At its very core, group chat and real-time communication is all about now. That’s why in some select circumstances it really shines. But chat conditions us to believe everything’s worth discussing quickly right now, except that hardly anything is. Turns out, very few things require ASAP attention. Further, ASAP is inflationary — it devalues any request that doesn’t say ASAP. Before you know it, the only way to get anything done is by throwing it in front of people and asking for their immediate feedback. It’s like you’re constantly tapping everyone’s shoulder — or pulling on everyone’s shirt — to get them to stop what they’re doing and turn around to address what’s on your mind. It’s not a sustainable practice.

+ +

3. Fear of missing out or not having a say

+

If you’re not paying attention all the time, you won’t be able to have your say when something comes up. And since conversations happen quick, and then scroll away on the conveyor belt, if you’re not at your station when it’s your turn to speak, you won’t get a chance later. This encourages people to watch rooms/channels all day to see if a conversation comes up that they feel like they need to dive into.

+ +

4. Thinking a line at a time rather than a thought at a time

+

Most things worth discussing at length are worth discussing in detail over time. Because chat is presented one line at a time, complete thoughts have to unfold one line-at-a-time. But since people can jump in any time before you’ve had a chance to fully present yourself, making a point can become really frustrating really quickly. Further, incomplete thoughts and staccato responses make it really difficult to fully consider a topic and make important decisions — especially in a group setting. Imagine being in a meeting where everyone just spoke one line at a time, and people kept interrupting you while you were trying to make your point. Would you ever get anywhere? And wouldn’t it take forever?

+ +

5. Implied consensus

+

“Because we talked about it in the chat room, everyone who needs to know now knowsâ€. You know how it goes — people talk about some work in the chat room and nobody objects. That leads people to assume everyone read that discussion and agreed. Except that they weren’t, or they didn’t. Decisions get made without people’s consent because they weren’t there at the very moment it was discussed. This ties back to many of the points above — “right now†is rarely the moment to both have the discussion and come to a conclusion.

+ +

6. Knee-jerk responses

+

Discussing something in a chat room is like being on the shot clock. There’s a small window of time to be heard before the point you want to respond to scrolls away. So people often just yell something out just to be heard. The same phenomenon can be seen on X. An accelerating conversation leads to shallow sound bytes and talking points — no different than talking heads on TV that only have 3 minutes to make their point before the segment ends.

+ +

7. Pile-ons and devolving conversations

+

A few people start talking about something. They’re doing great. But then another person tosses in a drive-by one-liner comment that takes the conversation in a new direction — and often not a good one. Then someone else comes in and tosses their 2 cents in. The original folks begin to lose control of the conversation. Something that was being discussed by just a few people ends up being a 6+ person conversation. Things devolve quickly. The medium encourages this breakdown since anyone can pop in and step right into any conversation without having the opportunity to get up to speed on the back-story. They may start strong, but conversations rarely get better over chat.

+ +

8. Rambling and repetition

+

Conversations that should take a few minutes often go on for 20+ when they happen over group chat. Continuous conversations among a group of people are very difficult to end — especially when new people can pop in to drop in their quick 2 cents at any time. Just when you feel like the conversation is almost over, they can start right up again — often rehashing what’s already been discussed before. “We’ve already talked about this!†is a common refrain heard in chat rooms around the world.

+ +

9. Over-informing everyone in real-time

+

It’s become common to pipe in all sorts of data into a channel when something happens in the business. A new signup! A new sale! A cancellation! Anything, really. But does everyone need to know that sale happened right this second? And every time? Might it be better to summarize sales once a day so you don’t interrupt people by incrementing an unread counter on everyone in the company a dozen times a day? Be careful — it’s fun to hook things up and pipe stuff in, but what are the costs to people’s attention? Is it worth potentially pulling them away from their work a dozen times a day (you know how people love checking unreads) just to tell them something that could have waited until later?

+ +

10. Chat reminds you that you’re behind

+

Group chat feels like you’re chasing something all day long. What’s worse, group chat often causes “return anxiety†— a feeling of dread when you’re away for a while and you come back to dozens (hundreds?) of unread lines. Are you supposed to read each one? If you don’t, you might miss something important. So you read up or skip out at your own risk. All the while you’re trying to piece together interleaving conversations that may refer to other things you haven’t seen yet. And just when you’re caught up, you’re behind again. It’s like you’re working two jobs — the work you’re supposed to do, and the work of catching up on what you missed that probably didn’t matter (but you won’t know until you read back).

+ +

11. 25 used to mean 1

+

If you have one unread email, you see a “1†in your inbox. That one unread may be a complete thought, a dozen lines, or maybe even longer. But it’s a “1â€. 1 unit to absorb. Compare that with the number of lines it takes to communicate the same thing in chat. Since chat is mostly one-line-at-a-time — even long lines — it’s an unread multiplier. A conversation that used to be a 1 or a 2 in email, is now a 25 or 40 or 100+. Plus all the other replies that come in as someone’s talking. Group chat breeds big numbers. The bigger the numbers, the more you’re missing. And the vicious cycle continues. This takes a mental toll.

+ +

12. Unread what?

+

When conversations are represented by numbers in badges next to broad category/room/channel names, you have to enter to see what’s new and worth your attention. It’s a total mystery. The number doesn’t communicate what something is about, only that there’s something new to see. This makes it hard to judge what’s behind the number, so you have to enter the conversation already in progress just to find out what’s being discussed. This often pulls you into conversations that you don’t need to be part of right now. Contrast this with email’s tightly scoped subject headers and a readable list of participants that help you decide if you need to deal with it now, later, or not at all.

+ +

13. Manic context-shifting and continuous partial attention

+

Most teams keep a chat window open all day on the side of their screen or on a second monitor. This invites you to keep one eye on the chat window, and the other on your work. Problem is that chat window is a black hole for your attention — constantly pulling your gaze, constantly chipping away at your focus. Playing whack-a-mole with unread indicators across dozens of rooms/channels causes manic context-shifting. Context-shifting robs you of uninterrupted stretches of time to concentrate on the work you’re supposed to be doing. Further, like your muscles remember repetitive tasks (muscle memory), your mind does too — and jumping around rapidly between conversations all day creates “attention residue†that makes it hard to clear your mind of the previous conversation before starting the next conversation. This makes it difficult to fully consider the conversation you’re about to enter. More on this in this wonderful Economist article.

+ +

14. An inability to review and reference later

+

Ever try to go back and find an important conversation in a chat room or channel? Maybe you find a chunk, but how do you know if it’s the whole thing? Maybe the same thing was discussed with a different outcome a week before. Or 230 scrolls before. An endless conveyor belt of conversation turns everything into a series of fragmented moments where the big picture and full record is never clear. Where does it start? Where does it end? How do you know who’s seen some of it, all of it, none of it?

+ +

15. Lack of context

+

When things are discussed in the same space, and the only separator is time, discussions lack context. It’s very hard to say “This conversation is about this document†because that document ultimately lives somewhere else, and the conversation is detached from the original source material. When you look at the document later, it’s unclear if there was a conversation about this document because the conversation lives elsewhere. This is a subtle point, but an extremely important one.

+ +

16. Presence, assumptions, and expectations

+

Chat platforms put a little green dot next to people telling you they are online/available. That’s called presence, and it’s worse than you might expect. It’s professional pressure to stay logged into chat. It’s saying “if you aren’t green, you aren’t at workâ€. Quitting chat suggests you aren’t part of the group. And that pressure forces you to keep a chat room open all day. Which forces you to absorb the blows of all-day distractions while you’re trying to actually get the work done you’re supposed to be doing. It’s just a modern version of the outdated butts in seats. Sure you can say do not disturb, but the true version of do not disturb is quitting the app.

+ +

17. Communication across time-zones

+

Chat is often hailed as the essential tool for working remotely. And it is an important tool in the remote workers toolbox, but it’s a particularly bad one when you’re trying to work with people across time zones. Since chat is perpetually pointed towards now, and everyone’s now is different (your 9am is my 11am is her 3pm is his 8pm), real-time is the wrong time. Asynchronous communication is far better when working with teams spread across the world or even just a few time zones apart.

+ +

Chat attacks attention and severely hinders deep work

+

Attention is one of your most precious resources. If something else controls your attention, that something else controls what you’re capable of. Full attention is required to do great work. So when something like a pile of group chats, and the expectations that come along with them, systematically steals that resource, consider it a threat to your ability to do your best work. “Right now†is a resource worth conserving, not wasting.

+

That said, group chat remains an important tool in the communications toolbox. The danger is when it’s the hammer for every nail, the ubiquitous go-to default tool to communicate with colleagues. It’s far more useful for special cases than general cases. When used appropriately, sparingly, and in the right context at the right time, it’s great. You just really have to contain it, know when not to use it, and watch behavior and mood otherwise it can take over and mess up a really good thing.

+

And to be fair, these problems aren’t exclusive to group chat. However, the fundamentals of group chat (many people right now, one line at a time incomplete thoughts, fear of missing out (FOMO), low barriers to participation which leads to over-participation, incessant notifications, etc) tends to amplify the unintended negative consequences. You can’t separate effect from the cause.

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What’s even more interesting is that 1-on-1, direct messaging/texting is a lot like email — it’s often used asynchronously. You leave something for someone else and you can be pretty sure they’ll see it when they get back to it. But in a group chat setting you can’t be sure because other people can carry on the conversation and push stuff out of the way. There are remedies for this like @mentions and starring and all that, but those are crutches and band-aids that try to mask the fatal flaw of communication on a conveyor belt that moves at different speeds depending on the number of participants. Great group communication is predictable — group chat is anything but predictable.

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As Osmo Wiio said, Communication usually fails, except by accident. That’s why it’s so important to really think through the negative impact chat can have when it’s the primary method of communication in an organization.

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OK, so what to do instead?

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As an organization, we’ve put considerable effort and attention into how we communicate internally. Communication is the substrate on which everything else grows. This shit matters. So here’s what we do.

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Real-time sometimes, asynchronous most of the time

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At 37signals our perfect-world rule of thumb is “real-time sometimes, asynchronous most of the timeâ€. Basically, right now should be the exception, not the rule. That creates space and attention for the things that really do have to be discussed right now, and allows everything else to be thoroughly discussed asynchronously and thoughtfully over time.

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For example, in Basecamp (which is obviously what we use to run all our projects, work, and company-wide internal communication), we use the built-in chat for occasional real-time communication while important asynchronous communication happens on message boards and comment threads that are attached to every object in Basecamp (to-do lists, individual to-dos, documents, announcements, check-ins, etc). Comment threads also keep things in-context since discussions about a to-do (or document or file or announcement or…) are permanently attached to that to-do (or document or file or announcement or…). This way you can easily refer back to any conversation about something you’re working on and be absolutely confident you have the whole story and the complete conversation in one place.

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Even if you use something other than Basecamp, here’s some general advice on how to make the real-time/asynchronous split work in your organization:

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  • Stop expecting everyone to be in chat all day long. Don’t set an expectation that people should have a chat window open all day. Make chat something you bounce into and out of purposefully, not stick around all day.
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  • If it’s important, slow down. If it’s an important conversation, it shouldn’t happen in the chat room. Chat should be about quick, ephemeral things. Important topics need time, traction, and separation from the rest of the chatter.
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  • Announcements aren’t chats. Related to the point above, if you have to make a company/group-wide announcement you need to make sure everyone sees, don’t post it in the chat room. Send it asynchronously (via something like Basecamp or email or whatever you use that provides asynchronous communication options).
  • +
  • Give everyone a chance to consider and have a say on a reasonable schedule. Thoughtful feedback isn’t just an answer, it’s time + an answer. Time is a key component to formulating a complete thought. So create some time for people by asking for feedback asynchronously — let people respond on their own time. You can set a limit like “I need feedback by tomorrow†or “We’ll keep this topic open until the end of the day Wednesday†to set boundaries and limits.
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  • Treat chat like a sauna — stay a while but then get out. Find yourself staying in a room/channel too long? Think about it like a sauna or a hot tub. It feels good for a while, but it’s unhealthy to stay too long.
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  • Treat group chats like conference calls — don’t get everyone on the line. The smaller the chat the better the chat. Think of it like a conference call. A conference call with 3 people is perfect. A call with 6 or 7 is chaotic and woefully inefficient. Group chats are no different. Be careful inviting the whole gang when you only need a few.
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  • Tell people to “write it up†instead. Stuck in a chat that’s going on way too long? Talking a lot but not making progress? Stop the conversation and ask someone to “write it up†— take it to long-form, make it asynchronous. Let someone make a complete point all at once and then give people time to absorb it and respond in kind, over time.
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  • Summarize rather than drip information. Rather than pipe in every single occurrence of something the moment it happens, consider summarizing once or twice a day. It’ll help cut down on distractions.
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  • Give people long uninterrupted stretches to get work done. Interruptions are the enemy of productivity, and group chat has become the greatest interruption factory at work. If you want people to do great work, you have to give them the appropriate time and space to get into the zone. Chunks of time — 15 minutes here, 30 minutes there, 7 minutes here — aren’t going to do it. People need hours of uninterrupted time. Every time that unread indicator appears, it’s temptation for people to break away from what they’re doing to check in. Be mindful of the cost of those interruptions. Are they worth it? Think about it like sleep. If someone was interrupted every 15 minutes while they were trying to sleep, you wouldn’t think they’d be getting a good night’s sleep. So how can getting interrupted all day long lead to a good day’s work?
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  • Set expectations that it’s OK to be unavailable. Presence is a prison. If you can turn off presence, turn it off. If you can’t, make sure people understand that it’s OK to be unavailable. That turning off chat — quitting, closing, snoozing, whatever — should be perfectly acceptable. If someone’s not available it should signal that they’re working, not taking a break.
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Get off the conveyor belt

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When tools like Slack and Microsoft Teams put chat first, they put your team’s mental energy last. They increase anxiety, they double down on information scatter, they load your team up with FOMO stress, and they shatter your day into dozens of fragments. They make work worse.

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Understanding the positives and negatives, and how they play off one another, is central to getting the most out of something. Knowing the tradeoffs helps you assign value. Ignoring the cons because the pros are so good, or dismissing the pros because the cons are so bad, leaves you with a false sense of comfort and a cloudy picture of the reality on the ground.

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There are lots of managers out there who love group chat because they can pop-in-and-out quickly and speak to many people at once, but there are a lot of employees out there sweating all day long trying to keep up appearances of being involved but knowing they have actual work to do. They can’t stop thinking about how they’re going to have to work late. They can’t stop thinking about how the constant distractions during the week days means that Sunday night now belongs to their job. It’s absolutely a real problem.

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It’s common in the software industry to blame the users. It’s the user’s fault. They don’t know how to use it. They’re using it wrong. They need to do this or do that. But the reality is that tools encourage specific behaviors. A product is a series of design decisions with a specific outcome in mind. Yes, you can use tools as they weren’t intended, but most people follow the patterns suggested by the design. And so in the end, if people are exhausted and feeling unable to keep up, it’s the tool’s fault, not the user’s fault. If the design leads to stress, it’s a bad design.

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So, whichever side you’re on, whatever tools you use, keep in mind how they affect other people, not just what they appear to help you get done. Done doesn’t matter if people are wrecked along the way.

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/how-we-communicate/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/how-we-communicate/index.html new file mode 100644 index 0000000000000000000000000000000000000000..fcc329258627f158ab49c047c731d71e5c6ed7e0 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/how-we-communicate/index.html @@ -0,0 +1,245 @@ + + + + + + + + + + + + + + + + + Basecamp: The 37signals Guide to Internal Communication + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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The 37signals Guide
to Internal Communication

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The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here.

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Rules of thumb, and general philosophy

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Below you’ll find a collection of general principles we try to keep in mind at 37signals when communicating with teammates, within departments, across the company, and with the public. They aren’t requirements, but they serve to create boundaries and shared practices to draw upon when we do the one thing that affects everything else we do: communicate.

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  1. You can not not communicate. Not discussing the elephant in the room is communicating. Few things are as important to study, practice, and perfect as clear communication.
  2. +
  3. Real-time sometimes, asynchronous most of the time.
  4. +
  5. Internal communication based on long-form writing, rather than a verbal tradition of meetings, speaking, and chatting, leads to a welcomed reduction in meetings, video conferences, calls, or other real-time opportunities to interrupt and be interrupted.
  6. +
  7. Give meaningful discussions a meaningful amount of time to develop and unfold. Rushing to judgement, or demanding immediate responses, only serves to increase the odds of poor decision making.
  8. +
  9. Meetings are the last resort, not the first option.
  10. +
  11. Writing solidifies, chat dissolves. Substantial decisions start and end with an exchange of complete thoughts, not one-line-at-a-time jousts. If it’s important, critical, or fundamental, write it up, don’t chat it down.
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  13. Speaking only helps who’s in the room, writing helps everyone. This includes people who couldn’t make it, or future employees who join years from now.
  14. +
  15. If your words can be perceived in different ways, they’ll be understood in the way which does the most harm.
  16. +
  17. Never expect or require someone to get back to you immediately unless it’s a true emergency. The expectation of immediate response is toxic.
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  19. If you have to repeat yourself, you weren’t clear enough the first time. However, if you’re talking about something brand new, you may have to repeat yourself for years before you’re heard. Pick your repeats wisely.
  20. +
  21. Poor communication creates more work.
  22. +
  23. Companies don’t have communication problems, they have miscommunication problems. The smaller the company, group, or team, the fewer opportunities for miscommunication.
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  25. Five people in a room for an hour isn’t a one hour meeting, it’s a five hour meeting. Be mindful of the tradeoffs.
  26. +
  27. Be proactive about “wait, what?†questions by providing factual context and spatial context. Factual are the things people also need to know. Spatial is where the communication happens (for example, if it’s about a specific to-do, discuss it right under the to-do, not somewhere else).
  28. +
  29. Communication shouldn’t require schedule synchronization. Calendars have nothing to do with communication. Writing, rather than speaking or meeting, is independent of schedule and far more direct.
  30. +
  31. “Now†is often the wrong time to say what just popped into your head. It’s better to let it filter it through the sieve of time. What’s left is the part worth saying.
  32. +
  33. Ask yourself if others will feel compelled to rush their response if you rush your approach.
  34. +
  35. The end of the day has a way of convincing you what you’ve done is good, but the next morning has a way of telling you the truth. If you aren’t sure, sleep on it before saying it.
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  37. If you want an answer, you have to ask a question. People typically have a lot to say, but they’ll volunteer little. Automatic questions on a regular schedule help people practice sharing, writing, and communicating.
  38. +
  39. Occasionally pick random words, sentences, or paragraphs and hit delete. Did it matter?
  40. +
  41. Urgency is overrated, ASAP is poison.
  42. +
  43. If something’s going to be difficult to hear or share, invite questions at the end. Ending without the invitation will lead to public silence but private conjecture. This is where rumors breed.
  44. +
  45. Where you put something, and what you call it, matters. When titling something, lead with the most important information. Keep in mind that many technical systems truncate long text or titles.
  46. +
  47. Write at the right time. Sharing something at 5pm may keep someone at work longer. You may have some spare time on a Sunday afternoon to write something, but putting it out there on Sunday may pull people back into work on the weekends. Early Monday morning communication may be buried by other things. There may not be a perfect time, but there’s certainly a wrong time. Keep that in mind when you hit send.
  48. +
  49. Great news delivered on the heels of bad news makes both bits worse. The bad news feels like it’s being buried, the good news feels like it’s being injected to change the mood. Be honest with each by giving them adequate space.
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  51. Time is on your side, rushing makes conversations worse.
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  53. Communication is lossy, especially verbal communication. Every hearsay hop adds static and chips at fidelity. Whenever possible, communicate directly with those you’re addressing rather than passing the message through intermediaries.
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  55. Ask if things are clear. Ask what you left out. Ask if there was anything someone was expecting that you didn’t cover. Address the gaps before they widen with time.
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  57. Consider where you put things. The right communication in the wrong place might as well not exist at all. When someone relies on search to find something it’s often because it wasn’t where they expected something to be.
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  59. Communication often interrupts, so good communication is often about saying the right thing at the right time in the right way with the fewest side effects.
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Communicating day-to-day

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This section includes specific examples of how we apply our philosophy day-to-day across the company. Since communication often interrupts, valuing each other’s time and attention is a critical consideration. Keeping people in the loop is important, but asking them to follow along with everything is a distraction. That’s why we follow reliable, predictable methods to share the right kind of information at the right time in the right place.

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Basic toolset

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98% of our internal communication happens inside Basecamp. That means all company-wide discussions, social chatter, project-related work, sharing of ideas, internal debates, automatic check-ins, status updates, policy updates, and all official decisions and announcements all happen in Basecamp. A single centralized tool keeps everything together and creates a single source of truth for everyone across the company. We don’t use email internally (we do externally), we don’t use separate chat tools like Slack or Teams, and we rarely have in-person meetings. We do use Zoom for the occasional video conference between two or three people. And we occasionally discuss a pull request in GitHub.

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Automatic daily: “What did you work on today?â€

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Every workday at 16:30, Basecamp (the product) automatically asks every employee “What did you work on today?†Whatever people write up is shared with everyone in the company. Everyone’s responses are displayed on a single page, grouped by date, so anyone who’s curious about what’s happening across the company can simply read from top to bottom. And if you have a question about anything, you can comment on anyone’s “what did you work on today?†check-in to keep the conversation in context.

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This routine is about loose accountability and strong reflection. Writing up what you did every day is a great way to think back about what you accomplished and how you spent your time.

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Some people just jot down a few bullets. Others write multi-paragraph stories to share — and document — the thinking behind their work. There are no requirements here. We just ask everyone to write in their own style.

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Automatic weekly: “What will you be working on this week?â€

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Every Monday morning, Basecamp automatically asks everyone “What will you be working on this week?†This is a chance for everyone to lay out the big picture of their week. It’s not about regurgitating individual tasks, or diving headlong into the minutia of the week. It’s generally just your 10,000 foot view of the week ahead. The big picture items, the general themes. It sets your mind up for the work ahead, and, collectively, it gives everyone a good sense of what’s happening across the company this week.

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Automatic occasionally: “Social questionsâ€

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Every few weeks, or once a month, Basecamp will automatically ask everyone a social-style question. “What books are you reading?†Or “Try anything new lately?†Or “Anything inspire you lately?†Or “Seen any great design recently?†Or “What did you do this weekend?†These entirely optional questions are meant to shake loose some stuff that you’d love to share with everyone else, but you hadn’t had an opportunity to do so. This kind of internal communication helps grease the social gears. This is especially useful for remote teams, like ours. When we know each other a little better, we work a little better together.

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← Reflect every 6 weeks: Heartbeats

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Heartbeats summarize the last ~6-weeks of work for a given team, department, or individual (if that person is a department of one). They’re written by the lead of the group, and they’re meant for everyone in the company to read. They summarize the big picture accomplishments, they detail the little things that mattered, and they generally highlight the importance of the work. They’ll also shine a light on challenges and difficulties along the way. They’re a good reminder that it’s not all sunshine all the time. On balance, Heartbeats are wonderful to write, fun to read, and they help everyone — including those not directly involved with the work — reflect on jobs well done and progress well made.

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→ Project every 6 weeks: Kickoffs

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Kickoffs are essentially the opposites of Heartbeats. Rather than reflect, they project. They’re all about what the team plans on taking on over the next 6 weeks. Projects, initiatives, revamps, whatever it might be, if it’s on the slate, it gets summarized in the Kickoff. While Kickoffs detail specific work for a specific group, they’re also meant for full-company consumption. Like Heartbeats, they’re written by the team lead. Kickoffs are broad in scope, so they don’t cover all the details in the work ahead — the teams doing the work are the ones that wade into those weeds. We don’t want to overwhelm everyone with details that don’t matter. If anyone’s curious about something included in a Kickoff, they’re free to post a comment and ask a question.

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Whenever relevant: Announcements

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Occasionally we update an internal policy. Something about vacation time, or a new benefit, or reiterating that 40 hour weeks means 40 hour weeks. When we have something to announce company-wide, we don’t send an email. Email is decentralized and there’s no permanent record in a permanent place everyone can see. Instead, we post it either to the 37signals HQ message board or as a comment on an existing policy document stored in Basecamp. This means everyone sees the same thing, everyone hears the same thing, and everyone knows the same thing — including future employees who are yet to join. We now have a shared truth.

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Day-to-day project work: In context

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Effective communication requires context. Saying the right thing in the wrong place, or without proper detail, leads to double work and messages being missed. That’s why we spin up a separate Basecamp project for every project we work on. Everything related to that project is communicated inside that project. All the tasks, all the discussions, all the documents, all the debates, and all the decisions happen inside those walls. Everyone who needs access, has access. Every Basecamp project is a capsule of everything someone needs to know about that work project.

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Further, we take spatial context seriously. If we’re discussing a specific task, we discuss it in the comment section below the task itself. If we’re talking about a specific document, we discuss it in the comments attached to the document. Communications stay attached to the thing we’re discussing. This provides the full story in one reliable place. The alternative is terrible — communication detached from the original source material, discussions all over the place, fragmented conversations missing entire chunks of time and detail, etc. Basecamp’s “everything is commentable†feature is what makes this possible for us.

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The 37signals Guide to Making Decisions

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A company is essentially two things: a group of people and a collection of decisions. How those people make these decisions is the art of running a business. This guide shows how we do it.

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Rules of thumb, and general philosophy

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Below you’ll find a collection of general principles we try to keep in mind at 37signals when making decisions. They aren’t requirements, and this isn’t a comprehensive checklist we go through whenever we’re faced with a choice, but they serve as frames, considerations, and shared practices to draw upon when we do the one thing that we need to do all day, every day: decide.

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  1. Why are we deciding anything at all? Does a decision actually need to be made here?
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  3. Is the right person making this decision? Not the right role, but the right person with the right information, context, and insight? Who’s merely chiming in?
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  5. If we remove the immediate impact, how do we think we’ll feel about this decision a year from now?
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  7. Why hasn’t this decision been made already? Why didn’t we decide before?
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  9. What’s taking so long to make this decision? Why are we hesitating? What does that reveal?
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  11. Why would someone else make a different decision? What’s the other side — or two or three — look like?
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  13. Can we make this decision smaller? Can we take one big decision and turn it into three smaller ones?
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  15. How easily can we reverse the decision?
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  17. What was our first instinct on this decision? Are we now just walking around in circles trying to justify that gut reaction with data?
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  19. What would happen if we just didn’t make the decision?
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  21. What happened the last time we made a decision like this?
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  23. What are we looking forward to after the decision is made? What are we afraid of?
  24. +
  25. How can we make this decision easier? What parts can we eliminate from consideration?
  26. +
  27. Is there even a wrong decision?
  28. +
  29. Do we anticipate making a different decision if we wait until tomorrow morning to make it?
  30. +
  31. Is any decision better than no decision, or is no decision better than any decision?
  32. +
  33. What other decisions will be impacted by this decision?
  34. +
  35. Will this decision eliminate the need to make other decisions, or will it create the necessity to make even more decisions?
  36. +
  37. What missing information would lead to making a different decision?
  38. +
  39. Will this decision make more work for people that don’t have extra time for that work? Or will it eliminate work?
  40. +
  41. Could this decision be a good one for someone else to practice making?
  42. +
  43. When do we have to decide?
  44. +
  45. Will this be a one-and-done decision, or will this be a repeating decision?
  46. +
  47. Is anyone outside the company depending on this, or is this a decision of our own making?
  48. +
  49. How does this decision impact customers vs. impact us?
  50. +
  51. Is this primarily a data-based decision, or an intuition, gut-based decision?
  52. +
  53. Would another opinion help or hinder?
  54. +
  55. If we were forced to make a decision right this second, what would it be?
  56. +
  57. Where do we think we’d be today if we made this decision 90 days ago?
  58. +
  59. Is there anything in this decision we’d regret if we didn’t take X, Y, or Z into consideration?
  60. +
  61. Do you even care which way this goes? If not, why are you involved?
  62. +
  63. When and how will we know whether the decision was the right one, or if it even mattered?
  64. +
  65. When the consequences of our decision appear, are they likely to be visible with the naked eye or do they require a microscope to detect? If the latter, does it even matter?
  66. +
  67. What principles are we bending if we make this decision?
  68. +
  69. Are we asking multiple people to make a decision that one person should be making?
  70. +
  71. Is the return on effort worth it?
  72. +
  73. What gets easier if we make this decision? What gets harder? Will easier remain easier in the long term, or is it short-term easy but long-term hard? And vice versa.
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  75. In the end, is this about money?
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Seven Shipping Principles

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Core fundamentals that inform how we go about building
— and shipping — great software at a sustainable pace.

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We only ship good work

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This might sound self-evident, but in reality there are all sorts of pressures that might lead you to ship mediocre or even iffy work. We promised the feature! We spent a lot of time on it! It’s not horrible! From the user’s perspective, it’s actually sorta fine?

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None of these excuses are adequate reasons for us to ship anything but good work at 37signals. This means solid implementations in terms of design and programming, CSS and JavaScript, Ruby and operations. Work we’d be pleased to have to revisit 9 months later without a sigh of dread.

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Most things we work on at 37signals will be around until the end of the internet. So whatever short-term gain you can capture by shipping short of good, you’ll lose when you have to work on it again later (and eventually you will!).

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This isn’t just about productivity, now or in the future, but also about pride in the work. The delight that comes from working with code and design that’s properly built. It’s hard to put a specific price on that, but easy to recognize the smile it puts on your face.

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This is not a general license to gold-plate everything. We intentionally constrain ourselves through the cycles in Shape Up, such that we don’t end up spending 2 months on stuff that warranted 2 weeks worth of work. Not every batch of work is going to be a 10/10. But if it’s less than 8/10, it probably shouldn’t go out the door. If it’s less than a 7/10, there’s no way it should go out the door, except as an emergency patch you immediately return to cleanup.

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Shipping good work takes discipline and sacrifice. We will afford ourselves both.

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We ship when we’re confident

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The reason we do automated and exploratory testing is so we can ship work with confidence that it won’t cause major problems. But exactly how much confidence is required depends both on the team and the criticality of the problem. It’s a measure to gauge in relation to the specifics of the work, not mindlessly delegate to a standardized process.

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If you’re working on a small change that’s of low criticality, you don’t need the same due diligence as if you’re working on a big change of high criticality. That might seem obvious, but it’s easy just to run the familiar process, and forget to check whether it makes sense for the particulars.

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High criticality work involves anything that mutates or munges data. If you can lose data, it’s high criticality. It also involves anything that makes larger changes to existing and big features. If you’re rewriting how todos in Basecamp work, you better be pretty sure you’ve checked everything twice or thrice. If a bug makes it to production on high criticality work, it’s a big deal.

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Lower criticality work is anything that merely changes the presentation of existing data, or works on entirely new sets of data, or deals with screens or features off the critical path. If a bug makes it to production on lower criticality work, it won’t be a big deal. You fix it and move on.

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It’s up to the team to gauge whether what they’re working on is high or lower criticality or somewhere in-between. It also depends on who works on it. Someone well-versed in the domain? A lead with 10 years of experience? They’ll deem more things lower criticality than someone who just started recently. This is natural and right.

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If you need exploratory testing done by QA to feel confident that your work is solid enough for the criticality at stake, that’s what you should do. Even if it means waiting a bit to be able to ship. But if you’re confident that the work is likely to be good enough for the criticality at stake, you should just ship, stick around to deal with issues, and keep moving forward.

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You gauge your confidence, and if in doubt, check with someone more senior. The process, the tools, and the testing are there to increase your confidence. Not to tell you when it’s time to ship or not.

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We ship when the work is finished

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It’s rare here to keep work that’s essentially finished behind a feature flag for long if at all. We don’t start a lot of highly speculative projects. If it’s been kicked off, it’s because we’ve decided we need it, and that means it’s going out the kitchen when it’s cooked.

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This means we’re not sitting on a large inventory of possibly-maybe projects that linger behind a feature flag until something magical happens. We clear the decks so we can get on with new work.

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That runs the risk that we’ll occasionally ship a project that isn’t quite right once we see it in the wild. That’s okay. If it’s bad enough, we’ll fix it then. We don’t have billions of users. They won’t die or leave in droves just because we launch something that perhaps could have been better if it had been done a different way from the start.

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The momentum of shipping good work has a quality all of its own. We don’t halt the momentum unless it’s properly bad, we don’t linger around second-guessing ourselves ad nauseam. The show must go on.

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We own the issues after we ship

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Clean up your own mess if you make one. Pay attention to the error tracker for a while after launching. Be the first port of call for support when they get feedback from customers. If you did the work, you have the context, and you should put it straight if it’s crooked.

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This sometimes means that you will have started something new and then get pulled away to fix something old. If it’s a substantial issue, that’s just what it is. You put the new on hold while you fix the old.

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But you also have to keep the line on what “substantial†means. Almost everything we ship is met with a range of feedback. People will want more or less or different or better or whatever no matter how perfect the work. You can spend an eternity refining and reworking even the smallest change if you let yourself. We don’t let ourselves.

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So you’re on the hook to make it right, to make it work as intended, but all the feedback that goes beyond that is filed for consideration against all the other ideas and claims for our time.

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Ship it, fix it, forget it.

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We don’t ship if it isn’t right

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It can be frustrating when work is held in the 11th hour because an issue or an insight that just popped up gives us pause. Why didn’t you mention this three weeks ago? Yes, it’s indeed better to get feedback early, but often that’s just not possible, because the issue or the insight isn’t apparent until it’s go time. That’s when you really check your gut, and the truth spills out.

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But however frustrating it is to hit pause for a moment until the gut is settled, it’s far more frustrating to ship something that isn’t right to everyone. Once the work is in the wild, it’s hard to put it back in the box.

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It’s more important that what we ship is fundamentally right than letting stuff go out the door because it’s socially easier or doesn’t rub anyone the wrong way. It’s better still if we can get things right early, but when reality denies us that opportunity, we still pull the cord and stop the train if it’s not right.

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Everything that goes out has to easily pass the dual questions of Is It Right? and Is It Good?

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We ship our collective best effort

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Catching quality issues in implementation, design, or concept is ultimately everyone’s domain. That doesn’t mean all who work here get to determine whether something is important enough to halt shipping or even be addressed. But it does mean that everyone looking at the work is eligible to raise reservations or ideas for improvement.

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It’s natural to get a bit defensive when someone points out a perceived deficiency. Don’t fight that feeling, but let it float. Use it to interrogate the issue from both sides, the pro and the con. You don’t have to roll over on every objection, but you do have to consider them.

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And if the feedback comes from someone more senior than you, you should default to believing they probably have a point, because they’ve seen more and done more. That’s why they’re senior. It doesn’t mean they’re always right, but the odds are decent that they are, and you’ll learn faster if you take the default stance of the beginner’s mind.

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And if the feedback comes from someone more junior than you, make it a teaching moment if you choose to skip the suggestion. Why isn’t this relevant, right, or proportionate to deal with right now? And if the suggestion is adopted, celebrate together.

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Regardless of where the insight originates, it’s the higher quality that ultimately sets the bar. If what we’re working on could be better, simpler, faster, and we have the time to make it so, that’s what we’re going to do.

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We ship to our appetite

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One of Shape Up’s key concepts is the appetite. Projects are kicked off on a premise that they’re only worth doing if a good version of their pitch can be done within 2, 4, or 6 weeks. Like a great company can be a terrible stock at an exorbitant price, so too can a great pitch become a mistake if it’s pursued far beyond the appetite.

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The time constraint imposed by the appetite is meant to force trade-offs and concessions. To curb the ambition that naturally turns every idea into a project that drags on forever by people drawn to perfection.

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You’ll nearly always hit the time constraint with more ideas, more minor issues, and more polish to do. That might feel frustrating in the moment. If only I had two more weeks! But if you had two more weeks, chances are you’d just expand your ambitions accordingly, and you’d wish for two more weeks in addition to that at the end.

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Constraints force us to make choices and rank what we’d rather have if it’s “or†not “andâ€. They serve as an objective way to force other stakeholders to accept the art of the possible. Everyone can come up with ideas for more, but it’s much harder to decide on what would you rather if you can’t have both. What we usually need are substitutions, not additions.

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Feature creep and blown estimates are the industry standard. Our standard is that we ship the best work within the time we’ve given it, and we hold our heads proud to the compromises that entail.

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/why-we-choose-profit/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/why-we-choose-profit/index.html new file mode 100644 index 0000000000000000000000000000000000000000..2655117867a6cb3157d95aaaa55ec6ca005e431a --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/guides/why-we-choose-profit/index.html @@ -0,0 +1,216 @@ + + + + + + + + + + + + + + + + + Basecamp: Why We Choose Profit at 37signals + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Why We Choose Profit at 37signals

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For over two decades, we’ve been outspoken about running a profitable, financially responsible company in an industry that has become incredibly proficient at losing buckets of money. While everyone else was celebrating burning cash, we chose profit instead. We still do.

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No one ever went broke taking a profit

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Unlike companies that reinvest all or most of the money back into the company every year, we take money (profit) out every year in the form of distributions (we’re an LLC). This means every year we take risk out of the company. Companies that keep reinvesting keep adding risk to their companies. And when the company ends one day, as they all do, we’ll have enjoyed the upside as we went, vs. never if all the reinvestment didn’t lead to an outcome which is greater than the annual distributions. Basically, we work to enjoy the now that’s guaranteed, not the future that isn’t.

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Profit buys you time and flexibility

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Profit is the ultimate flexibility because it buys you the ultimate luxury: time. As long as you remain profitable, you can go in any direction you want and take as much time as you need. But if you can’t generate enough of your own cash through operations, and you have to go outside to borrow or sell off pieces of your company to generate the cash you need to continue, then the ones you owe are the ones who own your time. If someone else owns your time, you aren’t free. And if you aren’t free, you can’t be flexible. We value flexible independence above almost anything else.

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Profit is true vertical integration

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Cash is an unusually special raw material because you can transform it into anything (cash is basically like a stem cell). And when you make your own, you can use it any way you want, no strings attached. You can take it all home. You can give it all to your employees. You can put it back into the business. You can do stupid shit with it since it’s your shit. But when you have to source raw materials from a very limited number of suppliers (investors), the money comes with all sorts of strings attached. Money with strings attached isn’t really yours, it’s someone else’s property that you’re renting on their terms. We prefer to own.

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We don’t care about valuation

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If generating revenue can hurt your valuation, making a profit can have an even more deleterious effect. Silly, isn’t it? We don’t know what we’re worth and we don’t care. The fewer things you have to worry about that don’t affect your day to day, your customer’s experience, and the actual operating of your business, the more energy you can put into the business itself. We spend zero hours a year on valuation and fake-number nonsense. Too many companies spend countless hours pitching for money, marking up term sheets with lawyers, fixating on cap tables, sweating over other people’s make-or-break decisions, etc. No thanks. We choose not to waste our time and energy on that nonsense.

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Profit is the ultimate shield against bullshit

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When you’re profitable you don’t have to play games, succumb to smoke-and-mirrors metrics, cross your fingers, or grovel for other people’s money, validation, or acceptance. You simply make more money than you spend — and run a fundamentally sound, economics 101 business. When profit’s a requirement, it becomes a lot harder to step in the bullshit.

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Profit protects you from your ego

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One of the easiest things to do in business is get ahead of yourself. To be obsessed with growth and potential and “if only…â€. To hire too many people, to take on too much rent, to do one too many things, to complicate your business by tying strings around your money. The list goes on. But when you set out to be a profitable company, you watch your costs. You don’t hire that extra person if you can’t afford them. You don’t get into an office space that’s too big for you. You don’t sign a long-term lease that you can’t afford. You don’t sink a pile of money into things just because you can. You consider your spends more carefully. There’s nothing easier than spending other people’s money — and that should concern you. When you’re running on your money, and you want to make sure you have some left at the end of the year, you spend it wisely. You build good, responsible habits this way. Profit creates reasonable borders and boundaries, and that’s a very healthy thing — especially early on.

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All we owe is our best effort

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When you’re profitable and debt free, you don’t owe anyone anything other than your best efforts. And who do we owe that to? Ourselves and our customers. The peace of mind, clarity, and calm that comes with that is immeasurable.

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$1 in profit is the ultimate FU money

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“Fuck you money†is an ugly term, but we’ll use it here to make a point. Typically when people talk about FU money, they think about millions. Once you have millions you have FU money. Well, actually, all you need is $1 in annual profit. Because once your company is self-sustaining and profitable, and you don’t owe anyone anything, then you can say FU to just about anything. You don’t need to do anything you don’t want to do when you don’t have to rely on anyone else to be sustainable. You don’t have to dance on anyone else’s stage, or play by anyone else’s rules. FU money isn’t about buying an island, it’s about being an island — your own sustainable entity.

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Profits provide insulation

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When tastes change, when trends shift, when the markets flutter, funding freezes up. And if you depend on investor cash to keep the fire burning, you might be caught out in the cold and freeze to death. Remember 2008? 2009? The nuclear winters of funding? Those were some of our best years! Profits insulated us from jittery investors, and our customers still kept paying for Basecamp. And now in 2022, the bear market is back again, interest rates are through the roof, and our competitors are dealing with stock prices 90% off their highs. We have none of that to worry about. We’re debt free, don’t have to cater to the whims of the public market, and have no explaining to do when employees wonder why a huge part of their compensation — their stock options — are worthless.

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Profits are just simpler

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We’re still an LLC at 37signals. The simplest pass-through structure you can have at our size. That means fewer lawyers, fewer accountants, less paperwork, less hoop-jumping. Our books are so silly simple, our operating agreement hasn’t changed in a decade. Keeping your corporate structure this lean means making time for much more interesting things, like building a better product and taking even better care of your employees and customers.

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Profits focus the mind

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There are so many things we could do as a company, but far less that really constitute the essence of why we’re here. Profits helps us concentrate on what to do and what not to do. It helps us shed things beyond the scope, it helps us keep the company fit, without accumulated layers of fat from chasing a thousand potential directions at once.

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Profits create stability for customers

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Companies that lose buckets of money, or are beholden to public market swings they can’t control, or perpetually operate in the red, or require outside funding to fuel their growth and operations are putting their customers at risk. They mask the risk with big customer lists and big brand advertising, but the truth is if the company isn’t on stable footing, customers inherit the risk. It’s hard to depend on something that’s shaky at the core. Losing money often comes with layoffs, drastic cost cutting, reduced customer service, suffering quality, damaged morale, infighting, and loss of focus. Meanwhile, profitable companies have none of these issues, pressures, or forced compromises. Profitable companies are stable companies, and stable companies spell reliability for customers.

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/learn/beyond-the-basics/doors?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_08_14 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/learn/beyond-the-basics/doors?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_08_14 new file mode 100644 index 0000000000000000000000000000000000000000..2662c9683bd51334f4e574483f2453d377b42cba --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/learn/beyond-the-basics/doors?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_08_14 @@ -0,0 +1,888 @@ + + + + + + + + + + + + + + + + + Basecamp: Mastering Basecamp + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Basecamp Basics

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Ready to get started with Basecamp?

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Beyond the Basics

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Take your Basecamp knowledge to the next level.

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Quick Tips

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Get educated on features in two minutes or less!

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-02.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-02.html new file mode 100644 index 0000000000000000000000000000000000000000..241b14f7274af02f91b8e095097578d07d39bcf6 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-02.html @@ -0,0 +1,201 @@ + + + + + + + + + + + + + + + + + Basecamp: All about HEY! + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Newsletter • November 2, 2023
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All about HEY!

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Hey there—

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Last week, a friend told me about their “burner email†account. It’s an email address you use to sign up for all the stuff that makes you have an account, even though you don’t really want one. Or maybe the email you use only buying things online? Or to sign up for “free†stuff?

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Somewhere along the line, inboxes have turned into a chaotic mess, where every day you go through a morning routine of deleting the ads from stores you bought from that one time, emails you never asked for and newsletters you quit reading months ago. You try to make sure you don’t delete the more important stuff.

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From screening out spam to grouping similar types of messages (receipts, newsletters, reply-laters), HEY gives you control of your Inbox (or, Imbox, as we call it), with a few easy steps. You don’t even have to give up your Gmail address. And sure, other email programs let you say “no†to certain senders, but only HEY lets you say “F$% no!â€

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And if you’re running a business, you really don’t have time for nonsense. HEY’s contacts and workflows features were built with organizing and streamlining email for small businesses in mind. But don’t just take our word for it. Here’s what a long-time HEY user and solopreneur says about it.

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By the way, if you’ve tried HEY and thought, “What it really needs is a calendar!†We agree! Coming soon to a mailbox near you!

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Thoughts we’ve shared

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In the newest REWORK Podcast episode, Jason and David delve into the concept of Easter eggs—those hidden surprises that infuse a touch of edgy enjoyment into software, and how this feature has emerged as a compelling reason for both newcomers and returning users to explore HEY as their email solution.

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Things we’re excited about

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All this talk about email got our creative sparks going and unleashed a series of hilarious videos answering burning questions like…

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  • There’s a screen separating you and your inbox, but what if you actually had to hang out with your email? Yikes!
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  • What if we sent researchers out on an expedition to uncover how early cave people sent email?
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Until next time,
— Elaine, COO at 37signals

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17 new file mode 100644 index 0000000000000000000000000000000000000000..36213318bc4cad4b9731b1d749fc711b340a9f7a --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17 @@ -0,0 +1,205 @@ + + + + + + + + + + + + + + + + + Basecamp: Going, and staying, remote + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Newsletter • November 17, 2023
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Going, and staying, remote

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Hey there—

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Seems like every day there’s a new report out, confirming what we already know — remote work is better for getting work done, getting the best people and giving people the chance to do their best work. Hybrid schedules might sound like the best compromise, but it’s actually the worst of office and remote worlds, with people still tied to expensive cities and congested commutes, only to go into an office for Zoom calls.

+

Executives might argue that collaboration happens best when people are in the same room, but ideas aren’t contained. They aren’t “located†and they don’t “reside.†You just need the right minds, wherever they are. And if managers are being honest, what they’re most worried about is not knowing what people are doing or where they are. We’d argue that doesn’t matter. What matters is letting people design their own schedule around when they can do their best work.

+

As a company that has had the majority of people working remotely for more than 20 years, we’ve accumulated enough thoughts and best practices on the subject. Enough, in fact, to fill a whole book, Remote, and two podcast episodes. We cover everything from how to manage a remote team to how to communicate and organize time. If you’re still trying to figure out how to transition your team’s (or your boss’s) way of thinking, you might check these out.

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Thoughts we’ve shared

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Underdo the competition

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From the latest episode of The REWORK Podcast: In business, the idea that more is better often leads companies to engage in an endless race to add more features while losing sight of what truly matters to their users. From Basecamp’s high-level simplicity to the disruptive potential of the new product line, “ONCE,†the conversation explores the success of products that have rewritten the rules through simplicity, focusing on the small details that elevate products to greatness.

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Look back less

+

One of the reasons companies have a hard time moving forward is because they’ve tangled themselves in the near past. They’ve trapped themselves looking for certainty where there isn’t any. Searching for actionable advice where there are only guesses. It’s a mistake most of the time. And a waste of time almost all of the time.

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Things we’re excited about

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Behind the scenes of the new HEY Calendar

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As we finish up the all new HEY Calendar, here’s a peek behind the scenes of the project itself. In this LinkedIn post, we share screenshots of updates and Hill Charts from the actual project. You can see movement of different scopes over the past week, as well as a new scope that appeared on the “figuring things out†side.

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Now live! The Rails Documentary

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With one of the most faithful communities online, Rails also has one of the most controversial, rabble-rousing creators out there, Danish programmer, David Heinemeier Hansson. Get the whole spill from the people who had a front-row seat to the creation and development of Ruby on Rails.

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Until next time,
— Elaine, COO at 37signals

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17.html new file mode 100644 index 0000000000000000000000000000000000000000..36213318bc4cad4b9731b1d749fc711b340a9f7a --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-17.html @@ -0,0 +1,205 @@ + + + + + + + + + + + + + + + + + Basecamp: Going, and staying, remote + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Newsletter • November 17, 2023
+

Going, and staying, remote

+
+
+
+ +
+
+
+ +

Hey there—

+

Seems like every day there’s a new report out, confirming what we already know — remote work is better for getting work done, getting the best people and giving people the chance to do their best work. Hybrid schedules might sound like the best compromise, but it’s actually the worst of office and remote worlds, with people still tied to expensive cities and congested commutes, only to go into an office for Zoom calls.

+

Executives might argue that collaboration happens best when people are in the same room, but ideas aren’t contained. They aren’t “located†and they don’t “reside.†You just need the right minds, wherever they are. And if managers are being honest, what they’re most worried about is not knowing what people are doing or where they are. We’d argue that doesn’t matter. What matters is letting people design their own schedule around when they can do their best work.

+

As a company that has had the majority of people working remotely for more than 20 years, we’ve accumulated enough thoughts and best practices on the subject. Enough, in fact, to fill a whole book, Remote, and two podcast episodes. We cover everything from how to manage a remote team to how to communicate and organize time. If you’re still trying to figure out how to transition your team’s (or your boss’s) way of thinking, you might check these out.

+ +
+ +

Thoughts we’ve shared

+ +

Underdo the competition

+

From the latest episode of The REWORK Podcast: In business, the idea that more is better often leads companies to engage in an endless race to add more features while losing sight of what truly matters to their users. From Basecamp’s high-level simplicity to the disruptive potential of the new product line, “ONCE,†the conversation explores the success of products that have rewritten the rules through simplicity, focusing on the small details that elevate products to greatness.

+ +

Look back less

+

One of the reasons companies have a hard time moving forward is because they’ve tangled themselves in the near past. They’ve trapped themselves looking for certainty where there isn’t any. Searching for actionable advice where there are only guesses. It’s a mistake most of the time. And a waste of time almost all of the time.

+ +

Things we’re excited about

+ +

Behind the scenes of the new HEY Calendar

+

As we finish up the all new HEY Calendar, here’s a peek behind the scenes of the project itself. In this LinkedIn post, we share screenshots of updates and Hill Charts from the actual project. You can see movement of different scopes over the past week, as well as a new scope that appeared on the “figuring things out†side.

+ +

Now live! The Rails Documentary

+

With one of the most faithful communities online, Rails also has one of the most controversial, rabble-rousing creators out there, Danish programmer, David Heinemeier Hansson. Get the whole spill from the people who had a front-row seat to the creation and development of Ruby on Rails.

+ +

Until next time,
— Elaine, COO at 37signals

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+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30 new file mode 100644 index 0000000000000000000000000000000000000000..3897fe40fb3dc67c35ee16270f8967114e42ce4f --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30 @@ -0,0 +1,197 @@ + + + + + + + + + + + + + + + + + Basecamp: Quick wins and cool-downs + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • November 30, 2023
+

Quick wins and cool-downs

+
+
+
+ +
+
+
+ +

Hey there—

+

Can you believe it? Here we are at the last month of 2023. At 37signals, we’ve just completed the last 6-week cycle of our year, and are into an extended cool-down period. This is a period with no scheduled work, where we can breathe, meet as needed, and consider what to do next.

+

In the next several weeks, some of our team will put the finishing touches on projects from the last cycle. Some will knock off some quick wins. And quite a few are charging ahead with our upcoming releases of the first ONCE product and the new calendar for HEY.

+

With just a few weeks left in the year, now is a good time to decidewhen to consider work "done." It’s always tempting to increase the scope of a project, but making choices makes the product better. Being picky about scope differentiates the product.

+

You can also check out this REWORK Podcast episode on how quick wins keep momentum going. Small victories can build morale, increase motivation, and give you something to celebrate today.

+ +
+ +

Thoughts we’ve shared

+

In today’s hustle-centric work environment, there’s a prevailing pressure to showcase constant busyness, sometimes at the expense of genuine productivity. In the latest episode of the REWORK Podcast, we dismantle the myth of the “outwork†mentality and delve into the nuances of work ethic, productivity, and career advancement within the constantly changing dynamics of the workplace.

+

And on the lighter side, don’t miss this throwback clip on employee benefits — like the working masseuse, free food paste for lunch, and the midnight shuttle service home! What great benefits! No, really. It Doesn’t Have to Be Crazy at Work.

+ +

Things we’re excited about

+

Once a product category proves popular, it’s common for more companies to enter the market. Generics are launched that are devoid of fancy packaging, marketing, and advertising. This happens in most industries. Maybe not in airplanes, but absolutely in peanut butter. And you know what’s closer to peanut butter than airplanes? Software. Speaking of, we’re just weeks away from the first ONCE product…

+

There’s now an official Rails job board with openings from companies like Shopify, Intercom, Fleetio, Moneybird, and others. If you’re looking for a Rails job, you can subscribe to be notified of new postings. If you’re looking to hire, there’s a December special — just $99 per job post (normally $299). Happy hiring!

+

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30.html new file mode 100644 index 0000000000000000000000000000000000000000..3897fe40fb3dc67c35ee16270f8967114e42ce4f --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-11-30.html @@ -0,0 +1,197 @@ + + + + + + + + + + + + + + + + + Basecamp: Quick wins and cool-downs + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • November 30, 2023
+

Quick wins and cool-downs

+
+
+
+ +
+
+
+ +

Hey there—

+

Can you believe it? Here we are at the last month of 2023. At 37signals, we’ve just completed the last 6-week cycle of our year, and are into an extended cool-down period. This is a period with no scheduled work, where we can breathe, meet as needed, and consider what to do next.

+

In the next several weeks, some of our team will put the finishing touches on projects from the last cycle. Some will knock off some quick wins. And quite a few are charging ahead with our upcoming releases of the first ONCE product and the new calendar for HEY.

+

With just a few weeks left in the year, now is a good time to decidewhen to consider work "done." It’s always tempting to increase the scope of a project, but making choices makes the product better. Being picky about scope differentiates the product.

+

You can also check out this REWORK Podcast episode on how quick wins keep momentum going. Small victories can build morale, increase motivation, and give you something to celebrate today.

+ +
+ +

Thoughts we’ve shared

+

In today’s hustle-centric work environment, there’s a prevailing pressure to showcase constant busyness, sometimes at the expense of genuine productivity. In the latest episode of the REWORK Podcast, we dismantle the myth of the “outwork†mentality and delve into the nuances of work ethic, productivity, and career advancement within the constantly changing dynamics of the workplace.

+

And on the lighter side, don’t miss this throwback clip on employee benefits — like the working masseuse, free food paste for lunch, and the midnight shuttle service home! What great benefits! No, really. It Doesn’t Have to Be Crazy at Work.

+ +

Things we’re excited about

+

Once a product category proves popular, it’s common for more companies to enter the market. Generics are launched that are devoid of fancy packaging, marketing, and advertising. This happens in most industries. Maybe not in airplanes, but absolutely in peanut butter. And you know what’s closer to peanut butter than airplanes? Software. Speaking of, we’re just weeks away from the first ONCE product…

+

There’s now an official Rails job board with openings from companies like Shopify, Intercom, Fleetio, Moneybird, and others. If you’re looking for a Rails job, you can subscribe to be notified of new postings. If you’re looking to hire, there’s a December special — just $99 per job post (normally $299). Happy hiring!

+

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19 new file mode 100644 index 0000000000000000000000000000000000000000..08f3d9ee60d573873d565fe824d418fe8684b84e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19 @@ -0,0 +1,206 @@ + + + + + + + + + + + + + + + + + Basecamp: A little thanks + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • December 19, 2023
+

A little thanks

+
+
+
+ +
+
+
+ +

Hey there—

+

Before we take off for the holidays, it’s a good time to express our appreciation to everyone who is part of the 37signals community. We’re really passionate about sharing our experiences — what we do, how we do it, and all the valuable lessons we’ve picked up along the way. By doing this, we hope this can help the small businesses, the underdogs, in every field to thrive and succeed.

+

We’re also thankful for customers who have found a better way to work with Basecamp and felt so great about it that they wanted to tell all their friends. This includes companies like Anedot, that switched from ClickUp to Basecamp in 24 hours; Ellii.com and autobia, that dropped Slack for Basecamp; and Project 33 that traded in Monday.com and Slack for us.

+

If you’re hoping to start 2024 with better organization and fewer distractions, maybe now’s the time for you to consider trying Basecamp, too. Just for our newsletter readers, we’ll give you an additional month (that’s 60 days total) to try Basecamp for free. AND, if you decide to become a paying customer, we’ll send you an autographed copy of It Doesn’t Have to Be Crazy at Work.

+

To take advantage of this offer, sign up for a new account, and then reply to this email with “Basecamp for 2024.†Make sure to tell us the email address that you used for your trial account.

+ +
+ +

Thoughts we’ve shared

+ +

Live with it for a while

+

In the course of building products, you’ll likely experience moments when you’re unsure of a certain screen, flow, condition, label, idea, whatever. I like these moments. It’s practice. It’s a chance to sit with them, to let them be, to work on other things while they marinate in the back of your mind. They aren’t blockers, they aren’t deal breakers — they’re just things that may or may not work out.
— Jason Fried

+ +

Patek levels of finishing

+

We’re in the final phase of getting the first ONCE product out the door. As with any new development, there are a million little details we need to nail, and that’s usually where the temptation to cut corners beckons, but we’ve handcuffed ourselves to the virtue of beautiful code by committing to shipping the code with purchase. We’re shipping the code because I want to show everyone that an extremely high level of care for the internals is not in opposition to the demands of commercial deadlines. In fact, I’d go so far as to say such case is in service of said deadlines.
— David Heinemeier Hansson

+ +

Things we’re excited about

+

The last cycle was a great one for new Basecamp features that you can see live in action with the links below.

+
    +
  • Move the Needle and Mission Control give you insight into your projects’ current status, without having to piece together the details!
  • +
  • Need to see what members of your team have been working on? Want to check in on just a handful of projects? Now you can filter activity by projects or by people to see what’s most important.
  • +
  • Cycling though images in Basecamp just got easier. If you want to view photos from a recent event or flip through potential logo designs, you can now easily click through from one image to the next on a single screen.
  • +
+ +

Happy Holidays, and see you in 2024!
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19.html new file mode 100644 index 0000000000000000000000000000000000000000..08f3d9ee60d573873d565fe824d418fe8684b84e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2023-12-19.html @@ -0,0 +1,206 @@ + + + + + + + + + + + + + + + + + Basecamp: A little thanks + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • December 19, 2023
+

A little thanks

+
+
+
+ +
+
+
+ +

Hey there—

+

Before we take off for the holidays, it’s a good time to express our appreciation to everyone who is part of the 37signals community. We’re really passionate about sharing our experiences — what we do, how we do it, and all the valuable lessons we’ve picked up along the way. By doing this, we hope this can help the small businesses, the underdogs, in every field to thrive and succeed.

+

We’re also thankful for customers who have found a better way to work with Basecamp and felt so great about it that they wanted to tell all their friends. This includes companies like Anedot, that switched from ClickUp to Basecamp in 24 hours; Ellii.com and autobia, that dropped Slack for Basecamp; and Project 33 that traded in Monday.com and Slack for us.

+

If you’re hoping to start 2024 with better organization and fewer distractions, maybe now’s the time for you to consider trying Basecamp, too. Just for our newsletter readers, we’ll give you an additional month (that’s 60 days total) to try Basecamp for free. AND, if you decide to become a paying customer, we’ll send you an autographed copy of It Doesn’t Have to Be Crazy at Work.

+

To take advantage of this offer, sign up for a new account, and then reply to this email with “Basecamp for 2024.†Make sure to tell us the email address that you used for your trial account.

+ +
+ +

Thoughts we’ve shared

+ +

Live with it for a while

+

In the course of building products, you’ll likely experience moments when you’re unsure of a certain screen, flow, condition, label, idea, whatever. I like these moments. It’s practice. It’s a chance to sit with them, to let them be, to work on other things while they marinate in the back of your mind. They aren’t blockers, they aren’t deal breakers — they’re just things that may or may not work out.
— Jason Fried

+ +

Patek levels of finishing

+

We’re in the final phase of getting the first ONCE product out the door. As with any new development, there are a million little details we need to nail, and that’s usually where the temptation to cut corners beckons, but we’ve handcuffed ourselves to the virtue of beautiful code by committing to shipping the code with purchase. We’re shipping the code because I want to show everyone that an extremely high level of care for the internals is not in opposition to the demands of commercial deadlines. In fact, I’d go so far as to say such case is in service of said deadlines.
— David Heinemeier Hansson

+ +

Things we’re excited about

+

The last cycle was a great one for new Basecamp features that you can see live in action with the links below.

+
    +
  • Move the Needle and Mission Control give you insight into your projects’ current status, without having to piece together the details!
  • +
  • Need to see what members of your team have been working on? Want to check in on just a handful of projects? Now you can filter activity by projects or by people to see what’s most important.
  • +
  • Cycling though images in Basecamp just got easier. If you want to view photos from a recent event or flip through potential logo designs, you can now easily click through from one image to the next on a single screen.
  • +
+ +

Happy Holidays, and see you in 2024!
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04 new file mode 100644 index 0000000000000000000000000000000000000000..e484ed8eef899acf394d2f22b105faba37aeeaa1 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04 @@ -0,0 +1,214 @@ + + + + + + + + + + + + + + + + + Basecamp: New Year, new Calendar + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • January 4, 2024
+

New Year, new Calendar

+
+
+
+ +
+
+
+ +

Hey there—

+

One of the things I love most about a new year is the chance to start fresh. Clear the old stuff out of the inbox. Turn a literal and figurative new page on the calendar.

+

At 37signals, we have a brand new “What Works†project for the year, where we keep our Cycle calendar, Kickoffs, Heartbeats and Automatic Check-ins.

+ +

And, we’ve just started to roll out the new HEY Calendar to beta testers. It’s been the top request since we launched HEY.com. This week, we released the most comprehensive preview yet, in this video walk-through with Jason Fried.

