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[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Audit Associate / Audit Assistant Associate in the Accountancy sector.\nSector: Accountancy, Track: Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Audit Associate/Audit Assistant Associate undertakes specific stages of audit work under supervision. He/She begins to appreciate the underlying principles behind the tasks assigned to him as part of the audit plan. He is also able to make adjustments to the application of skills to improve the work tasks or solve non-complex issues. The Audit Associate/Audit Assistant Associate operates in a structured work environment. He is able to build relationships, work in a team and identify ethical issues with reference to the code of professional conduct and ethics. He is able to select and apply from a range of known solutions to familiar problems and takes responsibility for his own learning and performance. He is a trustworthy and meticulous individual.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Engagement Quality Control (Level 4)**, you will be expected to Identify quality control policies and procedures relevant to the assurance engagement, Perform procedures in compliance with the organisation's quality control policies and procedures.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Engagement Execution (Level 4)**, you will be expected to Execute assurance procedures in accordance with the engagement plan, Identify significant accounting and auditing issues, Document results of engagement procedures performed, Document audit evidence obtained, Identify and document exceptions found during assurance procedures.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Engagement Quality Control (Level 4)**, you will be expected to Identify quality control policies and procedures relevant to the assurance engagement, Perform procedures in compliance with the organisation's quality control policies and procedures.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Engagement Execution (Level 4)**, you will be expected to Execute assurance procedures in accordance with the engagement plan, Identify significant accounting and auditing issues, Document results of engagement procedures performed, Document audit evidence obtained, Identify and document exceptions found during assurance procedures.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Audit Manager in the Accountancy sector.\nSector: Accountancy, Track: Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Audit Senior Manager/Audit Manager manages a portfolio of engagements to deliver high quality audit services. He/she also provides leadership on audit engagements which includes client acceptance process, engagement planning, execution and finalisation of an audit engagement. He is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities. The Audit Senior Manager/Audit Manager reviews and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements. He contributes towards continuous improvement in audit methodology and process. He will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Risk Assessment (Level 5)**, you will be expected to Consider the potential for fraud risks in the assessment of control design, Design responses to address the risks identified, Review possible impacts of fraud and anti-money laundering cases, Identify situations that increase probability of fraud occurrence, Identify risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control.\nAs part of **Engagement Completion and Reporting (Level 5)**, you will be expected to Review procedures near the end of the engagement that assist the auditor in forming an opinion, Coach staff on proper engagement completion procedures, Analyse significant and relevant observations arising from the assurance engagement.\nAs part of **Auditor Independence (Level 5)**, you will be expected to Evaluate whether the organisation maintains independence in appearance and of mind, Ascertain effectiveness of safeguards applied and ensure that risks of threats are reduced to an acceptable level such that independence is not compromised..\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Engagement Execution (Level 5)**, you will be expected to Craft recommendations to resolve significant accounting and auditing issues, Document the competence, capabilities and objectivity of the auditor's expert, Guide the team to document results of engagement procedures performed and evidence obtained, Execute procedures on complex and high-risk areas in accordance with the engagement plan, Document significant matters, professional judgments made, and conclusions reached, Identify and assess appropriate responses to exceptions as well as their impact on the engagement.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Engagement Quality Control (Level 5)**, you will be expected to Implement the organisation's review policies and procedures, Perform client and engagement acceptance and continuance procedures, Review work of engagement team members to ensure compliance with quality control procedures.\nAs part of **Auditing and Assurance Standards (Level 5)**, you will be expected to Identify impact on the engagement arising from changes in auditing and other assurance standards, Ensure team is kept up to date with the latest auditing and assurance standards.\nAs part of **Engagement Planning (Level 5)**, you will be expected to Identify impact on audit arising from changes in accounting, auditing and other assurance standards, Identify risks of material misstatements through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Develop responses to address the risks of material misstatement identified.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Engagement Review (Level 5)**, you will be expected to Determine responses to audit exceptions, Determine the engagement procedures provide sufficient and appropriate audit evidence, Determine responses to significant accounting and auditing issues, Review the competence, capabilities and objectivity of the auditor's expert.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Risk Assessment (Level 5)**, you will be expected to Consider the potential for fraud risks in the assessment of control design, Design responses to address the risks identified, Review possible impacts of fraud and anti-money laundering cases, Identify situations that increase probability of fraud occurrence, Identify risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control.\nAs part of **Engagement Completion and Reporting (Level 5)**, you will be expected to Review procedures near the end of the engagement that assist the auditor in forming an opinion, Coach staff on proper engagement completion procedures, Analyse significant and relevant observations arising from the assurance engagement.\nAs part of **Auditor Independence (Level 5)**, you will be expected to Evaluate whether the organisation maintains independence in appearance and of mind, Ascertain effectiveness of safeguards applied and ensure that risks of threats are reduced to an acceptable level such that independence is not compromised..\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Engagement Execution (Level 5)**, you will be expected to Craft recommendations to resolve significant accounting and auditing issues, Document the competence, capabilities and objectivity of the auditor's expert, Guide the team to document results of engagement procedures performed and evidence obtained, Execute procedures on complex and high-risk areas in accordance with the engagement plan, Document significant matters, professional judgments made, and conclusions reached, Identify and assess appropriate responses to exceptions as well as their impact on the engagement.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Engagement Quality Control (Level 5)**, you will be expected to Implement the organisation's review policies and procedures, Perform client and engagement acceptance and continuance procedures, Review work of engagement team members to ensure compliance with quality control procedures.\nAs part of **Auditing and Assurance Standards (Level 5)**, you will be expected to Identify impact on the engagement arising from changes in auditing and other assurance standards, Ensure team is kept up to date with the latest auditing and assurance standards.\nAs part of **Engagement Planning (Level 5)**, you will be expected to Identify impact on audit arising from changes in accounting, auditing and other assurance standards, Identify risks of material misstatements through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Develop responses to address the risks of material misstatement identified.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Engagement Review (Level 5)**, you will be expected to Determine responses to audit exceptions, Determine the engagement procedures provide sufficient and appropriate audit evidence, Determine responses to significant accounting and auditing issues, Review the competence, capabilities and objectivity of the auditor's expert.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Audit Partner / Audit Director in the Accountancy sector.\nSector: Accountancy, Track: Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Audit Partner/Audit Director is a transformational leader who steers the organisation to achieve its business goals and objectives by formulating technical and strategic directions to drive change. He/She provides strategic vision and leadership to the organisation in order to develop and strengthen organisational capabilities and culture. The Audit Partner/Audit Director is expected to promote new ideas and business solutions that result in extended services to existing clients. He constantly seeks to expand client base and support business development activities. He also establishes consistent and rigorous quality and risk management processes and procedures. The Audit Partner/Audit Director uses a multitude of controls and procedures consisting professional, regulatory, business, economic, social and environmental conditions to manage risk exposure.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Disruption Management (Level 6)**, you will be expected to Influence as an effective change agent if business models must be adapted to cope with disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities to lead revenue diversification and growth, Balance cost management with focus on business growth in a highly-complex environment, Capitalise on disruptive forces including technology, market, legal, and business models, Spearhead change management initiatives to cope with business models that have to be adapted due to disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Balance cost management with focus on business growth in a rapidly changing environment.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Auditing and Assurance Standards (Level 6)**, you will be expected to Evaluate impact on overall engagement arising from changes in auditing and other assurance standards, Ensure latest auditing and assurance standards are archived and disseminated in a timely manner.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Engagement Completion and Reporting (Level 6)**, you will be expected to Evaluate whether the financial statements are prepared in accordance with the requirements of the applicable financial reporting frameworks, Develop appropriate audit opinions and related audit reports, including a description of key audit matters, Evaluate significant and relevant observations arising from the engagement, Communicate significant and relevant observations arising from the engagement.\nAs part of **Engagement Quality Control (Level 6)**, you will be expected to Determine the need for consultation with professionals who have specialised expertise, Evaluate whether the engagement team has the relevant capability and competence, Evaluate the organisation's review policies and procedures, Establish direction, supervision and performance of engagement are in compliance with professional standard and applicable legal and regulatory requirements, Evaluate that appropriate client and engagement acceptance and continuance procedures are performed.\nAs part of **Auditor Independence (Level 6)**, you will be expected to Evaluate effectiveness of safeguards in maintaining auditor's independence, Maintain independence in the development and execution of internal audit plans for the organisation, Develop safeguards to maintain auditor's independence.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Risk Assessment (Level 6)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Determine responses to address the risks identified, Assess risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Evaluate situations that increase probability of fraud occurrence.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Governance (Level 6)**, you will be expected to Engage the board and senior management on governance best practices and issues, Influence organisation's compliance culture, Endorse the principles of governance and compliance in the organisation, Adhere to ethical codes of practice when endorsing governance principles and policies to ensure organisational compliance to governance requirements, Articulate the benefits of good governance structure to influence adoption by senior management and the board.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Engagement Review (Level 6)**, you will be expected to Evaluate the competence, capabilities and objectivity of the auditor's expert, Evaluate and approve responses to significant accounting and auditing issues, Evaluate that significant matters arising during the engagement and professional judgments made in reaching those conclusions have been documented sufficiently and appropriately, Evaluate that audit documentation is compliant with the professional standards and applicable legal and regulatory requirements, Evaluate and approve responses to exceptions.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Engagement Planning (Level 6)**, you will be expected to Evaluate responses to the risks of material misstatements, Evaluate impact on engagement arising from changes in accounting, auditing and other assurance standards, Assess risks of material misstatements through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Disruption Management (Level 6)**, you will be expected to Influence as an effective change agent if business models must be adapted to cope with disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities to lead revenue diversification and growth, Balance cost management with focus on business growth in a highly-complex environment, Capitalise on disruptive forces including technology, market, legal, and business models, Spearhead change management initiatives to cope with business models that have to be adapted due to disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Balance cost management with focus on business growth in a rapidly changing environment.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Auditing and Assurance Standards (Level 6)**, you will be expected to Evaluate impact on overall engagement arising from changes in auditing and other assurance standards, Ensure latest auditing and assurance standards are archived and disseminated in a timely manner.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Engagement Completion and Reporting (Level 6)**, you will be expected to Evaluate whether the financial statements are prepared in accordance with the requirements of the applicable financial reporting frameworks, Develop appropriate audit opinions and related audit reports, including a description of key audit matters, Evaluate significant and relevant observations arising from the engagement, Communicate significant and relevant observations arising from the engagement.\nAs part of **Engagement Quality Control (Level 6)**, you will be expected to Determine the need for consultation with professionals who have specialised expertise, Evaluate whether the engagement team has the relevant capability and competence, Evaluate the organisation's review policies and procedures, Establish direction, supervision and performance of engagement are in compliance with professional standard and applicable legal and regulatory requirements, Evaluate that appropriate client and engagement acceptance and continuance procedures are performed.\nAs part of **Auditor Independence (Level 6)**, you will be expected to Evaluate effectiveness of safeguards in maintaining auditor's independence, Maintain independence in the development and execution of internal audit plans for the organisation, Develop safeguards to maintain auditor's independence.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Risk Assessment (Level 6)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Determine responses to address the risks identified, Assess risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Evaluate situations that increase probability of fraud occurrence.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Governance (Level 6)**, you will be expected to Engage the board and senior management on governance best practices and issues, Influence organisation's compliance culture, Endorse the principles of governance and compliance in the organisation, Adhere to ethical codes of practice when endorsing governance principles and policies to ensure organisational compliance to governance requirements, Articulate the benefits of good governance structure to influence adoption by senior management and the board.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Engagement Review (Level 6)**, you will be expected to Evaluate the competence, capabilities and objectivity of the auditor's expert, Evaluate and approve responses to significant accounting and auditing issues, Evaluate that significant matters arising during the engagement and professional judgments made in reaching those conclusions have been documented sufficiently and appropriately, Evaluate that audit documentation is compliant with the professional standards and applicable legal and regulatory requirements, Evaluate and approve responses to exceptions.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Engagement Planning (Level 6)**, you will be expected to Evaluate responses to the risks of material misstatements, Evaluate impact on engagement arising from changes in accounting, auditing and other assurance standards, Assess risks of material misstatements through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Audit Senior in the Accountancy sector.\nSector: Accountancy, Track: Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Audit Senior is expected to team lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement. He/She works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement. He also works closely with clients and manages their expectations to further nurture on-going client relationships. He is able to identify unethical behaviour and react based on the applicable ethical principles. The Audit Senior operates in work contexts that are less standardised and unanticipated changes can be frequent due to changes in the external environment. He is a trustworthy and meticulous individual.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Engagement Planning (Level 4)**, you will be expected to Implement responses to address the risks of material misstatements, Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, as well as business risks, including internal control, Implement changes to engagement strategies arising from changes in accounting, auditing and other assurance standards.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Engagement Review (Level 4)**, you will be expected to Ensure documentation contains relevant evidence, procedures performed and conclusions, Review documentation to determine procedures performed are in accordance with relevant auditing and other assurance standards.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Engagement Quality Control (Level 4)**, you will be expected to Identify quality control policies and procedures relevant to the assurance engagement, Perform procedures in compliance with the organisation's quality control policies and procedures.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Engagement Completion and Reporting (Level 4)**, you will be expected to Identify significant and relevant observations arising from the assurance engagement, Perform assurance procedures near the end of the engagement that assist the auditor in forming an opinion.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Engagement Execution (Level 5)**, you will be expected to Craft recommendations to resolve significant accounting and auditing issues, Document the competence, capabilities and objectivity of the auditor's expert, Guide the team to document results of engagement procedures performed and evidence obtained, Execute procedures on complex and high-risk areas in accordance with the engagement plan, Document significant matters, professional judgments made, and conclusions reached, Identify and assess appropriate responses to exceptions as well as their impact on the engagement.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Engagement Planning (Level 4)**, you will be expected to Implement responses to address the risks of material misstatements, Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, as well as business risks, including internal control, Implement changes to engagement strategies arising from changes in accounting, auditing and other assurance standards.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Engagement Review (Level 4)**, you will be expected to Ensure documentation contains relevant evidence, procedures performed and conclusions, Review documentation to determine procedures performed are in accordance with relevant auditing and other assurance standards.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Engagement Quality Control (Level 4)**, you will be expected to Identify quality control policies and procedures relevant to the assurance engagement, Perform procedures in compliance with the organisation's quality control policies and procedures.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Engagement Completion and Reporting (Level 4)**, you will be expected to Identify significant and relevant observations arising from the assurance engagement, Perform assurance procedures near the end of the engagement that assist the auditor in forming an opinion.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Engagement Execution (Level 5)**, you will be expected to Craft recommendations to resolve significant accounting and auditing issues, Document the competence, capabilities and objectivity of the auditor's expert, Guide the team to document results of engagement procedures performed and evidence obtained, Execute procedures on complex and high-risk areas in accordance with the engagement plan, Document significant matters, professional judgments made, and conclusions reached, Identify and assess appropriate responses to exceptions as well as their impact on the engagement.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Business Valuation Associate / Business Valuation Executive in the Accountancy sector.\nSector: Accountancy, Track: Business Valuation" }, { "role": "assistant", "content": "**Role Summary:**\nThe Business Valuation Associate/Business Valuation Executive has significant responsibility for execution of deliverables. He/She needs to work hands-on on the valuation analysis. He is expected to adhere to standards of ethics and maintain quality assurance in processes. The Business Valuation Associate/Business Valuation Executive participates in business development and stakeholder interaction. He has minimal experience and is expected to embark on a steep learning curve to acquire various skills and expertise in business valuation including valuation of intangible assets. He possesses strong time management and communication skills.\n\n**Core Responsibilities and Abilities:**\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Valuation Approaches and Methodologies (Level 3)**, you will be expected to Identify the possible bases of value, Apply valuation principles consistent with the purposes of the valuation, Apply relevant valuation-related standards and guidelines consistent with the subject of valuation and the purposes of the valuation, Identify the possible premises of value.\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Valuation Research and Analysis (Level 3)**, you will be expected to List parameters to be considered based on valuation purposes, Extract information from relevant databases for valuation purposes, Use sources of information for industry and business benchmark comparison, Perform additional analysis on the database when required for the valuation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Valuation of Different Classes of Interest (Level 3)**, you will be expected to Apply suitable methodologies and models to value each class of interest, Allocate value between the classes of shares, Apply impact of by-laws, articles of incorporation, shareholder agreements, partnership agreements and voting trusts to the subject of valuation.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Valuation Conclusion and Reporting (Level 3)**, you will be expected to Apply appropriate premises of value, bases of value, valuation approaches and valuation methods to the valuation conclusions in reports, Consolidate available information to prepare valuation report, Articulate valuation conclusions based on purposes of valuation after considering the available information.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\n\n**Technical Capabilities:**\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Valuation Approaches and Methodologies (Level 3)**, you will be expected to Identify the possible bases of value, Apply valuation principles consistent with the purposes of the valuation, Apply relevant valuation-related standards and guidelines consistent with the subject of valuation and the purposes of the valuation, Identify the possible premises of value.\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Valuation Research and Analysis (Level 3)**, you will be expected to List parameters to be considered based on valuation purposes, Extract information from relevant databases for valuation purposes, Use sources of information for industry and business benchmark comparison, Perform additional analysis on the database when required for the valuation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Valuation of Different Classes of Interest (Level 3)**, you will be expected to Apply suitable methodologies and models to value each class of interest, Allocate value between the classes of shares, Apply impact of by-laws, articles of incorporation, shareholder agreements, partnership agreements and voting trusts to the subject of valuation.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Valuation Conclusion and Reporting (Level 3)**, you will be expected to Apply appropriate premises of value, bases of value, valuation approaches and valuation methods to the valuation conclusions in reports, Consolidate available information to prepare valuation report, Articulate valuation conclusions based on purposes of valuation after considering the available information.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Business Valuation Manager in the Accountancy sector.\nSector: Accountancy, Track: Business Valuation" }, { "role": "assistant", "content": "**Role Summary:**\nThe Business Valuation Manager is second in charge of various functions including managing the valuation, generating and supporting the business, quality control, technical leadership as well as sourcing appropriate staff for the team. The Business Valuation Manager is a technical expert in all areas of valuation including valuation of intangible assets. He/She should possess considerable amount of experience in valuation, client, stakeholder and business management, project management and team development.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Project Feasibility (Level 4)**, you will be expected to Identify developments in the business environment that impact the clients and/or organisations, Identify potential positive and negative outcomes that the projects bring, Assess the business environment to determine potential challenges faced, Prepare financial projections to facilitate project feasibility assessment, Assess organisational capabilities to assist in project feasibility determination, Seek feedback from direct report to review project feasibility assessment and identify areas for improvement, Report findings to relevant stakeholders in accordance with organisational procedures to ensure stakeholders are updated and consulted.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Valuation Conclusion and Reporting (Level 5)**, you will be expected to Guide the team in amending the reports to clearly articulate the rationales for the valuation conclusions, Define the guidelines for the articulation of the valuation conclusions.\nAs part of **Valuation Research and Analysis (Level 5)**, you will be expected to Identify potential gaps in information to design plan to address these gaps, Guide the team in selecting the information relevant to the valuation purposes, Evaluate suitability of parameters for consideration.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Valuation Approaches and Methodologies (Level 5)**, you will be expected to Review and analyse the bases of value to identify potential gaps and their implications on information inputs and valuation purposes, Review and analyse the premises of value and their implications on information inputs and valuation purpose, Review and analyse different valuation approaches and methods to identify potential gaps and the implications on information inputs and valuation purposes.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Valuation of Different Classes of Interest (Level 5)**, you will be expected to Guide the team in adjusting the impact of the tax and legal frameworks on the subject of valuation, Consult tax and/or legal experts to verify the impact of the tax and legal framework on the subject of valuation, Evaluate the impact of the tax and legal framework on the subject of valuation.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\n\n**Technical Capabilities:**\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Project Feasibility (Level 4)**, you will be expected to Identify developments in the business environment that impact the clients and/or organisations, Identify potential positive and negative outcomes that the projects bring, Assess the business environment to determine potential challenges faced, Prepare financial projections to facilitate project feasibility assessment, Assess organisational capabilities to assist in project feasibility determination, Seek feedback from direct report to review project feasibility assessment and identify areas for improvement, Report findings to relevant stakeholders in accordance with organisational procedures to ensure stakeholders are updated and consulted.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Valuation Conclusion and Reporting (Level 5)**, you will be expected to Guide the team in amending the reports to clearly articulate the rationales for the valuation conclusions, Define the guidelines for the articulation of the valuation conclusions.\nAs part of **Valuation Research and Analysis (Level 5)**, you will be expected to Identify potential gaps in information to design plan to address these gaps, Guide the team in selecting the information relevant to the valuation purposes, Evaluate suitability of parameters for consideration.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Valuation Approaches and Methodologies (Level 5)**, you will be expected to Review and analyse the bases of value to identify potential gaps and their implications on information inputs and valuation purposes, Review and analyse the premises of value and their implications on information inputs and valuation purpose, Review and analyse different valuation approaches and methods to identify potential gaps and the implications on information inputs and valuation purposes.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Valuation of Different Classes of Interest (Level 5)**, you will be expected to Guide the team in adjusting the impact of the tax and legal frameworks on the subject of valuation, Consult tax and/or legal experts to verify the impact of the tax and legal framework on the subject of valuation, Evaluate the impact of the tax and legal framework on the subject of valuation.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Business Valuation Partner / Business Valuation Director in the Accountancy sector.\nSector: Accountancy, Track: Business Valuation" }, { "role": "assistant", "content": "**Role Summary:**\nThe Business Valuation Partner/Business Valuation Director is a team leader in charge of various functions including generating business and growing the business, quality control, technical leadership as well as sourcing appropriate staff for the team. He/She is given the signing authority for any client deliverables in a consultancy role, or responsibility for corporate development in-house. He is not only responsible for the quality of technical output, but also for risk management for the business. The Business Valuation Partner/Business Valuation Director is also looked upon as an expert in valuation and should possess considerable amount of valuation experience including valuation of intangible assets. He is responsible for marketing and business development, client and stakeholder relationship management, and making decisions on engagements and client acceptance.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Project Feasibility (Level 5)**, you will be expected to Review existing and new policies, regulations or procedures, Analyse the results and findings of the feasibility study, Evaluate organisational capabilities for project feasibility determination, Assess feasibility of carrying out project based on organisational capabilities to determine project feasibility, Evaluate alignment of project with organisational objectives to determine project feasibility, Seek inputs from direct reporting officer to add value to the project feasibility assessment findings and recommendations, Recommend authorisation of projects in accordance with feasibility assessment results to support organisational objectives, Propose project initiation decisions with supporting rationale, Evaluate the business environment to determine potential challenges faced, Report findings to relevant stakeholders.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Valuation Conclusion and Reporting (Level 6)**, you will be expected to Sign-off on the valuation conclusions for the valuation reports, Formulate logical, supportable and defendable valuation conclusions for the valuation reports.\nAs part of **Valuation Research and Analysis (Level 6)**, you will be expected to Determine if the information compiled is sufficient to arrive at the valuation conclusions, Assess the appropriateness of the information inputs.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\nAs part of **Valuation Approaches and Methodologies (Level 6)**, you will be expected to Assess and determine the appropriate bases of value based on the information inputs, Assess and determine the appropriate valuation approaches and methods based on the information inputs, Assess and determine the appropriate premises of value based on the information inputs.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Valuation of Different Classes of Interest (Level 6)**, you will be expected to Consult experts to determine the outcome on the subject of valuation, Determine the outcome on the subject of valuation, Assess the impact of the tax and legal frameworks, Consult tax and/or legal experts to provide assessment on the impact of the tax and legal frameworks.\nAs part of **Financial Modelling (Level 6)**, you will be expected to Assess the appropriateness of the assumptions, Determine the assumptions to be applied based on the premises and bases of value, valuation approaches and methods.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\n\n**Technical Capabilities:**\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Project Feasibility (Level 5)**, you will be expected to Review existing and new policies, regulations or procedures, Analyse the results and findings of the feasibility study, Evaluate organisational capabilities for project feasibility determination, Assess feasibility of carrying out project based on organisational capabilities to determine project feasibility, Evaluate alignment of project with organisational objectives to determine project feasibility, Seek inputs from direct reporting officer to add value to the project feasibility assessment findings and recommendations, Recommend authorisation of projects in accordance with feasibility assessment results to support organisational objectives, Propose project initiation decisions with supporting rationale, Evaluate the business environment to determine potential challenges faced, Report findings to relevant stakeholders.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Valuation Conclusion and Reporting (Level 6)**, you will be expected to Sign-off on the valuation conclusions for the valuation reports, Formulate logical, supportable and defendable valuation conclusions for the valuation reports.\nAs part of **Valuation Research and Analysis (Level 6)**, you will be expected to Determine if the information compiled is sufficient to arrive at the valuation conclusions, Assess the appropriateness of the information inputs.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\nAs part of **Valuation Approaches and Methodologies (Level 6)**, you will be expected to Assess and determine the appropriate bases of value based on the information inputs, Assess and determine the appropriate valuation approaches and methods based on the information inputs, Assess and determine the appropriate premises of value based on the information inputs.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Valuation of Different Classes of Interest (Level 6)**, you will be expected to Consult experts to determine the outcome on the subject of valuation, Determine the outcome on the subject of valuation, Assess the impact of the tax and legal frameworks, Consult tax and/or legal experts to provide assessment on the impact of the tax and legal frameworks.\nAs part of **Financial Modelling (Level 6)**, you will be expected to Assess the appropriateness of the assumptions, Determine the assumptions to be applied based on the premises and bases of value, valuation approaches and methods.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Business Valuation Senior / Business Valuation Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Business Valuation" }, { "role": "assistant", "content": "**Role Summary:**\nThe Business Valuation Senior/Business Valuation Senior Executive is in charge of day to day operations, from a valuation perspective. He/She manages the valuation exercise for the client engagements that he is responsible for, or the business that he belongs to. He is expected to adhere to standards of ethics and maintain quality assurance in processes. The Business Valuation Senior/Business Valuation Senior Executive participates in business development and is expected to interact with stakeholders to manage project deliverables and timeline. He has a significant level of technical expertise including valuation of intangible assets and is very hands on with the valuation exercise. He possesses strong time management and communication skills.\n\n**Core Responsibilities and Abilities:**\nAs part of **Project Feasibility (Level 3)**, you will be expected to Compile proper documentation relating to feasibility studies, Conduct a macro analysis, Prepare feasibility reports to support the viability of projects.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Valuation Approaches and Methodologies (Level 4)**, you will be expected to Review the various bases of value for relevancy, Review appropriateness of valuation principles, Review the valuation approaches and methods for consistency with the bases of value, premises of value and purposes of the valuation, Review the various premises of value for relevancy.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Valuation of Different Classes of Interest (Level 4)**, you will be expected to Review the level of value from the application of the valuation approaches and methods, Review the impact relating to the valuation of securities of public companies, Review the impact of allocating value between the classes of shares, Review the impact of by-laws, articles of incorporation, shareholder agreements, partnership agreements and voting trusts to the subject of valuation.\nAs part of **Valuation Research and Analysis (Level 4)**, you will be expected to Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Train the team on the use of relevant databases, Review relevance and reliability of primary and secondary information.\nAs part of **Valuation Conclusion and Reporting (Level 4)**, you will be expected to Apply the guidelines for the articulation of the valuation conclusions, Review the valuation reports for inaccuracies, Review the valuation reports for gaps and provide suggestions to bridge the gaps.\n\n**Technical Capabilities:**\nAs part of **Project Feasibility (Level 3)**, you will be expected to Compile proper documentation relating to feasibility studies, Conduct a macro analysis, Prepare feasibility reports to support the viability of projects.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Valuation Approaches and Methodologies (Level 4)**, you will be expected to Review the various bases of value for relevancy, Review appropriateness of valuation principles, Review the valuation approaches and methods for consistency with the bases of value, premises of value and purposes of the valuation, Review the various premises of value for relevancy.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Valuation of Different Classes of Interest (Level 4)**, you will be expected to Review the level of value from the application of the valuation approaches and methods, Review the impact relating to the valuation of securities of public companies, Review the impact of allocating value between the classes of shares, Review the impact of by-laws, articles of incorporation, shareholder agreements, partnership agreements and voting trusts to the subject of valuation.\nAs part of **Valuation Research and Analysis (Level 4)**, you will be expected to Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Train the team on the use of relevant databases, Review relevance and reliability of primary and secondary information.\nAs part of **Valuation Conclusion and Reporting (Level 4)**, you will be expected to Apply the guidelines for the articulation of the valuation conclusions, Review the valuation reports for inaccuracies, Review the valuation reports for gaps and provide suggestions to bridge the gaps." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Chief Risk Officer / Risk Partner / Head of Risk / Enterprise Risk Management Director in the Accountancy sector.\nSector: Accountancy, Track: Enterprise Risk Management" }, { "role": "assistant", "content": "**Role Summary:**\nThe Chief Risk Officer/Risk Partner/Head of Risk/Enterprise Risk Management Director manages the overall risk exposure across the organisation in collaboration with relevant business units and senior stakeholders. He/She develops and defines enterprise-level policies and frameworks which establishes acceptable risk appetite and strategies to maintain the organisation's collective risk exposure. He reviews the monitoring and management of enterprise risk exposure, including identifying and measuring risks from an organisational level, and implementing appropriate risk controls across the organisation. He also leads planning for recovery and resolution activities after high-risk incidents in collaboration with business units. The Chief Risk Officer/Risk Partner/Head of Risk/Enterprise Risk Management Director is strategically oriented, well-versed with all aspects of the business including decision-making processes and able to connect the dots to achieve outcomes. He is conceptual, highly experienced in various risk disciplines and takes a big picture approach. He is an influential leader, leading and developing the team, and works well with a wide range of senior stakeholders. He has strong interpersonal skills and the ability to change undesirable behaviours with more desirable ones.\n\n**Core Responsibilities and Abilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Risk Appetite and Goals Setting (Level 5)**, you will be expected to Communicate risk appetite and risk goals to employees, Continuously evaluate risk appetite and tolerance level for accuracy and relevancy, Refine risk appetite and risk goals in accordance with risk management framework and process, Develop organisation's risk appetite and risk goals in consultation with relevant stakeholders, Provide guidance when risk tolerance level has exceeded, Operationalise risk appetite and risk goals into risk metrics in accordance with organisational processes, Assess environmental factors that may have an impact on the organisation's risk management process, Develop risk appetite reporting process for incidents where risk tolerance level has been exceeded.\nAs part of **Systems Thinking (Level 5)**, you will be expected to Use systems thinking tools to formulate possible solutions to resolve issues that affect the achievement of desired goals and outcomes, Select suitable solutions using established criteria to resolve issues that affect the achievement of desired goals and outcomes, Develop an implementation plan for the chosen solutions to resolve issues that affect the achievement of desired goals and outcomes in an organisation, Understand cause-and-effect relationships, Recommend corrective actions to improve chosen solutions, Provide direction to improve organisational systems, Evaluate the effectiveness of system thinking application, Project the short and long term impact of interventions and changes, Inspire culture and habit of broad, integrated systems thinking within the organisation, Develop effective strategies targeting management of multi-disciplinary and interdependent manufacturing processes, Anticipate wider organisational implications of changing or introducing new processes, Diagnose manufacturing issues by evaluating a broad range of variables, Drive interventions utilising enterprise knowledge management (EKM) to foster an enterprise thinking culture across the organisation, Align organisational stakeholders and the design community to enhance effectiveness and depth of design work, Manage the anticipated impact of trade-offs to the various elements of systems, Develop strategies to deal with different systems archetypes, Formulate multiple interventions to address the identified root causes to design problems, Project the short and longer term impact of interventions and changes, Diagnose complex manufacturing issues by comprehensively evaluating a broad range of variables, Develop effective strategies targeting management of complex and interdependent manufacturing processes.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Risk Advisory (Level 6)**, you will be expected to Review all materials and references of the risk advices, Review the risk positions and overall risk strategies vis-à-vis business strategies, Identify key business drivers and overall business model, Review draft frameworks to support provision of risk advice vis-à-vis clients' or organisations' business strategies, Review analyses of relevant risk impact.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\n\n**Technical Capabilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Risk Appetite and Goals Setting (Level 5)**, you will be expected to Communicate risk appetite and risk goals to employees, Continuously evaluate risk appetite and tolerance level for accuracy and relevancy, Refine risk appetite and risk goals in accordance with risk management framework and process, Develop organisation's risk appetite and risk goals in consultation with relevant stakeholders, Provide guidance when risk tolerance level has exceeded, Operationalise risk appetite and risk goals into risk metrics in accordance with organisational processes, Assess environmental factors that may have an impact on the organisation's risk management process, Develop risk appetite reporting process for incidents where risk tolerance level has been exceeded.\nAs part of **Systems Thinking (Level 5)**, you will be expected to Use systems thinking tools to formulate possible solutions to resolve issues that affect the achievement of desired goals and outcomes, Select suitable solutions using established criteria to resolve issues that affect the achievement of desired goals and outcomes, Develop an implementation plan for the chosen solutions to resolve issues that affect the achievement of desired goals and outcomes in an organisation, Understand cause-and-effect relationships, Recommend corrective actions to improve chosen solutions, Provide direction to improve organisational systems, Evaluate the effectiveness of system thinking application, Project the short and long term impact of interventions and changes, Inspire culture and habit of broad, integrated systems thinking within the organisation, Develop effective strategies targeting management of multi-disciplinary and interdependent manufacturing processes, Anticipate wider organisational implications of changing or introducing new processes, Diagnose manufacturing issues by evaluating a broad range of variables, Drive interventions utilising enterprise knowledge management (EKM) to foster an enterprise thinking culture across the organisation, Align organisational stakeholders and the design community to enhance effectiveness and depth of design work, Manage the anticipated impact of trade-offs to the various elements of systems, Develop strategies to deal with different systems archetypes, Formulate multiple interventions to address the identified root causes to design problems, Project the short and longer term impact of interventions and changes, Diagnose complex manufacturing issues by comprehensively evaluating a broad range of variables, Develop effective strategies targeting management of complex and interdependent manufacturing processes.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Risk Advisory (Level 6)**, you will be expected to Review all materials and references of the risk advices, Review the risk positions and overall risk strategies vis-à-vis business strategies, Identify key business drivers and overall business model, Review draft frameworks to support provision of risk advice vis-à-vis clients' or organisations' business strategies, Review analyses of relevant risk impact.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Enterprise Risk Management Associate / Enterprise Risk Management Executive in the Accountancy sector.\nSector: Accountancy, Track: Enterprise Risk Management" }, { "role": "assistant", "content": "**Role Summary:**\nThe Enterprise Risk Management Associate/Enterprise Risk Management Executive is responsible for supporting the implementation of enterprise risk management (ERM) activities, as well as policy and process maintenance. He/She gathers information, monitors and flags issues within ERM systems. He assists in preparing documents and reports for management review. He monitors adherence to risk policy and guidelines, supporting overall communication and risk reporting mechanisms. He also supports identification of resolution activities after high-risk incidents. The Enterprise Risk Management Associate/Enterprise Risk Management Executive is inquisitive, adaptable, a quick learner and is able to execute work independently. He is highly motivated, takes initiative and able to deliver outcomes as required. He is also analytical, and process and task-oriented in carrying out required procedures. He possesses strong time management, interpersonal and communication skills. The Enterprise Risk Management Associate/Enterprise Risk Management Executive would typically have had prior exposure to other accounting and advisory functions, and is expected to embark on a steep learning curve to acquire ERM skills and expertise. He has basic knowledge of organisations' business model and culture.\n\n**Core Responsibilities and Abilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Business Continuity Management (Level 3)**, you will be expected to Conduct periodic review of business continuity plans to ensure its currency and effectiveness, Implement business continuity plans for business-critical operations, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Apply appropriate techniques to support the development of business continuity strategies and plans, Propose refinements to business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies and assist in development of business continuity strategies and plans, Implement business continuity plans for business critical operations, Perform maintenance of infrastructure to ensure smooth operation of critical business functions, Analyse business continuity plans to ensure understanding of scope of engagement, Implement business continuity plans for critical business operations, Collaborate with co-workers to ensure understanding of own responsibilities during execution of business continuity plans, Document formal exercise and testing to submit for management review and refinement of the business continuity strategies and plans, Apply facilitation techniques to support development of business continuity strategies, Support the periodic conduct of crisis response, recovery exercises and business continuity audits in consultation with relevant stakeholders to ensure organisational readiness during crisis situations, Interpret business continuity strategies and assist in the development of business continuity plans, Participate in organisation's business continuity testing for infrastructure and critical business applications on a regular basis in accordance with business continuity testing plans to ensure organisational readiness during crisis situations, Communicate objectives of conducting business continuity exercises and tests to garner support and participation from organisation members, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Business Process Analysis (Level 3)**, you will be expected to Communicate gaps to business process owner and provide suggestions for improvements, Identify gaps in design of the business processes, Document the business processes using narrative and flowcharts.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Risk Appetite and Goals Setting (Level 3)**, you will be expected to Identify factors that may have impact on organisations' risks, Gather data on best practices for efficient risk management, Assess organisations risk appetite thresholds, Identify potential risks arising from social and digital platforms including social media reputational risks, Ensure risk assessment processes are implemented, Identify when risk tolerance level has been exceeded.\nAs part of **Systems Thinking (Level 3)**, you will be expected to Apply systems thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes of the organisation, Document process of applying systems thinking in problem-solving and decision-making, Understand how various processes are related, Assess processes and systems in a holistic manner, Identify potential domino effects or chain reactions caused by new process steps or decisions, Envision the big picture and how isolated areas impact processes as a whole, Interpret interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing processes to facilitate decision making, Break down concepts and issues to facilitate understanding of individual parts of their systems, Identify and diagnose the root causes of problems, Analyse causal relationships and draw connections between elements of a system causing feedback to one another, Apply concepts of systems archetypes to analyse and attain holistic understanding of problems, Identify counterproductive approaches in solving issues or problems, Envision the big picture and how isolated areas impact the process as a whole, Interpret complex interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing process to facilitate decision making.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Risk Advisory (Level 4)**, you will be expected to Form recommendations on risk issues and implications, Analyse data on business operations and processes to identify risks, Compile references in a systematic and organised manner to support risk advice, Communicate organisations' key risk requirements and related management systems to stakeholders, Review data on various tax developments, Identify non-compliance based on relevant requirements, Facilitate team members' business work streams and project feasibility.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\n\n**Technical Capabilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Business Continuity Management (Level 3)**, you will be expected to Conduct periodic review of business continuity plans to ensure its currency and effectiveness, Implement business continuity plans for business-critical operations, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Apply appropriate techniques to support the development of business continuity strategies and plans, Propose refinements to business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies and assist in development of business continuity strategies and plans, Implement business continuity plans for business critical operations, Perform maintenance of infrastructure to ensure smooth operation of critical business functions, Analyse business continuity plans to ensure understanding of scope of engagement, Implement business continuity plans for critical business operations, Collaborate with co-workers to ensure understanding of own responsibilities during execution of business continuity plans, Document formal exercise and testing to submit for management review and refinement of the business continuity strategies and plans, Apply facilitation techniques to support development of business continuity strategies, Support the periodic conduct of crisis response, recovery exercises and business continuity audits in consultation with relevant stakeholders to ensure organisational readiness during crisis situations, Interpret business continuity strategies and assist in the development of business continuity plans, Participate in organisation's business continuity testing for infrastructure and critical business applications on a regular basis in accordance with business continuity testing plans to ensure organisational readiness during crisis situations, Communicate objectives of conducting business continuity exercises and tests to garner support and participation from organisation members, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Business Process Analysis (Level 3)**, you will be expected to Communicate gaps to business process owner and provide suggestions for improvements, Identify gaps in design of the business processes, Document the business processes using narrative and flowcharts.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Risk Appetite and Goals Setting (Level 3)**, you will be expected to Identify factors that may have impact on organisations' risks, Gather data on best practices for efficient risk management, Assess organisations risk appetite thresholds, Identify potential risks arising from social and digital platforms including social media reputational risks, Ensure risk assessment processes are implemented, Identify when risk tolerance level has been exceeded.\nAs part of **Systems Thinking (Level 3)**, you will be expected to Apply systems thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes of the organisation, Document process of applying systems thinking in problem-solving and decision-making, Understand how various processes are related, Assess processes and systems in a holistic manner, Identify potential domino effects or chain reactions caused by new process steps or decisions, Envision the big picture and how isolated areas impact processes as a whole, Interpret interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing processes to facilitate decision making, Break down concepts and issues to facilitate understanding of individual parts of their systems, Identify and diagnose the root causes of problems, Analyse causal relationships and draw connections between elements of a system causing feedback to one another, Apply concepts of systems archetypes to analyse and attain holistic understanding of problems, Identify counterproductive approaches in solving issues or problems, Envision the big picture and how isolated areas impact the process as a whole, Interpret complex interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing process to facilitate decision making.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Risk Advisory (Level 4)**, you will be expected to Form recommendations on risk issues and implications, Analyse data on business operations and processes to identify risks, Compile references in a systematic and organised manner to support risk advice, Communicate organisations' key risk requirements and related management systems to stakeholders, Review data on various tax developments, Identify non-compliance based on relevant requirements, Facilitate team members' business work streams and project feasibility.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Enterprise Risk Management Manager in the Accountancy sector.\nSector: Accountancy, Track: Enterprise Risk Management" }, { "role": "assistant", "content": "**Role Summary:**\nThe Enterprise Risk Management Manager is responsible for managing enterprise-wide risks through collaboration across the organisations' risk discipline. He/She works with internal stakeholders to establish risk criteria within different business units, develop risk reporting mechanisms and propose controls that support risk mitigation plans according to enterprise-level frameworks. He also develops risk profiles to analyse the severity of risks. He also assists with the planning for recovery and resolution activities after high-risk incidents in collaboration with business units. The Enterprise Risk Management Manager is results-oriented, innovative and able to work independently. He has broad knowledge of the organisation, decision-making processes and business model. He has an analytical mindset and can communicate with senior management on sensitive risk-related issues. He is also adept at managing a diverse group of stakeholders across the organisation and guiding his team. He is familiar with the various risk disciplines within various industries and possesses knowledge of different types of risks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Systems Thinking (Level 4)**, you will be expected to Analyse issues that affect the achievement of desired goals and outcomes, Monitor interrelationships of systems and processes, Assess the effectiveness of the chosen solutions using an appropriate evaluation process, Evaluate the performance of system applications, Implement systems thinking approaches and processes to propose solutions, Predict changes to processes and interdependencies over time as a result of operational needs and market constraints, Leverage interdependencies to suggest tweaks to interventions and changes for greater impact and more controlled outcomes, Forecast the long term business impact of proposed interventions and changes, Simulate effects of management decisions using design simulation tools, Critique mental models and archetypes to challenge current ways of thinking, Synthesise insights and link patterns and trends across different organisational systems, programmes and operations, Evaluate interactions between systems and their external environment to determine causal relationships, Guide stakeholders to interpret design problems in new ways, Facilitate the use of systems thinking to change perceptions and mental models to bring about new design insights and ideas, Simulate effects of management decisions, using design simulation tools, Predict changes to processes and interdependencies overtime as a result of operational needs and market constraints.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Risk Appetite and Goals Setting (Level 4)**, you will be expected to Examine risk goals for organisations implementation, Roll-out best practices for efficient risk management, Incorporate measures to foster sustainability of risk goals, Review incidents when risk tolerance level has been exceeded to determine if the risk level needs to be changed, Articulate risk appetite statements to others to work towards achieve goals, Manage risk assessment process to monitor risk tolerance levels, Investigate factors that may have an impact on organisations risk management process, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Assess organisations risk appetite thresholds.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Risk Advisory (Level 5)**, you will be expected to Analyse the recommended technical positions and overall advice in the draft risk advice, Ascertain best practices on managing risk, Propose appropriate compliance advice in consultation with relevant stakeholders, Manage and drive work activities, Present risk advice in a manner that is easily understood by client or management, Advise clients on emerging risks due to regulatory updates.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\n\n**Technical Capabilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Systems Thinking (Level 4)**, you will be expected to Analyse issues that affect the achievement of desired goals and outcomes, Monitor interrelationships of systems and processes, Assess the effectiveness of the chosen solutions using an appropriate evaluation process, Evaluate the performance of system applications, Implement systems thinking approaches and processes to propose solutions, Predict changes to processes and interdependencies over time as a result of operational needs and market constraints, Leverage interdependencies to suggest tweaks to interventions and changes for greater impact and more controlled outcomes, Forecast the long term business impact of proposed interventions and changes, Simulate effects of management decisions using design simulation tools, Critique mental models and archetypes to challenge current ways of thinking, Synthesise insights and link patterns and trends across different organisational systems, programmes and operations, Evaluate interactions between systems and their external environment to determine causal relationships, Guide stakeholders to interpret design problems in new ways, Facilitate the use of systems thinking to change perceptions and mental models to bring about new design insights and ideas, Simulate effects of management decisions, using design simulation tools, Predict changes to processes and interdependencies overtime as a result of operational needs and market constraints.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Risk Appetite and Goals Setting (Level 4)**, you will be expected to Examine risk goals for organisations implementation, Roll-out best practices for efficient risk management, Incorporate measures to foster sustainability of risk goals, Review incidents when risk tolerance level has been exceeded to determine if the risk level needs to be changed, Articulate risk appetite statements to others to work towards achieve goals, Manage risk assessment process to monitor risk tolerance levels, Investigate factors that may have an impact on organisations risk management process, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Assess organisations risk appetite thresholds.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Risk Advisory (Level 5)**, you will be expected to Analyse the recommended technical positions and overall advice in the draft risk advice, Ascertain best practices on managing risk, Propose appropriate compliance advice in consultation with relevant stakeholders, Manage and drive work activities, Present risk advice in a manner that is easily understood by client or management, Advise clients on emerging risks due to regulatory updates.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Enterprise Risk Management Senior / Enterprise Risk Management Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Enterprise Risk Management" }, { "role": "assistant", "content": "**Role Summary:**\nThe Enterprise Risk Management Senior/Enterprise Risk Management Senior Executive is responsible for implementing enterprise risk management (ERM) activities in collaboration with various business units, as well as identifying and escalating routine and emerging enterprise risks through the execution of ERM framework procedures. He/She communicates and highlights risk profiles for management review. He also recommends and executes activities to manage and respond to risks within the business. He facilitates risk management units in adhering to enterprise risk management policies and frameworks. He also supports planning for recovery and resolution activities after high-risk incidents in collaboration with business units. The Enterprise Risk Management Senior/Enterprise Risk Management Senior Executive is results-oriented and self-reliant in meeting goals and objectives. He has a good understanding of the organisations' business model, culture and value chain. He possesses the ability to think strategically, demonstrate good judgment and execute procedures with quality. He can collaborate with others to achieve a common goal and foster enthusiasm. He should possess excellent communication, facilitation and interpersonal skills.\n\n**Core Responsibilities and Abilities:**\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Systems Thinking (Level 3)**, you will be expected to Apply systems thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes of the organisation, Document process of applying systems thinking in problem-solving and decision-making, Understand how various processes are related, Assess processes and systems in a holistic manner, Identify potential domino effects or chain reactions caused by new process steps or decisions, Envision the big picture and how isolated areas impact processes as a whole, Interpret interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing processes to facilitate decision making, Break down concepts and issues to facilitate understanding of individual parts of their systems, Identify and diagnose the root causes of problems, Analyse causal relationships and draw connections between elements of a system causing feedback to one another, Apply concepts of systems archetypes to analyse and attain holistic understanding of problems, Identify counterproductive approaches in solving issues or problems, Envision the big picture and how isolated areas impact the process as a whole, Interpret complex interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing process to facilitate decision making.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Continuity Management (Level 3)**, you will be expected to Conduct periodic review of business continuity plans to ensure its currency and effectiveness, Implement business continuity plans for business-critical operations, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Apply appropriate techniques to support the development of business continuity strategies and plans, Propose refinements to business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies and assist in development of business continuity strategies and plans, Implement business continuity plans for business critical operations, Perform maintenance of infrastructure to ensure smooth operation of critical business functions, Analyse business continuity plans to ensure understanding of scope of engagement, Implement business continuity plans for critical business operations, Collaborate with co-workers to ensure understanding of own responsibilities during execution of business continuity plans, Document formal exercise and testing to submit for management review and refinement of the business continuity strategies and plans, Apply facilitation techniques to support development of business continuity strategies, Support the periodic conduct of crisis response, recovery exercises and business continuity audits in consultation with relevant stakeholders to ensure organisational readiness during crisis situations, Interpret business continuity strategies and assist in the development of business continuity plans, Participate in organisation's business continuity testing for infrastructure and critical business applications on a regular basis in accordance with business continuity testing plans to ensure organisational readiness during crisis situations, Communicate objectives of conducting business continuity exercises and tests to garner support and participation from organisation members, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Risk Appetite and Goals Setting (Level 4)**, you will be expected to Examine risk goals for organisations implementation, Roll-out best practices for efficient risk management, Incorporate measures to foster sustainability of risk goals, Review incidents when risk tolerance level has been exceeded to determine if the risk level needs to be changed, Articulate risk appetite statements to others to work towards achieve goals, Manage risk assessment process to monitor risk tolerance levels, Investigate factors that may have an impact on organisations risk management process, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Assess organisations risk appetite thresholds.\nAs part of **Risk Advisory (Level 4)**, you will be expected to Form recommendations on risk issues and implications, Analyse data on business operations and processes to identify risks, Compile references in a systematic and organised manner to support risk advice, Communicate organisations' key risk requirements and related management systems to stakeholders, Review data on various tax developments, Identify non-compliance based on relevant requirements, Facilitate team members' business work streams and project feasibility.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation.\n\n**Technical Capabilities:**\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Systems Thinking (Level 3)**, you will be expected to Apply systems thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes of the organisation, Document process of applying systems thinking in problem-solving and decision-making, Understand how various processes are related, Assess processes and systems in a holistic manner, Identify potential domino effects or chain reactions caused by new process steps or decisions, Envision the big picture and how isolated areas impact processes as a whole, Interpret interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing processes to facilitate decision making, Break down concepts and issues to facilitate understanding of individual parts of their systems, Identify and diagnose the root causes of problems, Analyse causal relationships and draw connections between elements of a system causing feedback to one another, Apply concepts of systems archetypes to analyse and attain holistic understanding of problems, Identify counterproductive approaches in solving issues or problems, Envision the big picture and how isolated areas impact the process as a whole, Interpret complex interdependencies within the manufacturing processes to support effective decisions regarding interventions and changes, Frame current issues in the context of the end-to-end manufacturing process to facilitate decision making.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Fraud Risk Management (Level 3)**, you will be expected to Identify red flags indicating that fraud may have been committed, Perform effective document review to uncover possible frauds, Identify key fraud risk areas, Conduct basic investigation of suspicious activities to determine presence of fraud through the collection of data and information from various sources, Identify and report any fraudulent activities in accordance with organisational procedures, Detect suspicious activities or potential fraudulent transactions.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Business Continuity Management (Level 3)**, you will be expected to Conduct periodic review of business continuity plans to ensure its currency and effectiveness, Implement business continuity plans for business-critical operations, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Apply appropriate techniques to support the development of business continuity strategies and plans, Propose refinements to business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies and assist in development of business continuity strategies and plans, Implement business continuity plans for business critical operations, Perform maintenance of infrastructure to ensure smooth operation of critical business functions, Analyse business continuity plans to ensure understanding of scope of engagement, Implement business continuity plans for critical business operations, Collaborate with co-workers to ensure understanding of own responsibilities during execution of business continuity plans, Document formal exercise and testing to submit for management review and refinement of the business continuity strategies and plans, Apply facilitation techniques to support development of business continuity strategies, Support the periodic conduct of crisis response, recovery exercises and business continuity audits in consultation with relevant stakeholders to ensure organisational readiness during crisis situations, Interpret business continuity strategies and assist in the development of business continuity plans, Participate in organisation's business continuity testing for infrastructure and critical business applications on a regular basis in accordance with business continuity testing plans to ensure organisational readiness during crisis situations, Communicate objectives of conducting business continuity exercises and tests to garner support and participation from organisation members, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans.\nAs part of **Environment and Social Governance (Level 3)**, you will be expected to Communicate ESG approaches with clients, Engage stakeholders to understand their ESG needs, Identify opportunities from ESG research, Apply ESG rating methodologies, Keep abreast of changes to Industry sustainability guidelines, Conduct research on latest industry ESG, conventions practices and standards, Identify ESG risks, Engage investors to understand their ESG needs, Integrate ESG research into investment research across asset classes and alternative investments, Communicate ESG investment approaches with clients.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Risk Appetite and Goals Setting (Level 4)**, you will be expected to Examine risk goals for organisations implementation, Roll-out best practices for efficient risk management, Incorporate measures to foster sustainability of risk goals, Review incidents when risk tolerance level has been exceeded to determine if the risk level needs to be changed, Articulate risk appetite statements to others to work towards achieve goals, Manage risk assessment process to monitor risk tolerance levels, Investigate factors that may have an impact on organisations risk management process, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Assess organisations risk appetite thresholds.\nAs part of **Risk Advisory (Level 4)**, you will be expected to Form recommendations on risk issues and implications, Analyse data on business operations and processes to identify risks, Compile references in a systematic and organised manner to support risk advice, Communicate organisations' key risk requirements and related management systems to stakeholders, Review data on various tax developments, Identify non-compliance based on relevant requirements, Facilitate team members' business work streams and project feasibility.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Accountant / Senior Accounts Executive in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Accountant/Senior Accounts Executive is involved in most, if not all, aspects of accounting and oversees the day-to-day activities of the accounting team. He/she ensures that the organisation's finance function is well organised as well as produces timely and accurate financial statements and management accounts, thus achieving compliance with corporate policies and statutory requirements. He must also analyse data and understand the financial performance and position of the organisation in order to develop suitable accounting policies to meet reporting requirements and to produce any special reports required by the management team. The Accountant/Senior Accounts Executive often leads a team of finance and accounting specialists and works closely with the internal and external auditors, bankers, and regulators. He must keep current with changing statutory requirements and tax laws and determine the implications of such changes to financial reporting. He may also work with the leadership team to help define the organisations overall finance strategy.\n\n**Core Responsibilities and Abilities:**\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Finance Business Partnering (Level 3)**, you will be expected to Identify relationships with key business customers and stakeholders, Interpret findings from data analyses and identify where finance adds value, Select appropriate visualisation techniques to convey findings, Resolve issues found during finance report preparation, Implement finance advisory approaches and methodologies, Describe key meanings and insights, Analyse finance issues and investigate causes, Develop technical finance reports with the analytical findings.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Accounting and Tax Systems (Level 3)**, you will be expected to Review and approve journals, transactions and events relating to sales, purchases, receivables, payables and cash, Review and approve journals, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Capital Expenditure and Investment Evaluation (Level 4)**, you will be expected to Analyse the strengths and weaknesses of net present value (NPV) technique to assess investments, Analyse the strengths and weaknesses of accounting rate of return (ARR) technique to assess investments, Analyse the strengths and weaknesses of payback and discounted payback techniques to assess investments, Analyse the strengths and weaknesses of internal rate of return (IRR) and modified IRR technique to assess investments, Evaluate risk exposure of capital expenditure and investment portfolio and recommend action steps to manage risks, Identify misalignment with organisation's capital reserve requirements, Determine acceptability of IRR and affordability of options, Conduct preliminary analysis of capital investment health against organisation's capital management policies.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Transactional Accounting (Level 4)**, you will be expected to Analyse financial data and draw conclusions to present to management, Produce accurate financial statements, Prepare accounting treatments for a variety of transactions and events, Determine how changes to reporting standards affect the qualitative characteristics of the organisation's financial information.\nAs part of **Professional Standards (Level 4)**, you will be expected to Guide the team on professional standards relevant to scope of work, Ensure the team complies with the relevant professional standards.\nAs part of **Financial Closing (Level 4)**, you will be expected to Provide financial advice to the organisation's management on the financial position of the business, Implement best practices in preparing and managing the organisation's financial information.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\nAs part of **Audit Frameworks (Level 4)**, you will be expected to Ensure that all exceptions and issues are addressed accurately by the appropriate finance and accounting staff members, Review and assess the audit findings from the auditors.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Financial Reporting (Level 4)**, you will be expected to Review and resolve discrepancies and variances in financial statements, Analyse and review financial statements to ensure accuracy, Generate monthly financial statements from the organisation's data and accounting systems.\nAs part of **Group Accounting and Consolidation (Level 4)**, you will be expected to Develop accounting treatments for all entities within the organisation, including specialised entities, Analyse, review financial statements and data of individual entities within the group of organisations to ensure the accuracy.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Financial Reporting Quality (Level 4)**, you will be expected to Liaise with auditors to identify any non-compliance with the regulatory framework, Review financial statements for compliance with reporting standards, including the use of relevant checklists and accounting software.\nAs part of **Tax Computation (Level 4)**, you will be expected to Evaluate tax computations to ensure accuracy, Review all possible tax exemption schemes and tax cash grants for the organisation, Advise management on the most efficient tax position for the organisation.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\n\n**Technical Capabilities:**\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Finance Business Partnering (Level 3)**, you will be expected to Identify relationships with key business customers and stakeholders, Interpret findings from data analyses and identify where finance adds value, Select appropriate visualisation techniques to convey findings, Resolve issues found during finance report preparation, Implement finance advisory approaches and methodologies, Describe key meanings and insights, Analyse finance issues and investigate causes, Develop technical finance reports with the analytical findings.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Accounting and Tax Systems (Level 3)**, you will be expected to Review and approve journals, transactions and events relating to sales, purchases, receivables, payables and cash, Review and approve journals, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Capital Expenditure and Investment Evaluation (Level 4)**, you will be expected to Analyse the strengths and weaknesses of net present value (NPV) technique to assess investments, Analyse the strengths and weaknesses of accounting rate of return (ARR) technique to assess investments, Analyse the strengths and weaknesses of payback and discounted payback techniques to assess investments, Analyse the strengths and weaknesses of internal rate of return (IRR) and modified IRR technique to assess investments, Evaluate risk exposure of capital expenditure and investment portfolio and recommend action steps to manage risks, Identify misalignment with organisation's capital reserve requirements, Determine acceptability of IRR and affordability of options, Conduct preliminary analysis of capital investment health against organisation's capital management policies.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Transactional Accounting (Level 4)**, you will be expected to Analyse financial data and draw conclusions to present to management, Produce accurate financial statements, Prepare accounting treatments for a variety of transactions and events, Determine how changes to reporting standards affect the qualitative characteristics of the organisation's financial information.\nAs part of **Professional Standards (Level 4)**, you will be expected to Guide the team on professional standards relevant to scope of work, Ensure the team complies with the relevant professional standards.\nAs part of **Financial Closing (Level 4)**, you will be expected to Provide financial advice to the organisation's management on the financial position of the business, Implement best practices in preparing and managing the organisation's financial information.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\nAs part of **Audit Frameworks (Level 4)**, you will be expected to Ensure that all exceptions and issues are addressed accurately by the appropriate finance and accounting staff members, Review and assess the audit findings from the auditors.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Financial Reporting (Level 4)**, you will be expected to Review and resolve discrepancies and variances in financial statements, Analyse and review financial statements to ensure accuracy, Generate monthly financial statements from the organisation's data and accounting systems.\nAs part of **Group Accounting and Consolidation (Level 4)**, you will be expected to Develop accounting treatments for all entities within the organisation, including specialised entities, Analyse, review financial statements and data of individual entities within the group of organisations to ensure the accuracy.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Financial Reporting Quality (Level 4)**, you will be expected to Liaise with auditors to identify any non-compliance with the regulatory framework, Review financial statements for compliance with reporting standards, including the use of relevant checklists and accounting software.\nAs part of **Tax Computation (Level 4)**, you will be expected to Evaluate tax computations to ensure accuracy, Review all possible tax exemption schemes and tax cash grants for the organisation, Advise management on the most efficient tax position for the organisation.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Accounts Executive / Accounts Assistant in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Accounts Executive/Accounts Assistant supports the finance department in carrying out the responsibilities of the accounting department. He/She is involved in work that is specific to accounts receivable, accounts payable, tax filing, data compilation, billing, payroll or other accounting tasks. In some instances, he may work specifically with accruals, fixed assets accounting or the monthly and yearly finalisation of accounts for audit purposes. The Accounts Executive/Accounts Assistant may also assist with the preparation of trial balance, basic financial statements and simple consolidated financial statements. He may be called on to participate in ad-hoc finance-related projects and systems testing when necessary.\n\n**Core Responsibilities and Abilities:**\nAs part of **Internal Controls (Level 2)**, you will be expected to Ensure compliance with internal controls, Familiarise with internal control processes.\nAs part of **Financial Reporting (Level 2)**, you will be expected to Update asset journals in the accounting systems, Ensure that list of assets in system reflects the physical assets accurately.\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Accounting and Tax Systems (Level 2)**, you will be expected to Input journal entries, transactions and events relating to sales, purchases, receivables, payables and cash, Input journal entries, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Financial Transactions (Level 3)**, you will be expected to Record and process cash, Determine the appropriate procedures for the preparation of basic cashflow statements, Account for receivables, payables and provisions, Calculate accruals and prepayments, Outline procedures to resolve unusual or exceptional transactions, Analyse Anti-Money Laundering (AML) reports, Investigate unusual transactions, Resolve issues and/or breaches with regard to payments or collections processing, Record and verify business transactions and events accurately, Determine the appropriate procedures for the preparation of basic cash flow statements.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Financial Closing (Level 3)**, you will be expected to Calculate accruals and prepayments, Prepare trial balances and forecasts, Analyse financial data to understand the financial performance and position of the organisation, Ensure that financial records are maintained properly.\nAs part of **Transactional Accounting (Level 3)**, you will be expected to Prepare basic cash flow statements, Record transactions related to inventories, accruals and prepayments, Record transactions and events related to sales, purchases, receivables, payables and cash.\nAs part of **Financial Reporting Quality (Level 3)**, you will be expected to Identify discrepancies or issues in financial reporting, Report discrepancies or issues in financial reporting to superiors.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Professional Standards (Level 3)**, you will be expected to Identify professional standards relevant to scope of work, Comply with the relevant professional standards during performance of individual duties and responsibilities.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Tax Computation (Level 3)**, you will be expected to Prepare tax documentation to determine the amount taxable based on the corporate tax rate, Determine for the organisation its tax exempt amount, corporate income tax rebates, or tax exemption schemes.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Group Accounting and Consolidation (Level 4)**, you will be expected to Develop accounting treatments for all entities within the organisation, including specialised entities, Analyse, review financial statements and data of individual entities within the group of organisations to ensure the accuracy.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\n\n**Technical Capabilities:**\nAs part of **Internal Controls (Level 2)**, you will be expected to Ensure compliance with internal controls, Familiarise with internal control processes.\nAs part of **Financial Reporting (Level 2)**, you will be expected to Update asset journals in the accounting systems, Ensure that list of assets in system reflects the physical assets accurately.\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Accounting and Tax Systems (Level 2)**, you will be expected to Input journal entries, transactions and events relating to sales, purchases, receivables, payables and cash, Input journal entries, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Financial Transactions (Level 3)**, you will be expected to Record and process cash, Determine the appropriate procedures for the preparation of basic cashflow statements, Account for receivables, payables and provisions, Calculate accruals and prepayments, Outline procedures to resolve unusual or exceptional transactions, Analyse Anti-Money Laundering (AML) reports, Investigate unusual transactions, Resolve issues and/or breaches with regard to payments or collections processing, Record and verify business transactions and events accurately, Determine the appropriate procedures for the preparation of basic cash flow statements.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Financial Closing (Level 3)**, you will be expected to Calculate accruals and prepayments, Prepare trial balances and forecasts, Analyse financial data to understand the financial performance and position of the organisation, Ensure that financial records are maintained properly.\nAs part of **Transactional Accounting (Level 3)**, you will be expected to Prepare basic cash flow statements, Record transactions related to inventories, accruals and prepayments, Record transactions and events related to sales, purchases, receivables, payables and cash.\nAs part of **Financial Reporting Quality (Level 3)**, you will be expected to Identify discrepancies or issues in financial reporting, Report discrepancies or issues in financial reporting to superiors.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Professional Standards (Level 3)**, you will be expected to Identify professional standards relevant to scope of work, Comply with the relevant professional standards during performance of individual duties and responsibilities.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Tax Computation (Level 3)**, you will be expected to Prepare tax documentation to determine the amount taxable based on the corporate tax rate, Determine for the organisation its tax exempt amount, corporate income tax rebates, or tax exemption schemes.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Group Accounting and Consolidation (Level 4)**, you will be expected to Develop accounting treatments for all entities within the organisation, including specialised entities, Analyse, review financial statements and data of individual entities within the group of organisations to ensure the accuracy.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Finance Manager in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Finance Manager is the lead finance business partner for the organisation and has responsibilities covering all aspects of financial management, performance management, financial accounting, budgeting, corporate reporting etc. He/she has sound technical as well as management skills and be able to lead a team consisting of finance professionals with varied, in-depth or niche technical knowledge and abilities; consolidating their work and ensuring its quality and accuracy, especially for reporting purposes. The Finance Manager is expected to provide sound financial advice and counsel on working capital, financing or the financial position of the organisation by synthesising internal and external data and studying the economic environment. He often has a key role in implementing best practices in order to identify and manage all financial and business risks and to meet the organisation's desired business and fiscal goals. He is expected to have a firm grasp of economic and business trends and to implement work improvement projects that are geared towards quality, compliance and efficiency in finance.\n\n**Core Responsibilities and Abilities:**\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Transfer Pricing (Level 4)**, you will be expected to Develop mitigation measures resulting from transfer pricing risks identified, Develop spreadsheet models to measure and compare inter-company results.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Non-Financial Reporting (Level 4)**, you will be expected to Prepare the organisation's integrated reports and sustainable reports in accordance with the integrated reporting and sustainability reporting (IR/SR) frameworks, Liaise with the organisation's IR/SR committee or workgroup.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Financial Planning (Level 4)**, you will be expected to Prepare budget for any account in the master budget based on forecasts, Determine alternative approaches to budgeting, Explain budget statements to stakeholders, Check accuracy and completeness of data for financial returns required by government and industry bodies, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Review accounting records and financial reports, Ensure accuracy of facts and figures presented in financial statements, Ensure compliance with financial reporting standards, Check completeness and compliance of data for true and fair presentation of financial statements.\nAs part of **Tax Implications (Level 4)**, you will be expected to Identify impact of updates to tax laws and business transactions on the engagement plans, Consult tax experts to resolve tax issues.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Cost Management (Level 4)**, you will be expected to Distinguish between planning and operational variances., Apply standard costing methods including the reconciliation of budgeted and actual profit margins., Distinguish between planning and operational variances, Apply standard costing methods including the reconciliation of budgeted and actual profit margins.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Group Accounting and Consolidation (Level 5)**, you will be expected to Develop suitable accounting policies to meet the reporting requirements of the whole organisation, Steer the processes of reporting on corporate performance for external stakeholders., Direct the preparation of consolidated financial statements of the parent group, meeting the different needs of various stakeholders..\nAs part of **Audit Frameworks (Level 5)**, you will be expected to Adjust the organisation's external audit frameworks accordingly to suit regulatory changes, Keep up-to-date with audit trends, updates and regulatory changes, Liaise with external auditors to get their expert view on the changes in regulations, governance, standards and ethics, Appoint external auditors to develop audit plans when a new regulatory framework is being introduced.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\n\n**Technical Capabilities:**\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Transfer Pricing (Level 4)**, you will be expected to Develop mitigation measures resulting from transfer pricing risks identified, Develop spreadsheet models to measure and compare inter-company results.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Non-Financial Reporting (Level 4)**, you will be expected to Prepare the organisation's integrated reports and sustainable reports in accordance with the integrated reporting and sustainability reporting (IR/SR) frameworks, Liaise with the organisation's IR/SR committee or workgroup.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Financial Planning (Level 4)**, you will be expected to Prepare budget for any account in the master budget based on forecasts, Determine alternative approaches to budgeting, Explain budget statements to stakeholders, Check accuracy and completeness of data for financial returns required by government and industry bodies, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Review accounting records and financial reports, Ensure accuracy of facts and figures presented in financial statements, Ensure compliance with financial reporting standards, Check completeness and compliance of data for true and fair presentation of financial statements.\nAs part of **Tax Implications (Level 4)**, you will be expected to Identify impact of updates to tax laws and business transactions on the engagement plans, Consult tax experts to resolve tax issues.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Cost Management (Level 4)**, you will be expected to Distinguish between planning and operational variances., Apply standard costing methods including the reconciliation of budgeted and actual profit margins., Distinguish between planning and operational variances, Apply standard costing methods including the reconciliation of budgeted and actual profit margins.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Group Accounting and Consolidation (Level 5)**, you will be expected to Develop suitable accounting policies to meet the reporting requirements of the whole organisation, Steer the processes of reporting on corporate performance for external stakeholders., Direct the preparation of consolidated financial statements of the parent group, meeting the different needs of various stakeholders..\nAs part of **Audit Frameworks (Level 5)**, you will be expected to Adjust the organisation's external audit frameworks accordingly to suit regulatory changes, Keep up-to-date with audit trends, updates and regulatory changes, Liaise with external auditors to get their expert view on the changes in regulations, governance, standards and ethics, Appoint external auditors to develop audit plans when a new regulatory framework is being introduced.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Controller in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Controller is the chief accountant for a specific division of an organisation or a group of its entities. He/she serves as the organisations go-to person for all accounting-related matters. He is a tactician who ensures smooth day-to-day running of the accounting and finance operations. The role may be country-specific or covers several regional geographies. The Financial Controller may cover four key roles for the organisation. As a commentator, he is tasked with telling the business story by explaining financial numbers. He is also responsible for preparing financial reports and conducting analysis of variances in the figures to facilitate management decision-making in the running of the business. As a business partner, he focuses on creating value, acting as business advisors and integrators for the organisation. As a score keeper, the Financial Controller manages key functions of the organisation such as financial reporting, process improvements in the finance function, as well as ensuring smooth operation of the finance department. He holds the crucial role of helping the organisation meet its financial needs by acting as a bridge between the top management and the various departments in the organisation. As a custodian, he manages governance issues by working with business units to ensure compliance and effective controls. He acts as custodian of assets and value protection.\n\n**Core Responsibilities and Abilities:**\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Tax Implications (Level 5)**, you will be expected to Evaluate the opinions of tax experts in the resolution of tax issues, Analyse impact of updates to tax laws and business transactions on the engagement plans.\nAs part of **Cash Flow Management (Level 5)**, you will be expected to Determine mitigation strategies addressing cash flow issues, Direct cash management solutions based on analyses, Direct design of cash management solutions, ensuring compliance to organisation policies and procedures, Present findings and cash position to management for review in accordance with organisational policies and procedures.\nAs part of **Transfer Pricing (Level 5)**, you will be expected to Leverage transfer pricing as a means to compare the performance of products in different markets and their impact on earnings and costing, Implement mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Regulatory Strategy (Level 5)**, you will be expected to Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Link changes in laws and regulations to organisation planning.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Finance Business Partnering (Level 5)**, you will be expected to Define business issues to be investigated with key business stakeholders, Support presentations on finance-related insights across the organisation, Develop influential relationships with key business customers and stakeholders, Evaluate business impact and viability of the insights derived, Support development of business strategic goals, Provide leadership and expert guidance for finance reports, Evaluate results to extract insights that may affect finance business strategies, Communicate business insights using visualisation methods appropriate to target audience.\nAs part of **Financial Planning (Level 5)**, you will be expected to Prepare and explain results from budget statements, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Prepare and explain budget variances, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Explain financial performance of organisation to stakeholders, Evaluate financial results, Develop recommendations for organisational management with regards to strategic decision-making.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\n\n**Technical Capabilities:**\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Tax Implications (Level 5)**, you will be expected to Evaluate the opinions of tax experts in the resolution of tax issues, Analyse impact of updates to tax laws and business transactions on the engagement plans.\nAs part of **Cash Flow Management (Level 5)**, you will be expected to Determine mitigation strategies addressing cash flow issues, Direct cash management solutions based on analyses, Direct design of cash management solutions, ensuring compliance to organisation policies and procedures, Present findings and cash position to management for review in accordance with organisational policies and procedures.\nAs part of **Transfer Pricing (Level 5)**, you will be expected to Leverage transfer pricing as a means to compare the performance of products in different markets and their impact on earnings and costing, Implement mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Regulatory Strategy (Level 5)**, you will be expected to Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Link changes in laws and regulations to organisation planning.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Finance Business Partnering (Level 5)**, you will be expected to Define business issues to be investigated with key business stakeholders, Support presentations on finance-related insights across the organisation, Develop influential relationships with key business customers and stakeholders, Evaluate business impact and viability of the insights derived, Support development of business strategic goals, Provide leadership and expert guidance for finance reports, Evaluate results to extract insights that may affect finance business strategies, Communicate business insights using visualisation methods appropriate to target audience.\nAs part of **Financial Planning (Level 5)**, you will be expected to Prepare and explain results from budget statements, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Prepare and explain budget variances, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Explain financial performance of organisation to stakeholders, Evaluate financial results, Develop recommendations for organisational management with regards to strategic decision-making.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Head of Treasury in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Head of Treasury is responsible for establishing cash management strategies and overseeing the financial position of the organisation to ensure steady growth and sufficient capital. He/She pursues opportunities for financing and investment. He manages responses to unusual activities and directs compliance to regulations. He also seek opportunities for financing and investment and potential revenue opportunities after analysing the organisation's financial position. The Head of Treasury is results-oriented, and decisive in reviewing and endorsing reports on the organisation's position to stakeholders. He is expected to have a good sense of local and global regulatory requirements and existing and emerging financing opportunities in the market. He is skilled at fostering relationships with internal and external stakeholders to support financing needs and other treasury operations\n\n**Core Responsibilities and Abilities:**\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Credit Risk Management (Level 5)**, you will be expected to Determine organisation's credit risk exposure threshold, Align credit risk policies with organisational strategies, organisational goals and financial plans, Develop and establish financial controls to safeguard the organisation's financial position, Review results of evaluations and recommend refinements to ensure consistency of financial and credit policies and systems within the organisation, Determine organisation's short- and long-term financial needs and credit risk management policies, Assess the comprehensiveness of the organisation's credit framework, Determine organisation's short- and long-term financial needs, Establish finance and credit systems to ensure standardisation within the organisation, Develop policies to ensure consistency across business units, Align policies with organisational strategies, organisational goals and financial plans, Review results of evaluations and recommend refinements to ensure consistency of financial, credit and treasury management policies and systems within the organisation, Develop and establish credit controls to safeguard the organisation's financial position, Establish credit systems to ensure standardisation within the organisation, Review results of evaluations and recommend refinements to ensure consistency of, credit management policies and systems within the organisation.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Cash Flow Management (Level 5)**, you will be expected to Determine mitigation strategies addressing cash flow issues, Direct cash management solutions based on analyses, Direct design of cash management solutions, ensuring compliance to organisation policies and procedures, Present findings and cash position to management for review in accordance with organisational policies and procedures.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Data Mining and Modelling (Level 3)**, you will be expected to Collect and prepare data sets for analysis, simulation and forecasting, Identify data quality issues, Conduct deep-dive analyses to identify patterns and trends in data sets, Implement guidelines to safeguard data accuracy, cleanliness and integrity, Conduct deep-dive analysis to identify patterns and trends in data sets, Propose or construct appropriate analytics models based on train and test analysis, Perform narrative analytics based on data sets, Develop guidelines to safeguard data accuracy, cleanliness and integrity.\nAs part of **Market Risk Management (Level 3)**, you will be expected to Monitor adoption of market risk guidelines and controls, flagging non-compliance, Conduct financial mathematics, modelling and stress testing, Apply risk controls and ensure adherence to market risk limits, Implement scenario analysis and stress testing Execute risk response activities in line with risk mitigation plans., Review and validate market data of trading and/or other activities, Conduct market risk reporting, market risk driver assessments prioritising market risk with high level impact to business, Validate market data and monitor market risk indicators and market limits, Execute risk response activities in line with risk mitigation plans, Conduct market risk driver assessments, prioritising market risk with high level impact to businesses, Collaborate with stakeholders to adopt new risk technologies and data management strategies, Apply market risk limits, Implement scenario analysis and stress testing.\nAs part of **Technology Integration (Level 4)**, you will be expected to Direct the identification and evaluation of new and emerging technologies, techniques and models, Evaluate the viability of incorporating new and emerging technologies in the organisation's HR context, Manage collaborations with external partners to gain access to and explore emerging technologies, Establish organisational need and selection criteria for new technologies, Assess costs and benefits of adopting HR technology solutions, Establish internal processes and guidelines to facilitate the research on and evaluation of new technologies, Decipher impact of new and emerging technologies on HR operations, Develop technology implementation approaches and schedules, Determine cost impact and risks associated with new technology applications, Develop optimisation plans to improve the application of technologies in business operations, Evaluate effectiveness of new technologies to solve business problems, Socialise new technologies with stakeholders for feedback, Recommend optimisation techniques to technical teams to improve efficiency of processes, Recommend optimisation techniques to technical teams to improve efficiency of processes.\nAs part of **Resource Management (Level 5)**, you will be expected to Optimise the allocation of resources within the organisation to minimise waste and save costs, Review critical business functions to determine resource management objectives, Review resource management and allocation strategies, Evaluate resource allocation plans to determine areas of wastage, Lead adoption of resource management technologies, Evaluate resource management performance against established key performance indicators, Review resource management key performance indicators, Formulate resource allocation plans to support the achievement of strategies, Review critical business functions to determine objectives, Evaluate resource management performance against established KPIs, Review resource management Key Performance Indicators (KPIs).\nAs part of **Enterprise Risk Management (Level 5)**, you will be expected to Communicate with senior management and Board on risk-related issues that may indicate weakness in risk management practices, Evaluate risk exposures relating to the organisation's governance, operations and information systems, Assess whether risk management and internal control systems are operating as intended, Review completeness of management's risk analyses and actions taken to remedy issues raised by risk management processes, and suggest improvements, Establish risk management policy in consultation with relevant stakeholders, Identify risk events and analyse risks in the organisation as part of the risk management process, Design a risk management framework and key risk management process in consultation with relevant stakeholders, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework and process to employees, Establish organisation's context for risk management process in accordance with risk management philosophy, Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Effectiveness Management (Level 5)**, you will be expected to Identify systems for evaluating organisational effectiveness, Develop strategies to enhance organisational effectiveness, Evaluate organisational effectiveness, Maintain integrity of self and organisation throughout decision making and problem solving process, Lead stakeholders to develop strategic priorities for organisational Communications, Review effectiveness of communication, Persuade stakeholders to support the achievement of the organisation's strategic priorities, Seek and encourage the inputs of senior management to develop innovative approaches and responses to emerging issues, Maintain awareness of market trends and organisational environment to maintain appropriate strategic responses, Research underlying issues and trends that may affect stakeholders' expectations, Communicate decisions and ensure implementation.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Organisational Analysis (Level 5)**, you will be expected to Report findings and possible recommendations to relevant stakeholders for review and decision making, Determine components of and evaluate critical business functions of the organisation based on existing information, Determine need for functional analysis, Determine components of, and evaluate, critical business functions of the organisation based on existing information, Determine components for organisational analysis and lead the analysis, Report findings and possible recommendations to relevant stakeholders for review and decision-making, Evaluate critical business functions of the organisation based on existing information.\nAs part of **Learning and Development (Level 5)**, you will be expected to Ensure adequacy of training resources to achieve optimal outcomes for the organisation, Redesign training programmes based on analysis, Lead the involvement of stakeholders to define and clarify learning needs of their teams, Review and critique the quality of existing workplace learning blueprints, Identify human resource trends that may impact on organisational performance, Implement identified changes to human resource activities, services and programmes to support the organisation's strategic and business goals, Facilitate involvement of stakeholders to review human resource service effectiveness and clarify future expectations and requirements, Review organisation's strategic and business plans to identify areas impacting on human resource activities, services and programmes, Establish performance indicators and measures for the effectiveness of human resource activities, services and programmes designed to support the organisation's strategic and business goals, Communicate with stakeholders to clarify their needs relating to human resource activities, services and programmes, Implement or initiate identified changes to human resource activities, services and programmes to support the organisation's strategic and business goals, Facilitate involvement of stakeholders to review learning and development effectiveness and clarify future expectations and requirements, Review organisation's strategic business plans to identify areas impacting learning and development, Outline performance indicators to be used in measuring effectiveness of learning and development frameworks, Identify learning and development trends that may impact organisational performance, Direct the development of learning and development frameworks to ensure alignment with wider human resource business strategy, Review organisation's strategic and business plans to identify areas impacting human resource activities, services and programmes.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Continuous Improvement Management (Level 5)**, you will be expected to Review continuous improvement data and information to track improvement progress, Review and endorse recommendations and plans for continuous improvement projects and activities, Manage systems and processes to facilitate continuous improvement initiatives, Analyse, synthesise and interpret complex information, Manage the design and application of improvement tools and strategies, Monitor and review efficiency and effectiveness of continuous improvement activities against goals, targets and KPIs, Analyse, synthesise and interpret complex information, Monitor and review efficiency and effectiveness of continuous improvement activities against goals, targets and key performance indicators, Manage system and process so to facilitate continuous improvement, Lead innovation processes of organisation for continuous improvement, Manage systems and processes so to facilitate continuous improvement, Formulate KPIs for tracking of continuous improvement activities, Manage systems and processes to facilitate continuous improvement.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Manpower Planning (Level 5)**, you will be expected to Estimate manpower deficit and surplus across the organisation to determine redeployment opportunities, Develop models or simulations to project demand and supply of manpower, Develop mid- to long-term manpower plans for the business units, Manage interviews to select and hire manpower for the organisation, Prompt discussions with business leaders to comprehend manpower needs, Analyse the cost implications of manpower growth, Initiate changes to Human Resource activities, services and programmes, Guide key stakeholders with information on how manpower decisions assist in achieving strategic organisational goals, Prepare contingency plans to meet the turn of economic and technological change circumstances, Review internal education and training programmes to verify manpower supply and capabilities against future demand, Gather data to forecast demand of headcount and skills at organisational level, Review internal education and training programmes to verify manpower supply against future demand, Develop manpower and resourcing strategies to meet requirements, Review effectiveness of manpower planning and resourcing strategies, Identify manpower and resourcing requirements to meet business needs, Oversee implementation of manpower and resourcing strategies, Recommend manpower planning and resourcing strategies to management to seek endorsement, Develop tools and resources to support implementation of manpower and resourcing requirements, Analyse client requirements, Implement agency's rights and obligations as employer of security personnel, Estimate cost of security manpower, Project manpower requirements, Project demand and supply of manpower, Prompt discussions with organisation leaders to comprehend manpower needs, Develop mid to long-term manpower plans for the business units, Formulate strategies for manpower acquisition and internal capability development.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Systems Thinking Application (Level 5)**, you will be expected to Recommend corrective actions to improve chosen solutions, Select suitable solutions using established criteria to resolve issues that affect the achievement of desired goals and outcomes, Use systems thinking tools to formulate possible solutions to resolve issues that affect the achievement of desired goals and outcomes, Evaluate the effectiveness of system thinking application, Provide direction to improve organisational systems, Develop an implementation plan for the chosen solutions to resolve issues that affect the achievement of desired goals and outcomes in an organisation, Understand cause-and effect relationships, Understand cause-and-effect relationships.\nAs part of **Business Presentation Delivery (Level 5)**, you will be expected to Use appropriate presentation modes to deliver appropriate messages to target audience, Determine deliverables for target audience to develop presentation collaterals, Establish objectives of presentations and identify appropriate presentation modes to meet organisational requirements, Review presentation outcomes to enhance future performance, Establish objectives of presentation and identify appropriate presentation modes to meet organisational requirements, Address concerns and receive feedback in a positive manner, Deliver the presentation with clarity and manage dynamic context during presentation., Prepare a structured presentation plan to address the objectives and key issues, Set up the resources for the presentation, Follow-up with the necessary action, Establish the target audience profile, objectives and key issues for the presentation.\nAs part of **Solutions Design Thinking (Level 5)**, you will be expected to Initiate and leverage on the customer relationship to gain access and nail down the real needs beyond what they might have initially stated, Drive ideation to pollinate new and old ideas, which translate into solutions, Lead repeatable ideation steps with customers to help them identify other issues in the organisation and to provide solutions to drive overall growth and profitability, Formulate strategic partnerships and collaborations with customers to develop and scale innovation capabilities, Devise a plan and solution blueprint to understand the strategic intent and landscape of the customer and the underlying needs, Lead discussion and change process to roll out the implementation solution for customers.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk.\n\n**Technical Capabilities:**\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Credit Risk Management (Level 5)**, you will be expected to Determine organisation's credit risk exposure threshold, Align credit risk policies with organisational strategies, organisational goals and financial plans, Develop and establish financial controls to safeguard the organisation's financial position, Review results of evaluations and recommend refinements to ensure consistency of financial and credit policies and systems within the organisation, Determine organisation's short- and long-term financial needs and credit risk management policies, Assess the comprehensiveness of the organisation's credit framework, Determine organisation's short- and long-term financial needs, Establish finance and credit systems to ensure standardisation within the organisation, Develop policies to ensure consistency across business units, Align policies with organisational strategies, organisational goals and financial plans, Review results of evaluations and recommend refinements to ensure consistency of financial, credit and treasury management policies and systems within the organisation, Develop and establish credit controls to safeguard the organisation's financial position, Establish credit systems to ensure standardisation within the organisation, Review results of evaluations and recommend refinements to ensure consistency of, credit management policies and systems within the organisation.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Cash Flow Management (Level 5)**, you will be expected to Determine mitigation strategies addressing cash flow issues, Direct cash management solutions based on analyses, Direct design of cash management solutions, ensuring compliance to organisation policies and procedures, Present findings and cash position to management for review in accordance with organisational policies and procedures.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Data Mining and Modelling (Level 3)**, you will be expected to Collect and prepare data sets for analysis, simulation and forecasting, Identify data quality issues, Conduct deep-dive analyses to identify patterns and trends in data sets, Implement guidelines to safeguard data accuracy, cleanliness and integrity, Conduct deep-dive analysis to identify patterns and trends in data sets, Propose or construct appropriate analytics models based on train and test analysis, Perform narrative analytics based on data sets, Develop guidelines to safeguard data accuracy, cleanliness and integrity.\nAs part of **Market Risk Management (Level 3)**, you will be expected to Monitor adoption of market risk guidelines and controls, flagging non-compliance, Conduct financial mathematics, modelling and stress testing, Apply risk controls and ensure adherence to market risk limits, Implement scenario analysis and stress testing Execute risk response activities in line with risk mitigation plans., Review and validate market data of trading and/or other activities, Conduct market risk reporting, market risk driver assessments prioritising market risk with high level impact to business, Validate market data and monitor market risk indicators and market limits, Execute risk response activities in line with risk mitigation plans, Conduct market risk driver assessments, prioritising market risk with high level impact to businesses, Collaborate with stakeholders to adopt new risk technologies and data management strategies, Apply market risk limits, Implement scenario analysis and stress testing.\nAs part of **Technology Integration (Level 4)**, you will be expected to Direct the identification and evaluation of new and emerging technologies, techniques and models, Evaluate the viability of incorporating new and emerging technologies in the organisation's HR context, Manage collaborations with external partners to gain access to and explore emerging technologies, Establish organisational need and selection criteria for new technologies, Assess costs and benefits of adopting HR technology solutions, Establish internal processes and guidelines to facilitate the research on and evaluation of new technologies, Decipher impact of new and emerging technologies on HR operations, Develop technology implementation approaches and schedules, Determine cost impact and risks associated with new technology applications, Develop optimisation plans to improve the application of technologies in business operations, Evaluate effectiveness of new technologies to solve business problems, Socialise new technologies with stakeholders for feedback, Recommend optimisation techniques to technical teams to improve efficiency of processes, Recommend optimisation techniques to technical teams to improve efficiency of processes.\nAs part of **Resource Management (Level 5)**, you will be expected to Optimise the allocation of resources within the organisation to minimise waste and save costs, Review critical business functions to determine resource management objectives, Review resource management and allocation strategies, Evaluate resource allocation plans to determine areas of wastage, Lead adoption of resource management technologies, Evaluate resource management performance against established key performance indicators, Review resource management key performance indicators, Formulate resource allocation plans to support the achievement of strategies, Review critical business functions to determine objectives, Evaluate resource management performance against established KPIs, Review resource management Key Performance Indicators (KPIs).\nAs part of **Enterprise Risk Management (Level 5)**, you will be expected to Communicate with senior management and Board on risk-related issues that may indicate weakness in risk management practices, Evaluate risk exposures relating to the organisation's governance, operations and information systems, Assess whether risk management and internal control systems are operating as intended, Review completeness of management's risk analyses and actions taken to remedy issues raised by risk management processes, and suggest improvements, Establish risk management policy in consultation with relevant stakeholders, Identify risk events and analyse risks in the organisation as part of the risk management process, Design a risk management framework and key risk management process in consultation with relevant stakeholders, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework and process to employees, Establish organisation's context for risk management process in accordance with risk management philosophy, Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Effectiveness Management (Level 5)**, you will be expected to Identify systems for evaluating organisational effectiveness, Develop strategies to enhance organisational effectiveness, Evaluate organisational effectiveness, Maintain integrity of self and organisation throughout decision making and problem solving process, Lead stakeholders to develop strategic priorities for organisational Communications, Review effectiveness of communication, Persuade stakeholders to support the achievement of the organisation's strategic priorities, Seek and encourage the inputs of senior management to develop innovative approaches and responses to emerging issues, Maintain awareness of market trends and organisational environment to maintain appropriate strategic responses, Research underlying issues and trends that may affect stakeholders' expectations, Communicate decisions and ensure implementation.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Organisational Analysis (Level 5)**, you will be expected to Report findings and possible recommendations to relevant stakeholders for review and decision making, Determine components of and evaluate critical business functions of the organisation based on existing information, Determine need for functional analysis, Determine components of, and evaluate, critical business functions of the organisation based on existing information, Determine components for organisational analysis and lead the analysis, Report findings and possible recommendations to relevant stakeholders for review and decision-making, Evaluate critical business functions of the organisation based on existing information.\nAs part of **Learning and Development (Level 5)**, you will be expected to Ensure adequacy of training resources to achieve optimal outcomes for the organisation, Redesign training programmes based on analysis, Lead the involvement of stakeholders to define and clarify learning needs of their teams, Review and critique the quality of existing workplace learning blueprints, Identify human resource trends that may impact on organisational performance, Implement identified changes to human resource activities, services and programmes to support the organisation's strategic and business goals, Facilitate involvement of stakeholders to review human resource service effectiveness and clarify future expectations and requirements, Review organisation's strategic and business plans to identify areas impacting on human resource activities, services and programmes, Establish performance indicators and measures for the effectiveness of human resource activities, services and programmes designed to support the organisation's strategic and business goals, Communicate with stakeholders to clarify their needs relating to human resource activities, services and programmes, Implement or initiate identified changes to human resource activities, services and programmes to support the organisation's strategic and business goals, Facilitate involvement of stakeholders to review learning and development effectiveness and clarify future expectations and requirements, Review organisation's strategic business plans to identify areas impacting learning and development, Outline performance indicators to be used in measuring effectiveness of learning and development frameworks, Identify learning and development trends that may impact organisational performance, Direct the development of learning and development frameworks to ensure alignment with wider human resource business strategy, Review organisation's strategic and business plans to identify areas impacting human resource activities, services and programmes.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Continuous Improvement Management (Level 5)**, you will be expected to Review continuous improvement data and information to track improvement progress, Review and endorse recommendations and plans for continuous improvement projects and activities, Manage systems and processes to facilitate continuous improvement initiatives, Analyse, synthesise and interpret complex information, Manage the design and application of improvement tools and strategies, Monitor and review efficiency and effectiveness of continuous improvement activities against goals, targets and KPIs, Analyse, synthesise and interpret complex information, Monitor and review efficiency and effectiveness of continuous improvement activities against goals, targets and key performance indicators, Manage system and process so to facilitate continuous improvement, Lead innovation processes of organisation for continuous improvement, Manage systems and processes so to facilitate continuous improvement, Formulate KPIs for tracking of continuous improvement activities, Manage systems and processes to facilitate continuous improvement.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Manpower Planning (Level 5)**, you will be expected to Estimate manpower deficit and surplus across the organisation to determine redeployment opportunities, Develop models or simulations to project demand and supply of manpower, Develop mid- to long-term manpower plans for the business units, Manage interviews to select and hire manpower for the organisation, Prompt discussions with business leaders to comprehend manpower needs, Analyse the cost implications of manpower growth, Initiate changes to Human Resource activities, services and programmes, Guide key stakeholders with information on how manpower decisions assist in achieving strategic organisational goals, Prepare contingency plans to meet the turn of economic and technological change circumstances, Review internal education and training programmes to verify manpower supply and capabilities against future demand, Gather data to forecast demand of headcount and skills at organisational level, Review internal education and training programmes to verify manpower supply against future demand, Develop manpower and resourcing strategies to meet requirements, Review effectiveness of manpower planning and resourcing strategies, Identify manpower and resourcing requirements to meet business needs, Oversee implementation of manpower and resourcing strategies, Recommend manpower planning and resourcing strategies to management to seek endorsement, Develop tools and resources to support implementation of manpower and resourcing requirements, Analyse client requirements, Implement agency's rights and obligations as employer of security personnel, Estimate cost of security manpower, Project manpower requirements, Project demand and supply of manpower, Prompt discussions with organisation leaders to comprehend manpower needs, Develop mid to long-term manpower plans for the business units, Formulate strategies for manpower acquisition and internal capability development.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Systems Thinking Application (Level 5)**, you will be expected to Recommend corrective actions to improve chosen solutions, Select suitable solutions using established criteria to resolve issues that affect the achievement of desired goals and outcomes, Use systems thinking tools to formulate possible solutions to resolve issues that affect the achievement of desired goals and outcomes, Evaluate the effectiveness of system thinking application, Provide direction to improve organisational systems, Develop an implementation plan for the chosen solutions to resolve issues that affect the achievement of desired goals and outcomes in an organisation, Understand cause-and effect relationships, Understand cause-and-effect relationships.\nAs part of **Business Presentation Delivery (Level 5)**, you will be expected to Use appropriate presentation modes to deliver appropriate messages to target audience, Determine deliverables for target audience to develop presentation collaterals, Establish objectives of presentations and identify appropriate presentation modes to meet organisational requirements, Review presentation outcomes to enhance future performance, Establish objectives of presentation and identify appropriate presentation modes to meet organisational requirements, Address concerns and receive feedback in a positive manner, Deliver the presentation with clarity and manage dynamic context during presentation., Prepare a structured presentation plan to address the objectives and key issues, Set up the resources for the presentation, Follow-up with the necessary action, Establish the target audience profile, objectives and key issues for the presentation.\nAs part of **Solutions Design Thinking (Level 5)**, you will be expected to Initiate and leverage on the customer relationship to gain access and nail down the real needs beyond what they might have initially stated, Drive ideation to pollinate new and old ideas, which translate into solutions, Lead repeatable ideation steps with customers to help them identify other issues in the organisation and to provide solutions to drive overall growth and profitability, Formulate strategic partnerships and collaborations with customers to develop and scale innovation capabilities, Devise a plan and solution blueprint to understand the strategic intent and landscape of the customer and the underlying needs, Lead discussion and change process to roll out the implementation solution for customers.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Treasury Manager in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Treasury Manager is responsible for managing the organisation's daily positions, cash flows and financial returns on investments. He/She reviews and monitors the organisation's cash positions and investment portfolio. He also provides advice and updates to management and other stakeholders in the organisation as well as identifies opportunities for financing and investment. He develops plans to address gaps in organisation's cash flow positions and liquidity management. The Treasury Manager results-oriented, and meticulous in delivering reports on the organisation's position to stakeholders. He is expected to have a good sense of local and global regulatory requirements and opportunities in the market. He is skilled at managing and collaborating with internal and external stakeholders.\n\n**Core Responsibilities and Abilities:**\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Credit Risk Management (Level 4)**, you will be expected to Assess ongoing credit worthiness of customers as part of credit risk exposure management across credit portfolios, Implement and manage credit policies to reduce risks and maximise returns for the organisation, Categorise and determine level of credit risks and assess their potential impact on the organisation, Determine the impact of the finance environment on organisational financial strategies and credit policies, Monitor and evaluate effectiveness credit policies in managing organisation's finances to attain optimal financial risk levels, Grant credit facilities in consultation with immediate supervisors and in accordance with the organisation's credit policies, Evaluate methods for managing credit and foreign exchange, Analyse local and international finance environments, Implement and manage foreign exchange exposure and credit policies to reduce risks and maximise returns for the organisation, Monitor and evaluate effectiveness of foreign exchange and credit policies in managing organisation's finances to attain optimal financial risk levels, Evaluate methods for managing credit.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Capital Expenditure and Investment Evaluation (Level 5)**, you will be expected to Provide views and recommendations to address the impact of the various investment appraisal techniques on the project, Evaluate the strengths and weaknesses of payback, discounted payback, accounting rate of return (ARR), net present value (NPV), internal rate of return (IRR) and modified internal IRR and their impact on the business, Review recommendations regarding acceptability of IRR and affordability of options in line with organisational needs and strategic directions, Propose refinements to capital allocation strategies and investment decisions, Provide views and recommendations to address the impact of the various investment appraisal techniques on investment projects, Evaluate capital investment returns and financial health against organisation's capital management policies.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Technology Integration (Level 3)**, you will be expected to Conduct research on new technologies, Identify processes that will be improved by the application of new and emerging technologies and approaches, Propose recommendations and options of technology solutions that offer HR process improvement, Assess potential of emerging technologies to address challenges or enhance processes within HR, Analyse relevance of technologies or IT processes in use and under development in related fields, Implement technology integration plans to meet business requirements while adhering to risk management procedures, Interpret and extract relevant process parameters from given specifications, Generate ideas for the development of technology-enabled solutions to solve business problems, Oversee use of technologies applications, Identify faults in the use of technologies systems processes and report to technical team, Assess performance of department to identify areas for change or improvement using technologies.\nAs part of **Data Mining and Modelling (Level 3)**, you will be expected to Collect and prepare data sets for analysis, simulation and forecasting, Identify data quality issues, Conduct deep-dive analyses to identify patterns and trends in data sets, Implement guidelines to safeguard data accuracy, cleanliness and integrity, Conduct deep-dive analysis to identify patterns and trends in data sets, Propose or construct appropriate analytics models based on train and test analysis, Perform narrative analytics based on data sets, Develop guidelines to safeguard data accuracy, cleanliness and integrity.\nAs part of **Market Risk Management (Level 3)**, you will be expected to Monitor adoption of market risk guidelines and controls, flagging non-compliance, Conduct financial mathematics, modelling and stress testing, Apply risk controls and ensure adherence to market risk limits, Implement scenario analysis and stress testing Execute risk response activities in line with risk mitigation plans., Review and validate market data of trading and/or other activities, Conduct market risk reporting, market risk driver assessments prioritising market risk with high level impact to business, Validate market data and monitor market risk indicators and market limits, Execute risk response activities in line with risk mitigation plans, Conduct market risk driver assessments, prioritising market risk with high level impact to businesses, Collaborate with stakeholders to adopt new risk technologies and data management strategies, Apply market risk limits, Implement scenario analysis and stress testing.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Effectiveness Management (Level 4)**, you will be expected to Follow-up on achievement of team's goals in accordance with organisation's needs, Apply effective communication skills in the workplace, Establish team performances against set goals & objectives, Evaluate team's effectiveness in accordance with team's goals and objectives, Identify team's goals and objectives in accordance with organisation's needs, Collaborate with stakeholders to enhance organisational communications and develop communication channels, Identify underlying issues and trends that may affect stakeholders expectations and needs, Work with the leadership team to develop plans to implement strategic priorities and directions of the organisation, Promote the organisation using a variety of communication techniques and behaviours, Maintain integrity of self throughout the decision making process, Apply emotional intelligence and use opportunities for reflection on own work performance and leadership style, Encourage and display effective communication techniques and behaviours that demonstrate the organisation's values and ethics, Maintain awareness and understanding of the skills and knowledge of colleagues and competitors in order to identify professional development opportunities for self, Demonstrate alignment between personal ethics and values and those of the organisation.\nAs part of **Organisational Analysis (Level 4)**, you will be expected to Keep abreast of best practices in managing systems and processes by subscribing to diverse learning channels and participating in peer discussion platforms to enhance own knowledge for workplace application, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Manage systems and processes to meet organisational guidelines and policies, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Collect data for organisational analysis, Propose potential recommendations, Present findings on internal capabilities and resources required, Analyse the organisation's internal capabilities, Manage organisational analysis activities, Justify effective organisational policies and strategies to management.\nAs part of **Continuous Improvement Management (Level 4)**, you will be expected to Monitor continuous improvement progress against identified Key Performance Indicators (KPIs), Update processes or procedures as a result of continuous improvement initiatives, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement and review savings, productivity and service improvements, Validate continuous improvement initiatives and activities as planned, Execute corrective actions in accordance with organisational procedures for issues that arose during the implementation of continuous improvement activities, Execute and supervise initiatives for continuous improvement, Update processes or procedures as a result of the continuous improvement, Monitor continuous improvement progress against the identified Key Performance Indicators (KPIs), Execute corrective actions for issues arising during the implementation of continuous improvement activities in accordance with organisational procedures, Update processes or procedures as a result of the continuous improvement initiatives, Validate continuous improvement initiative and activities as planned, Develop innovative solutions to supplement gaps in organisational processes and functions, Monitor continuous improvement progress against the identified key performance indicators.