question,answer,url MikroTik IKEv2 setup with NordVPN,"MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router. 1. Open the terminal in your RouterOS settings. 2. Install the NordVPN root certificate by running the following commands:/tool fetch url=""https://downloads.nordcdn.com/certificates/root.der""/certificate import file-name=root.der 3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used ""nl125.nordvpn.com."" Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576415137297) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576415145233) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576389972113) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576389977361)![](https://support.nordvpn.com/hc/article_attachments/29576389982865) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834263239057) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834263242641) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes 9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no 10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="""" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword 11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created ""IP/Firewall/Address"" list to the ""mode-config"" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local 3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGvFZp%2FEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCA%3D%3D--087298425c18bd6a98c18458eb54364517f693ae Manual OpenVPN connection setup on iPad / iPhone,"Note: if you are using iOS 15 or later, please follow this tutorial. OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method: 1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone. 2. Tap on Search. 3. Type openvpn connect in the search bar. 4. Tap on the installation button.![41151244_468420143660546_7684320869119688704_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148629905) 5. Enter your iTunes Store credentials and tap OK.![8.png](https://support.nordvpn.com/hc/article_attachments/20349133242129) 6. Once the app is installed, download the .OVPN configuration file. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576216528657) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576207953169) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576216534929) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576216537361) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) 1. Select Open in OpenVPN.![40614334_469040203592665_4005457101198458880_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133251729)Alternatively, if you're brought to a safari window, follow these steps: 1. Click on the Share icon:![undefined_-_Imgur__2_.png](https://support.nordvpn.com/hc/article_attachments/20349133254929) 2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):![undefined_-_Imgur__1_.png](https://support.nordvpn.com/hc/article_attachments/20349148656401) 3. Once the OpenVPN Connect application is open, select File:![undefined_-_Imgur__3_.png](https://support.nordvpn.com/hc/article_attachments/20349148668049) 4. Afterward, select Add:![undefined_-_Imgur__4_.png](https://support.nordvpn.com/hc/article_attachments/20349148671505) 2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) ![40904778_2154684898114323_8313778305220214784_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148707729) 1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.![40833697_283518232466660_6492248693205368832_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133312401) 2. Tap on the toggle switch to connect to VPN.![41061144_290461804886486_4029198391920558080_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148724625) 3. That’s it! You have successfully connected.![41040149_888510648010124_2529100979832356864_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148729233) 4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.![40840075_308061459776604_2680482681342394368_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148732945) 5. To disconnect, tap on the same toggle button you used to connect.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHS5seBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGvFZp%2FEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ4NjEzODc0MTkzLU1hbnVhbC1PcGVuVlBOLWNvbm5lY3Rpb24tc2V0dXAtb24taVBhZC1pUGhvbmUGOwhUOglyYW5raQk%3D--2ec2c5d546a579b067f05b69ce76d99b0cc4e2b9 DrayTek Vigor IKEv2 setup with NordVPN,"This tutorial was officially written by DrayTek. You can find the original tutorial here. Important update: This tutorial will likely only work for DrayTek routers that have the following version of the firmware: v2135 - 4.2.1.2 v2765 - 4.2.1.1 v2865 - 4.2.2 v2927 - 4.2.2 Older versions may fail to authenticate. This tutorial will show you how to create an IKEv2 EAP VPN tunnel from Vigor Router to a NordVPN server. First, we'll need to get the hostname of the server that we'll be connecting to.In order to find the server best suited for you, follow the steps below: Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575776076433) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575776080273) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575776081553) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575776083857)![](https://support.nordvpn.com/hc/article_attachments/29575776086673) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834236353297) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834236358801) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575750938513) 1. Now, let's log into the router's management page.Open a browser of your choice, click on the address bar, type in 192.168.1.1 and press enter (If this does not open the log-in prompt, please check your router's manual for the proper IP address).You should see a log-in prompt appear. The default Username and Password should both be 'admin' or 'admin'/blank. ![1 \(22\).png](https://support.nordvpn.com/hc/article_attachments/20398008680337) 2. Now, navigate to Certificate Management >> Trusted CA Certificate. When there, click IMPORT.![Trusted.png](https://support.nordvpn.com/hc/article_attachments/20397978508945) 3. We will need to import the NordVPN root CA certificate, which you must first download by following this link: . 4. Afterwards, press on Choose File and select the root file which you downloaded in the previous step. Later, click Import.![S5X7v4tdlq.png](https://support.nordvpn.com/hc/article_attachments/20397972993297) 5. Wait for a few seconds until the router responds Import Success and the Certificate Status shows OK.![7_confirm ca status.png](https://support.nordvpn.com/hc/article_attachments/20398008687761) 6. Then, go to VPN and Remote Access >> IPsec Peer Identity.![remote.png](https://support.nordvpn.com/hc/article_attachments/20397993223185)Here, you need to set the profile name to NordVPN. * Also, check Enable this account * And, select Accept Any Peer ID![lIrmAXsgxD.png](https://support.nordvpn.com/hc/article_attachments/20397988792337) 7. Following that, go to VPN and Remote Access >> LAN to LAN, click on an available index number, and edit the profile as follows.In Common Settings: * Give it a profile name * Check Enable this profile * Set Call Direction to ""Dial-Out"" * At Dial-Out Through, select the WAN interface for VPN connection 8. In Dial-Out Settings: * Select IPsec Tunnel and IKEv2 * Select IPsec EAP for the VPN server type * Enter the hostname of the VPN server you got in step 1 at Server IP address/Hostname * Enter your NordVPN service Username * Enter your NordVPN service PasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575750938513) 1. * Choose Digital Signature for IKE Authentication Method and select the IPsec Peer Identity Profile created in step 5 for Peer ID * Select AES with Authentication for IPsec Security Method * Click Advanced * ![CYqdvrXGEx.png](https://support.nordvpn.com/hc/article_attachments/20398008705041) 2. In the IKE advanced settings pop-up window, configure the following: * IKE phase 1 proposal as AES256_SHA1_G14 * IKE phase 2 proposal as AES256_SHA1 * IKE phase 1 key lifetime as 28800 * IKE phase 2 key lifetime as 3600![6DmiSNAdMv.png](https://support.nordvpn.com/hc/article_attachments/20397978532753) 3. Click OK to close the window. At TCP/IP Network Settings: * Enter Remote Network IP as 0.0.0.0 * Select Remote Network Mask to 0.0.0.0/00 * Change Routing to NAT for this VPN connection * (optional) Enable Change Default Route to this VPN tunnel option if you want to route all traffic through NordVPN.![V4qXyVq6nc.png](https://support.nordvpn.com/hc/article_attachments/20397988802705) 4. After finishing the above settings, you can check the VPN status via VPN and Remote Access >> Connection Management page.![10_check vpn status.png](https://support.nordvpn.com/hc/article_attachments/20398008710033) ### Optional You can create Policy Route via Routing >> Load-Balance/Route Policy to send specific traffic to the NordVPN tunnel. To verify the policy, you can use the command “tracert” to check if the defined traffic is going through the VPN tunnel correctly. ![12_verify.png](https://support.nordvpn.com/hc/article_attachments/20397993252497)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGj4EaNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGvFZp%2FEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3OTg4ODE1NjMzLURyYXlUZWstVmlnb3ItSUtFdjItc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--b4da25eac309695ec92d2011cdb1dd696d8a5f18 How to configure QNAP 4.2.1 NAS,"This is the tutorial on how to set up your Qnap NAS based on TS-112P version of the disk station using 4.2.1 (20160201) firmware version. The instructions were made for connection to the US #936 server. Note that if you connect to the other server, you need to name it in all the steps accordingly. Connect to your Qnap control panel: 1. In order to connect your Qnap NAS device to VPN we will need to access its control panel. The easiest way to do that is using the Qfinder app provided together with Qnap NAS system. Please run the app and wait a few moments for the Qfinder to find the Qnap connected to your local network. A few moments after opening the app you it should list your NAS device. Double click on it in the list and its control panel will be opened in your default internet browser. 2. You will now be able to log in to your Qnap control panel. 3. In order to set up the VPN connection, you will need to use your administrator account. Here is a tutorial on how to connect a QNAP NAS via OpenVPN: 1. Start by downloading the manual .ovpn files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575881805969) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575881812625) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29575881814417) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29575856541841) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575856543505) We will be connecting to US #936 server using UDP protocol. The contents of the file are as follows: ![notepad.png](https://support.nordvpn.com/hc/article_attachments/20347035308945)If you want to connect to a different server, please change the line remote 207.244.71.97 1194 to contain the IP address of the server you want to connect to. You also need to change the CA (text between """" and """" lines) and TLS (text between """" and """" lines) keys to these of the server you want to connect to. You can find the IP addresses as well as CA and TLS keys of the server you want to connect in the .ovpn configuration files that can be downloaded from (note: the .ovpn file you download from the website cannot be used instead of the file we created, as they have slightly different content)2. Create a second text file with your username and password. We named the file ""nordvpnpass.txt"". Enter your username in the first line and password in the second line of the file: NordVPN_UsernameNordVPN_Password Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575856543505) 3. Access your QNAP user interface. Open the File Station on your QNAP, navigate to the /Download/ directory and create a new folder named ""VPN"" by clicking the ""+"" sign at the top of the window. You should now move the created .ovpn file (in our case, us936.nordvpn.com.udp.ovpn) and nordvpnpass.txt file you have created to this directory. 4. You also need to create another text file called ""ca.crt"" that has to contain the CA certificate of the server. You can copy the same certificate as used in the .ovpn configuration file. In our case, since we are connecting to US #936 server, our ca.crt file contains this information content ![cacert.png](https://support.nordvpn.com/hc/article_attachments/20347039452945) 5. Access your QNAP user interface again and go to Control Panel -> Applications -> VPN Client. 6. In the VPN Client menu from the ""Add"" Drop down menu select ""OpenVPN"". 7. Fill out the OpenVPN client settings: 7.1 Enter ""US936UDP"" as a Profile Name. You can name the profile however you like, however it is most helpful to name it for the server and settings used;7.2 Type in the IP address of the server. You need to enter the same IP address as used in the ""remote"" line in step #1;7.3 Enter your NordVPN credentials;7.4 Change the Encryption to ""Highest (AES 256 bit)"";7.5 Upload the ca.crt file you have created earlier;7.6 Enable ""Allow other network devices in the same subnet to connect to the VPN through the NAS"". ![Step 07.png](https://support.nordvpn.com/hc/article_attachments/20347050509713) 8. You will now need to connect to your QNAP disk station using SSH tunnel. For that you can use Putty, WinSCP (Windows) or Terminal (Mac OS X, Linux). In our cases we will be using Putty client for Windows (You can download Putty here ).In the ""Host Name (or IP address)"" field enter the local IP address of your QNAP (in our case, 192.168.1.60) and click ""Open"". 9. Enter the username and password of your QNAP administrator account. 10. Use this command to open the ""vpn_openvpn_client.sh"" file. ``` vi /etc/init.d/vpn_openvpn_client.sh ``` Then press ""A"". Important!! Copying the text to the vi editor tends to leave out some of the first characters of the copy-pasted text. You may need to manually type in the missing part of the copied text. Now you need to change the beginning of this file from ``` #!/bin/shVPN_CONF=""/etc/config/vpn.conf""VPN_NUM=""$2""VPN_CONF_S=1VPN_CONF_E=10 ``` to ``` #!/bin/shOPENVPN=/usr/sbin/openvpnclientPIDFILE=""/var/run/openvpn.client.pid""OPENVPN_CONF=""/share/Download/VPN/us119udp.ovpn""OPENVPN_CONF_PATH=""/etc/openvpn""VPN_CONF=""/etc/config/vpn.conf""VPN_NUM=""$2""VPN_CLIENT=""OPENVPN_CLIENT""""${VPN_NUM}""MAX_VPN_INDEX=""255"" ``` Once you complete editing the file press ""Esc"" and enter this command "":wq"". It will save all the changes you have made to the file.Also, restarting your QNAP disk station will reset all changes made to this file. Therefore, you will need to repeat this step after each QNAP restart to connect to VPN. 11. You can now connect to the VPN using this command: ``` openvpn --config /share/Download/VPN/us936.nordvpn.com.udp.ovpn ``` 12. Executing the command will not generate any message in the Putty window. Therefore, you need to open the openvpn.log file in the /Download/VPN directory to confirm that you got connected to the VPN. The last line of the log file should be ""Initialization Sequence Completed""",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFbWGiBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ3MDEwNzAyMDk3LUhvdy10by1jb25maWd1cmUtUU5BUC00LTItMS1OQVMGOwhUOglyYW5raQY%3D--5e31f22252add6b367f1c7a392a83b882f2c1aad Can I use NordVPN on Synology NAS?,"Yes, Synology DiskStation Manager 6.1 and later versions support NordVPN. This article explains what you need to do in order to set up NordVPN on your device. We also have instructions on [how to set up a VPN on Synology 5.1 NAS](https://support.nordvpn.com/hc/en-us/articles/20343522984337-How-to-configure-Synology-5-1-NAS).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGmAg9eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1MTg4MDU3NjE3LUhvdy10by1zZXQtdXAtYS1WUE4tb24tU3lub2xvZ3ktNi0xLU5BUwY7CFQ6CXJhbmtpBw%3D%3D--1f7996b8927389d54d1fb1c344121ab5409e02e1 How to set up a VPN on Synology 6.1 NAS,"## Can I use NordVPN on Synology NAS? Yes, Synology DiskStation Manager 6.1 and later versions support NordVPN. This article explains what you need to do in order to set up NordVPN on your device. We also have instructions on [how to set up a VPN on Synology 5.1 NAS](https://support.nordvpn.com/hc/en-us/articles/20343522984337-How-to-configure-Synology-5-1-NAS). ## Downloading configuration files To set up NordVPN on Synology 6.1 NAS, you'll first need to download the OpenVPN configuration files for the server you want. