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q Check for updates BigQA: A Software Reference Architecture for Big Data Question Answering Systems Leonardo Mauro Pereira Moraes 2(B , Pedro Calciolari Jardim' O&, and Cristina Dutra Aguiar' & ! University of Sao Paulo, Sao Carlos, SP, Brazil ? Amaris Consulting, Vernier, Geneva, Switzerland fleonardo.mauro,pedrocijardim|&usp.br, cdacêicmce.usp.br
Abstract. Querying massive and heterogeneous text data is challenging, tran- scending different business domains. Our study outlines the BigQA architecture, which is specifically designed to support text data queries on Big Data systems using natural language. The architectural design comprises several layers that are intentionally built to be independent of the programming language, technology, and querying algorithm utilized. Nevertheless, the implementation of this archi-
tecture remains unclear. In this study, we showcase the versatility and adaptability of BigQA by offering a comprehensive set of guidelines and three practical imple- mentation pipelines. In addition, we performed 60 experiments on four different datasets and compared the recall results of three popular algorithms: BM25, TF- IDF, and DPR. Based on our experiments, BM25 had the best overall performance as a document query algorithm.
Keywords: Question answering * Big data + Software reference architecture - Design principles + Pipelines 1 TIntroduction
Nowadays, businesses across various industries are generating an unprecedented vol- ume of textual data. This data surge has created challenges and opportunities for orga- nizations seeking to harness the power of big data analytics. Textual data, including websites, social media posts, customer reviews, financial reports, and product docu- mentation, has emerged as a valuable source of insights and intelligence. Analyzing
this vast amount of textual data has become essential for gaining competitive advantage, understanding market share, making better business decisions, and driving innovation.
The magnitude of textual data introduces storage, processing, and analysis chal- lenges. For instance, the time spent finding specific information can not impact business decisions and activities. Furthermore, recovered information needs to be updated, pos- itively impacting decision-making. Another requirement is the need to provide helpful information for users queries!. As a result, traditional methods of manual data analysis
can not adequately handle the enormous scale and complexity of textual data.
! We use the terms query and question as synonymous throughout the paper. (O The Author(s), under exclusive license to Springer Nature Switzerland AG 2024 J. Filipe et al. (Eds.): ICEIS 2023, LNBIP 518, pp. 42-65, 2024. https://doi.org/10.1007/978-3-031-64748-2 3
BigQA: Big Data Question Answering Architecture 43
A suitable solution to overcome the aforementioned challenges is to use a Big Data Question Answering system, which should offer the functionalities described as follows. The system should store and process several documents in different formats, such as web-based, PDF and ODF files. These documents should refer to multiple domains like medical, pharmaceutical, sports, and business. The system should also provide a unified
and accurate way to query documents and get answers to these queries. Furthermore, because a Big Data Question Answering system should scale effectively, it must support the volume, velocity, and variety characteristics inherent to the concept of big data [16].
Big Data Question Answering systems can understand questions written in natural language sentences. They also manage context, question intention, among other charac- teristics [3, 13,42]. Thus, these systems tend to be more efficient and accurate than tra- ditional search engines like Google [3], introducing advantages for many applications. For instance, a Big Data Question Answering system can support create a powerful
search engine for managing pharmaceutical or legal documents and providing informa- tion for decision-making questions.
A distinctive characteristic of Big Data Question Answering systems is using Ques- tion Answering (QA) algorithms to query documents. These algorithms usually com- prise two steps: Document Retriever and Document Reader. The Document Retriever analyzes the questions issued in natural language by the users and retrieves relevant documents that might contain appropriate answers to these questions. The Document Reader generates concise answers based on the retrieved documents. These algorithms
use Natural Language Processing (NLP) techniques. According to [13,27,32], current NLP techniques recall factual knowledge without any fine-tuning, demonstrating their potential as unsupervised open-domain algorithms.
To the best of our knowledge (as outlined in Sect. 2), little attention has been devoted to the problem of investigating how to build a Big Data Question Answering system. To face this gap, we must define design principles and specify a software reference archi- tecture for these systems. Design principles encompass guidelines, biases, and design considerations that should be adhered to select, create, and organize components and
features. On the other hand, a reference architecture serves as a software blueprint, outlining the structures, components, and relations to provide a concrete system archi- tecture for a particular application or a group of software systems [6,8, 14].