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Resource Management (Level 4)**, you will be expected to Develop resource management key performance indicators, Review resource usage to determine sufficiency and optimal utilisation, Develop resource allocation plans to support the achievement of strategies, Develop procedures and systems to monitor and evaluate resource usage, Develop resource management and allocation strategies, Determine resource needs to support resource allocation planning, Develop resource allocation plans to support business unit activities, Propose improvements to optimise resource usage, Review resource management outcomes to ascertain refinements to resource allocation plan, Develop procedures to review resource allocation against business unit objectives, Review outcomes to ascertain refinements to resource allocation plan, Develop resource allocation plans to support business units, Develop resource management Key Performance Indicators (KPIs).\nAs part of **Solutions Design Thinking (Level 4)**, you will be expected to Develop methodologies to gain further insight into customer issues and needs, Develop insights about problems, unmet needs and organisational landscape using ethnography and similar methods such as journey mapping, Facilitate discussion of adoption of new solutions, Develop strong network of collaborative partners and stakeholders to contribute to various points of innovation value chain.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Manpower Planning (Level 4)**, you will be expected to Update and oversee databases on workforce and manpower information, Analyse capacity and capabilities of departments to deliver work plans, Develop daily operational manpower plans, Review workforce execution plans needed to meet project and/or functional objectives, Review productivity metrics of existing contractors and subcontractors, Develop manpower forecast based on job roles, positions required and manpower costs, Adapt mathematical models to conduct statistical analyses of manpower demand, wages and costs, Adapt mathematical models to conduct statistical analyses of manpower demand, Review productivity metrics of existing contractors, Develop manpower forecast based on job roles and positions required, Review productivity metrics of existing residential contractors (RCs) and common contractors (CCs), Oversee the recruitment and selection process, improvements, Develop processes and systems for gathering data and feedback on hiring strategies, Review best practices in manpower planning to identify potential, Identify organisational manpower planning requirements for business unit, Review and endorse recommendations on hiring decisions, Recommend refinements or modifications to manpower planning processes, Analyse data and feedback to establish gaps in hiring practices against required criteria, Identify roles and functions of emergency response teams, Monitor deployment schedules and adjust manpower allocation dynamically, Conduct discussions with security teams to communicate clients' business objectives to ensure common understanding, Allocate case load for team, Adapt mathematical models to conduct statistical analysis of manpower demand.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Enterprise Risk Management (Level 4)**, you will be expected to Assess risk exposures relating to the organisation's governance, operations and information systems, Evaluate effectiveness of risk mitigation, monitoring and communication of risks and associated control activities, Review adequacy and timeliness of reporting on risk management results, Assess appropriateness of reporting lines for risk monitoring activities, Identify necessary risk response activities to support risk management philosophy, Implement procedures to inform employees of risk management process and activities, Evaluate and select appropriate risk response activities to achieve appropriate return on investment, Establish risk context to define scope of risk management process in the business unit, Implement risk control activities to support implementation of risk management response, Identify and analyse risk events in the business unit to contribute to risk management process, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Implement procedures to communicate with and educate employees on business continuity plans, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Learning and Development (Level 4)**, you will be expected to Develop the required training materials for workplace learning programmes, Evaluate effectiveness of workplace learning and mentorship programme design to meet organisational needs, Design workplace learning blueprints for the teams, Engage key stakeholders in the design of workplace learning blueprints to ensure their relevance, Conduct standard testing and needs analysis to determine potential improvements in learning and development programmes, Support employees in drafting learning and development plans, Facilitate learning and development opportunities to address skills needs, Provide resources and support for learning and development, Establish employees' learning priorities, Review organisational strategies and business plans that impact on the team's competency requirements, Establish clear learning outcomes and timeframes, Review learning outcomes against learning goals, Select and use tools to review current skills of employees, Evaluate effectiveness of OJT programme design to meet organizational needs, Review and critique quality of existing OJT blueprints, Develop the required OJT training materials, Design and develop OJT blueprint, Engage key stakeholders in the design of the OJT blueprints to ensure its relevance, Determine the parameters of OJT programme, Support employee in writing learning and development plans, Work with employee to explore issues and develop options, Review organisational strategies and business plans that impact on team competency requirements, Review learning outcomes against learning goa, Implement competency framework, Conduct research to identify competencies relevant for the organisation and jobs, Identify objectives and scope of organisation's learning and development framework, Validate framework with management and line managers to clarify their learning and development needs, Develop learning and development framework aligned to organisation's learning and development needs, Review framework effectiveness to ensure its continued relevance, Work with employees to explore issues and develop options, Support employees in writing learning and development plans.\nAs part of **Systems Thinking Application (Level 4)**, you will be expected to Analyse issues that affect the achievement of desired goals and outcomes in the macro context, Evaluate the performance of system applications, Assess the effectiveness of the chosen solutions using an appropriate evaluation process, Monitor interrelationships of systems and processes, Analyse issues that affect the achievement of desired goals and outcomes at the macro context.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\n\n**Technical Capabilities:**\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Credit Risk Management (Level 4)**, you will be expected to Assess ongoing credit worthiness of customers as part of credit risk exposure management across credit portfolios, Implement and manage credit policies to reduce risks and maximise returns for the organisation, Categorise and determine level of credit risks and assess their potential impact on the organisation, Determine the impact of the finance environment on organisational financial strategies and credit policies, Monitor and evaluate effectiveness credit policies in managing organisation's finances to attain optimal financial risk levels, Grant credit facilities in consultation with immediate supervisors and in accordance with the organisation's credit policies, Evaluate methods for managing credit and foreign exchange, Analyse local and international finance environments, Implement and manage foreign exchange exposure and credit policies to reduce risks and maximise returns for the organisation, Monitor and evaluate effectiveness of foreign exchange and credit policies in managing organisation's finances to attain optimal financial risk levels, Evaluate methods for managing credit.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Capital Expenditure and Investment Evaluation (Level 5)**, you will be expected to Provide views and recommendations to address the impact of the various investment appraisal techniques on the project, Evaluate the strengths and weaknesses of payback, discounted payback, accounting rate of return (ARR), net present value (NPV), internal rate of return (IRR) and modified internal IRR and their impact on the business, Review recommendations regarding acceptability of IRR and affordability of options in line with organisational needs and strategic directions, Propose refinements to capital allocation strategies and investment decisions, Provide views and recommendations to address the impact of the various investment appraisal techniques on investment projects, Evaluate capital investment returns and financial health against organisation's capital management policies.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Technology Integration (Level 3)**, you will be expected to Conduct research on new technologies, Identify processes that will be improved by the application of new and emerging technologies and approaches, Propose recommendations and options of technology solutions that offer HR process improvement, Assess potential of emerging technologies to address challenges or enhance processes within HR, Analyse relevance of technologies or IT processes in use and under development in related fields, Implement technology integration plans to meet business requirements while adhering to risk management procedures, Interpret and extract relevant process parameters from given specifications, Generate ideas for the development of technology-enabled solutions to solve business problems, Oversee use of technologies applications, Identify faults in the use of technologies systems processes and report to technical team, Assess performance of department to identify areas for change or improvement using technologies.\nAs part of **Data Mining and Modelling (Level 3)**, you will be expected to Collect and prepare data sets for analysis, simulation and forecasting, Identify data quality issues, Conduct deep-dive analyses to identify patterns and trends in data sets, Implement guidelines to safeguard data accuracy, cleanliness and integrity, Conduct deep-dive analysis to identify patterns and trends in data sets, Propose or construct appropriate analytics models based on train and test analysis, Perform narrative analytics based on data sets, Develop guidelines to safeguard data accuracy, cleanliness and integrity.\nAs part of **Market Risk Management (Level 3)**, you will be expected to Monitor adoption of market risk guidelines and controls, flagging non-compliance, Conduct financial mathematics, modelling and stress testing, Apply risk controls and ensure adherence to market risk limits, Implement scenario analysis and stress testing Execute risk response activities in line with risk mitigation plans., Review and validate market data of trading and/or other activities, Conduct market risk reporting, market risk driver assessments prioritising market risk with high level impact to business, Validate market data and monitor market risk indicators and market limits, Execute risk response activities in line with risk mitigation plans, Conduct market risk driver assessments, prioritising market risk with high level impact to businesses, Collaborate with stakeholders to adopt new risk technologies and data management strategies, Apply market risk limits, Implement scenario analysis and stress testing.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Effectiveness Management (Level 4)**, you will be expected to Follow-up on achievement of team's goals in accordance with organisation's needs, Apply effective communication skills in the workplace, Establish team performances against set goals & objectives, Evaluate team's effectiveness in accordance with team's goals and objectives, Identify team's goals and objectives in accordance with organisation's needs, Collaborate with stakeholders to enhance organisational communications and develop communication channels, Identify underlying issues and trends that may affect stakeholders expectations and needs, Work with the leadership team to develop plans to implement strategic priorities and directions of the organisation, Promote the organisation using a variety of communication techniques and behaviours, Maintain integrity of self throughout the decision making process, Apply emotional intelligence and use opportunities for reflection on own work performance and leadership style, Encourage and display effective communication techniques and behaviours that demonstrate the organisation's values and ethics, Maintain awareness and understanding of the skills and knowledge of colleagues and competitors in order to identify professional development opportunities for self, Demonstrate alignment between personal ethics and values and those of the organisation.\nAs part of **Organisational Analysis (Level 4)**, you will be expected to Keep abreast of best practices in managing systems and processes by subscribing to diverse learning channels and participating in peer discussion platforms to enhance own knowledge for workplace application, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Manage systems and processes to meet organisational guidelines and policies, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Collect data for organisational analysis, Propose potential recommendations, Present findings on internal capabilities and resources required, Analyse the organisation's internal capabilities, Manage organisational analysis activities, Justify effective organisational policies and strategies to management.\nAs part of **Continuous Improvement Management (Level 4)**, you will be expected to Monitor continuous improvement progress against identified Key Performance Indicators (KPIs), Update processes or procedures as a result of continuous improvement initiatives, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement and review savings, productivity and service improvements, Validate continuous improvement initiatives and activities as planned, Execute corrective actions in accordance with organisational procedures for issues that arose during the implementation of continuous improvement activities, Execute and supervise initiatives for continuous improvement, Update processes or procedures as a result of the continuous improvement, Monitor continuous improvement progress against the identified Key Performance Indicators (KPIs), Execute corrective actions for issues arising during the implementation of continuous improvement activities in accordance with organisational procedures, Update processes or procedures as a result of the continuous improvement initiatives, Validate continuous improvement initiative and activities as planned, Develop innovative solutions to supplement gaps in organisational processes and functions, Monitor continuous improvement progress against the identified key performance indicators.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Resource Management (Level 4)**, you will be expected to Develop resource management key performance indicators, Review resource usage to determine sufficiency and optimal utilisation, Develop resource allocation plans to support the achievement of strategies, Develop procedures and systems to monitor and evaluate resource usage, Develop resource management and allocation strategies, Determine resource needs to support resource allocation planning, Develop resource allocation plans to support business unit activities, Propose improvements to optimise resource usage, Review resource management outcomes to ascertain refinements to resource allocation plan, Develop procedures to review resource allocation against business unit objectives, Review outcomes to ascertain refinements to resource allocation plan, Develop resource allocation plans to support business units, Develop resource management Key Performance Indicators (KPIs).\nAs part of **Solutions Design Thinking (Level 4)**, you will be expected to Develop methodologies to gain further insight into customer issues and needs, Develop insights about problems, unmet needs and organisational landscape using ethnography and similar methods such as journey mapping, Facilitate discussion of adoption of new solutions, Develop strong network of collaborative partners and stakeholders to contribute to various points of innovation value chain.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Manpower Planning (Level 4)**, you will be expected to Update and oversee databases on workforce and manpower information, Analyse capacity and capabilities of departments to deliver work plans, Develop daily operational manpower plans, Review workforce execution plans needed to meet project and/or functional objectives, Review productivity metrics of existing contractors and subcontractors, Develop manpower forecast based on job roles, positions required and manpower costs, Adapt mathematical models to conduct statistical analyses of manpower demand, wages and costs, Adapt mathematical models to conduct statistical analyses of manpower demand, Review productivity metrics of existing contractors, Develop manpower forecast based on job roles and positions required, Review productivity metrics of existing residential contractors (RCs) and common contractors (CCs), Oversee the recruitment and selection process, improvements, Develop processes and systems for gathering data and feedback on hiring strategies, Review best practices in manpower planning to identify potential, Identify organisational manpower planning requirements for business unit, Review and endorse recommendations on hiring decisions, Recommend refinements or modifications to manpower planning processes, Analyse data and feedback to establish gaps in hiring practices against required criteria, Identify roles and functions of emergency response teams, Monitor deployment schedules and adjust manpower allocation dynamically, Conduct discussions with security teams to communicate clients' business objectives to ensure common understanding, Allocate case load for team, Adapt mathematical models to conduct statistical analysis of manpower demand.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Enterprise Risk Management (Level 4)**, you will be expected to Assess risk exposures relating to the organisation's governance, operations and information systems, Evaluate effectiveness of risk mitigation, monitoring and communication of risks and associated control activities, Review adequacy and timeliness of reporting on risk management results, Assess appropriateness of reporting lines for risk monitoring activities, Identify necessary risk response activities to support risk management philosophy, Implement procedures to inform employees of risk management process and activities, Evaluate and select appropriate risk response activities to achieve appropriate return on investment, Establish risk context to define scope of risk management process in the business unit, Implement risk control activities to support implementation of risk management response, Identify and analyse risk events in the business unit to contribute to risk management process, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Implement procedures to communicate with and educate employees on business continuity plans, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Learning and Development (Level 4)**, you will be expected to Develop the required training materials for workplace learning programmes, Evaluate effectiveness of workplace learning and mentorship programme design to meet organisational needs, Design workplace learning blueprints for the teams, Engage key stakeholders in the design of workplace learning blueprints to ensure their relevance, Conduct standard testing and needs analysis to determine potential improvements in learning and development programmes, Support employees in drafting learning and development plans, Facilitate learning and development opportunities to address skills needs, Provide resources and support for learning and development, Establish employees' learning priorities, Review organisational strategies and business plans that impact on the team's competency requirements, Establish clear learning outcomes and timeframes, Review learning outcomes against learning goals, Select and use tools to review current skills of employees, Evaluate effectiveness of OJT programme design to meet organizational needs, Review and critique quality of existing OJT blueprints, Develop the required OJT training materials, Design and develop OJT blueprint, Engage key stakeholders in the design of the OJT blueprints to ensure its relevance, Determine the parameters of OJT programme, Support employee in writing learning and development plans, Work with employee to explore issues and develop options, Review organisational strategies and business plans that impact on team competency requirements, Review learning outcomes against learning goa, Implement competency framework, Conduct research to identify competencies relevant for the organisation and jobs, Identify objectives and scope of organisation's learning and development framework, Validate framework with management and line managers to clarify their learning and development needs, Develop learning and development framework aligned to organisation's learning and development needs, Review framework effectiveness to ensure its continued relevance, Work with employees to explore issues and develop options, Support employees in writing learning and development plans.\nAs part of **Systems Thinking Application (Level 4)**, you will be expected to Analyse issues that affect the achievement of desired goals and outcomes in the macro context, Evaluate the performance of system applications, Assess the effectiveness of the chosen solutions using an appropriate evaluation process, Monitor interrelationships of systems and processes, Analyse issues that affect the achievement of desired goals and outcomes at the macro context.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Chief Financial Officer in the Accountancy sector.\nSector: Accountancy, Track: Financial Accounting / Management Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Chief Financial Officer (CFO) is an organisational leader and key member of the senior management team. He/She balances the responsibilities of stewardship of an organisations finances with business partnership. He acts as an integrator and navigator for the organisation by effectively leading the finance and accounting functions. Increasingly, the CFO is also taking on more organisational roles beyond traditional finance. He may have group, regional or country-specific responsibilities depending on the size and structure of his organisation. Typically, the CFO takes on a range of responsibilities, including but not limited to protecting the organisations critical assets and financial health. He ensures compliance with financial regulations, signs off on financial statements, and communicates value, financial information and risk issues to Boards and the investor community. He also heads the organisations finance function and ensures an efficient and effective structure to provide a range of services to support the business, including cash flow management, financial planning and analysis, treasury functions, finance operations and tax. The CFO also reports and provides advice to the Board, Chief Executive and senior management team on financial issues, company performance, organisational liabilities and other developments. He functions as a strategic business advisor and plays a significant role in shaping the future direction of the organisation. He is also responsible for obtaining board approval and is involved in public or shareholder announcements. He demonstrates leadership in the finance function to align finance and business strategies to grow the organisation. He also supports business growth through his part in capital market financing initiatives and mergers and acquisitions activities which involve negotiations, pricing, due diligence, valuation. The CFO is responsible for driving change in the finance function or organisation at large. He pushes for business improvement initiatives such as efficient cost reduction, procurement and pricing, as well as develop processes and promote innovations that create value for the company. Beyond finance, he also tend to oversee a range of organisational functions including human resources, Infocomm technology and operations, legal, compliance, corporate governance and corporate social responsibility.\n\n**Core Responsibilities and Abilities:**\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Financial Reporting Quality (Level 5)**, you will be expected to Review and implement best practices, as well as the latest accounting and technology developments, Set a high standard for business reporting within the organisation and implement improvements, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Set the direction for the application of professional ethics, values and judgement, Enhance the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Cost Management (Level 6)**, you will be expected to Discuss the role of quality costing as a part of total quality management (TQM) system., Guide finance teams to identify areas for cost and expense reduction, Explain the impact of just-in-time (JIT) production on cost accounting and performance measurement systems., Explain the role of environmental costing as part of an environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment., Discuss the role of quality costing as a part of quality system management, Explain the impact of new processes and/or technologies on cost accounting and performance measurement systems, Guide teams to identify areas for cost and expense reduction, Explain the role of environmental costing as part of environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Financial Management (Level 6)**, you will be expected to Manage debts effectively in highly complex situations, Develop and define management strategies to avoid cash flow problems, Forecast immediate and future impact of business decisions on finances and cash flows, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Review cash flow challenges by strategically managing weaknesses and threats to the organisation's finances, Communicate well with internal stakeholders on cash flows for various projects, Review cash flow challenges by strategically managing weaknesses and threats to the organisation's finances, Evaluate financial reporting process for endorsement purposes, Evaluate tax plans in accordance with organisational business models for endorsement purposes, Evaluate financial indicators to understand impact to the business model, Review financial reports to understand organisation's financial situation, Evaluate accounting policies in accordance with organisational business model for endorsement purposes, Evaluate and present financial reports in accordance with financial reporting standards for endorsement purposes, Evaluate financial indicators to understand impact to the business models, Evaluate accounting policies in accordance with organisational business models for endorsement purposes.\nAs part of **Tax Implications (Level 6)**, you will be expected to Evaluate impact of all types of taxes on businesses, Evaluate impact of updates to tax laws and regulations on the audit plans.\nAs part of **Financial Planning (Level 6)**, you will be expected to Identify impact of budgeted cash surpluses and shortfalls on business operations, Leverage on scenario analysis to create possible actions for various forecasting outcomes, Apply and discuss feedback and feed-forward control systems to drive efficiency, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Evaluate financial reporting processes for endorsement purposes, Evaluate financial indicators to understand their impact on organisation's business model, Evaluate accounting policies in accordance with organisational business model for endorsement purposes, Review financial reports to understand organisation's financial situation, Evaluate and present financial reports in accordance with financial reporting standards for endorsement purposes, Evaluate tax plans in accordance with organisational business model for endorsement purposes.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Transfer Pricing (Level 6)**, you will be expected to Implement policies and procedures in organisations to mitigate impact of transfer pricing regulations, Plan mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Management Decision Making (Level 6)**, you will be expected to Evaluate investment appraisal techniques and explain their results, Discuss pricing strategies and their consequences, Articulate the financial consequences of dealing with long-run projects in particular importance of time value of money.\nAs part of **Disruption Management (Level 6)**, you will be expected to Influence as an effective change agent if business models must be adapted to cope with disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities to lead revenue diversification and growth, Balance cost management with focus on business growth in a highly-complex environment, Capitalise on disruptive forces including technology, market, legal, and business models, Spearhead change management initiatives to cope with business models that have to be adapted due to disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Balance cost management with focus on business growth in a rapidly changing environment.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Business Process Management (Level 6)**, you will be expected to Anticipate possible impact from government legislation, Put in place proper policies and framework for organisation to achieve its objectives, Anticipate possible impacts from the economic and business environment.\nAs part of **Financial Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Discuss the limitations of ratio analyses caused by internal and external factors based on financial statements, Draw inferences from financial results and their impact on business strategies, Evaluate financial and economic information to achieve organisational objectives and maximise returns on financial resources, Interpret results based on reported financial statements including balance sheets, income statements and cash flow statement ratios.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Capital Raising (Level 6)**, you will be expected to Deliberate strategic considerations in capital raising against business needs in highly complex situations, Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Keep the leadership team on track with the right financial metrics, Formulate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Finance Business Partnering (Level 6)**, you will be expected to Provide leadership to make finance-related decisions in collaboration with the business, Lead presentations on finance-related insights across the organisation, Maintain influential relationships with key business customers and stakeholders, Lead efforts to align finance initiatives to overall business vision, strategic, goals and branding, Lead future finance business planning, Implement initiatives to address finance-related issues.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Fraud Risk Management (Level 6)**, you will be expected to Evaluate adequacy of plans for monitoring fraud risk programmes, Evaluate adequacy of risk response strategy and practices to deter or prevent fraud, Assess adequacy of internal audit plan on fraud risk evaluation, Train staff on awareness of fraud risks, Evaluate fraud detection and reporting tools and measures, Enhance staff's appreciation and awareness of fraud detection and response strategies, Communicate to senior management or board if any additional actions are necessary or whether an investigation should be recommended.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Performance Management (Level 6)**, you will be expected to Review and improve existing performance management framework, Review traditional and non-traditional approaches to performance measurement, Initiate strategic investments to sustain or enhance performance of networks, software and systems in the long run, Sustain desired performance levels during integration of ICT components, systems and services among different infrastructure layers, Define priorities and key performance indicators of infrastructure components based on the established business and ICT strategies, Project long term business requirements and assess ability of existing networks, software and systems to meet them, Develop a strategy for how performance data can be fully optimised to drive business value, Evaluate the potential value added by updates, upgrades or significant changes to ICT infrastructure components vis-a-vis the financial and non-financial costs to the business, Oversee the end-to-end performance of the ICT function, Create a vision for integrating performance data with analytics, Use effective strategies in engaging clinician and team behaviour in implementing department performance strategies, Oversee performance of relevant healthcare professional teams, Foster collaborative relationships within and across departments that promote patient safety, competent care, and clinical excellence, Monitor key organisational performance indicators including overall organisation rating and aggregated scores of departments.\n\n**Technical Capabilities:**\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Financial Reporting Quality (Level 5)**, you will be expected to Review and implement best practices, as well as the latest accounting and technology developments, Set a high standard for business reporting within the organisation and implement improvements, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Set the direction for the application of professional ethics, values and judgement, Enhance the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Cost Management (Level 6)**, you will be expected to Discuss the role of quality costing as a part of total quality management (TQM) system., Guide finance teams to identify areas for cost and expense reduction, Explain the impact of just-in-time (JIT) production on cost accounting and performance measurement systems., Explain the role of environmental costing as part of an environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment., Discuss the role of quality costing as a part of quality system management, Explain the impact of new processes and/or technologies on cost accounting and performance measurement systems, Guide teams to identify areas for cost and expense reduction, Explain the role of environmental costing as part of environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Financial Management (Level 6)**, you will be expected to Manage debts effectively in highly complex situations, Develop and define management strategies to avoid cash flow problems, Forecast immediate and future impact of business decisions on finances and cash flows, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Review cash flow challenges by strategically managing weaknesses and threats to the organisation's finances, Communicate well with internal stakeholders on cash flows for various projects, Review cash flow challenges by strategically managing weaknesses and threats to the organisation's finances, Evaluate financial reporting process for endorsement purposes, Evaluate tax plans in accordance with organisational business models for endorsement purposes, Evaluate financial indicators to understand impact to the business model, Review financial reports to understand organisation's financial situation, Evaluate accounting policies in accordance with organisational business model for endorsement purposes, Evaluate and present financial reports in accordance with financial reporting standards for endorsement purposes, Evaluate financial indicators to understand impact to the business models, Evaluate accounting policies in accordance with organisational business models for endorsement purposes.\nAs part of **Tax Implications (Level 6)**, you will be expected to Evaluate impact of all types of taxes on businesses, Evaluate impact of updates to tax laws and regulations on the audit plans.\nAs part of **Financial Planning (Level 6)**, you will be expected to Identify impact of budgeted cash surpluses and shortfalls on business operations, Leverage on scenario analysis to create possible actions for various forecasting outcomes, Apply and discuss feedback and feed-forward control systems to drive efficiency, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Evaluate financial reporting processes for endorsement purposes, Evaluate financial indicators to understand their impact on organisation's business model, Evaluate accounting policies in accordance with organisational business model for endorsement purposes, Review financial reports to understand organisation's financial situation, Evaluate and present financial reports in accordance with financial reporting standards for endorsement purposes, Evaluate tax plans in accordance with organisational business model for endorsement purposes.\nAs part of **Capital Expenditure and Investment Evaluation (Level 6)**, you will be expected to Determine adjusted present value, Recognise risk using the certainty equivalent method, Evaluate cost of capital and risk, Prioritise projects that are mutually exclusive and/or are subject to single-period capital rationing and/or have unequal lives.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Transfer Pricing (Level 6)**, you will be expected to Implement policies and procedures in organisations to mitigate impact of transfer pricing regulations, Plan mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Business Planning (Level 6)**, you will be expected to Set and define the frameworks for organisation goals and objectives, Lead planning processes and setting of business targets, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify and evaluate business opportunities locally and internationally to determine business viability, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies, Review and refine business opportunities capitalisation efforts to mitigate facilities expansion risks, Review and refine business opportunities to prevent or mitigate business risks, Set organisational directions, goals and targets to contribute to organisational strategies, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Review and refine organisational strategies and targets for endorsement purposes, Identify strategic needs of organisation to enhance organisational performance, Review and refine business opportunities to prevent and/or mitigate business risks, Capitalise on business opportunities to support the achievement of organisational goals and organisational strategies.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Management Decision Making (Level 6)**, you will be expected to Evaluate investment appraisal techniques and explain their results, Discuss pricing strategies and their consequences, Articulate the financial consequences of dealing with long-run projects in particular importance of time value of money.\nAs part of **Disruption Management (Level 6)**, you will be expected to Influence as an effective change agent if business models must be adapted to cope with disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities to lead revenue diversification and growth, Balance cost management with focus on business growth in a highly-complex environment, Capitalise on disruptive forces including technology, market, legal, and business models, Spearhead change management initiatives to cope with business models that have to be adapted due to disruptions, Forecast and plan for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Balance cost management with focus on business growth in a rapidly changing environment.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Business Process Management (Level 6)**, you will be expected to Anticipate possible impact from government legislation, Put in place proper policies and framework for organisation to achieve its objectives, Anticipate possible impacts from the economic and business environment.\nAs part of **Financial Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Discuss the limitations of ratio analyses caused by internal and external factors based on financial statements, Draw inferences from financial results and their impact on business strategies, Evaluate financial and economic information to achieve organisational objectives and maximise returns on financial resources, Interpret results based on reported financial statements including balance sheets, income statements and cash flow statement ratios.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Capital Raising (Level 6)**, you will be expected to Deliberate strategic considerations in capital raising against business needs in highly complex situations, Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Keep the leadership team on track with the right financial metrics, Formulate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Finance Business Partnering (Level 6)**, you will be expected to Provide leadership to make finance-related decisions in collaboration with the business, Lead presentations on finance-related insights across the organisation, Maintain influential relationships with key business customers and stakeholders, Lead efforts to align finance initiatives to overall business vision, strategic, goals and branding, Lead future finance business planning, Implement initiatives to address finance-related issues.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Fraud Risk Management (Level 6)**, you will be expected to Evaluate adequacy of plans for monitoring fraud risk programmes, Evaluate adequacy of risk response strategy and practices to deter or prevent fraud, Assess adequacy of internal audit plan on fraud risk evaluation, Train staff on awareness of fraud risks, Evaluate fraud detection and reporting tools and measures, Enhance staff's appreciation and awareness of fraud detection and response strategies, Communicate to senior management or board if any additional actions are necessary or whether an investigation should be recommended.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Performance Management (Level 6)**, you will be expected to Review and improve existing performance management framework, Review traditional and non-traditional approaches to performance measurement, Initiate strategic investments to sustain or enhance performance of networks, software and systems in the long run, Sustain desired performance levels during integration of ICT components, systems and services among different infrastructure layers, Define priorities and key performance indicators of infrastructure components based on the established business and ICT strategies, Project long term business requirements and assess ability of existing networks, software and systems to meet them, Develop a strategy for how performance data can be fully optimised to drive business value, Evaluate the potential value added by updates, upgrades or significant changes to ICT infrastructure components vis-a-vis the financial and non-financial costs to the business, Oversee the end-to-end performance of the ICT function, Create a vision for integrating performance data with analytics, Use effective strategies in engaging clinician and team behaviour in implementing department performance strategies, Oversee performance of relevant healthcare professional teams, Foster collaborative relationships within and across departments that promote patient safety, competent care, and clinical excellence, Monitor key organisational performance indicators including overall organisation rating and aggregated scores of departments." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Forensics Associate / Financial Forensics Executive in the Accountancy sector.\nSector: Accountancy, Track: Financial Forensics" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Forensics Associate/Financial Forensics Executive supports his/her reporting officer and/or financial forensics team in delivering forensic investigation, prevention and detection activities. He supports foundational work such as data collection and analysis, report preparation and fraud risk identification. He works closely with the audit, legal, risk and compliance teams to gather and analyse data, providing assistance in data gathering activities such as retrieving electronically stored information. The Financial Forensics Associate/Financial Forensics Executive may work as an internal forensic specialist or as an external consultant providing consultant services to other organisations, where he may be based in clients' office. He would typically have had prior exposure to other accounting and advisory functions. He should be results-oriented and meticulous in his work to identify risks, gaps and potential red flags. He applies the principles of the Code of Professional Conduct and Ethics in all his tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Evidence Management (Level 3)**, you will be expected to Perform cloning and preservation techniques to preserve chain of custody, Document research and analysis results, Verify that data collected is accurate and complete, Gather relevant data to conduct forensic research, Utilise defined procedures to maintain confidentiality.\nAs part of **Fraud Detection and Prevention (Level 3)**, you will be expected to Identify red flags of fraud, Review documents to uncover possible fraud, Identify areas of fraud risk.\nAs part of **Digital Forensics (Level 3)**, you will be expected to Record relevant information in investigation logs and other official documents, Identify sources of electronic evidence, Identify common areas of malicious software activity and characteristics of various types of malicious software files.\nAs part of **Litigation Support (Level 3)**, you will be expected to Collate reports for critique of expert reports, Identify appropriate sources of data for report, Collate reports to corroborate testimonies, Liaise with appropriate experts to provide documentation support.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Forensic Data Analytics (Level 3)**, you will be expected to Identify relevant data analytics techniques to be used, Define general forensic analytics strategies, Extract and validate data for analyses, Use forensic technologies to extract and analyse data.\nAs part of **Financial Crime Laws and Regulations (Level 3)**, you will be expected to Research implications of white-collar crime to the business or organisation's financials, reputation and other relevant metrics, Present information on identified laws and regulations in a clear and concise manner, Identify key instruments relevant to financial crime.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Fraud Investigation Planning and Execution (Level 3)**, you will be expected to Identify means through which fraud and misconduct may occur within accounting and business cycle, Apply relevant regulations, legislation and standards and policies during the investigation, Identify accounting concepts, fundamentals, principles and definitions which are useful for investigation.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\n\n**Technical Capabilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Evidence Management (Level 3)**, you will be expected to Perform cloning and preservation techniques to preserve chain of custody, Document research and analysis results, Verify that data collected is accurate and complete, Gather relevant data to conduct forensic research, Utilise defined procedures to maintain confidentiality.\nAs part of **Fraud Detection and Prevention (Level 3)**, you will be expected to Identify red flags of fraud, Review documents to uncover possible fraud, Identify areas of fraud risk.\nAs part of **Digital Forensics (Level 3)**, you will be expected to Record relevant information in investigation logs and other official documents, Identify sources of electronic evidence, Identify common areas of malicious software activity and characteristics of various types of malicious software files.\nAs part of **Litigation Support (Level 3)**, you will be expected to Collate reports for critique of expert reports, Identify appropriate sources of data for report, Collate reports to corroborate testimonies, Liaise with appropriate experts to provide documentation support.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Forensic Data Analytics (Level 3)**, you will be expected to Identify relevant data analytics techniques to be used, Define general forensic analytics strategies, Extract and validate data for analyses, Use forensic technologies to extract and analyse data.\nAs part of **Financial Crime Laws and Regulations (Level 3)**, you will be expected to Research implications of white-collar crime to the business or organisation's financials, reputation and other relevant metrics, Present information on identified laws and regulations in a clear and concise manner, Identify key instruments relevant to financial crime.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Fraud Investigation Planning and Execution (Level 3)**, you will be expected to Identify means through which fraud and misconduct may occur within accounting and business cycle, Apply relevant regulations, legislation and standards and policies during the investigation, Identify accounting concepts, fundamentals, principles and definitions which are useful for investigation.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Accounting Standards (Level 4)**, you will be expected to Maintain awareness of the changes in accounting standards, Input the required data accurately into the organisation's updated accounting systems Ensure all transactions follow the new requirements under the regulatory frameworks, Identify significant accounting issues, Ensure all transactions follow the new requirements under the regulatory frameworks, Input the required data accurately into the organisation's updated accounting systems for financial accounting.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Forensics Director / Financial Forensics Partner in the Accountancy sector.\nSector: Accountancy, Track: Financial Forensics" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Forensics Director/Financial Forensics Partner provides the overall direction for the financial forensics team, identifying opportunities for growth and further collaborations. He/She approves reports and recommendations developed by the team, manages overall investigation and provides expert testimonies as an expert witness in arbitrations, mediations, dispute resolutions and expert determinations. He also establishes strategic business partnerships with stakeholders and partners with stakeholders to identify litigation requirements. He may work with regulatory bodies such as the Monetary Authority of Singapore, Singapore Exchange and Commercial Affairs Department of the Singapore Police Force. The Financial Forensics Director/Financial Forensics Partner may manage the internal team or a team of forensic consultants who provide forensic services to external clients. He should be highly experienced in the areas of assurance and risk management, and acts as the approving authority for reports and recommendations. He communicates effectively with potential clients and stakeholders who may require forensic services. He applies the principles of the Code of Professional Conduct and Ethics in all his tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Financial Crime Laws and Regulations (Level 5)**, you will be expected to Develop and implement procedures to identify and apply relevant laws and regulations in the process of delivering forensic services, Disseminate changes and updates in laws, regulations and other relevant guidelines, Advise clients on changes to laws and regulations that affect their organisation and business processes and dealings, Provide inputs to development and refresh of laws and regulations as a subject matter expert.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Cyber Security (Level 5)**, you will be expected to Ensure that cyber security policies and procedures are continuously improved and updated, Ensure cyber security policies and procedures are implemented and adhered to, Establish the organisation's policies and procedures to protect confidentiality and integrity of information.\nAs part of **Evidence Management (Level 5)**, you will be expected to Ensure department's data management protocol complies with relevant regulations and laws, Introduce new methodologies for data collection, Develop Standard Operating Procedures (SOPs) for the organisation to collect and manage data.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Litigation Support (Level 5)**, you will be expected to Develop plans for investigation in partnership with other stakeholders' roles in the investigation, Advise and negotiate settlement value for civil litigations, Provide expert opinion on reports from other stakeholders, Provide witness testimonies for both civil and criminal proceedings, Present investigation findings in a court of law.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Valuation Approaches and Methodologies (Level 5)**, you will be expected to Review and analyse the bases of value to identify potential gaps and their implications on information inputs and valuation purposes, Review and analyse the premises of value and their implications on information inputs and valuation purpose, Review and analyse different valuation approaches and methods to identify potential gaps and the implications on information inputs and valuation purposes.\nAs part of **Forensic Data Analytics (Level 5)**, you will be expected to Share results of data analytics procedures with clients, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Highlight inconsistencies in financial information through analysis and the application of knowledge, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements.\nAs part of **Digital Forensics (Level 5)**, you will be expected to Interpret user activities based on the findings from transaction monitoring, Validate tools for accuracy and usefulness, Guide team members in the process of e-Discovery, Partner with Forensic Infocomm Technology personnel to perform e-Discovery, Identify new digital forensic tools to be used in forensic activities, Evaluate the efficacy of existing tools used in investigations.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Fraud Detection and Prevention (Level 6)**, you will be expected to Evaluate adequacy of fraud risk response strategies and practices to deter and prevent fraud, Develop fraud detection policies, Evaluate fraud detection and reporting tools and measures, Advocate for fraud prevention and awareness training, Collaborate with regulatory bodies to develop standards for fraud prevention and detection for organisations.\nAs part of **Risk Assessment (Level 6)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Determine responses to address the risks identified, Assess risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Evaluate situations that increase probability of fraud occurrence.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Fraud Investigation Planning and Execution (Level 6)**, you will be expected to Establish and steer the direction of investigations as they progress, Develop standards to be used in the process of investigations to maintain integrity and accuracy of the evidence, Contribute to the development of investigation guidelines and frameworks for financial forensic training programmes, Identify new investigative processes and frameworks to be used as new technologies emerge.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Financial Crime Laws and Regulations (Level 5)**, you will be expected to Develop and implement procedures to identify and apply relevant laws and regulations in the process of delivering forensic services, Disseminate changes and updates in laws, regulations and other relevant guidelines, Advise clients on changes to laws and regulations that affect their organisation and business processes and dealings, Provide inputs to development and refresh of laws and regulations as a subject matter expert.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Cyber Security (Level 5)**, you will be expected to Ensure that cyber security policies and procedures are continuously improved and updated, Ensure cyber security policies and procedures are implemented and adhered to, Establish the organisation's policies and procedures to protect confidentiality and integrity of information.\nAs part of **Evidence Management (Level 5)**, you will be expected to Ensure department's data management protocol complies with relevant regulations and laws, Introduce new methodologies for data collection, Develop Standard Operating Procedures (SOPs) for the organisation to collect and manage data.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Litigation Support (Level 5)**, you will be expected to Develop plans for investigation in partnership with other stakeholders' roles in the investigation, Advise and negotiate settlement value for civil litigations, Provide expert opinion on reports from other stakeholders, Provide witness testimonies for both civil and criminal proceedings, Present investigation findings in a court of law.\nAs part of **Professional Scepticism and Judgment (Level 5)**, you will be expected to Evaluate the sufficiency and appropriateness of procedures to address the risks identified, Determine whether the evidence obtained supports the opinions to be given.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Valuation Approaches and Methodologies (Level 5)**, you will be expected to Review and analyse the bases of value to identify potential gaps and their implications on information inputs and valuation purposes, Review and analyse the premises of value and their implications on information inputs and valuation purpose, Review and analyse different valuation approaches and methods to identify potential gaps and the implications on information inputs and valuation purposes.\nAs part of **Forensic Data Analytics (Level 5)**, you will be expected to Share results of data analytics procedures with clients, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Highlight inconsistencies in financial information through analysis and the application of knowledge, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements.\nAs part of **Digital Forensics (Level 5)**, you will be expected to Interpret user activities based on the findings from transaction monitoring, Validate tools for accuracy and usefulness, Guide team members in the process of e-Discovery, Partner with Forensic Infocomm Technology personnel to perform e-Discovery, Identify new digital forensic tools to be used in forensic activities, Evaluate the efficacy of existing tools used in investigations.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Accounting Standards (Level 6)**, you will be expected to Review accounting standards to identify changes and implications on the organisation, Determine whether the significant accounting issues have been sufficiently and appropriately addressed, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks, Evaluate the impact on financial statements arising from changes in accounting standards, Liaise with the Infocomm Technology department to identify required changes in the accounting software system based on the new statutory requirements, Evaluate accounting judgments and estimates, including fair value estimates made by management, Liaise with the infocomm technology department to identify required changes in the accounting software system for financial accounting based on the new statutory requirements.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\nAs part of **Fraud Detection and Prevention (Level 6)**, you will be expected to Evaluate adequacy of fraud risk response strategies and practices to deter and prevent fraud, Develop fraud detection policies, Evaluate fraud detection and reporting tools and measures, Advocate for fraud prevention and awareness training, Collaborate with regulatory bodies to develop standards for fraud prevention and detection for organisations.\nAs part of **Risk Assessment (Level 6)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Determine responses to address the risks identified, Assess risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control, Evaluate situations that increase probability of fraud occurrence.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Fraud Investigation Planning and Execution (Level 6)**, you will be expected to Establish and steer the direction of investigations as they progress, Develop standards to be used in the process of investigations to maintain integrity and accuracy of the evidence, Contribute to the development of investigation guidelines and frameworks for financial forensic training programmes, Identify new investigative processes and frameworks to be used as new technologies emerge.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Forensics Manager in the Accountancy sector.\nSector: Accountancy, Track: Financial Forensics" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Forensics Manager guides his/her financial forensics team in delivering forensic investigation, prevention and detection activities, reviewing and communicating the results and recommendations to clients and stakeholders. The Financial Forensics Manager reviews findings from fraud risk identification exercises and fraud investigations and recommendations to improve prevention and detection of fraud schemes. He critiques other expert reports and provides advice on settlements for litigation purposes. He also engages in business development opportunities, developing proposals for clients if in an external consultant role. He conducts fraud awareness and fraud prevention training for both internal and external parties. The Financial Forensics Manager may manage the internal team or a team of forensic consultants who provide forensic services to external clients. He should be results-oriented in his work and is able to deliver reports and findings needed for different client groups. He is able to communicate with senior management and stakeholders on sensitive issues. He applies the principles of the Code of Professional Conduct and Ethics in all his tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Valuation Approaches and Methodologies (Level 4)**, you will be expected to Review the various bases of value for relevancy, Review appropriateness of valuation principles, Review the valuation approaches and methods for consistency with the bases of value, premises of value and purposes of the valuation, Review the various premises of value for relevancy.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Cyber Security (Level 5)**, you will be expected to Ensure that cyber security policies and procedures are continuously improved and updated, Ensure cyber security policies and procedures are implemented and adhered to, Establish the organisation's policies and procedures to protect confidentiality and integrity of information.\nAs part of **Evidence Management (Level 5)**, you will be expected to Ensure department's data management protocol complies with relevant regulations and laws, Introduce new methodologies for data collection, Develop Standard Operating Procedures (SOPs) for the organisation to collect and manage data.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Financial Crime Laws and Regulations (Level 5)**, you will be expected to Develop and implement procedures to identify and apply relevant laws and regulations in the process of delivering forensic services, Disseminate changes and updates in laws, regulations and other relevant guidelines, Advise clients on changes to laws and regulations that affect their organisation and business processes and dealings, Provide inputs to development and refresh of laws and regulations as a subject matter expert.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Risk Assessment (Level 5)**, you will be expected to Consider the potential for fraud risks in the assessment of control design, Design responses to address the risks identified, Review possible impacts of fraud and anti-money laundering cases, Identify situations that increase probability of fraud occurrence, Identify risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control.\nAs part of **Fraud Detection and Prevention (Level 5)**, you will be expected to Communicate fraud detection and prevention policies to employees, Communicate results of fraud risk assessment, Implement fraud detection and prevention policies in the organisation, Develop frameworks and strategies for a sustainable monitoring and review process, Deliver training programmes for fraud prevention and awareness, Develop internal fraud controls.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Litigation Support (Level 5)**, you will be expected to Develop plans for investigation in partnership with other stakeholders' roles in the investigation, Advise and negotiate settlement value for civil litigations, Provide expert opinion on reports from other stakeholders, Provide witness testimonies for both civil and criminal proceedings, Present investigation findings in a court of law.\nAs part of **Forensic Data Analytics (Level 5)**, you will be expected to Share results of data analytics procedures with clients, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Highlight inconsistencies in financial information through analysis and the application of knowledge, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements.\nAs part of **Fraud Investigation Planning and Execution (Level 5)**, you will be expected to Manage personnel and work allocation, Manage project timelines, Conduct interviews with senior management, external parties and other relevant personnel to gather evidence, Determine suitable settlement amounts and conditions, Conduct interrogations to gather data and information, Collaborate with stakeholders outside organisation to obtain evidence, Determine impact to organisation because of frauds, Identify impact of new trends in financial accounting and their effect on fraud activities, Escalate interrogations to polygraphs if required.\nAs part of **Digital Forensics (Level 5)**, you will be expected to Interpret user activities based on the findings from transaction monitoring, Validate tools for accuracy and usefulness, Guide team members in the process of e-Discovery, Partner with Forensic Infocomm Technology personnel to perform e-Discovery, Identify new digital forensic tools to be used in forensic activities, Evaluate the efficacy of existing tools used in investigations.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 3)**, you will be expected to Assess written codes to identify errors and gaps to be addressed, Incorporate improvements and make corrections to programmes and codes to achieve desired outcomes, Select appropriate programming languages for business use cases, Write programmes and codes that are aligned with business requirements, Document programming and coding updates and changes for business and technical professionals, Test and debug codes to ensure workability, Draft coding frameworks as a guide for organising codes, Analyse and translate business requirements of software into multiple functions, Code solutions using required programming languages, Draft and design overall coding frameworks as a guide for organising codes, Analyse and translate creative and technical requirements of software into multiple functions, Document programming and coding updates and changes for technical professionals.\nAs part of **Professional Scepticism and Judgment (Level 4)**, you will be expected to Design additional procedures to obtain sufficient and appropriate evidence, Design procedures to further investigate the possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Design procedures to investigate conditions and circumstances that may indicate possible fraud, Assess reliability of evidence obtained to corroborate representations.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Valuation Approaches and Methodologies (Level 4)**, you will be expected to Review the various bases of value for relevancy, Review appropriateness of valuation principles, Review the valuation approaches and methods for consistency with the bases of value, premises of value and purposes of the valuation, Review the various premises of value for relevancy.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Cyber Security (Level 5)**, you will be expected to Ensure that cyber security policies and procedures are continuously improved and updated, Ensure cyber security policies and procedures are implemented and adhered to, Establish the organisation's policies and procedures to protect confidentiality and integrity of information.\nAs part of **Evidence Management (Level 5)**, you will be expected to Ensure department's data management protocol complies with relevant regulations and laws, Introduce new methodologies for data collection, Develop Standard Operating Procedures (SOPs) for the organisation to collect and manage data.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Financial Crime Laws and Regulations (Level 5)**, you will be expected to Develop and implement procedures to identify and apply relevant laws and regulations in the process of delivering forensic services, Disseminate changes and updates in laws, regulations and other relevant guidelines, Advise clients on changes to laws and regulations that affect their organisation and business processes and dealings, Provide inputs to development and refresh of laws and regulations as a subject matter expert.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Risk Assessment (Level 5)**, you will be expected to Consider the potential for fraud risks in the assessment of control design, Design responses to address the risks identified, Review possible impacts of fraud and anti-money laundering cases, Identify situations that increase probability of fraud occurrence, Identify risks of material misstatement through understanding the client and its environment, objectives and strategies, as well as business risks, including internal control.\nAs part of **Fraud Detection and Prevention (Level 5)**, you will be expected to Communicate fraud detection and prevention policies to employees, Communicate results of fraud risk assessment, Implement fraud detection and prevention policies in the organisation, Develop frameworks and strategies for a sustainable monitoring and review process, Deliver training programmes for fraud prevention and awareness, Develop internal fraud controls.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Litigation Support (Level 5)**, you will be expected to Develop plans for investigation in partnership with other stakeholders' roles in the investigation, Advise and negotiate settlement value for civil litigations, Provide expert opinion on reports from other stakeholders, Provide witness testimonies for both civil and criminal proceedings, Present investigation findings in a court of law.\nAs part of **Forensic Data Analytics (Level 5)**, you will be expected to Share results of data analytics procedures with clients, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Highlight inconsistencies in financial information through analysis and the application of knowledge, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements.\nAs part of **Fraud Investigation Planning and Execution (Level 5)**, you will be expected to Manage personnel and work allocation, Manage project timelines, Conduct interviews with senior management, external parties and other relevant personnel to gather evidence, Determine suitable settlement amounts and conditions, Conduct interrogations to gather data and information, Collaborate with stakeholders outside organisation to obtain evidence, Determine impact to organisation because of frauds, Identify impact of new trends in financial accounting and their effect on fraud activities, Escalate interrogations to polygraphs if required.\nAs part of **Digital Forensics (Level 5)**, you will be expected to Interpret user activities based on the findings from transaction monitoring, Validate tools for accuracy and usefulness, Guide team members in the process of e-Discovery, Partner with Forensic Infocomm Technology personnel to perform e-Discovery, Identify new digital forensic tools to be used in forensic activities, Evaluate the efficacy of existing tools used in investigations.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Forensics Senior / Financial Forensics Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Financial Forensics" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Forensics Senior/Financial Forensics Senior Executive leads his/her financial forensics team in delivering forensic investigation, prevention and detection activities, reporting directly to his reporting officer for clearance and review. The Financial Forensics Senior/Financial Forensics Senior Executive leads fraud risk identification exercises, harnessing technology in data analyses and monitoring activities. He develops the fraud risk management frameworks and provides recommendations to improve prevention and detection of fraud schemes. He partners with audit, legal, risk and compliance teams to provide data and information needed to conduct investigations, and detection and prevention activities. He supports in developing materials for litigation purposes. The Financial Forensics Senior/Financial Forensics Senior Executive may work as an internal forensic specialist or as an external consultant providing consultancy services to other organisations, where he may be based in clients' office. He should be meticulous in his work, which involves identifying discrepancies and risks using technology. He possesses the ability to think strategically, managing the various stakeholders involved while working toward the end goal. He applies the principles of the Code of Professional Conduct and Ethics in all his tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Valuation Approaches and Methodologies (Level 3)**, you will be expected to Identify the possible bases of value, Apply valuation principles consistent with the purposes of the valuation, Apply relevant valuation-related standards and guidelines consistent with the subject of valuation and the purposes of the valuation, Identify the possible premises of value.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Litigation Support (Level 4)**, you will be expected to Provide data and information for lawyers and law enforcement agencies to aid in their investigations, Execute investigation plans in partnership with law enforcement agencies and lawyers, Provide view on the settlement value for civil litigation proceedings.\nAs part of **Digital Forensics (Level 4)**, you will be expected to Isolate, secure and preserve the state of the digital evidence, Develop procedure to maximise collection of untainted evidence, Resolve contingencies during field work, Identify tools to assist in investigations, Perform transaction monitoring of data and information in the organisation, Process evidence for e-Discovery, Perform log analysis, Determine collection priority of digital evidence.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Evidence Management (Level 4)**, you will be expected to Ensure data and evidence are being stored according to the requirements of relevant regulations and laws, Engage subject matter experts to examine evidence, Dispose of confidential data according to the prescribed guidelines and procedures after the investigations and/or assessments have been concluded, Evaluate data verification methods, Escalate any potential risk identified during research.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Financial Crime Laws and Regulations (Level 4)**, you will be expected to Apply regulations and guidelines in the process of evidence collection, storage and analysis, Identify relevant laws and regulations to be applied in each forensic case, Review research on the impact on the business or organisation, Articulate and explain the laws and regulations to be applied in the forensic investigations.\nAs part of **Fraud Detection and Prevention (Level 4)**, you will be expected to Scan internal and external resources for potential breaches, Identify policies and frameworks that can close gaps in fraud prevention and fraud detection processes and frameworks, Identify risks to the organisation from gaps in fraud prevention, Develop training programmes for internal stakeholders, Develop reports for stakeholders on fraud risk assessment results, Monitor transactions for anomalies and data spikes, Identify gaps in fraud prevention or fraud detection processes and frameworks.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Fraud Investigation Planning and Execution (Level 4)**, you will be expected to Collaborate with stakeholders in the organisation to obtain evidence, Develop case reports, Apply fraud risk assessments to perform a root cause analysis and/or diagnostic analysis for fraud occurrences, Quantify losses or impact to organisation due to frauds, Apply forensic technologies to obtain electronically stored information, Analyse damages to organisation from frauds, Apply interview frameworks in developing questions to gather evidence and data.\nAs part of **Forensic Data Analytics (Level 4)**, you will be expected to Align the outputs or reports with the changing needs of those reading and using the reports, Come up with and/or write data analytics algorithms, Configure and customise data models to investigate organisational business hypotheses, Generate reports on trends to identify possible areas of fraud, Distil data to determine patterns and anomalies in data.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\n\n**Technical Capabilities:**\nAs part of **Programming and Coding (Level 2)**, you will be expected to Edit simple macros, programmes and codes to meet business needs, Detect issues with macros, programmes and codes and escalate it to relevant stakeholders, Gather information on programming languages that are available to satisfy business requirements, Apply logic to translate business requirements to macros, Support documentation processes to provide updates to relevant stakeholders, Support identification of opportunities to use macros, programming and coding, Write macros that are aligned with business requirements.\nAs part of **Valuation Approaches and Methodologies (Level 3)**, you will be expected to Identify the possible bases of value, Apply valuation principles consistent with the purposes of the valuation, Apply relevant valuation-related standards and guidelines consistent with the subject of valuation and the purposes of the valuation, Identify the possible premises of value.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional Scepticism and Judgment (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify circumstances where there are possibilities that evidence obtained may not be authentic or terms in a document may have been modified, Identify conditions and circumstances that may suggest the need for additional procedures, Obtain and assess reliability of evidence to corroborate representations.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Litigation Support (Level 4)**, you will be expected to Provide data and information for lawyers and law enforcement agencies to aid in their investigations, Execute investigation plans in partnership with law enforcement agencies and lawyers, Provide view on the settlement value for civil litigation proceedings.\nAs part of **Digital Forensics (Level 4)**, you will be expected to Isolate, secure and preserve the state of the digital evidence, Develop procedure to maximise collection of untainted evidence, Resolve contingencies during field work, Identify tools to assist in investigations, Perform transaction monitoring of data and information in the organisation, Process evidence for e-Discovery, Perform log analysis, Determine collection priority of digital evidence.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Evidence Management (Level 4)**, you will be expected to Ensure data and evidence are being stored according to the requirements of relevant regulations and laws, Engage subject matter experts to examine evidence, Dispose of confidential data according to the prescribed guidelines and procedures after the investigations and/or assessments have been concluded, Evaluate data verification methods, Escalate any potential risk identified during research.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Financial Crime Laws and Regulations (Level 4)**, you will be expected to Apply regulations and guidelines in the process of evidence collection, storage and analysis, Identify relevant laws and regulations to be applied in each forensic case, Review research on the impact on the business or organisation, Articulate and explain the laws and regulations to be applied in the forensic investigations.\nAs part of **Fraud Detection and Prevention (Level 4)**, you will be expected to Scan internal and external resources for potential breaches, Identify policies and frameworks that can close gaps in fraud prevention and fraud detection processes and frameworks, Identify risks to the organisation from gaps in fraud prevention, Develop training programmes for internal stakeholders, Develop reports for stakeholders on fraud risk assessment results, Monitor transactions for anomalies and data spikes, Identify gaps in fraud prevention or fraud detection processes and frameworks.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Regulatory Risk Assessment (Level 4)**, you will be expected to Identify how global, macroeconomic and microeconomic factors impact the organisation, Identify how global, macroeconomic and microeconomic factors impact engagement strategy, Assess level and scope of impact of regulatory changes to organisation, Undertake risk analyses of compliance risks and establish effective controls as a response to mitigate such risk exposures to an acceptable level, Determine appropriate responses to address gaps in compliance within scope of relevant legislative and regulatory requirements, Manage and minimise operational and compliance risks by implementing regulatory risk controls.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Fraud Investigation Planning and Execution (Level 4)**, you will be expected to Collaborate with stakeholders in the organisation to obtain evidence, Develop case reports, Apply fraud risk assessments to perform a root cause analysis and/or diagnostic analysis for fraud occurrences, Quantify losses or impact to organisation due to frauds, Apply forensic technologies to obtain electronically stored information, Analyse damages to organisation from frauds, Apply interview frameworks in developing questions to gather evidence and data.\nAs part of **Forensic Data Analytics (Level 4)**, you will be expected to Align the outputs or reports with the changing needs of those reading and using the reports, Come up with and/or write data analytics algorithms, Configure and customise data models to investigate organisational business hypotheses, Generate reports on trends to identify possible areas of fraud, Distil data to determine patterns and anomalies in data.\nAs part of **Accounting Standards (Level 5)**, you will be expected to Analyse significant accounting issues, Analyse impact on the financial statements arising from changes in accounting standards, Analyse the requirements of applicable financial reporting frameworks on more complex areas of financial statements, Define and update relevant data into the organisation's accounting systems, Identify significant accounting issues, Ensure the organisation's financial transactions follow new requirements under the updated reporting frameworks, Analyse the requirements of applicable financial reporting frameworks on more complex areas of the financial statement, Define and update relevant data into the organisation's accounting systems for financial accounting.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Chief Audit Executive / Head of Internal Audit in the Accountancy sector.\nSector: Accountancy, Track: Internal Audit" }, { "role": "assistant", "content": "**Role Summary:**\nThe Chief Audit Executive/Head of Internal Audit steers the organisation to achieve good corporate governance. He/She manages the resources, policies and procedures of the internal audit function to ensure completion of audit plans. The Chief Audit Executive/Head of Internal Audit facilitates the use of new and emerging technologies to identify and evaluate implications of process design gaps and recommendations on organisation's strategic objectives. He also influences internal controls for the organisation and promotes the adoption of governance frameworks. As the Internal Audit leader, he ensures audit activities are completed in accordance with the International Professional Practices Framework (IPPF) and contributes towards professional standards development. The Chief Audit Executive/Head of Internal Audit is an innovative and transformational leader. He exercises due professional care in his work and manages the team to apply and conform to these standards.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Due Professional Care (Level 4)**, you will be expected to Communicate engagement results with stakeholders, Monitor application of the \"due professional care\" Standard in performing audit activities, Manage effect on objectives, operations or resources because of risks.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Infocomm Security and Data Privacy (Level 5)**, you will be expected to Evaluate the effectiveness of IT governance frameworks in supporting the organisation's strategies and objectives, Determine the effectiveness of IT risks, security and data privacy policies and procedures, Communicate to the board and senior management the assessments of the IT risks, security and data privacy policies and procedures, Develop policies and procedures in alignment with current practices and legislations.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Internal Audit Function Management (Level 6)**, you will be expected to Work with stakeholders to formulate strategies for internal capability development, Review policies and procedures in the IA function for effectiveness, Identify areas of improvement in the IA function's people management policies and work processes, Manage workplace culture and the effect of culture on staff morale, Drive talent development and retention strategy within the department.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Enterprise Risk Management (Level 6)**, you will be expected to Assess risk management framework for effectiveness in managing risks, Review risk management framework against business needs, business strategies and relevant regulations regarding risk management, Communicate issues relating to alignment of risk management framework and business strategy to senior management and Board, Ensure alignment of risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines or policies, Assess implications of risk management philosophy and strategies to endorse philosophy and establish strategies with reasonable assurance, Establish organisation's internal and external context for managing risk, Validate and approve business continuity frameworks, policies, strategies and plans, Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Internal Audit Engagement Planning (Level 6)**, you will be expected to Assess whether audit plans sufficiently cover the scope, address key risks and consider expectations of senior management and board, Establish key performance indicators to measure the progress and performance of each initiative against expectations, Review and approve audit engagement plans, Evaluate the relevance and the prioritisation or focus of the audit plans and their alignment with internal audit and organisational strategies, Evaluate completeness and relevance of risk assessments.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Internal Audit Quality Assurance (Level 6)**, you will be expected to Establish a reporting structure for results of assessments that maintain appropriate credibility and objectivity, Develop a plan for periodic self-assessments, Identify areas for improvement to the QAIP, Review results of the assessment, Assess the QAIP against Institute of Internal Auditors (IIA) standards.\nAs part of **Fraud Risk Management (Level 6)**, you will be expected to Evaluate adequacy of plans for monitoring fraud risk programmes, Evaluate adequacy of risk response strategy and practices to deter or prevent fraud, Assess adequacy of internal audit plan on fraud risk evaluation, Train staff on awareness of fraud risks, Evaluate fraud detection and reporting tools and measures, Enhance staff's appreciation and awareness of fraud detection and response strategies, Communicate to senior management or board if any additional actions are necessary or whether an investigation should be recommended.\nAs part of **Internal Audit Engagement Execution (Level 6)**, you will be expected to Resolve findings and issues with senior management, Communicate audit engagement results to senior management and board in an objective manner, Evaluate that significant risk exposures and control issues, including fraud risk and governance issues are covered in the final engagement communication, Identify and escalate strategic implications to the organisation from audit engagement findings.\nAs part of **Business Process Analysis (Level 6)**, you will be expected to Evaluate implications of process design improvement recommendations on organisation's strategic objectives, Review the quality of business process analysis and process improvement recommendations, Obtain buy-in of process owners to accept recommendations.\nAs part of **Information Gathering and Analysis (Level 6)**, you will be expected to Communicate opportunities to senior management and board, Link data analysis findings to business objectives, Evaluate business insights, assess the strategic implications and make appropriate recommendations, Communicate high-risks areas to process owners, senior management and board.\nAs part of **Auditor Independence (Level 6)**, you will be expected to Evaluate effectiveness of safeguards in maintaining auditor's independence, Maintain independence in the development and execution of internal audit plans for the organisation, Develop safeguards to maintain auditor's independence.\nAs part of **Governance (Level 6)**, you will be expected to Engage the board and senior management on governance best practices and issues, Influence organisation's compliance culture, Endorse the principles of governance and compliance in the organisation, Adhere to ethical codes of practice when endorsing governance principles and policies to ensure organisational compliance to governance requirements, Articulate the benefits of good governance structure to influence adoption by senior management and the board.\n\n**Technical Capabilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Due Professional Care (Level 4)**, you will be expected to Communicate engagement results with stakeholders, Monitor application of the \"due professional care\" Standard in performing audit activities, Manage effect on objectives, operations or resources because of risks.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Infocomm Security and Data Privacy (Level 5)**, you will be expected to Evaluate the effectiveness of IT governance frameworks in supporting the organisation's strategies and objectives, Determine the effectiveness of IT risks, security and data privacy policies and procedures, Communicate to the board and senior management the assessments of the IT risks, security and data privacy policies and procedures, Develop policies and procedures in alignment with current practices and legislations.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Internal Audit Function Management (Level 6)**, you will be expected to Work with stakeholders to formulate strategies for internal capability development, Review policies and procedures in the IA function for effectiveness, Identify areas of improvement in the IA function's people management policies and work processes, Manage workplace culture and the effect of culture on staff morale, Drive talent development and retention strategy within the department.\nAs part of **Internal Controls (Level 6)**, you will be expected to Develop internal control frameworks for the Internal Audit department in-line with the Committee of Sponsoring Organisations of the Treadway Commission (COSO) internal controls framework, Implement internal control framework in the department, Guide development of internal controls for other departments in the organisation according to the COSO internal controls framework, Advocate adherence to and adoption of internal control framework across the organisation.\nAs part of **Enterprise Risk Management (Level 6)**, you will be expected to Assess risk management framework for effectiveness in managing risks, Review risk management framework against business needs, business strategies and relevant regulations regarding risk management, Communicate issues relating to alignment of risk management framework and business strategy to senior management and Board, Ensure alignment of risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines or policies, Assess implications of risk management philosophy and strategies to endorse philosophy and establish strategies with reasonable assurance, Establish organisation's internal and external context for managing risk, Validate and approve business continuity frameworks, policies, strategies and plans, Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Internal Audit Engagement Planning (Level 6)**, you will be expected to Assess whether audit plans sufficiently cover the scope, address key risks and consider expectations of senior management and board, Establish key performance indicators to measure the progress and performance of each initiative against expectations, Review and approve audit engagement plans, Evaluate the relevance and the prioritisation or focus of the audit plans and their alignment with internal audit and organisational strategies, Evaluate completeness and relevance of risk assessments.\nAs part of **Professional Standards (Level 6)**, you will be expected to Deepen stakeholder engagement and promote confidence in professional standards, Contribute in shaping development of professional standards, Ensure the organisation complies with the relevant professional standards.\nAs part of **Internal Audit Quality Assurance (Level 6)**, you will be expected to Establish a reporting structure for results of assessments that maintain appropriate credibility and objectivity, Develop a plan for periodic self-assessments, Identify areas for improvement to the QAIP, Review results of the assessment, Assess the QAIP against Institute of Internal Auditors (IIA) standards.\nAs part of **Fraud Risk Management (Level 6)**, you will be expected to Evaluate adequacy of plans for monitoring fraud risk programmes, Evaluate adequacy of risk response strategy and practices to deter or prevent fraud, Assess adequacy of internal audit plan on fraud risk evaluation, Train staff on awareness of fraud risks, Evaluate fraud detection and reporting tools and measures, Enhance staff's appreciation and awareness of fraud detection and response strategies, Communicate to senior management or board if any additional actions are necessary or whether an investigation should be recommended.\nAs part of **Internal Audit Engagement Execution (Level 6)**, you will be expected to Resolve findings and issues with senior management, Communicate audit engagement results to senior management and board in an objective manner, Evaluate that significant risk exposures and control issues, including fraud risk and governance issues are covered in the final engagement communication, Identify and escalate strategic implications to the organisation from audit engagement findings.\nAs part of **Business Process Analysis (Level 6)**, you will be expected to Evaluate implications of process design improvement recommendations on organisation's strategic objectives, Review the quality of business process analysis and process improvement recommendations, Obtain buy-in of process owners to accept recommendations.\nAs part of **Information Gathering and Analysis (Level 6)**, you will be expected to Communicate opportunities to senior management and board, Link data analysis findings to business objectives, Evaluate business insights, assess the strategic implications and make appropriate recommendations, Communicate high-risks areas to process owners, senior management and board.\nAs part of **Auditor Independence (Level 6)**, you will be expected to Evaluate effectiveness of safeguards in maintaining auditor's independence, Maintain independence in the development and execution of internal audit plans for the organisation, Develop safeguards to maintain auditor's independence.\nAs part of **Governance (Level 6)**, you will be expected to Engage the board and senior management on governance best practices and issues, Influence organisation's compliance culture, Endorse the principles of governance and compliance in the organisation, Adhere to ethical codes of practice when endorsing governance principles and policies to ensure organisational compliance to governance requirements, Articulate the benefits of good governance structure to influence adoption by senior management and the board." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Internal Audit Assistant Manager in the Accountancy sector.\nSector: Accountancy, Track: Internal Audit" }, { "role": "assistant", "content": "**Role Summary:**\nThe Internal Audit Assistant Manager is responsible for developing audit procedures and programmes based on internal audit engagement objectives and scope. He/She is involved in supervising internal audit engagements. The Internal Audit Assistant Manager analyses implications of significant changes and infocomm technology (IT) developments to the organisation, business units and key processes. He also guides the team to uphold professional standards and ensure internal audit engagements are executed in accordance with the International Professional Practices Framework (IPPF). He supports the business by applying data analytics and business intelligence tools to analyse data to interpret findings for business insights. The Internal Audit Assistant Manager is scrupulous and accountable. He exercises due professional care in his work.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Due Professional Care (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify the extent of work needed to achieve the engagement's objectives, including consideration of the relative complexity, materiality and significance of the matters concerned, Identify conditions and circumstances that may suggest the need for additional procedures, Apply professional scepticism in the conduct of audits, Apply due professional care in conduct of audit.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Infocomm Security and Data Privacy (Level 4)**, you will be expected to Assess the effectiveness of the IT governance frameworks, Assess the adequacy and timeliness of significant risk items being escalated to senior management, Review sufficiency of control testing performed and evidence collated to support the findings.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations.\nAs part of **Professional Standards (Level 4)**, you will be expected to Guide the team on professional standards relevant to scope of work, Ensure the team complies with the relevant professional standards.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Internal Audit Engagement Planning (Level 4)**, you will be expected to Conduct preliminary survey and risk assessment to understand the audit environment, including key business risks and controls, Determine audit areas to address the risks identified, Develop work programmes, Revise audit programmes based on risks identified.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Audit Quality Assurance (Level 4)**, you will be expected to Conduct assessment of the IA activity for conformance with IPPF, Assess efficiency and effectiveness of the internal audit (IA) activities.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation.\nAs part of **Enterprise Risk Management (Level 4)**, you will be expected to Assess risk exposures relating to the organisation's governance, operations and information systems, Evaluate effectiveness of risk mitigation, monitoring and communication of risks and associated control activities, Review adequacy and timeliness of reporting on risk management results, Assess appropriateness of reporting lines for risk monitoring activities, Identify necessary risk response activities to support risk management philosophy, Implement procedures to inform employees of risk management process and activities, Evaluate and select appropriate risk response activities to achieve appropriate return on investment, Establish risk context to define scope of risk management process in the business unit, Implement risk control activities to support implementation of risk management response, Identify and analyse risk events in the business unit to contribute to risk management process, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Implement procedures to communicate with and educate employees on business continuity plans, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Internal Audit Function Management (Level 4)**, you will be expected to Play a key role in annual audit planning processes, Deploy staff with relevant competencies to achieve engagement objectives, Conduct effective performance appraisals of internal audit teams against key performance indicators, Coach staff to enhance competence and professional development, Determine the relevant continuing professional development necessary to keep staff effective at work, Delegate tasks in a constructive and supportive manner.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Internal Audit Engagement Execution (Level 5)**, you will be expected to Determine sufficiency of audit work done and evidence collated to support the findings, Develop, implement and monitor project plans to ensure delivery in accordance with agreed timelines, Supervise teams to work within the agreed timeline, Develop preliminary findings and formulate recommendations that deal with root causes of issues and impact to the organisation, Evaluate root causes, findings identified and recommendations formulated, Apply and implement agile processes in engagement execution, Present and discuss findings with process owners, Review audit working papers to ensure that they sufficiently document information obtained, analysis made, and support conclusions, Evaluate critically that audit evidence is reliable, relevant and sufficient, Manage and resolve conflicts with internal and external stakeholders.\n\n**Technical Capabilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Due Professional Care (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify the extent of work needed to achieve the engagement's objectives, including consideration of the relative complexity, materiality and significance of the matters concerned, Identify conditions and circumstances that may suggest the need for additional procedures, Apply professional scepticism in the conduct of audits, Apply due professional care in conduct of audit.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Governance (Level 4)**, you will be expected to Assess risks associated with governance structure and frameworks, Assess the design and operational effectiveness of governance structure against best practices and information from different sources, including internal audit assignments, audits of specific governance processes and findings from external auditors.\nAs part of **Infocomm Security and Data Privacy (Level 4)**, you will be expected to Assess the effectiveness of the IT governance frameworks, Assess the adequacy and timeliness of significant risk items being escalated to senior management, Review sufficiency of control testing performed and evidence collated to support the findings.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations.\nAs part of **Professional Standards (Level 4)**, you will be expected to Guide the team on professional standards relevant to scope of work, Ensure the team complies with the relevant professional standards.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Auditor Independence (Level 4)**, you will be expected to Apply safeguards against risks of threats which may impair independence, Assess whether the team maintains independence in appearance and of mind.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Internal Audit Engagement Planning (Level 4)**, you will be expected to Conduct preliminary survey and risk assessment to understand the audit environment, including key business risks and controls, Determine audit areas to address the risks identified, Develop work programmes, Revise audit programmes based on risks identified.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Audit Quality Assurance (Level 4)**, you will be expected to Conduct assessment of the IA activity for conformance with IPPF, Assess efficiency and effectiveness of the internal audit (IA) activities.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation.\nAs part of **Enterprise Risk Management (Level 4)**, you will be expected to Assess risk exposures relating to the organisation's governance, operations and information systems, Evaluate effectiveness of risk mitigation, monitoring and communication of risks and associated control activities, Review adequacy and timeliness of reporting on risk management results, Assess appropriateness of reporting lines for risk monitoring activities, Identify necessary risk response activities to support risk management philosophy, Implement procedures to inform employees of risk management process and activities, Evaluate and select appropriate risk response activities to achieve appropriate return on investment, Establish risk context to define scope of risk management process in the business unit, Implement risk control activities to support implementation of risk management response, Identify and analyse risk events in the business unit to contribute to risk management process, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Implement procedures to communicate with and educate employees on business continuity plans, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Internal Audit Function Management (Level 4)**, you will be expected to Play a key role in annual audit planning processes, Deploy staff with relevant competencies to achieve engagement objectives, Conduct effective performance appraisals of internal audit teams against key performance indicators, Coach staff to enhance competence and professional development, Determine the relevant continuing professional development necessary to keep staff effective at work, Delegate tasks in a constructive and supportive manner.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Internal Audit Engagement Execution (Level 5)**, you will be expected to Determine sufficiency of audit work done and evidence collated to support the findings, Develop, implement and monitor project plans to ensure delivery in accordance with agreed timelines, Supervise teams to work within the agreed timeline, Develop preliminary findings and formulate recommendations that deal with root causes of issues and impact to the organisation, Evaluate root causes, findings identified and recommendations formulated, Apply and implement agile processes in engagement execution, Present and discuss findings with process owners, Review audit working papers to ensure that they sufficiently document information obtained, analysis made, and support conclusions, Evaluate critically that audit evidence is reliable, relevant and sufficient, Manage and resolve conflicts with internal and external stakeholders." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Internal Audit Senior Manager / Internal Audit Manager in the Accountancy sector.\nSector: Accountancy, Track: Internal Audit" }, { "role": "assistant", "content": "**Role Summary:**\nThe Internal Audit Senior Manager/Internal Audit Manager determines objectives and scope of internal audit engagements based on risk assessments, staff and other resources. He/She supervises internal audit activities with the use of new and emerging technological tools to achieve intended objectives. The Internal Audit Senior Manager/Internal Audit Manager evaluates potential impact of changes and infocomm technology (IT) developments on business, and reviews business insights to focus on value-added opportunities or high-risk areas. He also identifies opportunities to leverage data analytics and business intelligence tools and methods to obtain business insights for enhancing organisational value. The Internal Audit Senior Manager/Internal Audit Manager is efficient and objective in executing his tasks and is a trustworthy leader in the organisation. He exercises due professional care in his work and manages the team to apply and conform to these standards.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Infocomm Security and Data Privacy (Level 4)**, you will be expected to Assess the effectiveness of the IT governance frameworks, Assess the adequacy and timeliness of significant risk items being escalated to senior management, Review sufficiency of control testing performed and evidence collated to support the findings.\nAs part of **Due Professional Care (Level 4)**, you will be expected to Communicate engagement results with stakeholders, Monitor application of the \"due professional care\" Standard in performing audit activities, Manage effect on objectives, operations or resources because of risks.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Internal Audit Quality Assurance (Level 5)**, you will be expected to Administer ongoing monitoring plans, Recommend improvements and express opinions on the results, Identify opportunities for improvement, Communicate results of QAIP to senior management and the board.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Auditor Independence (Level 5)**, you will be expected to Evaluate whether the organisation maintains independence in appearance and of mind, Ascertain effectiveness of safeguards applied and ensure that risks of threats are reduced to an acceptable level such that independence is not compromised..\nAs part of **Internal Audit Engagement Execution (Level 5)**, you will be expected to Determine sufficiency of audit work done and evidence collated to support the findings, Develop, implement and monitor project plans to ensure delivery in accordance with agreed timelines, Supervise teams to work within the agreed timeline, Develop preliminary findings and formulate recommendations that deal with root causes of issues and impact to the organisation, Evaluate root causes, findings identified and recommendations formulated, Apply and implement agile processes in engagement execution, Present and discuss findings with process owners, Review audit working papers to ensure that they sufficiently document information obtained, analysis made, and support conclusions, Evaluate critically that audit evidence is reliable, relevant and sufficient, Manage and resolve conflicts with internal and external stakeholders.\nAs part of **Information Gathering and Analysis (Level 5)**, you will be expected to Use insights and recommendations to enhance planning and delivery of work outputs, Conceptualise new data collection, analysis and interpretation techniques and data and information sources, Review business insights and make recommendations for improvement, Define areas of focus for data analysis in alignment with the objectives and priorities of the strategies and plans.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Internal Audit Function Management (Level 5)**, you will be expected to Establish clear performance standards for internal auditors and the IA function, Review and adjust the IA team skills mix and diversity according to organisation's objectives and risks, Establish recruitment systems that result in competent performers being hired, Develop and implement plans for professional and career development of IA team, Establish internal audit (IA) audit charter, IA terms of reference and service delivery approach, Manage board, audit committees and senior management on internal audit matters, Establish appraisal systems and conduct performance appraisal of IA teams, Determine adequate budgets to support IA planned activities, Lead and assess annual risk analysis to formulate risk-based audit plans.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Fraud Risk Management (Level 5)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Evaluate situations that increase probability of fraud occurrence, Coach staff to be alert to opportunities that could lead to fraud, such as control deficiencies, Review and resolve escalated fraud cases and engage relevant stakeholders in the resolution processes, Identify and drive implementation of fraud risk controls, Provide advices on fraud investigation methods for complex fraud cases, Articulate importance of culture of fraud risk awareness in day-to-day tasks, Review feedback and escalation processes with business leaders and other stakeholders regarding issues arising out of fraud and corruption risk assessment.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Internal Audit Engagement Planning (Level 5)**, you will be expected to Develop and document risk-based audit plans, objectives, scope, timing and resource allocations, Revise audit plans based on business rollout plans for new technology applications, Identify sources of potential engagements through risk framework, Review audit engagement objectives and scope to ensure they address the risks identified, Review and approve audit engagement programs.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Enterprise Risk Management (Level 5)**, you will be expected to Communicate with senior management and Board on risk-related issues that may indicate weakness in risk management practices, Evaluate risk exposures relating to the organisation's governance, operations and information systems, Assess whether risk management and internal control systems are operating as intended, Review completeness of management's risk analyses and actions taken to remedy issues raised by risk management processes, and suggest improvements, Establish risk management policy in consultation with relevant stakeholders, Identify risk events and analyse risks in the organisation as part of the risk management process, Design a risk management framework and key risk management process in consultation with relevant stakeholders, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework and process to employees, Establish organisation's context for risk management process in accordance with risk management philosophy, Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation.\n\n**Technical Capabilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Infocomm Security and Data Privacy (Level 4)**, you will be expected to Assess the effectiveness of the IT governance frameworks, Assess the adequacy and timeliness of significant risk items being escalated to senior management, Review sufficiency of control testing performed and evidence collated to support the findings.\nAs part of **Due Professional Care (Level 4)**, you will be expected to Communicate engagement results with stakeholders, Monitor application of the \"due professional care\" Standard in performing audit activities, Manage effect on objectives, operations or resources because of risks.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Cyber Security (Level 4)**, you will be expected to Adhere to the organisation's policies and procedures to protect confidentiality and integrity of information, Set policies and procedures for when cyber security related issues require escalation to relevant team members, Associate potential cyber security risks and threats with area of work, Articulate when additional cyber security resources are needed to mitigate risks.\nAs part of **Internal Audit Quality Assurance (Level 5)**, you will be expected to Administer ongoing monitoring plans, Recommend improvements and express opinions on the results, Identify opportunities for improvement, Communicate results of QAIP to senior management and the board.\nAs part of **Governance (Level 5)**, you will be expected to Identify opportunities to improve effectiveness and efficiencies of governance framework to address governance risk, Evaluate design and operational effectiveness of governance framework for addressing governance risks.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Auditor Independence (Level 5)**, you will be expected to Evaluate whether the organisation maintains independence in appearance and of mind, Ascertain effectiveness of safeguards applied and ensure that risks of threats are reduced to an acceptable level such that independence is not compromised..\nAs part of **Internal Audit Engagement Execution (Level 5)**, you will be expected to Determine sufficiency of audit work done and evidence collated to support the findings, Develop, implement and monitor project plans to ensure delivery in accordance with agreed timelines, Supervise teams to work within the agreed timeline, Develop preliminary findings and formulate recommendations that deal with root causes of issues and impact to the organisation, Evaluate root causes, findings identified and recommendations formulated, Apply and implement agile processes in engagement execution, Present and discuss findings with process owners, Review audit working papers to ensure that they sufficiently document information obtained, analysis made, and support conclusions, Evaluate critically that audit evidence is reliable, relevant and sufficient, Manage and resolve conflicts with internal and external stakeholders.\nAs part of **Information Gathering and Analysis (Level 5)**, you will be expected to Use insights and recommendations to enhance planning and delivery of work outputs, Conceptualise new data collection, analysis and interpretation techniques and data and information sources, Review business insights and make recommendations for improvement, Define areas of focus for data analysis in alignment with the objectives and priorities of the strategies and plans.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Internal Audit Function Management (Level 5)**, you will be expected to Establish clear performance standards for internal auditors and the IA function, Review and adjust the IA team skills mix and diversity according to organisation's objectives and risks, Establish recruitment systems that result in competent performers being hired, Develop and implement plans for professional and career development of IA team, Establish internal audit (IA) audit charter, IA terms of reference and service delivery approach, Manage board, audit committees and senior management on internal audit matters, Establish appraisal systems and conduct performance appraisal of IA teams, Determine adequate budgets to support IA planned activities, Lead and assess annual risk analysis to formulate risk-based audit plans.\nAs part of **Professional Standards (Level 5)**, you will be expected to Implement procedures to maintain confidentiality and independence where applicable, Review professional conduct of personnel within the department to identify breaches in professional standards, Ensure the department complies with the relevant professional standards.\nAs part of **Fraud Risk Management (Level 5)**, you will be expected to Evaluate whether management is actively overseeing the fraud risk management programmes, Evaluate situations that increase probability of fraud occurrence, Coach staff to be alert to opportunities that could lead to fraud, such as control deficiencies, Review and resolve escalated fraud cases and engage relevant stakeholders in the resolution processes, Identify and drive implementation of fraud risk controls, Provide advices on fraud investigation methods for complex fraud cases, Articulate importance of culture of fraud risk awareness in day-to-day tasks, Review feedback and escalation processes with business leaders and other stakeholders regarding issues arising out of fraud and corruption risk assessment.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Internal Audit Engagement Planning (Level 5)**, you will be expected to Develop and document risk-based audit plans, objectives, scope, timing and resource allocations, Revise audit plans based on business rollout plans for new technology applications, Identify sources of potential engagements through risk framework, Review audit engagement objectives and scope to ensure they address the risks identified, Review and approve audit engagement programs.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Business Process Analysis (Level 5)**, you will be expected to Review the effectiveness and efficiency of the internal control systems, Assess the practicality of recommendations to business processes.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Enterprise Risk Management (Level 5)**, you will be expected to Communicate with senior management and Board on risk-related issues that may indicate weakness in risk management practices, Evaluate risk exposures relating to the organisation's governance, operations and information systems, Assess whether risk management and internal control systems are operating as intended, Review completeness of management's risk analyses and actions taken to remedy issues raised by risk management processes, and suggest improvements, Establish risk management policy in consultation with relevant stakeholders, Identify risk events and analyse risks in the organisation as part of the risk management process, Design a risk management framework and key risk management process in consultation with relevant stakeholders, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework and process to employees, Establish organisation's context for risk management process in accordance with risk management philosophy, Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Internal Auditor / Internal Auditor in the Accountancy sector.\nSector: Accountancy, Track: Internal Audit" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Internal Auditor/Internal Auditor executes internal audit engagements in accordance with audit procedures and applicable frameworks on governance, risk management and control. He/She supports the team in providing advice and business insights to the organisation by identifying opportunities and making recommendations for change. The Senior Internal Auditor/Internal Auditor documents organisation's internal controls and business processes, and makes recommendations for changes to the organisation's internal controls and business processes. He should remain updated on professional competence standards. The Senior Internal Auditor/Internal Auditor is meticulous and dependable in executing his work. He exercises due professional care in his work.\n\n**Core Responsibilities and Abilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Business Process Analysis (Level 3)**, you will be expected to Communicate gaps to business process owner and provide suggestions for improvements, Identify gaps in design of the business processes, Document the business processes using narrative and flowcharts.\nAs part of **Enterprise Risk Management (Level 3)**, you will be expected to Obtain information on business strategies, risk management philosophies and methodologies, appetite for risks and acceptance of risks, Conduct interviews with management to determine business unit objectives, related risks, risk mitigation and control monitoring activities, Identify risks that the organisation is exposed to in aspects of governance, operations and information systems, Identify reporting lines for risk monitoring activities and timeliness of reporting of risk management results, Apply change management techniques to facilitate implementation of risk response activities, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Identify and assess possible risk response activities for consideration in the risk management process, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders., Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Assist with risk planning in consultation with relevant stakeholders.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Governance (Level 3)**, you will be expected to Identify the relationships among governance, risks, and controls, Identify the processes and structures implemented by the board to inform, direct, manage and monitor the activities of the organisation.\nAs part of **Due Professional Care (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify the extent of work needed to achieve the engagement's objectives, including consideration of the relative complexity, materiality and significance of the matters concerned, Identify conditions and circumstances that may suggest the need for additional procedures, Apply professional scepticism in the conduct of audits, Apply due professional care in conduct of audit.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Auditor Independence (Level 3)**, you will be expected to Identify risk of threats which may impair independence, Apply the conceptual framework approach to maintain independence.\nAs part of **Infocomm Security and Data Privacy (Level 3)**, you will be expected to Review organisation structure to highlight weaknesses, Identify potential risks and threats associated with IT systems, information security and data privacy, Identify tasks with conflict of interest that need to be segregated, Identify and conduct testing of IT general controls.\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Professional Standards (Level 3)**, you will be expected to Identify professional standards relevant to scope of work, Comply with the relevant professional standards during performance of individual duties and responsibilities.\nAs part of **Internal Audit Engagement Planning (Level 4)**, you will be expected to Conduct preliminary survey and risk assessment to understand the audit environment, including key business risks and controls, Determine audit areas to address the risks identified, Develop work programmes, Revise audit programmes based on risks identified.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Audit Engagement Execution (Level 4)**, you will be expected to Identify preliminary key observations, findings, risk responses and recommendations in clear and concise manner, Develop working papers that truly reflect all activities performed during the audit engagement, Ensure that engagement deadlines and objectives are met, Apply audit procedures according to the audit engagement plan, Apply due professional care in execution of audit procedures, Select and apply the appropriate tools and techniques to information gathering and analysis, Obtain reliable, relevant and sufficient evidence, Apply audit methodologies and carry out audit procedures.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations.\n\n**Technical Capabilities:**\nAs part of **Cyber Security (Level 3)**, you will be expected to Identify potential risks and threats associated with cyber security, such as viruses, hacking, and identity theft, Interpret cyber security threats that require escalation to relevant team members, Protect personal and business information from cyber security threats, Take appropriate actions as required during cybersecurity breaches, Identify relevant channels in the organisation to report and initiate corrective actions, Follow cybersecurity policies and procedures in own area of work, Identify potential risks and threats associated with cybersecurity, such as viruses, hacking, and identity theft, Explain cybersecurity practices to customers and/or stakeholders, Protect personal and business information from cybersecurity threats.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Business Acumen (Level 3)**, you will be expected to Assess the relevance of global developments on business processes, Identify risks associated with Infocomm Technology that affect business processes, Assess the relevance of regulatory and legal requirements to business processes, Analyse immediate impact of HR activities and decisions on employees and the business, Implement HR decisions and activities taking into consideration impact on business strategies, Interpret business documents to gain understanding and insights into the business.\nAs part of **Business Innovation and Improvement (Level 3)**, you will be expected to Apply design principles in the organisation, Identify problems, and plan targeted improvements and innovation, Apply agile methodology in projects, Seek and justify opportunities for continuous improvement and innovation, Apply solution-focused methodologies to solve problems, Draw on logic, imagination and systematic reasoning to explore possibilities to transform and grow businesses.\nAs part of **Business Process Analysis (Level 3)**, you will be expected to Communicate gaps to business process owner and provide suggestions for improvements, Identify gaps in design of the business processes, Document the business processes using narrative and flowcharts.\nAs part of **Enterprise Risk Management (Level 3)**, you will be expected to Obtain information on business strategies, risk management philosophies and methodologies, appetite for risks and acceptance of risks, Conduct interviews with management to determine business unit objectives, related risks, risk mitigation and control monitoring activities, Identify risks that the organisation is exposed to in aspects of governance, operations and information systems, Identify reporting lines for risk monitoring activities and timeliness of reporting of risk management results, Apply change management techniques to facilitate implementation of risk response activities, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Identify and assess possible risk response activities for consideration in the risk management process, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders., Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Assist with risk planning in consultation with relevant stakeholders.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Governance (Level 3)**, you will be expected to Identify the relationships among governance, risks, and controls, Identify the processes and structures implemented by the board to inform, direct, manage and monitor the activities of the organisation.\nAs part of **Due Professional Care (Level 3)**, you will be expected to Identify conditions and circumstances that may indicate possible fraud, Identify the extent of work needed to achieve the engagement's objectives, including consideration of the relative complexity, materiality and significance of the matters concerned, Identify conditions and circumstances that may suggest the need for additional procedures, Apply professional scepticism in the conduct of audits, Apply due professional care in conduct of audit.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Auditor Independence (Level 3)**, you will be expected to Identify risk of threats which may impair independence, Apply the conceptual framework approach to maintain independence.\nAs part of **Infocomm Security and Data Privacy (Level 3)**, you will be expected to Review organisation structure to highlight weaknesses, Identify potential risks and threats associated with IT systems, information security and data privacy, Identify tasks with conflict of interest that need to be segregated, Identify and conduct testing of IT general controls.\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Professional Standards (Level 3)**, you will be expected to Identify professional standards relevant to scope of work, Comply with the relevant professional standards during performance of individual duties and responsibilities.\nAs part of **Internal Audit Engagement Planning (Level 4)**, you will be expected to Conduct preliminary survey and risk assessment to understand the audit environment, including key business risks and controls, Determine audit areas to address the risks identified, Develop work programmes, Revise audit programmes based on risks identified.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Audit Engagement Execution (Level 4)**, you will be expected to Identify preliminary key observations, findings, risk responses and recommendations in clear and concise manner, Develop working papers that truly reflect all activities performed during the audit engagement, Ensure that engagement deadlines and objectives are met, Apply audit procedures according to the audit engagement plan, Apply due professional care in execution of audit procedures, Select and apply the appropriate tools and techniques to information gathering and analysis, Obtain reliable, relevant and sufficient evidence, Apply audit methodologies and carry out audit procedures.\nAs part of **Fraud Risk Management (Level 4)**, you will be expected to Consider the potential for fraud risks during assessment of control design, Identify situations that increase probability of fraud occurrence, Determine audit procedures for evaluating potential for occurrence of fraud, Apply fraud countermeasures to mitigate risks and vulnerabilities, Identify possible impact of fraud on overall risk profile and stakeholders within organisation, Perform Know Your Customer (KYC), and/or Anti-Money Laundering (AML) and/or Countering the Financing of Terrorism checks on customers in accordance with established policies and procedures, Anticipate situations of fraud in different business areas and activities.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Accounting Executive in the Accountancy sector.\nSector: Accountancy, Track: Management Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Accounting Executive supports the finance department in carrying out the responsibilities of the accounting department. He/She is involved work that is specific to preliminary cost analysis, profit and loss analysis, balance sheet analysis and reconciliations, and report preparation. He is expected to assist in the budgeting and forecasting process. The Accounting Executive is required to have a basic understanding of the business structures, operations and financial performance. He may be called on to participate in ad-hoc finance-related projects and systems testing when necessary. He is meticulous and has good time management skills.\n\n**Core Responsibilities and Abilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Accounting and Tax Systems (Level 2)**, you will be expected to Input journal entries, transactions and events relating to sales, purchases, receivables, payables and cash, Input journal entries, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Performance Management (Level 2)**, you will be expected to Compile information needed for decision-making in different organisational structures, Determine relevant information needed for management information, Support the monitoring of department KPIs, Track the progress and performance of business processes by comparing testing results in line with the KPIs, Understand that individual KPIs affects department performance, Escalate performance issues of the business to supervisors, Consolidate documentation used for performance management activities, Propose improvements in the administration of performance review processes, Check that all tools and resources to support performance reviews are available for employees to access, Handle enquiries from employees related to performance review processes, Maintain records of key performance indicators (KPIs) of employees, Provide clarification and administrative support to managers and employees in the performance reviews process, Generate reports on the outcomes of performance review activities, Safeguard the confidentiality of administrative systems pertaining to performance reviews.\nAs part of **Management Decision Making (Level 3)**, you will be expected to Apply breakeven analysis, Identify relevant cash flows and their use in short-term decision-making.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Finance Business Partnering (Level 3)**, you will be expected to Identify relationships with key business customers and stakeholders, Interpret findings from data analyses and identify where finance adds value, Select appropriate visualisation techniques to convey findings, Resolve issues found during finance report preparation, Implement finance advisory approaches and methodologies, Describe key meanings and insights, Analyse finance issues and investigate causes, Develop technical finance reports with the analytical findings.\nAs part of **Cost Management (Level 3)**, you will be expected to Apply marginal and absorption costing methods in respect of profit reporting and inventory valuation, Compare and contrast activity based costing with traditional marginal and absorption costing methods., Compare and contrast activity based costing with traditional marginal and absorption costing methods.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Audit Compliance (Level 3)**, you will be expected to Raise questions and highlight discrepancies or issues to superiors during the course of work, Identify any non-compliance to corporate policies during the course of work.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\n\n**Technical Capabilities:**\nAs part of **Corporate and Business Law (Level 2)**, you will be expected to Interpret the legal frameworks of business, Interpret the changes in global developments and relevant business laws and regulations.\nAs part of **Accounting and Tax Systems (Level 2)**, you will be expected to Input journal entries, transactions and events relating to sales, purchases, receivables, payables and cash, Input journal entries, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Performance Management (Level 2)**, you will be expected to Compile information needed for decision-making in different organisational structures, Determine relevant information needed for management information, Support the monitoring of department KPIs, Track the progress and performance of business processes by comparing testing results in line with the KPIs, Understand that individual KPIs affects department performance, Escalate performance issues of the business to supervisors, Consolidate documentation used for performance management activities, Propose improvements in the administration of performance review processes, Check that all tools and resources to support performance reviews are available for employees to access, Handle enquiries from employees related to performance review processes, Maintain records of key performance indicators (KPIs) of employees, Provide clarification and administrative support to managers and employees in the performance reviews process, Generate reports on the outcomes of performance review activities, Safeguard the confidentiality of administrative systems pertaining to performance reviews.\nAs part of **Management Decision Making (Level 3)**, you will be expected to Apply breakeven analysis, Identify relevant cash flows and their use in short-term decision-making.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Finance Business Partnering (Level 3)**, you will be expected to Identify relationships with key business customers and stakeholders, Interpret findings from data analyses and identify where finance adds value, Select appropriate visualisation techniques to convey findings, Resolve issues found during finance report preparation, Implement finance advisory approaches and methodologies, Describe key meanings and insights, Analyse finance issues and investigate causes, Develop technical finance reports with the analytical findings.\nAs part of **Cost Management (Level 3)**, you will be expected to Apply marginal and absorption costing methods in respect of profit reporting and inventory valuation, Compare and contrast activity based costing with traditional marginal and absorption costing methods., Compare and contrast activity based costing with traditional marginal and absorption costing methods.\nAs part of **Tax Implications (Level 3)**, you will be expected to Update the accounting software or systems accordingly, Prepare tax computations and reports reflecting the changes, Analyse changes in tax laws and their implications on the organisation.\nAs part of **Digital Technology Adoption and Innovation (Level 3)**, you will be expected to Keep up to date with new technologies and systems, Identify issues in the existing software and systems, Seek potential IT solutions to resolve issues or for systems upgrading, Propose to management on suitable IT solutions for the organisation.\nAs part of **Audit Compliance (Level 3)**, you will be expected to Raise questions and highlight discrepancies or issues to superiors during the course of work, Identify any non-compliance to corporate policies during the course of work.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Internal Controls (Level 3)**, you will be expected to Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Ensure compliance with internal controls, Familiarise with internal control processes, Uncertainties contributing to risk assessment, Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Business Controller / Finance Director in the Accountancy sector.\nSector: Accountancy, Track: Management Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Business Controller/Finance Director is the business partner for all the business units in an organisation. He/She serves as the organisations go-to person for all matters related to accounting. He provides technical accounting advice to various stakeholders to maximise organisation's value and minimise risks in accordance with external and internal accounting guidance. The Business Controller/Finance Director demonstrates excellent people skills to facilitate the on-going business relationships and find new business opportunities. He also play a critical role in financial planning and analysis supporting key management decisions which includes involvement in providing operational risk management support to the business and ensuring proper business performance management through profitability and operational analysis. In addition, he is involved in recruitment, performance management, appraisal and identifying training and development needs for the business units in an organisation.\n\n**Core Responsibilities and Abilities:**\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Accounting and Tax Systems (Level 5)**, you will be expected to Put in place staff training for new systems and software, Provide user acceptance and testing of new systems and software, Liaise with system vendors on business requirements for Infocomm Technology systems.\nAs part of **Financial Planning (Level 5)**, you will be expected to Prepare and explain results from budget statements, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Prepare and explain budget variances, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Explain financial performance of organisation to stakeholders, Evaluate financial results, Develop recommendations for organisational management with regards to strategic decision-making.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Capital Expenditure and Investment Evaluation (Level 5)**, you will be expected to Provide views and recommendations to address the impact of the various investment appraisal techniques on the project, Evaluate the strengths and weaknesses of payback, discounted payback, accounting rate of return (ARR), net present value (NPV), internal rate of return (IRR) and modified internal IRR and their impact on the business, Review recommendations regarding acceptability of IRR and affordability of options in line with organisational needs and strategic directions, Propose refinements to capital allocation strategies and investment decisions, Provide views and recommendations to address the impact of the various investment appraisal techniques on investment projects, Evaluate capital investment returns and financial health against organisation's capital management policies.\nAs part of **Finance Business Partnering (Level 5)**, you will be expected to Define business issues to be investigated with key business stakeholders, Support presentations on finance-related insights across the organisation, Develop influential relationships with key business customers and stakeholders, Evaluate business impact and viability of the insights derived, Support development of business strategic goals, Provide leadership and expert guidance for finance reports, Evaluate results to extract insights that may affect finance business strategies, Communicate business insights using visualisation methods appropriate to target audience.\nAs part of **Performance Management (Level 5)**, you will be expected to Analyse impact of risks and uncertainties on organisational performance, and dealing with instances, Determine the type of external influences on organisational performances, Introduce new tools and technology to gather robust performance data, analyse data and identify triggers, Establish organisation-wide processes, combining several tools and metrics to measure overall network, system and/or software performance, Oversee the end to end performance management of ICT networks, software or systems, Review recommendations for new components, considering costs and benefits to the overall business, Evaluate performance reports and feedback, to determine implications on the network, software and system components, Manage the updating, upgrading and replacement of components, ensuring their viability for the operation of the organisation, Design internal processes and mechanisms to optimise and enhance the usage and applications of performance data gathered, Assess performance of networks, software or systems against the medium term business and user requirements, Identify performance management requirements in consultation with stakeholders to ensure buy-in and support, Review the department performance management systems to ensure alignment with organisational vision, mission and values, Determine performance management strategies for departments, Oversee implementation of departments' performance systems to ensure consistency across organisation, Establish departmental guidelines for adoption of the department performance management systems, according to business objectives, Develop department performance management systems in line with department objectives, Endorse KPIs for assessing department performance as per industry best practices and regulatory standards, Endorse refinements to performance management programmes, Facilitate the development of organisational policies that supports the performance management strategies, Engage stakeholders in identifying performance management requirements, Cascade organisational level key performance indicators (KPIs) to departments, Develop performance management strategies aligned to organisational strategies, Manage performance issues for senior leaders, Monitor emerging trends that may impact performance management programmes, Oversee the implementation of the performance management strategies, Evaluate the impact of performance management programmes on business performance, Coach staff to meet performance targets, Arrange for coaching sessions with staff on identified areas for improvement, Review individual action plans with staff according to organisational procedures, Develop potential staff for higher appointments, Provide counselling to poor performers, Identify training and other interventions to develop staff, Plan for succession (manpower).\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Cost Management (Level 6)**, you will be expected to Discuss the role of quality costing as a part of total quality management (TQM) system., Guide finance teams to identify areas for cost and expense reduction, Explain the impact of just-in-time (JIT) production on cost accounting and performance measurement systems., Explain the role of environmental costing as part of an environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment., Discuss the role of quality costing as a part of quality system management, Explain the impact of new processes and/or technologies on cost accounting and performance measurement systems, Guide teams to identify areas for cost and expense reduction, Explain the role of environmental costing as part of environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Management Decision Making (Level 6)**, you will be expected to Evaluate investment appraisal techniques and explain their results, Discuss pricing strategies and their consequences, Articulate the financial consequences of dealing with long-run projects in particular importance of time value of money.\nAs part of **Tax Implications (Level 6)**, you will be expected to Evaluate impact of all types of taxes on businesses, Evaluate impact of updates to tax laws and regulations on the audit plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\n\n**Technical Capabilities:**\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Accounting and Tax Systems (Level 5)**, you will be expected to Put in place staff training for new systems and software, Provide user acceptance and testing of new systems and software, Liaise with system vendors on business requirements for Infocomm Technology systems.\nAs part of **Financial Planning (Level 5)**, you will be expected to Prepare and explain results from budget statements, Leverage on all forms of technology to drive the financial planning and analysis process and improve efficiency, Prepare and explain budget variances, Connect the dots by demonstrating how different parts of the organisation create value and where potential trade-offs are, Translate massive amounts of data into useful information to grow the business, Explain financial performance of organisation to stakeholders, Evaluate financial results, Develop recommendations for organisational management with regards to strategic decision-making.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Capital Expenditure and Investment Evaluation (Level 5)**, you will be expected to Provide views and recommendations to address the impact of the various investment appraisal techniques on the project, Evaluate the strengths and weaknesses of payback, discounted payback, accounting rate of return (ARR), net present value (NPV), internal rate of return (IRR) and modified internal IRR and their impact on the business, Review recommendations regarding acceptability of IRR and affordability of options in line with organisational needs and strategic directions, Propose refinements to capital allocation strategies and investment decisions, Provide views and recommendations to address the impact of the various investment appraisal techniques on investment projects, Evaluate capital investment returns and financial health against organisation's capital management policies.