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29577255665553) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29577231237905) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29577255669265) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29577255671569) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29577255675281) ## VPN on Synology setup instructions 1. Log in to Synology and click on “Control Panel.”![cr6FG1rR4Y.png](https://support.nordvpn.com/hc/article_attachments/20195204841233) 2. Go to “Network.”![OywaJTR7A6.png](https://support.nordvpn.com/hc/article_attachments/20195171641361) 3. Go to “Network interface,” click “Create,” and pick “Create VPN profile.”![pH18xUkBuV.png](https://support.nordvpn.com/hc/article_attachments/20195188004241) 4. Select “OpenVPN (via importing a .ovpn file)” and click “Next.” ![i6e5At9jdF.png](https://support.nordvpn.com/hc/article_attachments/20195183748753) 5. Complete the fields as explained below:![kXyqAtIpYe.png](https://support.nordvpn.com/hc/article_attachments/20195200818193)Profile name: Can be anything, but for convenience we'll name it ""NordVPN.""Username: NordVPN service credentials.Password: NordVPN service credentials. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29577255675281) Import .ovpn file: Use the file you have downloaded in the [downloading configuration files]( section.CA certificate:1) First, download the [list of certificates](https://downloads.nordcdn.com/configs/archives/certificates/servers.zip) and find the certificate with the same number as the server you've downloaded in the downloading configuration files section. 2) Back in the “Create profile” screen, press “Browse” to the right of the CA certificate field to manually add the appropriate ca.crt file 1. Select all options and click ""Apply.""![5qlEX07BTO.png](https://support.nordvpn.com/hc/article_attachments/20195183767057) 2. Select the created profile and click ""Connect.""![WmSKVs3DkA.png](https://support.nordvpn.com/hc/article_attachments/20195171664785)The status of this profile will change to ""Connected"" when the connection is established. If you have any issues while trying to establish the connection, open the .ovpn configuration file on your computer and add this line: ``` log-append /var/log/NordVPN.log ``` Import the edited .ovpn file again into Synology and try connecting again. Afterward, send us the “NordVPN.log” file from the “/var/log/” directory.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGmAg9eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1MTg4MDU3NjE3LUhvdy10by1zZXQtdXAtYS1WUE4tb24tU3lub2xvZ3ktNi0xLU5BUwY7CFQ6CXJhbmtpBw%3D%3D--1f7996b8927389d54d1fb1c344121ab5409e02e1 pfSense 2.5 Setup with NordVPN,"Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx). 1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Screenshot_2021-02-19_pfSense_localdomain_-_System_Certificate_Manager_CAs_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382534065553)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576446547857) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576455190545) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576455195409) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576446557969)![](https://support.nordvpn.com/hc/article_attachments/29576446561297) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624214673) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624217617) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20382518089489)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20382534076561)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit_3_.png](https://support.nordvpn.com/hc/article_attachments/20382504818065)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382523857809)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20382495664017)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20382504821905)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_.png](https://support.nordvpn.com/hc/article_attachments/20382518116881) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20382534088977) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20382504826641) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382523870865)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20382534095633) Please note that the newly created NAT rule must be on top. 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382507663121) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382523883921) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382534104081) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20382504842001) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG9GK2JEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzgyNTIzODk5MjgxLXBmU2Vuc2UtMi01LVNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--c90376049ca64505f9c10abe6b80ef3308997e9d How to use NordVPN with Plex,"Plex is a media server that can be set up on a computer or NAS device. To access Plex, the computer and server must be in the same local subnet. Accessing Plex remotely requires port-forwarding, which is unavailable with NordVPN servers. However, you can use NordVPN’s Meshnet feature to set up a secure local area network and connect devices directly. That way, you can access your Plex server from anywhere across the globe.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE1hBATEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwOTcyNjAyNDA2MTYxLUhvdy10by11c2UtTm9yZFZQTi13aXRoLVBsZXgGOwhUOglyYW5raQg%3D--1ecc4f3fe2db58a8e47e61b6768feaaed1757d7f What OpenVPN ports does NordVPN use?,"With NordVPN, you can connect via OpenVPN both over TCP and UDP.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kJ--51f489f819ef422a5bea70be8a36ab7c1c6ee685 How do I manually set up OpenVPN with NordVPN?,You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how:,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kJ--51f489f819ef422a5bea70be8a36ab7c1c6ee685 OpenVPN connection on NordVPN,"OpenVPN is an open-source VPN protocol that makes use of virtual private network (VPN) techniques to establish safe site-to-site or point-to-point connections. NordVPN service uses this protocol for a successful VPN connection. ## What OpenVPN ports does NordVPN use? With NordVPN, you can connect via OpenVPN both over TCP and UDP. For OpenVPN TCP connections, use port 443.For OpenVPN UDP connections, use port 1194. For more information, please read our article on the differences between TCP and UDP. ## How do I manually set up OpenVPN with NordVPN? You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how: * Setup OpenVPN for Windows * Setup OpenVPN for MacOS * Setup OpenVPN for Linux by using Terminal * Setup OpenVPN for Linux by using Network Manager * Setup OpenVPN for Android * Setup OpenVPN for iOS * Setup OpenVPN for Raspberry Pi",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH8vOXmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzE5NjgzMzk0NTE4MTYxLU9wZW5WUE4tY29ubmVjdGlvbi1vbi1Ob3JkVlBOBjsIVDoJcmFua2kJ--51f489f819ef422a5bea70be8a36ab7c1c6ee685 How to configure AsusTor 2.7.1 and above,"This guide was created using ASUSTOR ADM 4.2.1.DGE2 Follow these steps to set up a NordVPN connection on your ASUSTOR NAS: 1. Log in to your NAS using an internet browser. 2. Open Settings and select the Network section. 3. Switch to the Network interface tab and click Add > Create VPN.![asustor1.png](https://support.nordvpn.com/hc/article_attachments/21893059576337) 4. In the Add VPN configuration window, select OpenVPN and click Next.![asustor2.png](https://support.nordvpn.com/hc/article_attachments/21893057284753) 5. Select Import configuration files from the OpenVPN provider and click Next. 6. Fill in the following information: * Name: NordVPN * Account: Your NordVPN service username * Password: Your NordVPN service password![asustor3.png](https://support.nordvpn.com/hc/article_attachments/21893057286289)Find your NordVPN credentials on your [Nord Account dashboard](https://my.ndaccount.com/). Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576291189009) 1. Download the desired NordVPN server’s OpenVPN Configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576291179153) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576291187473) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790355857) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773790358929)![](https://support.nordvpn.com/hc/article_attachments/31773820798097) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29576316086545) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576291199633) Here, you are also able to find the NordVPN service credentials. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576291189009) 1. Next to Import file(s), click Expand and Add. 2. Select your downloaded server configuration file and click Open.![asustor4.png](https://support.nordvpn.com/hc/article_attachments/21893057303569) 3. Paste the credentials together with the chosen server and click Finish. When the new network interface is created, select it and click Action > Connect. Now your NAS is connected to a NordVPN server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGfCmDpEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGCRRF8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIxODkzMDU5NjE2NTI5LUhvdy10by1jb25maWd1cmUtQXN1c1Rvci0yLTctMS1hbmQtYWJvdmUGOwhUOglyYW5raQo%3D--3ece10462c3cbb2dbe8637245bf3e878f30a87f9 How to configure IPFire firewall,"In order to configure IPFire firewall to connect to NordVPN, follow these steps: 1. Access your IPFire via command line as root. 2. Create and access the directory where all our configuration file will be stored:mkdir /etc/openvpncd /etc/openvpn 3. Download our configuration file from your NordAccount dashboard. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29600542021137) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29600547353489) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29600542031121) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29600542040081) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29600542043281) In this example, it is . To download a file, use wget command as in the example below:wget https://downloads.nordcdn.com/configs/files/ovpn_udp/servers/fr886.nordvpn.com.udp.ovpn 1. Add an additional rule to the routing table:iptables -t nat -A POSTROUTING -s 192.168.0.0/16 -o tun0 -j MASQUERADEThis rule will route all traffic from 192.168.0.0/16 network via the VPN tunnel. If you use different addresses - change them accordingly. 2. Start OpenVPN with a chosen configuration by entering sudo openvpn file_name. Example:sudo openvpn de686.nordvpn.com.udp.ovpn 3. Paste your NordVPN service username and password.You can find your NordVPN service credentials at the Nord Account [dashboard](https://my.nordaccount.com/dashboard/nordvpn/). Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29600542043281) 1. You will see this line if your connection is successful:Initialization Sequence Completed * If you get this error:ERROR: Cannot open TUN/TAP dev /dev/net/tun: No such file or directory (errno=2)enter the following commands:mkdir -p /dev/netmknod /dev/net/tun c 10 200chmod 600 /dev/net/tuncat /dev/net/tun * If you receive this message, it means your TUN/TAP device is not ready for use. Repeat steps 5 and 6.cat: /dev/net/tun: File descriptor in bad state",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGvFZp%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMzM5MjU1MjU4ODk3LUhvdy10by1jb25maWd1cmUtSVBGaXJlLWZpcmV3YWxsBjsIVDoJcmFua2kG--9010dd08281912f6c99a358df1521426b19fb3df Not sure if your router is supported and/or can't find it on the list above?,"First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--251a93f9d48298c59036d93ded8a1da969cde8d0 Setting up a router with NordVPN,"The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN). Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol. ## Setup tutorials for supported routers and firmware: * [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware) * [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN) * [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN) * [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/) * [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/) * [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN) * [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN) * [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN) * [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN) * [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN) * [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN) * [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN) * [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato) * [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN) * [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN) * [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN) * [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN) * Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/)) ## Not sure if your router is supported and/or can't find it on the list above? First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN). If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer. If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--251a93f9d48298c59036d93ded8a1da969cde8d0 How to check the version of OpenVPN on an AsusWRT-running router,"When having the VPN setup on router level, some connection issues could be caused by the version of OpenVPN. Specifically, if you are using version 2.4.x, you should encounter no OpenVPN-related problems. In case you have OpenVPN 2.3.x, you'll need to either upgrade your router firmware or switch to AsusWRT-Merlin in order to use NordVPN. 1. After you have logged into the control panel of your router, select VPN in the left sidebar menu. ![Asus.png](https://support.nordvpn.com/hc/article_attachments/20466857354001) 2. Press on the VPN Client tab at the top of the page. ![asus3.png](https://support.nordvpn.com/hc/article_attachments/20466834673937) 3. Now, next to the VPN profile, click on 'Activate'. ![firefox_Fhf0UXsFH9.png](https://support.nordvpn.com/hc/article_attachments/20466842810513)4. Now, head to System Log. You will see a detailed indication of your connection status. Scroll to the top, that's where you'll find the OpenVPN version.![asus3 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466857361937)![firefox_0jZ83g9paf.png](https://support.nordvpn.com/hc/article_attachments/20466850180881)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGHHVCdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJnL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2ODYzMjc3OTY5LUhvdy10by1jaGVjay10aGUtdmVyc2lvbi1vZi1PcGVuVlBOLW9uLWFuLUFzdXNXUlQtcnVubmluZy1yb3V0ZXIGOwhUOglyYW5raQg%3D--cf186702d90efda442c2c1ac73c1dbdb5cde8db1 GL.iNet setup with NordVPN,"This tutorial is designed to help you set up your GL.iNet with a VPN. We will explain how to connect the GL.iNet router to NordVPN using the OpenVPN protocol. The following changes have to be made in the web configuration panel of your router, which you can access by entering the local IP of your router in your web browser. The local IPs are 192.168.1.1 or 192.168.0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router. 1. Firstly, you will have to download the OpenVPN manual connection files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29574765278353) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29574765281041) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29574782225169) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29574765285393) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29574765287313) 2. Access your device via the WebGUI. The GL.iNet IP address is 192.168.8.1 by default. 3. Once you are in the admin panel, go to “VPN” > “OpenVPN client” > “Add a new OpenVPN configuration.”![5iveWMgjoX.png](https://support.nordvpn.com/hc/article_attachments/20226964429073) 4. Upload the previously downloaded .ovpn file.![upload.jpg](https://support.nordvpn.com/hc/article_attachments/20226949267345) 5. A new window will pop up, asking you to specify your NordVPN service credentials. Paste your credentials and click ""Submit.""