+ +

In addition to having all the event scheduling functions you’d expect, HEY Calendar takes inspiration from the world of paper calendars; name days and fill them in with a special image, circle important events, and “pencil-in†things you might do with the Maybe calendar.

+

You’ll also find digital features, like a habit tracker and time tracking. And, unique to HEY, you’ll see a list of “sometime this week†things you’d like to get done, but don’t have scheduled. And yes, you can share calendars with other HEY users.

+

Stay tuned for more updates and the official launch date.

+

Finally, January feels like an especially good time to ask: Are there are other things you’d like to see in this newsletter? Questions you have for us? Just drop me a line: elaine@37signals.com.

+ +
+ +

Thoughts we’ve shared

+ +

Cars and business

+

Through the car experience lens, I’ve come to see businesses as either analog or digital. I’m not describing their product or what they make. I’m talking about how they’re structured, how they run. An analog business is direct. It’s clear what does what, and how it does it. When something changes, you typically know what changed. A digital business is indirect and abstracted.
— Jason Fried

+ +

The Big Cloud Exit FAQ

+

The cloud exit is done, but the questions keep coming. Oh do they keep coming. So rather than answer the same points over and over (and OVER!), I thought I’d compile a good old-fashioned list of Frequently Asked Questions (FAQ)
— David Heinemeier Hansson

+ +

Commit to Competence this year

+

It’s that time of year when people start thinking about new year’s resolutions. The trouble with a lot of these aspirations is that they require the formation of new habits and carving out new chunks of time in an already busy day. That’s not impossible, of course, but it’s hard. But for most people, a significant portion of the day is already allocated to work. That’s a solid eight hours for the majority of people with a regular job. Forty hours a week. About two thousand hours a year. Imagine if you dedicated just 10% of that to getting better at what you do.
— David Heinemeier Hansson

+ +

Things we’re excited about

+ +

Workflows vs. Workarounds

+

We all get trained to take extra, time-consuming steps to make up for things that software should do, but doesn’t. No more! Check out these workflows that replace the Gmail or Outlook workarounds you’ve been using. And watch these new videos for even more tips on how to make the most of HEY.

+ +

Live Review Series

+

We often get questions about how we make decisions or evaluate work in progress. If you’ve wondered that as well, get a behind-the-scenes look at how we’ve designed features and our feedback process, in this playlist of Live Reviews.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04.html new file mode 100644 index 0000000000000000000000000000000000000000..e484ed8eef899acf394d2f22b105faba37aeeaa1 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-04.html @@ -0,0 +1,214 @@ + + + + + + + + + + + + + + + + + Basecamp: New Year, new Calendar + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • January 4, 2024
+

New Year, new Calendar

+
+
+
+ +
+
+
+ +

Hey there—

+

One of the things I love most about a new year is the chance to start fresh. Clear the old stuff out of the inbox. Turn a literal and figurative new page on the calendar.

+

At 37signals, we have a brand new “What Works†project for the year, where we keep our Cycle calendar, Kickoffs, Heartbeats and Automatic Check-ins.

+ +

And, we’ve just started to roll out the new HEY Calendar to beta testers. It’s been the top request since we launched HEY.com. This week, we released the most comprehensive preview yet, in this video walk-through with Jason Fried.

+ +

In addition to having all the event scheduling functions you’d expect, HEY Calendar takes inspiration from the world of paper calendars; name days and fill them in with a special image, circle important events, and “pencil-in†things you might do with the Maybe calendar.

+

You’ll also find digital features, like a habit tracker and time tracking. And, unique to HEY, you’ll see a list of “sometime this week†things you’d like to get done, but don’t have scheduled. And yes, you can share calendars with other HEY users.

+

Stay tuned for more updates and the official launch date.

+

Finally, January feels like an especially good time to ask: Are there are other things you’d like to see in this newsletter? Questions you have for us? Just drop me a line: elaine@37signals.com.

+ +
+ +

Thoughts we’ve shared

+ +

Cars and business

+

Through the car experience lens, I’ve come to see businesses as either analog or digital. I’m not describing their product or what they make. I’m talking about how they’re structured, how they run. An analog business is direct. It’s clear what does what, and how it does it. When something changes, you typically know what changed. A digital business is indirect and abstracted.
— Jason Fried

+ +

The Big Cloud Exit FAQ

+

The cloud exit is done, but the questions keep coming. Oh do they keep coming. So rather than answer the same points over and over (and OVER!), I thought I’d compile a good old-fashioned list of Frequently Asked Questions (FAQ)
— David Heinemeier Hansson

+ +

Commit to Competence this year

+

It’s that time of year when people start thinking about new year’s resolutions. The trouble with a lot of these aspirations is that they require the formation of new habits and carving out new chunks of time in an already busy day. That’s not impossible, of course, but it’s hard. But for most people, a significant portion of the day is already allocated to work. That’s a solid eight hours for the majority of people with a regular job. Forty hours a week. About two thousand hours a year. Imagine if you dedicated just 10% of that to getting better at what you do.
— David Heinemeier Hansson

+ +

Things we’re excited about

+ +

Workflows vs. Workarounds

+

We all get trained to take extra, time-consuming steps to make up for things that software should do, but doesn’t. No more! Check out these workflows that replace the Gmail or Outlook workarounds you’ve been using. And watch these new videos for even more tips on how to make the most of HEY.

+ +

Live Review Series

+

We often get questions about how we make decisions or evaluate work in progress. If you’ve wondered that as well, get a behind-the-scenes look at how we’ve designed features and our feedback process, in this playlist of Live Reviews.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18 new file mode 100644 index 0000000000000000000000000000000000000000..c739e4f8b261f9e5041469aa5a53b2f9811eac36 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18 @@ -0,0 +1,207 @@ + + + + + + + + + + + + + + + + + Basecamp: Rules of the road + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • January 18, 2024
+

Rules of the road

+
+
+
+ +
+
+
+ +

Hey there—

+

We just finished updating the 37signals employee handbook. Yes, I know. You’d rather read the dictionary than an employee handbook. They’re usually full of dense policies that are hard to understand and often out of date. They don’t tell you anything about how the company really works, or the things that matter most to you, like pay or promotions. But ours is much different. We put a lot of effort into being very transparent about how we work, and it’s just 16 pages. Here are a few sections that may be interesting to you:

+

Getting started: Onboarding new people well takes thought and preparation, and you never get a second shot at those "first day vibes." Your first day at a new job should be full of excitement. But in remote work, you’ll likely just walk to your same home office spot, turn on your computer, and get started without much fanfare. We do our best to give people a warm welcome through posts and pre-scheduled introductions. Each person’s onboarding project gives them an overview of what’s going to happen, what they should spend their time on, and what’s expected.

+

How we work: No matter what role you hold at 37signals, our cadence of 6-week cycles, and asynchronous work and communication are fundamentals. They’re a big part of how we prioritize work and keep our calendars free for periods of deep work and focus. We also have a few rituals, that are experiences shared by all, that help keep us connected to each other and our customers.

+

Your career path: People are motivated by personal growth; increasing their skills, developing a career. We make it clear from the start what the titles and proficiencies are for each job function, and how we calculate pay for each role. Qualifications and progress toward promotion shouldn’t be a guessing game.

+

If you’re interested in learning more about how we work, and how we use Basecamp, register for our upcoming Office Hours session on February 8th, 11:00 a.m. Central Time. Ashley and Kimberly will be leading a tour through our company HQ project, What Works, cycle projects, Automatic Check-ins, and more.

+ +
+ +

Thoughts we’ve shared

+ +

Swimming the center or the edge

+

Imagine a vast swimming pool 25 miles long, 50 miles wide, and 25 feet deep. Swimming this pool is akin to running a business. And how you swim this pool is akin to how you run the business. Everyone starts at the beginning, but you decide how close to the center or the edge you swim. There’s only one rule: You can’t turn around, there’s no going back. Where would you start?
— Jason Fried

+ +

Pessimism is on the retreat

+

We’ve lived through some strange years in the recent past. Much stranger than any I can remember since my earliest, solid memories of the broader world from the mid-80s. That’s been the vibe, at least as I’ve received it, over the last half decade at least. But I think maybe the fever is finally breaking. The dark clouds of pessimism are parting from optimistic rays of light. I think they’re seeping into the groundwater, and we’re seeing sprouts everywhere with brighter, greener hues of positivity.
— David Heinemeier Hansson

+ +

Things we’re excited about

+ +

HEY Calendar

+

Thanks to all the early release and beta testers of the new HEY Calendar! After some drama getting approved for Apple’s app store, we’re thrilled to have released the Calendar across all platforms (web, iOS, and Android). If you don’t have HEY already, today’s the perfect day to jump in with a 14-day free trial at hey.com.

+ +

Rails World and Rails 8 in 2024

+

Last October’s Rails World was the first major Rails conference on the European continent in over a decade, and sold out in less than 40 minutes! So in 2024, we’ll nearly double the capacity for attendance, and again have tons of new stuff to talk about for the next one in September in Toronto. It’ll be the conference where you go to hear about the latest technology and techniques in the Rails world from the people who build and advanced it.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18.html new file mode 100644 index 0000000000000000000000000000000000000000..c739e4f8b261f9e5041469aa5a53b2f9811eac36 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-01-18.html @@ -0,0 +1,207 @@ + + + + + + + + + + + + + + + + + Basecamp: Rules of the road + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • January 18, 2024
+

Rules of the road

+
+
+
+ +
+
+
+ +

Hey there—

+

We just finished updating the 37signals employee handbook. Yes, I know. You’d rather read the dictionary than an employee handbook. They’re usually full of dense policies that are hard to understand and often out of date. They don’t tell you anything about how the company really works, or the things that matter most to you, like pay or promotions. But ours is much different. We put a lot of effort into being very transparent about how we work, and it’s just 16 pages. Here are a few sections that may be interesting to you:

+

Getting started: Onboarding new people well takes thought and preparation, and you never get a second shot at those "first day vibes." Your first day at a new job should be full of excitement. But in remote work, you’ll likely just walk to your same home office spot, turn on your computer, and get started without much fanfare. We do our best to give people a warm welcome through posts and pre-scheduled introductions. Each person’s onboarding project gives them an overview of what’s going to happen, what they should spend their time on, and what’s expected.

+

How we work: No matter what role you hold at 37signals, our cadence of 6-week cycles, and asynchronous work and communication are fundamentals. They’re a big part of how we prioritize work and keep our calendars free for periods of deep work and focus. We also have a few rituals, that are experiences shared by all, that help keep us connected to each other and our customers.

+

Your career path: People are motivated by personal growth; increasing their skills, developing a career. We make it clear from the start what the titles and proficiencies are for each job function, and how we calculate pay for each role. Qualifications and progress toward promotion shouldn’t be a guessing game.

+

If you’re interested in learning more about how we work, and how we use Basecamp, register for our upcoming Office Hours session on February 8th, 11:00 a.m. Central Time. Ashley and Kimberly will be leading a tour through our company HQ project, What Works, cycle projects, Automatic Check-ins, and more.

+ +
+ +

Thoughts we’ve shared

+ +

Swimming the center or the edge

+

Imagine a vast swimming pool 25 miles long, 50 miles wide, and 25 feet deep. Swimming this pool is akin to running a business. And how you swim this pool is akin to how you run the business. Everyone starts at the beginning, but you decide how close to the center or the edge you swim. There’s only one rule: You can’t turn around, there’s no going back. Where would you start?
— Jason Fried

+ +

Pessimism is on the retreat

+

We’ve lived through some strange years in the recent past. Much stranger than any I can remember since my earliest, solid memories of the broader world from the mid-80s. That’s been the vibe, at least as I’ve received it, over the last half decade at least. But I think maybe the fever is finally breaking. The dark clouds of pessimism are parting from optimistic rays of light. I think they’re seeping into the groundwater, and we’re seeing sprouts everywhere with brighter, greener hues of positivity.
— David Heinemeier Hansson

+ +

Things we’re excited about

+ +

HEY Calendar

+

Thanks to all the early release and beta testers of the new HEY Calendar! After some drama getting approved for Apple’s app store, we’re thrilled to have released the Calendar across all platforms (web, iOS, and Android). If you don’t have HEY already, today’s the perfect day to jump in with a 14-day free trial at hey.com.

+ +

Rails World and Rails 8 in 2024

+

Last October’s Rails World was the first major Rails conference on the European continent in over a decade, and sold out in less than 40 minutes! So in 2024, we’ll nearly double the capacity for attendance, and again have tons of new stuff to talk about for the next one in September in Toronto. It’ll be the conference where you go to hear about the latest technology and techniques in the Rails world from the people who build and advanced it.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01 new file mode 100644 index 0000000000000000000000000000000000000000..e6f8d611cf8516306dd20577dcdbfd8a2081250c --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01 @@ -0,0 +1,208 @@ + + + + + + + + + + + + + + + + + Basecamp: Going live + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • February 1, 2024
+

Going live

+
+
+
+ +
+
+
+ +

Hey there—

+

We’ve been producing podcasts for a while now. In August 2017, we started “The Distance,†which focused on stories of businesses that have been operating for at least 25 years and the people who got them there. In 2021, we created the “REWORK Podcast,†a weekly discussion with 37signals co-founders Jason Fried and David Heinemeier Hansson, on their observations and learnings from 20+ years of building a business.

+

And the whole time, we’ve been doing it the traditional way, you know, recording it in advance, editing out the awkward um’s and ah’s, and then releasing it into the wild for listeners (and now viewers) to enjoy whenever they get a chance. A couple of weeks ago, we added in live episodes, and suddenly it’s not just a show anymore; it’s a conversation, a community event, and a real-time interaction.

+

Going live is like opening the door and letting the audience sit down on the couch with us. They can throw questions out, share their thoughts, and we can respond right then and there. It’s interaction in the moment, which feels way more personal and engaging.

+

Live shows also have this unpredictable vibe that pre-recorded content can’t match. Sure, it’s a bit riskier because you can’t edit out mistakes, but that’s also what makes it feel real. It’s like the difference between getting a letter and having a conversation.

+

Finally, we can make it an event that creates a sense of occasion and community, like you’re all gathering for something special. And we just did that with a live announcement of the launch of Campfire, the first ONCE product from 37signals!

+

If you missed the previous chatter about it (pun intended!), Campfire is a super simple group chat application. If you’ve used Slack or Teams, you already know how to chat with Campfire. Pay once, download, run one command, and host your whole company on your own server. It’s yours. Check it out!

+ +
+ +

Thoughts we’ve shared

+ +

We need a right to compute

+

The App Store dispute can be boiled down to one big question: Is the iPhone a computer or not? If it’s a computer, we ought to have the right to compute, like consumers have won the right to repair. If it’s a computer, it ought to be yours, and you ought to have the right to install whatever software you choose.
— David Heinemeier Hansson

+ +

Enough feedback comes quick

+

Invite 100, get 10, 5 probably tell you all you need to know. Or at least 80% of it, which is all you need to know. Another 10, 20, 50+ will end up telling you mostly the same as those core five. And you’ll find yourself repeating yourself — explaining the same thing you already explained, just to new people. Or thanking them for reports you’ve already received. The stuff that you loved learning the first time becomes irritating after three more people tell you three more times.
— Jason Fried

+ +

Things we’re excited about

+ +

Save important information with a “clipâ€

+

Have you ever been stuck outside your AirBnB looking for those check-in instructions? With HEY, it’s easy to save important information by saving a clip in your Clips Library. That way finding it when you need it takes just a couple taps. Watch this video, and I’m sure you’ll relate!

+ +

Merging threads in HEY

+

Ever have multiple threads floating around about the same thing? With HEY, you can merge those threads into one, without messing anything up for anyone else on those threads!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01.html new file mode 100644 index 0000000000000000000000000000000000000000..e6f8d611cf8516306dd20577dcdbfd8a2081250c --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-02-01.html @@ -0,0 +1,208 @@ + + + + + + + + + + + + + + + + + Basecamp: Going live + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • February 1, 2024
+

Going live

+
+
+
+ +
+
+
+ +

Hey there—

+

We’ve been producing podcasts for a while now. In August 2017, we started “The Distance,†which focused on stories of businesses that have been operating for at least 25 years and the people who got them there. In 2021, we created the “REWORK Podcast,†a weekly discussion with 37signals co-founders Jason Fried and David Heinemeier Hansson, on their observations and learnings from 20+ years of building a business.

+

And the whole time, we’ve been doing it the traditional way, you know, recording it in advance, editing out the awkward um’s and ah’s, and then releasing it into the wild for listeners (and now viewers) to enjoy whenever they get a chance. A couple of weeks ago, we added in live episodes, and suddenly it’s not just a show anymore; it’s a conversation, a community event, and a real-time interaction.

+

Going live is like opening the door and letting the audience sit down on the couch with us. They can throw questions out, share their thoughts, and we can respond right then and there. It’s interaction in the moment, which feels way more personal and engaging.

+

Live shows also have this unpredictable vibe that pre-recorded content can’t match. Sure, it’s a bit riskier because you can’t edit out mistakes, but that’s also what makes it feel real. It’s like the difference between getting a letter and having a conversation.

+

Finally, we can make it an event that creates a sense of occasion and community, like you’re all gathering for something special. And we just did that with a live announcement of the launch of Campfire, the first ONCE product from 37signals!

+

If you missed the previous chatter about it (pun intended!), Campfire is a super simple group chat application. If you’ve used Slack or Teams, you already know how to chat with Campfire. Pay once, download, run one command, and host your whole company on your own server. It’s yours. Check it out!

+ +
+ +

Thoughts we’ve shared

+ +

We need a right to compute

+

The App Store dispute can be boiled down to one big question: Is the iPhone a computer or not? If it’s a computer, we ought to have the right to compute, like consumers have won the right to repair. If it’s a computer, it ought to be yours, and you ought to have the right to install whatever software you choose.
— David Heinemeier Hansson

+ +

Enough feedback comes quick

+

Invite 100, get 10, 5 probably tell you all you need to know. Or at least 80% of it, which is all you need to know. Another 10, 20, 50+ will end up telling you mostly the same as those core five. And you’ll find yourself repeating yourself — explaining the same thing you already explained, just to new people. Or thanking them for reports you’ve already received. The stuff that you loved learning the first time becomes irritating after three more people tell you three more times.
— Jason Fried

+ +

Things we’re excited about

+ +

Save important information with a “clipâ€

+

Have you ever been stuck outside your AirBnB looking for those check-in instructions? With HEY, it’s easy to save important information by saving a clip in your Clips Library. That way finding it when you need it takes just a couple taps. Watch this video, and I’m sure you’ll relate!

+ +

Merging threads in HEY

+

Ever have multiple threads floating around about the same thing? With HEY, you can merge those threads into one, without messing anything up for anyone else on those threads!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14 new file mode 100644 index 0000000000000000000000000000000000000000..cdd95b57c0d153e31771ccabd44f8fcf5c42fce9 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14 @@ -0,0 +1,229 @@ + + + + + + + + + + + + + + + + + Basecamp: It’s (past) time to cut costs + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • March 14, 2024
+

It’s (past) time to cut costs

+
+
+
+ +
+
+
+ +

Hey there—

+

It’s not your imagination. Things have gotten pretty expensive. Last week, I paid $50 for take-out tacos! Tacos! Inflation has increased the cost of living by almost 20% in the U.S. since 2020. But it’s not just here. You can compare global inflation by country on the Financial Times website.

+

So whether you’re a solopreneur or a team of hundreds, it feels like it’s (past) time to be cutting unnecessary costs. Last year, the 37signals Operations team got us off the cloud, which is saving more than $7 million. Here are a few other ways to think about how to get leaner:

+ +

1. Always be looking at expenses

+

It’s hard to sit on the couch for three years and start to get up and try to run. But if you’re constantly exercising, it’s a lot easier to do better and feel comfortable adapting to a new reality.

+ +

2. Practice making more than you spend

+

Speaking of forming habits, if your habit is spending money, then that’s what you’ll be good at. It’s actually the easier thing to do. The harder thing is to make more money than you spend. But, if you don’t practice, how would you ever expect to be good at that?

+ +

3. What’s that thing really worth?

+

Look at something, and ask yourself if it’s worth it. Do the math. If it’s $90,000, and that’s six months of a developer’s time, are you getting six month’s worth of similar value out of this thing? Could we build it ourselves for less? Could we spend that money elsewhere and get more?

+ +

4. Cut your subscriptions

+

A lot of people who run relatively small companies talk about having 10, 15, or 20 subscriptions to pieces of software. It adds up. Does it feel reasonable and reasonable compared to the alternative? You may like Trello or Dropbox or Asana or Slack, but do you like them enough to pay for all of them? You might want to check your assumptions.

+ +

5. Watch out for variable costs

+

Let’s say you’re paying for five different products, and they’re all per seat. When the company grows, and you hire another 20 people or 100 people, everything gets way more expensive. Not just salaries, but also all your tools. It’s the same product you had before. Why are you paying so much more for it? When costs are variable, they can rise slowly until it’s this big huge snowball.

+

Cutting expenses isn’t just for inflationary times. It’s just good business practice. If you’ve discovered other troves of wasted expenses, let us know about it on LinkedIn or email me.

+ +
+ +

Thoughts we’ve shared

+ +

Rapid Fire with Jason and David

+

REWORK Podcast host Kimberly Rhodes puts 37signals CEO Jason Fried and CTO David Heinemeier Hansson in the hot seat in this recent episode. Here are a few of the questions…

+
    +
  • What book has been the most influential as you’ve built your business?
  • +
  • What’s the best single piece of business advice you’ve ever received?
  • +
  • What’s the one thing you wish someone had told you when you were first starting your business?
  • +
  • What habits do you have that help you be more productive?
  • +
+ +

Hooks, towel bars and software

+

Strangely, a recent bathroom renovation crystalized my perspective on product development. When being asked to choose between towel hooks or a towel bar, the choice was obvious: Hooks, of course. Hooks take up no space. Towel bars suck up space. But what do towel hooks have to do with product development? For me, just about everything.
— Jason Fried

+ +

Two heads

+

Product roles are frequently solo roles. There’s a lot of collaboration between designers and engineers, but it’s uncommon for two product people to work alongside one another. That’s why you hear a lot about being the “CEO of the product†or owning things. But we see product ideation as a partnership. What does that look like in practice?
— Brian Bailey, Head of Product Strategy at 37signals

+ +

Things we’re excited about

+ +

We’re hiring!

+

37signals is hiring a Rails programmer to work on Basecamp and HEY. You’ll be building new product features alongside a designer using our Shape Up methodology, as well as spending time addressing issues to make sure our apps are robust and our codebase is weed-free. We’re accepting applications until Monday, March 25th at 5pm CST.

+ +

Or things YOU’RE excited about

+

Are you one of the thousands of new Campfire fans? (If you haven’t heard of it, read more here.) We’re looking for people who are open to sharing how you use it, or what you like best. Tell us about your experience.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14.html new file mode 100644 index 0000000000000000000000000000000000000000..cdd95b57c0d153e31771ccabd44f8fcf5c42fce9 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-03-14.html @@ -0,0 +1,229 @@ + + + + + + + + + + + + + + + + + Basecamp: It’s (past) time to cut costs + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • March 14, 2024
+

It’s (past) time to cut costs

+
+
+
+ +
+
+
+ +

Hey there—

+

It’s not your imagination. Things have gotten pretty expensive. Last week, I paid $50 for take-out tacos! Tacos! Inflation has increased the cost of living by almost 20% in the U.S. since 2020. But it’s not just here. You can compare global inflation by country on the Financial Times website.

+

So whether you’re a solopreneur or a team of hundreds, it feels like it’s (past) time to be cutting unnecessary costs. Last year, the 37signals Operations team got us off the cloud, which is saving more than $7 million. Here are a few other ways to think about how to get leaner:

+ +

1. Always be looking at expenses

+

It’s hard to sit on the couch for three years and start to get up and try to run. But if you’re constantly exercising, it’s a lot easier to do better and feel comfortable adapting to a new reality.

+ +

2. Practice making more than you spend

+

Speaking of forming habits, if your habit is spending money, then that’s what you’ll be good at. It’s actually the easier thing to do. The harder thing is to make more money than you spend. But, if you don’t practice, how would you ever expect to be good at that?

+ +

3. What’s that thing really worth?

+

Look at something, and ask yourself if it’s worth it. Do the math. If it’s $90,000, and that’s six months of a developer’s time, are you getting six month’s worth of similar value out of this thing? Could we build it ourselves for less? Could we spend that money elsewhere and get more?

+ +

4. Cut your subscriptions

+

A lot of people who run relatively small companies talk about having 10, 15, or 20 subscriptions to pieces of software. It adds up. Does it feel reasonable and reasonable compared to the alternative? You may like Trello or Dropbox or Asana or Slack, but do you like them enough to pay for all of them? You might want to check your assumptions.

+ +

5. Watch out for variable costs

+

Let’s say you’re paying for five different products, and they’re all per seat. When the company grows, and you hire another 20 people or 100 people, everything gets way more expensive. Not just salaries, but also all your tools. It’s the same product you had before. Why are you paying so much more for it? When costs are variable, they can rise slowly until it’s this big huge snowball.

+

Cutting expenses isn’t just for inflationary times. It’s just good business practice. If you’ve discovered other troves of wasted expenses, let us know about it on LinkedIn or email me.

+ +
+ +

Thoughts we’ve shared

+ +

Rapid Fire with Jason and David

+

REWORK Podcast host Kimberly Rhodes puts 37signals CEO Jason Fried and CTO David Heinemeier Hansson in the hot seat in this recent episode. Here are a few of the questions…

+
    +
  • What book has been the most influential as you’ve built your business?
  • +
  • What’s the best single piece of business advice you’ve ever received?
  • +
  • What’s the one thing you wish someone had told you when you were first starting your business?
  • +
  • What habits do you have that help you be more productive?
  • +
+ +

Hooks, towel bars and software

+

Strangely, a recent bathroom renovation crystalized my perspective on product development. When being asked to choose between towel hooks or a towel bar, the choice was obvious: Hooks, of course. Hooks take up no space. Towel bars suck up space. But what do towel hooks have to do with product development? For me, just about everything.
— Jason Fried

+ +

Two heads

+

Product roles are frequently solo roles. There’s a lot of collaboration between designers and engineers, but it’s uncommon for two product people to work alongside one another. That’s why you hear a lot about being the “CEO of the product†or owning things. But we see product ideation as a partnership. What does that look like in practice?
— Brian Bailey, Head of Product Strategy at 37signals

+ +

Things we’re excited about

+ +

We’re hiring!

+

37signals is hiring a Rails programmer to work on Basecamp and HEY. You’ll be building new product features alongside a designer using our Shape Up methodology, as well as spending time addressing issues to make sure our apps are robust and our codebase is weed-free. We’re accepting applications until Monday, March 25th at 5pm CST.

+ +

Or things YOU’RE excited about

+

Are you one of the thousands of new Campfire fans? (If you haven’t heard of it, read more here.) We’re looking for people who are open to sharing how you use it, or what you like best. Tell us about your experience.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04 new file mode 100644 index 0000000000000000000000000000000000000000..38ffce7226d9e03db5b7def3c8f47436ca21964e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04 @@ -0,0 +1,215 @@ + + + + + + + + + + + + + + + + + Basecamp: How’s your work ethic? + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • April 4, 2024
+

How’s your work ethic?

+
+
+
+ +
+
+
+ +

Dear 37signals,

+

My boss is super passionate about our work, which is awesome, but it’s like he’s got a turbo button stuck on “max.†Everything’s “top priority,†and he’s all about those late-night pings, updates and tweaks. You know, the kind where you redo a project midnight because… well, reasons.

+

He’s really into micromanaging, too. Picture this: changing a single page umpteen times until it’s just so. His heart’s in the right place, aiming for the stars for our clients and all that, but I’m not totally convinced it’s making the magic happen like he thinks it is. He says if I was “fully committed,†I’d act the same way. AITA?

+

Signed,
— Running on Empty

+ +
+ +

Dear Empty,

+

In a word. No.

+

Hustlemania has captured a monopoly on entrepreneurial inspiration. This endless stream of pump-me-up quotes about working yourself to the bone. It’s time to snap out of it. The hustle may have started as a beacon for those with little to outsmart those with a lot, but now it’s just synonymous with “the grind.†And so many people end up broken and burned out with nothing to show for it.

+

You aren’t more worthy because you sacrificed everything, because you kept pushing through the pain or drove your team “to the max.â€

+

When management holds up certain people as having a “great work ethic†because they’re always around, always working, that’s a terrible example of a work ethic and a great example of someone who’s overworked.

+

We can’t do anything about your boss, but equating work ethic with excessive hours isn’t going to get you ahead.

+

Trust us. It doesn’t have to be crazy at work.

+ +
+ +

Thoughts we’ve shared

+ +

A New Take on Platform Preferences

+

David recently made the switch from Apple to Android and Mac to PC. In this episode of the REWORK Podcast, Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company was missing by being focused on the Apple ecosystem.

+ +

Avoiding pile-ups

+

When you work on really long projects, there’s no harm in kicking the can down the line. In other words, when you say “later,†it makes a pile at the end. But, when you work in six week cycles, or relatively short time frames, “later†means something else entirely. There’s no time for later. It’s now or not.
— Jason Fried

+ +

Things we’re excited about

+ +

New feature alerts!

+

Maybe you’re using it as a product roadmap and want to share it with customers. Or perhaps you’d like to give your board members visibility into your progress without bogging them down in the day-to-day details. Now you can make a Card Table public. Plus, we’ve made Bookmarks better than ever. You can bookmark pings and chats, delete old ones in one step, and see bookmarks from archived projects.

+ +

Seeing the big picture

+

Managing multiple projects or teams can be a lot to keep track of. Basecamp has tools to help you get a better handle on all the activity. From the Lineup to Mission Control, Basecamp can help you get an overview of what’s happening.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04.html new file mode 100644 index 0000000000000000000000000000000000000000..38ffce7226d9e03db5b7def3c8f47436ca21964e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-04-04.html @@ -0,0 +1,215 @@ + + + + + + + + + + + + + + + + + Basecamp: How’s your work ethic? + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • April 4, 2024
+

How’s your work ethic?

+
+
+
+ +
+
+
+ +

Dear 37signals,

+

My boss is super passionate about our work, which is awesome, but it’s like he’s got a turbo button stuck on “max.†Everything’s “top priority,†and he’s all about those late-night pings, updates and tweaks. You know, the kind where you redo a project midnight because… well, reasons.

+

He’s really into micromanaging, too. Picture this: changing a single page umpteen times until it’s just so. His heart’s in the right place, aiming for the stars for our clients and all that, but I’m not totally convinced it’s making the magic happen like he thinks it is. He says if I was “fully committed,†I’d act the same way. AITA?

+

Signed,
— Running on Empty

+ +
+ +

Dear Empty,

+

In a word. No.

+

Hustlemania has captured a monopoly on entrepreneurial inspiration. This endless stream of pump-me-up quotes about working yourself to the bone. It’s time to snap out of it. The hustle may have started as a beacon for those with little to outsmart those with a lot, but now it’s just synonymous with “the grind.†And so many people end up broken and burned out with nothing to show for it.

+

You aren’t more worthy because you sacrificed everything, because you kept pushing through the pain or drove your team “to the max.â€

+

When management holds up certain people as having a “great work ethic†because they’re always around, always working, that’s a terrible example of a work ethic and a great example of someone who’s overworked.

+

We can’t do anything about your boss, but equating work ethic with excessive hours isn’t going to get you ahead.

+

Trust us. It doesn’t have to be crazy at work.

+ +
+ +

Thoughts we’ve shared

+ +

A New Take on Platform Preferences

+

David recently made the switch from Apple to Android and Mac to PC. In this episode of the REWORK Podcast, Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company was missing by being focused on the Apple ecosystem.

+ +

Avoiding pile-ups

+

When you work on really long projects, there’s no harm in kicking the can down the line. In other words, when you say “later,†it makes a pile at the end. But, when you work in six week cycles, or relatively short time frames, “later†means something else entirely. There’s no time for later. It’s now or not.
— Jason Fried

+ +

Things we’re excited about

+ +

New feature alerts!

+

Maybe you’re using it as a product roadmap and want to share it with customers. Or perhaps you’d like to give your board members visibility into your progress without bogging them down in the day-to-day details. Now you can make a Card Table public. Plus, we’ve made Bookmarks better than ever. You can bookmark pings and chats, delete old ones in one step, and see bookmarks from archived projects.

+ +

Seeing the big picture

+

Managing multiple projects or teams can be a lot to keep track of. Basecamp has tools to help you get a better handle on all the activity. From the Lineup to Mission Control, Basecamp can help you get an overview of what’s happening.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17 new file mode 100644 index 0000000000000000000000000000000000000000..b5d60b95bfd36fe9d9c8c4527f537c4399498b16 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17 @@ -0,0 +1,218 @@ + + + + + + + + + + + + + + + + + Basecamp: Shape Up — it’s not just for products + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • May 17, 2024
+

Shape Up — it’s not just for products

+
+
+
+ +
+
+
+ +

Hey there—

+

We talk about Shape Up a lot. After all, it’s the way we work and central to how we’re able to ship a lot of products and features quickly, with small teams. Shape Up is focused on product development, but a lot of it is applicable to any situation. Here’s an example of how we applied the concept of shaping to the marketing campaign we did for the HEY Calendar launch.

+ +

Setting boundaries

+

This is really a question of “appetiteâ€, or how much time are we willing to invest in this? We’re continually experimenting with new marketing channels and highlighting different products. In general, our maximum appetite is a single cycle. We only have three people on the marketing team, so devoting one or two people for a whole cycle is a lot. Smaller, one-week projects might be something like updates to the Basecamp website or a single feature video. HEY Calendar is almost a whole product in itself, so we were willing to devote two people to it for three weeks, or half a cycle.

+ +

Shaping the work

+

“Shaping†is about setting the team up for success by clarifying the problem/goal and thinking through the general solution. The work isn’t specified down to individual elements or tasks, but the overall solution is spelled out. And, we try to address any open questions or rabbit holes we could see up front.

+

We started with a few possible campaign themes, each with several elements in mind… a longer form “anthem†video, a series of videos about specific features, and a new landing page that showed HEY Email and Calendar together. We then promoted all of these creative assets on LinkedIn and YouTube.

+

After discussing the options, we decided to keep it simple. Since HEY Calendar is all new, it was more important to show how it actually worked than to spend a lot of time on an elaborate brand video. Also, we could just add a dedicated page for the new feature to HEY.com instead of trying to cram ALL the features on one. Finally, we chose a “Best of Both†theme that highlights how HEY Calendar combines the utility of digital calendars with the personality of paper calendars — something that differentiates it from Apple Calendar and Google Calendar.

+

Here’s the final pitch, and how we shared it in the Marketing Kickoff 🥾 before the cycle started.

+ +

Handing it off to the team

+

Here’s the project in Basecamp. In the pitch, we outlined what each of the use cases might look like, but there was a lot more to actually bring the ideas to life. We didn’t produce that list of ideas exactly, and that’s okay. We expect that things will be cut and added along the way, just as when developing new features.

+

And, here’s a playlist of the final work!

+

If you’re curious about other ways we use Shape Up in non-product work, drop me a line.

+ +
+ +

Thoughts we’ve shared

+ +

Why am I still doing this?

+

This year, 37signals celebrates its 25th anniversary! Founder Jason Fried blogs about why he’s still in it, and why he’s as motivated as ever.

+ +

A Spin-Off Story

+

On the REWORK Podcast, we talk about spinning off products. They stress the value of keeping contracts simple and how once the handover is done, it’s best to take a hands-off approach and let the new team run things. They share their experiences with boards and underline the need for trust and flexibility.

+ +

Things we’re excited about

+ +

New feature alerts!

+

We’ve just revamped an essential part of HEY — working with long email threads! Before, one click expanded all of them, which was disorienting. Now, you can take a peek into individual messages, while the rest stay in place.

+

In Basecamp, you’ll definitely want to check out References, a new feature that automatically ties related things together! No more “Where was that original message?†or “What happened to the card for this?†References appear in a separate tab alongside comments.

+ +

The next ONCE product…

+

Nope, sorry. Not going to tell you what it is yet. But if you watch or listen in to this recent podcast episode, we’ve been dropping some clues and an exciting announcement about the price point.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17.html new file mode 100644 index 0000000000000000000000000000000000000000..b5d60b95bfd36fe9d9c8c4527f537c4399498b16 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-17.html @@ -0,0 +1,218 @@ + + + + + + + + + + + + + + + + + Basecamp: Shape Up — it’s not just for products + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • May 17, 2024
+

Shape Up — it’s not just for products

+
+
+
+ +
+
+
+ +

Hey there—

+

We talk about Shape Up a lot. After all, it’s the way we work and central to how we’re able to ship a lot of products and features quickly, with small teams. Shape Up is focused on product development, but a lot of it is applicable to any situation. Here’s an example of how we applied the concept of shaping to the marketing campaign we did for the HEY Calendar launch.

+ +

Setting boundaries

+

This is really a question of “appetiteâ€, or how much time are we willing to invest in this? We’re continually experimenting with new marketing channels and highlighting different products. In general, our maximum appetite is a single cycle. We only have three people on the marketing team, so devoting one or two people for a whole cycle is a lot. Smaller, one-week projects might be something like updates to the Basecamp website or a single feature video. HEY Calendar is almost a whole product in itself, so we were willing to devote two people to it for three weeks, or half a cycle.

+ +

Shaping the work

+

“Shaping†is about setting the team up for success by clarifying the problem/goal and thinking through the general solution. The work isn’t specified down to individual elements or tasks, but the overall solution is spelled out. And, we try to address any open questions or rabbit holes we could see up front.

+

We started with a few possible campaign themes, each with several elements in mind… a longer form “anthem†video, a series of videos about specific features, and a new landing page that showed HEY Email and Calendar together. We then promoted all of these creative assets on LinkedIn and YouTube.

+

After discussing the options, we decided to keep it simple. Since HEY Calendar is all new, it was more important to show how it actually worked than to spend a lot of time on an elaborate brand video. Also, we could just add a dedicated page for the new feature to HEY.com instead of trying to cram ALL the features on one. Finally, we chose a “Best of Both†theme that highlights how HEY Calendar combines the utility of digital calendars with the personality of paper calendars — something that differentiates it from Apple Calendar and Google Calendar.

+

Here’s the final pitch, and how we shared it in the Marketing Kickoff 🥾 before the cycle started.

+ +

Handing it off to the team

+

Here’s the project in Basecamp. In the pitch, we outlined what each of the use cases might look like, but there was a lot more to actually bring the ideas to life. We didn’t produce that list of ideas exactly, and that’s okay. We expect that things will be cut and added along the way, just as when developing new features.

+

And, here’s a playlist of the final work!

+

If you’re curious about other ways we use Shape Up in non-product work, drop me a line.

+ +
+ +

Thoughts we’ve shared

+ +

Why am I still doing this?

+

This year, 37signals celebrates its 25th anniversary! Founder Jason Fried blogs about why he’s still in it, and why he’s as motivated as ever.

+ +

A Spin-Off Story

+

On the REWORK Podcast, we talk about spinning off products. They stress the value of keeping contracts simple and how once the handover is done, it’s best to take a hands-off approach and let the new team run things. They share their experiences with boards and underline the need for trust and flexibility.

+ +

Things we’re excited about

+ +

New feature alerts!

+

We’ve just revamped an essential part of HEY — working with long email threads! Before, one click expanded all of them, which was disorienting. Now, you can take a peek into individual messages, while the rest stay in place.

+

In Basecamp, you’ll definitely want to check out References, a new feature that automatically ties related things together! No more “Where was that original message?†or “What happened to the card for this?†References appear in a separate tab alongside comments.

+ +

The next ONCE product…

+

Nope, sorry. Not going to tell you what it is yet. But if you watch or listen in to this recent podcast episode, we’ve been dropping some clues and an exciting announcement about the price point.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31 new file mode 100644 index 0000000000000000000000000000000000000000..9fe01c9cee9a661efbc2da7fe11ae9e0155e8df2 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31 @@ -0,0 +1,215 @@ + + + + + + + + + + + + + + + + + Basecamp: Meetings you hate, and how to avoid them + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • May 31, 2024
+

Meetings you hate, and how to avoid them

+
+
+
+ +
+
+
+ +

Hey there—

+

Everywhere you look, people are ranting about meetings — hours of your life you won’t get back, no time to get RealWork™ï¸ done, videoconference fatigue… But just saying you hate them won’t make them go away. Here are three common meetings you hate, and how to avoid them:

+ +

The Team Update

+

Usually held weekly, the agenda is always the same. You go around the room (or, “around the horn†if your boss think’s they’re a former ship’s captain), and tell everyone what you’ve been working on. The trickiest part of this is how long you ramble on. Less than a minute, and the boss thinks you’ve been slacking. More than three minutes and your team will accuse you of brown-nosing and standing between them and lunch.

+

How to avoid it: Start writing, and reading. A shared document (or a weekly check-in, in Basecamp 😉), will take care of this nicely as long as you follow the two important steps. Step one, you have to write one. Step two, read what others have written. Andrea, our head of people, wrote a great post, reminding us what a good check-in looks like.

+ +

The Planning Meeting

+

You could have anywhere from six to 600 people in this one, but either way, don’t let the number of people fool you. There’s no work happening here. This is the meeting about the work. There’s a slide deck that someone will read page by page, verbatim, including, the timeline for for the gantt chart, the most recent update, and the schedule of future update meetings and pre-meeting updates.

+

How to avoid it: Make a project with everything people need to see and know about it. When people ask you questions about the timeline, point them to the project. When someone is looking for the file for the thing, point them to the project. When someone sends you a meeting request… you get the idea.

+ +

This Could Have Been an Email

+

A close cousin to the Planning Meeting, this meeting could have been summed up in a 2-line email, but instead it’s a 27-minute meeting. But you should be grateful, because the ended it early and the organizer “gave you 3 minutes back.â€

+

How to avoid it: Was it even worth an email? Or was it just a thought you could have kept to yourself? Just kidding. Start a new trend, write a quick note, and be done with it. Express your gratitude by reading the notes that others send to you.

+ +
+ +

Thoughts we’ve shared

+ +

Paranoia and desperation in the AI gold rush

+

I’ve never seen so much paranoia in technology about missing out on The Next Big Thing as with AI. Companies seem less excited about the prospects than they are petrified that its going to kill them. Maybe that fear is justified, maybe it’s not, but what’s incontestable is the kind of desperation it’s leading to.
— David Heinemeier Hansson

+ +

The subtle art of staying out of it

+

On the REWORK Podcast, we talk about the importance of stepping out of the day-to-day operations as a founder. Giving employees room to call the shots can spark new ideas and get things done faster. It also inspires people to think beyond just following orders.

+ +

Things we’re excited about

+ +

You just went viral, now what?

+

At 37signals, we recently had a video pop off. It was exciting to witness people respond so positively to something that I was proud of. We didn’t work too hard on it, it just sorta happened because we were having fun. As the video climbed in views, shares, and compliments from strangers, I noticed myself getting high on my own supply. Checking LinkedIn, X, and TikTok every hour for another hit. Letting it all go to my head.
— Chad Neidt

+ +

The next ONCE product…

+

Did you catch the announcement? It won’t be long now til you can get your very own copy of Writebook — for free!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31.html new file mode 100644 index 0000000000000000000000000000000000000000..9fe01c9cee9a661efbc2da7fe11ae9e0155e8df2 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-05-31.html @@ -0,0 +1,215 @@ + + + + + + + + + + + + + + + + + Basecamp: Meetings you hate, and how to avoid them + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • May 31, 2024
+

Meetings you hate, and how to avoid them

+
+
+
+ +
+
+
+ +

Hey there—

+

Everywhere you look, people are ranting about meetings — hours of your life you won’t get back, no time to get RealWork™ï¸ done, videoconference fatigue… But just saying you hate them won’t make them go away. Here are three common meetings you hate, and how to avoid them:

+ +

The Team Update

+

Usually held weekly, the agenda is always the same. You go around the room (or, “around the horn†if your boss think’s they’re a former ship’s captain), and tell everyone what you’ve been working on. The trickiest part of this is how long you ramble on. Less than a minute, and the boss thinks you’ve been slacking. More than three minutes and your team will accuse you of brown-nosing and standing between them and lunch.

+

How to avoid it: Start writing, and reading. A shared document (or a weekly check-in, in Basecamp 😉), will take care of this nicely as long as you follow the two important steps. Step one, you have to write one. Step two, read what others have written. Andrea, our head of people, wrote a great post, reminding us what a good check-in looks like.

+ +

The Planning Meeting

+

You could have anywhere from six to 600 people in this one, but either way, don’t let the number of people fool you. There’s no work happening here. This is the meeting about the work. There’s a slide deck that someone will read page by page, verbatim, including, the timeline for for the gantt chart, the most recent update, and the schedule of future update meetings and pre-meeting updates.

+

How to avoid it: Make a project with everything people need to see and know about it. When people ask you questions about the timeline, point them to the project. When someone is looking for the file for the thing, point them to the project. When someone sends you a meeting request… you get the idea.

+ +

This Could Have Been an Email

+

A close cousin to the Planning Meeting, this meeting could have been summed up in a 2-line email, but instead it’s a 27-minute meeting. But you should be grateful, because the ended it early and the organizer “gave you 3 minutes back.â€

+

How to avoid it: Was it even worth an email? Or was it just a thought you could have kept to yourself? Just kidding. Start a new trend, write a quick note, and be done with it. Express your gratitude by reading the notes that others send to you.

+ +
+ +

Thoughts we’ve shared

+ +

Paranoia and desperation in the AI gold rush

+

I’ve never seen so much paranoia in technology about missing out on The Next Big Thing as with AI. Companies seem less excited about the prospects than they are petrified that its going to kill them. Maybe that fear is justified, maybe it’s not, but what’s incontestable is the kind of desperation it’s leading to.
— David Heinemeier Hansson

+ +

The subtle art of staying out of it

+

On the REWORK Podcast, we talk about the importance of stepping out of the day-to-day operations as a founder. Giving employees room to call the shots can spark new ideas and get things done faster. It also inspires people to think beyond just following orders.

+ +

Things we’re excited about

+ +

You just went viral, now what?

+

At 37signals, we recently had a video pop off. It was exciting to witness people respond so positively to something that I was proud of. We didn’t work too hard on it, it just sorta happened because we were having fun. As the video climbed in views, shares, and compliments from strangers, I noticed myself getting high on my own supply. Checking LinkedIn, X, and TikTok every hour for another hit. Letting it all go to my head.
— Chad Neidt

+ +

The next ONCE product…

+

Did you catch the announcement? It won’t be long now til you can get your very own copy of Writebook — for free!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13 new file mode 100644 index 0000000000000000000000000000000000000000..5423d895f8ad04d28faff0d7b38fec03f4e6d94b --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13 @@ -0,0 +1,218 @@ + + + + + + + + + + + + + + + + + Basecamp: What’s next? + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • June 13, 2024
+

What’s next?

+
+
+
+ +
+
+
+ +

Hey there—

+

Sometimes you have too many good ideas. But sometimes you might be waiting for inspiration to strike. How long do you wait for that mythopoetic muse to show up? We’d say, don’t wait.

+ +

Get inspired by nature

+

Spend some time outside. Take a walk in the woods. Stroll through a prairie. Climb a hill. Get down on your knees and look at the grass. Plant a garden. No space? Get some plants or flowers and put them on your desk. And if you’re lucky enough to live near botanical gardens, visit a few times a year during peak seasons. What you’ll see are ridiculously good designs. Millions of iterations are folded into what you see. Everything is the product of a million successful tries. The colors and shapes and structures and textures are manifestations of survival. If it’s alive it’s good design.

+ +

Build something that you need

+

You may not think you need anything right now. But have you run across something in every day life that just seems like it could be better, or easier, or less clunky? Maybe, like Jason, your homeowner’s association has terrible software. Those could be problems you could solve.

+ +

Check out the customers you already have

+

The other place to look for problems is with the customers you already have, what actual industries are they in? If you’re working on something on their behalf, is there a bespoke piece of software that they’re trying to get you to build? Maybe their problem is common in the industry and there’s a generic software solution that you could build. You’re already getting intimate with a problem, and can build on it from there.

+ +

Just start building

+

Building anything is good practice. It doesn’t even really matter. Before Basecamp, Jason and David were working on something completely different that didn’t turn out to be a major commercial success, but it was very helpful for honing the skills to create Basecamp. You can work for clients and pay the bills, but also work on something for yourself, even if it’s kind of halfway stupid, because that’s the practice you need for when the good idea actually comes to you. If the great idea comes to you, and it’s literally your first idea, you’re probably going to blow it. You’re probably going to squander it because you’ve had no practice on some dummy problems.

+ +
+ +

Thoughts we’ve shared

+ +

How does it compare to…?

+

That’s a common question you often hear when you suggest a product to someone. They already have something, and they want to know how the thing you’re recommending compares to the thing they already have. But it’s an impossible question to answer.
— Jason Fried

+ +

Live design review for Workbook

+

Another first look at the newest ONCE product and the design process. Jason Fried and Jason Zimdars (37signals principal designer) walk through a design review, including recent changes, what makes v1 and what doesn’t, and discussed a variety of small UX improvements.

+ +

Things we’re excited about

+ +

Introducing Omakub

+

Linux can look and feel so good, but it often doesn’t out of the box. It’s almost like there’s a rite of passage in certain parts of the community where becoming an expert in the intricacies of every tool and its theming is required to prove you’re a proper nerd. I think that’s a bit silly, so I created Omakub: An opinionated web developer setup for Ubuntu. Omakub turns a fresh Ubuntu installation into a fully-configured, beautiful, and modern web development system by running a single command.
— David Heinemeier Hansson

+ +

We’re hiring!

+

We’re looking for experienced Rails programmers based in the Americas. The salary range for this position is $170,000-$201,980 USD. You’ll be building new product features alongside a designer using our Shape Up methodology, as well as spending time addressing issues to make sure our apps are robust and our codebase is weed free.

+ +

Meet people just like you

+

Are you part of the Basecamp C@mmunity yet? It’s the place where long-time users and folks brand new to the platform exchange ideas about improving the way they work. You’ll learn from small teams helping each other stay on top of a project, new businesses showing how they bring calm to a growing team, and even non-profit groups like teachers using Basecamp to coordinate projects between staff and parents.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13.html new file mode 100644 index 0000000000000000000000000000000000000000..5423d895f8ad04d28faff0d7b38fec03f4e6d94b --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-06-13.html @@ -0,0 +1,218 @@ + + + + + + + + + + + + + + + + + Basecamp: What’s next? + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • June 13, 2024
+

What’s next?

+
+
+
+ +
+
+
+ +

Hey there—

+

Sometimes you have too many good ideas. But sometimes you might be waiting for inspiration to strike. How long do you wait for that mythopoetic muse to show up? We’d say, don’t wait.

+ +

Get inspired by nature

+

Spend some time outside. Take a walk in the woods. Stroll through a prairie. Climb a hill. Get down on your knees and look at the grass. Plant a garden. No space? Get some plants or flowers and put them on your desk. And if you’re lucky enough to live near botanical gardens, visit a few times a year during peak seasons. What you’ll see are ridiculously good designs. Millions of iterations are folded into what you see. Everything is the product of a million successful tries. The colors and shapes and structures and textures are manifestations of survival. If it’s alive it’s good design.

+ +

Build something that you need

+

You may not think you need anything right now. But have you run across something in every day life that just seems like it could be better, or easier, or less clunky? Maybe, like Jason, your homeowner’s association has terrible software. Those could be problems you could solve.

+ +

Check out the customers you already have

+

The other place to look for problems is with the customers you already have, what actual industries are they in? If you’re working on something on their behalf, is there a bespoke piece of software that they’re trying to get you to build? Maybe their problem is common in the industry and there’s a generic software solution that you could build. You’re already getting intimate with a problem, and can build on it from there.

+ +

Just start building

+

Building anything is good practice. It doesn’t even really matter. Before Basecamp, Jason and David were working on something completely different that didn’t turn out to be a major commercial success, but it was very helpful for honing the skills to create Basecamp. You can work for clients and pay the bills, but also work on something for yourself, even if it’s kind of halfway stupid, because that’s the practice you need for when the good idea actually comes to you. If the great idea comes to you, and it’s literally your first idea, you’re probably going to blow it. You’re probably going to squander it because you’ve had no practice on some dummy problems.

+ +
+ +

Thoughts we’ve shared

+ +

How does it compare to…?

+

That’s a common question you often hear when you suggest a product to someone. They already have something, and they want to know how the thing you’re recommending compares to the thing they already have. But it’s an impossible question to answer.
— Jason Fried

+ +

Live design review for Workbook

+

Another first look at the newest ONCE product and the design process. Jason Fried and Jason Zimdars (37signals principal designer) walk through a design review, including recent changes, what makes v1 and what doesn’t, and discussed a variety of small UX improvements.

+ +

Things we’re excited about

+ +

Introducing Omakub

+

Linux can look and feel so good, but it often doesn’t out of the box. It’s almost like there’s a rite of passage in certain parts of the community where becoming an expert in the intricacies of every tool and its theming is required to prove you’re a proper nerd. I think that’s a bit silly, so I created Omakub: An opinionated web developer setup for Ubuntu. Omakub turns a fresh Ubuntu installation into a fully-configured, beautiful, and modern web development system by running a single command.
— David Heinemeier Hansson

+ +

We’re hiring!

+

We’re looking for experienced Rails programmers based in the Americas. The salary range for this position is $170,000-$201,980 USD. You’ll be building new product features alongside a designer using our Shape Up methodology, as well as spending time addressing issues to make sure our apps are robust and our codebase is weed free.

+ +

Meet people just like you

+

Are you part of the Basecamp C@mmunity yet? It’s the place where long-time users and folks brand new to the platform exchange ideas about improving the way they work. You’ll learn from small teams helping each other stay on top of a project, new businesses showing how they bring calm to a growing team, and even non-profit groups like teachers using Basecamp to coordinate projects between staff and parents.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15 new file mode 100644 index 0000000000000000000000000000000000000000..ed66e26cfaa850b2644b780748b12dcc058cfc07 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15 @@ -0,0 +1,216 @@ + + + + + + + + + + + + + + + + + Basecamp: The power of writing + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • July 15, 2024
+

The power of writing

+
+
+
+ +
+
+
+ +

Hey there—

+

In a world dominated by tweets, sound bites, and quick updates, long-form writing is starting to feel like a thing of the past. But expanding your thoughts beyond five bullets on a slide, or 140 characters, gives you power and opportunity. With complete sentences, and paragraphs, and even chapters, you can explain complex ideas, develop nuanced arguments, and engage deeply with readers. And it isn’t just about length—it’s about depth.

+

When you write long, you can examine a topic, presenting it from multiple angles. You can build an entire world or story. You create more and share more.

+

We believe in the power of thoughtful writing. That’s why we created HEY World, and now Writebook. Whether you’re drafting an in-depth article, creating comprehensive guides, or documenting detailed processes, Writebook is your partner in producing high-quality content and publishing it online for free!

+

Some things you might create:

+
    +
  • Comprehensive Guides and Tutorials: Use Writebook to create step-by-step instructions that help users fully understand and utilize your products or services.
  • +
  • Research Papers and Case Studies: Academics and professionals can use Writebook to organize and present their research, and focus on that instead of navigating a complex online web publishing tool.
  • +
  • Company Documentation: Internal documents, like the 37signals Employee Handbook, training materials, and project reports, are easy to find and share.
  • +
  • Personal Projects: Whether it’s drafting a novel, compiling a memoir, or collaborating on a family history, Writebook lets you and your co-authors publish together.
  • +
+ +

How will you use it?

+

If you’re curious about some of the decisions behind the scenes, here’s some of the thinking behind Writebook, why it’s a place to publish, not just a place to write.

+

Also, the original name was Workbook, but how did we get to Writebook? (Or any of our product names?)

+ +
+ +

Thoughts we’ve shared

+ +

Decisions are hard

+

Making decisions can be a huge burden—exhausting, isolating, anxiety-inducing. This dynamic plays out at even at home. After a long day at work, my wife and I negotiate not so much what we’re having for dinner, but who has to decide. I’ll cook, but you have to pick… One of my favorite bits of advice about decision making comes from the late Clayton Christensen, who once wrote, “It’s easier to do something 100% of the time, than 98% of the time.†Making the decision ahead of time means you don’t have to decide again every time you face that decision.
— Jason Zimdars, Principal Designer at 37signals

+ +

Listener Questions: HR Edition

+

How do we approach people management and performance reviews? Do we use AI to screen applications for open jobs? What do we look for in hiring? You had questions, we have answers. Andrea LaRowe, Head of People Operations at 37signals, joins host Kimberly Rhodes in this episode of the REWORK Podcast.

+

By the way, if you want a little more REWORK in your life, stop by the new merch store. (The notepad is my personal favorite!)

+ +

Things we’re excited about

+ +

It’s been a big summer for HEY

+

We’ve added new features, new account plans and an iPad app for HEY Calendar! Here’s some of the latest:

+

Since HEY launched, we’ve heard from many of you who want to share all the goodness of HEY with the people in your family. We get it! We have partners, kids, and parents who would benefit from HEY, too. Introducing HEY for Families — add up to 4 additional HEY accounts for just $179/year total! One person pays and invites everyone, but the accounts remain separate and private.

+

From multiple reminders to mobile updates, you need to see what’s new in HEY email, calendar and the new iPad app. And, if you have multiple external email addresses, now you can add name tags to keep it clear. It’s been a popular request!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15.html new file mode 100644 index 0000000000000000000000000000000000000000..ed66e26cfaa850b2644b780748b12dcc058cfc07 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-15.html @@ -0,0 +1,216 @@ + + + + + + + + + + + + + + + + + Basecamp: The power of writing + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • July 15, 2024
+

The power of writing

+
+
+
+ +
+
+
+ +

Hey there—

+

In a world dominated by tweets, sound bites, and quick updates, long-form writing is starting to feel like a thing of the past. But expanding your thoughts beyond five bullets on a slide, or 140 characters, gives you power and opportunity. With complete sentences, and paragraphs, and even chapters, you can explain complex ideas, develop nuanced arguments, and engage deeply with readers. And it isn’t just about length—it’s about depth.

+

When you write long, you can examine a topic, presenting it from multiple angles. You can build an entire world or story. You create more and share more.

+

We believe in the power of thoughtful writing. That’s why we created HEY World, and now Writebook. Whether you’re drafting an in-depth article, creating comprehensive guides, or documenting detailed processes, Writebook is your partner in producing high-quality content and publishing it online for free!

+

Some things you might create:

+
    +
  • Comprehensive Guides and Tutorials: Use Writebook to create step-by-step instructions that help users fully understand and utilize your products or services.
  • +
  • Research Papers and Case Studies: Academics and professionals can use Writebook to organize and present their research, and focus on that instead of navigating a complex online web publishing tool.
  • +
  • Company Documentation: Internal documents, like the 37signals Employee Handbook, training materials, and project reports, are easy to find and share.
  • +
  • Personal Projects: Whether it’s drafting a novel, compiling a memoir, or collaborating on a family history, Writebook lets you and your co-authors publish together.
  • +
+ +

How will you use it?

+

If you’re curious about some of the decisions behind the scenes, here’s some of the thinking behind Writebook, why it’s a place to publish, not just a place to write.

+

Also, the original name was Workbook, but how did we get to Writebook? (Or any of our product names?)

+ +
+ +

Thoughts we’ve shared

+ +

Decisions are hard

+

Making decisions can be a huge burden—exhausting, isolating, anxiety-inducing. This dynamic plays out at even at home. After a long day at work, my wife and I negotiate not so much what we’re having for dinner, but who has to decide. I’ll cook, but you have to pick… One of my favorite bits of advice about decision making comes from the late Clayton Christensen, who once wrote, “It’s easier to do something 100% of the time, than 98% of the time.†Making the decision ahead of time means you don’t have to decide again every time you face that decision.
— Jason Zimdars, Principal Designer at 37signals

+ +

Listener Questions: HR Edition

+

How do we approach people management and performance reviews? Do we use AI to screen applications for open jobs? What do we look for in hiring? You had questions, we have answers. Andrea LaRowe, Head of People Operations at 37signals, joins host Kimberly Rhodes in this episode of the REWORK Podcast.

+

By the way, if you want a little more REWORK in your life, stop by the new merch store. (The notepad is my personal favorite!)

+ +

Things we’re excited about

+ +

It’s been a big summer for HEY

+

We’ve added new features, new account plans and an iPad app for HEY Calendar! Here’s some of the latest:

+

Since HEY launched, we’ve heard from many of you who want to share all the goodness of HEY with the people in your family. We get it! We have partners, kids, and parents who would benefit from HEY, too. Introducing HEY for Families — add up to 4 additional HEY accounts for just $179/year total! One person pays and invites everyone, but the accounts remain separate and private.

+

From multiple reminders to mobile updates, you need to see what’s new in HEY email, calendar and the new iPad app. And, if you have multiple external email addresses, now you can add name tags to keep it clear. It’s been a popular request!

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29 new file mode 100644 index 0000000000000000000000000000000000000000..6a3e78cf65ffd807d5f0a70100457a7300b99073 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29 @@ -0,0 +1,209 @@ + + + + + + + + + + + + + + + + + Basecamp: You need less than you think + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • July 29, 2024
+

You need less than you think

+
+
+
+ +
+
+
+ +

Hey there—

+

When you’re running a small business, you may think you need to have “all the things†when it comes to documentation. But you probably need less legal overhead than you think.

+

Take trademarks, for instance. Sure, having a registered trademark can give you some peace of mind. And in the U.S., you can register one pretty easily for just a few hundred dollars. But do you need to do it at all? Trademark protection is only as strong as your willingness and ability to defend it. If someone infringes on your trademark, are you prepared fund a legal battle? If you’ve been using the name or logo for a while, you may have some protection without a formal registration.