In this paper, we introduce BigQA, a software reference architecture explicitly designed for Big Data Question Answering. The architecture comprises six layers to provide a powerful query engine. BigQA collects structured, semi-structured, and unstructured data from various sources through the Input Layer. Data can exist in many formats, including but not limited to multi-documents and web pages. The Big Data
Storage Layer 1s applied at the bottom to prepare high-quality data for all kinds of ana- lytical demands required by the upper layers. The Big Querying Layer is responsible for processing the users questions sent from the Connection Layer. Finally, all the layers are securely connected by the Security Layer and produce analytical data managed by the Insights Layer.
Our contributions are six-fold, as described as follows. l. A set of design principles based on Business, Data, and Technical requirements, guiding for designing effective Big Data Question Answering systems.
44 L. M. Pereira Moraes et al. 2. BigQA, a software reference architecture designed to adhere to the design principles and address the challenges of Big Data and Question Answering. 3. A set of guidelines to streamline the developing and deploying of BigQA. 4. Examples of pipelines to implement BigQA using currently available open-source and proprietary technologies and tools. . Showcasing the effectiveness of BigQA in real-world applications.
6. Experiments to compare three well-established algorithms, namely BM25, TF-IDF, and Dense Passage Retriever, to identify the most suitable algorithm for implement- ing the Document Retriever component of BigQA. &
A preliminary version of this work was presented in [23]. Here, we update and pro- vide more details for the discussions throughout the paper. We provide a more detailed analysis of related studies. We also include a better explanation of the design principles and a detailed description of the BigQA architecture containing more examples and information about its layers and components. Furthermore, we introduce a comprehen-
sive set of guidelines and pipelines to assist organizations in building and implementing the BigQA architecture. Moreover, we improve the experiments comparing the Docu- ment Retriever algorithms by using a new and larger dataset and investigating more parameters.
This paper is organized as follows. Section 2 reviews related work. Section 3 intro- duces the design principles. Section 4 describes BigQA. Section 5 outlines the proposed guidelines and exemplifies some pipelines. Section 6 validates BigQA in real-world sce- narios. Section 7 describes experiments for investigating the Document Retriever algo- rithms. Section 8 concludes the paper. 2 Related Work Table 1. Characteristics of the proposed BigQA and related architectures.
Big Data Question Answering Characteristics Architectures Architectures BigQA [43] [18] [2] [5] [40] [[39] 25] [42] [26] [13] (c.1) Reference Architecture || VV V Á A| ÃO V Í f (c.2) Big Data qA ANA A Í f (c.3) Design Principles q N TN á (c.4) Question Answering q ÃN á f (c.5) Open Domain í V á (c.6) Guidelines NAA á á (c.7) Pipelines á í í (c.8) Case Study í qA ÃA ÃA Ã Ã f Legend: The y symbol indicates the challenges addressed by each study.
In this section, we review related architectures, including research proposals (Sect. 2.1) and proprietary technologies (Sect. 2.2).
BigQA: Big Data Question Answering Architecture 45 2.1 . Research Proposals In Table 1, we compare related research proposals and our work considering the main features and requirements of Big Data Question Answering architectures. We consider the characteristics described as follows. (c.1) Provides a software reference architecture to serve as a software blueprint. (c.2) Fulfils Big Data needs to handle large scale and complexity of text data.
(c.3) Defines design principles to improve the overall quality of the architecture. (c.4) Implements a Question Answering solution as querying engine. (c.5) Can query text data from different domains to improve decision-making. (c.6) Specifies guidelines to aid users to implement the architecture. (c.7) Introduces examples of pipelines to demonstrate the implementation of the archi- tecture using recent and up-to-date tools and technologies.
(c.8) Employs the architecture to real-world cases to showcase its applicability. We discuss the surveyed Big Data and Question Answering architectures by catego- rizing them into two groups. Group (1) consists of general-purpose software reference architectures explicitly designed for data analysis and applications within Big Data. Group (1) includes specialized Question Answering architectures designed for specific use cases and algorithms.
Regarding Group (1), Big Data architectures, the studies detailed in [2,5,18,40,43] fulfil Big Data requirements and provide software reference architectures. A five-layer big data processing and analytics architecture is proposed in [43] to collect, manage, process, and analyse the vast volume of both static data and online data streams, and make valuable decisions for all types of industries. Li et al. (2020) introduce a general
methodology composed of 16 steps to implement Big Data solutions, which is based on CRISP-DM (cross-industry standard process for data mining). The software refer- ence architecture proposed in [2] is based on events and microservices. It allows for developing scalable and flexible big data software. The Sigma [5] big data architecture is built on the Lambda and Kappa patterns to address a wide range of real-world use
cases. Also inspired by the Lambda architecture, Yousfi et al. (2021) designed a big data processing for multimodal data, such as images, video and audio.
