call_id stringclasses 98 values | turn_index int32 1 10 | text stringlengths 1 307 | normalized_text stringlengths 0 301 | needs_manual_review bool 1 class | duration_ms int32 1.3k 12k | audio audioduration (s) |
|---|---|---|---|---|---|---|
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 1 | Who's this? | who's this | false | 12,000 | Not supported with pagination yet |
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 2 | Yeah. I'm gonna pay the | yeah i'm gonna pay the | false | 1,300 | Not supported with pagination yet |
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 3 | I'm gonna pay that in, like, in two days. I'm waiting just waiting on the check to get in the mail. | i'm gonna pay that in like in two days i'm waiting just waiting on the check to get in the mail | false | 10,300 | Not supported with pagination yet |
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 4 | The $446 or whatever. | the 446 or whatever | false | 6,300 | Not supported with pagination yet |
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 5 | Yeah | yep | false | 6,300 | Not supported with pagination yet |
a51fc15e-aac7-474e-b41f-b66ffe76cb42 | 6 | Yeah. I'm I'm self employed, so waiting on people to send me money. | yeah i'm i'm self employed so waiting on people to send me money | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 1 | Five zero one oh, yes. It's *. Uh, hello? . My phone number is five zero one two | 501 oh it i'm sorry | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 2 | My phone number is 50124. I mean, (501) 773-2941 | my phone number is 50124 i mean 501 773 2941 | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 3 | Five zero nine five. Vanessa, I don't know if I'm the | false | 12,000 | Not supported with pagination yet | |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 4 | I would like to make a payment, but I don't know why they didn't take my payment on the ninth because I never called in for my payment. So are you charging me a fee to pay my car note? | i would like to make a payment but i don't know why they didn't take my payment on the ninth because i never called in for my payment so are you charging me a fee to pay my car note | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 5 | That's not-- I'm not, I'm not giving out no extra fees. I don't know why I'm getting even messed up with my insurance. Man | i don't know why i'm stuff with my insurance | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 6 | Okay. So you're trying to charge me a fee to make this payment? | okay so you're trying to charge me a fee to make this payment | false | 6,300 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 7 | * No | no no | false | 2,300 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 8 | I'll just go find another way to pay it. Okay. Thank you. | i'll just go find another way to pay it okay thank you | false | 9,300 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 9 | No. I'm not gonna do it online because I don't know how to do it online. I'm gonna call and pay my card note like I'm paying it without a fee. | no i'm not gonna do it online because i don't know how to do it online i'm gonna call and pay my card note like i'm paying it without a fee | false | 12,000 | Not supported with pagination yet |
74c34acf-6553-4ab7-af0e-f6566e68da35 | 10 | Oh, okay. Well, yes. I'll I'll make a payment then. | oh okay well yes i'll i'll make a payment then | false | 12,000 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 1 | May I ask who's calling? | may i ask who's calling | false | 12,000 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 2 | I was I was trying to look for your guys' number. I was gonna give you guys a callback Thursday on the eighteenth. | i was i was trying to look for your guys' number i was gonna give you guys a callback thursday on the eighteenth | false | 12,000 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 3 | I don't currently have it on me right now. Can I call this number back to | i don't currently have it on me right now can i call this number back to | false | 3,300 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 4 | Uh, make, make-- huh? | make make | false | 7,300 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 5 | 425 | 425 | false | 5,300 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 6 | Yes. Umm... | yes | false | 5,300 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 7 | Um, well, they sent my check to my bank but my bank declined it because of some odd reason so it'll, it'll have to be Thursday. | well they sent my check to my bank but my bank declined it because of some odd reason so it'll it'll have to be thursday | false | 12,000 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 8 | 44146 Henry Street, Shreveport, Louisiana. | 44146 henry street shreveport louisiana | false | 12,000 | Not supported with pagination yet |