+

Then there are contracts. Conventional wisdom says long contracts with exhaustive clauses are important. The reality? No contract can protect you from everything. Instead of getting lost in legal jargon, why not use clear, straightforward bullet points to outline your agreement? It’s about building trust and clarity, not creating a document that no one fully comprehends. Here’s a old favorite example of a client contract.

+

Years ago, we created a one-page contract to spin-off a business. It could have been a handshake — it wouldn’t have changed anything. Part of it was daring ourselves to keep it that simple. Sure, we could have handed it to lawyers, who would have added more pages and billed everyone on both sides. But at the end of the day, keeping it simple worked. This approach might not suit every situation, but it’s a viable option more often than you might think.

+

Licenses are another area where simplicity can win. At 37signals, we use a version of the MIT Open Source license for all our ONCE products. It’s short, to the point, and doesn’t overcomplicate things. A simple, clear license can save you time, money, and headaches.

+

On occasion, we do run things by a Real Lawyer™, but that’s not the default. So if you’ve been dreading filing that thing or letting that contract slow you don’t. Maybe you don’t need to. Maybe you can take a simpler path and get back to what you do best — building a great business.

+ +
+ +

Thoughts we’ve shared

+ +

(Literally) Moving with Basecamp

+

Brian, our head of product strategy, is moving across the country this week. And of course, he used Basecamp to manage the project and track the progress — including a Hill Chart. Check it out here.

+ +

SaaStock Interview with Jason Fried

+

A company is essentially two things: a group of people and a collection of decisions. How those people make these decisions is the art of running a business (37signals). We make decisions every single day, it’s what often dictates the direction of a business. Some decisions work out and some don’t. Some are quick to make and some tough to call. You’ll never be able to consider every single piece of data, analysis or consequence when making a decision — sometimes a decision has to be made from the gut.

+ +

Listener Questions: HR Edition

+

How do we approach people management and performance reviews? Do we use AI to screen applications for open jobs? What do we look for in hiring? You had questions, we have answers. Andrea LaRowe, Head of People Operations at 37signals, joins host Kimberly Rhodes in this episode of the REWORK Podcast.

+

By the way, if you want a little more REWORK in your life, stop by the new merch store. (The notepad is my personal favorite!)

+ +

Things we’re excited about

+ +

Is it time to go Pro?

+

Have you checked out the new Timesheet feature in Basecamp 4? We’ve been excited to see the positive response. And, if you’re the admin for your Basecamp account, you might also be interested in the Admin Pro Pack that gives you additional controls over your account, changing permissions for sending pings, editing project details, turning on public links, and archiving/deleting projects. You can also require two-factor authentication and change chat history settings.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29.html new file mode 100644 index 0000000000000000000000000000000000000000..6a3e78cf65ffd807d5f0a70100457a7300b99073 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-07-29.html @@ -0,0 +1,209 @@ + + + + + + + + + + + + + + + + + Basecamp: You need less than you think + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • July 29, 2024
+

You need less than you think

+
+
+
+ +
+
+
+ +

Hey there—

+

When you’re running a small business, you may think you need to have “all the things†when it comes to documentation. But you probably need less legal overhead than you think.

+

Take trademarks, for instance. Sure, having a registered trademark can give you some peace of mind. And in the U.S., you can register one pretty easily for just a few hundred dollars. But do you need to do it at all? Trademark protection is only as strong as your willingness and ability to defend it. If someone infringes on your trademark, are you prepared fund a legal battle? If you’ve been using the name or logo for a while, you may have some protection without a formal registration.

+

Then there are contracts. Conventional wisdom says long contracts with exhaustive clauses are important. The reality? No contract can protect you from everything. Instead of getting lost in legal jargon, why not use clear, straightforward bullet points to outline your agreement? It’s about building trust and clarity, not creating a document that no one fully comprehends. Here’s a old favorite example of a client contract.

+

Years ago, we created a one-page contract to spin-off a business. It could have been a handshake — it wouldn’t have changed anything. Part of it was daring ourselves to keep it that simple. Sure, we could have handed it to lawyers, who would have added more pages and billed everyone on both sides. But at the end of the day, keeping it simple worked. This approach might not suit every situation, but it’s a viable option more often than you might think.

+

Licenses are another area where simplicity can win. At 37signals, we use a version of the MIT Open Source license for all our ONCE products. It’s short, to the point, and doesn’t overcomplicate things. A simple, clear license can save you time, money, and headaches.

+

On occasion, we do run things by a Real Lawyer™, but that’s not the default. So if you’ve been dreading filing that thing or letting that contract slow you don’t. Maybe you don’t need to. Maybe you can take a simpler path and get back to what you do best — building a great business.

+ +
+ +

Thoughts we’ve shared

+ +

(Literally) Moving with Basecamp

+

Brian, our head of product strategy, is moving across the country this week. And of course, he used Basecamp to manage the project and track the progress — including a Hill Chart. Check it out here.

+ +

SaaStock Interview with Jason Fried

+

A company is essentially two things: a group of people and a collection of decisions. How those people make these decisions is the art of running a business (37signals). We make decisions every single day, it’s what often dictates the direction of a business. Some decisions work out and some don’t. Some are quick to make and some tough to call. You’ll never be able to consider every single piece of data, analysis or consequence when making a decision — sometimes a decision has to be made from the gut.

+ +

Listener Questions: HR Edition

+

How do we approach people management and performance reviews? Do we use AI to screen applications for open jobs? What do we look for in hiring? You had questions, we have answers. Andrea LaRowe, Head of People Operations at 37signals, joins host Kimberly Rhodes in this episode of the REWORK Podcast.

+

By the way, if you want a little more REWORK in your life, stop by the new merch store. (The notepad is my personal favorite!)

+ +

Things we’re excited about

+ +

Is it time to go Pro?

+

Have you checked out the new Timesheet feature in Basecamp 4? We’ve been excited to see the positive response. And, if you’re the admin for your Basecamp account, you might also be interested in the Admin Pro Pack that gives you additional controls over your account, changing permissions for sending pings, editing project details, turning on public links, and archiving/deleting projects. You can also require two-factor authentication and change chat history settings.

+ +

Until next time,
— Elaine, COO at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09 new file mode 100644 index 0000000000000000000000000000000000000000..7109fa15645cfe39572531072be93f241dc03ad7 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09 @@ -0,0 +1,203 @@ + + + + + + + + + + + + + + + + + Basecamp: How we work + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
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+
Newsletter • September 9, 2024
+

How we work

+
+
+
+ +
+
+
+ +

Hey there—

+

There are a couple truths about working at 37signals that cause my friends to cock their heads in confusion. One of those truths is that we have an active comic book & video game chat room. Another is that we have no full time managers. “Who’s responsible for who does what?!†is a common, incredulous question.

+

My response is, well, everyone! Everyone’s responsible for the charter of their team and the quality and momentum of projects. And everyone at the company is conscientious and comfortable being individually accountable for their work and impact.

+

That’s not to say that we’re all on our own with no guidance or camaraderie. Senior staff mentor more junior staff. Our small team structure provides support and community in our can-be-isolating remote environment. Sticky performance problems are bubbled up to senior leadership to handle. Hiring and on-boarding new employees is a joint effort.

+

We also use a number of mechanisms to assume some tasks that would typically fall to a manager.

+

In place of stand-ups or status checks, we employ the automatic check-in feature in Basecamp. Everyone’s expected to answer a daily question about what they worked on. It keeps us accountable, our work visible, and our days focused on work, not meetings.

+

We also use Heartbeats and Kickoffs to communicate what we’re working on and the impact it’s had. At the start of every 6-week cycle, each team writes a kickoff outlining planned work. At the end of the cycle, we write a corresponding heartbeat summarizing what we accomplished. Jason, David, and Kimberly discussed Heartbeats and Kickoffs in depth in the latest episode of the REWORK podcast.

+

Like check-ins, heartbeats and kickoffs are shared widely at the company. They offer a comprehensive look into what others are working on, what went well, and what didn’t. They’re a chance to celebrate the work of each individual on the team. And they act as a durable record of progress over the course of years, even decades in our case.

+

While many companies couldn’t operate without their managers, we’ve found it works for us. Even if you’re ride or die for your managers, it’s possible to distribute some of that important work to the eager members of your team! Streamline status checks in Basecamp. Or give a version of heartbeats or kickoffs a try, if your team would benefit from the act of writing and sharing their plans and achievements.

+ +
+ +

Some recent updates and news

+ +

Give Pings a Name

+

We use the Basecamp Pings feature a lot at 37signals. Pings are great for real-time communication, when you want to hash out something quickly 1-to-1 or in a small group. Now you can assign names and pictures to Pings, to make them easier to spot in your Hey menu. Keep in mind, everyone on the Ping can see the title and image you select. So maybe save the especially clever names for your co-worker buddies group ping.

+ +

Journal for HEY Calendar

+

HEY Calendar is a lot more than just events on a schedule. You can track time, log habits, and add tasks — all in one place.

+

Now, it’s even more personal with the addition of Journal, a dedicated spot for daily notes. Use it to jot down reminders, take notes during a meeting, or simply reflect on the day. You can even add photo highlights. It’s your private space to use as you’d like! Try HEY and its Calendar free for 30 days.

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09.html new file mode 100644 index 0000000000000000000000000000000000000000..7109fa15645cfe39572531072be93f241dc03ad7 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-09-09.html @@ -0,0 +1,203 @@ + + + + + + + + + + + + + + + + + Basecamp: How we work + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+
Newsletter • September 9, 2024
+

How we work

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+
+ +
+
+
+ +

Hey there—

+

There are a couple truths about working at 37signals that cause my friends to cock their heads in confusion. One of those truths is that we have an active comic book & video game chat room. Another is that we have no full time managers. “Who’s responsible for who does what?!†is a common, incredulous question.

+

My response is, well, everyone! Everyone’s responsible for the charter of their team and the quality and momentum of projects. And everyone at the company is conscientious and comfortable being individually accountable for their work and impact.

+

That’s not to say that we’re all on our own with no guidance or camaraderie. Senior staff mentor more junior staff. Our small team structure provides support and community in our can-be-isolating remote environment. Sticky performance problems are bubbled up to senior leadership to handle. Hiring and on-boarding new employees is a joint effort.

+

We also use a number of mechanisms to assume some tasks that would typically fall to a manager.

+

In place of stand-ups or status checks, we employ the automatic check-in feature in Basecamp. Everyone’s expected to answer a daily question about what they worked on. It keeps us accountable, our work visible, and our days focused on work, not meetings.

+

We also use Heartbeats and Kickoffs to communicate what we’re working on and the impact it’s had. At the start of every 6-week cycle, each team writes a kickoff outlining planned work. At the end of the cycle, we write a corresponding heartbeat summarizing what we accomplished. Jason, David, and Kimberly discussed Heartbeats and Kickoffs in depth in the latest episode of the REWORK podcast.

+

Like check-ins, heartbeats and kickoffs are shared widely at the company. They offer a comprehensive look into what others are working on, what went well, and what didn’t. They’re a chance to celebrate the work of each individual on the team. And they act as a durable record of progress over the course of years, even decades in our case.

+

While many companies couldn’t operate without their managers, we’ve found it works for us. Even if you’re ride or die for your managers, it’s possible to distribute some of that important work to the eager members of your team! Streamline status checks in Basecamp. Or give a version of heartbeats or kickoffs a try, if your team would benefit from the act of writing and sharing their plans and achievements.

+ +
+ +

Some recent updates and news

+ +

Give Pings a Name

+

We use the Basecamp Pings feature a lot at 37signals. Pings are great for real-time communication, when you want to hash out something quickly 1-to-1 or in a small group. Now you can assign names and pictures to Pings, to make them easier to spot in your Hey menu. Keep in mind, everyone on the Ping can see the title and image you select. So maybe save the especially clever names for your co-worker buddies group ping.

+ +

Journal for HEY Calendar

+

HEY Calendar is a lot more than just events on a schedule. You can track time, log habits, and add tasks — all in one place.

+

Now, it’s even more personal with the addition of Journal, a dedicated spot for daily notes. Use it to jot down reminders, take notes during a meeting, or simply reflect on the day. You can even add photo highlights. It’s your private space to use as you’d like! Try HEY and its Calendar free for 30 days.

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01 new file mode 100644 index 0000000000000000000000000000000000000000..0622bfce4907ebdc9e4b91d5724022e33f8bc29d --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01 @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: The art of problem restatement + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • October 1, 2024
+

The art of problem restatement

+
+
+
+ +
+
+
+ +

Hey there—

+

I’m having a tough time writing this newsletter. No particular reason, but an opening isn’t coming to me as easily as it usually does. I’ve written and deleted 5 paragraphs in the last hour. I was starting to get frustrated, ready to set this whole task aside until tomorrow.

+

But sometimes writing through the frustration is a valuable exercise. Getting words down on paper, in the hopes that a direction will reveal itself. I write newsletters to share information with you, but also to share process. Offer a glimpse behind the scenes of our small company and how we make software. And sometimes process is messy and malleable. My writing process, to be sure! But even our own product development process at 37signals. We run into problems that need a fix in the course of building & maintaining our apps, and we consider different paths before landing on the one that leads us to the just-right solution.

+

At 37signals, we talk often internally about applying ‘judo’ in our process. Judo is the art of problem restatement. When our programmers and designers run into a bug or a feature that needs retooling, there are usually multiple ways to address the issue. One could involve hours and hours of potentially deeply repercussive work. Another might take only a few hours, using the tools and structure we already have in place. We much prefer the simpler approach. The end result tends to be as good an experience as if we took the more complex route.

+

The practice is efficient, but it’s also clever and fun. Like when it’s 7:00pm, you forgot to stop at the grocery store, and your kids are waiting for dinner. You judo the situation, raid your fridge, and get creative! The meal might end up being quite simple, using what you have on hand, but it’s just as nourishing as an elaborate dinner, and you didn’t spend an outsized amount of time or effort on the problem. Judo isn’t a last resort shortcut, but a skill that we celebrate at 37signals and encourage our employees to hone.

+

This newsletter edition is my attempt at judoing writer’s block! Are there problems that come up in your work where you can you step back, simplify what needs to be done, and take a fresh approach?

+ +
+ +

Some recent updates and news

+ +

New in HEY: Bubble Up Now

+

You’ve always been able to use the Bubble Up feature to schedule messages to float to the top of your Imbox. Now you can bubble up emails immediately so they sit at the top of your screen until you dismiss them. I use Bubble Up Now like a to-do list. Emails come in that I need to respond to, so I make sure they stay bubbled up to the top where I can see them & reply when I have time throughout my day.

+ +

Hotwire Native, Solid Queue, and Kamal 2.0 releases

+

At 37signals we make customer facing products, like Basecamp, HEY, and our ONCE line. But we also spend considerable time building open-source tools that improve how our own team develops & runs our apps. We recently celebrated 3 launches that not only help us, but also other developers in our industry. Hotwire Native, a web-first framework for building native mobile apps; Solid Queue 1.0, a DB-based queuing backend for Active Job; and Kamal 2.0, a deployment tool for running web apps directly on VMs or bare metal servers.

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, October 23, 2024, at 11:00AM CT. They’ll be sharing best practices for adding and working with clients in Basecamp. Bring your questions and get them answered by a Basecamp expert in real time. Register here!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01.html new file mode 100644 index 0000000000000000000000000000000000000000..0622bfce4907ebdc9e4b91d5724022e33f8bc29d --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-01.html @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: The art of problem restatement + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • October 1, 2024
+

The art of problem restatement

+
+
+
+ +
+
+
+ +

Hey there—

+

I’m having a tough time writing this newsletter. No particular reason, but an opening isn’t coming to me as easily as it usually does. I’ve written and deleted 5 paragraphs in the last hour. I was starting to get frustrated, ready to set this whole task aside until tomorrow.

+

But sometimes writing through the frustration is a valuable exercise. Getting words down on paper, in the hopes that a direction will reveal itself. I write newsletters to share information with you, but also to share process. Offer a glimpse behind the scenes of our small company and how we make software. And sometimes process is messy and malleable. My writing process, to be sure! But even our own product development process at 37signals. We run into problems that need a fix in the course of building & maintaining our apps, and we consider different paths before landing on the one that leads us to the just-right solution.

+

At 37signals, we talk often internally about applying ‘judo’ in our process. Judo is the art of problem restatement. When our programmers and designers run into a bug or a feature that needs retooling, there are usually multiple ways to address the issue. One could involve hours and hours of potentially deeply repercussive work. Another might take only a few hours, using the tools and structure we already have in place. We much prefer the simpler approach. The end result tends to be as good an experience as if we took the more complex route.

+

The practice is efficient, but it’s also clever and fun. Like when it’s 7:00pm, you forgot to stop at the grocery store, and your kids are waiting for dinner. You judo the situation, raid your fridge, and get creative! The meal might end up being quite simple, using what you have on hand, but it’s just as nourishing as an elaborate dinner, and you didn’t spend an outsized amount of time or effort on the problem. Judo isn’t a last resort shortcut, but a skill that we celebrate at 37signals and encourage our employees to hone.

+

This newsletter edition is my attempt at judoing writer’s block! Are there problems that come up in your work where you can you step back, simplify what needs to be done, and take a fresh approach?

+ +
+ +

Some recent updates and news

+ +

New in HEY: Bubble Up Now

+

You’ve always been able to use the Bubble Up feature to schedule messages to float to the top of your Imbox. Now you can bubble up emails immediately so they sit at the top of your screen until you dismiss them. I use Bubble Up Now like a to-do list. Emails come in that I need to respond to, so I make sure they stay bubbled up to the top where I can see them & reply when I have time throughout my day.

+ +

Hotwire Native, Solid Queue, and Kamal 2.0 releases

+

At 37signals we make customer facing products, like Basecamp, HEY, and our ONCE line. But we also spend considerable time building open-source tools that improve how our own team develops & runs our apps. We recently celebrated 3 launches that not only help us, but also other developers in our industry. Hotwire Native, a web-first framework for building native mobile apps; Solid Queue 1.0, a DB-based queuing backend for Active Job; and Kamal 2.0, a deployment tool for running web apps directly on VMs or bare metal servers.

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, October 23, 2024, at 11:00AM CT. They’ll be sharing best practices for adding and working with clients in Basecamp. Bring your questions and get them answered by a Basecamp expert in real time. Register here!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29 new file mode 100644 index 0000000000000000000000000000000000000000..90e5ceb7042e827e8935379eaf2921954643f671 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29 @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: Our best meet-up ever + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • October 29, 2024
+

Our best meet-up ever

+
+
+
+ +
+
+
+ +

Hey there—

+

Three weeks ago, we held our semi-annual meet-up in Montréal. It was our best meet-up ever, which is saying something because we’ve been doing them at least twice a year for about 20 years!

+

So, what’s a meet-up? 37signals is a fully remote company — no office headquarters. We have about 60 employees who work from their home offices throughout 19 countries. A little over half of our staff hails from North America, and the rest are distributed throughout Asia, Australia, Europe, and South America. We cover a lot of time zones, so the bulk of our work is done using asynchronous communication. But twice a year we meet in person for a week to engage in some valuable face to face time. We meet in a different city every time, usually Spring in Europe and Autumn in North America.

+

The primary goal of the meet-up is building camaraderie in a work context. Meeting new people, seeing old colleagues, forming relationships and strengthening existing ones. We accomplish this by providing a ton of free time. The meet-up agenda has a few mandatory events — the All Hands address on Monday morning, lightning talks on Wednesday morning, and the closing peer recognition & milestone anniversary celebration on Thursday afternoon. Those 3 events account for about 6 hours of a 4-day event. The rest of the time is up to individuals and teams to decide how to make the most of our short time together.

+

Most often that means our teams are meeting to talk about how a project is going, or to discuss their strategy for long-term work, or to hash out a recent problem. I sat in on a meeting in Montréal with Customer Support managers and some Principal Programmers in which they discussed changing how issues are bubbled up from the Support team to our On Call programmers. They came up with a new, improved process almost immediately. But then they sat together for an hour, asked questions, and learned from each other about each team’s relationship to On Call. The process update could have happened in Basecamp, from our home offices, in a few hours. The rest of the meeting — the slower, less purposeful, valuable conversation — maybe not so much.

+

That said, we also encourage social time! Putting away the laptop, getting outside, exploring the city we’ve all traveled to, and talking about things unrelated to work. We provide a couple planned excursions and small group dinners, and people have the option to sign up for what interests them. In Montréal, a group took a boat ride on the river, another took an architectural tour of Habitat 67, and a huge cohort attended the home opener for the Canadiens hockey team. We also provide a space for socializing within the workspace. In Montréal we had a full café to ourselves. Plenty of comfortable seating for impromptu chatting over what turned out to be an absurdly good pistachio latté.

+

So why was this meet-up, of the nearly 30 I’ve personally planned, our very best? This meet-up was a definitive return to quality. We booked a meeting venue that is historic, inspirational, and offers unparalleled service. We stayed a hotel 150m from the meeting space for easy access back and forth, and with the comfort amenities we like. We searched high & low for a caterer with restaurant quality food, instead of typical corporate caterers who seem to all have the same recipe for overcooked steamed vegetables with gelatinous “cheese†sauce. We brought in our own furniture, to make the auditorium space softer, very comfortable. And we used a highly professional audio-visual company to run our presentations.

+

Anyone who’s planned an event — personally or professionally — knows the basic list of vendors is non-negotiable. But the spectrum of quality for venues, food, and services is massive. For a long time, we stayed safely in the middle of that spectrum, sometimes erring too far on the lower end, for the sake of the budget. In Montréal we purposely went higher end, for the sake of our experience.

+

And it worked. The overall experience enhanced our time together and by extension, our working together. People wanted to hang out in the gorgeous space to meet. The venue was energizing — the opposite of a draining, fluorescent-lit hotel conference room. Everyone stayed for lunch because the food was so good, instead of venturing out to nearby restaurants and fracturing the day. The presentations went off without a hitch which made them light, fun, and engaging. As we begin planning our Spring 2025 meet-up, we’re looking to replicate our experience in Montréal by building an event that inspires us. It’s the only proper setting, really, for the incredible work done by our teams every day.

+ +
+ +

Some recent updates and news

+ +

New in Basecamp: Do more with Public Links

+

Public links let you share parts of your Basecamp projects with people outside your account. Until now, you could only share a basic message, document, or to-do. Now the sharing experience is more dynamic. To-dos and events within your public link are clickable, so recipients have access to detailed information about each item. And now you can include comments on messages, documents, and to-dos, giving more context when you share something publicly. Read more.

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, November 6, at 10:00AM CT. They’ll be chatting with Michael and Gabriel from the 37signals Quality Assurance team about how they use Basecamp for QA. Bring your questions and get them answered live by 4 Basecamp experts! Register here!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29.html new file mode 100644 index 0000000000000000000000000000000000000000..90e5ceb7042e827e8935379eaf2921954643f671 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-10-29.html @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: Our best meet-up ever + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • October 29, 2024
+

Our best meet-up ever

+
+
+
+ +
+
+
+ +

Hey there—

+

Three weeks ago, we held our semi-annual meet-up in Montréal. It was our best meet-up ever, which is saying something because we’ve been doing them at least twice a year for about 20 years!

+

So, what’s a meet-up? 37signals is a fully remote company — no office headquarters. We have about 60 employees who work from their home offices throughout 19 countries. A little over half of our staff hails from North America, and the rest are distributed throughout Asia, Australia, Europe, and South America. We cover a lot of time zones, so the bulk of our work is done using asynchronous communication. But twice a year we meet in person for a week to engage in some valuable face to face time. We meet in a different city every time, usually Spring in Europe and Autumn in North America.

+

The primary goal of the meet-up is building camaraderie in a work context. Meeting new people, seeing old colleagues, forming relationships and strengthening existing ones. We accomplish this by providing a ton of free time. The meet-up agenda has a few mandatory events — the All Hands address on Monday morning, lightning talks on Wednesday morning, and the closing peer recognition & milestone anniversary celebration on Thursday afternoon. Those 3 events account for about 6 hours of a 4-day event. The rest of the time is up to individuals and teams to decide how to make the most of our short time together.

+

Most often that means our teams are meeting to talk about how a project is going, or to discuss their strategy for long-term work, or to hash out a recent problem. I sat in on a meeting in Montréal with Customer Support managers and some Principal Programmers in which they discussed changing how issues are bubbled up from the Support team to our On Call programmers. They came up with a new, improved process almost immediately. But then they sat together for an hour, asked questions, and learned from each other about each team’s relationship to On Call. The process update could have happened in Basecamp, from our home offices, in a few hours. The rest of the meeting — the slower, less purposeful, valuable conversation — maybe not so much.

+

That said, we also encourage social time! Putting away the laptop, getting outside, exploring the city we’ve all traveled to, and talking about things unrelated to work. We provide a couple planned excursions and small group dinners, and people have the option to sign up for what interests them. In Montréal, a group took a boat ride on the river, another took an architectural tour of Habitat 67, and a huge cohort attended the home opener for the Canadiens hockey team. We also provide a space for socializing within the workspace. In Montréal we had a full café to ourselves. Plenty of comfortable seating for impromptu chatting over what turned out to be an absurdly good pistachio latté.

+

So why was this meet-up, of the nearly 30 I’ve personally planned, our very best? This meet-up was a definitive return to quality. We booked a meeting venue that is historic, inspirational, and offers unparalleled service. We stayed a hotel 150m from the meeting space for easy access back and forth, and with the comfort amenities we like. We searched high & low for a caterer with restaurant quality food, instead of typical corporate caterers who seem to all have the same recipe for overcooked steamed vegetables with gelatinous “cheese†sauce. We brought in our own furniture, to make the auditorium space softer, very comfortable. And we used a highly professional audio-visual company to run our presentations.

+

Anyone who’s planned an event — personally or professionally — knows the basic list of vendors is non-negotiable. But the spectrum of quality for venues, food, and services is massive. For a long time, we stayed safely in the middle of that spectrum, sometimes erring too far on the lower end, for the sake of the budget. In Montréal we purposely went higher end, for the sake of our experience.

+

And it worked. The overall experience enhanced our time together and by extension, our working together. People wanted to hang out in the gorgeous space to meet. The venue was energizing — the opposite of a draining, fluorescent-lit hotel conference room. Everyone stayed for lunch because the food was so good, instead of venturing out to nearby restaurants and fracturing the day. The presentations went off without a hitch which made them light, fun, and engaging. As we begin planning our Spring 2025 meet-up, we’re looking to replicate our experience in Montréal by building an event that inspires us. It’s the only proper setting, really, for the incredible work done by our teams every day.

+ +
+ +

Some recent updates and news

+ +

New in Basecamp: Do more with Public Links

+

Public links let you share parts of your Basecamp projects with people outside your account. Until now, you could only share a basic message, document, or to-do. Now the sharing experience is more dynamic. To-dos and events within your public link are clickable, so recipients have access to detailed information about each item. And now you can include comments on messages, documents, and to-dos, giving more context when you share something publicly. Read more.

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, November 6, at 10:00AM CT. They’ll be chatting with Michael and Gabriel from the 37signals Quality Assurance team about how they use Basecamp for QA. Bring your questions and get them answered live by 4 Basecamp experts! Register here!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22 new file mode 100644 index 0000000000000000000000000000000000000000..eb95362d683cce042fa8bd53f98db7a6fa463875 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22 @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: Hire when it hurts… or don’t + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • November 22, 2024
+

Hire when it hurts… or don’t

+
+
+
+ +
+
+
+ +

Hey there—

+

We don’t hire often at 37signals. In fact, we only hire when it hurts. And lately our Ops team in Asia has been hurting for a third member.

+

Our Ops team is responsible for keeping our lights on and apps running smoothly. To ensure that happens, our mighty team of 10 uses a follow the sun model. Incident and on-call response flows through team members, region to region — the Americas, to Europe, to Asia — so critical work remains prioritized. The sun touches the Asia-Pacific region for quite a while, so we made the decision to hire a third teammate to distribute the work more evenly.

+

You might think — hire when it hurts, doesn’t that mean lowering standards? The team is in pain! Hire someone, quickly, and get them some help! But, no, we take a different approach at 37signals.

+

First, “hire when it hurts†is a simplification. Hurts means mild discomfort, not abject agony. A 2–3 on the pain scale, not an 8–9.

+

Second, because we work under constraints, because we’re able to say no, and because we’re used to achieving big things with small teams, our teams are conditioned to make highly impactful choices about their scope of work before compromising on something as important as a new teammate. We can be highly selective about who we’re bringing on because our teams are empowered to make such choices while waiting for the right person to come along.

+

Our SRE search is looking very promising! But there have also been times in the recent past when we’ve concluded a hiring round without the reward of a new teammate at the end of it.

+

Earlier this year, we put out a call for a new Rails programmer. We received over 1,000 applications! Yet none of those applications convinced us that hiring would be advantageous. Our existing team is in great shape. Adding someone who we’re not excited about means potentially adding bloat to the team. Weighing them down and reducing their capacity, which isn’t fair to them nor does it serve to ease the pain that prompted hiring in the first place.

+

The work will always be there. If you enable your teams to amp up or throttle that work according to their capacity, hiring becomes a simple exercise. ‘No’ is always an option for empowered teams — within their work, and to hiring.

+ +
+ +

Some recent updates

+ +

New in HEY: Power Through New

+

Spending too much time going through unread emails? Even with The Screener keeping unwanted messages out, it can be hard to stay on top of new emails coming in. We recently introduced Power Through New — a streamlined way to get through unread messages quickly. Read more!

+ +

New in HEY: Accessibility improvements to HEY Calendar

+

Navigating a calendar with a screen reader can be tricky. Screen readers typically read content in a left-to-right, top-to-bottom sequence, which doesn’t match the layout of a calendar grid. So, we made improvements to make HEY Calendar easier to use with a screen reader. Read more!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22.html new file mode 100644 index 0000000000000000000000000000000000000000..eb95362d683cce042fa8bd53f98db7a6fa463875 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2024-11-22.html @@ -0,0 +1,202 @@ + + + + + + + + + + + + + + + + + Basecamp: Hire when it hurts… or don’t + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • November 22, 2024
+

Hire when it hurts… or don’t

+
+
+
+ +
+
+
+ +

Hey there—

+

We don’t hire often at 37signals. In fact, we only hire when it hurts. And lately our Ops team in Asia has been hurting for a third member.

+

Our Ops team is responsible for keeping our lights on and apps running smoothly. To ensure that happens, our mighty team of 10 uses a follow the sun model. Incident and on-call response flows through team members, region to region — the Americas, to Europe, to Asia — so critical work remains prioritized. The sun touches the Asia-Pacific region for quite a while, so we made the decision to hire a third teammate to distribute the work more evenly.

+

You might think — hire when it hurts, doesn’t that mean lowering standards? The team is in pain! Hire someone, quickly, and get them some help! But, no, we take a different approach at 37signals.

+

First, “hire when it hurts†is a simplification. Hurts means mild discomfort, not abject agony. A 2–3 on the pain scale, not an 8–9.

+

Second, because we work under constraints, because we’re able to say no, and because we’re used to achieving big things with small teams, our teams are conditioned to make highly impactful choices about their scope of work before compromising on something as important as a new teammate. We can be highly selective about who we’re bringing on because our teams are empowered to make such choices while waiting for the right person to come along.

+

Our SRE search is looking very promising! But there have also been times in the recent past when we’ve concluded a hiring round without the reward of a new teammate at the end of it.

+

Earlier this year, we put out a call for a new Rails programmer. We received over 1,000 applications! Yet none of those applications convinced us that hiring would be advantageous. Our existing team is in great shape. Adding someone who we’re not excited about means potentially adding bloat to the team. Weighing them down and reducing their capacity, which isn’t fair to them nor does it serve to ease the pain that prompted hiring in the first place.

+

The work will always be there. If you enable your teams to amp up or throttle that work according to their capacity, hiring becomes a simple exercise. ‘No’ is always an option for empowered teams — within their work, and to hiring.

+ +
+ +

Some recent updates

+ +

New in HEY: Power Through New

+

Spending too much time going through unread emails? Even with The Screener keeping unwanted messages out, it can be hard to stay on top of new emails coming in. We recently introduced Power Through New — a streamlined way to get through unread messages quickly. Read more!

+ +

New in HEY: Accessibility improvements to HEY Calendar

+

Navigating a calendar with a screen reader can be tricky. Screen readers typically read content in a left-to-right, top-to-bottom sequence, which doesn’t match the layout of a calendar grid. So, we made improvements to make HEY Calendar easier to use with a screen reader. Read more!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13 new file mode 100644 index 0000000000000000000000000000000000000000..49f21ad3320961a142b53781904be5d400dc39b7 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13 @@ -0,0 +1,200 @@ + + + + + + + + + + + + + + + + + Basecamp: Consider the full problem + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
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+
+
Newsletter • January 13, 2025
+

Consider the full problem

+
+
+
+ +
+
+
+ +

Hello there!

+

A few years ago, I made a decision that was meant to increase efficiency and improve my quality of life at work. Because I didn’t fully consider the problem I was trying to solve, the decision ended up making things more complicated.

+

Some background. 37signals is a remote company which means we have staff all over the world, including all over the United States. The company establishes a business presence & files taxes in each state. We have 27 US employees working from 15 states. So it’s a considerable task to maintain 30+ payroll tax accounts, not to mention fielding the agonizingly tedious state correspondence that accompany them.

+

I wanted help managing our state accounts. I thought I wanted help with organization. Our tax information was scattered across platforms — in Basecamp, on spreadsheets, and in our payroll software. I was manually tracking deadlines and notices, and I completed those as they came due. I thought, if I could find a solution that managed all of that for me, I could reduce the headache.

+

Enter tax compliance software and its lofty promises of managing this work better than I ever could. You’ll never miss a filing deadline again! You’ll only receive mail you need to see! New registrations are as simple as clicking a button! So I signed up, ready to unload my burden onto a service whose sole job is to organize all the moving parts of tax compliance for me.

+

But while organization was an issue, it wasn’t my full problem. I was also seeking peace of mind. Comfort and security in knowing that the process I use works 100% of the time. The compliance product we ended up using “works†in the sense that our information is all in one place. But I’m still regularly checking up, verifying that they’re doing the work with the same diligence I’d put into it, 100% of the time. Adding software has decreased my peace of mind surrounding tax compliance. Had I fully considered my problem, I never would have added the service and instead shored up my existing tracking process in Basecamp.

+

The lesson I took? Fully consider the problem I’m trying to solve. Then seek the least complex solution that addresses both the surface and deeper aspects of it. My existing tool — Basecamp — used more thoughtfully was all I really needed to solve my problem.

+ +
+ +

Some news and thoughts we’ve shared:

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, January 22, at 11:00AM CT. They’ll be joined by a Basecamp customer to walk through how they use Basecamp to manage projects outside of work. Peek inside live accounts to see how Basecamp can manage family life, vacations, hobbies, and more. Bring your questions and get them answered live by a Basecamp expert. Register here!

+ +

37signals Dev Blog

+

Victor of our Ops team wrote an update about our move out of the cloud, how we use Prometheus for metrics, alerts, and monitoring 10 petabytes of data in Pure Storage. Read more!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13.html new file mode 100644 index 0000000000000000000000000000000000000000..49f21ad3320961a142b53781904be5d400dc39b7 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/2025-01-13.html @@ -0,0 +1,200 @@ + + + + + + + + + + + + + + + + + Basecamp: Consider the full problem + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+
Newsletter • January 13, 2025
+

Consider the full problem

+
+
+
+ +
+
+
+ +

Hello there!

+

A few years ago, I made a decision that was meant to increase efficiency and improve my quality of life at work. Because I didn’t fully consider the problem I was trying to solve, the decision ended up making things more complicated.

+

Some background. 37signals is a remote company which means we have staff all over the world, including all over the United States. The company establishes a business presence & files taxes in each state. We have 27 US employees working from 15 states. So it’s a considerable task to maintain 30+ payroll tax accounts, not to mention fielding the agonizingly tedious state correspondence that accompany them.

+

I wanted help managing our state accounts. I thought I wanted help with organization. Our tax information was scattered across platforms — in Basecamp, on spreadsheets, and in our payroll software. I was manually tracking deadlines and notices, and I completed those as they came due. I thought, if I could find a solution that managed all of that for me, I could reduce the headache.

+

Enter tax compliance software and its lofty promises of managing this work better than I ever could. You’ll never miss a filing deadline again! You’ll only receive mail you need to see! New registrations are as simple as clicking a button! So I signed up, ready to unload my burden onto a service whose sole job is to organize all the moving parts of tax compliance for me.

+

But while organization was an issue, it wasn’t my full problem. I was also seeking peace of mind. Comfort and security in knowing that the process I use works 100% of the time. The compliance product we ended up using “works†in the sense that our information is all in one place. But I’m still regularly checking up, verifying that they’re doing the work with the same diligence I’d put into it, 100% of the time. Adding software has decreased my peace of mind surrounding tax compliance. Had I fully considered my problem, I never would have added the service and instead shored up my existing tracking process in Basecamp.

+

The lesson I took? Fully consider the problem I’m trying to solve. Then seek the least complex solution that addresses both the surface and deeper aspects of it. My existing tool — Basecamp — used more thoughtfully was all I really needed to solve my problem.

+ +
+ +

Some news and thoughts we’ve shared:

+ +

Basecamp Office Hours

+

Join Kimberly and Ashley of 37signals for a LIVE webinar on Wednesday, January 22, at 11:00AM CT. They’ll be joined by a Basecamp customer to walk through how they use Basecamp to manage projects outside of work. Peek inside live accounts to see how Basecamp can manage family life, vacations, hobbies, and more. Bring your questions and get them answered live by a Basecamp expert. Register here!

+ +

37signals Dev Blog

+

Victor of our Ops team wrote an update about our move out of the cloud, how we use Prometheus for metrics, alerts, and monitoring 10 petabytes of data in Pure Storage. Read more!

+ +

Talk to you next time!
— Andrea, People Ops at 37signals

+ +
+
+
+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/index.html new file mode 100644 index 0000000000000000000000000000000000000000..b1ab5e005302e4e585fdff23fd1ae19f12139cef --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/newsletter/index.html @@ -0,0 +1,224 @@ + + + + + + + + + + + + + + + + + Basecamp: Sign up for the Basecamp newsletter + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Can we stay in touch?

+
+
+

Join more than 150,000 people who get our newsletter.
We’ll share product updates, thoughts, new releases,
and other tidbits we think you’ll find interesting.

+
+
+
+ + + + + + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/overkill/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/overkill/index.html new file mode 100644 index 0000000000000000000000000000000000000000..6a08d696f150e6f23f3ba8c22b039968e49df4cb --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/overkill/index.html @@ -0,0 +1,204 @@ + + + + + + + + + + + + + + + + + Basecamp: Kill overkill + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Kill overkill

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+
+

Amass what you need, but ignore even more.

+
+
+
+ +
+
+
+ +

Business is often seen as the art of acquisition. Acquiring talent, customers, revenue, profits, mindshare, marketshare. Building and growing requires consumption, addition, parlaying some of this into a lot of that.

+

But the smartest businesses — the ones that tend to stick around for the long haul — know that existence is also about avoidance.

+

Avoiding careening variable costs, avoiding getting involved with things that aren’t core to your business, avoiding spending time on things that don’t matter, avoiding bad investments, avoiding people who don’t help you prosper, and even avoiding customers who aren’t the right fit.

+

However, there’s something even more fundamental to avoid. It would be easy to call it “complexity†but that’s not quite it. Complexity can be necessary, and intricacy can be quite beautiful — just stare into a Moorish mosaic and you’ll know it.

+

So complexity isn’t the issue.

+

Overkill is the issue.

+

Avoiding overkill is the real cheat code. That’s how you jump levels. It’s how you make a lot more progress with a lot less effort.

+

Overkill is the dust that settles on the stuff that took a lot of energy to build or buy, but turned out not to be necessary. The over-engineered, over-designed, over-hired, over-litigated, the over-spent, over-promised, over-deliberated.

+

Overkill is the policy that was written but never enacted. The technology that was purchased that was never used. The seven steps that could be handled in two. The nine people in a meeting made for three. The business equivalent of the 12 bedroom house for a family of four. The cooks when you don’t even have a kitchen.

+

Overkill is using five different products to run a single project. Overkill is an seven-stage interview process that exhausts everyone involved. Overkill is acting like a company 100x your size. Overkill is buying what they bought but that you don’t need. Overkill is paying thousands for something worth hundreds. Overkill is hoping that losing more will turn into a win.

+

In our 24 years, there’s nothing we’ve tried to avoid more at 37signals than overkill. In the things we do, in the way we work, in the things we buy, in the things we use. And, especially, in the products we make for our ourselves and our customers. Basecamp and HEY are built to do what they need to do, in the most straightforward, elegant, and enjoyable way, and nothing more. So you can avoid overkill too.

+

Every day is an opportunity to find just right. To toss that policy that’s in the way. To slim down the stack. To sharpen things up. To eliminate the work that doesn’t need to be done. To polish the scratched glass so you can see through again.

+

Amass what you need, but ignore even more. Kill overkill.

+

Thanks for reading, and for giving Basecamp a try. You can always contact me directly if you have any questions at jason@basecamp.com. I look forward to hearing from you.

+ +
+
+
Jason Fried
+
Co-founder & CEO
+
+
+ +
+
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+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/paths/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/paths/index.html new file mode 100644 index 0000000000000000000000000000000000000000..bbb1969439c8a130acb59725f1eeedbcb8eabdb2 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/paths/index.html @@ -0,0 +1,2173 @@ + + + + + + + + + + + + + + + + + Basecamp: The people’s path to Basecamp + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
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+

The people’s path to Basecamp

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+

For many, tools like Asana, Trello, Notion, Monday, ClickUp, and Slack were underwhelming stops along the road before finally arriving at Basecamp.

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+ + + +
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+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Brian Garside
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Manage Comics
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Before finally landing on Basecamp, Brian went through tools like Jira, Slack, and plain old email.

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+ + + + + + + +
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First there were Emails + Meetings
+
Fine for a while, but eventually not enough.
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+
+ + + +
+
+
Google Docs didn’t do it
+
More documents and spreadsheets
didn’t make things better.
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+
+ + + +
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Next it was Slack
+
Chat made communication faster
than email, but there’s so much more
to collaborating than just talking.
+
+
+ + + +
+
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Then Jira got a shot
+
Too technical, too task-oriented.
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+ + + +
+
+
+ +
+ + + +
+
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+
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Brett Robison
+
Tinnacity
+
+

Tinnacity’s path is a common one of combining multiple tools only to find more isn’t better. They did try Basecamp early, but left to play the field a bit. But after exploring other tools, they circled back and rediscovered Basecamp. The rest is history.

+
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+
+ + + +
+ + + + + + + +
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They tried Trello + Slack
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Trello for tracking work and Slack
for communications didn’t cut it.
+
+
+ + + +
+
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Then switched to Basecamp
+
Next they gave Basecamp a try
but it didnt’t stick. Yet.
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+
+ + + +
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Next they tried Airtable + Slack
+
Back to a combo, this time Airtable
and Slack. But again, not right.
+
+
+ + + +
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Notion + Slack came next
+
They kept Slack and swapped in Notion
for Airtable. But still, too many holes.
+
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+ + + +
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+ + + +
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Dan Unger
+
Straight from the Heart
+
+

A common path from texting and email through a handful of popular tools, only to continually feel like something was lacking. Until they tried Basecamp.

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+
+ + + +
+ + + + + + + +
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Started with Texts + Emails
+
“We started with texting and email
but it just got too crazy and messy.â€
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+
+ + + +
+
+
Next, moved to Trillian
+
“We didn’t use it for long because it was
just like emails and texting. We wanted to
be able to do more (documents, lists, etc).â€
+
+
+ + + +
+
+
Then over to Slack
+
Chat was chaotic
and inadequate.
+
+
+ + + +
+
+
Then layered-in Google Drive
+
“Slack + Google Drive gave us
documents with communication,
but the project part was lacking.â€
+
+
+ + + +
+
+
Maybe Monday would do it?
+
Nope. “Just fell short of what
we were looking to do.â€
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+
+ + + +
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+
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+ + + +
+
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Johanne Brierre
+
NYbeautysuites
+
+

A friend recommended Basecamp to Johanne after her false starts with Slack, Asana, and Google Docs.

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+ + + + + + + +
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First up was Slack
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Needed more than chat.
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Then it was Asana
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Not the right fit.
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She tried Google Docs
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Wasn’t getting it done.
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Fernando Araujo
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Sirius
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After a number of false starts and frustrations — even building their own app — they finally found Basecamp, the perfect hassle-free solution they needed.

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They began with WhatsApp
+
“Our first attempt. We realized that
the easier the access to chat,
the less we produced.â€
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+ + + +
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Gave Slack a shot
+
“Too much chat, but we started
to understand the value of
organized debates.â€
+
+
+ + + +
+
+
Moved over to Notion
+
“Wow, we could document here!
But there were too many features,
it was hard to know where to start.â€
+
+
+ + + +
+
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Even built their own app!
+
“We built an asynchronous app
(a bold move, huh?! lol), but it
still lacked balance.â€
+
+
+ + + +
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Tried out Teams
+
“Teams has everything you need, they said.
We found the interruptions via chat, video,
audio outweighed collaboration.â€
+
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+ + + +
+
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Alex De Simone
+
Avochato
+
+

Another common path through some big names and popular options, but they kept running into needless complexity and chaos along the way. Basecamp was their simple salvation.

+
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+
+ + + +
+ + + + + + + +
+
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First they tried Trello
+
Started here in 2017, was simple to
use for Kanban-type features but at
the time it lacked some features
which took us to Monday.
+
+
+ + + +
+
+
Then came Monday
+
Started getting chaotic for roadmap
and feature planning. Items were lost,
the card view was confusing to use.
+
+
+ + + +
+
+
Slack got a swing
+
Too many channels (more channels
than employees) as it morphed into
a task management product. Didn’t
work for task management.
+
+
+ + + +
+
+
Then it was Notion
+
Style was too free-form, pages took
a long time to load, OK for help center
& internal documentation but not for
collaboration and task management
(which is what we needed).
+
+
+ + + +
+
+
+ +
+ + + +
+
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Ryan Almusawi
+
Clarion Accounting
+
+

Like so many others, they bounced around from one tool to the next, never finding the perfect fit — until they discovered Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
They started out with Texts
+
“Vital details vanish into the void,
leaving us piecing things together
like a mystery. It’s too unreliable to
trust with our business operations.â€
+
+
+ + + +
+
+
Then they moved on to ClickUp
+
“A labyrinth of endless features that
suffocates simplicity. We spent more
time figuring it out than actually
getting work done.â€
+
+
+ + + +
+
+
Next up, it was Notion
+
“Notifications are a lost cause, like
shouting into the void. If we can’t rely
on it to nudge us, what’s the point?â€
+
+
+ + + +
+
+
And over to Airtable
+
“Just Google Sheets in fancy clothing,
trying too hard to be what it isn’t. We
needed solutions, not repackaging.â€
+
+
+ + + +
+
+
Then they gave Slack a try
+
“Chaos disguised as communication.
It’s noisy, overwhelming, and managing
external clients was a nightmare — they
struggled to learn the platform and
rarely used it consistently.â€
+
+
+ + + +
+
+
+ +
+ + + +
+
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+
Ian Parsons
+
Matogen Digital
+
+

Fun path! Lots of trials and combinations and trying to stick multiple tools together only to find out that complexity never pays off. That’s why Matogen Digital traded up for the simplicity of Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
Got started with Email + Todos
+
The standard one-two punch
of email and simple to-dos.
+
+
+ + + +
+
+
Then layered in Google Sheets
+
They needed to track some stuff,
so here comes the spreadsheet.
+
+
+ + + +
+
+
Next it was Asana
+
They needed something more sophisticated,
so they gave Asana a try.
+
+
+ + + +
+
+
Then Monday got a shot
+
Monday was put in place to replace
everything else, but it fell flat.
+
+
+ + + +
+
+
Then back to Slack + Asana
+
Asana enters the picture again,
this time paired with Slack for chat.
+
+
+ + + +
+
+
Then Jira + Slack + Asana
+
Now they added Jira to the mix.
Things are getting messy and
complicated. Too many tools.
+
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+
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+ + + +
+
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+
+
Sebastien Bossi Croci
+
Uxo
+
+

Sebastien kept trying Slack plus something else, including Slack + Basecamp together, but in the end, Basecamp alone was the sole survivor. It did everything, simpler.

+
+
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+ + + +
+ + + + + + + +
+
+
First was Asana + Slack
+
A common pairing because each
is deficient at what the other offers.
+
+
+ + + +
+
+
Then Notion + Slack
+
Slack stayed, but Notion replaced
Asana. But it didn’t pan out.
+
+
+ + + +
+
+
Then a Basecamp + Slack combo
+
Next, Basecamp entered the picture,
but Slack stayed too.
+
+
+ + + +
+
+
+ +
+ + + +
+
+
+
+
Stefan Straßburger
+
involve marketing GmbH
+
+

Starting with emails and tons of meetings, Stefan and team cycled though Slack and Teams, before falling back to email. Then they discovered Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
They started with Email
+
Email “and tons of meetingsâ€.
A common starting point.
+
+
+ + + +
+
+
They gave Slack a shot
+
Ineffective chaos — the worst kind of busy.
+
+
+ + + +
+
+
Next, it was Microsoft Teams
+
Similiar to Slack, but part of the
Microsoft stack. It didn’t work
for all the same reasons.
+
+
+ + + +
+
+
Then back to Email for a bit
+
Once the tools failed them,
they fell back to old habits.
+
+
+ + + +
+
+
+ +
+ + + +
+
+
+
+
Helen Ryan
+
Flex Design Group
+
+

A bunch of tries lead to a bunch of letdowns. Until she found the right fit in Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
They started with Trello
+
“Too basicâ€.
+
+
+ + + +
+
+
Then came Notion
+
“Too heavyâ€.
+
+
+ + + +
+
+
ClickUp was next
+
“Too muchâ€.
+
+
+ + + +
+
+
Asana got a try
+
“Not quite rightâ€.
+
+
+ + + +
+
+
They even tried Moxie
+
“Not strong enoughâ€.
+
+
+ + + +
+
+
+ +
+ + + +
+
+
+
+
Doug Seidl
+
Straight-up Digital Marketing
+
+

Doug’s path rolls through many of the usual suspects like Trello, ClickUp, and Notion, but ultimately after finding frustration and sliding back to email, Doug found Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
Things started with Email
+
A common starting spot, especially
when just starting out and basic
communication is all you need.
+
+
+ + + +
+
+
Then, they tried Trello
+
Kanban just wasn’t enough.
+
+
+ + + +
+
+
Next it was ClickUp’s turn
+
It had a lot more, but too much more.
More isn’t better when it gets in the way.
+
+
+ + + +
+
+
Then Email again
+
Back to good old (but messy) email.
+
+
+ + + +
+
+
Then it was Notion
+
Was a document-centric approach
the right one? No, it wasn’t.
+
+
+ + + +
+
+
Nope, back to Email
+
An old standby gets called off the bench
once again. But the same weakness emerge.
+
+
+ + + +
+
+
+ +
+ + + +
+
+
+
+
Lucien Odey
+
Projektt Technologies
+
+

This one features a relapse to Jira + Confluence, only to realize it didn’t work the second time for the same reasons it didn’t work the first time. Then they found their fit in Basecamp.

+
+
+
+
+ + + +
+ + + + + + + +
+
+
First up, it was Jira + Confluence
+
They used Jira + Confluence together,
but “left because they were too fiddlyâ€.
+
+
+ + + +
+
+
Then they tried Microsoft Azure Boards
+
Looking for something more Kanban-esque,
they went with Azure Boards, but “the UI was
cluttered with tons of Microsoft servicesâ€.
+
+
+ + + +
+
+
Then back to Jira
+
After Azure didn’t pan out, they went back to
Jira + Confluence but it “encouraged the wrong
engineering mindsetâ€. Like returning to a bad
relationship, the second time around didn’t
work for the same reasons as the first time.
+
+
+ + + +
+
+
+ +
+ + + +
+
+ + + + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/index.html new file mode 100644 index 0000000000000000000000000000000000000000..213e176c07cbcdf59cf03cc4375b40b1cf976853 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/index.html @@ -0,0 +1,889 @@ + + + + + + + + + + + + + + + + + Basecamp: Pricing + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Pick the package that fits you best.

+
+
+

And don’t stress — you can always switch packages later.

+
+
+
+
sign ups last week
+ +
+
+
+ +
+
+
+
+

Basecamp Free

+

Run one project at a time.

+
    +
  • Completely free
  • +
  • One project
  • +
  • 1 GB storage space
  • +
  • Upgrade later if you need more projects or storage space
  • +
+
+
+

Free forever

+

Run one project at a time.

+ Sign up free +
+
+
+
+

Basecamp Plus

+

Ideal for freelancers, startups, and smaller teams.

+
    +
  • Pay-per-user pricing
  • +
  • Unlimited projects
  • +
  • 500 GB storage space
  • +
  • 24/7/365 customer support
  • +
  • Purchase optional Timesheet and Admin Pro Pack upgrades
  • +
  • Month-to-month billing
  • +
+
+
+

$15/user per month

+

We only bill you for employees. Invite guests/clients for free.

+ Try it free for 30 days +
+
+
+
+

Basecamp Pro Unlimited

+

Top-of-the-line, all-inclusive fixed pricing, every upgrade, the best fit for fast growing businesses.

+
    +
  • Extended 60-day free trial
  • +
  • Fixed price no per-user charges
  • +
  • Unlimited projects
  • +
  • 5 terabytes storage space
  • +
  • Priority 24/7/365 customer support +
    + + Jump to the front of the queue when you contact support +
    +
  • +
  • Includes Timesheet upgrade +
    + + Track hours/time spent working on projects +
    +
  • +
  • Includes Admin Pro Pack upgrade +
    + + Gives account owners and admins greater control over access, permissions, and more +
    +
  • +
  • Personal onboarding with our team +
    + + One of our experts is happy to walk your team through Basecamp to get you up to speed +
    +
  • +
  • Billed in one lump sum annually for simplified accounting. Or $349/month if you prefer to pay monthly.
  • +
+
+
+

$299/month billed annually, all-inclusive

+

Your whole organization for one fixed price. Every feature & upgrade. No per-user pricing or fees.

+ Try it free for 60 days +
+
+
+
+ +
+
+
+

The same core features are included with every package.

+
+
+

From Free to Pro Unlimited, you get all the essential fundamentals built in.

+
+
+
+ +
+
+
    +
  • Message Boards for internal announcements replaces email
  • +
  • To-dos for tracking work and accountability replaces Asana, Jira, etc
  • +
  • Card Tables is our take on Kanban for process tracking replaces Trello
  • +
  • Campfires & Pings for group chat and direct messaging replaces Slack, Teams, etc
  • +
  • Scheduling for deadlines, milestones, and events works with Google, Apple, and Outlook
  • +
  • Docs & Files for storing assets replaces (or works with) Notion, Dropbox, Google Docs, etc
  • +
  • Reports & Automatic Check-ins for staying up on things replaces status meetings
  • +
+
+
+ +
+
+
+

A stable, well-run company
is part of the deal, too.

+
+
+

We’ve been running an upstanding, trustworthy, sustainable business
for more than two decades. You can’t build reliable software unless
you build a reliable company.

+
+
+
+ +
+
+
    +
  • 25 profitable, financially responsible years in business
  • +
  • Zero debt, privately held, and built to stay, not exit
  • +
  • 99.99% historical uptime, with full transparency
  • +
  • Gold standard, famously great customer service
  • +
  • Extensive learning library free for all customers
  • +
  • Direct access to our CEO via email
  • +
+
+
+ +
+
+
+

How do customers feel after switching to Basecamp?

+
+
+

We asked our customers: What changed for the better since you switched
to Basecamp?
Thousands responded, here’s some of what they said…

+
+
+
+ +
+
+
+ For the first time in a long time our team is truly collaborating, and everyone is moving in the same direction, with the same goals. It’s truly remarkable how quickly things have changed in just a week. + Ryan Sullivan, WP Site Care +
+
+ This is the first time that the people in the organization are actually using project management app. And not looking at it as if it was a nuisance. It’s a tool, and a good one. + Evgeny Viner, Leadux GmbH +
+
+ We are consistently meeting deadlines because all the facts, files and comments are in one place. And everyone is accountable for their contribution to the project. Very user friendly. + Kim Curry, Kim Curry Design +
+
+ We have actually accomplished things that have been waiting forever to get done. + Danek Coffey, Coffey LLC +
+
+ I’ve tried a million things with clients. I work really closely with them, and finding something clients will use to collaborate with me is difficult. My clients just “get†Basecamp, right away, and use it all the time. + Nathan Snelgrove, Wildfire Studios +
+
+ Our company has grown immensely in organization and efficiency. We have everything organized according to clients, projects, employees, etc., resulting in clear and concise communication. + Katie Greathouse, Health Economic Advisors, Inc. +
+
+ The transparency across departments, and the ability to eliminate bottlenecks in projects that were not previously visible. Our throughput time on standard projects has decreased by 30% with Basecamp. + Rick Regole, iCONN Systems +
+
+ Simply put, we get more work done, quicker, and better. Productivity is up. Errors are down. Clients are happier. + Patrick Sheffield, Moore Communications Group +
+
+ It has eliminated the need for a lot of extra communication and reduced a lot of miscommunication between my team members. + Anthony Clark, Clark Partners Realty Group +
+
+ Execution of projects. Instead of drowning in an endless chain of emails, there is clear, and easy accountability meaning tasks actually get done! + Roxanne Emery, LATE Nation & Gareth Emery +
+
+ Before Basecamp, I ran my freelance web development business basically from a spreadsheet, then I moved to Basecamp and my life is so much less stressful. Basecamp has increased my happiness exponentially. + Patrick Krebs, Sad Robot Software +
+
+ I feel like I am better organized and more efficient because of Basecamp. It has also greatly increased our ability to collaborate on projects large or small and have a better idea of the project and all of its pieces, rather than just what I am responsible for. + Alex Jackson, Luther College +
+
+ I no longer have to wonder whether I’ve asked for something to be done or whether it has in fact been done. Every member of my team is more accountable than we were before Basecamp. + John Drover, Roebothan McKay Marshall +
+ +

See more customer responses

+
+
+
+ + +
+
+ +
+
+

Risk-free, cancel anytime, no long-term lock-in.

+
+
+

With Basecamp, cancellation is entirely self-serve, no questions asked, no retention specialists trying to talk you out of it. Cancel any time, no long-term contracts to lock you in. Simple, straightforward, and fair, just as it should be.

+
+
+ +
+
+

A big boost for bootstrappers & small businesses.

+
+
+

We started our business without outside funding, and you probably did too. We know your money’s precious, and we want to help. That’s why Basecamp is intentionally affordable for start-ups, freelancers, and small businesses just getting started.

+
+
+ +
+
+

Basecamp eliminates the Hassle Tax.

+
+
+

There’s no more paying separate bills, onboarding people in multiple places, training people how to use different tools, managing expenses across vendors, etc… the benefits of Basecamp go beyond price.

+
+
+ +
+
+

I have questions about pricing…

+
+
+ +
+ +
+ +

Can we upgrade, downgrade, switch packages, or cancel whenever we want?

+
+
+

Yes, you can upgrade from Free to Plus or from Plus to Pro Unlimited whenever you’d like.

+

Yes, you can downgrade from Pro Unlimited to Plus or Free as long as your usage fits on the lower package. For example, if you still had five projects, you couldn’t downgrade to the Free package which only allows one project. You’d have to delete four of those projects before downgrading.

+

Yes, you can cancel any time, no questions asked, no forms to fill out, no person to talk to. If you cancel an annual package, the difference will be prorated back to your credit card.

+
+
+ +
+ +

Do you offer non-profit or educational discounts?

+
+
+

Absolutely. Basecamp is 10% off for registered 501(c)(3) non-profits, and 100% free for K-12, homeschoolers, or Universities as long as it’s used for class work only.

+

For non-profits: Email us a copy of your 501(c)(3) paperwork right after you sign up. We’ll apply the discount once we verify your status.

+

For teachers and homeschool parents: Right after you sign up, email us from your school account with the name of your school, the class you teach, and proof you’re a teacher. We’ll apply the discount after we verify everything.

+

For students: Right after you sign up, email us from your school account with the name of your school, what you’re studying, and when you expect to graduate. We’ll apply the discount after we verify everything.

+

Note: We can only discount one account. If you need to support multiple groups, one account will give you everything you need to support them. If you’ve been paying for Basecamp, we can’t refund or discount payments made before your discount started. We reserve the right to end the discount program due to chronic abuse of the free accounts or other circumstances. If we do, anyone who is already participating will continue to have their discounts applied. We just won’t offer up new free or discounted accounts.

+
+
+ +
+ +

Could we really add 1000 users and still just pay $299/month total on Pro Unlimited?

+
+
+

Yes. Basecamp is one of the few products in the entire industry with an all-inclusive, unlimited users package for one fixed, capped price. We pioneered this all-in package, and have been offering it for over a decade.

+
+
+ +
+ +

If we have clients, or work with contractors, do we have to pay for them too?

+
+
+

No. Clients and contractors can be added to your account for free. On the Plus package, we only bill you $15/user/month for employees or full users, not clients or temporary contractors.

+
+
+ +
+ +

Do I need a credit card to try Basecamp?

+
+
+

Nope. We don’t require a credit card on the Free account, or for any of the free trials. If you choose a pay package with a free trial, you’ll be asked to enter your credit card at the end of your trial if you want to continue. It’s entirely up to you.