However, the constraints and layer configurations of the architectures in Group (1) make 1t challenging to adapt them to the specific requirements of Question Answering needs. For instance, offer a large data storage solution and a scalable query engine for textual documents. Furthermore, the only two studies that present design principles [18,43] focus only on technical requirements, without considering Data and Business requirements.
Considering Group (11), Question Answering architectures, the primary focus of the studies outlined in [13,25,26,39,42] is to introduce advanced QA algorithms. Sucuna et al. (2010) proposes a question answering architecture for repository of documents using ontologies, taxonomies and knowledge bases. Nielsen et al. (2010) proposes a QA algorithm, annotation strategy and architecture for clinical use cases. ProMe [42]
combines a question answering system, search engines, and instant communication to answer queries about Chinese marketplace products. Natural Language Preprocessing
46 L. M. Pereira Moraes et al. Architecture [26] is a framework based on BDP4J (Big Data Pipelining For Java) to pre- process textual data, using data pipelines, for common NLP tasks like text classification and semantic analysis. Karpukhin et al. (2020) proposes a question answering Docu- ment Retriever called Dense Passage Retrieval for solving complex questions. Based on algorithms and use case, these studies develop architectures and apply their solution to real-world case studies.
The primary limitation of the studies in Group (11) is that the proposed architectures lack generality and flexibility. They rely on specific algorithms, which determine the architecture components and functionalities. In addition, the group does not consider broad design principles as they only focus on technical aspects, as shown by the studies [25,39].
The studies described in [26,39] are the closest to our work. The architecture intro- duced in [39] uses an outdated algorithm and a fixed schema for query processing, unlike our proposed BigQOA, which uses modern NLP algorithms. The architecture described in [26] mainly focuses on text processing. It is not designed to deal with question answering algorithms. It also lacks design principles.
Our proposed BigQA architecture overcomes the shortecomings presented by the studies in Groups (1) and (11) and fulfills all the characteristics depicted in Table 1. BigQA 1s a cutting-edge software reference architecture designed to seamlessly address the challenges posed by Big Data and open-domain Question Answering. It consists of high-level layers with specific functionalities. Hence, BigQA is agnostic to program-
ming language, QA algorithm, and technology. Furthermore, we establish design prin- ciples rooted in Business, Data, and Technical requirements. Moreover, we introduce guidelines to implement BigQA, exemplify some pipelines, and validate BigQA using a real-world case study.
2.2 Proprietary Technologies IBM Watson Discovery?, Amazon Kendra?, and Sinch AskFranki are examples of pri- vate technologies that are capable of complying with the requirements of Big Data Question Answering systems. We don't cover these technologies in detail here because they are proprietary. Furthermore, to the best of our knowledge, they don't have public research papers available.
In addition, OpenAI has recently launched ChatGPTS, an innovative chat question- answering technology. It leverages the information retrieval experience, enabling high- level context understanding and answer generation. ChatGPT possesses an impressive ability to generate natural and human-like responses to intricate queries. It can provide answers to any question, independent of the query complexity. Despite the positive
results, 1t faces common NLP issues found in large models, such as hallucination and providing misleading answers [10], and other drawbacks detailed as follows.
? IBM Watson Discovery - https://www.ibm.com/cloud/watson-discovery. ? Amazon Kendra - https://aws.amazon.com/en/kendra/. * Sinch AskFrank - https://askfrank.ai/home. * ChatGPT - https://openai.com/blog/chatept/.
BigQA: Big Data Question Answering Architecture 47 — Static data is usually used to train large models. Thus, ChatGPT effectiveness is limited by its inability to work with real-world and dynamic data. — The last version of ChatGPT was designed to access live data from the internet, enabling more dynamic experiences. However, it still hallucinates and misinterprets documents, resulting in incorrect and unexpected answers.
— Itis unclear whether the answers generated by ChatGPT are factual or hallucinated, as 1t does not offer any references to 1ts source information. — Incorporating business rules into ChatGPT reasoning is unclear. As a result, filtering or enhancing its answers becomes challenging.