![add.jpg](https://support.nordvpn.com/hc/article_attachments/20226939318033) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29574765287313) 6. Click ""Connect"" to enable the OpenVPN connection.![connect.jpg](https://support.nordvpn.com/hc/article_attachments/20226921957521) 7. Once connected, you will see your connection status, including your new IP address as well as received and sent data.![connected.jpg](https://support.nordvpn.com/hc/article_attachments/20226949279377) 8. Congratulations! You are now connected to NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHgv3JlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjI2OTI2MTc0MjI1LUdMLWlOZXQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--e53afd23957f9cb5e17d1af1964baf53daa6da5c How to configure QNAP 4.4.2 NAS,"1. Access your QNAP and select QVPN Service -> VPN Client -> VPN Connection Profiles -> Add -> OpenVPN.![4XvGVLbtIu.png](https://support.nordvpn.com/hc/article_attachments/20339068929041) 2. Import one of our .ovpn files by following the steps below: Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575966558097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575957878801) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29575957880593) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29575966567057) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575966569745) 3. Enter your NordVPN service credentials and click Apply:![](https://support.nordvpn.com/hc/article_attachments/22721175448977)You can find your NordVPN service credentials (service username and service password) in the Nord Account dashboard: Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575966569745) 4. You should see the new connection visible. Select the profile and click Use VPN as NAS Default Gateway.![GoX2seWI63.png](https://support.nordvpn.com/hc/article_attachments/20339068982161) 5. Click on an Enable VPN Gateway slider.![ZYbsNkxY9c.png](https://support.nordvpn.com/hc/article_attachments/20339068991377) 6. You should be connected to a VPN after a few moments. Check whether the VPN connection is working: 1. Go to this website and copy the location of the magnet link. Do not close this page just yet.![pIryNd9tuR.png](https://support.nordvpn.com/hc/article_attachments/20339068996369) 2. Now open Download Station on your QNAP user interface and add a URL to your downloads list.![Step-13_2-1.png](https://support.nordvpn.com/hc/article_attachments/20339069006993) 3. In the new window, paste the Magnet link you have copied earlier and click Next. In the next window, hit Apply without making any changes.![Step-13_3-1.png](https://support.nordvpn.com/hc/article_attachments/20339056748817) 4. Now you can go back to the website you have copied your magnet link from and see what IP address your QNAP is using. It should show the IP address of the server you are connected to.![HQRCt5EBql.png](https://support.nordvpn.com/hc/article_attachments/20339069026065)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGCRRF8EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFZwwN8EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMzI0MDc1MDEyNjI1LUhvdy10by1jb25maWd1cmUtUU5BUC00LTQtMi1OQVMGOwhUOglyYW5raQo%3D--01aceabe60abed456c9e15d006e669cca3dd6de4 Can I set up Netgear router with VPN,"Netgear is one of the most popular router manufacturer brands. Netgear routers provide great Wi-Fi connection, however, these routers cannot perform as OpenVPN clients. In case you have a Netgear router, check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices#Netgear). If it does, you can flash your router with it. More information on how to install this firmware can be found [here](https://wiki.dd-wrt.com/wiki/index.php/Installation). Note: If you decide to flash your router, you do so at your own risk. Flashing may potentially damage your router and void the warranty, so we cannot help you with the flashing process. Once done, you can follow our tutorial on how to connect to the NordVPN service with [DD-WRT firmware](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN). If you run into any issues, make a screenshot of your router’s VPN configuration page along with the connection log, which can be found under the Status > OpenVPN tab, and send this information to us using the email or chat buttons below the article. If you want an out-of-the-box solution that offers NordVPN’s security and privacy, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They will provide you with a pre-configured router that will deliver top-notch security and performance. To explore other options, find out which routers are compatible with NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHfA3RyEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGLq%2Fp7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMjgyNzgxOTgyNDgxLUNhbi1JLXNldC11cC1OZXRnZWFyLXJvdXRlci13aXRoLVZQTgY7CFQ6CXJhbmtpBg%3D%3D--415906ca8f07920d94e3b042212b7925451a4a2a OPNsense 21 setup with NordVPN,"1. In order to setup OPNsense with OpenVPN please access your OPNsense via browser. 2. Navigate to System -> Trust -> Authorities and click on the +Add button.You should see this screen:![Screenshot_1 \(3\).png](https://support.nordvpn.com/hc/article_attachments/20397585345425) 3. We will configure our OPNsense to connect to US 8561 server but you should connect to a server suggested to you at this page: [https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/](https://my.nordaccount.acom/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575778844561) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575778849041) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575778851601) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575753838609)![](https://support.nordvpn.com/hc/article_attachments/29575753841553) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624244881) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624248465) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) 1. Press on + Add button. Then fill the fields out like this:Descriptive Name: NordVPN_US8561_CAMethod: Import an existing Certificate AuthorityCertificate data: paste the contents below ``` -----BEGIN CERTIFICATE-----MIIFCjCCAvKgAwIBAgIBATANBgkqhkiG9w0BAQ0FADA5MQswCQYDVQQGEwJQQTEQMA4GA1UEChMHTm9yZFZQTjEYMBYGA1UEAxMPTm9yZFZQTiBSb290IENBMB4XDTE2MDEwMTAwMDAwMFoXDTM1MTIzMTIzNTk1OVowOTELMAkGA1UEBhMCUEExEDAOBgNVBAoTB05vcmRWUE4xGDAWBgNVBAMTD05vcmRWUE4gUm9vdCBDQTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAMkr/BYhyo0F2upsIMXwC6QvkZps3NN2/eQFkfQIS1gql0aejsKsEnmY0Kaon8uZCTXPsRH1gQNgg5D2gixdd1mJUvV3dE3y9FJrXMoDkXdCGBodvKJyU6lcfEVF6/UxHcbBguZK9UtRHS9eJYm3rpL/5huQMCppX7kUeQ8dpCwd3iKITqwd1ZudDqsWaU0vqzC2H55IyaZ/5/TnCk31Q1UP6BksbbuRcwOVskEDsm6YoWDnn/IIzGOYnFJRzQH5jTz3j1QBvRIuQuBuvUkfhx1FEwhwZigrcxXuMP+QgM54kezgziJUaZcOM2zF3lvrwMvXDMfNeIoJABv9ljw969xQ8czQCU5lMVmA37ltv5Ec9U5hZuwk/9QO1Z+d/r6Jx0mlurS8gnCAKJgwa3kyZw6e4FZ8mYL4vpRRhPdvRTWCMJkeB4yBHyhxUmTRgJHm6YR3D6hcFAc9cQcTEl/I60tMdz33G6m0O42sQt/+AR3YCY/RusWVBJB/qNS94EtNtj8iaebCQW1jHAhvGmFILVR9lzD0EzWKHkvyWEjmUVRgCDd6Ne3eFRNS73gdv/C3l5boYySeu4exkEYVxVRn8DhCxs0MnkMHWFK6MyzXCCn+JnWFDYPfDKHvpff/kLDobtPBf+Lbch5wQy9quY27xaj0XwLyjOltpiSTLWae/Q4vAgMBAAGjHTAbMAwGA1UdEwQFMAMBAf8wCwYDVR0PBAQDAgEGMA0GCSqGSIb3DQEBDQUAA4ICAQC9fUL2sZPxIN2mD32VeNySTgZlCEdVmlq471o/bDMP4B8gnQesFRtXY2ZCjs50Jm73B2LViL9qlREmI6vE5IC8IsRBJSV4ce1WYxyXro5rmVg/k6a10rlsbK/eg//GHoJxDdXDOokLUSnxt7gk3QKpX6eCdh67p0PuWm/7WUJQxH2SDxsT9vB/iZriTIEe/ILoOQF0Aqp7AgNCcLcLAmbxXQkXYCCSB35Vp06u+eTWjG0/pyS5V14stGtw+fA0DJp5ZJV4eqJ5LqxMlYvEZ/qKTEdoCeaXv2QEmN6dVqjDoTAok0t5u4YRXzEVCfXAC3ocplNdtCA72wjFJcSbfif4BSC8bDACTXtnPC7nD0VndZLp+RiNLeiENhk0oTC+UVdSc+n2nJOzkCK0vYu0Ads4JGIB7g8IB3z2t9ICmsWrgnhdNdcOe15BincrGA8avQ1cWXsfIKEjbrnEuEk9b5jel6NfHtPKoHc9mDpRdNPISeVawDBM1mJChneHt59Nh8Gah74+TM1jBsw4fhJPvoc7Atcg740JErb904mZfkIEmojCVPhBHVQ9LHBAdM8qFI2kRK0IynOmAZhexlP/aT/kpEsEPyaZQlnBn3An1CRz8h0SPApL8PytggYKeQmRhl499+6jLxcZ2IegLfqq41dzIjwHwTMplg+1pKIOVojpWA==-----END CERTIFICATE----- ``` Certificate Private Key: leave blank;Serial for next certificate: leave as it is by default;Press Save 2. Navigate to VPN -> OpenVPN -> Clients and press + Add button. 3. Fill in the fields:GENERAL INFORMATIONDisabled: leave unchecked.Description: Any name you like. We will use NordVPN_US8561.Server mode: Peer to Peer (SSL/TLS);Protocol: UDP4 (you can also use TCP4);Device mode: tun;Interface: any;Remote server:Host or address: us8561.nordvpn.com (change to the hostname of the server you are going to use);Port: 1194 (use 443 if you use TCP);Retry DNS resolution: check;Proxy host or address: leave blank;Proxy port: leave blank;Proxy Authentication: None;![ApplicationFrameHost_EZTCR64YBk.png](https://support.nordvpn.com/hc/article_attachments/20397594490129)USER AUTHENTICATION SETTINGSUser name/pass: fill in NordVPN service username and password; Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) Renegotiate time: leave blank;![opnsense4.png](https://support.nordvpn.com/hc/article_attachments/20397585357457)CRYPTOGRAPHIC SETTINGS:TLS Authentication: Enabled - Authentication onlyTLS Shared Key: Paste the contents below ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` Peer Certificate Authority: NordVPN_US8601_CA;Client Certificate: None (Username and Password required);Encryption Algorithm: AES-256-GCM;Auth Digest Algorithm: SHA512;![Cryptosettings.png](https://support.nordvpn.com/hc/article_attachments/20397558818193)TUNNEL SETTINGS:IPv4 tunnel network: leave blank;IPv6 tunnel network: leave blank;IPv4 remote network: leave blank;IPv6 remote network: leave blank;Limit outgoing bandwidth: leave blank;Compression: Legacy - Disabled LZO algorithm (--comp-lzo no)Type-of-service: leave unchecked;Don’t pull routes: leave unchecked;Don’t add/remove routes: check.![](https://nordvpn.nanorep.co/storage/nr1/kb/3E6DB546/3E6DB64A/4D0B7B7E/29/ApplicationFrameHost_RQTk5NrNrj.png)ADVANCED CONFIGURATION:Advanced: paste the contents below remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; Verbosity level: 3 (recommended);![opnsense7 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20397569392529)Click Save. 1. Navigate to Interfaces -> Assignments and click on + near New Interface. By default, it is ovpnc1.![opnsense8.png](https://support.nordvpn.com/hc/article_attachments/20397554615313) 2. Click on the OPT1 to edit the interface.![opnsense9.png](https://support.nordvpn.com/hc/article_attachments/20397558829073) 3. Click on the Enable Interface and do the following changes:Description: NordVPN (or anything you want);Block private networks: leave unchecked;Block bogon networks: leave unchecked;IPv4 Configuration Type: None;IPv6 Configuration Type: None;MAC address: leave blank;MTU: leave blank;MSS: leave blank;No changes required on the DHCP client configuration so just click on Save button.![uZsOureYMZ.png](https://support.nordvpn.com/hc/article_attachments/20397594515217)Click on the Apply changes button. 4. Navigate to Services -> Unbound DNS -> General.Enable: check;Listen port: 53;Network Interfaces: All;DNSSEC: uncheck;DHCP Registration: check;DHCP Domain Override: leave blank;DHCP Static Mappings: check;IPv6 Link-local: unchecked;TXT Comment Support: leave unchecked;DNS Query Forwarding: check;Local Zone Type: Transparent;Custom options: leave blank;Outgoing Network Interfaces: NordVPN (or whatever you named your OpenVPN interface);WPAD Records: leave unchecked;![ApplicationFrameHost_ORhDz6X5LV.png](https://support.nordvpn.com/hc/article_attachments/20397554629649)Click Save and Apply changes. 5. Navigate to Services -> Unbound DNS -> Advanced and do the check the following options:Hide Identity: checkHide Version: checkPrefetch Support: checkPrefetch DNS Key Support: checkLeave anything else as it is by default, click Save, and Apply Settings. 6. Navigate to Firewall -> NAT -> Outbound, select Hybrid outbound NAT rule generation (automatically generated rules are applied after manual rules), click Save and Apply Changes. 7. Click on the +Add button on top, on the edit menu, select Interface as NordVPN. Leave anything else by as it is by default, click Save, and Apply Changes. 8. Navigate to Firewall -> Rules -> LAN and delete the IPv6 rule. After that, click on the edit button next to IPv4. Scroll down and under Advanced features, select Gateway as NORDVPN_VPN4. Click Save.Next, click +Add, change Source to LAN net and Destination to LAN Address, don't change anything else, Save and Apply Changes.![ZNmOtiXC7X.png](https://support.nordvpn.com/hc/article_attachments/20397573220241) 9. Navigate to System -> Settings -> General and do the following changes:Under Networking, check the Prefer IPv4 over IPv6;DNS servers:103.86.96.100, Use Gateway: none;103.86.99.100, Use Gateway: none.On DNS server options, uncheck Allow DNS server list to be overridden by DHCP/PPP on WANClick Save and Apply Changes.![v3IjrkOu33.png](https://support.nordvpn.com/hc/article_attachments/20397569405969) 10. Navigate to System -> Gateways -> Single and do the following changes:Edit NORDVPN_VPN6 -> click DisabledSave and Apply Changes. 11. Now you can navigate to VPN -> OpenVPN -> Connection Status and it should state that the service is “up”:![nnVrIUdkv4.png](https://support.nordvpn.com/hc/article_attachments/20397554637969)Restart the connection to assign the OpenVPN Virtual Address to the interfaces. 12. Navigate to Lobby -> Dashboard and confirm the NordVPN Interface has an IP Number![CrZxeIXra5.png](https://support.nordvpn.com/hc/article_attachments/20397558841489) 13. You can also check the connection log file under VPN -> OpenVPN -> Log File. If you encounter any connection issues, please send the log file to our [customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for the further support.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEj4S2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGLq%2Fp7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3NTY5NDE4MTI5LU9QTnNlbnNlLTIxLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBw%3D%3D--330eee444f04c2d37a63241e631fe0349d529203 Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGLq%2Fp7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kI--f42a17166fbd07af250d7dea359b1be6cfebb4e9 MikroTik IKEv2 setup with NordVPN,"MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router. 1. Open the terminal in your RouterOS settings. 2. Install the NordVPN root certificate by running the following commands:/tool fetch url=""https://downloads.nordcdn.com/certificates/root.der""/certificate import file-name=root.der 3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used ""nl125.nordvpn.com."" Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576415137297) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576415145233) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576389972113) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576389977361)![](https://support.nordvpn.com/hc/article_attachments/29576389982865) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834263239057) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834263242641) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes 9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no 10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="""" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword 11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created ""IP/Firewall/Address"" list to the ""mode-config"" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local 3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGLq%2Fp7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCQ%3D%3D--0f0042de92d2857b7f0ab260db2d84953bc8fde1 EdgeRouter and Ubiquiti setup with NordVPN,"EdgeRouter routers with EdgeOS firmware version 2.0.9 and later support long passwords and can be used to establish a connection to our servers using the [OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN). If you are using an older version of the firmware, please update it before following this guide. Instructions on how to update the router firmware can be found on the [official Ubiquiti website](https://help.ui.com/hc/en-us/articles/205146110-EdgeRouter-How-to-Upgrade-the-EdgeOS-Firmware). Here are the instructions on how to set up an OpenVPN connection to NordVPN servers on EdgeRouter via SSH: 1. Create a new file on your computer and call it ""nordvpnauth.txt. ""Open it and type in your NordVPN service username in the first line and NordVPN service password in the second line:usernamepasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29599346754321) 2. Go to your NordAccount dashboard to download your manual connection configuration files: Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29599346748433) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29599340559761) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790256785) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773820712977)![](https://support.nordvpn.com/hc/article_attachments/31773820715153) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29599340566161) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29599340568849) 3. Open the downloaded server configuration file (for example, “de978.nordvpn.com.udp1194.ovpn”) and make the following changes: Your configured file should look like this: clientdev tunproto udpremote 5.180.62.90 1194resolv-retry infiniteremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping 15ping-restart 0ping-timer-remreneg-sec 0comp-lzo no remote-cert-tls server auth-user-pass /config/openvpn/nordvpnauth.txtroute-nopull verb 3pullfast-iocipher AES-256-CBCauth SHA512-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----key-direction 1## 2048 bit OpenVPN static key#-----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- --- 4. Now, access your EdgeMax router via SSH: 5. Then perform these commands:sudo -icd /config/mkdir openvpnchmod 770 openvpn 6. If you're using Linux, disconnect from SSH and copy the created “nordvpnauth.txt” and the downloaded “.ovpn” (in this case “de978.nordvpn.com.udp.ovpn”) files into your EdgeMax router's “/config/openvpn” directory via SCP:scp nordvpnauth.txt ubnt@routersIPaddress:/config/openvpnscp de978.nordvpn.com.udp1194.ovpn ubnt@routersIPaddress:/config/openvpnTo copy these files into the EdgeRouter while using Windows, upload them via SFTP. The default port for the SFTP connection is 22: 7. Use SSH again to connect to your router and run the following commands (adjusting some lines according to your network and file names):configureset interfaces openvpn vtun0 config-file /config/openvpn/de978.nordvpn.com.udp.ovpnset interfaces openvpn vtun0 description 'OpenVPN VPN tunnel'commitset service nat rule 5000 description 'OpenVPN Clients'set service nat rule 5000 log disableset service nat rule 5000 outbound-interface vtun0set service nat rule 5000 source address 192.168.1.0/24set service nat rule 5000 type masqueradecommitset protocols static table 1 interface-route 0.0.0.0/0 next-hop-interface vtun0set firewall modify SOURCE_ROUTE rule 10 description 'traffic from 192.168.1.0/24 to vtun0'set firewall modify SOURCE_ROUTE rule 10 source address 192.168.1.0/24set firewall modify SOURCE_ROUTE rule 10 modify table 1set interfaces ethernet eth1 firewall in modify SOURCE_ROUTEcommitsave Note: The last command can also be “ethernet eth2,” depending on which slot is used for the LAN cable, or “switch switch0” if you are using a switch interface. If you are using a different subnet (or want to set up the connection for specific devices only), modify 192.168.1.0/24 on all lines to your values. 8. To check the connection log, type in:run show logScroll down until you see “Initialization sequence completed.” That means your router has successfully connected to our service. You can also check our [“What is my IP?” page](https://nordvpn.com/what-is-my-ip/) to see if you are connected to NordVPN. Additional notes: * Change the line “auth-user-pass” to “auth-user-pass /config/openvpn/nordvpnauth.txt” (without the quotation marks.) * After “auth-user-pass /config/openvpn/nordvpnauth.txt,” insert a new line with “route-nopull” (again, without the quotation marks.) * Save the file. * For UNIX-like machines, use the command “ssh ubnt@routersIPaddress” (no quotation marks) and enter your EdgeRouter password. * For Windows devices, [download this app](https://www.bitvise.com/ssh-client-download). * To disable a VPN, use the following commands:configureset interfaces openvpn vtun0 disablecommitsave * To re-enable a VPN after disabling it, use the following commands:configuredelete interfaces openvpn vtun0 disablecommitsave * To change your VPN server, simply upload a new file to your router (as described in step 6) and use the following commands:configureset interfaces openvpn vtun0 config-file /config/openvpn/new_file.ovpncommitsave",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEeDHF7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGLq%2Fp7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxMzg2ODk3MDQxLUVkZ2VSb3V0ZXItYW5kLVViaXF1aXRpLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--b0638cadfd27f28cb977be2f4570188ff255611e What is Tomato firmware used for?,Tomato is a custom firmware for routers. It offers OpenVPN client support and is available on a wide variety of routers. You can check if your router supports Tomato firmware [here](https://tomato.groov.pl/?page_id=69). An article on how to install Tomato firmware on a router can be found [here](https://en.wikibooks.org/wiki/Tomato_Firmware/Installation_and_Configuration).,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFt0ZN6EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJCL2hjL2VuLXVzL2FydGljbGVzLzIwMzE3Njc1Mjg1Nzc3LUhvdy10by1zZXQtdXAtVlBOLW9uLVRvbWF0bwY7CFQ6CXJhbmtpBg%3D%3D--7766d664e5780fb7ef0f9cb3426ca4e506300cff How to set up VPN on Tomato,"## What is Tomato firmware used for? Tomato is a custom firmware for routers. It offers OpenVPN client support and is available on a wide variety of routers. You can check if your router supports Tomato firmware [here](https://tomato.groov.pl/?page_id=69). An article on how to install Tomato firmware on a router can be found [here](https://en.wikibooks.org/wiki/Tomato_Firmware/Installation_and_Configuration). First things first, these changes are made in the web configuration panel of your router. You can access it by visiting the local IP of your router from your web browser. The two most common, the default local IPs that most routers have are 192.168.1.1 or 192.168.0.1 – you can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username and password are listed in your router’s User Manual. ## Here is how to set up VPN on Tomato firmware: 1. Open the router settings page on your browser by entering the router local address (192.168.1.1 by default). 2. On the left side menu, click VPN Tunneling -> OpenVPN Client.![2.png](https://support.nordvpn.com/hc/article_attachments/20317659685137) 3. Set the following options:Start with WAN - Check the box.Interface Type - Select TUN.Protocol - Choose either UDP or TCP and keep it in mind as this will be important later on.Server Address/Port: In the first field, enter the hostname of the server you want to connect to. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576903024401) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576903031697) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576903036305) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576893596945)![](https://support.nordvpn.com/hc/article_attachments/29576893599889) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773620701585) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773620708241) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576893602705) You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576893602705) For the second field, depending on the protocol chosen earlier, input 1194 for UDP or 443 for TCP. Firewall - Automatic.Authorization Mode - TLS.Username/Password Authentication - Checked. Enter your NordVPN service credentials in the fields below. Username Authen. Only - Unchecked (default).Extra HMAC authorization (tls-auth) - Choose Outgoing (1) from the drop-down list.Create NAT on tunnel - Checked. Some Tomato routers may not have any fields for entering OpenVPN credentials. In such a case, go to Administration -> Scripts and the commands below into the Init field. Make sure to change the username and password to your NordVPN service credentials:echo username > /tmp/password.txtecho password >> /tmp/password.txtchmod 600 /tmp/password.txt 1. Click on Advanced tab and set the following options:Poll Interval: 0Redirect Internet traffic: CheckedAccept DNS configuration: StrictEncryption cipher: AES-256-CBCCompression: DisabledTLS Renegotiation Time: -1Connection retry: -1Verify server certificate: UncheckedCustom Configuration:remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0auth sha512#log /tmp/vpn.log#Delete `#` in the line below if your router does not have credentials fields#auth-user-pass /tmp/password.txt![tomato.png](https://support.nordvpn.com/hc/article_attachments/20317696315153) 2. Open the Keys tab. Open a configuration file downloaded at step 3.Static key - paste text from to block.Certificate Authority - paste text from to block.It should look like this:![5.png](https://support.nordvpn.com/hc/article_attachments/20317704904337) 3. Click Save at the bottom of the settings page to confirm and save all settings. To establish a connection, click Start Now. In order to check if you have connected successfully, visit the Status page. 4. Configure the router to use NordVPN DNS servers to prevent DNS leaks:DNS Server: ManualDNS 1: 103.86.96.100DNS 2: 103.86.99.100![7.png](https://support.nordvpn.com/hc/article_attachments/20317688305297) Optional Kill Switch set up (for advanced users):Navigate to Administration > Scripts and under Firewall paste one of the following scripts. * Every client in LAN will lose internet connection in case of a VPN drop:WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -p udp -o $WAN_IF -j REJECT --reject-with udp-reset * Only a specified IP address will lose internet access in case of a VPN drop:WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -s `ip address` -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -s `ip address` -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -s `ip address` -p udp -o $WAN_IF -j REJECT --reject-with udp-reset",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFt0ZN6EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJCL2hjL2VuLXVzL2FydGljbGVzLzIwMzE3Njc1Mjg1Nzc3LUhvdy10by1zZXQtdXAtVlBOLW9uLVRvbWF0bwY7CFQ6CXJhbmtpBg%3D%3D--7766d664e5780fb7ef0f9cb3426ca4e506300cff Not sure if your router is supported and/or can't find it on the list above?,"First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--5edeacbf2826544d4c968be95d6c190084abde2c Setting up a router with NordVPN,"The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN). Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol. ## Setup tutorials for supported routers and firmware: * [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware) * [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN) * [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN) * [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/) * [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/) * [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN) * [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN) * [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN) * [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN) * [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN) * [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN) * [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN) * [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato) * [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN) * [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN) * [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN) * [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN) * Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/)) ## Not sure if your router is supported and/or can't find it on the list above? First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN). If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer. If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--5edeacbf2826544d4c968be95d6c190084abde2c Padavan setup with NordVPN,"This tutorial explains how to connect your Padavan firmware router to NordVPN using the OpenVPN protocol. First things first, these changes are made in the web configuration panel of your router. You can access it by visiting the local IP of your router from your web browser. The two most common, default local IPs that most routers have are 192.168.1.1 or 192.168.0.1 - you can access these by opening [http://192.168.1.1](http://192.168.1.1/) or [http://192.168.0.1](http://192.168.0.1/admin/index.html#/home) in your browser. The default IP, username and password are listed in your router’s User Manual. 1. Please access your router and navigate to VPN Client -> Settings tab. 2. Select Enable VPN Client and fill in the fields as follows: Remote VPN Server (IP or DNS host): for the sake of the tutorial, we have used se22.nordvpn.com, but personally, you should connect automatically to the suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576790889233) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576790893073) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576817138321) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576817142673)![](https://support.nordvpn.com/hc/article_attachments/29576817147409) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773623865233) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773620783889) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576790908945) Login: Your NordVPN service usernamePassword: Your NordVPN service passwordAuthentication Algorithm: SHA-512Encryption Cipher Algorithm: AES-256-CBCEnable LZO for Data Compression: Disable You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576790908945) Open the OpenVPN Extended Configuration menu and paste the following code block: remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0# log /tmp/vpn.log### Syslog verbose levelverb 3mute 10 ![padavan.png](https://support.nordvpn.com/hc/article_attachments/20323027217681) If you wish to use TCP protocol instead, change the Transport option to TCP, and Port to 443. 3. Press Apply and then select OpenVPN Certificates & Keys Copy our servers CA certificate into ca.crt field and Static Key into ta.key field. You can download these certificates and keys using this link: ![](https://support.nordvpn.com/hc/article_attachments/22691132407441) 4. After connecting to our service you should make your changes permanent. You can do it in three ways: • Run in console command ""mtd_storage.sh save"";• On the page Advanced Settings -> Administration -> Settings press button ""Commit"" to the right of the item ""Commit Internal Storage to Flash Memory Now"";• Reboot router by pressing the Reboot button to the right of ""Logout"" button. 