+
+
+ +
+ +

Will I automatically be charged when my 30 or 60-day free trial is up?

+
+
+

No. We don’t ask for a credit card to try Basecamp, so we couldn’t charge you even if we wanted to. If you want to continue once your trial is up, then you’d enter your credit card. You’re in complete control.

+
+
+ +
+ +

How do upgrades work? What’s included with Timesheet or the Admin Pro Pack?

+
+
+

While Timesheet and Admin Pro Pack are included on the Pro Unlimited package, customers on the Plus package can optionally upgrade to either or both whenever they’d like.

+

Timesheet allows you to track time spent on tasks, writing, meetings, or other pieces of work within a Basecamp project. You can then run reports to aggregate time spent across projects, or per-person, to help with resource allocation or client billing. You can also export the data to bring into an accounting or billing system of your choice. The Timesheet upgrade is $50/month flat no matter how many people you have on your account. this video shows you how it works.

+

Admin Pro Pack gives account owners and admins greater control over access and permissions and allows them to:

+
    +
  • Change who can send Pings (per company)
  • +
  • Change who can edit project details
  • +
  • Change who can edit people on a project
  • +
  • Change who can move, archive, and delete content
  • +
  • Change who can turn on public links
  • +
  • Limit editing and deleting comments & chat lines to 15 minutes after posting
  • +
  • Require two-factor authentication
  • +
  • Change chat history settings
  • +
  • Set Out of Office for others
  • +
+

The Admin Pro Pack upgrade is $50/month flat no matter how many people you have on your account. You can learn more about Admin Pro Pack here.

+
+
+ +
+ +

Can we buy more storage if we need it? How much is it?

+
+
+

Yes. You can add an additional 1 terabyte (that’s 1000 gigabytes) of storage for $50/month flat. The storage can be used by all users across your entire account.

+
+
+ +
+ +

On the free one project package, can I delete the project and start another one?

+
+
+

Yes. You can only run one project at time on the Free package, but if you complete a project, or just want to get rid of the one you’re currently running, you can delete it and free up the slot to start a new one. You can’t, however, keep more than one around. So in order to start a new one, you must delete the current one.

+
+
+ +
+ + + + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/india?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_07_31 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/india?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_07_31 new file mode 100644 index 0000000000000000000000000000000000000000..213e176c07cbcdf59cf03cc4375b40b1cf976853 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/pricing/india?utm_source=newsletter&utm_medium=email&utm_campaign=whats_new_2023_07_31 @@ -0,0 +1,889 @@ + + + + + + + + + + + + + + + + + Basecamp: Pricing + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ +
+
+
+

Pick the package that fits you best.

+
+
+

And don’t stress — you can always switch packages later.

+
+
+
+
sign ups last week
+ +
+
+
+ +
+
+
+
+

Basecamp Free

+

Run one project at a time.

+
    +
  • Completely free
  • +
  • One project
  • +
  • 1 GB storage space
  • +
  • Upgrade later if you need more projects or storage space
  • +
+
+
+

Free forever

+

Run one project at a time.

+ Sign up free +
+
+
+
+

Basecamp Plus

+

Ideal for freelancers, startups, and smaller teams.

+
    +
  • Pay-per-user pricing
  • +
  • Unlimited projects
  • +
  • 500 GB storage space
  • +
  • 24/7/365 customer support
  • +
  • Purchase optional Timesheet and Admin Pro Pack upgrades
  • +
  • Month-to-month billing
  • +
+
+
+

$15/user per month

+

We only bill you for employees. Invite guests/clients for free.

+ Try it free for 30 days +
+
+
+
+

Basecamp Pro Unlimited

+

Top-of-the-line, all-inclusive fixed pricing, every upgrade, the best fit for fast growing businesses.

+
    +
  • Extended 60-day free trial
  • +
  • Fixed price no per-user charges
  • +
  • Unlimited projects
  • +
  • 5 terabytes storage space
  • +
  • Priority 24/7/365 customer support +
    + + Jump to the front of the queue when you contact support +
    +
  • +
  • Includes Timesheet upgrade +
    + + Track hours/time spent working on projects +
    +
  • +
  • Includes Admin Pro Pack upgrade +
    + + Gives account owners and admins greater control over access, permissions, and more +
    +
  • +
  • Personal onboarding with our team +
    + + One of our experts is happy to walk your team through Basecamp to get you up to speed +
    +
  • +
  • Billed in one lump sum annually for simplified accounting. Or $349/month if you prefer to pay monthly.
  • +
+
+
+

$299/month billed annually, all-inclusive

+

Your whole organization for one fixed price. Every feature & upgrade. No per-user pricing or fees.

+ Try it free for 60 days +
+
+
+
+ +
+
+
+

The same core features are included with every package.

+
+
+

From Free to Pro Unlimited, you get all the essential fundamentals built in.

+
+
+
+ +
+
+
    +
  • Message Boards for internal announcements replaces email
  • +
  • To-dos for tracking work and accountability replaces Asana, Jira, etc
  • +
  • Card Tables is our take on Kanban for process tracking replaces Trello
  • +
  • Campfires & Pings for group chat and direct messaging replaces Slack, Teams, etc
  • +
  • Scheduling for deadlines, milestones, and events works with Google, Apple, and Outlook
  • +
  • Docs & Files for storing assets replaces (or works with) Notion, Dropbox, Google Docs, etc
  • +
  • Reports & Automatic Check-ins for staying up on things replaces status meetings
  • +
+
+
+ +
+
+
+

A stable, well-run company
is part of the deal, too.

+
+
+

We’ve been running an upstanding, trustworthy, sustainable business
for more than two decades. You can’t build reliable software unless
you build a reliable company.

+
+
+
+ +
+
+
    +
  • 25 profitable, financially responsible years in business
  • +
  • Zero debt, privately held, and built to stay, not exit
  • +
  • 99.99% historical uptime, with full transparency
  • +
  • Gold standard, famously great customer service
  • +
  • Extensive learning library free for all customers
  • +
  • Direct access to our CEO via email
  • +
+
+
+ +
+
+
+

How do customers feel after switching to Basecamp?

+
+
+

We asked our customers: What changed for the better since you switched
to Basecamp?
Thousands responded, here’s some of what they said…

+
+
+
+ +
+
+
+ For the first time in a long time our team is truly collaborating, and everyone is moving in the same direction, with the same goals. It’s truly remarkable how quickly things have changed in just a week. + Ryan Sullivan, WP Site Care +
+
+ This is the first time that the people in the organization are actually using project management app. And not looking at it as if it was a nuisance. It’s a tool, and a good one. + Evgeny Viner, Leadux GmbH +
+
+ We are consistently meeting deadlines because all the facts, files and comments are in one place. And everyone is accountable for their contribution to the project. Very user friendly. + Kim Curry, Kim Curry Design +
+
+ We have actually accomplished things that have been waiting forever to get done. + Danek Coffey, Coffey LLC +
+
+ I’ve tried a million things with clients. I work really closely with them, and finding something clients will use to collaborate with me is difficult. My clients just “get†Basecamp, right away, and use it all the time. + Nathan Snelgrove, Wildfire Studios +
+
+ Our company has grown immensely in organization and efficiency. We have everything organized according to clients, projects, employees, etc., resulting in clear and concise communication. + Katie Greathouse, Health Economic Advisors, Inc. +
+
+ The transparency across departments, and the ability to eliminate bottlenecks in projects that were not previously visible. Our throughput time on standard projects has decreased by 30% with Basecamp. + Rick Regole, iCONN Systems +
+
+ Simply put, we get more work done, quicker, and better. Productivity is up. Errors are down. Clients are happier. + Patrick Sheffield, Moore Communications Group +
+
+ It has eliminated the need for a lot of extra communication and reduced a lot of miscommunication between my team members. + Anthony Clark, Clark Partners Realty Group +
+
+ Execution of projects. Instead of drowning in an endless chain of emails, there is clear, and easy accountability meaning tasks actually get done! + Roxanne Emery, LATE Nation & Gareth Emery +
+
+ Before Basecamp, I ran my freelance web development business basically from a spreadsheet, then I moved to Basecamp and my life is so much less stressful. Basecamp has increased my happiness exponentially. + Patrick Krebs, Sad Robot Software +
+
+ I feel like I am better organized and more efficient because of Basecamp. It has also greatly increased our ability to collaborate on projects large or small and have a better idea of the project and all of its pieces, rather than just what I am responsible for. + Alex Jackson, Luther College +
+
+ I no longer have to wonder whether I’ve asked for something to be done or whether it has in fact been done. Every member of my team is more accountable than we were before Basecamp. + John Drover, Roebothan McKay Marshall +
+ +

See more customer responses

+
+
+
+ + +
+
+ +
+
+

Risk-free, cancel anytime, no long-term lock-in.

+
+
+

With Basecamp, cancellation is entirely self-serve, no questions asked, no retention specialists trying to talk you out of it. Cancel any time, no long-term contracts to lock you in. Simple, straightforward, and fair, just as it should be.

+
+
+ +
+
+

A big boost for bootstrappers & small businesses.

+
+
+

We started our business without outside funding, and you probably did too. We know your money’s precious, and we want to help. That’s why Basecamp is intentionally affordable for start-ups, freelancers, and small businesses just getting started.

+
+
+ +
+
+

Basecamp eliminates the Hassle Tax.

+
+
+

There’s no more paying separate bills, onboarding people in multiple places, training people how to use different tools, managing expenses across vendors, etc… the benefits of Basecamp go beyond price.

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I have questions about pricing…

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Can we upgrade, downgrade, switch packages, or cancel whenever we want?

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Yes, you can upgrade from Free to Plus or from Plus to Pro Unlimited whenever you’d like.

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Yes, you can downgrade from Pro Unlimited to Plus or Free as long as your usage fits on the lower package. For example, if you still had five projects, you couldn’t downgrade to the Free package which only allows one project. You’d have to delete four of those projects before downgrading.

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Yes, you can cancel any time, no questions asked, no forms to fill out, no person to talk to. If you cancel an annual package, the difference will be prorated back to your credit card.

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Do you offer non-profit or educational discounts?

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Absolutely. Basecamp is 10% off for registered 501(c)(3) non-profits, and 100% free for K-12, homeschoolers, or Universities as long as it’s used for class work only.

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For non-profits: Email us a copy of your 501(c)(3) paperwork right after you sign up. We’ll apply the discount once we verify your status.

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For teachers and homeschool parents: Right after you sign up, email us from your school account with the name of your school, the class you teach, and proof you’re a teacher. We’ll apply the discount after we verify everything.

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For students: Right after you sign up, email us from your school account with the name of your school, what you’re studying, and when you expect to graduate. We’ll apply the discount after we verify everything.

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Note: We can only discount one account. If you need to support multiple groups, one account will give you everything you need to support them. If you’ve been paying for Basecamp, we can’t refund or discount payments made before your discount started. We reserve the right to end the discount program due to chronic abuse of the free accounts or other circumstances. If we do, anyone who is already participating will continue to have their discounts applied. We just won’t offer up new free or discounted accounts.

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Could we really add 1000 users and still just pay $299/month total on Pro Unlimited?

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Yes. Basecamp is one of the few products in the entire industry with an all-inclusive, unlimited users package for one fixed, capped price. We pioneered this all-in package, and have been offering it for over a decade.

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If we have clients, or work with contractors, do we have to pay for them too?

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No. Clients and contractors can be added to your account for free. On the Plus package, we only bill you $15/user/month for employees or full users, not clients or temporary contractors.

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Do I need a credit card to try Basecamp?

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Nope. We don’t require a credit card on the Free account, or for any of the free trials. If you choose a pay package with a free trial, you’ll be asked to enter your credit card at the end of your trial if you want to continue. It’s entirely up to you.

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Will I automatically be charged when my 30 or 60-day free trial is up?

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No. We don’t ask for a credit card to try Basecamp, so we couldn’t charge you even if we wanted to. If you want to continue once your trial is up, then you’d enter your credit card. You’re in complete control.

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How do upgrades work? What’s included with Timesheet or the Admin Pro Pack?

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While Timesheet and Admin Pro Pack are included on the Pro Unlimited package, customers on the Plus package can optionally upgrade to either or both whenever they’d like.

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Timesheet allows you to track time spent on tasks, writing, meetings, or other pieces of work within a Basecamp project. You can then run reports to aggregate time spent across projects, or per-person, to help with resource allocation or client billing. You can also export the data to bring into an accounting or billing system of your choice. The Timesheet upgrade is $50/month flat no matter how many people you have on your account. this video shows you how it works.

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Admin Pro Pack gives account owners and admins greater control over access and permissions and allows them to:

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  • Change who can send Pings (per company)
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  • Change who can edit project details
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  • Change who can edit people on a project
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  • Change who can move, archive, and delete content
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  • Limit editing and deleting comments & chat lines to 15 minutes after posting
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  • Require two-factor authentication
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  • Change chat history settings
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  • Set Out of Office for others
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The Admin Pro Pack upgrade is $50/month flat no matter how many people you have on your account. You can learn more about Admin Pro Pack here.

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Can we buy more storage if we need it? How much is it?

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Yes. You can add an additional 1 terabyte (that’s 1000 gigabytes) of storage for $50/month flat. The storage can be used by all users across your entire account.

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On the free one project package, can I delete the project and start another one?

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Yes. You can only run one project at time on the Free package, but if you complete a project, or just want to get rid of the one you’re currently running, you can delete it and free up the slot to start a new one. You can’t, however, keep more than one around. So in order to start a new one, you must delete the current one.

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.1-foreword b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.1-foreword new file mode 100644 index 0000000000000000000000000000000000000000..b588d760dca7260ab301632687aa97bc0ba034ac --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.1-foreword @@ -0,0 +1,793 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Foreword by Jason Fried | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

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+ + + + + +

Foreword by Jason Fried

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Next: Acknowledgements

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The way a team works has an enormous influence on what it can do. The process, the methods, the practices, the approach, the discipline, the trust, the communication style, the pace. The way—the how—is foundational and fundamental.

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You’ll often hear people say “execution is everything,†but that’s not quite right. In fact, it’s often quite wrong.

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When it comes to project work, and specifically software development, executing something the wrong way can destroy morale, grind teams down, erode trust, crunch gears, and wreck the machinery of long-term progress. So yeah, it’s “done,†but at what cost? By doing, what have we done to ourselves? Do we really have to do that again, over and over month after month, year after year?

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How many projects have you been a part of that you’d want to do over? How many projects have gone long, piled up at the end, and burned people out? How many projects were essentially collections of unreasonable expectations? How many projects turned teams against each other, frustrated everyone from builder to stakeholder, and ultimately would have been better off dying than delivering?

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Sometimes execution is everything—everything that’s wrong. So what does executing right look like?

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Over the last few years, there’s been a heightened curiosity about how we work at Basecamp. People often ask us how we get so much done so quickly at such a high level of quality with such a small team. And how we keep our teams together for years and years.

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For one, we’re not into waterfall or agile or scrum. For two, we don’t line walls with Post-it notes. For three, we don’t do daily stand ups, design sprints, development sprints, or anything remotely tied to a metaphor that includes being tired and worn out at the end. No backlogs, no Kanban, no velocity tracking, none of that.

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We have an entirely different approach. One developed in isolation over nearly 15 years of constant trial and error, taking note, iterating, honing in, and polishing up. We’ve shaped our own way.

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Blog posts, workshops, and occasional conference talks have provided glimpses of our own unique process, but we’ve never laid it bare for all to see. This book does just that.

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Now that our process is fully formed, documented, and ready to go, we’re here to share it with all those curious enough to listen to a new way of doing things. Explorers, pioneers, those who don’t care what everyone else is doing. Those who want to work better than the rest.

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Don’t think of this as a book. Think of it as a flashlight. You and your team have fumbled around in the dark long enough. Now you’ve got something bright and powerful to help you find a new way.

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We hope you find it interesting, enlightening, and, most of all, helpful.

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Thanks for reading.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.2-acknowledgements b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.2-acknowledgements new file mode 100644 index 0000000000000000000000000000000000000000..4ca22b3d2606d7c94c13db3f3550a197e9fa0a5a --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.2-acknowledgements @@ -0,0 +1,778 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Acknowledgements | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

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+ + + + + +

Acknowledgements

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Next: Introduction

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Jason Fried and David Heinemeier Hansson, Basecamp’s founders, planted many of the seeds for this book. It is informed by their values, Basecamp’s culture, and fifteen years of collaborative trial-and-error.

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Bob Moesta and Chris Spiek made pivotal contributions. This book wouldn’t have come together without their help.

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Yaneer Bar-Yam’s lectures at the New England Complex Systems Institute helped me structure the method.

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The expert designers and programmers at Basecamp tried, tested, and improved these techniques over the years to ship real projects. Their efforts make this a book of practice, not theory.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.3-chapter-01 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.3-chapter-01 new file mode 100644 index 0000000000000000000000000000000000000000..4baa473a26b0f3c265e616d98bb77e3cabff351e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/0.3-chapter-01 @@ -0,0 +1,870 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Introduction | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ +
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This book is a guide to how we do product development at Basecamp. It’s also a toolbox full of techniques that you can apply in your own way to your own process.

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Whether you’re a founder, CTO, product manager, designer, or developer, you’re probably here because of some common challenges that all software companies have to face.

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Growing pains

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As software teams start to grow, some common struggles appear:

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    Team members feel like projects go on and on, with no end in sight.

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    Product managers can’t find time to think strategically about the product.

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    Founders ask themselves: “Why can’t we get features out the door like we used to in the early days?â€

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We saw these challenges first-hand at Basecamp as we grew from four people to over fifty.

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Basecamp started off in 2003 as a tool we built for ourselves. At the time we were a consultancy designing websites for clients. Information would get lost in the game of telephone between the client, the designer, and the person managing the project. We wanted Basecamp to be a centralized place where all parties could see the work, discuss it, and know what to do next. It turned out lots of companies had this “information slipping through the cracks†problem. Today millions of people across all kinds of industries rely on Basecamp as their shared source of truth.

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Three of us built the first version. Jason Fried, Basecamp’s founder, led the design. His co-founder, David Heinemeier Hansson, programmed it (and created the well-known web framework Ruby on Rails as a by-product). At the time I was a web designer with a focus on usability and user interfaces. I executed Jason’s design direction for key features of the app and collaborated with him to fill in details of the concept.

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From the first prototypes in July 2003 to launch in February 2004, David only worked ten hours a week. We knew we wouldn’t get anywhere with those ten hours of programming unless we used them very deliberately. Our intense focus on “hammering†the scope to fit within a given time budget was born under these constraints.

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As the business grew, I started widening my skills. Working with David and Ruby on Rails made the world of programming accessible to me. I learned the techniques programmers use to tame complexity: things like factoring, levels of abstraction, and separation of concerns. With one foot in the design world and one foot in the programming world, I wondered if we could apply these software development principles to the way we designed and managed the product.

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The first test of this idea came in 2009. By then we had hired a few more programmers and offered four separate software-as-a-service products. We wanted to bundle the products together into a seamless suite with single-sign-on and unified billing. It was a massive technical undertaking with treacherous user-facing flows. Besides getting the underlying architecture right, we had to interrupt customers on their way in to the product and make them change their username and password for reasons that weren’t easy to explain. I wore the designer and product manager hats on the project and prototyped the breadboarding and scope mapping techniques described in this book to manage the complexity.

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We had such good results that we decided to apply the same techniques again in 2012, when we redesigned Basecamp from scratch for version 2.0. Again there was a lot of surface area to manage and again the process was surprisingly smooth.

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By 2015, we had a core team that had lived through these experiences and hit an impressive stride. But we found it hard to articulate what we were doing to new hires. Our product team had quadrupled and everyone worked remotely. That made it hard to pass on our intuitions. We needed language to describe what we were doing and more structure to keep doing it at our new scale.

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To manage this new capacity, we switched from ad-hoc project lengths to repeating cycles. (It took some experimentation to find the right cycle length: six weeks. More on that later.) We formalized our pitching and betting processes. My role shifted again, from design and product management to product strategy. I needed new language, like the word “shapingâ€, to describe the up-front design work we did to set boundaries and reduce risks on projects before we committed them to teams.

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Just as we were getting better at articulating the way we work to ourselves, more and more of our friends and peers started coming to us to ask how we do it. Finally Jason pulled me aside one day and said, I think you should write a book about this.

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This is the result. You can think of this as two books in one. First, it’s a book of basic truths. I want it to give you better language to describe and deal with the risks, uncertainties, and challenges that come up whenever you do product development. Second, the book outlines the specific processes we’re using to make meaningful progress on our products at our current scale.

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Here’s a short overview of the main ideas in the book.

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Six-week cycles

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First, we work in six-week cycles. Six weeks is long enough to build something meaningful start-to-finish and short enough that everyone can feel the deadline looming from the start, so they use the time wisely. The majority of our new features are built and released in one six-week cycle.

+ +

Our decisions are based on moving the product forward in the next six weeks, not micromanaging time. We don’t count hours or question how individual days are spent. We don’t have daily meetings. We don’t rethink our roadmap every two weeks. Our focus is at a higher level. We say to ourselves: “If this project ships after six weeks, we’ll be really happy. We’ll feel our time was well spent.†Then we commit the six weeks and leave the team alone to get it done.

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Shaping the work

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Second, we shape the work before giving it to a team. A small senior group works in parallel to the cycle teams. They define the key elements of a solution before we consider a project ready to bet on. Projects are defined at the right level of abstraction: concrete enough that the teams know what to do, yet abstract enough that they have room to work out the interesting details themselves.

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When shaping, we focus less on estimates and more on our appetite. Instead of asking how much time it will take to do some work, we ask: How much time do we want to spend? How much is this idea worth? This is the task of shaping: narrowing down the problem and designing the outline of a solution that fits within the constraints of our appetite.

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Making teams responsible

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Third, we give full responsibility to a small integrated team of designers and programmers. They define their own tasks, make adjustments to the scope, and work together to build vertical slices of the product one at a time. This is completely different from other methodologies, where managers chop up the work and programmers act like ticket-takers.

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Together, these concepts form a virtuous circle. When teams are more autonomous, senior people can spend less time managing them. With less time spent on management, senior people can shape up better projects. When projects are better shaped, teams have clearer boundaries and so can work more autonomously.

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Targeting risk

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At every step of the process we target a specific risk: the risk of not shipping on time. This book isn’t about the risk of building the wrong thing. Other books can help you with that (we recommend Competing Against Luck). Improving your discovery process should come after regaining your ability to ship. You can have the best strategy in the world, but if you can’t act on it, what good does it do?

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This book is about the risk of getting stuck, the risk of getting bogged down with last quarter’s work, wasting time on unexpected problems, and not being free to do what you want to do tomorrow.

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We reduce risk in the shaping process by solving open questions before we commit the project to a time box. We don’t give a project to a team that still has rabbit holes or tangled interdependencies.

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We reduce risk in the planning process by capping our bets to six weeks. If a project runs over, by default it doesn’t get an extension. This “circuit breaker†ensures that we don’t invest multiples of the original appetite on a concept that needs rethinking first.

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And lastly we reduce risk in the building process by integrating design and programming early. Instead of building lots of disconnected parts and hoping they’ll fit together in the 11th hour, we build one meaningful piece of the work end-to-end early on and then repeat. The team sequences the work from the most unknown to the least worrisome pieces and learns what works and what doesn’t by integrating as soon as possible.

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How this book is organized

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Part One is all about Shaping — the pre-work we do on projects before we consider them ready to schedule. Each chapter explains a specific step of the process, from setting the appetite on a raw idea, to sketching out a solution, to writing a pitch that presents the potential project. Along the way you’ll learn specific techniques — like breadboarding and fat-marker sketching — to keep the design at the right level of abstraction.

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Part Two is about Betting — how we choose among the pitched projects and decide what to do six weeks at a time.

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Part Three is about Building — the expectations we place on the teams and the special practices they use to discover what to do. We’ll look at how the teams figure out what to do, how they integrate design and programming, how they track what’s known versus unknown, and finally how they make the hard calls to finish the project on time.

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Lastly the Appendix gives you some help for when it’s time to make changes at your company. There’s some advice on how to try your first six-week experiment, tips on adjusting the methods to your company’s size, and specific guidance for how to implement Shape Up using Basecamp.

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+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.1-chapter-02 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.1-chapter-02 new file mode 100644 index 0000000000000000000000000000000000000000..092397893aa292bd8d085623808ce5753213ee03 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.1-chapter-02 @@ -0,0 +1,918 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Principles of Shaping | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

A vertical axis marked Abstract at the top and Concrete at the bottom. In the middle a zone is marked Shaped.

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When we shape the work, we need to do it at the right level of abstraction: not too vague and not too concrete. Product managers often err on one of these two extremes.

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Wireframes are too concrete

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When design leaders go straight to wireframes or high-fidelity mockups, they define too much detail too early. This leaves designers no room for creativity. One friend put it this way:

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I’ll give a wireframe to my designer, and then I’m saying to her: “I know you’re looking at this, but that’s not what I want you to design. I want you to re-think it!†It’s hard to do that when you’re giving them this concrete thing.

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Over-specifying the design also leads to estimation errors. Counterintuitive as it may seem, the more specific the work is, the harder it can be to estimate. That’s because making the interface just so can require solving hidden complexities and implementation details that weren’t visible in the mockup. When the scope isn’t variable, the team can’t reconsider a design decision that is turning out to cost more than it’s worth.

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Words are too abstract

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On the other end of the spectrum, projects that are too vague don’t work either. When a project is defined in a few words, nobody knows what it means. “Build a calendar view†or “add group notifications†sound sensible, but what exactly do they entail? Team members don’t have enough information to make trade-offs. They don’t know what to include or leave out. A programmer who worked in that situation said:

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You’re solving a problem with no context. You have to be a mind reader. It’s like: “we’ll know it when we see it.â€

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Concerning estimation, under-specified projects naturally grow out of control because there’s no boundary to define what’s out of scope.

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Case study: The Dot Grid Calendar

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Let’s look at an example of how to shape a project at the right level of detail.

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We launched version three of Basecamp without a calendar feature. It had a “schedule†feature that just listed events one after the other without any kind of monthly, weekly or daily grid.

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Soon after launch, customers started asking us to “add a calendar†to Basecamp. We had built calendars before and we knew how complex they are. It can easily take six months or more to build a proper calendar.

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These are the kinds of things that make a calendar complicated:

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  • Dragging and dropping events between cells to move them
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  • Wrapping multi-day events around the edge of the screen
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  • Different views for monthly, weekly, or daily time scales
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  • Dragging the edge of an event to change its duration
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  • Color coding events for different categories
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  • Handling different expectations for desktop vs. mobile interactions
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Past versions of Basecamp had calendars, and only about 10% of customers used them. That’s why we didn’t have the appetite for spending six months on a calendar. On the other hand, if we could do something to satisfy those customers who were writing us in one six week cycle, we were open to doing that.

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With only six weeks to work with, we could only build about a tenth of what people think of when they say “calendar.†The question became: which tenth?

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We did some research (discussed in the next chapter) and narrowed down a use case that we wanted to solve. We eventually arrived at a promising concept inspired by calendars on phones. We could build a two-month, read-only grid view. Any day with an event would have a dot for each event. A list of events would appear below the calendar, and clicking a day with a dot would scroll the events for that day into view. We called it the Dot Grid.

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The Dot Grid wasn’t a full-featured calendar. We weren’t going to allow dragging events between days. We weren’t going to span multi-day events across the grid; we’d just repeat the dots. There’d be no color coding or categories for events. We were comfortable with all these trade-offs because of our understanding of the use case.

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This is the level of fidelity we used to define the solution:

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+ + A rough sketch showing two monthly calendars side by side. Some of the days in the calendar have dots in them. Below the calendar grid, rough lines suggest a list of events. + +

Rough sketch of the Dot Grid concept

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Note how rough the sketch is and how many details are left out. The designer had a lot of room to interpret how this should look and feel.

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At the same time, note how specific the idea is. It’s very clear how it works, what needs to be built, what’s in and what’s out.

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At the end of the project, the finished work that the designers and programmers created looked like this:

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+ + A screenshot of the final Dot Grid calendar as built in Basecamp. It has the same structure as the rough sketch but it is fully designed down to every detail. + +

Screenshot of the Dot Grid when it launched

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This small example highlights a few properties of shaped work.

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Property 1: It’s rough

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Work in the shaping stage is rough. Everyone can tell by looking at it that it’s unfinished. They can see the open spaces where their contributions will go. Work that’s too fine, too early commits everyone to the wrong details. Designers and programmers need room to apply their own judgement and expertise when they roll up their sleeves and discover all the real trade-offs that emerge.

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Property 2: It’s solved

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Despite being rough and unfinished, shaped work has been thought through. All the main elements of the solution are there at the macro level and they connect together. The work isn’t specified down to individual tasks, but the overall solution is spelled out. While surprises might still happen and icebergs could still emerge, there is clear direction showing what to do. Any open questions or rabbit holes we could see up front have been removed to reduce the project’s risk.

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Property 3: It’s bounded

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Lastly, shaped work indicates what not to do. It tells the team where to stop. There’s a specific appetite—the amount of time the team is allowed to spend on the project. Completing the project within that fixed amount of time requires limiting the scope and leaving specific things out.

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Taken together, the roughness leaves room for the team to resolve all the details, while the solution and boundaries act like guard rails. They reduce risk and channel the team’s efforts, making sure they don’t build too much, wander around, or get stuck.

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Who shapes

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Shaping is creative and integrative. It requires combining interface ideas with technical possibilities with business priorities. To do that you’ll need to either embody these skills as a generalist or collaborate with one or two other people.

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Shaping is primarily design work. The shaped concept is an interaction design viewed from the user’s perspective. It defines what the feature does, how it works, and where it fits into existing flows.

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You don’t need to be a programmer to shape, but you need to be technically literate. You should be able to judge what’s possible, what’s easy and what’s hard. Knowledge about how the system works will help you see opportunities or obstacles for implementing your idea.

+ +

It’s also strategic work. Setting the appetite and coming up with a solution requires you to be critical about the problem. What are we trying to solve? Why does it matter? What counts as success? Which customers are affected? What is the cost of doing this instead of something else?

+ +

Shaping is a closed-door, creative process. You might be alone sketching on paper or in front of a whiteboard with a close collaborator. There’ll be rough diagrams in front of you that nobody outside the room would be able to interpret. When working with a collaborator, you move fast, speak frankly and jump from one promising position to another. It’s that kind of private, rough, early work.

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Two tracks

+ +

You can’t really schedule shaping work because, by its very nature, unshaped work is risky and unknown. For that reason we have two separate tracks: one for shaping, one for building. During any six week cycle, the teams are building work that’s been previously shaped and the shapers are working on what the teams might potentially build in a future cycle. Work on the shaping track is kept private and not shared with the wider team until the commitment has been made to bet on it. That gives the shapers the option to put work-in-progress on the shelf or drop it when it’s not working out.

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Steps to shaping

+ +

Shaping has four main steps that we will cover in the next four chapters.

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    +
  1. Set boundaries. First we figure out how much time the raw idea is worth and how to define the problem. This gives us the basic boundaries to shape into.
  2. +
  3. Rough out the elements. Then comes the creative work of sketching a solution. We do this at a higher level of abstraction than wireframes in order to move fast and explore a wide enough range of possibilities. The output of this step is an idea that solves the problem within the appetite but without all the fine details worked out.
  4. +
  5. Address risks and rabbit holes. Once we think we have a solution, we take a hard look at it to find holes or unanswered questions that could trip up the team. We amend the solution, cut things out of it, or specify details at certain tricky spots to prevent the team from getting stuck or wasting time.
  6. +
  7. Write the pitch. Once we think we’ve shaped it enough to potentially bet on, we package it with a formal write-up called a pitch. The pitch summarizes the problem, constraints, solution, rabbit holes, and limitations. The pitch goes to the betting table for consideration. If the project gets chosen, the pitch can be re-used at kick-off to explain the project to the team.
  8. +
+ + + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.2-chapter-03/index.html?utm_source=newsletter b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.2-chapter-03/index.html?utm_source=newsletter new file mode 100644 index 0000000000000000000000000000000000000000..b650134c6eef9c8a98641fbbaca5228b01368964 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.2-chapter-03/index.html?utm_source=newsletter @@ -0,0 +1,875 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Set Boundaries | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Cartoon. In the background, three people talk around a table. One says 'They said they wanted categories.' The other says 'We should redesign the whole section!' and the third says 'Yes!' In the foreground, a figure who is listening looks distressed and thinks 'uh oh.'

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The first step of shaping is setting boundaries on what we’re trying to do. The conversations we have are going to be entirely different if people think we’re talking about a small improvement or a major redesign.

+ +

The conversation about building a feature always starts with a raw idea, like “customers are asking for group notifications.†Before we all go down the rabbit hole discussing ways we can solve it, we should first set some broad terms on the discussion to make it productive.

+ +

Setting the appetite

+

Sometimes an idea gets us excited right away. In that case we need to temper the excitement by checking whether this is really something we’re going to be able to invest time in or not. If we don’t stop to think about how valuable the idea is, we can all jump too quickly to either committing resources or having long discussions about potential solutions that go nowhere.

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Other ideas are less exciting and feel more like a challenge we didn’t ask for. The customer wants a calendar; we don’t particularly want to build one, but we do feel we need to do something about the request.

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Whether we’re chomping at the bit or reluctant to dive in, it helps to explicitly define how much of our time and attention the subject deserves. Is this something worth a quick fix if we can manage? Is it a big idea worth an entire cycle? Would we redesign what we already have to accommodate it? Will we only consider it if we can implement it as a minor tweak?

+ +

We call this the appetite. You can think of the appetite as a time budget for a standard team size. We usually set the appetite in two sizes:

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    +
  • Small Batch: This is a project that a team of one designer and one or two programmers can build in one or two weeks. We batch these together into a six week cycle (more on that later).
  • +
  • Big Batch: This project takes the same-size team a full six-weeks.
  • +
+ +

In rare cases where the scope is so big that a six-week project isn’t conceivable, we’ll try to hammer it down by narrowing the problem definition. If we still can’t shrink the scope, we’ll break off a meaningful part of the project that we can shape to a six-week appetite.

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Fixed time, variable scope

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An appetite is completely different from an estimate. Estimates start with a design and end with a number. Appetites start with a number and end with a design. We use the appetite as a creative constraint on the design process.

+ +

This principle, called “fixed time, variable scope,†is key to successfully defining and shipping projects. Take this book for an example. It’s hard to ship a book when you can always add more, explain more, or improve what’s already there. When you have a deadline, all of a sudden you have to make decisions. With one week left, I can choose between fixing typos or adding a new section to a chapter. That’s the tension between time, quality, and scope. I don’t want to release a book with embarrassing typos, so I’ll choose to reduce the scope by leaving out the extra section. Without the pressure of the fixed deadline, I wouldn’t make the trade-off. If the scope wasn’t variable, I’d have to include the extra section. Then there’d be no time to fix the quality issues.

+ +

We apply this principle at each stage of the process, from shaping potential projects to building and shipping them. First, the appetite constrains what kind of a solution we design during the shaping process. Later, when we hand the work to a team, the fixed time box pushes them to make decisions about what is core to the project and what is peripheral or unnecessary.

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“Good†is relative

+

There’s no absolute definition of “the best†solution. The best is relative to your constraints. Without a time limit, there’s always a better version. The ultimate meal might be a ten course dinner. But when you’re hungry and in a hurry, a hot dog is perfect.

+ +

The amount of time we set for our appetite is going to lead us to different solutions. We could model a whole set of database columns in the fancy version, or just provide a flat textarea in the simple version. We could redesign the main landing page to accommodate a new feature, or we could push it back to a screen with fewer design constraints. We can only judge what is a “good†solution in the context of how much time we want to spend and how important it is.

+ +

Responding to raw ideas

+

Our default response to any idea that comes up should be: “Interesting. Maybe some day.†In other words, a very soft “no†that leaves all our options open. We don’t put it in a backlog. We give it space so we can learn whether it’s really important and what it might entail.

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It’s too early to say “yes†or “no†on first contact. Even if we’re excited about it, we shouldn’t make a commitment that we don’t yet understand. We need to do work on the idea before it’s shaped enough to bet resources on. If we always say “yes†to incoming requests we’ll end up with a giant pile of work that only grows.

+ +

It’s important to keep a cool manner and a bit of a poker face. We don’t want to shut down an idea that we don’t understand. New information might come in tomorrow that makes us see it differently. On the other hand, showing too much enthusiasm right away can set expectations that this thing is going to happen. We may not be able to commit to it once we’ve put it into context with everything else we want to do.

+ +

Narrow down the problem

+ +

In addition to setting the appetite, we usually need to narrow down our understanding of the problem.

+ +

We once had a customer ask us for more complex permission rules. It could easily have taken six weeks to build the change she wanted. Instead of taking the request at face value, we dug deeper. It turned out that someone had archived a file without knowing the file would disappear for everyone else using the system. Instead of creating a rule to prevent some people from archiving, we realized we could put a warning on the archive action itself that explains the impact. That’s a one-day change instead of a six-week project.

+ +

Another example is the “calendar view†from the previous chapter. Everyone knows what a calendar view is. But unpacking it revealed tons of unknowns and decisions that would drastically affect the scope. If we only want to spend six weeks instead of six months building a huge calendar, how do we narrow it down?

+ +

In that case we flip from asking “What could we build?†to “What’s really going wrong?†Sure, a calendar sounds nice. But what is driving the request? At what point specifically does someone’s current workflow break down without this thing they’re asking for?

+ +

Case study: Defining “calendarâ€

+ +

In the case of the calendar request, we called a customer who asked for this feature. Instead of asking her why she wants a calendar and what it should look like, we asked her when she wanted a calendar. What was she doing when the thought occurred to ask for it?

+ +

She told us she worked in an office with a big calendar drawn on a chalkboard wall. Her officemates marked when they were meeting clients in the handful of meeting rooms on the calendar. One day she was working from home. A client called and asked her to schedule a meeting. She had to drive to the office to look at the wall calendar. Traffic was terrible along the way, and in the end there wasn’t a free space that worked for her client. She could have saved an hour in traffic and a lot of frustration if she had been able to check for open spots on the calendar from her computer at home.

+ +

The insight wasn’t “computerize the calendarâ€â€”that’s obvious. What we learned was that “see free spaces†was the important thing for this use case, not “do everything a calendar does.â€

+ +

This story, and others like it, gave us a specific baseline to design against. Basecamp had an agenda view of events. It worked for listing major deadlines and milestones but it wasn’t good for resource scheduling because you couldn’t see empty spaces on it. We narrowed down the need from “do everything a calendar does†to “help me see free spaces so I can figure out when to schedule something.â€

+ +

We didn’t have a solution yet. But now we felt like we had a problem that was specific enough to spark an idea that could fit within our appetite. This led us to the simpler “Dot Grid†concept from the last chapter.

+ +

What if we can’t figure out a specific pain point or use case? Our appetite can also tell us how much research is worthwhile. If it’s not critical now and we can’t get our hands around the problem, we’ll walk away from it and work on something else. Maybe in the future a new request or story will pop up that gives us better insight into the problem.

+ +

Watch out for grab-bags

+ +

When it comes to unclear ideas, the worst offenders are “redesigns†or “refactorings†that aren’t driven by a single problem or use case. When someone proposes something like “redesign the Files section,†that’s a grab-bag, not a project. It’s going to be very hard to figure out what it means, where it starts, and where it ends. Here’s a more productive starting point: “We need to rethink the Files section because sharing multiple files takes too many steps.†Now we can start asking: What’s not working? In what context are there too many steps? What parts of the existing design can stay the same and what parts need to change?

+ +

A tell-tale sign of a grab-bag is the “2.0†label. We made the mistake in the past of kicking off a “Files 2.0†project without really considering what that meant. Our excitement about improving a huge part of our app got the better of us. We know there were a lot of problems with our Files feature, but we didn’t ask ourselves what specifically we were going to do. The project turned out to be a mess because we didn’t know what “done†looked like. We recovered by splitting the project into smaller projects, like “Better file previews†and “Custom folder colors.†We set appetites and clear expectations on each project and shipped them successfully.

+ +

Boundaries in place

+

When we have all three things—a raw idea, an appetite, and a narrow problem definition—we’re ready to move to the next step and define the elements of a solution.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.3-chapter-04 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.3-chapter-04 new file mode 100644 index 0000000000000000000000000000000000000000..ac2f82b4870af200585506854440e932ff19f7ee --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.3-chapter-04 @@ -0,0 +1,969 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Find the Elements | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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A cartoon. Two people are sketching on a whiteboard animatedly. One says 'a-ha!' while pointing to what they've drawn and the other, still sketching, says 'Yes! And then...'

+ +

Now that we have the constraints of an appetite and the problem we’re solving, it’s time to get from an idea in words to the elements of a software solution. There could be dozens of different ways to approach the solution for a problem. So it’s important that we can move fast and cover a lot of different ideas without getting dragged down.

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Move at the right speed

+ +

Two things enable us to move at the right speed at this stage.

+ +

First, we need to have the right people—or nobody—in the room. Either we’re working alone or with a trusted partner who can keep pace with us. Someone we can speak with in shorthand, who has the same background knowledge, and who we can be frank with as we jump between ideas.

+ +

Second, we need to avoid the wrong level of detail in the drawings and sketches. If we start with wireframes or specific visual layouts, we’ll get stuck on unnecessary details and we won’t be able to explore as broadly as we need to.

+ +

The challenge here is to be concrete enough to make progress on a specific solution without getting dragged down into fine details. The questions we’re trying to answer are:

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    +
  • Where in the current system does the new thing fit?
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  • How do you get to it?
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  • What are the key components or interactions?
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  • Where does it take you?
  • +
+ +

To stay on the right level of detail and capture our thoughts as they come, we work by hand using a couple of prototyping techniques: breadboarding and fat marker sketches. These allow us to quickly draw different versions of entire flows so we can debate the pros and cons of each approach and stay aligned with what we’re talking about as we go.

+ +

Breadboarding

+

We borrow a concept from electrical engineering to help us design at the right level of abstraction. A breadboard is an electrical engineering prototype that has all the components and wiring of a real device but no industrial design.

+ +

A drawing of an electronics breadboard and a finished electronics product. The breadboard looks like a circuit board with a light bulb, dimmer and battery connected by long wires. It has no industrial design. The product has the same components but looks finished, with the bulb and dial artfully placed in an enclosure.

+ +

Deciding to include an indicator light and a rotary knob is very different from debating the chassis material, whether the knob should go to the left of the light or the right, how sharp the corners should be, and so on.

+ +

Similarly, we can sketch and discuss the key components and connections of an interface idea without specifying a particular visual design. To do that, we can use a simple shorthand. There are three basic things we’ll draw:

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    +
  1. Places: These are things you can navigate to, like screens, dialogs, or menus that pop up.
  2. +
  3. Affordances: These are things the user can act on, like buttons and fields. We consider interface copy to be an affordance, too. Reading it is an act that gives the user information for subsequent actions.
  4. +
  5. Connection lines: These show how the affordances take the user from place to place.
  6. +
+ +

We’ll use words for everything instead of pictures. The important things are the components we’re identifying and their connections. They allow us to play out an idea and judge if the sequence of actions serves the use case we’re trying to solve.

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+

Example

+ +

Suppose our product is an invoicing tool. We’re considering adding a new “Autopay†feature to enable our customers’ customers to pay future invoices automatically.

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How do you turn Autopay on? What’s involved? We can pick a starting point and say that the customer landed on an invoice. That’s our first place. We draw it by writing the name of the place and underlining it.

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The word 'Invoice' is written with a horizontal line underneath.

+ +

On the invoice, we’re thinking we could add a new button to “Turn on Autopay.†That’s an affordance. Affordances go below the line to indicate they can be found at that place.

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'Turn on Autopay' is written below the line.

+ +

Where does that button go? Some place for setting up the Autopay. We don’t have to specify whether it’s a separate screen or a pop up modal or what. From a what’s-connected-to-what standpoint (the topology) it’s all the same. Let’s draw a connection line from the button to the Setup Autopay screen.

+ +

An arrow points from 'Turn on Autopay' below 'Invoice' to a new place named 'Setup Autopay' with a line below it.

+ +

Now we can talk about what belongs on that screen. Do we ask for a credit card here? Is there a card on file already? What about ACH or other payment methods?

+ +

Just figuring out what to write under the bar starts to provoke debates and discussions about what to build.

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As we think it through, we decide we should ask for credit card details here and show the logo of the financial institution (an aspect of the domain in this specific product).

+ +

The breadboard is further populated with affordances below Setup Autopay: CC fields, FI logo, and Submit. Submit has a connection arrow to a new place named Confirm. Below Confirm one affordance is named Thank You Message.

+ +

Straightforward enough. But wait — did we actually pay the original invoice or not? Hm. Now we have both functional and interface questions. What does enabling Autopay actually do? Does it apply only for the future or does paying with Autopay the first time also pay the current invoice? And where do we explain this behavior? We’re starting to have deeper questions and discussions prompted by just a few words and arrows in the breadboard.

+ +

Since we’re using such a lightweight notation, and we aren’t bogged down with wireframes, we can quickly jump around and entertain different possibilities.

+ +

We could add an option to the Setup screen…

+ +

The same breadboard is modified. Now below the Setup Autopay place there is a new affordance called Pay Balance Now with a question mark.

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But now we’re complicating the responsibilities of the confirmation screen. We’re going to need to show a receipt if you pay your balance now. Should the confirmation have a condition to sometimes show a receipt of the amount just paid?

+ +

How about an entirely different approach. Instead of starting on an Invoice, we make Autopay an option when making a payment. This way there’s no ambiguity about whether the current amount is being paid. We could add an extra “Autopay was enabled†callout to the existing payment confirmation page.

+ +

A different breadboard. This time a Pay button on the Invoice leads to a Pay Invoice place. Under that, there is an option to Autopay in the Future. Submitting goes to a third place called Confirm, with affordances named: Print Receipt, Thank You Message, and Confirm Autopay if Chosen.

+ +

Sketching this out reminded us that the current payment form supports ACH in addition to credit card. We discuss and confirm that we can use ACH too.

+ +

What about after Autopay is enabled? How does the customer turn it off? Up to this point, many customers in the system didn’t have usernames or passwords. They followed tokenized links to pay the invoices one by one. One might naturally assume that now that the customer has something like Autopay, they need a username and password and some landing place to go manage it.

+ +

The team in this case decided that adding the username/password flows was too much scope for their appetite at the time. Reflecting strategically on what they knew about their customers, they thought it would be quite alright if the invoicer’s customers had to reach out to the invoicer and ask them to turn off the Autopay. In that case we could add a single option to disable Autopay in the customer detail page that we already offered to invoicers. We drew out the flow like this:

+ +

The Invoicer's Customer List has one affordance: Customer Detail. Customer Detail points to Customer Page. Below that is an affordance to Disable Autopay.

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This example illustrates the level of thinking and the speed of movement to aim for during the breadboarding phase. Writing out the flows confronts us with questions we didn’t originally think of and stimulates design ideas without distracting us with unimportant visual choices.

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Once we get to a place where we play through the use case and the flow seems like a fit, we’ve got the elements we need to move on to start defining the project more clearly. We’re getting more concrete while still leaving out a huge amount of detail.

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Fat marker sketches

+

Sometimes the idea we have in mind is a visual one. Breadboarding would just miss the point because the 2D arrangement of elements is the fundamental problem. In that case, we still don’t want to waste time on wireframes or unnecessary fidelity. Instead we use fat marker sketches.

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A fat marker sketch is a sketch made with such broad strokes that adding detail is difficult or impossible. We originally did this with larger tipped Sharpie markers on paper. Today we also do it on iPads with the pen size set to a large diameter.

+ +

Here’s an example. We found ourselves often creating fake to-dos in our Basecamp to-do lists that acted as dividers. We’d create an item like “––– Needs testing –––“ and put items below it. We had the idea to make some kind of official divider feature in our to-do tool to turn the workaround into a first class function of to-do lists.

+ +

We had to work out what the implications of adding a divider were. We came up with a rough idea that adding a divider separates the list into “loose†to-dos above the divider and “grouped†to-dos below. Adding subsequent dividers adds more groups below the “loose†items at the top.

+ +

A sketch drawn roughly with a fat-tipped marker. Squiggly lines suggest a to-do list with items. The first two items appear directly under the to-do list name. The rest of the items are separated by dividers. The top items with no divider above are labeled Loose and the divided ones below are labeled Grouped.

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We could add items via some affordance within each group, including the “loose†group on top.

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A sketch showing an Add button below each set of items: the loose items and the items in each group.

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We were a little concerned the add buttons might break up the gestalt of the list, and the groups might all separate too much from the lists on the page. We talked about possibilities to place the “add†affordance inside of a menu that we already had to the left of each to-do item.

+ +

A sketch with no add buttons. Instead little handles appear to the left of each to-do item. A popover menu appears to the left of one of the item and points to it. Inside the menu is a button to Add an Item and some squiggly lines suggesting other actions.

+ +

This notation is much less constraining than breadboards, which has downsides. We might sketch a sidebar and get attached to a layout element like that even though it’s not a core element. But as long as we keep an eye on that we’re still far better off than if we get sucked into the weeds by creating wireframes too early.

+ +

It may seem a little silly to call fat marker sketches a technique or a tool. The reason for calling them out is we too easily skip ahead to the wrong level of fidelity. Giving this rough early stage a name and using a specific tool for it helps us to segment our own creative process and make sure we aren’t jumping ahead to detail a specific idea when we haven’t surveyed the field enough.

+ +

Elements are the output

+

In the case of the Autopay example, we ended up with some clear elements:

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    +
  • A new “use this to Autopay?†checkbox on the existing “Pay an invoice†screen
  • +
  • A “disable Autopay†option on the invoicer’s side
  • +
+ +

For the To-Do Groups project, the elements were:

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    +
  • Loose to-dos above the first group belong directly to the parent
  • +
  • Grouped to-dos appear below the loose to-dos
  • +
  • We’d like to try an add affordance within each section, but if that doesn’t work visually, we’re ok with relying on the action menu for inserting to-dos into position.
  • +
+ +
+

Similarly, when we sketched the simplified solution for rendering events on a calendar grid, we used the fat marker approach.

+ +

Fat marker sketch of the Dot Grid as described in the previous chapter

+ +

This enabled us to work out the main elements of the solution:

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    +
  • A 2-up monthly calendar grid
  • +
  • Dots for events, no spanned pills
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  • Agenda-style list of events below that scrolls an event into view when you tap a dot
  • +
+ +

This list of elements is extremely narrow and specific compared to “monthly calendar.†Exactly the kind of narrowing we hope to accomplish through the shaping process.

+ +

Room for designers

+

Later, when it’s time to involve a designer, you don’t want to have to say “I know I drew it like this but ignore that…â€. Regardless of what you say, any specific mockups are going to bias what other people do after you—especially if you’re in a higher position than them. They’ll take every detail in the initial mockups as direction even though you didn’t intend it.

+ +

Working at the right “level of abstraction†not only ensures we move at the right speed, it also leaves this important room for creativity in the later stages.

+ +

By leaving details out, the breadboard and fat marker methods give room to designers in subsequent phases of the project.

+ +

This is a theme of the shaping process. We’re making the project more specific and concrete, but still leaving lots of space for decisions and choices to be made later. This isn’t a spec. It’s more like the boundaries and rules of a game. It could go in countless different ways once it’s time to play.

+ +

Not deliverable yet

+

This step of shaping is still very much in your private sphere. It’s normal for the artifacts at this point — on the wall or in your notebook — to be more or less indecipherable to anybody who wasn’t there with you.

+ +

We’ve gone from a cloudy idea, like “autopay†or “to-do groups,†to a specific approach and a handful of concrete elements. But the form we have is still very rough and mostly in outline.

+ +

What we’ve done is landed on an approach for how to solve the problem. But there may be some significant unknowns or things we need to address before we’d consider this safe to hand off to a team to build successfully.

+ +

The next step is to do some stress-testing and de-risking. We want to check for holes and challenges that could hinder the project from shipping within the fixed time appetite that we have in mind for it.

+ +

After that we’ll see how to wrap up the shaped concept into a write-up for pitching.

+ +

No conveyor belt

+

Also keep in mind that, at this stage, we could walk away from the project. We haven’t bet on it. We haven’t made any commitments or promises about it. What we’ve done is added value to the raw idea by making it more actionable. We’ve gotten closer to a good option that we can later lobby for when it’s time to allocate resources.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.4-chapter-05 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.4-chapter-05 new file mode 100644 index 0000000000000000000000000000000000000000..7d4136fe50e5cb42489a16ea458e48a3e31340d4 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.4-chapter-05 @@ -0,0 +1,888 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Risks and Rabbit Holes | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

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Cartoon. A figure stands beside a whiteboard covered in rough sketches, presenting an idea. An audience of two people sits on chairs in front of the whiteboard, scratching their chins in consideration. One responds: 'Yes, but it doesn't work exactly like that...'

+ +

Remember that we’re shaping work for a fixed time window. We may trust from our experience that the elements we fleshed out in the previous chapter are buildable within the appetite (six weeks). But we need to look closer, because all it takes is one hole in the concept to derail that. Suppose we bet on the project and a team takes it on. If they run into an unanticipated problem that takes two weeks to solve, they just burned a third of the budget!

+ +

Even worse, sometimes you run into problems that don’t just delay the project—they have no apparent solution. We once bet on a project to redesign the way we present projects with clients on Basecamp’s home screen. We assumed the designer would figure it out; we didn’t do the work in the shaping phase to validate that a viable approach existed. Once the project started, it turned out to be a much harder problem than we expected. None of us were able to find a suitable design solution within the six weeks we budgeted. We ended up abandoning the project and rethinking it later.

+ +

Of course there will always be unknowns. That’s why we apply the many practices in Part Three so that teams tackle the right problems in the right order, leaving room for the unexpected. But that doesn’t mean we shouldn’t look for the pitfalls we can find up front and eliminate them before betting on the project. Before we consider it safe to bet on, a shaped project should be as free of holes as possible.

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Different categories of risk

+ +

In terms of risk, well-shaped work looks like a thin-tailed probability distribution. There’s a slight chance it could take an extra week but, beyond that, the elements of the solution are defined enough and familiar enough that there’s no reason it should drag on longer than that.

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Drawing of a thin tailed probability distribution. The Y axis is probability and the X axis is Time to Ship in Weeks. The X axis extends from zero weeks to 18 weeks. There is a single spike at 6 weeks shaped like a normal distribution, extending slightly to the left and right at the bottom of the curve. The left edge only extends to five weeks and the right edge to seven weeks.

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However, if there are any rabbit holes in the shaping—technical unknowns, unsolved design problems, or misunderstood interdependencies—the project could take multiple times the original appetite to complete. The right tail stretches out.

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Drawing of a fat tailed probability distributation. The X and Y axes are the same as before. This time the spike up at six weeks has a long slope down which reaches all the way past the 18 week point on the X axis. The area above 18 weeks where the right tail still stretches is labled: Possible 3x delay.

+ +

We want to remove the unknowns and tricky problems from the project so that our probability is as thin-tailed as possible. That means a project with independent, well-understood parts that assemble together in known ways.

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Look for rabbit holes

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Fleshing out the elements of the solution was a fast-moving, exploratory process. It was more breadth than depth. In this step, we slow down and look critically at what we came up with. Did we miss anything? Are we making technical assumptions that aren’t fair?

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One way to analyze the solution is to walk through a use case in slow motion. Given the solution we sketched, how exactly would a user get from the starting point to the end? Slowing down and playing it out can reveal gaps or missing pieces that we need to design.

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Then we should also question the viability of each part we think we solved. We ask ourselves questions like:

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  • Does this require new technical work we’ve never done before?
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  • Are we making assumptions about how the parts fit together?
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  • Are we assuming a design solution exists that we couldn’t come up with ourselves?
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  • Is there a hard decision we should settle in advance so it doesn’t trip up the team?
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Case study: Patching a hole

+

For example, when we defined the To-Do Groups project, we introduced the idea of dividers in the to-do list:

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The fat marker sketch of the to-do group concept from the previous chapter, with loose to-dos at the top of the list and grouped to-dos at the bottom.

+ +

We liked the idea of the dividers, and the logic of loose versus grouped to-dos made sense to us. But when we looked closer we realized that we didn’t address how to display completed items. In the pre-existing design, the latest few completed items displayed below the list. Should we now render completed items at the bottom of each group instead of the list? Or should we continue to show completed items at the bottom, and repeat the same set of dividers within the completed items section? Should we reconsider how we handle completed items entirely?

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This was a hole in the concept. If we didn’t address it, we’d be pushing a deep design problem down to the team and unreasonably asking them to find a solution under deadline. It’s not responsible to give the team a tangled knot of interdependencies and then ask them to untangle it within a short fixed time window.

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We knew from experience that changing the way completed to-dos render has lots of complicated implications in user experience, navigation, and performance. To remove uncertainty in the project, we decided to dictate a solution in the shaped concept. We would leave the completed items exactly as they worked previously. Instead of grouping or segmenting them, we would just append the name of the group to each completed item. It would be a little messy, but we justified the trade-off: it drastically simplified the problem, and we could still show completed items from a group on the group’s detail page.

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A sketch showing how to handle completed items. The grouped items in the to-do list are only outstanding items. All the completed items are gathered at the bottom of the list. To the right of each completed item is a graph name in parenthesis.

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This is the kind of trade-off that’s difficult to make when you’re working inside the cycle under pressure. There are lots of reasons why a different design or a deeper reconsideration of completed to-dos would be objectively better. Why not try rendering them inside each group? A designer could reasonably think, “Maybe if I experiment with the styling a little more I can make them blend in better.†They could easily waste a few days of the very few weeks they have going down a dead end.

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As shapers, we’re thinking less about the ultimate design and more about basic quality and risk. With the compromised concept we get to keep all the elements that made the project worth doing—the groups of incomplete items—and we get to cut off a big tail of risk.

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Next, when we write the pitch for this project, we’ll point out this specific “patch†as part of the concept. That way nobody down the line will get tripped up on it.

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Declare out of bounds

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Since everyone on the team wants to do their best work, they will of course look for all the use cases to cover and consider them necessary. As the team gets more comfortable with scope hammering (see Decide When to Stop), this improves. But it’s still a good idea to call out any cases you specifically aren’t supporting to keep the project well within the appetite.

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For example, we worked on an idea for notifying groups of people in Basecamp. Rather than checking off five programmers one by one, you could just click “Programmers†and they’d be selected for notification. As we looked at the product, we saw tons of places where this kind of behavior might make sense. If we let you choose a group when posting a message, why not when assigning a to-do, or mentioning people in the chat room?

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We decided for the purpose of the project that the core value was narrowing down who to notify about a message. We explicitly marked off the other cases as “out of bounds†for the project and focused on the win we wanted: a faster flow for posting messages.

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Cut back

+

There may be parts of the solution we got excited about during the sketching phase that aren’t really necessary. When we designed the To-Do Groups feature, we thought it would be great to color-code groups. No doubt the page would look more interesting with color-coded group labels, and the feature might be more useful too. But we decided to flag this as unnecessary and cut it from the core of the project. We could mention it to the team as a nice-to-have, but everyone should start from the assumption that the feature is valuable without it.

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Present to technical experts

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Up to this point shaping has been a closed-door activity. Before you’re ready to write up the idea to share more widely, you might need input on some parts of the concept you aren’t completely sure about. There may be a technical assumption that you need to verify with someone who understands the code better. Or perhaps you want to make sure that usage data doesn’t contradict an assumption you’re making about current customer behavior.

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This is a good time to grab some technical experts and walk them through the idea. Communicate that this is just an idea. It’s something you’re shaping as a potential bet, not something that’s coming down the pipe yet. The mood is friendly-conspiratorial: “Here’s something I’m thinking about… but I’m not ready to show anybody yet… what do you think?â€

+ +

Beware the simple question: “Is this possible?†In software, everything is possible but nothing is free. We want to find out if it’s possible within the appetite we’re shaping for. Instead of asking “is it possible to do X?†ask “is X possible in 6-weeks?†That’s a very different question.

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Talk through the constraints of how this is a good solution given the appetite, so they’re partners in keeping the project at the size you intend. And emphasize that you’re looking for risks that could blow up the project. It’s not just a “what do you think†conversation—we’re really hunting for time bombs that might blow up the project once it’s committed to a team.

+ +

Try to keep the clay wet. Rather than writing up a document or creating a slideshow, invite them to a whiteboard and redraw the elements as you worked them out earlier, building up the concept from the beginning. Stick completely to the concept you already worked out to get feedback on the work you’ve already done. Then once you’ve covered the work you already did, open it up and invite them to suggest revisions. Having seen this concept, do they have any insights about how to drastically simplify or approach the problem differently?

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Depending on how the conversation goes, you may either have validated your approach or discovered some problems that send you back for another round of shaping.

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De-risked and ready to write up

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At the end of this stage, we have the elements of the solution, patches for potential rabbit holes, and fences around areas we’ve declared out of bounds. We’ve gone from a roughly formed solution with potential risk in it to a solid idea that we now hope to bet on in the future.

+ +

That means we’re ready to make the transition from privately shaping and getting feedback from an inner-circle to presenting the idea at the betting table. To do that, we write it up in a form that communicates the boundaries and spells out the solution so that people with less context will be able to understand and evaluate it. This “pitch†will be the document that we use to lobby for resources, collect wider feedback if necessary, or simply capture the idea for when the time is more ripe in the future.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.5-chapter-06 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.5-chapter-06 new file mode 100644 index 0000000000000000000000000000000000000000..c0501e218e3f0e043040f74788803fbe4353dcba --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/1.5-chapter-06 @@ -0,0 +1,979 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Write the Pitch | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. A person stands at a desk. To their right is a whiteboard with a breadboard and fat marker sketch. At the table in front of them is an open laptop and a tablet with a fat marker sketch drawn on it. The person holds a stylus above the tablet while thinking: Are they going to get it?