In summary, ChatGPT does not provide answers relying on real-time data or current events. Furthermore, the knowledge of ChatGPT currently derives from static Internet data that goes up until 2021. Consequently, users may discover outdated information or receive unhelpful answers. Moreover, it fails to integrate data from external sources, although data is continuously updated. Our proposed BigQA architecture overcomes the
aforementioned challenges by allowing the insertion and updating of data. In addition, there are currently no available public research papers that thoroughly describe and detail the logic and implementation of ChatGPT system.
3 Design Principles Designing a suitable Big Data Question Answering system still remains unclear, despite the vast literature dedicated to software architectures. From our perspective, the system should be designed based on principles that take into account the business, data, and technical aspects. We highlight the quality of the design principles directly affects the overall quality of a system.
In this section, we present a collection of design principles for Big Data Ques- tion Answering systems. These principles are derived from distinct sources, including business models [24,36], the agile manifesto [21], and the characteristics of the Big Data [16]. We define each principle as follows.
Business (B). Business principles are foundational procedures that shape the user capa- bilities within the system. These principles serve as a framework for system features. The system should be efficient, easy to use, and secure. It also should protect user data and scale to attend to user queries properly.
B1: The system must accurately respond to user questions. The answer may be unclear due to missing information or a potential misinterpretation of the QA algorithm employed. The user must be notified in these situations. B2: The system must grant access only to authorized documents. Thus, the system must provide the implementation of data governance policies, guaranteeing that only authorized users can access specific data and documents.
B3: The system must support queries using natural language. Thus, it should compre- hend the context, subject, and intention of the question. B4: The system must concisely summarize the information found in the documents related to the question. Typically, the system can offer two answer formats: a concise FAQ response or a piece of extracted information embedded within doc- uments, such as a slice of text or a sentence.
48 L. M. Pereira Moraes et al. Data (D). Data principles refer to the rules and procedures that govern how the system manipulates data. These principles are important for ensuring data accuracy, consis- tency, and security. Furthermore, it 1s essential to ensure that the system effectively supports the characteristics of Big Data. D1: D?2: D3: DA4: D5:
D1: D?2: D3: DA4: D5: The system must persist the raw documents. To this end, the system should store raw documents in a Data Lake or a similar repository, even 1f only a small por- tion of data is used. The advances in NLP algorithms and document processing techniques motivate the need for storing raw documents and reusing them in the future.
The system must process documents from various data sources. For instance, doc- uments can be obtained from data systems, databases, websites, and web-based collaborative platforms.
The system must support documents with different features: format, size, and organization. The documents can be of different formats, including web pages, PDF, ODF, Word, and JSON. Furthermore, the document sizes vary depending on the number of pages each document contains. Moreover, a document can contain structured, semi-structured, and unstructured data according to the variety char- acteristic of Big Data.
The system must be able to extend its functionalities according to the volume characteristc of Big Data since the amount of produced documents and texts writ- ten can easily reach large volumes of data. The system must ensure that the data 1s readily available as soon as new or updated documents are added. Hence, the system must be able to process the raw docu- ments considering the velocity characteristic of Big Data.
Technical (T). Technical principles are essential practices for effectively implementing a system. These principles are crucial for ensuring the system reliability, efficiency, and scalability. T1: Modularity. The system must encompass specialized components, each providing specific functionalities and working as a separate module. Meanwhile, all compo- nents are interconnected to provide value to the system effectively.
T2: Flexibility. The system must easily handle new components with their particu- lar complexity and functionality. In addition, the system must support employing different programming languages and technologies. T3: Analytic. The system must store data, metadata, and usage information for ana- lytical analysis. This analytical information is valuable for system managers in analysis and decision-making processes.
T4: Security. The system must provide security artifacts to protect its integrity. Exam- ples include user authentication systems, data governance policies, and encrypted connections between components.
Design principles provide a framework for creating effective and user-friendly sys- tems. They can help to ensure that the system is easy to use, efficient, and secure. Following the design principles can help improve the user experience, provide the right system functionalities, and increase team productivity.
BigQA: Big Data Question Answering Architecture 49 4 BisQA Architecture In this section, we introduce BigQA, a pioneering reference architecture for Big Data Question Answering. It compromises six layers, as depicted in Fig. 1. Manager Input Layer Security Layer Insights Layer ( =m e ZA Data Data Mining Governance Tools MN = BIB/Rz* Credentials & Data Analysis Permissions Tools Websites SI9ÁBT [BOISA Big Data Storage Layer
Big Data Storage Layer — == = ' Document Metadata Document Document Store Repository Retriever Reader uNEs= &) o lh A Authentication Reporting System Tools Horizontal Layers Fig. 1. BigQA, the pioneering Big Data Question Answering architecture.