5. You should also use NordVPN DNS servers to protect against DNS leaks. You can see the setting in the image below: ![](https://support.nordvpn.com/hc/article_attachments/22691132434961)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHNpdN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzMDQxMTM1ODg5LVBhZGF2YW4tc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--c1efec794cb92af5d33ee61857771b080058dd5c Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kJ--997c57fc54e92a6db9ae08b5cdcef891f78fd72f pfSense 2.4.4 VPN setup,"Please note: if you are using pfSense 2.4.5 you will need to follow this tutorial instead. Likewise, in case you have pfSense 2.5 use this tutorial instead. ## Here are the steps on how to set up OpenVPN on pfSense 2.4.4: 1. To set up VPN on pfSense 2.4.4, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Untitled.png](https://support.nordvpn.com/hc/article_attachments/20350036795409)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576588048401) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576613859473) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576613867665) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576613876113)![](https://support.nordvpn.com/hc/article_attachments/29576588101009) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773621009425) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773621013265) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576588115217) Fill in the fields as follows:Descriptive Name: NordVPN_NL120_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: leave unchecked;Server mode: Peer to Peer (SSL/TLS);Protocol: UDP on IPv4 only (you can also use TCP in the case that you [experience issues with UDP](https://support.nordvpn.com/hc/en-us/articles/20347119467409-Issue-TLS-key-negotiation-failed-to-occur));Device mode: tun – Layer 3 Tunnel Mode;Interface: WAN;Local port: leave blank;Server host or address: the hostname of the server recommended to you (in our case, it’s nl120.nordvpn.com);Server port: 1194 (use 443 if you use TCP);Proxy host or address: leave blank;Proxy port: leave blank;Proxy Authentication: none;Description: Any name you like. We will use NordVPN.![pfs1.png](https://support.nordvpn.com/hc/article_attachments/20350069361553)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields.You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576588115217) Authentication Retry: leave unchecked.![pfs2.png](https://support.nordvpn.com/hc/article_attachments/20350069383953)CRYPTOGRAPHIC SETTINGSTLS Configuration: CheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationPeer certificate authority: NordVPN_NL120_CAPeer Certificate Revocation list: do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: Check the boxNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![pfs3.png](https://support.nordvpn.com/hc/article_attachments/20350036852369)TUNNEL SETTINGSIPv4 tunnel network: leave blankIPv6 tunnel network: leave blankIPv4 remote network(s): leave blankIPv6 remote network(s): leave blankLimit outgoing bandwidth: leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-service: leave uncheckedDon’t pull routes: leave uncheckedDon’t add/remove routes: check the box![3OfKnLDMUw.png](https://support.nordvpn.com/hc/article_attachments/20350069398033)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: leave uncheckedSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![pfs5.png](https://support.nordvpn.com/hc/article_attachments/20350069403281)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN NL120 interface.![Untitled7.png](https://support.nordvpn.com/hc/article_attachments/20350069407889)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: checkDescription: NordVPNMac Address: leave blankMTU: leave blankMSS: leave blank Do not change anything else. Just scroll down to the bottom and press Save.![pfs6.png](https://support.nordvpn.com/hc/article_attachments/20350036893585) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: check the boxListen port: leave as isEnable SSL/TLS Service: uncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: uncheckDNS Query Forwarding: checkDHCP Registration: checkStatic DHCP: checkClick Save.![pfs7.png](https://support.nordvpn.com/hc/article_attachments/20350069432721) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: checkHide Version: checkADVANCED RESOLVER OPTIONS:Prefetch Support: checkPrefetch DNS Key Support: checkClick Save.![pfs8.png](https://support.nordvpn.com/hc/article_attachments/20350036914833) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Four rules will appear. Leave all the rules untouched and add a new one. 1. Interface: NordVPN. 2. Source: your LAN subnet. 3. Click Save. At the end, it should look like this: ![pfs9.png](https://support.nordvpn.com/hc/article_attachments/20350036927249)![nat-outbound_1024.png](https://support.nordvpn.com/hc/article_attachments/20350036947089) 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule. 1. Press on Show Advanced Options 2. Change Gateway to NordVPN 3. Click Save. Now it should look like this:![pfs10.png](https://support.nordvpn.com/hc/article_attachments/20350069476241) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4-…Click Save.![pfs11.png](https://support.nordvpn.com/hc/article_attachments/20350036961425) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![Untitled15.png](https://support.nordvpn.com/hc/article_attachments/20350069496337) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![Untitled16.png](https://support.nordvpn.com/hc/article_attachments/20350069506833) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). In case you woud like to setup selective VPN routing, click [here](https://support.nordvpn.com/hc/en-us/articles/20370642641169-pfSense-2-4-4-selective-Routing).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEfFQiCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2BL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ5NjkwNjUwMzg1LXBmU2Vuc2UtMi00LTQtVlBOLXNldHVwBjsIVDoJcmFua2kH--187a0af7e7b9165d468a36079a34cd5607376214 Does NordVPN support OpenWrt?,"Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--425c837fa232c28d6a8afbc0daea167f0d36c021 OpenWrt setup with NordVPN,"## Does NordVPN support OpenWrt? Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions. This article provides two OpenWrt setup guides: * GUI interface instructions (simplified version) * CLI instructions (more advanced) If any issues arise, feel free to contact our support team for further help! This is an advanced tutorial, but it also provides some simpler instructions. ## GUI instructions In this guide, we will show you how to set up a NordVPN connection on routers using OpenWrt firmware via the LuCI web interface. 1. Access the LuCI interface of your OpenWrt router by entering its local IP address into your internet browser and logging in. The default IP address is 192.168.1.1 and the username is root.![1 \(8\).png](https://support.nordvpn.com/hc/article_attachments/20340177160081)By default, there is no password set up, so you may leave this slot empty, however, when you log in you will get a message to set up a password.![image__17_.png](https://support.nordvpn.com/hc/article_attachments/20340192646161)In order to do so, click on System > Administration and you may set up a password there. 2. Once you have logged in, select the System tab and choose Software.![2 \(10\).png](https://support.nordvpn.com/hc/article_attachments/20340225333905) 3. Click the “Update lists” button and wait for the process to finish and click “Dismiss”. 4. Install the following packages by typing in their name in the “Filter” field and clicking “Install…”. 1. openvpn-openssl 2. ip-full 3. luci-app-openvpn![3 \(7\).png](https://support.nordvpn.com/hc/article_attachments/20340176387985) 5. Click “Save & Apply” and refresh the router page. Now you should see a new tab called VPN. Click on it and choose OpenVPN from the dropdown. 6. Now you need to download OpenVPN client configuration files. You can be connected to a recommended server via your NordAccount. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) For the purpose of this guide, we will be using the us5104.nordvpn.com server. 1. Under the “OVPN configuration file upload” section name the VPN connection in the “Instance name” field (we have named it “nordvpn_us”.) After that, click on the “Choose File” button, locate the downloaded server file and click “Upload”.![5 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20340192655121) 2. In the “OpenVPN instances” section, click the “Edit” button next to the instance you have just created.![7 \(2\).png](https://support.nordvpn.com/hc/article_attachments/20340225342993) 3. In the lower field, enter your NordVPN service credential username and password into separate lines.usernamepassword![9.png](https://support.nordvpn.com/hc/article_attachments/20340177173009) You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Now, copy the path to the credentials file that is given right above the field containing the credentials and paste it next to the “auth-user-pass” line in the “Config file” section above.It should look like this: auth-user-pass /etc/openvpn/nordvpn_us.auth![11.png](https://support.nordvpn.com/hc/article_attachments/20340192676625) 2. Click on the Save button at the bottom. 3. Click on the “Network” tab at the top of the page and choose “Interfaces“. 4. Select the “Add new interface…” button and name it “nordvpntun”. 5. Click on the “Protocol” dropdown menu and choose “Unmanaged”. 6. In the “Interface” dropdown, enter the name “tun0” at the bottom -- custom -- field and press the Enter key.![13.png](https://support.nordvpn.com/hc/article_attachments/20340208221713) 7. Click the “Create interface” and “Save” buttons. 8. Choose the “Network” tab at the top once more and head to the “Firewall” section. 9. Click the “Add” button and adjust it as follows: 1. Name it “vpnfirewall”; 2. Set the “Input” option as “Reject”; 3. Leave “Output” as “Accept” and “Forward” as “Reject”; 4. Check the “Masquerading” option; 5. Check the “MSS clamping” option; 6. From the “Covered Networks” dropdown menu choose “nordvpntun”; 7. In the “Allow forward from source zones” dropdown menu, choose “lan”; 8. Click the “Save” button.![15.png](https://support.nordvpn.com/hc/article_attachments/20340176414737) 10. In the “Zones” section, find the zone named “lan”, and click on the “Edit” button.![16.png](https://support.nordvpn.com/hc/article_attachments/20340163882001) 11. In the “Allow forward to destination zones” dropdown check the “nordvpntun” entry.![18.png](https://support.nordvpn.com/hc/article_attachments/20340225368465) 12. Once more, click “Network'' at the top of the page and then choose “DHCP and DNS” from the dropdown list. 13. In the “General Settings” tab, find the “DNS forwardings” option and enter NordVPN DNS addresses there. The addresses are: 103.86.96.100 and 103.86.99.100![20.png](https://support.nordvpn.com/hc/article_attachments/20340176423057) 14. Go to the “Resolv and Hosts Files” tab, check the “Ignore resolve file” checkbox, and click the “Save & Apply” button.![21.png](https://support.nordvpn.com/hc/article_attachments/20340192693649) 15. Lastly, please head back to the “VPN” > “OpenVPN” tab. 16. In the “OpenVPN instances” section, check the “Enable” option next to the NordVPN option in the list, and click the “Save & Apply” button.![23.png](https://support.nordvpn.com/hc/article_attachments/20340208237585) 17. Click the “Start” button next to the created NordVPN instance to connect to the VPN server. When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected”If you wish to disconnect the VPN connection, you can click on the “Stop” button next to the NordVPN option in the “VPN” > “OpenVPN” > “OpenVPN instances'' section. ## CLI instructions If you're looking for a more advanced tutorial, follow this guide instead. To gain the benefits of a VPN on OpenWrt, you need a router with both OpenWrt firmware and an enabled OpenVPN client. The main page of the firmware is . 1. In order to start, you would need to access your router via SSH using its LAN IP address. By default, the IP address is set to 192.168.1.1 and the username is root, however, the IP address may differ if you changed any of the default values. 2. The OpenVPN package is not included in the firmware image by default. To install it, please run the following commands:opkg updateopkg install openvpn-opensslopkg install ip-fullAdditionally, you may install the LuCI component of the OpenVPN configuration, however, it is optional. You can do so by running this command:opkg install luci-app-openvpn 3. Once you have installed the OpenVPN package, you can make it launch automatically whenever the router starts by running this command:/etc/init.d/openvpn enable 4. Next, you will need to download the server configuration files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. For this guide, we used the server uk2054.nordvpn.com, however, you should use the server that the website suggests for you.To download a server file, choose the country where you wish to connect, click on “Show available protocols”, right-click on “Download config” for “OpenVPN TCP” or “OpenVPN UDP” and choose “Copy link address”.After that, return to your SSH session and run the following command:wget -P /etc/openvpn However, make sure to use the link you copied for your specific server file. This command will download the configuration file to the /etc/openvpn directory for easy access.Alternatively, you may download the server configuration file on a different machine and transfer it to the OpenWrt router using alternate methods, such as SCP or SFTP protocols.For older OpenWrt builds:You can simply download an archive here . In the downloaded archive, you will find the corresponding files with .crt and .key extensions. The files are specific for each VPN server. 2. The OpenVPN configuration for NordVPN requires you to enter your NordVPN service credential username and password every time OpenVPN starts. However, we will make some adjustments so the credentials would be provided automatically.First, to make the process easier, we will install the nano text editor by running the following command:opkg install nanoOtherwise, you may use the built-in vi text editor. For more information regarding text editors, please refer to this article: .Now, open the downloaded server configuration file using the nano text editor. In our case, the command would be:nano /etc/openvpn/uk2054.nordvpn.com.udp.ovpnAfter that, append the word “secret” (without quotation marks) to the string “auth-user-pass”. The resulting line should be:auth-user-pass secretNow, we need to create a new file named secret, where the NordVPN service credentials will be stored. To do so, run the following command:nano /etc/openvpn/secretIt will create the new file and open it using the nano text editor.In the first line of the file enter your NordVPN service username, and the second - NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Configure OpenVPN using the downloaded configuration file in one of two ways: 1. Change the file’s extension from .ovpn to .conf, which will allow OpenVPN to find it automatically by its extension.To do so, you can use the mv command:mv /etc/openvpn/uk2054.nordvpn.com.udp.ovpn /etc/openvpn/uk2054.nordvpn.com.udp.conf 2. Specify the file name in “/etc/config/openvpn” by using the following “uci” commands:uci set openvpn.nordvpn=openvpnuci set openvpn.nordvpn.enabled='1'uci set openvpn.nordvpn.config='/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'uci commit openvpnAfter that, the file “/etc/config/openvpn” should contain the following appended strings:config openvpn 'nordvpn'option enabled '1'option config '/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'You can check by running this command:tail /etc/config/openvpnYou may also change the file’s extension from .ovpn to .conf and specify it in the file “/etc/config/openvpn” - in that case, however, OpenVPN will start with this configuration file just once. 2. Create a new network interface by running the following commands:uci set network.nordvpntun=interfaceuci set network.nordvpntun.proto='none'uci set network.nordvpntun.ifname='tun0'uci commit networkThe file “/etc/config/network” should contain the following appended strings, if everything was done properly:config interface 'nordvpntun'option proto 'none'option ifname 'tun0'It can be checked by using the tail /etc/config/network command. 3. Create a new firewall zone and add a forwarding rule from LAN to VPN by running the following commands:uci add firewall zoneuci set firewall.@zone[-1].name='vpnfirewall'uci set firewall.@zone[-1].input='REJECT'uci set firewall.@zone[-1].output='ACCEPT'uci set firewall.@zone[-1].forward='REJECT'uci set firewall.@zone[-1].masq='1'uci set firewall.@zone[-1].mtu_fix='1'uci add_list firewall.@zone[-1].network='nordvpntun'uci add firewall forwardinguci set firewall.@forwarding[-1].src='lan'uci set firewall.@forwarding[-1].dest='vpnfirewall'uci commit firewallIf done correctly, the file “/etc/config/firewall” should contain the following appended strings:config zoneoption name 'vpnfirewall'option input 'REJECT'option output 'ACCEPT'option forward 'REJECT'option masq '1'option mtu_fix '1'list network 'nordvpntun'config forwardingoption src 'lan'option dest 'vpnfirewall'You can check by running tail -13 /etc/config/firewall command. This will display the last 13 lines, which should contain the aforementioned strings. 4. Now you need to configure the DNS servers. The simplest approach is to use NordVPN DNS for the WAN interface of the router. To add NordVPN DNS, run the following commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='103.86.96.100'uci add_list network.wan.dns='103.86.99.100'uci commitIf you receive an error message “uci: Entry not found” after running the uci del network.wan.dns command, you can disregard it.The file “/etc/config/network” should contain the section ‘wan’ with the three bottom strings appended:config interface 'wan'<...