+ +

We’ve got the elements of a solution now, and we’ve de-risked our concept to the point that we’re confident it’s a good option to give a team. But the concept is still in our heads or in some hard-to-decipher drawings on the whiteboard or our notebook. Now we need to put the concept into a form that other people will be able to understand, digest, and respond to.

+ +

This is where we say “Okay, this is ready to write up as a pitch.†In this chapter, we’ll walk through the ingredients of a pitch and show some fully worked out examples from real projects at Basecamp.

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The purpose of the pitch is to present a good potential bet. It’s basically a presentation. The ingredients are all the things that we need to both capture the work done so far and present it in a form that will enable the people who schedule projects to make an informed bet.

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There are five ingredients that we always want to include in a pitch:

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  1. Problem — The raw idea, a use case, or something we’ve seen that motivates us to work on this
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  3. Appetite — How much time we want to spend and how that constrains the solution
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  5. Solution — The core elements we came up with, presented in a form that’s easy for people to immediately understand
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  7. Rabbit holes — Details about the solution worth calling out to avoid problems
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  9. No-gos — Anything specifically excluded from the concept: functionality or use cases we intentionally aren’t covering to fit the appetite or make the problem tractable
  10. +
+ +

Ingredient 1. Problem

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It’s critical to always present both a problem and a solution together. It sounds like an obvious point but it’s surprising how often teams, our own included, jump to a solution with the assumption that it’s obvious why it’s a good idea to build this thing.

+ +

Diving straight into “what to buildâ€â€”the solution—is dangerous. You don’t establish any basis for discussing whether this solution is good or bad without a problem. “Add tabs to the iPad app†might be attractive to UI designers, but what’s to prevent the discussion from devolving into a long debate about different UI approaches? Without a specific problem, there’s no test of fitness to judge whether one solution is better than the other.

+ +

Establishing the problem also lets us have a clearer conversation later when it’s time to pitch the idea or bet on it. The solution might be perfect, but what if the problem only happens to customers who are known to be a poor fit to the product? We could spend six weeks on an ingenious solution that only benefits a small percentage of customers known to have low retention. We want to be able to separate out that discussion about the demand so we don’t spend time on a good solution that doesn’t benefit the right people.

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How far you have to go to spell out the problem will depend on how much context you share with the people reading the write-up. The best problem definition consists of a single specific story that shows why the status quo doesn’t work. This gives you a baseline to test fitness against. People will be able to weigh the solution against this specific problem—or other solutions if a debate ensues—and judge whether or not that story has a better outcome with the new solution swapped in.

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Ingredient 2. Appetite

+

You can think of the appetite as another part of the problem definition. Not only do we want to solve this use case, we want to come up with a way to do it in six weeks, not three months, or—in the case of a small batch project—two weeks, not the whole six weeks.

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Stating the appetite in the pitch prevents unproductive conversations. There’s always a better solution. The question is, if we only care enough to spend two weeks on this now, how does this specific solution look?

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Anybody can suggest expensive and complicated solutions. It takes work and design insight to get to a simple idea that fits in a small time box. Stating the appetite and embracing it as a constraint turns everyone into a partner in that process.

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Ingredient 3. Solution

+

Like solutions with no problems, sometimes companies bet on problems with no solution. “We really need to make it easier to find things on the messages section. Customers are complaining about it.â€

+ +

That’s not ready to pitch or bet on. A problem without a solution is unshaped work. Giving it to a team means pushing research and exploration down to the wrong level, where the skillsets, time limit, and risk profile (thin vs. heavy tailed) are all misaligned.

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If the solution isn’t there, someone should go back and do the shaping work on the shaping track. It’s only ready to bet on when problem, appetite, and solution come together. Then you can scrutinize the fit between problem and solution and judge whether it’s a good bet or not.

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Help them see it

+

During the elements phase, it was critical to sketch ideas at the right level of abstraction so we didn’t slow down or lose any of the ideas appearing at the corners of our brains and tips of our tongues.

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We also need to draw at the right level of detail when we write the pitch. Here the challenge is a little different. We have time to slow down and prepare a proper presentation. We need to stay high level, but add a little more concreteness than when we worked alone or with a partner. People who read the pitch and look at the drawings without much context need to “get†the idea.

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We need more concreteness, but we don’t want to over-specify the design with wireframes or high-fidelity mocks. They’ll box in the designers who do the work later. We also risk side-tracking the discussion into topics like color, proportions, or layout that have nothing to do with the actual shaping work we did.

+ +

At the same time, hand-written breadboards have a “you had to be there†quality to them. To people who didn’t watch the breadboard unfold step by step, it can look like a soup of words and arrows.

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Therefore we need some techniques to help people see the idea while still not going too far into irrelevant details.

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+

Embedded sketches

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Suppose your breadboard from the shaping session looked like this:

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A breadboard for the payments form. Under Dashboard: Go to Form, Send Form Link, and Change Form Settings. Go to Form points with an arrow to Simple Payment Form. Under Simple Payment Form: Name, Email, Company, Payment For, Payment Amount, CC Fields, Submit and FI Logo. Submit points to a Thank You screen.

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People might have trouble visualizing where these new affordances go on the Dashboard. We could sketch a new box on the Dashboard to make it clearer:

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A screenshot of the dashboard with some hand drawing on top. A box is hand drawn at the top of the dashboard. Handwritten laters say: Payment form preview and links go here.

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But we’re still asking people to imagine too much. It’s worth the trade-off to go one step down into fat-marker detail here.

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The same screenshot again. This time in the box on top some small drawings are superimposed. They correspond to the elements in the breadboard. They are drawn roughly, in the fat marker style. In the left side, text appears saying: Send the link to customers. A squiggle below suggests a copyable URL. Below that a link is hand-drawn with the text: Change your Form Settings. A vetical line divides the box. To its right a rough sketch of a payment form appears with the words Go to Your Form above it.

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This makes it easier to see what the elements are and evaluate how clearly the feature presents itself on the dashboard. The downside is we’ve gotten into some layout decisions that would have been nice to avoid. Designers should feel free to find a different design than the box divided with a vertical line. We’d add a disclaimer here in the pitch that reminds designers of the latitude they should take.

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This is an example of selectively getting into more visual detail because we need it to sell the concept. Fortunately, we won’t need to make as many visual decisions in other parts of the concept. This was a “linchpin†part of the design that everybody had to see concretely in order to “get†it.

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Annotated fat marker sketches

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Sometimes ideas are inherently visual or a little too complicated to express in a schematic breadboard. Fat marker sketches can be very effective in a pitch; you just need to take more care to label them cleanly.

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Redrawing the sketch on an iPad—still with a fat brush size—works well. You can use different colors to separate the labels from the material parts of the sketch.

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A fat marker sketch of the to-do groups concept, drawn a bit more neatly with different colors. The fat marker sketch itself is orange. To its right, labels hand drawn in purple point out the List Name, the Loose items and the Groups.

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Or you might add some call-outs to enable discussion of specific elements.

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Two fat marker sketches are annotated with hand drawn numbers one and two on the left. The numbers are drawn neatly in white on black circles so they look like call-outs.

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Ingredient 4. Rabbit holes

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Sometimes addressing a rabbit hole just requires a few lines of text. For example, in the Payment Form project above, the shapers wanted to call out a specific solution for how to create URLs. The URLs would never live on custom domains for v1 of the project. This is the kind of thing that’s not central to the concept, but spelling it out patches a potential rabbit hole.

+ +

Ingredient 5. No Gos

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Lastly if there’s anything we’re not doing in this concept, it’s good to mention it here. In the case of the Payment Form project, the team decided up front that they wouldn’t allow any kind of WYSIWYG editing of the form. Users would only be able to provide a logo and customize the header text on a separate “customize†page. WYSIWYG might be better in some peoples’ eyes, but given the appetite it was important to mark this as a no-go.

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Examples

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Here are two examples of real pitches.

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This pitch for grouping to-dos together starts by showing a workaround people are using in the current design. Then it sketches out all the main ideas for how to enable optional to-do groupings.

+ +
+ + A scaled-down screenshot of a full pitch for the To-Dos feature. It looks like a document. The document starts with two screenshots demonstrating the workaround for grouping to-dos without the feature. Then five fat marker sketches follow that show the shaped idea. Paragraphs of explanatory text surround each sketch. + +

Two screenshots demonstrate the problem. Fat marker sketches describe the solution. Rabbit holes motivated some of the sketches.

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+
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This pitch for changing how notifications work starts with two videos to demonstrate the problem. The black boxes toward the end are a visualization of user behavior data that supports a decision in the pitch.

+ +
+ + Another scaled-down screenshot of a pitch. This one has two videos embedded in the document at the start. After some paragraphs, a fat marker sketch appears, followed by a screenshot thats annotated with handwriting. Two black boxes contain what looks like some data visualization. A breadboard is at the end. All the images are interspersed with short paragraphs of text. + +

Two videos show the problem. A fat marker sketch and a breadboard describe the solution. The black boxes contain data visualizations that support trade-offs in the solution.

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Ready to present

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The next step will be to make the case that this pitch describes a bet worth making. This can happen in a couple ways.

+ +

We prefer asynchronous communication by default and escalate to real-time only when necessary. This gives everyone the maximum amount of time under their own control for doing real work. That means the first step for presenting a pitch is posting the write-up with all the ingredients above somewhere that stakeholders can read it on their own time. This keeps the betting table short and productive. In ideal conditions everyone has time to read the pitches in advance. And if that isn’t possible in some cases, the pitch is ready to pull up for a quick live sell.

+ +
+

How we do it in Basecamp

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We post pitches as Messages in Basecamp. We created a Message Category called Pitch so we can easily find them. Pitches are posted to a Team called Product Strategy that can be accessed by people on the betting table.

+ +
+ + A screenshot of a Message Board in a Basecamp team called Product Strategy. Five Pitches appear in the list. + +

Pitches on the Message Board of the Product Strategy team in Basecamp

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+
+ +
+ + A screenshot of a Pitch posted as a Message in Basecamp. It is titled: Sort Messages Setting (Revised). It looks like a document. The first part of the pitch describes an example customer case. The second section is titled 'Looking for a 1-weeker' and describes the appetite. + +

A pitch as a Message. Note the one-week appetite. This was a Small Batch project.

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+
+ +

When we need to include a fat marker sketch in a pitch, we’ll draw it on an iPad (with Notability) and take a screenshot. Basecamp’s text editor makes it easy to insert images and caption them so they make sense in the flow of the pitch.

+ +
+ + Screenshot of another Pitch in Basecamp. The part of the pitch that is scrolled into view has a fat marker sketch embedded in the middle. + +

A sketch drawn on an iPad in the middle of a pitch

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+
+ +

People comment on the pitch asynchronously. Not to say yes or no — that happens at the betting table — but to poke holes or contribute missing information.

+ +
+ + A screenshot of a pitch that is scrolled down to the bottom. A breadboard appears at the end of the document. Below that, a comment thread begins. The first comment is by David, the CTO, providing information about what the pitch requires from a technical standpoint. + +

Our CTO responds with technical thoughts on the pitch.

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+
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In the next chapter we’ll look at the betting process in more detail to see where pitches go and how we turn them into scheduled projects.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.1-chapter-07 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.1-chapter-07 new file mode 100644 index 0000000000000000000000000000000000000000..13e65e0d8834c7ca0644ced6e526eb2d3b1e73ce --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.1-chapter-07 @@ -0,0 +1,849 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Bets, Not Backlogs | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

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Chapter 7:

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Bets, Not Backlogs

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Next: The Betting Table

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Cartoon. A person stands in front of a wall covered in countless sticky notes. A thought bubble above the person says: This is ridiculous. We'll never get all this done.

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Now that we’ve written a pitch, where does it go? It doesn’t go onto a backlog.

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No backlogs

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Backlogs are a big weight we don’t need to carry. Dozens and eventually hundreds of tasks pile up that we all know we’ll never have time for. The growing pile gives us a feeling like we’re always behind even though we’re not. Just because somebody thought some idea was important a quarter ago doesn’t mean we need to keep looking at it again and again.

+ +

Backlogs are big time wasters too. The time spent constantly reviewing, grooming and organizing old ideas prevents everyone from moving forward on the timely projects that really matter right now.

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A few potential bets

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So what do we do instead? Before each six-week cycle, we hold a betting table where stakeholders decide what to do in the next cycle. At the betting table, they look at pitches from the last six weeks — or any pitches that somebody purposefully revived and lobbied for again.

+ +

Nothing else is on the table. There’s no giant list of ideas to review. There’s no time spent grooming a backlog of old ideas. There are just a few well-shaped, risk-reduced options to review. The pitches are potential bets.

+ +

With just a few options and a six-week long cycle, these meetings are infrequent, short, and intensely productive.

+ +

If we decide to bet on a pitch, it goes into the next cycle to build. If we don’t, we let it go. There’s nothing we need to track or hold on to.

+ +

What if the pitch was great, but the time just wasn’t right? Anyone who wants to advocate for it again simply tracks it independently—their own way—and then lobbies for it six weeks later.

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Decentralized lists

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We don’t have to choose between a burdensome backlog and not remembering anything from the past. Everyone can still track pitches, bugs, requests, or things they want to do independently without a central backlog.

+ +

Support can keep a list of requests or issues that come up more often than others. Product tracks ideas they hope to be able to shape in a future cycle. Programmers maintain a list of bugs they’d like to fix when they have some time. There’s no one backlog or central list and none of these lists are direct inputs to the betting process.

+ +

Regular but infrequent one-on-ones between departments help to cross-pollinate ideas for what to do next. For example, Support can tell Product about top issues they are seeing, which Product can then track independently as potential projects to shape. Maybe Product picks off just one of those top issues to work on now. Then, in a future one-on-one, Support can lobby again for something that hasn’t yet gotten attention.

+ +

This approach spreads out the responsibility for prioritizing and tracking what to do and makes it manageable. People from different departments can advocate for whatever they think is important and use whatever method works for them to track those things—or not.

+ +

This way the conversation is always fresh. Anything brought back is brought back with a context, by a person, with a purpose. Everything is relevant, timely, and of the moment.

+ +

Important ideas come back

+ +

It’s easy to overvalue ideas. The truth is, ideas are cheap. They come up all the time and accumulate into big piles.

+ +

Really important ideas will come back to you. When’s the last time you forgot a really great, inspiring idea? And if it’s not that interesting—maybe a bug that customers are running into from time to time—it’ll come back to your attention when a customer complains again or a new customer hits it. If you hear it once and never again, maybe it wasn’t really a problem. And if you keep hearing about it, you’ll be motivated to shape a solution and pitch betting time on it in the next cycle.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.2-chapter-08 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.2-chapter-08 new file mode 100644 index 0000000000000000000000000000000000000000..b1efef8a747a5df6e20900baef3b8af65e8d33fa --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.2-chapter-08 @@ -0,0 +1,924 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + The Betting Table | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Cartoon. Three people sit around a table. The person in the middle is standing and presenting a document. The person on the left says: Won't that take longer than six weeks? The one presenting points to the document and says: Notif we focus on this one use case. The person on the right leans back and observes the discussion.

+ +

Now that we have some good potential bets in the form of pitches, it’s time to make decisions about which projects to schedule.

+ +

Six-week cycles

+ +

Committing time and people is difficult if we can’t easily determine who’s available and for how long. When people are available at different times due to overlapping projects, project planning turns into a frustrating game of Calendar Tetris. Working in cycles drastically simplifies this problem. A cycle gives us a standard project size both for shaping and scheduling.

+ +

Some companies use two-week cycles (aka “sprintsâ€). We learned that two weeks is too short to get anything meaningful done. Worse than that, two-week cycles are extremely costly due to the planning overhead. The amount of work you get out of two weeks isn’t worth the collective hours around the table to “sprint plan†or the opportunity cost of breaking everyone’s momentum to re-group.

+ +

This led us to try longer cycles. We wanted a cycle that would be long enough to finish a whole project, start to end. At the same time, cycles need to be short enough to see the end from the beginning. People need to feel the deadline looming in order to make trade-offs. If the deadline is too distant and abstract at the start, teams will naturally wander and use time inefficiently until the deadline starts to get closer and feel real.

+ +

After years of experimentation we arrived at six weeks. Six weeks is long enough to finish something meaningful and still short enough to see the end from the beginning.

+ +

Cool-down

+ +

If we were to run six-week cycles back to back, there wouldn’t be any time to breathe and think about what’s next. The end of a cycle is the worst time to meet and plan because everybody is too busy finishing projects and making last-minute decisions in order to ship on time.

+ +

Therefore, after each six-week cycle, we schedule two weeks for cool-down. This is a period with no scheduled work where we can breathe, meet as needed, and consider what to do next.

+ +

During cool-down, programmers and designers on project teams are free to work on whatever they want. After working hard to ship their six-week projects, they enjoy having time that’s under their control. They use it to fix bugs, explore new ideas, or try out new technical possibilities.

+ +

Team and project sizes

+

In addition to standardizing the length of our cycles, we also roughly standardize the types of projects and teams that we bet on.

+ +

Our project teams consist of either one designer and two programmers or one designer and one programmer. They’re joined by a QA person who does integration testing later in the cycle.

+ +

These teams will either spend the entire cycle working on one project, or they’ll work on multiple smaller projects during the cycle. We call the team that spends the cycle doing one project the big batch team and the team working on a set of smaller projects the small batch team. Small batch projects usually run one or two weeks each. Small batch projects aren’t scheduled individually. It’s up to the small batch team to figure out how to juggle the work so they all ship before the end of the cycle.

+ +

Now that we have a standard way to think about capacity, we can talk about how we decide what to schedule.

+ +

The betting table

+ +

The betting table is a meeting held during cool-down where stakeholders decide what to do in the next cycle. The potential bets to consider are either new pitches shaped during the last six weeks, or possibly one or two older pitches that someone specifically chose to revive. As we said last chapter, there’s no “grooming†or backlog to organize. Just a few good options to consider.

+ +

Our betting table at Basecamp consists of the CEO (who in our case is the last word on product), CTO, a senior programmer, and a product strategist (myself).

+ +

C-level time is only available in small slices, so there’s an atmosphere of “waste no time†and the call rarely goes longer than an hour or two. Everyone has had a chance to study the pitches on their own time beforehand. Ad-hoc one-on-one conversations in the weeks before usually establish some context too. Once the call starts, it’s all about looking at the options that made it to the table and making decisions.

+ +

The output of the call is a cycle plan. Between everyone present, there’s knowledge of who’s available, what the business priorities are, and what kind of work we’ve been doing lately. All of this feeds into the decision-making process about what to do and who to schedule (more on this below).

+ +

The highest people in the company are there. There’s no “step two†to validate the plan or get approval. And nobody else can jump in afterward to interfere or interrupt the scheduled work.

+ +

This buy-in from the very top is essential to making the cycles turn properly. The meeting is short, the options well-shaped, and the headcount low. When these criteria are met, the betting table becomes a place to exercise control over the direction of the product instead of a battle for resources or a plea for prioritization. With cycles long enough to make meaningful progress and shaped work that will realistically ship, the betting table gives the C-suite a “hands on the wheel†feeling they haven’t had since the early days.

+ +

The meaning of a bet

+ +

We talk about “betting†instead of planning because it sets different expectations.

+ +

First, bets have a payout. We’re not just filling a time box with tasks until it’s full. We’re not throwing two weeks toward a feature and hoping for incremental progress. We intentionally shape work into a six-week box so there’s something meaningful finished at the end. The pitch defines a specific payout that makes the bet worth making.

+ +

Second, bets are commitments. If we bet six weeks, then we commit to giving the team the entire six weeks to work exclusively on that thing with no interruptions. We’re not trying to optimize every hour of a programmer’s time. We’re looking at the bigger movement of progress on the whole product after the six weeks.

+ +

Third, a smart bet has a cap on the downside. If we bet six weeks on something, the most we can lose is six weeks. We don’t allow ourselves to get into a situation where we’re spending multiples of the original estimate for something that isn’t worth that price.

+ +

Let’s look at these last two points more closely.

+ +

Uninterrupted time

+ +

It’s not really a bet if we say we’re dedicating six weeks but then allow a team to get pulled away to work on something else.

+ +

When you make a bet, you honor it. We do not allow the team to be interrupted or pulled away to do other things. If people interrupt the team with requests, that breaks our commitment. We’d no longer be giving the team a whole six weeks to do work that was shaped for six weeks of time.

+ +

When people ask for “just a few hours†or “just one day,†don’t be fooled. Momentum and progress are second-order things, like growth or acceleration. You can’t describe them with one point. You need an uninterrupted curve of points. When you pull someone away for one day to fix a bug or help a different team, you don’t just lose a day. You lose the momentum they built up and the time it will take to gain it back. Losing the wrong hour can kill a day. Losing a day can kill a week.

+ +

What if something comes up during that six weeks? We still don’t interrupt the team and break the commitment. The maximum time we’d have to wait is six weeks before being able to act on the new problem or idea. If the cycle passes and that thing is still the most important thing to do, we can bet on it for that cycle. This is why it’s so important to only bet one cycle ahead. This keeps our options open to respond to these new issues. And of course, if it’s a real crisis, we can always hit the brakes. But true crises are very rare.

+ +

The circuit breaker

+ +

We combine this uninterrupted time with a tough but extremely powerful policy. Teams have to ship the work within the amount of time that we bet. If they don’t finish, by default the project doesn’t get an extension. We intentionally create a risk that the project—as pitched—won’t happen. This sounds severe but it’s extremely helpful for everyone involved.

+ +

First, it eliminates the risk of runaway projects. We defined our appetite at the start when the project was shaped and pitched. If the project was only worth six weeks, it would be foolish to spend two, three or ten times that. Very few projects are of the “at all costs†type and absolutely must happen now. We think of this like a circuit breaker that ensures one project doesn’t overload the system. One project that’s taking too long will never freeze us or get in the way of new projects that could be more important.

+ +

Second, if a project doesn’t finish in the six weeks, it means we did something wrong in the shaping. Instead of investing more time in a bad approach, the circuit breaker pushes us to reframe the problem. We can use the shaping track on the next six weeks to come up with a new or better solution that avoids whatever rabbit hole we fell into on the first try. Then we’ll review the new pitch at the betting table to see if it really changes our odds of success before dedicating another six weeks to it.

+ +

Finally, the circuit breaker motivates teams to take more ownership over their projects. As we’ll see in the next chapter, teams are given full responsibility for executing projects. That includes making trade-offs about implementation details and choosing where to cut scope. You can’t ship without making hard decisions about where to stop, what to compromise, and what to leave out. A hard deadline and the chance of not shipping motivates the team to regularly question how their design and implementation decisions are affecting the scope.

+ +

What about bugs?

+ +

If the teams aren’t interrupted in the six week cycle, how do we handle bugs that come up?

+ +

First we should step back and question our assumptions about bugs.

+ +

There is nothing special about bugs that makes them automatically more important than everything else. The mere fact that something is a bug does not give us an excuse to interrupt ourselves or other people. All software has bugs. The question is: how severe are they? If we’re in a real crisis—data is being lost, the app is grinding to a halt, or a huge swath of customers are seeing the wrong thing—then we’ll drop everything to fix it. But crises are rare. The vast majority of bugs can wait six weeks or longer, and many don’t even need to be fixed. If we tried to eliminate every bug, we’d never be done. You can’t ship anything new if you have to fix the whole world first.

+ +

That said, nobody likes bugs. We still want ways to deal with them. Three strategies have worked for us.

+ +
    +
  1. Use cool-down. Ask any programmer if there are things they wish they could go back and fix and they’ll have a list to show you. The cool-down period between cycles gives them time to do exactly that. Six weeks is not long to wait for the majority of bugs, and two weeks every six weeks actually adds up to a lot of time for fixing them.
  2. +
  3. Bring it to the betting table. If a bug is too big to fix during cool-down, it can compete for resources at the betting table. Suppose a back-end process is slowing the app down and a programmer wants to change it from a synchronous step to an asynchronous job. The programmer can make the case for fixing it and shape the solution in a pitch. Then instead of interrupting other work, the people at the betting table can make a deliberate decision. Time should always be used strategically. There’s a huge difference between delaying other work to fix a bug versus deciding up front that the bug is worth the time to fix.
  4. +
  5. Schedule a bug smash. Once a year—usually around the holidays—we’ll dedicate a whole cycle to fixing bugs. We call it a “bug smash.†The holidays are a good time for this because it’s hard to get a normal project done when people are traveling or taking time off. The team can self-organize to pick off the most important bugs and solve long-standing issues in the front-end or back-end.
  6. +
+ +

Keep the slate clean

+

The key to managing capacity is giving ourselves a clean slate with every cycle. That means only betting one cycle at a time and never carrying scraps of old work over without first shaping and considering them as a new potential bet.

+ +

It is crucial to maximize our options in the future. We don’t know what will happen in the next six weeks. We don’t know what brilliant idea will emerge or what urgent request might appear.

+ +

Even if we have some kind of road map in our heads at the time scale above cycles, we keep it in our heads and in our side-channel discussions. Each six weeks we learn what’s working and what isn’t, what’s important and what’s not. There’s no downside to keeping the option open and massive upside from being available to act on the unexpected.

+ +

What about projects that just can’t be done in one cycle? In that case we still only bet six weeks at a time. Suppose we envision a feature that takes two cycles to ship. We reduce our risk dramatically by shaping a specific six week target, with something fully built and working at the end of that six weeks. If that goes as expected, we’ll feel good about betting the next six weeks the way we envisioned in our heads. But if it doesn’t, we could define a very different project. Or we could put the multi-cycle thing on pause and do something urgent that came up. The important thing is that we always shape what the end looks like for that cycle and that we keep our options open to change course.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.3-chapter-09 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.3-chapter-09 new file mode 100644 index 0000000000000000000000000000000000000000..dd5a3aba43910e94fc729e878cf08a11b507270e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/2.3-chapter-09 @@ -0,0 +1,981 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Place Your Bets | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + +
+ + + +

Look where you are

+ +

Depending on whether we’re improving an existing product or building a new product, we’re going to set different expectations about what happens during the six-week cycle.

+ +

This invites us to reflect on where we are in the arc of our product’s development and bet accordingly.

+ +

Existing products

+ +

When we add features to an existing product, we follow the standard Shape Up process: shape the work, bet on it, and give it to a team to build. We expect the team to finish and ship some version of the shaped work by the end of the cycle.

+ +

On an existing product, all of the existing code and design that isn’t going to change defines a kind of empty space that the new feature will fit into. Shaping and building is like crafting a piece of furniture for a house that is already built.

+ +

New products

+ +

New products are different. Whereas adding to an existing product is like buying a couch for a room with fixed dimensions, new product development is like figuring out where the walls and the foundation should go so the building will stand.

+ +

We’ve noticed three phases of work when we build a new product from scratch. In each phase, the way that we shape and our expectations for how the team will work together during the cycle are different. These phases unfold over the course of multiple cycles, but we still only bet one cycle at a time.

+ +

R&D mode

+ +

At the very earliest stages of a new product, our idea is just a theory or a glimmer. We don’t know if the bundle of features we imagine will hold together in reality, and the technical decisions about how to model them in code are even less clear.

+ +

This means there is a lot of scrapwork. We might decide half-way to standing up a feature that it’s not what we want and try another approach instead.

+ +

In other words, we can’t reliably shape what we want in advance and say: “This is what we want. We expect to ship it after six weeks.†We have to learn what we want by building it.

+ +

We call this stage R&D mode and adjust for it in three ways.

+ +
    +
  1. Instead of betting on a well-shaped pitch, we mainly bet the time on spiking some key pieces of the new product idea. The shaping is much fuzzier because we expect to learn by building.
  2. +
  3. Rather than delegating to a separate build team, our senior people make up the team. David (CTO) takes the programming role and works with Jason (CEO and designer) or a senior designer with Jason’s guidance. This is necessary for two reasons. First, you can’t delegate to other people when you don’t know what you want yourself. Second, the architectural decisions will determine what’s possible in the product’s future — they define the “holes†that future features fit into. At this phase the team needs to hold the vision of the product and be able to judge the long-term effects of design decisions.
  4. +
  5. Lastly, we don’t expect to ship anything at the end of an R&D cycle. The aim is to spike, not to ship. In the best case we’ll have some UI and code committed to serve as the foundation for subsequent work. The goal is to learn what works so we can commit to some load-bearing structure: the main code and UI decisions that will define the form of the product going forward.
  6. +
+ +

We can’t ship anything to customers with just a single cycle of R&D work. But we still don’t commit to more than one cycle at a time. We may learn from the first cycle that we aren’t ready to tackle the product yet. Or we may discover that our intuition rang true and the product is coming together. Depending on how it goes, we’ll decide cycle-by-cycle whether to continue spending informal time in R&D mode.

+ +

Production mode

+ +

If we continue to get warmer after some R&D cycles, we’ll eventually reach a point where the most important architectural decisions are settled. The product does those few essential things that define it, and the foundation is laid for the dozens of other things we’ll have to do before we can ship to customers.

+ +

With this structure in place, the senior team can bring in other people to contribute. This is the flip to production mode, where we work in formal cycles with clear-cut shaping, betting, and building phases. Production mode is like working on an existing product: the precedent set by the R&D work enables new contributors to identify where new functionality belongs and how it fits into the whole.

+ +

In production mode:

+ +
    +
  1. Shaping is deliberate again. The shaped work describes what we expect to see at the end of the cycle.
  2. +
  3. The team that builds the projects is no longer limited to the senior group. It becomes possible to bet multiple teams in parallel (if you have them) and cover more ground.
  4. +
  5. Shipping is the goal, not spiking. But because the product isn’t publicly available to customers yet, we define ‘shipping’ differently. Shipping means merging into the main codebase and expecting not to touch it again.
  6. +
+ +

Since we aren’t shipping to customers at the end of each cycle, we maintain the option to remove features from the final cut before launch. This means we can still be experimental. We can bet six weeks on a feature without knowing if we’ll want it in the final product. That’s not a problem as long as we set expectations to the build team: we can’t predict what we’ll want in the final cut, and we’re willing to risk this cycle to take our best swing at the idea.

+ +

Cleanup mode

+ +

In the final phase before launching the new product, we throw all structure out the window. We call this cleanup mode. It’s a free-for-all. We’ve built enough new products to learn that there are always things we forget, things we miss, details that aren’t right, and bugs that creep in over the course of the R&D and production mode cycles.

+ +

There’s something about putting your finger near the launch button that makes your hair stand up. Everything suddenly gets “real.†Things we dismissed before pop out at us with new importance.

+ +

That’s why we reserve some capacity at the end for the unexpected. In cleanup mode:

+ +
    +
  1. There’s no shaping. The cycle is closer in spirit to the “bug smash†mentioned in the previous chapter. Leadership stands at the helm throughout the cycle, calling attention to what’s important and cutting away distractions.
  2. +
  3. There aren’t clear team boundaries. Everyone jumps in to help however they can.
  4. +
  5. Work is “shipped†(merged to the main codebase) continuously in as small bites as possible.
  6. +
+ +

Discipline is still important. We have to check ourselves to make sure these are must-haves we’re working on, not just our cold feet begging us to delay launch. Cleanup shouldn’t last longer than two cycles.

+ +

Cleanup is also the phase where leadership makes those “final cut†decisions. A smaller surface area on a V1 means fewer questions to answer, less to support, and less we’re committing to maintain indefinitely. Sometimes we need to see all the features working as a whole to judge what we can live without and what might require deeper consideration before shipping it to customers.

+ +

Examples

+ +

The Dot Grid Calendar

+ +

We built the Dot Grid Calendar (see Chapter 2) for Basecamp, an existing product. We shaped the project, bet six weeks on it, a team built it, and then we shipped it straight to customers.

+ +

A new product: HEY

+ +

In 2020, after two years of development, we launched a new email app and service called HEY. HEY was in R&D mode for the first year of its development. A team of three, Jason (CEO), David (CTO), and Jonas (senior designer) explored a wide variety of ideas before settling on the core. Nearly a year of production mode cycles followed, where all of Basecamp’s teams fleshed out HEY’s feature set. We ended with two cycles of cleanup and significantly cut back the feature set to launch in July 2020.

+ +

To be precise, there was some overlap between R&D and production mode after that first year. Basecamp was big enough as a company that the senior team could shape and delegate production-mode projects around parts of the app that were settled while continuing to explore new territory in R&D mode themselves.

+ +

Every bet on HEY was placed one at a time. The betting table didn’t know they would be working on HEY for two years during those first few R&D cycles. Gradually they gained confidence in the idea and grew a big-picture appetite for how many cycles they were willing to spend on HEY. But they made no specific commitments about what would go into those cycles. And flipping attention back to Basecamp, our existing product, was always on the table.

+ +

An experimental feature: Hill Charts

+ +

A third example shows some grey area. When we built the Hill Charts feature in Basecamp (see Chapter 13), we had no idea if it was going to work out or not. Basecamp was an existing product, and it felt too risky to bet on releasing this experimental feature to customers. So we framed the project more like a production mode bet on a new product. We shaped a first version that was just functional enough to use ourselves. We didn’t expect to ship it to customers without doing an additional cycle on it. This was a risk: we bet one cycle, not two. If it didn’t work out, we’d scrap it. If something more important came up, we might not ever schedule the second cycle. But we ended up feeling confident after the first cycle. We shaped a project to round it out, decided to bet another cycle, and then shipped it to customers.

+ +

Questions to ask

+ +

Here are some common questions you might hear when people at the betting table are debating which bets to place.

+ +

Does the problem matter?

+

Just like in pitch write-ups, we always take care to separate problem and solution. The solution doesn’t matter if the problem isn’t worth solving.

+ +

Of course, any problem that affects customers matters. But we have to make choices because there will always be more problems than time to solve them. So we weigh problems against each other. Is this problem more important than that problem right now?

+ +

How the people at the table judge problems depends on their perspective, role, and knowledge. For example, a problem might impact a small segment of customers but put a disproportionate burden on support. Depending on your exposure to support and which aspect of the business you’re focused on, you may weigh that differently.

+ +

Sometimes a solution that is too complicated or too sweeping may invite questions about the problem. Do we really need to make so many changes across the app? Have we understood the problem specifically enough? Maybe there’s a way to narrow it down so that we get 80% of the benefit from 20% of the change.

+ +

Is the appetite right?

+

It’s good when we have a solution shaped to a reasonable time frame, like two or six weeks. But we might still debate whether it’s worth the time. Suppose a stakeholder says they aren’t interested in spending six weeks on a given pitch. The negotiation could go a couple directions from there:

+ +
    +
  1. Maybe the problem wasn’t articulated well enough, and there’s knowledge that the shaper can add to the conversation right now to swing opinion. For example, “Yeah it doesn’t happen often, but when it does people are so vocal about it that it really tarnishes perception of us.†Or “Maybe it sounds trivial, but support has to go through 11 time-consuming steps to get to resolution.â€
  2. +
  3. Sometimes saying “no†to the time commitment is really saying no to something else. Maybe there’s something about the solution or the technical implementation they don’t like. Asking “How would you feel if we could do it in two weeks?†can uncover that it’s not so much about the time. The CTO might answer, “I don’t want to introduce another dependency into that area of the app.â€
  4. +
  5. The shaper might just let the idea go if interest is too low.
  6. +
  7. The shaper might go back to the drawing table and either work on a smaller version (for a shorter appetite) or do more research if they believe the problem is compelling but they weren’t armed well enough to present it.
  8. +
+ +

Is the solution attractive?

+

The problem may be important and the appetite fair, but there can be differences about the solution.

+ +

For example, adding interface elements to the screen carries an invisible cost: giving up the real estate. A button in the corner of the home page might perfectly solve the problem. But that real estate is valuable. If we give it up now, we won’t be able to use it in the future. Are we selling it too cheaply to solve this particular problem?

+ +

If someone offers an immediate design solution, like “how about we move that button to an action menu instead,†we might discuss it. But generally we’ll avoid doing design work or discussing technical solutions for longer than a few moments at the betting table. If we catch ourselves spending too much time in the weeds we’ll remind ourselves “okay, we’re not doing design here†and move back up to the high level.

+ +

Is this the right time?

+

The kind of project we want to do next can depend on which projects we’ve done recently. Maybe it’s been too long since we’ve made a splash of news with a new feature. Or perhaps we’ve been building too many new features and feel overdue to fix some long-standing customer requests. Or if the teams spent the last couple cycles in the same area of the app, their morale may dip if we plan yet another project doing the same kind of work.

+ +

Those are all reasons that we might pass on a project even though it’s perfectly well shaped and valuable. The project’s great; it’s just not the right time.

+ +

Are the right people available?

+

As part of the betting process we choose who specifically will play which role on each team. That is, we’ll pair a project with a specific small team of a designer and one or two programmers. We have a “Core Product†team of designers and programmers and we select from that pool when planning teams for each cycle. The team will work with each other for the whole cycle and then the next cycle can be a different combination of people.

+ +

Different projects require different expertise. Maybe we need some more front-end programming on this one. Or this other one is going to invite a lot of scope creep so we need someone who’s good with the scope hammer.

+ +

The type of work each person has been doing is another factor. Someone who’s done a long string of small batch projects might prefer to take on a big batch, or vice versa.

+ +

And lastly there’s always a little Calendar Tetris with peoples’ availability. Vacations or sabbaticals affect which projects we can schedule in the coming cycle.

+ +

We’ve seen some other companies use a different model where instead of assigning the projects to people, they let the team members choose which projects they want to work on. Culturally, we are too meeting-averse for this extra step. But we’ve heard it can work well for some teams because the project teams have a little more buy-in.

+ +

Post the kick-off message

+

After the bets are made, someone from the betting table will write a message that tells everyone which projects we’re betting on for the next cycle and who will be working on them.

+ +
+ + A screenshot of a Message announcing a cycle in Basecamp. Jason, the author, introduces it with some remarks about the type of work in the cycle. Then headings below introduce each project in the cycle with a short paragraph of commentary each. + +

Jason announces the bets for the next cycle with a Basecamp message

+
+
+ + + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.1-chapter-10 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.1-chapter-10 new file mode 100644 index 0000000000000000000000000000000000000000..1ebbb084f5928fd59eb9fc0e4c00e393c9efeec1 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.1-chapter-10 @@ -0,0 +1,906 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Hand Over Responsibility | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. Three figures are seated at their desks, hunching over laptops as if very focused. On the left, one holds a pencil in the air and gazes down at a piece of paper beside the laptop. A thought bubble says: Hmm... Where to start. On the right, another figure points to the laptop and leans forward, thinking: OK... so that's how that works.

+ +

We’ve made our bets and now it’s time to start the next cycle. How does the team get started?

+ +

Assign projects, not tasks

+

We don’t start by assigning tasks to anyone. Nobody plays the role of the “taskmaster†or the “architect†who splits the project up into pieces for other people to execute.

+ +

Splitting the project into tasks up front is like putting the pitch through a paper shredder. Everybody just gets disconnected pieces. We want the project to stay “whole†through the entire process so we never lose sight of the bigger picture.

+ +

Instead, we trust the team to take on the entire project and work within the boundaries of the pitch. The team is going to define their own tasks and their own approach to the work. They will have full autonomy and use their judgement to execute the pitch as best as they can.

+ +

Teams love being given more freedom to implement an idea the way they think is best. Talented people don’t like being treated like “code monkeys†or ticket takers.

+ +

Projects also turn out better when the team is given responsibility to look after the whole. Nobody can predict at the beginning of a project what exactly will need to be done for all the pieces to come together properly. What works on paper almost never works exactly as designed in practice. The designers and programmers doing the real work are in the best position to make changes and adjustments or spot missing pieces.

+ +

When teams are assigned individual tasks, each person can execute their little piece without feeling responsible for judging how all the pieces fit together. Planning up front makes you blind to the reality along the way.

+ +

Remember: we aren’t giving the teams absolute freedom to invent a solution from scratch. We’ve done the shaping. We’ve set the boundaries. Now we are going to trust the team to fill in the outline from the pitch with real design decisions and implementation.

+ +

This is where our efforts to define the project at the right level of abstraction—without too much detail—will pay off. With their talent and knowledge of the particulars, the team is going to arrive at a better finished product than we could have by trying to determine the final form in advance.

+ +

Done means deployed

+

At the end of the cycle, the team will deploy their work. In the case of a Small Batch team with a few small projects for the cycle, they’ll deploy each one as they see fit as long as it happens before the end of the cycle.

+ +

This constraint keeps us true to our bets and respects the circuit breaker. The project needs to be done within the time we budgeted; otherwise, our appetite and budget don’t mean anything.

+ +

That also means any testing and QA needs to happen within the cycle. The team will accommodate that by scoping off the most essential aspects of the project, finishing them early, and coordinating with QA. (More on that later.)

+ +

For most projects we aren’t strict about the timing of help documentation, marketing updates, or announcements to customers and don’t expect those to happen within the cycle. Those are thin-tailed from a risk perspective (they never take 5x as long as we think they will) and are mostly handled by other teams. We’ll often take care of those updates and publish an announcement about the new feature during cool-down after the cycle.

+ +

Kick-off

+

We start the project by creating a new Basecamp project and adding the team to it. Then the first thing we’ll do is post the shaped concept to the Message Board. We’ll either post the original pitch or a distilled version of it.

+ +
+ + Screenshot of a kick-off message in Basecamp. The message is titled 'Hill Charts Concept'. Some text starts explaining how the feature is going to relate to the existing to-do functionality. A fat marker sketch is below the text. + +

The first thing on the Basecamp project is a message with the shaped concept

+
+
+ +

Since our teams are remote, we use the chat room in the Basecamp project to arrange a kick-off call.

+ +
+ + Screenshot of the Campfire chat room in Basecamp. The three people on the project discuss when to have the kick-off call. + +

Arranging a call with the team to walk through the shaped work

+
+
+ +

The call gives the team a chance to ask any important questions that aren’t clear from the write-up. Then, with a rough understanding of the project, they’re ready to get started.

+ +

Getting oriented

+

Work in the first few days doesn’t look like “work.†No one is checking off tasks. Nothing is getting deployed. There aren’t any deliverables to look at. Often there isn’t even much communication between the team in the first few days. There can be an odd kind of radio silence.

+ +

Why? Because each person has their head down trying to figure out how the existing system works and which starting point is best. Everyone is busy learning the lay of the land and getting oriented.

+ +
+ + The team in the Campfire chat room discusses the work. The designer says: We'll need to stub in the Hill Chart Editor. The programmer responds: I can add an empty controller for the editor. The programmer goes on to share some early thinking about how to model the attributes. + +

The team figuring out where to start

+
+
+ +

It’s important for managers to respect this phase. Teams can’t just dive into a code base and start building new functionality immediately. They have to acquaint themselves with the relevant code, think through the pitch, and go down some short dead ends to find a starting point. Interfering or asking them for status too early hurts the project. It takes away time that the team needs to find the best approach. The exploration needs to happen anyway. Asking for visible progress will only push it underground. It’s better to empower the team to explictly say “I’m still figuring out how to start†so they don’t have to hide or disguise this legitimate work.

+ +

Generally speaking, if the silence doesn’t start to break after three days, that’s a reasonable time to step in and see what’s going on.

+ +

Imagined vs discovered tasks

+

Since the team was given the project and not tasks, they need to come up with the tasks themselves. Here we note an important difference between tasks we think we need to do at the start of a project and the tasks we discover we need to do in the course of doing real work.

+ +

The team naturally starts off with some imagined tasks—the ones they assume they’re going to have to do just by thinking about the problem. Then, as they get their hands dirty, they discover all kinds of other things that we didn’t know in advance. These unexpected details make up the true bulk of the project and sometimes present the hardest challenges.

+ +

Teams discover tasks by doing real work. For example, the designer adds a new button on the desktop interface but then notices there’s no obvious place for it on the mobile webview version. They record a new task: figure out how to reveal the button on mobile. Or the first pass of the design has good visual hierarchy, but then the designer realizes there needs to be more explanatory copy in a place that disrupts the layout. Two new tasks: Change the layout to accommodate explanatory copy; write the explanatory copy.

+ +

Often a task will appear in the process of doing something unrelated. Suppose a programmer is working on a database migration. While looking at the model to understand the associations, she might run into a method that needs to be updated for a different part of the project later. She’s going to want to note a task to update that method later.

+ +

The way to really figure out what needs to be done is to start doing real work. That doesn’t mean the teams start by building just anything. They need to pick something meaningful to build first. Something that is central to the project while still small enough to be done end-to-end—with working UI and working code—in a few days.

+ +

In the next chapters we’ll look at how the team chooses that target and works together to get a fully integrated spike working.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.2-chapter-11 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.2-chapter-11 new file mode 100644 index 0000000000000000000000000000000000000000..1bc1efa6f0bd8522f5a7269c04e55e9292a119c8 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.2-chapter-11 @@ -0,0 +1,939 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Get One Piece Done | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. A figure stands next to another figure seated at a desk. The standing figure with hands on hips asks: So, how's the project coming? The seated figure looks nervously to a whiteboard covered in a mess of sticky notes labeled: To-Do. A thought bubble says: Ugh, how do I explain?

+ +

As the team gets oriented, they start to discover and track the tasks they need to do to build the project. It’s important at this early phase that they don’t create a master plan of parts that should come together in the 11th hour. If the team completes a lot of tasks but there’s no “one thing†to click on and try out, it’s hard to feel progress. A team can do a lot of work but feel insecure because they don’t have anything real to show for it yet. Lots of things are done but nothing is really done.

+ +

Instead they should aim to make something tangible and demoable early—in the first week or so. That requires integrating vertically on one small piece of the project instead of chipping away at the horizontal layers.

+ +

Integrate one slice

+

We can think of projects in two layers: front-end and back-end, design and code. While technically speaking there are more layers than this, these two are the primary integration challenge in most projects.

+ +

Suppose the project starts with a lot of design. The team could design a variety of screens and even implement them as templates or views. But until they’re wired to a backend, nothing does anything. The work remains hypothetical and speculative.

+ +

Illustration depicting the front-end and back-end as two discs lying flat. The front-end disc floats above and parallel to the back-end disc. The front-end disc is marked with dotted line boundaries and the regions inside the boundaries have checkmarks, suggesting surface area that is completed. Nothing is marked on the back-end disc below. At the right a label says: Nothing works.

+ +

Same with the backend. A lot of tasks could be checked off, but without any UI—what can you do with it? How do you judge if the work on a specific piece of business logic is really right without interacting with it?

+ +

Another illustration of the front and back end discs. This time the back-end disc also has surface area marked out as completed, but it doesn't line up the completed areas on the front end disc above. The illustration again is labeled: Nothing works.

+ +

What we want instead is to pick off one slice of the project to integrate. Then when that’s done, the team has something tangible that they’ve proven to work (or not work and reconsider). Anyone can click through the interaction and see if the feature does what it should and if what it does is what they want.

+ +

Illustration showing the two discs lying directly on each other. One area is marked on the front-end disc and dotted lines coming down indicate the exact same area is also marked on the back end disc. This common area on both is shaded and marked complete. At the right, a label says: Something works!

+ +

Case study: Clients in projects

+

We built a feature in Basecamp 3 that allowed service firms to invite clients to their projects and share chosen documents, messages, or to-do lists with them. The concept, defined in the pitch, had a variety of moving parts:

+ +
    +
  • Client Access: Before this feature, Basecamp’s access model was all or nothing. We needed a way to invite some people to see just some parts of a project. This had major back-end and caching implications.
  • +
  • Client Management: We needed a way to add clients to projects and the ability to manage clients separately from team members.
  • +
  • Visibility Toggle: Each piece of content in a project should have a toggle to expose it to clients or not.
  • +
+ +

The team had one designer and one programmer. After they got oriented and familiar with how the existing code worked, the designer chose the visibility toggle as the best place to integrate first. This was the most central piece of UI in the project. It’s the one that would appear in demo videos and the interaction customers would use most.

+ +

The designer didn’t make a pixel-perfect mockup. Instead, he experimented with different affordances and placements in the app’s HTML templates. Should the toggle be two radio buttons, a checkbox, or a custom button that changes state?

+ +

Meanwhile, the programmer wasn’t waiting around. He had enough guidance from the pitch to start spiking the access model.

+ +

As soon as the designer felt confident in the basic direction of the UI, he pinged the programmer and showed him the stubbed toggle. Stepping away from the access problem for a bit, the programmer wired the toggle enough so that it would appear on all the supported content types, change state when clicked, and save its state in the database.

+ +

At this point, the toggle didn’t actually change the visibility of the content. But it worked from the service firm’s point of view. The designer could click it, feel it, and judge how well it worked with live data on a staging server.

+ +

There was still more design work to do on the toggle. But the programmer didn’t need to be involved anymore. With the affordance wired up, the designer could continue to experiment with copy, placement, color, mobile view rendering, and more. Meanwhile, the programmer could get back to the access model or whatever else was most important to tackle next.

+ +

About three days after the start of the project, the designer demoed the working toggle to a manager. Their conversation led to a few more tweaks and then they were able to call the toggle “done.†One important piece of the project was designed, implemented, demoed, and settled. The team felt good about showing tangible progress. And the team and management both felt confidence in the project by seeing a working piece. By clicking through a core interaction early, they were able to validate that what they hoped would make sense in theory did indeed look right and make sense in practice.

+ +

This short example illustrates a few points about how the teams integrate over short periods to finish one piece of the project at a time.

+ +
+

Programmers don’t need to wait

+

Because the important moving parts were already defined in the shaping process, programmers don’t need to sit idle waiting for design when the project starts. There’s enough direction in the pitch for them to start working on back-end problems from the start. They won’t be able to take a piece of functionality to completion without knowing where it leads on the front-end, but there should be enough information in the pitch to inform foundational modeling decisions.

+ +

Affordances before pixel-perfect screens

+

Programmers don’t need a pixel-perfect design to start implementing. All they need are endpoints: input elements, buttons, places where stored data should appear. These affordances are the core of a user interface design.

+ +

Questions about font, color, spacing, and layout can be resolved after the raw affordances are in place and hooked up in code. Copywriting, basic affordances, and some wiring are all we need to try a live working version in the browser or on the device. Then we can answer the fundamental questions early: Does it make sense? Is it understandable? Does it do what we want?

+ +

That means the first interface a designer gives to a programmer can look very basic, like the example below. It’s more like a breadboard than a visual design or a polished mock-up.

+ +

Screenshot of a web browser. Some form fields, labels, and headers present an interface, but there is no navigation around them or visual styling. They float on a white field and are themselves very unstyled.

+ +

This screenshot is from a registration app for multi-day courses. The designer made it in HTML by hand. There’s barely any style — just enough visual hierarchy to feel confident that the layout is usable and amenable to future layers of styling.

+ +

While the design looks simple, a lot of decisions are reflected in it.

+ +
    +
  • The decision to ask for arrival time but not departure time came from detailed discussions about the business logic and pricing model.
  • +
  • The specific options in the arrival time pulldown correspond to rules that had to be worked out about when to charge for meals and overnight stays.
  • +
  • The designer’s first sketches used a calendar-style date picker for the arrival and departure days. But that led to UX problems. Some courses were long (multiple weeks) with different phases. There wasn’t room in a standard calendar-style date picker to label the phases on the day boxes. With a pulldown, she could use option groups to label groups of dates when needed. That way users wouldn’t need to reference a schedule elsewhere to be sure they were selecting the right dates.
  • +
+ +

Here’s another example. This is the first working piece of an app for capturing data from customer interviews.

+ +

Screenshot of the interview app. A large breadcrumb at the top shows the project name (Basecamp) and the name of the interview subject (Jan). Below that there are six boxes side-by-side labeled with different categories of data to record from the interview: Setup, Pushes, Pulls, Habits, Anxities, and Observations. Below each box there is a simple text link that says add/edit. The interface is rough and unstyled.

+ +

At this early stage the project name (Basecamp) and interview subject (Jan) were hard-coded and most of the links didn’t go anywhere.

+ +

Look at how raw this design is. The actions are plain text links in the default blue and purple browser colors. The boxes containing the data points are barely styled with plain black borders. As rough as it is, this design tests some important trade-offs. The designer chose to show as much data as possible above the fold so it would be easy to review interviews. That didn’t leave enough room within each section for UI to add, edit, or remove data points. That led the designer to create separate screens for adding and editing data per section.

+ +

Screenshot of a dedicated screen for adding pulls to the box labeled 'pulls' in the previous screenshot. The breadcrumb at the top indicate these are pulls for Jan in the Basecamp interview project. Three pulls are listed, each as a row of text beginning with the word 'So', for example 'So my staff will know what to do', and ending with a link to edit it. Below the pulls, the last row beings with the word 'So' followed by a text field and an 'Add' button. The edit links and the Add button are unstyled.

+ +

This is the first design for adding and editing “pulls†— a type of data in this interview technique. Again, look at how raw it is. There’s just enough design here to quickly wire it up and test it. The team can click through this to judge whether navigating to a separate screen to record data is acceptable or not. If it works, they can layer on additional styling later. If it doesn’t work, they didn’t waste a lot of time implementing a pixel-perfect design.

+ +

Beautiful alignment, colors, and typography don’t matter on the first pass. Visual styling is important in the end product, not in the early stages. The biggest uncertainties are about whether it will work, whether it will make sense, and how hard it will be to implement. After the elements are wired up, they can be rearranged, restyled, and repainted to improve the work that’s already done. First make it work, then make it beautiful.

+ +
+

Program just enough for the next step

+

The same is true for back-end work. It doesn’t have to be all or nothing. Sometimes a designer just needs some scaffolding—a couple fields that save data or some code to navigate from one stubbed screen to another. Other times she needs to populate a variable in the template with a collection of real data so she can iterate on different displays (rows, columns, media boxes, etc) to find the best design.

+ +

The early back-end work can be strategically patchy. There might be a controller to render templates but no model. Or a controller and bits of a model with mock data but no support for creating or updating the data. Screens that aren’t wired yet could at least be connected with routes for navigating between them.

+ +

When it was time to test the first piece of the interview app, the team knew there would be sensitive data from real interviews going into it. They needed to protect it with some kind of authentication. Rather than building full username and password support—or even integrating a third-party solution—they just used plain HTTPAuth to hard-code a password.

+ +

Screenshot of the interview app protected with HTTPAuth. The site is greyed out and the browser's default username and password dialog for HTTP Authentication appears on top of it.

+ +

This allowed the team to try adding data from real interviews very early in the cycle, without slowing down to hook up some authentication code that wasn’t going to teach them anything about the problems they were trying to solve.

+ +

The point is to create a back-and-forth between design and programming on the same piece of the product. Instead of one big hand-off, take turns layering in affordances, code, and visual styling. Step by step, click through the real working feature-in-progress to judge how it’s coming and what to do next.

+ +

Start in the middle

+ +

In the examples above, the team didn’t build log in first. They didn’t build a way to create an interview project and an interview subject before solving the problem of adding interview data. They jumped straight into the middle where the interesting problem was and stubbed everything else to get there.

+ +

To expand on this, here are three criteria to think about when choosing what to build first:

+ +

First, it should be core. The visibility toggle was core to the Clients in Projects concept. Without it, the other work wouldn’t mean anything. Contrast that with a more peripheral aspect of the project, like the ability to rename a client. Both were “required,†but one was more central and important to prove out early in the cycle. In the interview app, recording interview data was more core—more in the middle—than setting up a new research project.

+ +

Second, it should be small. If the first piece of work isn’t small enough, there isn’t much benefit to carving it off from the rest. The point is to finish something meaningful in a few days and build momentum—to have something real to click on that shows the team is on the right track.

+ +

Third, it should be novel. If two parts of the project are both core and small, prefer the thing that you’ve never done before. In the Clients in Projects feature, the UI for adding clients was mostly the same as the UI for adding regular users. Starting on that would have moved the project forward, but it wouldn’t have taught the team anything. It wouldn’t have eliminated uncertainty. Starting with the visibility toggle boosted everyone’s confidence because it proved that a new idea was going to work.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.3-chapter-12 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.3-chapter-12 new file mode 100644 index 0000000000000000000000000000000000000000..0e8987a357642aa3ceb94251744f8a339448aa00 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.3-chapter-12 @@ -0,0 +1,985 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Map the Scopes | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. The same figure as in the last chapter stands beside the desk of another figure. Hands on hips, the first figure asks: So, how's the project coming? The figure on the right points to a monitor with a map drawn. The map outlines territories, some of them with checkmarks inside. A speech bubble says: 'Compose' and 'Store' are working. We're starting 'Send' now.

+ +

In the previous chapter, we started the project by finishing one integrated slice early on. That practice belongs to a more general technique that the team can use throughout the project.

+ +

Organize by structure, not by person

+ +

When asked to organize tasks for a project, people often separate work by person or role: they’ll create a list for Designers and a list for Programmers. This leads to the problem we talked about in the previous chapter—people will complete tasks, but the tasks won’t add up to a finished part of the project early enough.

+ +

To take an example outside of software, consider someone organizing a fundraising event. They could create a list of tasks for each of their three volunteers and track the work that way. But then there’d be no way to see the big picture of how the event is coming together—what’s done and what’s not done at the macro level. Instead, they should create lists based on the structure of the project—the things that can be worked on and finished independently of each other. To do that, they would create lists for Food Menu, Venue Setup, and Light/Sound. Then the organizer can easily see which areas are done and which areas have outstanding work.

+ +

In product development, the categories aren’t pre-cut for us. We usually build things we’ve never built before. Each project is a wild territory that we have to walk through before we can draw a map. By digging into the work, we figure out where the interdependencies are, how things are connected, and what we can slice apart.

+ +

As we saw in the previous chapter, the slices of work integrate front-end and back-end tasks. This allows us to finish one slice of the actual project and definitively move on. That’s better than having lots of pieces that—fingers crossed—are supposed to come together by the end of the cycle.

+ +

We call these integrated slices of the project scopes. We break the overall scope (singular) of the project into separate scopes (plural) that can be finished independently of each other. In this chapter, we’ll see how the team maps the project into scopes and tackles them one by one.

+ +

The scope map

+

Imagine an overhead view of the project. At the beginning, there’s just an outline from the shaping work that preceded the project. There aren’t any tasks or scopes yet.

+ +

Drawing: an enclosed vaguely circular outline with nothing inside.

+ +

When the team members take over the project, they start discovering tasks. Tasks are a natural starting point because they’re concrete and granular. It’s too early to organize them into higher level categories. It would be artificial to try and group them arbitrarily. It’s enough at the start just to capture a variety of things that need to happen.

+ +

Drawing: the same outline with a dozen tiny dots filling the space inside.

+ +

But we don’t want to stay with this picture for long. It’s too low-level. There’s nothing visible from high altitude.

+ +

As the team starts doing real work on the project they learn how the tasks are related and what the structure of the project is really like. Then they become able to factor the project into scopes. This is like dividing the map of the project into separate territories.

+ +

Drawing: the same outline now divided with boundary lines like states on a map. The regions are labeled: Field on Form, Preset Locations, Migrate Events, and Display on List.

+ +

The scopes reflect the meaningful parts of the problem that can be completed independently and in a short period of time—a few days or less. They are bigger than tasks but much smaller than the overall project.

+ +

The map is a mental image. In practice, we define and track the scopes as to-do lists. Each scope corresponds to a list name. Then any tasks for that scope go in that list.

+ +

A screenshot of to-do lists in Basecamp. The names of the to-do lists correspond to the regions on the map above. Each list has a few items below.

+ +

The language of the project

+

Scopes are more than just slices. They become the language of the project at the macro level. When we were building the Clients in Projects feature, the team used the language of the scopes like this: “After Bucket Access is done we can implement Invite Clients. Then we’ll Update Recording Visibility when people on the firm flip the Visibility Toggle.â€

+ +

When it’s time to report status, the team uses the language of scopes to explain what’s done and what’s not done. It’s more satisfying to have the conversation at a high level and point to finished pieces of software, instead of going down into the weeds and defending the purposes and status of individual outstanding tasks. (We’ll see more in the next chapter about how to report on scopes using the Hill Chart.)

+ +

Case study: Message drafts

+

A designer and programmer were building a feature to create and save drafts of messages in a new app. After kick-off, they identified a bunch of tasks they would need to do at some point.

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On the left, an enclosed outline that represents the project with scattered dots inside. On the right, a to-do list named 'Unscoped' with ten seemingly unrelated tasks.

+ +

As the end of the first week approached, they had completed some of the tasks, but there wasn’t anything to show for their work. In the spirit of “get one piece done†they focused on one key interaction they could integrate: creating a new draft.

+ +

They called the new scope “Start New,†created a to-do list for it, and moved to-dos into it. There was only one design task left for them to consider this scope finished.

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One region of the outlined space is marked with a boundary and labeled Start New. On the right, the to-do list is broken into two: a new list called Start New with three of the items from the prior list, and the remaining items below in the Unscoped list, which is three items shorter now. Two of the items in the Start New list are completed and one is outstanding.

+ +

After finishing the one design task, the scope was complete.

+ +

The region that was labeled 'Start New' is now marked with a checkmark. On the right, the Start New to-do list is gone because all the items were completed and the Unscoped list remains.

+ +

The unscoped tasks that are left don’t represent all the work that remains. More tasks are going to be discovered as they start working on each of those. Still, there is enough variety in the work to tease out more scopes. The team was motivated to break out the scopes already at this point because they knew they wanted their efforts to add up to another visible piece being finished before long.

+ +

Taking a look at the tasks that were left, they decided to pull out tasks related to finding the drafts into a new scope called Locate and the task for deleting into a scope called Trash. The work that was left all seemed related to saving and editing the draft, so they called that Save/Edit.