34c7a3a3-061d-46ce-bc52-7a3aa0f2c394 | 9 | Right. Um, right. Yes. | right | false | 12,000 | Not supported with pagination yet |
7b0728c3-2d1e-4858-8964-47468305fc58 | 1 | I'm sorry, can you say | i'm sorry can you say that | false | 1,300 | Not supported with pagination yet |
7b0728c3-2d1e-4858-8964-47468305fc58 | 2 | Can you say that-- can you say that again, please? I'm sorry. | can you say that again please i'm sorry | false | 12,000 | Not supported with pagination yet |
7b0728c3-2d1e-4858-8964-47468305fc58 | 3 | Yes. Hang on one second. My account number is 37280831. | yes hang on one second my account number is 37280831 | false | 12,000 | Not supported with pagination yet |
7b0728c3-2d1e-4858-8964-47468305fc58 | 4 | * | false | 11,300 | Not supported with pagination yet | |
7b0728c3-2d1e-4858-8964-47468305fc58 | 5 | 8426 | 8436 | false | 12,000 | Not supported with pagination yet |
7b0728c3-2d1e-4858-8964-47468305fc58 | 6 | Um, I'll make a payment on the 20th, on the arrangement date. I have a question about my warranty. Um, so I need to | i'll make a payment on the twentieth on the arrangement date i have a question about my warranty | false | 12,000 | Not supported with pagination yet |
cb6a928f-16d4-414f-8be6-9e864ae8a321 | 1 | Hi! | hi | false | 6,300 | Not supported with pagination yet |
cb6a928f-16d4-414f-8be6-9e864ae8a321 | 2 | *, can you hear me? | can you hear me | false | 9,300 | Not supported with pagination yet |
cb6a928f-16d4-414f-8be6-9e864ae8a321 | 3 | This she. | this she | false | 12,000 | Not supported with pagination yet |
cb6a928f-16d4-414f-8be6-9e864ae8a321 | 4 | Um, is... how much do I have to pay to get the car released? | is how much do i have to pay to get the car released | false | 12,000 | Not supported with pagination yet |
cb6a928f-16d4-414f-8be6-9e864ae8a321 | 5 | Okay. | okay | false | 12,000 | Not supported with pagination yet |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 1 | * I don't know it. | i i don't know it | false | 8,300 | Not supported with pagination yet |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 2 | * 244 | 7244 | false | 9,300 | Not supported with pagination yet |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 3 | My wife | false | 8,300 | Not supported with pagination yet | |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 4 | Twenty five. Just to take that off. | false | 10,300 | Not supported with pagination yet | |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 5 | Hello? | hello | false | 8,300 | Not supported with pagination yet |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 6 | Three six six Thomas Avenue. | 60 | false | 8,300 | Not supported with pagination yet |
14799f82-9460-4bd5-ba9f-8915f3dbdd4b | 7 | Six zero nine two zero three four five six nine. | false | 12,000 | Not supported with pagination yet | |
447520a7-8bd8-4ded-81da-179f16375c15 | 1 | I don't have the account number at this moment. | i don't have the account number at this moment | false | 9,300 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 2 | One five four three four eight one three zero zero. | 954 348 1300 | false | 8,300 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 3 | Just end it | jo | false | 12,000 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 4 | Yes. | yes | false | 12,000 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 5 | I was calling to make a payment of $506. | i was calling to make a payment of 506 | false | 6,300 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 6 | Yeah. | yeah | false | 12,000 | Not supported with pagination yet |
447520a7-8bd8-4ded-81da-179f16375c15 | 7 | Not yet. Proceed. | not yet | false | 12,000 | Not supported with pagination yet |