>option peerdns '0'list dns '103.86.96.100'list dns '103.86.99.100'You can check by running the cat /etc/config/network command and finding the ‘wan’ interface in the output.You can also add different DNS addresses, such as Google’s by running these commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='8.8.8.8'uci add_list network.wan.dns='8.8.4.4'uci commitThe appended strings should be similar to the previous ones. (Optional) To prevent traffic leakage in case the VPN tunnel disconnects, you can open the “/etc/firewall.user” file using a text editor and add the following content to it:# This file is interpreted as a shell script. # Put your custom iptables rules here, and they will be executed with each firewall (re-)start # Internal uci firewall chains are flushed and recreated on reload, so # put custom rules into the root chains, e.g. INPUT or FORWARD, or into the # special user chains, e.g. input_wan_rule or postrouting_lan_rule. if (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi Additionally, you should create a file called “99-prevent-leak” in the folder “/etc/hotplug.d/iface” by running nano /etc/hotplug.d/iface/99-prevent-leak and adding the following content to the file:#!/bin/sh if [ ""$ACTION"" = ifup ] && (ip a s tun0 up) && (iptables -C forwarding_rule -j REJECT); then iptables -D forwarding_rule -j REJECT fi if [ ""$ACTION"" = ifdown ] && (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi In some cases, the OpenVPN connection can crash with a log output similar to “couldn’t resolve host…”. In this case, the VPN tunnel itself remains, however, the connection is lost. To reconnect to it automatically, first open the “/etc/rc.local” file using a text editor and add the following line:/etc/openvpn/reconnect.sh & In addition, you need to create the “reconnect.sh” file in the “/etc/openvpn” directory. It can be done by running the nano /etc/openvpn/reconnect.sh command. In the file, enter the following script contents: #!/bin/sh n=10 while sleep 50; do t=$(ping -c $n 8.8.8.8 | grep -o -E '[0-9]+ packets r' | grep -o -E '[0-9]+') if [ ""$t"" -eq 0 ]; then /etc/init.d/openvpn restart fi done When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected.” If you wish to disconnect the VPN connection, run the following command: service openvpn stop",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEbvO97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--425c837fa232c28d6a8afbc0daea167f0d36c021 Sabai setup with NordVPN,"This tutorial explains how to connect your Sabai router to NordVPN using the OpenVPN protocol. First things first, these changes are made in the web configuration panel of your router. You can access it by visiting the local IP of your router from your web browser. The two most common, default local IPs that most routers have are 192.168.1.1 or 192.168.0.1 - you can access these by opening [http://192.168.1.1](http://192.168.1.1/) or [http://192.168.0.1](http://192.168.0.1/admin/index.html#/home) in your browser. The default IP, username and password are listed in your router’s User Manual. 1. Access your Sabai router (default IP address of Sabai routers is: 192.168.199.1) 2. Once you access your router, press on Network which is in the top left corner and select OpenVPN![1 _5_.PNG](https://support.nordvpn.com/hc/article_attachments/20323512335249)3. Press Choose File and import one of our .ovpn server configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/30215671224209) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/30215656491025) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790308369) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773790313617)![](https://support.nordvpn.com/hc/article_attachments/31773790315793) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/30215671226897) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/30215671228817) 4. Wait until the import process finishes. Click Show File and Edit.![3 _3_.PNG](https://support.nordvpn.com/hc/article_attachments/20323527206289)![6 _1_.PNG](https://support.nordvpn.com/hc/article_attachments/20323512341905)5. Enter your NordVPN service credentials and click Done.![5 _4_.PNG](https://support.nordvpn.com/hc/article_attachments/20323498104721) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/30215671232785) 6. Press Start in order to connect to a VPN server.![8 _1_.PNG](https://support.nordvpn.com/hc/article_attachments/20323527218833)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEbvO97EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2FL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTEyMzU5Njk3LVNhYmFpLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--03d796d8a890adf9c534457995fe0e75df315b6d Does NordVPN support OpenWrt?,"Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--599dfbd451c19f52b941549ac047dbc3569c34a1 OpenWrt setup with NordVPN,"## Does NordVPN support OpenWrt? Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions. This article provides two OpenWrt setup guides: * GUI interface instructions (simplified version) * CLI instructions (more advanced) If any issues arise, feel free to contact our support team for further help! This is an advanced tutorial, but it also provides some simpler instructions. ## GUI instructions In this guide, we will show you how to set up a NordVPN connection on routers using OpenWrt firmware via the LuCI web interface. 1. Access the LuCI interface of your OpenWrt router by entering its local IP address into your internet browser and logging in. The default IP address is 192.168.1.1 and the username is root.![1 \(8\).png](https://support.nordvpn.com/hc/article_attachments/20340177160081)By default, there is no password set up, so you may leave this slot empty, however, when you log in you will get a message to set up a password.![image__17_.png](https://support.nordvpn.com/hc/article_attachments/20340192646161)In order to do so, click on System > Administration and you may set up a password there. 2. Once you have logged in, select the System tab and choose Software.![2 \(10\).png](https://support.nordvpn.com/hc/article_attachments/20340225333905) 3. Click the “Update lists” button and wait for the process to finish and click “Dismiss”. 4. Install the following packages by typing in their name in the “Filter” field and clicking “Install…”. 1. openvpn-openssl 2. ip-full 3. luci-app-openvpn![3 \(7\).png](https://support.nordvpn.com/hc/article_attachments/20340176387985) 5. Click “Save & Apply” and refresh the router page. Now you should see a new tab called VPN. Click on it and choose OpenVPN from the dropdown. 6. Now you need to download OpenVPN client configuration files. You can be connected to a recommended server via your NordAccount. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) For the purpose of this guide, we will be using the us5104.nordvpn.com server. 1. Under the “OVPN configuration file upload” section name the VPN connection in the “Instance name” field (we have named it “nordvpn_us”.) After that, click on the “Choose File” button, locate the downloaded server file and click “Upload”.![5 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20340192655121) 2. In the “OpenVPN instances” section, click the “Edit” button next to the instance you have just created.![7 \(2\).png](https://support.nordvpn.com/hc/article_attachments/20340225342993) 3. In the lower field, enter your NordVPN service credential username and password into separate lines.usernamepassword![9.png](https://support.nordvpn.com/hc/article_attachments/20340177173009) You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Now, copy the path to the credentials file that is given right above the field containing the credentials and paste it next to the “auth-user-pass” line in the “Config file” section above.It should look like this: auth-user-pass /etc/openvpn/nordvpn_us.auth![11.png](https://support.nordvpn.com/hc/article_attachments/20340192676625) 2. Click on the Save button at the bottom. 3. Click on the “Network” tab at the top of the page and choose “Interfaces“. 4. Select the “Add new interface…” button and name it “nordvpntun”. 5. Click on the “Protocol” dropdown menu and choose “Unmanaged”. 6. In the “Interface” dropdown, enter the name “tun0” at the bottom -- custom -- field and press the Enter key.![13.png](https://support.nordvpn.com/hc/article_attachments/20340208221713) 7. Click the “Create interface” and “Save” buttons. 8. Choose the “Network” tab at the top once more and head to the “Firewall” section. 9. Click the “Add” button and adjust it as follows: 1. Name it “vpnfirewall”; 2. Set the “Input” option as “Reject”; 3. Leave “Output” as “Accept” and “Forward” as “Reject”; 4. Check the “Masquerading” option; 5. Check the “MSS clamping” option; 6. From the “Covered Networks” dropdown menu choose “nordvpntun”; 7. In the “Allow forward from source zones” dropdown menu, choose “lan”; 8. Click the “Save” button.![15.png](https://support.nordvpn.com/hc/article_attachments/20340176414737) 10. In the “Zones” section, find the zone named “lan”, and click on the “Edit” button.![16.png](https://support.nordvpn.com/hc/article_attachments/20340163882001) 11. In the “Allow forward to destination zones” dropdown check the “nordvpntun” entry.![18.png](https://support.nordvpn.com/hc/article_attachments/20340225368465) 12. Once more, click “Network'' at the top of the page and then choose “DHCP and DNS” from the dropdown list. 13. In the “General Settings” tab, find the “DNS forwardings” option and enter NordVPN DNS addresses there. The addresses are: 103.86.96.100 and 103.86.99.100![20.png](https://support.nordvpn.com/hc/article_attachments/20340176423057) 14. Go to the “Resolv and Hosts Files” tab, check the “Ignore resolve file” checkbox, and click the “Save & Apply” button.![21.png](https://support.nordvpn.com/hc/article_attachments/20340192693649) 15. Lastly, please head back to the “VPN” > “OpenVPN” tab. 16. In the “OpenVPN instances” section, check the “Enable” option next to the NordVPN option in the list, and click the “Save & Apply” button.![23.png](https://support.nordvpn.com/hc/article_attachments/20340208237585) 17. Click the “Start” button next to the created NordVPN instance to connect to the VPN server. When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected”If you wish to disconnect the VPN connection, you can click on the “Stop” button next to the NordVPN option in the “VPN” > “OpenVPN” > “OpenVPN instances'' section. ## CLI instructions If you're looking for a more advanced tutorial, follow this guide instead. To gain the benefits of a VPN on OpenWrt, you need a router with both OpenWrt firmware and an enabled OpenVPN client. The main page of the firmware is . 1. In order to start, you would need to access your router via SSH using its LAN IP address. By default, the IP address is set to 192.168.1.1 and the username is root, however, the IP address may differ if you changed any of the default values. 2. The OpenVPN package is not included in the firmware image by default. To install it, please run the following commands:opkg updateopkg install openvpn-opensslopkg install ip-fullAdditionally, you may install the LuCI component of the OpenVPN configuration, however, it is optional. You can do so by running this command:opkg install luci-app-openvpn 3. Once you have installed the OpenVPN package, you can make it launch automatically whenever the router starts by running this command:/etc/init.d/openvpn enable 4. Next, you will need to download the server configuration files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. For this guide, we used the server uk2054.nordvpn.com, however, you should use the server that the website suggests for you.To download a server file, choose the country where you wish to connect, click on “Show available protocols”, right-click on “Download config” for “OpenVPN TCP” or “OpenVPN UDP” and choose “Copy link address”.After that, return to your SSH session and run the following command:wget -P /etc/openvpn However, make sure to use the link you copied for your specific server file. This command will download the configuration file to the /etc/openvpn directory for easy access.Alternatively, you may download the server configuration file on a different machine and transfer it to the OpenWrt router using alternate methods, such as SCP or SFTP protocols.For older OpenWrt builds:You can simply download an archive here . In the downloaded archive, you will find the corresponding files with .crt and .key extensions. The files are specific for each VPN server. 2. The OpenVPN configuration for NordVPN requires you to enter your NordVPN service credential username and password every time OpenVPN starts. However, we will make some adjustments so the credentials would be provided automatically.First, to make the process easier, we will install the nano text editor by running the following command:opkg install nanoOtherwise, you may use the built-in vi text editor. For more information regarding text editors, please refer to this article: .Now, open the downloaded server configuration file using the nano text editor. In our case, the command would be:nano /etc/openvpn/uk2054.nordvpn.com.udp.ovpnAfter that, append the word “secret” (without quotation marks) to the string “auth-user-pass”. The resulting line should be:auth-user-pass secretNow, we need to create a new file named secret, where the NordVPN service credentials will be stored. To do so, run the following command:nano /etc/openvpn/secretIt will create the new file and open it using the nano text editor.In the first line of the file enter your NordVPN service username, and the second - NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Configure OpenVPN using the downloaded configuration file in one of two ways: 1. Change the file’s extension from .ovpn to .conf, which will allow OpenVPN to find it automatically by its extension.To do so, you can use the mv command:mv /etc/openvpn/uk2054.nordvpn.com.udp.ovpn /etc/openvpn/uk2054.nordvpn.com.udp.conf 2. Specify the file name in “/etc/config/openvpn” by using the following “uci” commands:uci set openvpn.nordvpn=openvpnuci set openvpn.nordvpn.enabled='1'uci set openvpn.nordvpn.config='/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'uci commit openvpnAfter that, the file “/etc/config/openvpn” should contain the following appended strings:config openvpn 'nordvpn'option enabled '1'option config '/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'You can check by running this command:tail /etc/config/openvpnYou may also change the file’s extension from .ovpn to .conf and specify it in the file “/etc/config/openvpn” - in that case, however, OpenVPN will start with this configuration file just once. 2. Create a new network interface by running the following commands:uci set network.nordvpntun=interfaceuci set network.nordvpntun.proto='none'uci set network.nordvpntun.ifname='tun0'uci commit networkThe file “/etc/config/network” should contain the following appended strings, if everything was done properly:config interface 'nordvpntun'option proto 'none'option ifname 'tun0'It can be checked by using the tail /etc/config/network command. 3. Create a new firewall zone and add a forwarding rule from LAN to VPN by running the following commands:uci add firewall zoneuci set firewall.@zone[-1].name='vpnfirewall'uci set firewall.@zone[-1].input='REJECT'uci set firewall.@zone[-1].output='ACCEPT'uci set firewall.@zone[-1].forward='REJECT'uci set firewall.@zone[-1].masq='1'uci set firewall.@zone[-1].mtu_fix='1'uci add_list firewall.@zone[-1].network='nordvpntun'uci add firewall forwardinguci set firewall.@forwarding[-1].src='lan'uci set firewall.@forwarding[-1].dest='vpnfirewall'uci commit firewallIf done correctly, the file “/etc/config/firewall” should contain the following appended strings:config zoneoption name 'vpnfirewall'option input 'REJECT'option output 'ACCEPT'option forward 'REJECT'option masq '1'option mtu_fix '1'list network 'nordvpntun'config forwardingoption src 'lan'option dest 'vpnfirewall'You can check by running tail -13 /etc/config/firewall command. This will display the last 13 lines, which should contain the aforementioned strings. 4. Now you need to configure the DNS servers. The simplest approach is to use NordVPN DNS for the WAN interface of the router. To add NordVPN DNS, run the following commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='103.86.96.100'uci add_list network.wan.dns='103.86.99.100'uci commitIf you receive an error message “uci: Entry not found” after running the uci del network.wan.dns command, you can disregard it.The file “/etc/config/network” should contain the section ‘wan’ with the three bottom strings appended:config interface 'wan'<...