+ +

The map is now divided into three regions in addition to the checked off region: Trash, Locate, and Save/Edit. On the right, to-do lists corresponding to the same regions appear. Save/Edit has the most items. The Unscoped list is gone because of all its items have been distributed to the new lists.

+ +

Take a look at the Locate scope. There’s only one task there right now. But surely there will be more work to do than just designing the index. When there are implementation tasks to do, that’s where they’ll go.

+ +

The designer started some work on Locate while the programmer focused on Save/Edit. As she dug into it, she noticed she could carve off a couple pieces to make more visible progress. There were really three scopes in it.

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First she factored out the work related to sending the drafted message. She called that Send.

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The Save/Edit region is further subdivided with a small region inside labeled Send. On the right, two items appear in a list called Send and the Save/Edit list is correspondingly shorter.

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Finally, some of the remaining Save/Edit tasks were about storing information and one other was actually unrelated—it was a special case for handling drafts when replying to another message. She broke these out into two new scopes: Store and Reply.

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The region formerly labeled Save/Edit is divided into two with a new boundary. The new two regions are named Store and Reply. On the right Store and Reply lists replace what used to be the Save/Edit list. There are now five regions depicted in the map illustration and five regions appearing as to-do lists: Send, Store, Reply, Trash, and Locate. Each list has between one and three items on it.

+ +

At this point the team suddenly felt like they could see the whole of the project at a high level. All the major parts were visible at the macro level as scopes. None of them were so big that important or challenging tasks could hide inside of them unnoticed.

+ +

Meanwhile, the designer had made progress on Locate. After a little wiring, they were able to mark that done. Tasks were getting done on Send and Store as well.

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The region marked Locate is checked off. The list disappears on the right.

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Once Send and Store were finished, just a couple tasks remained for Trash and Reply.

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Send and Store are checked off. Now only Reply and Trash remain in the map and as to-do lists on the right.

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And then the project was done.

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Every region on the map is checked off. There are no to-dos on the right.

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Discovering scopes

+

Scope mapping isn’t planning. You need to walk the territory before you can draw the map. Scopes properly drawn are not arbitrary groupings or categories for the sake of tidiness. They reflect the real ground truth of what can be done independently—the underlying interdependencies and relationships in the problem.

+ +

Scopes arise from interdependencies. The way parts depend on each other determines when you can say a given piece of the work is “done.†You don’t know what the work and interdependencies actually are in advance. We talked earlier about imagined versus discovered tasks. The same principle applies to scopes. The scopes need to be discovered by doing the real work and seeing how things connect and don’t connect.

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That’s why at the start of a project, we don’t expect to see accurate scopes. We’re more likely to see them at the end of week one or start of week two, after the team has had a chance to do some real work and find the natural dividing lines in the anatomy of the problem.

+ +

It’s also normal to see some shuffling and instability in the scopes at first. The lines get redrawn or scopes renamed as the team feels out where the boundaries really are, like in the example above. The team was focused on specific problems of saving and editing drafts, so it was easiest to identify that scope early. It wasn’t until they got into the weeds that they noticed there were tasks specifically about sending the draft and made that a separate scope.

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How to know if the scopes are right

+

Well-made scopes show the anatomy of the project. When you feel a pain in your body, you don’t have to question whether it’s in your arms or your legs or your head. You know the parts and their names so you can explain where the pain is. In the same way, every project has a natural anatomy that arises from the design you want, the system you’re working within, and the interdependencies of the problems you have to solve.

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Three signs indicate when the scopes are right:

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    +
  1. You feel like you can see the whole project and nothing important that worries you is hidden down in the details.
  2. +
  3. Conversations about the project become more flowing because the scopes give you the right language.
  4. +
  5. When new tasks come up, you know where to put them. The scopes act like buckets that you can easily lob new tasks into.
  6. +
+ +

On the other hand, these three signs indicate the scopes should be redrawn:

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    +
  1. It’s hard to say how “done†a scope is. This often happens when the tasks inside the scope are unrelated. If the problems inside the scope are unrelated, finishing one doesn’t get you closer to finishing the other. It’s good in this case to look for something you can factor out, like in the Drafts example.
  2. +
  3. The name isn’t unique to the project, like “front-end†or “bugs.†We call these “grab bags†and “junk drawers.†This suggests you aren’t integrating enough, so you’ll never get to mark a scope “done†independent of the rest. For example, with bugs, it’s better to file them under a specific scope so you can know whether, for example, “Send†is done or if you need to fix a couple bugs first before putting it out of mind.
  4. +
  5. It’s too big to finish soon. If a scope gets too big, with too many tasks, it becomes like its own project with all the faults of a long master to-do list. Better to break it up into pieces that can be solved in less time, so there are victories along the way and boundaries between the problems to solve.
  6. +
+ +

Let’s close this chapter with a few tips for dealing with different kinds of tasks and scopes that will come up.

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Layer cakes

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Most software projects require some UI design and a thin layer of code below. Think of a database app where all you need to do is enter information, save it, and display it back. Work like this looks like a layer cake: You can judge the work by UI surface area because the back-end work is thin and evenly distributed. In these cases, you can integrate all design and programmer tasks together in the same scope. This is a good default for most “information system†type apps.

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Two square planes representing front and back end are aligned in such a way that they look like a slice of cake with two layers. The 'layer cake' is drawn isometrically. On the side, a three dimensional axis is labeled. The vertical axis is labeled Effort to Build and the two horizontal axes are labeled Functionality. The slice of the cake is wide and deep and the two layers are thin.

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Icebergs

+

But sometimes there is significantly more back-end work than UI work or vice versa. For example, a new feature that only requires submitting a form could require very complex business logic to return the right answer. This kind of work is like an iceberg.

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An iceberg is drawn with the same three dimensional axis: height represents effort to build and width and depth represent funtionality. A dotted line marks the water line. The small area above the water line is marked Front End and the rest below the line is marked Back End.

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For icebergs, it can help to factor out the UI as a separate scope of work (assuming the UI isn’t interdependent with the back-end complexity). If the back-end is complex enough, you can split it into separate concerns and then turn those into scopes as well. The goal in cases like this is to define some different things you can finish and integrate in stages, rather than waiting until the 11th hour with fingers crossed that it will all come together.

+ +

You also sometimes see upside-down icebergs, where there is a ton of UI complexity with less back-end complexity. For example, the data model for a calendar isn’t complicated, but the interaction for rendering a multiple-day event and wrapping across grid cells could take a lot of time and problem-solving.

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For both back-end and front-end icebergs, we always question them before accepting them as a fact. Is the complexity really necessary and irreducible? Do we need that fancy UI? Is there a different way to build that back-end process so it has fewer interdependencies with the rest of the system?

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Chowder

+

There are almost always a couple things that don’t fit into a scope. We allow ourselves a “Chowder†list for loose tasks that don’t fit anywhere. But we always keep a skeptical eye on it. If it gets longer than three to five items, something is fishy and there’s probably a scope to be drawn somewhere.

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Mark nice-to-haves with ~

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New tasks constantly come up as you get deeper into a problem. You’ll find code that could be cleaned up, edge cases to address, and improvements to existing functionality. A good way to deal with all those improvements is to record them as tasks on the scope but mark them with a ~ in front. This allows everyone on the team to constantly sort out the must-haves from the nice-to-haves.

+ +

In a world with no deadlines, we could improve everything forever. But in a fixed time box, we need a machete in our hands to cut down the constantly growing scope. The ~ at the start of an item, or even a whole scope, is our best tool for that. We’ll come back to this technique when we talk about making cuts to scope in Chapter 14, Decide When to Stop.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
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+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.4-chapter-13 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.4-chapter-13 new file mode 100644 index 0000000000000000000000000000000000000000..00291dfc436bae1dd2d5ad8ca4218c425840f808 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.4-chapter-13 @@ -0,0 +1,986 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Show Progress | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Cartoon. A figure sits alone typing on a laptop. A thought bubble says: Ugh, I hate asking this. A speech box indicating what they are typing says: So... how's the project going?

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Good-hearted managers don’t like asking for status. It’s awkward, feels like nagging, and gets even worse when they have to ask follow-up questions to get sufficiently clear about what’s going on.

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Managers would rather be able to see the status themselves whenever they need to. We saw in the last chapter how organizing to-dos into scopes helps the team to stay on top of the work. But this doesn’t help the manager directly. There are a couple problems with to-dos that make them insufficient for judging status.

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The tasks that aren’t there

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Consider a list with a few completed items and no incomplete items left. This could mean that all the work is done. But it could also mean that the team knows there’s more work but hasn’t defined tasks yet.

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Sometimes a team will define a scope early in the project without populating it with tasks. It marks that some work needs to be done but that actual tasks haven’t been discovered yet.

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Or think about doing some QA at the end of a scope. All the tasks are done. There’s nothing else to do. Then the act of testing populates the scope with new tasks for the issues found.

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This goes back to the notion of imagined versus discovered tasks. In our naive notion of a list that’s planned up-front, somebody populates it with items that are gradually checked off. In real life, issues are discovered by getting involved in the problem. That means to-do lists actually grow as the team makes progress.

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Two diagrams with the same axes. The top is labeled: In Theory. The Y axis is tasks and the X axis is time. A to-do list is shown at five time steps t1 through t5. The list is the same length in every time step. At t1 none of the items are completed. They are gradually completed in each step until at t5 all the items are checked. Below, the second digram is labeled: In Practice. At t1 the list is five items long. At t2, it is still five items long and three of the items are completed. At t3, the list gets taller with new uncompleted items. At t4, two items get completed, but it still gets taller due to an extra item added. At t5 all items are completed. t3 and t4 are labeld: More tasks discovered. The height of the list has grown from t1 to t5, in contrast with the constant height in the first diagram.

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If we tried to judge at t2 how far along the project is, we’d be misled. From an outsider’s perspective, there’s no way to know whether the number of outstanding tasks will go down or up. To know that, you’d need more context on the work inside the scope to understand what it means that those particular tasks are done and whether others might still be coming.

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Estimates don’t show uncertainty

+

Some teams try to attach estimates to their tasks or scopes to report status. The problem with estimates is they have a very different meaning depending on the nature of the work being estimated.

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Say you have two tasks, both estimated to take four hours. If one task is something the team has done ten times in the past, you can be confident in the estimate. Suppose the other task is something the team has never done before, or it has unclear interdependencies. It could take the four hours if all goes perfectly, but due to the unknowns in it, it could stretch out to two to three days. It’s not meaningful to write “4 hours, or maybe 3 days†as the estimate.

+ +

Recognizing this, we came up with a way to see the status of the project without counting tasks and without numerical estimates. We do that by shifting the focus from what’s done or not done to what’s unknown and what’s solved. To enable this shift, we use the metaphor of the hill.

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+

Work is like a hill

+

Every piece of work has two phases. First there’s the uphill phase of figuring out what our approach is and what we’re going to do. Then, once we can see all the work involved, there’s the downhill phase of execution.

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A Hill Chart diagram. It looks like a wide bell curve, with a vertical dotted line down the middle. The far left edge is labeled: Start, and the far right edge labeled: Finish. The left slope going up is labeled: Figuring out what to do. The right slope going down is labeld: Getting it done. A dot is drawn about two-thirds of the way up the left side of the hill. Light-colored arrows suggest the dot originated at the left side, moved up to its current position, and later moves over the hill and down the right to the finish.

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Let’s use an everyday example to get the feeling of the hill.

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Suppose you’re planning to host a dinner party. You’ve set the date, but it’s still a couple weeks ahead and you haven’t thought about what to cook yet. You have no idea what type of cuisine the meal will be or what dish to make. That would place you at the start of the hill on the bottom-left.

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The hill with a dot at the far bottom left labeled: Didn't start yet.

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Next you think about who’s attending and note that a couple people are vegetarian. That eliminates some options (like grilling out) but still leaves a lot of options open. You consider both Italian and Indian. You think Indian might be more fun to cook, with more interesting vegetarian options. So you decide to look for Indian recipes.

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At this point, the question “What percent complete is the project?†doesn’t even make sense. And if someone asked you to estimate how long the shopping and prep will take, you couldn’t answer that either because you haven’t chosen a dish yet. The answer would be: “I’ve done some work to figure out what kind of cuisine, but I haven’t narrowed it down to a specific dish yet.†We can represent that by putting you halfway up the “figuring it out†side of the hill.

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The hill with the dot moved halfway up the left side. It is labeled: Choosing type of cuisine.

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Next you do some searching online and look through your recipe books. You want to find a recipe that will be interesting but doesn’t require ingredients that will be too hard to find. You settle on a recipe and prepare a shopping list.

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Now you are in a very different position than before. The feeling changes from “I’m still not sure what I’m doing†to “Now I know what to do.†You’re at the top of the hill.

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The dot moves to the top of the hill. It is labeled: Choosing dish, making grocery list. A thought bubble appears on the side of the chart saying: Now I know what I have to do!

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From this vantage point, you can see all of the steps that are left. It’s even fair to estimate how long all the work will take (“Let’s see…an hour to grocery shop, 30 minutes of prep, cook for 45 minutes…â€).

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The day before the dinner party, you go to the grocery store and buy the ingredients. This moves you downhill. You’re closer to finishing the task.

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The dot moves one third down the right side of the hill. It is labeled: Buying ingredients.

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Next comes the work of prepping and cooking the meal.

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The dot moves two thirds down the right side of the hill. It is labeled: Cooking meal.

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After the meal is over, there’s just a little work left: the clean-up.

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The dot moves to the bottom of the hill on the right side. The movement is labeled: Cleaning up.

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Note how the hill shows how the work feels at different stages. The uphill phase is full of uncertainty, unknowns, and problem solving. The downhill phase is marked by certainty, confidence, seeing everything, and knowing what to do.

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Scopes on the hill

+

We can combine the hill with the concept of scopes from the last chapter. The scopes give us the language for the project (“Locate,†“Replyâ€) and the hill describes the status of each scope (“uphill,†“downhillâ€).

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To see the status of the scopes, we can plot each one as a different color on the hill.

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A map in the style of last chapter is drawn next to a hill chart. The map is divided into regions labeled: Permas per occurence, Future-apply labels, and Global Recurring. Each scope on the map is marked with a colored dot. To the right, a hill chart appears. It has three dots on it that correspond to the same scopes. The dots are the same colors as on the map. Future-apply edits is a blue dot one-third up the left side of the hill. Permas per occurrence is a green dot one third down the right side of the hill. Global recurring events is an orange dot two thirds down the right side of the hill.

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This is a snapshot from a project to implement recurring events in Basecamp. Here “Future-applying edits†is a scope that is still being worked out, with significant unknowns to solve. The other two scopes have no meaningful unknowns left, and “Global recurring events†is closer to finished.

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Status without asking

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We built a feature exclusive to Basecamp for creating hill charts and updating them with a few clicks. The team members, who have the full context of where the work stands, intuitively drag the scopes into position, and save a new update that’s logged on the project (see How to Implement Shape Up in Basecamp).

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An animated screenshot of the Hill Chart feature in Basecamp. The cursor grabs a dot and drags it along the line of the hill to a new position.

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For managers, the ability to compare past states is the killer feature. It shows not only where the work stands but how the work is moving.

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Screenshot of three hill charts in Basecamp captured at different times. The same four scopes appear on each hill but the positions advance over the hill and to the right with the passing of time.

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With this second-order view, managers can judge what’s in motion and what’s stuck. They can see which problems the team chose to solve and how much time they spent at each stage from unknown to known to done.

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This report becomes the manager’s first destination when they feel anxious about a project. Since it’s self-serve, there’s no need to interrupt the team with the awkward status question. And in cases where something doesn’t look right, the manager can jump directly into a conversation about the relevant piece of work. “Looks like ‘Autosave’ has been uphill for a while. What’s the unknown that’s holding it back?†The manager can workshop this specific piece of the project without having to first untangle it from all the other things that are moving along as expected.

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Nobody says “I don’t knowâ€

+

Nobody wants to raise their hand to management and say “I don’t know how to solve this problem.†This causes teams to hide uncertainty and accumulate risk. The moments when somebody is stuck or going in circles are where the biggest risks and opportunities lie. If we catch those moments early, we can address them with help from someone senior or by reworking the concept. If we don’t catch them, the unsolved problems could linger so far into the cycle that they endanger the project.

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The hill chart allows everybody to see that somebody might be stuck without them actually saying it. A dot that doesn’t move is effectively a raised hand: “Something might be wrong here.â€

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Three snapshots of a hill chart through time. Each has three scopes on it. Two of the scopes are moving, but one scope stays in the same position on each snapshot

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Once it’s been spotted, the language of uphill/downhill facilitates the conversation. It’s less about the person (Looks like you’re stuck!) and more about the work. The question is: What can we solve to get that over the hill?

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Prompts to refactor the scopes

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Sometimes probing into a stuck scope reveals that it isn’t stuck at all. The problem is in how the lines of the scope were drawn.

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Here’s a case where the “Notify†scope was stuck on the hill for too long.

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Two snapshots of a hill chart taken six days apart. A scope labeled Notify is in the same position on both.

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When we checked in with the team, it turned out the work was moving along just fine. The problem was that “Notify†wasn’t a single thing. It had three different parts: designing an email, delivering the email in the back-end, and displaying the notification in an in-app menu. The team mostly finished the code for delivering the email. The design of the email was nearly figured out. But they hadn’t started on the in-app display. It wasn’t possible to say whether “Notify†as a whole was over the hill or not because parts of it were and parts of it weren’t.

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The solution in a case like this is to break the scope apart into smaller scopes that can move independently.

+ +
+ + Two scope maps appear showing a before and after. Before, one of the scopes is labeled Notify. After, that region is broken into three new subregions: Email, Hey Menu, and Deliver. Below the two scope maps, the same change is shown in the to-do lists. First all the items are in a list called Notify. Then they are broken into three different lists: Hey Menu Notification, Email Notification, and Notification Delivery + +
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Now the team can move each dot to accurately show where the work stands.

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Two hill charts showing the corresponding before and after. Before, a single dot for Notify is stuck on the uphill side. After, three dots appear. One for Hey Menu on the far left, one for Notification Email about to crest the top, and one for Notification Delivery almost all the way to the bottom on the right.

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The benefit comes at the second order. With the scopes separated out, they can move independently over time. Now the team can show more progress more frequently than before.

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Three snapshots of the three scopes on the hill showing how they move over the hill independently at different speeds.

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Build your way uphill

+

Some teams struggle with backsliding when they first try the hill chart. They consider a scope solved, move it the top of the hill, and later have to slide it back when they uncover an unexpected unknown.

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When this happens, it’s often because somebody did the uphill work with their head instead of their hands. Coming up with an approach in your head is just the first step uphill. We often have a theory of how we’ll solve something—“I’ll just use that APIâ€â€”and then the reality turns out to be more complicated. It’s good to think of the first third uphill as “I’ve thought about this,†the second third as “I’ve validated my approach,†and the final third to the top as “I’m far enough with what I’ve built that I don’t believe there are other unknowns.â€

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Solve in the right sequence

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In addition to seeing where the work stands, we can use the hill chart to sequence the work—which problems to solve in which order.

+ +

Some scopes are riskier than others. Imagine two scopes: One involves geocoding data—something the team has never done before. The other is designing and implementing an email notification. Both have unknowns. Both start at the bottom of the hill. This is where the team asks themselves: If we were out of time at the end of the cycle, which of these could we easily whip together—despite the unknowns—and which might prove to be harder than we think?

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That motivates the team to push the scariest work uphill first. Once they get uphill, they’ll leave it there and look for anything critically important before finishing the downhill work to completion. It’s better to get a few critical scopes over the top early in the project and leave the screw-tightening for later.

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Work expands to fill the time available. If the team starts with the email template first, they could easily spend weeks iterating on copy or creating the ultimate best-ever email design. But they don’t need to do that. There’s some version of an email template that could be worked out in a day during the final week and it would be sufficient. The geocoder, on the other hand, might present novel problems that the team could struggle with for weeks. They don’t want that surprise to come at the end of the cycle.

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Journalists have a concept called the “inverted pyramid.†The idea is their articles start with the most essential information at the top, then they add details and background information in decreasing order of importance. This allows print newspaper designers to get the crucial part of the story on the front page and cut the end as needed without losing anything essential.

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Effective teams sequence their problem solving in the same way. They choose the most important problems first with the most unknowns, get them to the top of the hill, and leave the things that are the most routine or least worrisome for last.

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As the end of the cycle approaches, teams should have finished the important things and left a variety of “nice to haves†and “maybes†lingering around. That brings us to the next chapter, on deciding when to stop.

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+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14 new file mode 100644 index 0000000000000000000000000000000000000000..ee21bc5cc1c95b1f31544d22e6028feb7335a922 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14 @@ -0,0 +1,939 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Decide When to Stop | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. A figure sits in front of a laptop holding their hand in one hand and sweating. A calendar on the wall shows a deadline three two days away. Staring into the laptop, the figure asks in a thought bubble: Is it good enough?

+ +

When the end of the cycle approaches, the techniques we covered so far will put the team in a good position to finish and ship. The shaped work gave them guard rails to prevent them from wandering. They integrated one scope at a time so there isn’t half-finished work lying around. And all the most important problems have been solved because they prioritized those unknowns first when they sequenced the work.

+ +

Still, there’s always more work than time. Shipping on time means shipping something imperfect. There’s always some queasiness in the stomach as you look at your work and ask yourself: Is it good enough? Is this ready to release?

+ +

Compare to baseline

+

Designers and programmers always want to do their best work. It doesn’t matter if the button is on the center of the landing page or two pages down a settings screen, the designer will give it their best attention. And the best programmers want the code base to feel like a cohesive whole, completely logically consistent with every edge case covered.

+ +

Pride in the work is important for quality and morale, but we need to direct it at the right target. If we aim for an ideal perfect design, we’ll never get there. At the same time, we don’t want to lower our standards. How do we make the call to say what we have is good enough and move on?

+ +

It helps to shift the point of comparison. Instead of comparing up against the ideal, compare down to baseline—the current reality for customers. How do customers solve this problem today, without this feature? What’s the frustrating workaround that this feature eliminates? How much longer should customers put up with something that doesn’t work or wait for a solution because we aren’t sure if design A might be better than design B?

+ +

Seeing that our work so far is better than the current alternatives makes us feel better about the progress we’ve made. This motivates us to make calls on the things that are slowing us down. It’s less about us and more about value for the customer. It’s the difference between “never good enough†and “better than what they have now.†We can say “Okay, this isn’t perfect, but it definitely works and customers will feel like this is a big improvement for them.â€

+ +
+ + A chart with performance on the Y axis and development time on the X axis. A line curves upward from zero performance at the beginning of development time to about halfway up the y axis when it reaches the middle of the chart and terminates in a dot. The x axis below the dot is labeld: Now. Horizontal lines divide the Y axis into three regions. In the bottom third, below the dot of the current position, a dotted line is labeled: Baseline. At the top of the chart, above the dot, a line is labeled: Ideal. The Y value of the dot is labeled: Work in progress. An arrow points down from the dot to the baseline with the label: Compare down. Another arrow points up from the dot to the ideal line and says: Not up. + +

Make scope cuts by comparing down to baseline instead of up to some perfect ideal

+
+
+ +

Limits motivate trade-offs

+

Recall that the six-week bet has a circuit breaker—if the work doesn’t get done, the project doesn’t happen.

+ +

This forces the team to make trade-offs. When somebody says “wouldn’t it be better if…†or finds another edge case, they should first ask themselves: Is there time for this? Without a deadline, they could easily delay the project for changes that don’t actually deserve the extra time.

+ +

We expect our teams to actively make trade-offs and question the scope instead of cramming and pushing to finish tasks. We create our own work for ourselves. We should question any new work that comes up before we accept it as necessary.

+ +
+

Scope grows like grass

+ +

Scope grows naturally. Scope creep isn’t the fault of bad clients, bad managers, or bad programmers. Projects are opaque at the macro scale. You can’t see all the little micro-details of a project until you get down into the work. Then you discover not only complexities you didn’t anticipate, but all kinds of things that could be fixed or made better than they are.

+ +

Every project is full of scope we don’t need. Every part of a product doesn’t need to be equally prominent, equally fast, and equally polished. Every use case isn’t equally common, equally critical, or equally aligned with the market we’re trying to sell to.

+ +

This is how it is. Rather than trying to stop scope from growing, give teams the tools, authority, and responsibility to constantly cut it down.

+ +

Cutting scope isn’t lowering quality

+ +

Picking and choosing which things to execute and how far to execute on them doesn’t leave holes in the product. Making choices makes the product better. It makes the product better at some things instead of others. Being picky about scope differentiates the product. Differentiating what is core from what is peripheral moves us in competitive space, making us more alike or more different than other products that made different choices.

+ +

Variable scope is not about sacrificing quality. We are extremely picky about the quality of our code, our visual design, the copy in our interfaces, and the performance of our interactions. The trick is asking ourselves which things actually matter, which things move the needle, and which things make a difference for the core use cases we’re trying to solve.

+ +

Scope hammering

+ +

People often talk about “cutting†scope. We use an even stronger word—hammering—to reflect the power and force it takes to repeatedly bang the scope so it fits in the time box.

+ +

As we come up with things to fix, add, improve, or redesign during a project, we ask ourselves:

+ +
    +
  • Is this a “must-have†for the new feature?
  • +
  • Could we ship without this?
  • +
  • What happens if we don’t do this?
  • +
  • Is this a new problem or a pre-existing one that customers already live with?
  • +
  • How likely is this case or condition to occur?
  • +
  • When this case occurs, which customers see it? Is it core—used by everyone—or more of an edge case?
  • +
  • What’s the actual impact of this case or condition in the event it does happen?
  • +
  • When something doesn’t work well for a particular use case, how aligned is that use case with our intended audience?
  • +
+ +

The fixed deadline motivates us to ask these questions. Variable scope enables us to act on them. By chiseling and hammering the scope down, we stay focused on just the things we need to do to ship something effective that we can be proud of at the end of the time box.

+ +

Throughout the cycle, you’ll hear our teams talking about must-haves and nice-to-haves as they discover work. The must-haves are captured as tasks on the scope. The scope isn’t considered “done†until those tasks are finished. Nice-to-haves can linger on a scope after it’s considered done. They’re marked with a tilde (~) in front. Those tasks are things to do if the team has extra time at the end and things to cut if they don’t. Usually they never get built. The act of marking them as a nice-to-have is the scope hammering.

+ +
+ + Screenshot of a to-do list in Basecamp for a scope. All the items are checked off except for one. The one oustanding item is marked with a tilde at the front. + +

A finished scope with one nice-to-have (marked with a “~â€) that was never completed

+
+
+ +

QA is for the edges

+ +

At Basecamp’s current size (millions of users and about a dozen people on the product team), we have one QA person. They come in toward the end of the cycle and hunt for edge cases outside the core functionality.

+ +

QA can limit their attention to edge cases because the designers and programmers take responsibility for the basic quality of their work. Programmers write their own tests, and the team works together to ensure the project does what it should according to what was shaped. This follows from giving the team responsibility for the whole project instead of assigning them individual tasks (see Chapter 9, Hand Over Responsibility).

+ +

For years we didn’t have a QA role. Then after our user base grew to a certain size, we saw that small edge cases began to impact hundreds or thousands of users in absolute numbers. Adding the extra QA step helped us improve the experience for those users and reduce the disproportional burden they would create for support.

+ +

Therefore we think of QA as a level-up, not a gate or a check-point that all work must go through. We’re much better off with QA than without it. But we don’t depend on QA to ship quality features that work as they should.

+ +

QA generates discovered tasks that are all nice-to-haves by default. The designer-programmer team triages them and, depending on severity and available time, elevates some of them to must-haves. The most rigorous way to do this is to collect incoming QA issues on a separate to-do list. Then, if the team decides an issue is a must-have, they drag it to the list for the relevant scope it affects. This helps the team see that the scope isn’t done until the issue is addressed.

+ +

We treat code review the same way. The team can ship without waiting for a code review. There’s no formal check-point. But code review makes things better, so if there’s time and it makes sense, someone senior may look at the code and give feedback. It’s more about taking advantage of a teaching opportunity than creating a step in our process that must happen every time.

+ +

When to extend a project

+ +

In very rare cases, we’ll extend a project that runs past its deadline by a couple weeks. How do we decide when to extend a project and when to let the circuit breaker do its thing?

+ +

First, the outstanding tasks must be true must-haves that withstood every attempt to scope hammer them.

+ +

Second, the outstanding work must be all downhill. No unsolved problems; no open questions. Any uphill work at the end of the cycle points to an oversight in the shaping or a hole in the concept. Unknowns are too risky to bet on. If the work is uphill, it’s better to do something else in the next cycle and put the troubled project back in the shaping phase. If you find a viable way to patch the hole, then you can consider betting more time on it again in the future.

+ +

Even if the conditions are met to consider extending the project, we still prefer to be disciplined and enforce the appetite for most projects. The two-week cool-down usually provides enough slack for a team with a few too many must-haves to ship before the next cycle starts. But this shouldn’t become a habit. Running into cool-down either points back to a problem in the shaping process or a performance problem with the team.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14?utm_source=newsletter b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14?utm_source=newsletter new file mode 100644 index 0000000000000000000000000000000000000000..4b4666b8c757c64e6453e38c5f6d9bda7ff789b3 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.5-chapter-14?utm_source=newsletter @@ -0,0 +1,939 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Decide When to Stop | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Cartoon. A figure sits in front of a laptop holding their hand in one hand and sweating. A calendar on the wall shows a deadline three two days away. Staring into the laptop, the figure asks in a thought bubble: Is it good enough?

+ +

When the end of the cycle approaches, the techniques we covered so far will put the team in a good position to finish and ship. The shaped work gave them guard rails to prevent them from wandering. They integrated one scope at a time so there isn’t half-finished work lying around. And all the most important problems have been solved because they prioritized those unknowns first when they sequenced the work.

+ +

Still, there’s always more work than time. Shipping on time means shipping something imperfect. There’s always some queasiness in the stomach as you look at your work and ask yourself: Is it good enough? Is this ready to release?

+ +

Compare to baseline

+

Designers and programmers always want to do their best work. It doesn’t matter if the button is on the center of the landing page or two pages down a settings screen, the designer will give it their best attention. And the best programmers want the code base to feel like a cohesive whole, completely logically consistent with every edge case covered.

+ +

Pride in the work is important for quality and morale, but we need to direct it at the right target. If we aim for an ideal perfect design, we’ll never get there. At the same time, we don’t want to lower our standards. How do we make the call to say what we have is good enough and move on?

+ +

It helps to shift the point of comparison. Instead of comparing up against the ideal, compare down to baseline—the current reality for customers. How do customers solve this problem today, without this feature? What’s the frustrating workaround that this feature eliminates? How much longer should customers put up with something that doesn’t work or wait for a solution because we aren’t sure if design A might be better than design B?

+ +

Seeing that our work so far is better than the current alternatives makes us feel better about the progress we’ve made. This motivates us to make calls on the things that are slowing us down. It’s less about us and more about value for the customer. It’s the difference between “never good enough†and “better than what they have now.†We can say “Okay, this isn’t perfect, but it definitely works and customers will feel like this is a big improvement for them.â€

+ +
+ + A chart with performance on the Y axis and development time on the X axis. A line curves upward from zero performance at the beginning of development time to about halfway up the y axis when it reaches the middle of the chart and terminates in a dot. The x axis below the dot is labeld: Now. Horizontal lines divide the Y axis into three regions. In the bottom third, below the dot of the current position, a dotted line is labeled: Baseline. At the top of the chart, above the dot, a line is labeled: Ideal. The Y value of the dot is labeled: Work in progress. An arrow points down from the dot to the baseline with the label: Compare down. Another arrow points up from the dot to the ideal line and says: Not up. + +

Make scope cuts by comparing down to baseline instead of up to some perfect ideal

+
+
+ +

Limits motivate trade-offs

+

Recall that the six-week bet has a circuit breaker—if the work doesn’t get done, the project doesn’t happen.

+ +

This forces the team to make trade-offs. When somebody says “wouldn’t it be better if…†or finds another edge case, they should first ask themselves: Is there time for this? Without a deadline, they could easily delay the project for changes that don’t actually deserve the extra time.

+ +

We expect our teams to actively make trade-offs and question the scope instead of cramming and pushing to finish tasks. We create our own work for ourselves. We should question any new work that comes up before we accept it as necessary.

+ +
+

Scope grows like grass

+ +

Scope grows naturally. Scope creep isn’t the fault of bad clients, bad managers, or bad programmers. Projects are opaque at the macro scale. You can’t see all the little micro-details of a project until you get down into the work. Then you discover not only complexities you didn’t anticipate, but all kinds of things that could be fixed or made better than they are.

+ +

Every project is full of scope we don’t need. Every part of a product doesn’t need to be equally prominent, equally fast, and equally polished. Every use case isn’t equally common, equally critical, or equally aligned with the market we’re trying to sell to.

+ +

This is how it is. Rather than trying to stop scope from growing, give teams the tools, authority, and responsibility to constantly cut it down.

+ +

Cutting scope isn’t lowering quality

+ +

Picking and choosing which things to execute and how far to execute on them doesn’t leave holes in the product. Making choices makes the product better. It makes the product better at some things instead of others. Being picky about scope differentiates the product. Differentiating what is core from what is peripheral moves us in competitive space, making us more alike or more different than other products that made different choices.

+ +

Variable scope is not about sacrificing quality. We are extremely picky about the quality of our code, our visual design, the copy in our interfaces, and the performance of our interactions. The trick is asking ourselves which things actually matter, which things move the needle, and which things make a difference for the core use cases we’re trying to solve.

+ +

Scope hammering

+ +

People often talk about “cutting†scope. We use an even stronger word—hammering—to reflect the power and force it takes to repeatedly bang the scope so it fits in the time box.

+ +

As we come up with things to fix, add, improve, or redesign during a project, we ask ourselves:

+ +
    +
  • Is this a “must-have†for the new feature?
  • +
  • Could we ship without this?
  • +
  • What happens if we don’t do this?
  • +
  • Is this a new problem or a pre-existing one that customers already live with?
  • +
  • How likely is this case or condition to occur?
  • +
  • When this case occurs, which customers see it? Is it core—used by everyone—or more of an edge case?
  • +
  • What’s the actual impact of this case or condition in the event it does happen?
  • +
  • When something doesn’t work well for a particular use case, how aligned is that use case with our intended audience?
  • +
+ +

The fixed deadline motivates us to ask these questions. Variable scope enables us to act on them. By chiseling and hammering the scope down, we stay focused on just the things we need to do to ship something effective that we can be proud of at the end of the time box.

+ +

Throughout the cycle, you’ll hear our teams talking about must-haves and nice-to-haves as they discover work. The must-haves are captured as tasks on the scope. The scope isn’t considered “done†until those tasks are finished. Nice-to-haves can linger on a scope after it’s considered done. They’re marked with a tilde (~) in front. Those tasks are things to do if the team has extra time at the end and things to cut if they don’t. Usually they never get built. The act of marking them as a nice-to-have is the scope hammering.

+ +
+ + Screenshot of a to-do list in Basecamp for a scope. All the items are checked off except for one. The one oustanding item is marked with a tilde at the front. + +

A finished scope with one nice-to-have (marked with a “~â€) that was never completed

+
+
+ +

QA is for the edges

+ +

At Basecamp’s current size (millions of users and about a dozen people on the product team), we have one QA person. They come in toward the end of the cycle and hunt for edge cases outside the core functionality.

+ +

QA can limit their attention to edge cases because the designers and programmers take responsibility for the basic quality of their work. Programmers write their own tests, and the team works together to ensure the project does what it should according to what was shaped. This follows from giving the team responsibility for the whole project instead of assigning them individual tasks (see Chapter 9, Hand Over Responsibility).

+ +

For years we didn’t have a QA role. Then after our user base grew to a certain size, we saw that small edge cases began to impact hundreds or thousands of users in absolute numbers. Adding the extra QA step helped us improve the experience for those users and reduce the disproportional burden they would create for support.

+ +

Therefore we think of QA as a level-up, not a gate or a check-point that all work must go through. We’re much better off with QA than without it. But we don’t depend on QA to ship quality features that work as they should.

+ +

QA generates discovered tasks that are all nice-to-haves by default. The designer-programmer team triages them and, depending on severity and available time, elevates some of them to must-haves. The most rigorous way to do this is to collect incoming QA issues on a separate to-do list. Then, if the team decides an issue is a must-have, they drag it to the list for the relevant scope it affects. This helps the team see that the scope isn’t done until the issue is addressed.

+ +

We treat code review the same way. The team can ship without waiting for a code review. There’s no formal check-point. But code review makes things better, so if there’s time and it makes sense, someone senior may look at the code and give feedback. It’s more about taking advantage of a teaching opportunity than creating a step in our process that must happen every time.

+ +

When to extend a project

+ +

In very rare cases, we’ll extend a project that runs past its deadline by a couple weeks. How do we decide when to extend a project and when to let the circuit breaker do its thing?

+ +

First, the outstanding tasks must be true must-haves that withstood every attempt to scope hammer them.

+ +

Second, the outstanding work must be all downhill. No unsolved problems; no open questions. Any uphill work at the end of the cycle points to an oversight in the shaping or a hole in the concept. Unknowns are too risky to bet on. If the work is uphill, it’s better to do something else in the next cycle and put the troubled project back in the shaping phase. If you find a viable way to patch the hole, then you can consider betting more time on it again in the future.

+ +

Even if the conditions are met to consider extending the project, we still prefer to be disciplined and enforce the appetite for most projects. The two-week cool-down usually provides enough slack for a team with a few too many must-haves to ship before the next cycle starts. But this shouldn’t become a habit. Running into cool-down either points back to a problem in the shaping process or a performance problem with the team.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.6-chapter-15 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.6-chapter-15 new file mode 100644 index 0000000000000000000000000000000000000000..801ec50491e2efa4ac6b654a0f9ec2cd2cdb5ecd --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.6-chapter-15 @@ -0,0 +1,856 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Move On | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ +
+ +
+ + + +

Chapter 15:

+ +

Move On

+ + + + +

Next: Conclusion

+ + +
+ +
+ +
+ + + +

Let the storm pass

+ +

Shipping can actually generate new work if you’re not careful. Feature releases beget feature requests. Customers say “Okay, that’s great, but what about that other thing we’ve been asking for?†Bugs pop up. Suggestions for improvements come in. Everyone is focused on the new thing and reacting to it.

+ +

The feedback can be especially intense if the feature you shipped changes existing workflows. Even purely visual changes sometimes spur intense pushback. A small minority of customers might overreact and say things like “You ruined it! Change it back!â€

+ +

It’s important to stay cool and avoid knee-jerk reactions. Give it a few days and allow it to die down. Be firm and remember why you made the change in the first place and who the change is helping.

+ +

Stay debt-free

+ +

It can be tempting to commit to making changes in response to feedback, but then you no longer have a clean slate for the next cycle. Remember: these are just raw ideas coming in. The way to handle them is with a gentle “no.†Saying “no†doesn’t prevent you from continuing to contemplate them and maybe shape them up into future projects. Saying “yes,†on the other hand, takes away your freedom in the future. It’s like taking on debt.

+ +

Remember, the thing you just shipped was a six-week bet. If this part of the product needs more time, then it requires a new bet. Let the requests or bugs that just came up compete with everything else at the next betting table to be sure they’re strategically important.

+ +

Feedback needs to be shaped

+ +

Here we come full circle. The raw ideas that just came in from customer feedback aren’t actionable yet. They need to be shaped. They are the raw inputs that we talked about in step one of the shaping process: Set Boundaries.

+ +

If a request is truly important, you can make it your top priority on the shaping track of the next cycle. Bet on something else for the teams to build and use that time to properly shape the new idea. Then, when the six weeks are over, you can make the case at the betting table and schedule the shaped version of the project for the greatest chance of success.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.7-conclusion b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.7-conclusion new file mode 100644 index 0000000000000000000000000000000000000000..f64460e0e09da9b450c259c66c2a3dd6e7d42993 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/3.7-conclusion @@ -0,0 +1,862 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Conclusion | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ +
+ +
+ + + + + +

Conclusion

+ + + + +

Next: How to Implement Shape Up in Basecamp

+ + +
+ +
+ +
+ + + +

Key concepts

+ +

The Shape Up method presented in this book is tightly interwoven. It may take some thought and experimentation to pull out the right pieces and adapt them to your team.

+ +

Whether your team can adopt the method at once or not, I hope that the language and concepts in this book gave you some things to take home immediately:

+ +
    +
  • Shaped versus unshaped work
  • +
  • Setting appetites instead of estimates
  • +
  • Designing at the right level of abstraction
  • +
  • Concepting with breadboards and fat marker sketches
  • +
  • Making bets with a capped downside (the circuit breaker) and honoring them with uninterrupted time
  • +
  • Choosing the right cycle length (six weeks)
  • +
  • A cool-down period between cycles
  • +
  • Breaking projects apart into scopes
  • +
  • Downhill versus uphill work and communicating about unknowns
  • +
  • Scope hammering to separate must-haves from nice-to-haves
  • +
+ +

Get in touch

+ +

We’d love to hear what you think so we can make the Shape Up method easier to adopt. What did we miss? What still isn’t clear? What do you wish we had talked about that we didn’t? We’d also love to hear about your successes and challenges as you try to apply it to your teams and projects.

+ +

Send us an email at shapeup@basecamp.com.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.0-appendix-01 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.0-appendix-01 new file mode 100644 index 0000000000000000000000000000000000000000..b4a147f1dd138126c5ff85f26d13f1e5fb0acf07 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.0-appendix-01 @@ -0,0 +1,994 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + How to Implement Shape Up in Basecamp | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

We built Basecamp to implement the Shape Up method. Instead of scattering our work across multiple tools, Basecamp centralizes all project communication, task management, and documentation in one place. Here’s how we use it.

+ +

A Basecamp Team for shaping

+ +
    +
  1. Create a Basecamp Team for shaping. We call ours “Product Strategy.â€
  2. +
  3. Add the people doing the shaping, any trusted people who give feedback on pitches, and the people who bet at the betting table. Keep this group small and announce the bets more widely elsewhere (we use Basecamp’s HQ for that), when it’s time to kick off a cycle.
  4. +
  5. Post pitches as Messages on the Message Board. We created a Message Category called “Pitch†with the light bulb emoji for the icon.
  6. +
  7. Use the Campfire chat room to bounce ideas and coordinate the betting table between cycles. We conduct the actual betting table meeting over video chat.
  8. +
+ +
+ + A screenshot of a Message Board in a Basecamp team called Product Strategy. Five Pitches appear in the list. + +

Pitches on the Message Board of the Product Strategy team in Basecamp

+
+
+ +
+ + Screenshot of another Pitch in Basecamp. The part of the pitch that is scrolled into view has a fat marker sketch embedded in the middle. + +

A sketch drawn on an iPad in the middle of a pitch

+
+
+ +
+ + A screenshot of a Message announcing a cycle in Basecamp. Jason, the author, introduces it with some remarks about the type of work in the cycle. Then headings below introduce each project in the cycle with a short paragraph of commentary each. + +

Jason announces the bets for the next cycle in the HQ—a Team in Basecamp that includes the whole company

+
+
+ +

Basecamp Projects for the cycle projects

+ +
    +
  1. Create a Basecamp Project for each project in the six-week cycle. We usually prepend a name or number for the cycle like this: “Cycle 4: Autopay.â€
  2. +
  3. Add the designer and programmers who are working on this project to the Basecamp Project.
  4. +
  5. Post a kick-off message to the Message Board with the pitch or a restatement of the shaped work for the team’s reference.
  6. +
+ +
+ + Screenshot of creating a project in Basecamp named: Cycle 4: Autopay + +

Creating the project

+
+
+ +
+ + Screenshot of the screen in Basecamp where you add people to the project. A designer and programmer being added. + +

Adding the designer and programmer

+
+
+ +
+ + Screenshot of a kick-off message in Basecamp. The message is titled 'Hill Charts Concept'. Some text starts explaining how the feature is going to relate to the existing to-do functionality. A fat marker sketch is below the text. + +

The first thing on the project is a kick-off message with the shaped concept

+
+
+ +
+ + The team in the Campfire chat room discusses the work. The designer says: We'll need to stub in the Hill Chart Editor. The programmer responds: I can add an empty controller for the editor. The programmer goes on to share some early thinking about how to model the attributes. + +

The team uses the chat room in the Basecamp project to communicate as they get started

+
+
+ +

To-Do Lists for scopes

+ +
    +
  1. After the team gets oriented they start spiking, discover tasks, and map them into scopes.
  2. +
  3. In the Basecamp Project, the team creates a To-Do List for each scope, like “Start Autopay†or “ACH Option.†Sometimes we use the description field on the To-Do List to summarize the scope.
  4. +
  5. Add design and programming tasks to each scope as To-Do Items. For example, “Start Autopay†has one task for design the UI and another task for wiring it to the existing recurring billing API. They can use the discussion thread on each To-Do Item to post updates or ask each other questions.
  6. +
  7. Repeat as the team discovers new scopes and tasks.
  8. +
+ +
+ + Screenshot of to-do lists in Basecamp that correspond to scopes + +

To-Do Lists for each scope with designer and programmer tasks under each. Note: these are just the tasks discovered so far.

+
+
+ +

Track scopes on the Hill Chart

+
    +
  1. Navigate to the To-Do List page for each scope and click the options menu (•••) in the upper right. Click “Track this on the Hill Chart.†That will display a Hill Chart at the top of the overall To-Dos section of the Project, with a dot corresponding to that scope (To-Do List).
  2. +
  3. Repeat for each scope (To-Do List).
  4. +
  5. Click “Update†on the Hill Chart and drag the dots to show progress from “unknown†to “known†to “done.†Use the annotation feature to add commentary when necessary.
  6. +
  7. To see the history of updates to the Hill Chart, click the timestamp above the Hill Chart where it says “last update.â€
  8. +
+ +
+ + Screenshot of the detail page in Basecamp for a single to-do list. The options menu is revealed on the upper right and the option to Track this on the Hill Chart is highlighted. + +

Tracking a scope (To-Do List) on the Hill Chart via the options menu on the To-Do List’s page

+
+
+ +
+ + Screenshot of the To-Dos section of the Basecamp project after the hill chart is enabled for all three lists. Each list appears as a dot at the bottom left of the chart. + +

After enabling the Hill Chart on each To-Do List, a dot appears for each scope

+
+
+ +
+ + Screenshot of updating the hill chart. A highlighted message instructs the user to drag the dots. Below a textarea provides space to annotate the update. + +

Drag the dots to update the Hill Chart

+
+
+ +
+ + Screenshot of the hill updated with the dots moved further up the left side to different degrees. + +

The updated Hill Chart appears at the top of the To-Dos page

+
+
+ +
+ + Screenshot of the history view of the hill chart, showing two different snapshots over time with the scopes at different positions. + +

Clicking the timestamp at the top of the Hill Chart shows a history of updates. The most recent update is at the top.

+
+
+ +
+ +

Other tools make it hard to see everything about the project in one place. Basecamp combines chat, messages, to-dos, and documents in one interface that’s powerful enough for technical people and friendly enough for everyone else to use. Programmers, designers, QA and managers feel equally at home and can work together seamlessly on projects. Try Basecamp free for 30 days.

+ + + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.1-appendix-02 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.1-appendix-02 new file mode 100644 index 0000000000000000000000000000000000000000..dda45e4d4a5c42f1b42c01a61e174514cabb87a1 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.1-appendix-02 @@ -0,0 +1,897 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Adjust to Your Size | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Basic truths vs. specific practices

+ +

To apply Shape Up to your company, it helps to separate out the basic truths from the specific practices.

+ +

Work has to come from somewhere, and it takes work to figure out what the right work is. This is shaping. Shaping the work sets clearer boundaries and expectations for whoever does the work—whether that’s a separate team or just your future self. If we don’t make trade-offs up front by shaping, the universe will force us to make trade-offs later in a mad rush when we’re confronted by deadlines, technical limitations, or resource constraints.

+ +

The same is true with betting. Six weeks might not be the exact time frame for your team. But the consequences of making unclear or open-ended commitments are the same for everyone. Regardless of the specific time frame we bet on, we should be deliberate about what we bet on and cap our downside with a circuit breaker.

+ +

In the building phase, there will be unknowns to deal with whether you track them on a hill chart or not. We need to distinguish the knowns from the unknowns so we can sequence the work in the right order and reserve capacity for the unknowns.

+ +

These truths apply regardless of the size of your organization. The specific practices, on the other hand, are scale-dependent. Let’s have a look at what it means to implement Shape Up at a very small start-up and an organization that’s grown big enough for specialized roles and more structure.

+ +

Small enough to wing it

+ +

When your team is just two or three people, everybody does a bit of everything. Since a few people are wearing many hats and performing many roles, it’s difficult to commit long chunks of uninterrupted time to specific projects. The person doing the programming might also be answering customer requests and dealing with an infrastructure issue all at the same time.

+ +

It’s also easier to communicate and change course when you’re small. You can drop something in the group chat or talk about it in person and everyone’s immediately on the same page.

+ +

For these reasons, a tiny team can throw out most of the structure. You don’t need to work six weeks at a time. You don’t need a cool-down period, formal pitches or a betting table. Instead of parallel tracks with dedicated shapers and builders, the same people can alternate back and forth. Be deliberate about which hat you’re wearing and what phase you’re in. Set an appetite, shape what to do next, build it, then shape the next thing. Your bets might be different sizes each time: maybe two weeks here, three weeks there. You’re still shaping, betting, and building, but you’re doing it more fluidly without the rigid structure of cycles and cool-downs.

+ +
+ + A diagram depicting how the work transforms through four phases. First the work is like a cloud with a question mark in it. It's labled: Raw idea or request. Then the work acquires a defined outline with an empty interior. It is labeled: Shaped pitch. A vertical dotted line separates the next phase, and an arrow curling over the dotted line is labeled: Betting. Then the defined outline gets some dotted line boundaries inside to indicate scopes. One of them is checked off. Finally the interior is fully divided by scopes with many of them complete. + +

The phases of the work still hold true even if you don’t work in cycles or have dedicated people to do the shaping and building

+
+
+ +

Big enough to specialize

+ +

After you hire more people, all of this fluidity flips from an asset to a liability. Winging it with ad-hoc meetings and chat room discussions doesn’t work anymore. Coordination starts to eat up more of your time and things begin to slip through the cracks.

+ +

This is when it makes sense to take on the structure of six-week cycles, cool-downs, and a formal betting table. With more people available to build, someone needs to carve out more time to do the work of figuring out what to build. This could mean a founder spends more time shaping than building, or it could mean elevating an employee from doing in-cycle design work to more out-of-cycle shaping work.

+ +

At Basecamp’s current size (about 50 people in the whole company, roughly a dozen in the product team) we’ve been able to specialize roles so teams of designers and programmers can work without any interruption in the cycles. A dedicated team called SIP (Security, Infrastructure, and Performance) handles technical work that’s lower in the stack and more structural. Our Ops team keeps the lights on. We have technical people on the Support team who can investigate problems raised by customers. All this means that we don’t need to interrupt the designers and programmers on our Core Product team who work on shaped projects within the cycles.

+ +

With dedicated shapers and builders, the picture is more structured. Shapers work on an “out of cycle†track. Cool-down between cycles gives everyone room to fix bugs and address loose ends that pop up. The betting table is held during cool-down and then bets are placed for the next cycle.

+ +
+ + Diagram depicting the two tracks and what happens at the same time. A horizontal dotted line marks the boundary between the two tracks. The upper track is labeled: Out of cycle and the lower track is labled: In cycle. The tracks are sliced vertically by blocks of time: a six week block followed by a two week block, then another six week block and so on. Arrows point from a box marked Shape in the six week block on the out-of-cycle track over to a Bet box in the two-week block. An arrow from the Bet box descends down to the lower track and points to a Build box in the following six week block. Between build blocks, the two-week gap is labeled: Cool down. + +

With more people, shaping and building happen on separate tracks and bets are made to fill six-week cycles

+
+
+ + + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.2-appendix-03 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.2-appendix-03 new file mode 100644 index 0000000000000000000000000000000000000000..7a3b8c82e8730116130925e860dd4827f8da0ae4 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.2-appendix-03 @@ -0,0 +1,896 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + How to Begin to Shape Up | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ + + +
+ + + +

Option A: One six-week experiment

+ +

You don’t need to change everything all at once. If the whole product team isn’t ready to make a big change, just start off with a single six-week experiment. These are the steps to take:

+ +
    +
  1. Shape one significant project that can be comfortably finished within six weeks. Be conservative and allow extra time on your first run.
  2. +
  3. Carve out one designer and two programmers’ time for the entire six weeks. Guarantee that nobody will interrupt them for the length of the experiment.
  4. +
  5. Instead of a proper betting table, simply plan for the team to do the work you shaped for this one experiment.
  6. +
  7. Kick off by presenting your shaped work to the team, with all the ingredients of a pitch. Set the expectation that they will discover and track their own tasks. (Hand Over Responsibility)
  8. +
  9. Dedicate a physical space or a chat room to the cross-functional team so they can work closely together.
  10. +
  11. Encourage them to Get One Piece Done by wiring UI and code together early in the project.
  12. +
+ +

You don’t need to worry about Mapping the Scopes or Showing Progress right away. You should see a big leap in progress just by dedicating uninterrupted time, shaping the work in advance, and letting the team work out the details.

+ +

Once the team gets used to Getting One Piece Done, the stage will be set for properly mapping scopes down the road. It’s the same idea, just repeated. Later still, when they are good at defining scopes, you can use the hill chart to Show Progress on those scopes.

+ +

This approach lets you demonstrate success with one team and a single six-week commitment. With credibility gained from a good outcome, it’ll be easier to lobby for a bigger change and convert the wider team to working this way.

+ +

Option B: Start with shaping

+ +

Sometimes it’s not possible to get a team together to work for six weeks because somebody else, a CTO perhaps, controls the programmers’ time. In that case, you can start by shaping a compelling project with clearer boundaries than past projects. Present the project and put it through your company’s existing scheduling process (even if it’s a paper shredder). Better-shaped work can shine a light on the engineering team and help them open up to things like longer cycles or a more deliberate betting process.

+ +
+

Option C: Start with cycles

+ +

Another approach is to start by working in six week cycles. For teams that formerly used two-week sprints, this removes the overhead of constant planning meetings and gives programmers more time to build momentum and hit their stride. Once the team has more room to breathe, it’ll be natural to think more about how to shape the work to take advantage of this new capacity.

+ +

Fix shipping first

+ +

Build your shipping muscles before you worry too much about improving your research or discovery process. You can have the best customer insight in the world, but if you can’t turn it into a project and ship, it won’t matter. First get the team into a rhythm of finishing things. Once you have the capability to ship, then you can start improving the inputs to your shaping process.

+ +

Focus on the end result

+ +

Sometimes it can be scary to give the teams more free rein to set their own tasks and schedule. You might wonder: What if they don’t use up all the time we dedicate for the cycle? What if one of the programmers or designers sits idle at some point in the cycle?

+ +

To overcome these worries, shift the mindset from the micro to the macro. Ask yourself: How will we feel if we ship this project after six weeks? Will we feel good about what we accomplished? When projects ship on time and everyone feels they made progress, that’s the success. It doesn’t matter what exactly happened down at the scale of hours or days along the way. It’s the outcome that matters.

+ + + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.5-appendix-06 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.5-appendix-06 new file mode 100644 index 0000000000000000000000000000000000000000..bdb25564f96d36a4bb5b604bb184700c7e8493ed --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.5-appendix-06 @@ -0,0 +1,954 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Glossary | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ +
+ +
+ + + + + +

Glossary

+ +
    + +
+ + +

Next: About the Author

+ + +
+ +
+ +
+ + + + +
+ +
Appetite
+
The amount of time we want to spend on a project, as opposed to an estimate.
+ +
Baseline
+
What customers are doing without the thing we’re currently building.
+ +
Bet
+
The decision to commit a team to a project for one cycle with no interruptions and an expectation to finish.
+ +
Betting table
+
A meeting during cool-down when stakeholders decide which pitches to bet on in the next cycle.
+ +
Big batch
+
One project that occupies a team for a whole cycle and ships at the end.
+ +
Breadboard
+
A UI concept that defines affordances and their connections without visual styling.
+ +
Circuit breaker
+
A risk management technique: Cancel projects that don’t ship in one cycle by default instead of extending them by default.
+ +
Cleanup mode
+
The last phase of building a new product, where we don’t shape or bet on any particular projects but instead allocate unstructured time to fix whatever is needed before launch.
+ +
Cool-down
+
A two-week break between cycles to do ad-hoc tasks, fix bugs, and hold a betting table.
+ +
Cycle
+
A six week period of time where teams work uninterruptedly on shaped projects.
+ +
De-risk
+
Improve the odds of shipping within one cycle by shaping and removing rabbit holes.
+ +
Discovered tasks
+
Tasks the team discovers they need to do after they start getting involved in the real work.
+ +
Downhill
+
The phase of a task, scope or project where all unknowns are solved and only execution is left.
+ +
Fat marker sketch
+
A sketch of a UI concept at very low fidelity drawn with a thick line.
+ +
Hill chart
+
A diagram showing the status of work on a spectrum from unknown to known to done.
+ +
Iceberg
+
A scope of work where the back-end work is much more complex than the UI or vice versa.
+ +
Imagined tasks
+
Work the teams decide they need to do after just thinking about the project. See discovered tasks.
+ +
Layer cake
+
A scope of work you can estimate by looking at the surface area of the UI.
+ +
Level of abstraction
+
The amount of detail we leave in or out when describing a problem or solution.
+ +
Must-haves
+
Tasks that must be completed for a scope to be considered done.
+ +
Nice-to-haves
+
Task left for the end of the cycle. If there isn’t time to do them, they get cut. Marked with a '~' at the beginning.
+ +
Pitch
+
A document that presents a shaped project idea for consideration at the betting table.
+ +
Production mode
+
A phase of building a new product where the core architecture is settled and we apply the standard Shape Up process.
+ +
Rabbit hole
+
Part of a project that is too unknown, complex, or open-ended to bet on.
+ +
R&D mode
+
A phase of building a new product where a senior team spikes the core features to define the core architecture.
+ +
Raw ideas
+
Requests or feature ideas that are expressed in words and haven’t been shaped.
+ +
Scopes
+
Parts of a project that can be built, integrated, and finished independently of the rest of the project.
+ +
Scope hammering
+
Forcefully questioning a design, implementation, or use case to cut scope and finish inside the fixed time box.
+ +
Shape
+
Make an abstract project idea more concrete by defining key elements of the solution before betting on it.
+ +
Six weeks
+
The length of our cycles. Six weeks is long enough to finish something meaningful and short enough to feel the deadline from the beginning.
+ +
Small batch
+
A set of 1-2 week projects that a single team ships by the end of a six week cycle.
+ +
Time horizon
+
The longest period of time where we can feel a deadline pushing on us from the beginning. Six weeks.
+ +
Uphill
+
The phase of a task, scope or project where there are still unkowns or unsolved problems. See downhill.
+ +
+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.6-appendix-07 b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.6-appendix-07 new file mode 100644 index 0000000000000000000000000000000000000000..06b838ecc3b4741f7647492f28c4356d4fe67f87 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/shapeup/4.6-appendix-07 @@ -0,0 +1,859 @@ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + About the Author | Shape Up + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + + + + +

+ Heads up! This page uses features your browser doesn’t support. Try a modern browser like Firefox or Chrome for the best experience. +

+ +
+ +
+ + + + + +

About the Author

+ +
    + +
+ + + +
+ +
+ +
+ + + +

Ryan Singer has worked on all levels of the software stack, from UI design to back-end programming to strategy.

+ +

Through over 17 years at Basecamp, he’s designed features used by millions and invented processes the teams use to design, develop, and ship the right things.

+ +

These days he’s focused on product strategy: understanding what Basecamp’s customers are trying to do and how to make the product fit them better.

+ +
+ +

Thanks for reading. I’d love to hear about your questions and experiences as you try to apply the Shape Up method. Reach out to me on Twitter or send an email to shapeup@basecamp.com.

+ + + + +
+ + We built Basecamp to execute the techniques in this book. It puts all our project communication, task management, and documentation in one place where designers and programmers work seamlessly together. See How to Implement the Shape Up Method in Basecamp. + + + +
+
+ + +
+ + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/small/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/small/index.html new file mode 100644 index 0000000000000000000000000000000000000000..5b4f862e84fa618756de6e6f31434f3f4b31aa9d --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/small/index.html @@ -0,0 +1,214 @@ + + + + + + + + + + + + + + + + + Basecamp: Basecamp for Small Business + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Come small, come all

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Small businesses are our favorite businesses. For over 20 years,
we’ve kept our company small, sharp, and profitable — on purpose.
Because small is not less than. It’s greater than. It’s faster than.
It’s friendlier than. It’s better than.

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We’re for the Fortune 5,000,000

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Most big software companies fight over the Fortune 500. The whales, the thousand-seat contracts, the enterprise deals.

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They can have them.

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Our favorite customers are the Fortune 5,000,000. The small and medium-sized businesses of the world, the individual freelancers, the creative shops that do the best work, not the most work.

+

Have 3 employees? We’d be honored to have you as a customer. Just you on your own? We’re here for you. 43 folks and growing? That’s what we call Small and Tall — fantastic, come on in.

+

Small is not less than. It’s greater than. It’s faster than. It’s friendlier than. It’s closer than. It’s better than.

+ +

Don’t be used by big

+

Big software companies use small companies like yours to pad their customer count, but you’re just the bait they hook to land the biggest trophy fish — the enterprises they’re really in business to serve. Don’t support those who wouldn’t be proud to display you on their client list. Check out all the small businesses excited about Basecamp.