\nAs part of **Finance Business Partnering (Level 5)**, you will be expected to Define business issues to be investigated with key business stakeholders, Support presentations on finance-related insights across the organisation, Develop influential relationships with key business customers and stakeholders, Evaluate business impact and viability of the insights derived, Support development of business strategic goals, Provide leadership and expert guidance for finance reports, Evaluate results to extract insights that may affect finance business strategies, Communicate business insights using visualisation methods appropriate to target audience.\nAs part of **Performance Management (Level 5)**, you will be expected to Analyse impact of risks and uncertainties on organisational performance, and dealing with instances, Determine the type of external influences on organisational performances, Introduce new tools and technology to gather robust performance data, analyse data and identify triggers, Establish organisation-wide processes, combining several tools and metrics to measure overall network, system and/or software performance, Oversee the end to end performance management of ICT networks, software or systems, Review recommendations for new components, considering costs and benefits to the overall business, Evaluate performance reports and feedback, to determine implications on the network, software and system components, Manage the updating, upgrading and replacement of components, ensuring their viability for the operation of the organisation, Design internal processes and mechanisms to optimise and enhance the usage and applications of performance data gathered, Assess performance of networks, software or systems against the medium term business and user requirements, Identify performance management requirements in consultation with stakeholders to ensure buy-in and support, Review the department performance management systems to ensure alignment with organisational vision, mission and values, Determine performance management strategies for departments, Oversee implementation of departments' performance systems to ensure consistency across organisation, Establish departmental guidelines for adoption of the department performance management systems, according to business objectives, Develop department performance management systems in line with department objectives, Endorse KPIs for assessing department performance as per industry best practices and regulatory standards, Endorse refinements to performance management programmes, Facilitate the development of organisational policies that supports the performance management strategies, Engage stakeholders in identifying performance management requirements, Cascade organisational level key performance indicators (KPIs) to departments, Develop performance management strategies aligned to organisational strategies, Manage performance issues for senior leaders, Monitor emerging trends that may impact performance management programmes, Oversee the implementation of the performance management strategies, Evaluate the impact of performance management programmes on business performance, Coach staff to meet performance targets, Arrange for coaching sessions with staff on identified areas for improvement, Review individual action plans with staff according to organisational procedures, Develop potential staff for higher appointments, Provide counselling to poor performers, Identify training and other interventions to develop staff, Plan for succession (manpower).\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Financial Reporting (Level 6)**, you will be expected to Review finance commentaries as prepared for various business stakeholders, Review the accuracy of financial statements and approve them, Present conclusions and recommendations to the organisation's management and leadership team.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Cost Management (Level 6)**, you will be expected to Discuss the role of quality costing as a part of total quality management (TQM) system., Guide finance teams to identify areas for cost and expense reduction, Explain the impact of just-in-time (JIT) production on cost accounting and performance measurement systems., Explain the role of environmental costing as part of an environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment., Discuss the role of quality costing as a part of quality system management, Explain the impact of new processes and/or technologies on cost accounting and performance measurement systems, Guide teams to identify areas for cost and expense reduction, Explain the role of environmental costing as part of environmental management system, Articulate the advantages and disadvantages of standard costing in various sectors and its appropriateness in the contemporary business environment.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Non-Financial Reporting (Level 6)**, you will be expected to Determine the impact of IR/SR on internal and external stakeholders of the organisation, Consolidate and direct the collection of relevant data from other departments within the organisation, Analyse the data provided and provide conclusions and recommendations, Provide financial data to IR/SR committee or workgroup for review.\nAs part of **Financial Reporting Quality (Level 6)**, you will be expected to Lead finance teams on the technical and quality aspects of financial reporting, Lead the organisation in, the requirements and effectiveness of sustainability reporting and integrated reporting, Update the organisation's accounting systems and develop or fine-tune the corresponding controls, Develop action plans for the resolution of weaknesses and deficiencies, Conduct periodic reviews of internal control systems to identify areas for improvement, Influence the quality of financial reporting by working with multiple stakeholders within the organisation to reflect non-historical information in financial reports and convey the company's potential future performance.\nAs part of **Management Decision Making (Level 6)**, you will be expected to Evaluate investment appraisal techniques and explain their results, Discuss pricing strategies and their consequences, Articulate the financial consequences of dealing with long-run projects in particular importance of time value of money.\nAs part of **Tax Implications (Level 6)**, you will be expected to Evaluate impact of all types of taxes on businesses, Evaluate impact of updates to tax laws and regulations on the audit plans.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Financial Planning and Analysis Manager in the Accountancy sector.\nSector: Accountancy, Track: Management Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Financial Planning and Analysis (FP&A) Manager is involved in most, if not all, aspects of accounting and oversees the day-to-day activities of the accounting team. He/She ensures that the organisation's finance function is well organised as well as produces timely and accurate management accounts, thus achieving compliance with corporate policies and statutory requirements. He also analyses data and understands the financial performance and position of the organisation in order to perform variance analysis and identifies key causes of business variances for performance measurement. The FP&A Manager directs staff responsible for developing and modifying the management accounting system. He develops product costing techniques, institutes cost control measures, insures timely and accurate labour, material, and overhead reports, supervises the undertaking of special cost studies and periodically reviews allocation of overhead costs.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Non-Financial Reporting (Level 4)**, you will be expected to Prepare the organisation's integrated reports and sustainable reports in accordance with the integrated reporting and sustainability reporting (IR/SR) frameworks, Liaise with the organisation's IR/SR committee or workgroup.\nAs part of **Performance Management (Level 4)**, you will be expected to Discuss transfer pricing systems, Prepare performance reports for the evaluation of projected and actual performance, Determine the existing components and parameters in a network, software or system, that need to be updated, upgraded or replaced, Apply new data analytics mechanisms to fully optimise performance data, Establish metrics to monitor network, software or system performance, Propose any new components to be added to optimise overall performance, Assess current performance data or statistics against the operational requirements in the short term, Utilise new tools and technology to gather and interpret data, Identify triggers impacting performance through application of new data tools, techniques and analyses, Identify the costs, benefits and process impact of updating, upgrading or adding new components, Analyse network, software and system health check results, performance reports and end users' feedback, Translate blueprints into implementable action plans, Perform gap analyses on work processes to identify gaps, Develop recommendations on how to address the gaps in work processes, Implement department performance systems, Communicate the performance management systems and individual roles and responsibilities to staff, Evaluate performance of departments against KPIs, Manage grievances related to performance management for junior employees, Develop review systems for obtaining feedback related to performance management systems, Recommend refinements to performance management programmes based on industry best practices, Engage employees in understanding their roles and responsibilities in performance management, Provide guidance on the use of performance management tools and resources available, Train line managers on the appropriate mind set and behaviours in conducting performance reviews, Cascade departmental level KPIs to teams and individuals, Review trends on the impact of performance management programmes on businesses, Review the key performance indicators (KPIs) as identified by line managers, Monitor adherence to performance management requirements, Conduct training needs analysis from identified skills gaps, Review performance to identify skills gaps, Cascade departmental level KPIs to teams and individuals, Train line managers on the appropriate mindset and behaviours in conducting performance reviews, Carry out informal reviews of staff performance regularly, Document all performance evaluations carried out for staff, Solicit periodic feedback on staff performance, Monitor staff performance through organisational appraisal systems, Establish areas for improvement for staff.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Financial Planning (Level 4)**, you will be expected to Prepare budget for any account in the master budget based on forecasts, Determine alternative approaches to budgeting, Explain budget statements to stakeholders, Check accuracy and completeness of data for financial returns required by government and industry bodies, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Review accounting records and financial reports, Ensure accuracy of facts and figures presented in financial statements, Ensure compliance with financial reporting standards, Check completeness and compliance of data for true and fair presentation of financial statements.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Tax Implications (Level 5)**, you will be expected to Evaluate the opinions of tax experts in the resolution of tax issues, Analyse impact of updates to tax laws and business transactions on the engagement plans.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Cost Management (Level 5)**, you will be expected to Conduct variance analysis for labour costs, Conduct variance analysis for variable and fixed overheads, Interpret variances and understand the interrelationship between variances, Conduct variance analysis for direct material costs.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\n\n**Technical Capabilities:**\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Non-Financial Reporting (Level 4)**, you will be expected to Prepare the organisation's integrated reports and sustainable reports in accordance with the integrated reporting and sustainability reporting (IR/SR) frameworks, Liaise with the organisation's IR/SR committee or workgroup.\nAs part of **Performance Management (Level 4)**, you will be expected to Discuss transfer pricing systems, Prepare performance reports for the evaluation of projected and actual performance, Determine the existing components and parameters in a network, software or system, that need to be updated, upgraded or replaced, Apply new data analytics mechanisms to fully optimise performance data, Establish metrics to monitor network, software or system performance, Propose any new components to be added to optimise overall performance, Assess current performance data or statistics against the operational requirements in the short term, Utilise new tools and technology to gather and interpret data, Identify triggers impacting performance through application of new data tools, techniques and analyses, Identify the costs, benefits and process impact of updating, upgrading or adding new components, Analyse network, software and system health check results, performance reports and end users' feedback, Translate blueprints into implementable action plans, Perform gap analyses on work processes to identify gaps, Develop recommendations on how to address the gaps in work processes, Implement department performance systems, Communicate the performance management systems and individual roles and responsibilities to staff, Evaluate performance of departments against KPIs, Manage grievances related to performance management for junior employees, Develop review systems for obtaining feedback related to performance management systems, Recommend refinements to performance management programmes based on industry best practices, Engage employees in understanding their roles and responsibilities in performance management, Provide guidance on the use of performance management tools and resources available, Train line managers on the appropriate mind set and behaviours in conducting performance reviews, Cascade departmental level KPIs to teams and individuals, Review trends on the impact of performance management programmes on businesses, Review the key performance indicators (KPIs) as identified by line managers, Monitor adherence to performance management requirements, Conduct training needs analysis from identified skills gaps, Review performance to identify skills gaps, Cascade departmental level KPIs to teams and individuals, Train line managers on the appropriate mindset and behaviours in conducting performance reviews, Carry out informal reviews of staff performance regularly, Document all performance evaluations carried out for staff, Solicit periodic feedback on staff performance, Monitor staff performance through organisational appraisal systems, Establish areas for improvement for staff.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Financial Planning (Level 4)**, you will be expected to Prepare budget for any account in the master budget based on forecasts, Determine alternative approaches to budgeting, Explain budget statements to stakeholders, Check accuracy and completeness of data for financial returns required by government and industry bodies, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Review accounting records and financial reports, Ensure accuracy of facts and figures presented in financial statements, Ensure compliance with financial reporting standards, Check completeness and compliance of data for true and fair presentation of financial statements.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Business Innovation and Improvement (Level 4)**, you will be expected to Establish and drive strategies and standards to grow the business, Create opportunities for improvements and innovation across teams, Analyse problems and review targeted improvements and innovations, Implement change management programmes, Provide direction on the overall business plans, Implement and communicate new processes and business innovations effectively, Develop mind-set shifts by creating an environment which enables staff to embrace and be receptive towards change.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Tax Implications (Level 5)**, you will be expected to Evaluate the opinions of tax experts in the resolution of tax issues, Analyse impact of updates to tax laws and business transactions on the engagement plans.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Financial Reporting (Level 5)**, you will be expected to Prepare finance commentaries for various business stakeholders, Analyse the financial performance and position of entities to develop suitable accounting policies to meet their reporting requirements.\nAs part of **Cost Management (Level 5)**, you will be expected to Conduct variance analysis for labour costs, Conduct variance analysis for variable and fixed overheads, Interpret variances and understand the interrelationship between variances, Conduct variance analysis for direct material costs.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Management Accountant / Financial Planning and Analysis Analyst / Business Analyst in the Accountancy sector.\nSector: Accountancy, Track: Management Accounting" }, { "role": "assistant", "content": "**Role Summary:**\nThe Management Accountant/Financial Planning and Analysis Analyst/Business Analyst is typically responsible for a segment of the overall management accounting system. He/She also identifies trends and opportunities for improvement, analyse and manage risk, arrange the funding and financing of operations and monitor and enforce compliance. He maintains an organisation's financial system. The Management Accountant/Financial Planning and Analysis Analyst/Business Analyst's job function can include analysing financial statements and making forecasts, budgets, performance measurements and plans, and present them to senior management to assist in operational decision making. He may be called on to guide junior or less experienced colleagues who handle an organisation's basic accounting tasks and to participate in ad-hoc finance-related projects and systems testing when necessary.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Accounting and Tax Systems (Level 3)**, you will be expected to Review and approve journals, transactions and events relating to sales, purchases, receivables, payables and cash, Review and approve journals, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Financial Planning (Level 3)**, you will be expected to Apply forecasting techniques in determining product and service volumes, Explain the purposes of budgets, the budgeting processes and conflicts that can arise, Identify significant issues in statements including comparative financial performance, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Reconcile records to enable accurate compilation of financial statements, Enable compilation of organisation's annual reports.\nAs part of **Financial Reporting (Level 3)**, you will be expected to Review and resolve discrepancies and variances of basic statements, Generate basic statements of all business transactions from accounting system, Review and check basic statements to ensure accuracy.\nAs part of **Performance Management (Level 3)**, you will be expected to Calculate and explain need for appropriate performance measures in a variety of contexts (manufacturing and service sectors), Determine impact and behavioural consequences of performance management and control in responsibility centres, Perform modifications according to the requirements of the action plans to close the gaps found, Monitor outcomes and track progress of KPIs, Identify performance gaps and suggest areas for improvements, Conduct research on the best practices in KPI development, Analyse relationship between performance management and business performance, Facilitate the identification of KPIs for teams and individuals with managers, Communicate performance management programmes to employees using appropriate communication channels, Evaluate effectiveness of performance management programmes, Implement performance management programmes according to overall performance management strategies, Refine performance management programmes based on feedback, Communicate KPI guidelines to line managers, Conduct research on the best practices in KPI development, Ensure safety, security and confidentiality for all information relating to client's security operations, Take appropriate actions to rectify situation when encountering problems in supervision of direction of security officers, Monitor security officers to ensure that required level of security service is maintained to meet client's needs, Carry out periodic checks to ensure that security officers perform duties as assigned, Understand site security operations procedure, Conduct coaching and counselling where necessary to assist them in meeting performance standards, Record relevant information for site inspections, Assist management to ensure ideas and information receive the acceptance and support of other security officers, Suggest improvements to organisational standards and values, Use appropriate interpersonal skills to handle and deal with security officers to address problems encountered.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Management Decision Making (Level 4)**, you will be expected to Identify and integrate non-financial factors in long term decisions, Analyse information for decision-making including consideration of tax, inflation and other factors.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Cost Management (Level 4)**, you will be expected to Distinguish between planning and operational variances., Apply standard costing methods including the reconciliation of budgeted and actual profit margins., Distinguish between planning and operational variances, Apply standard costing methods including the reconciliation of budgeted and actual profit margins.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Tax Implications (Level 4)**, you will be expected to Identify impact of updates to tax laws and business transactions on the engagement plans, Consult tax experts to resolve tax issues.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Accounting and Tax Systems (Level 3)**, you will be expected to Review and approve journals, transactions and events relating to sales, purchases, receivables, payables and cash, Review and approve journals, transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.\nAs part of **Financial Planning (Level 3)**, you will be expected to Apply forecasting techniques in determining product and service volumes, Explain the purposes of budgets, the budgeting processes and conflicts that can arise, Identify significant issues in statements including comparative financial performance, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Reconcile records to enable accurate compilation of financial statements, Enable compilation of organisation's annual reports.\nAs part of **Financial Reporting (Level 3)**, you will be expected to Review and resolve discrepancies and variances of basic statements, Generate basic statements of all business transactions from accounting system, Review and check basic statements to ensure accuracy.\nAs part of **Performance Management (Level 3)**, you will be expected to Calculate and explain need for appropriate performance measures in a variety of contexts (manufacturing and service sectors), Determine impact and behavioural consequences of performance management and control in responsibility centres, Perform modifications according to the requirements of the action plans to close the gaps found, Monitor outcomes and track progress of KPIs, Identify performance gaps and suggest areas for improvements, Conduct research on the best practices in KPI development, Analyse relationship between performance management and business performance, Facilitate the identification of KPIs for teams and individuals with managers, Communicate performance management programmes to employees using appropriate communication channels, Evaluate effectiveness of performance management programmes, Implement performance management programmes according to overall performance management strategies, Refine performance management programmes based on feedback, Communicate KPI guidelines to line managers, Conduct research on the best practices in KPI development, Ensure safety, security and confidentiality for all information relating to client's security operations, Take appropriate actions to rectify situation when encountering problems in supervision of direction of security officers, Monitor security officers to ensure that required level of security service is maintained to meet client's needs, Carry out periodic checks to ensure that security officers perform duties as assigned, Understand site security operations procedure, Conduct coaching and counselling where necessary to assist them in meeting performance standards, Record relevant information for site inspections, Assist management to ensure ideas and information receive the acceptance and support of other security officers, Suggest improvements to organisational standards and values, Use appropriate interpersonal skills to handle and deal with security officers to address problems encountered.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Business Planning (Level 4)**, you will be expected to Prepare analysis and reports that enable businesses to manage costs and make informed decisions, Provide the organisation with relevant support to enable effective planning, budgeting and forecasting, Apply basic modelling, forecasting and planning techniques, Present draft business plan to relevant stakeholders for endorsement, Develop business plan outline and objectives of business plan, Identify and extract necessary information from relevant sources for inputs into business plan, Draft business plan in consultation with key stakeholders to ensure alignment with organisational objectives, Manage systems and processes of operational plans to meet organisational guidelines and policies, Develop and establish solutions to gaps and areas of improvement to further enhance organisational systems and processes, Adhere to organisational code of conduct, values and ethics when managing and reviewing systems and processes to ensure continued efficiency of organisational business processes, Review and evaluate systems and processes in accordance with organisational policies to identify areas for improvement, Outline business plans based on analysis findings, Analyse business environments for impact on business opportunities, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Identify, and assess viability of business opportunities in accordance with the organisation's strategic needs.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Management Decision Making (Level 4)**, you will be expected to Identify and integrate non-financial factors in long term decisions, Analyse information for decision-making including consideration of tax, inflation and other factors.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Digital Technology Adoption and Innovation (Level 4)**, you will be expected to Plan for smooth transition from the old systems to the new systems, Plan for staff training any new systems and software, Anticipate potential issues in systems transition, Identify potential opportunities to adopt emerging technologies.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Cost Management (Level 4)**, you will be expected to Distinguish between planning and operational variances., Apply standard costing methods including the reconciliation of budgeted and actual profit margins., Distinguish between planning and operational variances, Apply standard costing methods including the reconciliation of budgeted and actual profit margins.\nAs part of **Finance Business Partnering (Level 4)**, you will be expected to Develop appropriate visualisation techniques to convey data and findings for different contexts, Develop finance processes to support the operations with relevant stakeholders, Fine-tune finance reports to ensure that they deliver expected outcomes, Implement analytical and visualisation techniques to present finance reports, Identify initiatives to address finance-related issues, Establish relationships with key business customers and stakeholders to gather insights on the business, Support presentations on finance-related insights.\nAs part of **Tax Implications (Level 4)**, you will be expected to Identify impact of updates to tax laws and business transactions on the engagement plans, Consult tax experts to resolve tax issues.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Mergers and Acquisitions Associate / Mergers and Acquisitions Executive in the Accountancy sector.\nSector: Accountancy, Track: Mergers and Acquisitions" }, { "role": "assistant", "content": "**Role Summary:**\nThe Mergers and Acquisitions Associate/Mergers and Acquisitions Executive is responsible for execution of deliverables. He/She needs to work hands-on during the initial research phase, which includes financial statement reviews and analyses, and participates in business development and stakeholder interaction. He is expected to adhere to standards of ethics and maintain quality assurance in processes. He must be flexible in handling a wide range of duties throughout the mergers and acquisitions process. He may work as a generalist or specialise in areas such as infrastructure advisory or project finance. The Mergers and Acquisitions Associate/Mergers and Acquisitions Executive would typically have had prior exposure to other accounting and advisory functions. He is diligent in scouring through documents while researching. He possesses strong time management and communication skills. He is also detail-oriented and ensures his work is error-free.\n\n**Core Responsibilities and Abilities:**\nAs part of **Business Development (Level 2)**, you will be expected to Communicate effectively information and analyses prepared on the client's organisation, Document and produce reports and analyses on client's organisation, Recommend organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis, Interpret and conduct market research to suggest potential areas of opportunities, Support business development pitches by following internal firm proposal guidelines, Support business development pitches by following internal sales guidelines.\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Transaction Due Diligence (Level 2)**, you will be expected to Check documents for validity, relevance and ensure it is sufficient for needs of situation, Obtain investor details, financial information and supporting documents on involved parties, Maintain confidentiality concerns for due diligence evaluation, Perform due diligence checks using established procedures, Explain information and documentation requirements that are part of due diligence process.\nAs part of **Treasury Management (Level 3)**, you will be expected to Implement standard corporate funding solutions, Analyse and review corporate treasury policies such as terms organisation's risk appetite, market, credit, and operational risks, Execute standard cash management solutions of collecting, managing and investing, Analyse and review corporate treasury policies, Calculate foreign exchange risk exposure, Calculate the exposure of interest rate risk across different regions, clients and products, Calculate capital adequacy ratios, Analyse individual business units and their contribution to the profits and losses to the financial institution, Execute standard cash management solutions (collecting, managing and investing).\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Information Gathering and Analysis (Level 3)**, you will be expected to Consolidate data based on defined data requirements in accordance with data collection processes and tools, Select appropriate techniques and tools to extract data and gather information, Organise findings for analysis.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Post-deal Integration Management (Level 3)**, you will be expected to Implement integration methodologies and tools, Track continuous improvements in all areas, Incorporate feedback into integration tools, Compile information and documentation to support systems and tools changes, Identify issues, decisions and resource constraints, Draft key communications and communication planning process, Map out systems and technologies affected by integration, Map out degree of integration across functions and geographies, Map key stakeholders, processes, functional and cross-functional workstreams, Coordinate integration activities.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Project Feasibility (Level 3)**, you will be expected to Compile proper documentation relating to feasibility studies, Conduct a macro analysis, Prepare feasibility reports to support the viability of projects.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\n\n**Technical Capabilities:**\nAs part of **Business Development (Level 2)**, you will be expected to Communicate effectively information and analyses prepared on the client's organisation, Document and produce reports and analyses on client's organisation, Recommend organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis, Interpret and conduct market research to suggest potential areas of opportunities, Support business development pitches by following internal firm proposal guidelines, Support business development pitches by following internal sales guidelines.\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Transaction Due Diligence (Level 2)**, you will be expected to Check documents for validity, relevance and ensure it is sufficient for needs of situation, Obtain investor details, financial information and supporting documents on involved parties, Maintain confidentiality concerns for due diligence evaluation, Perform due diligence checks using established procedures, Explain information and documentation requirements that are part of due diligence process.\nAs part of **Treasury Management (Level 3)**, you will be expected to Implement standard corporate funding solutions, Analyse and review corporate treasury policies such as terms organisation's risk appetite, market, credit, and operational risks, Execute standard cash management solutions of collecting, managing and investing, Analyse and review corporate treasury policies, Calculate foreign exchange risk exposure, Calculate the exposure of interest rate risk across different regions, clients and products, Calculate capital adequacy ratios, Analyse individual business units and their contribution to the profits and losses to the financial institution, Execute standard cash management solutions (collecting, managing and investing).\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Information Gathering and Analysis (Level 3)**, you will be expected to Consolidate data based on defined data requirements in accordance with data collection processes and tools, Select appropriate techniques and tools to extract data and gather information, Organise findings for analysis.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Risk Management (Level 3)**, you will be expected to Define, develop and implement proportionate risk management policies, guidelines, and procedures, Analyse risks and uncertainties contributing to risk assessment, Identify potential risks arising from social and digital platforms including social media reputational risks, Support risk assessment at operational level, Conduct risk response activities in accordance with risk management plans, Assist with risk planning in consultation with relevant stakeholders, Document and track risk management outcomes according to information format requirements and present documentation to relevant stakeholders for review, Implement risk controls according to defined risk management policies and plans, Apply change management techniques to facilitate implementation of risk controls, risk management and risk response activities, Identify and assess possible risk response activities for consideration in the risk management process, Identify risk events in service delivery, Adhere to risk control activities to support the implementation of risk management responses, Report potential risk events, Identify and analyse risk events in the service delivery to contribute to risk management processes, Collect data and information on potential risk events, Implement risk control activities to support risk management responses.\nAs part of **Post-deal Integration Management (Level 3)**, you will be expected to Implement integration methodologies and tools, Track continuous improvements in all areas, Incorporate feedback into integration tools, Compile information and documentation to support systems and tools changes, Identify issues, decisions and resource constraints, Draft key communications and communication planning process, Map out systems and technologies affected by integration, Map out degree of integration across functions and geographies, Map key stakeholders, processes, functional and cross-functional workstreams, Coordinate integration activities.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Macroeconomic Analysis (Level 3)**, you will be expected to Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Project Feasibility (Level 3)**, you will be expected to Compile proper documentation relating to feasibility studies, Conduct a macro analysis, Prepare feasibility reports to support the viability of projects.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Mergers and Acquisitions Manager in the Accountancy sector.\nSector: Accountancy, Track: Mergers and Acquisitions" }, { "role": "assistant", "content": "**Role Summary:**\nThe Mergers and Acquisitions Manager is the second in-charge of various functions including managing transaction activities, generating and supporting the business, quality control, providing technical leadership as well as managing resources for the team. He/She is a technical expert in mergers and acquisitions. He should possess considerable experience in mergers and acquisitions, client, stakeholder and business management, project management and team development. He oversees the process, which includes sourcing, financial modelling and evaluation of transaction opportunities. He may work in an internal role within an organisation or in an advisory role in a professional services firm. He may also be a generalist or specialist in areas such as infrastructure advisory or project finance. In order to perform his duties effectively, he needs to be reliable when providing professional advice. He maintains a global perspective in his work and is able to see the big picture underlying a mergers and acquisitions event. He is commercially-driven, and confident in his ability to present and communicate with stakeholders. He also possesses strong negotiation skills.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Information Gathering and Analysis (Level 5)**, you will be expected to Use insights and recommendations to enhance planning and delivery of work outputs, Conceptualise new data collection, analysis and interpretation techniques and data and information sources, Review business insights and make recommendations for improvement, Define areas of focus for data analysis in alignment with the objectives and priorities of the strategies and plans.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Post-deal Integration Management (Level 5)**, you will be expected to Manage stakeholder communications across senior management, Drive key communications plans, Formulate strategies for integration plan, Establish perimeters to identify key processes and stakeholders affected by integration, Set overall development of integration plans in line with business objectives, Evaluate change management processes with post-deal integration, Present issues, risks, mitigation factors and updates to senior stakeholders.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk.\nAs part of **Project Feasibility (Level 5)**, you will be expected to Review existing and new policies, regulations or procedures, Analyse the results and findings of the feasibility study, Evaluate organisational capabilities for project feasibility determination, Assess feasibility of carrying out project based on organisational capabilities to determine project feasibility, Evaluate alignment of project with organisational objectives to determine project feasibility, Seek inputs from direct reporting officer to add value to the project feasibility assessment findings and recommendations, Recommend authorisation of projects in accordance with feasibility assessment results to support organisational objectives, Propose project initiation decisions with supporting rationale, Evaluate the business environment to determine potential challenges faced, Report findings to relevant stakeholders.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\n\n**Technical Capabilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\nAs part of **Valuation (Level 4)**, you will be expected to Recommend suitable valuation methods depending on scenarios, Validate the results for use in decision making according to entity, Determine the strengths and weaknesses of each valuation method, Review analysis and due diligence to ensure compliance with regulatory guidelines, Develop stress testing processes, Develop and implement behaviour models and management processes to ensure a robust Asset and Liabilities Management framework, Articulate relevant databases for valuation processes, Review relevance and reliability of parameters to be considered based on valuation purpose, Review relevance and reliability of industry and business benchmark comparisons, Review relevance and reliability of primary and secondary information.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Information Gathering and Analysis (Level 5)**, you will be expected to Use insights and recommendations to enhance planning and delivery of work outputs, Conceptualise new data collection, analysis and interpretation techniques and data and information sources, Review business insights and make recommendations for improvement, Define areas of focus for data analysis in alignment with the objectives and priorities of the strategies and plans.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Post-deal Integration Management (Level 5)**, you will be expected to Manage stakeholder communications across senior management, Drive key communications plans, Formulate strategies for integration plan, Establish perimeters to identify key processes and stakeholders affected by integration, Set overall development of integration plans in line with business objectives, Evaluate change management processes with post-deal integration, Present issues, risks, mitigation factors and updates to senior stakeholders.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Treasury Management (Level 5)**, you will be expected to Identify financial market products that may mitigate potential risks to the organisation's finances, Identify financial market products that may provide returns for investments, Support the capitalisation on both short-term and long-term market movements through financial instruments, Oversee hedging strategies to manage risk exposures, Review weighted risk calculations and determine capital buffers for the organisation, Validate analysis on organisation's cash and financial health, Determine funding requirements and endorse funding plans for the organisation, Direct design of cash management solutions, ensuring compliance to treasury guidelines, Ensure compliance with treasury guidelines when establishing liquidity and / or capital structure as well as assessment of new entities' risk.\nAs part of **Project Feasibility (Level 5)**, you will be expected to Review existing and new policies, regulations or procedures, Analyse the results and findings of the feasibility study, Evaluate organisational capabilities for project feasibility determination, Assess feasibility of carrying out project based on organisational capabilities to determine project feasibility, Evaluate alignment of project with organisational objectives to determine project feasibility, Seek inputs from direct reporting officer to add value to the project feasibility assessment findings and recommendations, Recommend authorisation of projects in accordance with feasibility assessment results to support organisational objectives, Propose project initiation decisions with supporting rationale, Evaluate the business environment to determine potential challenges faced, Report findings to relevant stakeholders.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Mergers and Acquisitions Partner / Mergers and Acquisitions Director in the Accountancy sector.\nSector: Accountancy, Track: Mergers and Acquisitions" }, { "role": "assistant", "content": "**Role Summary:**\nThe Mergers and Acquisitions Partner/Mergers and Acquisitions Director is a team leader in charge of various functions including generating and growing the business, quality control, providing technical leadership as well as sourcing appropriate staff for the team. He/She is given the signing authority for any client deliverables in a consultancy role, or responsibility for corporate development in-house. He/She is responsible for the quality of technical output, and risk management for the business. The Mergers and Acquisitions Partner/Mergers and Acquisitions Director is an expert in mergers and acquisitions and should possess considerable transaction experience. He has strong commercial acumen and strong quantitative skills. He is responsible for marketing and business development, client and stakeholder relationship management, and making decisions on engagements and client acceptance. He may work in an internal role within an organisation or in an advisory role in a professional services firm. He may also be a generalist or specialist in areas such as infrastructure advisory or project finance. In order to perform his duties effectively, he needs to stay up-to-date with current events and be well-connected with key executives within his sector. He maintains a global perspective and leverages his cross-border knowledge to help drive successful project outcomes. He manages multiple projects simultaneously and is able to lead teams effectively.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Post-deal Integration Management (Level 5)**, you will be expected to Manage stakeholder communications across senior management, Drive key communications plans, Formulate strategies for integration plan, Establish perimeters to identify key processes and stakeholders affected by integration, Set overall development of integration plans in line with business objectives, Evaluate change management processes with post-deal integration, Present issues, risks, mitigation factors and updates to senior stakeholders.\nAs part of **Valuation (Level 5)**, you will be expected to Exercise objectivity in valuation judgements to ensure that biases do not influence decisions, Advise on selection of valuation methodologies based on scenarios, Establish processes for selection of appropriate valuation methodologies, Establish information to guide the team in selecting relevant details to the valuation process, Evaluate suitability of parameters for consideration, Determine if the information compiled is sufficient to arrive at the valuation conclusion, Assess the appropriateness of methods and inputs used for valuation, Define objectives for the design of stress testing processes and analytics, Identify potential gaps in information to design plan to address these gaps.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Transaction Due Diligence (Level 5)**, you will be expected to Define organisation due diligence standards, Forecast potential changes to regulation and compliance matters, Evaluate the need for a hard or soft due diligence evaluation based on scenarios, Formulate strategies to review and refresh existing due diligence policies and procedures, Establish due diligence confidentiality standards for the organisation.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Financial Modelling (Level 6)**, you will be expected to Assess the appropriateness of the assumptions, Determine the assumptions to be applied based on the premises and bases of value, valuation approaches and methods.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Treasury Management (Level 6)**, you will be expected to Evaluate financial market products that may provide returns for investments, Capitalise on both short-term and long-term market movements through financial instruments, Evaluate financial market products that may mitigate potential risks to the organisation's finances.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Information Gathering and Analysis (Level 6)**, you will be expected to Communicate opportunities to senior management and board, Link data analysis findings to business objectives, Evaluate business insights, assess the strategic implications and make appropriate recommendations, Communicate high-risks areas to process owners, senior management and board.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Project Feasibility (Level 6)**, you will be expected to Validate technical resources and capabilities for feasibility, Monitor policies, regulations or procedures to update evaluation methods, Determine data standards and collection techniques for project feasibility analysis, Develop strategies to evaluate project feasibility and ensure that standards are adhered to.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Financial Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Discuss the limitations of ratio analyses caused by internal and external factors based on financial statements, Draw inferences from financial results and their impact on business strategies, Evaluate financial and economic information to achieve organisational objectives and maximise returns on financial resources, Interpret results based on reported financial statements including balance sheets, income statements and cash flow statement ratios.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation.\n\n**Technical Capabilities:**\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Post-deal Integration Management (Level 5)**, you will be expected to Manage stakeholder communications across senior management, Drive key communications plans, Formulate strategies for integration plan, Establish perimeters to identify key processes and stakeholders affected by integration, Set overall development of integration plans in line with business objectives, Evaluate change management processes with post-deal integration, Present issues, risks, mitigation factors and updates to senior stakeholders.\nAs part of **Valuation (Level 5)**, you will be expected to Exercise objectivity in valuation judgements to ensure that biases do not influence decisions, Advise on selection of valuation methodologies based on scenarios, Establish processes for selection of appropriate valuation methodologies, Establish information to guide the team in selecting relevant details to the valuation process, Evaluate suitability of parameters for consideration, Determine if the information compiled is sufficient to arrive at the valuation conclusion, Assess the appropriateness of methods and inputs used for valuation, Define objectives for the design of stress testing processes and analytics, Identify potential gaps in information to design plan to address these gaps.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Transaction Due Diligence (Level 5)**, you will be expected to Define organisation due diligence standards, Forecast potential changes to regulation and compliance matters, Evaluate the need for a hard or soft due diligence evaluation based on scenarios, Formulate strategies to review and refresh existing due diligence policies and procedures, Establish due diligence confidentiality standards for the organisation.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Financial Modelling (Level 6)**, you will be expected to Assess the appropriateness of the assumptions, Determine the assumptions to be applied based on the premises and bases of value, valuation approaches and methods.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Treasury Management (Level 6)**, you will be expected to Evaluate financial market products that may provide returns for investments, Capitalise on both short-term and long-term market movements through financial instruments, Evaluate financial market products that may mitigate potential risks to the organisation's finances.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Information Gathering and Analysis (Level 6)**, you will be expected to Communicate opportunities to senior management and board, Link data analysis findings to business objectives, Evaluate business insights, assess the strategic implications and make appropriate recommendations, Communicate high-risks areas to process owners, senior management and board.\nAs part of **Project Execution and Control (Level 6)**, you will be expected to Prepare analyses and reports to aid in risk management and review, Forecast various risks and their associated costs effectively.\nAs part of **Project Feasibility (Level 6)**, you will be expected to Validate technical resources and capabilities for feasibility, Monitor policies, regulations or procedures to update evaluation methods, Determine data standards and collection techniques for project feasibility analysis, Develop strategies to evaluate project feasibility and ensure that standards are adhered to.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Financial Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Discuss the limitations of ratio analyses caused by internal and external factors based on financial statements, Draw inferences from financial results and their impact on business strategies, Evaluate financial and economic information to achieve organisational objectives and maximise returns on financial resources, Interpret results based on reported financial statements including balance sheets, income statements and cash flow statement ratios.\nAs part of **Conflict Management (Level 6)**, you will be expected to Evaluate potential conflict situations in accordance with organisational policies and procedures, Lead teams in decision-making that lead outcomes which are aligned to business objectives and act in the interest of the organisation, Engage and negotiate effectively with stakeholders to come up with appropriate resolutions, Guide conflict resolution approaches in accordance with organisational policies and procedures to manage conflicts and reach mutually agreed outcomes, Evaluate existing and new draft policies, guidelines or procedures for more effective conflict management systems, Engage in self-reflection on one's own performance and experience in the collective bargaining process, Lead collective bargaining process to achieve mutually beneficial and acceptable outcomes, Keep abreast of market trends and developments in relation to human resource and industrial relations, Establish effective working relationships with union representatives to ensure synergy between tripartite parties, Examine possible causes and sources of conflict that may erode the organisation's business value, Direct the development of systems and processes to ensure agreed outcomes are implemented, Lead team in decision making that lead outcomes which are aligned to business objectives and act in the interest of the organisation." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Mergers and Acquisitions Senior / Mergers and Acquisitions Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Mergers and Acquisitions" }, { "role": "assistant", "content": "**Role Summary:**\nThe Mergers and Acquisitions Senior/Mergers and Acquisitions Senior Executive is in charge of day-to-day operations, from a transaction perspective. He/She manages mergers and acquisitions processes for the client engagements that he is responsible for, or the business that he belongs to. He is expected to adhere to standards of ethics and maintain quality assurance in processes. He participates in business development and interacts with stakeholders to manage project deliverables and timeline. He may work in an internal role within an organisation or in an advisory role in a professional services firm. He may also be a generalist or specialist in areas such as infrastructure advisory or project finance. Due to the uncertain and fast-pace nature of the work, he needs to be flexible and well-organised. He possesses strong time management and communication skills. He is able to maintain client confidentiality and handles sensitive information with discretion.\n\n**Core Responsibilities and Abilities:**\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Transaction Due Diligence (Level 3)**, you will be expected to Implement confidentiality protocols, Review material contracts, Assess any relevant tax matters, Verify documents for accuracy, Review any litigation, arbitration or regulatory proceedings, Review documented information for accuracy against established procedures for due diligence, Coordinate acquisition of supporting documents for additional due diligence verification.\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Post-deal Integration Management (Level 4)**, you will be expected to Define systems and technologies affected by integration, Assess suitable integration methodologies and tools, including status reporting and dependency, and issue management, Manage change management processes to facilitate changes and transitions, Develop plans for integration activities, Mange any issues and provide updates on integration plan, Launch key communications and communication planning process, Define key stakeholders, processes, functional and cross-functional workstreams affected by the integration, Scope degrees of integration across functions and geographies.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations.\nAs part of **Project Feasibility (Level 4)**, you will be expected to Identify developments in the business environment that impact the clients and/or organisations, Identify potential positive and negative outcomes that the projects bring, Assess the business environment to determine potential challenges faced, Prepare financial projections to facilitate project feasibility assessment, Assess organisational capabilities to assist in project feasibility determination, Seek feedback from direct report to review project feasibility assessment and identify areas for improvement, Report findings to relevant stakeholders in accordance with organisational procedures to ensure stakeholders are updated and consulted.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\n\n**Technical Capabilities:**\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Transaction Due Diligence (Level 3)**, you will be expected to Implement confidentiality protocols, Review material contracts, Assess any relevant tax matters, Verify documents for accuracy, Review any litigation, arbitration or regulatory proceedings, Review documented information for accuracy against established procedures for due diligence, Coordinate acquisition of supporting documents for additional due diligence verification.\nAs part of **Financial Statements Analysis (Level 3)**, you will be expected to Calculate key ratios from a company's financial statements, Appreciate major components of a financial balance sheet, Understand implications of key ratios from a company's financial statements, Review characteristics of financial statements.\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Post-deal Integration Management (Level 4)**, you will be expected to Define systems and technologies affected by integration, Assess suitable integration methodologies and tools, including status reporting and dependency, and issue management, Manage change management processes to facilitate changes and transitions, Develop plans for integration activities, Mange any issues and provide updates on integration plan, Launch key communications and communication planning process, Define key stakeholders, processes, functional and cross-functional workstreams affected by the integration, Scope degrees of integration across functions and geographies.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Information Gathering and Analysis (Level 4)**, you will be expected to Interpret findings to obtain business insights, Use data analysis in the planning process to provide insights to better design tests to address risks in the process, Use analytics to identify trends, exceptions and insight, Present insights of business performance and trends for business considerations.\nAs part of **Project Feasibility (Level 4)**, you will be expected to Identify developments in the business environment that impact the clients and/or organisations, Identify potential positive and negative outcomes that the projects bring, Assess the business environment to determine potential challenges faced, Prepare financial projections to facilitate project feasibility assessment, Assess organisational capabilities to assist in project feasibility determination, Seek feedback from direct report to review project feasibility assessment and identify areas for improvement, Report findings to relevant stakeholders in accordance with organisational procedures to ensure stakeholders are updated and consulted.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Treasury Management (Level 4)**, you will be expected to Implement and manage financial strategies and policies, Evaluate the tangible and intangible economic benefits of the investments, Advise on businesses to invest in and arrange for appropriate funding, Develop contingency funding plans, Recommend changes the financial institution's investment portfolio with the goal of maintaining financial stability and hedging against risk exposures, Identify cash flow gaps, Implement cash management solutions based on analysis of working capital and funding requirements of the organisation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Risk Management (Level 4)**, you will be expected to Assess suitability of risk and potential for risk transfer, Make decisions under conditions of uncertainty, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Identify potential mitigation strategies to deal with issues arising from social and digital platforms, Develop communication plans to ensure all operational risk regulatory requirements are understood and adhered to, Implement operational risk assessment initiatives within a department, Develop a range of KRIs to be monitored regularly by senior team members, Identify necessary risk controls and risk response activities to support risk management strategies, Establish risk context to define scope of risk management process in the business unit, Implement procedures to inform employees of risk management process and activities, Implement risk control strategies, Monitor risk control indicators and conduct periodic testing for quality assurance, Distinguish roles and responsibilities for risk management among legal, compliance, risk management units and those expected of front office units, Identify and analyse risk events and threats in the business unit through risk assessments, Implement operational risk assessment initiatives within area Department, Identify and select necessary risk response activities to support risk management philosophy, Implement and evaluate risk control activities to support implementation of risk management responses, Establish risk contexts to define scope of risk management processes in the business units, Collect data and information on potential risk events, Implement procedures to inform employees of risk management processes and activities, Analyse risk events in the business units, Gather measurement data and feedback pertaining to risk management activities, Prioritize risks based on assessment and rating of the impact and likelihood, Uphold compliance with HR governance processes, Implement operational risk assessment initiatives within HR Department, Maintain proper controls on HR processes, Identify necessary risk response activities to support risk management philosophy, Evaluate and select appropriate risk response activities to achieve organisation's objectives, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units to contribute to risk management processes, Implement and communicate procedures to inform employees of risk management processes and activities.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Risk Assessment (Level 4)**, you will be expected to Perform inquiry, analytical procedures and observation to obtain understanding of the client and its environment, objectives and strategies, Identify and report any anti-money laundering risks in accordance with organisational policies, Perform inquiry, analytical procedures and observation to obtain understanding of the client's business risks, including internal control, Identify red flags indicating that fraud may have been committed.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Macroeconomic Analysis (Level 4)**, you will be expected to Identify factors of an organisation's environment that are strategically important, Scan the organisation's environment for business, economic, tax, technology and legislative changes that may impact the organisation, Conduct industry analysis to understand environmental forces that impact the organisation, Extract relevant and accurate data from existing systems to perform business analysis.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Restructuring and Insolvency Associate / Restructuring and Insolvency Executive in the Accountancy sector.\nSector: Accountancy, Track: Restructuring and Insolvency" }, { "role": "assistant", "content": "**Role Summary:**\nThe Restructuring and Insolvency Associate/Restructuring and Insolvency Executive conducts initial market research and financial analyses. He/She participates in business development and stakeholder interactions. He is expected to adhere to standards of ethics and maintain quality assurance in processes. He is diligent in researching and is able to synthesise information to develop relevant insights. He possesses strong time management and communication skills. The Restructuring and Insolvency Associate/Restructuring and Insolvency Executive would typically have had prior exposure to other accounting and advisory functions, and is expected to embark on a steep learning curve to acquire various skills and expertise in restructuring and insolvency.\n\n**Core Responsibilities and Abilities:**\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Transaction Due Diligence (Level 2)**, you will be expected to Check documents for validity, relevance and ensure it is sufficient for needs of situation, Obtain investor details, financial information and supporting documents on involved parties, Maintain confidentiality concerns for due diligence evaluation, Perform due diligence checks using established procedures, Explain information and documentation requirements that are part of due diligence process.\nAs part of **Conflict Management (Level 2)**, you will be expected to Define the conflicts and highlight points of differences and/or contention objectively, taking into consideration social and cultural differences of parties involved, Identify signs, stages and causes of conflicts with individuals or groups of people, Respect individual viewpoints in managing conflicts within the team, Identify key issues within conflict situations, Identify potential areas of conflicts with team members and methods to overcome the issues at hand, Identify key issues within a conflict situation, Write report detailing the conflicts for Supervisor to review, Identify potential areas of conflicts with team members and other parties and methods to overcome the issues at hand.\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Business Development (Level 2)**, you will be expected to Communicate effectively information and analyses prepared on the client's organisation, Document and produce reports and analyses on client's organisation, Recommend organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis, Interpret and conduct market research to suggest potential areas of opportunities, Support business development pitches by following internal firm proposal guidelines, Support business development pitches by following internal sales guidelines.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Data Storytelling and Visualisation (Level 3)**, you will be expected to Describe context and commentary behind visualised data patterns, Select appropriate visualisation techniques and information displays to convey data and findings, Describe data trends and patterns in narrative format suited to level of understanding of audience, Present and describe key meaning and insights, Understand business problem, audience needs and objectives for story telling, Adjust language and presentation formats according to audience being communicated to, Incorporate interactive graphics, visuals and technical features into the data presentation, Incorporate appropriate elements to create informative and dynamic data displays, Organise the presentation of data to reflect trends and correlations, Communicate limitations of data and interpretations of findings, Describe data trends and patterns in narrative formats suited to level of understanding of audience, Incorporate interactive graphics, visuals and technical features into the data presentations, Select appropriate visualisation techniques and information displays to convey data and findings, Understand business problems, audience needs and objectives for story telling.\nAs part of **Cash Flow Management (Level 3)**, you will be expected to Submit cash flow reports to relevant stakeholders for review in accordance with organisational policies and procedures, Gather and consolidate cash inflow and outflow transaction data, Generate cash flow reports to determine the business unit's cash position, Verify and reconcile transactions against financial records to ensure accuracy.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Debt Restructuring (Level 3)**, you will be expected to Conduct cash flow projections, Prepare debt restructuring documents, Identify potential risks and escalate to management, Coordinate collection of financial, economic and strategic data.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Claims Management (Level 3)**, you will be expected to Gather information to review claims for their accuracy, Draft claims notices, Prepare supporting materials for claims, Process claims within predefined timelines, Communicate any delays in claims distribution with relevant stakeholders, Maintain records of incoming claims and their statuses, Conduct claims distribution with confidentiality ensuring that ethical standards are adhered to.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Restructuring Insolvency Advisory (Level 3)**, you will be expected to Prepare documentation for sending notices to creditors, Identify timelines for restructuring and insolvency procedures, Prepare documentation for sharing relevant information with the Court or regulatory agencies, Interpret conditions where insolvency and bankruptcy codes can be applied, Identify organisations that are at risk of insolvency or bankruptcy, Compile notices and other documents of claims for processing.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\n\n**Technical Capabilities:**\nAs part of **Financial Management (Level 2)**, you will be expected to Prepare control accounts, bank reconciliations and suspense accounts, Calculate accounting ratios relating to profitability, liquidity, efficiency and position, Consolidate relevant information from balanced sheets, such as inventories, receivables, payables and cash.\nAs part of **Transaction Due Diligence (Level 2)**, you will be expected to Check documents for validity, relevance and ensure it is sufficient for needs of situation, Obtain investor details, financial information and supporting documents on involved parties, Maintain confidentiality concerns for due diligence evaluation, Perform due diligence checks using established procedures, Explain information and documentation requirements that are part of due diligence process.\nAs part of **Conflict Management (Level 2)**, you will be expected to Define the conflicts and highlight points of differences and/or contention objectively, taking into consideration social and cultural differences of parties involved, Identify signs, stages and causes of conflicts with individuals or groups of people, Respect individual viewpoints in managing conflicts within the team, Identify key issues within conflict situations, Identify potential areas of conflicts with team members and methods to overcome the issues at hand, Identify key issues within a conflict situation, Write report detailing the conflicts for Supervisor to review, Identify potential areas of conflicts with team members and other parties and methods to overcome the issues at hand.\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Business Development (Level 2)**, you will be expected to Communicate effectively information and analyses prepared on the client's organisation, Document and produce reports and analyses on client's organisation, Recommend organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis, Interpret and conduct market research to suggest potential areas of opportunities, Support business development pitches by following internal firm proposal guidelines, Support business development pitches by following internal sales guidelines.\nAs part of **Project Execution and Control (Level 2)**, you will be expected to Implement processes to support projects, Prepare appropriate administrative documents, Maintain project organisational information.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Data Storytelling and Visualisation (Level 3)**, you will be expected to Describe context and commentary behind visualised data patterns, Select appropriate visualisation techniques and information displays to convey data and findings, Describe data trends and patterns in narrative format suited to level of understanding of audience, Present and describe key meaning and insights, Understand business problem, audience needs and objectives for story telling, Adjust language and presentation formats according to audience being communicated to, Incorporate interactive graphics, visuals and technical features into the data presentation, Incorporate appropriate elements to create informative and dynamic data displays, Organise the presentation of data to reflect trends and correlations, Communicate limitations of data and interpretations of findings, Describe data trends and patterns in narrative formats suited to level of understanding of audience, Incorporate interactive graphics, visuals and technical features into the data presentations, Select appropriate visualisation techniques and information displays to convey data and findings, Understand business problems, audience needs and objectives for story telling.\nAs part of **Cash Flow Management (Level 3)**, you will be expected to Submit cash flow reports to relevant stakeholders for review in accordance with organisational policies and procedures, Gather and consolidate cash inflow and outflow transaction data, Generate cash flow reports to determine the business unit's cash position, Verify and reconcile transactions against financial records to ensure accuracy.\nAs part of **Regulatory Compliance (Level 3)**, you will be expected to Review policies and procedures on compliance, Interpret local regulations and acts to ensure compliance, Use tools to monitor and detect non-compliance, Gather internal information and prepare replies in response to regulatory requests and/or queries, Identify any potential non-compliance issues prior to internal compliance or regulatory audits taking place and work with planning, operation and maintenance managers to identify and put in place appropriate solutions, Support facilitation of regulatory audit processes, Perform work and ensure documentation is in accordance with policies, procedures, and regulatory standards., Prepare non-compliance reports for submission, Identify and apply internal compliance procedures to ensure own work is in compliance with standards, Identify legislative and regulatory requirements relevant to the organisation and personal areas of work, Implement corrective actions and internal controls to close compliance gaps and address compliance risk exposure, Conduct self-monitoring of regulatory compliance activities, Communicate key legislative and regulatory requirements and related management systems to relevant stakeholders to facilitate legislative compliance, Highlight possible non-compliance activities to facilitate organisational regulatory compliance efforts.\nAs part of **Debt Restructuring (Level 3)**, you will be expected to Conduct cash flow projections, Prepare debt restructuring documents, Identify potential risks and escalate to management, Coordinate collection of financial, economic and strategic data.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Claims Management (Level 3)**, you will be expected to Gather information to review claims for their accuracy, Draft claims notices, Prepare supporting materials for claims, Process claims within predefined timelines, Communicate any delays in claims distribution with relevant stakeholders, Maintain records of incoming claims and their statuses, Conduct claims distribution with confidentiality ensuring that ethical standards are adhered to.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Data Governance (Level 3)**, you will be expected to Highlight misalignments between practice and policy relating to data management and governance, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers data, Identify relevant data guidelines, laws, statues and regulations within daily scope of work, Escalate data governance issues to relevant stakeholders for resolution, Review and ensure data quality during data handling, Identify and execute relevant data usage and data privacy processes and procedures when dealing with customers' data, Identify relevant data guidelines, laws, statutes and regulations within daily scope of work.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Restructuring Insolvency Advisory (Level 3)**, you will be expected to Prepare documentation for sending notices to creditors, Identify timelines for restructuring and insolvency procedures, Prepare documentation for sharing relevant information with the Court or regulatory agencies, Interpret conditions where insolvency and bankruptcy codes can be applied, Identify organisations that are at risk of insolvency or bankruptcy, Compile notices and other documents of claims for processing.\nAs part of **Financial Modelling (Level 3)**, you will be expected to Apply flexibility in spreadsheets to accommodate modifications of assumptions, Model the financial aspects of the subject of valuation, Build financial calculations into spreadsheets, Choose appropriate valuation methods and modelling techniques, Self-review the models for possible errors and inconsistencies, Analyse financial models and valuation of business to arrive at an acceptable price for the deal and draw consensus on the commercial terms, Generate forecasts of macro and micro economic indicators, Generate forecasts for valuation of future investments.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Restructuring and Insolvency Manager in the Accountancy sector.\nSector: Accountancy, Track: Restructuring and Insolvency" }, { "role": "assistant", "content": "**Role Summary:**\nThe Restructuring and Insolvency Manager is second in-charge of various functions including managing the restructuring and insolvency processes, generating and supporting the business, ensuring quality control, providing technical leadership as well as sourcing for appropriate staff for the team. He/She is a technical expert in restructuring and insolvency. He should possess considerable amount of experience in restructuring and insolvency, client, stakeholder and business management, project management and team development. He needs to be able to identify potential risks and know when it is necessary to escalate issues. He also needs to be detailed oriented. He needs to uphold the ethical standards when exerting professional judgments.\n\n**Core Responsibilities and Abilities:**\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Claims Management (Level 4)**, you will be expected to Prioritise claims by ranking of creditors, Identify fraudulent claims activities, Set Standard Operating Procedures (SOPs) for records maintenance, Review claims notices, Assess claims for their accuracy and validity, Specify ranking of debts for claims distribution, Roll-out claims distribution processes to team members.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Data Storytelling and Visualisation (Level 4)**, you will be expected to Identify and define linkages between data, visuals and narratives being shared, Develop dashboards and scorecards incorporating advanced visualisation techniques and embedding analytics capabilities, Introduce new or emerging visualisation tools and techniques that are fit for usage, Develop general framework and storyboard for communicating data, Guide others towards developing data storytelling and data visualisation abilities, Review tables, graphs, and dynamic data displays, to ensure key questions from key stakeholders are addressed, Amend storyboard and data presentation materials to match audience needs, Exercise judgement on the presentation of data to ensure that critical trends and findings are presented in the optimal way, Draw key meanings and insights from data available, Identify context to support data storytelling objectives, Develop general frameworks and storyboards for communicating data, Amend storyboards and data presentation materials to match audience needs.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Debt Restructuring (Level 5)**, you will be expected to Ensure local market conditions are adhered to, Operationalise risk mitigation strategies to ensure team is updated, Review results of fraud evaluations and make recommendations to ensure policies and systems are established, Identify impact of reorganisation plans on debt restructuring approach, Determine alternative debt restructuring strategies.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Restructuring Insolvency Advisory (Level 5)**, you will be expected to Verify claims raised during insolvency processes, Advise on the allocation of company assets in the event of insolvency or potential insolvency, Advise on complex and cross-border insolvency matters, Develop insolvency reporting process frameworks, Adapt to changing regulatory environment, Approve the sharing of relevant information with the Court or regulatory agencies while abiding by data sharing and security laws.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements.\n\n**Technical Capabilities:**\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Claims Management (Level 4)**, you will be expected to Prioritise claims by ranking of creditors, Identify fraudulent claims activities, Set Standard Operating Procedures (SOPs) for records maintenance, Review claims notices, Assess claims for their accuracy and validity, Specify ranking of debts for claims distribution, Roll-out claims distribution processes to team members.\nAs part of **Conflict Management (Level 4)**, you will be expected to Identify and resolve conflicts and minimise impact on other colleagues and customers, Deal with conflicts sensitively, courteously and discreetly through use of conflict resolution techniques, Review the effectiveness of the conflict resolution strategies, Recognise early indicators of conflicts, Analyse and decide on the best resolutions for conflict initiative and enterprise skills to consider and suggest changes to workplace practices to avoid future conflicts, Take action to prevent the recurrence of conflicts, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approaches, Take responsibility for conflict outcomes, Discuss and resolve conflicts between team members, Present improvement recommendations proposal to stakeholders, Communicate with involved parties to agree to the issue/s under consideration, Document all interactions and agreements to ensure follow-through and commitment by all involved parties, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes using appropriate questioning and conflict resolution techniques, Analyse legislative requirements and guidelines regarding labour management relations, industrial practices and compliance requirements appropriate to the organisation context, Prepare and support others to develop possible responses or solutions based on review of information, Work with involved parties to investigate the validity and credibility of claims, Perform negotiation with involved stakeholders using conflict resolution techniques, Communicate with involved parties to agree to the issues under consideration, Coach team members to resolve conflicts and assess conflict situations to enable selection of the most appropriate resolution approach, Negotiate with involved parties to achieve agreement regarding mutually acceptable outcomes, using appropriate questioning and conflict resolution techniques.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Data Storytelling and Visualisation (Level 4)**, you will be expected to Identify and define linkages between data, visuals and narratives being shared, Develop dashboards and scorecards incorporating advanced visualisation techniques and embedding analytics capabilities, Introduce new or emerging visualisation tools and techniques that are fit for usage, Develop general framework and storyboard for communicating data, Guide others towards developing data storytelling and data visualisation abilities, Review tables, graphs, and dynamic data displays, to ensure key questions from key stakeholders are addressed, Amend storyboard and data presentation materials to match audience needs, Exercise judgement on the presentation of data to ensure that critical trends and findings are presented in the optimal way, Draw key meanings and insights from data available, Identify context to support data storytelling objectives, Develop general frameworks and storyboards for communicating data, Amend storyboards and data presentation materials to match audience needs.\nAs part of **Project Execution and Control (Level 4)**, you will be expected to Put in place controls and procedures to drive project, Assess and manage risks, Review and make decisions in lieu of changing business environment or various scenario analysis.\nAs part of **Financial Management (Level 4)**, you will be expected to Determine the organisation's risk appetite, Determine the organisation's cost of debt, cost of equity and expected returns, Provide cost-vs-benefit analysis on potential investments, Facilitate the organisation's financial management processes and systems in compliance with relevant regulatory requirements, Provide recommendations in line with organisation's short and long-term financial priorities, Develop short-term financial needs and financial priorities based on organisation's financial performance and needs, Determine financial strategies to improve organisational financial performance, Develop risk measures to be in line with organisation's short-term and long-term financial priorities, Facilitate financial strategies to improve organisation's financial performance, Facilitate organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Present financial reports to management for review, Identify reporting entities to allow management to consolidate financial statements for subsidiaries, Check accuracy and completeness of data for financial returns required by government and industry bodies, Ensure compliance with financial reporting standards, Ensure accuracy of facts and figures presented in financial statements, Check completeness and compliance of data for a true and fair presentation of financial statements, Review accounting records, financial statements, financial schedules and financial reports, Evaluate business performance, Develop key performance indicator (KPI) dashboards, Identify key issues that affect performance and develop strategies to mitigate risk, Measure business achievements against organisational objectives, Monitor KPIs and adjust strategies for maximum profit, Review the organisation's financial risk management systems on an ongoing basis, Facilitate financial strategies to improve organisational financial performance, Develop organisational budget and finances for approval, Develop the financial risk measures of the organisation in line with organisation's short and long-term financial priorities, Facilitate the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Analyse short and long term financial implications of the organisation, Develop cost-benefit analysis tool for product and/or services development, and acquisition of supplies, Develop pricing simulation model based on historic financial data, Review accounting records and financial reports.\nAs part of **Capital Raising (Level 4)**, you will be expected to Manage cash flow control, Consider different channels of payments, Formulate and manage organisation's liquidity, Formulate efficient payment processing methods, Perform reporting and forecasting of cash flow, Monitor risks that could threaten liquidity of the organisation, Manage risk control, Formulate the organisation's cash management solutions.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Debt Restructuring (Level 5)**, you will be expected to Ensure local market conditions are adhered to, Operationalise risk mitigation strategies to ensure team is updated, Review results of fraud evaluations and make recommendations to ensure policies and systems are established, Identify impact of reorganisation plans on debt restructuring approach, Determine alternative debt restructuring strategies.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Restructuring Insolvency Advisory (Level 5)**, you will be expected to Verify claims raised during insolvency processes, Advise on the allocation of company assets in the event of insolvency or potential insolvency, Advise on complex and cross-border insolvency matters, Develop insolvency reporting process frameworks, Adapt to changing regulatory environment, Approve the sharing of relevant information with the Court or regulatory agencies while abiding by data sharing and security laws.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Financial Statements Analysis (Level 5)**, you will be expected to Review the recognition, measurement, presentation and disclosure of transactions and events within the financial statements, Prepare and interpret performance and position of an organisation using financial statements." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Restructuring and Insolvency Partner / Restructuring and Insolvency Director in the Accountancy sector.\nSector: Accountancy, Track: Restructuring and Insolvency" }, { "role": "assistant", "content": "**Role Summary:**\nThe Restructuring and Insolvency Partner/Restructuring and Insolvency Director is a leader in charge of various functions including generating business and growth, quality control, technical leadership as well as ensuring the team possess necessary soft and technical skills. He/She is responsible for the quality of technical output, and risk management for the business. He is also looked upon as an expert in restructuring and insolvency. He is responsible for validating recommendations and proposing alternative solutions where applicable. He helps to ensure that restructuring and insolvency proceedings are aligned with strategic objectives. He is responsible for stakeholder relationship management. The Restructuring and Insolvency Partner/Restructuring and Insolvency Director needs to be a good listener and sensitive to his clients issues to help his clients through the process. He possesses persuasion skills and excels in people management. If appointed, he will need to act as a judicial manager or trustee, which requires him to be a license holder with a requisite Certified Public Accountant (CPA) accreditation.\n\n**Core Responsibilities and Abilities:**\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Data Storytelling and Visualisation (Level 5)**, you will be expected to Establish an effective data presentation architecture to address critical business questions, Determine suitable data presentation delivery modes and mechanisms, tailored to key stakeholders' needs, Lead efforts to interpret and present explanations for counterintuitive patterns or findings, Make decision on the optimal timing for presentation and updates of data and trends on dashboards and systems, Design general framework and storyboard for communicating data, Lead efforts to align storyboard to business vision, strategic, goals and branding, Design intelligent data dashboards and customisable visual displays, Integrate latest developments in data visualisation tools, techniques and methodologies, Lead efforts to align storyboards to business vision, strategic, goals and branding, Establish effective data presentation architectures to address critical business questions, Make decisions on the optimal timing for presentations and updates of data and trends on dashboards and systems, Design general frameworks and storyboards for communicating data.\nAs part of **Restructuring Insolvency Advisory (Level 5)**, you will be expected to Verify claims raised during insolvency processes, Advise on the allocation of company assets in the event of insolvency or potential insolvency, Advise on complex and cross-border insolvency matters, Develop insolvency reporting process frameworks, Adapt to changing regulatory environment, Approve the sharing of relevant information with the Court or regulatory agencies while abiding by data sharing and security laws.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Claims Management (Level 5)**, you will be expected to Disseminate organisations policies about criteria for accepted or rejected claims, Establish Standard Operating Procedures (SOPs) for claims notices, Articulate organisation policy on ranking of debts for claims distribution, Advise on legal matters pertaining to claims distribution, Define new methods for handling claims distribution, Predict impact of new digital and technological trends on claims distribution processes, Develop strategies to verify claims for accuracy and validity.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Debt Restructuring (Level 6)**, you will be expected to Evaluate impact of global market conditions on debt restructuring policies, Define organisation's policy for troubled debt restructuring, Strategise organisation's principles for debt restructuring, Ensure latest debt restructuring standards are disseminated in an efficient manner.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\n\n**Technical Capabilities:**\nAs part of **Valuation (Level 3)**, you will be expected to Select suitable valuation methods, Analyse the results of financial modelling, Perform valuation based on the selected valuation method, List parameters to be considered based on valuation purposes, Use sources of information for industry and business benchmark comparison, Extract information from relevant databases for valuation purposes, Analyse the results of financial modelling and derive best issuance options, Perform sensitivity analysis by testing business assumptions, Carry out stress testing processes, Prepare qualitatively sound and effective cash flow and repricing risk mitigation strategies, Translate possible mergers and acquisitions (M&A) additional value into future cash flow by performing synergy analysis, Select suitable valuation methods and perform valuation based on chosen method, Value financial market products from different asset classes based on market liquidity, indices and benchmarks, Support development of the prospectus and preparation of transaction documents.\nAs part of **Business Development (Level 4)**, you will be expected to Review reports and developments that may have impact on organisation's business strategies, Review reports on technologies and make recommendations accordingly, Identify and communicate key findings, Identify specific prospects and/or partners to develop opportunities for the organisation, Perform market segmentation to determine needs of different market segments, Profile target market segments to support the business strategies of the organisation, Analyse customer requirements, markets, competitors and environments, Determine positioning options based on market segmentation strategies to meet the commercial objectives of the organisation, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Review strategic and partnership opportunities through quantity and qualitative analyses, Implement metrics in tracking success of customer engagement, Develop customer relationship and retention programmes, Develop business opportunities based on customer needs and expectations, Develop recommendations to improve the organisation's positioning in the market, Develop customer acquisition and retention programmes, Review strategic and partnership opportunities through quantitative and qualitative analyses, Recommend ways to develop current customer accounts into larger business opportunities, Scope business opportunities and deals, Develop content to engage relevant communities and potential customer segments, Assess existing partners' or customers' short-term and long-term needs and business pipeline to identify potential leads, Initiate consumer contact and generate interest in the organisation's technology solutions to uncover or create sales leads, Qualify sales leads to follow up, Incorporate insights from related business functions into business development plans, Propose ways to capitalise on new market opportunities, Raise appropriate opportunities and avenues to promote the organisation's products and services, Analyse relevant market and competitive intelligence data to identify possible commercial opportunities, Qualify sales leads to follow-up, Initiate consumer contact and generate interest in the organisation's products and services to uncover or create sales leads.\nAs part of **Transaction Due Diligence (Level 4)**, you will be expected to Guide team on due diligence procedures, Identify improvement opportunities for due diligence policies and procedures, Roll out due diligence steps as part of risk management activities, Evaluate government regulations to ensure compliance, Escalate due diligence concerns to appropriate senior team members, Develop guidelines for due diligence procedures, Cascade confidentiality requirements to team members.\nAs part of **Cash Flow Management (Level 4)**, you will be expected to Execute standard cash management solutions of collecting, managing and investing, Review and analyse cash flow reports to identify items that may impact the business unit's cash flow management, Evaluate the tangible and intangible economic benefits of the investments, Project cash inflows and outflows for the business unit to prepare for contingencies.\nAs part of **Financial Management (Level 5)**, you will be expected to Review cash flow challenges by actively monitoring weaknesses and threats to the organisation's finances, Support management strategies to avoid running into cash flow problems, Devise new short-term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Manage debts effectively, Forecast immediate and future impact of business decisions on finances and cash flows, Communicate well with internal stakeholders on cash flows for various projects, Develop good relationships, especially with bankers, that may help mitigate cash flow challenges if they occur, Develop financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Evaluate the financial risk of the organisation in line with organisation financial priorities, Determine the organisation's financial management processes and systems in compliance in compliance with relevant regulatory requirements, Formulate finance and financial risk philosophy for the organisation, Formulate short and long-term financial needs and financial priorities based on organisation's financial performance and needs, Devise new short term cash flow visibility plans for decision makers to see the impact of their investment decisions in advance, Drive financial strategies to improve organisation's financial performance and ensure alignment with larger organisation strategies, Formulate finance and financial risk philosophy for organisation, Formulate short-term and long-term financial needs and financial priorities based on organisation's financial performance and needs, Drive organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory, Devise risk appetite of organisation in line with organisation's short-term and long-term financial priorities, Develop recommendations for organisational management with regard to strategic decision making, Present recommendations and implications to organisational management for review in relation to organisational strategies, Enable stakeholders to understand the financial performance of organisation, Evaluate financial results, Drive financial strategies to improve organisational financial performance and ensure alignment with the larger organisation strategy, Drive the organisation's financial management processes and systems in compliance with corporate requirements, local statutory requirements and industry statutory requirements, Devise the risk appetite of the organisation in line with organisation's short and long-term financial priorities, Provide direction and approval of organisational budget and finances, Formulate recommendations for organisational management with regards to strategic decision making, Lead products and/or services development pricing and feasibility determination.\nAs part of **Capital Raising (Level 5)**, you will be expected to Develop good presentation and negotiating skills to engage prospective investors, capital markets and financiers, Monitor new risks that could threaten liquidity of the organisation and ensure there is enough access to cash to weather possible disruptions, Evaluate strategies taking into account new risks that could threaten liquidity of the organisation to ensure there is enough access to cash to weather possible disruptions, Deliberate strategic considerations in capital raising against business needs, Support the leadership team to ensure that it is on track with the right financial metrics.\nAs part of **Regulatory Compliance (Level 5)**, you will be expected to Evaluate compliance work, Establish effective control polices, Drive benchmarking or implementation of new or enhanced control policies, Advise on non-compliance situations and issues, Assist corporate communication, customer service and training teams in developing business processes which are fully compliant with licence conditions and other legal or regulatory requirements, Develop and monitor programmes to educate employees on legal and regulatory requirements and their impacts to the organisation if not compiled with, Review and recommend revision of organisational policies and business processes to ensure organisation's continued compliance to legal and regulatory requirements governing the sector, Oversee development of compliance controls to mitigate compliance risk exposure of organisation, Identify non-compliance based on relevant legislative and regulatory requirements, Determine appropriate responses to address non-compliance within scope of relevant legislative and regulatory requirements, Maintain compliance frameworks, policies and procedures to reflect changing regulatory requirements and organisational compliance strategies, Evaluate compliance programme suitability for organisation, Propose appropriate compliance programmes and/or management systems in consultation with relevant stakeholders.\nAs part of **Conflict Management (Level 5)**, you will be expected to Identify and assess potential conflict situations in accordance with organisational policies and procedures, Select and evaluate conflict resolution approaches in accordance with organisational policies and procedures, Evaluate outcomes to determine learning points for future conflict situations, Engage and negotiate effectively with organisational internal and external stakeholders to come up with appropriate resolutions, Evaluate potential trade-offs to minimise conflicts across teams, Communicate effectively with internal and external stakeholders, Source for appropriate external or internal third-party interventions, Implement conflict resolution approaches to reach mutually agreed outcomes, Apply appropriate conflict management system and techniques in conflict resolution, Develop a framework for managing conflict, grievances and disputes, taking into consideration organisation's context and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review framework for managing conflict, grievances and disputes to maintain or enhance positive employee relations, Consult key stakeholders to obtain buy-in on the framework, Develop frameworks for managing conflict, grievances and disputes, taking into consideration organisational contexts and legal, ethical and socio-cultural considerations relating to conflict, grievance and dispute resolutions, Review frameworks for managing conflict, grievances and disputes, to maintain, or enhance, positive employee relations.\nAs part of **Data Storytelling and Visualisation (Level 5)**, you will be expected to Establish an effective data presentation architecture to address critical business questions, Determine suitable data presentation delivery modes and mechanisms, tailored to key stakeholders' needs, Lead efforts to interpret and present explanations for counterintuitive patterns or findings, Make decision on the optimal timing for presentation and updates of data and trends on dashboards and systems, Design general framework and storyboard for communicating data, Lead efforts to align storyboard to business vision, strategic, goals and branding, Design intelligent data dashboards and customisable visual displays, Integrate latest developments in data visualisation tools, techniques and methodologies, Lead efforts to align storyboards to business vision, strategic, goals and branding, Establish effective data presentation architectures to address critical business questions, Make decisions on the optimal timing for presentations and updates of data and trends on dashboards and systems, Design general frameworks and storyboards for communicating data.\nAs part of **Restructuring Insolvency Advisory (Level 5)**, you will be expected to Verify claims raised during insolvency processes, Advise on the allocation of company assets in the event of insolvency or potential insolvency, Advise on complex and cross-border insolvency matters, Develop insolvency reporting process frameworks, Adapt to changing regulatory environment, Approve the sharing of relevant information with the Court or regulatory agencies while abiding by data sharing and security laws.\nAs part of **Data Governance (Level 5)**, you will be expected to Clarify ethically questionable situations at various stages of the data or information life cycle, Initiate process and programmes to mitigate business risk of poor data quality and practices, Anticipate legal implications of data handling processes, Resolve data breaches, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Develop organisation practices for handling the lifecycle of data, Oversee transfer of data between organisations governed by the same privacy laws, Advise on ethically questionable situations throughout data lifecycle, Develop data access controls to HR data, Develop human resource (HR) practices for handling data throughout their lifecycle, Segregate data access rights amongst key stakeholders, Drive improvements to data governance principles and standards, Establish standards to guide data capture and validation, access, usage, masking, storage, archival and retention, Provide approvals regarding the management of data, Initiate processes and programmes to mitigate business risks of poor data quality and practices, Develop internal standards to guide data capture and validation, access, usage, masking, storage, archival, retention and disposal, Synthesise internal standards with best practices and external data governance standards.\nAs part of **Project Execution and Control (Level 5)**, you will be expected to Gather data and information in an efficient manner, Apply various evaluation methods on project plans, Prepare and analyse types of evaluation reports.\nAs part of **Data Analytics (Level 5)**, you will be expected to Exploit technologies, such as big data tools, cloud resources, and smart software, to improve backward-looking and forward-looking analysis, Analyse and interpret financial and non-financial data, including big data, Identify and evaluate significant features of performance, including both financial and non-financial relevant performance indicators, Synthesise critical findings and insights within the business context to make inferences and business decisions, Highlight inconsistencies in information through analysis and the application of knowledge, Lead the implementation of the data science strategy, procedures and metrics to support requirements, Develop tools to automate data science tasks and improve analytics capabilities, Advise staff to develop effective and predictive dashboards which represent analytics outputs from large datasets, Conduct horizon scans to identify, evaluate and implement new technologies and techniques to improve the effectiveness of data analytics, Develop linkages of analytical outcomes to business objectives to influence business strategies, Formulate the organisation's data science plans to support business objectives, Formulate the organisation's data science capability to inform business decision-making, Conduct horizon scans to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Oversee the design, collection, retrieval and analysis of forecasting and performance data, Develop and maintain controls on data quality, inter-operability and sources to manage risk effectively, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security corporate risk and compliance requirements, Lead the implementation of the data science strategy, policies, procedures and metrics to support organisational requirements, Produce ad hoc analyses and management reports for senior management, Lead the implementation of the data science strategies, policies, procedures and metrics to support organisational requirements, Develop and maintain controls on data quality, inter-operability and sources to effectively manage risk, Formulate the organisation's data science capability to inform business decision making, Define and manage policies and programs for data stewardship and custodianship in line with legal, information security, and corporate risk and compliance requirements, Conduct horizon scan to identify, evaluate and implement new technologies and techniques which may contribute to the success of the organisation's data analysis capability, Conduct horizon scans to identify new technologies and techniques for improving the effectiveness of data analytics, Provide guidance on developing effective and predictive dashboards that represent analytics outputs from large datasets, Develop linkages of analytical outcomes to business objectives to influence business strategies, Drive the organisation's capabilities for performing data science projects, Review and evaluate the effectiveness of data analytics tools and technologies deployed, Translate overall data analytics metrics and measurement strategy into web analytics strategies, Allocate budgets and resources for investment in data analytics tools and technology usage in the organisation, Lead and train staff in using various forms of analytics tools available, Define the business problems, questions or hypotheses that data analytics should seek to answer or prove.\nAs part of **Financial Modelling (Level 5)**, you will be expected to Evaluate the suitability of the assumptions applied to the subject of valuation, Guide the team in modifying the assumptions to increase accuracy, Review financial modelling analysis and techniques to ensure alignment to organisation's strategic directions, Evaluate financial, forecast and valuation models for consistency and reasonableness, Determine the assumptions to be applied based on value, valuation approaches and methods.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Claims Management (Level 5)**, you will be expected to Disseminate organisations policies about criteria for accepted or rejected claims, Establish Standard Operating Procedures (SOPs) for claims notices, Articulate organisation policy on ranking of debts for claims distribution, Advise on legal matters pertaining to claims distribution, Define new methods for handling claims distribution, Predict impact of new digital and technological trends on claims distribution processes, Develop strategies to verify claims for accuracy and validity.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Debt Restructuring (Level 6)**, you will be expected to Evaluate impact of global market conditions on debt restructuring policies, Define organisation's policy for troubled debt restructuring, Strategise organisation's principles for debt restructuring, Ensure latest debt restructuring standards are disseminated in an efficient manner.\nAs part of **Financial Statements Analysis (Level 6)**, you will be expected to Evaluate the financial performance, position and adaptability based on financial statement, Evaluate the fair presentation of financial statements relative to the nature of the business, the operating environment, and the entity's ability to continue as a going concern, Evaluate whether financial statements have been prepared in accordance with applicable financial reporting frameworks and regulatory requirements.\nAs part of **Business Acumen (Level 6)**, you will be expected to Shape organisations' business strategies with inputs related to business, Influence stakeholders to seek buy-in, Manage associated risks of new opportunities, Revise strategies as needed based on changes, Drive business decisions from a HR and workforce capability perspective, Shape organisations' business strategies with inputs related to business and people agenda, Influence stakeholders to seek buy-in and support for strategic people investments and decisions, Align HR strategies with business priorities, Assess organisation's current and future core capabilities to deliver business strategies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Restructuring and Insolvency Senior / Restructuring and Insolvency Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Restructuring and Insolvency" }, { "role": "assistant", "content": "**Role Summary:**\nThe Restructuring and Insolvency Senior/Restructuring and Insolvency Senior Executive is in charge of day-to-day operations, from a restructuring and insolvency perspective. He/She manages the restructuring and insolvency processes for the client engagements that he is responsible for, or the business that he belongs to. He is expected to adhere to standards of ethics and maintain quality assurance in processes. He participates in business development and is expected to interact with stakeholders to manage project deliverables and timelines. He has a significant level of technical expertise and is very hands-on with the restructuring and insolvency processes. He must be able to work in a fast-paced environment. He needs to have strong project management skills and be efficient in his work to manage multiple deadlines. He is able to interpret data and communicate the insights derived to his team members.\n\n**Core Responsibilities and Abilities:**\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Transaction Due Diligence (Level 3)**, you will be expected to Implement confidentiality protocols, Review material contracts, Assess any relevant tax matters, Verify documents for accuracy, Review any litigation, arbitration or regulatory proceedings, Review documented information for accuracy against established procedures for due diligence, Coordinate acquisition of supporting documents for additional due diligence verification.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Claims Management (Level 3)**, you will be expected to Gather information to review claims for their accuracy, Draft claims notices, Prepare supporting materials for claims, Process claims within predefined timelines, Communicate any delays in claims distribution with relevant stakeholders, Maintain records of incoming claims and their statuses, Conduct claims distribution with confidentiality ensuring that ethical standards are adhered to.\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Cash Flow Management (Level 3)**, you will be expected to Submit cash flow reports to relevant stakeholders for review in accordance with organisational policies and procedures, Gather and consolidate cash inflow and outflow transaction data, Generate cash flow reports to determine the business unit's cash position, Verify and reconcile transactions against financial records to ensure accuracy.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Debt Restructuring (Level 4)**, you will be expected to Analyse debt restructuring documentation to determine the appropriate terms, Manage debt restructuring risks to minimise overall risks, Collate documents for debt restructuring term sheets, Articulate payment terms to relevant stakeholders.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Data Storytelling and Visualisation (Level 4)**, you will be expected to Identify and define linkages between data, visuals and narratives being shared, Develop dashboards and scorecards incorporating advanced visualisation techniques and embedding analytics capabilities, Introduce new or emerging visualisation tools and techniques that are fit for usage, Develop general framework and storyboard for communicating data, Guide others towards developing data storytelling and data visualisation abilities, Review tables, graphs, and dynamic data displays, to ensure key questions from key stakeholders are addressed, Amend storyboard and data presentation materials to match audience needs, Exercise judgement on the presentation of data to ensure that critical trends and findings are presented in the optimal way, Draw key meanings and insights from data available, Identify context to support data storytelling objectives, Develop general frameworks and storyboards for communicating data, Amend storyboards and data presentation materials to match audience needs.\nAs part of **Restructuring Insolvency Advisory (Level 4)**, you will be expected to Review treatment of debtors and assess those debtors who have assets or creditors in more than one country, Share relevant information with the Court or regulatory agencies, Manage standard operating procedures for compliance monitoring, Identify action plans to address statutory non-compliance, Communicate repercussions and procedures of restructuring and insolvency to stakeholders, Collaborate with legal professionals and creditors to aid in investigation, fraud identification and asset tracing.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications.\n\n**Technical Capabilities:**\nAs part of **Valuation (Level 2)**, you will be expected to Leverage relevant tools to perform financial modelling and forecasting, Perform financial modelling and forecasting using methods such as discounted cash flow model, value at risk, sum of the parts model, leveraged buyout, and merger and acquisition.\nAs part of **Project Execution and Control (Level 3)**, you will be expected to Prepare analyses and reports to aid in risk management, Prepare analyses and reports to manage costs and inform decision-making, Apply appropriate costing methods to the projects.\nAs part of **Conflict Management (Level 3)**, you will be expected to Monitor and review agreed actions to resolve conflicts, Research sources of internal and external assistance to resolve the conflicts, Work with affected team members to resolve conflicts, Identify roles and responsibilities of team members to minimise sources of conflicts that may affect team performance, Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution, Identify roles and responsibilities of team members to minimise sources of conflicts performance, Work with affected team members and other parties to resolve conflicts.\nAs part of **Financial Management (Level 3)**, you will be expected to Provide recommendations to management on possible rate of return of investment, Analyse various types of financing and funding strategies suitable for the organisation, Monitor the organisation's cash balances and cash flows., Provide recommendations to management on the rate of return of investment, Analyse short-term and long-term financial implications of the organisation to facilitate making of business decisions, Provide recommendation to management to mitigate financial risk of the organisation, Monitor the organisation's financial management processes and systems, Provide recommendations to management on possible rate of returns of investment, Implement risk measures of organisation, Analyse short-term and long-term financial implications of organisation to facilitate making of business decisions, Maintain organisation's financial management processes and systems, Enable the compilation of organisation's annual report, Report findings to stakeholders for review, Analyse discrepancies and variances of basic statements, Prepare working papers for consolidated financial statements in accordance with reporting requirements, Analyse discrepancies and variances of financial schedules, Prepare financial schedules to support balance sheet items, Reconcile records to enable accurate compilation of financial statements, Implement organisational risk management measures, Analyse short and long term financial implications of the organisation to facilitate making of business decisions, Maintain the organisation's financial management processes and systems, Implement the financial risk measures of the organisation, Adhere to finance-related procedures.\nAs part of **Transaction Due Diligence (Level 3)**, you will be expected to Implement confidentiality protocols, Review material contracts, Assess any relevant tax matters, Verify documents for accuracy, Review any litigation, arbitration or regulatory proceedings, Review documented information for accuracy against established procedures for due diligence, Coordinate acquisition of supporting documents for additional due diligence verification.\nAs part of **Capital Raising (Level 3)**, you will be expected to Assist in performing cash and financial budget statements, Perform basic forecasts of cash flows as part of working capital cycle.\nAs part of **Claims Management (Level 3)**, you will be expected to Gather information to review claims for their accuracy, Draft claims notices, Prepare supporting materials for claims, Process claims within predefined timelines, Communicate any delays in claims distribution with relevant stakeholders, Maintain records of incoming claims and their statuses, Conduct claims distribution with confidentiality ensuring that ethical standards are adhered to.\nAs part of **Business Development (Level 3)**, you will be expected to Communicate effectively information and analyses on profitability and costs, Prepare analyses and reports that enable businesses to manage costs, improve profitability and make informed decisions, Identify key cost drivers and revenue drivers, Suggest potential products and/or service offerings for the organisation, Interpret market research findings to suggest potential areas for business opportunities, Evaluate and present data such as graphical representations, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategies, Organise segmentation of markets in accordance with organisation's selected criteria, Profile target market segments to support organisation business strategies, Analyse customer requirements, markets, competitors and environments, Identify positioning options based on market segmentation to support organisational business strategy, Identify specific prospects and/or partners to approach to develop opportunities for the organisation, Profile target market segments to support organisation business strategy, Segment markets in accordance with organisation's selected criteria, Conduct research focusing on critical or emerging markets, Promote the organisation's offerings at industry events at an informal level, Maintain ongoing customer contact to understand responses to the organisation's offerings and solutions, Conduct research on potential leads, possible clients, companies and their needs, Analyse sales and consumptions patterns to draw insights, Analyse information to support scoping and pricing of business opportunities and projects, Identify new or potential customers when such opportunities are referred or presented by others.\nAs part of **Cash Flow Management (Level 3)**, you will be expected to Submit cash flow reports to relevant stakeholders for review in accordance with organisational policies and procedures, Gather and consolidate cash inflow and outflow transaction data, Generate cash flow reports to determine the business unit's cash position, Verify and reconcile transactions against financial records to ensure accuracy.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Financial Modelling (Level 4)**, you will be expected to Review the financial aspects of the subject of valuation for gaps, Review appropriateness of the valuation method and modelling techniques, Review the application of assumptions to the subject of valuation for gaps, Review the models for errors and inconsistencies, Review models for errors and inconsistencies, Analyse key economic, industry and sectoral indicators for valuation purposes using financial modelling, Review appropriateness of the valuation methods and modelling techniques.\nAs part of **Financial Statements Analysis (Level 4)**, you will be expected to Check financial statements to validate accuracy, Calculate ratios for assessing entity's financial position, Calculate ratios for assessing entity's profitability.\nAs part of **Debt Restructuring (Level 4)**, you will be expected to Analyse debt restructuring documentation to determine the appropriate terms, Manage debt restructuring risks to minimise overall risks, Collate documents for debt restructuring term sheets, Articulate payment terms to relevant stakeholders.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Data Governance (Level 4)**, you will be expected to Identify corrective actions for data breach or potential data misuse scenarios, Communicate internal standards for information life-cycle management to employees, Oversee transfer of data within the organisation, Ensure update of processes and procedures according to changing legal and regulatory requirements, Investigate data breaches, Obtain necessary approvals when gathering, handling, processing, storing and using data, Develop detailed guides on how to appropriately handle data throughout its lifecycle, Monitor compliance with data policies, workflows and rules, Roll out data guidelines, laws, statutes and regulations within the organisation, Communicate internal standards for information lifecycle management to employees, Develop detailed guides on ways to appropriately handle data throughout its lifecycle, Review data security practices and processes regularly, Assess HR data quality and its associated business impact, Develop data breach response plans, Advise key stakeholders on HR standards for data lifecycle management, Obtain approvals required for the gathering, handling, processing, storing and using of data, Manage data access controls to HR data, Develop action plans to roll out data guidelines, laws, statutes and regulations within the HR function.\nAs part of **Data Storytelling and Visualisation (Level 4)**, you will be expected to Identify and define linkages between data, visuals and narratives being shared, Develop dashboards and scorecards incorporating advanced visualisation techniques and embedding analytics capabilities, Introduce new or emerging visualisation tools and techniques that are fit for usage, Develop general framework and storyboard for communicating data, Guide others towards developing data storytelling and data visualisation abilities, Review tables, graphs, and dynamic data displays, to ensure key questions from key stakeholders are addressed, Amend storyboard and data presentation materials to match audience needs, Exercise judgement on the presentation of data to ensure that critical trends and findings are presented in the optimal way, Draw key meanings and insights from data available, Identify context to support data storytelling objectives, Develop general frameworks and storyboards for communicating data, Amend storyboards and data presentation materials to match audience needs.\nAs part of **Restructuring Insolvency Advisory (Level 4)**, you will be expected to Review treatment of debtors and assess those debtors who have assets or creditors in more than one country, Share relevant information with the Court or regulatory agencies, Manage standard operating procedures for compliance monitoring, Identify action plans to address statutory non-compliance, Communicate repercussions and procedures of restructuring and insolvency to stakeholders, Collaborate with legal professionals and creditors to aid in investigation, fraud identification and asset tracing.\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Regulatory Compliance (Level 4)**, you will be expected to Assess compliance and documentation of supporting documents, Implement monitoring and detection tools for compliance, Update frameworks, programme and documents according to regulatory changes, Keep up to-date, and understand relevant changes or revisions in legislation, regulations and other regulatory documents, Test business systems and processes to identify any compliance issues, Support in designing solutions to compliance issues and monitor resolution, Endorse non-compliance reports for submission and investigate irregularities and non-compliance issues reported or found, Monitor compliance with existing and revised laws, regulations, other regulatory documents and review internal policies and procedures for any required changes that need to be undertaken and/or escalated, Record findings and follow-ups with management to make policy or procedural changes and to rectify issues, Support in ensuring the business meets all statutory and regulatory requirements in accordance with energy codes for supply licenses held, Analyse information on relevant compliance requirements that regulate the business units, Propose changes and adaptations to operational procedures to reflect changing regulations, Formulate recommendations for addressing areas of non-compliance with legal and regulatory requirements, Monitor and review operational plans and procedures for compliance, Implement compliance procedures and controls, Ensure monitoring and reporting of non-compliance events, Develop detailed operational plans and procedures for compliance programmes, Identify common compliance vulnerabilities, compliance risks and impact to the organisation, Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business units and their implications." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Chief Sustainability Officer / Sustainability Head / Lead / Sustainability Director in the Accountancy sector.\nSector: Accountancy, Track: Sustainability Reporting and Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Chief Sustainability Officer / Sustainability Head / Lead / Sustainability Director oversees the development and execution of the organisation’s sustainability strategy, aligning it with business goals, industry trends and stakeholder expectations. He/She drives the implementation of sustainability initiatives across the organisation’s operations, supply chain and portfolio. He leads efforts to improve Environment, Social and Governance (ESG) performance, defining sustainability targets, policies and governance structures, and tracking progress against goals.\n\nThe Chief Sustainability Officer / Sustainability Head / Lead / Sustainability Director requires strong leadership and strategic planning skills, as well as financial acumen. With industry-leading knowledge of sustainability trends, innovations and risks, he influences internal and external stakeholders as a spokesperson for sustainability efforts.\n\n**Core Responsibilities and Abilities:**\nAs part of **Performance Management (Level 4)**, you will be expected to Discuss transfer pricing systems, Prepare performance reports for the evaluation of projected and actual performance, Determine the existing components and parameters in a network, software or system, that need to be updated, upgraded or replaced, Apply new data analytics mechanisms to fully optimise performance data, Establish metrics to monitor network, software or system performance, Propose any new components to be added to optimise overall performance, Assess current performance data or statistics against the operational requirements in the short term, Utilise new tools and technology to gather and interpret data, Identify triggers impacting performance through application of new data tools, techniques and analyses, Identify the costs, benefits and process impact of updating, upgrading or adding new components, Analyse network, software and system health check results, performance reports and end users' feedback, Translate blueprints into implementable action plans, Perform gap analyses on work processes to identify gaps, Develop recommendations on how to address the gaps in work processes, Implement department performance systems, Communicate the performance management systems and individual roles and responsibilities to staff, Evaluate performance of departments against KPIs, Manage grievances related to performance management for junior employees, Develop review systems for obtaining feedback related to performance management systems, Recommend refinements to performance management programmes based on industry best practices, Engage employees in understanding their roles and responsibilities in performance management, Provide guidance on the use of performance management tools and resources available, Train line managers on the appropriate mind set and behaviours in conducting performance reviews, Cascade departmental level KPIs to teams and individuals, Review trends on the impact of performance management programmes on businesses, Review the key performance indicators (KPIs) as identified by line managers, Monitor adherence to performance management requirements, Conduct training needs analysis from identified skills gaps, Review performance to identify skills gaps, Cascade departmental level KPIs to teams and individuals, Train line managers on the appropriate mindset and behaviours in conducting performance reviews, Carry out informal reviews of staff performance regularly, Document all performance evaluations carried out for staff, Solicit periodic feedback on staff performance, Monitor staff performance through organisational appraisal systems, Establish areas for improvement for staff.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Strategy Implementation (Level 5)**, you will be expected to Formulate actionable and practical plans for critical business functions, Formulate critical business function strategies and to appropriately anticipate internal factors, external risks and critical factors of business, Drive business plans for critical business functions aligned to organisation's short-term and long-term strategies, Drive strategic plans for the department aligned to organisation's short and long-term strategies, Formulate actionable and practical plans for critical organisational functions, Formulate department strategies to appropriately anticipate internal factors and external risk and critical factors of the organisation.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Business Risk Management (Level 5)**, you will be expected to Evaluate, organisation-wide risk mitigation and management initiatives, Integrate knowledge of industry best practices and organisation's context to guide the development of risk countermeasures and contingency plans, Develop implementation plan for organisation-wide risk management processes and procedures, Lead identification and assessment of current and future risks to the overall business, Evaluate potential business impact of risks.\nAs part of **Sustainability Reporting (Level 5)**, you will be expected to Assess effectiveness of sustainability disclosures and refine organisation's sustainability reporting and approach, Develop a system to collect and review the integrity of sustainability data collected, Develop organisation's sustainability reporting strategy, approach, policies and processes, Draft sustainability reporting products and materials in line with regulatory requirements and international best practices, Report portfolio performance, including analysis of performance attribution and green and sustainable quality, Drive organisation's selection of sustainability reporting frameworks to disclose against for non-mandatory regimes, Act on the comments received from second-party opinion / third-party audit and refine organisation's sustainability data collection and reporting approach, Establish short- and long-term targets in relation to each environmental (or social or governance) sustainability metric that is material to the organisation, Conduct materiality assessment that is relevant to the organisation.\nAs part of **Non-Financial Reporting (Level 5)**, you will be expected to Liaise with the organisation's IR/SR committee or workgroup, Review IR/SR frameworks and identify best practices, Make recommendations to the board or the organisation's management team.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Environment and Social Governance (Level 5)**, you will be expected to Draw insights from leading ESG conventions, standards and practices, Define organisation's ESG position and culture, Develop organisational criteria and assessment of ESG risks, Establish responsible policies and practices for decision making, Evaluate impact of ESG on decision making, Review communication plan on ESG strategies, Establish responsible investment policies and practices for decision making, Review communication plans on ESG strategies to target investors, Evaluate impact of ESG on decision making in investment and research processes.\nAs part of **Sustainability Risk Management (Level 5)**, you will be expected to Enhance existing modelling and measurement techniques to accommodate effective analysis of sustainability risks for the organisation and across different business portfolios within the organisation, Contribute to the development of domestic, regional and international regulations and guidelines though industry feedback and engagement with policymakers, Identify triggers for and initiate review of sustainability risk management processes to ensure alignment with organisation's goals and strategy, Develop framework for the identification and monitoring of sustainability risks for the organisation and across different business portfolios within the organisation, Lead the development and implementation of organisation's policies and actions for minimising and mitigating sustainability risks, Lead in development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks.\nAs part of **Business Risk Assessment (Level 5)**, you will be expected to Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Business Continuity Management (Level 5)**, you will be expected to Design organisation-wide business continuity policies and framework, Monitor and report on the effectiveness of business continuity plans to management, Ensure alignment of business continuity plans with organisational strategic objectives, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Establish guidelines for the formulation of risk mitigation strategies for business-critical operations, Provide advice to relevant stakeholders in the post-response and/or recovery phase to minimise disruptions, Monitor and report on the effectiveness of business continuity management, Consolidate, summarise and document BCPs for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Advise organisation and relevant stakeholders in the post response/recovery phase to minimise consequence, Develop business continuity plans (BCPs) aligned with business continuity strategies in consultation with relevant stakeholders, Advise organisation and relevant stakeholders in the post response or recovery phases to minimise consequences, Develop BCPs aligned with business continuity strategies in consultation with relevant stakeholders, Manage and report on the effectiveness of business continuity management, Develop BCP aligned with business continuity strategies in consultation with relevant stakeholders, Implement and execute the BCP response in the event of a crisis situation as a senior members, Advise organisation and relevant stakeholders in the post response and recovery phase to minimise consequences, Advise organisation on requirements for business continuity management in consultation with senior management, Consolidate, summarise and document business continuity plans for senior management review, Establish guidelines for the formulation of risk mitigation strategies for business critical operations, Advise organisation and relevant stakeholders in the post response/recovery phase to minimise consequences, Initiate proactive identification of risks to business continuity pertaining to future direction of business, Drive implementation of internal controls to ensure effective execution of business continuity plans, Establish guidelines for formulation of risk mitigation strategies for critical business operations, Lead development of business continuity plans to ensure continued performance of essential functions under broad range of circumstances, Advise organisation on requirements for business continuity management in consultation with senior management to seek support, Establish business continuity plans aligned with business continuity strategies for implementation, Establish business continuity processes, Advise organisation and relevant stakeholders in the post response and/or recovery phase to minimise consequences, Monitor and report on the effectiveness of business continuity management to determine follow-up actions, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Assess and report readiness of business continuity plans to relevant stakeholders.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Sustainability Management (Level 6)**, you will be expected to Review analysis of the organisation's energy utilisation in relation to supply costs or considerations, and project long-term business implications, Integrate industry best practices with internal business requirements to develop an organisation-wide sustainability strategy, Introduce new, innovative practices and methodologies to optimise energy and resource efficiency for the organisation, Endorse action plans, tools and technologies to enhance energy and resource efficiency, based on an assessment of their feasibility, validity and alignment with business priorities, Set organisational standards for usage of energy and resources, for conformance by products, services, and operational processes, Review global sustainability trends, and their potential impact on the organisation, Integrate industry best practices in green ICT with internal business requirements to develop an organisation-wide sustainability strategy.\nAs part of **Regulatory Compliance (Level 6)**, you will be expected to Lead the regulatory compliance team in ensuring timely and correct compliance reporting and prompt responses to regulator and the board of directors' queries and/or requirements, Lead teams comprising representatives from relevant departments to evaluate and review business practices against national laws, regulations and other regulatory documents to ensure compliance, Establish root cause of irregularities or non-compliance issues and develop with relevant internal stakeholder's solutions to resolve them, Review marketing materials, presentations and websites to ensure compliance with regulatory requirements.\nAs part of **Climate Reporting (Level 4)**, you will be expected to Propose climate-related targets for an organisation, based on climate reporting and disclosures, Synchronise perspectives from internal and external stakeholders to ensure accurate and comprehensive climate-reporting and disclosures, Influence the selection of finance and investment mechanisms for projects recommended in climate reports, Create frameworks and guidelines for reducing climate risk and building resilience within an organisation, based on insights from climate reports and disclosures, Develop climate reporting approaches and frameworks for an organisation, Guide the development of effective climate impact mitigation strategies and internal policies, Influence the incorporation of climate considerations into an organisation's business and net zero strategies, growth planning, and capital allocation, through conveying insights from climate reporting, Innovate an organisation’s climate reporting based on the external landscape of policies and regulations, Formulate climate change-related governance frameworks to facilitate effective climate risk management and reporting, in collaboration with institutions, stakeholders, and the public, Incorporate emerging trends on technologies, innovations, and climate science into recommendations included in climate reports.\nAs part of **Environment Impact Assessment (Level 4)**, you will be expected to Develop strategies and measures for avoiding, managing, or mitigating the environmental and social impact of projects and developments, Develop environment and social impact assessment frameworks, aligning to standards, trends and best practices, Define improvements to environment impact assessment tools, processes and methodologies, Engage external and internal stakeholders to gather inputs and perspectives, ensuring a comprehensive and holistic assessment of environmental and social impacts, Provide recommendations for the integration of metrics and methodologies in the continuous measurement and mitigation of environmental and social impact, Incorporate legal requirements when shaping the frameworks for environment and social impact assessments, Communicate insights from environment and social impact assessments to key stakeholders, advocating for informed organisational decision-making, Define strategies for integrating environmental and social impact predictions into organisational strategies, operations, and decision-making processes, Design monitoring programmes to assess the effectiveness of mitigation measures and ongoing compliance with environmental and social regulations.\nAs part of **Sustainability Assurance (Level 4)**, you will be expected to Influence key stakeholders and industry associations to advocate for improved sustainability performance and reporting initiatives, based on gaps identified in sustainability assurance activities, Generate recommended sustainability policies and governance frameworks that enable implementation of recommendations that arise from sustainability assurance, Propose metrics and methodologies for the continuous measurement and improvement of sustainability performance, arising from gaps identified through sustainability assurance activities, Influence the prioritisation of initiatives arising from sustainability assurance activities by communicating the risk and financial trade-offs to key stakeholders, Guide an organisation on the implementation of new sustainability reporting initiatives to improve sustainability performance, Influence an organisation’s development of sustainability strategies, using findings from sustainability assurance reports and ensuring alignment with sustainability goals and predicted challenges, Develop strategies and frameworks for conducting and improving sustainability assurance, Guide an organisation on the potential strategic implications of sustainability initiatives and practices on stakeholder relationships, reputation, and long-term sustainability strategies.\nAs part of **Greenhouse Gas Accounting (Level 4)**, you will be expected to Generate the economic costs and benefits of carbon offset projects, to determine feasibility and suitability for an organisation, in line with emissions reduction goals, Develop an organisation’s carbon strategy for the selection of projects and optimisation of carbon credits, in line with emission reduction targets, Influence the development of renewable energy strategies that are economically viable and aligned with an organisation’s sustainability goals, Innovate greenhouse gas accounting at an organisational level, leveraging trends and emerging science related to greenhouse gas dynamics, Develop guidelines and approaches for greenhouse gas accounting and reporting, with a view of integrating them into broader sustainability initiatives, Define assessments and mitigation strategies for risks associated with greenhouse gas emissions, Develop strategies and frameworks for the reduction of greenhouse gases across product lifecycles, value chains and supply chains, considering technical, economic, and social factors, Develop greenhouse gas management frameworks, plans and initiatives to achieve emission reduction targets and guide mitigation measures, monitoring, and reporting.\n\n**Technical Capabilities:**\nAs part of **Performance Management (Level 4)**, you will be expected to Discuss transfer pricing systems, Prepare performance reports for the evaluation of projected and actual performance, Determine the existing components and parameters in a network, software or system, that need to be updated, upgraded or replaced, Apply new data analytics mechanisms to fully optimise performance data, Establish metrics to monitor network, software or system performance, Propose any new components to be added to optimise overall performance, Assess current performance data or statistics against the operational requirements in the short term, Utilise new tools and technology to gather and interpret data, Identify triggers impacting performance through application of new data tools, techniques and analyses, Identify the costs, benefits and process impact of updating, upgrading or adding new components, Analyse network, software and system health check results, performance reports and end users' feedback, Translate blueprints into implementable action plans, Perform gap analyses on work processes to identify gaps, Develop recommendations on how to address the gaps in work processes, Implement department performance systems, Communicate the performance management systems and individual roles and responsibilities to staff, Evaluate performance of departments against KPIs, Manage grievances related to performance management for junior employees, Develop review systems for obtaining feedback related to performance management systems, Recommend refinements to performance management programmes based on industry best practices, Engage employees in understanding their roles and responsibilities in performance management, Provide guidance on the use of performance management tools and resources available, Train line managers on the appropriate mind set and behaviours in conducting performance reviews, Cascade departmental level KPIs to teams and individuals, Review trends on the impact of performance management programmes on businesses, Review the key performance indicators (KPIs) as identified by line managers, Monitor adherence to performance management requirements, Conduct training needs analysis from identified skills gaps, Review performance to identify skills gaps, Cascade departmental level KPIs to teams and individuals, Train line managers on the appropriate mindset and behaviours in conducting performance reviews, Carry out informal reviews of staff performance regularly, Document all performance evaluations carried out for staff, Solicit periodic feedback on staff performance, Monitor staff performance through organisational appraisal systems, Establish areas for improvement for staff.