4aae19b3-72a1-47e8-8a13-c21cbd10bebf | 1 | Who's speaking? | who's speaking | false | 12,000 | Not supported with pagination yet |
4aae19b3-72a1-47e8-8a13-c21cbd10bebf | 2 | I'm currently at work. I'm currently at work at the moment. Is there any way I can give you a call back? | i'm currently at work i'm currently at work at the moment is there any way i can give you a call back | false | 12,000 | Not supported with pagination yet |
4aae19b3-72a1-47e8-8a13-c21cbd10bebf | 3 | Yeah. | yeah | false | 1,300 | Not supported with pagination yet |
4aae19b3-72a1-47e8-8a13-c21cbd10bebf | 4 | I'll I'll give you | i'll i'll give you | false | 1,300 | Not supported with pagination yet |
4aae19b3-72a1-47e8-8a13-c21cbd10bebf | 5 | Yeah, I'll give you a callback when I get off work. | yeah i'll give you a callback when i get off work | false | 12,000 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 1 | Hello? Oh, hi. | hello oh hi | false | 7,300 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 2 | May I ask who's speaking? | may i ask who's speaking | false | 8,300 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 3 | You're calling from where? | you're calling from where | false | 3,300 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 4 | Hi. How are you today? | hi how are you today | false | 4,300 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 5 | I'm doing okay. | i'm doing okay | false | 12,000 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 6 | Yes. I do apologize. | yes i do apologize | false | 2,300 | Not supported with pagination yet |
35fbfd92-ed35-40bc-aa9e-0b78fc7afc6f | 7 | * guys. Um, so I get paid this Friday. Um, so I'll be making a payment then. I do- I don't unfortunately have it right now this second, but I have to wait till I get paid. | so i get paid this friday | false | 12,000 | Not supported with pagination yet |
3f5b8b99-0f42-409a-87ae-3df154fb3417 | 1 | Who's speaking? | who's speaking | false | 12,000 | Not supported with pagination yet |
3f5b8b99-0f42-409a-87ae-3df154fb3417 | 2 | I'm glad you called me. I didn't have your number. So, with this payment I get paid next Wednesday. Can I make a payment then? | i'm glad you called me i didn't have your number so with this payment i get paid next wednesday can i make a payment then | false | 12,000 | Not supported with pagination yet |
3f5b8b99-0f42-409a-87ae-3df154fb3417 | 3 | Okay. Thank you. | okay thank you | false | 12,000 | Not supported with pagination yet |
3f5b8b99-0f42-409a-87ae-3df154fb3417 | 4 | * | my payment goes through about 9pm on | false | 2,300 | Not supported with pagination yet |
3f5b8b99-0f42-409a-87ae-3df154fb3417 | 5 | ... on Wednesday. So I would have paid, um, yesterday, but my mortgage came out. Um, I was out of, out of the country when I came back. But, um, if | on wednesday | false | 12,000 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 1 | Hello? | hello | false | 6,300 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 2 | Pamela is not here. Can I take a message? | pamela is not here can i take a message | false | 11,300 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 3 | 323 number? | 323 number | false | 5,300 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 4 | Okay. Can I tell her what it's about? | okay can i tell her what it's about | false | 7,300 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 5 | I'm her mother. | i'm her mother | false | 3,300 | Not supported with pagination yet |
10fd9114-6c0b-4d90-bc8d-1ad4ca827f76 | 6 | Oh. Oh, no, I'm not related to... I don't even know who you're calling from, so how could I say... Oh. | oh | false | 12,000 | Not supported with pagination yet |
090c2469-c192-4bb6-8045-a89127291757 | 1 | Who's this? | who's this | false | 12,000 | Not supported with pagination yet |
090c2469-c192-4bb6-8045-a89127291757 | 2 | I'll make a payment today online. | i'll make a payment today online | false | 7,300 | Not supported with pagination yet |
090c2469-c192-4bb6-8045-a89127291757 | 3 | It'll just be the regular payment for now. | it'll just be the regular payment for now | false | 9,300 | Not supported with pagination yet |
090c2469-c192-4bb6-8045-a89127291757 | 4 | I'll make a payment of $800. | i'll make a payment of 800 | false | 10,300 | Not supported with pagination yet |