+

Asana, Monday, and Smartsheets are all losing boatloads of money chasing the big accounts. ClickUp is burning through the $400 million they raised on the same playbook. Slack was losing big before they got bailed out by Salesforce, too. Just check out these numbers.

+

These companies can’t even make their own businesses work, yet they’re trying to sell you software to run yours. Why would you follow their lead? Buying from them is like taking marital advice from someone who’s been divorced five times.

+

And putting your business on their platforms puts your own business at risk. Companies that lose that much money are fundamentally unstable. Don’t inherit their risk. Don’t make their problems your problems.

+ +

Tools and lessons from the small business trenches

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You don’t get to lose money like they do. Instead, you have to make it work. That means doing the great work that small organizations must do to survive, thrive, and stand out. Basecamp can absolutely help you with that. Our business is better because it runs on Basecamp, and we’re confident yours can be too.

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With our new pricing, plus everything new in Basecamp 4, it’s time to give Basecamp another look. A thoroughly innovative product paired with a unique perspective, outstanding customer service, and unbeatable value — the best combo in the business.

+

Not to mention Basecamp can simplify your operations, and reduce your costs, by replacing a handful of other products you use. Check out these before and after stories. And be sure to check out our books — they’re full of original perspective and pragmatic, practical lessons learned from running a long-term, profitable business.

+ +

We’re in your corner

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Finally, we answer to no one but you and us. We don’t have investors (intentionally), we don’t have a board of directors (intentionally), we’re never going public (intentionally).

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We don’t have to juice numbers to move stock prices, push upsells on you to hit revenue targets, or manipulate valuations to make venture capitalists even richer. We’re an independent, self-sufficient company focused on making great stuff for our customers — just like you are. Stable and reliable, 23 years and running.

+

Buying Basecamp is investing in yourself, your team, and your company. You in the foreground, us in the background — together we’ll show them what small can do.

+

Let’s join up.

+

Thanks for reading, and for giving Basecamp a try. You can always contact me directly if you have any questions at jason@basecamp.com. I look forward to hearing from you.

+ +
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+
Jason Fried
+
Co-founder & CEO
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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/support/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/support/index.html new file mode 100644 index 0000000000000000000000000000000000000000..6701936848262ef6e9fbb7d2c3b21170430c1598 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/support/index.html @@ -0,0 +1,605 @@ + + + + + + + + + + + + + + + + + Basecamp: Get help from the Basecamp support team + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Friendly folks, standing by

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There are no stupid questions. For pre-sales questions, existing customers who need a hand, or other inquiries, contact us and we’ll get back to you within an hour.

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This helps make sure you get the right answer fast.

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Share all the details. The more we know, the better we can help you.

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Hold the shift key to select multiple files.

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This is where we’ll get back to you. Double check that it’s right.

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Example: https://basecamp.com/8675309

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+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/underdogs/index.html b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/underdogs/index.html new file mode 100644 index 0000000000000000000000000000000000000000..894772f3e89674e7ef05971ef0db7349af292c11 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/basecamp/basecamp.com/underdogs/index.html @@ -0,0 +1,209 @@ + + + + + + + + + + + + + + + + + Basecamp: Basecamp stands with the underdogs + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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We stand with the underdogs

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Freelancer? Underfunded non-profit? Small team feeling stuck in a large enterprise? Start-up battling established competitors? You’re our people.

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What do they got?

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A big team, lots of money, a strong brand, seemingly unlimited resources, panache, reputation, all that. They’re established.

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They’re your competitors.

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You want to look away, but you see them everywhere. Their ads on your social, their name in the media, your dream clients on their website.

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But you know what else they got?

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Bigger company bloat. Overflowing obligations. Narratives to uphold. Appearances to maintain. Entitlement. Too much overhead.

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They’re slow. They’re conservative. They talk too much. They’ve stopped taking risks. They’re resting on their laurels, gliding on their reputation. They’re on defense.

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What they’ve really got is a lot to lose.

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What do you got?

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Hunger. Drive. Grit. Scrappiness. Independence. You’re on offense.

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You don’t have enough, which is why you’re dangerous. You have no choice but to be clever and creative. To make up for what you don’t have with something they can’t have: The underdog spirit.

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You can move. You can adjust. You can adapt. You can get it done while they’re still stuck deciding what to do.

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Small is not a stepping stone. Small is not less than. It’s greater than. It’s faster than. It’s better than.

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Savor your position. You don’t get to be the underdog forever. The baton will be passed. But for now, it’s your magic wand. Use it.

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Basecamp is built for you. Go get it.

+ +

We stand with the underdogs

+

Thanks for reading, and for giving Basecamp a try. You can always contact me directly if you have any questions at jason@basecamp.com. I look forward to hearing from you.

+ +
+
+
Jason Fried
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Co-founder & CEO
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+ + +
+ + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/archive b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/archive new file mode 100644 index 0000000000000000000000000000000000000000..654a094b8f190097bd18bcec7c6b684504114f2e --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/archive @@ -0,0 +1,464 @@ + + + + + Archive + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Archive

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2019

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+ + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/do b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/do new file mode 100644 index 0000000000000000000000000000000000000000..6dfaedf5bbaa69ea2dd3a95440158286d81a635d --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/do @@ -0,0 +1,507 @@ + + + + + If You Want to Learn, Do + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/find b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/find new file mode 100644 index 0000000000000000000000000000000000000000..8050ed94bb0092081a5e2a209c56df22ce13c52b --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/find @@ -0,0 +1,519 @@ + + + + + Find Your Specific Knowledge Through Action + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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Podcast
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Pause, Reflect, See How Well it Did

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+ + We talked about in the past how “Become the best in the world at what you do. Keep redefining what you do until this is true.†And Akira made a song out of it. Akira the Don, God bless him. And I think that’s absolutely true. More +
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Hiring a Podcast Editor and Personal Chief of Staff

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+ + We’re hiring an editor for the Naval Podcast, and Naval is also hiring a personal chief of staff. If you’re not interested in either of these, you can move on to the next episode. Let me give you some details on both of them. + + + +First, the editor for the Naval Podcast, which as you already know, is the most timeless and overproduced podcast in human history. More +
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You Have to Enjoy It a Lot

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+ + Marketing is an open problem. People try to solve marketing in different ways. Some people will create videos, some people will write and/or tweet. Some people will literally stand outside with a sandwich board. Some people will go make a whole bunch of friends and just throw parties and spread by word of mouth. More +
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Find Your Specific Knowledge Through Action

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+ + I ultimately think that everyone should be figuring out what it is that they uniquely do best—that aligns with who they are fundamentally, and that gives them authenticity, that brings them specific knowledge, that gives them competitive advantage, that makes them irreplaceable. And they should just lean into that. And sometimes you don’t know what that is until you do it. More +
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When You Truly Work for Yourself

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+ + From April 2nd:  “When you truly work for yourself, you won’t have hobbies, you won’t have weekends, and you won’t have vacations, but you won’t have work either.”  + + + + This is the paradox of working for yourself, which every entrepreneur or every self-employed person is familiar with, which is that when you start working for yourself, you basically sacrifice this work-life balance thing. More +
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In Most Difficult Things in Life, The Solution is Indirect

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+ + Like in most interesting, difficult things in life, the solution is indirect. + + + +That was part of the How to Get Rich tweetstorm, which is, if you want to get rich, you don’t directly just go for the money. I suppose you could like a bankster, but if you’re building something of value and you’re using leverage and you’re taking accountability and you’re applying your specific knowledge, you’re going to make money as a byproduct. More +
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If You Want to Learn, Do

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+ + I recently started another company. It’s a very difficult project. In fact, the name of the company is The Impossible Company. It’s called Impossible, Inc. What’s interesting is that it’s driven me into a frenzy of learning. And not necessarily even motivated in a negative way, but I’m more inspired to learn than I have been in a long time. More +
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Life is Lived in The Arena

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+ + Life is lived in the arena. You only learn by doing. And if you’re not doing, then all the learning you’re picking up is too general and too abstract. Then it truly is Hallmark aphorisms. You don’t know what applies where and when. + + + +And a lot of this kind of general principles and advice is not mathematics. More +
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Inspiration All the Way Down

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+ + Welcome back to the Naval Podcast where we post intermittently since 2020, I believe. We are going to talk about some How to Get Rich content. I’ve pulled out some tweets from Naval’s Twitter from the last year. I got a little help from SuperGrok as well and we’re just going to go through them.  More +
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The Deutsch Files IV

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+ + Brett Hall and I interview David Deutsch, physicist and author of The Beginning of Infinity. Also see The Deutsch Files I, II, and III. + + + + I can only start with what understanding I want. And I know I’ve asked you this before, but I want to be pedantically exhaustive about connecting the four theories of The Fabric of Reality. More +
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+ + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/inspiration b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/inspiration new file mode 100644 index 0000000000000000000000000000000000000000..632b40999a0b5d5c20c20b2d5ced397346d1e5b6 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/inspiration @@ -0,0 +1,531 @@ + + + + + Inspiration All the Way Down + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/2 b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/2 new file mode 100644 index 0000000000000000000000000000000000000000..58fbc09f38cc3efa211fccfa45c3b62dce4ea5f4 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/2 @@ -0,0 +1,1623 @@ + + + + + Naval + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ +
+
+
Podcast
+ +
+ + +
+ + +
+ +
+
+ + +
+
+
+
+ +
+
+ +
+ +

Pause, Reflect, See How Well it Did

+ + + + + +
+
+ + We talked about in the past how “Become the best in the world at what you do. Keep redefining what you do until this is true.†And Akira made a song out of it. Akira the Don, God bless him. And I think that’s absolutely true. More +
+ + + +
+
+ +
+
+ +
+ +

Hiring a Podcast Editor and Personal Chief of Staff

+ + + + + +
+
+ + We’re hiring an editor for the Naval Podcast, and Naval is also hiring a personal chief of staff. If you’re not interested in either of these, you can move on to the next episode. Let me give you some details on both of them. + + + +First, the editor for the Naval Podcast, which as you already know, is the most timeless and overproduced podcast in human history. More +
+ + + +
+
+ +
+
+ +
+ +

You Have to Enjoy It a Lot

+ + + + + +
+
+ + Marketing is an open problem. People try to solve marketing in different ways. Some people will create videos, some people will write and/or tweet. Some people will literally stand outside with a sandwich board. Some people will go make a whole bunch of friends and just throw parties and spread by word of mouth. More +
+ + + +
+
+ +
+
+ +
+ +

Find Your Specific Knowledge Through Action

+ + + + + +
+
+ + I ultimately think that everyone should be figuring out what it is that they uniquely do best—that aligns with who they are fundamentally, and that gives them authenticity, that brings them specific knowledge, that gives them competitive advantage, that makes them irreplaceable. And they should just lean into that. And sometimes you don’t know what that is until you do it. More +
+ + + +
+
+ +
+
+ +
+ +

When You Truly Work for Yourself

+ + + + + +
+
+ + From April 2nd:  “When you truly work for yourself, you won’t have hobbies, you won’t have weekends, and you won’t have vacations, but you won’t have work either.”  + + + + This is the paradox of working for yourself, which every entrepreneur or every self-employed person is familiar with, which is that when you start working for yourself, you basically sacrifice this work-life balance thing. More +
+ + + +
+
+ +
+
+ +
+ +

In Most Difficult Things in Life, The Solution is Indirect

+ + + + + +
+
+ + Like in most interesting, difficult things in life, the solution is indirect. + + + +That was part of the How to Get Rich tweetstorm, which is, if you want to get rich, you don’t directly just go for the money. I suppose you could like a bankster, but if you’re building something of value and you’re using leverage and you’re taking accountability and you’re applying your specific knowledge, you’re going to make money as a byproduct. More +
+ + + +
+
+ +
+
+ +
+ +

If You Want to Learn, Do

+ + + + + +
+
+ + I recently started another company. It’s a very difficult project. In fact, the name of the company is The Impossible Company. It’s called Impossible, Inc. What’s interesting is that it’s driven me into a frenzy of learning. And not necessarily even motivated in a negative way, but I’m more inspired to learn than I have been in a long time. More +
+ + + +
+
+ +
+
+ +
+ +

Life is Lived in The Arena

+ + + + + +
+
+ + Life is lived in the arena. You only learn by doing. And if you’re not doing, then all the learning you’re picking up is too general and too abstract. Then it truly is Hallmark aphorisms. You don’t know what applies where and when. + + + +And a lot of this kind of general principles and advice is not mathematics. More +
+ + + +
+
+ +
+
+ +
+ +

Inspiration All the Way Down

+ + + + + +
+
+ + Welcome back to the Naval Podcast where we post intermittently since 2020, I believe. We are going to talk about some How to Get Rich content. I’ve pulled out some tweets from Naval’s Twitter from the last year. I got a little help from SuperGrok as well and we’re just going to go through them.  More +
+ + + +
+
+ +
+
+ +
+ +

The Deutsch Files IV

+ + + + + +
+
+ + Brett Hall and I interview David Deutsch, physicist and author of The Beginning of Infinity. Also see The Deutsch Files I, II, and III. + + + + I can only start with what understanding I want. And I know I’ve asked you this before, but I want to be pedantically exhaustive about connecting the four theories of The Fabric of Reality. More +
+ + + +
+
+
+
+
+ +
+ +
+
+ + + Read More +
+ +
+ + +
+
+
+ + + +
+
+ +
+ +
+ +
+
+ +
+
+
+
+ +
+
+
+ + + + + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/3 b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/3 new file mode 100644 index 0000000000000000000000000000000000000000..16a13eda5e06abbe08bc2195d3e4b97689c4822c --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/page/3 @@ -0,0 +1,1623 @@ + + + + + Naval + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
+ + +
+ + +
+
+ +
+
+
Podcast
+ +
+ + +
+ + +
+ +
+
+ + +
+
+
+
+ +
+
+ +
+ +

Pause, Reflect, See How Well it Did

+ + + + + +
+
+ + We talked about in the past how “Become the best in the world at what you do. Keep redefining what you do until this is true.†And Akira made a song out of it. Akira the Don, God bless him. And I think that’s absolutely true. More +
+ + + +
+
+ +
+
+ +
+ +

Hiring a Podcast Editor and Personal Chief of Staff

+ + + + + +
+
+ + We’re hiring an editor for the Naval Podcast, and Naval is also hiring a personal chief of staff. If you’re not interested in either of these, you can move on to the next episode. Let me give you some details on both of them. + + + +First, the editor for the Naval Podcast, which as you already know, is the most timeless and overproduced podcast in human history. More +
+ + + +
+
+ +
+
+ +
+ +

You Have to Enjoy It a Lot

+ + + + + +
+
+ + Marketing is an open problem. People try to solve marketing in different ways. Some people will create videos, some people will write and/or tweet. Some people will literally stand outside with a sandwich board. Some people will go make a whole bunch of friends and just throw parties and spread by word of mouth. More +
+ + + +
+
+ +
+
+ +
+ +

Find Your Specific Knowledge Through Action

+ + + + + +
+
+ + I ultimately think that everyone should be figuring out what it is that they uniquely do best—that aligns with who they are fundamentally, and that gives them authenticity, that brings them specific knowledge, that gives them competitive advantage, that makes them irreplaceable. And they should just lean into that. And sometimes you don’t know what that is until you do it. More +
+ + + +
+
+ +
+
+ +
+ +

When You Truly Work for Yourself

+ + + + + +
+
+ + From April 2nd:  “When you truly work for yourself, you won’t have hobbies, you won’t have weekends, and you won’t have vacations, but you won’t have work either.”  + + + + This is the paradox of working for yourself, which every entrepreneur or every self-employed person is familiar with, which is that when you start working for yourself, you basically sacrifice this work-life balance thing. More +
+ + + +
+
+ +
+
+ +
+ +

In Most Difficult Things in Life, The Solution is Indirect

+ + + + + +
+
+ + Like in most interesting, difficult things in life, the solution is indirect. + + + +That was part of the How to Get Rich tweetstorm, which is, if you want to get rich, you don’t directly just go for the money. I suppose you could like a bankster, but if you’re building something of value and you’re using leverage and you’re taking accountability and you’re applying your specific knowledge, you’re going to make money as a byproduct. More +
+ + + +
+
+ +
+
+ +
+ +

If You Want to Learn, Do

+ + + + + +
+
+ + I recently started another company. It’s a very difficult project. In fact, the name of the company is The Impossible Company. It’s called Impossible, Inc. What’s interesting is that it’s driven me into a frenzy of learning. And not necessarily even motivated in a negative way, but I’m more inspired to learn than I have been in a long time. More +
+ + + +
+
+ +
+
+ +
+ +

Life is Lived in The Arena

+ + + + + +
+
+ + Life is lived in the arena. You only learn by doing. And if you’re not doing, then all the learning you’re picking up is too general and too abstract. Then it truly is Hallmark aphorisms. You don’t know what applies where and when. + + + +And a lot of this kind of general principles and advice is not mathematics. More +
+ + + +
+
+ +
+
+ +
+ +

Inspiration All the Way Down

+ + + + + +
+
+ + Welcome back to the Naval Podcast where we post intermittently since 2020, I believe. We are going to talk about some How to Get Rich content. I’ve pulled out some tweets from Naval’s Twitter from the last year. I got a little help from SuperGrok as well and we’re just going to go through them.  More +
+ + + +
+
+ +
+
+ +
+ +