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Internal Controls (Level 5)**, you will be expected to Advise board and senior management on improvement initiatives to improve controls, Evaluate implications of organisational changes, operational changes and changes in business strategy using appropriate internal control frameworks, Assess internal control framework, Assess adequacy and effectiveness of controls, Review results of control gaps from evidence collected and proposals made for improvements, Assess the effectiveness of processes to monitor compliance of controls, Review the adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Articulate the impact of cultural differences on risk appetite and risk management strategies, Implement effective management and information systems to support governance and risk infrastructures, Recommend mitigating strategies and implement structures and processes to control risks, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Assess uncertainties that remained after controls are implemented.\nAs part of **Strategy Implementation (Level 5)**, you will be expected to Formulate actionable and practical plans for critical business functions, Formulate critical business function strategies and to appropriately anticipate internal factors, external risks and critical factors of business, Drive business plans for critical business functions aligned to organisation's short-term and long-term strategies, Drive strategic plans for the department aligned to organisation's short and long-term strategies, Formulate actionable and practical plans for critical organisational functions, Formulate department strategies to appropriately anticipate internal factors and external risk and critical factors of the organisation.\nAs part of **Business Process Management (Level 5)**, you will be expected to Identify and communicate key findings to relevant stakeholders, Anticipate possible impact from government legislation, Review reports and developments that may have impact on organisation's productivity.\nAs part of **Benchmarking (Level 5)**, you will be expected to Analyse benchmark data to assess competitors, Review outlook of competitor firms through impact of benchmarked process systematically, Prioritise opportunities for improvement relative to other organisations, Review future outlook of competitor firms systematically to determine the impact of benchmarked processes, Review future outlook of competitor firms through impact of benchmarked process systematically.\nAs part of **Management Decision Making (Level 5)**, you will be expected to Explain marginal and full cost recovery as bases for pricing decisions in the short and long term, Identify and explain relevant costs and revenues in decision making and their relation to accounting concepts, Analyse product mix decisions to identify optimal solutions.\nAs part of **Financial Analysis (Level 5)**, you will be expected to Prepare and interpret performance and position of an organisation using financial statements, Identify trends by comparing ratios across multiple time period and statement types, Outline the process of financial statement analysis, Define indices for qualifying investment suitability based on financial health indicators, Review financial analysis conducted and determine state of organisations' financial health, Oversee execution of financial analysis activities, Review financial analysis ratios to measure profitability, viability and resource utilisation, Evaluate financial statements to maximise returns on financial resources, Review financial forecasts and valuations for relevance and accuracy and to identify areas for financial performance improvements, Report financial analysis, findings and recommendations on financial strategies to top management for review and endorsement, Develop and refine strategies to improve organisational financial performance and alignment with organisational strategies and goals, Analyse current organisation's financial performance through relevant financial indicators, Identify short- and long-term financial needs and financial priorities based on the organisation's financial performance.\nAs part of **Business Innovation and Improvement (Level 5)**, you will be expected to Articulate needs for change and techniques to influence changes, Create opportunities for improvement and innovation across the organisation, Initiate and drive change management programmes across the accountancy function, Develop mind-set shifts by acting as an advisor and advocating intended benefits of change to management, Evaluate initiatives and decide on project continuation and/or implementation, Establish ways to implement changes across functional teams, Evaluate proposed ideas and fine-tune messaging.\nAs part of **Business Risk Management (Level 5)**, you will be expected to Evaluate, organisation-wide risk mitigation and management initiatives, Integrate knowledge of industry best practices and organisation's context to guide the development of risk countermeasures and contingency plans, Develop implementation plan for organisation-wide risk management processes and procedures, Lead identification and assessment of current and future risks to the overall business, Evaluate potential business impact of risks.\nAs part of **Sustainability Reporting (Level 5)**, you will be expected to Assess effectiveness of sustainability disclosures and refine organisation's sustainability reporting and approach, Develop a system to collect and review the integrity of sustainability data collected, Develop organisation's sustainability reporting strategy, approach, policies and processes, Draft sustainability reporting products and materials in line with regulatory requirements and international best practices, Report portfolio performance, including analysis of performance attribution and green and sustainable quality, Drive organisation's selection of sustainability reporting frameworks to disclose against for non-mandatory regimes, Act on the comments received from second-party opinion / third-party audit and refine organisation's sustainability data collection and reporting approach, Establish short- and long-term targets in relation to each environmental (or social or governance) sustainability metric that is material to the organisation, Conduct materiality assessment that is relevant to the organisation.\nAs part of **Non-Financial Reporting (Level 5)**, you will be expected to Liaise with the organisation's IR/SR committee or workgroup, Review IR/SR frameworks and identify best practices, Make recommendations to the board or the organisation's management team.\nAs part of **Business Planning (Level 5)**, you will be expected to Gather and interpret information and make effective decisions based on the data collected, Apply capital budgeting techniques and tools, Provide critical inputs to planning and expenditure forecasts to enhance the business, Identify business opportunities in accordance with strategic needs of the organisation, Analyse potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Draft business plans based on analysis findings, Analyse impact of business environments on business opportunities, Analyse how business environment will impact business opportunities, Develop a draft business plan outline based on analysis findings, Develop operational plans to support achievement of organisational and business function strategies, Make adaptations to operational plans to support achievement of organisational and business function strategies, Review background of critical business functions of the organisation to determine functional objectives in relation to specific time horizons, Establish operational plans for the business functions, Report operational plans to relevant stakeholders for endorsement purposes, Set key performance indicators to assess operational plans, Study past operational plans to ascertain best practices to include in current plans, Analyse how the impact of the business environment on business opportunities, Analyse the potential profitability and sustainability of business opportunities in consultation with relevant stakeholders, Align new business opportunities to long-term commercial business operations strategy, Assess the impact of environment shifts on business opportunities, Scan the environment for new business opportunities and partnerships, Evaluate local and international business opportunities for viability, Review and refine business plans to prevent or mitigate business risks.\nAs part of **Business Acumen (Level 5)**, you will be expected to Evaluate the long-term sustainability of business models impacted by technology and other disruptors, Update business plans to take advantage of new opportunities, Assess impact of changes, Advise senior stakeholders on HR matters to support business objectives, Provide HR-focused inputs for business strategy development, Design HR plans that provides competitive edge and sustainability that support organisational strategy, Analyse emerging industry trends and their potential impact on the business, Align HR programme objectives with business priorities.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Environment and Social Governance (Level 5)**, you will be expected to Draw insights from leading ESG conventions, standards and practices, Define organisation's ESG position and culture, Develop organisational criteria and assessment of ESG risks, Establish responsible policies and practices for decision making, Evaluate impact of ESG on decision making, Review communication plan on ESG strategies, Establish responsible investment policies and practices for decision making, Review communication plans on ESG strategies to target investors, Evaluate impact of ESG on decision making in investment and research processes.\nAs part of **Sustainability Risk Management (Level 5)**, you will be expected to Enhance existing modelling and measurement techniques to accommodate effective analysis of sustainability risks for the organisation and across different business portfolios within the organisation, Contribute to the development of domestic, regional and international regulations and guidelines though industry feedback and engagement with policymakers, Identify triggers for and initiate review of sustainability risk management processes to ensure alignment with organisation's goals and strategy, Develop framework for the identification and monitoring of sustainability risks for the organisation and across different business portfolios within the organisation, Lead the development and implementation of organisation's policies and actions for minimising and mitigating sustainability risks, Lead in development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks.\nAs part of **Business Risk Assessment (Level 5)**, you will be expected to Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Business Continuity Management (Level 5)**, you will be expected to Design organisation-wide business continuity policies and framework, Monitor and report on the effectiveness of business continuity plans to management, Ensure alignment of business continuity plans with organisational strategic objectives, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Establish guidelines for the formulation of risk mitigation strategies for business-critical operations, Provide advice to relevant stakeholders in the post-response and/or recovery phase to minimise disruptions, Monitor and report on the effectiveness of business continuity management, Consolidate, summarise and document BCPs for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Advise organisation and relevant stakeholders in the post response/recovery phase to minimise consequence, Develop business continuity plans (BCPs) aligned with business continuity strategies in consultation with relevant stakeholders, Advise organisation and relevant stakeholders in the post response or recovery phases to minimise consequences, Develop BCPs aligned with business continuity strategies in consultation with relevant stakeholders, Manage and report on the effectiveness of business continuity management, Develop BCP aligned with business continuity strategies in consultation with relevant stakeholders, Implement and execute the BCP response in the event of a crisis situation as a senior members, Advise organisation and relevant stakeholders in the post response and recovery phase to minimise consequences, Advise organisation on requirements for business continuity management in consultation with senior management, Consolidate, summarise and document business continuity plans for senior management review, Establish guidelines for the formulation of risk mitigation strategies for business critical operations, Advise organisation and relevant stakeholders in the post response/recovery phase to minimise consequences, Initiate proactive identification of risks to business continuity pertaining to future direction of business, Drive implementation of internal controls to ensure effective execution of business continuity plans, Establish guidelines for formulation of risk mitigation strategies for critical business operations, Lead development of business continuity plans to ensure continued performance of essential functions under broad range of circumstances, Advise organisation on requirements for business continuity management in consultation with senior management to seek support, Establish business continuity plans aligned with business continuity strategies for implementation, Establish business continuity processes, Advise organisation and relevant stakeholders in the post response and/or recovery phase to minimise consequences, Monitor and report on the effectiveness of business continuity management to determine follow-up actions, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Assess and report readiness of business continuity plans to relevant stakeholders.\nAs part of **Disruption Management (Level 5)**, you will be expected to Identify and adapt to disruptive forces including technology, market, legal, and business models, Implement strategic changes if business models must be adapted to cope with disruptions, Balance cost management with a focus on business growth, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisations, Leverage digital and technological disruptions and opportunities for revenue diversification and growth, Identify and adapt to disruptive forces, Support forecasting and planning processes for market volatility and rise of emerging markets to mitigate their financial impact on the organisation, Implement strategic changes to cope with disruptions.\nAs part of **Audit Compliance (Level 5)**, you will be expected to Determine the most suitable review for the organisation during the stated period, Analyse the different levels and intensities of reviews, Keep up-to-date with audit trends, updates and regulatory changes..\nAs part of **Risk Management (Level 6)**, you will be expected to Articulate the impact of cultural differences on risk appetite and risk management strategies, Act as an integrator and navigator for the organisation by applying a systems thinking approach to implementing governance processes, Analyse a range of risks in highly complex situations, which can be qualitative, semi-quantitative or quantitative, Lead organisation's governance and risk infrastructures, Balance the responsibilities of stewardship with business partnership, Recommend mitigating strategies and implement structures and processes to control risks, Establish organisation's internal and external context for managing risks, Refine risk management philosophies and strategies in accordance with organisational guidelines and policies, Integrate risk management philosophies and strategies with organisational strategic objectives, Establish risk management philosophies and strategies with reasonable assurance, Integrate risk management philosophy and strategies with organisational strategic objectives, Refine risk management philosophy and strategies in accordance with organisational guidelines and policies, Establish organisation's internal and external context for managing risk, Establish risk management philosophy and strategies with reasonable assurance, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Assess implications of risk management philosophy, Establish strategies with reasonable assurance, Refine risk management philosophy and strategies in accordance with organisational guidelines and/or policies, Align risk philosophy and strategies with organisational strategic objectives, Establish organisation's internal and external contexts for managing risks, Shape enterprise risk management strategies with senior business leaders by providing inputs related to the business and people agenda, Establish organisation's internal and external contexts for managing risk, Oversee development and execution of overall risk management plans for HR department, Establish risk management philosophy and strategies with reasonable assurance in alignment with organisational strategic objectives, Respond to emerging risks in accordance with mitigation strategies, Refine operational risk management processes to achieve appropriate return on investment, Ensure alignment of risk philosophy and strategies with organisational strategic objectives, Establish strategies with reasonable assurance in endorsing risk management philosophy, Select appropriate Risk Assessment methodologies in WSH based on consideration of relevant factors, Monitor and review effectiveness of applying the appropriate methodologies to conduct an assessment of the WSH process, Identify WSH hazards with Risk Assessment techniques and evaluate risk exposures in organisation using risk assessment methodologies, Determine the elements of risk assessment process to evaluate risk exposures in the organisation, Identify and use Quantitative Risk Assessment (QRA) tools to enhance WSH process, Establish risk characteristics of WSH hazards.\nAs part of **Regulatory Strategy (Level 6)**, you will be expected to Evaluate the influences and impact of the rapidly changing business environment on organisation's performance, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position, Assess impact of laws and regulations on organisation, Make recommendations to ensure organisation achieves its objectives, Perform planning, forecasting and budgeting.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Regulatory Risk Assessment (Level 6)**, you will be expected to Evaluate how global, macroeconomic and microeconomic factors impact the organisation, Evaluate impact of global developments, relevant laws and regulations on the overall engagement strategy.\nAs part of **Sustainability Management (Level 6)**, you will be expected to Review analysis of the organisation's energy utilisation in relation to supply costs or considerations, and project long-term business implications, Integrate industry best practices with internal business requirements to develop an organisation-wide sustainability strategy, Introduce new, innovative practices and methodologies to optimise energy and resource efficiency for the organisation, Endorse action plans, tools and technologies to enhance energy and resource efficiency, based on an assessment of their feasibility, validity and alignment with business priorities, Set organisational standards for usage of energy and resources, for conformance by products, services, and operational processes, Review global sustainability trends, and their potential impact on the organisation, Integrate industry best practices in green ICT with internal business requirements to develop an organisation-wide sustainability strategy.\nAs part of **Regulatory Compliance (Level 6)**, you will be expected to Lead the regulatory compliance team in ensuring timely and correct compliance reporting and prompt responses to regulator and the board of directors' queries and/or requirements, Lead teams comprising representatives from relevant departments to evaluate and review business practices against national laws, regulations and other regulatory documents to ensure compliance, Establish root cause of irregularities or non-compliance issues and develop with relevant internal stakeholder's solutions to resolve them, Review marketing materials, presentations and websites to ensure compliance with regulatory requirements.\nAs part of **Climate Reporting (Level 4)**, you will be expected to Propose climate-related targets for an organisation, based on climate reporting and disclosures, Synchronise perspectives from internal and external stakeholders to ensure accurate and comprehensive climate-reporting and disclosures, Influence the selection of finance and investment mechanisms for projects recommended in climate reports, Create frameworks and guidelines for reducing climate risk and building resilience within an organisation, based on insights from climate reports and disclosures, Develop climate reporting approaches and frameworks for an organisation, Guide the development of effective climate impact mitigation strategies and internal policies, Influence the incorporation of climate considerations into an organisation's business and net zero strategies, growth planning, and capital allocation, through conveying insights from climate reporting, Innovate an organisation’s climate reporting based on the external landscape of policies and regulations, Formulate climate change-related governance frameworks to facilitate effective climate risk management and reporting, in collaboration with institutions, stakeholders, and the public, Incorporate emerging trends on technologies, innovations, and climate science into recommendations included in climate reports.\nAs part of **Environment Impact Assessment (Level 4)**, you will be expected to Develop strategies and measures for avoiding, managing, or mitigating the environmental and social impact of projects and developments, Develop environment and social impact assessment frameworks, aligning to standards, trends and best practices, Define improvements to environment impact assessment tools, processes and methodologies, Engage external and internal stakeholders to gather inputs and perspectives, ensuring a comprehensive and holistic assessment of environmental and social impacts, Provide recommendations for the integration of metrics and methodologies in the continuous measurement and mitigation of environmental and social impact, Incorporate legal requirements when shaping the frameworks for environment and social impact assessments, Communicate insights from environment and social impact assessments to key stakeholders, advocating for informed organisational decision-making, Define strategies for integrating environmental and social impact predictions into organisational strategies, operations, and decision-making processes, Design monitoring programmes to assess the effectiveness of mitigation measures and ongoing compliance with environmental and social regulations.\nAs part of **Sustainability Assurance (Level 4)**, you will be expected to Influence key stakeholders and industry associations to advocate for improved sustainability performance and reporting initiatives, based on gaps identified in sustainability assurance activities, Generate recommended sustainability policies and governance frameworks that enable implementation of recommendations that arise from sustainability assurance, Propose metrics and methodologies for the continuous measurement and improvement of sustainability performance, arising from gaps identified through sustainability assurance activities, Influence the prioritisation of initiatives arising from sustainability assurance activities by communicating the risk and financial trade-offs to key stakeholders, Guide an organisation on the implementation of new sustainability reporting initiatives to improve sustainability performance, Influence an organisation’s development of sustainability strategies, using findings from sustainability assurance reports and ensuring alignment with sustainability goals and predicted challenges, Develop strategies and frameworks for conducting and improving sustainability assurance, Guide an organisation on the potential strategic implications of sustainability initiatives and practices on stakeholder relationships, reputation, and long-term sustainability strategies.\nAs part of **Greenhouse Gas Accounting (Level 4)**, you will be expected to Generate the economic costs and benefits of carbon offset projects, to determine feasibility and suitability for an organisation, in line with emissions reduction goals, Develop an organisation’s carbon strategy for the selection of projects and optimisation of carbon credits, in line with emission reduction targets, Influence the development of renewable energy strategies that are economically viable and aligned with an organisation’s sustainability goals, Innovate greenhouse gas accounting at an organisational level, leveraging trends and emerging science related to greenhouse gas dynamics, Develop guidelines and approaches for greenhouse gas accounting and reporting, with a view of integrating them into broader sustainability initiatives, Define assessments and mitigation strategies for risks associated with greenhouse gas emissions, Develop strategies and frameworks for the reduction of greenhouse gases across product lifecycles, value chains and supply chains, considering technical, economic, and social factors, Develop greenhouse gas management frameworks, plans and initiatives to achieve emission reduction targets and guide mitigation measures, monitoring, and reporting." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Sustainability / Environment, Social and Governance Analyst in the Accountancy sector.\nSector: Accountancy, Track: Sustainability Reporting and Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Sustainability / Environment, Social and Governance Analyst supports the assessment and evaluation of the organisation’s environmental, social and governance (ESG) performance and practices against established goals and targets. He/She will utilise their analytical skills to collect and analyse data related to the organisation’s ESG performance.\n\nHe will conduct research to identify solutions, technologies or strategies that can enhance sustainability performance. He will prepare sustainability reports and disclosures to support communication to key stakeholders and will monitor compliance to relevant regulations and industry standards.\n\nThe Sustainability / Environment, Social and Governance Analyst requires strong analytical, stakeholder engagement and communication skills, and demonstrates a commitment to supporting the adoption of sustainability principles throughout the organisation.\n\n**Core Responsibilities and Abilities:**\nAs part of **Sustainability Reporting (Level 3)**, you will be expected to Explain sustainability reporting and accounting frameworks, standards and regulations relevant to the organisation, Explain how sustainability reporting and accounting can support sustainability goals of organisation, financial sector and economy, Support implementation of organisation's sustainability reporting and accounting, Explain the associated financial risk exposures from different sustainability disclosure metrics to the organisation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Risk Analytics (Level 3)**, you will be expected to Facilitate risk response activities with organisational stakeholders, Report possible impact of identified risks on organisation's risk exposure, risk profile business and/or environment, Execute risk assessment and modelling processes, Develop pricing and valuation models according to parameters to identify risks involved, Conduct bottom-up and top-down stress testing approaches, Analyse stress test results and/or risk models to identify, assess and report risks to relevant stakeholders, Propose possible risk response activities aligned to identified risks.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Market Research and Analysis (Level 3)**, you will be expected to Draw preliminary links between market research findings and identifying opportunities and/or insights for organisational and product performance, Analyse data to support market research study objectives, Analyse authenticity, accuracy, validity and relevance of research findings, Implement research methodologies to gather data, Report findings and recommendations to relevant stakeholders in accordance with organisational procedures, Conduct background research in alignment to the market research study objectives.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Sustainability Risk Management (Level 4)**, you will be expected to Identify, monitor and prioritise sustainability risks relevant to the organisation and customers, Integrate sustainability risks into existing modelling techniques to analyse, Support development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks, Comprehend and employ available data suitably for deriving usable metrics and the desired risk appetite for the organisation, Ensure organisation's compliance with domestic, regional and international laws, regulations and guidelines relating to sustainability risks, Engage customers on sustainability risk identification and management, Support the development and implementation of the organisation's policies and actions for avoiding and mitigating sustainability risks.\nAs part of **Business Risk Assessment (Level 4)**, you will be expected to Evaluate and select appropriate risk response activities to achieve appropriate Return on Investment (ROI), Identify necessary risk response activities to support risk management philosophy, Establish risk contexts to define scope of risk management processes in the business units, Implement procedures to inform employees of risk management processes and activities, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Identify and analyse risk events in the business units to contribute to risk management processes, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units across departments and portfolios to contribute to risk management processes, Establish risk contexts to define scope of risk management processes in the business units across department and portfolio.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Environment Analysis (Level 4)**, you will be expected to Analyse local and global data and market trends, to identify opportunities and threats to business strategies, Develop data collection approaches, Review and provide recommendations based on research outcomes, Propose business plans and strategies based on analyses and understanding of segment, market and industry, Forecast return of investment based on environment analyses and identified impact, Communicate with stakeholders to understand and document research findings and implications, Conduct basic financial analyses to understand impact of industry and market, Analyse findings or reports of local and global market trends, opportunities, threats and technology development on impact on business strategies or business operations strategies.\nAs part of **Greenhouse Gas Accounting (Level 1)**, you will be expected to Calculate greenhouse gas emissions using appropriate emission factors and calculation methodologies, Apply emission factors and conversion factors to account for the global warming impacts of various greenhouse gases, Prepare greenhouse gas accounting reports in line with reporting frameworks, standards, and national and international requirements, Record the ultilisation and retirement of carbon credits to inform the tracking of an organisation’s overall performance and progress towards emission reduction targets, Collect and manage greenhouse gas emissions data from various sources, Apply greenhouse gas accounting principles, methodologies, and calculation methods to quantify and track organisational or product-level greenhouse gas emissions, Recognise opportunities for emissions reduction based upon national and international laws and regulations for greenhouse gas emissions, Collate greenhouse gas emissions and removal data to accurately assess and identify trends and patterns over time, Interpret greenhouse gas emissions data to identify hotspots, and opportunities for emissions reduction.\nAs part of **Climate Reporting (Level 1)**, you will be expected to Identify the accuracy and reliability of data and sources used in climate reporting to ensure the integrity and relevance, Translate key trends and patterns into insights for climate-related reporting, Interpret data and information, using statistical methods and emerging technology and tools, to measure the climate and environmental impact of an activity or organisation, Interpret key metrics and indicators to assess the reciprocal impact over time of organisational activities and climate change and the environment, Gather environmental data from reliable sources for utilisation in an organisation’s climate impact analysis and reporting, Align report writing to policies, regulations, frameworks, and standards required for climate reporting and disclosures, Present data visually as part of climate reporting to enhance understanding of trends, patterns, and insights, Prepare climate-related disclosures and reports to convey the impact of an organisation and its activities on the environment and climate change, Identify different types of potential reciprocal risks of an organisation's operations on the environment and vice versa.\nAs part of **Sustainability Assurance (Level 1)**, you will be expected to Verify the accuracy and completeness of sustainability reports and disclosures, identifying inconsistencies or gaps in the information provided, Collect quantitative and qualitative sustainability data and information used to audit and assure sustainability reports and disclosures, Articulate sustainability topics to support the identification of sustainability risks that arise from incomplete sustainability reporting, Prepare reports or summaries that convey the results of assurance engagements, Identify aspects of an organisation that are subject to sustainability assurance, including policies, procedures, supply chain management, data collection methods, and reporting systems, Assess the compliance of sustainability reports and disclosures against reporting laws, regulations, guidelines, standards and processes, Consolidate records of key metrics and indicators collected over time to inform identification of recommendations for improving sustainability performance, Validate the integrity of data and data collection methods used for sustainability reports and disclosures, assuring its accuracy and relevance.\nAs part of **Environment Impact Assessment (Level 1)**, you will be expected to Support the monitoring of key metrics and indicators used to assess the ongoing environmental and social impacts of projects, developments, and mitigation measures, Prepare reports to convey the findings and recommendations of environment and social impact assessments to key stakeholders, Consolidate required data from various sources to conduct environment and social impact assessments, Identify the boundaries of impact assessments, considering environmental and social components, Support the identification of environmental and social risks to inform risk assessments and mitigation measures, Identify facets of an organisation to be subjected to impact assessments, including policies, procedures, supply chain management, data collection methods, and reporting systems, Interpret metrics in fieldwork reports to evaluate potential impacts of organisational activities or developments on environmental and social conditions, Articulate potential impacts of an organisation’s activities on local communities’ cultural heritage, livelihoods, and social dynamics, Utilise relevant methodologies, approaches, and frameworks to analyse environmental and social impact data related to activities or developments, in compliance with regulations.\n\n**Technical Capabilities:**\nAs part of **Sustainability Reporting (Level 3)**, you will be expected to Explain sustainability reporting and accounting frameworks, standards and regulations relevant to the organisation, Explain how sustainability reporting and accounting can support sustainability goals of organisation, financial sector and economy, Support implementation of organisation's sustainability reporting and accounting, Explain the associated financial risk exposures from different sustainability disclosure metrics to the organisation.\nAs part of **Benchmarking (Level 3)**, you will be expected to Compare business processes and performance metrics to best practices from other industries, Compare business processes and performance metrics to industry bests, Identify business processes and performance internally, Compare business processes and performance metrics to industry best standards.\nAs part of **Data Analytics (Level 3)**, you will be expected to Integrate information from multiple datasets, Extract and validate data for analysis, Generate reports on trends to aid management decision making, Use appropriate analytics platforms, analytical tools, statistical methods and analytical approaches given specific analytics and reporting requirements, Develop hypotheses for implementing data analytics activities, Identify patterns across multiple data sets to derive insights, Apply data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Use applicable software for data extraction and analysis, Generate reports on risks to aid management decision-making, Present analytics outputs in a visually appealing format to support decision-making, Perform data analysis to derive meaningful and actionable insights, Conduct data mining exercises to uncover trends in the data, Recognise sequential patterns and sub-graph patterns to draw linkages between variables, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and procedures, Mine data to find relevant insights to develop ongoing improvements, Develop prototype algorithms and proof of concept demonstrations, Use industry standard tools and techniques for data visualisation in line with organisational procedures, Use machine learning techniques to gain new insights from data, Manage the creation of interactive visualisations of data and data study outcomes, Assess the business insights presented to determine impact of insights on organisation, Make decisions about which patterns are meaningful, and which to further analyse, Assemble data aggregations to build data models to help test problem hypotheses, problem hypotheses, procedures, which to further analyse, Asses the business insights presented to determine impact of insights on organisation, outcomes, Manage the creation of interactive visualisations of data and data study, Assemble data aggregations to build data models to help test, Make decisions about which patterns are meaningful, and, Apply predictive data modelling techniques to identify underlying trends and patterns in data using statistical computing tools, methods and, Make decisions about which patterns are meaningful and which to further analyse, Support the creation of interactive visualisations of data and data study outcomes, Report on effectiveness of data-driven analytics tools and technologies deployed, Perform deep dive analysis to understand customer activities and behaviours across all digital platforms, Conduct analytics activities such as predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Perform data analytics metrics and measurement efforts, Execute on budgeted investments in data analytics tools, technology and resources, Prepare reports on key analytics findings, trends and consumer insights to aid in data-driven decision-making processes.\nAs part of **Risk Analytics (Level 3)**, you will be expected to Facilitate risk response activities with organisational stakeholders, Report possible impact of identified risks on organisation's risk exposure, risk profile business and/or environment, Execute risk assessment and modelling processes, Develop pricing and valuation models according to parameters to identify risks involved, Conduct bottom-up and top-down stress testing approaches, Analyse stress test results and/or risk models to identify, assess and report risks to relevant stakeholders, Propose possible risk response activities aligned to identified risks.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Market Research and Analysis (Level 3)**, you will be expected to Draw preliminary links between market research findings and identifying opportunities and/or insights for organisational and product performance, Analyse data to support market research study objectives, Analyse authenticity, accuracy, validity and relevance of research findings, Implement research methodologies to gather data, Report findings and recommendations to relevant stakeholders in accordance with organisational procedures, Conduct background research in alignment to the market research study objectives.\nAs part of **Financial Analysis (Level 3)**, you will be expected to Calculate ratios for assessing organisation's financial performance, Calculate ratios for assessing organisation's profitability, Calculate key financial ratios, Calculate organisations' cash flow, Calculate organisations' earnings per share, Identify and explain sources of risk from financial reports, Calculate organisations' revenue using appropriate revenue recognition methods, Identify organisations' competitive advantage over competitors, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Perform financial calculations, Check financial analysis information for accuracy and completeness, Check financial analysis information for accuracy and completeness to facilitate fair evaluation of the business unit's financial performance, Calculate financial ratios to assess the business unit's financial performance, Facilitate forecasting of the business unit's performance, Maintain records of financial analyses, Ensure adherence to financial controls and to support management strategies development.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Auditing and Assurance Standards (Level 4)**, you will be expected to Maintain awareness of the changes in auditing and other assurance standards, Identify sources where changes to auditing and assurance standards are published or announced.\nAs part of **Sustainability Risk Management (Level 4)**, you will be expected to Identify, monitor and prioritise sustainability risks relevant to the organisation and customers, Integrate sustainability risks into existing modelling techniques to analyse, Support development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks, Comprehend and employ available data suitably for deriving usable metrics and the desired risk appetite for the organisation, Ensure organisation's compliance with domestic, regional and international laws, regulations and guidelines relating to sustainability risks, Engage customers on sustainability risk identification and management, Support the development and implementation of the organisation's policies and actions for avoiding and mitigating sustainability risks.\nAs part of **Business Risk Assessment (Level 4)**, you will be expected to Evaluate and select appropriate risk response activities to achieve appropriate Return on Investment (ROI), Identify necessary risk response activities to support risk management philosophy, Establish risk contexts to define scope of risk management processes in the business units, Implement procedures to inform employees of risk management processes and activities, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Identify and analyse risk events in the business units to contribute to risk management processes, Implement risk control activities to support implementation of risk management responses, Identify and analyse risk events in the business units across departments and portfolios to contribute to risk management processes, Establish risk contexts to define scope of risk management processes in the business units across department and portfolio.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Environment Analysis (Level 4)**, you will be expected to Analyse local and global data and market trends, to identify opportunities and threats to business strategies, Develop data collection approaches, Review and provide recommendations based on research outcomes, Propose business plans and strategies based on analyses and understanding of segment, market and industry, Forecast return of investment based on environment analyses and identified impact, Communicate with stakeholders to understand and document research findings and implications, Conduct basic financial analyses to understand impact of industry and market, Analyse findings or reports of local and global market trends, opportunities, threats and technology development on impact on business strategies or business operations strategies.\nAs part of **Greenhouse Gas Accounting (Level 1)**, you will be expected to Calculate greenhouse gas emissions using appropriate emission factors and calculation methodologies, Apply emission factors and conversion factors to account for the global warming impacts of various greenhouse gases, Prepare greenhouse gas accounting reports in line with reporting frameworks, standards, and national and international requirements, Record the ultilisation and retirement of carbon credits to inform the tracking of an organisation’s overall performance and progress towards emission reduction targets, Collect and manage greenhouse gas emissions data from various sources, Apply greenhouse gas accounting principles, methodologies, and calculation methods to quantify and track organisational or product-level greenhouse gas emissions, Recognise opportunities for emissions reduction based upon national and international laws and regulations for greenhouse gas emissions, Collate greenhouse gas emissions and removal data to accurately assess and identify trends and patterns over time, Interpret greenhouse gas emissions data to identify hotspots, and opportunities for emissions reduction.\nAs part of **Climate Reporting (Level 1)**, you will be expected to Identify the accuracy and reliability of data and sources used in climate reporting to ensure the integrity and relevance, Translate key trends and patterns into insights for climate-related reporting, Interpret data and information, using statistical methods and emerging technology and tools, to measure the climate and environmental impact of an activity or organisation, Interpret key metrics and indicators to assess the reciprocal impact over time of organisational activities and climate change and the environment, Gather environmental data from reliable sources for utilisation in an organisation’s climate impact analysis and reporting, Align report writing to policies, regulations, frameworks, and standards required for climate reporting and disclosures, Present data visually as part of climate reporting to enhance understanding of trends, patterns, and insights, Prepare climate-related disclosures and reports to convey the impact of an organisation and its activities on the environment and climate change, Identify different types of potential reciprocal risks of an organisation's operations on the environment and vice versa.\nAs part of **Sustainability Assurance (Level 1)**, you will be expected to Verify the accuracy and completeness of sustainability reports and disclosures, identifying inconsistencies or gaps in the information provided, Collect quantitative and qualitative sustainability data and information used to audit and assure sustainability reports and disclosures, Articulate sustainability topics to support the identification of sustainability risks that arise from incomplete sustainability reporting, Prepare reports or summaries that convey the results of assurance engagements, Identify aspects of an organisation that are subject to sustainability assurance, including policies, procedures, supply chain management, data collection methods, and reporting systems, Assess the compliance of sustainability reports and disclosures against reporting laws, regulations, guidelines, standards and processes, Consolidate records of key metrics and indicators collected over time to inform identification of recommendations for improving sustainability performance, Validate the integrity of data and data collection methods used for sustainability reports and disclosures, assuring its accuracy and relevance.\nAs part of **Environment Impact Assessment (Level 1)**, you will be expected to Support the monitoring of key metrics and indicators used to assess the ongoing environmental and social impacts of projects, developments, and mitigation measures, Prepare reports to convey the findings and recommendations of environment and social impact assessments to key stakeholders, Consolidate required data from various sources to conduct environment and social impact assessments, Identify the boundaries of impact assessments, considering environmental and social components, Support the identification of environmental and social risks to inform risk assessments and mitigation measures, Identify facets of an organisation to be subjected to impact assessments, including policies, procedures, supply chain management, data collection methods, and reporting systems, Interpret metrics in fieldwork reports to evaluate potential impacts of organisational activities or developments on environmental and social conditions, Articulate potential impacts of an organisation’s activities on local communities’ cultural heritage, livelihoods, and social dynamics, Utilise relevant methodologies, approaches, and frameworks to analyse environmental and social impact data related to activities or developments, in compliance with regulations." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Sustainability / Environment, Social and Governance Specialist in the Accountancy sector.\nSector: Accountancy, Track: Sustainability Reporting and Assurance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Sustainability / Environment, Social and Governance (ESG) Specialist focuses on the development and implementation of sustainability strategies and initiatives, aligned to the organisation’s goals and industry best practices. He/She oversees ESG reporting and disclosure efforts and conducts ESG risk assessments and impact evaluations across operations, supply chains and investment portfolios. He monitors and evaluates ESG performance metrics to identify areas for improvement and innovation.\n\nAs a subject matter expert on ESG topics and trends, the Sustainability / Environment, Social and Governance Specialist requires strong technical expertise, strategic thinking, and business acumen to engage internal and external stakeholders around sustainability integration efforts, partnerships, and a culture of accountability for sustainability at all levels.\n\n**Core Responsibilities and Abilities:**\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Environment and Social Governance (Level 4)**, you will be expected to Evaluate ESG risks and its implication on organisation performance, Develop research processes which incorporates ESG factors, Determine relevance and feasibility of ESG application to organisation's needs, Analyse research on industry ESG conventions, practices and standards for application purposes, Develop communication plans for ESG strategies, Determine relevance and feasibility of ESG application to investor and organisation's needs, Integrate investors' requirements with the investment management processes, Assess investors' decision making process based on their governance processes, needs and motivation, Evaluate ESG risks and its implication on investment performance, Develop investment and research processes which incorporates ESG factors, Develop communication plans for ESG strategies to target investors.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Sustainability Reporting (Level 4)**, you will be expected to Support alignment of sustainability reporting products and materials with regulatory requirements and international best practices, Support data collection as inputs into sustainability reporting and accounting, Support the selection of appropriate data and information for second-party opinion / third-party audit, Support the conduct of performance attribution of sustainability factors in the portfolio, Support the selection of sustainability report second-party opinion/ third-party audit service providers, Support drafting of sustainability reporting products and materials, Support development of organisation's sustainability reporting strategy, approach, policies and processes, Assess and analyse leading international sustainability reporting developments, regulations and frameworks and the implications for the financial sector.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Risk Advisory (Level 5)**, you will be expected to Analyse the recommended technical positions and overall advice in the draft risk advice, Ascertain best practices on managing risk, Propose appropriate compliance advice in consultation with relevant stakeholders, Manage and drive work activities, Present risk advice in a manner that is easily understood by client or management, Advise clients on emerging risks due to regulatory updates.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Corporate Governance (Level 5)**, you will be expected to Develop corporate governance policies for management of the organisation, Provide feedback on areas for improvement and governance compliance status to enhance effectiveness of organisational corporate governance management, Endorse the principles of corporate governance and compliance in the organisation, Determine decision-making structures and control mechanisms, Review and ensure organisational compliance to corporate governance requirements, Define roles and responsibilities of company directors and various committees for compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation for endorsement purposes, Evaluate relevance of regulatory frameworks and leading corporate governance practices, Provide feedback on areas for improvement to enhance effectiveness of organisational corporate governance management, Evaluate organisation's overall compliance with corporate governance policies and regulatory frameworks, Provide feedback to inform management on the overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Lead development of environmental protection and corporate social responsibility policies to ensure compliance to respective government regulatory requirements and code of corporate governance, Drive formulation of dispute resolution approaches that protect organisation from issues relating to corporate policies and processes, Formulate corporate policies and legal processes taking into consideration industry and market leading practices in relation to respective government regulatory requirements and code of corporate governance, Initiate formulation of risk mitigation approaches that protect organisation from risks relating to non-compliance to cyber-related security and internet of things, Drive development of compliance review measures that protect organisation's interest from financial and material reputational risks that are in compliance to respective government regulatory requirements and code of corporate governance, Translate requirements from corporate governance frameworks into implementation plans, Identify areas of non-compliance and highlight areas for improvement, Analyse the organisation's governance reports, returns and review processes to assess whether they meet current requirements based on the metrics developed, Oversee the implementation of corporate governance frameworks through the use of relevant methodologies within functional areas, Adhere to ethical codes of practice when endorsing corporate governance principles, policies and operational plans to ensure organisational compliance to corporate governance requirements, Provide guidance to operationalise corporate governance policies in the organisation, Develop processes to operationalise the corporate governance policies for the business units, Adhere to organisation ethical codes of practice when endorsing corporate governance principles, policies and operational plans to ensure organisational compliance to corporate governance requirements, Manage diversity challenges and opportunities that have implications on service delivery, Build team cohesion to achieve organisational service excellence, Translate diversity challenges into opportunities to foster team cohesion and enhance service delivery, Build awareness of diversity and promote an inclusive work environment which embraces diversity, Analyse organisational practices to identify corporate governance obligations and performance requirements, Develop corporate governance standards and practices based on organisational policies and guidelines in alignment with code of corporate governance and relevant regulatory requirements, Develop risk mitigation approaches to deal with issues and risk of non-compliances related to cyber-related security and internet of things, Analyse areas of non-compliance and propose corrective actions to be implemented in alignment with organisational guidelines, Develop procedures for monitoring governance practices in line with the standards and metrics developed.\nAs part of **Sustainability Risk Management (Level 5)**, you will be expected to Enhance existing modelling and measurement techniques to accommodate effective analysis of sustainability risks for the organisation and across different business portfolios within the organisation, Contribute to the development of domestic, regional and international regulations and guidelines though industry feedback and engagement with policymakers, Identify triggers for and initiate review of sustainability risk management processes to ensure alignment with organisation's goals and strategy, Develop framework for the identification and monitoring of sustainability risks for the organisation and across different business portfolios within the organisation, Lead the development and implementation of organisation's policies and actions for minimising and mitigating sustainability risks, Lead in development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks.\nAs part of **Climate Reporting (Level 2)**, you will be expected to Evaluate and prioritise the impacts of climate-related risk and mitigations as part of risk assessments and climate reporting, Assess potential vulnerabilities and susceptibility of an organisation or industry to the impacts of climate change, Integrate experience and expertise on common impacts of an organisation on climate change and environmental facets into climate reports, Detect opportunities for reducing greenhouse gas emissions, promoting renewable energy and adapting to the impacts of climate change recommending mitigation measures, Verify the accuracy, reliability, and completeness of an organisation’s climate-related disclosures and reports, Develop data models to illustrate predicted impacts and implications of an organisation’s activities on climate change and the environment, Monitor and evaluate the effectiveness of climate reporting in informing improved environmental polices and initiatives within an organisation, Synthesise findings from climate reporting to inform financial disclosures and decision-making, Analyse climate scenarios to provide a narrative on the potential impact of organisational activities on climate change and the environment, Articulate the outcomes and key insights from risk assessments to internal teams to inform decision-making.\nAs part of **Sustainability Assurance (Level 2)**, you will be expected to Recommend appropriate assurance engagement types, procedures, and documentation for conducting assurances of sustainability reports and disclosures, Conduct sustainability benchmarking exercises to compare performance against industry standards and competitors and inform recommendations for improving sustainability performance, Provide training on sustainability reporting and disclosure standards, audit methodologies, and ESG risks, to enhance the quality and efficiency of assurance processes, Evaluate the effectiveness of sustainability programmes and initiatives, identifying areas for improvement and recommending actions to enhance sustainability performance, Evaluate current and future sustainability risks to recommend mitigation measures against organisations’ exposure to ESG risks, Examine an organisation’s environmental, social, and economic impact to identify the greatest risks from incomplete sustainability reporting, Recommend data quality assurance processes and data analytics tools to enhance the integrity and accuracy of data and data collection methods used for sustainability reports and disclosures, Recommend actions and initiatives to improve the overall quality and reliability of sustainability reports and disclosures, based on identified gaps and inconsistencies, Review the accuracy and reliability of data and information presented in sustainability assurance reports, to ensure the quality and integrity of the assurance process.\nAs part of **Greenhouse Gas Accounting (Level 2)**, you will be expected to Ensure regulatory compliance of greenhouse gas accounting reporting by assuring adherence to requirements and verification processes, Recommend approaches for mitigating risks and setting science-based reduction targets, Evaluate the effectiveness of existing greenhouse gas emission reduction measures, Recommend relevant sources of data for greenhouse gas accounting, using informed assumptions to manage uncertainty in the data, Implement quality assurance processes to verify greenhouse gas emissions data, ensuring its accuracy, reliability, and consistency, Ensure the alignment of carbon offset projects and trading with regulations, standards, and sustainable development goals, Assess the potential impacts and risks of projects, policies, or activities on greenhouse gas emissions, Detect key trends through the implementation of greenhouse gas modelling techniques, to inform decision-making, Compile emissions inventories using management systems and software tools, to inform emissions tracking and scenario analysis, Develop processes and metrics for synthesising greenhouse gas emissions data and analysing it o identify trends, interpret results, and derive insights.\nAs part of **Environment Impact Assessment (Level 2)**, you will be expected to Evaluate the uncertainties and limitations associated with impact predictions and communicate these to key stakeholders, Collaborate with internal teams to conduct risk assessments related to an organisation’s projects or developments, Assure the compliance of environment and social impact assessments, in line with regulations at local, national, and international levels, Analyse monitoring data to assess the effectiveness of mitigation measures and provide recommendations for adapting management strategies based on the results, Implement environmental and social impact management plans, based on defined mitigation strategies, Recommend alternative project designs to mitigate environmental and social impacts, considering impact predictions, potential risks, and regulatory landscape, Analyse the significance and magnitude of predicted environmental and social impacts of activities and developments, considering the sensitivity, scale and duration of the impacts, Analyse and visualise the data gathered from impact assessments to uncover insights that inform environmental and social impact mitigation, Detect potential environmental and social impacts using life cycle sustainability assessments and predictive modelling, Ensure the quality and effectiveness of data collection and predictions carried out during environment and social impact assessments.\n\n**Technical Capabilities:**\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Internal Controls (Level 4)**, you will be expected to Assess effectiveness of processes to monitor compliance of controls, Review adequacy and effectiveness of controls, Assess residual risks after taking into consideration of mitigating controls, Review results of control gaps from evidence collected and proposals made for improvements, Identify key controls and conduct tests for operating effectiveness of key controls within the processes under review, Identify control gaps and significant discrepancies or weaknesses not addressed, Obtain sufficient evidence about major control processes operating across the organisation, Deploy corporate governance practices and risk assessment processes with integrated risk management and control systems, Quantify risks to make decisions on the actions to be taken for each risk, Make decisions under conditions of uncertainty.\nAs part of **Data Analytics (Level 4)**, you will be expected to Generate reports on trends to aid management decision making, Align the outputs or reports of corporate information systems with the changing needs of those reading and using the reports, to improve support of activities such as benchmarking, decision-making and planning, Support data-driven tactical and strategic decision-making, Generate reports on risks to aid management decision making, Review data to ensure that planning parameter are captured in extracted datasets, Define research objectives for data analytic activities, Use business intelligence tools, Distil data to determine patterns, provide information and anticipate future outcomes, Communicate insights to relevant stakeholders, Engage in scalable pattern discovery methods on big data to identify market trends, Review data to ensure planning parameters are captured in extracted datasets, Configure data models to perform advanced analytics which will provide insights of business value, Design effective and predictive dashboards to represent analytics outputs from large datasets, Make recommendations to guide organisational decision-making, Configure and customise data models to investigate organisational business hypotheses, Manage data science projects, Communicate the results of data science projects, Run complex data mining models to provide business insights in line with organisational procedures, Interpret implications of data patterns on business problem scenarios, Manage organisational capacity for performing data science projects, Exploit business data to extract insights, Analyse business data to extract insights, Make recommendations to guide organisational decision making, Communicate insights to relevant stakeholders in a coherent and convincing manner, Review data to ensure that planning parameters are captured in extracted datasets, Manage complex data science projects, Engage in scalable pattern discovery methods on big data to uncover insights, Configure data models to perform advanced analytics that will provide insights of business value, Drive deep dive analyses to understand customer activities and behaviours across all digital platforms, Manage analytics efforts on predictive modelling, contextual targeting, churn analysis, revenue growth and cost optimisation, Manage and monitor data analytics metrics and measurement efforts, Monitor the effectiveness of data-driven analytics tools and technologies deployed, Communicate quantitative findings, interpret trends, draw consumer insights and make recommendations for organisation's products and services, Select the metrics that would best answer the business problems, questions or hypotheses.\nAs part of **Audit Compliance (Level 4)**, you will be expected to Discuss with management to develop action plans to resolve weaknesses and deficiencies, Provide recommendations to internal and/or external auditors on the identified variances and audit findings, Prepare documents from the auditors' information request lists, Evaluate materiality and significance of audit exceptions.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Environment and Social Governance (Level 4)**, you will be expected to Evaluate ESG risks and its implication on organisation performance, Develop research processes which incorporates ESG factors, Determine relevance and feasibility of ESG application to organisation's needs, Analyse research on industry ESG conventions, practices and standards for application purposes, Develop communication plans for ESG strategies, Determine relevance and feasibility of ESG application to investor and organisation's needs, Integrate investors' requirements with the investment management processes, Assess investors' decision making process based on their governance processes, needs and motivation, Evaluate ESG risks and its implication on investment performance, Develop investment and research processes which incorporates ESG factors, Develop communication plans for ESG strategies to target investors.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Sustainability Reporting (Level 4)**, you will be expected to Support alignment of sustainability reporting products and materials with regulatory requirements and international best practices, Support data collection as inputs into sustainability reporting and accounting, Support the selection of appropriate data and information for second-party opinion / third-party audit, Support the conduct of performance attribution of sustainability factors in the portfolio, Support the selection of sustainability report second-party opinion/ third-party audit service providers, Support drafting of sustainability reporting products and materials, Support development of organisation's sustainability reporting strategy, approach, policies and processes, Assess and analyse leading international sustainability reporting developments, regulations and frameworks and the implications for the financial sector.\nAs part of **Financial Analysis (Level 4)**, you will be expected to Calculate ratios for assessing organisation's financial adaptability, Calculate ratios for assessing organisation's financial position, Evaluate organisations' cash flow quality, Evaluate organisations' financial performance and position based on key indicators and ratios identified, Explain how organisations can create a competitive advantage over their competitors, Develop recommendations on investment suitability of organisations based on financial health analysis, Present financial analysis to management, Analyse short and long-term financial implications for the business units to facilitate management decision-making, Assess financial analysis to evaluate the financial impact of business decisions, Evaluate financial statements in accordance with relevant reporting requirements, Perform cost-benefit analysis to evaluate the financial impact of business decisions, Present financial analysis findings to management for review, Analyse short- and long-term financial implications on the business unit's operations to facilitate business decision-making, Review financial ratio calculations to measure the business unit's profitability, viability and resource utilisation.\nAs part of **Benchmarking (Level 4)**, you will be expected to Measure performance between different groups or teams within an organisation, Identify best practices in key business processes, Identify world-class performance levels, Measure performance with companies in a specific industry or across industries, Quantify gaps between the organisation's performance and world-class performance, Determine the drivers of superior performance, Measure performance against companies in a specific industry or across industries.\nAs part of **Business Process Analysis (Level 4)**, you will be expected to Review findings and design gaps identified against best practices, Assess the effectiveness and efficiency of the internal control systems, Review accuracy of business processes in narrative and flowcharts in documentation.\nAs part of **Business Acumen (Level 4)**, you will be expected to Analyse the implications of regulatory and legal framework within which the organisation operates, Evaluate risk and potential impact of the adoption of Infocomm Technology, Assess and consider how Infocomm Technology contributes to organisational objectives, Analyse the implications of global developments to business processes, Develop business cases for HR plans and decisions based on understanding of key business priorities and drivers, Determine resources required to implement HR plans and programmes, Evaluate impact of HR plans and programmes on workforce and business performance, Identify trends and opportunities for HR programmes that impact business operations, Analyse costs and benefits of HR plans and programmes from a business angle, Recommend enhancements to strengthen the impact of HR plans and programmes.\nAs part of **Business Continuity Management (Level 4)**, you will be expected to Review business continuity plans in accordance with relevant recovery strategies for the development of specific risk mitigation strategy, Evaluate the impact of disruptive events on critical business functions, Evaluate the effectiveness of business continuity plans against test and exercise criteria, Facilitate the implementation of business continuity plan, Develop business continuity plans for each business-critical operation ensuring appropriate layer of defence required by the business, Evaluate periodic review of business continuity plan to ensure currency and effectiveness, Report findings to management for follow-up action in accordance with communication plan, Evaluate the impact of disruptive events on critical business functions of the Department, Review and refine BCPs in accordance with recovery strategies and business continuity strategies, Compare effectiveness of BCPs against test criteria, Perform cost-benefit analysis to re-assess viability and sustainability of BCPs, Report findings to management for follow-up actions in accordance with communication plans, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Supervise implementation and execution of the BCP in the event of a crisis situation, Recommend improvements to business continuity plans in accordance with recovery strategies and business continuity strategies, Supervise and monitor effectiveness of BCP against test and exercise criteria, Analyse the impact of disruptive events on critical business functions, Report test findings to management for follow-up action in accordance with organisation procedures, Perform cost-benefit analysis to assess the viability and sustainability of the business continuity plans, Manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders, Develop business continuity plans for each business critical operation ensuring appropriate layer of defence required by the business, Identify and form the business continuity team, Review critical business operations for development of specific risk mitigation strategies, Conduct periodic reviews of business continuity plans to ensure currency and effectiveness, Facilitate implementation of business continuity plans, Develop business continuity plans for each critical business operation ensuring appropriate layer of defence required by business, Implement procedures to communicate with and educate employees on business continuity plans to ensure organisational awareness, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and framework to ensure alignment of activities, Identify business continuity teams and relevant roles and responsibilities in consultation with relevant stakeholders to ensure organisational preparedness for business continuity management, Identify and manage synergies and conflicts in resource availability and access in consultation with relevant stakeholders to ensure optimum resource allocation, Review and refine business continuity plans to enhance organisational effectiveness in business continuity management, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies to ensure alignment of activities, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation.\nAs part of **Risk Advisory (Level 5)**, you will be expected to Analyse the recommended technical positions and overall advice in the draft risk advice, Ascertain best practices on managing risk, Propose appropriate compliance advice in consultation with relevant stakeholders, Manage and drive work activities, Present risk advice in a manner that is easily understood by client or management, Advise clients on emerging risks due to regulatory updates.\nAs part of **Macroeconomic Analysis (Level 5)**, you will be expected to Anticipate possible impacts from government legislation, Interpret and analyse impact of business, economic and tax treaties on the organisation accurately, Extract relevant and accurate data from existing systems to perform business analysis, Communicate effectively on the analysis of the impact of technology on the organisation and its environment.\nAs part of **Regulatory Risk Assessment (Level 5)**, you will be expected to Review impact of global developments, relevant laws and regulations on businesses, Assess how global, macroeconomic and microeconomic factors impact the organisation, Establish risk management policies to ensure risks are assessed, and internal controls are established to mitigate those risks, Review and propose changes and/or adaptations to operational procedures to accurately reflect updates and changes in regulations.\nAs part of **Risk Management (Level 5)**, you will be expected to Implement effective management and information systems to support governance and risk infrastructures, Analyse a range of risks, which can be qualitative, semi-quantitative or quantitative, Articulate the impact of cultural differences on risk appetite and risk management strategies, Assess uncertainties that remained after controls are implemented, Act as an integrator and navigator for the organisation by applying a systems thinking approaches to implementing governance processes, Recommend mitigating strategies and implement structures and processes to control risks, Guide departments to define and express operational risk appetite, Refine operational risk management processes for business units to achieve appropriate return on investment, Evaluate and select appropriate risk response activities to manage operational risks across business units, Identify and assess key operational risks to the organisation, Implement the operational risk management policies and processes, Provide tools or mechanisms to manage risks, Identify and define the boundaries of operational risks for the organisation, Communicate impact of enterprise risk management practices on organisation, Review risk points and set target risk for the organisation in consultation with relevant stakeholders, Communicate risk management framework, best practices and processes to employees, Direct development of risk control and risk response activities aligned to overall risk management strategies, Evaluate appropriateness of various risk controls and risk response activities from enterprise perspectives, Design risk management strategies, framework and key risk management processes in consultation with relevant stakeholders, Drive risk assessment activities to identify risk events and analyse risks in the organisation as part of the risk management process, Refine operational risk management processes for business units to achieve appropriate, Provide tools or mechanisms to manage risk, Communicate risk management philosophy and strategies to employees, Refine risk management philosophy and strategies in consultation with relevant stakeholders, Lead and develop business continuity plans to manage risk, Facilitate alignment of departments' risk management strategies to organisation's needs, Evaluate effectiveness of operational risk management activities, Determine appropriate risk mitigation plans to address identified risks and contingencies, Develop assessment criteria for measuring the level of potential or existing risks, Assess KRIs to the HR department, Guide HR to define and express operational risk appetite, Define the boundaries of operational risks for HR department, Assess business environment to determine impact on critical business functions, risk management philosophy and vice versa, Facilitate alignment of organisation's risk management philosophy and strategies with organisational strategic objectives, culture and values, Identify deviations from the risk management plan and propose appropriate corrective actions, Establish the method of monitoring the implementation of risk management plan, Revise risk management plan for continual improvement, Formulate the risk management plan in accordance to the legal and other requirements, Evaluate effectiveness of implemented control measures to identify residual risks.\nAs part of **Corporate Governance (Level 5)**, you will be expected to Develop corporate governance policies for management of the organisation, Provide feedback on areas for improvement and governance compliance status to enhance effectiveness of organisational corporate governance management, Endorse the principles of corporate governance and compliance in the organisation, Determine decision-making structures and control mechanisms, Review and ensure organisational compliance to corporate governance requirements, Define roles and responsibilities of company directors and various committees for compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation for endorsement purposes, Evaluate relevance of regulatory frameworks and leading corporate governance practices, Provide feedback on areas for improvement to enhance effectiveness of organisational corporate governance management, Evaluate organisation's overall compliance with corporate governance policies and regulatory frameworks, Provide feedback to inform management on the overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Lead development of environmental protection and corporate social responsibility policies to ensure compliance to respective government regulatory requirements and code of corporate governance, Drive formulation of dispute resolution approaches that protect organisation from issues relating to corporate policies and processes, Formulate corporate policies and legal processes taking into consideration industry and market leading practices in relation to respective government regulatory requirements and code of corporate governance, Initiate formulation of risk mitigation approaches that protect organisation from risks relating to non-compliance to cyber-related security and internet of things, Drive development of compliance review measures that protect organisation's interest from financial and material reputational risks that are in compliance to respective government regulatory requirements and code of corporate governance, Translate requirements from corporate governance frameworks into implementation plans, Identify areas of non-compliance and highlight areas for improvement, Analyse the organisation's governance reports, returns and review processes to assess whether they meet current requirements based on the metrics developed, Oversee the implementation of corporate governance frameworks through the use of relevant methodologies within functional areas, Adhere to ethical codes of practice when endorsing corporate governance principles, policies and operational plans to ensure organisational compliance to corporate governance requirements, Provide guidance to operationalise corporate governance policies in the organisation, Develop processes to operationalise the corporate governance policies for the business units, Adhere to organisation ethical codes of practice when endorsing corporate governance principles, policies and operational plans to ensure organisational compliance to corporate governance requirements, Manage diversity challenges and opportunities that have implications on service delivery, Build team cohesion to achieve organisational service excellence, Translate diversity challenges into opportunities to foster team cohesion and enhance service delivery, Build awareness of diversity and promote an inclusive work environment which embraces diversity, Analyse organisational practices to identify corporate governance obligations and performance requirements, Develop corporate governance standards and practices based on organisational policies and guidelines in alignment with code of corporate governance and relevant regulatory requirements, Develop risk mitigation approaches to deal with issues and risk of non-compliances related to cyber-related security and internet of things, Analyse areas of non-compliance and propose corrective actions to be implemented in alignment with organisational guidelines, Develop procedures for monitoring governance practices in line with the standards and metrics developed.\nAs part of **Sustainability Risk Management (Level 5)**, you will be expected to Enhance existing modelling and measurement techniques to accommodate effective analysis of sustainability risks for the organisation and across different business portfolios within the organisation, Contribute to the development of domestic, regional and international regulations and guidelines though industry feedback and engagement with policymakers, Identify triggers for and initiate review of sustainability risk management processes to ensure alignment with organisation's goals and strategy, Develop framework for the identification and monitoring of sustainability risks for the organisation and across different business portfolios within the organisation, Lead the development and implementation of organisation's policies and actions for minimising and mitigating sustainability risks, Lead in development of scenarios applicable to the organisation and its customers for the analysis of sustainability risks.\nAs part of **Climate Reporting (Level 2)**, you will be expected to Evaluate and prioritise the impacts of climate-related risk and mitigations as part of risk assessments and climate reporting, Assess potential vulnerabilities and susceptibility of an organisation or industry to the impacts of climate change, Integrate experience and expertise on common impacts of an organisation on climate change and environmental facets into climate reports, Detect opportunities for reducing greenhouse gas emissions, promoting renewable energy and adapting to the impacts of climate change recommending mitigation measures, Verify the accuracy, reliability, and completeness of an organisation’s climate-related disclosures and reports, Develop data models to illustrate predicted impacts and implications of an organisation’s activities on climate change and the environment, Monitor and evaluate the effectiveness of climate reporting in informing improved environmental polices and initiatives within an organisation, Synthesise findings from climate reporting to inform financial disclosures and decision-making, Analyse climate scenarios to provide a narrative on the potential impact of organisational activities on climate change and the environment, Articulate the outcomes and key insights from risk assessments to internal teams to inform decision-making.\nAs part of **Sustainability Assurance (Level 2)**, you will be expected to Recommend appropriate assurance engagement types, procedures, and documentation for conducting assurances of sustainability reports and disclosures, Conduct sustainability benchmarking exercises to compare performance against industry standards and competitors and inform recommendations for improving sustainability performance, Provide training on sustainability reporting and disclosure standards, audit methodologies, and ESG risks, to enhance the quality and efficiency of assurance processes, Evaluate the effectiveness of sustainability programmes and initiatives, identifying areas for improvement and recommending actions to enhance sustainability performance, Evaluate current and future sustainability risks to recommend mitigation measures against organisations’ exposure to ESG risks, Examine an organisation’s environmental, social, and economic impact to identify the greatest risks from incomplete sustainability reporting, Recommend data quality assurance processes and data analytics tools to enhance the integrity and accuracy of data and data collection methods used for sustainability reports and disclosures, Recommend actions and initiatives to improve the overall quality and reliability of sustainability reports and disclosures, based on identified gaps and inconsistencies, Review the accuracy and reliability of data and information presented in sustainability assurance reports, to ensure the quality and integrity of the assurance process.\nAs part of **Greenhouse Gas Accounting (Level 2)**, you will be expected to Ensure regulatory compliance of greenhouse gas accounting reporting by assuring adherence to requirements and verification processes, Recommend approaches for mitigating risks and setting science-based reduction targets, Evaluate the effectiveness of existing greenhouse gas emission reduction measures, Recommend relevant sources of data for greenhouse gas accounting, using informed assumptions to manage uncertainty in the data, Implement quality assurance processes to verify greenhouse gas emissions data, ensuring its accuracy, reliability, and consistency, Ensure the alignment of carbon offset projects and trading with regulations, standards, and sustainable development goals, Assess the potential impacts and risks of projects, policies, or activities on greenhouse gas emissions, Detect key trends through the implementation of greenhouse gas modelling techniques, to inform decision-making, Compile emissions inventories using management systems and software tools, to inform emissions tracking and scenario analysis, Develop processes and metrics for synthesising greenhouse gas emissions data and analysing it o identify trends, interpret results, and derive insights.\nAs part of **Environment Impact Assessment (Level 2)**, you will be expected to Evaluate the uncertainties and limitations associated with impact predictions and communicate these to key stakeholders, Collaborate with internal teams to conduct risk assessments related to an organisation’s projects or developments, Assure the compliance of environment and social impact assessments, in line with regulations at local, national, and international levels, Analyse monitoring data to assess the effectiveness of mitigation measures and provide recommendations for adapting management strategies based on the results, Implement environmental and social impact management plans, based on defined mitigation strategies, Recommend alternative project designs to mitigate environmental and social impacts, considering impact predictions, potential risks, and regulatory landscape, Analyse the significance and magnitude of predicted environmental and social impacts of activities and developments, considering the sensitivity, scale and duration of the impacts, Analyse and visualise the data gathered from impact assessments to uncover insights that inform environmental and social impact mitigation, Detect potential environmental and social impacts using life cycle sustainability assessments and predictive modelling, Ensure the quality and effectiveness of data collection and predictions carried out during environment and social impact assessments." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Tax Associate / Tax Executive in the Accountancy sector.\nSector: Accountancy, Track: Tax" }, { "role": "assistant", "content": "**Role Summary:**\nThe Tax Associate/Tax Executive supports his/her reporting officer and/or tax team in delivering high quality tax services. In a Professional Services setup, he undertakes tax assignments such as preparing tax computation schedules and various statutory filings in a timely manner. He works closely with the tax team and collaborates with others such as the advisory or audit teams to innovate and identify value-adding opportunities to the client. He also contributes to the tax engagement by assisting in resolving queries on tax issues from clients or the tax authority. He may also contribute by researching and drafting possible recommendations on local, regional and/or international tax matters. In a Business setup, he undertakes tax assignments such as preparing tax computation or assisting in the liaison between internal stakeholders and external tax agents in the preparation of tax computation, preparing tax schedules and various statutory filings in a timely manner as well as assisting in resolving inquiries from the tax authority. He may also be involved in cross-functional and/or cross-border teams to assist and/or research on tax-related issues, which may include one or more tax types, such as corporate, individual, and goods and services tax.\n\n**Core Responsibilities and Abilities:**\nAs part of **Tax Controversy Management (Level 3)**, you will be expected to Evaluate business processes and/or decisions to draft response, Gather data to prepare draft response.\nAs part of **Tax Risk Management (Level 3)**, you will be expected to Comply with tax controls and policies to aid monitoring of tax risks, Extract tax and tax-related information for analysis to assist in monitoring tax risks.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Tax Compliance (Level 3)**, you will be expected to Prepare other tax-related statutory e-filings, Extract relevant and accurate data from existing systems to perform tax computations, Compile proper documentation for tax returns, Prepare tax returns for e-filing, Analyse tax provisions.\nAs part of **Tax Advisory (Level 3)**, you will be expected to Gather data on business operations and processes to assist in tax advisories, Gather data on tax developments to assist in tax advisories, Gather data on the relationship and connections between various business to assist in tax advisories functions.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system.\n\n**Technical Capabilities:**\nAs part of **Tax Controversy Management (Level 3)**, you will be expected to Evaluate business processes and/or decisions to draft response, Gather data to prepare draft response.\nAs part of **Tax Risk Management (Level 3)**, you will be expected to Comply with tax controls and policies to aid monitoring of tax risks, Extract tax and tax-related information for analysis to assist in monitoring tax risks.\nAs part of **Corporate and Business Law (Level 3)**, you will be expected to Identify latest global and regulatory developments and its impact on the business, Identify the impact of the latest legal framework on businesses.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Digital Technology Environment Scanning (Level 3)**, you will be expected to Keep abreast of latest IT solutions, Identify IT solutions that will streamline the organisation's processes, Gather information on the operating needs of the organisation, Keep abreast of latest technology regulations.\nAs part of **Professional and Business Ethics (Level 3)**, you will be expected to Uphold and comply with relevant ethics pronouncements or code of professional conduct and ethics during performance of individual duties and responsibilities, Resolve ethical dilemmas through understanding of ethical principles when engaging clients, Demonstrate sound judgment in applying and upholding high ethical standards expected of accountancy practitioners, Identify threats to compliance with the principles of the relevant code of professional conduct and ethics.\nAs part of **Taxation Laws (Level 3)**, you will be expected to Present information on these developments in a clear and concise manner, Document effectively the tax technical and/or tax legal positions, Identify relevant tax-related developments that may have an impact on the client's business, Review whether statutory tax computations and returns are properly prepared.\nAs part of **Transfer Pricing (Level 3)**, you will be expected to Apply statistical tools to establish sensitivity of inter-company pricing strategies to relevant macroeconomic and microeconomic factors, Identify transfer pricing risks.\nAs part of **Tax Compliance (Level 3)**, you will be expected to Prepare other tax-related statutory e-filings, Extract relevant and accurate data from existing systems to perform tax computations, Compile proper documentation for tax returns, Prepare tax returns for e-filing, Analyse tax provisions.\nAs part of **Tax Advisory (Level 3)**, you will be expected to Gather data on business operations and processes to assist in tax advisories, Gather data on tax developments to assist in tax advisories, Gather data on the relationship and connections between various business to assist in tax advisories functions.\nAs part of **Accounting and Tax Systems (Level 4)**, you will be expected to Use system to generate reports on corporate tax expenditure, assets and liabilities, Retrieve relevant data from other systems in the organisation, Use system to determine and calculate supplier and vendor Goods and Services Tax (GST) payables and receivables, Input data into the accounting system." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Tax Manager in the Accountancy sector.\nSector: Accountancy, Track: Tax" }, { "role": "assistant", "content": "**Role Summary:**\nThe Tax Manager provides operational management support and is the go-to person for a portfolio of top tier clients to deliver high quality tax services. Within an organisation, he/she provides leadership to his tax team to deliver high quality tax services for internal stakeholders and manages tax projects within his portfolio. He also drives the performance and development of team capabilities through active coaching and mentoring to achieve effective and efficient team performance. In a Professional Services setup, he reviews and provides key technical expertise and operational leadership to ensure the performance and quality of all tax work. He value-adds to the organisation by developing tax solutions and being involved in a broad range of projects to achieve tax efficiency, as well as foster a culture of learning and professionalism within the team. He develops and maintains long-term client relationships and value-adds to the organisation by proactively identifying new business development opportunities and is responsible for the development and marketing of new products and service offerings. He ensures operational and financial excellence by determining and monitoring the budget, timeliness and resources for the tax projects in his portfolio. Beyond overseeing the operation of various tax teams to ensure deliverables within the allotted budget and timeline, he may also manage cross-functional and cross-border projects. In a Business setup, he is a go-to operational person on all tax matters for the business units, external tax agents and the tax authority. He value-adds to the organisation by proactively deepening his technical knowledge and keeping abreast of tax regulations to ensure all tax obligations of entities/regions under his portfolio are met. He also provides key technical expertise and leadership to ensure that the tax function provides high quality tax deliverables and that they operate in line with the organisation's overall tax strategy. He may also be involved in local or international projects such as developing a regional tax framework or proposing updated tax governance and controls.\n\n**Core Responsibilities and Abilities:**\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Tax Advisory (Level 5)**, you will be expected to Present tax advice in a manner that is easily understood by client or management, Analyse the recommended technical positions and overall advice in the draft tax advice, Ascertain best practices on managing tax.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Tax Compliance (Level 5)**, you will be expected to Analyse tax provisions, Analyse data on business, economic, tax, accounting or technological developments locally and/or internationally that have impact on tax compliance, Assess technical accuracy of tax computations and tax returns, Implement alert points on critical compliance indicators, Analyse draft tax policies or guidelines, Set monitoring processes and standards on tax compliance for the team.\nAs part of **Tax Controversy Management (Level 5)**, you will be expected to Finalise responses to tax authorities, Approve responses by ensuring completeness, relevance and accuracy.\nAs part of **Tax Risk Management (Level 5)**, you will be expected to Analyse key elements in draft tax policies, guidelines that have tax risks implications, Identify critical areas and trigger points that may have an impact on the client's or organisation's tax risks, Gather information from external sources to gain awareness and understanding of emerging issues that may impact on tax risks, Analyse reports on business operations and external developments locally and internationally.\nAs part of **Transfer Pricing (Level 5)**, you will be expected to Leverage transfer pricing as a means to compare the performance of products in different markets and their impact on earnings and costing, Implement mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business.\n\n**Technical Capabilities:**\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Digital Technology Adoption and Innovation (Level 5)**, you will be expected to Balance innovation against cost controls and managing cash flows, Embrace innovation by monitoring risks closely without holding back ideas, Review and implement suitable digital technologies, systems and software for the organisation, Lead teams in user acceptance tests of new systems and software, Support a culture of innovation within teams to champion organisation-wide innovation.\nAs part of **Business Development (Level 5)**, you will be expected to Identify key cost drivers and revenue drivers, Communicate effectively pricing and cost analysis, Apply and communicate technologies that can drive successful procurements and pricing strategies, Develop recommendations to enhance the brand identity and position of the organisation in the market, Develop customer acquisition and retention programmes, Develop business opportunities based on customer needs and expectations, Evaluate implications of strategies and business targets to seek endorsement, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Guide communication to stakeholders on opportunities to gather buy-in, Lead cross-functional relationships with both internal and external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Drive customer adoption using strategic insight derived from detailed data analysis, Lead negotiation process to achieve desired outcomes, Guide communication to internal stakeholders on business opportunities to garner buy-in, Lead in identifying and strategically assessing business opportunities to create long-term value for the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead sales presentations to potential clients and partners, Advocate for the organisation's offerings to a specific community, Lead the evaluation of new market opportunities, Develop a business development strategy for specific markets, Integrate lead generation efforts with sales, marketing, customer service and related business functions, Establish guiding principles for the scoping, sizing, structuring and pricing of business deals, in line with business priorities, Determine target markets and customer segments that offer new avenues for growth, Promote the organisation's solutions, technologies and offerings at customer or industry events, Manage the deepening or broadening of the organisation's involvement with existing clients to secure new business opportunities over multiple areas, Seek to engage key decision makers in other organisations to generate viable leads, Guide communication to internal stakeholders on opportunities to gather buy-in.\nAs part of **Taxation Laws (Level 5)**, you will be expected to Evaluate whether statutory tax computations and returns are properly prepared, Advise clients on local and global tax legislation changes that are relevant to the client's business or organisation, Articulate and explain in a concise and structured manner the tax implications on the client's business or organisation.\nAs part of **Professional and Business Ethics (Level 5)**, you will be expected to Establish standard for ethical values, attitudes and behaviours, Lead team to adhere to ethical practices within the organisation, Demonstrate compliance and application of ethical values, Investigate ethical issues and propose measures for resolution, Uphold compliance to principles of relevant code of professional conduct and ethics, Assess possible responses to ethical conflicts in compliance with the principles of the relevant code of professional conduct and ethics, Advise on additional safeguards applied to support ethical culture, Ensure implementation of ethical conflict resolution policies and procedures.\nAs part of **Corporate and Business Law (Level 5)**, you will be expected to Assess impact of changes in global developments and relevant business laws and regulations to organisation, Influence the relevant business units to adapt to new regulations, Drive decision making based on changes in laws and regulations, Link changes in laws and regulations to the financial planning and analysis function, Influence the finance function to adapt to new regulations, Develop scenario analysis on the impact of laws and regulations on an organisation's financial position.\nAs part of **Tax Advisory (Level 5)**, you will be expected to Present tax advice in a manner that is easily understood by client or management, Analyse the recommended technical positions and overall advice in the draft tax advice, Ascertain best practices on managing tax.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Tax Compliance (Level 5)**, you will be expected to Analyse tax provisions, Analyse data on business, economic, tax, accounting or technological developments locally and/or internationally that have impact on tax compliance, Assess technical accuracy of tax computations and tax returns, Implement alert points on critical compliance indicators, Analyse draft tax policies or guidelines, Set monitoring processes and standards on tax compliance for the team.\nAs part of **Tax Controversy Management (Level 5)**, you will be expected to Finalise responses to tax authorities, Approve responses by ensuring completeness, relevance and accuracy.\nAs part of **Tax Risk Management (Level 5)**, you will be expected to Analyse key elements in draft tax policies, guidelines that have tax risks implications, Identify critical areas and trigger points that may have an impact on the client's or organisation's tax risks, Gather information from external sources to gain awareness and understanding of emerging issues that may impact on tax risks, Analyse reports on business operations and external developments locally and internationally.\nAs part of **Transfer Pricing (Level 5)**, you will be expected to Leverage transfer pricing as a means to compare the performance of products in different markets and their impact on earnings and costing, Implement mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Tax Partner / Tax Director / Tax Vice President / Head of Tax in the Accountancy sector.\nSector: Accountancy, Track: Tax" }, { "role": "assistant", "content": "**Role Summary:**\nThe Tax Partner/Tax Director/Tax Vice President/Head of Tax is a strategic leader who steers the tax line of business or organisation to achieve excellence in the local, regional and/or international arena. He/She formulates technical or strategic directions to drive change and harness the potential from change. In a Professional Services setup, he provides the vision and overarching leadership to develop and strengthen organisational tax capabilities. He is responsible for the overall tax engagement and its performance. He champions the development of the team against business goals and objectives. He also manages a portfolio of top tier clients and is the advisory lead in all local, regional and international tax planning and structuring which may include transfer pricing, and mergers and acquisition matters. He manages a team of professionals, works with other partners on tax engagements and proactively keeps abreast of tax regulations. He drives the development of innovative ideas to extend client services, provides support to ensure timely completion of tax projects, addresses client concerns for immediate resolution, and maintains up-to date knowledge about company standards, policies and regulations. In a Business setup, he is responsible for the overall tax function of the organisation and its performance within his jurisdiction. He provides strategic tax leadership to develop and strengthen the organisation's tax position and proactively keeps abreast of tax regulations. He leads a team of tax professionals to make strategic tax decisions for the organisation such as developing and overseeing the implementation of tax strategy and managing its government incentives and filings. He also ensures that the organisation meets all its tax obligations, operates in line with the organisation's global tax strategies and may represent and advocate for the company in its tax matters with the tax authorities. Internally, he provides strategic tax guidance pertaining to new business developments.\n\n**Core Responsibilities and Abilities:**\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Tax Controversy Management (Level 6)**, you will be expected to Evaluate existing policies, guidelines and procedures in managing tax controversies, Evaluate appropriateness, completeness and risk level of the responses, Anticipate internal and external changes that may lead to tax controversies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Tax Risk Management (Level 6)**, you will be expected to Identify the key tax issues and latest developments to ascertain key tax risks areas to the business, Review analyses and recommendations on draft tax policies and guidelines that have impact on tax risks, Review analyses and evaluate tax risks management reports, Identify the latest tax and tax-related developments locally and/or internationally and the possible impact to the client's or organisation's risk levels, Evaluate reports and the overall business operations and strategies from a tax perspective, Advise measures to overall manage the organisation's tax risks, Advise the critical areas and risks trigger points.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Transfer Pricing (Level 6)**, you will be expected to Implement policies and procedures in organisations to mitigate impact of transfer pricing regulations, Plan mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Tax Compliance (Level 6)**, you will be expected to Identify evolving tax systems and tax changes locally and/or internationally that have impact on tax compliance, Analyse and review existing and draft tax and tax-related developments that have impact on tax compliance, Anticipate new compliance standards for the team or organisation based on tax developments, Review past and ongoing tax compliance standards, Finalise compliance framework, processes, standards and alert points, Roll out new technologies to aid tax compliance, Assess technical accuracies of tax computations and tax returns.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Tax Advisory (Level 6)**, you will be expected to Review draft framework to support provision of tax advice vis-à-vis client's or organisation's business strategy, Identify key business drivers and overall business model, Review analysis of relevant tax impact, Review all materials and references of the tax advices, Review the tax positions and overall tax strategy vis-à-vis business strategy.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers.\n\n**Technical Capabilities:**\nAs part of **Digital Technology Environment Scanning (Level 5)**, you will be expected to Embrace technological transformations for finance and the overall business, and encourage the team to do the same, Review technological trends and assess the level of impact on the organisation and the disruption to the industry, Deliver analytics-driven insights through technologies to create competitive advantage, Assess IT environment against business and department strategies, Identify and leverage new digital technologies, such as cloud and mobile, to create technology-enabled finance functions and deliver insights and value to the business, Match macro trends to the needs of the organisation.\nAs part of **Professional and Business Ethics (Level 6)**, you will be expected to Determine appropriate courses of action to address ethical conflicts, Establish ethical conflict resolution policies and procedures, Foster ethical culture within the organisation, Evaluate effectiveness of safeguards applied to eliminate or reduce identified threats of unethical behaviour, Review adequacy of measures proposed for resolution of ethical issues identified, Demonstrate compliance to and application of ethical values, Advocate board and management to establish ethics and values within organisation to set the tone at the top.\nAs part of **Tax Controversy Management (Level 6)**, you will be expected to Evaluate existing policies, guidelines and procedures in managing tax controversies, Evaluate appropriateness, completeness and risk level of the responses, Anticipate internal and external changes that may lead to tax controversies.\nAs part of **Corporate and Business Law (Level 6)**, you will be expected to Influence the organisation to adapt to new regulations, Influence the relevant functions decision making process incorporating changes in laws and regulations, Educate the Board of Directors about public organisation's legal responsibilities to disclose information.\nAs part of **Accounting and Tax Systems (Level 6)**, you will be expected to Evaluate impact of updates in the digital industry on the technological systems and business processes, Assess technological gaps in the organisation, Review and implement suitable systems and software for the organisation including budgeting and feasibility, Deliver analytics-driven insights through technologies to create a competitive advantage for the organisation, Identify and leverage new technology, such as cloud and mobile, to create a technology-enabled finance function and deliver insight and value to the business.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Tax Risk Management (Level 6)**, you will be expected to Identify the key tax issues and latest developments to ascertain key tax risks areas to the business, Review analyses and recommendations on draft tax policies and guidelines that have impact on tax risks, Review analyses and evaluate tax risks management reports, Identify the latest tax and tax-related developments locally and/or internationally and the possible impact to the client's or organisation's risk levels, Evaluate reports and the overall business operations and strategies from a tax perspective, Advise measures to overall manage the organisation's tax risks, Advise the critical areas and risks trigger points.\nAs part of **Taxation Laws (Level 6)**, you will be expected to Put in place policies and frameworks to monitor legislative changes, Anticipate tax impact of legislative changes on business.\nAs part of **Transfer Pricing (Level 6)**, you will be expected to Implement policies and procedures in organisations to mitigate impact of transfer pricing regulations, Plan mitigation measures resulting from transfer pricing risks and country-by-country reporting.\nAs part of **Tax Compliance (Level 6)**, you will be expected to Identify evolving tax systems and tax changes locally and/or internationally that have impact on tax compliance, Analyse and review existing and draft tax and tax-related developments that have impact on tax compliance, Anticipate new compliance standards for the team or organisation based on tax developments, Review past and ongoing tax compliance standards, Finalise compliance framework, processes, standards and alert points, Roll out new technologies to aid tax compliance, Assess technical accuracies of tax computations and tax returns.\nAs part of **Digital Technology Adoption and Innovation (Level 6)**, you will be expected to Build a culture of innovation to champion organisation-wide innovation and align the organisation with new innovation models, Balance innovation against cost controls and managing cash flows, Determine the type of IT development projects required for the future growth of the organisation, Identify technological gaps within the organisation's relevant functions, Embrace innovation by monitoring risks closely without holding back ideas, Help the organisation understand what innovation could lead to from a finance, revenue and profitability perspective, Determine budget with the board to procure systems.\nAs part of **Tax Advisory (Level 6)**, you will be expected to Review draft framework to support provision of tax advice vis-à-vis client's or organisation's business strategy, Identify key business drivers and overall business model, Review analysis of relevant tax impact, Review all materials and references of the tax advices, Review the tax positions and overall tax strategy vis-à-vis business strategy.\nAs part of **Business Development (Level 6)**, you will be expected to Interpret and translate financial information to drive strategic and successful business decisions for growth, Interpret and translate the economic environment information to drive strategic and successful business decisions for growth, Anticipate and interpret effectively government legislation and business policies and their impact on the organisation, Identify and recognise existing, growing and new markets, Evaluate implications of commercial objectives and targets on business development activities, Negotiate new strategic partnerships with external stakeholders, Formulate strategic business development plans for target markets and ensure alignment with the strategic direction of the organisation, Lead the identification and assessment of opportunities to create long-term value for the organisation, Build organisation-wide processes /and infrastructure required to transform potential commercial opportunities into viable customers, Drive a business development strategy for the organisation's operating markets, Define organisational strategy for pitching products and offerings to the industry /and potential customers, Chart direction of the expansion into new markets, Lead critical complex or high-value sales presentations, pitches and negotiations, Represent the organisation at key industry or public events and media interactions, Establish organisation strategy and priorities for the scoping, sizing, structuring and pricing of business opportunities and deals, Take a lead role in sourcing for, creating and evaluating new strategic opportunities, Establish relationships with senior management or key decision makers in other companies to generate viable leads, Build Organisation-wide processes and infrastructure required to transform potential commercial opportunities into viable customers, Define organisational strategy for pitching products and offerings to the industry and potential customers." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Tax Senior / Tax Senior Executive in the Accountancy sector.\nSector: Accountancy, Track: Tax" }, { "role": "assistant", "content": "**Role Summary:**\nThe Tax Senior/Tax Senior Executive supports his/her reporting officer in managing simple tax engagements and delivering high quality tax services. He contributes to the achievement of quality tax work through the development and use of tax technical skills and business knowledge to resolve work issues effectively. In a Professional Services setup, he plans, performs and reviews straightforward tax compliance work. He works on tax deliverables and ensures the timely completion of tax work. He works closely with clients and nurtures on-going relationships with them. He assists in preparing tax returns for larger and/or complex entities, managing all tax compliance, preparing transfer pricing documentation, resolving queries on tax issues from clients or the tax authority and possibly tax dispute resolution. In a Business setup, he is involved in compliance on tax reporting, implementation of tax policies and the adherence of internal tax controls. He prepares tax returns, including data collation and analysis, manages all tax compliance work, monitors tax payment and refunds, prepares transfer pricing documentation, prepares tax reports, and assists in resolving inquiries from the tax authority and tax dispute resolution.\n\n**Core Responsibilities and Abilities:**\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Transfer Pricing (Level 4)**, you will be expected to Develop mitigation measures resulting from transfer pricing risks identified, Develop spreadsheet models to measure and compare inter-company results.\nAs part of **Tax Controversy Management (Level 4)**, you will be expected to Prepare response for queries that cover multiple tax issues, Review responses to straightforward tax queries.\nAs part of **Tax Advisory (Level 4)**, you will be expected to Analyse data on business operations and processes, Review data on various tax developments, Form recommendations on tax issues and implications, Compile references in a systematic and organised manner to support tax advice.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Tax Risk Management (Level 4)**, you will be expected to Apply controls to aid tax risk management through understanding of risk trigger factors, Analyse internal monitoring reports on developments that may have impact on tax risks, Analyse secondary information gathered on tax and tax-related developments to draft tax risks reports.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Tax Compliance (Level 4)**, you will be expected to Prepare complex tax returns for e-filing, Extract relevant and accurate data for complex tax computations, Analyse tax provisions, Identify developments that impact tax compliance work for client and/or organisation, Review tax computations and tax returns accurately.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Accounting and Tax Systems (Level 5)**, you will be expected to Put in place staff training for new systems and software, Provide user acceptance and testing of new systems and software, Liaise with system vendors on business requirements for Infocomm Technology systems.\n\n**Technical Capabilities:**\nAs part of **Professional and Business Ethics (Level 4)**, you will be expected to Apply safeguards to deter situations that may result in unethical behaviours, Support and uphold a culture of appropriate ethics and values within relevant team, Develop plans to negate occurrence of ethical breaches, Identify situations which may give rise to ethical conflicts in accordance with the principles of relevant code of professional conduct and ethics.\nAs part of **Transfer Pricing (Level 4)**, you will be expected to Develop mitigation measures resulting from transfer pricing risks identified, Develop spreadsheet models to measure and compare inter-company results.\nAs part of **Tax Controversy Management (Level 4)**, you will be expected to Prepare response for queries that cover multiple tax issues, Review responses to straightforward tax queries.\nAs part of **Tax Advisory (Level 4)**, you will be expected to Analyse data on business operations and processes, Review data on various tax developments, Form recommendations on tax issues and implications, Compile references in a systematic and organised manner to support tax advice.\nAs part of **Corporate and Business Law (Level 4)**, you will be expected to Apply changes in global developments and relevant business laws and regulations during course of engagement, Assess how changes in global developments and relevant business laws and regulations impact engagement.\nAs part of **Digital Technology Environment Scanning (Level 4)**, you will be expected to Assess the level of impact of IT developments on the organisation and the overall disruption to the industry, Identify emerging IT trends, Identify suitable IT solutions for the organisation, Analyse the operating needs of the organisation.\nAs part of **Tax Risk Management (Level 4)**, you will be expected to Apply controls to aid tax risk management through understanding of risk trigger factors, Analyse internal monitoring reports on developments that may have impact on tax risks, Analyse secondary information gathered on tax and tax-related developments to draft tax risks reports.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Tax Compliance (Level 4)**, you will be expected to Prepare complex tax returns for e-filing, Extract relevant and accurate data for complex tax computations, Analyse tax provisions, Identify developments that impact tax compliance work for client and/or organisation, Review tax computations and tax returns accurately.\nAs part of **Taxation Laws (Level 4)**, you will be expected to Review whether statutory tax computations and returns are properly prepared, Review documentation to support the tax technical and/or tax legal positions of the client or organisation, Review reports on relevant tax-related developments that may have an impact on the client's business or organisation.\nAs part of **Accounting and Tax Systems (Level 5)**, you will be expected to Put in place staff training for new systems and software, Provide user acceptance and testing of new systems and software, Liaise with system vendors on business requirements for Infocomm Technology systems." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Engineering Service Engineer / Technical Service Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Engineering Service Engineer/Technical Service Engineer (Aircraft Engine / Component Maintenance) defines scope of maintenance works based on customer requirements and provides feedback to customers on troubleshooting procedures and maintenance recommendations. He/She develops special process control plans and designs engineering solutions to resolve technical issues. He conducts inspections and functional checks for conformance of maintenance works to technical specifications and verifies technical reports and documentation. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft engine and component maintenance. He monitors staff performance and is expected to provide technical guidance to technicians. He is required to work in an office environment and provide troubleshooting assistance on site when necessary. He should possess strong technical know-how, analytical and problem-solving skills, and should be adaptable to changing customer requirements.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Automated System Design (Level 3)**, you will be expected to Determine the direct kinematics transfer and work spaces of robots, Select appropriate robots based on the mechanisms and applications, Design appropriate paths and trajectories for the robots, Programme robots for point-to-point movement and path following, Design appropriate paths and trajectories for manufacturing robots.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Aerospace Heat Treatment Process (Level 3)**, you will be expected to Analyse the effects of case and induction hardening, Report on the selected base metals and heat treatment processes including economics, quality control, environment and safety considerations, Analyse the effects of phase transformations, using CCT diagrams, Draw schematic logic pictures depicting the heat treatment process performed by purpose and attained properties, Select optimal base metals and heat treatment processes to meet end product property requirements, Determine carburising time and process recipes based on material types and required properties after heat treatment, Analyse the effects of nitriding and nitrocarburising, Analyse the effects of annealing operations, Review the required properties of components to shortlist the range of suitable materials and heat treatment processes.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Automated System Design (Level 3)**, you will be expected to Determine the direct kinematics transfer and work spaces of robots, Select appropriate robots based on the mechanisms and applications, Design appropriate paths and trajectories for the robots, Programme robots for point-to-point movement and path following, Design appropriate paths and trajectories for manufacturing robots.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Aerospace Heat Treatment Process (Level 3)**, you will be expected to Analyse the effects of case and induction hardening, Report on the selected base metals and heat treatment processes including economics, quality control, environment and safety considerations, Analyse the effects of phase transformations, using CCT diagrams, Draw schematic logic pictures depicting the heat treatment process performed by purpose and attained properties, Select optimal base metals and heat treatment processes to meet end product property requirements, Determine carburising time and process recipes based on material types and required properties after heat treatment, Analyse the effects of nitriding and nitrocarburising, Analyse the effects of annealing operations, Review the required properties of components to shortlist the range of suitable materials and heat treatment processes.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an General Manager / Managing Director / Vice President (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nGeneral Manager/Managing Director/Vice President (Aircraft Engine / Component Maintenance) is responsible for defining the long-term strategic direction to grow the business in line with the organisations overall vision, mission and values. He/She promotes strategic aircraft engine and component maintenance programmes for business competitiveness and sets direction for leading maintenance practices in the organisation. He represents the organisation with customers, investors, and business partners, and holds responsibility for promoting organisational compliance with airworthiness and legislative requirements, fostering a culture of workplace safety and health, and championing leading practices and quality and risk management. He inspires the organisation towards achieving business goals by striving for continuous improvement, driving digital innovation and evaluating the organisation's approach towards a lean and sustainable enterprise. He demonstrates excellent leadership capabilities and builds strategic partnerships with stakeholders to promote business development. He sets the organisation's finance philosophy and strategy. He guides the organisations talent recruitment, development and management strategies, and is an effective people leader.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Innovation Management (Level 6)**, you will be expected to Transform innovation practices, Sustain innovative thinking and practices to support long-term organisational strategies, Develop innovation frameworks that are in line with the organisation's vision, mission and values, Influence development of innovation strategies aligned with long-term organisational objectives, Build a culture of innovation within the organisation to encourage continuous improvement, Incorporate innovation into leadership and management activities, Inspire organisation and garner support for innovative endeavours, Build a culture of innovation by endorsing creative risk-taking and acting as a sponsor for turning ideas into actions, Drive the success and sustainability of long-term innovation strategies, Drive the adoption of industry or market best practices in business operations, Lead the development of innovation strategies to align with long-term organisational goals and objectives, Sustain innovative thinking and practices to support long term organisational strategies, Influence development of innovation strategies aligned with long term organisational objectives, Lead innovative practices and garner support for a culture of innovation, Incorporate innovation into leadership and management activities and organisational strategies to promote innovation in the organisation, Direct development of innovation strategies to align to long term organisational objectives, Manage compliance with IP and patents, Direct development and review of innovation strategies to align to long term organisational objectives, Register new IP and patents for products, processes and formulae, Drive technology developments in integrated product development methods and systems, Lead innovative practices and nurture a culture of innovation, Direct the development and review of innovation strategies to align to long-term organisational objectives, Direct development of innovation strategies aligned with long-term functional objectives, Incorporate innovation into leadership and management activities and functional strategies to promote innovation in the function, Build a culture of innovation within the function to encourage continuous improvement, Sustain innovative thinking and practices to support long-term functional strategies, Direct development of innovation strategies aligned with long-term organisational objectives.\nAs part of **Business Performance Management (Level 6)**, you will be expected to Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standards, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Establish organisational guidelines for the adoption of organisational performance systems according to business objectives, Endorse Key Performance Indicators (KPIs) in assessing organisational performance as per industry best practices and regulatory standards, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Review blueprints for the addressing of gaps found in business processes to ensure their alignment to organisation mission and objectives, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review potential solutions for addressing of gaps found in business processes, to ensure alignment with organisation mission and objectives, Endorse key performance indicators for assessing organisational performance as per industry best practices and regulatory standards, Establish organisational guidelines for the adoption of performance systems, according to business objectives, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standard, Integrate key performance management elements in the business performance management framework, Define core metric and sales targets to measure business performance effectively, Define goals and business objectives for the organisation's performance management frameworks, Develop and establish business performance management framework through consideration of existing good practice models, Review blueprints for the addressing of gaps found in the business processes to ensure alignment to organisation mission and objectives.\nAs part of **Green Manufacturing Design and Implementation (Level 6)**, you will be expected to Establish the facility's priorities in green initiatives and environmental impact management, Formulate green initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact, Establish the manufacturing facilities' priorities in green manufacturing and environmental impact management, Formulate green manufacturing initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact of manufacturing processes, Establish the manufacturing facility's priorities in green manufacturing and environmental impact management.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 6)**, you will be expected to Drive an effective and responsible WSH culture, Drive WSH audits, Endorse WSH policies and frameworks, Drive WSH strategic plans, Liaise with external governing bodies on standards and legal compliance issues, Drive WSH continuous improvement activities and projects, Communicate WSH performance both internal and externally, Integrate WSH elements into the organisation's systems holistically, Integrate WSH elements into organisation's systems holistically, Endorse WSH policy and framework, Drive WSH strategic plan.\nAs part of **Audit and Review Management (Level 6)**, you will be expected to Drive compliance with audit requirements and schedules, Guide teams on international best practices for auditing, Review and sign-off on audits and non-conformance reports, Review dispute resolution and mediation activities, Build strong and effective relationships with internal and external stakeholders, Critique audits and audit reports, Guide teams on international best practice for auditing, Review and sign-off on audit and non-conformance reports, Build strong and effective relationship with internal and external stakeholders.\nAs part of **Applied Research and Development Management (Level 6)**, you will be expected to Lead new technologies and research techniques and integration into R&D projects, Build tools to translate business strategy into a portfolio of innovation initiatives, Build processes and structures to enhance the capabilities of the organisation to generate creative ideas for different purposes and with different value propositions, Drive the use of technology in research collaborations, Review and endorse R&D project proposal, Drive the use of technology in research collaboration, Lead the collaboration with multi-discipline team internally or externally so to co-create new products, Maintain up-to-date knowledge of technical developments within industry and market requirements, Build processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and with different value proposition, Lead the communication with management and non-technical team on R&D projects, Review manufacturing processes for new and improved products, Lead scientific and technical guidance to research teams on their projects, Interface with sales and marketing teams to understand the business and customer's needs so to translate into a portfolio of innovation initiatives, Manage new product pipeline and projects for product launches.\nAs part of **Budgeting (Level 6)**, you will be expected to Evaluate financial and treasury management policies, systems, budgets and plans for endorsement purposes, Advise senior management on refinements to financial and treasury management policies, systems, budgets and plans, Evaluate implications of financial and treasury management policies, systems, budgets and plans on the organisation, Review organisational financial and treasury management policies, systems, budgets and plans, Evaluate effectiveness in increasing business value, Align budget plans with organisation's strategic plans, Set direction for organisational budget planning in consultation with stakeholders.\nAs part of **Big Data Analytics (Level 6)**, you will be expected to Be responsible for the organisation's commitment to efficient and effective analyses of large datasets, Evaluate the benefits and trade-offs of implementing advanced analytics into strategic decision-making in new areas, Lead innovation in advanced analytics through adoption of new methodologies and identification of new datasets, Prepare business cases for implementing advanced analytical methods in new areas, Develop organisational advanced analytics application strategies, Investigate uses of advanced analytics and big data by other organisations and educational institutions, Investigate how advanced analytics and big data is being used by other organisations and educational institutions in a marine context, Develop organisational advanced analytics application strategy, Prepare a business case for implementing advanced analytical methods in new areas.\nAs part of **Business Continuity Planning (Level 6)**, you will be expected to Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events, Validate and approve business continuity frameworks, policies, strategies and plans, Approve business continuity framework, policies, strategies and plans, Ensure business continuity plans and crisis management plans are aligned to business continuity strategies to ensure organisational effectiveness in responding to disruptive events, Provide oversight to business continuity management within the organisation to ensure rapid responses during disruptive events, Articulate key principles to guide the design of the business continuity planning framework, Align business continuity plans with business strategies, Advocate regular review of business continuity framework, strategies, policies and plans to seek improvements that enhance organisational effectiveness in business continuity and crisis management in execution of crisis management plans, Approve business continuity framework, policies, strategies and plans for implementation, Endorse business continuity strategies, policies and plans.\nAs part of **Aviation Legislation Compliance (Level 6)**, you will be expected to Foster a culture of compliance and risk management in the workplace, Endorse conformance to organisational SOPs, Approve responses to address non-compliance when required, Drive leading practices in corporate governance and enterprise risk management, Provide guidance for internal and external compliance control, Define roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Evaluate organisational plans to monitor and internalise regulatory compliance and corporate governance in the organisation.\nAs part of **Business Opportunities Development (Level 6)**, you will be expected to Define strategic opportunities for the longest term value for the organisation, Expand strategic business development initiatives, prioritising opportunities that are in line with organisation strategic direction, Forecast implications of strategies and business targets for proactive mitigation, Weigh positive and negatives aspects to achieve optimal outcomes in negotiations, Oversee cross-functional relationships with internal and external stakeholders, Establish policies for communication to internal stakeholders to gather buy-ins, Establish policies for communication to internal stakeholders to gather buy-in, Identify and evaluate business opportunities locally and internationally to determine business viability, Exercise organisational awareness to understand potential strategic business partners' organisations to develop business relationships and opportunities, Review and refine business opportunities to prevent or mitigate business risks, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies.\nAs part of **Contract Development and Management (Level 6)**, you will be expected to Approve new contracts at organisational level, Collaborate with legal department to develop contract templates and approval procedures, Negotiate global agreements and contracts which span the organisation, Collaborate with legal department to guide others through contract disputes, Lead strategic contract review panels, Leverage opportunities to establish global service level agreements (SLA) and preferred supplier agreements (PSA).\nAs part of **Quality System Management (Level 6)**, you will be expected to Source and review relevant industry benchmarks for best practices in quality, Determine the organisation's QMS' performance against relevant industry benchmarks, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's QMS, Analyse the organisation's gaps and evaluation data and implement improvements, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's quality management systems, Devise a QMS for the organisation to achieve its objectives based on industry best-practices, Formulate the organisation's QA/QC policy and objectives in alignment with international quality standards and requirements as well as key client and stakeholder expectations, Evaluate organisation's quality management systems' performance against relevant industry benchmarks, Source and review relevant industry benchmarks for best practice in quality, Conduct opening and closing of external audits, Obtain approval from clients and auditees to disclose information required by external auditors, Embed a quality culture across the organisation by establishing promotions and reward schemes to encourage adoption and adherence to the QMS, Evaluate the organisation's quality management systems' performance against relevant industry benchmarks, Determine the organisation's QMS performance against relevant industry benchmarks.\nAs part of **Knowledge Management (Level 6)**, you will be expected to Create a conducive environment for knowledge management in the organisation, Set objectives of knowledge and information management strategies to communicate to relevant stakeholders, Review knowledge management systems, strategies and policies for endorsement purposes, Communicate business value of information usage and business knowledge to organisation, Direct development of knowledge and information management strategies.\nAs part of **Risk Compliance and Governance (Level 6)**, you will be expected to Provide feedback to management on overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Establish roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Provide guidance in operationalising the organisation's corporate governance policies, Establish roles, accountabilities and responsibilities of company directors, functions, and various committees in complying with corporate governance policies.\nAs part of **Continuous Process Improvement (Level 6)**, you will be expected to Keep abreast of industry best practices and trends, Evaluate the feasibility of new and emerging technologies, procedures and processes used in the industry or adjacent industries, Transform continuous improvement strategies into actionable plans, Develop strategies to optimise the value chain of the organisation's processes, Promote a strong culture of continuous improvement across the organisation, Lead improvement opportunities in line with the organisation's continuous improvement goals and targets.\nAs part of **Robotics and Automation Application (Level 6)**, you will be expected to Prepare business cases for implementing advanced robotics and automation to satisfy business and legislative requirements, Identify potential opportunities to improve robotics and automation approaches in the organisation, Refine parameters of robotics and automation processes to improve operational efficiency, Analyse alternative approaches to robotics and automation to enhance engineering precision and productivity, Develop robotics and automation application strategies, Analyse alternative approaches to robotics and automation to enhance manufacturing precision and productivity.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Asset Management (Level 6)**, you will be expected to Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with the organisation's and regulatory requirements, Drive an organisation culture centred on asset management excellence and continuous improvement, Synergise insights gathered from industry best practices to establish asset management strategy, Establish strategic asset management plans, policies and objectives that forms an integrated part of the organisation's management system, Establish a strategic asset management policies and objectives that forms an integrated part of the organisation's management system, Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with organisation's and regulatory requirements, Guide the formulation of organisation's asset management strategy, Drive asset management standards and systems throughout the organisation for continuous improvement, Endorse asset integrity compliance reports for submission, Endorse development and implementation of RCM frameworks, Endorse asset management policies, strategies and practices, Set and drive asset performance optimisation and maintenance management performance standards, Establish a strategic asset management plan, policies and objectives that forms an integrated part of the organisation's management system.\nAs part of **Artificial Intelligence Application (Level 6)**, you will be expected to Develop a business case for implementing AI to satisfy business and legislative requirements, Establish potential opportunities to initiate AI implementation in the organisation, Evaluate the benefits and trade-offs of implementing AI to the business, Develop a business case analysis on the cost-benefits of implementing AI, Analyse alternative approaches to AI to improve performance of engineering and maintenance processes, Assess the cost and return on investment of implementing AI, Develop AI application strategies, Identify macro trends and applicability of AI in relation to the industry for the organisation's adoption, Develop a business case for implementing AI to satisfy project and legislative requirements, Identify macro trends and applicability of AI in relation to the BE sector for the organisation's adoption, Evaluate the benefits and trade-offs of implementing AI to the project, Drive data interoperability in the organisation, Analyse alternative approaches to AI to improve performance of project execution and maintenance processes, Identify macro trends and applicability of AI in relation to the engineering services for the organisation's adoption.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Lean Manufacturing (Level 6)**, you will be expected to Formulate 'lean' enterprise models, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Identify critical wastes in specific functional areas, processes and/or levels within the organisation, Collect data on operations and wastes, Measure levels of waste generated, Formulate lean organisational structures, Formulate implementation plans for organisational 'lean' manufacturing, Analyse root causes of waste.\nAs part of **Strategy Planning (Level 6)**, you will be expected to Transform organisation's strategy plans to consider long cycles and macro-trends, Synergise resource allocation to the best investment opportunities to drive performance, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Transform organisation's competitive position and add value to its financial position, Identify strategic needs of organisation to enhance organisational performance, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that the organisation remains resilient and adaptive in times of instability, Set organisational directions, organisational goals and targets to contribute to organisational strategies, Review and evaluate findings to determine implications on the organisation, Review operational plans to relevant stakeholders for endorsement, Link resource allocation to the best investment opportunities to drive performance, Transform the organisation' strategy plans to consider long cycles and macro-trends, Transform the corporate strategy and policy to appropriately anticipate risk and uncertainty, ensuring that the organisation remains resilient and adaptable in times of instability, Ensure the organisation's competitive position and financial position, Identify strategic needs of the organisation to enhance organisational performance, Transform the organisation's competitive position and add value to its financial position, Transform the corporate strategy and policy to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability, Transform organisation' strategy plans to consider long cycles and macro-trends, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that organisation remains resilient and adaptive in times of instability, Review and refine organisational strategies and targets for endorsement purposes, Set and communicate Key Performance, Identify organisational strategic needs to enhance overall performance, Indicators (KPIs) for business functions, Set organisational strategies, directions, goals and targets, Facilitate the alignment of organisational strategies and targets with its vision, mission and values, in support of the achievement of organisational strategic goals, Apply strategic models and analysis tools to conduct internal and external business environmental reviews, Advance organisational relevance to sector needs and sustain financial viability, Synergise resource allocation to drive performance, Transform the department's strategy plans to consider current or emerging sector needs and macro-trends, Transform the corporate strategies and policies to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability.\nAs part of **Cyber Risk Management (Level 6)**, you will be expected to Establish organisation's position and strategy for assessing and managing cyber risk, Endorse strategies to effectively address the security risks, threats and vulnerabilities identified and evaluate potential costs to the organisation to implement the strategies, Determine security testing policies and authorise the management of all testing activities within the organisation, Articulate implications of potential cyber threats on requirements of organisational readiness and assessment techniques, Assess overall strength of the organisation's existing defences in light of evolving internal and external security landscape, Weigh potential business risks associated with cyber security risks, threats and vulnerabilities surfaced.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Innovation Management (Level 6)**, you will be expected to Transform innovation practices, Sustain innovative thinking and practices to support long-term organisational strategies, Develop innovation frameworks that are in line with the organisation's vision, mission and values, Influence development of innovation strategies aligned with long-term organisational objectives, Build a culture of innovation within the organisation to encourage continuous improvement, Incorporate innovation into leadership and management activities, Inspire organisation and garner support for innovative endeavours, Build a culture of innovation by endorsing creative risk-taking and acting as a sponsor for turning ideas into actions, Drive the success and sustainability of long-term innovation strategies, Drive the adoption of industry or market best practices in business operations, Lead the development of innovation strategies to align with long-term organisational goals and objectives, Sustain innovative thinking and practices to support long term organisational strategies, Influence development of innovation strategies aligned with long term organisational objectives, Lead innovative practices and garner support for a culture of innovation, Incorporate innovation into leadership and management activities and organisational strategies to promote innovation in the organisation, Direct development of innovation strategies to align to long term organisational objectives, Manage compliance with IP and patents, Direct development and review of innovation strategies to align to long term organisational objectives, Register new IP and patents for products, processes and formulae, Drive technology developments in integrated product development methods and systems, Lead innovative practices and nurture a culture of innovation, Direct the development and review of innovation strategies to align to long-term organisational objectives, Direct development of innovation strategies aligned with long-term functional objectives, Incorporate innovation into leadership and management activities and functional strategies to promote innovation in the function, Build a culture of innovation within the function to encourage continuous improvement, Sustain innovative thinking and practices to support long-term functional strategies, Direct development of innovation strategies aligned with long-term organisational objectives.\nAs part of **Business Performance Management (Level 6)**, you will be expected to Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standards, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Establish organisational guidelines for the adoption of organisational performance systems according to business objectives, Endorse Key Performance Indicators (KPIs) in assessing organisational performance as per industry best practices and regulatory standards, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Review blueprints for the addressing of gaps found in business processes to ensure their alignment to organisation mission and objectives, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review potential solutions for addressing of gaps found in business processes, to ensure alignment with organisation mission and objectives, Endorse key performance indicators for assessing organisational performance as per industry best practices and regulatory standards, Establish organisational guidelines for the adoption of performance systems, according to business objectives, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standard, Integrate key performance management elements in the business performance management framework, Define core metric and sales targets to measure business performance effectively, Define goals and business objectives for the organisation's performance management frameworks, Develop and establish business performance management framework through consideration of existing good practice models, Review blueprints for the addressing of gaps found in the business processes to ensure alignment to organisation mission and objectives.\nAs part of **Green Manufacturing Design and Implementation (Level 6)**, you will be expected to Establish the facility's priorities in green initiatives and environmental impact management, Formulate green initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact, Establish the manufacturing facilities' priorities in green manufacturing and environmental impact management, Formulate green manufacturing initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact of manufacturing processes, Establish the manufacturing facility's priorities in green manufacturing and environmental impact management.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 6)**, you will be expected to Drive an effective and responsible WSH culture, Drive WSH audits, Endorse WSH policies and frameworks, Drive WSH strategic plans, Liaise with external governing bodies on standards and legal compliance issues, Drive WSH continuous improvement activities and projects, Communicate WSH performance both internal and externally, Integrate WSH elements into the organisation's systems holistically, Integrate WSH elements into organisation's systems holistically, Endorse WSH policy and framework, Drive WSH strategic plan.\nAs part of **Audit and Review Management (Level 6)**, you will be expected to Drive compliance with audit requirements and schedules, Guide teams on international best practices for auditing, Review and sign-off on audits and non-conformance reports, Review dispute resolution and mediation activities, Build strong and effective relationships with internal and external stakeholders, Critique audits and audit reports, Guide teams on international best practice for auditing, Review and sign-off on audit and non-conformance reports, Build strong and effective relationship with internal and external stakeholders.\nAs part of **Applied Research and Development Management (Level 6)**, you will be expected to Lead new technologies and research techniques and integration into R&D projects, Build tools to translate business strategy into a portfolio of innovation initiatives, Build processes and structures to enhance the capabilities of the organisation to generate creative ideas for different purposes and with different value propositions, Drive the use of technology in research collaborations, Review and endorse R&D project proposal, Drive the use of technology in research collaboration, Lead the collaboration with multi-discipline team internally or externally so to co-create new products, Maintain up-to-date knowledge of technical developments within industry and market requirements, Build processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and with different value proposition, Lead the communication with management and non-technical team on R&D projects, Review manufacturing processes for new and improved products, Lead scientific and technical guidance to research teams on their projects, Interface with sales and marketing teams to understand the business and customer's needs so to translate into a portfolio of innovation initiatives, Manage new product pipeline and projects for product launches.\nAs part of **Budgeting (Level 6)**, you will be expected to Evaluate financial and treasury management policies, systems, budgets and plans for endorsement purposes, Advise senior management on refinements to financial and treasury management policies, systems, budgets and plans, Evaluate implications of financial and treasury management policies, systems, budgets and plans on the organisation, Review organisational financial and treasury management policies, systems, budgets and plans, Evaluate effectiveness in increasing business value, Align budget plans with organisation's strategic plans, Set direction for organisational budget planning in consultation with stakeholders.\nAs part of **Big Data Analytics (Level 6)**, you will be expected to Be responsible for the organisation's commitment to efficient and effective analyses of large datasets, Evaluate the benefits and trade-offs of implementing advanced analytics into strategic decision-making in new areas, Lead innovation in advanced analytics through adoption of new methodologies and identification of new datasets, Prepare business cases for implementing advanced analytical methods in new areas, Develop organisational advanced analytics application strategies, Investigate uses of advanced analytics and big data by other organisations and educational institutions, Investigate how advanced analytics and big data is being used by other organisations and educational institutions in a marine context, Develop organisational advanced analytics application strategy, Prepare a business case for implementing advanced analytical methods in new areas.\nAs part of **Business Continuity Planning (Level 6)**, you will be expected to Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events, Validate and approve business continuity frameworks, policies, strategies and plans, Approve business continuity framework, policies, strategies and plans, Ensure business continuity plans and crisis management plans are aligned to business continuity strategies to ensure organisational effectiveness in responding to disruptive events, Provide oversight to business continuity management within the organisation to ensure rapid responses during disruptive events, Articulate key principles to guide the design of the business continuity planning framework, Align business continuity plans with business strategies, Advocate regular review of business continuity framework, strategies, policies and plans to seek improvements that enhance organisational effectiveness in business continuity and crisis management in execution of crisis management plans, Approve business continuity framework, policies, strategies and plans for implementation, Endorse business continuity strategies, policies and plans.\nAs part of **Aviation Legislation Compliance (Level 6)**, you will be expected to Foster a culture of compliance and risk management in the workplace, Endorse conformance to organisational SOPs, Approve responses to address non-compliance when required, Drive leading practices in corporate governance and enterprise risk management, Provide guidance for internal and external compliance control, Define roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Evaluate organisational plans to monitor and internalise regulatory compliance and corporate governance in the organisation.\nAs part of **Business Opportunities Development (Level 6)**, you will be expected to Define strategic opportunities for the longest term value for the organisation, Expand strategic business development initiatives, prioritising opportunities that are in line with organisation strategic direction, Forecast implications of strategies and business targets for proactive mitigation, Weigh positive and negatives aspects to achieve optimal outcomes in negotiations, Oversee cross-functional relationships with internal and external stakeholders, Establish policies for communication to internal stakeholders to gather buy-ins, Establish policies for communication to internal stakeholders to gather buy-in, Identify and evaluate business opportunities locally and internationally to determine business viability, Exercise organisational awareness to understand potential strategic business partners' organisations to develop business relationships and opportunities, Review and refine business opportunities to prevent or mitigate business risks, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies.\nAs part of **Contract Development and Management (Level 6)**, you will be expected to Approve new contracts at organisational level, Collaborate with legal department to develop contract templates and approval procedures, Negotiate global agreements and contracts which span the organisation, Collaborate with legal department to guide others through contract disputes, Lead strategic contract review panels, Leverage opportunities to establish global service level agreements (SLA) and preferred supplier agreements (PSA).\nAs part of **Quality System Management (Level 6)**, you will be expected to Source and review relevant industry benchmarks for best practices in quality, Determine the organisation's QMS' performance against relevant industry benchmarks, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's QMS, Analyse the organisation's gaps and evaluation data and implement improvements, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's quality management systems, Devise a QMS for the organisation to achieve its objectives based on industry best-practices, Formulate the organisation's QA/QC policy and objectives in alignment with international quality standards and requirements as well as key client and stakeholder expectations, Evaluate organisation's quality management systems' performance against relevant industry benchmarks, Source and review relevant industry benchmarks for best practice in quality, Conduct opening and closing of external audits, Obtain approval from clients and auditees to disclose information required by external auditors, Embed a quality culture across the organisation by establishing promotions and reward schemes to encourage adoption and adherence to the QMS, Evaluate the organisation's quality management systems' performance against relevant industry benchmarks, Determine the organisation's QMS performance against relevant industry benchmarks.\nAs part of **Knowledge Management (Level 6)**, you will be expected to Create a conducive environment for knowledge management in the organisation, Set objectives of knowledge and information management strategies to communicate to relevant stakeholders, Review knowledge management systems, strategies and policies for endorsement purposes, Communicate business value of information usage and business knowledge to organisation, Direct development of knowledge and information management strategies.\nAs part of **Risk Compliance and Governance (Level 6)**, you will be expected to Provide feedback to management on overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Establish roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Provide guidance in operationalising the organisation's corporate governance policies, Establish roles, accountabilities and responsibilities of company directors, functions, and various committees in complying with corporate governance policies.\nAs part of **Continuous Process Improvement (Level 6)**, you will be expected to Keep abreast of industry best practices and trends, Evaluate the feasibility of new and emerging technologies, procedures and processes used in the industry or adjacent industries, Transform continuous improvement strategies into actionable plans, Develop strategies to optimise the value chain of the organisation's processes, Promote a strong culture of continuous improvement across the organisation, Lead improvement opportunities in line with the organisation's continuous improvement goals and targets.\nAs part of **Robotics and Automation Application (Level 6)**, you will be expected to Prepare business cases for implementing advanced robotics and automation to satisfy business and legislative requirements, Identify potential opportunities to improve robotics and automation approaches in the organisation, Refine parameters of robotics and automation processes to improve operational efficiency, Analyse alternative approaches to robotics and automation to enhance engineering precision and productivity, Develop robotics and automation application strategies, Analyse alternative approaches to robotics and automation to enhance manufacturing precision and productivity.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Asset Management (Level 6)**, you will be expected to Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with the organisation's and regulatory requirements, Drive an organisation culture centred on asset management excellence and continuous improvement, Synergise insights gathered from industry best practices to establish asset management strategy, Establish strategic asset management plans, policies and objectives that forms an integrated part of the organisation's management system, Establish a strategic asset management policies and objectives that forms an integrated part of the organisation's management system, Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with organisation's and regulatory requirements, Guide the formulation of organisation's asset management strategy, Drive asset management standards and systems throughout the organisation for continuous improvement, Endorse asset integrity compliance reports for submission, Endorse development and implementation of RCM frameworks, Endorse asset management policies, strategies and practices, Set and drive asset performance optimisation and maintenance management performance standards, Establish a strategic asset management plan, policies and objectives that forms an integrated part of the organisation's management system.\nAs part of **Artificial Intelligence Application (Level 6)**, you will be expected to Develop a business case for implementing AI to satisfy business and legislative requirements, Establish potential opportunities to initiate AI implementation in the organisation, Evaluate the benefits and trade-offs of implementing AI to the business, Develop a business case analysis on the cost-benefits of implementing AI, Analyse alternative approaches to AI to improve performance of engineering and maintenance processes, Assess the cost and return on investment of implementing AI, Develop AI application strategies, Identify macro trends and applicability of AI in relation to the industry for the organisation's adoption, Develop a business case for implementing AI to satisfy project and legislative requirements, Identify macro trends and applicability of AI in relation to the BE sector for the organisation's adoption, Evaluate the benefits and trade-offs of implementing AI to the project, Drive data interoperability in the organisation, Analyse alternative approaches to AI to improve performance of project execution and maintenance processes, Identify macro trends and applicability of AI in relation to the engineering services for the organisation's adoption.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Lean Manufacturing (Level 6)**, you will be expected to Formulate 'lean' enterprise models, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Identify critical wastes in specific functional areas, processes and/or levels within the organisation, Collect data on operations and wastes, Measure levels of waste generated, Formulate lean organisational structures, Formulate implementation plans for organisational 'lean' manufacturing, Analyse root causes of waste.\nAs part of **Strategy Planning (Level 6)**, you will be expected to Transform organisation's strategy plans to consider long cycles and macro-trends, Synergise resource allocation to the best investment opportunities to drive performance, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Transform organisation's competitive position and add value to its financial position, Identify strategic needs of organisation to enhance organisational performance, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that the organisation remains resilient and adaptive in times of instability, Set organisational directions, organisational goals and targets to contribute to organisational strategies, Review and evaluate findings to determine implications on the organisation, Review operational plans to relevant stakeholders for endorsement, Link resource allocation to the best investment opportunities to drive performance, Transform the organisation' strategy plans to consider long cycles and macro-trends, Transform the corporate strategy and policy to appropriately anticipate risk and uncertainty, ensuring that the organisation remains resilient and adaptable in times of instability, Ensure the organisation's competitive position and financial position, Identify strategic needs of the organisation to enhance organisational performance, Transform the organisation's competitive position and add value to its financial position, Transform the corporate strategy and policy to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability, Transform organisation' strategy plans to consider long cycles and macro-trends, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that organisation remains resilient and adaptive in times of instability, Review and refine organisational strategies and targets for endorsement purposes, Set and communicate Key Performance, Identify organisational strategic needs to enhance overall performance, Indicators (KPIs) for business functions, Set organisational strategies, directions, goals and targets, Facilitate the alignment of organisational strategies and targets with its vision, mission and values, in support of the achievement of organisational strategic goals, Apply strategic models and analysis tools to conduct internal and external business environmental reviews, Advance organisational relevance to sector needs and sustain financial viability, Synergise resource allocation to drive performance, Transform the department's strategy plans to consider current or emerging sector needs and macro-trends, Transform the corporate strategies and policies to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability.\nAs part of **Cyber Risk Management (Level 6)**, you will be expected to Establish organisation's position and strategy for assessing and managing cyber risk, Endorse strategies to effectively address the security risks, threats and vulnerabilities identified and evaluate potential costs to the organisation to implement the strategies, Determine security testing policies and authorise the management of all testing activities within the organisation, Articulate implications of potential cyber threats on requirements of organisational readiness and assessment techniques, Assess overall strength of the organisation's existing defences in light of evolving internal and external security landscape, Weigh potential business risks associated with cyber security risks, threats and vulnerabilities surfaced." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an General Worker / Operator in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe General Worker / Operator performs general duties, and cleaning and housekeeping tasks as assigned. He/She is required to assist in operating machinery under supervision and moving aircraft components, equipment and materials from the store to respective work areas. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives to ensure workspace efficiency and effectiveness. He works in a hangar or workshop and may be required to work in shifts. He should be comfortable with repetitive work activities and exposure to physically demanding work conditions such as long standing hours and extreme temperatures.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an NDT Level 3 Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe NDT Level 3 Engineer (Aircraft Engine / Component Maintenance) oversees non-destructive testing (NDT) of aircraft engines and components to test their durability and performance. He/She prescribes NDT methods, techniques and procedures to be used in accordance with applicable codes, standards and specifications. He ensures that all NDT inspections comply with the requirements of customers, original equipment manufactures (OEM) and EN 4179, NAS 410, National Aerospace and Defense Contractors Accreditation Program (NADCAP) as appropriate. He liaises with workshops and engineering teams for failure investigations and proposes engineering solutions for structural flaws and defects. He also conducts technical audits to ensure compliance with engineering standards manual and NDT requirements, and ensures proper documentation. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in NDT activities. He monitors staff performance and is expected to provide technical guidance to level 1 and level 2 NDT personnel. He is required to support the NDT team remotely or at site. He should be meticulous and systematic in carrying out his tasks, and should deploy critical and analytical thinking to identify discrepancies, resolve problems and mitigate potential risks in maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Non-destructive Testing Management (Level 3)**, you will be expected to Establish acceptance criteria, Evaluate NDT techniques for different types of materials, fabrication and product technology, Interpret NDT codes, standards, specifications and procedures, Interpret and evaluate results in terms of existing codes, standards and specifications, Designate particular NDT methods, techniques and procedures to be used in specific applications.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Non-destructive Testing Management (Level 3)**, you will be expected to Establish acceptance criteria, Evaluate NDT techniques for different types of materials, fabrication and product technology, Interpret NDT codes, standards, specifications and procedures, Interpret and evaluate results in terms of existing codes, standards and specifications, Designate particular NDT methods, techniques and procedures to be used in specific applications.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Operations Manager (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Operations Manager (Aircraft Engine / Component Maintenance) oversees and manages conformance of aircraft engine and component maintenance operations to original equipment manufacturer (OEM), customer and regulatory requirements. He/She provides project management oversight and drives implementation of reliable maintenance programmes. He is accountable for optimising resource allocation and maintenance planning for enhanced productivity and business impact. He also drives improvements to maintenance capabilities and guides resolution of technical issues. He is responsible for establishing the maintenance organisation structure, managing the operating budget and implementing strategic departmental plans to achieve business goals. He is accountable for compliance of maintenance works with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure smooth operations and achieve desired organisational outcomes. He should be able to consider a broad range of factors to arrive at optimal decisions to ensure business continuity especially during unforeseen delays in maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Assistant (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Assistant (Aircraft Engine / Component Maintenance) monitors inventory status and stock availability, and prepares sub-contract orders for outsourced maintenance and repair works and material procurement. He/She verifies the accuracy of invoices for spares and consumables, submits warranty claims to original equipment manufacturers (OEMs), and resolves material and logistics disputes in consultation with various departments as required. He is expected to comply with airworthiness and legislative requirements, as well as the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives and lean practices in the workplace. He should possess planning, organisation and stakeholder management skills. He should be a team player, possess good verbal and written communication skills, and perform well under pressure to assist his team members in ensuring adherence to planned maintenance schedules and uninterrupted supply of planned resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\n\n**Technical Capabilities:**\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Executive (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Executive (Aircraft Engine / Component Maintenance) establishes aircraft engine and component maintenance schedules, releases and work orders for on-time delivery according to customer requirements. He/She plans for manpower and resources, and monitors the status of maintenance works for adherence to project schedules. He liaises with customers, workshops and suppliers for material requirements planning and technical and programme reviews. He supports supply chain and logistics planning through contract negotiations, vendor sourcing, inventory planning and control and provisioning of spares and consumables to meet flowchart targets. He analyses data from supply chain management (SCM) systems and conducts supplier performance and capability assessments. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in non-destructive testing (NDT) activities. He monitors staff performance and is expected to provide technical guidance to junior team members. He should be highly methodical and proactive, and should possess planning and forecasting skills. He should possess good communication skills and collaborate with internal and external stakeholders to ensure adherence to planned maintenance schedules and maximum utilisation of resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Warehouse Inventory Control and Audit (Level 3)**, you will be expected to Implement appropriate inventory control systems by displaying understanding of Kanban systems, Implement inventory control systems and processes through minimum and maximum stock levels, Analyse audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Maintain appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Analyse information flow and product identification compliance through EDI, Collaborate with users to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Warehouse Inventory Control and Audit (Level 3)**, you will be expected to Implement appropriate inventory control systems by displaying understanding of Kanban systems, Implement inventory control systems and processes through minimum and maximum stock levels, Analyse audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Maintain appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Analyse information flow and product identification compliance through EDI, Collaborate with users to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Manager (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Manager (Aircraft Engine / Component Maintenance) is responsible for strategising long-term supply chain management plans, optimising aircraft engine and component maintenance planning and resource management, and driving supplier capability and performance enhancement programmes. He/She develops vendor management strategies and leads technology application to strengthen sourcing, inventory and warehousing operations. He provides project management oversight for engine servicing operations and manages technical and programme reviews with customers and suppliers. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure smooth operations and achieve desired organisational outcomes. He should be able to consider a broad range of factors to arrive at optimal decisions to ensure business continuity especially during unforeseen delays in maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Supplier Management and Capability Development (Level 4)**, you will be expected to Monitor and ensure that supplier performance is properly monitored and regularly reviewed, Measure and record realisation of benefits achieved as a result of the performance management regime, Manage implementation of supplier development initiatives and programmes, Monitor and assess effectiveness of the initiatives and programmes, Maintain strategic partnerships with key suppliers and facilitate relationship development.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Asset Management (Level 4)**, you will be expected to Manage organisational asset management activities, Develop the organisation's asset management standards and processes, Monitor and measure the occurrences of non-conformances against asset management standards as part of asset management audit process, Incorporate asset management standards and processes into organisation's operational activities, Review periodically the asset management standards and processes to identify areas for improvement, Develop organisation's asset management standards and processes, Incorporate asset management standards and processes into organisation's maintenance and operational activities, Manage the implementation of organisational asset management activities, Manage asset integrity plan deployment, Incorporate asset integrity procedures into predictive and preventive maintenance planning and scheduling, Manage asset lifecycle activities, Review and recommend improvements on asset management lifecycle activities, Develop asset integrity compliance reports, Review asset integrity audit reports to identify issues and recommend corrective measures.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Contract Development and Management (Level 4)**, you will be expected to Arrange contract-signing and sealing, Prepare new contracts using standard templates, Catalogue contracts in system upon agreement, Track adherence to contract terms, Manage centralised contract-filing systems, Execute contract administration tasks, Provide records and documentation to support contract audits and dispute resolutions, Monitor contract lifecycles and expiries to facilitate contract renewals as necessary, Review supplier efficiency and effectiveness, Drive contract creation timelines and milestones, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics, Facilitate tender development and submissions, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Production Planning (Level 4)**, you will be expected to Track and investigate variances to production plans, Identify production priorities to meet customer and market expectations and set targets, Define production targets required to meet cycle time indices, Follow review procedures to identify opportunities to improve scheduling processes, Schedule planned shutdowns at suitable times, Develop schedules to match production priorities, Adjust production schedules in response to typical and atypical variables, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Identify and confirm resource requirements, Forecast production demand against internal capacity and resources, Match work allocations to competencies available in the work teams according to enterprise procedures, Present data and analyses to support and maximise accuracy of forecasts, Analyse production targets, Monitor actual production rates against plans and adjust as necessary, Confirm that resources and personnel are available to meet schedules, Plan production timelines according to organisational requirements and resource availability, Communicate the production plans to relevant personnel, Analyse past production rates and articulate impact on new production plans, Determine production plan to meet production targets, Coordinate execution of production plan, Determine follow-up actions to meet production plan, Identify production targets and production cycle time indices, Evaluate production and cycle time performance against production plan, Define production indices target required to meet cycle time indices.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Enterprise Database System Administration (Level 4)**, you will be expected to Develop reactive solutions to handle high loads and avoid resource starvation, Facilitate standard control procedures according to database management business continuity plans and disaster recovery plans, Review performance diagnostics and troubleshooting reports to improve data management operations, Facilitate optimisation plans to increase flexibility in database capacity, Develop risk management measures for business continuity and disaster recovery, Review security monitoring reports according to database operational procedures, Develop security monitoring and incident reporting requirements for enterprise database system operations in accordance to organisation's information security frameworks.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Supply Chain Solutioning (Level 4)**, you will be expected to Develop appropriate performance indicators for supply chain operation management, Simulate optimisation plans for supply chain operation with models such as conducting experiments with different parameters in terms of order quantity and lead time for inventory models, Adopt integrated solution approaches to manage supply chain, Develop optimisation plans for supply chain operating models to close identified gaps, taking into account customer needs.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Warehouse Inventory Control and Audit (Level 5)**, you will be expected to Lead implementation of inventory control systems aligned to business strategies, Evaluate appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Provide guidance on audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Devise strategies on inventory control systems and processes in accordance to industry standards, Drive strategies to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports, Provide guidance on methods to improve inventory accuracy and reporting.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Supplier Management and Capability Development (Level 4)**, you will be expected to Monitor and ensure that supplier performance is properly monitored and regularly reviewed, Measure and record realisation of benefits achieved as a result of the performance management regime, Manage implementation of supplier development initiatives and programmes, Monitor and assess effectiveness of the initiatives and programmes, Maintain strategic partnerships with key suppliers and facilitate relationship development.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Asset Management (Level 4)**, you will be expected to Manage organisational asset management activities, Develop the organisation's asset management standards and processes, Monitor and measure the occurrences of non-conformances against asset management standards as part of asset management audit process, Incorporate asset management standards and processes into organisation's operational activities, Review periodically the asset management standards and processes to identify areas for improvement, Develop organisation's asset management standards and processes, Incorporate asset management standards and processes into organisation's maintenance and operational activities, Manage the implementation of organisational asset management activities, Manage asset integrity plan deployment, Incorporate asset integrity procedures into predictive and preventive maintenance planning and scheduling, Manage asset lifecycle activities, Review and recommend improvements on asset management lifecycle activities, Develop asset integrity compliance reports, Review asset integrity audit reports to identify issues and recommend corrective measures.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Contract Development and Management (Level 4)**, you will be expected to Arrange contract-signing and sealing, Prepare new contracts using standard templates, Catalogue contracts in system upon agreement, Track adherence to contract terms, Manage centralised contract-filing systems, Execute contract administration tasks, Provide records and documentation to support contract audits and dispute resolutions, Monitor contract lifecycles and expiries to facilitate contract renewals as necessary, Review supplier efficiency and effectiveness, Drive contract creation timelines and milestones, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics, Facilitate tender development and submissions, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Production Planning (Level 4)**, you will be expected to Track and investigate variances to production plans, Identify production priorities to meet customer and market expectations and set targets, Define production targets required to meet cycle time indices, Follow review procedures to identify opportunities to improve scheduling processes, Schedule planned shutdowns at suitable times, Develop schedules to match production priorities, Adjust production schedules in response to typical and atypical variables, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Identify and confirm resource requirements, Forecast production demand against internal capacity and resources, Match work allocations to competencies available in the work teams according to enterprise procedures, Present data and analyses to support and maximise accuracy of forecasts, Analyse production targets, Monitor actual production rates against plans and adjust as necessary, Confirm that resources and personnel are available to meet schedules, Plan production timelines according to organisational requirements and resource availability, Communicate the production plans to relevant personnel, Analyse past production rates and articulate impact on new production plans, Determine production plan to meet production targets, Coordinate execution of production plan, Determine follow-up actions to meet production plan, Identify production targets and production cycle time indices, Evaluate production and cycle time performance against production plan, Define production indices target required to meet cycle time indices.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Enterprise Database System Administration (Level 4)**, you will be expected to Develop reactive solutions to handle high loads and avoid resource starvation, Facilitate standard control procedures according to database management business continuity plans and disaster recovery plans, Review performance diagnostics and troubleshooting reports to improve data management operations, Facilitate optimisation plans to increase flexibility in database capacity, Develop risk management measures for business continuity and disaster recovery, Review security monitoring reports according to database operational procedures, Develop security monitoring and incident reporting requirements for enterprise database system operations in accordance to organisation's information security frameworks.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Supply Chain Solutioning (Level 4)**, you will be expected to Develop appropriate performance indicators for supply chain operation management, Simulate optimisation plans for supply chain operation with models such as conducting experiments with different parameters in terms of order quantity and lead time for inventory models, Adopt integrated solution approaches to manage supply chain, Develop optimisation plans for supply chain operating models to close identified gaps, taking into account customer needs.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Warehouse Inventory Control and Audit (Level 5)**, you will be expected to Lead implementation of inventory control systems aligned to business strategies, Evaluate appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Provide guidance on audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Devise strategies on inventory control systems and processes in accordance to industry standards, Drive strategies to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports, Provide guidance on methods to improve inventory accuracy and reporting." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Supervisor (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Supervisor (Aircraft Engine / Component Maintenance) plans aircraft engine and component maintenance works, updates works orders and supports in planning of resources for servicing and recovery operations. He/She allocates work packages to sub-contractors, conducts inventory planning and control, reviews warranty claims, and coordinates the timely arrival of spares and consumables to meet flowchart targets. He analyses data from supply chain management (SCM) systems, monitors supplier performance and schedules regular programme reviews with customers and suppliers. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He should be methodical and well-organised, and should possess planning and stakeholder management skills. He should be a team player, possess good verbal and written communication skills, and participate in cross-departmental problem-solving to ensure adherence to planned maintenance schedules and uninterrupted supply of planned resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Quality Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Quality Engineer (Aircraft Engine / Component Maintenance) implements the organisations quality management system (QMS) to identify deviations and potential risks in the aircraft engine and component maintenance processes. He/She conducts internal and external quality audits, root cause analyses and quality investigations to ensure conformance of maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He proposes corrective actions for quality issues in engine parts and components, and ensures that all non-conformances and tracked and rectified. He validates first article inspection (FAI) results to ensure conformance of engines and components to design specifications and customer requirements. He may be authorised by the company to certify engines and components for release to service (fulfil SAR-145 and AC 155 requirements).He proposes updates to the technical library and Maintenance Organisation Exposition, and ensures distribution of latest airworthiness directives to workshops. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in quality control activities. He monitors staff performance, provides technical guidance to quality inspectors/technicians and conduct airworthiness-related training when required. He should be meticulous and systematic in carrying out his tasks, and should deploy critical and analytical thinking to identify discrepancies, resolve problems and mitigate potential quality risks in maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Audit and Review Management (Level 2)**, you will be expected to Identify types of information required for audits, Record results of audits, Identify types of audits and their purposes, Collect and submit data and other documents according to SOPs.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Precision Measurement (Level 3)**, you will be expected to Analyse measuring errors to evaluate calibration and measurement capabilities, Document process capability indices for records, Interpret measurement terminologies for the field of calibration and measurement, Interpret GD&T symbols on technical drawings for conformity in measurements, Measure surface finishes of parts for verification of surface conformity, Measure and analyse cylindrical parts using roundness measuring machines, for verification of product quality, Document processes using basic statistical methods for measurement reports and quality assurance (QA) records, Perform layout inspections using CMM for product conformity, Define metrology standards for length measurement according to quality requirements.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Audit and Review Management (Level 2)**, you will be expected to Identify types of information required for audits, Record results of audits, Identify types of audits and their purposes, Collect and submit data and other documents according to SOPs.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Precision Measurement (Level 3)**, you will be expected to Analyse measuring errors to evaluate calibration and measurement capabilities, Document process capability indices for records, Interpret measurement terminologies for the field of calibration and measurement, Interpret GD&T symbols on technical drawings for conformity in measurements, Measure surface finishes of parts for verification of surface conformity, Measure and analyse cylindrical parts using roundness measuring machines, for verification of product quality, Document processes using basic statistical methods for measurement reports and quality assurance (QA) records, Perform layout inspections using CMM for product conformity, Define metrology standards for length measurement according to quality requirements.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Quality Manager (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Quality Manager (Aircraft Engine / Component Maintenance) approves the organisations quality management system (QMS) including quality assurance, quality control and inspection standards for aircraft engine and component maintenance. He/She is accountable for internal and external quality audits, impact analyses and quality investigations to drive conformance of maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He provides technical expertise for corrective and preventive actions for quality issues in aircraft engines and components. He endorses the certificate of conformance (CoC) for first article inspection (FAI) of engines and components. He approves updates to the technical library and Maintenance Organisation Exposition and sanctions alternative processes, tools and inspection technologies. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He possesses a quality, safety and risk compliance mindset, and is able to consider issues from multiple perspectives to make well-informed and effective decisions for the function. He demonstrates strong leadership, strategic thinking and organisational management skills to pre-empt quality risks in maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Image Processing and Industrial Vision Inspection (Level 4)**, you will be expected to Evaluate and fine-tune image processing parameters to get the best result, Explore ideas and techniques for digital image processing and industrial vision inspections in consultation with key stakeholders, Develop project plans to incorporate image pre-processing, feature extraction, defect inspection, dimension measurement and post-processing technologies into an image analysis system.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Geometric Dimensioning and Tolerancing (Level 4)**, you will be expected to Perform worst-case tolerance stack analyses on the degree and variation of fit of design assemblies, to determine maximum expected variation, Perform statistical variation tolerance stack analyses on the degree and variation of fit of design assembly, to determine expected variation, Determine methods of reducing or eliminating tolerance accumulation, to meet optimal component tolerances, Report on component tolerances using GD&T systems, Analyse engineering drawings to interpret GD&T requirements, Determine optimal component tolerances, in accordance with requirements.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Precision Measurement (Level 5)**, you will be expected to Review technologies for scanning electron microscopes, microprobes and atomic force microscopy, to evaluate suitability of applications to meet measurement requirements, Propose alternative measurement methods to optimise measurement activities' values in different situations, Develop plans to implement advanced metrology systems in manufacturing processes to meet measurement requirements, Analyse measurement requirements to determine need to utilise advanced metrology systems, Review technologies for scanning electron microscopes, microprobes and/or atomic force microscopy, to evaluate suitability of applications to meet measurement requirements.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Image Processing and Industrial Vision Inspection (Level 4)**, you will be expected to Evaluate and fine-tune image processing parameters to get the best result, Explore ideas and techniques for digital image processing and industrial vision inspections in consultation with key stakeholders, Develop project plans to incorporate image pre-processing, feature extraction, defect inspection, dimension measurement and post-processing technologies into an image analysis system.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Geometric Dimensioning and Tolerancing (Level 4)**, you will be expected to Perform worst-case tolerance stack analyses on the degree and variation of fit of design assemblies, to determine maximum expected variation, Perform statistical variation tolerance stack analyses on the degree and variation of fit of design assembly, to determine expected variation, Determine methods of reducing or eliminating tolerance accumulation, to meet optimal component tolerances, Report on component tolerances using GD&T systems, Analyse engineering drawings to interpret GD&T requirements, Determine optimal component tolerances, in accordance with requirements.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Precision Measurement (Level 5)**, you will be expected to Review technologies for scanning electron microscopes, microprobes and atomic force microscopy, to evaluate suitability of applications to meet measurement requirements, Propose alternative measurement methods to optimise measurement activities' values in different situations, Develop plans to implement advanced metrology systems in manufacturing processes to meet measurement requirements, Analyse measurement requirements to determine need to utilise advanced metrology systems, Review technologies for scanning electron microscopes, microprobes and/or atomic force microscopy, to evaluate suitability of applications to meet measurement requirements.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Repair Engineer / Process Engineer in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Repair Engineer/Process Engineer implements reliable maintenance programmes and ensures upkeep of the maintenance organisation structure in accordance with regulatory requirements. He/She defines procedures and specifications for fabrication, rework and repairs. He ensures adherence of maintenance works to customer requirements and project schedules. He plans for manpower and resources for maintenance works, prescribes usage of appropriate tools and equipment, and ensures compliance with technical specifications. He conducts root cause analyses and failure investigations, and design repair schemes and modifications to rectify defects. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft engine and component maintenance. He monitors staff performance and is expected to provide technical guidance to technicians. He should be well-organised, have a systematic approach to problem-solving and be able to communicate with team members and external parties to ensure smooth operations for desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Aerospace Heat Treatment Process (Level 3)**, you will be expected to Analyse the effects of case and induction hardening, Report on the selected base metals and heat treatment processes including economics, quality control, environment and safety considerations, Analyse the effects of phase transformations, using CCT diagrams, Draw schematic logic pictures depicting the heat treatment process performed by purpose and attained properties, Select optimal base metals and heat treatment processes to meet end product property requirements, Determine carburising time and process recipes based on material types and required properties after heat treatment, Analyse the effects of nitriding and nitrocarburising, Analyse the effects of annealing operations, Review the required properties of components to shortlist the range of suitable materials and heat treatment processes.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Aerospace Heat Treatment Process (Level 3)**, you will be expected to Analyse the effects of case and induction hardening, Report on the selected base metals and heat treatment processes including economics, quality control, environment and safety considerations, Analyse the effects of phase transformations, using CCT diagrams, Draw schematic logic pictures depicting the heat treatment process performed by purpose and attained properties, Select optimal base metals and heat treatment processes to meet end product property requirements, Determine carburising time and process recipes based on material types and required properties after heat treatment, Analyse the effects of nitriding and nitrocarburising, Analyse the effects of annealing operations, Review the required properties of components to shortlist the range of suitable materials and heat treatment processes.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Engineering Service Engineer / Senior Technical Service Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Engineering Service Engineer/Senior Technical Service Engineer (Aircraft Engine / Component Maintenance) is responsible for provision of technical expertise to optimise engineering solutions for aircraft engine and component maintenance works using advanced engineering problem-solving techniques. He/She refines scope of maintenance based on customer requirements, and leads technical and programme reviews with customers and suppliers. He reviews special process control plans, leads inspections and functional checks for conformance of maintenance works to technical specifications and verifies technical reports and documentation. He reviews compliance of maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for technical personnel. He works in an office environment and provide troubleshooting assistance on site when necessary. He should possess an enquiring and analytical mind and have a knack for investigating issues, analysing multifaceted engineering problems and developing optimal solutions.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Aerospace Heat Treatment Process (Level 4)**, you will be expected to Perform simulations and experiments in adapting heat treatment parameters to assess usefulness of changes in material properties for applications, Perform analyses on the effects of heat treatment on weldments, Evaluate effects of heat treatment processes and materials on value-added, strength/weight-ratio increase, property improvements and endurance, Perform finite element simulations and analyses on the effects of heat treatment processes, Evaluate effects of alloying elements, and component dimensions, on phase transformations occurring upon cooling from austenitising temperature, Evaluate and refine parameters of heat treatment processes, using advanced metrology, to improve component properties, Perform theoretical analyses on the effects of heat treatment processes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Automated System Design (Level 4)**, you will be expected to Use statistical and automation software to monitor robots' performances, Establish acceptance criteria, specifications and standard operating procedures (SOPs), Plan and develop routes for robots, Use statistical and automation software to monitor robot performance, Plan and develop routes for mobile robot, Establish acceptance criteria, specifications and Standard Operating Procedure (SOP), Plan and develop routes for robots and automated machinery, Use statistical and automation software to monitor robot and automated machinery performance.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Aerospace Heat Treatment Process (Level 4)**, you will be expected to Perform simulations and experiments in adapting heat treatment parameters to assess usefulness of changes in material properties for applications, Perform analyses on the effects of heat treatment on weldments, Evaluate effects of heat treatment processes and materials on value-added, strength/weight-ratio increase, property improvements and endurance, Perform finite element simulations and analyses on the effects of heat treatment processes, Evaluate effects of alloying elements, and component dimensions, on phase transformations occurring upon cooling from austenitising temperature, Evaluate and refine parameters of heat treatment processes, using advanced metrology, to improve component properties, Perform theoretical analyses on the effects of heat treatment processes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Automated System Design (Level 4)**, you will be expected to Use statistical and automation software to monitor robots' performances, Establish acceptance criteria, specifications and standard operating procedures (SOPs), Plan and develop routes for robots, Use statistical and automation software to monitor robot performance, Plan and develop routes for mobile robot, Establish acceptance criteria, specifications and Standard Operating Procedure (SOP), Plan and develop routes for robots and automated machinery, Use statistical and automation software to monitor robot and automated machinery performance.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior NDT Level 3 Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior NDT Level 3 Engineer (Aircraft Engine / Component Maintenance) manages non-destructive testing (NDT) for assessing the quality of aircraft engines and components. He/She establishes new NDT techniques and qualify new procedures. He drives compliance of all NDT inspections with the requirements of customers, original equipment manufacturer (OEM) and EN 4179, NAS 410, National Aerospace and Defense Contractors Accreditation Program (NADCAP) as appropriate. He drives collaboration with workshops and engineering teams for failure investigations and recommends engineering solutions for structural flaws and defects. He develops special process control plans and manages equipment maintenance and operator certification programmes. He also monitors results of NDT for trends and corrective actions, and leads quality audits to ensure compliance with relevant standards and NDT requirements. He reviews compliance with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in NDT for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and training for level 1 and level 2 NDT personnel. He is able to work cross-functionally, employing critical reasoning, analytical thinking and problem-solving skills to identify deviations and mitigate potential quality risks in maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Non-destructive Testing Management (Level 4)**, you will be expected to Evaluate and qualify new NDT procedures against existing codes, standards and specifications, Establish and approve new NDT techniques, Communicate new NDT procedures to stakeholders, Conduct training for NDT level 1 and 2 personnel for certification in the various NDT methods, Define specific and measurable learning outcomes to determine the knowledge, skills and attitudes required of learners, Develop resources for learning activities.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Non-destructive Testing Management (Level 4)**, you will be expected to Evaluate and qualify new NDT procedures against existing codes, standards and specifications, Establish and approve new NDT techniques, Communicate new NDT procedures to stakeholders, Conduct training for NDT level 1 and 2 personnel for certification in the various NDT methods, Define specific and measurable learning outcomes to determine the knowledge, skills and attitudes required of learners, Develop resources for learning activities." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Operations Manager / Senior Technical Manager in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Operations Manager/Senior Technical Manager leads and manages the operation of his/her division, ensuring all maintenance activities including engine assembly, disassembly, functional test of systems and components are performed in accordance with Original Equipment Manufacturer (OEMs) technical manuals, organisational and regulatory requirements. He strategises condition-based maintenance programmes, and approves maintenance plans and maintenance organisation structure. He guides resolution of engineering problems and drives regular review meetings with stakeholders. His responsibilities include developing functional plans in alignment with business strategies and goals, establishing operating budget and capital investment plans, and key performance indicators (KPIs) to meet business goals. He drives talent recruitment and management for the organisation. He promotes compliance with airworthiness and legislative requirements, while endorsing the organisation's standard operating procedures (SOPs), safety, health, risk and quality systems. He champions the concept of a lean enterprise and sustainability practices. He also strategises continuous improvement projects, data analytics and digital innovation initiatives to enhance business competitiveness. He is a key organisational expert who advises senior executive management and stakeholders on all strategic, engineering and operational matters. He must demonstrate strategic thinking, foresight and leadership capabilities, and manage relationships with internal and external stakeholders to achieve desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Continuous Process Improvement (Level 5)**, you will be expected to Monitor and evaluate improvement processes to identify further refinements, Manage change to facilitate transition or incorporation of new continuous improvement systems and processes, Implement systems and processes to facilitate continuous improvement, Develop recommendations and plans for improvements, Identify improvement opportunities in line with organisation's continuous improvement goals and targets, Monitor and evaluate continuous improvement processes to identify further refinements, Implement systems and processes to facilitate continuous improvements.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Supply Chain Solutioning (Level 5)**, you will be expected to Formulate priorities in measuring key performance of supply chain operations management, Formulate supply chain operations strategies to meet customer needs, Evaluate proposed supply chain operating models by business impact, ensure marketing competitiveness and meeting future customer needs, Drive implementation of supply chain operation optimisation models.\nAs part of **Risk Compliance and Governance (Level 5)**, you will be expected to Identify non-compliances based on relevant legislative and regulatory requirements, Identify legislative and regulatory requirements relevant to the organisation's risk and corporate governance, Determine appropriate responses to address non-compliances within scope of relevant legislative and regulatory requirements, Propose and evaluate appropriate compliance programmes and management systems in consultation with management.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Contract Development and Management (Level 5)**, you will be expected to Lead internal contract audits and guide others through external audits, Negotiate single contracts pertaining to specific projects, Approve new contracts on project basis, Review new contracts to suggest amendments, Lead contract management meetings, Report contract progress to relevant internal and external stakeholders, Identify performance issues against contract terms, Initiate post-contract analyses, evaluation and reporting, Drive business negotiations with vendors to ensure business profitability, Oversee management of contract creation, evaluation, negotiation and tendering, Formulate metrics for supplier assessment, Determine needs of organisation and construct specifications for purchases, Formulate strategies to obtain optimum mix of reliability, costs and services from service provider, Evaluate tendering risks, Formulate strategies to obtain optimum mix of reliability, costs and services from service providers, Determine needs of organisation and construct specifications for purchases, Oversee management of contract creation, evaluation, negotiation and tendering.\nAs part of **Quality System Management (Level 5)**, you will be expected to Liaise with external suppliers and clients, Maintain quality control record systems, Develop QA/QC processes and procedures and quality requirements in compliance with relevant quality standards and organisation's policies, Monitor quality system, Develop QA/QC processes and procedures and product and service quality requirements in compliance with international quality standards and organisation's policy, Consolidate audit findings to prepare reports on QMS and QA/QC performance, Analyse reports to highlight QMS gaps and training needs, Facilitate and review findings from external audit to rectify non-compliances, Develop a QA/QC competency framework for functional training, Assign roles and responsibilities for executing quality assurance activities across relevant departments and incumbents, Establish internal audits, checklists and forms for respective departments, Implement industry best-practices and improvement initiatives to address QMS and QA/QC gaps, Liaise with external suppliers and/or clients.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Asset Management (Level 5)**, you will be expected to Formulate the organisation's asset management strategy built on core asset management concepts and key influencing factors, Integrate insights gathered from data sources to enhance the organisation's asset management regime and strategy, Communicate the importance of an asset management system for operational activities to internal and external stakeholders, Determine corrective and preventive processes to rectify non-conformance areas in asset management framework, Formulate key performance criteria and methods to assess effectiveness of organisation's asset management system, Devise implementation roadmap for asset management system, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisational standards and industry regulatory requirements, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisation standards and industry's regulatory requirements, Communicate the importance of an asset management system for maintenance and operational activities to internal and external stakeholders, Integrate insights gathered from maintenance data to enhance the organisation's asset management maintenance regime and strategy, Review asset integrity compliance reports to ensure compliance with regulatory and corporate requirements for plant, equipment and system asset integrity, Review and approve maintenance and/or renewal programmes for assets based on defined parameters, Drive compliance of asset management system and framework, Drive improvements in all aspects of asset management, Integrate asset integrity management standards and systems throughout the organisation, Develop and implement asset management policies, strategies and practices.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 5)**, you will be expected to Communicate WSH performance across the organisation??, Audit WSH system in accordance with legal and system requirements, Manage and direct WSH activities, Recommend continuous improvement of WSH policies and procedures, Manage and review WSH performance, Set and monitor WSH targets and KPIs, Communicate WSH performance across the organisation, Recommends continuous improvement of WSH policy and procedures, Set and monitor WSH targets and KPI's, Manage and direct workplace WSH activities, Audit WSH system in accordance to legal and system requirements.\nAs part of **Production Planning (Level 5)**, you will be expected to Drive production planning and scheduling improvement projects, Resolve conflicting demands among different production teams and activities, Evaluate production and cycle time performance against production plans, Identify potential planning and scheduling problems and produce appropriate contingency plans, Evaluate production systems and their physical and mathematical models, Apply concepts of modelling complex systems, review of basic probability and statistics and build valid and credible simulation models, Define production priorities to meet business strategies, Evaluate heuristics-based and simulation-based planning and scheduling approaches and the hands-on modelling of planning and scheduling models, Liaise with production departments to maintain current and future planning objectives, Identify and confirm resource requirements, Forecast production demand vis-à-vis internal capacity and resources, Identify production priorities to meet customer and market expectations and set targets, Follow review procedures to identify opportunities to improve scheduling processes, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Develop schedules to match production priorities, Track and investigate variances to plans, Schedule planned shut-downs at suitable times, Adjust the schedules in response to typical and atypical variables, Confirm the activities and resources that are required to achieve the engineering methods and procedures, Incorporate new schedules into the engineering process with minimal disruption, Identify the most suitable sequence of activities, Ensure that schedules are capable of meeting all relevant requirements, Schedule the time and resources available for undertaking the activities, Identify potential difficulties and produce appropriate contingency plans, Ensure that schedules comply with all relevant regulations, directives and guidelines.\nAs part of **Supplier Management and Capability Development (Level 5)**, you will be expected to Establish appropriate metrics and key performance indicators (KPIs) to evaluate supplier performance, Devise risk mitigation strategies to pre-empt and address potential risks associated with the supplier relationship, Formulate supplier management and capability development strategies and plans to monitor and drive performance improvement, Align supplier performance objectives and relationship management activities with business objectives, Develop organisational policies, standards, and guidelines to ensure effective supplier management across the supply chain, Lead collaborative supplier partnerships that reduce costs and risks and create opportunities for innovation and value creation.\nAs part of **Enterprise Database System Administration (Level 5)**, you will be expected to Formulate information security guidelines based on organisation's information security frameworks, Formulate processes for measuring operational and financial performance, Formulate and evaluate current and future database capacity requirements, Drive refinement of enterprise database systems, Lead development of analysis and reporting of data for use in informed decision-making by senior management, Drive and evaluate emerging trends of enterprise database management in logistics industry, Formulate database system implementation procedures and standards to enhance logistics operation efficiency, Formulate business continuity plans and disaster recovery plans.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Cyber Risk Management (Level 5)**, you will be expected to Develop strategies to address loopholes and ensure appropriate levels of protection, confidentiality, integrity and personal data protection, Evaluate options and decide on suitable treatment of cyber risks, threats and vulnerabilities, Direct improvements or modifications to vulnerability assessment techniques in view of emerging security risks and threats, Lead the implementation of cyber risk assessment activities throughout organisation, ensuring alignment with organisation's policies and principles, Pre-empt risks, vulnerabilities and threats across organisation policies, processes and defences, Evaluate effectiveness of current cyber risk assessment techniques, Analyse cybersecurity loopholes identified and project business risk and impact to the organisation, Guide the development of cyber risk assessment techniques.\nAs part of **Aviation Legislation Compliance (Level 5)**, you will be expected to Review performance indicators of operation of compliance programmes and management systems in identifying non-compliance, Propose and evaluate appropriate compliance programmes and/or management systems in consultation with relevant stakeholders, Formulate and drive conformance to organisational SOPs, Guide responses to address non-compliance within scope of relevant legislative and regulatory requirements, Identify the requirement of ANO, Understand the functions of and relationships between International ICAO and Singapore aviation legislation.\nAs part of **Internet of Things Implementation (Level 5)**, you will be expected to Formulate strategies for industrial IoT implementation, Determine the platforms for storing and managing IoT related information provided in a networked environment, Conceptualise and articulate solutions making use of IoT.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Big Data Analytics (Level 5)**, you will be expected to Motivate departments to utilise data analytics in making strategic decisions, Conceptualise new data models and evaluate existing models for suitability, Define areas of focus that can be analysed using advanced methods to support R&D, design and production processes, Provide leadership and guidance for analysis of both internal and external data, Devise ways of incorporating advanced analytical findings into business development opportunities, Conceptualise new data models and evaluate existing models for suitability in a marine context.\nAs part of **Robotics and Automation Application (Level 5)**, you will be expected to Determine post-processing procedures for operational activities using robotics and automation, Formulate processes and procedures for operational activities using robotics and automation, Ensure procedures and operations are implemented according to plan and WSH requirements, Determine range of applications, resources, skill requirements and production feasibility of automation technologies and robotic systems, Develop technical operating procedures for robotics and automation, Evaluate the benefits and trade-offs of implementing advanced robotics and automation to the business, Determine post-processing procedures for environmental services components using robotics and automation, Formulate processes and procedures for environmental services components using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems, Determine post-processing procedures for manufacturing components using robotics and automation, Formulate processes and procedures for manufacturing components using robotics and automation, Determine range of applications, resources, skill requirements and production feasibility of automated technologies and robotic systems, Determine range of application, resources and skill requirements for implementation of automated technologies and robotic systems, Formulate processes and procedures for overall operations of functional track using robotics and automation, Formulate processes and procedures for security components that are using robotics and automation, Evaluate benefits and trade-offs of implementing advanced robotics and automation into the business, Determine post processing procedures for security components that are using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems.\nAs part of **Knowledge Management (Level 5)**, you will be expected to Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Establish procedures to evaluate and refine knowledge management systems, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop implementation strategies for knowledge management systems, Determine organisational information required to integrate into knowledge management technology, Lead engagement with senior management for buy-in to adopt end-to-end knowledge management technology, Evaluate the effectives of the knowledge management technology in accordance with organisation objectives, Formulate strategies to ensure effective integration of knowledge management technology for value creation, Identify suitable knowledge management technology for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and/or policies and taking into account available resources, Oversee intellectual capital management processes, involving external legal parties, Establish organisation's principles and policies for knowledge management, Evaluate emerging knowledge management tools and systems to be implemented, Oversee the development of processes and materials which support knowledge management, Establish a cooperative culture of knowledge sharing across the organisation, Evaluate overall effectiveness in knowledge management systems and processes, Endorse improvement plans to knowledge management systems and processes, Spearhead design of knowledge management systems.\nAs part of **Applied Research and Development Management (Level 5)**, you will be expected to Produce detailed plans of research and record them in the organisation's information systems, Maintain up-to-date knowledge of technical developments within the industry, Prioritise and schedule research activities that are necessary, Select research methods which best achieve the aims and objectives, Manage the use of technology in research collaboration, Identify factors that may have an impact on research methodologies, Calculate the resources and time scales required to implement the methodology, Establish benefits and opportunities of collaborating with others in conducting research, Determine scopes, aims and objectives of the research, Assess potential constraints on research and develop contingency plans, Produce detailed plans of research and record them in organisation information systems, Assess potential constraints on research and develop contingency plans to overcome them, Identify factors that may have an impact on the research methodology, Write R&D project proposal, Collaborate with multi-discipline team internally or externally so to co-create new products, Determine the scope, aims and objectives of R&D projects, Communicate with management and non-technical team on R&D projects, Maintain up-to-date knowledge of technical developments within industry and market requirements.\nAs part of **Maintenance Organisation Structure Management (Level 5)**, you will be expected to Establish the general organisation structure of line maintenance in accordance with organisational and legislative requirements, Enforce compliance with Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Define the scope of line and base maintenance in the organisation, Establish hanger or base maintenance organisation structure in accordance with organisational and legislative requirements, Recommend measures to optimise supply chain management in the organisation, Establish the key building blocks of the maintenance organisation and their roles and functions.\nAs part of **Business Opportunities Development (Level 5)**, you will be expected to Guide communication to internal stakeholders on opportunities to gather buy-ins, Lead negotiation process to achieve desired outcomes, Evaluate implications of strategies and business targets to seek endorsement, Lead cross-functional relationships with both internal and external stakeholders, Drive customer adoption using strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Guide communication to internal stakeholders on opportunities to gather buy-in, Develop strategies for new business opportunities, Manage risks involved in implementing new business opportunities, Evaluate strategies to determine feasibility of new businesses and their impact on the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing an opportunity to create long-term value for the organisation, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead in identifying and strategically assessing opportunities to create long-term value for the organisation, Drive customer adoption using strategic insights derived from detailed data analysis.\nAs part of **Artificial Intelligence Application (Level 5)**, you will be expected to Formulate AI workflows for engineering and maintenance processes, Refine parameters of AI applications to improve operational efficiency, Determine range of resources, skills requirements and implementation feasibility for AI applications, Initiate adoption of AI applications in day-to-day operations, Determine potential areas where AI can be applied, Develop technical frameworks for AI applications, Determine troubleshooting or debugging procedures for AI applications, Validate implementation of AI through change management process, Formulate AI workflows for project execution and maintenance processes, Ensure smooth implementation of AI through change management process, Refine parameters of IA applications to improve operational efficiency.\nAs part of **Lean Manufacturing (Level 5)**, you will be expected to Measure levels of waste generated, Sustain the organisation's performance of improved processes, Identify critical wastes in specific functional areas, processes and levels within the organisation, Apply 'A3' thinking for problem solving, Examine productivity improvement opportunities, Collect data on operations and wastes, Formulate 'lean' implementation plans for the organisation, Analyse root causes of waste, Identify and apply appropriate tools and techniques to support 'lean' structure within the organisation, Establish 'lean' organisational structures, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Design 'lean' enterprise models, Identify and apply appropriate tools and techniques to support a 'lean' enterprise' within the organisation, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation.\nAs part of **Green Manufacturing Design and Implementation (Level 5)**, you will be expected to Drive collaboration between research and development (R&D) and organisational functions to find green solutions, Facilitate the review of procedures and processes to align with green initiatives, Evaluate feasibility and impact of different types of green initiatives against any cost or operational implications, Evaluate operational process design parameters and suggest improvements to drive green initiatives, Develop business cases for implementation of environmentally-friendly business practices, Develop business cases for implementation of environmentally-friendly manufacturing practices, Facilitate the review of procedures and processes to align with green manufacturing initiatives, Evaluate manufacturing process design parameters and suggest improvements to drive green manufacturing initiatives, Evaluate feasibility and impact of different types of green manufacturing initiatives against any cost or operational implications, Drive collaboration between Research and Development (R&D) and manufacturing departments to find green solutions, Drive collaboration between research and development (R&D) and manufacturing functions to find green solutions.\nAs part of **Business Continuity Planning (Level 5)**, you will be expected to Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Advise organisation and relevant stakeholders in the post response / recovery phase to minimise consequences, Develop business continuity plans aligned with business continuity strategies in consultation with relevant stakeholders, Consolidate, summarise and document business continuity plans for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Monitor and report on the effectiveness of business continuity management, Define objectives of business continuity plans, Conduct periodic exercising of crisis response and recovery activities and periodic auditing of business continuity plans in consultation with relevant stakeholders, Define synergies between business continuity plans across business functions, Develop business continuity strategies, policies and plans.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Predictive Maintenance (Level 6)**, you will be expected to Keep abreast of new technological developments in maintenance strategies and systems, Synergise corrective, preventive and predictive maintenance plans and strategies to deliver seamless asset management solutions, Formulate predictive maintenance strategies, Align predictive maintenance plans with maintenance and overall organisational strategies, Influence the adaptation and adoption of relevant current and emerging technologies, systems and processes in predictive maintenance regimes.\nAs part of **Carbon Footprint Management (Level 6)**, you will be expected to Establish system boundaries and cut-off criteria of chosen products' lifecycles, Construct lifecycle inventory data based on process maps, Establish goals and objectives for carbon footprint assessments, Perform carbon footprint assessments and computations, Process lifecycle inventory data according to reference flows, Construct process maps in accordance with system boundaries, Construct lifecycle inventory data, based on process maps.\nAs part of **Engineering Problem Solving (Level 6)**, you will be expected to Prioritise and categorise problems according to their severity, frequency or potential implications, Manage technical problems throughout their lifecycle, Develop strategies to pre-empt potential problems from occurring, Develop root cause theories, Establish problem management protocols and standards, Introduce organisation structures, processes and infrastructure to guide prevention, resolution and minimisation of problems and effects, Recommend permanent corrective actions, Establish controls plan to manage product and process risks as indicated in the industry standard, Endorse solutions to minimise reoccurrences of similar problems.\nAs part of **Maintenance Coordination (Level 6)**, you will be expected to Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Formulate 'lean' enterprise models, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Seek stakeholders' endorsement on budgets for maintenance strategies and systems, Establish departmental budgets to support maintenance strategies and systems, Keep abreast of new technologies in manufacturing systems and processes, Develop matrix of competency and skills for maintenance teams, Create and maintain visual management records and documentation to support maintenance strategies and systems.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Continuous Process Improvement (Level 5)**, you will be expected to Monitor and evaluate improvement processes to identify further refinements, Manage change to facilitate transition or incorporation of new continuous improvement systems and processes, Implement systems and processes to facilitate continuous improvement, Develop recommendations and plans for improvements, Identify improvement opportunities in line with organisation's continuous improvement goals and targets, Monitor and evaluate continuous improvement processes to identify further refinements, Implement systems and processes to facilitate continuous improvements.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Supply Chain Solutioning (Level 5)**, you will be expected to Formulate priorities in measuring key performance of supply chain operations management, Formulate supply chain operations strategies to meet customer needs, Evaluate proposed supply chain operating models by business impact, ensure marketing competitiveness and meeting future customer needs, Drive implementation of supply chain operation optimisation models.\nAs part of **Risk Compliance and Governance (Level 5)**, you will be expected to Identify non-compliances based on relevant legislative and regulatory requirements, Identify legislative and regulatory requirements relevant to the organisation's risk and corporate governance, Determine appropriate responses to address non-compliances within scope of relevant legislative and regulatory requirements, Propose and evaluate appropriate compliance programmes and management systems in consultation with management.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Contract Development and Management (Level 5)**, you will be expected to Lead internal contract audits and guide others through external audits, Negotiate single contracts pertaining to specific projects, Approve new contracts on project basis, Review new contracts to suggest amendments, Lead contract management meetings, Report contract progress to relevant internal and external stakeholders, Identify performance issues against contract terms, Initiate post-contract analyses, evaluation and reporting, Drive business negotiations with vendors to ensure business profitability, Oversee management of contract creation, evaluation, negotiation and tendering, Formulate metrics for supplier assessment, Determine needs of organisation and construct specifications for purchases, Formulate strategies to obtain optimum mix of reliability, costs and services from service provider, Evaluate tendering risks, Formulate strategies to obtain optimum mix of reliability, costs and services from service providers, Determine needs of organisation and construct specifications for purchases, Oversee management of contract creation, evaluation, negotiation and tendering.\nAs part of **Quality System Management (Level 5)**, you will be expected to Liaise with external suppliers and clients, Maintain quality control record systems, Develop QA/QC processes and procedures and quality requirements in compliance with relevant quality standards and organisation's policies, Monitor quality system, Develop QA/QC processes and procedures and product and service quality requirements in compliance with international quality standards and organisation's policy, Consolidate audit findings to prepare reports on QMS and QA/QC performance, Analyse reports to highlight QMS gaps and training needs, Facilitate and review findings from external audit to rectify non-compliances, Develop a QA/QC competency framework for functional training, Assign roles and responsibilities for executing quality assurance activities across relevant departments and incumbents, Establish internal audits, checklists and forms for respective departments, Implement industry best-practices and improvement initiatives to address QMS and QA/QC gaps, Liaise with external suppliers and/or clients.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Asset Management (Level 5)**, you will be expected to Formulate the organisation's asset management strategy built on core asset management concepts and key influencing factors, Integrate insights gathered from data sources to enhance the organisation's asset management regime and strategy, Communicate the importance of an asset management system for operational activities to internal and external stakeholders, Determine corrective and preventive processes to rectify non-conformance areas in asset management framework, Formulate key performance criteria and methods to assess effectiveness of organisation's asset management system, Devise implementation roadmap for asset management system, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisational standards and industry regulatory requirements, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisation standards and industry's regulatory requirements, Communicate the importance of an asset management system for maintenance and operational activities to internal and external stakeholders, Integrate insights gathered from maintenance data to enhance the organisation's asset management maintenance regime and strategy, Review asset integrity compliance reports to ensure compliance with regulatory and corporate requirements for plant, equipment and system asset integrity, Review and approve maintenance and/or renewal programmes for assets based on defined parameters, Drive compliance of asset management system and framework, Drive improvements in all aspects of asset management, Integrate asset integrity management standards and systems throughout the organisation, Develop and implement asset management policies, strategies and practices.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 5)**, you will be expected to Communicate WSH performance across the organisation??, Audit WSH system in accordance with legal and system requirements, Manage and direct WSH activities, Recommend continuous improvement of WSH policies and procedures, Manage and review WSH performance, Set and monitor WSH targets and KPIs, Communicate WSH performance across the organisation, Recommends continuous improvement of WSH policy and procedures, Set and monitor WSH targets and KPI's, Manage and direct workplace WSH activities, Audit WSH system in accordance to legal and system requirements.\nAs part of **Production Planning (Level 5)**, you will be expected to Drive production planning and scheduling improvement projects, Resolve conflicting demands among different production teams and activities, Evaluate production and cycle time performance against production plans, Identify potential planning and scheduling problems and produce appropriate contingency plans, Evaluate production systems and their physical and mathematical models, Apply concepts of modelling complex systems, review of basic probability and statistics and build valid and credible simulation models, Define production priorities to meet business strategies, Evaluate heuristics-based and simulation-based planning and scheduling approaches and the hands-on modelling of planning and scheduling models, Liaise with production departments to maintain current and future planning objectives, Identify and confirm resource requirements, Forecast production demand vis-à-vis internal capacity and resources, Identify production priorities to meet customer and market expectations and set targets, Follow review procedures to identify opportunities to improve scheduling processes, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Develop schedules to match production priorities, Track and investigate variances to plans, Schedule planned shut-downs at suitable times, Adjust the schedules in response to typical and atypical variables, Confirm the activities and resources that are required to achieve the engineering methods and procedures, Incorporate new schedules into the engineering process with minimal disruption, Identify the most suitable sequence of activities, Ensure that schedules are capable of meeting all relevant requirements, Schedule the time and resources available for undertaking the activities, Identify potential difficulties and produce appropriate contingency plans, Ensure that schedules comply with all relevant regulations, directives and guidelines.\nAs part of **Supplier Management and Capability Development (Level 5)**, you will be expected to Establish appropriate metrics and key performance indicators (KPIs) to evaluate supplier performance, Devise risk mitigation strategies to pre-empt and address potential risks associated with the supplier relationship, Formulate supplier management and capability development strategies and plans to monitor and drive performance improvement, Align supplier performance objectives and relationship management activities with business objectives, Develop organisational policies, standards, and guidelines to ensure effective supplier management across the supply chain, Lead collaborative supplier partnerships that reduce costs and risks and create opportunities for innovation and value creation.\nAs part of **Enterprise Database System Administration (Level 5)**, you will be expected to Formulate information security guidelines based on organisation's information security frameworks, Formulate processes for measuring operational and financial performance, Formulate and evaluate current and future database capacity requirements, Drive refinement of enterprise database systems, Lead development of analysis and reporting of data for use in informed decision-making by senior management, Drive and evaluate emerging trends of enterprise database management in logistics industry, Formulate database system implementation procedures and standards to enhance logistics operation efficiency, Formulate business continuity plans and disaster recovery plans.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Cyber Risk Management (Level 5)**, you will be expected to Develop strategies to address loopholes and ensure appropriate levels of protection, confidentiality, integrity and personal data protection, Evaluate options and decide on suitable treatment of cyber risks, threats and vulnerabilities, Direct improvements or modifications to vulnerability assessment techniques in view of emerging security risks and threats, Lead the implementation of cyber risk assessment activities throughout organisation, ensuring alignment with organisation's policies and principles, Pre-empt risks, vulnerabilities and threats across organisation policies, processes and defences, Evaluate effectiveness of current cyber risk assessment techniques, Analyse cybersecurity loopholes identified and project business risk and impact to the organisation, Guide the development of cyber risk assessment techniques.\nAs part of **Aviation Legislation Compliance (Level 5)**, you will be expected to Review performance indicators of operation of compliance programmes and management systems in identifying non-compliance, Propose and evaluate appropriate compliance programmes and/or management systems in consultation with relevant stakeholders, Formulate and drive conformance to organisational SOPs, Guide responses to address non-compliance within scope of relevant legislative and regulatory requirements, Identify the requirement of ANO, Understand the functions of and relationships between International ICAO and Singapore aviation legislation.\nAs part of **Internet of Things Implementation (Level 5)**, you will be expected to Formulate strategies for industrial IoT implementation, Determine the platforms for storing and managing IoT related information provided in a networked environment, Conceptualise and articulate solutions making use of IoT.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Big Data Analytics (Level 5)**, you will be expected to Motivate departments to utilise data analytics in making strategic decisions, Conceptualise new data models and evaluate existing models for suitability, Define areas of focus that can be analysed using advanced methods to support R&D, design and production processes, Provide leadership and guidance for analysis of both internal and external data, Devise ways of incorporating advanced analytical findings into business development opportunities, Conceptualise new data models and evaluate existing models for suitability in a marine context.\nAs part of **Robotics and Automation Application (Level 5)**, you will be expected to Determine post-processing procedures for operational activities using robotics and automation, Formulate processes and procedures for operational activities using robotics and automation, Ensure procedures and operations are implemented according to plan and WSH requirements, Determine range of applications, resources, skill requirements and production feasibility of automation technologies and robotic systems, Develop technical operating procedures for robotics and automation, Evaluate the benefits and trade-offs of implementing advanced robotics and automation to the business, Determine post-processing procedures for environmental services components using robotics and automation, Formulate processes and procedures for environmental services components using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems, Determine post-processing procedures for manufacturing components using robotics and automation, Formulate processes and procedures for manufacturing components using robotics and automation, Determine range of applications, resources, skill requirements and production feasibility of automated technologies and robotic systems, Determine range of application, resources and skill requirements for implementation of automated technologies and robotic systems, Formulate processes and procedures for overall operations of functional track using robotics and automation, Formulate processes and procedures for security components that are using robotics and automation, Evaluate benefits and trade-offs of implementing advanced robotics and automation into the business, Determine post processing procedures for security components that are using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems.\nAs part of **Knowledge Management (Level 5)**, you will be expected to Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Establish procedures to evaluate and refine knowledge management systems, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop implementation strategies for knowledge management systems, Determine organisational information required to integrate into knowledge management technology, Lead engagement with senior management for buy-in to adopt end-to-end knowledge management technology, Evaluate the effectives of the knowledge management technology in accordance with organisation objectives, Formulate strategies to ensure effective integration of knowledge management technology for value creation, Identify suitable knowledge management technology for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and/or policies and taking into account available resources, Oversee intellectual capital management processes, involving external legal parties, Establish organisation's principles and policies for knowledge management, Evaluate emerging knowledge management tools and systems to be implemented, Oversee the development of processes and materials which support knowledge management, Establish a cooperative culture of knowledge sharing across the organisation, Evaluate overall effectiveness in knowledge management systems and processes, Endorse improvement plans to knowledge management systems and processes, Spearhead design of knowledge management systems.\nAs part of **Applied Research and Development Management (Level 5)**, you will be expected to Produce detailed plans of research and record them in the organisation's information systems, Maintain up-to-date knowledge of technical developments within the industry, Prioritise and schedule research activities that are necessary, Select research methods which best achieve the aims and objectives, Manage the use of technology in research collaboration, Identify factors that may have an impact on research methodologies, Calculate the resources and time scales required to implement the methodology, Establish benefits and opportunities of collaborating with others in conducting research, Determine scopes, aims and objectives of the research, Assess potential constraints on research and develop contingency plans, Produce detailed plans of research and record them in organisation information systems, Assess potential constraints on research and develop contingency plans to overcome them, Identify factors that may have an impact on the research methodology, Write R&D project proposal, Collaborate with multi-discipline team internally or externally so to co-create new products, Determine the scope, aims and objectives of R&D projects, Communicate with management and non-technical team on R&D projects, Maintain up-to-date knowledge of technical developments within industry and market requirements.\nAs part of **Maintenance Organisation Structure Management (Level 5)**, you will be expected to Establish the general organisation structure of line maintenance in accordance with organisational and legislative requirements, Enforce compliance with Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Define the scope of line and base maintenance in the organisation, Establish hanger or base maintenance organisation structure in accordance with organisational and legislative requirements, Recommend measures to optimise supply chain management in the organisation, Establish the key building blocks of the maintenance organisation and their roles and functions.\nAs part of **Business Opportunities Development (Level 5)**, you will be expected to Guide communication to internal stakeholders on opportunities to gather buy-ins, Lead negotiation process to achieve desired outcomes, Evaluate implications of strategies and business targets to seek endorsement, Lead cross-functional relationships with both internal and external stakeholders, Drive customer adoption using strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Guide communication to internal stakeholders on opportunities to gather buy-in, Develop strategies for new business opportunities, Manage risks involved in implementing new business opportunities, Evaluate strategies to determine feasibility of new businesses and their impact on the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing an opportunity to create long-term value for the organisation, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead in identifying and strategically assessing opportunities to create long-term value for the organisation, Drive customer adoption using strategic insights derived from detailed data analysis.\nAs part of **Artificial Intelligence Application (Level 5)**, you will be expected to Formulate AI workflows for engineering and maintenance processes, Refine parameters of AI applications to improve operational efficiency, Determine range of resources, skills requirements and implementation feasibility for AI applications, Initiate adoption of AI applications in day-to-day operations, Determine potential areas where AI can be applied, Develop technical frameworks for AI applications, Determine troubleshooting or debugging procedures for AI applications, Validate implementation of AI through change management process, Formulate AI workflows for project execution and maintenance processes, Ensure smooth implementation of AI through change management process, Refine parameters of IA applications to improve operational efficiency.\nAs part of **Lean Manufacturing (Level 5)**, you will be expected to Measure levels of waste generated, Sustain the organisation's performance of improved processes, Identify critical wastes in specific functional areas, processes and levels within the organisation, Apply 'A3' thinking for problem solving, Examine productivity improvement opportunities, Collect data on operations and wastes, Formulate 'lean' implementation plans for the organisation, Analyse root causes of waste, Identify and apply appropriate tools and techniques to support 'lean' structure within the organisation, Establish 'lean' organisational structures, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Design 'lean' enterprise models, Identify and apply appropriate tools and techniques to support a 'lean' enterprise' within the organisation, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation.\nAs part of **Green Manufacturing Design and Implementation (Level 5)**, you will be expected to Drive collaboration between research and development (R&D) and organisational functions to find green solutions, Facilitate the review of procedures and processes to align with green initiatives, Evaluate feasibility and impact of different types of green initiatives against any cost or operational implications, Evaluate operational process design parameters and suggest improvements to drive green initiatives, Develop business cases for implementation of environmentally-friendly business practices, Develop business cases for implementation of environmentally-friendly manufacturing practices, Facilitate the review of procedures and processes to align with green manufacturing initiatives, Evaluate manufacturing process design parameters and suggest improvements to drive green manufacturing initiatives, Evaluate feasibility and impact of different types of green manufacturing initiatives against any cost or operational implications, Drive collaboration between Research and Development (R&D) and manufacturing departments to find green solutions, Drive collaboration between research and development (R&D) and manufacturing functions to find green solutions.\nAs part of **Business Continuity Planning (Level 5)**, you will be expected to Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Advise organisation and relevant stakeholders in the post response / recovery phase to minimise consequences, Develop business continuity plans aligned with business continuity strategies in consultation with relevant stakeholders, Consolidate, summarise and document business continuity plans for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Monitor and report on the effectiveness of business continuity management, Define objectives of business continuity plans, Conduct periodic exercising of crisis response and recovery activities and periodic auditing of business continuity plans in consultation with relevant stakeholders, Define synergies between business continuity plans across business functions, Develop business continuity strategies, policies and plans.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Predictive Maintenance (Level 6)**, you will be expected to Keep abreast of new technological developments in maintenance strategies and systems, Synergise corrective, preventive and predictive maintenance plans and strategies to deliver seamless asset management solutions, Formulate predictive maintenance strategies, Align predictive maintenance plans with maintenance and overall organisational strategies, Influence the adaptation and adoption of relevant current and emerging technologies, systems and processes in predictive maintenance regimes.\nAs part of **Carbon Footprint Management (Level 6)**, you will be expected to Establish system boundaries and cut-off criteria of chosen products' lifecycles, Construct lifecycle inventory data based on process maps, Establish goals and objectives for carbon footprint assessments, Perform carbon footprint assessments and computations, Process lifecycle inventory data according to reference flows, Construct process maps in accordance with system boundaries, Construct lifecycle inventory data, based on process maps.\nAs part of **Engineering Problem Solving (Level 6)**, you will be expected to Prioritise and categorise problems according to their severity, frequency or potential implications, Manage technical problems throughout their lifecycle, Develop strategies to pre-empt potential problems from occurring, Develop root cause theories, Establish problem management protocols and standards, Introduce organisation structures, processes and infrastructure to guide prevention, resolution and minimisation of problems and effects, Recommend permanent corrective actions, Establish controls plan to manage product and process risks as indicated in the industry standard, Endorse solutions to minimise reoccurrences of similar problems.\nAs part of **Maintenance Coordination (Level 6)**, you will be expected to Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Formulate 'lean' enterprise models, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Seek stakeholders' endorsement on budgets for maintenance strategies and systems, Establish departmental budgets to support maintenance strategies and systems, Keep abreast of new technologies in manufacturing systems and processes, Develop matrix of competency and skills for maintenance teams, Create and maintain visual management records and documentation to support maintenance strategies and systems." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Planning Executive (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Planning Executive (Aircraft Engine / Component Maintenance) develops aircraft engine and component maintenance plans to fulfil customer requirements and organises materials, manpower and resources to accomplish maintenance functions. He/She drives adherence of maintenance works to project schedules and goals in collaboration with cross-functional leads. He facilitates material requirements planning and technical and programme reviews. He is responsible for optimising supply chain and logistics planning, contract negotiations, vendor sourcing, inventory planning and control and warehousing operations to meet maintenance requirements. He leverages data from supply chain management (SCM) systems to enhance decision-making and implements supplier capability development plans for enhance performance. He reviews compliance with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for planning personnel. He should possess advanced statistical, forecasting and analytical skills to predict planning and resource requirements. He is able to drive cross-functional collaboration between internal and external stakeholders to optimise the planning processes and ensure maximum resource utilisation.\n\n**Core Responsibilities and Abilities:**\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Supply Chain Solutioning (Level 3)**, you will be expected to Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices and future demand, Implement supply chain optimisation plans, Project future demand for supply chain operations.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Asset Management (Level 3)**, you will be expected to Identify and report areas of non-conformance against organisational asset management policies, Interpret and operationalise organisational asset management standards and processes as part of operational activities, Document asset management system information as determined by the organisation and/or regulators, Generate asset integrity audit reports and contribute to continuous improvement activities associated with asset integrity management, Conduct asset integrity inspections on engineering systems and equipment, Interpret and operationalise organisational asset management standards and processes as part of maintenance and operations activities, Contribute to continuous improvement activities associated with asset integrity management, Identify and report areas of non-conformance against the organisation asset management policy, Generate asset integrity audit reports, Analyse results from condition monitoring activities, Monitor the implementation of asset lifecycle activities to identify potential issues, Supervise the compilation, analysis and reporting of asset conditions, incidents and performance throughout the asset lifecycle of identified critical assets, Supervise asset integrity audits and recommend corrective actions, Develop asset integrity reports with recommended improvements for management review, Interpret approved maintenance and/or renewal programmes, and work with relevant teams to execute them according to work plans, Monitor results of risk-based inspections of plants, equipment and systems, Identify and report area of non-conformance against the organisation asset management policy, Conduct asset integrity inspection on engineering systems and equipment.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Warehouse Inventory Control and Audit (Level 4)**, you will be expected to Review inventory control systems and processes in accordance to industry standards, Develop appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Develop standards to ensure variables such as data availability and data limitations do not affect accuracy of reports, Review audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Facilitate implementation of inventory control systems by displaying understanding of Kanban systems.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\n\n**Technical Capabilities:**\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Supply Chain Solutioning (Level 3)**, you will be expected to Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices and future demand, Implement supply chain optimisation plans, Project future demand for supply chain operations.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Asset Management (Level 3)**, you will be expected to Identify and report areas of non-conformance against organisational asset management policies, Interpret and operationalise organisational asset management standards and processes as part of operational activities, Document asset management system information as determined by the organisation and/or regulators, Generate asset integrity audit reports and contribute to continuous improvement activities associated with asset integrity management, Conduct asset integrity inspections on engineering systems and equipment, Interpret and operationalise organisational asset management standards and processes as part of maintenance and operations activities, Contribute to continuous improvement activities associated with asset integrity management, Identify and report areas of non-conformance against the organisation asset management policy, Generate asset integrity audit reports, Analyse results from condition monitoring activities, Monitor the implementation of asset lifecycle activities to identify potential issues, Supervise the compilation, analysis and reporting of asset conditions, incidents and performance throughout the asset lifecycle of identified critical assets, Supervise asset integrity audits and recommend corrective actions, Develop asset integrity reports with recommended improvements for management review, Interpret approved maintenance and/or renewal programmes, and work with relevant teams to execute them according to work plans, Monitor results of risk-based inspections of plants, equipment and systems, Identify and report area of non-conformance against the organisation asset management policy, Conduct asset integrity inspection on engineering systems and equipment.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Warehouse Inventory Control and Audit (Level 4)**, you will be expected to Review inventory control systems and processes in accordance to industry standards, Develop appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Develop standards to ensure variables such as data availability and data limitations do not affect accuracy of reports, Review audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Facilitate implementation of inventory control systems by displaying understanding of Kanban systems.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Quality Engineer (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Quality Engineer (Aircraft Engine / Component Maintenance) develops the organisations quality management system (QMS) prescribing quality assurance, quality control and inspection standards for aircraft engine and component maintenance. He/She leads internal and external quality audits, impact analyses and quality investigations to drive conformance of maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He recommends corrective and preventive actions for quality issues in engine components. He defines first article inspection (FAI) requirements for conformance of engine to design specifications and customer requirements. He may be authorised by the company to certify engines and components for release to service. He reviews updates to the technical library and Maintenance Organisation Exposition and validates alternative processes, tools and inspection technologies. He reviews compliance of maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for quality personnel. He possesses a quality, safety and risk compliance mindset, and employs critical reasoning, analytical thinking and problem-solving skills to identify discrepancies, resolve problems and mitigate potential quality risks in maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Audit and Review Management (Level 3)**, you will be expected to Conduct internal document reviews to identify gaps and non-conformances, Implement and monitor corrective and preventive actions to address non-conformances, Prepare documents and information for external audits, Coordinate with auditees to obtain documents and information relevant to the audit scope, Implement and monitor corrective actions and preventive actions due to non-conformance, Conduct internal document review so to identify gaps and non-conformance.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Precision Measurement (Level 4)**, you will be expected to Calibrate precision measurement machines, Review measurement results to identify sources of error, Select proper instruments to measure precision engineering components, Measure component dimensions using coordinate measurement machines (CMM), Propose alternative measurement methods to optimise measurement activities' values in different situations, Measure surface primary forms, roughness and surface profiles using stylus-based contact instruments, Determine potential methodologies for reducing measurement errors, Conduct error analyses to identify system errors, random errors, measurement repeatability and uncertainties, Conduct error analyses to identify system errors, random errors, measurement repeatability and/or uncertainties.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Audit and Review Management (Level 3)**, you will be expected to Conduct internal document reviews to identify gaps and non-conformances, Implement and monitor corrective and preventive actions to address non-conformances, Prepare documents and information for external audits, Coordinate with auditees to obtain documents and information relevant to the audit scope, Implement and monitor corrective actions and preventive actions due to non-conformance, Conduct internal document review so to identify gaps and non-conformance.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Precision Measurement (Level 4)**, you will be expected to Calibrate precision measurement machines, Review measurement results to identify sources of error, Select proper instruments to measure precision engineering components, Measure component dimensions using coordinate measurement machines (CMM), Propose alternative measurement methods to optimise measurement activities' values in different situations, Measure surface primary forms, roughness and surface profiles using stylus-based contact instruments, Determine potential methodologies for reducing measurement errors, Conduct error analyses to identify system errors, random errors, measurement repeatability and uncertainties, Conduct error analyses to identify system errors, random errors, measurement repeatability and/or uncertainties.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Repair Engineer / Senior Process Engineer in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Repair Engineer/Senior Process Engineer leads reliable maintenance programmes and manages the maintenance organisation structure in accordance with regulatory requirements. He/She reviews procedures and specifications for fabrication, rework and repairs, and adherence of maintenance works to customer requirements and project schedules. He leads resource planning, delegates technical personnel, and reviews conformance of maintenance works to technical specifications. He also leads root cause analysis and failure investigations, and provides expert advice for maintenance and repair functions. He reviews compliance of maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for technical personnel. He is required to work cross-functionally and exercise strong problem-solving, decision-making and stakeholder management skills to ensure smooth workshop operations for desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Aerospace Heat Treatment Process (Level 4)**, you will be expected to Perform simulations and experiments in adapting heat treatment parameters to assess usefulness of changes in material properties for applications, Perform analyses on the effects of heat treatment on weldments, Evaluate effects of heat treatment processes and materials on value-added, strength/weight-ratio increase, property improvements and endurance, Perform finite element simulations and analyses on the effects of heat treatment processes, Evaluate effects of alloying elements, and component dimensions, on phase transformations occurring upon cooling from austenitising temperature, Evaluate and refine parameters of heat treatment processes, using advanced metrology, to improve component properties, Perform theoretical analyses on the effects of heat treatment processes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\n\n**Technical Capabilities:**\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Aerospace Heat Treatment Process (Level 4)**, you will be expected to Perform simulations and experiments in adapting heat treatment parameters to assess usefulness of changes in material properties for applications, Perform analyses on the effects of heat treatment on weldments, Evaluate effects of heat treatment processes and materials on value-added, strength/weight-ratio increase, property improvements and endurance, Perform finite element simulations and analyses on the effects of heat treatment processes, Evaluate effects of alloying elements, and component dimensions, on phase transformations occurring upon cooling from austenitising temperature, Evaluate and refine parameters of heat treatment processes, using advanced metrology, to improve component properties, Perform theoretical analyses on the effects of heat treatment processes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Technician (Component Repair & Overhaul - Avionics) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Technician (Component Repair & OverhaulAvionics) supervises a team of technicians to perform maintenance, repairs and modifications of aircraft component avionics systems in accordance with technical manuals and standard operating procedures (SOPs). He/She investigates faults and failures of component avionics systems and proposes remedial actions to restore them to working order. He also supervises inspection of electrical terminations and connections, and tests the serviceability of wires, cables and electrical components. He may be authorised by the organisation to perform quality control functions including calibration of measuring tools and equipment, supervision of quality checks and inspections for compliance with repair requirements, first article inspections (FAI) on component avionics systems and tracking of non-conformances. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to coordinate with engineering, quality and planning teams to assist in technical problem solving and meet maintenance targets as per schedule.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Aircraft Navigation and Radar Equipment Maintenance (Level 2)**, you will be expected to Conduct tests and full functional checks to ensure components and parts are in working order, Conduct diagnostic tests, Select appropriate tools and equipment for testing and repair of aircraft navigation systems and radar equipment, Ensure availability of approved and serviceable replacement parts, Check serviceability of components and route to appropriate stations for action, Ensure safety practices are carried out in the workplace, Identify components and parts in aircraft navigation systems and radar equipment, Ensure documentation is in accordance with regulatory requirements, Report problems identified during servicing and repairs, Verify conformance to technical manuals and SOPs.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 2)**, you will be expected to Conduct tests and inspections for each specific component to ensure that AC and DC machines are in working condition, Inspect wiring to ensure they meet technical specifications, Ensure documentation is in accordance with regulatory requirements, Select appropriate tools and equipment for servicing aircraft electrical equipment and accessories, Conduct tests on lighting assemblies to ensure components are working properly, Conduct preliminary inspections on components for damage assessment, Perform appropriate tests to ensure continuity of power contactors, circuit breakers and relays, Report problems identified during servicing and repair, Interpret servicing and repair instructions, Verify conformance to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aircraft Batteries Maintenance (Level 2)**, you will be expected to Interpret battery servicing work instructions in job cards, Verify capacitance and electrolyte levels against requirements, Ensure documentation is in accordance with regulatory requirements, Verify battery top-up charge against requirements, Select appropriate tools and equipment for servicing aircraft batteries based on their type and characteristics, Conduct preliminary inspections on batteries for hidden damage, Verify conformance to technical manuals, SOPs and safety practices in the workplace, Conduct final inspections to ensure batteries are serviced according to requirements, Report identified battery defects and damage, Report potential problems during battery checks and servicing.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Aircraft Communication Components Maintenance (Level 2)**, you will be expected to Ensure availability of approved components and parts for repairing audio and communication components, Ensure safety practices are carried out in the workplace, Select appropriate tools and equipment for testing and repair of aircraft communication components, Identify area of fault and repair requirements, Interpret testing and repair instructions, Check serviceability of components and route to appropriate station for action, Conduct diagnostic tests before disassembling the equipment for repair, Ensure documentation is in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Conduct tests and full functional checks to ensure components and parts are working properly.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Aircraft Instruments Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals, SOPs and safety practices in the workplace, Select air-data test sets to simulate flight conditions for pitot-static instruments, Conduct post-repair testing of pitot-static instruments for leakage, Conduct post-repair diagnostic tests on flight indicating system instruments, Ensure documentation is in accordance with regulatory requirements, Report problems identified during battery checks and servicing, Conduct post-repair diagnostic tests on engine indicating instruments, Calculate deviations and recommend adjustments on magnetic compass, Conduct post-repair diagnostic tests on gyroscopic instruments, Ensure availability of approved components and parts for repairing aircraft instruments.\nAs part of **Aircraft Sensing Components Maintenance (Level 2)**, you will be expected to Use appropriate test indicators and controllers to verify the stated defects and faults before dismantling components, Confirm serviceability of relevant tools and equipment for servicing and repairing components, Ensure documentation is in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Ensure availability of components and parts required for servicing and repair, Ensure safety practices are carried out in the workplace, Report problems identified during servicing and repairs, Study defects background to understand defects and faults of aircraft sensing components that require servicing and repairing, Conduct operational tests to ensure that each component is working properly.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Aircraft Navigation and Radar Equipment Maintenance (Level 2)**, you will be expected to Conduct tests and full functional checks to ensure components and parts are in working order, Conduct diagnostic tests, Select appropriate tools and equipment for testing and repair of aircraft navigation systems and radar equipment, Ensure availability of approved and serviceable replacement parts, Check serviceability of components and route to appropriate stations for action, Ensure safety practices are carried out in the workplace, Identify components and parts in aircraft navigation systems and radar equipment, Ensure documentation is in accordance with regulatory requirements, Report problems identified during servicing and repairs, Verify conformance to technical manuals and SOPs.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 2)**, you will be expected to Conduct tests and inspections for each specific component to ensure that AC and DC machines are in working condition, Inspect wiring to ensure they meet technical specifications, Ensure documentation is in accordance with regulatory requirements, Select appropriate tools and equipment for servicing aircraft electrical equipment and accessories, Conduct tests on lighting assemblies to ensure components are working properly, Conduct preliminary inspections on components for damage assessment, Perform appropriate tests to ensure continuity of power contactors, circuit breakers and relays, Report problems identified during servicing and repair, Interpret servicing and repair instructions, Verify conformance to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aircraft Batteries Maintenance (Level 2)**, you will be expected to Interpret battery servicing work instructions in job cards, Verify capacitance and electrolyte levels against requirements, Ensure documentation is in accordance with regulatory requirements, Verify battery top-up charge against requirements, Select appropriate tools and equipment for servicing aircraft batteries based on their type and characteristics, Conduct preliminary inspections on batteries for hidden damage, Verify conformance to technical manuals, SOPs and safety practices in the workplace, Conduct final inspections to ensure batteries are serviced according to requirements, Report identified battery defects and damage, Report potential problems during battery checks and servicing.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Aircraft Communication Components Maintenance (Level 2)**, you will be expected to Ensure availability of approved components and parts for repairing audio and communication components, Ensure safety practices are carried out in the workplace, Select appropriate tools and equipment for testing and repair of aircraft communication components, Identify area of fault and repair requirements, Interpret testing and repair instructions, Check serviceability of components and route to appropriate station for action, Conduct diagnostic tests before disassembling the equipment for repair, Ensure documentation is in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Conduct tests and full functional checks to ensure components and parts are working properly.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Aircraft Instruments Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals, SOPs and safety practices in the workplace, Select air-data test sets to simulate flight conditions for pitot-static instruments, Conduct post-repair testing of pitot-static instruments for leakage, Conduct post-repair diagnostic tests on flight indicating system instruments, Ensure documentation is in accordance with regulatory requirements, Report problems identified during battery checks and servicing, Conduct post-repair diagnostic tests on engine indicating instruments, Calculate deviations and recommend adjustments on magnetic compass, Conduct post-repair diagnostic tests on gyroscopic instruments, Ensure availability of approved components and parts for repairing aircraft instruments.\nAs part of **Aircraft Sensing Components Maintenance (Level 2)**, you will be expected to Use appropriate test indicators and controllers to verify the stated defects and faults before dismantling components, Confirm serviceability of relevant tools and equipment for servicing and repairing components, Ensure documentation is in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Ensure availability of components and parts required for servicing and repair, Ensure safety practices are carried out in the workplace, Report problems identified during servicing and repairs, Study defects background to understand defects and faults of aircraft sensing components that require servicing and repairing, Conduct operational tests to ensure that each component is working properly.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Technician (Component Repair & Overhaul - Mechanical) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Technician (Component Repair & OverhaulMechanical) supervises a team of technicians to perform maintenance, repair and overhaul (MRO) tasks for aircraft components in accordance with technical manuals and standard operating procedures (SOPs). He/She investigates component faults and failures and proposes remedial actions to restore them to working order. He also supervises special processes and the maintenance of composite structures. He may be authorised by the organisation to perform quality control functions including calibration of measuring tools and equipment, supervision of quality checks and inspections for compliance with repair requirements, first article inspections (FAI) on components and tracking of non-conformances. He may also be authorised to perform level 2 non-destructive testing (NDT) processes and evaluate results according to applicable codes, standards and specifications. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to coordinate with engineering, quality and planning teams to assist in technical problem solving and meet maintenance targets as per schedule.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Geometric Dimensioning and Tolerancing (Level 2)**, you will be expected to Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements, Update documents according to the approved formats, Make decisions to accept or reject components based on measurements, Set up components within inspection fixtures securely to achieve accurate measurements, Report incidences of equipment abnormalities to be rectified, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Record results and findings, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Interpret geometrical tolerances, symbols, notations and surface finish reference charts, Determine the appropriate techniques to measure components, Select appropriate measuring tools and equipment for the components to be measured.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aircraft Landing Gears Maintenance (Level 2)**, you will be expected to Check serviceability of tools, equipment and materials including life limited parts, Verify conformance to technical manuals and SOPs, Ensure safety practices are carried out in the workplace, Ensure documentation is in accordance with regulatory requirements, Conduct final inspections ensure landing gears are in working order, Ensure availability of approved and serviceable replacement parts, Report problems identified during servicing and repairs, Process technical dispositions of parts of landing gears, Select appropriate tools and equipment for repair of landing gears, Interpret testing and repair work instructions.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Nacelle Mechanical Structures Maintenance (Level 2)**, you will be expected to Conduct final inspections to ensure nacelle structures are in working order, Verify conformance to technical manuals and SOPs, Ensure documentation is in accordance with regulatory requirements, Ensure availability of approved and serviceable replacement parts, Select appropriate tools and equipment for repair of nacelle structures, Check serviceability of tools, equipment and materials, Identify aircraft nacelle structure materials based on characteristics and properties, Ensure safety practices are carried out in the workplace, Interpret testing and repair work instructions, Report problems identified during servicing and repairs.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Composite Structures Design and Maintenance (Level 2)**, you will be expected to Interpret types and classification of damage on composites, Select appropriate repair technique, Incorporate safety, health and environmental considerations in repair plans, Assess the need for composite repairs, Develop repair plan and work instructions, Interpret the type of repair design required from work plans, Explain fundamental concepts of composite repair, Recommend appropriate repair methods based on evaluation of repair assessment, repair design requirement and repair techniques, Conduct repair assessment on composite structures.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes.\nAs part of **Aircraft Hydraulic Components Maintenance (Level 2)**, you will be expected to Identify appropriate inspection and testing procedures for aircraft hydraulic components, Conduct acceptance tests and final inspections of aircraft hydraulic components, Ensure availability of approved and serviceable replacement parts, Ensure safety practices are carried out in the workplace, Ensure documentation is in accordance with regulatory requirements, Check serviceability of tools, equipment and materials, Review customer requirements as specified in repair orders and ascertain job scope, Verify conformance to technical manuals and SOPs, Report problems identified during repair and maintenance, Select appropriate tools and equipment for repair of hydraulic components.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aircraft Pneumatic Components Maintenance (Level 2)**, you will be expected to Conduct acceptance tests and final inspections of aircraft pneumatic components, Report problems identified during repairs and maintenance, Select appropriate tools and equipment for repair of pneumatic components, Review customer requirements as specified in repair orders and ascertain job scope, Ensure availability of approved and serviceable replacement parts, Identify appropriate inspection and testing procedures for aircraft pneumatic components, Check serviceability of tools, equipment and materials, Verify conformance to technical manuals and SOPs, Ensure documentation is in accordance with regulatory requirements, Ensure safety practices are carried out in the workplace.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Fuel Accessories Components Maintenance (Level 2)**, you will be expected to Conduct acceptance tests and final inspections of aircraft fuel accessories components, Review customer requirements as specified in repair orders and ascertain job scope, Ensure safety practices are carried out in the workplace, Report problems identified during repairs and maintenance, Verify conformance to technical manuals and SOPs, Select appropriate tools and equipment for repair of fuel accessories components, Ensure documentation is in accordance with regulatory requirements, Check serviceability of tools, equipment and materials, Identify appropriate inspection and testing procedures for aircraft fuel accessories components, Ensure availability of approved and serviceable replacement parts.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Aircraft Wheels and Brakes Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals, SOPs and safety practices in the workplace, Interpret testing and repair work instructions, Check serviceability of tools, equipment and materials, Conduct final inspections to ensure wheels and brakes are in working order, Process technical dispositions of parts of wheels and brakes, Select appropriate tools and equipment for repair of wheels and brakes, Ensure documentation is in accordance with regulatory requirements, Ensure availability of approved and serviceable replacement parts, Perform basic non-destructive testing (NDT), Report problems identified during servicing and repairs.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Geometric Dimensioning and Tolerancing (Level 2)**, you will be expected to Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements, Update documents according to the approved formats, Make decisions to accept or reject components based on measurements, Set up components within inspection fixtures securely to achieve accurate measurements, Report incidences of equipment abnormalities to be rectified, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Record results and findings, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Interpret geometrical tolerances, symbols, notations and surface finish reference charts, Determine the appropriate techniques to measure components, Select appropriate measuring tools and equipment for the components to be measured.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aircraft Landing Gears Maintenance (Level 2)**, you will be expected to Check serviceability of tools, equipment and materials including life limited parts, Verify conformance to technical manuals and SOPs, Ensure safety practices are carried out in the workplace, Ensure documentation is in accordance with regulatory requirements, Conduct final inspections ensure landing gears are in working order, Ensure availability of approved and serviceable replacement parts, Report problems identified during servicing and repairs, Process technical dispositions of parts of landing gears, Select appropriate tools and equipment for repair of landing gears, Interpret testing and repair work instructions.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Nacelle Mechanical Structures Maintenance (Level 2)**, you will be expected to Conduct final inspections to ensure nacelle structures are in working order, Verify conformance to technical manuals and SOPs, Ensure documentation is in accordance with regulatory requirements, Ensure availability of approved and serviceable replacement parts, Select appropriate tools and equipment for repair of nacelle structures, Check serviceability of tools, equipment and materials, Identify aircraft nacelle structure materials based on characteristics and properties, Ensure safety practices are carried out in the workplace, Interpret testing and repair work instructions, Report problems identified during servicing and repairs.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Composite Structures Design and Maintenance (Level 2)**, you will be expected to Interpret types and classification of damage on composites, Select appropriate repair technique, Incorporate safety, health and environmental considerations in repair plans, Assess the need for composite repairs, Develop repair plan and work instructions, Interpret the type of repair design required from work plans, Explain fundamental concepts of composite repair, Recommend appropriate repair methods based on evaluation of repair assessment, repair design requirement and repair techniques, Conduct repair assessment on composite structures.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes.\nAs part of **Aircraft Hydraulic Components Maintenance (Level 2)**, you will be expected to Identify appropriate inspection and testing procedures for aircraft hydraulic components, Conduct acceptance tests and final inspections of aircraft hydraulic components, Ensure availability of approved and serviceable replacement parts, Ensure safety practices are carried out in the workplace, Ensure documentation is in accordance with regulatory requirements, Check serviceability of tools, equipment and materials, Review customer requirements as specified in repair orders and ascertain job scope, Verify conformance to technical manuals and SOPs, Report problems identified during repair and maintenance, Select appropriate tools and equipment for repair of hydraulic components.