Update README.md

README.md

@@ -137,5 +137,7 @@ This may suggest that professional or experienced hosts provide more consistent
 - Neighbourhood group influences rating consistency, with Staten Island and Queens performing best proportionally.
 - More experienced hosts (managing more listings) consistently receive higher ratings.
 
-No single feature—such as price, room type, neighbourhood group, or host activity—showed a strong correlation with review ratings.
- This likely reflects the fact that ratings are influenced by a combination of subjective guest experiences, service quality, communication, and expectations, none of which are fully captured in the dataset’s structured variables.
+
+## Recommendations: 
+- To better understand rating patterns, Airbnb should collect additional guest-experience metrics such as cleanliness, communication, response time, and review sentiment, since these factors likely drive satisfaction more than listing attributes.
+- Because experienced hosts receive higher ratings, Airbnb should also offer training and support programs—such as onboarding guides, communication templates, and best-practice recommendations—to help new hosts deliver more consistent, high-quality service.