There are two types of layers: horizontal and vertical. Horizontal layers are layers that have a direct connection between them. For instance, there is a connection between the Input and the Big Data Storage layers. Vertical layers are those that can connect to any other layer within the architecture. For instance, the Security Layer can secure credentials for an API and authenticate front-end web pages in the Communication Layer.
We outline the functionality of each layer as follows. We first describe the horizontal layers, 1.e., Input (Sect. 4.1); Big Data Storage (Sect. 4.2); Big Querying (Sect. 4.3); and Communication (Sect. 4.4). Then, we detail the vertical layers, 1.e., Security (Sect. 4.5); and Insights (Sect. 4.6). In Sect. 4.7, we discuss general aspects of the architecture.
Before detailing the layers, we introduce in Example | a business application that requires the implementation of the BigQA architecture. We employ this pharmaceutical case as a running example throughout this section.
Example I. Consider a leading pharmaceutical company that provides several health- care products and handles a huge number of essential documents, such as pharmaceu- tical leaflets, product reports, financial records, and contractual agreements. The com- pany requires a centralized knowledge base for employees and customers, enabling them to search for information through natural language queries easily. To comply with
this requirement, the company implemented a system using BigQA as reference archi- tecture.
50 L. M. Pereira Moraes et al. 4.1 Input Layer The Input Layer ingests documents into the system. The layer gathers documents from different data sources, like company files, project reports, and trusted websites. There- fore, these data sources can contain a variety of document formats, including Word, JSON, PDF, and ODF files. Additionally, the Input Layer transmits these documents to the Data Lake with little or no preprocessing. Example 2 illustrates the use of the Input Layer.
Example 2. Data providers use the input layer to add documents to the system. In Example 1, data providers are the employees who create content on web-based col- laborative platforms and external sources like market research documents. 4.2 Big Data Storage Layer
The Big Data Storage Layer manages data storage. The layer stores raw documents in the Data Lake, that were received from the Input Layer. The system performs differ- ent transformations for each document. First, it identifies the document type. Second, it employs processing techniques to clean and convert the document data to small por- tions of text data. Third, the system stores the transformed data in the Document Store.
Finally, the system integrates metadata about the new text document into the Metadata Repository.
There are three repositories for data storage. The Data Lake stores raw data. Every managed document is stored in this repository. The Document Store contains converted data generated by the extraction, transformation, and cleanness processes. Converted data are pieces of data from the raw documents, such as sentences and paragraphs. The Metadata Repository stores metadata. For instance, the source document, the document
authors, and the creation date. Example 3 illustrates the use of the Big Data Storage Layer.
Example 3. Employees from the pharmaceutical industry are documenting a new med- ication using a Word file. This file is stored in the Data Lake as a raw document. Then, the Big Data Storage Layer identifies that the document format is Word and uses Word specific processing techniques to clean and convert the data. Once the document has been converted, its sentences are properly stored in the Document Store, ready to be accessed through user questions.
The Big Data Storage Layer is also responsible for data processing. This functional- ity requires using a big data infra infrastructure and a distributed and parallel processing framework (e.g., Apache Spark [41]). The objective is to manage the massive volume of documents, which can reach huge sizes. 4.3 Big Querying Layer
4.3 Big Querying Layer The Big Querying Layer is the core of the architecture. It is the query engine responsi- ble for processing, interpreting, and producing answers to the user questions. This layer obtains documents from the Big Data Storage, receives queries from the Communica- tion Layer, and sends back answers to the Communication Layer. Example 4 shows how the Big Querying Answering Layer operates.
BigQA: Big Data Question Answering Architecture 51
Example 4. A pharmacist needs information about a new medicine. The pharmacist accesses a web page through the Communication Layer and sends the following ques- tion: “What are the ingredients of the new medicine?”. The Big Querying Layer retrieves sentences about the new medicine from the Document Store and processes the query. Moreover, the query engine analyzes the sentences and summarizes it to pro- duce the answer “it contains metamizole”. Finally, this layer sends the answer to the
Communication Layer.