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aircraft Pneumatic Components Maintenance (Level 2)**, you will be expected to Conduct acceptance tests and final inspections of aircraft pneumatic components, Report problems identified during repairs and maintenance, Select appropriate tools and equipment for repair of pneumatic components, Review customer requirements as specified in repair orders and ascertain job scope, Ensure availability of approved and serviceable replacement parts, Identify appropriate inspection and testing procedures for aircraft pneumatic components, Check serviceability of tools, equipment and materials, Verify conformance to technical manuals and SOPs, Ensure documentation is in accordance with regulatory requirements, Ensure safety practices are carried out in the workplace.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Fuel Accessories Components Maintenance (Level 2)**, you will be expected to Conduct acceptance tests and final inspections of aircraft fuel accessories components, Review customer requirements as specified in repair orders and ascertain job scope, Ensure safety practices are carried out in the workplace, Report problems identified during repairs and maintenance, Verify conformance to technical manuals and SOPs, Select appropriate tools and equipment for repair of fuel accessories components, Ensure documentation is in accordance with regulatory requirements, Check serviceability of tools, equipment and materials, Identify appropriate inspection and testing procedures for aircraft fuel accessories components, Ensure availability of approved and serviceable replacement parts.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Aircraft Wheels and Brakes Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals, SOPs and safety practices in the workplace, Interpret testing and repair work instructions, Check serviceability of tools, equipment and materials, Conduct final inspections to ensure wheels and brakes are in working order, Process technical dispositions of parts of wheels and brakes, Select appropriate tools and equipment for repair of wheels and brakes, Ensure documentation is in accordance with regulatory requirements, Ensure availability of approved and serviceable replacement parts, Perform basic non-destructive testing (NDT), Report problems identified during servicing and repairs.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Technician (Engine / Engine Component Repair & Overhaul) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Technician (Engine/Engine Component Repair & Overhaul) supervises a team of technicians to perform maintenance, repair and overhaul (MRO) tasks for aircraft engines and engine components in accordance with technical manuals and standard operating procedures (SOPs). He/She investigates engine faults and failures and proposes remedial actions to restore them to working order. He also supervises engine assembly, disassembly and inspection operations, and special processes. He may be authorised by the organisation to perform quality control functions including calibration of measuring tools and equipment, supervision of quality checks and inspections for compliance with repair requirements, first article inspections (FAI) and tracking of non-conformances. He may also be authorised to perform level 2 non-destructive testing (NDT) processes and evaluate results according to applicable codes, standards and specifications. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to coordinate with engineering, quality and planning teams to assist in technical problem solving and meet maintenance targets as per schedule.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Machining (Level 1)**, you will be expected to Perform periodical maintenance and adjustment of machine tools, Set up and secure the work piece safely, Set machining parameters appropriate to job requirements, Carry out machining operations, Interpret drawings and blueprints, Verify that correct work material is used, Use measuring instruments and gauges to check the components for conformance with specifications, Select, position and mount appropriate cutting tools, Establish job requirements and suitable sequences of operations, Determine and set appropriate machining parameters for jobs, Interpret drawings and blueprints including material selection specifications, Ensure appropriate work materials are used, Apply machining processes to produce components, Use suitable measuring instruments and/or gauges to check the components for conformance with specifications, Select appropriate cutting tools, and position and mount them, Perform periodical maintenance and adjustment of machines, Set up and secure work pieces safely, Establish job requirements and suitable sequence of machining operations, Use measuring instruments and/or gauges to check the component for conformance with specifications.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 2)**, you will be expected to Conduct tests and inspections for each specific component to ensure that AC and DC machines are in working condition, Inspect wiring to ensure they meet technical specifications, Ensure documentation is in accordance with regulatory requirements, Select appropriate tools and equipment for servicing aircraft electrical equipment and accessories, Conduct tests on lighting assemblies to ensure components are working properly, Conduct preliminary inspections on components for damage assessment, Perform appropriate tests to ensure continuity of power contactors, circuit breakers and relays, Report problems identified during servicing and repair, Interpret servicing and repair instructions, Verify conformance to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Engine Cleaning (Level 2)**, you will be expected to Select suitable tools, equipment, materials and methods for cleaning that will have no adverse effect on the engine components and parts, Conduct inspections on engine components and parts to ensure removal of stains and attainment of desired quality, Ensure safety practices are carried out in the workplace, Review and sign-off documentation of cleaning procedures and findings in accordance with organisational procedures, Verify all work done is in conformance to technical manuals and SOPs, Ensure readiness of components and parts for channel to the next station.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Geometric Dimensioning and Tolerancing (Level 2)**, you will be expected to Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements, Update documents according to the approved formats, Make decisions to accept or reject components based on measurements, Set up components within inspection fixtures securely to achieve accurate measurements, Report incidences of equipment abnormalities to be rectified, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Record results and findings, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Interpret geometrical tolerances, symbols, notations and surface finish reference charts, Determine the appropriate techniques to measure components, Select appropriate measuring tools and equipment for the components to be measured.\nAs part of **Engines and Components Handling, Inspection and Packing (Level 2)**, you will be expected to Ensure safety practices are carried in the workplace, Select suitable tools, equipment and materials to be used for engine manual handling, packing and unpacking operations, Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Engine Disassembly and Assembly (Level 2)**, you will be expected to Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements, Ensure safety practices are carried out in the workplace, Procure and verify parts and modules as authentic and serviceable, Perform final visual inspections on assembled engines for general condition, Assess readiness of engines for serviceability checks, Select suitable tools and equipment to be used for disassembling and assembling engines and removing and installing engine components, Perform general inspection and interface checks on serviceable modules and parts prior to storage.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Engine Rigging and De-rigging (Level 2)**, you will be expected to Select correct tools, materials and equipment to be used for engine rigging, de-rigging, troubleshooting and replacing of engine components, Identify requirements of an engine test, Ensure safety practices are carried out in the workplace, Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aerospace Heat Treatment Process (Level 2)**, you will be expected to Interpret task requirements from work plans and job specifications, Inspect processed parts through visual inspections, Monitor process parameters, Select appropriate tools, equipment and machinery for heat treatment, Report any discrepancy found in performing heat treatment processes, Obtain verification for work done from quality assurance or relevant personnel, Ensure documentation in accordance regulatory requirements, Verify serviceability of furnace for heat treatment processes, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Verify conformance to technical specifications.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Engine Component Parts Inspection (Level 2)**, you will be expected to Ensure safety practices are carried out in the workplace, Review all quality documentation pertaining to the repair of components and parts, Conduct final inspections on engine components and parts to ensure repairs done in accordance with requirements, Verify all work done is in conformance to technical manuals and SOPs, Select appropriate tools, equipment, materials and methods to be used for inspections, Verify compatibility of components and modification status, Report discrepancies found in performing final inspections to appropriate persons, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Machining (Level 1)**, you will be expected to Perform periodical maintenance and adjustment of machine tools, Set up and secure the work piece safely, Set machining parameters appropriate to job requirements, Carry out machining operations, Interpret drawings and blueprints, Verify that correct work material is used, Use measuring instruments and gauges to check the components for conformance with specifications, Select, position and mount appropriate cutting tools, Establish job requirements and suitable sequences of operations, Determine and set appropriate machining parameters for jobs, Interpret drawings and blueprints including material selection specifications, Ensure appropriate work materials are used, Apply machining processes to produce components, Use suitable measuring instruments and/or gauges to check the components for conformance with specifications, Select appropriate cutting tools, and position and mount them, Perform periodical maintenance and adjustment of machines, Set up and secure work pieces safely, Establish job requirements and suitable sequence of machining operations, Use measuring instruments and/or gauges to check the component for conformance with specifications.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 2)**, you will be expected to Conduct tests and inspections for each specific component to ensure that AC and DC machines are in working condition, Inspect wiring to ensure they meet technical specifications, Ensure documentation is in accordance with regulatory requirements, Select appropriate tools and equipment for servicing aircraft electrical equipment and accessories, Conduct tests on lighting assemblies to ensure components are working properly, Conduct preliminary inspections on components for damage assessment, Perform appropriate tests to ensure continuity of power contactors, circuit breakers and relays, Report problems identified during servicing and repair, Interpret servicing and repair instructions, Verify conformance to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Engine Cleaning (Level 2)**, you will be expected to Select suitable tools, equipment, materials and methods for cleaning that will have no adverse effect on the engine components and parts, Conduct inspections on engine components and parts to ensure removal of stains and attainment of desired quality, Ensure safety practices are carried out in the workplace, Review and sign-off documentation of cleaning procedures and findings in accordance with organisational procedures, Verify all work done is in conformance to technical manuals and SOPs, Ensure readiness of components and parts for channel to the next station.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Geometric Dimensioning and Tolerancing (Level 2)**, you will be expected to Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements, Update documents according to the approved formats, Make decisions to accept or reject components based on measurements, Set up components within inspection fixtures securely to achieve accurate measurements, Report incidences of equipment abnormalities to be rectified, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Record results and findings, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Interpret geometrical tolerances, symbols, notations and surface finish reference charts, Determine the appropriate techniques to measure components, Select appropriate measuring tools and equipment for the components to be measured.\nAs part of **Engines and Components Handling, Inspection and Packing (Level 2)**, you will be expected to Ensure safety practices are carried in the workplace, Select suitable tools, equipment and materials to be used for engine manual handling, packing and unpacking operations, Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Engine Disassembly and Assembly (Level 2)**, you will be expected to Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements, Ensure safety practices are carried out in the workplace, Procure and verify parts and modules as authentic and serviceable, Perform final visual inspections on assembled engines for general condition, Assess readiness of engines for serviceability checks, Select suitable tools and equipment to be used for disassembling and assembling engines and removing and installing engine components, Perform general inspection and interface checks on serviceable modules and parts prior to storage.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Engine Rigging and De-rigging (Level 2)**, you will be expected to Select correct tools, materials and equipment to be used for engine rigging, de-rigging, troubleshooting and replacing of engine components, Identify requirements of an engine test, Ensure safety practices are carried out in the workplace, Verify all work done is in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aerospace Heat Treatment Process (Level 2)**, you will be expected to Interpret task requirements from work plans and job specifications, Inspect processed parts through visual inspections, Monitor process parameters, Select appropriate tools, equipment and machinery for heat treatment, Report any discrepancy found in performing heat treatment processes, Obtain verification for work done from quality assurance or relevant personnel, Ensure documentation in accordance regulatory requirements, Verify serviceability of furnace for heat treatment processes, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Verify conformance to technical specifications.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Engine Component Parts Inspection (Level 2)**, you will be expected to Ensure safety practices are carried out in the workplace, Review all quality documentation pertaining to the repair of components and parts, Conduct final inspections on engine components and parts to ensure repairs done in accordance with requirements, Verify all work done is in conformance to technical manuals and SOPs, Select appropriate tools, equipment, materials and methods to be used for inspections, Verify compatibility of components and modification status, Report discrepancies found in performing final inspections to appropriate persons, Ensure documentation is completed in accordance with organisational procedures and regulatory requirements.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Store Assistant in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Store Assistant performs handling, storing and rotating of stock, and is responsible for updating stock levels in the inventory data system. He/She demonstrates awareness of the importance of inventory control and maintains adequate stock levels to avoid overstocking and obsolete or aged lots. He is conversant with the store layout and ensures proper housekeeping. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives in the workplace. He works in a warehouse or store environment and is responsible for the safe and efficient operation of the material handling equipment. He should be systematic, orderly and detail-oriented. He is expected to coordinate work with internal and external stakeholders to accomplish his work.\n\n**Core Responsibilities and Abilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\n\n**Technical Capabilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Technical Service Manager (Aircraft Engine / Component Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Technical Service Manager (Aircraft Engine / Component Maintenance) acts as the go-to technical subject matter expert and is responsible for establishing aircraft engine and component design and repair schemes and engineering solutions for technical issues through advanced engineering problem-solving. He/She establishes technical services support and approves post-maintenance inspections and functional checks based on conformance to technical specifications. He also drives improvements to maintenance capabilities and approves special process control plans. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should possess a deep passion for analysing and resolving multifaceted engineering problems and be able to apply advanced engineering problem-solving techniques to address operational roadblocks. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure optimal engineering solutions and achieve desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 4)**, you will be expected to Review functional requirements to shortlist coating and surface treatment technologies, Measure wear rate of coating and surface treatments, Recommend proven solutions to corrosion problems, Perform analyses on the effects of using various surface treatment processes to meet functional requirements, Deploy physical vapour deposition (PVD) magnetron sputtering systems with appropriate selections of electrical power for different kinds of targets, Report on selected coating and surface treatment processes used to meet functional requirements, Identify factors affecting coating and surface treatment adhesion, surface contamination and abrasive wear, Identify and assess different types of corrosion in ferrous and non-ferrous metals.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Welding Process (Level 4)**, you will be expected to Evaluate welding processes for suitability to application requirements, Review different welding technologies and systems for relevance to different applications, Design and set up quality control procedures to address product quality and compliance to regulatory requirements, Verify accuracy of calculations and applications of scientific principles in welding solutions, Design and develop welding procedures in accordance with workplace and legislative procedures, Determine joint requirements to meet design specifications.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Automated System Design (Level 5)**, you will be expected to Design supervisory control and data acquisition (SCADA) tracking systems for automated material handling system, Design HMI systems with menu tree, graphical user interface (GUI), graphics with inputs, outputs and animations, Select and configure appropriate interface methods with PLC, Develop PLC ladder logic applications, Develop GUI for alarm logging and parameter trending, Design supervisory control systems for machine process monitoring, Develop GUI for retrieval and saving of data to external database, Perform analysis to determine control requirement of the machine, Analyse the strengths and weaknesses of the design against design criteria, Submit a full evaluation report on whether the engineering design meet functional requirements, Monitor the operation of automation system, Establish pneumatic, electro-pneumatic, programmable logic controllers requirement from design specification, Produce Graphical user interface for automation control of the machine's system in accordance with design specification, Produce graphical user interface (GUI) for automation control of the machine's system in accordance with design specifications, Establish pneumatic, electro-pneumatic, PLC requirements from design specifications, Monitor the operation of automation systems, Analyse the strengths and weaknesses of the engineering design against design criteria, Perform analysis to determine control requirements of the machine, Submit full evaluation reports on whether engineering designs meet functional requirements, Analyse the strengths and weaknesses of engineering designs against design criteria, Produce graphical user interface (GUI) for automation control of machines' systems, in accordance with design specifications, Perform analyses to determine control requirements of machines.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 4)**, you will be expected to Review functional requirements to shortlist coating and surface treatment technologies, Measure wear rate of coating and surface treatments, Recommend proven solutions to corrosion problems, Perform analyses on the effects of using various surface treatment processes to meet functional requirements, Deploy physical vapour deposition (PVD) magnetron sputtering systems with appropriate selections of electrical power for different kinds of targets, Report on selected coating and surface treatment processes used to meet functional requirements, Identify factors affecting coating and surface treatment adhesion, surface contamination and abrasive wear, Identify and assess different types of corrosion in ferrous and non-ferrous metals.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Welding Process (Level 4)**, you will be expected to Evaluate welding processes for suitability to application requirements, Review different welding technologies and systems for relevance to different applications, Design and set up quality control procedures to address product quality and compliance to regulatory requirements, Verify accuracy of calculations and applications of scientific principles in welding solutions, Design and develop welding procedures in accordance with workplace and legislative procedures, Determine joint requirements to meet design specifications.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Automated System Design (Level 5)**, you will be expected to Design supervisory control and data acquisition (SCADA) tracking systems for automated material handling system, Design HMI systems with menu tree, graphical user interface (GUI), graphics with inputs, outputs and animations, Select and configure appropriate interface methods with PLC, Develop PLC ladder logic applications, Develop GUI for alarm logging and parameter trending, Design supervisory control systems for machine process monitoring, Develop GUI for retrieval and saving of data to external database, Perform analysis to determine control requirement of the machine, Analyse the strengths and weaknesses of the design against design criteria, Submit a full evaluation report on whether the engineering design meet functional requirements, Monitor the operation of automation system, Establish pneumatic, electro-pneumatic, programmable logic controllers requirement from design specification, Produce Graphical user interface for automation control of the machine's system in accordance with design specification, Produce graphical user interface (GUI) for automation control of the machine's system in accordance with design specifications, Establish pneumatic, electro-pneumatic, PLC requirements from design specifications, Monitor the operation of automation systems, Analyse the strengths and weaknesses of the engineering design against design criteria, Perform analysis to determine control requirements of the machine, Submit full evaluation reports on whether engineering designs meet functional requirements, Analyse the strengths and weaknesses of engineering designs against design criteria, Produce graphical user interface (GUI) for automation control of machines' systems, in accordance with design specifications, Perform analyses to determine control requirements of machines.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Technician (Component Repair & Overhaul - Avionics) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Technician (Component Repair & OverhaulAvionics) performs maintenance, repairs and modifications of aircraft component avionics systems in accordance with relevant technical manuals and standard operating procedures (SOPs). He/She examines parts for maintenance, repair or replacement and checks serviceability of electrical components. He troubleshoots system failures, takes corrective actions to restore component avionics systems to desired performance requirements, and documents all completed tasks. He may be authorised by the organisation to perform quality control functions, including inspection of incoming materials and outgoing serviced items and registration of non-conformances. He complies with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He supports in implementation of continuous improvement initiatives and lean practices. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to work independently and in a team to accomplish assigned tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Aircraft Instruments Maintenance (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Conduct diagnostic tests and repairs on engine indicating instruments, Perform operational tests, service and repairs on magnetic compass, Conduct visual checks on the physical condition of instruments, Record test results, Conduct diagnostic tests and repairs on flight indicating system instruments, Conduct diagnostic tests and repairs on gyroscopic instruments, Conduct diagnostic tests and repairs on pitot-static instruments, Adhere to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 1)**, you will be expected to Service and repair lighting accessories, Perform restoration jobs on lighting components, Observe and apply safety practices in the workplace, Service and repair power contactors, circuit breakers and relays, Adhere to technical manuals and SOPs, Document all procedures and findings, Service and repair AC and DC machines, Conduct visual checks for initial assessments of the physical condition of components, Carry out routine servicing and repair works as per requirements, Prepare tools and equipment for servicing aircraft electrical equipment and accessories.\nAs part of **Aircraft Sensing Components Maintenance (Level 1)**, you will be expected to Perform service and repairs of engine indicating system components, Dismantle components to locate exact defects and faulty areas for service or repairs, Perform service and repairs of cabin pressurisation components, Conduct visual inspections on incoming components for damages or cracks before carrying out service and repair works, Perform service and repairs of servo actuators and synchro components, Observe and apply safety practices in the workplace, Perform service and repairs of oxygen system components, Adhere to technical manuals and SOPs, Perform service and repairs of fuel indication system components, Perform service and repairs of pressure transmitters.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Aircraft Batteries Maintenance (Level 1)**, you will be expected to Conduct visual checks on battery for condition and damage, Carry out cell voltage checks using appropriate electrical measurement instruments, Perform deep cycle battery checks, Discharge and disassemble batteries for servicing, Adhere to technical manuals, SOPs and safety practices in the workplace, Service aircraft emergency batteries as per job card, Remove stains, corrosion and liquid spillage, Prepare tools and equipment for servicing aircraft batteries, Reassemble batteries and record test results, Perform battery top-up charges and capacity checks.\nAs part of **Aircraft Navigation and Radar Equipment Maintenance (Level 1)**, you will be expected to Perform repairs as per work instructions, Check component serial and part numbers against job cards, Adhere to technical manuals and SOPs, Conduct visual checks on components for discrepancies, defects or damage and record all findings, Record test results, Observe and apply safety practices in the workplace, Use appropriate tools and equipment to test and repair aircraft navigation systems and radar equipment.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Aircraft Communication Components Maintenance (Level 1)**, you will be expected to Disassemble components and carry out repairs on components, Use appropriate tools and equipment for testing and repairing aircraft audio and communication components, Observe and apply safety practices in the workplace, Perform bench checks of aircraft audio and communication components, Conduct visual checks on the physical condition of components, Record test results, Check component serial and part numbers against job cards, Adhere to technical manuals and SOPs.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Conduct visual inspections on EWIS, Perform electrical maintenance on defective wires, wiring devices and terminations devices, Identify wiring system degradations, Process required maintenance documentation, Observe and apply safety practices in the workplace.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\n\n**Technical Capabilities:**\nAs part of **Aircraft Instruments Maintenance (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Conduct diagnostic tests and repairs on engine indicating instruments, Perform operational tests, service and repairs on magnetic compass, Conduct visual checks on the physical condition of instruments, Record test results, Conduct diagnostic tests and repairs on flight indicating system instruments, Conduct diagnostic tests and repairs on gyroscopic instruments, Conduct diagnostic tests and repairs on pitot-static instruments, Adhere to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 1)**, you will be expected to Service and repair lighting accessories, Perform restoration jobs on lighting components, Observe and apply safety practices in the workplace, Service and repair power contactors, circuit breakers and relays, Adhere to technical manuals and SOPs, Document all procedures and findings, Service and repair AC and DC machines, Conduct visual checks for initial assessments of the physical condition of components, Carry out routine servicing and repair works as per requirements, Prepare tools and equipment for servicing aircraft electrical equipment and accessories.\nAs part of **Aircraft Sensing Components Maintenance (Level 1)**, you will be expected to Perform service and repairs of engine indicating system components, Dismantle components to locate exact defects and faulty areas for service or repairs, Perform service and repairs of cabin pressurisation components, Conduct visual inspections on incoming components for damages or cracks before carrying out service and repair works, Perform service and repairs of servo actuators and synchro components, Observe and apply safety practices in the workplace, Perform service and repairs of oxygen system components, Adhere to technical manuals and SOPs, Perform service and repairs of fuel indication system components, Perform service and repairs of pressure transmitters.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Aircraft Batteries Maintenance (Level 1)**, you will be expected to Conduct visual checks on battery for condition and damage, Carry out cell voltage checks using appropriate electrical measurement instruments, Perform deep cycle battery checks, Discharge and disassemble batteries for servicing, Adhere to technical manuals, SOPs and safety practices in the workplace, Service aircraft emergency batteries as per job card, Remove stains, corrosion and liquid spillage, Prepare tools and equipment for servicing aircraft batteries, Reassemble batteries and record test results, Perform battery top-up charges and capacity checks.\nAs part of **Aircraft Navigation and Radar Equipment Maintenance (Level 1)**, you will be expected to Perform repairs as per work instructions, Check component serial and part numbers against job cards, Adhere to technical manuals and SOPs, Conduct visual checks on components for discrepancies, defects or damage and record all findings, Record test results, Observe and apply safety practices in the workplace, Use appropriate tools and equipment to test and repair aircraft navigation systems and radar equipment.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Aircraft Communication Components Maintenance (Level 1)**, you will be expected to Disassemble components and carry out repairs on components, Use appropriate tools and equipment for testing and repairing aircraft audio and communication components, Observe and apply safety practices in the workplace, Perform bench checks of aircraft audio and communication components, Conduct visual checks on the physical condition of components, Record test results, Check component serial and part numbers against job cards, Adhere to technical manuals and SOPs.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Conduct visual inspections on EWIS, Perform electrical maintenance on defective wires, wiring devices and terminations devices, Identify wiring system degradations, Process required maintenance documentation, Observe and apply safety practices in the workplace.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Technician (Component Repair & Overhaul - Mechanical) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Technician (Component Repair & OverhaulMechanical) performs maintenance, repair and overhaul (MRO) tasks for aircraft components in accordance with technical manuals and standard operating procedures (SOPs). He/She examines parts for maintenance, repair or replacement. He/She troubleshoots component defects and takes corrective actions to restore components to the desired performance requirements. He also performs special processes and repair of composite structures, and documents all completed tasks. He may be authorised by the organisation to perform quality control functions, including inspection of incoming materials and outgoing serviced items, and registration of non-conformances. He may also be authorised to perform level 1 non-destructive testing (NDT) functions under supervision, perform evaluations for acceptance or rejection of aircraft components, and record results as specified in the work instructions. He complies with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He supports in implementation of continuous improvement initiatives and lean practices. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to work independently and in a team to accomplish assigned tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Follow operating instructions for equipment and machineries to perform surface preparation or protection operations safely, Adhere to technical manuals and standard operating procedures (SOPs), Set up machines for surface preparation and finishing operations according to safe working practices, Set up machines for application of paint or other protection media, Verify working conditions of tools and equipment through pre-operational checks and inspections, Prepare protection media to the specified consistency prior to application, Select and use suitable personal protective equipment appropriate to job requirements, Perform simple maintenance of blasting equipment.\nAs part of **Non-metallic Materials Testing (Level 1)**, you will be expected to Perform NMMT to obtain sufficient indications for evaluation, Adhere to technical manuals and SOPs, Document test results according to approved format for legibility, accuracy and completeness, Perform pre-operational checks and calibration of NMMT equipment, Abide by international codes, specifications and certification requirements, Select and use suitable PPE appropriate to the job requirements, Prepare components according to NMMT requirements, Observe and apply safety practices in the workplace, Perform the handling and storage of non-metallic materials.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Set up and perform specific calibrations on equipment, Record inspection results, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Prepare components for liquid penetrant inspection, Perform liquid penetrant inspections as specified in work instructions.\nAs part of **Fuel Accessories Components Maintenance (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Maintain tools, equipment and workstations, Conduct visual checks on the physical condition of fuel accessories components, Adhere to technical manuals and SOPs, Record discrepancies, defects or damages in appropriate documents, Check descriptions, part and serial numbers of aircraft fuel accessories components against documentation, Disassemble, clean and assemble aircraft fuel accessories components, Prepare tools and equipment for preliminary test and repair of fuel accessories components, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Record test results.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Composite Structures Design and Maintenance (Level 1)**, you will be expected to Document maintenance and repair tasks, Perform non-destructive test (NDT) as per instructions to identify damage areas, Adhere to technical manuals and regulatory requirements, Examine defects in composite structures, Observe and apply safety practices in the workplace, Prepare to repair composite defects, Perform composite repair as per work instructions, Perform wet and dry lay-up of composite materials.\nAs part of **Welding Process (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Review maintenance documentation and technical manuals to determine required tasks, Select the type of welding to be used in the repair process, Prepare parts for welding in accordance with material specifications and job requirements, Identify defective welded parts by visual examination and workshop tests and take corrective actions to address the causes of weld faults, Adhere to technical manuals and organisational procedures, Check for distortions and measure components and parts to verify conformity with job specifications, Check quality of welded parts, Observe and apply safety practices in the workplace, Operate weld equipment to deposit weld metal.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 1)**, you will be expected to Set up and perform specific calibrations on equipment, Adhere to written instructions and SOPs, Perform post-inspection and cleaning activities, Perform infrared inspections as specified in work instructions, Observe and apply safety practices in the workplace, Prepare components for infrared inspection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Evaluate for component acceptance or rejection, Record inspection results.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for ultrasonic inspection, Perform post-inspection and cleaning activities, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform ultrasonic inspections as specified in work instructions.\nAs part of **Aircraft Hydraulic Components Maintenance (Level 1)**, you will be expected to Prepare tools and equipment for preliminary test and repair of hydraulic components, Adhere to technical manuals and SOPs, Conduct visual checks on the physical condition of hydraulic components, Record test results, Record discrepancies, defects or damages in appropriate documents, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Maintain tools, equipment and workstations, Observe safety practices in the workplace, Disassemble, clean and assemble aircraft hydraulic components, Check descriptions, part and serial numbers of aircraft hydraulic components against documentation.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 1)**, you will be expected to Identify errors and deviations in the data collected, Perform vibration condition monitoring and collect data as specified in work instructions, Adhere to written instructions and SOPs, Prepare components for vibration analysis, Record vibration results, Perform pre-operational checks of equipment for safe and useable conditions to minimise safety risks, Observe and apply safety practices in the workplace, Set up and perform specific calibrations on equipment.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Nacelle Mechanical Structures Maintenance (Level 1)**, you will be expected to Record physical damages to components, missing items from components and any discrepancies, Adhere to technical manuals and SOPs, Repair and overhaul parts of nacelle structures as specified in work instructions, Prepare appropriate tools and materials for component repairs, Record test results, Observe and apply safety practices in the workplace, Prepare for final inspection and test of nacelle structures, Perform visual and condition inspections on received components for compliance, Disassemble, clean and assemble nacelle structures.\nAs part of **Surface Enhancement (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Set up and calibrate peening equipment and machines, Dispose of waste shot peening media using appropriate methods, Perform shot peening on surfaces in accordance with recommended equipment settings, Observe and apply safety practices in the workplace, Update relevant documents upon completion of job, Remove surface contaminants from shot peened surfaces, Prepare component surfaces for peening, Apply shot peening process to almen strip as per recommended settings.\nAs part of **Aircraft Landing Gears Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Record test results, Prepare for final inspection and test of landing gears, Conduct visual checks on landing gears for discrepancies, defects or damage and record all findings, Check descriptions, part and serial numbers of landing gears against documentation, Repair and overhaul parts of landing gears as specified in work instructions, Prepare for input test of landing gears, Prepare for technical disposition of parts of disassembled landing gears, Observe and apply safety practices in the workplace, Disassemble, clean and assemble landing gears.\nAs part of **Sheet Metal Structures Maintenance (Level 1)**, you will be expected to Fabricate sheet metal parts, Observe and apply safety practices in the workplace, Install and remove fasteners, Adhere to technical manuals and SOPs, Process required maintenance documentation, Perform minor surface corrosion treatments, Perform minor sheet metal surface repair.\nAs part of **Elastomer Seals Application (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Perform textile solution coating, Perform calendering and skim coating of materials into composite sheets, Perform molding of and deflashing of elastomeric components, Prepare elastomers, textiles and substrates using appropriate tools, equipment and methods, Maintain proper segregation, packaging and labelling of ingredients to avoid cross-contamination, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Adhere to technical manuals and SOPs, Operate autoclave to perform curing of materials, Perform trimming of fabric reinforced seals.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 1)**, you will be expected to Perform post-inspection and cleaning activities, Perform eddy current inspections as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Evaluate for component acceptance or rejection, Observe and apply safety practices in the workplace, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for eddy current inspection.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 1)**, you will be expected to Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Record inspection results, Set up and perform specific calibrations on equipment, Prepare components for radiographic inspection, Perform radiographic inspections as specified in work instructions, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Adhere to written instructions and SOPs.\nAs part of **Aircraft Wheels and Brakes Maintenance (Level 1)**, you will be expected to Prepare for final inspection and test of wheels and brakes, Prepare for technical disposition of disassembled wheels and brakes, Check descriptions, part and serial numbers of wheels and brakes against documentation, Conduct visual checks on wheels and brakes for discrepancies, defects or damages and record all findings, Observe and apply safety practices in the workplace, Disassemble, clean and assemble wheels and brakes, Prepare for preliminary test of wheels and brakes, Repair and overhaul wheels and brakes as specified in work instructions, Adhere to technical manuals and SOPs, Record test results.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Conduct visual inspections on EWIS, Perform electrical maintenance on defective wires, wiring devices and terminations devices, Identify wiring system degradations, Process required maintenance documentation, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Aircraft Pneumatic Components Maintenance (Level 1)**, you will be expected to Prepare tools and equipment for preliminary test and repair of pneumatic components, Record test results, Observe and apply safety practices in the workplace, Disassemble, clean and assemble aircraft pneumatic components, Conduct visual checks on the physical condition of pneumatic components, Check descriptions, part and serial numbers of aircraft pneumatic components against documentation, Record discrepancies, defects or damages in appropriate documents, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Adhere to technical manuals and SOPs, Maintain tools, equipment and workstations.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Perform post-inspection demagnetisation and cleaning activities, Record inspection results, Perform magnetic particle inspections as specified in work instructions, Prepare components for magnetic particle inspection, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks.\nAs part of **Geometric Dimensioning and Tolerancing (Level 1)**, you will be expected to Record results and findings, Select appropriate measuring tools and equipment for the components to be measured, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Select and use suitable personal protective equipment appropriate to the job requirements, Measure components using appropriate techniques, Interpret geometrical tolerances, symbols, notations and surface finish reference charts.\nAs part of **Sealants Process (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Operate appropriate equipment and tools as per work instructions, Update relevant documents upon completion of job, Perform mixing of sealants as per work instructions, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Observe and apply safety practices in the workplace, Prepare surfaces, parts and components for sealant application, Perform sealing of basic structures, Perform masking and liquid and gas tight sealing processes.\nAs part of **Chemical Processing (Level 1)**, you will be expected to Prepare appropriate tools, equipment and materials required for chemical processing, Observe and apply safety practices in the workplace, Set up aircraft parts and components for chemical processing at designated areas, Check descriptions, part and serial numbers of parts and components against documentation, Check to ensure that parts are clean and remove all external debris, Adhere to technical manuals and SOPs, Clean and protect the processed surface with appropriate tools, equipment and materials, Perform chemical processing as per job specifications, Update relevant documents upon completion of job, Perform removal and application of paint using prescribed paint coating sequence and method.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Coating (Level 1)**, you will be expected to Prepare parts for coating operations using mechanical and chemical methods, Perform spray coating operations and adjust appropriately to achieve desired quality, Set up equipment, jigs and shields to suit job requirements, Conduct routine checks, adjustments and lubrication of equipment, Observe and apply safety practices in the workplace, Conduct pre-operational checks and inspections to verify working conditions of tools and equipment according to job requirements, Check descriptions, part and serial numbers of parts and components against documentation, Update relevant documents upon completion of job, Adhere to technical manuals and SOPs, Perform spraying of components or parts according to technical manuals.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Follow operating instructions for equipment and machineries to perform surface preparation or protection operations safely, Adhere to technical manuals and standard operating procedures (SOPs), Set up machines for surface preparation and finishing operations according to safe working practices, Set up machines for application of paint or other protection media, Verify working conditions of tools and equipment through pre-operational checks and inspections, Prepare protection media to the specified consistency prior to application, Select and use suitable personal protective equipment appropriate to job requirements, Perform simple maintenance of blasting equipment.\nAs part of **Non-metallic Materials Testing (Level 1)**, you will be expected to Perform NMMT to obtain sufficient indications for evaluation, Adhere to technical manuals and SOPs, Document test results according to approved format for legibility, accuracy and completeness, Perform pre-operational checks and calibration of NMMT equipment, Abide by international codes, specifications and certification requirements, Select and use suitable PPE appropriate to the job requirements, Prepare components according to NMMT requirements, Observe and apply safety practices in the workplace, Perform the handling and storage of non-metallic materials.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Set up and perform specific calibrations on equipment, Record inspection results, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Prepare components for liquid penetrant inspection, Perform liquid penetrant inspections as specified in work instructions.\nAs part of **Fuel Accessories Components Maintenance (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Maintain tools, equipment and workstations, Conduct visual checks on the physical condition of fuel accessories components, Adhere to technical manuals and SOPs, Record discrepancies, defects or damages in appropriate documents, Check descriptions, part and serial numbers of aircraft fuel accessories components against documentation, Disassemble, clean and assemble aircraft fuel accessories components, Prepare tools and equipment for preliminary test and repair of fuel accessories components, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Record test results.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Composite Structures Design and Maintenance (Level 1)**, you will be expected to Document maintenance and repair tasks, Perform non-destructive test (NDT) as per instructions to identify damage areas, Adhere to technical manuals and regulatory requirements, Examine defects in composite structures, Observe and apply safety practices in the workplace, Prepare to repair composite defects, Perform composite repair as per work instructions, Perform wet and dry lay-up of composite materials.\nAs part of **Welding Process (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Review maintenance documentation and technical manuals to determine required tasks, Select the type of welding to be used in the repair process, Prepare parts for welding in accordance with material specifications and job requirements, Identify defective welded parts by visual examination and workshop tests and take corrective actions to address the causes of weld faults, Adhere to technical manuals and organisational procedures, Check for distortions and measure components and parts to verify conformity with job specifications, Check quality of welded parts, Observe and apply safety practices in the workplace, Operate weld equipment to deposit weld metal.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 1)**, you will be expected to Set up and perform specific calibrations on equipment, Adhere to written instructions and SOPs, Perform post-inspection and cleaning activities, Perform infrared inspections as specified in work instructions, Observe and apply safety practices in the workplace, Prepare components for infrared inspection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Evaluate for component acceptance or rejection, Record inspection results.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for ultrasonic inspection, Perform post-inspection and cleaning activities, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform ultrasonic inspections as specified in work instructions.\nAs part of **Aircraft Hydraulic Components Maintenance (Level 1)**, you will be expected to Prepare tools and equipment for preliminary test and repair of hydraulic components, Adhere to technical manuals and SOPs, Conduct visual checks on the physical condition of hydraulic components, Record test results, Record discrepancies, defects or damages in appropriate documents, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Maintain tools, equipment and workstations, Observe safety practices in the workplace, Disassemble, clean and assemble aircraft hydraulic components, Check descriptions, part and serial numbers of aircraft hydraulic components against documentation.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 1)**, you will be expected to Identify errors and deviations in the data collected, Perform vibration condition monitoring and collect data as specified in work instructions, Adhere to written instructions and SOPs, Prepare components for vibration analysis, Record vibration results, Perform pre-operational checks of equipment for safe and useable conditions to minimise safety risks, Observe and apply safety practices in the workplace, Set up and perform specific calibrations on equipment.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Nacelle Mechanical Structures Maintenance (Level 1)**, you will be expected to Record physical damages to components, missing items from components and any discrepancies, Adhere to technical manuals and SOPs, Repair and overhaul parts of nacelle structures as specified in work instructions, Prepare appropriate tools and materials for component repairs, Record test results, Observe and apply safety practices in the workplace, Prepare for final inspection and test of nacelle structures, Perform visual and condition inspections on received components for compliance, Disassemble, clean and assemble nacelle structures.\nAs part of **Surface Enhancement (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Set up and calibrate peening equipment and machines, Dispose of waste shot peening media using appropriate methods, Perform shot peening on surfaces in accordance with recommended equipment settings, Observe and apply safety practices in the workplace, Update relevant documents upon completion of job, Remove surface contaminants from shot peened surfaces, Prepare component surfaces for peening, Apply shot peening process to almen strip as per recommended settings.\nAs part of **Aircraft Landing Gears Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Record test results, Prepare for final inspection and test of landing gears, Conduct visual checks on landing gears for discrepancies, defects or damage and record all findings, Check descriptions, part and serial numbers of landing gears against documentation, Repair and overhaul parts of landing gears as specified in work instructions, Prepare for input test of landing gears, Prepare for technical disposition of parts of disassembled landing gears, Observe and apply safety practices in the workplace, Disassemble, clean and assemble landing gears.\nAs part of **Sheet Metal Structures Maintenance (Level 1)**, you will be expected to Fabricate sheet metal parts, Observe and apply safety practices in the workplace, Install and remove fasteners, Adhere to technical manuals and SOPs, Process required maintenance documentation, Perform minor surface corrosion treatments, Perform minor sheet metal surface repair.\nAs part of **Elastomer Seals Application (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Perform textile solution coating, Perform calendering and skim coating of materials into composite sheets, Perform molding of and deflashing of elastomeric components, Prepare elastomers, textiles and substrates using appropriate tools, equipment and methods, Maintain proper segregation, packaging and labelling of ingredients to avoid cross-contamination, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Adhere to technical manuals and SOPs, Operate autoclave to perform curing of materials, Perform trimming of fabric reinforced seals.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 1)**, you will be expected to Perform post-inspection and cleaning activities, Perform eddy current inspections as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Evaluate for component acceptance or rejection, Observe and apply safety practices in the workplace, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for eddy current inspection.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 1)**, you will be expected to Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Record inspection results, Set up and perform specific calibrations on equipment, Prepare components for radiographic inspection, Perform radiographic inspections as specified in work instructions, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Adhere to written instructions and SOPs.\nAs part of **Aircraft Wheels and Brakes Maintenance (Level 1)**, you will be expected to Prepare for final inspection and test of wheels and brakes, Prepare for technical disposition of disassembled wheels and brakes, Check descriptions, part and serial numbers of wheels and brakes against documentation, Conduct visual checks on wheels and brakes for discrepancies, defects or damages and record all findings, Observe and apply safety practices in the workplace, Disassemble, clean and assemble wheels and brakes, Prepare for preliminary test of wheels and brakes, Repair and overhaul wheels and brakes as specified in work instructions, Adhere to technical manuals and SOPs, Record test results.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Conduct visual inspections on EWIS, Perform electrical maintenance on defective wires, wiring devices and terminations devices, Identify wiring system degradations, Process required maintenance documentation, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Aircraft Pneumatic Components Maintenance (Level 1)**, you will be expected to Prepare tools and equipment for preliminary test and repair of pneumatic components, Record test results, Observe and apply safety practices in the workplace, Disassemble, clean and assemble aircraft pneumatic components, Conduct visual checks on the physical condition of pneumatic components, Check descriptions, part and serial numbers of aircraft pneumatic components against documentation, Record discrepancies, defects or damages in appropriate documents, Carry out inspections, technical dispositions and repair and/or overhaul as specified in work instructions, Adhere to technical manuals and SOPs, Maintain tools, equipment and workstations.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Perform post-inspection demagnetisation and cleaning activities, Record inspection results, Perform magnetic particle inspections as specified in work instructions, Prepare components for magnetic particle inspection, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks.\nAs part of **Geometric Dimensioning and Tolerancing (Level 1)**, you will be expected to Record results and findings, Select appropriate measuring tools and equipment for the components to be measured, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Select and use suitable personal protective equipment appropriate to the job requirements, Measure components using appropriate techniques, Interpret geometrical tolerances, symbols, notations and surface finish reference charts.\nAs part of **Sealants Process (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Operate appropriate equipment and tools as per work instructions, Update relevant documents upon completion of job, Perform mixing of sealants as per work instructions, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Observe and apply safety practices in the workplace, Prepare surfaces, parts and components for sealant application, Perform sealing of basic structures, Perform masking and liquid and gas tight sealing processes.\nAs part of **Chemical Processing (Level 1)**, you will be expected to Prepare appropriate tools, equipment and materials required for chemical processing, Observe and apply safety practices in the workplace, Set up aircraft parts and components for chemical processing at designated areas, Check descriptions, part and serial numbers of parts and components against documentation, Check to ensure that parts are clean and remove all external debris, Adhere to technical manuals and SOPs, Clean and protect the processed surface with appropriate tools, equipment and materials, Perform chemical processing as per job specifications, Update relevant documents upon completion of job, Perform removal and application of paint using prescribed paint coating sequence and method.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Coating (Level 1)**, you will be expected to Prepare parts for coating operations using mechanical and chemical methods, Perform spray coating operations and adjust appropriately to achieve desired quality, Set up equipment, jigs and shields to suit job requirements, Conduct routine checks, adjustments and lubrication of equipment, Observe and apply safety practices in the workplace, Conduct pre-operational checks and inspections to verify working conditions of tools and equipment according to job requirements, Check descriptions, part and serial numbers of parts and components against documentation, Update relevant documents upon completion of job, Adhere to technical manuals and SOPs, Perform spraying of components or parts according to technical manuals.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Technician (Engine / Engine Component Repair & Overhaul) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Technician (Engine/Engine Component Repair & Overhaul) performs maintenance, repair and overhaul (MRO) tasks for aircraft engines and engine components in accordance with technical manuals and standard operating procedures (SOPs). He/She examines engine parts for maintenance, repair or replacement. He troubleshoots defects and takes corrective actions to restore engine components to the desired performance requirements. He also performs engine assembly, disassembly and inspections, special processes, and documents all completed tasks. He may be authorised by the organisation to perform quality control functions, including inspection of incoming materials and outgoing serviced items, and registration of non-conformances. He may also be authorised to perform level 1 non-destructive testing (NDT) functions under supervision, perform evaluations for acceptance or rejection of engines and engine components, and record results as specified in the work instructions. He complies with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He supports in implementation of continuous improvement initiatives and lean practices. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to work independently and in a team to accomplish assigned tasks.\n\n**Core Responsibilities and Abilities:**\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 1)**, you will be expected to Service and repair lighting accessories, Perform restoration jobs on lighting components, Observe and apply safety practices in the workplace, Service and repair power contactors, circuit breakers and relays, Adhere to technical manuals and SOPs, Document all procedures and findings, Service and repair AC and DC machines, Conduct visual checks for initial assessments of the physical condition of components, Carry out routine servicing and repair works as per requirements, Prepare tools and equipment for servicing aircraft electrical equipment and accessories.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 1)**, you will be expected to Set up and perform specific calibrations on equipment, Adhere to written instructions and SOPs, Perform post-inspection and cleaning activities, Perform infrared inspections as specified in work instructions, Observe and apply safety practices in the workplace, Prepare components for infrared inspection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Evaluate for component acceptance or rejection, Record inspection results.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Perform post-inspection demagnetisation and cleaning activities, Record inspection results, Perform magnetic particle inspections as specified in work instructions, Prepare components for magnetic particle inspection, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Follow operating instructions for equipment and machineries to perform surface preparation or protection operations safely, Adhere to technical manuals and standard operating procedures (SOPs), Set up machines for surface preparation and finishing operations according to safe working practices, Set up machines for application of paint or other protection media, Verify working conditions of tools and equipment through pre-operational checks and inspections, Prepare protection media to the specified consistency prior to application, Select and use suitable personal protective equipment appropriate to job requirements, Perform simple maintenance of blasting equipment.\nAs part of **Engine Disassembly and Assembly (Level 1)**, you will be expected to Conduct visual inspections on engine components, modules and parts for damages, Receive and despatch engines for repair and overhaul, Clean, inspect and assemble modules and parts to engines, Carry out inhibition of removed engine components, modules and parts, Conduct balancing of rotating parts, Document all procedures and findings and process required maintenance documentation, Disassemble engines into modules and parts, Remove and install engine components, Check serviceability of tools and equipment for engine handling, Adhere to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Non-metallic Materials Testing (Level 1)**, you will be expected to Perform NMMT to obtain sufficient indications for evaluation, Adhere to technical manuals and SOPs, Document test results according to approved format for legibility, accuracy and completeness, Perform pre-operational checks and calibration of NMMT equipment, Abide by international codes, specifications and certification requirements, Select and use suitable PPE appropriate to the job requirements, Prepare components according to NMMT requirements, Observe and apply safety practices in the workplace, Perform the handling and storage of non-metallic materials.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Set up and perform specific calibrations on equipment, Record inspection results, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Prepare components for liquid penetrant inspection, Perform liquid penetrant inspections as specified in work instructions.\nAs part of **Aerospace Heat Treatment Process (Level 1)**, you will be expected to Prepare parts for heat treatment, Set up aircraft parts and components for chemical processing at designated areas, Conduct pre-operational checks and inspections to verify working conditions of furnace and equipment according to job requirements, Perform end-of-cycle operation and shut down furnace in proper sequence, Update relevant documents upon completion of job, Clean and return tools and equipment after use, Observe and apply safety practices in the workplace, Check descriptions, part and serial numbers of parts and components against documentation, Adhere to technical manuals and SOPs, Operate furnace and perform heat treatment processes as prescribed.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Engines and Components Handling, Inspection and Packing (Level 1)**, you will be expected to Document all procedures and findings, Perform lifting, slinging and handling of engines, components and parts, Conduct visual and first article inspections on engines, components and parts, Pack and unpack engines, components and parts, Operate and check serviceability of workshop tools, equipment and materials, Adhere to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Sealants Process (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Operate appropriate equipment and tools as per work instructions, Update relevant documents upon completion of job, Perform mixing of sealants as per work instructions, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Observe and apply safety practices in the workplace, Prepare surfaces, parts and components for sealant application, Perform sealing of basic structures, Perform masking and liquid and gas tight sealing processes.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 1)**, you will be expected to Identify errors and deviations in the data collected, Perform vibration condition monitoring and collect data as specified in work instructions, Adhere to written instructions and SOPs, Prepare components for vibration analysis, Record vibration results, Perform pre-operational checks of equipment for safe and useable conditions to minimise safety risks, Observe and apply safety practices in the workplace, Set up and perform specific calibrations on equipment.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 1)**, you will be expected to Perform post-inspection and cleaning activities, Perform eddy current inspections as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Evaluate for component acceptance or rejection, Observe and apply safety practices in the workplace, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for eddy current inspection.\nAs part of **Engine Component Parts Inspection (Level 1)**, you will be expected to Apply FOD control, Perform visual and dimensional inspections and identify defects and types of repair required, Adhere to technical manuals, SOPs and safety practices in the workplace, Report discrepancies found in performing inspections to appropriate persons, Document all inspection procedures and findings, Prepare and check serviceability of tools and equipment and currency in calibration of measuring instruments, Perform in-process inspections to ensure good physical condition and accurate dimensions, Verify incoming engine components and parts against work orders, Check currency of technical manual revisions and repair scheme part numbers.\nAs part of **Machining (Level 1)**, you will be expected to Perform periodical maintenance and adjustment of machine tools, Set up and secure the work piece safely, Set machining parameters appropriate to job requirements, Carry out machining operations, Interpret drawings and blueprints, Verify that correct work material is used, Use measuring instruments and gauges to check the components for conformance with specifications, Select, position and mount appropriate cutting tools, Establish job requirements and suitable sequences of operations, Determine and set appropriate machining parameters for jobs, Interpret drawings and blueprints including material selection specifications, Ensure appropriate work materials are used, Apply machining processes to produce components, Use suitable measuring instruments and/or gauges to check the components for conformance with specifications, Select appropriate cutting tools, and position and mount them, Perform periodical maintenance and adjustment of machines, Set up and secure work pieces safely, Establish job requirements and suitable sequence of machining operations, Use measuring instruments and/or gauges to check the component for conformance with specifications.\nAs part of **Engine Cleaning (Level 1)**, you will be expected to Prepare materials, equipment and solvents required for cleaning, Adhere to technical manuals and SOPs, Configure equipment systems for cleaning operations, Perform chemical and mechanical cleaning on components and parts, Document all cleaning procedures and findings, Prepare engine components and parts for cleaning, Perform initial cleaning on components and parts, Observe and apply safety practices in the workplace, Verify quality of cleaning materials, agents and solvents.\nAs part of **Engine Rigging and De-rigging (Level 1)**, you will be expected to Interpret requirements of an engine test, Conduct engine de-rigging after test, Document all procedures and findings, Replace engine components, Perform basic troubleshooting techniques on engine components under test, Adhere to technical manuals, SOPs and safety practices in the workplace, Conduct engine rigging and preparation before engine test, Conduct basic borescope inspections, Conduct safety checks on the engine and test cell prior to test.\nAs part of **Surface Enhancement (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Set up and calibrate peening equipment and machines, Dispose of waste shot peening media using appropriate methods, Perform shot peening on surfaces in accordance with recommended equipment settings, Observe and apply safety practices in the workplace, Update relevant documents upon completion of job, Remove surface contaminants from shot peened surfaces, Prepare component surfaces for peening, Apply shot peening process to almen strip as per recommended settings.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Geometric Dimensioning and Tolerancing (Level 1)**, you will be expected to Record results and findings, Select appropriate measuring tools and equipment for the components to be measured, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Select and use suitable personal protective equipment appropriate to the job requirements, Measure components using appropriate techniques, Interpret geometrical tolerances, symbols, notations and surface finish reference charts.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for ultrasonic inspection, Perform post-inspection and cleaning activities, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform ultrasonic inspections as specified in work instructions.\nAs part of **Chemical Processing (Level 1)**, you will be expected to Prepare appropriate tools, equipment and materials required for chemical processing, Observe and apply safety practices in the workplace, Set up aircraft parts and components for chemical processing at designated areas, Check descriptions, part and serial numbers of parts and components against documentation, Check to ensure that parts are clean and remove all external debris, Adhere to technical manuals and SOPs, Clean and protect the processed surface with appropriate tools, equipment and materials, Perform chemical processing as per job specifications, Update relevant documents upon completion of job, Perform removal and application of paint using prescribed paint coating sequence and method.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Coating (Level 1)**, you will be expected to Prepare parts for coating operations using mechanical and chemical methods, Perform spray coating operations and adjust appropriately to achieve desired quality, Set up equipment, jigs and shields to suit job requirements, Conduct routine checks, adjustments and lubrication of equipment, Observe and apply safety practices in the workplace, Conduct pre-operational checks and inspections to verify working conditions of tools and equipment according to job requirements, Check descriptions, part and serial numbers of parts and components against documentation, Update relevant documents upon completion of job, Adhere to technical manuals and SOPs, Perform spraying of components or parts according to technical manuals.\nAs part of **Welding Process (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Review maintenance documentation and technical manuals to determine required tasks, Select the type of welding to be used in the repair process, Prepare parts for welding in accordance with material specifications and job requirements, Identify defective welded parts by visual examination and workshop tests and take corrective actions to address the causes of weld faults, Adhere to technical manuals and organisational procedures, Check for distortions and measure components and parts to verify conformity with job specifications, Check quality of welded parts, Observe and apply safety practices in the workplace, Operate weld equipment to deposit weld metal.\nAs part of **Sheet Metal Structures Maintenance (Level 1)**, you will be expected to Fabricate sheet metal parts, Observe and apply safety practices in the workplace, Install and remove fasteners, Adhere to technical manuals and SOPs, Process required maintenance documentation, Perform minor surface corrosion treatments, Perform minor sheet metal surface repair.\nAs part of **Elastomer Seals Application (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Perform textile solution coating, Perform calendering and skim coating of materials into composite sheets, Perform molding of and deflashing of elastomeric components, Prepare elastomers, textiles and substrates using appropriate tools, equipment and methods, Maintain proper segregation, packaging and labelling of ingredients to avoid cross-contamination, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Adhere to technical manuals and SOPs, Operate autoclave to perform curing of materials, Perform trimming of fabric reinforced seals.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 1)**, you will be expected to Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Record inspection results, Set up and perform specific calibrations on equipment, Prepare components for radiographic inspection, Perform radiographic inspections as specified in work instructions, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Adhere to written instructions and SOPs.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\n\n**Technical Capabilities:**\nAs part of **Aircraft Electrical Equipment and Accessories Maintenance (Level 1)**, you will be expected to Service and repair lighting accessories, Perform restoration jobs on lighting components, Observe and apply safety practices in the workplace, Service and repair power contactors, circuit breakers and relays, Adhere to technical manuals and SOPs, Document all procedures and findings, Service and repair AC and DC machines, Conduct visual checks for initial assessments of the physical condition of components, Carry out routine servicing and repair works as per requirements, Prepare tools and equipment for servicing aircraft electrical equipment and accessories.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 1)**, you will be expected to Set up and perform specific calibrations on equipment, Adhere to written instructions and SOPs, Perform post-inspection and cleaning activities, Perform infrared inspections as specified in work instructions, Observe and apply safety practices in the workplace, Prepare components for infrared inspection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Evaluate for component acceptance or rejection, Record inspection results.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Perform post-inspection demagnetisation and cleaning activities, Record inspection results, Perform magnetic particle inspections as specified in work instructions, Prepare components for magnetic particle inspection, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Follow operating instructions for equipment and machineries to perform surface preparation or protection operations safely, Adhere to technical manuals and standard operating procedures (SOPs), Set up machines for surface preparation and finishing operations according to safe working practices, Set up machines for application of paint or other protection media, Verify working conditions of tools and equipment through pre-operational checks and inspections, Prepare protection media to the specified consistency prior to application, Select and use suitable personal protective equipment appropriate to job requirements, Perform simple maintenance of blasting equipment.\nAs part of **Engine Disassembly and Assembly (Level 1)**, you will be expected to Conduct visual inspections on engine components, modules and parts for damages, Receive and despatch engines for repair and overhaul, Clean, inspect and assemble modules and parts to engines, Carry out inhibition of removed engine components, modules and parts, Conduct balancing of rotating parts, Document all procedures and findings and process required maintenance documentation, Disassemble engines into modules and parts, Remove and install engine components, Check serviceability of tools and equipment for engine handling, Adhere to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Non-metallic Materials Testing (Level 1)**, you will be expected to Perform NMMT to obtain sufficient indications for evaluation, Adhere to technical manuals and SOPs, Document test results according to approved format for legibility, accuracy and completeness, Perform pre-operational checks and calibration of NMMT equipment, Abide by international codes, specifications and certification requirements, Select and use suitable PPE appropriate to the job requirements, Prepare components according to NMMT requirements, Observe and apply safety practices in the workplace, Perform the handling and storage of non-metallic materials.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Set up and perform specific calibrations on equipment, Record inspection results, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Prepare components for liquid penetrant inspection, Perform liquid penetrant inspections as specified in work instructions.\nAs part of **Aerospace Heat Treatment Process (Level 1)**, you will be expected to Prepare parts for heat treatment, Set up aircraft parts and components for chemical processing at designated areas, Conduct pre-operational checks and inspections to verify working conditions of furnace and equipment according to job requirements, Perform end-of-cycle operation and shut down furnace in proper sequence, Update relevant documents upon completion of job, Clean and return tools and equipment after use, Observe and apply safety practices in the workplace, Check descriptions, part and serial numbers of parts and components against documentation, Adhere to technical manuals and SOPs, Operate furnace and perform heat treatment processes as prescribed.\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Engines and Components Handling, Inspection and Packing (Level 1)**, you will be expected to Document all procedures and findings, Perform lifting, slinging and handling of engines, components and parts, Conduct visual and first article inspections on engines, components and parts, Pack and unpack engines, components and parts, Operate and check serviceability of workshop tools, equipment and materials, Adhere to technical manuals, SOPs and safety practices in the workplace.\nAs part of **Sealants Process (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Operate appropriate equipment and tools as per work instructions, Update relevant documents upon completion of job, Perform mixing of sealants as per work instructions, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Observe and apply safety practices in the workplace, Prepare surfaces, parts and components for sealant application, Perform sealing of basic structures, Perform masking and liquid and gas tight sealing processes.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 1)**, you will be expected to Identify errors and deviations in the data collected, Perform vibration condition monitoring and collect data as specified in work instructions, Adhere to written instructions and SOPs, Prepare components for vibration analysis, Record vibration results, Perform pre-operational checks of equipment for safe and useable conditions to minimise safety risks, Observe and apply safety practices in the workplace, Set up and perform specific calibrations on equipment.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 1)**, you will be expected to Perform post-inspection and cleaning activities, Perform eddy current inspections as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Evaluate for component acceptance or rejection, Observe and apply safety practices in the workplace, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for eddy current inspection.\nAs part of **Engine Component Parts Inspection (Level 1)**, you will be expected to Apply FOD control, Perform visual and dimensional inspections and identify defects and types of repair required, Adhere to technical manuals, SOPs and safety practices in the workplace, Report discrepancies found in performing inspections to appropriate persons, Document all inspection procedures and findings, Prepare and check serviceability of tools and equipment and currency in calibration of measuring instruments, Perform in-process inspections to ensure good physical condition and accurate dimensions, Verify incoming engine components and parts against work orders, Check currency of technical manual revisions and repair scheme part numbers.\nAs part of **Machining (Level 1)**, you will be expected to Perform periodical maintenance and adjustment of machine tools, Set up and secure the work piece safely, Set machining parameters appropriate to job requirements, Carry out machining operations, Interpret drawings and blueprints, Verify that correct work material is used, Use measuring instruments and gauges to check the components for conformance with specifications, Select, position and mount appropriate cutting tools, Establish job requirements and suitable sequences of operations, Determine and set appropriate machining parameters for jobs, Interpret drawings and blueprints including material selection specifications, Ensure appropriate work materials are used, Apply machining processes to produce components, Use suitable measuring instruments and/or gauges to check the components for conformance with specifications, Select appropriate cutting tools, and position and mount them, Perform periodical maintenance and adjustment of machines, Set up and secure work pieces safely, Establish job requirements and suitable sequence of machining operations, Use measuring instruments and/or gauges to check the component for conformance with specifications.\nAs part of **Engine Cleaning (Level 1)**, you will be expected to Prepare materials, equipment and solvents required for cleaning, Adhere to technical manuals and SOPs, Configure equipment systems for cleaning operations, Perform chemical and mechanical cleaning on components and parts, Document all cleaning procedures and findings, Prepare engine components and parts for cleaning, Perform initial cleaning on components and parts, Observe and apply safety practices in the workplace, Verify quality of cleaning materials, agents and solvents.\nAs part of **Engine Rigging and De-rigging (Level 1)**, you will be expected to Interpret requirements of an engine test, Conduct engine de-rigging after test, Document all procedures and findings, Replace engine components, Perform basic troubleshooting techniques on engine components under test, Adhere to technical manuals, SOPs and safety practices in the workplace, Conduct engine rigging and preparation before engine test, Conduct basic borescope inspections, Conduct safety checks on the engine and test cell prior to test.\nAs part of **Surface Enhancement (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Set up and calibrate peening equipment and machines, Dispose of waste shot peening media using appropriate methods, Perform shot peening on surfaces in accordance with recommended equipment settings, Observe and apply safety practices in the workplace, Update relevant documents upon completion of job, Remove surface contaminants from shot peened surfaces, Prepare component surfaces for peening, Apply shot peening process to almen strip as per recommended settings.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Geometric Dimensioning and Tolerancing (Level 1)**, you will be expected to Record results and findings, Select appropriate measuring tools and equipment for the components to be measured, Set up, locate and secure components to be measured, Verify that correct versions of reference drawings are used, Maintain measuring tools and equipment, Calibrate measuring instruments and equipment, Select and use suitable personal protective equipment appropriate to the job requirements, Measure components using appropriate techniques, Interpret geometrical tolerances, symbols, notations and surface finish reference charts.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 1)**, you will be expected to Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Record inspection results, Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Prepare components for ultrasonic inspection, Perform post-inspection and cleaning activities, Observe and apply safety practices in the workplace, Evaluate for component acceptance or rejection, Perform ultrasonic inspections as specified in work instructions.\nAs part of **Chemical Processing (Level 1)**, you will be expected to Prepare appropriate tools, equipment and materials required for chemical processing, Observe and apply safety practices in the workplace, Set up aircraft parts and components for chemical processing at designated areas, Check descriptions, part and serial numbers of parts and components against documentation, Check to ensure that parts are clean and remove all external debris, Adhere to technical manuals and SOPs, Clean and protect the processed surface with appropriate tools, equipment and materials, Perform chemical processing as per job specifications, Update relevant documents upon completion of job, Perform removal and application of paint using prescribed paint coating sequence and method.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Coating (Level 1)**, you will be expected to Prepare parts for coating operations using mechanical and chemical methods, Perform spray coating operations and adjust appropriately to achieve desired quality, Set up equipment, jigs and shields to suit job requirements, Conduct routine checks, adjustments and lubrication of equipment, Observe and apply safety practices in the workplace, Conduct pre-operational checks and inspections to verify working conditions of tools and equipment according to job requirements, Check descriptions, part and serial numbers of parts and components against documentation, Update relevant documents upon completion of job, Adhere to technical manuals and SOPs, Perform spraying of components or parts according to technical manuals.\nAs part of **Welding Process (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Review maintenance documentation and technical manuals to determine required tasks, Select the type of welding to be used in the repair process, Prepare parts for welding in accordance with material specifications and job requirements, Identify defective welded parts by visual examination and workshop tests and take corrective actions to address the causes of weld faults, Adhere to technical manuals and organisational procedures, Check for distortions and measure components and parts to verify conformity with job specifications, Check quality of welded parts, Observe and apply safety practices in the workplace, Operate weld equipment to deposit weld metal.\nAs part of **Sheet Metal Structures Maintenance (Level 1)**, you will be expected to Fabricate sheet metal parts, Observe and apply safety practices in the workplace, Install and remove fasteners, Adhere to technical manuals and SOPs, Process required maintenance documentation, Perform minor surface corrosion treatments, Perform minor sheet metal surface repair.\nAs part of **Elastomer Seals Application (Level 1)**, you will be expected to Observe and apply safety practices in the workplace, Perform textile solution coating, Perform calendering and skim coating of materials into composite sheets, Perform molding of and deflashing of elastomeric components, Prepare elastomers, textiles and substrates using appropriate tools, equipment and methods, Maintain proper segregation, packaging and labelling of ingredients to avoid cross-contamination, Handle materials using appropriate methods and equipment during packaging, storage and delivery processes, Adhere to technical manuals and SOPs, Operate autoclave to perform curing of materials, Perform trimming of fabric reinforced seals.\nAs part of **Precision Measurement (Level 1)**, you will be expected to Calibrate measuring equipment and record in reports in accordance with organisational procedures, Report dysfunctional equipment for repair or replacement, where appropriate, Maintain good housekeeping and compliance with safety practices, Read results from measuring equipment and compare results against component requirements, Anticipate possible failure of measuring equipment and measures to take corrective actions, Select and set up appropriate precision measuring equipment according to work specifications, Interpret drawing and component specifications, Plan work activities and requirements in accordance with organisational procedures, Maintain good housekeeping and compliance with workplace safety and health (WSH) practices.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 1)**, you will be expected to Perform pre-operational checks of NDT equipment for safe and useable conditions to minimise safety risks, Record inspection results, Set up and perform specific calibrations on equipment, Prepare components for radiographic inspection, Perform radiographic inspections as specified in work instructions, Observe and apply safety practices in the workplace, Perform post-inspection and cleaning activities, Evaluate for component acceptance or rejection, Adhere to written instructions and SOPs.\nAs part of **Electrical Termination, Connection and Measurement (Level 1)**, you will be expected to Process required maintenance documentation in accordance with regulatory requirements, Adhere to technical manuals and SOPs, Fabricate wire harnesses, Perform wire wrapping connections, Perform soldering and de-soldering techniques, Remove and insert contacts of crimp-type connectors, Splice and terminate wires with crimp-type terminal devices, Observe and apply safety practices in the workplace.\nAs part of **Visual Testing (Level 1)**, you will be expected to Perform pre-operational checks of visual testing equipment for safe and useable conditions to minimise safety risks, Perform post-inspection procedures and cleaning activities, Report visual test results in accordance with prescribed procedures, Interpret results for component acceptance or rejection, Perform visual testing as specified in work instructions, Adhere to written instructions and SOPs, Set up and perform specific calibrations on equipment, Observe and apply safety practices in the workplace, Prepare parts and components for visual testing.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Trainee Maintenance Technician in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Engine / Component Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Trainee Maintenance Technician performs aircraft engine and component maintenance tasks under supervision and in accordance with relevant technical manuals. He/She assists in troubleshooting of aircraft engines and components and reinstates the work area as per the organisation's housekeeping standards. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives in the workplace. He works in a hangar or workshop and may be required to work in shifts. He also attends classroom and practical lessons as required, and sits for the requisite qualifying knowledge and practical tests.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Aircraft Maintenance Engineer Apprentice in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Aircraft Maintenance Engineer Apprentice performs aircraft maintenance tasks under the supervision of a Licensed Aircraft Engineer and in accordance with relevant technical manuals. He/She assists in troubleshooting of aircraft equipment, structures and systems relevant to his/her specialisation. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives in the workplace. He is expected to qualify relevant tests and examinations and present himself for evaluation by CAAS examiners or appointed interviewers upon completion of the apprenticeship for confirmation as a Licensed Aircraft Engineer.\n\n**Core Responsibilities and Abilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\n\n**Technical Capabilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Engineering Drawing, Interpretation and Management (Level 1)**, you will be expected to Use equipment datasheets to identify the general flow of processes and equipment, Locate and select the correct drawing for a unit or system for reference, Read and interpret engineering drawings, including detail and assembly drawings, Identify technical symbols, abbreviations and terminology from engineering drawings, Read and interpret PFDs to identify the general flow of processes and equipment, Use P&IDs to identify the general flow of processes and equipment, Using P&IDs identify the general flow of plant processes and equipment, Read and interpret a PFD, Locate and select the correct drawing for a unit or system, Using P&IDs identify the general flow of processes and equipment.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Assistant Foreman / Lead Maintenance Engineer / Superintendent in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Assistant Foreman/Lead Maintenance Engineer/Superintendent applies advanced aerospace maintenance practices to lead aircraft maintenance, repair and overhaul (MRO) activities and implementation of reliability-centered maintenance programmes. He/She manages the maintenance organisation structure, delegates technical personnel to accomplish maintenance tasks and ensures adherence to project timelines and maintenance schedules. As a subject matter expert, he reviews maintenance procedures and technical specifications, and leads technical and programme reviews with customers and suppliers. He may also be authorised by the company to issue certificate of release to service (CRS) for aircraft following base maintenance. He reviews compliance of aircraft maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and innovation in targeted areas for continuous process improvements. He appraises staff performance and conducts coaching and mentoring for technical personnel. He should possess strong decision-making, resource management and project management skills. He should be able to exercise problem-solving, communication and stakeholder management skills to proactively address unforeseen delays in aircraft maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Cat A Certifying Technician in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Cat A Certifying Technician performs simple scheduled line and base maintenance tasks within the limit specified in the authorisation certificate. He/She tests serviceability of aircraft line replacement units using test switches, built in test equipment (BITE) and other specialised test equipment. He informs remedial actions to rectify technical and service problems, and processes documentation in accordance with regulatory requirements. He is authorised to issue certificate of release to service (CRS) following maintenance within the limit of tasks specified in the authorisation certificate. He monitors compliance with airworthiness and legislative requirements, and oversees conformance to the organisation's standard operating procedures (SOPs), safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be expected to work in shifts. He should posses a quality, safety and risk compliance mindset, and should be highly meticulous, reliable, and able to work independently and in a team to achieve desired aircraft maintenance targets.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Engineering Service Engineer / Technical Service Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Engineering Service Engineer/ Technical Service Engineer (Aircraft Maintenance) defines scope of maintenance works based on customer requirements and provides feedback to customers on troubleshooting procedures and maintenance recommendations. He/She develops special process control plans and proposes engineering solutions to resolve technical issues. He conducts inspections and functional checks for conformance of maintenance works to technical specifications and verifies technical repots and documentation. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft maintenance. He monitors staff performance and is expected to provide technical guidance to technicians. He is required to work in an office environment and provide troubleshooting assistance on site when necessary. He should possess strong technical know-how, analytical and problem-solving skills, and should be adaptable to changing customer requirements.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Automated System Design (Level 3)**, you will be expected to Determine the direct kinematics transfer and work spaces of robots, Select appropriate robots based on the mechanisms and applications, Design appropriate paths and trajectories for the robots, Programme robots for point-to-point movement and path following, Design appropriate paths and trajectories for manufacturing robots.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Automated System Design (Level 3)**, you will be expected to Determine the direct kinematics transfer and work spaces of robots, Select appropriate robots based on the mechanisms and applications, Design appropriate paths and trajectories for the robots, Programme robots for point-to-point movement and path following, Design appropriate paths and trajectories for manufacturing robots.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Engineering Service Manager / Technical Service Manager in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Engineering Service Manager/Technical Service Manager acts as the go-to technical subject matter expert and is responsible for establishing design and repair schemes and engineering solutions for technical issues through advanced engineering problem-solving. He/She establishes technical services support and approves post-maintenance inspections and functional checks based on conformance to technical specifications. He also drives improvements to aircraft maintenance capabilities and approves special process control plans. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should possess a deep passion for analysing and resolving multifaceted engineering problems and be able to apply advanced engineering problem-solving techniques to address operational roadblocks. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure optimal engineering solutions and achieve desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Welding Process (Level 4)**, you will be expected to Evaluate welding processes for suitability to application requirements, Review different welding technologies and systems for relevance to different applications, Design and set up quality control procedures to address product quality and compliance to regulatory requirements, Verify accuracy of calculations and applications of scientific principles in welding solutions, Design and develop welding procedures in accordance with workplace and legislative procedures, Determine joint requirements to meet design specifications.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 4)**, you will be expected to Review functional requirements to shortlist coating and surface treatment technologies, Measure wear rate of coating and surface treatments, Recommend proven solutions to corrosion problems, Perform analyses on the effects of using various surface treatment processes to meet functional requirements, Deploy physical vapour deposition (PVD) magnetron sputtering systems with appropriate selections of electrical power for different kinds of targets, Report on selected coating and surface treatment processes used to meet functional requirements, Identify factors affecting coating and surface treatment adhesion, surface contamination and abrasive wear, Identify and assess different types of corrosion in ferrous and non-ferrous metals.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Automated System Design (Level 5)**, you will be expected to Design supervisory control and data acquisition (SCADA) tracking systems for automated material handling system, Design HMI systems with menu tree, graphical user interface (GUI), graphics with inputs, outputs and animations, Select and configure appropriate interface methods with PLC, Develop PLC ladder logic applications, Develop GUI for alarm logging and parameter trending, Design supervisory control systems for machine process monitoring, Develop GUI for retrieval and saving of data to external database, Perform analysis to determine control requirement of the machine, Analyse the strengths and weaknesses of the design against design criteria, Submit a full evaluation report on whether the engineering design meet functional requirements, Monitor the operation of automation system, Establish pneumatic, electro-pneumatic, programmable logic controllers requirement from design specification, Produce Graphical user interface for automation control of the machine's system in accordance with design specification, Produce graphical user interface (GUI) for automation control of the machine's system in accordance with design specifications, Establish pneumatic, electro-pneumatic, PLC requirements from design specifications, Monitor the operation of automation systems, Analyse the strengths and weaknesses of the engineering design against design criteria, Perform analysis to determine control requirements of the machine, Submit full evaluation reports on whether engineering designs meet functional requirements, Analyse the strengths and weaknesses of engineering designs against design criteria, Produce graphical user interface (GUI) for automation control of machines' systems, in accordance with design specifications, Perform analyses to determine control requirements of machines.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Welding Process (Level 4)**, you will be expected to Evaluate welding processes for suitability to application requirements, Review different welding technologies and systems for relevance to different applications, Design and set up quality control procedures to address product quality and compliance to regulatory requirements, Verify accuracy of calculations and applications of scientific principles in welding solutions, Design and develop welding procedures in accordance with workplace and legislative procedures, Determine joint requirements to meet design specifications.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 4)**, you will be expected to Review functional requirements to shortlist coating and surface treatment technologies, Measure wear rate of coating and surface treatments, Recommend proven solutions to corrosion problems, Perform analyses on the effects of using various surface treatment processes to meet functional requirements, Deploy physical vapour deposition (PVD) magnetron sputtering systems with appropriate selections of electrical power for different kinds of targets, Report on selected coating and surface treatment processes used to meet functional requirements, Identify factors affecting coating and surface treatment adhesion, surface contamination and abrasive wear, Identify and assess different types of corrosion in ferrous and non-ferrous metals.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Automated System Design (Level 5)**, you will be expected to Design supervisory control and data acquisition (SCADA) tracking systems for automated material handling system, Design HMI systems with menu tree, graphical user interface (GUI), graphics with inputs, outputs and animations, Select and configure appropriate interface methods with PLC, Develop PLC ladder logic applications, Develop GUI for alarm logging and parameter trending, Design supervisory control systems for machine process monitoring, Develop GUI for retrieval and saving of data to external database, Perform analysis to determine control requirement of the machine, Analyse the strengths and weaknesses of the design against design criteria, Submit a full evaluation report on whether the engineering design meet functional requirements, Monitor the operation of automation system, Establish pneumatic, electro-pneumatic, programmable logic controllers requirement from design specification, Produce Graphical user interface for automation control of the machine's system in accordance with design specification, Produce graphical user interface (GUI) for automation control of the machine's system in accordance with design specifications, Establish pneumatic, electro-pneumatic, PLC requirements from design specifications, Monitor the operation of automation systems, Analyse the strengths and weaknesses of the engineering design against design criteria, Perform analysis to determine control requirements of the machine, Submit full evaluation reports on whether engineering designs meet functional requirements, Analyse the strengths and weaknesses of engineering designs against design criteria, Produce graphical user interface (GUI) for automation control of machines' systems, in accordance with design specifications, Perform analyses to determine control requirements of machines." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Foreman / Operations Manager / Programme Manager in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Foreman/Operations Manager/Programme Manager oversees and manages conformance of aircraft maintenance operations to original equipment manufacturer (OEM), customer and regulatory requirements. He/She provides project management oversight and drives implementation of reliable maintenance programmes. He is accountable for optimising resource allocation and maintenance planning for enhanced productivity and business impact. He also drives improvements to aircraft maintenance capabilities and guides resolution of technical issues. He is responsible for establishing the maintenance organisation structure, managing the operating budget and implementing strategic departmental plans to achieve business goals. He is accountable for compliance of aircraft maintenance works with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure smooth operations and achieve desired organisational outcomes. He should be able to consider a broad range of factors to arrive at optimal decisions to ensure business continuity especially during unforeseen delays in aircraft maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Cyber Risk Management (Level 4)**, you will be expected to Implement endorsed treatment and measures to address security gaps, Identify possible treatments for cyber risks, threats and vulnerabilities identified, Develop cyber risk assessment techniques to identify security loopholes and weaknesses in the business, Identify cyber security risks, threats and vulnerabilities, and their impact on the organisation, Design cyber risk assessments by consolidating insights from the business and various functions, Design cyber risk assessments by consolidating insights from the business and various functions.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Predictive Maintenance (Level 5)**, you will be expected to Assess impact of predictive maintenance plans on operations, Review analyses and findings on trends, issues and historical failures, Determine performance data indicators that must be monitored, Establish resource requirements and manpower capabilities to operationalise predictive maintenance regimes, Evaluate risk factors that could affect the predictive maintenance plans, Formulate predictive maintenance plans for monitoring the condition and performance of equipment and reduce likelihood of failures.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an General Manager / Managing Director / Vice President (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe General Manager/Managing Director/Vice President (Aircraft Maintenance) is responsible for defining the long-term strategic direction to grow the business in line with the organisations overall vision, mission and values. He/She promotes strategic aircraft maintenance programmes for business competitiveness and sets direction for leading aerospace maintenance practices in the organisation. He represents the organisation with customers, investors, and business partners, and holds responsibility for promoting organisational compliance with airworthiness and legislative requirements, fostering a culture of workplace safety and health, and championing leading practices and quality and risk management. He inspires the organisation towards achieving business goals by striving for continuous improvement, driving digital innovation and evaluating the organisation's approach towards a lean and sustainable enterprise. He demonstrates excellent leadership capabilities and builds strategic partnerships with stakeholders to promote business development. He sets the organisation's finance philosophy and strategy. He guides the organisations talent recruitment, development and management strategies, and is an effective people leader.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Aviation Legislation Compliance (Level 6)**, you will be expected to Foster a culture of compliance and risk management in the workplace, Endorse conformance to organisational SOPs, Approve responses to address non-compliance when required, Drive leading practices in corporate governance and enterprise risk management, Provide guidance for internal and external compliance control, Define roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Evaluate organisational plans to monitor and internalise regulatory compliance and corporate governance in the organisation.\nAs part of **Business Opportunities Development (Level 6)**, you will be expected to Define strategic opportunities for the longest term value for the organisation, Expand strategic business development initiatives, prioritising opportunities that are in line with organisation strategic direction, Forecast implications of strategies and business targets for proactive mitigation, Weigh positive and negatives aspects to achieve optimal outcomes in negotiations, Oversee cross-functional relationships with internal and external stakeholders, Establish policies for communication to internal stakeholders to gather buy-ins, Establish policies for communication to internal stakeholders to gather buy-in, Identify and evaluate business opportunities locally and internationally to determine business viability, Exercise organisational awareness to understand potential strategic business partners' organisations to develop business relationships and opportunities, Review and refine business opportunities to prevent or mitigate business risks, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies.\nAs part of **Contract Development and Management (Level 6)**, you will be expected to Approve new contracts at organisational level, Collaborate with legal department to develop contract templates and approval procedures, Negotiate global agreements and contracts which span the organisation, Collaborate with legal department to guide others through contract disputes, Lead strategic contract review panels, Leverage opportunities to establish global service level agreements (SLA) and preferred supplier agreements (PSA).\nAs part of **Quality System Management (Level 6)**, you will be expected to Source and review relevant industry benchmarks for best practices in quality, Determine the organisation's QMS' performance against relevant industry benchmarks, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's QMS, Analyse the organisation's gaps and evaluation data and implement improvements, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's quality management systems, Devise a QMS for the organisation to achieve its objectives based on industry best-practices, Formulate the organisation's QA/QC policy and objectives in alignment with international quality standards and requirements as well as key client and stakeholder expectations, Evaluate organisation's quality management systems' performance against relevant industry benchmarks, Source and review relevant industry benchmarks for best practice in quality, Conduct opening and closing of external audits, Obtain approval from clients and auditees to disclose information required by external auditors, Embed a quality culture across the organisation by establishing promotions and reward schemes to encourage adoption and adherence to the QMS, Evaluate the organisation's quality management systems' performance against relevant industry benchmarks, Determine the organisation's QMS performance against relevant industry benchmarks.\nAs part of **Knowledge Management (Level 6)**, you will be expected to Create a conducive environment for knowledge management in the organisation, Set objectives of knowledge and information management strategies to communicate to relevant stakeholders, Review knowledge management systems, strategies and policies for endorsement purposes, Communicate business value of information usage and business knowledge to organisation, Direct development of knowledge and information management strategies.\nAs part of **Continuous Process Improvement (Level 6)**, you will be expected to Keep abreast of industry best practices and trends, Evaluate the feasibility of new and emerging technologies, procedures and processes used in the industry or adjacent industries, Transform continuous improvement strategies into actionable plans, Develop strategies to optimise the value chain of the organisation's processes, Promote a strong culture of continuous improvement across the organisation, Lead improvement opportunities in line with the organisation's continuous improvement goals and targets.\nAs part of **Robotics and Automation Application (Level 6)**, you will be expected to Prepare business cases for implementing advanced robotics and automation to satisfy business and legislative requirements, Identify potential opportunities to improve robotics and automation approaches in the organisation, Refine parameters of robotics and automation processes to improve operational efficiency, Analyse alternative approaches to robotics and automation to enhance engineering precision and productivity, Develop robotics and automation application strategies, Analyse alternative approaches to robotics and automation to enhance manufacturing precision and productivity.\nAs part of **Business Continuity Planning (Level 6)**, you will be expected to Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events, Validate and approve business continuity frameworks, policies, strategies and plans, Approve business continuity framework, policies, strategies and plans, Ensure business continuity plans and crisis management plans are aligned to business continuity strategies to ensure organisational effectiveness in responding to disruptive events, Provide oversight to business continuity management within the organisation to ensure rapid responses during disruptive events, Articulate key principles to guide the design of the business continuity planning framework, Align business continuity plans with business strategies, Advocate regular review of business continuity framework, strategies, policies and plans to seek improvements that enhance organisational effectiveness in business continuity and crisis management in execution of crisis management plans, Approve business continuity framework, policies, strategies and plans for implementation, Endorse business continuity strategies, policies and plans.\nAs part of **Innovation Management (Level 6)**, you will be expected to Transform innovation practices, Sustain innovative thinking and practices to support long-term organisational strategies, Develop innovation frameworks that are in line with the organisation's vision, mission and values, Influence development of innovation strategies aligned with long-term organisational objectives, Build a culture of innovation within the organisation to encourage continuous improvement, Incorporate innovation into leadership and management activities, Inspire organisation and garner support for innovative endeavours, Build a culture of innovation by endorsing creative risk-taking and acting as a sponsor for turning ideas into actions, Drive the success and sustainability of long-term innovation strategies, Drive the adoption of industry or market best practices in business operations, Lead the development of innovation strategies to align with long-term organisational goals and objectives, Sustain innovative thinking and practices to support long term organisational strategies, Influence development of innovation strategies aligned with long term organisational objectives, Lead innovative practices and garner support for a culture of innovation, Incorporate innovation into leadership and management activities and organisational strategies to promote innovation in the organisation, Direct development of innovation strategies to align to long term organisational objectives, Manage compliance with IP and patents, Direct development and review of innovation strategies to align to long term organisational objectives, Register new IP and patents for products, processes and formulae, Drive technology developments in integrated product development methods and systems, Lead innovative practices and nurture a culture of innovation, Direct the development and review of innovation strategies to align to long-term organisational objectives, Direct development of innovation strategies aligned with long-term functional objectives, Incorporate innovation into leadership and management activities and functional strategies to promote innovation in the function, Build a culture of innovation within the function to encourage continuous improvement, Sustain innovative thinking and practices to support long-term functional strategies, Direct development of innovation strategies aligned with long-term organisational objectives.\nAs part of **Business Performance Management (Level 6)**, you will be expected to Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standards, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Establish organisational guidelines for the adoption of organisational performance systems according to business objectives, Endorse Key Performance Indicators (KPIs) in assessing organisational performance as per industry best practices and regulatory standards, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Review blueprints for the addressing of gaps found in business processes to ensure their alignment to organisation mission and objectives, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review potential solutions for addressing of gaps found in business processes, to ensure alignment with organisation mission and objectives, Endorse key performance indicators for assessing organisational performance as per industry best practices and regulatory standards, Establish organisational guidelines for the adoption of performance systems, according to business objectives, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standard, Integrate key performance management elements in the business performance management framework, Define core metric and sales targets to measure business performance effectively, Define goals and business objectives for the organisation's performance management frameworks, Develop and establish business performance management framework through consideration of existing good practice models, Review blueprints for the addressing of gaps found in the business processes to ensure alignment to organisation mission and objectives.\nAs part of **Green Manufacturing Design and Implementation (Level 6)**, you will be expected to Establish the facility's priorities in green initiatives and environmental impact management, Formulate green initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact, Establish the manufacturing facilities' priorities in green manufacturing and environmental impact management, Formulate green manufacturing initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact of manufacturing processes, Establish the manufacturing facility's priorities in green manufacturing and environmental impact management.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 6)**, you will be expected to Drive an effective and responsible WSH culture, Drive WSH audits, Endorse WSH policies and frameworks, Drive WSH strategic plans, Liaise with external governing bodies on standards and legal compliance issues, Drive WSH continuous improvement activities and projects, Communicate WSH performance both internal and externally, Integrate WSH elements into the organisation's systems holistically, Integrate WSH elements into organisation's systems holistically, Endorse WSH policy and framework, Drive WSH strategic plan.\nAs part of **Audit and Review Management (Level 6)**, you will be expected to Drive compliance with audit requirements and schedules, Guide teams on international best practices for auditing, Review and sign-off on audits and non-conformance reports, Review dispute resolution and mediation activities, Build strong and effective relationships with internal and external stakeholders, Critique audits and audit reports, Guide teams on international best practice for auditing, Review and sign-off on audit and non-conformance reports, Build strong and effective relationship with internal and external stakeholders.\nAs part of **Applied Research and Development Management (Level 6)**, you will be expected to Lead new technologies and research techniques and integration into R&D projects, Build tools to translate business strategy into a portfolio of innovation initiatives, Build processes and structures to enhance the capabilities of the organisation to generate creative ideas for different purposes and with different value propositions, Drive the use of technology in research collaborations, Review and endorse R&D project proposal, Drive the use of technology in research collaboration, Lead the collaboration with multi-discipline team internally or externally so to co-create new products, Maintain up-to-date knowledge of technical developments within industry and market requirements, Build processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and with different value proposition, Lead the communication with management and non-technical team on R&D projects, Review manufacturing processes for new and improved products, Lead scientific and technical guidance to research teams on their projects, Interface with sales and marketing teams to understand the business and customer's needs so to translate into a portfolio of innovation initiatives, Manage new product pipeline and projects for product launches.\nAs part of **Budgeting (Level 6)**, you will be expected to Evaluate financial and treasury management policies, systems, budgets and plans for endorsement purposes, Advise senior management on refinements to financial and treasury management policies, systems, budgets and plans, Evaluate implications of financial and treasury management policies, systems, budgets and plans on the organisation, Review organisational financial and treasury management policies, systems, budgets and plans, Evaluate effectiveness in increasing business value, Align budget plans with organisation's strategic plans, Set direction for organisational budget planning in consultation with stakeholders.\nAs part of **Big Data Analytics (Level 6)**, you will be expected to Be responsible for the organisation's commitment to efficient and effective analyses of large datasets, Evaluate the benefits and trade-offs of implementing advanced analytics into strategic decision-making in new areas, Lead innovation in advanced analytics through adoption of new methodologies and identification of new datasets, Prepare business cases for implementing advanced analytical methods in new areas, Develop organisational advanced analytics application strategies, Investigate uses of advanced analytics and big data by other organisations and educational institutions, Investigate how advanced analytics and big data is being used by other organisations and educational institutions in a marine context, Develop organisational advanced analytics application strategy, Prepare a business case for implementing advanced analytical methods in new areas.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Asset Management (Level 6)**, you will be expected to Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with the organisation's and regulatory requirements, Drive an organisation culture centred on asset management excellence and continuous improvement, Synergise insights gathered from industry best practices to establish asset management strategy, Establish strategic asset management plans, policies and objectives that forms an integrated part of the organisation's management system, Establish a strategic asset management policies and objectives that forms an integrated part of the organisation's management system, Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with organisation's and regulatory requirements, Guide the formulation of organisation's asset management strategy, Drive asset management standards and systems throughout the organisation for continuous improvement, Endorse asset integrity compliance reports for submission, Endorse development and implementation of RCM frameworks, Endorse asset management policies, strategies and practices, Set and drive asset performance optimisation and maintenance management performance standards, Establish a strategic asset management plan, policies and objectives that forms an integrated part of the organisation's management system.\nAs part of **Artificial Intelligence Application (Level 6)**, you will be expected to Develop a business case for implementing AI to satisfy business and legislative requirements, Establish potential opportunities to initiate AI implementation in the organisation, Evaluate the benefits and trade-offs of implementing AI to the business, Develop a business case analysis on the cost-benefits of implementing AI, Analyse alternative approaches to AI to improve performance of engineering and maintenance processes, Assess the cost and return on investment of implementing AI, Develop AI application strategies, Identify macro trends and applicability of AI in relation to the industry for the organisation's adoption, Develop a business case for implementing AI to satisfy project and legislative requirements, Identify macro trends and applicability of AI in relation to the BE sector for the organisation's adoption, Evaluate the benefits and trade-offs of implementing AI to the project, Drive data interoperability in the organisation, Analyse alternative approaches to AI to improve performance of project execution and maintenance processes, Identify macro trends and applicability of AI in relation to the engineering services for the organisation's adoption.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Lean Manufacturing (Level 6)**, you will be expected to Formulate 'lean' enterprise models, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Identify critical wastes in specific functional areas, processes and/or levels within the organisation, Collect data on operations and wastes, Measure levels of waste generated, Formulate lean organisational structures, Formulate implementation plans for organisational 'lean' manufacturing, Analyse root causes of waste.\nAs part of **Strategy Planning (Level 6)**, you will be expected to Transform organisation's strategy plans to consider long cycles and macro-trends, Synergise resource allocation to the best investment opportunities to drive performance, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Transform organisation's competitive position and add value to its financial position, Identify strategic needs of organisation to enhance organisational performance, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that the organisation remains resilient and adaptive in times of instability, Set organisational directions, organisational goals and targets to contribute to organisational strategies, Review and evaluate findings to determine implications on the organisation, Review operational plans to relevant stakeholders for endorsement, Link resource allocation to the best investment opportunities to drive performance, Transform the organisation' strategy plans to consider long cycles and macro-trends, Transform the corporate strategy and policy to appropriately anticipate risk and uncertainty, ensuring that the organisation remains resilient and adaptable in times of instability, Ensure the organisation's competitive position and financial position, Identify strategic needs of the organisation to enhance organisational performance, Transform the organisation's competitive position and add value to its financial position, Transform the corporate strategy and policy to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability, Transform organisation' strategy plans to consider long cycles and macro-trends, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that organisation remains resilient and adaptive in times of instability, Review and refine organisational strategies and targets for endorsement purposes, Set and communicate Key Performance, Identify organisational strategic needs to enhance overall performance, Indicators (KPIs) for business functions, Set organisational strategies, directions, goals and targets, Facilitate the alignment of organisational strategies and targets with its vision, mission and values, in support of the achievement of organisational strategic goals, Apply strategic models and analysis tools to conduct internal and external business environmental reviews, Advance organisational relevance to sector needs and sustain financial viability, Synergise resource allocation to drive performance, Transform the department's strategy plans to consider current or emerging sector needs and macro-trends, Transform the corporate strategies and policies to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability.\nAs part of **Risk Compliance and Governance (Level 6)**, you will be expected to Provide feedback to management on overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Establish roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Provide guidance in operationalising the organisation's corporate governance policies, Establish roles, accountabilities and responsibilities of company directors, functions, and various committees in complying with corporate governance policies.\nAs part of **Cyber Risk Management (Level 6)**, you will be expected to Establish organisation's position and strategy for assessing and managing cyber risk, Endorse strategies to effectively address the security risks, threats and vulnerabilities identified and evaluate potential costs to the organisation to implement the strategies, Determine security testing policies and authorise the management of all testing activities within the organisation, Articulate implications of potential cyber threats on requirements of organisational readiness and assessment techniques, Assess overall strength of the organisation's existing defences in light of evolving internal and external security landscape, Weigh potential business risks associated with cyber security risks, threats and vulnerabilities surfaced.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Aviation Legislation Compliance (Level 6)**, you will be expected to Foster a culture of compliance and risk management in the workplace, Endorse conformance to organisational SOPs, Approve responses to address non-compliance when required, Drive leading practices in corporate governance and enterprise risk management, Provide guidance for internal and external compliance control, Define roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Evaluate organisational plans to monitor and internalise regulatory compliance and corporate governance in the organisation.\nAs part of **Business Opportunities Development (Level 6)**, you will be expected to Define strategic opportunities for the longest term value for the organisation, Expand strategic business development initiatives, prioritising opportunities that are in line with organisation strategic direction, Forecast implications of strategies and business targets for proactive mitigation, Weigh positive and negatives aspects to achieve optimal outcomes in negotiations, Oversee cross-functional relationships with internal and external stakeholders, Establish policies for communication to internal stakeholders to gather buy-ins, Establish policies for communication to internal stakeholders to gather buy-in, Identify and evaluate business opportunities locally and internationally to determine business viability, Exercise organisational awareness to understand potential strategic business partners' organisations to develop business relationships and opportunities, Review and refine business opportunities to prevent or mitigate business risks, Capitalise on business opportunities to support achievement of organisational goals and organisational strategies.\nAs part of **Contract Development and Management (Level 6)**, you will be expected to Approve new contracts at organisational level, Collaborate with legal department to develop contract templates and approval procedures, Negotiate global agreements and contracts which span the organisation, Collaborate with legal department to guide others through contract disputes, Lead strategic contract review panels, Leverage opportunities to establish global service level agreements (SLA) and preferred supplier agreements (PSA).\nAs part of **Quality System Management (Level 6)**, you will be expected to Source and review relevant industry benchmarks for best practices in quality, Determine the organisation's QMS' performance against relevant industry benchmarks, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's QMS, Analyse the organisation's gaps and evaluation data and implement improvements, Establish promotions and reward schemes to encourage adoption and adherence to the organisation's quality management systems, Devise a QMS for the organisation to achieve its objectives based on industry best-practices, Formulate the organisation's QA/QC policy and objectives in alignment with international quality standards and requirements as well as key client and stakeholder expectations, Evaluate organisation's quality management systems' performance against relevant industry benchmarks, Source and review relevant industry benchmarks for best practice in quality, Conduct opening and closing of external audits, Obtain approval from clients and auditees to disclose information required by external auditors, Embed a quality culture across the organisation by establishing promotions and reward schemes to encourage adoption and adherence to the QMS, Evaluate the organisation's quality management systems' performance against relevant industry benchmarks, Determine the organisation's QMS performance against relevant industry benchmarks.\nAs part of **Knowledge Management (Level 6)**, you will be expected to Create a conducive environment for knowledge management in the organisation, Set objectives of knowledge and information management strategies to communicate to relevant stakeholders, Review knowledge management systems, strategies and policies for endorsement purposes, Communicate business value of information usage and business knowledge to organisation, Direct development of knowledge and information management strategies.\nAs part of **Continuous Process Improvement (Level 6)**, you will be expected to Keep abreast of industry best practices and trends, Evaluate the feasibility of new and emerging technologies, procedures and processes used in the industry or adjacent industries, Transform continuous improvement strategies into actionable plans, Develop strategies to optimise the value chain of the organisation's processes, Promote a strong culture of continuous improvement across the organisation, Lead improvement opportunities in line with the organisation's continuous improvement goals and targets.\nAs part of **Robotics and Automation Application (Level 6)**, you will be expected to Prepare business cases for implementing advanced robotics and automation to satisfy business and legislative requirements, Identify potential opportunities to improve robotics and automation approaches in the organisation, Refine parameters of robotics and automation processes to improve operational efficiency, Analyse alternative approaches to robotics and automation to enhance engineering precision and productivity, Develop robotics and automation application strategies, Analyse alternative approaches to robotics and automation to enhance manufacturing precision and productivity.\nAs part of **Business Continuity Planning (Level 6)**, you will be expected to Ensure business continuity plans and crisis management plans are in accordance with business continuity strategies, Provide oversight to business continuity management within the organisation to ensure rapid response during disruptive events, Validate and approve business continuity frameworks, policies, strategies and plans, Approve business continuity framework, policies, strategies and plans, Ensure business continuity plans and crisis management plans are aligned to business continuity strategies to ensure organisational effectiveness in responding to disruptive events, Provide oversight to business continuity management within the organisation to ensure rapid responses during disruptive events, Articulate key principles to guide the design of the business continuity planning framework, Align business continuity plans with business strategies, Advocate regular review of business continuity framework, strategies, policies and plans to seek improvements that enhance organisational effectiveness in business continuity and crisis management in execution of crisis management plans, Approve business continuity framework, policies, strategies and plans for implementation, Endorse business continuity strategies, policies and plans.\nAs part of **Innovation Management (Level 6)**, you will be expected to Transform innovation practices, Sustain innovative thinking and practices to support long-term organisational strategies, Develop innovation frameworks that are in line with the organisation's vision, mission and values, Influence development of innovation strategies aligned with long-term organisational objectives, Build a culture of innovation within the organisation to encourage continuous improvement, Incorporate innovation into leadership and management activities, Inspire organisation and garner support for innovative endeavours, Build a culture of innovation by endorsing creative risk-taking and acting as a sponsor for turning ideas into actions, Drive the success and sustainability of long-term innovation strategies, Drive the adoption of industry or market best practices in business operations, Lead the development of innovation strategies to align with long-term organisational goals and objectives, Sustain innovative thinking and practices to support long term organisational strategies, Influence development of innovation strategies aligned with long term organisational objectives, Lead innovative practices and garner support for a culture of innovation, Incorporate innovation into leadership and management activities and organisational strategies to promote innovation in the organisation, Direct development of innovation strategies to align to long term organisational objectives, Manage compliance with IP and patents, Direct development and review of innovation strategies to align to long term organisational objectives, Register new IP and patents for products, processes and formulae, Drive technology developments in integrated product development methods and systems, Lead innovative practices and nurture a culture of innovation, Direct the development and review of innovation strategies to align to long-term organisational objectives, Direct development of innovation strategies aligned with long-term functional objectives, Incorporate innovation into leadership and management activities and functional strategies to promote innovation in the function, Build a culture of innovation within the function to encourage continuous improvement, Sustain innovative thinking and practices to support long-term functional strategies, Direct development of innovation strategies aligned with long-term organisational objectives.\nAs part of **Business Performance Management (Level 6)**, you will be expected to Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standards, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Establish organisational guidelines for the adoption of organisational performance systems according to business objectives, Endorse Key Performance Indicators (KPIs) in assessing organisational performance as per industry best practices and regulatory standards, Review organisation performance systems to ensure their alignment with organisational vision, mission and values, Review blueprints for the addressing of gaps found in business processes to ensure their alignment to organisation mission and objectives, Review blueprints for addressing gaps found in business processes to ensure their alignment with organisational mission and objectives, Review potential solutions for addressing of gaps found in business processes, to ensure alignment with organisation mission and objectives, Endorse key performance indicators for assessing organisational performance as per industry best practices and regulatory standards, Establish organisational guidelines for the adoption of performance systems, according to business objectives, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Review organisation performance systems to ensure alignment with organisational vision, mission and values, Endorse key performance indicators in assessing organisational performance as per industry best practices and regulatory standard, Integrate key performance management elements in the business performance management framework, Define core metric and sales targets to measure business performance effectively, Define goals and business objectives for the organisation's performance management frameworks, Develop and establish business performance management framework through consideration of existing good practice models, Review blueprints for the addressing of gaps found in the business processes to ensure alignment to organisation mission and objectives.\nAs part of **Green Manufacturing Design and Implementation (Level 6)**, you will be expected to Establish the facility's priorities in green initiatives and environmental impact management, Formulate green initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact, Establish the manufacturing facilities' priorities in green manufacturing and environmental impact management, Formulate green manufacturing initiatives aligned to the vision, mission and values of the organisation, Drive innovation in areas aligned to reducing the negative environmental impact of manufacturing processes, Establish the manufacturing facility's priorities in green manufacturing and environmental impact management.\nAs part of **Project Management (Level 6)**, you will be expected to Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical stakeholders to the project's success, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Align project objectives and scope with strategic business priorities and direction, Maintain a strategic view over the synergy of projects and project interdependencies, Direct an organisation-wise project risk management plan and strategy, Set guidelines for the strategic utilisation of resources to ensure that resources are optimised to meet key objectives, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the project's success, Direct an organisation-wide project risk management plan and strategy, Set guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Chart direction in the management and authorise ownership of multiple large, complex programmes, Maintain a strategic view over the synergy of programmes and their interdependencies, Spearhead introduction of new and emerging methodologies and tools that can be utilised to optimise programme success, Regularly review performance on programmes against its objectives and wider business objectives, and provide redirection where necessary, Align programme objectives and scope with strategic business priorities and direction, Chart an organisation-wide risk management plan and strategy, Lead a robust stakeholder engagement strategy and effort to secure the commitment of the critical senior stakeholders to the programme's success, Determine programme and project budgets, considering their relative priority, urgency, importance and contribution to the business strategy, Align project objectives and scopes with strategic business priorities and directions, Direct organisation-wide project risk management plans and strategies, Lead robust stakeholder engagement strategies and efforts to secure the commitment of senior stakeholders to ensure the projects' success, Regularly review performance on projects against its objectives and wider business objectives, and provide redirection where necessary, Direct the management and authorise ownership of multiple large, complex projects, Direct the management and authorise ownership of projects, Set guidelines for the strategic utilisation of project resources, Lead robust stakeholder engagement strategies and efforts to secure the commitment of critical stakeholders to projects, Align project objectives and scope according to strategic business priorities and direction, Spearhead the introduction of new and emerging methodologies and tools that can be utilised to optimise project success, Regularly review performance on projects against their objectives and wider business objectives, and provide redirection where necessary, Determine project budgets, considering their relative priority, urgency, importance and contribution to the business strategies, Determine project budgets, considering their relative priority, urgency, importance and contribution to business strategies, Review performance on projects against its objectives and wider business objectives to provide redirection where necessary, Establish guidelines for the strategic utilisation of resources, to ensure that resources are optimised to meet key objectives, Assign ownership of multiple large, complex projects, Lead robust stakeholder engagement strategies and effort to secure the commitment of the critical senior stakeholders to the project's' success, Direct organisation-wide projects with risk management plans and strategies, Maintain a strategic view over the synergy of projects and project.