>option peerdns '0'list dns '103.86.96.100'list dns '103.86.99.100'You can check by running the cat /etc/config/network command and finding the ‘wan’ interface in the output.You can also add different DNS addresses, such as Google’s by running these commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='8.8.8.8'uci add_list network.wan.dns='8.8.4.4'uci commitThe appended strings should be similar to the previous ones. (Optional) To prevent traffic leakage in case the VPN tunnel disconnects, you can open the “/etc/firewall.user” file using a text editor and add the following content to it:# This file is interpreted as a shell script. # Put your custom iptables rules here, and they will be executed with each firewall (re-)start # Internal uci firewall chains are flushed and recreated on reload, so # put custom rules into the root chains, e.g. INPUT or FORWARD, or into the # special user chains, e.g. input_wan_rule or postrouting_lan_rule. if (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi Additionally, you should create a file called “99-prevent-leak” in the folder “/etc/hotplug.d/iface” by running nano /etc/hotplug.d/iface/99-prevent-leak and adding the following content to the file:#!/bin/sh if [ ""$ACTION"" = ifup ] && (ip a s tun0 up) && (iptables -C forwarding_rule -j REJECT); then iptables -D forwarding_rule -j REJECT fi if [ ""$ACTION"" = ifdown ] && (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi In some cases, the OpenVPN connection can crash with a log output similar to “couldn’t resolve host…”. In this case, the VPN tunnel itself remains, however, the connection is lost. To reconnect to it automatically, first open the “/etc/rc.local” file using a text editor and add the following line:/etc/openvpn/reconnect.sh & In addition, you need to create the “reconnect.sh” file in the “/etc/openvpn” directory. It can be done by running the nano /etc/openvpn/reconnect.sh command. In the file, enter the following script contents: #!/bin/sh n=10 while sleep 50; do t=$(ping -c $n 8.8.8.8 | grep -o -E '[0-9]+ packets r' | grep -o -E '[0-9]+') if [ ""$t"" -eq 0 ]; then /etc/init.d/openvpn restart fi done When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected.” If you wish to disconnect the VPN connection, run the following command: service openvpn stop",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--599dfbd451c19f52b941549ac047dbc3569c34a1 Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kI--5dc514bbd8744b98bbd18a5fef5225a8db6ea4b3 EdgeRouter and Ubiquiti setup with NordVPN,"EdgeRouter routers with EdgeOS firmware version 2.0.9 and later support long passwords and can be used to establish a connection to our servers using the [OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN). If you are using an older version of the firmware, please update it before following this guide. Instructions on how to update the router firmware can be found on the [official Ubiquiti website](https://help.ui.com/hc/en-us/articles/205146110-EdgeRouter-How-to-Upgrade-the-EdgeOS-Firmware). Here are the instructions on how to set up an OpenVPN connection to NordVPN servers on EdgeRouter via SSH: 1. Create a new file on your computer and call it ""nordvpnauth.txt. ""Open it and type in your NordVPN service username in the first line and NordVPN service password in the second line:usernamepasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29599346754321) 2. Go to your NordAccount dashboard to download your manual connection configuration files: Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29599346748433) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29599340559761) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790256785) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773820712977)![](https://support.nordvpn.com/hc/article_attachments/31773820715153) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29599340566161) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29599340568849) 3. Open the downloaded server configuration file (for example, “de978.nordvpn.com.udp1194.ovpn”) and make the following changes: Your configured file should look like this: clientdev tunproto udpremote 5.180.62.90 1194resolv-retry infiniteremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping 15ping-restart 0ping-timer-remreneg-sec 0comp-lzo no remote-cert-tls server auth-user-pass /config/openvpn/nordvpnauth.txtroute-nopull verb 3pullfast-iocipher AES-256-CBCauth SHA512-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----key-direction 1## 2048 bit OpenVPN static key#-----BEGIN OpenVPN Static key V1-----e685bdaf659a25a200e2b9e39e51ff030fc72cf1ce07232bd8b2be5e6c670143f51e937e670eee09d4f2ea5a6e4e69965db852c275351b86fc4ca892d78ae002d6f70d029bd79c4d1c26cf14e9588033cf639f8a74809f29f72b9d58f9b8f5fefc7938eade40e9fed6cb92184abb2cc10eb1a296df243b251df0643d53724cdb5a92a1d6cb817804c4a9319b57d53be580815bcfcb2df55018cc83fc43bc7ff82d51f9b88364776ee9d12fc85cc7ea5b9741c4f598c485316db066d52db4540e212e1518a9bd4828219e24b20d88f598a196c9de96012090e333519ae18d35099427e7b372d348d352dc4c85e18cd4b93f8a56ddb2e64eb67adfc9b337157ff4-----END OpenVPN Static key V1----- --- 4. Now, access your EdgeMax router via SSH: 5. Then perform these commands:sudo -icd /config/mkdir openvpnchmod 770 openvpn 6. If you're using Linux, disconnect from SSH and copy the created “nordvpnauth.txt” and the downloaded “.ovpn” (in this case “de978.nordvpn.com.udp.ovpn”) files into your EdgeMax router's “/config/openvpn” directory via SCP:scp nordvpnauth.txt ubnt@routersIPaddress:/config/openvpnscp de978.nordvpn.com.udp1194.ovpn ubnt@routersIPaddress:/config/openvpnTo copy these files into the EdgeRouter while using Windows, upload them via SFTP. The default port for the SFTP connection is 22: 7. Use SSH again to connect to your router and run the following commands (adjusting some lines according to your network and file names):configureset interfaces openvpn vtun0 config-file /config/openvpn/de978.nordvpn.com.udp.ovpnset interfaces openvpn vtun0 description 'OpenVPN VPN tunnel'commitset service nat rule 5000 description 'OpenVPN Clients'set service nat rule 5000 log disableset service nat rule 5000 outbound-interface vtun0set service nat rule 5000 source address 192.168.1.0/24set service nat rule 5000 type masqueradecommitset protocols static table 1 interface-route 0.0.0.0/0 next-hop-interface vtun0set firewall modify SOURCE_ROUTE rule 10 description 'traffic from 192.168.1.0/24 to vtun0'set firewall modify SOURCE_ROUTE rule 10 source address 192.168.1.0/24set firewall modify SOURCE_ROUTE rule 10 modify table 1set interfaces ethernet eth1 firewall in modify SOURCE_ROUTEcommitsave Note: The last command can also be “ethernet eth2,” depending on which slot is used for the LAN cable, or “switch switch0” if you are using a switch interface. If you are using a different subnet (or want to set up the connection for specific devices only), modify 192.168.1.0/24 on all lines to your values. 8. To check the connection log, type in:run show logScroll down until you see “Initialization sequence completed.” That means your router has successfully connected to our service. You can also check our [“What is my IP?” page](https://nordvpn.com/what-is-my-ip/) to see if you are connected to NordVPN. Additional notes: * Change the line “auth-user-pass” to “auth-user-pass /config/openvpn/nordvpnauth.txt” (without the quotation marks.) * After “auth-user-pass /config/openvpn/nordvpnauth.txt,” insert a new line with “route-nopull” (again, without the quotation marks.) * Save the file. * For UNIX-like machines, use the command “ssh ubnt@routersIPaddress” (no quotation marks) and enter your EdgeRouter password. * For Windows devices, [download this app](https://www.bitvise.com/ssh-client-download). * To disable a VPN, use the following commands:configureset interfaces openvpn vtun0 disablecommitsave * To re-enable a VPN after disabling it, use the following commands:configuredelete interfaces openvpn vtun0 disablecommitsave * To change your VPN server, simply upload a new file to your router (as described in step 6) and use the following commands:configureset interfaces openvpn vtun0 config-file /config/openvpn/new_file.ovpncommitsave",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEeDHF7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxMzg2ODk3MDQxLUVkZ2VSb3V0ZXItYW5kLVViaXF1aXRpLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCQ%3D%3D--05c812a2a0e58a3991ead192228d1f6de05cbbf9 MikroTik IKEv2 setup with NordVPN,"MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router. 1. Open the terminal in your RouterOS settings. 2. Install the NordVPN root certificate by running the following commands:/tool fetch url=""https://downloads.nordcdn.com/certificates/root.der""/certificate import file-name=root.der 3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used ""nl125.nordvpn.com."" Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576415137297) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576415145233) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576389972113) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576389977361)![](https://support.nordvpn.com/hc/article_attachments/29576389982865) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834263239057) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834263242641) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes 9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no 10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="""" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword 11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created ""IP/Firewall/Address"" list to the ""mode-config"" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local 3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHNpdN7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--b1209291f280d6d1546903027288ada6e75d25e3 Not sure if your router is supported and/or can't find it on the list above?,"First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--c002e61fb43a5374749adbdf1ba5ff3bd3a225ba Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kH--4c880bbde979dcf7b312f441e492fa3f2966322a Why Choose FlashRouters?,[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--a8200cd579a2a832340024070b6d30956b24573d Which router should I use with NordVPN?,"It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key. For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers. For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network. ## Why Choose FlashRouters? [FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance: * Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure. * Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections. * Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility. * Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting. ### More NordVPN Recommended Routers Options (OpenVPN Only) Flashrouters also have a few models supporting only OpenVPN connection: * [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support. * [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344). * [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN. ## Configurable devices You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up. Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx. Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware: * DD-WRT: * Tomato: * OpenWRT: * Merlin: The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--a8200cd579a2a832340024070b6d30956b24573d Can I set up Netgear router with VPN,"Netgear is one of the most popular router manufacturer brands. Netgear routers provide great Wi-Fi connection, however, these routers cannot perform as OpenVPN clients. In case you have a Netgear router, check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices#Netgear). If it does, you can flash your router with it. More information on how to install this firmware can be found [here](https://wiki.dd-wrt.com/wiki/index.php/Installation). Note: If you decide to flash your router, you do so at your own risk. Flashing may potentially damage your router and void the warranty, so we cannot help you with the flashing process. Once done, you can follow our tutorial on how to connect to the NordVPN service with [DD-WRT firmware](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN). If you run into any issues, make a screenshot of your router’s VPN configuration page along with the connection log, which can be found under the Status > OpenVPN tab, and send this information to us using the email or chat buttons below the article. If you want an out-of-the-box solution that offers NordVPN’s security and privacy, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They will provide you with a pre-configured router that will deliver top-notch security and performance. To explore other options, find out which routers are compatible with NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHfA3RyEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMjgyNzgxOTgyNDgxLUNhbi1JLXNldC11cC1OZXRnZWFyLXJvdXRlci13aXRoLVZQTgY7CFQ6CXJhbmtpCQ%3D%3D--b5b0be7e81d13e1c53d8a632ba810bc62f7845af MikroTik IKEv2 setup with NordVPN,"MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router. 1. Open the terminal in your RouterOS settings. 2. Install the NordVPN root certificate by running the following commands:/tool fetch url=""https://downloads.nordcdn.com/certificates/root.der""/certificate import file-name=root.der 3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used ""nl125.nordvpn.com."" Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576415137297) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576415145233) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576389972113) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576389977361)![](https://support.nordvpn.com/hc/article_attachments/29576389982865) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834263239057) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834263242641) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes 9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no 10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="""" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword 11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created ""IP/Firewall/Address"" list to the ""mode-config"" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local 3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEeDHF7EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--6b49eda033294cf8be162fe8c9209675c7d46cbd How to Set Up VPN on Asus Router,"Please note: For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN. ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service. ## How to set up an OpenVPN connection with NordVPN on your Asus router: 1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password). 2. After logging into the Control Panel, select VPN in the left sidebar menu. 3. Click on the VPN Client tab at the top of the page. 4. Click the Add profile button at the bottom of the page. 5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes. 1. Download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598012142737) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598003410705) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31771608712209) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31771623181713)![](https://support.nordvpn.com/hc/article_attachments/31771608720145) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598045702801) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598045706641) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598045700625) 1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window. 2. Navigate to the configuration file you have just downloaded and click Open. 3. Click Upload. You should see the message Complete! when the file has been uploaded successfully. 4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK. 5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection. 6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router. 