The Deutsch Files IV

+ + + + + +
+
+ + Brett Hall and I interview David Deutsch, physicist and author of The Beginning of Infinity. Also see The Deutsch Files I, II, and III. + + + + I can only start with what understanding I want. And I know I’ve asked you this before, but I want to be pedantically exhaustive about connecting the four theories of The Fabric of Reality. More +
+ + + +
+
+
+
+
+ +
+ +
+
+ + + Read More +
+ +
+ + +
+
+
+ + + +
+
+ +
+ +
+ +
+
+ +
+
+
+
+ +
+
+
+ + + + + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/reflect b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/reflect new file mode 100644 index 0000000000000000000000000000000000000000..3321f4789d3ddb5efbf1cb941b3853b85b611dc4 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/reflect @@ -0,0 +1,511 @@ + + + + + Pause, Reflect, See How Well it Did + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/rich b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/rich new file mode 100644 index 0000000000000000000000000000000000000000..4ea5d4002c9104edfd519acccf925ad2eb1d6b06 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/rich @@ -0,0 +1,3237 @@ + + + + + How to Get Rich + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/robots.txt b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/robots.txt new file mode 100644 index 0000000000000000000000000000000000000000..5550c9ba8f458ea538753dce0237aef139575c3a --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/robots.txt @@ -0,0 +1,10 @@ +Sitemap: https://nav.al/sitemap.xml +Sitemap: https://nav.al/news-sitemap.xml +# START YOAST BLOCK +# --------------------------- +User-agent: * +Disallow: + +Sitemap: https://nav.al/sitemap_index.xml +# --------------------------- +# END YOAST BLOCK \ No newline at end of file diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/subscribe b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/subscribe new file mode 100644 index 0000000000000000000000000000000000000000..58e433477209abc1752f68f40656fb81579ccaf0 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/subscribe @@ -0,0 +1,400 @@ + + + + + Subscribe + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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+ + + + + + + + + + + + + + + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/truly b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/truly new file mode 100644 index 0000000000000000000000000000000000000000..65450c36e7cef66e57777abae48b5a26c28647a7 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/truly @@ -0,0 +1,523 @@ + + + + + When You Truly Work for Yourself + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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t=window.location.hash.match(e),r=parseInt(t[1],10),o=document.querySelectorAll(c),a=0;a .jp-carousel-photo-info { + display: none; +} + +.jp-carousel-transitions .jp-carousel-photo-info { + transition: 400ms ease-out; +} + +.jp-carousel-buttons { + margin: -18px -20px 15px; + padding: 8px 10px; + border-bottom: 1px solid #222; + background: #222; + text-align: center; +} + +div.jp-carousel-buttons a { + border: none !important; + color: var(--jp-carousel-primary-subtle-color); + font: 400 11px/1.2em "Helvetica Neue", sans-serif !important; + letter-spacing: 0 !important; + padding: 5px 2px 5px 0; + text-decoration: none !important; + text-shadow: none !important; + vertical-align: middle; + -webkit-font-smoothing: subpixel-antialiased; +} + +div.jp-carousel-buttons a:hover { + color: var(--jp-carousel-primary-color); + border: none !important; +} + +.jp-carousel-transitions div.jp-carousel-buttons a:hover { + transition: none !important; +} + +.jp-carousel-slide, +.jp-carousel-slide img { + transform: translate3d(0, 0, 0); +} + +.jp-carousel-close-hint { + letter-spacing: 0 !important; + position: fixed; + top: 20px; + right: 30px; + padding: 10px; + text-align: right; + width: 45px; + height: 45px; + z-index: 15; + color: var(--jp-carousel-primary-color); + cursor: pointer; + transition: opacity 200ms ease-out; +} + +.jp-carousel-transitions .jp-carousel-close-hint { + transition: color 200ms linear; +} + +.jp-carousel-close-hint svg { + padding: 3px 2px; + background: var(--jp-carousel-bg-color); + border-radius: 4px; +} + +.jp-carousel-close-hint svg:hover { + background: var(--jp-carousel-primary-subtle-color); +} + +.jp-carousel-close-hint:hover { + color: var(--jp-carousel-primary-color); +} + +.jp-carousel-close-hint:hover span { + border-color: var(--jp-carousel-primary-color); +} + +/** Pagination Start **/ +.jp-carousel-pagination-container { + flex: 1; + margin: 0 15px 0 35px; +} + +.jp-swiper-pagination, +.jp-carousel-pagination { + color: var(--jp-carousel-primary-color); + font-size: 15px; /* same as .jp-carousel-info-footer .jp-carousel-photo-title */ + font-weight: 400; + white-space: nowrap; + display: none; + position: static !important; +} + +.jp-carousel-pagination-container .swiper-pagination { + text-align: left; + line-height: 8px; +} + +.jp-carousel-pagination { + padding-left: 5px; +} + +.jp-swiper-pagination .swiper-pagination-bullet { + background: var(--jp-carousel-primary-subtle-color); + margin: 0 4px; +} + +.jp-swiper-pagination .swiper-pagination-bullet.swiper-pagination-bullet-active { + background: var(--jp-carousel-primary-color); +} + +.jp-swiper-pagination .swiper-pagination-bullet:not(.swiper-pagination-bullet-active) { + background: var(--jp-carousel-primary-color); + opacity: 0.5; +} + +/** Pagination End **/ + +/** Title and Desc Start **/ +.jp-carousel-info-footer .jp-carousel-photo-title-container { + flex: 4; + justify-content: center; + overflow: hidden; + margin: 0; +} + 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overflow-wrap: break-word; +} + +.jp-carousel-photo-description p { + color: var(--jp-carousel-primary-subtle-color); + line-height: 1.4; + margin-bottom: 0; +} + +.jp-carousel-photo-description p a, +.jp-carousel-comments p a, +.jp-carousel-info h2 a { + color: var(--jp-carousel-primary-color) !important; + border: none !important; + text-decoration: underline !important; + font-weight: 400 !important; + font-style: normal !important; +} + +.jp-carousel-photo-description p strong, +.jp-carousel-photo-description p b { + font-weight: 700; + color: var(--jp-carousel-primary-subtle-color); +} + +.jp-carousel-photo-description p em, +.jp-carousel-photo-description p i { + font-style: italic; + color: var(--jp-carousel-primary-subtle-color); +} + +.jp-carousel-photo-description p a:hover, +.jp-carousel-comments p a:hover, +.jp-carousel-info h2 a:hover { + color: var(--jp-carousel-primary-subtle-color) !important; +} + +.jp-carousel-photo-description p:empty { + display: none; +} + +.jp-carousel-photo-info h1::before, +.jp-carousel-photo-info h1::after, +.jp-carousel-comments-wrapper h1::before, +.jp-carousel-comments-wrapper h1::after { + content: none !important; +} + +.jp-carousel-caption { + font-size: 14px; + font-weight: 400; + margin: 0; +} + +/** Title and Desc End **/ + +/** Meta Box Start **/ +.jp-carousel-image-meta { + color: var(--jp-carousel-primary-color); + font: 12px/1.4 "Helvetica Neue", sans-serif !important; + width: 100%; + display: none; +} + +.jp-carousel-image-meta.jp-carousel-show { + display: block; +} + +.jp-carousel-image-meta li, +.jp-carousel-image-meta h5 { + font-family: "Helvetica Neue", sans-serif !important; + position: inherit !important; + top: auto !important; + right: auto !important; + left: auto !important; + bottom: auto !important; + background: none !important; + border: none !important; + font-weight: 400 !important; + /* stylelint-disable-next-line declaration-property-unit-allowed-list -- this should be changed to a unitless value: https://developer.wordpress.org/coding-standards/wordpress-coding-standards/css/#values */ + line-height: 1.3em !important; +} + +.jp-carousel-image-meta ul { + margin: 0 !important; + padding: 0 !important; + list-style: none !important; +} + +.jp-carousel-image-meta li { + width: 48% !important; + display: inline-block !important; + vertical-align: top !important; + margin: 0 2% 15px 0 !important; + color: var(--jp-carousel-primary-color) !important; + font-size: 13px !important; +} + +.jp-carousel-image-meta h5 { + color: var(--jp-carousel-primary-subtle-color) !important; + text-transform: uppercase !important; + font-size: 10px !important; + margin: 0 0 2px !important; + letter-spacing: 0.1em !important; +} + +a.jp-carousel-image-download { + display: inline-block; + clear: both; + color: var(--jp-carousel-primary-subtle-color); + line-height: 1; + font-weight: 400; + font-size: 14px; + text-decoration: none; +} + +a.jp-carousel-image-download svg { + display: inline-block; + vertical-align: middle; + margin: 0 3px; + padding-bottom: 2px; +} + +a.jp-carousel-image-download span.photo-size { + font-size: 11px; + border-radius: 1em; + margin-left: 2px; + display: inline-block; +} + +a.jp-carousel-image-download span.photo-size-times { + padding: 0 1px 0 2px; +} + +/** Meta Box End **/ + +/** Comments Start **/ +.jp-carousel-comments { + font: 15px/1.7 "Helvetica Neue", sans-serif !important; + font-weight: 400; + background: none transparent; + width: 100%; + bottom: 10px; + margin-top: 20px; +} + +.jp-carousel-comments p a:hover, +.jp-carousel-comments p a:focus, +.jp-carousel-comments p a:active { + color: var(--jp-carousel-primary-color) !important; +} + +.jp-carousel-comment { + background: none transparent; + color: var(--jp-carousel-primary-subtle-color); + overflow: auto; + width: 100%; + display: flex; +} + +.jp-carousel-comment + .jp-carousel-comment { + margin-top: 20px; +} + +.jp-carousel-comment:last-of-type { + margin-bottom: 20px; +} + +.jp-carousel-comment p { + color: var(--jp-carousel-primary-subtle-color) !important; +} + +.jp-carousel-comment .comment-author { + font-size: 15px; + font-weight: 500; + padding: 0; + width: auto; + display: inline; + float: none; + border: none; + margin: 0; +} + +.jp-carousel-comment .comment-author a { + color: var(--jp-carousel-primary-color); +} + +.jp-carousel-comment .comment-gravatar { + float: none; + margin-right: 10px; +} + +.jp-carousel-comment .comment-content { + border: none; + padding: 0; +} + +.jp-carousel-comment .avatar { + margin: 0; + border-radius: 4px; + border: none !important; + padding: 0 !important; + background-color: transparent !important; + min-width: 64px; + min-height: 64px; + width: 64px; + height: 64px; +} + +.jp-carousel-comment .comment-date { + color: var(--jp-carousel-primary-subtle-color); + font-size: 11px; + border-bottom: 1px solid var(--jp-carousel-bg-faded-color); + margin-bottom: 6px; +} + +#jp-carousel-comment-form { + margin: 0 0 10px !important; + width: 100%; +} + +#jp-carousel-comment-form.jp-carousel-is-disabled { + opacity: 0.5; + pointer-events: none; +} + +textarea#jp-carousel-comment-form-comment-field { + background: var(--jp-carousel-bg-faded-color); + border: 1px solid var(--jp-carousel-border-color); + color: var(--jp-carousel-primary-subtle-color); + font: 16px/1.4 "Helvetica Neue", sans-serif !important; + width: 100%; + padding: 10px 10px 5px; + margin: 0; + float: none; + height: 147px; + box-shadow: inset 2px 2px 2px rgba(0, 0, 0, 0.1); + border-radius: 3px; + overflow: hidden; + box-sizing: border-box; +} + +textarea#jp-carousel-comment-form-comment-field::-webkit-input-placeholder { + color: #555; +} + +textarea#jp-carousel-comment-form-comment-field:focus { + background: var(--jp-carousel-bg-faded-color); + color: var(--jp-carousel-primary-subtle-color); +} + +textarea#jp-carousel-comment-form-comment-field:focus::-webkit-input-placeholder { + color: var(--jp-carousel-primary-subtle-color); +} + +#jp-carousel-loading-overlay { + display: none; + position: fixed; + top: 0; + bottom: 0; + left: 0; + right: 0; +} + +#jp-carousel-loading-wrapper { + display: flex; + align-items: center; + justify-content: center; + height: 100vh; + width: 100vw; +} + +#jp-carousel-library-loading, +#jp-carousel-library-loading::after { + border-radius: 50%; + width: 40px; + height: 40px; +} + +#jp-carousel-library-loading { + float: left; + margin: 22px 0 0 10px; + font-size: 10px; + position: relative; + text-indent: -9999em; + border-top: 8px solid rgba(255, 255, 255, 0.2); + border-right: 8px solid rgba(255, 255, 255, 0.2); + border-bottom: 8px solid rgba(255, 255, 255, 0.2); + border-left: 8px solid var(--jp-carousel-primary-color); + transform: translateZ(0); + animation: load8 1.1s infinite linear; +} + +#jp-carousel-comment-form-spinner, +#jp-carousel-comment-form-spinner::after { + border-radius: 50%; + width: 20px; + height: 20px; +} + +#jp-carousel-comment-form-spinner { + display: none; + float: left; + font-size: 10px; + position: absolute; /* relative to .jp-carousel-comment-form-container */ + text-indent: -9999em; + border-top: 4px solid rgba(255, 255, 255, 0.2); + border-right: 4px solid rgba(255, 255, 255, 0.2); + border-bottom: 4px solid rgba(255, 255, 255, 0.2); + border-left: 4px solid var(--jp-carousel-primary-color); + transform: translateZ(0); + animation: load8 1.1s infinite linear; + margin: 0 auto; + top: calc(50% - 15px); + left: 0; + bottom: 0; + right: 0; +} + +@keyframes load8 { + + 0% { + transform: rotate(0deg); + } + + 100% { + transform: rotate(360deg); + } +} + +.jp-carousel-info-content-wrapper { + max-width: 800px; + margin: auto; +} + +#jp-carousel-comment-form-submit-and-info-wrapper { + display: none; + overflow: hidden; + width: 100%; +} + +#jp-carousel-comment-form-commenting-as input { + background: var(--jp-carousel-bg-color); + border: 1px solid var(--jp-carousel-border-color); + color: var(--jp-carousel-primary-subtle-color); + font: 16px/1.4 "Helvetica Neue", sans-serif !important; + padding: 10px; + float: left; + box-shadow: inset 2px 2px 2px rgba(0, 0, 0, 0.2); + border-radius: 2px; + width: 285px; +} + +#jp-carousel-comment-form-commenting-as input:focus { + background: var(--jp-carousel-bg-faded-color); + color: var(--jp-carousel-primary-subtle-color); +} + +#jp-carousel-comment-form-commenting-as p { + font: 400 13px/1.7 "Helvetica Neue", sans-serif !important; + margin: 22px 0 0; + float: left; +} + +#jp-carousel-comment-form-commenting-as fieldset { + float: left; + border: none; + margin: 20px 0 0 0; + padding: 0; + clear: both; +} + +#jp-carousel-comment-form-commenting-as label { + font: 400 13px/1.7 "Helvetica Neue", sans-serif !important; + margin: 0 20px 3px 0; + float: left; + width: 100px; +} + +#jp-carousel-comment-form-button-submit { + margin-top: 20px; + margin-left: auto; + display: block; + border: solid 1px var(--jp-carousel-primary-color); + background: var(--jp-carousel-bg-color); + border-radius: 3px; + padding: 8px 16px; + font-size: 14px; + color: var(--jp-carousel-primary-color); +} + +#jp-carousel-comment-form-button-submit:active, +#jp-carousel-comment-form-button-submit:focus { + background: var(--jp-carousel-primary-color); + color: var(--jp-carousel-bg-color); +} + +#jp-carousel-comment-form-container { + margin-bottom: 15px; + width: 100%; + margin-top: 20px; + color: var(--jp-carousel-primary-subtle-color); + position: relative; + overflow: hidden; +} + +#jp-carousel-comment-post-results { + display: none; + overflow: auto; + width: 100%; +} + +#jp-carousel-comment-post-results span { + display: block; + text-align: center; + margin-top: 20px; + width: 100%; + overflow: auto; + padding: 1em 0; + box-sizing: border-box; + border-radius: 2px; + font: 13px/1.4 "Helvetica Neue", sans-serif !important; + border: 1px solid var(--jp-carousel-border-color); + box-shadow: inset 0 0 5px 0 rgba(0, 0, 0, 0.2); +} + +.jp-carousel-comment-post-error { + color: #df4926; +} + +#jp-carousel-comments-closed { + display: none; + color: var(--jp-carousel-primary-subtle-color); +} + +#jp-carousel-comments-loading { + font: 400 15px/1.7 "Helvetica Neue", sans-serif !important; + display: none; + color: var(--jp-carousel-primary-subtle-color); + text-align: left; + margin-bottom: 20px; + width: 100%; + bottom: 10px; + margin-top: 20px; +} + +/** Icons Start **/ +.jp-carousel-photo-icons-container { + flex: 1; + display: block; + text-align: right; + margin: 0 20px 0 30px; + white-space: nowrap; +} + +.jp-carousel-icon-btn { + padding: 16px; + text-decoration: none; + border: none; + background: none; + display: inline-block; + height: 64px; +} + +.jp-carousel-icon { + border: none; + display: inline-block; + line-height: 0; + font-weight: 400; + font-style: normal; + border-radius: 4px; + width: 31px; /* Prevent comments indicator from changing icon width */ + padding: 4px 3px 3px; +} + +.jp-carousel-icon:hover { + background: var(--jp-carousel-primary-subtle-color); +} + +.jp-carousel-icon svg { + display: inline-block; +} + +.jp-carousel-overlay rect { + fill: var(--jp-carousel-primary-color); +} + +.jp-carousel-selected .jp-carousel-icon { + background: var(--jp-carousel-primary-color); +} + +.jp-carousel-selected rect { + fill: var(--jp-carousel-bg-color); +} + +.jp-carousel-icon-comments.jp-carousel-show { + display: inline-block; +} + +.jp-carousel-icon .jp-carousel-has-comments-indicator { + display: none; + font-size: 12px; + vertical-align: top; + margin-left: -16px; + line-height: 1; + padding: 2px 4px; + border-radius: 4px; + background: var(--jp-carousel-primary-color); + color: var(--jp-carousel-bg-color); + font-weight: 400; + font-family: "Helvetica Neue", sans-serif !important; + position: relative; +} + +.jp-carousel-selected .jp-carousel-icon .jp-carousel-has-comments-indicator { + background: var(--jp-carousel-bg-color); + color: var(--jp-carousel-primary-color); +} + +.jp-carousel-has-comments-indicator.jp-carousel-show { + display: inline-block; +} + +/** Icons End **/ + +/* Small screens */ +@media only screen and ( max-width: 760px ) { + + .jp-carousel-overlay .swiper .swiper-button-next, + .jp-carousel-overlay .swiper .swiper-button-prev { + display: none !important; + } + + .jp-carousel-buttons { + display: none !important; + } + + .jp-carousel-image-meta { + float: none !important; + width: 100% !important; + box-sizing: border-box; + margin-left: 0; + } + + .jp-carousel-close-hint { + font-size: 26px !important; + position: fixed !important; + top: 10px; + right: 10px; + } + + /* The admin bar is fixed at top: 0*/ + .admin-bar .jp-carousel-close-hint { + top: 40px; + } + + .jp-carousel-slide img { + opacity: 1; + } + + .jp-carousel-wrap { + background-color: var(--jp-carousel-bg-color); + } + + .jp-carousel-fadeaway { + display: none; + } + + .jp-carousel-info > .jp-carousel-photo-info { + display: none; + } + + .jp-carousel-comments-wrapper > .jp-carousel-photo-info { + display: block; + } + + .jp-carousel-caption { + overflow: visible !important; + } + + .jp-carousel-info-footer .jp-carousel-photo-title-container { + display: none; + } + + .jp-carousel-photo-icons-container { + margin: 0 10px 0 0; + white-space: nowrap; + } + + .jp-carousel-icon-btn { + padding-left: 20px; + } + + .jp-carousel-pagination { + padding-left: 5px; + } + + .jp-carousel-pagination-container { + margin-left: 25px; + } + + .jp-carousel-comment .avatar { + min-width: 48px; + } + + #jp-carousel-comment-form-commenting-as fieldset, + #jp-carousel-comment-form-commenting-as input { + width: 100%; + float: none; + } +} diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/jetpack/modules/tiled-gallery/tiled-gallery/tiled-gallery.css b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/jetpack/modules/tiled-gallery/tiled-gallery/tiled-gallery.css new file mode 100644 index 0000000000000000000000000000000000000000..378d6ee075beabcdfce6d87f0e6458edc2145739 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/jetpack/modules/tiled-gallery/tiled-gallery/tiled-gallery.css @@ -0,0 +1,114 @@ +/* =Tiled Gallery Default Styles +-------------------------------------------------------------- */ + +.tiled-gallery { + clear: both; + margin: 0 0 20px; + overflow: hidden; +} + +.tiled-gallery img { + margin: 2px !important; /* Ensure that this value isn't overridden by themes that give content images blanket margins */ +} + +.tiled-gallery .gallery-group { + float: left; + position: relative; +} + +.tiled-gallery .tiled-gallery-item { + float: left; + margin: 0; + position: relative; + width: inherit; /* prevents ie8 bug with inline width styles */ +} + +.tiled-gallery .gallery-row { + overflow: hidden; +} + +.tiled-gallery .tiled-gallery-item a { /* Needs to reset some properties for theme compatibility */ + background: transparent; + border: none; + color: inherit; + margin: 0; + padding: 0; + text-decoration: none; + width: auto; +} + +.tiled-gallery .tiled-gallery-item img, +.tiled-gallery .tiled-gallery-item img:hover { /* Needs to reset some properties for theme compatibility */ + background: none; + border: none; + box-shadow: none; + max-width: 100%; + padding: 0; + vertical-align: middle; +} + +.tiled-gallery-caption { /* Captions */ + background: #f0f0f1; + background: rgba(255, 255, 255, 0.8); + color: #333; + font-size: 13px; + font-weight: 400; + overflow: hidden; + padding: 10px 0; + position: absolute; + bottom: 0; + text-indent: 10px; + text-overflow: ellipsis; + width: 100%; + white-space: nowrap; +} + +.tiled-gallery .tiled-gallery-item-small .tiled-gallery-caption { /* Smaller captions */ + font-size: 11px; +} + +/* Hide galleries in widgets until they've been resized to fit. + Gallery widgets are almost guaranteed to need resizing, and + the jump is a little more obvious than galleries in content. */ +.widget-gallery .tiled-gallery-unresized { + visibility: hidden; + height: 0; + overflow: hidden; +} + +/* =Greyscale +-------------------------------------------------------------- */ + +.tiled-gallery .tiled-gallery-item img.grayscale { + -webkit-filter: grayscale(1); + -ms-filter: grayscale(1); + -o-filter: grayscale(1); + filter: grayscale(1); +} + +.tiled-gallery .tiled-gallery-item:hover img.grayscale { + -webkit-filter: none; + -ms-filter: none; + -o-filter: none; + filter: none; +} + + +/* =Circles Layout +-------------------------------------------------------------- */ + +.tiled-gallery.type-circle .tiled-gallery-item img { + border-radius: 50% !important; /* Ensure that circles are displayed in themes that add border-radius to all images as a default */ + object-fit: cover; +} + +.tiled-gallery.type-circle .tiled-gallery-caption { + display: none; +} + + +/* =Square Layout +-------------------------------------------------------------- */ +.tiled-gallery.type-square .tiled-gallery-item img { + object-fit: cover; +} diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/css/wpp.css b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/css/wpp.css new file mode 100644 index 0000000000000000000000000000000000000000..8ea66da8eea6ceaf5be6fa584218377c4629859f --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/css/wpp.css @@ -0,0 +1,85 @@ +/* +Wordpress Popular Posts plugin stylesheet +Developed by Hector Cabrera +cabrerahector.com | @cabrerahector + +Use the following classes to style your popular posts list as you like. +*/ + +/* Styles the "Sorry, no data so far" message */ +.wpp-no-data { +} + +/* UL - Popular Posts container styles */ +.wpp-list { +} + + /* LI - Post container styles */ + .wpp-list li { + overflow: hidden; + float: none; + clear: both; + margin-bottom: 1rem; + } + + .wpp-list li:last-of-type { + margin-bottom: 0; + } + + /* Styles for the popular post in view */ + .wpp-list li.current { + } + + /* Thumbnail styles */ + .wpp-thumbnail { + display: inline; + float: left; + margin: 0 1rem 0 0; + border: none; + } + + /* Title styles */ + .wpp-post-title { + } + + /* Excerpt styles */ + .wpp-excerpt { + } + + .wpp-excerpt:empty { + display: none; + } + + /* Stats tag styles */ + .wpp-meta, .post-stats { + display: block; + font-size: 0.8em; + } + + .wpp-meta:empty, .post-stats:empty { + display: none; + } + + /* Comments count styles */ + .wpp-comments { + } + + /* Views count styles */ + .wpp-views { + } + + /* Author styles */ + .wpp-author { + } + + /* Post date styles */ + .wpp-date { + } + + /* Post category styles */ + .wpp-category { + } + + /* WP-PostRatings styles */ + .wpp-rating { + } \ No newline at end of file diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js?ver=7.3.3 b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js?ver=7.3.3 new file mode 100644 index 0000000000000000000000000000000000000000..fad7f99499c6b782105134f7e963a86c7a4c19b3 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js?ver=7.3.3 @@ -0,0 +1,3 @@ +'use strict';const wpp_params=document.currentScript.dataset;const WordPressPopularPosts=(()=>{const noop=()=>{};const get=(url,params,callback=noop,additional_headers)=>{ajax('GET',url,params,callback,additional_headers)};const post=(url,params,callback=noop,additional_headers)=>{ajax('POST',url,params,callback,additional_headers)};const ajax=(method,url,params,callback,additional_headers)=>{const valid_methods=['GET','POST'];const headers={'X-Requested-With':'XMLHttpRequest',...additional_headers};if(!valid_methods.includes(method)){method='GET'}fetch(url+(method==='GET'?'?'+params:''),{method,headers,body:method==='POST'?params:null}).then(response=>{if(!response.ok){throw new Error('Network response was not ok')}return response.text()}).then(data=>callback(data)).catch(error=>console.error('Fetch error:',error))};const theme=(wpp_list)=>{const base_styles=document.createElement('style'),dummy_list=document.createElement('ul');dummy_list.innerHTML='
  • ';wpp_list.parentNode.appendChild(dummy_list);const dummy_list_item_styles=getComputedStyle(dummy_list.querySelector('li')),dummy_link_item_styles=getComputedStyle(dummy_list.querySelector('li a'));base_styles.innerHTML=`.wpp-list li {font-size: ${dummy_list_item_styles.fontSize }}`;base_styles.innerHTML+=`.wpp-list li a {color: ${dummy_link_item_styles.color }}`;wpp_list.parentNode.removeChild(dummy_list);const wpp_list_sr=wpp_list.attachShadow({mode:"open"});wpp_list_sr.append(base_styles);while(wpp_list.firstElementChild){wpp_list_sr.append(wpp_list.firstElementChild)}};return{get,post,ajax,theme}})(); +(()=>{if(!Object.keys(wpp_params).length){console.error('WPP params not found, if you are using a JS minifier tool please add wpp.min.js to its exclusion list');return}const post_id=Number(wpp_params.postId);let do_request=true;if(post_id){if('1'==wpp_params.sampling){const num=Math.floor(Math.random()*wpp_params.samplingRate)+1;do_request=(1===num)}if('boolean'===typeof 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font-family: Nitti; + font-style: normal; + font-weight: bold; +} + +body +{ + font-family: "benton-sans", sans-serif; + font-size: 18px; + color: #000; + line-height: 28px; + font-weight: 500; +} + +a:visited,a +{ + color: #999999; + + +} +a.red-link +{ + color: #DB0042; +} +p +{ + margin-bottom: 25px; +} + +/* General styles */ +.single-post-page .content +{ + color: #333 +} +.single-post-page .content a +{ + text-decoration: underline; +} +.single-post-page .content h2 +{ + font-size:22px; + line-height: 31px; + color: #DB0042; + font-weight: 700; + margin: 43px 0 27px; + padding-bottom: 25px; + border-bottom: 1.5px solid #E5E5E5; +} +.single-post-page .content h2 * +{ + color: #DB0042 !important; +} +.single-post-page .content h2.simple +{ + margin-top: 0; + margin-bottom: 19px; + border-bottom: 0; + padding-bottom: 0; +} +.single-post-page .content h2.line-above +{ + padding-top: 32px; + margin-bottom: 22px; + margin-top: 0; + border-bottom: 0; + padding-bottom: 0; + border-top: 1.5px solid #E5E5E5; + +} +.single-post-page .content h3 +{ + font-weight: 700; + font-size:20px; + line-height: 28px; + color: #000; + margin: 0 0 23px; +} +.single-post-page .content h4 +{ + font-size: 18px; + line-height: 28px; + font-weight: 700; + margin: 0 0 23px; +} + +.single-post-page .content strong +{ + font-weight: 600; + color: #000; +} +.single-post-page .content ul ,.single-post-page .content ol +{ + list-style: none; + margin: 0 0; + padding-left: 0; + margin-bottom: 30px; +} + .single-post-page .content ol + { + counter-reset: my-awesome-counter; + } +.single-post-page .content ul ul,.single-post-page .content ol ol +{ + margin: 19px 0; +} +.single-post-page .content ul li,.single-post-page .content ol li +{ + margin-bottom: 18px; + position: relative; + padding-left: 24px; + padding-right: 78px; +} +.single-post-page .content ol > li +{ + counter-increment: my-awesome-counter; +} +.single-post-page .content ul li:after +{ + content: ''; + position: absolute; + left: 0; + top: 10.5px; + width: 7px; + height: 6px; + border-radius: 2px; + background: #939393; +} +.single-post-page .content ol li:after +{ + content: counter(my-awesome-counter) "."; + position: absolute; + left: 0; + top: 0px; + left: 0; +} +.single-post-page .content ul ul li:after +{ + background: #C7C7C7; +} +.single-blog-post .blog-item .content a +{ + text-decoration: underline; +} +a:hover,a:visited:hover +{ + color:#000000; +} +.logo-col +{ + display: flex; + align-items: center; +} +.logo +{ + /*margin-bottom: 80px;*/ + display: flex; + align-items: flex-end; + +} +.logo a +{ + + font-size: 17px; + line-height: 22px; + color: #666666; + font-weight: 400; + position: relative; + font-display: auto; + font-style: normal; + +} + +.logo a:hover +{ + color: #DB0042; + text-decoration: none; +} +.logo a:not(:last-of-type) +{ + margin-right: 21px; + +} +.logo a.active +{ + font-weight: 700; + top: -1px; + color: #DB0042; + font-family: "Nitti"; + font-size: 22px; + +} +.site-header +{ + padding:43px 0 35px; + background: transparent; + position: absolute; + left: 0; + top: 0; + width: 100%; + z-index: 999; +} +.site-header .right-part +{ + position: relative; +} + +@media (min-width: 767px) +{ + .site-header .container + { + padding: 0 60px; + } +} +.site-header .container +{ + position: relative; + max-width: none; + +} +.site-header .twitter-link +{ + position: absolute; + right: 0px; + z-index: 999; + top: -2px; +} +.site-header .twitter-link .accomplice-list +{ + margin: 0; +} + +.site-header .navbar +{ + padding: 0; +} +.searchform-outer +{ + position: relative; + text-align: right; + margin-bottom: 15px; + padding-right: 43px; +} +.blog-search-page .searchbox +{ + margin-bottom: 60px; +} +.searchform-outer form +{ + position: relative; + display: inline-block; +} +.searchform-outer .form-control +{ + border-radius: 20px; +} +.searchform-outer .btn +{ + padding: 0; + height: 35px; + width: 35px; + border-radius: 50%; + position: absolute; + right: 0; + top: 50%; + transform: translateY(-50%) !important; + +} +.site-header .navbar .navbar-collapse +{ + justify-content: flex-end; +} +.site-header .navbar-nav li +{ + padding: 0 8px; +} +@media (min-width: 767px) +{ + .site-header .navbar-nav li.seperator + { + padding-right: 25px; + position: relative; + } + .site-header .navbar-nav li.seperator:after + { + content: ''; + position: absolute; + width: 2px; + height: 2px; + background: #929292; + top: 50%; + margin-top: -1px; + right: 8px; + } +} + +.site-header .navbar-nav .nav-link +{ + color: #929292; + font-size: 17px; + line-height: 22px; + + padding: 0; + text-transform: capitalize; + font-weight: 500; + + +} +.site-header .navbar-nav .nav-link:hover,.site-header .navbar-nav .nav-link:focus +{ + color: #DB0042; + opacity: 1; +} +.section +{ + position: relative; + padding: 68px 0; +} +.section .section-title +{ + color: rgb(29, 52, 70); + font-family: 'Roboto Condensed', sans-serif; + font-size: 42px; + font-style: normal; + font-weight: 400; + letter-spacing: 1px; + margin: 0 0 55px; + text-align: center; + text-transform: uppercase; +} +.section-banner +{ + /*min-height: 100vh;*/ + padding-top: 74px; + padding-bottom: 200px; + background: rgb(46, 46, 46); + text-align: center; +} +body:not(.home) .section-banner +{ + padding-bottom: 130px; +} + +.section-banner .banner-title +{ + font-family: 'Lato', sans-serif; + font-size: 64px; + font-style: normal; + + color: #fff; + font-weight: 200; + letter-spacing: 1px; + line-height: 1em; + margin-bottom: 60px; +} +.section-banner .text +{ + color:#fff; + font-family: 'Lato', sans-serif; + font-size: 36px; + font-style: normal; + font-weight: 200; + letter-spacing: 1px; + line-height: 1em; + margin-bottom: 50px; +} +.section-banner .btn-container .btn +{ + margin-right: 60px; +} +.section-banner .btn-container .btn:last-of-type +{ + margin-right: 0; +} + +.section-banner .learn-more-area +{ + text-align: center; + margin-top: 35px; +} +.section-banner .learn-more-area a +{ + color: #fff; + font-family: 'Lato', sans-serif; + font-size: 16px; + +} + +.scroll-down-icon .triangle +{ + width: 0; + height: 0; + border-left: 14px solid transparent; + border-right: 14px solid transparent; + + border-top: 14px solid #b57c54; + display: inline-block; + vertical-align: middle; + -webkit-transform: translateZ(0); + transform: translateZ(0); + box-shadow: 0 0 1px rgba(0, 0, 0, 0); + -webkit-backface-visibility: hidden; + backface-visibility: hidden; + -moz-osx-font-smoothing: grayscale; +} +.scroll-down-icon +{ + + + position: absolute; + bottom: 0; + left:0; + width: 100%; + text-align:center; +} +.section-banner .scroll-down-icon +{ + + + bottom: 78px; +} + +body:not(.home) .section-banner .scroll-down-icon +{ + bottom: 30px; +} + + +.scroll-down-icon .triangle:hover +{ + -webkit-animation-name: hvr-bob-float, hvr-bob; + animation-name: hvr-bob-float, hvr-bob; + -webkit-animation-duration: .3s, 1.5s; + animation-duration: .3s, 1.5s; + -webkit-animation-delay: 0s, .3s; + animation-delay: 0s, .3s; + -webkit-animation-timing-function: ease-out, ease-in-out; + animation-timing-function: ease-out, ease-in-out; + -webkit-animation-iteration-count: 1, infinite; + animation-iteration-count: 1, infinite; + -webkit-animation-fill-mode: forwards; + animation-fill-mode: forwards; + -webkit-animation-direction: normal, alternate; + animation-direction: normal, alternate; +} +@keyframes hvr-bob { + 0% { + -webkit-transform: translateY(-8px); + transform: translateY(-8px); + } + + 50% { + -webkit-transform: translateY(-4px); + transform: translateY(-4px); + } + + 100% { + -webkit-transform: translateY(-8px); + transform: translateY(-8px); + } +} +@-webkit-keyframes hvr-bob-float { + 100% { + -webkit-transform: translateY(-8px); + transform: translateY(-8px); + } +} + +@keyframes hvr-bob-float { + 100% { + -webkit-transform: translateY(-8px); + transform: translateY(-8px); + } +} + + +/* +.btn,a.btn +{ + background-color: #b57c54; + font-size: 13.5px; + font-weight: 600; + padding: 1em 5.9em; + color: #fff; + text-transform: uppercase; + border-radius: 0; + transition: all 0.2s; +} +.btn.btn-grey +{ + background: #868686; + color: #000; +} + +.btn:hover,.btn:focus +{ + -webkit-transform: skew(-10deg); + transform: skew(-10deg); + color:#fff; +} +.btn.btn-grey:hover,.btn.btn-grey:focus +{ + color: #000; +}*/ +.btn.btn-red +{ + background: #DB0042; + color: #fff; +} + .broucher-item p span{ + font-weight: 500 !important; + } + +.section-home-1 +{ + padding-top: 85px; + padding-bottom: 100px; +} +.section-home-1 .logo-row +{ + margin-bottom: 40px; +} + +.section-home-1 .links +{ + list-style: none; + padding: 0; + margin: 0; +} +.section-home-1 .links li a +{ + padding: 17px 0; + font-family: 'Roboto Condensed', sans-serif; + font-size: 20px; + font-style: normal; + font-weight: 400; + letter-spacing: 1px; + color: #1d3446; + text-transform: uppercase; + display: block; + text-decoration: none !important; +} + +.section-home-2 +{ + padding-top: 124px; + padding-bottom: 81px; +} + +.section-home-2 .text-block-item +{ + margin-bottom: 36px; +} +.section-home-2 .text-block-item .title +{ + color: #1d3446; + font-family: 'Roboto Condensed', sans-serif; + font-size: 24px; + font-style: normal; + font-weight: 500; + letter-spacing: 1px; + line-height: 1.1em; + display: inline-block; + text-transform: uppercase; + padding-bottom: 5px; + border-bottom: 2px solid #1d3446; +} +.section-home-2 .text-block-item .number +{ + color: rgb(29, 52, 70); + font-family: 'Roboto Condensed', sans-serif; + font-size: 20px; + font-style: normal; + font-weight: bold; + letter-spacing: 1px; + margin-bottom: 10px; + text-decoration: none !important; + display:block; +} + +.section-home-2 .text-block-item .right-part +{ + padding-top: 60px; + padding-left: 52px; +} + +.section-home-2 .text-block-item .right-part h3 +{ + color: #000; + font-family: 'Roboto Condensed', sans-serif; + font-size: 28px; + font-style: normal; + font-weight: 500; + letter-spacing: 1px; + line-height: 1.1em; + margin: 0 0 14px; +} +.section-home-2 .text-block-item .right-part h4 +{ + margin-top: 28px; + margin-bottom: 8px; + font-family: 'Roboto Condensed', sans-serif; + font-size: 20px; + font-style: italic; + font-weight: bold; + letter-spacing: 1px; + line-height: 1em; +} +.section-home-2 .text-block-item .right-part p +{ + margin-bottom: 15px; +} +.section-home-2 .btn-container +{ + max-width: 220px; + margin: 0 auto; +} +.section-home-2 .btn-container a +{ + display: block; + margin-bottom: 20px; +} + +.section-home-3 +{ + padding-top: 66px; + padding-bottom: 250px; +} +.section-home-3 .team-outer +{ + max-width: 767px; + margin: 0 auto; +} +.section-home-3 .team-item +{ + display: -ms-flexbox; + display: flex; + -ms-flex-wrap: wrap; + flex-wrap: wrap; + margin-bottom: 50px; + margin-right: -15px; + margin-left: -15px; +} + +.section-home-3 .team-item .pic,.section-home-3 .team-item .bio +{ + -ms-flex-preferred-size: 0; + flex-basis: 0; + -ms-flex-positive: 1; + flex-grow: 1; + padding: 0 15px; + max-width: 100%; +} +.section-home-3 .team-item .pic +{ + max-width: 122px; +} +.section-home-3 .team-item .bio +{ + padding-left: 35px; + padding-top: 9px; +} +.section-home-3 .team-item .team-title +{ + margin-bottom: 6px; + font-family: 'Roboto Condensed', sans-serif; + font-size: 18px; + font-style: italic; + + font-weight: bold; + +} +.section-home-3 .team-item .team-designation +{ + margin-bottom: 15px; + + font-size: 18px; + font-style: italic; + font-weight: 400; +} + +.section-home-3 .team-item .text +{ + font-size: 18px; +} +.section-home-4 +{ + padding: 73px 0 28px; +} + +.section-home-4 .blog-lists +{ + max-width: 890px; + margin: 0 auto 63px; +} +.sidebar +{ + position: relative; +} +.sidebar .menu ,.mobile-widget-container .menu +{ + list-style: none; + padding: 0; + margin: 0; +} +.sidebar .menu li,.mobile-widget-container .menu li +{ + margin-bottom: 5px; +} +.sidebar .menu li a,.mobile-widget-container .menu li a +{ + font-size: 15px; + line-height: 30px; + font-weight: 400; +} +.mobile-widget-container .menu li a:hover,.mobile-widget-container .menu li a:focus +{ + color:#fff; +} +.sidebar .menu li.highlighted a,.mobile-widget-container .menu li.highlighted a +{ + color: #DB0042; +} +.sidebar .widget,.mobile-widget-container .widget +{ + margin-bottom: 30px; +} +.mobile-menu,.mobile-widget-container +{ + display: none; +} +.custom-humberg-menu +{ + + height: 13px; + width: 20px; + + right: 15px; + display: none; + top: 0; + + cursor: pointer; + z-index: 999; +} +.custom-humberg-menu .bar +{ + height: 2px; + background: #000; + top: 6px; + width: 100%; + position: relative; + transition: all 0.2s; + transform-origin: 50% 50%; +} +.custom-humberg-menu .bar:before +{ + bottom: -6px; +} +.custom-humberg-menu .bar:after +{ + top: -6px; +} +.custom-humberg-menu .bar:after,.custom-humberg-menu .bar:before +{ + content: ''; + height: 2px; + background: #000; + width: 100%; + left: 0; + position: absolute; + transition: all 0.2s; + transform-origin: 50% 50%; +} +body.menu-opened .custom-humberg-menu .bar +{ + height: 0; + transform: rotate(45deg); + top: 11px; +} +body.menu-opened .custom-humberg-menu .bar:before +{ + bottom: 4px; + transform: rotate(90deg); +} +#searchform +{ + position: relative; +} +#searchform .form-control +{ + border: 0; + border-bottom: 1px solid rgba(0,0,0,0.1); + outline: none; + padding: 0; + height: 31px; + box-shadow: none !important; + padding-left: 21px; + width: 100%; + font-size: 15px; + + border-radius: 0; + +} + +input[type=search]::-webkit-search-cancel-button +{ + display: none; +} +#searchform .reset-btn +{ + position:absolute; + right:0; + padding-right: 5px; + top: 50%; + transform: translateY(-50%); + color:#929292; + font-size: 11px; + cursor: pointer; + display: none; +} +#searchform .form-control:active + .reset-btn, +#searchform .form-control:focus + .reset-btn,#searchform:hover .reset-btn +{ + display: block; +} +body.menu-opened +{ + position: fixed; + overflow: hidden; + height: 100vh;width: 100%; + left: 0; + top: 0; + +} +#searchform .search-button +{ + position: absolute; + left: 0; + background: transparent; + bottom: 9px; + opacity: 0.70; + border: 0; + padding: 0; + font-size: 13px; +} +#searchform .search-button i +{ + display: block; +} +.blog-lists .recent-blog-item +{ + margin-bottom: 43px; +} +.continue-reading-link +{ + color:#000 !important; + margin-bottom: 25px; + display: inline-block; + text-decoration: underline; + font-weight: 700; +} + +.blog-lists .recent-blog-item .blog-title +{ + margin: 0 0 8px; + color: rgb(0, 0, 0); + font-family: 'Roboto Condensed', sans-serif; + font-size: 18px; + font-style: normal; + font-weight: bold; + letter-spacing: 1px; + +} +.blog-lists .recent-blog-item .blog-title a +{ + color: #000; + text-decoration: none !important; + text-transform: uppercase; +} +.blog-lists .recent-blog-item .post-meta +{ + margin: 0 0 15px; + color: rgb(93, 93, 93); + font-family: 'Roboto Condensed', sans-serif; + font-size: 16px; + font-style: normal; + letter-spacing: 1px; + line-height: 1em; +} + +.blog-lists .recent-blog-item .text +{ + font-size: 18px; +} + + +.single-blog-post .blog-item .blog-subtitle +{ + + padding-bottom: 29px; + margin-bottom: 0; + color: #282725; +} +.single-blog-post .blog-item.have-subtitle .blog-subtitle +{ + border-bottom: 1px solid rgba(0,0,0,.10); +} +.single-blog-post .blog-item .blog-title +{ + font-size: 40px; + line-height: 56px; + margin-bottom: 18px; +} +.category-link +{ + list-style: none; + padding: 0; + margin: 35px 0 0; +} +.category-link li +{ + display: inline-block; + margin-right: 10px; +} +.category-link li a +{ + line-height: 15px; + font-size: 15px; + padding: 8px 11px; + background: #DCD9D9; + color: #000; + border-radius:5px; +} +.category-link li a:hover,.category-link li a:focus +{ + color: #000; +} +.section-home-4 .btn-container +{ + text-align: center; + margin: 0 auto; +} + +.section-home-4 .btn-container a +{ + /*display: block;*/ + margin-right:30px; +} +.section-home-4 .btn-container a:last-of-type +{ + margin-right: 0; +} +.site-footer +{ + padding:0 0 40px 0; + background: transparent; + color: #888888; + display: none; + text-align: left; +} +.single .site-footer +{ + display: block; +} +.site-footer a +{ + color: #888888; +} +.site-footer .footer-logo +{ + margin-bottom: 17px; +} +.site-footer .text +{ + + font-size: 13.5px; + font-style: italic; + letter-spacing: 1px; + font-weight: 400; + +} +.extra-pagination +{ + position: relative; +} +.extra-pagination .extra-pagination-link +{ + + position: absolute; + top: 0; + right:0; + color:#333; +} +.extra-pagination .extra-pagination-link a +{ + text-decoration: none; + color:#333; + font-weight: 600; +} +.accomplice-list +{ + margin-top: 28px; + list-style: none; + padding: 0; + margin-left: 0; +} + +.accomplice-list li +{ + display: inline-block; + margin-right: 30px; +} +.accomplice-list li a +{ + +} +.site-footer .navbar-nav +{ + list-style: none; + margin: 0; + padding: 0; + -ms-flex-direction: row; + flex-direction: row; + justify-content: center; +} + +.site-footer .navbar-nav li a +{ + color: #808080; + + font-size: 14px; + font-style: normal; + font-weight: 300; + letter-spacing: 1px; + padding: 0 8px; + +} + +.section-blog-listing +{ + padding: 0em 0 100px ; + overflow: hidden; +} +.home .section-blog-listing +{ + padding-top: 177px; +} +.blog-archive-page +{ + padding-top: 165px; +} + + +.blog-archive-page .right-part,.single-blog-post .right-part,.blog-search-page .right-part +{ + padding-top: 0; +} +.blog-item .blog-title +{ + color: #000000; + line-height: 28px; + margin-bottom: 13px; + font-weight: 700; + font-size: 22px; +} + +.section-the-first-post .blog-item .blog-title +{ + font-size: 24px; + line-height: 37.5px; + margin-bottom: 13px; +} +.section-the-first-post .blog-item +{ + padding-top: 0; +} +.blog-item .blog-title a +{ + color: #000000; +} +.blog-item .blog-title:hover a, .blog-item .blog-title a:hover +{ + color: #DB0042; + text-decoration: none; +} + +.blog-item +{ + position: relative; + width: 100%; + z-index: 0; + padding: 73px 0 0; +} + +.section-the-first-post .blog-item.featured-post +{ + padding-top: 0; +} +.blog-item.dropdown-opened +{ + z-index: 1; +} +.blog-item .extra_links +{ + list-style: none; + padding: 0; + margin: 9px -10px 0; + font-size: 20px; + line-height: 37px; +} +.blog-item .extra_links li +{ + display: inline-block; + position: relative; + padding: 0 10px; +} +.blog-item .extra_links li a +{ + font-weight: 600; + color: #333; +} +.blog-item .extra_links li:after +{ + content: ''; + position: absolute; + width: 2px; + height: 2px; + background: #333; + position: absolute; + right: -3px; + top: 50%; + margin-top: -1px; +} +.blog-item .extra_links li:last-of-type:after +{ + display: none; +} +.blog-item .extra_links li:first-child a +{ + color: #DB0042; +} +.content-with-more +{ + position: relative; + /* max-height: 400px; */ + + + font-size: 20px; + line-height: 41px; + color: #333333; +} + +.content-with-more .full-content +{ + max-height: 0; + overflow: hidden; + transition: all 0.2s; +} + +.content-with-more.full .full-content +{ + max-height: 2000px; + margin-top: 13px; +} +.content-with-more .content-more-link +{ + color: #9a9a9a; + margin-left: 3px; +} +.content-with-more .content-more-link i +{ + vertical-align: middle; + color: #C2C2C2; +} +.content-with-more.full .content-more-link.more,.content-with-more .content-more-link.less +{ + display: none; +} +.content-with-more.full .content-more-link.less +{ + display: inline; +} + +.content-with-more .fas::before { + font-size: 12px; + top: -3px; + position: relative; +} + +.content-with-more p:last-of-type +{ + display: inline; +} +.section-the-first-post +{ + padding: 155px 0 82px; + background: rgba(196, 196, 196, 0.1); + margin-bottom: 16px; +} +.section-blog-listing .container-inner +{ + position: relative; +} +.hide-featured-post .featured-post +{ + display: none; +} +.single-blog-post #jp-relatedposts.jp-relatedposts +{ + + margin-top: 32px; + +} +.single-blog-post #jp-relatedposts h3.jp-relatedposts-headline em:before +{ + display: none; +} +.single-blog-post #jp-relatedposts h3.jp-relatedposts-headline em +{ + font-weight: normal; + +} +.single-blog-post #jp-relatedposts h3.jp-relatedposts-headline +{ + font-size: 17px; + line-height: 30px; + margin: 0 0 28px; + color: rgba(0,0,0,0.7); +} +.single-blog-post #jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post .jp-relatedposts-post-title a +{ + font-size: 20px; + line-height: 28px; + font-weight: 500; + color: #000; +} +.single-blog-post #jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post .jp-relatedposts-post-title +{ + margin-bottom: 10px; +} +#jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post .jp-relatedposts-post-date +{ + color: #000; + text-transform: uppercase; + font-size: 13px; + + line-height: 20px; + font-family: 'IBM Plex Mono', monospace; +} +@media (min-width: 1200px) +{ + .section-blog-listing .side-barpart,.page-with-sidebar .side-barpart + { + padding-right: 107px; + } +} + + +.blog-item .content +{ + + color: #808080; +} +.single-blog-post .blog-item .content +{ + + + color:rgba(0,0,0,0.80); + + +} +.single-blog-post .blog-item.have-subtitle .content, +.single-blog-post .blog-item.have-podcastlink .content +{ + margin-top: 31px; +} +.single-blog-post .blog-item .promotion-box +{ + margin-top: 52px; +} +.promotion-box .text-link +{ + font-weight: 700; + color: #000000; + position: relative; + display: inline-block; +} +.promotion-box .text-link:after +{ + content: "\f105"; + -moz-osx-font-smoothing: grayscale; + -webkit-font-smoothing: antialiased; + display: inline-block; + font-style: normal; + font-variant: normal; + text-rendering: auto; + line-height: 1; + font-family: "Font Awesome 5 Free"; + font-weight: 900; + position: absolute; + right: -12px; + top: 50%; + transform: translateY(-50%); +} +.blog-item .content p +{ + margin-bottom:24px; +} +.blog-item .content p:last-of-type +{ + margin-bottom: 0; +} +.blog-item .content-with-more p +{ + margin-bottom: 10px; +} +.blog-item .post-meta +{ + + /*position: absolute; + top: 0; + left: 0; + text-align: right; + width: 95px;*/ + +} + + +.post-more-link-before { + width: 8px; + display: inline-block; +} +a.post-more-link { + color: #555; + position: relative; + white-space:nowrap; + font-size: 13px; +} +a.post-more-link:hover { + color: #000; + text-decoration: none; +} +.post-more-link .fa-chevron-right{ + position: relative; + font-size: 7.5px; + top:0; + transform: translatey(-.4px); +} +.single-blog-post .blog-item .post-meta +{ + position: static; + text-align: left; + + margin-bottom: 31px; +} +.blog-item .post-meta .author-pic +{ + margin-bottom: 15px; +} +.blog-item .post-meta .author-name,.blog-item .post-meta .author-name a +{ + font-size: 12px; + margin-bottom: 9px; + color: #000; +} +.blog-item .post-meta .post-date +{ + font-size: 17px; + margin: 0; + font-family: 'IBM Plex Mono', monospace; + font-weight: 400; + color: #999; + display: none; + +} +.single-blog-post .blog-item +{ + padding-left: 0; + margin-top: 0; + padding-top: 141px; +} +.single-blog-post .blog-item .post-meta .post-date +{ + display: block; +} +.single-blog-post .blog-item .blog-footer .date +{ + display: none; +} +.blog-item .podcast +{ + margin-bottom: 25px; +} +.blog-item .podcast img +{ + max-width: 37px; + display: block; +} +.blog-item .podcast a +{ + margin: 0 0 8px 0; + display: inline-block; + line-height: 1.2; + font-size: 12px; + border-top: 1px solid #ddd; + padding-top:12px; + color: #000; + font-weight: 700; + display: inline-block; +} +.blog-item .blog-subtitle +{ + text-transform: none; + line-height: 29px; + margin: 0 0 11px; + +} +.home .blog-item .content ,.archive .blog-item .content +{ + font-size: 17px; + line-height: 30.5px; +} + +.podcast-page-link +{ + margin-top: -10px; + margin-bottom: 35px; + font-size: 18px; + line-height: 29px; + font-weight: 700; +} + +.podcast-page-link a +{ + padding: 0 2px; + color: #DB0042; +} + +.subscribe-popup-link +{ + color: #DB0042; + margin: 15px 0; + display: inline-block; + text-decoration: none !important; +} +.post-subscribe-box +{ + position: relative; + margin: 25px 0; +} +.post-subscribe-box .mailchimp-subscribe-form +{ + width:440px; +} +.post-subscribe-box .subscribe-box +{ + position: absolute; + left: 0; + top: 0; + max-height: 0; + transition: all 0.2s; + overflow: hidden; + opacity: 0; + +} +#subscribemodal .modal-dialog +{ + position: absolute; + top: 50%; + left: 50%; + transform: translateX(-50%) translateY(-50%); + margin: 0; +} +.post-subscribe-box.open .subscribe-popup-link +{ + opacity: 0; +} +.post-subscribe-box #mc_embed_signup_scroll .mc-field-group label, +.post-subscribe-box #mc_embed_signup_scroll_frontend .mc-field-group label +{ + display: none; +} +.post-subscribe-box.open .subscribe-box +{ + max-height: 100px; + opacity: 1; +} +.post-subscribe-box #mc_embed_signup_scroll .mc-field-group .cancel-sub-link, +.post-subscribe-box #mc_embed_signup_scroll_frontend .mc-field-group .cancel-sub-link +{ + display: none; +} +.page-template-template-subscribe .single-post-page .cancel-sub-link +{ + display: none !important; +} +.blog-item .podcast-links ul +{ + list-style: none; + padding: 0; + margin: 0; +} +.podcast-links .dropdown-menu +{ + padding: 0; + width: 192px; + border-radius: 5px; + border: none; + box-shadow: 0px 2px 22px rgba(0, 0, 0, 0.285129); + margin-top: 11px; +} +.single-blog-post .podcast-links .dropdown-menu{ + margin-top: 5px; +} +.podcast-links .dropdown-menu a +{ + display: block; + font-size: 15px; + line-height: 13px; + padding: 10px 20px; + top: 2px; + position: relative; + color: #686765 !important; +} +.podcast-links .dropdown-menu a:hover +{ + text-decoration: none; + color: black !important; +} +.podcast-links .dropdown-menu a:first-child +{ + padding-top: 17px; +} +.podcast-links .dropdown-menu a:last-child +{ + padding-bottom: 24px; +} +.blog-item .podcast-links ul li +{ + display: inline-block; + margin-right: 5px; +} + +.blog-archive-page .paged-section:first-child .blog-item:first-child +{ + padding-top: 0; +} + +.single-blog-post .podcast-container +{ + display: -ms-flexbox; + display: flex; + -ms-flex-wrap: wrap; + flex-wrap: wrap; + padding: 17px 0; + height:65px; + border-bottom:1px solid rgba(0,0,0,.10); +} +.single-blog-post .blog-item:not(.have-subtitle) .podcast-container +{ + border-top:1px solid rgba(0,0,0,.10); +} +.single-blog-post .podcast-container .date +{ + display: none; +} +.podcast-container-style-2{ + display: -ms-flexbox; + display: flex; + -ms-flex-wrap: wrap; + flex-wrap: wrap; + margin-top: 15px; +} +.single-blog-post .podcast-container .audio-player-container, +.single-blog-post .podcast-container .podcast-links +{ + margin-bottom: 0; +} +.single-blog-post .podcast-container .podcast-links +{ + margin-right: 16px; +} +#podcast-open-link +{ + outline: none; + border: 0; + background: transparent; + padding: 0 7px 0 0; + color: #888; + font-size: 15px; + font-weight: 500; +} +#podcast-open-link:hover +{ + color: #000; +} +#podcast-open-link i +{ + margin-left: 2px; + font-size: 8px; + vertical-align: middle; +} + + + +.entry-format { + position: relative; + top: 6px; +} +.entry-format:before { + background: white; + content: ""; + display: block; + margin-left: -30px; + position: absolute; + left: 50%; + width: 60px; + height: 40px; +} +.entry-format a { + background-color: white; + border: 1px solid #ccc; + border-radius: 50%; + color: #ccc; + display: block; + margin-left: -18px; + position: absolute; + left: 50%; + line-height: 35px; + text-align: center; + text-decoration: none; + width: 36px; + height: 36px; + z-index: 2; + display: block; +} +.entry-format a:hover { + border-color: #999; + color: #999; +} +.screen-reader-text { + clip: rect(1px, 1px, 1px, 1px); + position: absolute !important; + height: 1px; + width: 1px; + overflow: hidden; +} +.entry-format a:before { + content: "\f100"; + font-family: Genericons; + font-size: 16px; + text-align: center; + display: inline-block; + font-style: normal; + font-weight: normal; + font-variant: normal; + line-height: 35px; + text-decoration: none; + text-transform: none; + -moz-osx-font-smoothing: grayscale; + -webkit-font-smoothing: antialiased; + speak: none; + z-index: 1; +} +.subscribe-container +{ + width: 180px; + text-align: right; + position: relative; + left: -216px; +} +.site-subscribe,.site-subscribe:hover,.site-subscribe:focus +{ + border: 1px solid #000; + color: #777; + display: inline-block; + padding: 5px 20px; + margin: 10px 0; + + + text-transform: uppercase; + font-style: italic; + text-decoration: none; +} +.section-blog-listing .page-title +{ + + border-bottom: 1px solid #ccc; + color: #999; + text-transform: uppercase; + margin: 0 auto 20px; + padding-bottom: 15px; + font-size: 30px; + line-height: 1.2; + + font-weight: 700; +} +.single-post-page .page-title,.blog-archive-page .archive-page-title +{ + font-size: 40px; + line-height: 56px; + margin-bottom: 16px; + color: #000; +} +.page-nav +{ + margin-top: 40px; +} +.page-nav a +{ + font-size: 16px; + color: #999; + text-decoration: underline; +} +.page-nav .right-part +{ + text-align: right; +} +.page-nav a i +{ + margin: 0 8px; +} + +.jp-related-posts-i2__row ul +{ + list-style: none; + +} +.crp_related ul li +{ + +} +.section-related-post +{ + padding: 100px 0; +} +.crp_related li img +{ + display: none; +} + +.jp-related-posts-i2__row li .crp_title +{ + color: #000000; + line-height: 1.2; + margin-bottom: 25px; + text-decoration: none; + font-size: 24px; + display: block; + text-transform: uppercase; + font-family: "Open Sans Condensed", Helvetica, sans-serif; +} +.section-post-archive +{ + padding-top: 165px; +} + +.list-block +{ + margin-bottom: 50px; +} +.archive-page-title,.page-title +{ + font-size: 32px; + line-height: 45px; + text-align: left; + margin: 0 0 23px; + font-weight: 700; +} +.section-post-archive .list-block:last-of-type +{ + margin-bottom: 0; +} +.page-title +{ + margin-bottom: 75px; +} +.template-apply .page-title +{ + margin-bottom: 30px; +} +.list-block .list-block-title,.widget_top-posts h4,.popular-posts h2 +{ + font-weight: 700; + color: #000000; + line-height: 30px; + margin-bottom: 15px; + text-decoration: none; + font-size: 17px; + display: block; + opacity: 0.4; + + +} +.link-list,.widget_top-posts ul,.jetpack_top_posts_widget ul,.wpp-list,.popular-posts .wpp-list +{ + padding: 0; + margin: 0; + list-style: none; +} +.link-list li a,.widget_top-posts ul li a,.jetpack_top_posts_widget ul li a,.wpp-list li a +{ + color: #777; + font-weight: 700; + color: #000; + font-size: 20px; + line-height: 40px; + text-decoration: none !important; +} +.link-list li a:hover,.widget_top-posts ul li a:hover,.jetpack_top_posts_widget ul li a:hover,.wpp-list li a:hover +{ + color: #DB0042; +} +.link-list li,.widget_top-posts ul li,.jetpack_top_posts_widget ul li a,.wpp-list li +{ + margin-bottom: 5px; +} + +.section-faqs +{ + padding: 0px 0 100px; +} +.full-width-page +{ + padding-top: 162px; + +} + +.single-post-page +{ + padding-bottom: 100px; +} +.faq-section-block .faq-header .number,.section-legal .legal-header .number +{ + color: #000; + font-family: 'IBM Plex Mono', monospace; + font-size: 20px; + font-style: normal; + margin-bottom: 8px; + letter-spacing: 1px; + text-decoration: none solid rgb(0, 0, 0); +} +.faq-section-block .faq-header .faqs-section-title,.section-legal .legal-header .legal-section-title,.qualification-block .title + +{ + font-family: 'IBM Plex Mono', monospace; + color: #DB0042; + font-size: 20px; + line-height: 26px; + font-style: normal; + padding-bottom: 26px; + + border-bottom: 1px solid rgba(0,0,0,0.10); + + font-weight: 700; + letter-spacing: 0px; + + margin-bottom: 30px; +} + +.faq-section-block,.legal-section-block +{ + margin-bottom: 87px; +} +.section-faqs .faq-section-block:last-of-type,.section-legal .legal-section-block:last-of-type +{ + + margin-bottom: 0; +} +.section-legal .legal-section-block:last-of-type p:last-of-type +{ + margin-bottom: 0; +} +.questions-list +{ + margin-bottom: 38px; + font-size: 18px; + line-height: 29.5px; + color: #555555; +} +.section-legal .description +{ + font-size: 18px; + line-height: 29.5px; + color: #555555; +} +.faq-section-block .questions-list:last-of-type +{ + margin-bottom: 0; +} +.faq-section-block .questions-list:last-of-type .text p:last-of-type +{ + margin-bottom: 0; +} +.questions-list .question-title,.section-legal .description h3 +{ + + font-size: 18px; + font-weight: 600; + letter-spacing: 0px; + line-height: 29.5px; + color: #222222; + margin-bottom: 10px; +} +.section-legal .description h3 +{ + margin-top: 38px; +} +.section-apply +{ + padding: 0 0 100px 0; + font-size: 18px; + line-height: 29.5px; + +} +.section-apply .top-text +{ + text-align: left; + + margin: 0 0 54px; +} +.section-apply .top-text a +{ + color: #000; + text-decoration: underline; +} + +.qualification-block .qualification-item +{ + margin-bottom:20px; +} +.qualification-block .qualification-item:last-of-type +{ + margin-bottom: 0; +} +.qualification-block .qualification-item .qtitle +{ + + + font-size: 18px; + line-height: 29.5px; + + color: #333; + font-weight: 500; + margin-bottom: 10px; +} +.google-form +{ + margin-top: 65px; + min-height: 1055.22px; + text-align: center; +} +.google-form iframe +{ + min-height: 1055.22px +} +.audio-player-container +{ + margin-bottom: 0px; + position: relative; +} +.search-results .audio-player-container,.search-results .podcast-links +{ + display: none; +} +.search-results .blog-item .date +{ + margin-left: 0; +} +.search-results .extra-pagination-link +{ + display: none; +} +.search-results .blog-subtitle +{ + display: none; +} +.audio-player-container .pausei +{ + display: none; +} +.audio-player-container audio +{ + height: 0; + width: 0; + overflow: hidden; + visibility: hidden; + position: absolute; + left: 0; + top: 0; +} +.audio-player-container .controls +{ + position: relative; + z-index: 2; +} + +.audio-player-container .controls .playi +{ + /*position: relative; + left: 0px; + top: 1px; + transform: translateX(.3px) translateY(.8px);*/ +} +.audio-player-container.playing .pausei +{ + display: block; + /*position: relative; + top: 6px; + left: 0px; + transform: translateX(.1px) translateY(-.2px);*/ +} +.audio-player-container.playing .playi +{ + display: none; +} +.audio-player-container .play-pause +{ + width: 17px; + height: 17px; + float: left; + border-radius: 50%; + background: #000; + opacity: 0.25; + font-size: 6px; + text-align: center; + position: relative; + transition: all 0.2s; + color: #fff; + top: -2px; + margin-right: 8px; + line-height: 15px; +} + +.single-blog-post .audio-player-container .play-pause +{ + opacity: 1; + top: 6px; +} +.audio-player-container .controls:hover .play-pause, +.audio-player-container .controls .play-pause:hover +{ + background: #DB0042; + opacity: 1; +} +.audio-player-container.playing .controls .play-pause +{ + background: #DB0042; + opacity: 1; +} + +.audio-player-container.playing .controls +{ + color: #DB0042; +} +.audio-player-container .play-pause-btn +{ + position: relative; + float: left; + +} +.play-pause-btn:hover { + text-decoration: none; +} + +a.play-pause-btn:hover .timer { + color: black; +} + +.audio-player-container .timer +{ + font-size: 15px; + display: inline-block; + font-weight: 500; +} +.audio-player-container .waves{ + position: relative; + border-radius: 15px; + display: inline-block; + cursor: pointer; + max-width: 0; + transition: all .2s; + overflow: hidden; +} +.audio-player-container.playing .waves, +.audio-player-container.paused .waves +{ + max-width: 300px; + margin-right: 14px; + margin-left: 0px; +} +.audio-player-container .waves .wave-normal,.audio-player-container .waves .wave-filled +{ + display: block; + height: 9px; + background: #ccc; + border-radius: 15px; +} +.audio-player-container .waves .wave-normal{ + width: 300px; +} +.audio-player-container .waves .wave-filled +{ + position: absolute; + left: 0; + top: 0; + width: 0; + overflow: hidden; + transition: width 0.2s; + height: 100%; + background: #DB0042; +} +.audio-player-container.paused .waves .wave-filled +{ + background: #000; +} +.audio-player-container .waves .wave-normal img +{ + max-width: 100%; +} + +article:not(.broucher-item) .blog-footer, article:not(.broucher-item) .blog-footer a, article:not(.broucher-item) .blog-footer a:visited { + color: #888; + font-size: 15px; + line-height: 15px; +} + +article:not(.broucher-item) .blog-footer .play-pause-btn a { + height: 45px; +} + +.blog-item .date +{ + margin-left: 14px; + position: relative; + font-size: 14px; +} + +.podcast-container-style-2 div.date:first-child +{ + margin-left: 0; +} + +.section-legal +{ + padding: 0 0 100px 0; +} +.jetpack_subscription_widget,.mailchimp-subscribe-form +{ + +} +.mailchimp-subscribe-form .indicates-required +{ + display: none; +} + +.mailchimp-subscribe-form .form-control +{ + border: 1px solid #DB0042; + outline: none; + padding: 16px 0 15px 15px; + height: 51px; + box-shadow: none !important; + border-radius: 3px 0 0 3px; + width: 99%; + font-size: 17px; + line-height: 17px; + -ms-flex-preferred-size: 0; + flex-basis: 0; + -ms-flex-positive: 1; + flex-grow: 1; + max-width: 100%; +} +#mc_embed_signup_scroll .mc-field-group label +{ + font-size: 15px; + line-height: 17px; + padding-right: 15px; + display: flex; + margin-bottom: 0; + align-items: center; + display: none; +} +.hide-label #mc_embed_signup_scroll .mc-field-group label, +.hide-label #mc_embed_signup_scroll_frontend .mc-field-group label +{ + display: none; +} +#mc_embed_signup_scroll .mc-field-group .button, +#mc_embed_signup_scroll_frontend .mc-field-group .button +{ + border-radius: 0 3px 3px 0; + background: #DB0042; + color: #fff; + height: 51px; + line-height: 51px; + text-align: center; + padding: 0 18px; + border: 1px solid #DB0042; +} +#mc_embed_signup_scroll .mc-field-group .cancel-sub-link, +#mc_embed_signup_scroll_frontend .mc-field-group .cancel-sub-link +{ + padding:0 18px; + display: flex; + align-items: center; +} +.mailchimp-subscribe-form +{ + width: 440px; +} +.site-header .subscribe-box +{ + position: absolute; + right: 0; + top: 0; + max-height: 0; + transition: all 0.2s; + overflow: hidden; + opacity: 0; +} +.site-header.subscribe-opened .subscribe-box +{ + max-height: 100px; + opacity: 1; +} +.site-header.subscribe-opened .navbar +{ + opacity: 0; +} +.jetpack_subscription_widget .widgettitle,.mailchimp-subscribe-form .form-title +{ + color: #1d3446; + font-family: 'Roboto Condensed', sans-serif; + font-size: 24px; + font-style: normal; + font-weight: 500; + letter-spacing: 1px; + line-height: 1.1em; + display: inline-block; + text-transform: uppercase; + padding-bottom: 5px; +} +.jetpack_subscription_widget button[type=submit] +{ + display: inline-block; + font-weight: 400; + display: none; + text-align: center; + vertical-align: middle; + -webkit-user-select: none; + -moz-user-select: none; + -ms-user-select: none; + user-select: none; + background-color: transparent; + border: 1px solid transparent; + padding: .375rem .75rem; + font-size: 1rem; + line-height: 1.5; + border-radius: .25rem; + + background-color: #b57c54; + font-size: 13.5px; + font-weight: 600; + padding: 1em 5.9em; + color: #fff; + text-transform: uppercase; + border-radius: 0; + transition: all 0.2s; + +} +#mc_embed_signup_scroll .mc-field-group, +#mc_embed_signup_scroll_frontend .mc-field-group +{ + position: relative; + display: -ms-flexbox; + display: flex; + -ms-flex-wrap: wrap; + flex-wrap: wrap; + font-size: 17px; + line-height: 37px; +} + + +.jetpack_subscription_widget button[type=submit]:hover,.jetpack_subscription_widget button[type=submit]:focus +{ + -webkit-transform: skew(-10deg); + transform: skew(-10deg); + color: #fff; +} +#mc_embed_signup div.mce_inline_error +{ + padding: 5px 0!important; + font-size: 12px; + color: #6B0505 !important; + background: transparent !important; + line-height: 20px; +} +#subscribe-email input +{ + padding-left: 5px; + height: 40px; + width: 100%; +} +.subscribe-home-block +{ + max-width: 500px; + margin: 0 auto 70px; +} +.section-404 +{ + text-align: center; +} +.promotion-box +{ + padding: 11px 0; + font-size: 17px; + line-height: 37px; + border-top: 1px solid rgba(136, 136, 136, 0.28); + border-bottom: 1px solid rgba(136, 136, 136, 0.28); + +} +.single-blog-post .blog-item .content .promotion-box a +{ + text-decoration: none; + font-weight: 700; +} +.single-blog-post .blog-item .content .promotion-box a:hover,.single-blog-post .blog-item .content .promotion-box a:focus +{ + text-decoration: underline; +} +.promotion-box .left-part a,.promotion-box .left-part a:hover,.promotion-box .left-part a:focus +{ + color: rgba(0,0,0,0.80); +} +.promotion-box .apply-link +{ + color: #DB0042 +} +.promotion-box .left-part +{ + + position: relative; +} +.promotion-box .red-dot +{ + width: 18px; + height: 18px; + background: radial-gradient(50% 50% at 50% 50%, #DB0042 0%, rgba(255, 255, 255, 0) 100%);; + position: absolute; + left: 15px; + top: 50%; + margin-top: -9px; +} +.promotion-box .right-part +{ + text-align: right; +} + + +.load-more-post-handle .trigger-load-more,.load-more-post-handle .trigger-load-more:active,.load-more-post-handle .trigger-load-more:visited,.load-more-post-handle .trigger-load-more:visited:hover +{ + color: #DB0042; + font-weight:600; + display: inline-block; + text-decoration: none !important; +} +.load-more-post-handle +{ + margin-top: 35px; + +} +.load-more-post-handle .loader-outer +{ + + text-align: center; + display: none; +} + +.load-more-post-handle .loader-outer .loader-inside +{ + display: inline-block; + +} + +.loader { + border: 10px solid transparent; + border-radius: 50%; + border-top: 10px solid #DB0042; + width: 50px; + height: 50px; + -webkit-animation: spin 2s linear infinite; + animation: spin 2s linear infinite; +} +input::-webkit-input-placeholder { + line-height:normal!important; +} +/* Safari */ +@-webkit-keyframes spin { + 0% { -webkit-transform: rotate(0deg); } + 100% { -webkit-transform: rotate(360deg); } +} + +@keyframes spin { + 0% { transform: rotate(0deg); } + 100% { transform: rotate(360deg); } +} + + +.available-podcast-container +{ + font-size: 17px; + line-height: 29px; + color: #666666; + margin-bottom: 34px; + font-weight: 500; + +} + +@media(min-width: 767px) +{ + .available-podcast-container .text + { + max-width: 87px; + } +} + +@media (min-width: 767px) +{ + .available-podcast-container .links + { + padding-left: 0; + } + .available-podcast-container .text + { + padding-right: 0px; + } +} + +.available-podcast-container .row +{ + align-items: center; +} +.available-podcast-container .podcast-page-link +{ + margin: 0; + position: relative; +} +.available-podcast-container .podcast-page-link a +{ + font-size: 17px; + line-height: 29px; + font-weight: 600; + margin-top: 2px; + display: inline-block; +} +.available-podcast-container .podcast-page-link a.more-link-dropdownopner +{ + color: #666666; + font-size: 13px; + margin-left: 10px; + position: relative; + z-index: 3; + opacity: 0.8; +} +.available-podcast-container .podcast-page-link a.more-link-dropdownopner i +{ + margin-left: 5px; + opacity: 0.6; + font-size: 10px; +} +.available-podcast-container .podcast-link-inner .podcast-more-container +{ + display: inline-block; + position: relative; +} + + +.podcast-more-dropdown +{ + list-style: none; + padding: 32px 14px 5px 9px; + margin: 0; + border-radius: 6px; + border: 1px solid #E8E9EA; + position: absolute; + top: -4px; + left: 0px; + + background: #fff; + opacity: 0; + z-index: 2; + + visibility: hidden; +} +.available-podcast-container .podcast-link-inner .podcast-more-container.open .podcast-more-dropdown +{ + + opacity: 1; + visibility: visible; +} +.podcast-more-dropdown li +{ + display: block; +} +.available-podcast-container .podcast-page-link .podcast-more-dropdown a +{ + font-size: 13px; + line-height: 23px; + padding: 0; + display: block; +} +.available-podcast-container .podcast-page-link a:first-child +{ + padding-left: 0; +} +.wp-block-quote.is-large, .wp-block-quote.is-style-large +{ + margin: 32px 0 32px; + padding: 0 10%; +} +.subscribe-popup-for-only-podcast +{ + margin-bottom: 5px; + +} +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll .mc-field-group label, +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll_frontend .mc-field-group label +{ + font-size: 17px; + line-height: 29px; + display: inline-block; + margin-right: 0; + padding-right: 12px; + vertical-align: middle; + margin-bottom: 0; + font-weight: 500; +} +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll .mc-field-group, +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll_frontend .mc-field-group +{ + align-items: center; + position: relative; +} +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll .mc-field-group .button , +.subscribe-popup-for-only-podcast #mc_embed_signup_scroll_frontend .mc-field-group .button +{ + height: 33px; + position: absolute; + right: 3px; + top: 3px; + + font-size: 16px; + line-height: 34px; + background: #DB0042; + border:0 !important; + outline:0 !important; + color: #fff; + border-radius: 8px; +} +.subscribe-popup-for-only-podcast .form-control +{ + height: 39px; + width: auto; + display: inline-block; + border-radius: 8px; + border:1px solid #E8E9EA; + font-size: 16px; + line-height: 29px; + width: 330px; + vertical-align: middle; +} +.subscribe-popup-for-only-podcast .form-control::placeholder { /* Chrome, Firefox, Opera, Safari 10.1+ */ + color:#888888; + opacity: 1; /* Firefox */ + } + +.subscribe-popup-for-only-podcast .form-control:-ms-input-placeholder { /* Internet Explorer 10-11 */ + color: #888888; + } + +.subscribe-popup-for-only-podcast .form-control::-ms-input-placeholder { /* Microsoft Edge */ + color: #888888; + } + +.subscribe-popup-for-only-podcast .form-group +{ + margin-bottom: 0; + position: relative; +} +@media (max-width: 992px) +{ + .blog-item + { + padding-left: 0; + padding-top: 55px; + } + + /*section:not(.single-post-page) article:not(.broucher-item).blog-item:nth-child(1) + { + padding-top: 60px; + }*/ + + .blog-item .post-meta + { + position: static; + text-align: left; + } + .blog-item:after + { + left: 0; + } + .load-more-post-handle + { + padding-left: 0; + } + .mailchimp-subscribe-form + { + width: 510px; + } +} +@media (max-width: 767px) +{ + + .site-main + { + padding-top: 46px; + } + .home .section-blog-listing + { + padding-top: 60px; + } + .blog-item + { + padding-top: 60px; + } + .blog-item .blog-title + { + font-size: 18px; + line-height: 29.5px; + } + .blog-item .blog-subtitle,.blog-item .content + { + font-size: 15px; + line-height: 27.5px; + } + .blog-footer + { + font-size: 14px; + line-height: 14px; + } + .blog-item .date + { + font-size: 14px; + } + + .section-the-first-post + { + padding: 130px 0 70px; + margin-bottom: 0; + } + .section-the-first-post .blog-item .blog-title + { + font-size: 20px; + line-height: 30px; + } + + .section-the-first-post .blog-item .content,.content-with-more + { + font-size: 16px; + line-height: 30px; + } + + .blog-item .extra_links + { + font-size: 16px; + line-height: 30px; + } + + .menu-opened .section-blog-listing + { + overflow: visible; + } + .logo + { + + position: relative; + } + .site-header .navbar + { + display: none; + } + .logo img + { + max-width: 160px; + margin: 0; + } + + .questions-list .question-title + { + font-size: 15px; + line-height: 23px; + } + + + .blog-item:after + { + width: 100vh; + left: -15px; + } + .single-blog-post .blog-item .blog-title + { + font-size: 40px; + line-height: 48px; + } + .single-blog-post .blog-item .blog-subtitle + { + font-size: 17px; + line-height: 26px; + } + .single-blog-post .podcast-container + { + + /*padding-left: 15px; + padding-right: 15px;*/ + } + .single-blog-post .blog-item .content + { + font-size: 17px; + line-height: 26px; + } + .single-blog-post #jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post + { + float:none; + width: auto; + margin-bottom: 25px; + } + .site-footer .navbar-nav + { + display: block; + } + .site-footer .navbar-nav li + { + margin-bottom: 5px; + } + .section-blog-listing + { + padding-bottom: 60px; + } + + .audio-player-container .play-pause + { + margin-right: 5px; + } + .audio-player-container.playing .pausei{ + transform: translatex(0) translatey(-.2px); + } + .audio-player-container .controls .playi{ + /*transform: translateX(0px) translateY(.8px);*/ + } + + + .audio-player-container.playing .waves, + .audio-player-container.paused .waves + { + margin-right: 8px; + margin-left: 0; + } + + .post-more-link-before { + margin-right: 0px; + } + .custom-humberg-menu + { + display: inline-block; + } + .site-header + { + padding: 0; + } + .site-header .container-inner + { + padding-top: 20px; + padding-bottom: 16px; + border-bottom: 2px solid #F2F2F2; + + } + .custom-humberg-menu + { + position: relative; + right: 0; + top: -2px; + } + + .mobile-menu,.mobile-widget-container + { + display: block; + } + .mobile-menu-links .menu + { + list-style: none; + margin: 0; + padding: 0; + } + .mobile-menu-links .menu li + { + display: inline-block; + } + .mobile-menu-links .menu li a + { + font-size: 16px; + line-height: 27px; + padding: 0 7px; + } + .mobile-menu-links + { + display: none; + } + .site-header .mobile-menu + { + text-align: right; + } + .side-bar-menu-container,.mobile-widget-container + { + background: #000; + position: absolute; + height: 100vh; + width: 100%; + left: 0; + top: 100%; + overflow: hidden; + max-height: 0; + transition: all 0.2s; + padding: 0; + opacity: 0; + z-index: 999; + + overflow: hidden; + } + .sidebar + { + margin: 0 -15px; + padding: 0 15px; + } + body.menu-opened .side-bar-menu-container,body.menu-opened .mobile-widget-container + { + opacity: 1; + padding: 30px 25px 98px; + max-height: 1000px; + overflow: auto; + + } + #searchform .form-control + { + background: transparent; + color: #4C4C4C; + border-bottom-color: #4C4C4C; + } + #searchform .search-button i + { + color: #4C4C4C; + } + .sidebar .menu li a,.mobile-widget-container li a + { + color: #fff; + } + .mailchimp-subscribe-form + { + width: auto; + } + #mc_embed_signup_scroll .mc-field-group, + #mc_embed_signup_scroll_frontend .mc-field-group + { + display: block; + } + #mc_embed_signup_scroll .mc-field-group label, + #mc_embed_signup_scroll_frontend .mc-field-group label + { + color: #fff; + margin-bottom: 11px; + display: block; + } + .subscribe-popup-for-only-podcast #mc_embed_signup_scroll_frontend .mc-field-group label + { + color: #000000; + font-size: 15px; + line-height: 20px; + margin-bottom: 5px; + } + .subscribe-popup-for-only-podcast .form-control + { + width: 100%; + } + #mc_embed_signup_scroll .mc-field-group .cancel-sub-link, + #mc_embed_signup_scroll_frontend .mc-field-group .cancel-sub-link + { + display: none; + } + #mc_embed_signup_scroll .mc-field-group .button, + #mc_embed_signup_scroll_frontend .mc-field-group .button + { + position: absolute; + right: 0; + top: 28px; + } + .promotion-box + { + font-size: 15px; + line-height: 23px; + } + .promotion-box .right-part,.promotion-box + { + text-align: center; + } + .google-form iframe + { + width: 100%; + } + .link-list li, .widget_top-posts ul li, .jetpack_top_posts_widget ul li + { + margin-bottom: 11px; + } + .link-list li a, .widget_top-posts ul li a, .jetpack_top_posts_widget ul li a,.wpp-list li a + { + font-size: 15px; + line-height: 17px; + } + .audio-player-container .timer + { + max-width: 48px; + } + .audio-player-container.playing .waves, .audio-player-container.paused .waves + { + max-width: none; + } + .audio-player-container .waves .wave-normal + { + width: calc(100vw - 25px - 70px - 157px ); + } + article.audio-playing .date,article.audio-paused .date + { + display: none; + } + .single-post-page .content ul li + { + padding-right: 0; + } + .available-podcast-container .podcast-page-link > a + { + width: 30%; + display: inline-block; + } + .available-podcast-container .podcast-page-link > a:nth-child(3n+1) + { + padding-left: 0; + } + .post-subscribe-box.open .subscribe-box + { + width: 100%; + } + .post-subscribe-box.open #mc_embed_signup_scroll .mc-field-group .button, + .post-subscribe-box.open #mc_embed_signup_scroll_frontend .mc-field-group .button + { + top: 0; + } + .post-subscribe-box .mailchimp-subscribe-form + + { + width: auto; + } + .post-subscribe-box + { + margin: 7px 0; + } + .single-post-page #mc_embed_signup_scroll .mc-field-group .button + { + top: 0; + } + .single-blog-post #jp-relatedposts.jp-relatedposts + { + margin-top: 0; + /* padding-top: 0; */ + } + #subscribemodal .modal-dialog + { + width: 80%; + } + .available-podcast-container .podcast-link-inner .podcast-more-container + { + width: 30%; + } + .available-podcast-container .podcast-page-link a.more-link-dropdownopner + {width: auto;} + .podcast-more-dropdown + { + top: 2px; + padding-top: 24px; + } + .available-podcast-container .podcast-page-link a.more-link-dropdownopner + { + margin-left: 0; + } + .podcast-more-dropdown + { + left: -10px; + } + .single-post-page #mc_embed_signup_scroll .mc-field-group .button + { + top: 0; + } +} +/*@media (max-width: 650px) +{ + .audio-player-container .waves .wave-normal + { + width: 57vw + } +} +@media (max-width: 590px) +{ + .audio-player-container .waves .wave-normal + { + width: 52vw + } +} +@media (max-width: 538px) +{ + .audio-player-container .waves .wave-normal + { + width: 45vw + } +} +@media (max-width: 480px) +{ + .audio-player-container .waves .wave-normal + { + width: 35vw + } +} +@media (max-width: 400px) +{ + .audio-player-container .waves .wave-normal + { + width: 19vw + } + +}*/ +@media (max-width: 350px) +{ + .blog-item .date + { + font-size: 13px; + padding-right: 2px; + margin-right: 2px; + } + .podcast-links + { + font-size: 13px; + } + .logo a:not(:last-of-type) { + margin-right: 12px; + } +} + +/* Media query for night mode */ + + +@media (prefers-color-scheme: dark) + +{ + body + { + color: #fff; + background: #1E1F21; + + } + .modal-content + { + background-color: #495057; + } + /* + .home .section-blog-listing + { + background: #2D3139; + }*/ + .blog-item .extra_links li:first-child a, + .single-post-page .content h2,a.red-link,.single-post-page .content h2 + { + color: #F00048; + } + .blog-item .extra_links li:after + { + background: #fff; + } + .form-control:focus, .form-control,.mailchimp-subscribe-form .form-control,.mailchimp-subscribe-form .form-control:focus + { + background: transparent; + } + .form-control:focus,.form-control + { + color: #fff; + } + .mailchimp-subscribe-form .form-control + { + + border-color: #F00048; + } + .form-control::-webkit-input-placeholder { /* Chrome/Opera/Safari */ + color: rgba(255,255,255,0.70); + } + .form-control::-moz-placeholder { /* Firefox 19+ */ + color: rgba(255,255,255,0.70); + } + .form-control:-ms-input-placeholder { /* IE 10+ */ + color: rgba(255,255,255,0.70); + } + .form-control:-moz-placeholder { /* Firefox 18- */ + color: rgba(255,255,255,0.70); + } + .section-the-first-post + { + background: #1E1F21 + } + .site-header .navbar-nav .nav-link + { + color: rgba(255,255,255,0.70); + } + .content-with-more + { + color: #FAFAFA; + } + .blog-item .blog-title,.blog-item .extra_links li a,.blog-item .blog-title a, + .single-post-page .page-title,.single-post-page .content strong,.qualification-block .qualification-item .qtitle, + .single-post-page .content h3,.single-blog-post .blog-item .blog-subtitle + { + color: #fff; + } + .blog-item .content,article:not(.broucher-item) .blog-footer, article:not(.broucher-item) .blog-footer a, article:not(.broucher-item) .blog-footer a:visited, + .questions-list, + .promotion-box .left-part a, .promotion-box .left-part a:hover, .promotion-box .left-part a:focus + { + color: #B2B2B2; + } + .single-post-page .content,.single-blog-post .blog-item .content,.section-legal .description + { + color: #EEEEEE; + } + a.play-pause-btn:hover .timer + { + color: #fff; + } + #podcast-open-link:hover,#podcast-open-link:focus + { + color: #fff; + } + .content-with-more .content-more-link,a.post-more-link + { + color: #AAAAAA; + } + a:hover, a:visited:hover + { + color: #fff; + } + .audio-player-container .play-pause + { + background: rgba(255,255,255); + opacity: 0.80; + } + .audio-player-container .play-pause .playi #icon-path-play + { + fill: #000; + } + .extra-pagination .extra-pagination-link a + { + color: #fff; + } + .audio-player-container .timer + { + color: rgba(255,255,255,0.70); + } + #podcast-open-link,.blog-item .date + { + color: rgba(255,255,255,0.50); + } + .blog-item .post-meta .post-date + { + color: #EEEEEE; + } + .single-post-page .content ul li:after + { + background: #F0F0F0; + } + .single-post-page .content ul ul li:after + { + background: #A1A1A1; + } + .podcast-links .dropdown-menu + { + background: #1E1F21; + color: #fff; + box-shadow: 0px 2px 22px rgba(255,255,255, 0.1); + } + .podcast-links .dropdown-menu a + { + color:rgba(255,255,255,0.50) !important; + } + .podcast-links .dropdown-menu a:hover + { + color: #fff !important; + } + .custom-humberg-menu .bar,.custom-humberg-menu .bar:after, .custom-humberg-menu .bar:before + { + background: #eee; + } + #searchform .form-control + { + background: transparent; + border-bottom-color: #fff; + color: #fff; + } + #searchform .search-button + { + color: #fff; + } + .list-block .list-block-title, .widget_top-posts h4,.link-list li a, .widget_top-posts ul li a, .jetpack_top_posts_widget ul li a, .wpp-list li a,.popular-posts h2 + { + color: #fff; + } + .single-blog-post #jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post .jp-relatedposts-post-title a + { + color: #fff; + } + #jp-relatedposts .jp-relatedposts-items .jp-relatedposts-post .jp-relatedposts-post-date + { + color: #fff; + } + .faq-section-block .faq-header .faqs-section-title, .section-legal .legal-header .legal-section-title, .qualification-block .title + { + border-bottom-color: #fff; + } + .single-post-page .page-title, .blog-archive-page .archive-page-title + { + color: #fff; + } + .available-podcast-container + { + color: #fff; + } + .single-blog-post .blog-item .blog-subtitle,.single-blog-post .podcast-container, + .single-blog-post .blog-item:not(.have-subtitle) .podcast-container, + .single-blog-post .blog-item.have-subtitle .blog-subtitle + { + border-color: #E5E5E5; + } + .single-blog-post #jp-relatedposts h3.jp-relatedposts-headline + { + color: #fff; + } + .modal-content + { + background-color: #495057; + } + .available-podcast-container .podcast-page-link a.more-link-dropdownopner + { + color: #fff; + } + a.post-more-link:hover + { + color: #fff; + } + .podcast-more-dropdown + { + background: #1e2021; + } + + .logo a + { + color: #B2B2B2; + } + .site-header .container-inner + { + border-color: #2D3139; + } +} + + + +/* Media query for night mode */ diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/css/slick.css b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/css/slick.css new file mode 100644 index 0000000000000000000000000000000000000000..57477e848b989426ab54c7b9ebff5eaf2318c1c6 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/css/slick.css @@ -0,0 +1,119 @@ +/* Slider */ +.slick-slider +{ + position: relative; + + display: block; + box-sizing: border-box; + + -webkit-user-select: none; + -moz-user-select: none; + -ms-user-select: none; + user-select: none; + + -webkit-touch-callout: none; + -khtml-user-select: none; + -ms-touch-action: pan-y; + touch-action: pan-y; + -webkit-tap-highlight-color: transparent; +} + +.slick-list +{ + position: relative; + + display: block; + overflow: hidden; + + margin: 0; + padding: 0; +} +.slick-list:focus +{ + outline: none; +} +.slick-list.dragging +{ + cursor: pointer; + cursor: hand; +} + +.slick-slider .slick-track, +.slick-slider .slick-list +{ + -webkit-transform: translate3d(0, 0, 0); + -moz-transform: translate3d(0, 0, 0); + -ms-transform: translate3d(0, 0, 0); + -o-transform: translate3d(0, 0, 0); + transform: translate3d(0, 0, 0); +} + +.slick-track +{ + position: relative; + top: 0; + left: 0; + + display: block; + margin-left: auto; + margin-right: auto; +} +.slick-track:before, +.slick-track:after +{ + display: table; + + content: ''; +} +.slick-track:after +{ + clear: both; +} +.slick-loading .slick-track +{ + visibility: hidden; +} + +.slick-slide +{ + display: none; + float: left; + + height: 100%; + min-height: 1px; +} +[dir='rtl'] .slick-slide +{ + float: right; +} +.slick-slide img +{ + display: block; +} +.slick-slide.slick-loading img +{ + display: none; +} +.slick-slide.dragging img +{ + pointer-events: none; +} +.slick-initialized .slick-slide +{ + display: block; +} +.slick-loading .slick-slide +{ + visibility: hidden; +} +.slick-vertical .slick-slide +{ + display: block; + + height: auto; + + border: 1px solid transparent; +} +.slick-arrow.slick-hidden { + display: none; +} diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/images/favicon/favicon.ico b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/images/favicon/favicon.ico new file mode 100644 index 0000000000000000000000000000000000000000..7f538b4b2a8d748fa2d68b99dd381263316e9555 Binary files /dev/null and b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/images/favicon/favicon.ico differ diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/main.js?v=1.0.22 b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/main.js?v=1.0.22 new file mode 100644 index 0000000000000000000000000000000000000000..5b0da0182bc62b366ed8f23f6a99ecc7f06f433c --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/main.js?v=1.0.22 @@ -0,0 +1,428 @@ + + +var customAudio =function(container) { + + var audio_obj = false ; + var audioContainer = false; + var tracksize = false ; + var currentinterval = false; + var waveInterva = false ; + var loadedplay = false; + var wavejs = false; + var root = this; + + this.init = function(container){ + root.audioContainer = container; + root.audio_obj = root.audioContainer.find('audio'); + // // console.log(root.audio_obj ); + root.audioContainer.find('.play-pause-btn').click(root.playPauseHandler); + root.audio_obj.on('canplay',root.afterLoaded); + root.audioContainer.find('.waves').click(root.changeTracktime); + + + }; + this.changeTracktime = function(e) + { + e.preventDefault(); + + var parentOffset = jQuery(this).offset(); + //or $(this).offset(); if you really just want the current element's offset + var relX = e.pageX - parentOffset.left; + // // console.log(relX); + + /* var relY = e.pageY - parentOffset.top; + // console.log(relY);*/ + + var total_width = jQuery(this).outerWidth(); + var percentage = (relX*100)/total_width; + + var get_clicked_time = (percentage * root.tracksize)/100; + root.setAudioat(get_clicked_time); + + } + this.setAudioat = function(seconds) + { + root.audio_obj[0].currentTime = seconds; + root.audioTracktime(); + }; + + this.afterLoaded = function(e) + { + // console.log(root.audio_obj.find('source').attr('src')); + root.loadedplay = true; + root.tracksize = root.audio_obj[0].duration; + + + /*root.wavejs = WaveSurfer.create({ + container: '#'+root.audioContainer.find('.wave').attr('id'), + scrollParent: true + }); + root.wavejs.load(root.audio_obj.find('source').attr('src'));*/ + + }; + this.playPauseHandler = function(e) + { + e.preventDefault(); + // console.log(root); + root.playPause(); + }; + + this.playPause = function() + { + + /*if(!root.loadedplay) + return '';*/ + + if(root.audio_obj[0].paused) + { + if(jQuery('.audio-player-container.playing').length > 0) + { + jQuery('.audio-player-container.playing').data('audio').pause(); + } + root.play(); + + // customAudio.currentinterval = setInterval(customAudio.intervalFunction, 200); + } + else + { + root.pause(); + } + }; + this.play = function() + { + /*if(!root.loadedplay) + return '';*/ + + root.audio_obj[0].play(); + root.audio_obj.closest('.audio-player-container').addClass('playing'); + root.audio_obj.closest('.audio-player-container').removeClass('paused'); + root.audio_obj.closest('article').addClass('audio-playing'); + root.audio_obj.closest('article').removeClass('audio-paused'); + root.currentinterval = setInterval(root.intervalFunction, 50); + } + this.pause = function() + { + /*if(!root.loadedplay) + return '';*/ + + root.audio_obj[0].pause(); + clearInterval(root.currentinterval); + root.audio_obj.closest('.audio-player-container').removeClass('playing'); + root.audio_obj.closest('.audio-player-container').addClass('paused'); + root.audio_obj.closest('article').removeClass('audio-playing'); + root.audio_obj.closest('article').addClass('audio-paused'); + } + this.intervalFunction = function() + { + root.audioTracktime(); + }; + + this.audioTracktime = function() + { + if(root.tracksize==false) + return ''; + + var currentSec = root.audio_obj[0].currentTime; + var remainingSec = root.tracksize - currentSec; + /*// console.log(remainingSec); + // console.log(customAudio.audio_obj[0].currentTime); + // console.log(customAudio.tracksize);*/ + root.audioContainer.find('.timer').text(root.formatedTime(currentSec)); + + var get_percentage = (currentSec*100)/root.tracksize; + root.audioContainer.find('.waves .wave-filled').width(get_percentage+'%'); + }; + + this.formatedTime = function(time) + { + var minutes = Math.floor(time / 60); + var seconds = parseInt(time - minutes * 60); + return minutes+':'+('0' + seconds).slice(-2); + } + + this.init(container); +}; + + +jQuery(document).ready(function(){ + + if(jQuery('a[href^="#"]').length > 0 ) + { + jQuery('a[href^="#"]:not(.not-smooth)').click(function(e){ + e.preventDefault(); + + jQuery('html, body').animate( + { + scrollTop: jQuery(jQuery(this).attr('href')).offset().top, + }, + 500, + 'linear' + ) + }); + } + if(jQuery('.audio-player-container').length > 0 ) + { + jQuery('.audio-player-container').each(function(){ + + jQuery(this).data('audio',new customAudio(jQuery(this))); + }) + + } + + + init_dropdown_open(); + if(jQuery('.trigger-load-more').length > 0) + { + var page_number = jQuery('#page_number').val(); + jQuery('.trigger-load-more').click(function(e){ + e.preventDefault(); + jQuery.ajax({ + url:script_data.ajax_url, + data : jQuery('#load-post-form').serialize(), + beforeSend:function(xhr) + { + jQuery('#load-post-form .loader-outer').show(); + jQuery('.trigger-load-more').hide(); + }, + complete:function() + { + jQuery('#load-post-form .loader-outer').hide(); + jQuery('.trigger-load-more').show(); + }, + success:function(data) + { + // console.log(data); + if(data !='') + { + jQuery('.ajax-loading-post-container').append(data); + jQuery('.ajax-loading-post-container .paged-section:last-child .audio-player-container').each(function(){ + jQuery(this).data('audio',new customAudio(jQuery(this))); + }); + jQuery('#page_number').val(parseInt(jQuery('#page_number').val())+1); + read_more_button_hide_show(); + init_dropdown_open(); + + } + else + { + jQuery('.load-more-post-handle').remove(); + } + } + + }) + }); + read_more_button_hide_show(); + } + if(jQuery('.custom-humberg-menu').length > 0) + { + jQuery('.custom-humberg-menu').click(function(e){ + e.preventDefault(); + /*if(jQuery('.sidebar').hasClass('opened')) + { + jQuery('.sidebar').removeClass('opened'); + jQuery('body').removeClass('menu-opened'); + } + else + { + jQuery('.sidebar').addClass('opened'); + jQuery('body').addClass('menu-opened'); + }*/ + if(jQuery('body').hasClass('menu-opened')) + { + + jQuery('body').removeClass('menu-opened'); + } + else + { + + jQuery('body').addClass('menu-opened'); + } + }); + } + + if(jQuery('.mc-embedded-subscribe-form').length > 0) + { + jQuery('.mc-embedded-subscribe-form').submit(function(e){ + e.preventDefault(); + var $form = jQuery(this); + var email = $form.find('.mce-EMAIL').val(); + // console.log(email); + if(email == '') + { + alert('Please enter email'); + return ''; + } + // console.log(ValidateEmail(email)); + if(!ValidateEmail(email)) + { + alert('Please enter valid email'); + return ''; + } + + jQuery.ajax({ + type: $form.attr('method'), + url: $form.attr('action'), + data: $form.serialize(), + cache : false, + dataType : 'json', + contentType : "application/json; charset=utf-8", + error : function(err) { alert("Could not connect to the registration server. Please try again later."); }, + success : function(data) { + if(data.msg.indexOf('is already subscribed')!=-1) + { + jQuery('#subscribemodal').find('.modal-body p').html(email+' is already subscribed.'); + } + else if(data.msg.indexOf('Thank you for')!=-1) + { + jQuery('#subscribemodal').find('.modal-body p').html('Thank you for subscribing.'); + } + else + { + jQuery('#subscribemodal').find('.modal-body p').html(data.msg); + } + + jQuery('#subscribemodal').modal('show'); + + if (data.result != "success") { + + + } else { + // It worked, carry on... + $form.find('.mce-EMAIL').val(''); + jQuery('.cancel-sub-link').click(); + + } + } + }); + }) + } + + if(jQuery('.content-with-more .content-more-link').length > 0) + { + jQuery('.content-with-more .content-more-link').click(function(e){ + e.preventDefault(); + if(!jQuery(this).closest('.content-with-more').hasClass('full')) + { + + jQuery(this).closest('.content-with-more').addClass('full'); + } + else{ + + + + jQuery(this).closest('.content-with-more').removeClass('full'); + } + + }); + /*jQuery('.content-with-more').each(function(){ + var possible_height = 0 ; + jQuery(this).find('p').each(function(i,v){ + if(i < 5) + possible_height += jQuery(this).height(); + }); + jQuery(this).height(possible_height+'px'); + });*/ + + } + if(jQuery('.subscribe-open').length > 0 && jQuery(window).width() > 768) + { + jQuery('.subscribe-open a,.subscribe-open').click(function(e){ + e.preventDefault(); + jQuery(this).closest('.site-header').addClass('subscribe-opened'); + jQuery(this).closest('.site-header').find('.email').focus(); + }); + + } + if(jQuery('.subscribe-popup-link').length > 0) + { + jQuery('.subscribe-popup-link').click(function(e){ + e.preventDefault(); + jQuery(this).closest('.post-subscribe-box').addClass('open'); + }); + } + if(jQuery('.post-subscribe-box .cancel-sub-link').length > 0) + { + jQuery('.post-subscribe-box .cancel-sub-link').click(function(e){ + e.preventDefault(); + jQuery(this).closest('.post-subscribe-box').removeClass('open'); + }); + } + if(jQuery('.site-header .cancel-sub-link').length > 0) + { + jQuery('.site-header .cancel-sub-link').click(function(e){ + e.preventDefault(); + + jQuery(this).closest('.site-header').removeClass('subscribe-opened'); + }); + + } + + if(jQuery('#searchform .reset-btn').length > 0) + { + jQuery('#searchform .reset-btn').click(function(e){ + e.preventDefault(); + jQuery(this).closest('form').find('input').val(''); + }); + } + + jQuery(document).on('mouseenter','#jp-relatedposts a.jp-relatedposts-post-a',function(){ jQuery(this).attr({'title':''});}); + jQuery('body').click(function(e){ + var target = jQuery(e.target); + if (!target.is('.more-link-dropdownopner') && !target.is('.more-link-dropdownopner .fas') + && !target.is('.available-podcast-container .podcast-page-link .podcast-more-dropdown a') + ) { + jQuery('.podcast-more-container').removeClass('open'); + } + + }); + jQuery('.more-link-dropdownopner').click(function(e){ + e.preventDefault(); + if(jQuery(this).closest('.podcast-more-container').hasClass('open')) + jQuery(this).closest('.podcast-more-container').removeClass('open'); + else + jQuery(this).closest('.podcast-more-container').addClass('open'); + }); + + +}); +function ValidateEmail(mail) +{ + var re = /^(([^<>()\[\]\\.,;:\s@"]+(\.[^<>()\[\]\\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/; + if (re.test(mail)) + { + return (true) + } + + return (false) +} +function get_format_minutes(time) +{ + +} + +function refresh_audio_tracktime() +{ + +} + +function read_more_button_hide_show() +{ + // console.log(script_data.post_per_page); + // console.log(jQuery('.ajax-loading-post-container .paged-section:last-child .blog-item').length); + if(jQuery('.ajax-loading-post-container .paged-section:last-child .blog-item').length < script_data.post_per_page) + { + jQuery('.load-more-post-handle').remove(); + } +} + +function init_dropdown_open() +{ + jQuery('.dropdown').on('show.bs.dropdown', function () { + jQuery(this).closest('.blog-item').addClass('dropdown-opened'); + }); + jQuery('.dropdown').on('hidden.bs.dropdown', function () { + jQuery(this).closest('.blog-item').removeClass('dropdown-opened'); + }); +} + + diff --git a/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/slick.min.js b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/slick.min.js new file mode 100644 index 0000000000000000000000000000000000000000..42172c2f6ed2f683fe898bdc4291b323ef563312 --- /dev/null +++ b/platform/aiml/etl/corpus-data/for-profit/raw/naval/nav.al/wp-content/themes/naval/js/slick.min.js @@ -0,0 +1 @@ +!function(i){"use strict";"function"==typeof define&&define.amd?define(["jquery"],i):"undefined"!=typeof exports?module.exports=i(require("jquery")):i(jQuery)}(function(i){"use strict";var e=window.Slick||{};(e=function(){var e=0;return function(t,o){var s,n=this;n.defaults={accessibility:!0,adaptiveHeight:!1,appendArrows:i(t),appendDots:i(t),arrows:!0,asNavFor:null,prevArrow:'',nextArrow:'',autoplay:!1,autoplaySpeed:3e3,centerMode:!1,centerPadding:"50px",cssEase:"ease",customPaging:function(e,t){return i('