scenario_based.csv

questions,labels,answers
"I’m a freelancer with inconsistent monthly income. Can I apply for a personal loan, and what alternative income proofs do banks accept?",scenario-based,Freelancers can qualify with bank statements or tax returns as income proof. Each bank has varying policies.
"My credit score dropped due to a missed payment last year. How long will it take to rebuild my score, and what steps do you recommend?",scenario-based,Credit scores typically recover in 6–12 months with consistent on-time payments and low credit utilization.
"I’m a non-resident working in Saudi Arabia. Can I open a savings account with a local bank, and what documents are required?",scenario-based,"Non-residents can open accounts with a passport, residency visa, and proof of employment."
"My debit card was charged twice for a single transaction. How do I dispute this error, and how long does the refund process take?",scenario-based,Dispute the charge via your bank’s app or call center. Refunds usually take 7–10 business days.
"I want to invest $5,000 in a low-risk portfolio. What options does your bank offer for first-time investors?",scenario-based,Consider CDs or bond funds for low-risk options. Schedule a consultation with our advisors.
My elderly mother struggles with online banking. Does your branch offer in-person assistance for seniors?,scenario-based,"Yes, most branches have dedicated staff to assist seniors with in-person transactions."
"I’m traveling abroad next month. Should I notify my bank to avoid card blocks, and how do I do this?",scenario-based,"Notify your bank via their app, website, or customer service line to avoid security blocks."
I inherited a property but need cash urgently. Does your bank offer loans against inherited assets?,scenario-based,"Yes, inheritance loans are available with probate court documents as collateral."
My business operates in multiple currencies. Do you provide multi-currency accounts for SMEs?,scenario-based,"Yes, we offer multi-currency accounts with competitive exchange rates for SMEs."
"I lost my checkbook. How can I place a stop payment on all pending checks, and is there a fee?",scenario-based,Contact your bank immediately; stop-payment fees range from $15–$35 per check.
I have severe allergies to penicillin. How do I ensure this is highlighted in my medical records at your hospital?,,
"My health insurance denied coverage for a prescribed MRI. What’s the appeals process, and how long does it take?",,
"I’m pregnant and want a natural birth. Does your hospital offer birthing plans, and how do I customize one?",,
My father has dementia and keeps wandering. Do you offer GPS tracking devices for patients?,,
"I need a refill for my blood pressure medication, but my doctor is unavailable. Can your pharmacy help?",,
My child has a fever at 2 AM. Does your clinic provide 24/7 telemedicine consultations?,,
I’m diabetic and traveling overseas. How do I get an emergency insulin prescription abroad?,,
"Your website says my vaccine is covered, but the clinic charged me. Who do I contact to resolve this?",,
I suspect a misdiagnosis. How do I request a second opinion from your specialists?,,
My surgery was postponed twice. Can I get priority rescheduling due to worsening pain?,,
"I overbooked a flight and got bumped. What compensation is legally required, and how do I claim it?",,
"My passport expires in 4 months. Can I still travel to Europe, or will airlines deny boarding?",,
I’m allergic to peanuts. How do I request a nut-free meal on an international flight?,,
"My Airbnb host canceled last minute. What are my rights, and how can I find urgent alternatives?",,
I missed my cruise departure due to a delayed flight. Does the cruise line offer refunds or rescheduling?,,
"My visa application was rejected. Can I appeal, and what evidence strengthens my case?",,
I lost my luggage with essential medication. How do I file a claim with the airline?,,
I’m traveling solo to a high-risk country. Does your embassy provide safety registrations?,,
"My rental car was damaged, but I bought full coverage. Why is the company charging me extra?",,
"I booked a tour, but the guide didn’t show up. How do I get a refund from the agency?",,
My child has ADHD and struggles in class. What accommodations does your school offer?,,
"I failed a course due to medical issues. Can I appeal the grade, and what documentation is needed?",,
I’m an international student. Can I work part-time while studying on a student visa?,,
Your university’s scholarship portal crashed before the deadline. How do I submit my application now?,,
My professor accused me of plagiarism unfairly. What’s the formal dispute process?,,
I want to transfer credits from an overseas institution. How do I get them evaluated?,,
My financial aid package was reduced unexpectedly. Who can I appeal to for reconsideration?,,
The dormitory assigned to me is far from campus. How do I request a reassignment?,,