The Big Querying Layer consists of two components. The Document Retriever finds most valuable text data that might have the answer to the question. The text data is retrieved from the Document Store using a big data search engine like Apache Lucene [20]. The second component, named Document Reader, analyzes the data and provides a convenient answer for the user. It may execute in parallel using computing clusters like Kubernetes [28]. 4.4 / Communication Layer
4.4 / Communication Layer The Communication Layer is the interface where users ask questions and get answers, as depicted in Example 5. This layer can include multiple components. In Fig. 1, we illustrate two of them. Front-end and API are two components that allow users and applications to send questions to the system. In addition, this layer requires connectivity through data streaming applications, such as Apache Kafka [17], to support near real- time response retrieval.
Example 5. The Communication Layer receives the question “What are the ingredients of the new medicine?” from the pharmacist web page. It also presents the answer “it contains metamizole” to the pharmacist on the web page. 4.5 Security Layer
4.5 Security Layer The Security Layer addresses security issues like network connection, credentials, and data governance. As a vertical layer, it can apply security artifacts to all BigQA lay- ers. Example 6 illustrates how to use the Security Layer to provide data security for information access.
Example 6. Consider the pharmacist that issued the question “What are the ingredients of the new medicine?”. The Data Governance component should guarantee that this pharmacist is authorized to access the sentences that were extracted from the raw Word document about the new medicine.
The Security Layer includes but is not limited to the following components. Authen- tication System aims to ensure the secure authentication of user operations. Credentials & Permissions provides suitable credentials and permissions for the network connection among the components. Finally, Data Governance refers to managing the availability, usability, integrity, and security of the data in the system according to well-defined poli- cies and constraints.
52 L. M. Pereira Moraes et al. 4.6 Insights Layer The Insights Layer encompasses the process of data analysis. This layer handles and analyzes data from all other layers. Example 7 demonstrates the Insights Layer usage by system managers.
Example 7. AÀ manager uses a data mining tool to discover patterns in the text of the documents and categorize them. For instance, the tool identifies the word “metami- zole” and “analgesic” in our current example and categorizes the document as a “drug” document. Moreover, the tool finds the words “hospitalization” in some documents and categorizes them as “hospital procedure”. In the sequence, the manager uses report tools
to generate tables and charts to achieve insights about the number of documents within each category.
Components in this layer include: (1) Reporting tools used to generate reports sum- marizing data, such as tables, graphs, and visuals; (11) Data Analysis tools used to explore and analyze data, often to find relationships between variables and test hypothe- ses; and (111) Data Mining tools used to discover hidden patterns and insights in data, commonly used for tasks like identifying text categories, summarizing documents, and topic modeling. 4.7 Architecture Discussion
4.7 Architecture Discussion BigQA focuses on providing features that align with design principles for a Big Data Question Answering system, rather than being limited to specific technologies or use cases. Hence, every development team can select the technology, software programming language, and QA algorithm that best aligns with their particular application needs. Besides, teams should adjust the architecture to fit the application needs by using only the necessary layers and components.
Furthermore, BigQA is built upon the design principles outlined in Sect. 3. Table2 highlights the layers that cover the design principles. Table 2. The Design Principles and the BigQA layers. Design Principles | BigOA Layers B1-B4 Communication, Big Querying, Security D1-D5 Input, Big Data Storage T1-T2 all T3 Insights T4 Security 5 Guidelines and Pipelines
T4 Security 5 Guidelines and Pipelines In this section, we introduce guidelines and exemplify pipelines to guide organizations and development teams in implementing their Big Data Question Answering systems
BigQA: Big Data Question Answering Architecture 53 following the BigQA architecture. By providing clear and concise instructions on per- forming tasks, guidelines can help reduce errors and improve productivity. On the other hand, pipelines can showcase different BigQA instantiations using current and up-to- date tools and technologies.
Section 5.1 details the proposed guidelines. Section 5.2 showcases different exam- ples of implementing the pipelines. Together, guidelines and implementation pipelines can help organizations achieve their goals more effectively. 5.1. Guidelines for Architecture Implementation
Implementing a Big Data Question Answering system involves the selection of appro- priate components to satisfy the requirements introduced in Sects.3 and 4. Here, we present a comprehensive set of guidelines to support development teams. The guide- lines focus on the BigQA core components and include various technology recommen- dations for instantiating these components. We first describe guidelines for the Data
Lake and the Document Store. Then we introduce guidelines for the Big Data Storage, Big Querying, and Insights layers.