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ox-ticking” engagement approach from a mile away. More important, a good stakeholder engagement process can do a number of great things for a project – and a place – from improving the design (with genuine user and stakeholder feedback) to cementing political support (“P”, “p”, and “bureaucratic”) and attracting fundin...
https://pressbooks.umn.edu/publicrealm/chapter/4-5-stakeholder-engagement-process/
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I covered the stakeholder engagement process in Chapter 2 – Design, but since it is such an inherently political process, I want to repeat here that planning and implementation for stakeholder engagement is one of the most important things to get right when it comes to planning and design for the urban public realm. Pe...
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s cannot be rushed. A Recent Example – Who cares? For the Minneapolis Public Service Building or PSB, a new City office building located across from City Hall that will be completed in 2020, the project team was not sure who, if anyone, would be interested in the project. Members of the public often are interested in d...
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rs who seemed concerned about this major project. Still, when complete, the PSB will be a facility that is open to the public and that will consolidate all public-facing city business into one building with a grand lobby. Further, there will be a conference center that may be used by the public and a public art program...
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s of the design for the project, spread over six months and three major public meetings.Below is the stakeholder engagement schedule for the new PSB. In addition to using social media and other outlets to reach the broader public, the team focused on communicating with the two neighborhood associations and the one busi...
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neighborhoods) as well as on the general public. The program was based around three big public meetings, two months apart each, with briefings of the neighborhoods and business association in advance of each public meeting. All of the meetings were open to the public. The three major public meetings were held in the sa...
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hborhoods and a few blocks from the project site. Approximately 35 people attended each of the three big public meetings and about half of them were members of the project team, so about 18 members of the public – and mostly the same people for all three meetings. Compare this to around 200 for the public meetings for ...
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, who would come, and if there was any natural constituency interested in the planning and design of the project. The City ordered nine tables and 90 chairs for the first public meeting and by the third meeting the numbers had been reduced to 50 chairs and coffee and cookies for 35. Figure 48. PSB Stakeholder Engagemen...
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Service Building, exterior facing City Hall. HLA. Figure 51. The new Public Service Building, interior lobby. HLA. License Producing the Urban Public Realm: Field Notes on Project Implementation Copyright © by Peter Hendee Brown. All Rights Reserved. Share This Book
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10 Principles of Stakeholder Engagement Alle Posts 11. March 2018 Kategorien Articles Case Studies Stakeholder engagement and stakeholder management are arguably the most important ingredients for successful project delivery and yet are often ignored or undervalued. On the opposite side, I have also worked with projec...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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they forgot they also have to deliver a project. Whole project teams were working for days on StC Powerpoint decks instead of the actual project! Project managers depend on people to respond to the outputs and benefits that they deliver. People will only respond if they are engaged. The phrase “stakeholder management» ...
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power of authority and therefore has to rely on engagement to achieve his/her objectives. And this is a good thing! What Exactly is Stakeholder Engagement? Stakeholder engagement is the practice of interacting with, and influencing project stakeholders to the overall benefit of the project and its advocates. Stakeholde...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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gotiation, compromise, and relationship building. The successful completion of a project usually depends on how the stakeholders view it. Their requirements, expectations, perceptions, personal agendas and concerns will influence the project, shape what success looks like, and impact the outcomes that can be achieved. ...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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al project management. Stakeholder Engagement vs. Stakeholder Management Stakeholder Engagement differs from Stakeholder Management. Stakeholder Management is a process that can be defined as: “the systematic identification, analysis, planning, and implementation of actions designed to engage with stakeholders”. By con...
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gotiation, compromise, and relationship building. Key principles of stakeholder engagement #1 Understand Before aiming to engage and influence stakeholders, it’s crucial to seek to understand the people you will be working with and relying on throughout the phases of the project lifecycle. Sharing information with stak...
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e that can help with this is Stakeholder Mapping. See my Stakeholder Mapping Guide on how to do this. #2 Communicate There have been numerous studies into why projects fail, with ‘bad communication’ often pointed to as the most common reason. Across all sectors and sizes of project, ineffective or insufficient communic...
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dinated teamwork and ineffective risk management. The fundamental challenge of effective communication is based on the clear evidence that ‘what you say is not the same as what they hear’, even with people you know very well. It is therefore easy for communications to be misinterpreted. Good communication requires rele...