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 6)**, you will be expected to Drive an effective and responsible WSH culture, Drive WSH audits, Endorse WSH policies and frameworks, Drive WSH strategic plans, Liaise with external governing bodies on standards and legal compliance issues, Drive WSH continuous improvement activities and projects, Communicate WSH performance both internal and externally, Integrate WSH elements into the organisation's systems holistically, Integrate WSH elements into organisation's systems holistically, Endorse WSH policy and framework, Drive WSH strategic plan.\nAs part of **Audit and Review Management (Level 6)**, you will be expected to Drive compliance with audit requirements and schedules, Guide teams on international best practices for auditing, Review and sign-off on audits and non-conformance reports, Review dispute resolution and mediation activities, Build strong and effective relationships with internal and external stakeholders, Critique audits and audit reports, Guide teams on international best practice for auditing, Review and sign-off on audit and non-conformance reports, Build strong and effective relationship with internal and external stakeholders.\nAs part of **Applied Research and Development Management (Level 6)**, you will be expected to Lead new technologies and research techniques and integration into R&D projects, Build tools to translate business strategy into a portfolio of innovation initiatives, Build processes and structures to enhance the capabilities of the organisation to generate creative ideas for different purposes and with different value propositions, Drive the use of technology in research collaborations, Review and endorse R&D project proposal, Drive the use of technology in research collaboration, Lead the collaboration with multi-discipline team internally or externally so to co-create new products, Maintain up-to-date knowledge of technical developments within industry and market requirements, Build processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and with different value proposition, Lead the communication with management and non-technical team on R&D projects, Review manufacturing processes for new and improved products, Lead scientific and technical guidance to research teams on their projects, Interface with sales and marketing teams to understand the business and customer's needs so to translate into a portfolio of innovation initiatives, Manage new product pipeline and projects for product launches.\nAs part of **Budgeting (Level 6)**, you will be expected to Evaluate financial and treasury management policies, systems, budgets and plans for endorsement purposes, Advise senior management on refinements to financial and treasury management policies, systems, budgets and plans, Evaluate implications of financial and treasury management policies, systems, budgets and plans on the organisation, Review organisational financial and treasury management policies, systems, budgets and plans, Evaluate effectiveness in increasing business value, Align budget plans with organisation's strategic plans, Set direction for organisational budget planning in consultation with stakeholders.\nAs part of **Big Data Analytics (Level 6)**, you will be expected to Be responsible for the organisation's commitment to efficient and effective analyses of large datasets, Evaluate the benefits and trade-offs of implementing advanced analytics into strategic decision-making in new areas, Lead innovation in advanced analytics through adoption of new methodologies and identification of new datasets, Prepare business cases for implementing advanced analytical methods in new areas, Develop organisational advanced analytics application strategies, Investigate uses of advanced analytics and big data by other organisations and educational institutions, Investigate how advanced analytics and big data is being used by other organisations and educational institutions in a marine context, Develop organisational advanced analytics application strategy, Prepare a business case for implementing advanced analytical methods in new areas.\nAs part of **Stakeholder Management (Level 6)**, you will be expected to Direct stakeholder relations and clear communications styles to support effective and positive engagement with all stakeholders, Lead stakeholder relations strategies to regularly engage all stakeholders connected with the organisation, Determine an effective communication management plan, Encourage stakeholder development strategies to ensure effectiveness for team members, Prioritise escalated issues to influence decision making processes, Develop and produce a business partner analysis, Prioritise feedback processes for senior stakeholder evaluations, Spearhead engagement plans with strategic stakeholders, Endorse stakeholder engagement strategies and plans, Apply market and industry knowledge to drive stakeholder engagements, Prioritise stakeholder engagement procedures to achieve optimal outcomes, Report on stakeholder management initiatives to relevant parties, Guide interactions and programmes with stakeholder groups to support organisational strategies and objectives, Evaluate interests and needs of stakeholder groups to understand the existing and potential relationships with the organisation, Evaluate factors impacting organisation's relationships with stakeholder groups to determine how to enhance relationships, Build effective internal and external strategic networks with key stakeholders, Engage relevant stakeholders when making decisions to preserve a balance of organisational and political interests, Build relationships with stakeholders which engender mutual trust, Initiate new stakeholder connections to achieve organisational strategic goals, Form cross-functional relationships with both internal and external stakeholders, Drive customer satisfaction and engagement by studying insights derived from market research, Negotiate favourable terms with stakeholders and achieve stakeholder buy-in, Guide interactions and, programmes with stakeholder groups to support organisational strategies and objectives, Build effective internal and external strategic networks with relevant stakeholders, Lead strategic negotiations, discussions and engagement initiatives with key leaders and senior stakeholders, Represent the organisation to resolve major escalated issues involving critical stakeholders, Deepen relationships with critical senior stakeholders on an ongoing basis, Establish the overall vision for how the organisation's and stakeholders' objectives can be shared or aligned, Co-create shared goals, objectives and vision with senior leaders and stakeholders, Optimise alignment of stakeholder management strategy with organisational goals, Anticipate changes in stakeholders' needs, demands, priorities and expectations, Build relationships across sectors in view of trends in service development, Perform and produce business partner analysis, Marry investor relations and clear communications skills to support effective and positive engagement with investors, Formulate investor relations strategies to regularly engage all investors and stakeholders connected with the organisation, Establish effective communication management plans.\nAs part of **Asset Management (Level 6)**, you will be expected to Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with the organisation's and regulatory requirements, Drive an organisation culture centred on asset management excellence and continuous improvement, Synergise insights gathered from industry best practices to establish asset management strategy, Establish strategic asset management plans, policies and objectives that forms an integrated part of the organisation's management system, Establish a strategic asset management policies and objectives that forms an integrated part of the organisation's management system, Examine audited assessments of the assets ensuring that the approach used to manage risk in asset management is aligned with organisation's and regulatory requirements, Guide the formulation of organisation's asset management strategy, Drive asset management standards and systems throughout the organisation for continuous improvement, Endorse asset integrity compliance reports for submission, Endorse development and implementation of RCM frameworks, Endorse asset management policies, strategies and practices, Set and drive asset performance optimisation and maintenance management performance standards, Establish a strategic asset management plan, policies and objectives that forms an integrated part of the organisation's management system.\nAs part of **Artificial Intelligence Application (Level 6)**, you will be expected to Develop a business case for implementing AI to satisfy business and legislative requirements, Establish potential opportunities to initiate AI implementation in the organisation, Evaluate the benefits and trade-offs of implementing AI to the business, Develop a business case analysis on the cost-benefits of implementing AI, Analyse alternative approaches to AI to improve performance of engineering and maintenance processes, Assess the cost and return on investment of implementing AI, Develop AI application strategies, Identify macro trends and applicability of AI in relation to the industry for the organisation's adoption, Develop a business case for implementing AI to satisfy project and legislative requirements, Identify macro trends and applicability of AI in relation to the BE sector for the organisation's adoption, Evaluate the benefits and trade-offs of implementing AI to the project, Drive data interoperability in the organisation, Analyse alternative approaches to AI to improve performance of project execution and maintenance processes, Identify macro trends and applicability of AI in relation to the engineering services for the organisation's adoption.\nAs part of **Change Management (Level 6)**, you will be expected to Evaluate existing and new draft policies, guidelines or procedures for the changes to be implemented, Provide directions on the overall change management plan, Implement and communicate change management effectively, Design selection and implementation of changes to drive business objectives strategically, Design strategic implementation plans, covering all business activities, key personnel and resources required to prepare the organisation for change, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment and ownership of the change, Determine key performance benchmarks and change success indicators, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the changes effectively, Establish the organisation's change management strategies and policies with reference to appropriate frameworks, industry best practices and business requirements, Approve, allocate and set limits for finance usage to support transformations, Build an environment ready for change management programmes, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business, considering potential impact on business cycles, stakeholders and operations, Guide development of change management strategies in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Lead the development of strategies to address potential concerns of key stakeholders, Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders, Drive stakeholder buy-in by articulating the business cases for change, Maintain business perspectives on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change processes to generate shared commitment to and ownership of the change, Approve, allocate and set limits for finance usage to support transformation, Maintain business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Evaluate and refine change management strategy in accordance with organisational culture and interests of relevant stakeholders, Guide development of change management strategy in accordance with organisational culture, taking into consideration interests of relevant stakeholders, Define and drive change in the organisation to achieve desired strategic business outcomes, Lead change in line with strategic plan, Ensure the required internal and external resources are acquired in place, and of sufficient quantity and quality to facilitate the changes effectively, Maintain a business perspective on how change initiatives are integrated into the business, considering potential impact on business cycles, stakeholders and operations, Ensure the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change effectively, Outline key stakeholder engagement messages to be communicated throughout the change process to generate shared commitment to and ownership of the change, Orchestrate the organisation toward desired objectives and end state of a change or transition, Define vision and objectives for organisation-wide change, Ensure that the required internal and external resources are acquired, in place, and of sufficient quantity and quality to facilitate the change, Approve finance usage to support transitions, Design strategic implementation plan, covering all business activities, key personnel and resources required to prepare the organisation for an IT change or transition, Establish the organisation's change management strategy and policies with reference to appropriate frameworks, industry best practices and business requirements.\nAs part of **Lean Manufacturing (Level 6)**, you will be expected to Formulate 'lean' enterprise models, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Identify critical wastes in specific functional areas, processes and/or levels within the organisation, Collect data on operations and wastes, Measure levels of waste generated, Formulate lean organisational structures, Formulate implementation plans for organisational 'lean' manufacturing, Analyse root causes of waste.\nAs part of **Strategy Planning (Level 6)**, you will be expected to Transform organisation's strategy plans to consider long cycles and macro-trends, Synergise resource allocation to the best investment opportunities to drive performance, Facilitate alignment of organisational strategies and targets with organisational vision, mission and values to support achievement of strategic needs of the organisation, Transform organisation's competitive position and add value to its financial position, Identify strategic needs of organisation to enhance organisational performance, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that the organisation remains resilient and adaptive in times of instability, Set organisational directions, organisational goals and targets to contribute to organisational strategies, Review and evaluate findings to determine implications on the organisation, Review operational plans to relevant stakeholders for endorsement, Link resource allocation to the best investment opportunities to drive performance, Transform the organisation' strategy plans to consider long cycles and macro-trends, Transform the corporate strategy and policy to appropriately anticipate risk and uncertainty, ensuring that the organisation remains resilient and adaptable in times of instability, Ensure the organisation's competitive position and financial position, Identify strategic needs of the organisation to enhance organisational performance, Transform the organisation's competitive position and add value to its financial position, Transform the corporate strategy and policy to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability, Transform organisation' strategy plans to consider long cycles and macro-trends, Transform corporate strategies and policies to appropriately anticipate risks, uncertainties, ensuring that organisation remains resilient and adaptive in times of instability, Review and refine organisational strategies and targets for endorsement purposes, Set and communicate Key Performance, Identify organisational strategic needs to enhance overall performance, Indicators (KPIs) for business functions, Set organisational strategies, directions, goals and targets, Facilitate the alignment of organisational strategies and targets with its vision, mission and values, in support of the achievement of organisational strategic goals, Apply strategic models and analysis tools to conduct internal and external business environmental reviews, Advance organisational relevance to sector needs and sustain financial viability, Synergise resource allocation to drive performance, Transform the department's strategy plans to consider current or emerging sector needs and macro-trends, Transform the corporate strategies and policies to appropriately anticipate risk, uncertainty, ensuring that the organisation remains resilient and adaptive in times of instability.\nAs part of **Risk Compliance and Governance (Level 6)**, you will be expected to Provide feedback to management on overall compliance with corporate governance policies, Evaluate operational plans to monitor and internalise corporate governance in the organisation, Establish roles, accountabilities and responsibilities of company directors, functions and various committees in complying with corporate governance policies, Provide guidance in operationalising the organisation's corporate governance policies, Establish roles, accountabilities and responsibilities of company directors, functions, and various committees in complying with corporate governance policies.\nAs part of **Cyber Risk Management (Level 6)**, you will be expected to Establish organisation's position and strategy for assessing and managing cyber risk, Endorse strategies to effectively address the security risks, threats and vulnerabilities identified and evaluate potential costs to the organisation to implement the strategies, Determine security testing policies and authorise the management of all testing activities within the organisation, Articulate implications of potential cyber threats on requirements of organisational readiness and assessment techniques, Assess overall strength of the organisation's existing defences in light of evolving internal and external security landscape, Weigh potential business risks associated with cyber security risks, threats and vulnerabilities surfaced." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an General Worker / Operator in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe General Worker/Operator performs general duties, and cleaning and housekeeping tasks as assigned. He/She is required to assist in operating machinery under supervision and moving aircraft components, equipment and materials from the store to respective work areas. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives to ensure workspace efficiency and effectiveness. He works in a hangar or workshop and may be required to work in shifts. He should be comfortable with repetitive work activities and exposure to physically demanding work conditions such as long standing hours and extreme temperatures.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Workshop Practices Application (Level 1)**, you will be expected to Adhere to technical manuals and SOPs, Observe safety and health practices in the workplace, Perform filing, drilling, tapping and fitting operations, Maintain good housekeeping, Complete appropriate workshop documentation as per organisational procedures, Operate tools and equipment according to standard practices, Identify, tag, report and document common faults and defects in workshop tools, Interpret technical manuals and work instructions, Use appropriate aircraft approved parts and materials for maintenance or manufacturing operations.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Licensed Aircraft Engineer - Cat B1 (Mechanical) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Licensed Aircraft Engineer - Cat B1 (Mechanical) ensures conformance of line maintenance of aircraft structures and components to airworthiness directives. He/She certifies maintenance and repair tasks for compliance with the approved procedures of regulatory authorities, original equipment manufacturers (OEM) and own organisation. He reviews documentation for compliance with regulatory requirements and is authorised to issue certificate of release to service (CRS) for aircraft following maintenance of aircraft structures, power plants, mechanical and electrical systems, and replacement of line replaceable units (LRU).He ensures adherence to the organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft maintenance. He monitors staff performance and is expected to provide technical guidance and training to aircraft trainee technicians. He should possess high mental concentration and a quality, safety and risk compliance mindset. He should be highly systematic, analytical and meticulous to ensure aircraft airworthiness.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Composite Structures Design and Maintenance (Level 3)**, you will be expected to Select appropriate NDT methods for damage detection, Select appropriate composite testing and failure analysis methods, Evaluate non-standard tests used in specific applications, Assess the delamination behaviour of composites, Assess the micro-mechanics and macro-mechanics of failure, Apply material characterisation methods to composites, Evaluate the failure analysis to determine the root cause of failure, Determine fracture toughness, Interpret the results of composites testing under anisotropic conditions, Identify failure modes related to moisture diffusion, Interpret results obtained from the macro-mechanical analysis of a laminated composite.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Licensed Aircraft Engineer - Cat B2 (Avionics) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Licensed Aircraft Engineer - Cat B2 (Avionics) ensures conformance of line maintenance of avionics systems to airworthiness directives. He/She certifies maintenance and repair tasks for compliance with the approved procedures of regulatory authorities, original equipment manufacturers (OEM) and own organisation. He reviews documentation for compliance with regulatory requirements and is authorised to issue certificate of release to service (CRS) for aircraft following maintenance of avionics and electrical systems, and following replacement of avionics line replaceable units (LRU).He ensures adherence to the organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft maintenance. He monitors staff performance and is expected to provide technical guidance and training to aircraft trainee technicians. He should possess high mental concentration and a quality, safety and risk compliance mindset. He should be highly systematic, analytical and meticulous to ensure aircraft airworthiness.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Licensed Aircraft Engineer - Cat C in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Licensed Aircraft Engineer - Cat C ensures conformance of base maintenance works to airworthiness directives. He/She certifies maintenance and repair tasks for compliance with the approved procedures of regulatory authorities, original equipment manufacturers (OEM) and own organisation. He reviews documentation for compliance with regulatory requirements and is authorised to issue certificate of release to service (CRS) for aircraft following maintenance within the limit specified in the authorisation certificate. He ensures adherence to the organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft maintenance. He monitors staff performance and is expected to provide technical guidance and training to aircraft trainee technicians. He should possess high mental concentration and a quality, safety and risk compliance mindset. He should be highly systematic, analytical and meticulous to ensure aircraft airworthiness.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Augmented Reality Application (Level 2)**, you will be expected to Implement AR technology and/or optical devices to enhance work process efficiency and effectiveness, Perform regular evaluation of AR visualisation effectiveness to measure the impact of AR on work performance, Provide feedback and guidance on correct use of AR applications at work, Verify proper use of AR applications by staff in the course of work, Identify difficulties and challenges impeding the use of AR applications at work, according to intended design, Provide feedback on effectiveness of AR implementation and suggest improvements.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an NDT Level 3 Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe NDT Level 3 Engineer (Aircraft Maintenance) oversees non-destructive testing (NDT) of aircraft structures to test their durability and performance. He/She prescribes NDT methods, techniques and procedures to be used in accordance with applicable codes, standards and specifications. He ensures that all NDT inspections comply with the requirements of customers, original equipment manufactures (OEM) and EN 4179, NAS 410, NADCAP as appropriate. He liaises with workshops and engineering teams for failure investigations and proposes engineering solutions for structural flaws and defects. He also conducts technical audits to ensure compliance with engineering standards manual and NDT requirements, and ensures proper documentation. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft NDT activities. He monitors staff performance and is expected to provide technical guidance to level 1 and level 2 NDT personnel. He is required to support the NDT team remotely or at site. He should be meticulous and systematic in carrying out his tasks, and should deploy critical and analytical thinking to identify discrepancies, resolve problems and mitigate potential risks in aircraft maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Non-destructive Testing Management (Level 3)**, you will be expected to Establish acceptance criteria, Evaluate NDT techniques for different types of materials, fabrication and product technology, Interpret NDT codes, standards, specifications and procedures, Interpret and evaluate results in terms of existing codes, standards and specifications, Designate particular NDT methods, techniques and procedures to be used in specific applications.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Non-destructive Testing Management (Level 3)**, you will be expected to Establish acceptance criteria, Evaluate NDT techniques for different types of materials, fabrication and product technology, Interpret NDT codes, standards, specifications and procedures, Interpret and evaluate results in terms of existing codes, standards and specifications, Designate particular NDT methods, techniques and procedures to be used in specific applications.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Assistant (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Assistant (Aircraft Maintenance) monitors inventory status and stock availability, and prepares sub-contract orders for outsourced aircraft maintenance and repair works and material procurement. He/She verifies the accuracy of invoices for spares and consumables, submits warranty claims to original equipment manufacturers (OEMs), and resolves material and logistics disputes in consultation with various departments as required. He is expected to comply with airworthiness and legislative requirements, as well as the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives and lean practices in the workplace. He should possess planning, organisation and stakeholder management skills. He should be a team player, possess good verbal and written communication skills, and perform well under pressure to assist his team members in ensuring adherence to planned maintenance schedules and uninterrupted supply of planned resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\n\n**Technical Capabilities:**\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Condition-based Assets Monitoring Management (Level 1)**, you will be expected to Adopt safe handling and operating procedure of tools and equipment, Carry out visual inspection of systems, equipment and components, Carry out scheduled sampling and measurement of systems, equipment and components at pre-determined intervals, Record observations, measurements and readings and highlight variances, Carry out scheduled sampling and measurement of systems, equipment and components at regular pre-determined intervals, Record observations, measurement and readings and highlight variances.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Executive (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Executive (Aircraft Maintenance) establishes maintenance schedules, releases and work orders for on-time delivery according to customer requirements. He/She plans for manpower and resources, and monitors the status of maintenance works for adherence to project schedules. He liaises with customers, workshops and suppliers for material requirements planning and technical and programme reviews. He supports supply chain and logistics planning through contract negotiations, vendor sourcing, inventory planning and control and provisioning of spares and consumables to meet flowchart targets. He analyses data from supply chain management (SCM) systems and conducts supplier performance and capability assessments. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in aircraft non-destructive testing (NDT) activities. He monitors staff performance and is expected to provide technical guidance to junior team members. He should be highly methodical and proactive, and should possess planning and forecasting skills. He should possess good communication skills and collaborate with internal and external stakeholders to ensure adherence to planned maintenance schedules and maximum utilisation of resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Warehouse Inventory Control and Audit (Level 3)**, you will be expected to Implement appropriate inventory control systems by displaying understanding of Kanban systems, Implement inventory control systems and processes through minimum and maximum stock levels, Analyse audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Maintain appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Analyse information flow and product identification compliance through EDI, Collaborate with users to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\n\n**Technical Capabilities:**\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Business Opportunities Development (Level 2)**, you will be expected to Support business development pitches by following internal sales guidelines, Support preparation of data in presentable format for further analysis, Recommend organisation's potential products or service offerings, Interpret and conduct market research to suggest potential areas of opportunities, Infer organisation's potential products or service offerings, Support preparation of data in presentable format for further analysis to be conducted.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Condition-based Assets Monitoring Management (Level 3)**, you will be expected to Identify measurements and readings indicative of development of potential faults and failure of systems, equipment and components, Ensure collected samples or measurement data within pre-defined monitoring parameters, Set up, configure and calibrate monitoring equipment with pre-defined monitoring parameters, Collate and document readings and data samples and report variances, Implement established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components, Identify measurement and readings indicative of development of potential faults and/or failure of systems, equipment and components, Ensure collected sample or measurement data are representative and accurate based on pre-defined monitoring parameters, Identify measurements and readings indicative of development of potential faults and/or failure of systems, equipment and components.\nAs part of **Maintenance Coordination (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Identify sources of information in accordance with organisational guidelines and policies, Administer knowledge management systems to ensure its proper maintenance, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Consult with relevant personnel on appropriate inspections, servicing and schedules, Recommend improvements to reliability strategies, Plan proactive maintenance tasks in alignment with maintenance and production schedules, Recommend changes to improve plant and/or equipment reliability in accordance with organisational procedures.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Warehouse Inventory Control and Audit (Level 3)**, you will be expected to Implement appropriate inventory control systems by displaying understanding of Kanban systems, Implement inventory control systems and processes through minimum and maximum stock levels, Analyse audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Maintain appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Analyse information flow and product identification compliance through EDI, Collaborate with users to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Manager (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Manager (Aircraft Maintenance) is responsible for strategising long-term supply chain management plans, optimising aircraft maintenance planning and resource management, and driving supplier capability and performance enhancement programmes. He/She develops vendor management strategies and leads technology application to strengthen sourcing, inventory and warehousing operations. He provides project management oversight for aircraft servicing operations and manages technical and programme reviews with customers and suppliers. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He should demonstrate strong leadership capabilities, strategic thinking and foresight, and collaborate cross-functionally to ensure smooth operations and achieve desired organisational outcomes. He should be able to consider a broad range of factors to arrive at optimal decisions to ensure business continuity especially during unforeseen delays in aircraft maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Contract Development and Management (Level 4)**, you will be expected to Arrange contract-signing and sealing, Prepare new contracts using standard templates, Catalogue contracts in system upon agreement, Track adherence to contract terms, Manage centralised contract-filing systems, Execute contract administration tasks, Provide records and documentation to support contract audits and dispute resolutions, Monitor contract lifecycles and expiries to facilitate contract renewals as necessary, Review supplier efficiency and effectiveness, Drive contract creation timelines and milestones, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics, Facilitate tender development and submissions, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Enterprise Database System Administration (Level 4)**, you will be expected to Develop reactive solutions to handle high loads and avoid resource starvation, Facilitate standard control procedures according to database management business continuity plans and disaster recovery plans, Review performance diagnostics and troubleshooting reports to improve data management operations, Facilitate optimisation plans to increase flexibility in database capacity, Develop risk management measures for business continuity and disaster recovery, Review security monitoring reports according to database operational procedures, Develop security monitoring and incident reporting requirements for enterprise database system operations in accordance to organisation's information security frameworks.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Supplier Management and Capability Development (Level 4)**, you will be expected to Monitor and ensure that supplier performance is properly monitored and regularly reviewed, Measure and record realisation of benefits achieved as a result of the performance management regime, Manage implementation of supplier development initiatives and programmes, Monitor and assess effectiveness of the initiatives and programmes, Maintain strategic partnerships with key suppliers and facilitate relationship development.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Asset Management (Level 4)**, you will be expected to Manage organisational asset management activities, Develop the organisation's asset management standards and processes, Monitor and measure the occurrences of non-conformances against asset management standards as part of asset management audit process, Incorporate asset management standards and processes into organisation's operational activities, Review periodically the asset management standards and processes to identify areas for improvement, Develop organisation's asset management standards and processes, Incorporate asset management standards and processes into organisation's maintenance and operational activities, Manage the implementation of organisational asset management activities, Manage asset integrity plan deployment, Incorporate asset integrity procedures into predictive and preventive maintenance planning and scheduling, Manage asset lifecycle activities, Review and recommend improvements on asset management lifecycle activities, Develop asset integrity compliance reports, Review asset integrity audit reports to identify issues and recommend corrective measures.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Supply Chain Solutioning (Level 4)**, you will be expected to Develop appropriate performance indicators for supply chain operation management, Simulate optimisation plans for supply chain operation with models such as conducting experiments with different parameters in terms of order quantity and lead time for inventory models, Adopt integrated solution approaches to manage supply chain, Develop optimisation plans for supply chain operating models to close identified gaps, taking into account customer needs.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Production Planning (Level 4)**, you will be expected to Track and investigate variances to production plans, Identify production priorities to meet customer and market expectations and set targets, Define production targets required to meet cycle time indices, Follow review procedures to identify opportunities to improve scheduling processes, Schedule planned shutdowns at suitable times, Develop schedules to match production priorities, Adjust production schedules in response to typical and atypical variables, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Identify and confirm resource requirements, Forecast production demand against internal capacity and resources, Match work allocations to competencies available in the work teams according to enterprise procedures, Present data and analyses to support and maximise accuracy of forecasts, Analyse production targets, Monitor actual production rates against plans and adjust as necessary, Confirm that resources and personnel are available to meet schedules, Plan production timelines according to organisational requirements and resource availability, Communicate the production plans to relevant personnel, Analyse past production rates and articulate impact on new production plans, Determine production plan to meet production targets, Coordinate execution of production plan, Determine follow-up actions to meet production plan, Identify production targets and production cycle time indices, Evaluate production and cycle time performance against production plan, Define production indices target required to meet cycle time indices.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Warehouse Inventory Control and Audit (Level 5)**, you will be expected to Lead implementation of inventory control systems aligned to business strategies, Evaluate appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Provide guidance on audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Devise strategies on inventory control systems and processes in accordance to industry standards, Drive strategies to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports, Provide guidance on methods to improve inventory accuracy and reporting.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Contract Development and Management (Level 4)**, you will be expected to Arrange contract-signing and sealing, Prepare new contracts using standard templates, Catalogue contracts in system upon agreement, Track adherence to contract terms, Manage centralised contract-filing systems, Execute contract administration tasks, Provide records and documentation to support contract audits and dispute resolutions, Monitor contract lifecycles and expiries to facilitate contract renewals as necessary, Review supplier efficiency and effectiveness, Drive contract creation timelines and milestones, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics, Facilitate tender development and submissions, Review business contracts according to negotiated service levels, vitiating factors and purchasing ethics.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Enterprise Database System Administration (Level 4)**, you will be expected to Develop reactive solutions to handle high loads and avoid resource starvation, Facilitate standard control procedures according to database management business continuity plans and disaster recovery plans, Review performance diagnostics and troubleshooting reports to improve data management operations, Facilitate optimisation plans to increase flexibility in database capacity, Develop risk management measures for business continuity and disaster recovery, Review security monitoring reports according to database operational procedures, Develop security monitoring and incident reporting requirements for enterprise database system operations in accordance to organisation's information security frameworks.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Supplier Management and Capability Development (Level 4)**, you will be expected to Monitor and ensure that supplier performance is properly monitored and regularly reviewed, Measure and record realisation of benefits achieved as a result of the performance management regime, Manage implementation of supplier development initiatives and programmes, Monitor and assess effectiveness of the initiatives and programmes, Maintain strategic partnerships with key suppliers and facilitate relationship development.\nAs part of **Business Opportunities Development (Level 4)**, you will be expected to Review strategic and partnership opportunities through quantity and qualitative analyses, Develop customer acquisition and retention programmes, Develop recommendations to improve the organisation's positioning in the market, Develop business opportunities based on customer needs and expectations, Develop goals, plans and related metrics to track progress and manage obstacles to achieve programme objectives, Implement metrics in tracking success of customer engagement, Develop goals, plans and related metrics to track progress and manage obstacles to achieve program objectives, Conduct customer needs analysis to determine market demand, Conduct environmental scans to Identify internal and external factors that impact achievement of organisational objectives, Identify and evaluate business opportunities to find viable options in consultation with management, Extract information from reliable sources to analyse market potential of viable areas for investment, Develop business opportunities based on customers' needs and expectations.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Asset Management (Level 4)**, you will be expected to Manage organisational asset management activities, Develop the organisation's asset management standards and processes, Monitor and measure the occurrences of non-conformances against asset management standards as part of asset management audit process, Incorporate asset management standards and processes into organisation's operational activities, Review periodically the asset management standards and processes to identify areas for improvement, Develop organisation's asset management standards and processes, Incorporate asset management standards and processes into organisation's maintenance and operational activities, Manage the implementation of organisational asset management activities, Manage asset integrity plan deployment, Incorporate asset integrity procedures into predictive and preventive maintenance planning and scheduling, Manage asset lifecycle activities, Review and recommend improvements on asset management lifecycle activities, Develop asset integrity compliance reports, Review asset integrity audit reports to identify issues and recommend corrective measures.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Supply Chain Solutioning (Level 4)**, you will be expected to Develop appropriate performance indicators for supply chain operation management, Simulate optimisation plans for supply chain operation with models such as conducting experiments with different parameters in terms of order quantity and lead time for inventory models, Adopt integrated solution approaches to manage supply chain, Develop optimisation plans for supply chain operating models to close identified gaps, taking into account customer needs.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Production Planning (Level 4)**, you will be expected to Track and investigate variances to production plans, Identify production priorities to meet customer and market expectations and set targets, Define production targets required to meet cycle time indices, Follow review procedures to identify opportunities to improve scheduling processes, Schedule planned shutdowns at suitable times, Develop schedules to match production priorities, Adjust production schedules in response to typical and atypical variables, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Identify and confirm resource requirements, Forecast production demand against internal capacity and resources, Match work allocations to competencies available in the work teams according to enterprise procedures, Present data and analyses to support and maximise accuracy of forecasts, Analyse production targets, Monitor actual production rates against plans and adjust as necessary, Confirm that resources and personnel are available to meet schedules, Plan production timelines according to organisational requirements and resource availability, Communicate the production plans to relevant personnel, Analyse past production rates and articulate impact on new production plans, Determine production plan to meet production targets, Coordinate execution of production plan, Determine follow-up actions to meet production plan, Identify production targets and production cycle time indices, Evaluate production and cycle time performance against production plan, Define production indices target required to meet cycle time indices.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Warehouse Inventory Control and Audit (Level 5)**, you will be expected to Lead implementation of inventory control systems aligned to business strategies, Evaluate appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Provide guidance on audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Devise strategies on inventory control systems and processes in accordance to industry standards, Drive strategies to ensure appropriate variables such as data availability and data limitations do not affect accuracy of reports, Provide guidance on methods to improve inventory accuracy and reporting.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\nAs part of **Maintenance Coordination (Level 5)**, you will be expected to Establish procedures to evaluate and refine knowledge management systems, Develop implementation strategies for knowledge management systems, Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Keep abreast of new technological developments in maintenance strategies and systems, Consult and seek endorsement from stakeholders on improvements to maintenance processes and procedures, Evaluate the impact of maintenance programmes and improvement activities, Review risk assessments associated with maintenance strategies and systems.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Planning Supervisor (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Planning Supervisor (Aircraft Maintenance) plans aircraft maintenance works, updates works orders and supports in planning of resources for aircraft servicing and recovery operations. He/She allocates work packages to sub-contractors, conducts inventory planning and control, reviews warranty claims, and coordinates the timely arrival of spares and consumables to meet flowchart targets. He analyses data from supply chain management (SCM) systems, monitors supplier performance and schedules regular programme reviews with customers and suppliers. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He should be methodical and well-organised, and should possess planning and stakeholder management skills. He should be a team player, possess good verbal and written communication skills, and participate in cross-departmental problem-solving to ensure adherence to planned maintenance schedules and uninterrupted supply of planned resources.\n\n**Core Responsibilities and Abilities:**\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\n\n**Technical Capabilities:**\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Warehouse Inventory Control and Audit (Level 2)**, you will be expected to Support inventory control checking of documents in warehouse environment, Apply inventory checklists and controls to support audit requirements, Support implementation of guidance materials for inventory requirement levels, Enhance inventory documentation procedures to ensure proper monitoring and that movement of goods are tracked accurately.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Programme Director / Senior Operations Manager in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Programme Director/Senior Operations Manager is responsible for managing all aircraft servicing and recovery operations and strategising reliable maintenance programmes to fulfil customer requirements and organisations strategic goals. He/She guides the resolution of complex engineering problems and drives regular review meetings with stakeholders to drive conformance of aircraft maintenance works to stakeholder requirements and airworthiness standards. He develops functional plans in alignment with business strategies and goals, establishes the operating budget and capital investment plans, and establishes key performance indicators (KPIs) to meet business goals. He drives talent recruitment and management for the organisation. He promotes compliance with airworthiness and legislative requirements, while endorsing the organisation's standard operating procedures (SOPs), safety, health, risk and quality systems. He champions the concept of a lean enterprise and sustainability practices. He also strategises continuous improvement projects, data analytics and digital innovation initiatives to enhance business competitiveness. He is a key organisational expert who advises senior executive management and stakeholders on all strategic, engineering and operational matters. He should demonstrate strategic thinking, foresight and leadership capabilities, and manage relationships with internal and external stakeholders to achieve desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Contract Development and Management (Level 5)**, you will be expected to Lead internal contract audits and guide others through external audits, Negotiate single contracts pertaining to specific projects, Approve new contracts on project basis, Review new contracts to suggest amendments, Lead contract management meetings, Report contract progress to relevant internal and external stakeholders, Identify performance issues against contract terms, Initiate post-contract analyses, evaluation and reporting, Drive business negotiations with vendors to ensure business profitability, Oversee management of contract creation, evaluation, negotiation and tendering, Formulate metrics for supplier assessment, Determine needs of organisation and construct specifications for purchases, Formulate strategies to obtain optimum mix of reliability, costs and services from service provider, Evaluate tendering risks, Formulate strategies to obtain optimum mix of reliability, costs and services from service providers, Determine needs of organisation and construct specifications for purchases, Oversee management of contract creation, evaluation, negotiation and tendering.\nAs part of **Business Opportunities Development (Level 5)**, you will be expected to Guide communication to internal stakeholders on opportunities to gather buy-ins, Lead negotiation process to achieve desired outcomes, Evaluate implications of strategies and business targets to seek endorsement, Lead cross-functional relationships with both internal and external stakeholders, Drive customer adoption using strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Guide communication to internal stakeholders on opportunities to gather buy-in, Develop strategies for new business opportunities, Manage risks involved in implementing new business opportunities, Evaluate strategies to determine feasibility of new businesses and their impact on the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing an opportunity to create long-term value for the organisation, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead in identifying and strategically assessing opportunities to create long-term value for the organisation, Drive customer adoption using strategic insights derived from detailed data analysis.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Knowledge Management (Level 5)**, you will be expected to Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Establish procedures to evaluate and refine knowledge management systems, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop implementation strategies for knowledge management systems, Determine organisational information required to integrate into knowledge management technology, Lead engagement with senior management for buy-in to adopt end-to-end knowledge management technology, Evaluate the effectives of the knowledge management technology in accordance with organisation objectives, Formulate strategies to ensure effective integration of knowledge management technology for value creation, Identify suitable knowledge management technology for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and/or policies and taking into account available resources, Oversee intellectual capital management processes, involving external legal parties, Establish organisation's principles and policies for knowledge management, Evaluate emerging knowledge management tools and systems to be implemented, Oversee the development of processes and materials which support knowledge management, Establish a cooperative culture of knowledge sharing across the organisation, Evaluate overall effectiveness in knowledge management systems and processes, Endorse improvement plans to knowledge management systems and processes, Spearhead design of knowledge management systems.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Maintenance Organisation Structure Management (Level 5)**, you will be expected to Establish the general organisation structure of line maintenance in accordance with organisational and legislative requirements, Enforce compliance with Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Define the scope of line and base maintenance in the organisation, Establish hanger or base maintenance organisation structure in accordance with organisational and legislative requirements, Recommend measures to optimise supply chain management in the organisation, Establish the key building blocks of the maintenance organisation and their roles and functions.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Green Manufacturing Design and Implementation (Level 5)**, you will be expected to Drive collaboration between research and development (R&D) and organisational functions to find green solutions, Facilitate the review of procedures and processes to align with green initiatives, Evaluate feasibility and impact of different types of green initiatives against any cost or operational implications, Evaluate operational process design parameters and suggest improvements to drive green initiatives, Develop business cases for implementation of environmentally-friendly business practices, Develop business cases for implementation of environmentally-friendly manufacturing practices, Facilitate the review of procedures and processes to align with green manufacturing initiatives, Evaluate manufacturing process design parameters and suggest improvements to drive green manufacturing initiatives, Evaluate feasibility and impact of different types of green manufacturing initiatives against any cost or operational implications, Drive collaboration between Research and Development (R&D) and manufacturing departments to find green solutions, Drive collaboration between research and development (R&D) and manufacturing functions to find green solutions.\nAs part of **Continuous Process Improvement (Level 5)**, you will be expected to Monitor and evaluate improvement processes to identify further refinements, Manage change to facilitate transition or incorporation of new continuous improvement systems and processes, Implement systems and processes to facilitate continuous improvement, Develop recommendations and plans for improvements, Identify improvement opportunities in line with organisation's continuous improvement goals and targets, Monitor and evaluate continuous improvement processes to identify further refinements, Implement systems and processes to facilitate continuous improvements.\nAs part of **Applied Research and Development Management (Level 5)**, you will be expected to Produce detailed plans of research and record them in the organisation's information systems, Maintain up-to-date knowledge of technical developments within the industry, Prioritise and schedule research activities that are necessary, Select research methods which best achieve the aims and objectives, Manage the use of technology in research collaboration, Identify factors that may have an impact on research methodologies, Calculate the resources and time scales required to implement the methodology, Establish benefits and opportunities of collaborating with others in conducting research, Determine scopes, aims and objectives of the research, Assess potential constraints on research and develop contingency plans, Produce detailed plans of research and record them in organisation information systems, Assess potential constraints on research and develop contingency plans to overcome them, Identify factors that may have an impact on the research methodology, Write R&D project proposal, Collaborate with multi-discipline team internally or externally so to co-create new products, Determine the scope, aims and objectives of R&D projects, Communicate with management and non-technical team on R&D projects, Maintain up-to-date knowledge of technical developments within industry and market requirements.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Supply Chain Solutioning (Level 5)**, you will be expected to Formulate priorities in measuring key performance of supply chain operations management, Formulate supply chain operations strategies to meet customer needs, Evaluate proposed supply chain operating models by business impact, ensure marketing competitiveness and meeting future customer needs, Drive implementation of supply chain operation optimisation models.\nAs part of **Risk Compliance and Governance (Level 5)**, you will be expected to Identify non-compliances based on relevant legislative and regulatory requirements, Identify legislative and regulatory requirements relevant to the organisation's risk and corporate governance, Determine appropriate responses to address non-compliances within scope of relevant legislative and regulatory requirements, Propose and evaluate appropriate compliance programmes and management systems in consultation with management.\nAs part of **Artificial Intelligence Application (Level 5)**, you will be expected to Formulate AI workflows for engineering and maintenance processes, Refine parameters of AI applications to improve operational efficiency, Determine range of resources, skills requirements and implementation feasibility for AI applications, Initiate adoption of AI applications in day-to-day operations, Determine potential areas where AI can be applied, Develop technical frameworks for AI applications, Determine troubleshooting or debugging procedures for AI applications, Validate implementation of AI through change management process, Formulate AI workflows for project execution and maintenance processes, Ensure smooth implementation of AI through change management process, Refine parameters of IA applications to improve operational efficiency.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Business Continuity Planning (Level 5)**, you will be expected to Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Advise organisation and relevant stakeholders in the post response / recovery phase to minimise consequences, Develop business continuity plans aligned with business continuity strategies in consultation with relevant stakeholders, Consolidate, summarise and document business continuity plans for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Monitor and report on the effectiveness of business continuity management, Define objectives of business continuity plans, Conduct periodic exercising of crisis response and recovery activities and periodic auditing of business continuity plans in consultation with relevant stakeholders, Define synergies between business continuity plans across business functions, Develop business continuity strategies, policies and plans.\nAs part of **Supplier Management and Capability Development (Level 5)**, you will be expected to Establish appropriate metrics and key performance indicators (KPIs) to evaluate supplier performance, Devise risk mitigation strategies to pre-empt and address potential risks associated with the supplier relationship, Formulate supplier management and capability development strategies and plans to monitor and drive performance improvement, Align supplier performance objectives and relationship management activities with business objectives, Develop organisational policies, standards, and guidelines to ensure effective supplier management across the supply chain, Lead collaborative supplier partnerships that reduce costs and risks and create opportunities for innovation and value creation.\nAs part of **Enterprise Database System Administration (Level 5)**, you will be expected to Formulate information security guidelines based on organisation's information security frameworks, Formulate processes for measuring operational and financial performance, Formulate and evaluate current and future database capacity requirements, Drive refinement of enterprise database systems, Lead development of analysis and reporting of data for use in informed decision-making by senior management, Drive and evaluate emerging trends of enterprise database management in logistics industry, Formulate database system implementation procedures and standards to enhance logistics operation efficiency, Formulate business continuity plans and disaster recovery plans.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Cyber Risk Management (Level 5)**, you will be expected to Develop strategies to address loopholes and ensure appropriate levels of protection, confidentiality, integrity and personal data protection, Evaluate options and decide on suitable treatment of cyber risks, threats and vulnerabilities, Direct improvements or modifications to vulnerability assessment techniques in view of emerging security risks and threats, Lead the implementation of cyber risk assessment activities throughout organisation, ensuring alignment with organisation's policies and principles, Pre-empt risks, vulnerabilities and threats across organisation policies, processes and defences, Evaluate effectiveness of current cyber risk assessment techniques, Analyse cybersecurity loopholes identified and project business risk and impact to the organisation, Guide the development of cyber risk assessment techniques.\nAs part of **Quality System Management (Level 5)**, you will be expected to Liaise with external suppliers and clients, Maintain quality control record systems, Develop QA/QC processes and procedures and quality requirements in compliance with relevant quality standards and organisation's policies, Monitor quality system, Develop QA/QC processes and procedures and product and service quality requirements in compliance with international quality standards and organisation's policy, Consolidate audit findings to prepare reports on QMS and QA/QC performance, Analyse reports to highlight QMS gaps and training needs, Facilitate and review findings from external audit to rectify non-compliances, Develop a QA/QC competency framework for functional training, Assign roles and responsibilities for executing quality assurance activities across relevant departments and incumbents, Establish internal audits, checklists and forms for respective departments, Implement industry best-practices and improvement initiatives to address QMS and QA/QC gaps, Liaise with external suppliers and/or clients.\nAs part of **Aviation Legislation Compliance (Level 5)**, you will be expected to Review performance indicators of operation of compliance programmes and management systems in identifying non-compliance, Propose and evaluate appropriate compliance programmes and/or management systems in consultation with relevant stakeholders, Formulate and drive conformance to organisational SOPs, Guide responses to address non-compliance within scope of relevant legislative and regulatory requirements, Identify the requirement of ANO, Understand the functions of and relationships between International ICAO and Singapore aviation legislation.\nAs part of **Internet of Things Implementation (Level 5)**, you will be expected to Formulate strategies for industrial IoT implementation, Determine the platforms for storing and managing IoT related information provided in a networked environment, Conceptualise and articulate solutions making use of IoT.\nAs part of **Asset Management (Level 5)**, you will be expected to Formulate the organisation's asset management strategy built on core asset management concepts and key influencing factors, Integrate insights gathered from data sources to enhance the organisation's asset management regime and strategy, Communicate the importance of an asset management system for operational activities to internal and external stakeholders, Determine corrective and preventive processes to rectify non-conformance areas in asset management framework, Formulate key performance criteria and methods to assess effectiveness of organisation's asset management system, Devise implementation roadmap for asset management system, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisational standards and industry regulatory requirements, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisation standards and industry's regulatory requirements, Communicate the importance of an asset management system for maintenance and operational activities to internal and external stakeholders, Integrate insights gathered from maintenance data to enhance the organisation's asset management maintenance regime and strategy, Review asset integrity compliance reports to ensure compliance with regulatory and corporate requirements for plant, equipment and system asset integrity, Review and approve maintenance and/or renewal programmes for assets based on defined parameters, Drive compliance of asset management system and framework, Drive improvements in all aspects of asset management, Integrate asset integrity management standards and systems throughout the organisation, Develop and implement asset management policies, strategies and practices.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Big Data Analytics (Level 5)**, you will be expected to Motivate departments to utilise data analytics in making strategic decisions, Conceptualise new data models and evaluate existing models for suitability, Define areas of focus that can be analysed using advanced methods to support R&D, design and production processes, Provide leadership and guidance for analysis of both internal and external data, Devise ways of incorporating advanced analytical findings into business development opportunities, Conceptualise new data models and evaluate existing models for suitability in a marine context.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 5)**, you will be expected to Communicate WSH performance across the organisation??, Audit WSH system in accordance with legal and system requirements, Manage and direct WSH activities, Recommend continuous improvement of WSH policies and procedures, Manage and review WSH performance, Set and monitor WSH targets and KPIs, Communicate WSH performance across the organisation, Recommends continuous improvement of WSH policy and procedures, Set and monitor WSH targets and KPI's, Manage and direct workplace WSH activities, Audit WSH system in accordance to legal and system requirements.\nAs part of **Lean Manufacturing (Level 5)**, you will be expected to Measure levels of waste generated, Sustain the organisation's performance of improved processes, Identify critical wastes in specific functional areas, processes and levels within the organisation, Apply 'A3' thinking for problem solving, Examine productivity improvement opportunities, Collect data on operations and wastes, Formulate 'lean' implementation plans for the organisation, Analyse root causes of waste, Identify and apply appropriate tools and techniques to support 'lean' structure within the organisation, Establish 'lean' organisational structures, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Design 'lean' enterprise models, Identify and apply appropriate tools and techniques to support a 'lean' enterprise' within the organisation, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation.\nAs part of **Production Planning (Level 5)**, you will be expected to Drive production planning and scheduling improvement projects, Resolve conflicting demands among different production teams and activities, Evaluate production and cycle time performance against production plans, Identify potential planning and scheduling problems and produce appropriate contingency plans, Evaluate production systems and their physical and mathematical models, Apply concepts of modelling complex systems, review of basic probability and statistics and build valid and credible simulation models, Define production priorities to meet business strategies, Evaluate heuristics-based and simulation-based planning and scheduling approaches and the hands-on modelling of planning and scheduling models, Liaise with production departments to maintain current and future planning objectives, Identify and confirm resource requirements, Forecast production demand vis-à-vis internal capacity and resources, Identify production priorities to meet customer and market expectations and set targets, Follow review procedures to identify opportunities to improve scheduling processes, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Develop schedules to match production priorities, Track and investigate variances to plans, Schedule planned shut-downs at suitable times, Adjust the schedules in response to typical and atypical variables, Confirm the activities and resources that are required to achieve the engineering methods and procedures, Incorporate new schedules into the engineering process with minimal disruption, Identify the most suitable sequence of activities, Ensure that schedules are capable of meeting all relevant requirements, Schedule the time and resources available for undertaking the activities, Identify potential difficulties and produce appropriate contingency plans, Ensure that schedules comply with all relevant regulations, directives and guidelines.\nAs part of **Robotics and Automation Application (Level 5)**, you will be expected to Determine post-processing procedures for operational activities using robotics and automation, Formulate processes and procedures for operational activities using robotics and automation, Ensure procedures and operations are implemented according to plan and WSH requirements, Determine range of applications, resources, skill requirements and production feasibility of automation technologies and robotic systems, Develop technical operating procedures for robotics and automation, Evaluate the benefits and trade-offs of implementing advanced robotics and automation to the business, Determine post-processing procedures for environmental services components using robotics and automation, Formulate processes and procedures for environmental services components using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems, Determine post-processing procedures for manufacturing components using robotics and automation, Formulate processes and procedures for manufacturing components using robotics and automation, Determine range of applications, resources, skill requirements and production feasibility of automated technologies and robotic systems, Determine range of application, resources and skill requirements for implementation of automated technologies and robotic systems, Formulate processes and procedures for overall operations of functional track using robotics and automation, Formulate processes and procedures for security components that are using robotics and automation, Evaluate benefits and trade-offs of implementing advanced robotics and automation into the business, Determine post processing procedures for security components that are using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems.\nAs part of **Carbon Footprint Management (Level 6)**, you will be expected to Establish system boundaries and cut-off criteria of chosen products' lifecycles, Construct lifecycle inventory data based on process maps, Establish goals and objectives for carbon footprint assessments, Perform carbon footprint assessments and computations, Process lifecycle inventory data according to reference flows, Construct process maps in accordance with system boundaries, Construct lifecycle inventory data, based on process maps.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Engineering Problem Solving (Level 6)**, you will be expected to Prioritise and categorise problems according to their severity, frequency or potential implications, Manage technical problems throughout their lifecycle, Develop strategies to pre-empt potential problems from occurring, Develop root cause theories, Establish problem management protocols and standards, Introduce organisation structures, processes and infrastructure to guide prevention, resolution and minimisation of problems and effects, Recommend permanent corrective actions, Establish controls plan to manage product and process risks as indicated in the industry standard, Endorse solutions to minimise reoccurrences of similar problems.\nAs part of **Predictive Maintenance (Level 6)**, you will be expected to Keep abreast of new technological developments in maintenance strategies and systems, Synergise corrective, preventive and predictive maintenance plans and strategies to deliver seamless asset management solutions, Formulate predictive maintenance strategies, Align predictive maintenance plans with maintenance and overall organisational strategies, Influence the adaptation and adoption of relevant current and emerging technologies, systems and processes in predictive maintenance regimes.\nAs part of **Maintenance Coordination (Level 6)**, you will be expected to Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Formulate 'lean' enterprise models, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Seek stakeholders' endorsement on budgets for maintenance strategies and systems, Establish departmental budgets to support maintenance strategies and systems, Keep abreast of new technologies in manufacturing systems and processes, Develop matrix of competency and skills for maintenance teams, Create and maintain visual management records and documentation to support maintenance strategies and systems.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Project Management (Level 5)**, you will be expected to Manage large projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Review progress and performance of individual projects and recommend actions for improvement, Develop stakeholder engagement plans to secure buy-in and support of critical stakeholders, Plan project budgets, and strategically control and allocate resources across multiple projects and modules, Scope and plan projects in accordance with organisation requirements, Determine appropriate methodologies and tools to ensure that they are fit-for-purpose, Develop project-specific risk management plans, Identify project implications, and manage and coordinate project interdependencies with other projects or modules, Identify programme implications, and manage and coordinate project interdependencies with other projects, Plan programmes in accordance to organisation requirements, Develop a stakeholder engagement plan to secure the buy-in and support of critical stakeholders, Develop a programme-specific risk management plan, Plan programme budgets, and strategically control and allocate resources across multiple projects, Manage large programmes or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion that are typically with significant business impact, and high-risk dependencies, Determine appropriate methodologies and tools, ensuring that they are fit-for-purpose, Devise risk mitigation measures to ensure project success, Advise staff in resolving challenges during project delivery, Develop project parameters according to business requirements, Anticipate potential risks to project delivery, Scope and plan projects in accordance to organisation requirements, Develop a project-specific risk management plan, Manage large, complex projects or multiple projects concurrently through the phases from definition, scoping, delivery and successful completion, Determine project implications, and manage project interdependencies with other projects or modules, Scope and plan projects in accordance with the organisation's requirements, Review the progress and performance of individual projects and recommend actions for improvement, Manage projects concurrently and see through the phases of projects from defining, scoping, delivering to completing, Develop stakeholder engagement plans to secure the buy-in and support of critical stakeholders, Manage project interdependencies with other projects or modules, Plan project budgets and resource allocation across multiple projects and modules, Determine appropriate methodologies and tools to ensure that they are fit for purpose, Develop stakeholder engagement plans to secure the buy-ins and support of critical stakeholders.\nAs part of **Contract Development and Management (Level 5)**, you will be expected to Lead internal contract audits and guide others through external audits, Negotiate single contracts pertaining to specific projects, Approve new contracts on project basis, Review new contracts to suggest amendments, Lead contract management meetings, Report contract progress to relevant internal and external stakeholders, Identify performance issues against contract terms, Initiate post-contract analyses, evaluation and reporting, Drive business negotiations with vendors to ensure business profitability, Oversee management of contract creation, evaluation, negotiation and tendering, Formulate metrics for supplier assessment, Determine needs of organisation and construct specifications for purchases, Formulate strategies to obtain optimum mix of reliability, costs and services from service provider, Evaluate tendering risks, Formulate strategies to obtain optimum mix of reliability, costs and services from service providers, Determine needs of organisation and construct specifications for purchases, Oversee management of contract creation, evaluation, negotiation and tendering.\nAs part of **Business Opportunities Development (Level 5)**, you will be expected to Guide communication to internal stakeholders on opportunities to gather buy-ins, Lead negotiation process to achieve desired outcomes, Evaluate implications of strategies and business targets to seek endorsement, Lead cross-functional relationships with both internal and external stakeholders, Drive customer adoption using strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing opportunities to create long term value for the organisation, Formulate strategic business development plans for target markets and ensure alignment with organisation strategic direction, Guide communication to internal stakeholders on opportunities to gather buy-in, Develop strategies for new business opportunities, Manage risks involved in implementing new business opportunities, Evaluate strategies to determine feasibility of new businesses and their impact on the organisation, Drive customer adoption from strategic insight derived from detailed data analysis, Lead in identifying and strategically assessing an opportunity to create long-term value for the organisation, Formulate strategic business development plan for target markets and ensure in line with organisation strategic direction, Lead in identifying and strategically assessing opportunities to create long-term value for the organisation, Drive customer adoption using strategic insights derived from detailed data analysis.\nAs part of **Strategy Planning (Level 5)**, you will be expected to Set key performance indicators to assess operational plans, Review and refine strategies and policies and present to management for endorsement, Drive effective resource allocation to the best investment of the organisation, Determine need for functional analysis, Report operational plans to relevant stakeholders for endorsement purposes, Determine components of and evaluate critical business functions of the organisation based on existing information, Analyse impact of internal and external influencing factors on organisational strategies and policies, Devise corporate strategies and policies that anticipate risks, ensuring that the organisation remains resilient and adaptive in times of instability, Drive the organisation's strategic plans to consider various life-cycles and trends, Review proposed strategies and policies to update management for endorsement, Devise corporate strategy and policy to anticipate risk, ensuring that the organisation remains resilient and adaptable in times of instability, Evaluate effective resource allocation to the best investment of the organisation, Evaluate the organisation's strategic plans to consider various life-cycles and trends, Evaluate critical business functions of the organisation based on existing information, Devise corporate strategy and policy that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Report operational plans to relevant stakeholders for endorsement purposes., Drive organisation's strategic plans to consider various lifecycles and trends, Devise corporate strategies and policies that anticipate risks, ensure that organisation remains resilient and adaptive in times of instability, Drive effective resource allocation to the best investment of organisation, Lead development of organisational strategies and policies in accordance with market trends and customer profiles, Devise corporate strategies and policies that anticipate risk, ensuring that the organisation remains resilient and adaptive in times of instability, Determine financial resources available to set project timelines and performance outcomes, Align current strategic plans with organisational goals, Review objectives regularly to ensure that targets can be met, Set organisation's goals and directions in accordance to stakeholders' requirements, Communicate business objectives to security personnel and achieve common understanding, Develop business plans, Drive the department's strategic plans to consider various sector needs and trends, Review standard operating procedures (SOPs), Drive effective resource allocation in the department.\nAs part of **Knowledge Management (Level 5)**, you will be expected to Determine organisational information required and research on available knowledge management systems to identify suitable system for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and policies and taking into account available resources, Establish procedures to evaluate and refine knowledge management systems, Recommend knowledge management systems appropriate for organisational needs, goals and expected outcomes in consultation with relevant stakeholders, Develop implementation strategies for knowledge management systems, Determine organisational information required to integrate into knowledge management technology, Lead engagement with senior management for buy-in to adopt end-to-end knowledge management technology, Evaluate the effectives of the knowledge management technology in accordance with organisation objectives, Formulate strategies to ensure effective integration of knowledge management technology for value creation, Identify suitable knowledge management technology for the organisation, Develop knowledge management strategies and policies in accordance with organisational guidelines and/or policies and taking into account available resources, Oversee intellectual capital management processes, involving external legal parties, Establish organisation's principles and policies for knowledge management, Evaluate emerging knowledge management tools and systems to be implemented, Oversee the development of processes and materials which support knowledge management, Establish a cooperative culture of knowledge sharing across the organisation, Evaluate overall effectiveness in knowledge management systems and processes, Endorse improvement plans to knowledge management systems and processes, Spearhead design of knowledge management systems.\nAs part of **Stakeholder Management (Level 5)**, you will be expected to Review and approve stakeholder engagement procedures, in line with emerging trends and regulations, Address escalated issues and lead negotiations to influence key stakeholder decisions, Collaborate with relevant senior stakeholders to ensure implementation of feedback processes, Develop communication strategies to build and maintain successful relationships with key strategic stakeholders, Formulate proactive processes that prioritise stakeholder engagement and cultural sensitivity, Initiate early engagement to allow time for buy-ins and consultations with stakeholders, Establish organisation guidelines for stakeholder engagement and stakeholder management roadmap, Establish key stakeholder relationship management audit processes and criteria, Initiate early engagement to allow time for buy-ins and consultation with stakeholders, Review and approve information feedback procedures, methodologies and analysis techniques used in line with emerging trends and regulations, Formulate a proactive process that allows for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of an information feedback process in accordance to organisation objectives and industry standards, Implement metrics to track customer satisfaction and engagement, Analyse new policies, programmes and/or procedures to determine stakeholder impact, Form strategic partnerships and relationships with stakeholders through engagement, Formulate optimal working relationships and communication plans to secure stakeholder support for key organisational goals, Develop customer acquisition and retention programmes, Initiate early engagement to allow time for buy-in and consultation with stakeholders, Develop a strategic stakeholder management roadmap, aligned to the organisation's vision, Lead discussions and negotiations to influence key stakeholder decisions, Prioritise stakeholder relationships based on in-depth analysis and the organisation's strategic objectives and direction, Address escalated issues raised by or encountered with stakeholders, Lead in building relationships that engenders trust, seeking out networking opportunities, Formulate a proactive process that allows for cultural sensitivity, Formulate an optimal working relationship and communications plan to ensure that stakeholders are constantly kept informed, Conduct stakeholder impact analyses to strategise appropriate engagement approaches, priorities, and frequency, Form strategic partnerships and relationships through engagements, Formulate optimal working relationships and communications plans to keep stakeholders constantly informed, Formulate proactive processes that allow for cultural sensitivity, Lead in building relationships that engender trust and seek out networking opportunities, Formulate proactive processes that encourage cultural sensitivity, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed, Formulate proactive processes that allow for cultural sensitivity in stakeholder engagement, Establish organisation guidelines for the development of information feedback processes in accordance to organisation's objectives and industry standards, Determine stakeholder communication needs, Develop stakeholder management strategy, Identify stakeholders who may contribute to organisational strategies and objectives, Evaluate stakeholders' contributions to achieving organisational strategies and objectives, Review quality of stakeholders to identify areas for improvement, Establish and clarify stakeholder behaviour expectations, Lead in building relationships that engender trust and seek networking opportunities, Formulate optimal working relationships and communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement metrics to track client satisfaction and engagement, Analyse new policies, programmes and procedures to determine stakeholder impact, Form strategic partnerships to secure stakeholder support for key organisational goals, Manage media relations.\nAs part of **Maintenance Organisation Structure Management (Level 5)**, you will be expected to Establish the general organisation structure of line maintenance in accordance with organisational and legislative requirements, Enforce compliance with Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Define the scope of line and base maintenance in the organisation, Establish hanger or base maintenance organisation structure in accordance with organisational and legislative requirements, Recommend measures to optimise supply chain management in the organisation, Establish the key building blocks of the maintenance organisation and their roles and functions.\nAs part of **Budgeting (Level 5)**, you will be expected to Report findings, recommendations and options to organisation management for review in accordance with organisational policies, Determine short- and long-term financial needs to assess current financial situations, Monitor and evaluate actual expense figures against budget to identify and address variances, Formulate financial plans aligned to overall organisational strategies, Review financial forecasts to anticipate changes in business and operational circumstances, Review draft budgets in accordance with organisational guidelines, Allocate budget resources in accordance with organisational financial plans, Monitor and evaluate actual expense figures against budgets to identify and address variances, Determine short-term and long-term financial needs to assess current financial situations.\nAs part of **Green Manufacturing Design and Implementation (Level 5)**, you will be expected to Drive collaboration between research and development (R&D) and organisational functions to find green solutions, Facilitate the review of procedures and processes to align with green initiatives, Evaluate feasibility and impact of different types of green initiatives against any cost or operational implications, Evaluate operational process design parameters and suggest improvements to drive green initiatives, Develop business cases for implementation of environmentally-friendly business practices, Develop business cases for implementation of environmentally-friendly manufacturing practices, Facilitate the review of procedures and processes to align with green manufacturing initiatives, Evaluate manufacturing process design parameters and suggest improvements to drive green manufacturing initiatives, Evaluate feasibility and impact of different types of green manufacturing initiatives against any cost or operational implications, Drive collaboration between Research and Development (R&D) and manufacturing departments to find green solutions, Drive collaboration between research and development (R&D) and manufacturing functions to find green solutions.\nAs part of **Continuous Process Improvement (Level 5)**, you will be expected to Monitor and evaluate improvement processes to identify further refinements, Manage change to facilitate transition or incorporation of new continuous improvement systems and processes, Implement systems and processes to facilitate continuous improvement, Develop recommendations and plans for improvements, Identify improvement opportunities in line with organisation's continuous improvement goals and targets, Monitor and evaluate continuous improvement processes to identify further refinements, Implement systems and processes to facilitate continuous improvements.\nAs part of **Applied Research and Development Management (Level 5)**, you will be expected to Produce detailed plans of research and record them in the organisation's information systems, Maintain up-to-date knowledge of technical developments within the industry, Prioritise and schedule research activities that are necessary, Select research methods which best achieve the aims and objectives, Manage the use of technology in research collaboration, Identify factors that may have an impact on research methodologies, Calculate the resources and time scales required to implement the methodology, Establish benefits and opportunities of collaborating with others in conducting research, Determine scopes, aims and objectives of the research, Assess potential constraints on research and develop contingency plans, Produce detailed plans of research and record them in organisation information systems, Assess potential constraints on research and develop contingency plans to overcome them, Identify factors that may have an impact on the research methodology, Write R&D project proposal, Collaborate with multi-discipline team internally or externally so to co-create new products, Determine the scope, aims and objectives of R&D projects, Communicate with management and non-technical team on R&D projects, Maintain up-to-date knowledge of technical developments within industry and market requirements.\nAs part of **Business Performance Management (Level 5)**, you will be expected to Work with stakeholders to identify performance management and remuneration requirements to develop management and reward strategies, Review reports and develop blueprints to address gaps identified, Develop organisational performance systems that are in line with business plans and objectives, Develop key performance indicators to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of organisational performance systems to ensure consistency across the organisation, Monitor emerging and identified risks to assess their strategic impact to the organisation in accordance with organisational risk management framework, Perform root cause analysis of organisational performance systems, Review reports and develop blueprints to address the gaps identified, Develop KPIs to assess the overall performance of the organisation based on emerging trends, Oversee the implementation of performance systems to ensure consistency across the organisation, Develop performance systems in line with business plans and objectives, Review reports and develop potential solutions address the gaps identified, Develop KPIs to assess overall performance of the organisation, based on emerging trends, Provide information and advice to facilitate effective implementation and assessment of business processes, Translate organisational strategic directions into business performance plans, Develop inclusive processes which are developed to respond to the needs of various business units within the organisation, Drive development of business performance targets to ensure alignment to organisational strategies and objectives, Develop performance management processes which utilise performance standards established and validated by key stakeholders, Create structured processes to provide for ongoing two-way communication between performance managers, employees, key stakeholders and clients, Review business environment impact analysis to determine potential changes in business performance strategies, Oversee the implementation of organisational performance system to ensure consistency across the organisation, Perform root cause analysis of the entire organisation performance system, Develop organisation performance systems in line with business plans and objectives.\nAs part of **Supply Chain Solutioning (Level 5)**, you will be expected to Formulate priorities in measuring key performance of supply chain operations management, Formulate supply chain operations strategies to meet customer needs, Evaluate proposed supply chain operating models by business impact, ensure marketing competitiveness and meeting future customer needs, Drive implementation of supply chain operation optimisation models.\nAs part of **Risk Compliance and Governance (Level 5)**, you will be expected to Identify non-compliances based on relevant legislative and regulatory requirements, Identify legislative and regulatory requirements relevant to the organisation's risk and corporate governance, Determine appropriate responses to address non-compliances within scope of relevant legislative and regulatory requirements, Propose and evaluate appropriate compliance programmes and management systems in consultation with management.\nAs part of **Artificial Intelligence Application (Level 5)**, you will be expected to Formulate AI workflows for engineering and maintenance processes, Refine parameters of AI applications to improve operational efficiency, Determine range of resources, skills requirements and implementation feasibility for AI applications, Initiate adoption of AI applications in day-to-day operations, Determine potential areas where AI can be applied, Develop technical frameworks for AI applications, Determine troubleshooting or debugging procedures for AI applications, Validate implementation of AI through change management process, Formulate AI workflows for project execution and maintenance processes, Ensure smooth implementation of AI through change management process, Refine parameters of IA applications to improve operational efficiency.\nAs part of **Innovation Management (Level 5)**, you will be expected to Initiate cross-industry innovation sharing strategies and platforms, Filter and select suitable innovation initiatives, Formulate processes and structures to enhance capability of the organisation to generate creative ideas for different purposes and different degrees of value, Establish systems to support innovation within the organisation, Lead activities to measure performance of newly proposed or implemented innovation initiatives against established benchmarks, Solicit feedback from stakeholders on implemented innovation ideas, Evaluate organisational innovation processes and procedures, Review pilot testing and prototyping results to determine feasibility of innovation initiatives, Explore the external environment for ideas and opportunities for innovation, Prioritise business functions which are in need for innovation, Define unstated customer needs and innovation opportunities, Develop innovation strategies across business functions, Articulate the rationales for innovation and success measures for innovation initiatives, Analyse the competitive landscape of the organisation, Evaluate the risks of innovation to business units across the organisation, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives, Present innovation initiatives for endorsement, Formulate processes and structures to enhance the capability of the organisation to generate creative ideas for different purposes and different degrees of value, Initiate cross industry innovation sharing strategies and platforms, Present organisational-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives to translate to organisational levels, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Establish systems to support innovation within the organisation in consultation with relevant stakeholders, Review pilot testing and prototyping results to determine feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within organisation, Work closely with customers to understand their requirement, Manage integrated product development teams through technology applications and systems, Establish systems to support innovation within the organisation Evaluate organisational innovation processes and procedures, Provide opportunities for staff to provide feedback and explore ideas and opportunities for change and innovation for further refinement, Evaluate suitable innovation initiatives to be translated to organisational levels, Understand and gather customers' requirements, Review pilot testing and prototyping results to determine the feasibility of innovation initiatives across the organisation, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the organisation, Drive reduction of bureaucratic red tape to streamline business operations, Formulate strategies to encourage innovation, Initiate reviews of cost for implementing innovation, Lead engagement with stakeholders to communicate importance of continued innovation to be ahead in industry, Build culture where innovation is the norm and ideas are welcomed, Present functional-wide implementation specifications to management for approval, Filter and select suitable innovation initiatives and translate to functional levels, Provide opportunities for all employees to provide feedback, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the function, Establish systems to support innovation within the function in consultation with relevant stakeholders, Review employees' feedback and explore ideas and opportunities for change and innovation for further refinement, Research and evaluate existing information to identify and evaluate needs and opportunities for innovation initiatives within the function, Review pilot testing and/or prototyping results to determine feasibility of innovation initiatives across the organisation, Filter and select suitable innovation initiatives and translate to organisational levels, Filter and select suitable innovation initiatives to implement, Provide opportunities for all employees to provide feedback and explore ideas and opportunities for change and innovation, Present organisational wide implementation specifications to management for approval.\nAs part of **Business Continuity Planning (Level 5)**, you will be expected to Ensure alignment of business continuity plans with organisational strategic objectives, Assess and report readiness of business continuity plans to relevant stakeholders, Establish business continuity management governance to support the development and implementation of business continuity plans and guidelines, Conduct independent reviews and audits to ensure integration of individual business unit's business continuity plans across the organisation, Design organisation-wide business continuity policies and frameworks to maintain critical business functions and recover from disruptive events, Refine organisational business continuity plans to ensure relevance to the organisation in accordance with the current threat environment, Advise organisation and relevant stakeholders in the post response / recovery phase to minimise consequences, Develop business continuity plans aligned with business continuity strategies in consultation with relevant stakeholders, Consolidate, summarise and document business continuity plans for senior management review, Advise organisation on requirements for business continuity management in consultation with senior management, Monitor and report on the effectiveness of business continuity management, Define objectives of business continuity plans, Conduct periodic exercising of crisis response and recovery activities and periodic auditing of business continuity plans in consultation with relevant stakeholders, Define synergies between business continuity plans across business functions, Develop business continuity strategies, policies and plans.\nAs part of **Supplier Management and Capability Development (Level 5)**, you will be expected to Establish appropriate metrics and key performance indicators (KPIs) to evaluate supplier performance, Devise risk mitigation strategies to pre-empt and address potential risks associated with the supplier relationship, Formulate supplier management and capability development strategies and plans to monitor and drive performance improvement, Align supplier performance objectives and relationship management activities with business objectives, Develop organisational policies, standards, and guidelines to ensure effective supplier management across the supply chain, Lead collaborative supplier partnerships that reduce costs and risks and create opportunities for innovation and value creation.\nAs part of **Enterprise Database System Administration (Level 5)**, you will be expected to Formulate information security guidelines based on organisation's information security frameworks, Formulate processes for measuring operational and financial performance, Formulate and evaluate current and future database capacity requirements, Drive refinement of enterprise database systems, Lead development of analysis and reporting of data for use in informed decision-making by senior management, Drive and evaluate emerging trends of enterprise database management in logistics industry, Formulate database system implementation procedures and standards to enhance logistics operation efficiency, Formulate business continuity plans and disaster recovery plans.\nAs part of **Change Management (Level 5)**, you will be expected to Implement and communicate change management effectively, Handle sensitive aspects of organisational change management, Monitor change management results, Manage employee behaviour and morale due to changes in the organisation, Review organisational systems, processes and policies to identify areas for improvement for change management programmes and initiatives, Drive stakeholder education and training initiatives to build internal capability and change readiness, Direct internal resources to facilitate movement towards the desired end state of the change, Plan change control procedures across the organisation, Maintain oversight of change performance against set goals and benchmarks during post-implementation phase, Determine readiness level of business users for upcoming changes and identify readiness gaps for the organisation, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transitions, Plan a series of engagement activities to secure stakeholders' commitment to the success of change implementation before introducing the changes, Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes, Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes, Foresee and anticipate potential concerns of key stakeholders, Drive change management programmes and initiatives to gain buy-in from relevant stakeholders, Review organisational systems, processes and policies to identify areas for improvement and change, Maintain oversight of change performance against set goals and benchmarks post-implementation, Direct internal resources to facilitate the movement to the desired end state of the change, Assess implications of regulatory changes, Review organisational systems, processes and policies to identify areas for improvements for appropriate change management programmes and initiatives, Plan engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Review organisational systems, processes and policies to identify areas for improvement for change management, Drive stakeholder education and/or training initiatives to build internal capability and change readiness, Develop change management strategy and change management programmes in consultation with management, Implement change management strategy in accordance with implementation plans, Review organisational systems, processes and policies to identify areas of improvement for appropriate change management programmes and initiatives, Create an environment conducive for change management, Sponsor change management programmes and initiatives to gain buy-in from relevant stakeholders, Monitor, evaluate and refine change management strategy and programmes in accordance with desired organisational outcomes, Review organisational systems, processes and policies to identify areas for improvement for appropriate change management programmes and initiatives, Direct internal resources to facilitate the movement towards the desired end state of the change, Direct internal resources, to facilitate the move to the desired end state of the change, Drive stakeholder education or training initiatives to build internal capability and change readiness, Develop business readiness plan, considering the resources, elements, capabilities and activities required for effective, smooth transition, Plan a series of engagement activities to secure stakeholder commitment to the success of change implementation before introducing the change, Articulate the purpose and reasons for a significant change, Plan change control procedures for IT initiatives across the organisation, Determine readiness level of business users for upcoming changes and identify readiness gaps, Formulate strategies to reduce disruptions to business operations during transition period, Lead engagement effort with different stakeholders to ensure understanding of responsibilities involved in changes, Drive use of technology to aid in transition effort for more streamlined and efficient business, Initiate post-mortem review of issues arising from shortfalls in processes during implementation of changes, Develop business readiness plans, considering the resources, elements, capabilities and activities required for effective transition.\nAs part of **Cyber Risk Management (Level 5)**, you will be expected to Develop strategies to address loopholes and ensure appropriate levels of protection, confidentiality, integrity and personal data protection, Evaluate options and decide on suitable treatment of cyber risks, threats and vulnerabilities, Direct improvements or modifications to vulnerability assessment techniques in view of emerging security risks and threats, Lead the implementation of cyber risk assessment activities throughout organisation, ensuring alignment with organisation's policies and principles, Pre-empt risks, vulnerabilities and threats across organisation policies, processes and defences, Evaluate effectiveness of current cyber risk assessment techniques, Analyse cybersecurity loopholes identified and project business risk and impact to the organisation, Guide the development of cyber risk assessment techniques.\nAs part of **Quality System Management (Level 5)**, you will be expected to Liaise with external suppliers and clients, Maintain quality control record systems, Develop QA/QC processes and procedures and quality requirements in compliance with relevant quality standards and organisation's policies, Monitor quality system, Develop QA/QC processes and procedures and product and service quality requirements in compliance with international quality standards and organisation's policy, Consolidate audit findings to prepare reports on QMS and QA/QC performance, Analyse reports to highlight QMS gaps and training needs, Facilitate and review findings from external audit to rectify non-compliances, Develop a QA/QC competency framework for functional training, Assign roles and responsibilities for executing quality assurance activities across relevant departments and incumbents, Establish internal audits, checklists and forms for respective departments, Implement industry best-practices and improvement initiatives to address QMS and QA/QC gaps, Liaise with external suppliers and/or clients.\nAs part of **Aviation Legislation Compliance (Level 5)**, you will be expected to Review performance indicators of operation of compliance programmes and management systems in identifying non-compliance, Propose and evaluate appropriate compliance programmes and/or management systems in consultation with relevant stakeholders, Formulate and drive conformance to organisational SOPs, Guide responses to address non-compliance within scope of relevant legislative and regulatory requirements, Identify the requirement of ANO, Understand the functions of and relationships between International ICAO and Singapore aviation legislation.\nAs part of **Internet of Things Implementation (Level 5)**, you will be expected to Formulate strategies for industrial IoT implementation, Determine the platforms for storing and managing IoT related information provided in a networked environment, Conceptualise and articulate solutions making use of IoT.\nAs part of **Asset Management (Level 5)**, you will be expected to Formulate the organisation's asset management strategy built on core asset management concepts and key influencing factors, Integrate insights gathered from data sources to enhance the organisation's asset management regime and strategy, Communicate the importance of an asset management system for operational activities to internal and external stakeholders, Determine corrective and preventive processes to rectify non-conformance areas in asset management framework, Formulate key performance criteria and methods to assess effectiveness of organisation's asset management system, Devise implementation roadmap for asset management system, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisational standards and industry regulatory requirements, Initiate periodic audit exercises to ensure that organisation's asset management system is aligned with organisation standards and industry's regulatory requirements, Communicate the importance of an asset management system for maintenance and operational activities to internal and external stakeholders, Integrate insights gathered from maintenance data to enhance the organisation's asset management maintenance regime and strategy, Review asset integrity compliance reports to ensure compliance with regulatory and corporate requirements for plant, equipment and system asset integrity, Review and approve maintenance and/or renewal programmes for assets based on defined parameters, Drive compliance of asset management system and framework, Drive improvements in all aspects of asset management, Integrate asset integrity management standards and systems throughout the organisation, Develop and implement asset management policies, strategies and practices.\nAs part of **Audit and Review Management (Level 5)**, you will be expected to Oversee the implementation and close-out of corrective and preventive actions for non-conformances reported, Liaise with external quality accreditation bodies, Conduct random sampling activities to verify the effectiveness of audits, Conduct dispute resolution and mediation activities, Recommend improvements to audit procedures and systems, Review internal and external audits in line with Quality Management System (QMS) compliance requirements, Manage external audit and verification visits, Review audit procedures and systems and recommend improvements, Oversee the implementation and closeout of corrective actions to non-conformance reports, Conduct random sample activities to verify the effectiveness of audits.\nAs part of **Big Data Analytics (Level 5)**, you will be expected to Motivate departments to utilise data analytics in making strategic decisions, Conceptualise new data models and evaluate existing models for suitability, Define areas of focus that can be analysed using advanced methods to support R&D, design and production processes, Provide leadership and guidance for analysis of both internal and external data, Devise ways of incorporating advanced analytical findings into business development opportunities, Conceptualise new data models and evaluate existing models for suitability in a marine context.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 5)**, you will be expected to Communicate WSH performance across the organisation??, Audit WSH system in accordance with legal and system requirements, Manage and direct WSH activities, Recommend continuous improvement of WSH policies and procedures, Manage and review WSH performance, Set and monitor WSH targets and KPIs, Communicate WSH performance across the organisation, Recommends continuous improvement of WSH policy and procedures, Set and monitor WSH targets and KPI's, Manage and direct workplace WSH activities, Audit WSH system in accordance to legal and system requirements.\nAs part of **Lean Manufacturing (Level 5)**, you will be expected to Measure levels of waste generated, Sustain the organisation's performance of improved processes, Identify critical wastes in specific functional areas, processes and levels within the organisation, Apply 'A3' thinking for problem solving, Examine productivity improvement opportunities, Collect data on operations and wastes, Formulate 'lean' implementation plans for the organisation, Analyse root causes of waste, Identify and apply appropriate tools and techniques to support 'lean' structure within the organisation, Establish 'lean' organisational structures, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Design 'lean' enterprise models, Identify and apply appropriate tools and techniques to support a 'lean' enterprise' within the organisation, Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation.\nAs part of **Production Planning (Level 5)**, you will be expected to Drive production planning and scheduling improvement projects, Resolve conflicting demands among different production teams and activities, Evaluate production and cycle time performance against production plans, Identify potential planning and scheduling problems and produce appropriate contingency plans, Evaluate production systems and their physical and mathematical models, Apply concepts of modelling complex systems, review of basic probability and statistics and build valid and credible simulation models, Define production priorities to meet business strategies, Evaluate heuristics-based and simulation-based planning and scheduling approaches and the hands-on modelling of planning and scheduling models, Liaise with production departments to maintain current and future planning objectives, Identify and confirm resource requirements, Forecast production demand vis-à-vis internal capacity and resources, Identify production priorities to meet customer and market expectations and set targets, Follow review procedures to identify opportunities to improve scheduling processes, Respond to unplanned events to minimise disruptions and optimise efficiency, Formulate production plans, highlighting key timelines, deliverables and accountabilities, Develop schedules to match production priorities, Track and investigate variances to plans, Schedule planned shut-downs at suitable times, Adjust the schedules in response to typical and atypical variables, Confirm the activities and resources that are required to achieve the engineering methods and procedures, Incorporate new schedules into the engineering process with minimal disruption, Identify the most suitable sequence of activities, Ensure that schedules are capable of meeting all relevant requirements, Schedule the time and resources available for undertaking the activities, Identify potential difficulties and produce appropriate contingency plans, Ensure that schedules comply with all relevant regulations, directives and guidelines.\nAs part of **Robotics and Automation Application (Level 5)**, you will be expected to Determine post-processing procedures for operational activities using robotics and automation, Formulate processes and procedures for operational activities using robotics and automation, Ensure procedures and operations are implemented according to plan and WSH requirements, Determine range of applications, resources, skill requirements and production feasibility of automation technologies and robotic systems, Develop technical operating procedures for robotics and automation, Evaluate the benefits and trade-offs of implementing advanced robotics and automation to the business, Determine post-processing procedures for environmental services components using robotics and automation, Formulate processes and procedures for environmental services components using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems, Determine post-processing procedures for manufacturing components using robotics and automation, Formulate processes and procedures for manufacturing components using robotics and automation, Determine range of applications, resources, skill requirements and production feasibility of automated technologies and robotic systems, Determine range of application, resources and skill requirements for implementation of automated technologies and robotic systems, Formulate processes and procedures for overall operations of functional track using robotics and automation, Formulate processes and procedures for security components that are using robotics and automation, Evaluate benefits and trade-offs of implementing advanced robotics and automation into the business, Determine post processing procedures for security components that are using robotics and automation, Determine range of application, resources, skill requirements and production feasibility for automated technologies and robotic systems.\nAs part of **Carbon Footprint Management (Level 6)**, you will be expected to Establish system boundaries and cut-off criteria of chosen products' lifecycles, Construct lifecycle inventory data based on process maps, Establish goals and objectives for carbon footprint assessments, Perform carbon footprint assessments and computations, Process lifecycle inventory data according to reference flows, Construct process maps in accordance with system boundaries, Construct lifecycle inventory data, based on process maps.\nAs part of **Business Negotiation (Level 6)**, you will be expected to Drive the establishment of the organisation's negotiation policies and limits, Set negotiation guidelines to be used during negotiation process, Evaluate and refine negotiation policies and limits based on negotiation outcomes, Establish agreements and business values which are aligned to long-term needs of the organisation, Lead decisions during business negotiations, Adapt and exert different negotiation techniques to influence outcomes, Evaluate and refine negotiation policy and limits based on negotiation outcomes, Drive the establishment of the organisation's negotiation policy and limits, Identify non-negotiable issues, issues open to concession, issues to avoid, issues open to bargaining, and impact of potential negotiation outcomes, Develop negotiation policies with purpose statements, scope, responsibilities, and policy statements, Develop negotiation limits which may involve prioritising of potential negotiation issues in relative order of importance to organisation, Evaluate potential negotiation risks and rewards, Determine acceptable trade-off positions, Set negotiation boundaries and governance standards for negotiations.\nAs part of **Engineering Problem Solving (Level 6)**, you will be expected to Prioritise and categorise problems according to their severity, frequency or potential implications, Manage technical problems throughout their lifecycle, Develop strategies to pre-empt potential problems from occurring, Develop root cause theories, Establish problem management protocols and standards, Introduce organisation structures, processes and infrastructure to guide prevention, resolution and minimisation of problems and effects, Recommend permanent corrective actions, Establish controls plan to manage product and process risks as indicated in the industry standard, Endorse solutions to minimise reoccurrences of similar problems.\nAs part of **Predictive Maintenance (Level 6)**, you will be expected to Keep abreast of new technological developments in maintenance strategies and systems, Synergise corrective, preventive and predictive maintenance plans and strategies to deliver seamless asset management solutions, Formulate predictive maintenance strategies, Align predictive maintenance plans with maintenance and overall organisational strategies, Influence the adaptation and adoption of relevant current and emerging technologies, systems and processes in predictive maintenance regimes.\nAs part of **Maintenance Coordination (Level 6)**, you will be expected to Recommend appropriate approaches to implement sustainable 'lean enterprise' within the organisation, Formulate 'lean' enterprise models, Critically evaluate how 'lean thinking' may apply in different functional areas, processes and levels within the organisation, Identify suitable frameworks for 'lean thinking' and associated benefits 'lean' approaches can afford the organisation, Seek stakeholders' endorsement on budgets for maintenance strategies and systems, Establish departmental budgets to support maintenance strategies and systems, Keep abreast of new technologies in manufacturing systems and processes, Develop matrix of competency and skills for maintenance teams, Create and maintain visual management records and documentation to support maintenance strategies and systems." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Quality Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Quality Engineer (Aircraft Maintenance) implements the organisations quality management system (QMS) to identify deviations and potential risks in the aircraft maintenance processes. He/She conducts internal and external quality audits, root cause analyses and failure investigations to ensure conformance of aircraft maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He proposes corrective actions for quality issues in aircraft parts and components, and ensures that all non-conformances and tracked and rectified. He validates first article inspection (FAI) results to ensure conformance of aircraft to design specifications and customer requirements. He may be authorised by the company to certify aircraft components for release to service (fulfil SAR-145 and AC 155 requirements).He proposes updates to the technical library and Maintenance Organisation Exposition, and ensures distribution of latest airworthiness directives to workshops. He ensures compliance with airworthiness and legislative requirements and organisation's safety, health and quality systems. He identifies opportunities for continuous improvement through data analytics, research and innovation, and implements lean and sustainability practices in quality control activities. He monitors staff performance, provides technical guidance to quality inspectors/technicians and conduct airworthiness-related training when required. He should be meticulous and systematic in carrying out his tasks, and should deploy critical and analytical thinking to identify discrepancies, resolve problems and mitigate potential quality risks in aircraft maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Audit and Review Management (Level 2)**, you will be expected to Identify types of information required for audits, Record results of audits, Identify types of audits and their purposes, Collect and submit data and other documents according to SOPs.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Precision Measurement (Level 3)**, you will be expected to Analyse measuring errors to evaluate calibration and measurement capabilities, Document process capability indices for records, Interpret measurement terminologies for the field of calibration and measurement, Interpret GD&T symbols on technical drawings for conformity in measurements, Measure surface finishes of parts for verification of surface conformity, Measure and analyse cylindrical parts using roundness measuring machines, for verification of product quality, Document processes using basic statistical methods for measurement reports and quality assurance (QA) records, Perform layout inspections using CMM for product conformity, Define metrology standards for length measurement according to quality requirements.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\n\n**Technical Capabilities:**\nAs part of **Audit and Review Management (Level 2)**, you will be expected to Identify types of information required for audits, Record results of audits, Identify types of audits and their purposes, Collect and submit data and other documents according to SOPs.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Precision Measurement (Level 3)**, you will be expected to Analyse measuring errors to evaluate calibration and measurement capabilities, Document process capability indices for records, Interpret measurement terminologies for the field of calibration and measurement, Interpret GD&T symbols on technical drawings for conformity in measurements, Measure surface finishes of parts for verification of surface conformity, Measure and analyse cylindrical parts using roundness measuring machines, for verification of product quality, Document processes using basic statistical methods for measurement reports and quality assurance (QA) records, Perform layout inspections using CMM for product conformity, Define metrology standards for length measurement according to quality requirements.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Digital Techniques Application (Level 3)**, you will be expected to Identify different types of computer technology applied in aircraft systems, Operate electrostatic sensitive devices, including removal and installation of electrostatic discharge sensitive devices (ESDS) electronic cards, Describe the functions and operation of microprocessors, integrated circuits and multiplexing, Enable conversion between different numbering systems, Identify electronic instrumentation systems, Applying the rules for static protection to avoid component damage, Explain the operating principles of common displays used on modern aircraft.\nAs part of **Electronic Fundamentals Application (Level 3)**, you will be expected to Outline the application of servomechanism used on aircraft systems, Identify the various components on printed circuit board assembly used in avionics system, Analyse characteristics and properties of semiconductor diodes, Describe the operation of logic circuits, linear circuits and operational amplifiers, Assess transistor characteristics and properties.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Propeller Principles Application (Level 3)**, you will be expected to Specify propeller storage and preservation requirements in accordance with prescribed procedures, Explain the operation of pitch control, Outline the operating principles and construction of propellers, Define propeller maintenance requirements, Identify types of ice protection systems.\nAs part of **Business Negotiation (Level 3)**, you will be expected to Use negotiation processes and techniques to assist in achieving desired negotiation outcomes, Identify negotiation outcomes in commercial situations to establish organisation's desired position in the negotiation, Identify roles and responsibilities needed to support negotiation objectives, Prepare relevant background information to understand other parties' position, Record negotiations for evaluation and documentation purposes, Manage self to maintain composure when conducting negotiations, Identify negotiation outcomes to establish organisation's desired position in the negotiation, Apply appropriate negotiation processes and techniques to assist in achieving desired outcomes, Record negotiation for evaluation and documentation, Maintain positive negotiation relationships, Determine issues and interests of each party and the extent of their willingness to compromise, Initiate interaction to break the ice, Implement negotiated terms to demonstrate reliability and ethics, Implement negotiated terms to show reliability and ethics, Analyse to determine issues and interests of each party.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, Explain the operation of flight control systems, Explain characteristics of air conditioning and cabin pressurisation systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of airframe structures and aeroplanes, Describe the functions of water and waste systems, Describe the operating characteristics of electro-avionic systems.\nAs part of **Piston Engine Principles Application (Level 3)**, you will be expected to Explain the operating principles of induction, exhaust and cooling systems including alternate air systems, Configure firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations, Correlate the maintenance procedures and parameters affecting the performance of piston engines, Interpret engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, Correlate impact of supercharging on engine parameters, Explain principles of piston engine operation, Select suitable fuels and lubricants, Specify layout and parameters of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Define operating principles of different magneto types in starting systems, Prescribe detailed engine maintenance procedures.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Propulsion Principles Application (Level 3)**, you will be expected to Oversee aircraft components or systems removal and installation, State requirements for construction of gas turbine engines, Outline the basic principles of engine indicating, starting and ignition systems, Explain the operating principle of gas turbine engines, Identify different types of gas turbine engine components, Explain the functions of fuel control units.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Apply theory of flight to assess torque reaction, directional control and ground effect, Describe the operating characteristics of electro-avionic systems, Explain characteristics of air conditioning systems, Explain techniques for rotor tracking, alignment and balancing, Describe the functions of on-board maintenance and information systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules, Describe the function and operation of flight control systems, Describe the operating characteristics of electro-mechanical systems, Explain characteristics of transmissions and airframe structures, Explain the operation of flight control systems.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Aerodynamics Principles Application (Level 3)**, you will be expected to Analyse impact of contamination of aerofoil including snow, ice and dust on the aerofoil, Apply aerodynamic concepts to assess the characteristics of an aerofoil, Identify aeroplane performance improvement methods affected by aerodynamics during a flight, Evaluate the impact of different conditions on flight stability and dynamics, including longitudinal, lateral and directional stability, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Identify atmospheric factors that affect flight performance, Analyse the aerodynamics that an aeroplane experiences during flight, including factors such as airflow, lift, weight, thrust, drag, glide ratio, load factor and lift augmentation.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Electrical Fundamentals Application (Level 3)**, you will be expected to Identify sources of electricity generation, Analyse the properties and behaviours of electrostatic charges and reduce static charges during maintenance work, Explain principles of static electricity and conduction, Apply electron theory principles to analyse structure and distribution of electrical charges, Interpret electrical terminology, Describe AC theory principles, Describe DC sources of electricity.\nAs part of **Gas Turbine Engine Principles Application (Level 3)**, you will be expected to Outline the purpose of main components in GTE construction, including compressor inlets, combustion chambers, and exhaust sections, Select lubricants and fuels suitable for GTE, and the functional layout of fuel systems, Explain GTE operation, Outline the construction of turbo-prop engine and turbo-shaft engines, Assess the engine run processes that evaluate the condition of a gas turbine engine, Adhere to technical manuals, SOPs and workplace safety practices, Define the functional layout of air, starting and ignition, engine indication and fire protection systems, Interpret engine parameters for normal or abnormal operation, Select maintenance procedures for health monitoring of GTE.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Aerospace Materials and Hardware Selection (Level 3)**, you will be expected to Determine different forms of corrosion and carry out relevant control methods, Identify root causes of damages in composite and non-metallic materials, Identify the different types and properties of metals used in aircraft construction, Explain the basic characteristics of bearings and transmissions and control cables, Assess the different types and properties of composite and non-metallic material used in aircraft construction, Differentiate the use of various pipes and unions, Recommend various types of electrical cables and connectors, Select various types of aircraft fasteners.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Engineering Drawing, Interpretation and Management (Level 3)**, you will be expected to Interpret technical specifications of the component from the drawings and blueprints including material, hardness and critical dimensions, Interpret engineering features from drawings and blue prints such as geometrical tolerances, symbols, and notations, Use technical engineering drawings and datasheets when collaborating with other engineering departments to support work activities, Determine dimensions with critical tolerances for fabrication or maintenance, Interpret types of fits and tolerances, based on hole basis and shaft basis systems, Interpret Process Flow Diagrams (PFDs), Piping and Instrument Diagrams (P&IDs) and other engineering drawings to support work activities, Interpret datasheets and other technical documentation to support work activities, Apply technical engineering drawings and datasheets during preparation for construction, operations and maintenance activities, Use technical engineering drawings and datasheets when collaborating with other disciplines to support work activities, Apply technical engineering drawings and datasheets during preparation for maintenance activities, Interpret marine systems and other engineering drawings to support work activities.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 3)**, you will be expected to Explain characteristics of airframe structures and aeroplanes, Describe the operating characteristics of electro-avionic systems, Describe the functions of cabin, on-board maintenance and information systems, Explain characteristics of air conditioning and cabin pressurisation systems, Apply theory of flight to evaluate characteristics of primary and secondary flight control surfaces, including high speed flight, Explain the operation of flight control systems, Describe the functions of water and waste systems, Describe the operating characteristics of electro-mechanical systems, Identify functions that may be integrated in the Integrated Modular Avionic (IMA) modules.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Quality Manager (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Quality Manager (Aircraft Maintenance) approves the organisations quality management system (QMS) including quality assurance, quality control and inspection standards for aircraft maintenance. He/She is accountable for internal and external quality audits, impact analyses and failure investigations to drive conformance of aircraft maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He provides technical expertise for corrective and preventive actions for quality issues in aircraft parts and components. He endorses the certificate of conformance (CoC) for first article inspection (FAI) of aircraft parts and components. He approves updates to the technical library and Maintenance Organisation Exposition and sanctions alternative processes, tools and inspection technologies. He manages compliance with airworthiness and legislative requirements, and contributes to development of the organisation's standard operating procedures (SOPs), management systems, lean and sustainability practices, and data analytics plans for strategic decision-making. He drives team performance to achieve business key performance indicators (KPIs) and leads talent recruitment and development plans. He possesses a quality, safety and risk compliance mindset, and is able to consider issues from multiple perspectives to make well-informed and effective decisions for the function. He demonstrates strong leadership, strategic thinking and organisational management skills to pre-empt quality risks in aircraft maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Geometric Dimensioning and Tolerancing (Level 4)**, you will be expected to Perform worst-case tolerance stack analyses on the degree and variation of fit of design assemblies, to determine maximum expected variation, Perform statistical variation tolerance stack analyses on the degree and variation of fit of design assembly, to determine expected variation, Determine methods of reducing or eliminating tolerance accumulation, to meet optimal component tolerances, Report on component tolerances using GD&T systems, Analyse engineering drawings to interpret GD&T requirements, Determine optimal component tolerances, in accordance with requirements.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Image Processing and Industrial Vision Inspection (Level 4)**, you will be expected to Evaluate and fine-tune image processing parameters to get the best result, Explore ideas and techniques for digital image processing and industrial vision inspections in consultation with key stakeholders, Develop project plans to incorporate image pre-processing, feature extraction, defect inspection, dimension measurement and post-processing technologies into an image analysis system.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Precision Measurement (Level 5)**, you will be expected to Review technologies for scanning electron microscopes, microprobes and atomic force microscopy, to evaluate suitability of applications to meet measurement requirements, Propose alternative measurement methods to optimise measurement activities' values in different situations, Develop plans to implement advanced metrology systems in manufacturing processes to meet measurement requirements, Analyse measurement requirements to determine need to utilise advanced metrology systems, Review technologies for scanning electron microscopes, microprobes and/or atomic force microscopy, to evaluate suitability of applications to meet measurement requirements.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement.\n\n**Technical Capabilities:**\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Geometric Dimensioning and Tolerancing (Level 4)**, you will be expected to Perform worst-case tolerance stack analyses on the degree and variation of fit of design assemblies, to determine maximum expected variation, Perform statistical variation tolerance stack analyses on the degree and variation of fit of design assembly, to determine expected variation, Determine methods of reducing or eliminating tolerance accumulation, to meet optimal component tolerances, Report on component tolerances using GD&T systems, Analyse engineering drawings to interpret GD&T requirements, Determine optimal component tolerances, in accordance with requirements.\nAs part of **Applied Research and Development Management (Level 4)**, you will be expected to Apply research methods which best achieve the aims and objectives, Apply technology in research collaboration methods, Collaborate with internal and external stakeholders in conducting research where specified, Identify factors impacting research methodologies, Assess potential constraints on research and develop contingency plans, Support complex, innovative technical based studies, experiments, analysis and evaluation, Interpret the aims and objectives of research, Support complex, innovative technical laboratory based studies, experiments, analysis and evaluation, Maintain up-to-date knowledge of technical developments within industry and market requirements, Support the development of new technically advanced formulas ensuring full compliance with Intellectual Property (IP) and patent rights, Support the design of experiments and tests according to market needs, Identify factors that may have an impact on the research methodology, Assess potential constraints on research and develop contingency plans to overcome them, Interpret the aims and objectives of the research, Determine new product specifications, Collaborate with internal and external parties in conducting research where specified.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Innovation Management (Level 4)**, you will be expected to Oversee the implementation of innovation initiatives, Source shortlisted technologies to support development of new processes, products and services, Evaluate business function workflows and performance to identify opportunities for innovation and improvement, Review and adapt the role of innovation for the department, Make recommendations on innovation initiatives for implementation, Promote innovation knowledge sharing within the department, Measure the effectiveness of innovation initiatives, Develop innovative and growth mind-set in the department, Facilitate discussions on innovation creation to add value to operations and product offerings, Determine opportunities for innovation and improvement based on business unit performance and customer feedback, Evaluate the effectiveness of innovative initiatives against the goals of business units, Provide solutions to mitigate risks and barriers to successful innovation implementation within business units, Oversee the implementation of organisational innovation strategies, Facilitate discussions on innovation creation to add value to the department's operations and organisation's existing offerings, Develop innovative and growth mind set in the department, Evaluate business workflows and performances to identify opportunities for innovation and improvement, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within a business function, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Support and guide employees to contribute to the implementation of organisational innovation strategies, Make recommendations of innovation initiatives to relevant stakeholders for implementation, Evaluate business function performance to identify opportunities for innovation and improvement, Create opportunities to maximise innovation within a business function, Interpret innovative initiatives to ensure achievement of desired business outcomes within a business function, Monitor market trends and gather data, Conduct pilot testing / prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Act upon customer feedback, Collaborate in integrated product development teams using new technology systems and tools, Conduct pilot testing and prototyping of innovation concepts within business function to determine feasibility of innovation initiative, Develop an innovation and growth mindset in the department, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine the feasibility of innovation initiatives, Recommend innovation initiatives to relevant stakeholders for implementation, Act on customer feedback, Facilitate engagement with external consultants to refine integration process of ideas, Deploy resources for implementation of ideas, Develop procedures for quick roll-out of ideas across entire organisation, Conduct pilot testing and/or prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Develop and refine innovative initiatives to ensure achievement of desired business outcomes within business functions, Support and guide employees to contribute to the implementation of functional innovation strategies, Create opportunities to maximise innovation within business functions, Consult with relevant stakeholders to agree on broad parameters for developing innovation initiatives, Conduct pilot testing and prototyping of innovation concepts within business functions to determine feasibility of innovation initiatives, Evaluate performance of business functions to identify opportunities for innovation and improvement, Develop an innovation and growth mind set in the department.\nAs part of **Robotics and Automation Application (Level 4)**, you will be expected to Assess improvements on the products and processes, Evaluate the feasibility of incorporating automation and robotic systems into operational activities, Evaluate the benefits and trade-offs of implementing advanced optical metrologies to the business, Evaluate various automation technologies and robotics systems to compare their strengths and limitations, Apply optimisation techniques to improve automated processes' efficiency and product quality, Evaluate various automated technologies and robotics systems to compare strengths and limitations, Determine the feasibility of recommended automation and robotic systems to environmental services processes, Evaluate the benefits and trade-offs of implementing advanced optical metrology to the business, Apply optimisation techniques to improve efficiency of automated processes and product quality, Evaluate various automated technologies and robotics systems to compare their strengths and limitations, Evaluate the feasibility of incorporating automation and robotic systems into manufacturing processes, Assess improvements on the manufacturing products and processes, Evaluate the feasibility of automation and robotic systems usage to optimise organisational workflow, Evaluate various automated technologies and robotics systems to compare strengths and limitations of automated technologies, Assess improvements on the overall organisation performance, Assess improvements to security processes, Evaluate benefits and trade-offs of implementing robotics into the business, Evaluate feasibility of using automation and robotic systems in security processes.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Quality System Management (Level 4)**, you will be expected to Set relevant metrics, key performance indicators for process monitoring, Document QMS improvement activity report according to organisational standard procedures, Identify areas for improvement, Follow-up on the QMS improvement process, Assess compliance of QMS requirements, Perform process management and improvement, Evaluate processes against QMS requirements, Apply appropriate quality tools for different customer segments, Set relevant metrics and KPIs for process monitoring, Detect and report variations in the quality of operations, services or products from required standards, Provide technical advice regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, Document QMS improvement activity reports, Evaluate outcomes of implementing quality assurance procedures against legal and organisational QMS parameters, Set relevant metrics, Key Performance Indicators (KPIs) for process monitoring.