I’m dyslexic and need extra exam time. How do I register for disability support services?,,
"Your career center advertised internship partnerships, but none replied. What alternatives do you suggest?",,
I found cracks in my newly bought home’s foundation. Can I sue the inspector for negligence?,,
My landlord increased rent by 20% with no notice. Is this legal in this state?,,
I want to buy a foreclosure property. What hidden costs should I budget for?,,
My HOA fined me for parking on the street overnight. How do I challenge this rule?,,
I’m relocating for work and need to break my lease early. What penalties apply?,,
The seller didn’t disclose a pest infestation. What legal recourse do I have?,,
I inherited a house with siblings. How do we force a sale if one refuses to cooperate?,,
My mortgage application was denied due to student loans. Are there alternative programs?,,
The appraiser undervalued my home. Can I request a second opinion?,,
My condo building has no wheelchair access. Can I demand modifications under the ADA?,,
My employer changed my job description without consent. Can I refuse or negotiate compensation?,,
I was fired after reporting harassment. What whistleblower protections exist?,,
My company denied my promotion citing ‘cultural fit.’ Is this discriminatory?,,
I work remotely but my company is forcing return-to-office. Can they enforce this?,,
My paycheck was short by 10 hours. How do I escalate this to labor authorities?,,
I’m on maternity leave but asked to attend meetings. Is this legal?,,
My non-compete clause bars any industry job for 2 years. Can this be enforced?,,
The internship I was promised turned into unpaid labor. What are my rights?,,
My boss refuses to approve vacation despite accrued PTO. What can I do?,,
I’m paid less than colleagues with the same role. How do I approach HR discreetly?,,
My smart home devices were hacked. How do I reset them securely?,,
I bought a laptop that overheats constantly. Can I demand a replacement after the return window?,,
Your software update corrupted my files. How do I recover them?,,
A phishing email stole my credentials. What immediate steps should I take?,,
My internet provider throttles streaming. How do I prove this for a complaint?,,
"I canceled a subscription, but keep getting charged. How do I stop this?",,
My phone warranty expired right before a defect appeared. Any goodwill repair options?,,
I was banned from an app for ‘violating terms’ but did nothing wrong. How do I appeal?,,
My cloud storage deleted files automatically. Can I retrieve them?,,
A game’s loot box system charged my child $500 without consent. How do I dispute this?,,
My neighbor’s tree damaged my roof. Who’s liable for repairs?,,
I was sued for a debt I already paid. How do I prove this in court?,,
My ex-spouse is hiding assets during divorce. What legal tools can uncover them?,,
I signed a contract under pressure. Can I void it for duress?,,
A scammer impersonated me for a loan. How do I clear my credit report?,,
My will was contested by a distant relative. How do I defend its validity?,,
I was arrested but not read my rights. Does this invalidate the charges?,,
My trademark application was rejected for being ‘too generic.’ Can I revise and resubmit?,,
A contractor left my renovation half-finished. How do I recover my deposit?,,
I witnessed a crime but fear retaliation. How do I report anonymously?,,
My car warranty claim was denied for ‘pre-existing damage.’ How do I appeal?,,
The dealership sold me a car with undisclosed accidents. What legal options do I have?,,
My leased car’s mileage limit is unrealistic. Can I renegotiate terms mid-lease?,,
A mechanic’s repair caused new issues. Who covers the secondary repairs?,,
My electric vehicle’s battery drains faster than advertised. Is this grounds for a refund?,,
I was overcharged for ‘mandatory’ add-ons at signing. How do I get reimbursed?,,
A rental car company charged me for scratches I didn’t cause. How do I fight this?,,
My recall repair appointment is 6 months out. Can I demand a loaner car?,,
I financed a car but lost my job. Can I return it without credit damage?,,
Towing company damaged my car during transport. Who’s liable for repairs?,,
My town’s tap water has a strange odor. How do I request EPA testing?,,
I want to install solar panels but my HOA banned them. Can I override this?,,
A factory near my home is polluting the air. How do I report them to regulators?,,
My recycling bin was rejected for minor contamination. What’s the appeal process?,,
I found endangered species on my property. Does this restrict my land use?,,
A nearby construction site is causing excessive noise at night. What noise ordinances apply?,,
My city’s plastic bag ban is inconsistently enforced. Who do I contact?,,
I suspect a neighbor is illegally dumping oil. How do I report anonymously?,,
My community’s wildfire evacuation plan is outdated. How do I push for updates?,,
A national park closed my favorite trail. How do I petition for reopening?,,