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ojects, sometimes justifies the assistance of communication professionals. #3 Consult, early and often The rewards of early and efficient stakeholder consultation should be clear to anyone that has worked on a project where this has not been done well. If you have ever felt ‘I wish I’d known that at the start of the pr...
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ons about who the relevant stakeholders are (e.g. ‘Who else’s views should we be considering?’), and, once these have been identified, questions about the stakeholders’ objectives, success criteria, constraints, key concerns, their stakeholders (e.g. customers), etc., usually provide information that easily justifies t...
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e way and operate with an awareness of human feelings and potential personal agendas. By understanding the root cause of stakeholder behavior, you can assess if there is a better way to work together to maintain a productive relationship. #5 Plan it! A more conscientious and measured approach to stakeholder engagement ...
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ging stakeholders can bring significant benefits. What kind of regular meetings have value? How are they structured? Formal meetings with meeting minutes, or informal ones? This is what Stakeholder Management is. #6 Relationships are key Developing relationships result in increased trust. And where there is trust, peop...
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cross the project environment, minimize uncertainty, and increase the speed of problem-solving and decision-making. #7 Just part of managing risk Stakeholders are important influential resources and should be treated as potential sources of risk and opportunity within the project. Over and above conventional planning, ...
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lders can significantly improve project delivery. See « Risk Management Is Project Management for Adults » for more insights. #8 Compromise The initial step is to establish the most acceptable baseline across a set of stakeholders‘ diverging expectations and priorities. Assess the relative importance of all stakeholder...
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fering interests can then be weighed accordingly with the best compromise solution being at the ‘centre of gravity’. As the leader of the project, it is your judgment as to what this solution is with the rationale and decision being communicated to all parties where appropriate. #9 Understand what success is Project su...
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cess for them in the context of project delivery. See « The Project Success Model » for more insights. #10 Take responsibility Stakeholder engagement is not the job of one member of the project team. It’s the responsibility of everyone to understand their role and to follow the right approach to communication and engag...
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at is expected of people involved in the project. See « Taking and Giving Responsibility as a Project Sponsor » for more insights. When you need some guidance on how to define and measure project success, just download the Project Success Model by clicking on the image. Tags That could also be of interest for you The P...
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– Global Standardization vs. Local Economics 12. April 2026 One of the least discussed challenges in large transformation programs is the illusion of standardization. From the outside, global professional services firms look highly uniform. One brand, one set of services, one methodology, delivered across countries in ...
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ervices Transformation Paradox #4 – Accountability vs. Alignment 1. April 2026 In large transformation programs, accountability is rarely missing. It is distributed. It sits with executive sponsors, steering committees, transformation offices, service line leaders, and partner groups, each with a defined role and a leg...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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across too Read more The Professional Services Transformation Paradox #3 – Long-Term Investment vs. Short-Term Management 27. March 2026 One of the most underestimated constraints in professional services transformation is not technology, capability, or even funding. It is time. Real transformation takes longer than mo...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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kflow solutions are not incremental improvements. They are foundational changes. They Read more The Professional Services Transformation Paradox #2 – Internal vs. Client Execution 26. March 2026 One of the most persistent, and least openly discussed, tensions in professional services firms lies in how they execute thei...
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f large internal programs that quietly struggle to deliver. At first glance, the Read more The Professional Services Transformation Paradox #1 – Technology Alliances vs. Internal Fit 20. March 2026 This article is part of a series exploring the tensions at the core of the Professional Services Transformation Paradox. T...
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r clients often struggle to transform themselves. Not because they lack capability, but because their own structures, incentives, and operating models create resistance Read more The Five Elements of a Strong Governance Structure for Critical Projects 16 January 2025 Every executive has nightmares about that project-th...
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estroy value, reputations, and trust in one fell swoop. 1 The Titanic Failure: The project chugs along, oblivious to the iceberg ahead, burning millions Read more Why Every Critical Project Needs Board Supervision 15. January 2025 Projects are like icebergs—what you see above the surface is just the tip. Below lies the...