\nAs part of **Business Performance Management (Level 4)**, you will be expected to Identify root causes for gaps between current and future state of department based on the gap analysis, Perform gap analysis on the gaps identified within the department, Evaluate performance of the department against goals set, Develop reports with Recommendations on how to address root causes and close gaps in the department, Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators, Translate blueprints into implementable action plans, Implement organisational performance systems within the department whilst taking into account its unique requirements, Identify the root causes for the gaps between current and future state of the department based on the gap analysis, Design monitoring and testing procedures for processes, aligning to the requirements of Key Performance Indicators (KPIs), Develop reports with recommendations on how to address the root causes and close the gaps, Translate blueprints into implementable action plans, Evaluate the performance of the department against organisational goals, Perform gap analysis to investigate performance deviations and identify why KPIs are not achieved, Implement performance systems within a department whilst taking into account their unique requirements, Develop reports with recommendations on how to close gaps in the department, Design monitoring and testing procedures for processes in alignment to requirements of key performance indicators, Implement performance systems within a department, taking into account its unique requirements, Evaluate departmental performance against the goals, Identify root causes for the gaps between current and future state of the department, based on gap analyses, Translate potential solutions into an implementable action plans for addressing gaps, Perform gap analyses to investigate performance deviations and identify reasons key performance indicators (KPIs) were not achieved, Drive team to achieve performance metrics that measure effectiveness of team performance in the store, Establish performance targets to meet business performance objectives at store level, Monitor processes to gauge their effectiveness in providing support to staff involved in implementation, Monitor external and/or internal trends or events which have an effect on the store's performance management processes, Implement adjustments to processes as a result of monitoring, changed internal/external trends and/or events, Manage systems to monitor the effectiveness of business performance management processes, Identify the root causes for the gaps between current and future state of department based on the gap analysis, Evaluate the performance of the department against the goals, Design monitoring and testing procedures for processes within the department, aligning to the requirements of key performance indicators, Implement organisation performance systems within the department whilst taking into account its unique requirements, Develop reports with recommendations on how to address the root causes and close the gaps in the department.\nAs part of **Artificial Intelligence Application (Level 4)**, you will be expected to Assess feasibility of AI applications to the engineering processes, Evaluate various AI applications to compare strengths and limitations of the AI applications, Assess improvements on the engineering and maintenance processes, Identify strengths and limitations of the AI applications, Establish the correlation between design of algorithms and efficiency, Analyse algorithms in the AI applications, Assess feasibility of AI applications to the project execution and maintenance processes, Assess improvements on the project execution and maintenance processes, Understand the correlation between design of algorithms and efficiency, Assess feasibility of AI applications to the engineering and maintenance processes.\nAs part of **Audit and Review Management (Level 4)**, you will be expected to Identify areas of improvement in process and standards compliance, Facilitate external audits to meet regulatory and compliance requirements, Identify audit scopes, Validate audit findings, Conduct internal audit programmes, Conduct follow up audits to ensure close-out of corrective and preventive actions, Review documentation prepared for external audits, Document audit findings, Review documentation prepared for external audits for adequacy, Identify audit scopes according to organisational requirements, Validate findings in accordance with organisational requirements, Conduct an Internal Audit Programme, Conduct follow-up audits to ensure close-out of corrective and preventive actions, Identify areas of improvement for process and standards compliance.\nAs part of **Image Processing and Industrial Vision Inspection (Level 4)**, you will be expected to Evaluate and fine-tune image processing parameters to get the best result, Explore ideas and techniques for digital image processing and industrial vision inspections in consultation with key stakeholders, Develop project plans to incorporate image pre-processing, feature extraction, defect inspection, dimension measurement and post-processing technologies into an image analysis system.\nAs part of **Knowledge Management (Level 4)**, you will be expected to Manage knowledge management systems, Establish documentation policies and processes, Develop implementation plans in consultation with relevant stakeholders, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Implement system in accordance with action plans and organisational guidelines and policies, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Implement knowledge management systems, Recommend organisational information required to integrate into knowledge management technology, Review infrastructure requirements and procurement to set up the knowledge management technology, Inspect the maintenance of the knowledge management technology to ensure smooth operation, Implement system in accordance with action plans and organisational guidelines and/or policies, Develop integration plans for infrastructures required for implementation of knowledge management systems, Inspect maintenance of knowledge management systems to ensure smooth operations, Review infrastructure requirements and processes to set up knowledge management systems, Review areas for possible implementation of data analytics solutions, Develop implementation plans in consultation with relevant system users and stakeholders, Implement knowledge management system in accordance with action plans and organisational guidelines and/or policies, Communicate implementation plans, components of knowledge management system and procedures to employees, Evaluate proposed refinements to knowledge management system in consultation with relevant stakeholders, Manage knowledge management system, Evaluate system requirements to support implementation of knowledge management system, Implement knowledge management system, Assess effectiveness of knowledge management systems, Propose improvements to knowledge management processes, Incorporate user feedback on knowledge management systems and processes, Develop knowledge management processes and policies which mitigate information life cycle risks, Communicate knowledge sharing policies and processes across the organisation, Promote knowledge sharing practices and culture across the organisation, Maintain knowledge management system infrastructure, Evaluate organisation compliance with knowledge management policies and processes, Assess suitability of knowledge management systems, technologies and tools, Implement processes to manage intellectual capital.\nAs part of **Green Manufacturing Design and Implementation (Level 4)**, you will be expected to Guide the development of operational processes that reduce waste and environmental impact, or conserve energy, Direct research and analysis of alternatives to hazardous substances, Select appropriate environmental modelling tools and software, Formulate interventions to reduce waste and emissions, Collaborate with research and development (R&D) function to identify alternative sources of materials and processes for greater sustainability, Propose interventions to reduce waste and emissions, Collaborate with Research and Development (R&D) department to identify natural or genetically engineered enzymes that can be used in lieu of synthetic chemicals, Conduct research and analysis of alternatives to hazardous substances, Guide the development of manufacturing processes that reduce waste and environmental impact or conserve energy, Collaborate with research and development (R&D) function to identify alternative sources of ingredients, packaging materials and processes for greater sustainability, Guide the development of manufacturing processes that reduce waste and environmental impact, or conserve energy.\nAs part of **Budgeting (Level 4)**, you will be expected to Prepare financial forecasts to facilitate financial and business planning, Recommend parameters and assumptions for budget forecasting in accordance with organisational needs and market conditions, Present financial forecasts, budgets and budget outcomes to immediate supervisors for review and approval, Monitor budget outcomes to ensure proper utilisation and accounting of resources against their intended purposes, Implement budget plans to manage resource allocation to business activities, Manage actual budget to enable financial operations to be measured against forecasted business plans, Manage actual budget to enable financial operation n to be measured against forecasted business plans, Manage actual budgets to enable financial operations to be measured against forecasted business plans, Implement budget plans to manage resource allocations to business activities.\nAs part of **Change Management (Level 4)**, you will be expected to Monitor change management results, Manage change management and any potential conflicts effectively, Manage employee behaviour and morale due to changes in the organisation, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of change, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected if required, Identify business activities and processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on implementation plans for endorsed change requests, Deliver communications to engage and seek buy-ins of employees affected by the change, Deliver training to equip affected employees with skills to manage change, Present project performance outcomes to relevant stakeholders in accordance with organisational procedures, Assess change performance against new key performance benchmarks and implement follow-up actions where required, Develop contingency plans to address resistance to change in the organisation, Implement continuous improvement processes and systems to aid sustainable change implementation, Communicate the need and rationales for change, Develop change management strategies and programmes, Propose enhancements to change management strategies, programmes and implementation plans, Develop metrics to track the success of change initiatives, Deliver communications to engage and seek the buy-in of affected employees of the change, Identify potential pitfalls, obstacles or challenges to smoothen adoption and implementation of changes, Analyse resources and cost-impact of proposed changes, highlighting where people, resources or finances need to be redirected, Identify relevant stakeholders, Deliver training to equip affected employees to manage change and change impact, Identify business activities and processes required to integrate and roll out new changes in the business environments, Drive execution of change control procedures based on implementation plans for endorsed change requests, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Identify business activities and/or processes required to integrate and roll out new changes in the business environment, Present project performance outcomes to relevant stakeholders in accordance with organisation procedures, Monitor and evaluate outcomes of change management programmes against programme-specific objectives, Implement change management programmes and initiatives in accordance with implementation plans, Communicate change management strategy, change management programme specific objectives and implementation plan to employees, Implement continuous improvement processes and systems to ensure sustainable change implementation, Assess progress of change management processes and procedures to manage challenges and opportunities, Identify potential pitfalls, obstacles or challenges to smooth adoption and implementation of changes, Deliver training to equip affected employees with skills to manage change and change impact, Analyse resources and cost-impact of proposed changes, and highlight where people, resources or finances need to be redirected, Deliver communications to engage and seek the buy-ins of employees affected by the change, Deliver training to equip affected employees to manage change, Implement follow-up actions to address any change performance issues, Assess change performance against new key performance benchmarks, Analyse resources and cost-impact of changes, highlighting where people, resources or finances need to be redirected, Identify business activities or processes required to integrate and roll out new changes in the business environment, Drive execution of change control procedures based on an implementation plan for endorsed change requests, Deliver communications to engage and seek buy-in of employees affected by the change, Assess change performance against new key performance benchmarks, and implement follow-up actions where required, Adapt parameters for safe implementation of changes, Develop processes for implementation of changes considering change cycles and stages, Review requirements necessitated by changes and facilitate achievement of requirements, Review on-going change progress to ensure alignment with strategic direction of business and management, Identify business activities / processes required to integrate and roll out new changes in the business environment, Deliver communications to engage and seek buy-ins of employees affected by the change.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Big Data Analytics (Level 4)**, you will be expected to Specify appropriate analytical techniques to create information which supports business decision-making, Specify hypotheses to be tested by use of advanced analytical methods and exploration of large datasets, Evaluate results to extract commercial impacts that may affect business objectives.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Continuous Process Improvement (Level 4)**, you will be expected to Gather, access and record, production information to track continuous improvements, Monitor and evaluate improvement processes, Manage and implement continuous improvement systems, Identify continuous improvement opportunities, Analyse, synthesise and interpret information, Design and apply improvement tools and strategies, Discuss and direct continuous improvement activities, Manage systems and processes to facilitate continued improvement, Promote team support and coach team members toward continuous improvement, Evaluate improvement processes, Gather, access and record, production information to track improvement, Identify improvement opportunities.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Risk Compliance and Governance (Level 4)**, you will be expected to Interpret relevant legislation and regulations, legal documents, standards and codes of practice relevant to the business unit to identify possible areas of non-compliance, Evaluate and report data on compliance according to information format requirements, Formulate recommendations and obtain sign-offs for addressing areas of non-compliance with legal and other requirements, Formulate recommendations and obtain signoffs for addressing areas of non-compliance with legal and other requirements, Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business unit to identify possible areas of non-compliance.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Stakeholder Management (Level 4)**, you will be expected to Build relationships with relevant stakeholders throughout project and/or work lifecycles according to stakeholder management plans, Address mismatched areas of expectation and refer to relevant project authorities for advice, Facilitate alignment of expectations between relevant stakeholders and project teams, Develop plans for early engagement to allow time for buy-ins and consultations with stakeholders, Analyse and interpret collated feedback using appropriate analysis techniques, Facilitate networking opportunities to build relationships, Drive the relationship process and communication plans to ensure that stakeholders are constantly kept informed, Engage relevant stakeholders to understand their project expectations and requirements, Determine specific interests, expectations and influence of stakeholders, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plans, Drive the relationship process and communications plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement, allowing allow time for buy-ins and consultation with stakeholders, Analyse and interpret collated feedbacks using appropriate analysis techniques, Facilitate alignment of expectations between relevant stakeholders and project team, Address mismatched areas of expectation and refer to relevant project authority for advice, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed, Develop plans for early engagement to allow time for buy-ins and consultation with stakeholders, Facilitate networking opportunities to build relationships with stakeholders, Conduct stakeholder impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and/or processes and fulfil alignment with mutual objectives, Build relationships with relevant stakeholders throughout project life cycle according to stakeholder management plan, Develop plans for early engagement, allowing time for buy-in and consultation with stakeholders, Drive the relationship process and communications plan to ensure that stakeholders are constantly kept informed, Analyse the complexities of stakeholder relationships and determine their level of interest, power and impact on the organisation, Set clear parameters and expectations of stakeholders' roles and responsibilities, Investigate problems or issues encountered in stakeholder relationships, Examine stakeholder positions, agendas and priorities which may be explicitly articulated or unspoken, Develop a stakeholder engagement plan to guide communications with different groups of stakeholders, Review feedback from stakeholders and affected parties, and recommend improvements to stakeholder management strategy, Negotiate with stakeholders to align interests or goals and arrive at mutually-beneficial arrangements, Develop plans for early engagement, allowing allow time for buy-in and consultation with stakeholders, Adhere to cultural sensitivity, Develop plans for early engagement, allow time for buy-in and consultation with stakeholders, Implement relationship management processes and communications plans to keep stakeholders constantly informed, Initiate early engagement, allowing time for buy-in and consultation with stakeholders, Demonstrate cultural sensitivity in interactions, Apply objective-driven motivations to sustain stakeholder interest in the relationship, Build relationships with relevant stakeholders throughout project lifecycles according to stakeholder management plans, Develop action plans to enhance relationships with stakeholders and stakeholder management, Recognise and address development needs and opportunities to support stakeholder engagement, Ensure relevant stakeholders agree to communication method, content and timing of engagement, Drive relationship processes and communication plans to ensure that stakeholders are constantly kept informed of objectives, Develop plans for early engagement to allow time for buy-in and consultation with stakeholders, Conduct impact analysis to assess the impact of new policies, programmes and processes on different stakeholders, Propose plans to assist in adaptation of new policies, programmes and processes, Implement metrics to track stakeholder engagement, Develop plans for early engagement, allowing time for buy-ins and consultation with stakeholders.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Internet of Things Implementation (Level 4)**, you will be expected to Manage data in IoT Applications, Establish network security protocol, communication protocol, wireless infrastructure, on-premises solution, switches and integration of the IoT ecosystem in collaboration with technology solution providers, Manage IoT application and automation using smart device, Design and develop IoT applications in a team-based environment, Manage data in IoT applications.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Business Continuity Planning (Level 4)**, you will be expected to Coordinate the organisation's crisis response and recovery activities in accordance with business continuity policies, Identify business continuity team composition, roles and responsibilities in consultation with relevant stakeholders, Implement procedures to communicate with and educate employees on business continuity plans, Execute business continuity plans in accordance with recovery strategies, business continuity strategies and frameworks, Identify and manage synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Review and refine business continuity plans in accordance with recovery strategies and business continuity strategies, Evaluate the impact of disruptive events on critical business functions, Report findings to management for follow-up action in accordance with communication plan, Compare effectiveness of business continuity plans against test and exercise criteria, Perform cost-benefit analysis to re-assess viability and sustainability of the business continuity plans, Identify and manage the synergies and conflicts in resource availability and access to facilitate optimum resource allocation, Utilise key risk indicators of disruptive events to inform and activate crisis response and recovery activities, Identify and manage synergies between incident response plans, crisis management plans, business continuity plans and organisational operational plans, Interpret crisis assessment documentation to contribute to business continuity plans, Prioritise the resources available in the organisation to support business continuity plans, Analyse key risk indicators and their implications on crisis response and recovery activities for business continuity strategies, policies and plans development, Identify critical business functions and their inter-dependencies during disruptive events.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aviation Legislation Compliance (Level 4)**, you will be expected to Analyse information on relevant compliance requirements that regulate the business units from appropriate sources of information, Review conformance to organisational SOPs, Review documentation and reports on non-compliance, Develop methodologies for both internal and external monitoring and evaluation, Formulate recommendations and obtain sign-off for addressing areas of non-compliance with legal and other requirements in consultation with relevant stakeholders, Manage adherence of work activities to key regulatory requirements and related management systems to ensure legislative compliance, Describe the requirements of an approved maintenance organisation and approval of maintenance training organisation as per SAR.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Strategy Planning (Level 4)**, you will be expected to Propose solutions to gaps and areas of improvement to further enhance organisational systems and processes, Monitor and review resource usage to determine sufficiency and optimal utilisation of resources, Review the organisation's strategic plans to consider various life-cycles and ongoing trends, Develop resource management allocation plans to determine sufficiency and optimal utilisation of the organisation, Propose organisational strategies and policies and present to management for endorsement, Determine resource needs to ensure successful implementation of business function strategy, Develop resource management allocation plans to right investment opportunities of organisation, Review organisation's strategic plans to consider various life-cycles and ongoing trends, Develop corporate policies aligned with overall strategic direction, Propose organisational strategies and policies in accordance with market trends and customer profiles, Develop resource management allocation plans to the right investment opportunities of the organisation, Develop resource management and allocation plans to the maximise effective use of funds of the organisation, Draft standard operating procedures (SOPs), Develop a corporate policy aligned with the overall strategic direction, Review the department's strategic plans to consider various sector needs and ongoing trends, Determine resource needs to ensure successful implementation of business function strategies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 4)**, you will be expected to Ensure WSH roles and responsibilities are defined, rolled out, understood and monitored, Ensure compliance with WSH policies and procedures within team and areas of accountabilities, Develop and implement WSH standards and practices, Communicate WSH procedures and risk control measures to staff and contractors and provide training if required, Supervise programmes to ensure emergency equipment is identified, available and maintained, Ensure signages are in line with framework requirements, Recommend improvements to WSH framework procedures to enhance the organisation's ability to comply with regulatory requirements, Ensure compliance with workplace procedures for risk control measures, Ensure compliance with WSH policy and procedures within team and areas of accountabilities, Ensure signage is in line with framework requirements, Ensure compliance to workplace procedures for risk control measures, Ensure WSH roles and responsibilities are defined, rolled-out, understood and monitored.\nAs part of **Project Management (Level 4)**, you will be expected to Develop realistic project plans based on assessments of project objectives, scope and potential interdependencies with other projects, Investigate project exigencies, identify and address their root cause, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Implement appropriate methodologies and tools to achieve desired outcomes effectively, Pre-empt risks to success of projects and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources, Allocate resources to different parts of the project based on an assessment of project priorities, Scope and drive completion of medium scale projects, Investigate project exigencies, identify and address their root causes, Develop realistic plans based on an assessment of programme and project objectives, scope and potential interdependencies with other projects, Pre-empt risks to success of programmes and develop plans to mitigate them, Coordinate the completion of project deliverables within agreed cost, timescale and resources and implement corrective actions where required, Scope medium scale projects or programmes and drive its completion, Allocate resources to different parts of the programme, based on an assessment of programme priorities, Develop realistic project plans, timelines and budgets based on assessments of project objectives and scopes, Present project updates to relevant stakeholders, Evaluate the feasibility of solutions recommended by consultants and/or contractors, Determine factors contributing to performance gaps, Allocate roles and responsibilities to team members, Allocate resources to different parts of the project, based on an assessment of project priorities, Set up timely touch points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Develop realistic project plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Pre-empt project risks and develop plans to mitigate them, Develop realistic project and budget plans based on an assessment of project objectives, scope and potential interdependencies with other projects, Scope and drive the completion of projects, Develop monitoring and control mechanisms to track project progress, Establish project progress reporting requirements, Set up timely touch points to engage stakeholders that impact or are impacted by the project's processes and outcomes, Develop realistic project plans based on assessments of project objectives, scopes and potential interdependencies with other projects, Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes, Allocate resources to different parts of the projects based on assessments of project priorities, Coordinate the completion of project deliverables within agreed costs, timescales and resources, Investigate project exigencies and identify their root causes to address issues, Develop plans to mitigate risk factors that impact the delivery of the projects, Scope and drive completion of medium-scale projects, Allocate resources to different parts of the project based on assessments of project priorities, Scope medium scale projects or programmes and drive its completion, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project process and outcomes, Allocate resources to different parts of the projects based on an assessment of project priorities, Develop realistic project plans based on assessment of project objectives, scope and potential interdependencies with other projects, Set up timely touch-points to engage internal and external stakeholders that impact or are impacted by the project processes and outcomes.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Lean Manufacturing (Level 4)**, you will be expected to Calculate production capacity and TAKT time, Identify improvement opportunities for productivity improvements, Determine the need for preventive maintenance within the organisation, Implement 'lean' practices at various levels in the organisation and within various areas for improvement, Perform inventory classification using 'selective inventory control' (ABC analysis), Calculate economic batch quantity and number of 'kanbans' required, Identify types of waste for optimising processes, Review performance improvement after implementation, Implement lean manufacturing at various levels in the organisation and within various areas for improvement, Identify types of waste within the organisation.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Precision Measurement (Level 5)**, you will be expected to Review technologies for scanning electron microscopes, microprobes and atomic force microscopy, to evaluate suitability of applications to meet measurement requirements, Propose alternative measurement methods to optimise measurement activities' values in different situations, Develop plans to implement advanced metrology systems in manufacturing processes to meet measurement requirements, Analyse measurement requirements to determine need to utilise advanced metrology systems, Review technologies for scanning electron microscopes, microprobes and/or atomic force microscopy, to evaluate suitability of applications to meet measurement requirements.\nAs part of **Engineering Problem Solving (Level 5)**, you will be expected to Perform risk assessment, Conduct RCA by review product and process flow diagrams to locate the root cause of problems, Develop execution and project plans for solution implementation, Identify team members and stakeholders to resolve identified problems, Verify effectiveness of permanent corrective actions, Decide corrective actions for identified failure modes, Apply FMEA to identify and assess actual and potential failures in product and process designs, Recommend interim containment actions, Monitor documentation and tracking of problems encountered and resolved.\nAs part of **Business Negotiation (Level 5)**, you will be expected to Provide feedback to relevant parties for negotiation policies refinement, Plan and prepare for negotiation in accordance with negotiation strategies, Implement negotiation strategies according to negotiation guidelines during negotiation process, Provide feedback to relevant parties for negotiation policy refinements, Employ influencing techniques to convince other stakeholders to accept trade-offs during negotiations, Implement procedures during business negotiations to overcome antagonism and build consensus, Develop constructive win-win solutions in preparation for business negotiations, Propose strategies to foster a collaborative atmosphere during business negotiations, Provide feedback to relevant parties for negotiation policy refinement, Analyse to determine the issues, interests of each party in each negotiation, Implement negotiation guidelines during negotiation process according to organisation's desired position, Plan and prepare for negotiation in accordance with negotiation strategies to achieve organisation's desired position, Provide feedback to relevant stakeholders to refine negotiation policy, Source for past negotiation plan for insights to develop new negotiation plan according to situation, Build a trusting environment during negotiations to demonstrate reliability, Apply key decision-making processes during negotiations, Devise negotiation processes, Maintain a positive atmosphere during difficult negotiations, Lead and act decisively during negotiations, Drive towards building trusting environments during negotiations to show reliability, Devise negotiation processes, show patience, persuade others and maintain positive atmosphere during difficult negotiations, Anticipate discussion points of actual negotiations, Prepare negotiation plans and agenda, Determine acceptable alternative outcomes, Implement negotiation strategies according to organisation's negotiation guidelines, Lead negotiations with key stakeholders to build trust and cultivate partnerships, Provide feedback to relevant stakeholders for negotiation policy refinements, Brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment, Set negotiation objectives, parameters and desired outcomes, Facilitate discussions with stakeholders to develop business negotiation strategies and ideas, Review and provide feedback to relevant parties for business negotiation policy refinement, Implement business negotiation strategies according to business negotiation guidelines, Plan and prepare for business negotiation in accordance with business negotiation strategies, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiation and take necessary follow-up actions to close negotiation, Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.\nAs part of **Carbon Footprint Management (Level 5)**, you will be expected to Determine uncertainty factors based on carbon footprint assessments, Define boundary conditions, assumptions and prioritisation for products' lifecycles, according to international guidelines and principles, Determine emissions 'hot spots' and propose potential carbon footprint reduction approaches, Assess carbon footprints of product lifecycles using carbon footprint assessment software tools, Develop process mappings, in accordance with products' lifecycle requirements, Document results and prepare reports, according to international guidelines and principles, Construct lifecycle inventory data based on the developed products' lifecycle boundaries, Evaluate carbon footprint performance of selected products against industry benchmarks.\nAs part of **Condition-based Assets Monitoring Management (Level 5)**, you will be expected to Audit parameters for systems, equipment and components operating and condition safety limits, Audit data sample ranges to verify systems, equipment and components conditions for mitigation requirements, Establish resource requirements and manpower capabilities to operationalise condition-based monitoring regimes, Review organisational monitoring regimes to incorporate procedural enhancements, Establish prioritisation of condition-based monitoring regime for assets based on cost benefits and asset life-cycle management plans, Conduct audit on implementation and operational plans for condition-based monitoring regimes, Audit implementation and operational plans for condition-based monitoring regime, Establish resources requirement and manpower capabilities to operationalise condition-based monitoring regime, Establish prioritisation of systems, equipment and components maintenance against cost benefits and requirements of implementing condition-based monitoring regime and applications, Review organisational monitoring regime to incorporate procedural enhancements, Audit acceptable data sample ranges to verify systems, equipment and components conditions for mitigation requirement." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Engineering Service Engineer / Senior Technical Service Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Engineering Service Engineer/Senior Technical Service Engineer (Aircraft Maintenance) is responsible for provision of technical expertise to optimise engineering solutions for aircraft maintenance works using advanced engineering problem-solving techniques. He/She refines scope of maintenance based on customer requirements, and leads technical and programme reviews with customers and suppliers. He reviews special process control plans, leads inspections and functional checks for conformance of maintenance works to technical specifications and verifies technical reports and documentation. He reviews compliance of aircraft maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for technical personnel. He works in an office environment and provide troubleshooting assistance on site when necessary. He should possess an enquiring and analytical mind and have a knack for investigating issues, analysing multifaceted engineering problems and developing optimal solutions.\n\n**Core Responsibilities and Abilities:**\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Automated System Design (Level 4)**, you will be expected to Use statistical and automation software to monitor robots' performances, Establish acceptance criteria, specifications and standard operating procedures (SOPs), Plan and develop routes for robots, Use statistical and automation software to monitor robot performance, Plan and develop routes for mobile robot, Establish acceptance criteria, specifications and Standard Operating Procedure (SOP), Plan and develop routes for robots and automated machinery, Use statistical and automation software to monitor robot and automated machinery performance.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\n\n**Technical Capabilities:**\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Automated System Design (Level 4)**, you will be expected to Use statistical and automation software to monitor robots' performances, Establish acceptance criteria, specifications and standard operating procedures (SOPs), Plan and develop routes for robots, Use statistical and automation software to monitor robot performance, Plan and develop routes for mobile robot, Establish acceptance criteria, specifications and Standard Operating Procedure (SOP), Plan and develop routes for robots and automated machinery, Use statistical and automation software to monitor robot and automated machinery performance.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior NDT Level 3 Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior NDT Level 3 Engineer (Aircraft Maintenance) manages non-destructive testing (NDT) operations for assessing the quality of aircraft structures. He/She establishes new NDT techniques and qualifies new procedures. He drives compliance of all NDT inspections with the requirements of customers, original equipment manufacturer (OEM) and EN 4179, NAS 410, NADCAP as appropriate. He drives collaboration with workshops and engineering teams for failure investigations and recommends engineering solutions for structural flaws and defects. He develops special process control plans and manages equipment maintenance and operator certification programmes. He also monitors results of NDT for trends and corrective actions, and leads technical audits to ensure compliance with relevant standards and NDT requirements. He reviews compliance with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in NDT for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and training for level 1 and level 2 NDT personnel. He is able to work cross-functionally, employing critical reasoning, analytical thinking and problem-solving skills to identify deviations and mitigate potential quality risks in aircraft maintenance processes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Non-destructive Testing Management (Level 4)**, you will be expected to Evaluate and qualify new NDT procedures against existing codes, standards and specifications, Establish and approve new NDT techniques, Communicate new NDT procedures to stakeholders, Conduct training for NDT level 1 and 2 personnel for certification in the various NDT methods, Define specific and measurable learning outcomes to determine the knowledge, skills and attitudes required of learners, Develop resources for learning activities.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\n\n**Technical Capabilities:**\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Non-destructive Testing Management (Level 4)**, you will be expected to Evaluate and qualify new NDT procedures against existing codes, standards and specifications, Establish and approve new NDT techniques, Communicate new NDT procedures to stakeholders, Conduct training for NDT level 1 and 2 personnel for certification in the various NDT methods, Define specific and measurable learning outcomes to determine the knowledge, skills and attitudes required of learners, Develop resources for learning activities.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Planning Executive (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Planning Executive (Aircraft Maintenance) develops maintenance plans to fulfil customer requirements and organises materials, manpower and resources to accomplish aircraft maintenance functions. He/She drives adherence of maintenance works to project schedules and goals in collaboration with cross-functional leads. He facilitates material requirements planning and technical and programme reviews. He is responsible for optimising supply chain and logistics planning, contract negotiations, vendor sourcing, inventory planning and control and warehousing operations to meet maintenance requirements. He leverages data from supply chain management (SCM) systems to enhance decision-making and implements supplier capability development plans for enhance performance. He reviews compliance with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for planning personnel. He should possess advanced statistical, forecasting and analytical skills to predict planning and resource requirements. He is able to drive cross-functional collaboration between internal and external stakeholders to optimise the planning processes and ensure maximum resource utilisation.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Supply Chain Solutioning (Level 3)**, you will be expected to Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices and future demand, Implement supply chain optimisation plans, Project future demand for supply chain operations.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Asset Management (Level 3)**, you will be expected to Identify and report areas of non-conformance against organisational asset management policies, Interpret and operationalise organisational asset management standards and processes as part of operational activities, Document asset management system information as determined by the organisation and/or regulators, Generate asset integrity audit reports and contribute to continuous improvement activities associated with asset integrity management, Conduct asset integrity inspections on engineering systems and equipment, Interpret and operationalise organisational asset management standards and processes as part of maintenance and operations activities, Contribute to continuous improvement activities associated with asset integrity management, Identify and report areas of non-conformance against the organisation asset management policy, Generate asset integrity audit reports, Analyse results from condition monitoring activities, Monitor the implementation of asset lifecycle activities to identify potential issues, Supervise the compilation, analysis and reporting of asset conditions, incidents and performance throughout the asset lifecycle of identified critical assets, Supervise asset integrity audits and recommend corrective actions, Develop asset integrity reports with recommended improvements for management review, Interpret approved maintenance and/or renewal programmes, and work with relevant teams to execute them according to work plans, Monitor results of risk-based inspections of plants, equipment and systems, Identify and report area of non-conformance against the organisation asset management policy, Conduct asset integrity inspection on engineering systems and equipment.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Warehouse Inventory Control and Audit (Level 4)**, you will be expected to Review inventory control systems and processes in accordance to industry standards, Develop appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Develop standards to ensure variables such as data availability and data limitations do not affect accuracy of reports, Review audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Facilitate implementation of inventory control systems by displaying understanding of Kanban systems.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Enterprise Database System Administration (Level 3)**, you will be expected to Implement risk management measures for business continuity and disaster recovery, Implement performance diagnostics and troubleshooting at scale in live environment, Implementation of database changes, Maintain availability and performance of all hosted enterprise databases and ensure secure services with no unplanned downtime, Implement data loading, security, performance monitoring and tuning, capacity planning, backup and recovery, Analyse processing issues and data anomalies and identifying solutions.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Budgeting (Level 3)**, you will be expected to Analyse business function strategies, functional objectives and operational plans, Carry out forecasting and budgeting for the financial year, Compare budget data with estimations to highlight discrepancies, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislation and regulations, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocation, Calculate the business unit's cash flow requirements, Determine the business unit's financing needs for the financial year, Calculate the business units' cash flow requirements, Report budget calculations and discrepancies to organisation management to facilitate decisions on budget allocations, Ensure adherence to financial controls in accordance with relevant organisational corporate governance and financial policies, legislations and regulations, Carry out forecasting and budgeting for the financial years, Determine the business units' financing needs for the financial years.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Production Planning (Level 3)**, you will be expected to Analyse past production rates and articulate impact on new production plans, Use production planning software to scope and plan production tasks, Review planning process specifications in accordance with quality procedures, Manage resources and manpower required to meet schedule, Communicate production plans to relevant personnel, Plan production activities and timelines according to organisational requirements and resource availability, Present data and analyses to support and maximise accuracy of forecasts, Monitor actual production rates against plan and adjust as necessary.\nAs part of **Supply Chain Solutioning (Level 3)**, you will be expected to Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices and future demand, Implement supply chain optimisation plans, Project future demand for supply chain operations.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Supplier Management and Capability Development (Level 3)**, you will be expected to Resolve minor performance issues at operational level and escalate issues that cannot be resolved, Track and monitor supplier performance against KPIs and SLAs, Maintain working-level communications and feedback to suppliers, Identify performance gaps and propose actions to achieve desired performance levels, Engage suppliers regularly to set and align performance expectations, Analyse supplier service delivery and performance levels and provide feedback.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Asset Management (Level 3)**, you will be expected to Identify and report areas of non-conformance against organisational asset management policies, Interpret and operationalise organisational asset management standards and processes as part of operational activities, Document asset management system information as determined by the organisation and/or regulators, Generate asset integrity audit reports and contribute to continuous improvement activities associated with asset integrity management, Conduct asset integrity inspections on engineering systems and equipment, Interpret and operationalise organisational asset management standards and processes as part of maintenance and operations activities, Contribute to continuous improvement activities associated with asset integrity management, Identify and report areas of non-conformance against the organisation asset management policy, Generate asset integrity audit reports, Analyse results from condition monitoring activities, Monitor the implementation of asset lifecycle activities to identify potential issues, Supervise the compilation, analysis and reporting of asset conditions, incidents and performance throughout the asset lifecycle of identified critical assets, Supervise asset integrity audits and recommend corrective actions, Develop asset integrity reports with recommended improvements for management review, Interpret approved maintenance and/or renewal programmes, and work with relevant teams to execute them according to work plans, Monitor results of risk-based inspections of plants, equipment and systems, Identify and report area of non-conformance against the organisation asset management policy, Conduct asset integrity inspection on engineering systems and equipment.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Warehouse Inventory Control and Audit (Level 4)**, you will be expected to Review inventory control systems and processes in accordance to industry standards, Develop appropriate inventory control methods to be used for independent-demand items, dependent-demand items and perishables respectively, Develop standards to ensure variables such as data availability and data limitations do not affect accuracy of reports, Review audit reports in accordance with organisational procedures, legal requirements or ISO guidelines, Facilitate implementation of inventory control systems by displaying understanding of Kanban systems.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Quality Engineer (Aircraft Maintenance) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Quality Engineer (Aircraft Maintenance) develops the organisations quality management system (QMS) prescribing quality assurance, quality control and inspection standards for aircraft maintenance. He/She leads internal and external quality audits, impact analyses and failure investigations to drive conformance of aircraft maintenance tasks to procedures and standards prescribed by original equipment manufacturers (OEM), regulatory authorities and own organisation. He recommends corrective and preventive actions for quality issues in aircraft parts and components. He defines first article inspection (FAI) requirements for conformance of aircraft to design specifications and customer requirements. He may be authorised by the company to certify aircraft components for release to service. He reviews updates to the technical library and Maintenance Organisation Exposition and validates alternative processes, tools and inspection technologies. He reviews compliance of aircraft maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for quality personnel. He possesses a quality, safety and risk compliance mindset, and employs critical reasoning, analytical thinking and problem-solving skills to identify discrepancies, resolve problems and mitigate potential quality risks in aircraft maintenance activities.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Audit and Review Management (Level 3)**, you will be expected to Conduct internal document reviews to identify gaps and non-conformances, Implement and monitor corrective and preventive actions to address non-conformances, Prepare documents and information for external audits, Coordinate with auditees to obtain documents and information relevant to the audit scope, Implement and monitor corrective actions and preventive actions due to non-conformance, Conduct internal document review so to identify gaps and non-conformance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Precision Measurement (Level 4)**, you will be expected to Calibrate precision measurement machines, Review measurement results to identify sources of error, Select proper instruments to measure precision engineering components, Measure component dimensions using coordinate measurement machines (CMM), Propose alternative measurement methods to optimise measurement activities' values in different situations, Measure surface primary forms, roughness and surface profiles using stylus-based contact instruments, Determine potential methodologies for reducing measurement errors, Conduct error analyses to identify system errors, random errors, measurement repeatability and uncertainties, Conduct error analyses to identify system errors, random errors, measurement repeatability and/or uncertainties.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Audit and Review Management (Level 3)**, you will be expected to Conduct internal document reviews to identify gaps and non-conformances, Implement and monitor corrective and preventive actions to address non-conformances, Prepare documents and information for external audits, Coordinate with auditees to obtain documents and information relevant to the audit scope, Implement and monitor corrective actions and preventive actions due to non-conformance, Conduct internal document review so to identify gaps and non-conformance.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Geometric Dimensioning and Tolerancing (Level 3)**, you will be expected to Select and specify datum, as well as when and how to apply maximum material condition (MMC), least material condition (LMC) and regardless of feature size (RFS), Use basic gauges, fixtures, optical equipment, to inspect common tolerances such as straightness, perpendicularity, concentricity and circular run out, Specify the GD&T symbols for the control of size, form, shape, orientation on a part and an assembly, Specify the correct tolerance for the mating parts as per application requirements, Apply various GD&T control technologies, Apply concepts of GD&T in terms of features, mating, modifiers and symbols, bonus tolerance, inner and outer boundary and virtual condition, Report incidences of equipment abnormalities to be rectified, Perform calibration checks on measuring gauges, Interpret engineering drawings to determine acceptable dimensional and geometrical tolerances, Select and use suitable personal protective equipment appropriate to the job requirements, Set up components within inspection fixtures securely to achieve accurate measurements, Update documents according to the approved format, Conduct pre-operational checks and inspections to verify working conditions of tools and fixtures, according to job requirements.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Image Processing and Industrial Vision Inspection (Level 3)**, you will be expected to Select appropriate digital image processing tools for different applications based on requirements and working environment, Establish output image analysis results, Evaluate inspection and measurement results, Select illumination techniques appropriate for the surface conditions of the application targets, Conduct visual inspections to evaluate the quality of objects to be inspected, Select cameras and lenses and integrate them with the illumination system to form an imaging system.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Precision Measurement (Level 4)**, you will be expected to Calibrate precision measurement machines, Review measurement results to identify sources of error, Select proper instruments to measure precision engineering components, Measure component dimensions using coordinate measurement machines (CMM), Propose alternative measurement methods to optimise measurement activities' values in different situations, Measure surface primary forms, roughness and surface profiles using stylus-based contact instruments, Determine potential methodologies for reducing measurement errors, Conduct error analyses to identify system errors, random errors, measurement repeatability and uncertainties, Conduct error analyses to identify system errors, random errors, measurement repeatability and/or uncertainties.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Technician (Avionics) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Technician (Avionics) supervises a team of technicians to perform maintenance, repair and overhaul (MRO) tasks for aircraft avionics systems in accordance with technical manuals and standard operating procedures (SOPs). He/She investigates faults and failures of avionics systems and proposes remedial actions to restore them to working order. He also supervises inspection of electrical terminations and connections, and tests the serviceability of wires, cables and electrical components. He may be authorised by the organisation to perform quality control functions including calibration of tools and equipment, supervision of quality checks and inspections for compliance with repair requirements, first article inspections (FAI) on avionics systems and tracking of non-conformances. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to coordinate with engineering, quality and planning teams to assist in technical problem solving and meet maintenance targets as per schedule.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aircraft Electrical Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Ensure documentation is completed in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Conduct functional checks to determine serviceability of systems, Select appropriate tools, equipment, materials and methods for maintenance of aircraft electrical systems, Ensure safety practices in the workplace.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Aircraft Navigation and Automated Flight Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Conduct functional checks to determine serviceability of systems, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Ensure documentation is completed in accordance with regulatory requirements, Select appropriate tools, equipment, materials and methods for maintenance of aircraft navigation and automated flight systems.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Aircraft Communication Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Conduct functional checks to determine serviceability of systems, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of aircraft communication systems, Ensure documentation is completed in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Aircraft Instrument Systems Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance of aircraft instrument systems, Conduct functional checks to determine serviceability of systems, Ensure documentation is completed in accordance with regulatory requirements, Ensure safety practices in the workplace, Conduct operational tests after maintenance work to ensure systems are working properly, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Aircraft Electrical Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Ensure documentation is completed in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs, Conduct functional checks to determine serviceability of systems, Select appropriate tools, equipment, materials and methods for maintenance of aircraft electrical systems, Ensure safety practices in the workplace.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Aircraft Navigation and Automated Flight Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Conduct functional checks to determine serviceability of systems, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Ensure documentation is completed in accordance with regulatory requirements, Select appropriate tools, equipment, materials and methods for maintenance of aircraft navigation and automated flight systems.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Aircraft Communication Systems Maintenance (Level 2)**, you will be expected to Conduct operational tests after maintenance work to ensure systems are working properly, Conduct functional checks to determine serviceability of systems, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of aircraft communication systems, Ensure documentation is completed in accordance with regulatory requirements, Verify conformance to technical manuals and SOPs.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Aircraft Instrument Systems Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance of aircraft instrument systems, Conduct functional checks to determine serviceability of systems, Ensure documentation is completed in accordance with regulatory requirements, Ensure safety practices in the workplace, Conduct operational tests after maintenance work to ensure systems are working properly, Verify conformance to technical manuals and SOPs.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Technician (Mechanical) in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Technician (Mechanical) supervises a team of technicians to perform maintenance, repair and overhaul (MRO) tasks for aircraft equipment, components and structures in accordance with technical manuals and standard operating procedures (SOPs). He/She investigates aircraft faults and failures and proposes remedial actions to restore them to working order. He also supervises special processes and the maintenance of composite structures. He may be authorised by the organisation to perform quality control functions including calibration of tools and equipment, supervision of quality checks and inspections for compliance with repair requirements, first article inspections (FAI) on aircraft parts and components and tracking of non-conformances. He may also be authorised to perform level 2 non-destructive testing (NDT) processes and evaluate results according to applicable codes, standards and specifications. He monitors compliance with airworthiness and legislative requirements, and the organisation's safety, health and quality systems. He implements continuous improvement initiatives and lean practices in the workplace. He works in a hangar or workshop and may be required to work in shifts. He should be systematic and detail-oriented, and able to coordinate with engineering, quality and planning teams to assist in technical problem solving and meet maintenance targets as per schedule.\n\n**Core Responsibilities and Abilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Airframe Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Ensure safety practices in the workplace, Verify conformance to technical manuals and SOPs, Conduct functional checks to determine serviceability of systems, Select appropriate tools, equipment, materials and methods for maintenance of airframe systems, Conduct operational tests after maintenance work to ensure systems are working properly.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Composite Structures Design and Maintenance (Level 2)**, you will be expected to Interpret types and classification of damage on composites, Select appropriate repair technique, Incorporate safety, health and environmental considerations in repair plans, Assess the need for composite repairs, Develop repair plan and work instructions, Interpret the type of repair design required from work plans, Explain fundamental concepts of composite repair, Recommend appropriate repair methods based on evaluation of repair assessment, repair design requirement and repair techniques, Conduct repair assessment on composite structures.\nAs part of **Aircraft Cabin Equipment and Furnishing Maintenance (Level 2)**, you will be expected to Verify all work done in conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Ensure documentation is completed in accordance with regulatory requirements, Conduct functional checks to ensure serviceable condition of aircraft cabin, Select appropriate tools, equipment, materials and methods for maintenance of cabin equipment and upholstery.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Aircraft Fuel and Engine Systems Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of aircraft fuel and engine systems, Conduct operational tests after maintenance work to ensure systems are working properly, Ensure documentation is completed in accordance with regulatory requirements, Conduct functional checks to determine serviceability of systems.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements.\n\n**Technical Capabilities:**\nAs part of **Augmented Reality Application (Level 1)**, you will be expected to Access information with the aid of AR applications, Troubleshoot AR equipment failures, Perform work tasks which are supported by AR applications, Interpret output from AR applications to incorporate within decision-making processes at work, Operate equipment, tools and/or machinery at work, for which AR application support is developed.\nAs part of **Workshop Practices Application (Level 2)**, you will be expected to Ensure upkeep and good housekeeping to prolong the life span of hand tools, Verify proper documentation is completed as per organisational procedures, Plan work activities and requirements in accordance with organisational procedures, Validate the work done in accordance with the organisational procedures, Ensure safety and health practices in the workplace, Anticipate possible failure of hand tools and appropriate measures to be taken, Select appropriate tools and equipment according to standard practices to ensure required outcome is achieved, Verify conformance to technical manuals and SOPs.\nAs part of **Welding Process (Level 2)**, you will be expected to Check all records for completeness and accuracy, in accordance with organisational requirements, Verify and witness that the required visual and other non-destructive examinations and destructive testing of test samples are carried out, according to specified procedures, Take corrective actions to address non-conformances, Prepare inspection reports, Verify welding procedure specifications, Interpret welding requirements based on work instructions and repair manuals, Carry out welding inspections immediately before, during and after welding work, in accordance with approved welding codes, specifications or standards, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and verify conformance to technical specifications, Assess weld quality and rectify weld defects.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Condition-based Assets Monitoring Management (Level 2)**, you will be expected to Assist with equipment calibration, Collate reports and record data samples collected and highlight variances, Collect spot readings of data to identify potential errors due to equipment set-up and configuration errors, Prepare systems, equipment and components for condition-based monitoring implementation at pre-determined schedules, Carry out established condition-based monitoring procedures during routine operations and maintenance of systems, equipment and components, Assist to set up condition-based monitoring equipment and mount sensors for continuous data collection, Collect spot readings of data to identify potential errors due to equipment set-up and/or configuration errors, Assist to set up condition-based monitoring equipment and/or mount sensors for continuous data collection, Carry out established condition-based monitoring procedures during routine operations and/or maintenance of systems, equipment and components.\nAs part of **Electrical Termination, Connection and Measurement (Level 2)**, you will be expected to Adhere to technical manuals and SOPs, Check serviceability of electrical components using appropriate test equipment, Identify electrical parameters and respective units of measure, Measure voltage, current, power, frequency and phase sequence, Check serviceability of wires and cables using appropriate test equipment, Process required maintenance documentation in accordance with regulatory requirements, Observe and apply safety practices in the workplace.\nAs part of **Aerospace Maintenance Practices Application (Level 2)**, you will be expected to Implement proper aircraft handling, storage and support maintenance procedures, Perform maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Identify calibration parameters for common maintenance tools and equipment, Apply basic riveting practices for proper installation and removal, Interpret aircraft engineering drawings, diagrams and standards, Conduct inspection and basic rectification of aircraft after experiencing abnormal events, Perform electrical maintenance of cables, connectors and electrical general test equipment, Maintain proper installation through appropriate fits and clearances, Outline inspection, disassembly and assembly techniques, including corrosion preventive maintenance, Perform basic production planning control including maintenance planning, documentation and managing inventory and stores.\nAs part of **Non-destructive Testing (Infrared Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Define limitations of inspection methods, Prepare NDT instructions, Ensure safety practices in the workplace, Organise and report inspection results, Translate NDT codes, standards and specifications into practical testing instructions, Perform infrared inspections.\nAs part of **Visual Testing (Level 2)**, you will be expected to Ensure safety practices in the workplace, Interpret task requirements from work plans and job specifications, Ensure documentation in accordance regulatory requirements, Select appropriate tools and equipment for visual testing, Examine conditions of incoming parts and components for abnormality, Inspect tested parts and verify conformance to quality requirements, Obtain verification for work done from quality assurance or relevant personnel, Interpret and evaluate results according to applicable codes, standards and specifications, Take corrective actions to address non-conformances, Verify and calibrate visual testing equipment settings.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Precision Measurement (Level 2)**, you will be expected to Conduct pre-operation checks and set up CMM and components to optimise measurement access, Shut down part programmes and remove components in accordance with organisational procedures, Edit CMM programmes to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with safety practices and organisational procedures, Shut down CMM and perform housekeeping in accordance with safety practices and organisational procedures, Identify relevant drawings, job sheets, job specifications and additional documentation for the tasks, in accordance with job requirements, Run and validate part programmes, Measure, record and verify results for conformance to specification within tolerances, Set up probes in accordance with specifications, Select and verify appropriate part programmes, Shut down part programs and remove components in accordance with organisational procedures, Select and verify appropriate part programs, Edit CMM programs to incorporate component specification changes and to compensate for errors, Inspect equipment for serviceability, in accordance with workplace safety and health (WSH) and organisational procedures, Run and validate part programs, Shut down CMM and perform housekeeping in accordance with WSH and organisational procedures.\nAs part of **Non-metallic Materials Testing (Level 2)**, you will be expected to Identify calibration and maintenance techniques for NMMT equipment, Review test results to identify flaws and defects, Evaluate factors affecting non-metallic materials, Verify that appropriate mechanical, physical, chemical, thermal and flammability testing are conducted to identify defects in non-metallic material structures, Explain types and characteristics of non-metallic materials, Perform upkeep of non-metallic testing result records in accordance with required specifications, Interpret test results obtained to evaluate post-testing indications obtained, Abide by international codes, specifications and certification requirements, Ensure safety practices in the workplace.\nAs part of **Mathematical Concepts Application (Level 2)**, you will be expected to Apply principles of vectors, scalars and cartesian components to perform vector summation calculations, Perform calculations involving addition, subtraction and multiplication of matrices, Apply common trigonometric identities to solve trigonometric equations, Apply triangle and parallelogram laws in vector addition, Sketch the graphs of exponential and modular functions, Sketch the addition of sine and cosine waves.\nAs part of **Elastomer Seals Application (Level 2)**, you will be expected to Obtain verification for work done from quality assurance or relevant personnel, Interpret task requirements from process work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Perform post-cure processes on workpieces, Inspect elastomeric parts and components in accordance with quality system requirements, Select appropriate tools, equipment and machines for use during elastomer seals application processes, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Conduct advanced compounding, deflashing, curing and trimming processes.\nAs part of **Non-destructive Testing (Ultrasonic Inspection) (Level 2)**, you will be expected to Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Translate NDT codes, standards and specifications into practical testing instructions, Organise and report inspection results, Ensure all inspections carried out in accordance with NDT requirements, Verify and calibrate NDT equipment settings, Perform ultrasonic inspections, Ensure safety practices in the workplace, Prepare NDT instructions.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Aviation Legislation Compliance (Level 2)**, you will be expected to Ensure documentation as per regulatory requirements, Perform aircraft maintenance and manufacturing activities in accordance with relevant regulatory requirements, Identify aviation legislations relevant to a holder of aircraft maintenance licence, Identify and document possible areas of non-compliance in business activities in accordance with information format requirements, Interpret and conduct activities in accordance with key legislative and regulatory requirements and related management systems to ensure legislative compliance, Verify conformance to organisational SOPs.\nAs part of **Electrical Wiring Interconnection Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Identify criteria of inspection in accordance with standard practices, Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of EWIS, Conduct functional checks after maintenance work to verify serviceability of EWIS.\nAs part of **Non-destructive Testing (Radiographic Inspection) (Level 2)**, you will be expected to Verify and calibrate NDT equipment settings, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Organise and report inspection results, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Define limitations of inspection methods, Perform radiographic inspections.\nAs part of **Surface Enhancement (Level 2)**, you will be expected to Verify conformance to technical specifications, Derive appropriate equipment settings using almen strip test, Inspect processed parts through visual inspections, Select appropriate tools, equipment and machinery for surface enhancement based on work plans, Interpret task requirements from surface enhancement work plans to verify adherence by the team, Ensure documentation in accordance regulatory requirements, Ensure safety practices in the workplace, Take corrective actions to address non-conformances, Check shot peened surface for required density and coverage, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Airframe Systems Maintenance (Level 2)**, you will be expected to Ensure documentation is completed in accordance with regulatory requirements, Ensure safety practices in the workplace, Verify conformance to technical manuals and SOPs, Conduct functional checks to determine serviceability of systems, Select appropriate tools, equipment, materials and methods for maintenance of airframe systems, Conduct operational tests after maintenance work to ensure systems are working properly.\nAs part of **Non-destructive Testing (Eddy Current Inspection) (Level 2)**, you will be expected to Prepare NDT instructions, Interpret and evaluate results according to applicable codes, standards and specifications, Verify and calibrate NDT equipment settings, Ensure safety practices in the workplace, Define limitations of inspection methods, Translate NDT codes, standards and specifications into practical testing instructions, Ensure all inspections carried out in accordance with NDT requirements, Organise and report inspection results, Perform eddy current inspections.\nAs part of **Physics Concepts Application (Level 2)**, you will be expected to Describe fluid pressures and their measurements using manometers, Analyse the kinematics of a rigid body for motion calculations, Apply principles of wave particle duality of light, Perform energy, work and power calculations for bodies under applied force and material or structural stresses, Explain and sketch the isothermal, adiabatic expansions and compression cycles, Solve vector equations for velocity, acceleration and force vector calculations, Perform calculations involving latent heat, thermal energy, and heat of combustion, Analyse the thermodynamic properties for ideal gases, water/steam and major refrigerant, Assess the nature and mechanical properties of solids, liquids and gases, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics.\nAs part of **Internet of Things Implementation (Level 2)**, you will be expected to Operate automated tools and systems, Utilise system information integration, Perform tasks to interact with the IoT in automated environments, Interpret control room and dashboard information.\nAs part of **Non-destructive Testing (Liquid Penetrant Inspection) (Level 2)**, you will be expected to Interpret and evaluate results according to applicable codes, standards and specifications, Organise and report inspection results, Perform liquid penetrant inspections, Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Verify and calibrate NDT equipment settings, Translate NDT codes, standards and specifications into practical testing instructions, Define limitations of inspection methods, Ensure safety practices in the workplace.\nAs part of **Coating (Level 2)**, you will be expected to Monitor process parameters and verify conformance to technical specifications, Measure coated components or parts for conformity within specified tolerances, Ensure documentation in accordance regulatory requirements, Identify types of coating processes to be used based on job specifications, Select appropriate tools, equipment and machinery for coating operations, Obtain verification for work done from quality assurance or relevant personnel, Ensure safety practices in the workplace, Interpret task requirements from coating work plans to verify adherence by the team, Conduct visual inspections and hardness tests to identify defective coatings, Identify plating parameters, Take corrective actions to address non-conformances.\nAs part of **Non-destructive Testing (Vibration Analysis) (Level 2)**, you will be expected to Translate codes, standards and specifications into practical instructions, Define parameters for data collection, Define limitations of vibration analysis methods, Organise and report vibration results, Ensure all vibration measurements and analyses carried out in accordance with NDT requirements, Ensure safety practices in the workplace, Perform vibration measurements and analyses, Verify and calibrate equipment settings, Interpret and evaluate results according to applicable codes, standards and specifications.\nAs part of **Automated System Design (Level 2)**, you will be expected to Obtain relevant information from built-in software documentation, Connect programming devices to PLC for testing of software programmes, Verify software programme performance in accordance with control sequence and requirements using programme performance checklist, Carry out syntax tests during programme writing processes to identify syntax errors, Interpret details of control requirements for systems, Identify number and types of inputs and outputs, based on control requirements, Download software programmes using programming devices in accordance with manufacturers' procedures, Identify models of PLC, programming devices and software required to be used with PLC, Debug and modify software programmes to meet control requirements, Compile and save software programmes after writing processes are completed.\nAs part of **Composite Structures Design and Maintenance (Level 2)**, you will be expected to Interpret types and classification of damage on composites, Select appropriate repair technique, Incorporate safety, health and environmental considerations in repair plans, Assess the need for composite repairs, Develop repair plan and work instructions, Interpret the type of repair design required from work plans, Explain fundamental concepts of composite repair, Recommend appropriate repair methods based on evaluation of repair assessment, repair design requirement and repair techniques, Conduct repair assessment on composite structures.\nAs part of **Aircraft Cabin Equipment and Furnishing Maintenance (Level 2)**, you will be expected to Verify all work done in conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Ensure documentation is completed in accordance with regulatory requirements, Conduct functional checks to ensure serviceable condition of aircraft cabin, Select appropriate tools, equipment, materials and methods for maintenance of cabin equipment and upholstery.\nAs part of **Knowledge Management (Level 2)**, you will be expected to Research industry best practices and benchmark against organisation's practices to identify gaps, Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Collate information pertaining to knowledge management systems, Research industry best practices and benchmark against organisation's practices, Administer knowledge management system to ensure proper maintenance.\nAs part of **Aircraft Fuel and Engine Systems Maintenance (Level 2)**, you will be expected to Verify conformance to technical manuals and SOPs, Ensure safety practices in the workplace, Select appropriate tools, equipment, materials and methods for maintenance of aircraft fuel and engine systems, Conduct operational tests after maintenance work to ensure systems are working properly, Ensure documentation is completed in accordance with regulatory requirements, Conduct functional checks to determine serviceability of systems.\nAs part of **Engineering Drawing, Interpretation and Management (Level 2)**, you will be expected to Identify relevant types of drawings such as assembly and detail drawings, Use engineering drawings to supervise operations, Select appropriate drawings and blueprints presented in first or third angle projections, Locate, interpret and use datasheets when performing operations, Apply drawings presented in sectional views shown by hatching from cutting planes, Use engineering drawings to supervise construction, operations and maintenance, Use engineering drawings when interfacing with and supporting construction, maintenance and project teams, Use engineering drawings to perform plant operations, Use engineering drawings when interfacing with and supporting maintenance teams, Locate, interpret and use datasheets when performing plant operations.\nAs part of **Chemical Processing (Level 2)**, you will be expected to Examine condition of incoming parts and components for abnormality, Verify conformance to technical specifications, Take corrective actions to address non-conformances, Explain surface conditioning and chemical processing methods in job specifications, Ensure safety practices in the workplace, Ensure documentation in accordance regulatory requirements, Select appropriate tools, equipment and machinery for chemical processing, Interpret task requirements from work plans to verify adherence by the team, Obtain verification for work done from quality assurance or relevant personnel, Monitor process parameters and check for distortion, Inspect processed parts through visual inspections.\nAs part of **Continuous Process Improvement (Level 2)**, you will be expected to Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformances, Identify improvement goals to be achieved, Take corrective actions against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Report and record the outcomes of continuous improvement activities in accordance with organisational procedures, Collect, collate and compile data for continuous process improvement, Apply appropriate continuous process improvement techniques to collect data related to continuous improvement goals, Carry out the continuous improvement activities in accordance with the action plan, Follow-through the progress of continuous improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues that arise during implementation of continuous improvement activities in accordance with organisational procedures, Follow-through the progress of improvement activities and take appropriate corrective actions on any non-conformance, Take corrective action against issues arise during implementation of improvement activities in accordance with organisational procedures, Apply appropriate continuous process improvement techniques to collect data related to improvement goals, Carry out the improvement activities in accordance with the action plan, Report and record the outcomes of improvement activities in accordance with organisational procedures.\nAs part of **Robotics and Automation Application (Level 2)**, you will be expected to Operate automation technologies and robotic systems by following manufacturer's instructions and operating procedures, Identify and report any issues with the automation technologies and robotic systems, Install sensors and actuators for process control in specified locations, Follow safety procedures when operating automation technologies and robotic systems, Identify and report any issues with the automated technologies and robotic systems, Recommend changes to improve processes in accordance to organisational procedure, Operate automated technologies and robotic systems according to organisational procedures, Follow safety procedures when operating automated technologies and robotic systems, Operate automated technologies and robotic systems by following manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems according to manufacturer's instructions and operating procedures, Operate automated technologies and robotic systems by following manufacturers' instructions and operating procedures.\nAs part of **Sealants Process (Level 2)**, you will be expected to Select appropriate tools, equipment and machinery for sealant application, Ensure documentation in accordance regulatory requirements, Identify possible leak paths, Interpret task requirements from process work plans to verify adherence by the team, Ensure safety practices in the workplace, Inspect sealed aircraft parts and components in accordance with specifications, Inspect raw materials and recommend storage and pre-treatment methods, Obtain verification for work done from quality assurance or relevant personnel, Take corrective actions to address non-conformances, Validate against quality requirements for applied and hardened sealing compounds.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 2)**, you will be expected to Infer compliance requirements and potential defects in finished components from work plans and instructions, Ensure documentation in accordance regulatory requirements, Interpret task requirements from surface preparation and protection work plans to verify adherence by the team, Correlate steps in preparation and protection processes to their impact on final, desired quality, Confirm quantities of surface preparation and protection media supplied for work, Monitor process parameters and verify conformance to technical specifications, Conduct visual surface inspections, Ensure safety practices in the workplace, Identify post-operation waste products and appropriate disposal techniques, Obtain verification for work done from quality assurance or relevant personnel.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 2)**, you will be expected to Ensure contractors comply with WSH policies and procedures, Contribute WSH improvement ideas, Maintain good housekeeping standards, Comply with WSH system in the workplace, Ensure correct selection of PPE, Ensure correct selection of Personal Protective Equipment (PPE), Ensure correct selection of personal protective equipment, Ensure contractors comply with WSH policy and procedures.\nAs part of **Maintenance Coordination (Level 2)**, you will be expected to Analyse and report information pertaining to knowledge management systems, Administer knowledge management systems to ensure proper maintenance, Research industry best practices and benchmark against organisation's practices to identify gaps, Identify the unsafe acts or conditions present and recommend corrective actions to management, Acquire authorisation from management for maintenance timing to optimise processes and production, Set up maintenance activity requirements, Examine equipment and machine specifications, service requirements and procedures for maintenance intervals and process advisory, Improve work plans to ensure maintenance programmes retain workplace output, Recognise and compare historical data, future equipment use, production requirements and standard operating procedures to be job ready, Contribute ideas to evaluate potential risks at the workplace, Construct and compare readings, measurements and recordings to relevant specifications, Attain clearances for any necessary costs for the maintenance, Develop work plans and work schedules for maintenance.\nAs part of **Non-destructive Testing (Magnetic Particle Inspection) (Level 2)**, you will be expected to Ensure all inspections carried out in accordance with NDT requirements, Prepare NDT instructions, Perform magnetic particle inspections, Define limitations of inspection methods, Interpret and evaluate results according to applicable codes, standards and specifications, Ensure safety practices in the workplace, Translate NDT codes, standards and specifications into practical testing instructions, Verify and calibrate NDT equipment settings, Organise and report inspection results.\nAs part of **Sheet Metal Structures Maintenance (Level 2)**, you will be expected to Select appropriate tools, equipment, materials and methods for maintenance and repair of sheet metal structures, Conduct inspections on repaired parts to ensure conformance to specifications, Ensure safety practices in the workplace, Verify all work done in conformance to technical manuals and SOPs, Ensure documentation is completed in accordance with regulatory requirements." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Senior Workshop Engineer in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Senior Workshop Engineer leads aircraft maintenance programmes and manages the maintenance organisation structure in accordance with regulatory requirements. He/She reviews adherence of maintenance works to customer requirements and project schedules. He leads resource planning, delegates workshop personnel, and reviews conformance of aircraft maintenance works to technical specifications. He also leads root cause analysis and failure investigations, and provides expert advice for complex maintenance and repair functions. He reviews compliance of aircraft maintenance works with airworthiness and legislative requirements, while proposing enhancements to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He proactively contributes to the development of lean and sustainability practices, and conducts research and digital innovation in targeted areas for continuous process improvements. As a team leader, he appraises staff performance and conducts coaching and mentoring for technical personnel. He is required to work cross-functionally and exercise strong problem-solving, decision-making and stakeholder management skills to ensure smooth workshop operations for desired organisational outcomes.\n\n**Core Responsibilities and Abilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools.\n\n**Technical Capabilities:**\nAs part of **Stakeholder Management (Level 3)**, you will be expected to Refine activities in stakeholder management plans in alignment with feedback received from stakeholders, Execute feedback processes on practices and performance with relevant stakeholders using appropriate platforms and procedures, Consider stakeholder interests in decision-making and operations to build trust, Document feedback from stakeholders, and highlight opinions and disagreements during interactions, Escalate conflict situations to relevant senior team members, Implement communication plans to ensure that stakeholders are constantly kept informed, Maintain processes that allow for cultural sensitivity and managing conflicts, Document interactions and feedback from stakeholders, highlighting opinions and disagreements, Implement communications plans to ensure that stakeholders are constantly kept informed, Maintain a process that allows for cultural sensitivity and managing conflict, Consider stakeholder interests in decision making and operations to build trust, Execute feedback processes on working practices and performance from relevant stakeholders using appropriate platforms and procedures, Implement intended messages that are easily understood to achieve desired responses, Maintain processes that encourage cultural sensitivity and conflict management, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and/or processes, Determine importance and influence of stakeholders on work progress, Propose plans to minimise resistance to new policies, programmes and/or processes, Seek opportunities to build relationships with formal and informal contacts to facilitate work progress, Implement communications plan to ensure that stakeholders are constantly kept informed, Engage stakeholders regularly to set and align expectations and activities as well as to exchange feedback, Serve as the organisation's main contact point or representative for communicating with stakeholders, addressing queries and providing clarifications, Articulate each stakeholder's role and responsibilities, Represent the company's interests when interacting with stakeholders, Manage stakeholders' expectations and needs, based on the organisation's position and resources, Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders, Conduct pre-briefing in accordance with organisational procedures, Handle contingencies during work activities in accordance to organisational procedures and relevant legal requirements, Monitor stakeholders in accordance to organisational procedures and relevant legal requirements, Adjust work arrangements to meet stakeholders' requirement, Maintain processes that encourage cultural sensitivity and conflict management, Document interactions and feedback from stakeholders, , highlighting opinions and disagreements, Maintain stakeholder relationships to support organisational strategies and objectives, Align goals with stakeholders, Engage different stakeholder, Support development of team members' interpersonal skills in effective stakeholder engagement, Identify and address individual development needs and opportunities to support stakeholder engagement., Support and enhance communication efforts between organisation and different stakeholder groups, Maintain a process that allows for cultural sensitivity and conflict management, Implement communication plans to ensure that stakeholders are constantly kept informed of objectives, Implement intended messages that can be easily understood to achieve desired responses, Employ engagement techniques to manage stakeholders impacted by new policies, programmes and processes, Manage day-to-day public relations, Seek opportunities to build relationships to facilitate work progress, Implement communication plans to ensure stakeholders are updated on new developments, policies, programmes and processes, Determine importance and influence of stakeholders on work progresses, Implement plans to assist in adaptation of new policies, programmes and processes, Consider stakeholders' interests in decision making and operations to build trust, Maintain a process that allows for cultural sensitivity and managing conflicts.\nAs part of **Green Manufacturing Design and Implementation (Level 3)**, you will be expected to Identify areas of improvement, Operate emissions, performance parameters and waste measuring equipment as per the specified procedures and guidance, Collaborate with stakeholders to collect relevant data according to business priorities, Conduct research on alternatives to hazardous substances, Apply appropriate data analysis tools and software to conduct environmental modelling, Identify relevant data for calculating waste and emissions, Identify areas for improvements, Identify relevant data for calculating manufacturing waste and emissions.\nAs part of **Big Data Analytics (Level 3)**, you will be expected to Contribute to creating technical and business reports with analytical findings, Identify data quality problems, Implement a variety of advanced analytical and visualisation techniques, in consultation with experts, to interpret large quantities of data, Segregate noise data from a large dataset.\nAs part of **Sealants Process (Level 3)**, you will be expected to Recommend techniques for isolation of materials to prevent corrosion, Identify appropriate techniques for fillet sealing including spatulable sealant and brushable sealant, Incorporate testing methods into specification plans, Develop technical specifications and process plans, Recommend corrective actions to address non-conformances, Assess environmental impact on sealant compounds, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Analyse base materials and characteristics of aircraft parts and components for sealant application, Specify pre-treatment methods, and masking, mixing and curing techniques, Define process parameters and work instructions for sealant application.\nAs part of **Augmented Reality Application (Level 3)**, you will be expected to Advise application developers on adjustments to enhance effectiveness of AR application, Translate work requirements, instructions and equipment specifications into content for AR applications, Review AR runtimes to identify content errors and opportunities to enhance usability and clarity of information, Write storyboards to facilitate the transfer of work information into AR application as content.\nAs part of **Internet of Things Implementation (Level 3)**, you will be expected to Analyse automated tools and systems to perform basic troubleshooting, Perform system information integration to analyse big data, Coordinate tasks to interact with the IoT in automated environments, Interpret automation and robotics system information in networked environments to dispatch tasks, Interpret control models, process control algorithms, strategies behind the automated systems.\nAs part of **Aerospace Maintenance Practices Application (Level 3)**, you will be expected to Recommend appropriate disassembly, inspection, repair and assembly techniques, Monitor and inspect maintenance of pipes, hoses, springs, bearings, transmission devices and control cables, Prescribe appropriate removal and installation techniques for aircraft components and systems, Determine production planning control measures including documentation, store procedures for spares and quality checks, Identify abnormal events and review subsequent inspection and rectification of impacted aircraft, Create and review engineering drawings, diagrams and standards, Inspect electrical maintenance tasks involving electrical wiring interconnection system (EWIS), Prescribe appropriate maintenance, handling, joining and fusing techniques for aircraft material, Recommend appropriate workshop practices, tools and equipment for maintenance work, Ensure proper aircraft weighing, handling, storage and support.\nAs part of **Surface Preparation and Protection for Aerospace Manufacturing (Level 3)**, you will be expected to Conduct feasibility studies on surface preparation techniques with reference to product requirements, Analyse base materials, subjected environments, life of components and other factors for surface protection requirements, Calculate quantities of surface preparation and protection media required, Conduct feasibility studies on manual and machine-based application processes for surface protection, Identify appropriate surface preparation and protection materials and techniques for application, Develop technical specifications and process plans, Analyse long term effects of applying different protection techniques.\nAs part of **Quality System Management (Level 3)**, you will be expected to Facilitate and control process quality, Maintain process quality, Plan and supervise daily quality control work activities, Collect, mine and interpret data in compliance with quality standards, Apply relevant analyses, reviews, inspections, and/or measurement methodologies as determined by quality standards, Report any abnormalities and problems encountered in carrying out, maintaining and improving work quality, Observe workplace activities and conditions to collect relevant information in accordance with audit plans, Conduct document review to ensure conformity of the QMS with audit criteria, Conduct QA/QC inspections and measurements, Recommend corrective measures for QC, Prepare internal QMS audit report, Monitor the QMS to flag potential quality issues with products and services, Plan and supervise work activities to meet QA/QC and QMS requirements, Plan daily quality control work activities.\nAs part of **Human Factors Application and Error Management (Level 3)**, you will be expected to Identify and predict errors and their sources, guiding their rectification, Identify hazards in the workplace, Illustrate how human factors (physiological, psychological, environmental and organizational parameters) can affect safety and performance, Explain the nature of errors and violation, Propose countermeasures based on the error management principles, Evaluate and manage the role of human factors in aviation safety, Determine human factors contribution to aviation accidents, Navigate human limitations and behaviours to manage their impact on performance, Guide organisational factors such as staffing, resource levels, workloads and work culture for improved safety and performance.\nAs part of **Artificial Intelligence Application (Level 3)**, you will be expected to Identify and report any issues with the AI applications and data collected, Deploy AI workflows according to plan, Implement AI applications in collaboration with technology service providers, Maintain data interoperability during the development of AI, Perform data cleaning techniques.\nAs part of **Robotics and Automation Application (Level 3)**, you will be expected to Interpret and extract relevant process parameters from given specifications, Review feedback on operation of automation technologies and robotic systems, and incorporate into updated operating procedures, Apply corrective actions for automatic and manual shut-downs during critical and emergency situations, Diagnose faults in the use of automation technologies and robotic systems for operational processes and suggest solutions, Oversee use of automation technologies and robotic systems, Evaluate faults in the use of automated technologies and robotic systems for environmental services processes, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating processes, Oversee the use of automated technologies and robotic systems, Apply corrective actions for automatic and manual shut-down during critical and emergency situations, Review feedback on operation of automated technologies and robotic systems, and incorporate into updated operating procedures, Oversee use of automated technologies and robotic systems, Diagnose faults in the use of automated technologies and robotic systems for manufacturing processes and suggest solutions, Diagnose faults in the use of automated technologies and robotic systems processes and suggest solutions, Review feedback on operation of automated technologies and robotic systems and incorporate into updated operating procedures, Identify basic faults in the use of automated technologies and robotic systems for security processes.\nAs part of **Aviation Legislation Compliance (Level 3)**, you will be expected to Ensure conformance to organisational SOPs, Analyse documentation and reports on non-compliance, Review aircraft maintenance and manufacturing activities for compliance with SAR requirements, Describe the detailed requirements of certifying maintenance staff as per SAR-66, Identify relevant legislative and regulatory requirements in consultation with appropriate sources, Evaluate areas of non-compliance with regulatory requirements in the performance of aircraft maintenance and manufacturing activities, Implement key regulatory requirements and related management systems to ensure legislative compliance.\nAs part of **Coating (Level 3)**, you will be expected to Evaluate factors affecting surface coatings, Identify appropriate materials and techniques for coating application, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Develop technical specifications and process plans, Analyse base materials and characteristics of aircraft parts and components for surface coating requirements, Define process parameters and work instructions for coating processes, Recommend corrective actions to address non-conformances.\nAs part of **Elastomer Seals Application (Level 3)**, you will be expected to Recommend FOD detection and decontamination techniques, Analyse base materials and characteristics of aircraft parts and components, Develop technical specifications and process plans, Incorporate testing methods into process plans, Assess environmental impact on elastomer compounds, Recommend corrective actions to address non-conformances, Define process parameters and work instructions for elastomer seals application, Evaluate factors affecting elastomer seals, Identify appropriate techniques for elastomer seals application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 3)**, you will be expected to Identify hazards and control measures, Implement a Permit-to-work system, Comply with safety and health management systems, Comply with WSH legislations, guidelines and codes of practice and provide input for risk assessments, Conduct incident investigations, Conduct safety and health inspections, Comply with safety and health management system, Conduct safety and health inspection, Conduct incident investigation, Comply with workplace safety and health legislations, guidelines and code of practice and provide inputs for risk assessment, Work system, Implement a Permit-to.\nAs part of **Physics Concepts Application (Level 3)**, you will be expected to Evaluate the thermodynamic properties for ideal gases, water/steam and major refrigerant, Solve vector equations for velocity, acceleration and force vector calculations, Evaluate the mechanical properties of solids, liquids and gases as a function of their structure and crystallographic quantities, Develop free body diagram for bodies under applied force, deformations and material or structural stresses, Analyse the kinematics of a rigid body to predict linear, rotational, and periodic motion, Apply Bernoulli's equation to solve fluid flow problems for the determination of unknown variables, Perform calculations for heat transfer principles including convection, radiation and conduction based on the three governing laws of thermodynamics, Evaluate isothermal, adiabatic expansions and compression cycles to develop engine thermodynamic cycles, Evaluate the practical implications of wave particle duality of light, Review calculations involving latent heat, thermal energy, and heat of combustion.\nAs part of **Mathematical Concepts Application (Level 3)**, you will be expected to Derive the value of unknown variables through modelling polynomial, logarithmic, exponential and modular functions, Perform 3D vector addition in component form and calculate the unit vector, Apply principles of vectors, scalars and cartesian components to perform vector summation and dot product calculations, Perform calculations involving determinants and inverse matrices, Perform calculations involving trigonometric functions in the four quadrants, Apply principles of trigonometric functions, angles and radian measure to solve trigonometric equations, Apply matrix calculations to solve simultaneous linear equations.\nAs part of **Business Opportunities Development (Level 3)**, you will be expected to Profile target market segments to support organisation business strategies, Identify existing and potential customer needs and expectations, Identify specific prospects or partners to approach to develop opportunities for the organisation, Organise segmentation of markets in accordance with organisation's selected criteria, Identify positioning options based on market segmentation to support organisational business strategies, Analyse customer requirements, markets, competitors and environments, Extract information from reliable sources to analyse market potential of viable areas for investment, Identify reliable sources to support analysis of market potential and customer needs for viable investment decisions, Research and analyse internal and external business environments to determine opportunities for business development, Understand internal and external business environments to support business opportunities development, Identify necessary information and sources of information for data collection, Conduct customer needs analysis to determine market demand, Profile target market segments to support organisation business strategy, Identify specific prospects/partners to approach to develop opportunities for the organisation, Identify positioning options based on market segmentation to support organisational business strategy.\nAs part of **Project Management (Level 3)**, you will be expected to Monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects or modules and manage the risks, Track project deliverables against project schedules, Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects, Implement project plans based on the understanding of project objectives and project scope, Facilitate execution of project modules, Deploy resources to different parts of the projects for efficient and effective completion, Utilise appropriate methods and tools to track and dive progress of projects against set plans and timelines, Utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines, Implement realistic project plans based on the understanding of project objectives and project scope, Collaborate effectively with relevant internal and external stakeholders directly impacting the project, Track project deliverables against project schedules, monitor costs, timescales and resources used and take basic corrective actions in case of misalignment, Identify risks to the success of projects and take appropriate actions to manage them, Facilitate execution of small projects that are typically less than six months, with limited budget, limited interdependency with other projects, and no significant strategic impact, Utilise appropriate methods and tools to track and drive progress of project against set plans and timelines, Deploy manpower, financial budgets and relevant resources to different parts of the project for efficient and effective completion, Identify gaps in project delivery against expected project outcomes, Compare site inspection results against project specifications and performance indicators, Monitor project budgets, Monitor the statuses of projects to ensure adherence to agreed plans and timelines, Communicate project schedules, quality requirements and risk management plans to consultants, contractors and/or suppliers, Facilitate execution of small projects or project modules, Identify risks to the success of projects or modules and take appropriate actions to manage them, Deploy resources to different parts of the project for efficient and effective completion, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the project, Prepare project progress reports, Collaborate and communicate effectively with stakeholders, Deploy resources to different parts of projects for efficient and effective completion, Implement realistic project plans based on an understanding of project objectives and project scope, Identify risks of projects or modules and take appropriate actions to manage them, Implement project plans based on the understanding of project objectives and project scopes, Collaborate and communicate effectively with relevant internal and external stakeholders directly impacting the projects, Perform root cause analyses.\nAs part of **Welding Process (Level 3)**, you will be expected to Evaluate effectiveness of weld designs and general specifications during post-application, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Determine appropriate welding processes, principles and techniques relevant to particular applications, Develop welding specification plans, based on selected welding processes, Analyse on process requirements to determine need for welding, Review and update welding implementation during post-application for improvements, Incorporate testing methods into specification plans.\nAs part of **Business Performance Management (Level 3)**, you will be expected to Document operational functions of the organisational performance systems within the department, Perform modifications to close the gaps found in business functions according to requirements of action plans, Identify gaps in business processes based on test results and highlight areas for improvement, Track the progress and performance of business processes by comparing test results against key performance indicators, Perform regular tests and checks on business processes according to monitoring and testing procedures, Perform modifications to close the gaps found in business functions according to requirements of action plans, Track the performance of business processes by comparing actual results against key performance indicators, Identify gaps in business processes highlight areas for improvement, Perform periodic audits on business processes, Perform regular tests and checks on business processes according to monitoring and testing procedures, Track the progress and performance of business processes by comparing test results against key performance indicators, Identify gaps in business processes based on test results and highlight areas for improvement, Document the operational functions of the organisation performance system within the department, Track the progress and performance of the business processes by comparing testing results in line with the key performance indicators, Identify gaps in the business processes based on testing results and highlight areas for improvements, Perform tests and checks regularly on business processes in line with monitoring and testing procedures, Perform modifications to close the gaps found in the business function according to the requirements of the action plans.\nAs part of **Chemical Processing (Level 3)**, you will be expected to Develop technical specifications and process plans, Define process parameters and work instructions for chemical processes, Evaluate factors affecting chemical processes, Recommend corrective actions to address non-conformances, Identify appropriate chemical processing materials and techniques for application, Analyse base materials and characteristics of parts and components for chemical processing requirements, Incorporate testing methods into process plans, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements.\nAs part of **Business Continuity Planning (Level 3)**, you will be expected to Interpret business continuity strategies to assist in the development of business continuity plans, Apply facilitation techniques to support development of business continuity strategies, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders, Support the development of business continuity plans, Interpret business continuity strategies and assist in the development of business continuity plans to support business continuity management, Recommend refinements to business continuity strategies and business continuity plans in consultation with relevant stakeholders to enhance effectiveness of business continuity management, Recommend refinements to the business continuity plans.\nAs part of **Continuous Process Improvement (Level 3)**, you will be expected to Deploy the change in processes or procedures as a result of the continuous improvement, Implement continuous improvement strategy as planned and monitor the results, Coach teams and individuals to effectively participate in continuous improvement processes, Execute continuous improvement plans in consultation with senior management and supervisors of the target areas, Monitor continuous improvement strategy against the identified benchmark and measures, Review the performance improvements before and after the implementation to identify further improvement opportunities, Develop recommendations and plans for continuous improvements and seek approval for deployment with relevant personnel and continuous improvement teams, Implement cost savings, productivity and service improvements, Coach teams or individuals to effectively participate in continuous improvement processes, Monitor continuous improvement strategy against the identified bench mark and measures, Develop recommendations and plans for improvements and seek approval for deployment with relevant personnel and improvement teams, Coach teams or individuals to effectively participate in improvement processes, Execute plan for the improvement in consultation with senior management and supervisors of the target areas, Review the performance improvement before and after the implementation to identify further improvement opportunities, Implement savings, productivity and service improvements, Implement continuous improvement strategy as planned and monitor the result.\nAs part of **Innovation Management (Level 3)**, you will be expected to Collaborate with involved parties to identify, discuss and develop effective ways of working, Analyse existing business function ideas, processes and products, Present ideas to relevant stakeholders for feedback to improve ideas and develop possible variations, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within the functional area, Support implementation of innovation initiatives in the department, Conduct regular reviews to identify areas for improvement in facilitating innovation processes, Identify and mitigate risks during implementation, Implement innovation initiatives within business functions in accordance with innovation strategies of the organisation, Evaluate work systems and processes to identify opportunities for innovation, Assess customer preferences through surveys and market research, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives, Identify needs and opportunities for innovation initiatives within own work area, Analyse existing ideas, processes, and products, Collaborate with others to identify, discuss and develop effective ways of working, Analyse work systems and processes to identify opportunities for innovation and improved work practices within own scope of work, Support implementation of innovation initiatives in a business unit in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within a business unit, Analyse existing business function ideas, processes, and products, Support implementation of innovation initiatives in business units in accordance with innovation strategies, Assist in pilot testing and/or prototyping to determine effectiveness of innovation initiatives within business units, Collaborate with stakeholders to identify, discuss and develop effective ways of working, Support implementation of innovation initiatives in business units in accordance with innovation strategies to meet organisational requirements, Assist in pilot testing and prototyping to determine effectiveness of innovation initiatives within business units.\nAs part of **Surface Enhancement (Level 3)**, you will be expected to Identify appropriate surface enhancement materials and techniques for application, Recommend corrective actions to address non-conformances, Analyse long term effects of surface enhancement techniques, Define process parameters and work instructions for surface enhancement, Design and set up quality control procedures to address aspects of product quality and compliance to regulatory requirements, Incorporate testing methods into process plans, Analyse base materials and characteristics of aircraft parts and components for surface enhancement requirements, Evaluate factors affecting surface enhancement, Develop technical specifications and process plans.\nAs part of **Lean Manufacturing (Level 3)**, you will be expected to Apply cycle time measurement techniques, according to simulation guide, Apply process mapping for understanding activities flow, Apply value stream mapping in the workplace according to simulation guide, Simulate types of layout design for activities improvement, Apply 'poka-yoke' techniques in the workplace according to simulation guide, Apply the five principles of 'lean' as a framework for improvement activities, Identify eight types of wastes in the workplace, Identify and implement business improvement projects, Carry out waste elimination activities in the workplace, Interpret 'lean' thinking to eliminate wastes and increase value-added activities, Apply cycle time measurement techniques, according to simulation guides.\nAs part of **Non-metallic Materials Testing (Level 3)**, you will be expected to Develop NMMT plans and specifications, Apply principles of mechanical, physical, chemical, thermal and flammability testing processes to identify defects in non-metallic material structures, Examine different types of non-metallic materials used in aircraft construction, Ensure compliance with international codes, specifications, safety and certification requirements, Evaluate and select appropriate NMMT procedures to be used to fulfil job requirements, Recommend corrective measures post NMMT as required, Explain the operating principles of NMMT equipment and technologies, Interpret codes, standards, specifications and procedures for NMMT.\nAs part of **Knowledge Management (Level 3)**, you will be expected to Collect, analyse and report information to relevant stakeholders, Identify relevant requirements and address principal areas of information risks requiring record keeping strategies to ensure system integrity, Identify sources of information in accordance with organisational guidelines and policies, Identify information requirements from stakeholders and system users in accordance with organisational procedures, Administer knowledge management systems to ensure its proper maintenance, Present information to relevant stakeholders in an appropriate format, style and structure using suitable business technology to support decision-making, Access knowledge management systems to assist with specific tasks in line with system procedures, Review and propose improvements to work practices to support knowledge management strategies, Analyse areas for potential implementation of knowledge management technology, Refine system processes based on end-user inputs, Implement integration processes to ensure smooth operation, Maintain the running of the knowledge management technology, Access knowledge management system to assist with specific tasks in line with system procedures, Present information to relevant stakeholders in an appropriate format, style and structure to support decision-making, Administer knowledge management system to ensure its proper maintenance, Identify improvements to work practices to support knowledge management strategies, Address areas of knowledge management risks in order to ensure system integrity, Analyse information within knowledge management system, Manage documentation processes, Ensure alignment of organisation's knowledge management practices with organisation's standardisation and confidentiality requirements, Implement processes which mitigate information life cycle risks, Identify any issues or inconsistencies in knowledge management systems, Categorise intellectual capital in alignment with organisation policies and practices, Contribute to a knowledge sharing culture across the organisation, Implement processes to consolidate organisational intellectual capital and knowledge.\nAs part of **Change Management (Level 3)**, you will be expected to Self-manage behaviour and morale to adapt to organisational changes, Identify impact to individuals to changes in the organisation, Compile proper documentation related to change management, Provide suggestions for tweaks to business processes and operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and success indicators, Identify impact of change on employees and stakeholders, Apply and document change control procedures in regular work processes based on endorsed changes, Develop communication materials to prepare affected employees and stakeholders for change, Support implementation of change when required, Identify opportunities for change within own scope of work to improve work processes, Identify associated costs and resources required to facilitate change implementation, Communicate change in a clear and positive manner to attain buy-in from team members, Support well-being of team members during change initiatives by addressing their concerns about organisational changes, Determine opportunities for change within one's scope of work to improve work processes, Monitor effectiveness of change management programmes and initiatives, Identify impact of change to employees and stakeholders, Identify opportunities for change within one's scope of work to improve work processes, Identify associated costs and resources required to facilitate basic changes, Support implementation of change, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Provide suggestions for tweaks to business processes and/or operations to support changes and transitions effectively, Document change impact on workplace performance and processes against key performance benchmarks and/or success indicators, Support monitoring of effectiveness of change management programmes and initiatives, Document change impact on workplace performance and processes against key performance benchmarks and//or success indicators, Develop communication materials to inform and educate affected employees and stakeholders, Identify associated costs and resources required to facilitate basic, small-scale changes, Provide suggestions for tweaks to business processes or operations to support changes and transitions effectively, Document change impact on workplace performance and processes, against key performance benchmarks or success indicators, Apply change control procedures in regular work processes based on endorsed changes, Document change impact on workplace performance and processes, against key performance benchmarks and/or success indicators, Analyse requirements for successful implementation of changes, Collaborate with co-workers to ensure understanding of own responsibilities when carrying changes, Implement processes to ensure gradual transitions towards end-state, Adapt processes to appropriately conform to requirements of changes, Document change impact on workplace performance and processes, against key performance benchmarks / success indicators.\nAs part of **Engineering Drawing, Interpretation and Management (Level 4)**, you will be expected to Validate manufacturing and maintenance operations for compliance with technical specifications, Supervise correct documentation control, storage and security of drawings and data, Review selection of engineering drawings, blueprints and documentation to manage operations, Implement continuous process improvement related projects, Manage critical reviews of engineering drawings and designs, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for construction, operations or maintenance work activities, Facilitate the use of technical engineering drawings and datasheets when supervising preparations for operations or maintenance work activities, Analyse Process Flow Diagram (PFDs), Piping and Instrumentation Diagram (P&IDs) and other engineering drawings and documentation to supervise work activities or for continuous process improvement related projects, Analyse marine systems and other engineering drawings and documentation to supervise work activities.\nAs part of **Propulsion Principles Application (Level 4)**, you will be expected to Evaluate the operations of engine indicating, starting and ignition systems, Recommend procedures for proper aircraft components or systems removal and installation, Apply fundamentals of electronic engine control and fuel monitoring systems (FADEC), Validate the constructional arrangement and operation of different types of turbine engines including turbojets, turbofans, turboshafts and turbo-propeller engines.\nAs part of **Gas Turbine Engine Principles Application (Level 4)**, you will be expected to Oversee on ground engine test procedures, Suggest measures to optimise performance of turbo-prop and turbo-shaft engines, Evaluate the parameters affecting the performance of a GTE, Apply expertise of APUs and guide powerplant installation activities, Identify relevant technical manuals, SOPs and workplace safety practices, Prescribe maintenance procedures for GTE and health monitoring, Guide construction of the main sections in a GTE, including compressors, inlets, combustion chambers, turbines and exhaust sections, Evaluate the requirements for engine preservation and storage, Review the application of the fire protection system, Recommend layout and construction of supporting systems in a GTE, including lubrication, fuel, air, starting and ignition, engine indication and power augmentation.\nAs part of **Aerodynamics Principles Application (Level 4)**, you will be expected to Evaluate the impact of aerodynamics forces experienced by an aeroplane during flight, including factors such as lift and drag generation, polar curve, stall, thrust, weight, aerodynamic resultant, wing shape and centre of pressure, Explain the relationship between atmospheric factors and how they affect flight performance, Evaluate the design and aerodynamic performance of an aerofoil with regards to the generation of lift and drag, Recommend types of ground anti-icing and de-icing techniques, Recommend performance improvement methods for an aeroplane affected by aerodynamics during a flight, Guide installation of hardware and software to simulate flight conditions and aerodynamics forces acting on an aeroplane during various manoeuvres, Determine the concepts of aerodynamics affecting aerofoil development and selection, Evaluate the impact of conditions on flight stability and dynamics, including longitudinal, lateral and directional stability.\nAs part of **Composite Structures Design and Maintenance (Level 4)**, you will be expected to Execute composite design calculations, Analyse impact of design considerations on final composite performance, Formulate design considerations with respect to mechanical behaviour of lamina, Recommend material selection for composite design, Design for ease of manufacturing and assembly, Design for green composites, Recommend composite design options and methods, Analyse laminate, failure criterion, sandwich structure, Resolve fabrication and design problems associated with sandwich structures, Formulate design considerations with respect to failure modes of composite materials, Develop simulation models for the design of composites, Evaluate impact of environment on the performance of composite structures.\nAs part of **Maintenance Coordination (Level 4)**, you will be expected to Implement system in accordance with action plans and organisational guidelines and policies, Define and communicate implementation plans, components of knowledge management systems and procedures for using the system to employees, Evaluate end-to-end implementation of knowledge and information management strategies to monitor performance of system, Evaluate and recommend refinements to knowledge management systems in consultation with relevant stakeholders, Establish documentation policies and processes, Implement knowledge management systems, Develop implementation plans in consultation with relevant stakeholders, Manage knowledge management systems, Identify and evaluate system requirements with system users to support implementation of knowledge management systems, Ensure maintenance activities are carried out correctly, in line with agreed organisational processes and procedures, Maintain documentation of maintenance data, Develop maintenance procedures and plans, Develop overall maintenance schedules in consideration for staff movement, operations and optimum timings for plant and/or equipment shutdown, Verify maintenance schedules' and plans' capability for meeting all relevant and required outputs, Determine resources required to undertake maintenance activities, Manage changes requested to maintenance schedules from the production function.\nAs part of **Maintenance Organisation Structure Management (Level 4)**, you will be expected to Examine the scope of line and base maintenance activities in the organisation, Manage hanger or base maintenance in accordance with organisational standards, Review roles and functions for maintenance personnel in accordance with organisational requirements, Identify key building blocks of the maintenance organisation, Manage line maintenance in accordance with organisational standards, Identify relevant Singapore Airworthiness Requirements (SAR) Part-145 ratings and Air Transport Association (ATA) chapters, Measure the cost optimal quantification of spares and apply concept of initial provisioning.\nAs part of **Turbine Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the design, operation and construction of flight control surfaces and high-speed flight, Discuss the lay-out and operation of electro-avionic systems, Define the function of various Integrated Modular Avionic (IMA) modules, Optimise the layout, operation and servicing of water and waste systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the configuration of cabin, on-board maintenance and information systems, Optimise the operation of flight control systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Define work instructions for installation and construction of airframe structures and aeroplanes.\nAs part of **Condition-based Assets Monitoring Management (Level 4)**, you will be expected to Record and store information to maintain the integrity of the sample or data, Assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Set effective quantitative and qualitative process parameters, Define operating and condition safety limits of systems, equipment and components, Analyse data collected from various condition-based monitoring sources, Apply root cause analysis methodologies to identify principal causes of indicative and developing faults and recommend corrective maintenance measures, Review and recommend preventive and predictive maintenance procedures to existing monitoring regime, Identify continuous monitoring methods or periodic monitoring cycles methods for condition-based monitoring applications, Develop condition-based monitoring regimes and implementation methodologies, Analyse data collected from various condition-based monitoring sources and assess data against historic data, performance trends and systems, equipment and components specifications to verify data integrity, Develop condition-based monitoring regime and implementation methodologies, Review and recommend preventive and/or predictive maintenance procedures to existing monitoring regime.\nAs part of **Digital Techniques Application (Level 4)**, you will be expected to Identify common logic gates and interpret logic diagrams, Review the application of electronic devices and digital aircraft systems, including electrostatic discharge sensitive devices (ESDS), and apply relevant protection and prevention measures, Evaluate the operation of data buses used in aircraft systems, Interpret information presented on electronic instrument systems, Assess the influence of Electromagnetic Environment on Maintenance Practices for Aircraft Electronic Systems, Guide software management control in accordance with airworthiness requirements, Evaluate the application of fibre optics in aircraft systems over electrical wire propagation, Guide the testing of typical electronic and digital aircraft systems and associated built in test equipment (BITE), Explain the function of components and hardware used in modern computer-based aircraft systems.\nAs part of **Electronic Fundamentals Application (Level 4)**, you will be expected to Evaluate construction and operation of PNP and NPN transistors, Provide expertise to guide the application of servomechanism on aircraft systems, Explain the functions of components on printed circuit board assembly used in avionics system, Explain the operating principles and applications of integrated circuits including logic circuits, linear circuits and operational amplifiers, Evaluate different types of circuit boards and their fabrication, including additive process, subtractive process and printed circuit board (PCB) applications, Review the operation, functions and functional testing of semiconductor diodes, Evaluate advantages and disadvantages of positive and negative feedback in integrated circuits.\nAs part of **Business Negotiation (Level 4)**, you will be expected to Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives, Finalise negotiation and take necessary follow-up actions to close negotiation, Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures, Apply communication and conflict resolution techniques to achieve desired negotiation outcomes, Finalise negotiations and take necessary follow-up actions to close negotiations, Maintain positive working relations with stakeholders involved in business negotiations, Anticipate other stakeholders' needs and determine implications on business negotiations, Communicate one's viewpoints and/or positions using relevant information, Utilise influencing techniques to change other stakeholders' viewpoints, Apply appropriate communication and conflict resolution techniques to achieve desired negotiation outcomes, Interpret for past dispute resolutions to identify best practices that may applied to current negotiation situation, Finalise negotiation and follow-up to close negotiation, Evaluate negotiation outcomes against objective in accordance with organisational procedures to determine improvement, Plan and prepare outcomes and alternatives for parties in negotiation to achieve organisation's desired position, Manage self to maintain composure when conducting negotiations, Identify customers' and clients' trading needs to negotiate terms, Develop a collaborative atmosphere during negotiations to reach agreeable solutions, Calculate costs-of-investment related to negotiation topics, Set outcomes to achieve through negotiation, Manage interaction dynamics to facilitate negotiations, Develop collaborative atmosphere during negotiations to reach agreeable solutions, Develop outcomes to achieve through understanding the history of relationships, areas of agreement and common goals, Facilitate negotiations, read nonverbal and verbal cues and know when to speak and when to listen, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Plan alternatives and outcomes for stakeholders in negotiations to support negotiation objectives, Apply knowledge of interpersonal relationships to facilitate negotiation processes, Prepare relevant background information to understand stakeholders' positions, Take necessary follow-up actions to close negotiations, Monitor negotiation outcomes against objectives, Monitor and evaluate business negotiation outcomes against organisational objectives, Identify negotiation outcomes in commercial situations to establish organisation's desired position in negotiations, Apply knowledge of interpersonal relationships to facilitate negotiation processes.\nAs part of **Predictive Maintenance (Level 4)**, you will be expected to Conduct data preparation, exploration and visualisation, Identify condition indicators and develop prediction models, Analyse data collected using predictive algorithms to detect patterns and generate insights, Acquire data from various condition-based monitoring sources, Propose predictive maintenance procedures to existing monitoring regime.\nAs part of **Carbon Footprint Management (Level 4)**, you will be expected to Analyse the potential of 'hot spots' for carbon footprint reduction, Develop carbon footprint reduction plans for implementation of initiatives, Prioritise carbon footprint reduction initiatives for implementation, based on organisational requirements.\nAs part of **Electrical Fundamentals Application (Level 4)**, you will be expected to Review static electricity and conduction in an aircraft electrical system, Guide the application of resistors, capacitors, inductors and transformers, Guide the application of appropriate motors and generators in aircraft electrical systems, Evaluate the molecular structure of conductors, semiconductors and insulators, Analyse DC, AC and resistive, capacitive and inductive circuits, Apply principles of power and magnetism for aircraft electrical systems, Guide the construction, materials selection and operation of DC and AC generation of electricity, Analyse the properties and behaviours of electrostatic charges.\nAs part of **Helicopter Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Guide the configuration of on-board maintenance and information systems, Define work instructions for installation and construction of transmissions and airframe structures, Guide the design, operation and construction of flight control systems, Recommend methods for vibration reduction and ground resonance, Optimise the operation of flight control systems, Define the function of various Integrated Modular Avionic (IMA) modules, Discuss the lay-out and operation of electro-avionic systems, Evaluate the operation of air conditioning systems, Evaluate the operation and effects of rotary wing aerodynamics, Discuss the layout and operation of electro-mechanical airframe and powerplant systems.\nAs part of **Piston Engine Principles Application (Level 4)**, you will be expected to Recommend layout and construction of the main and supporting sections of a piston engine, Review the functioning of different magneto types in starting systems, Recommend configuration settings for firewalls, engine mounts, anti-vibration mounts, connectors and other powerplant installations., Assess the impact and supercharging on engine parameters, Analyse engine indicators such as speed, oil pressure, cylinder head, coolant and exhaust gas temperature, fuel flow and manifold pressure, to determine engine health, Suggest measures to optimise performance of engine fuel systems including carburettors, electronic engine control and fuel injection systems, Evaluate the properties of fuels and lubricants and prescribe usage and safety precautions, Validate construction of induction, exhaust and cooling systems including alternate air systems, Recommend engine test procedures and state the requirements of engine preservation and storage, Analyse parameters affecting performance of piston engines.\nAs part of **Piston Aeroplane Aerodynamics, Structures and Systems Principles Application (Level 4)**, you will be expected to Optimise the layout, operation and servicing of water and waste systems, Define work instructions for installation and construction of airframe structures and aeroplanes, Discuss the lay-out and operation of electro-avionic systems, Discuss the lay-out and operation of electro-mechanical airframe and powerplant systems, Optimise the operation of flight control systems, Evaluate the operation of air conditioning and cabin pressurisation systems, Guide the design, operation and construction of flight control surfaces.\nAs part of **Aerospace Materials and Hardware Selection (Level 4)**, you will be expected to Recommend choice of materials used in aircraft construction, Design repair schemes based on the type of damage for composite and non-metallic structures, Evaluate effects and applications of heat treatment methods and mechanical tests for metals, Explain the characteristics and construction of various types of control and electrical cables and connectors used on aircraft, Explain the characteristics and application of pipes and unions, springs, bearings and mechanical transmission devices on aircraft, Evaluate the use of appropriate corrosion preventive control methods, Evaluate various types and applications of common sealants and aircraft fasteners.\nAs part of **Propeller Principles Application (Level 4)**, you will be expected to Analyse the factors affecting propeller performance, Ensure proper propeller storage and preservation in accordance with prescribed procedures, Evaluate the requirements for aircraft propeller maintenance, Validate the operation of aircraft propeller operating systems, including counterweight, feathering and reversible pitch propellers, Review ice protection and synchronisation system application, Validate correct functioning of pitch control.\nAs part of **Engineering Problem Solving (Level 4)**, you will be expected to Implement project plans for solutions, Identify the need for an emergency response action, Verify root cause through data collection, Implement interim containment actions, Prepare and plan for the 8D process, Collect information on the symptoms of the problem using symptoms checklist, Maintain 8D reports and FMEA documentation, Create relevant diagrams relating to product and process flow to support FMEA, Describe and quantify the technical problem using inductive and deductive tools." } ]
[ { "role": "system", "content": "You are a Skills Intelligence assistant aligned with the Singapore Skills Framework (SSF)." }, { "role": "user", "content": "Provide a full job profile for an Store Assistant in the Aerospace sector.\nSector: Aerospace, Track: Aircraft Maintenance" }, { "role": "assistant", "content": "**Role Summary:**\nThe Store Assistant performs handling, storing and rotating of stock, and is responsible for updating stock levels in the inventory data system. He/She demonstrates awareness of the importance of inventory control and maintains adequate stock levels to avoid overstocking and obsolete or aged lots. He is conversant with the store layout and ensures proper housekeeping. He is expected to adhere to the organisation's standard operating procedures (SOPs), and safety, health and quality systems. He supports in implementation of continuous improvement initiatives in the workplace. He works in a warehouse or store environment and is responsible for the safe and efficient operation of the material handling equipment. He should be systematic, orderly and detail-oriented. He is expected to coordinate work with internal and external stakeholders to accomplish his work.\n\n**Core Responsibilities and Abilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\n\n**Technical Capabilities:**\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide.\nAs part of **Aviation Legislation Compliance (Level 1)**, you will be expected to Comply with SOPs, Comply with organisational and regulatory policies and procedures, Carry out day-to-day activities in accordance with regulatory requirements, Report non-compliance in daily activities in accordance with information format requirements, Maintain records as prescribed.\nAs part of **Workplace Safety and Health Framework Development and Implementation (Level 1)**, you will be expected to Perform routine housekeeping duties, Comply with WSH system in the workplace, Identify and select appropriate PPE, Access WSH documents, policies and procedures, Adhere WSH documents, policies and procedures, Identify and select appropriate personal protective equipment, Access WSH documents, policy and procedures.\nAs part of **Warehouse Inventory Control and Audit (Level 1)**, you will be expected to Follow procedures to assist with inventory audit activities, Follow steps to extract inventory reports from systems, Perform basic discrepancy checking on reports to identify inaccuracies or non-compliance.\nAs part of **Knowledge Management (Level 1)**, you will be expected to Access knowledge management systems to assist with specific tasks in line with system procedures, Document sources of information in accordance with organisational guidelines and policies.\nAs part of **Continuous Process Improvement (Level 1)**, you will be expected to Maintain self-discipline in work area, Maintain work area cleanliness, Organise work area in an orderly manner, Clean work area, Clear unnecessary items from work area.\nAs part of **Human Factors Application and Error Management (Level 2)**, you will be expected to Identify the effect of the organisation and the working environment on safety and performance, Identify sources of errors and the role of error chains, including Murphy's Law and 'Dirty Dozen', Assess the importance of human factors in aviation safety, Perform proper reporting and documentation of errors, Analyse the role of human factors and how they have contributed to past aviation accidents, Identify the differences between an error and a violation, Correlate human limitations and behaviours and their impact on performance, Perform error management principles.\nAs part of **Quality System Management (Level 2)**, you will be expected to Carry out daily work to meet quality system requirements, Plan daily work to meet quality system requirements, Maintain and improve work quality according to relevant quality frameworks, policies and requirements, Perform in-process QC checks, Take action for out-of-control conditions, Adhere to quality system requirements, Take actions for out-of-control conditions, Maintain work quality, Improve work quality.\nAs part of **Lean Manufacturing (Level 2)**, you will be expected to Carry out improvement activities based on the five principles of 'lean', Interpret 'lean' thinking to eliminate wastes and increase value-added activities according to simulation guide, Carry out waste elimination activities in the workplace, Contribute ideas for work improvement activities, Carry out standardised work in the workplace according to simulation guide." } ]