090c2469-c192-4bb6-8045-a89127291757 | 5 | Yes. I was planning on making it. I just hadn't called to to let you guys know what's going on. | yes i was planning on making it i just hadn't called to to let you guys know what's going on | false | 12,000 | Not supported with pagination yet |
337d1cc8-ab5b-4cfe-9f55-c45e31ca572c | 1 | May I ask who's calling? | may i ask who's calling | false | 12,000 | Not supported with pagination yet |
337d1cc8-ab5b-4cfe-9f55-c45e31ca572c | 2 | Okay. That one, we'll go ahead and make a payment until Thursday, Thursday evening Thursday evening because I don't get paid till Thursday. | okay that one we'll go ahead and make a payment until thursday thursday evening thursday evening because i don't get paid till thursday | false | 12,000 | Not supported with pagination yet |
337d1cc8-ab5b-4cfe-9f55-c45e31ca572c | 3 | I probably can. | i probably can | false | 10,300 | Not supported with pagination yet |
337d1cc8-ab5b-4cfe-9f55-c45e31ca572c | 4 | A lot? This is only our second payment. | a lot this is only our second payment | false | 12,000 | Not supported with pagination yet |
25dca6a9-67ec-46ec-bb94-86aaa1eb9a4e | 1 | * | hello | false | 4,300 | Not supported with pagination yet |
25dca6a9-67ec-46ec-bb94-86aaa1eb9a4e | 2 | Who's this? | who's this | false | 12,000 | Not supported with pagination yet |
25dca6a9-67ec-46ec-bb94-86aaa1eb9a4e | 3 | I won't be, I won't be able to make that payment until next Wednesday. | i won't be i won't be able to make that payment until next wednesday | false | 7,300 | Not supported with pagination yet |
25dca6a9-67ec-46ec-bb94-86aaa1eb9a4e | 4 | Yes, Wednesday. | yes wednesday | false | 11,300 | Not supported with pagination yet |
25dca6a9-67ec-46ec-bb94-86aaa1eb9a4e | 5 | I'll call it I'll I'll call it in and pay it online like I normally do. | i'll call it i'll i'll call it in and pay it online like i normally do | false | 12,000 | Not supported with pagination yet |
5369031c-dc5e-445f-914d-c9df254b0611 | 1 | I don't have the account number. Can I give you any other information? | i don't have the account number can i give you any other information | false | 9,300 | Not supported with pagination yet |
5369031c-dc5e-445f-914d-c9df254b0611 | 2 | Telephone number 251. I'm sorry. 554-4677. My name is | telephone number 251 i'm sorry 554 4677 | false | 11,300 | Not supported with pagination yet |
5369031c-dc5e-445f-914d-c9df254b0611 | 3 | My name is Tamara Law. The account should be under Antonio Fraser. | my name is tamara law the account should be under antonio fraser | false | 6,300 | Not supported with pagination yet |
5369031c-dc5e-445f-914d-c9df254b0611 | 4 | Law, l a w. | law l a w | false | 5,300 | Not supported with pagination yet |
5369031c-dc5e-445f-914d-c9df254b0611 | 5 | Spouse. I'm trying to make the payment, um, I think it was the... I'm trying, I'm just trying to pay that, pay on that account. | spouse | false | 12,000 | Not supported with pagination yet |
a8efb361-8805-42af-9311-4c949719a9d9 | 1 | I don't know it by heart. | i don't know it by heart | false | 6,300 | Not supported with pagination yet |
a8efb361-8805-42af-9311-4c949719a9d9 | 2 | Three one two nine six four zero seven three six. And Brandon | 312 964 0736 | false | 6,300 | Not supported with pagination yet |
a8efb361-8805-42af-9311-4c949719a9d9 | 3 | I did there | brandon deer | false | 12,000 | Not supported with pagination yet |
a8efb361-8805-42af-9311-4c949719a9d9 | 4 | I wanna pay the payment. | i wanna pay the payment | false | 5,300 | Not supported with pagination yet |
a8efb361-8805-42af-9311-4c949719a9d9 | 5 | * Do I have * for extension or no? | do i have for extension or no | false | 12,000 | Not supported with pagination yet |
e2979188-b11a-40ca-81a1-bb885aaa8597 | 1 | Who's speaking? | who's speaking | false | 12,000 | Not supported with pagination yet |
e2979188-b11a-40ca-81a1-bb885aaa8597 | 2 | collections? Y'all sent me to collections because I didn't pay the bill yesterday. | so this is collections y'all sent me to collections because i didn't pay the bill yesterday | false | 10,300 | Not supported with pagination yet |
e2979188-b11a-40ca-81a1-bb885aaa8597 | 3 | Oh, okay. | oh okay | false | 2,300 | Not supported with pagination yet |
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