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to deliver results without sufficient oversight. This hands-off approach might work for routine initiatives, but when it comes Read more Why Every Critical Project Needs Independent Reviews 14. January 2025 «Trust, but verify.» That timeless adage applies as much to critical projects as it does to diplomacy. Without an...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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d by delays, cost overruns, or outright failures. Here’s the uncomfortable truth: internal stakeholders are often too close to the project to see the Read more Why Every Critical Project Needs an Executive Sponsor 13. January 2025 Launching a critical project without an executive sponsor is like sending a ship to sea w...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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e of a lack of alignment, authority, and support. That’s where the executive sponsor steps in—not just as a figurehead but as the Read more Why Every Critical Project Needs a Dedicated Project Manager 12. January 2025 Far too often, organizations assign critical projects to people who already have full-time roles or, w...
https://www.henricodolfing.ch/en/10-principles-of-stakeholder-engagement/
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lown budgets, and a whole lot of finger-pointing. Here’s the hard truth: if the project is important, it deserves a dedicated project Read more Next
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Board of Directors , conflicts , dei , ESG , Externalities , Long-Term value , Stakeholders More from: Carmen Lu , Martin Lipton , Wachtell Lipton Martin Lipton is a founding partner of Wachtell, Lipton, Rosen & Katz, specializing in mergers and acquisitions and matters affecting corporate policy and strategy. This pos...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
The New Paradigm: A Toolkit For Balancing Conflicting Stakeholder ...
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des The Illusory Promise of Stakeholder Governance (discussed on the Forum here ) by Lucian A. Bebchuk and Roberto Tallarita ; Does Enlightened Shareholder Value add Value (discussed on the Forum here ) and Stakeholder Capitalism in the Time of COVID (discussed on the Forum here ) both by Lucian Bebchuk, Kobi Kastiel, ...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
The New Paradigm: A Toolkit For Balancing Conflicting Stakeholder ...
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Professor Rock (discussed on the Forum here ) by Leo E. Strine, Jr. Companies today face pressure from stakeholders (including non-shareholder politicians and activists) to take positions on myriad issues. Some companies have found themselves swept into political, social and cultural conflicts. Others have been critici...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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me stakeholders regard as socio-political values. Climate and diversity, equity and inclusion (DEI) policies have faced particular scrutiny. The recent wave of demand letters, lawsuits and public clashes continue to stoke stakeholder divisions and draw scrutiny to board and management decision making. Today’s stakehold...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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ards and management should best respond. The U.S. District Court for the Eastern District of Washington recently addressed this particular issue in its dismissal of discrimination claims brought against Starbucks’ DEI policies. In his oral opinion, Judge Bastian reaffirmed the business judgment deference granted to boa...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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e what the court deemed to be a political agenda. “This is not a court of public policy,” Judge Bastian held, adding that “[c]ourts of law have no business involving themselves with legitimate and legal decisions made by the board of directors of public corporations.” See also, Pressure on DEI Initiatives Continues to ...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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igm: A Roadmap for an Implicit Corporate Governance Partnership Between Corporations and Investors to Achieve Sustainable Long-Term Investment and Growth when responding to stakeholder pressure on hot-button issues such as climate, sustainability and DEI. The New Paradigm envisions the relationship between corporations...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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mon goal of creating sustainable long-term value. Businesses need to proactively manage stakeholder (ESG) issues, as externalities and stakeholder conflicts can boomerang back as serious risks to the long-term health of the business. However, elevating, without sound reason, the interests of one stakeholder above the r...
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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n. See also, It’s Time to Adopt The New Paradigm. Importantly, The New Paradigm underscores the need for long-term thinking by corporations and their stakeholders to avoid crises that threaten the survival of businesses and the welfare and prosperity of all market participants.
https://corpgov.law.harvard.edu/2023/08/30/the-new-paradigm-a-toolkit-for-balancing-conflicting-stakeholder-interests-and-protecting-long-term-business-value/
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Corporate governance has become an increasingly important issue in the business landscape as companies grapple with the challenge of balancing the interests of their various stakeholders. As the regulatory environment continues to evolve, companies must adapt their governance strategies to meet the needs of both shareh...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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discusses some of the key principles and practices that can help companies achieve this equilibrium. But first it takes a look at what went wrong in three well-known cases when this balance was not maintained. In each situation, the failure to balance shareholder and stakeholder interests in corporate governance led to...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.167837
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companies concerned and for the wider community. The Enron Scandal The Enron scandal, which came to light in 2001, stands as a glaring example of corporate governance failure. The company’s management prioritised shareholder value, engaging in fraudulent accounting practices and misrepresenting financial information to...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.168005
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ely resulting in Enron’s collapse and causing significant harm to these groups. The BP Deepwater Horizon Disaster The 2010 BP Deepwater Horizon oil spill demonstrates the consequences of imbalanced corporate governance, where stakeholder interests were side-lined. Cost-cutting measures and insufficient safety precautio...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.168120
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kers and causing widespread environmental damage. BP’s focus on shareholder value, at the expense of stakeholder concerns such as worker safety and environmental responsibility, strongly contributed to this disaster. Volkswagen Emissions Scandal In 2015, Volkswagen was found guilty of installing emissions-cheating devi...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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ctices to boost sales and enhance its reputation. This deceitful conduct led to significant financial losses, reputational damage and environmental impacts. Various stakeholders, including customers, investors and communities, were adversely affected by the company’s failure to balance shareholder and stakeholder inter...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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alms of corporate governance and business ethics. At the heart of this discourse lies the question of whether a corporation’s primary responsibility is to its shareholders, emphasising profit maximisation, or to a broader set of stakeholders, which includes employees, customers, suppliers and the community at large. Pr...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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a direct financial interest in the company’s performance. Conversely, ‘stakeholder theorists’ posit that businesses have a wider range of responsibilities, encompassing economic, social and environmental aspects, ultimately promoting long-term sustainability and ethical conduct. As the global business landscape continu...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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xpectations of various and often many stakeholder groups. Understanding the nuances of this ongoing debate through five key principles and practices can provide valuable insights into the complexities of corporate decision-making and the role of businesses in society. Stakeholder Engagement Enhancing stakeholder engage...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
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2026-04-15T02:00:53.168814
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arency and accountability in business operations. Effective communication with stakeholders, including employees, customers, investors, suppliers and communities, ensures that diverse perspectives are considered in the decision-making process. By cultivating an inclusive approach to governance, organisations can better...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.168945
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nability and value creation for all stakeholders. Integrated Reporting Integrated reporting is a critical component of corporate governance, as it consolidates financial and non-financial information to provide a holistic representation of an organisation’s performance. This comprehensive approach enables stakeholders ...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.169178
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s, ultimately fostering informed decision-making. By adopting integrated reporting, companies can demonstrate their commitment to long-term value creation, transparency and accountability, effectively addressing the needs of a wide range of stakeholders. Board Diversity and Independence Board diversity and independence...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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o robust decision-making and effective oversight. By ensuring a heterogeneous mix of skills, expertise and perspectives, a diverse board can better navigate complex business challenges and address the concerns of various stakeholder groups. Additionally, independent directors play a crucial role in maintaining objectiv...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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enhances corporate performance and, ultimately, supports long-term sustainability. Long-term Value Creation Long-term value creation is a fundamental aspect of corporate governance, as it encourages organisations to prioritise sustainable growth over short-term gains. By adopting a forward-looking approach to decision-...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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ng economic, social and environmental challenges. Embracing long-term value creation enables businesses to cultivate resilience, foster innovation and enhance stakeholder relationships, ultimately contributing to the overall health and stability of the organisation and the wider community. Ethical Conduct and Corporate...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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mitment to operating responsibly and sustainably. By adhering to ethical principles and undertaking CSR initiatives, organisations can address environmental, social and governance (ESG) issues, thereby demonstrating their dedication to a broader range of stakeholders. Embracing ethical conduct and CSR not only fosters ...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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e overall success and resilience of the business. Conclusion Balancing shareholder and stakeholder interests in corporate governance is a complex and challenging task. However, by adopting these four key principles and practices companies can work towards achieving a more harmonious and effective governance structure. ...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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2026-04-15T02:00:53.169974
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-term success and stability of the wider economy. About Author / ayianni Previous post EU’s Comprehensive AML & CFT Legislative Overhaul: A Roadmap to Safeguarding the Financial System Next post The Evolving Role of Internal Audit in Risk Management Leave a Comment Cancel reply You Might Also Like Corporate Governance ...
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
Balancing Shareholder and Stakeholder Interests in Corporate Governance - The Compliance Digest
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rnance 23 June 2023 Corporate Governance The Boardroom Challenges of Emerging Technologies and Digital Disruption 1 September 2023
https://thecompliancedigest.com/balancing-shareholder-and-stakeholder-interests-in-corporate-governance/
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