7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGiy%2BBdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGGiO96EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMTk0NDEyNzAwMzA1LUhvdy10by1TZXQtVXAtVlBOLW9uLUFzdXMtUm91dGVyBjsIVDoJcmFua2kG--3ea1a844ebbea06a43f1d052babf9f1c29bbf621 How to set up NordVPN on Asus WRT firmware,"In 2022, Asus introduced a new version of Asus WRT for the following routers: ASUS ZenWiFi XT9, ROG Rapture GT-AXE11000, RT-AX88U, RT-AX86U, RT-AX86S, and RT-AXE7800. If you have an older version, follow our guide on [setting up a VPN connection with older Asus WRT firmware](https://support.nordvpn.com/hc/en-us/articles/20194412700305-How-to-Set-Up-VPN-on-Asus-Router). ## How to set up an OpenVPN connection 1. First, you must log in to your Asus router's control panel. You can do that by typing “192.168.1.1” (or “192.168.50.1” if it does not work) in the address bar of your browser or by entering “router.asus.com” or “asusrouter.com” into the WEB GUI. A window will pop up asking for your username and password. For some router models, “admin” is both the default username and password, but you may also be asked to set up your credentials.![1.png](https://support.nordvpn.com/hc/article_attachments/27923375058449) 2. Once you have logged into the control panel, select “VPN” in the left sidebar menu and click on the “VPN Fusion” tab at the top of the page.![1.png](https://support.nordvpn.com/hc/article_attachments/27923375061905) 3. Click on the “Add profile” or the “+” buttons.![2.png](https://support.nordvpn.com/hc/article_attachments/27923375059985) 4. In the pop-up window, select the “OpenVPN” VPN type and fill in the following fields:Connection name: Any name you likeUsername: Your NordVPN service usernamePassword: Your NordVPN service password![3.png](https://support.nordvpn.com/hc/article_attachments/27923375053329) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575966734737) 1. Now you will need to download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575957999889) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575958004113) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773820664977) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773790227345)![](https://support.nordvpn.com/hc/article_attachments/31773790228881) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29575958007953) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29575958011537) 1. Once you have downloaded the files, go back to the control panel of your router and click the “Import .ovpn” file in the pop-up window.![4.png](https://support.nordvpn.com/hc/article_attachments/27923380387601) 2. After filling in the fields and uploading the “Import .ovpn” configuration file, select which devices you wish to route through a [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/). You can do so by pressing the pen icon in the upper-right corner of the “Device” section.![4.png](https://support.nordvpn.com/hc/article_attachments/27923380389649)Select which devices you wish to include by ticking the checkmark box and clicking “OK.”![6.png](https://support.nordvpn.com/hc/article_attachments/27923380394385) 3. Press ""Apply and enable."" [Your IP address](https://nordvpn.com/what-is-my-ip/) and protection status will be visible at the top of the NordVPN page. Please make sure to refresh the webpage because it might be loaded from the [cache](https://nordvpn.com/blog/what-is-a-cache/). ![t7fi52KTyu.png](https://support.nordvpn.com/hc/article_attachments/27923375067665)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGlQkpzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGGiO96EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMjg2Mzc2NDIwNzUzLUhvdy10by1zZXQtdXAtTm9yZFZQTi1vbi1Bc3VzLVdSVC1maXJtd2FyZQY7CFQ6CXJhbmtpBw%3D%3D--d9febc340e254fe9ae3c48f677a07cf766f86e4c DD-WRT setup with NordVPN,"DD-WRT is custom firmware for routers which support the OpenVPN protocol and is available on a wide variety of routers. You can check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices) and learn how to install DD-WRT firmware on a router [here](https://wiki.dd-wrt.com/wiki/index.php/Installation).This tutorial will show you how to set up a DD-WRT VPN using an OpenVPN connection on your DD-WRT router using the DD-WRT OpenVPN client UI. Alternative setup method: * [Setup via FlashRouters Privacy App](https://support.nordvpn.com/hc/en-us/articles/20462541897617-DD-WRT-setup-with-FlashRouters-Privacy-app) 1. In the DD-WRT Administrative Interface, navigate to Setup > Basic Setup. Under Network Address Server Settings (DHCP), set these NordVPN DNS addresses:Static DNS 1: 103.86.96.100Static DNS 2: 103.86.99.100Static DNS 3: 0.0.0.0 (default)Use DNSMasq for DHCP: CheckedUse DNSMasq for DNS: CheckedDHCP-Authoritative: CheckedThen, Save and Apply settings.![image__18_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20308653339281)If you're setting up two routers, you should change the second router’s local IP address to a different one from the main router's. (In this case, the main router's IP is 192.168.1.1, while the one you’re connecting to a NordVPN server is accessible via 192.168.2.1)2. Navigate to Setup > IPV6. Set IPv6 to Disable, click Save, and then Apply Settings.(this is a recommended step to make sure your IP doesn’t leak) ![ddwrt_openvpn_2.PNG](https://support.nordvpn.com/hc/article_attachments/20308632562833) 3. Navigate to Service > VPN. Under OpenVPN Client, set Start OpenVPN Client to Enable in order to see the options necessary for this configuration. Then set the following:Server IP/Name: For the sake of this tutorial, we used us936.nordvpn.com, but you should connect to a server suggested to you in the server recommendation tab in your NordAccount dashboard. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598592147985) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598592151057) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29598592153617) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29598592156049)![](https://support.nordvpn.com/hc/article_attachments/29598592156817) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773620671633) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773623779089) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) Port: 1194 (or 443 for the TCP protocol)Tunnel Device: TUNTunnel Protocol: UDP (or TCP)Encryption Cipher: AES-256-CBCHash Algorithm: SHA-512User Pass Authentication: EnableUsername, Password: Your NordVPN service credentialsFirst Data Cipher: Not setSecond Data Cipher: Not setThird Data Cipher: Not set Note: If the Username and Password fields are missing, fill in the remaining fields and proceed to step 3.1 You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) ![image__42_.png](https://support.nordvpn.com/hc/article_attachments/20308616464401) Advanced Options: Enable (this will enable additional options) TLS Cipher: NoneLZO Compression: NoNAT: Enable The options not mentioned in this guide should be left with default values.3.1. (Optional, depending on step 3.) If the Username and Password fields are missing, go to Administration > Commands and enter this code: echo ""YOURUSERNAMEYOURPASSWORD"" > /tmp/openvpncl/user.conf/usr/bin/killall openvpn/usr/sbin/openvpn --config /tmp/openvpncl/openvpn.conf --route-up /tmp/openvpncl/route-up.sh --down-pre /tmp/openvpncl/route-down.sh --daemon Replace YOURUSERNAME and YOURPASSWORD with your respective NordVPN service credentials. Click Save Startup and return to the previous VPN tab.4. In the Additional Config box either enter or copy/paste these commands: remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0#log /tmp/vpn.log#Delete `#` in the line below if your router does not have credentials fields and you followed the 3.1 step#auth-user-pass /tmp/openvpncl/user.conf ![ddwrt_openvpn_4.png](https://support.nordvpn.com/hc/article_attachments/20308623036561)5. Open the OpenVPN configuration file you downloaded in Step 3 in any text editor of your preference (preferably WordPad or Notepad++, as regular notepad does not have the correct formatting). 6. When you open the .ovpn file of the server you chose (in our case, us936_nordvpn_com.udp.ovpn) in a text editor, you should see the part of the file (do NOT copy the and tags):![ddwrtconf.png](https://support.nordvpn.com/hc/article_attachments/20308638281489) 7. Copy its contents into the CA Cert field. Make sure the entire text gets pasted, including the-----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.![DDWRTnewCA.png](https://support.nordvpn.com/hc/article_attachments/20308653373841)8. Now go back to the configuration file and scroll down to the part. Copy the contents of the TLS Key:![](https://support.nordvpn.com/hc/article_attachments/22912113870481)9. Paste the contents into the TLS Auth Key field. Make sure the entire text gets pasted in, including the-----BEGIN OpenVPN Static key V1----- and -----END OpenVPN Static key V1----- lines.![DDWRTnewTLS.png](https://support.nordvpn.com/hc/article_attachments/20308632586641)10. After entering the data, click Save, and then Apply Settings. ![ddwrt_openvpn_10.PNG](https://support.nordvpn.com/hc/article_attachments/20308645752849) 11. To verify that the VPN is working, navigate to Status > OpenVPNUnder State, you should see the message ""Client: CONNECTED SUCCESS"".![ddwrt_openvpn_11.PNG](https://support.nordvpn.com/hc/article_attachments/20308653384721)Optional Kill Switch setup (for advanced users):To create a kill switch, go to Administration > Commands and enter this script: WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -p udp -o $WAN_IF -j REJECT --reject-with udp-reset Select Save Firewall, go to Administration > Management > Reboot router. For other options check out our list of routers compatible with NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFxQ3h4EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGGiO96EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJAL2hjL2VuLXVzL2FydGljbGVzLzIwMzA4NjIzMDYxMjY1LURELVdSVC1zZXR1cC13aXRoLU5vcmRWUE4GOwhUOglyYW5raQg%3D--405d487c119f532c482826a399abb551e5fe2979 Not sure if your router is supported and/or can't find it on the list above?,"First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--b225977e451e8a1551f1acf69a17f53902be2324 Setting up a router with NordVPN,"The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN). Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol. ## Setup tutorials for supported routers and firmware: * [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware) * [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN) * [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN) * [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/) * [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/) * [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN) * [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN) * [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN) * [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN) * [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN) * [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN) * [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN) * [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato) * [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN) * [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN) * [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN) * [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN) * Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/)) ## Not sure if your router is supported and/or can't find it on the list above? First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN). If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer. If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--b225977e451e8a1551f1acf69a17f53902be2324 Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGGiO96EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kJ--79be2a59c60b80261b97484db35a2d8eedb24e34 How to check the version of OpenVPN on an AsusWRT-running router,"When having the VPN setup on router level, some connection issues could be caused by the version of OpenVPN. Specifically, if you are using version 2.4.x, you should encounter no OpenVPN-related problems. In case you have OpenVPN 2.3.x, you'll need to either upgrade your router firmware or switch to AsusWRT-Merlin in order to use NordVPN. 1. After you have logged into the control panel of your router, select VPN in the left sidebar menu. ![Asus.png](https://support.nordvpn.com/hc/article_attachments/20466857354001) 2. Press on the VPN Client tab at the top of the page. ![asus3.png](https://support.nordvpn.com/hc/article_attachments/20466834673937) 3. Now, next to the VPN profile, click on 'Activate'. ![firefox_Fhf0UXsFH9.png](https://support.nordvpn.com/hc/article_attachments/20466842810513)4. Now, head to System Log. You will see a detailed indication of your connection status. Scroll to the top, that's where you'll find the OpenVPN version.![asus3 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466857361937)![firefox_0jZ83g9paf.png](https://support.nordvpn.com/hc/article_attachments/20466850180881)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGHHVCdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBGGiO96EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJnL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2ODYzMjc3OTY5LUhvdy10by1jaGVjay10aGUtdmVyc2lvbi1vZi1PcGVuVlBOLW9uLWFuLUFzdXNXUlQtcnVubmluZy1yb3V0ZXIGOwhUOglyYW5raQo%3D--a7bdd8692eee2c85cffaa7f89cfeb9c3fd3f7cdc How to Set Up VPN on Asus Router,"Please note: For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN. ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service. ## How to set up an OpenVPN connection with NordVPN on your Asus router: 1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password). 2. After logging into the Control Panel, select VPN in the left sidebar menu. 3. Click on the VPN Client tab at the top of the page. 4. Click the Add profile button at the bottom of the page. 5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes. 1. Download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598012142737) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598003410705) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31771608712209) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31771623181713)![](https://support.nordvpn.com/hc/article_attachments/31771608720145) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598045702801) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598045706641) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598045700625) 1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window. 2. Navigate to the configuration file you have just downloaded and click Open. 3. Click Upload. You should see the message Complete! when the file has been uploaded successfully. 4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK. 5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection. 6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router. 7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGiy%2BBdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMTk0NDEyNzAwMzA1LUhvdy10by1TZXQtVXAtVlBOLW9uLUFzdXMtUm91dGVyBjsIVDoJcmFua2kG--c57c13fb29c2d0deb7c3c82b99ebe9232b5ce2e9 AsusWRT Merlin setup with NordVPN,"Fortunately, you can use NordVPN with your Asus router. These instructions will help you set up an OpenVPN connection with NordVPN on your ASUS router flashed with AsusWRT-Merlin firmware. The instructions were made using an ASUS RT-AC87U router with version 384.19 of the AsusWRT-Merlin firmware. 1. Log in to the control panel of your router. To do this, open your internet browser and in the address bar enter the router’s address, which is 192.168.1.1 by default. A prompt will appear, asking you to enter your username and password. If you have never changed the username or password, enter the default values admin for the username and admin for the password.![](https://support.nordvpn.com/hc/article_attachments/22689316922897) 2. Once you have signed in, select VPN in the left sidebar.![VPN1.png](https://support.nordvpn.com/hc/article_attachments/20319185441425) 3. In the VPN section, go to the OpenVPN Clients tab.![VPNClient.png](https://support.nordvpn.com/hc/article_attachments/20319170387729) 4. Now you need to download the OpenVPN configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29574481975697) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29574532465553) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/32742462062609) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/32742462065041)![](https://support.nordvpn.com/hc/article_attachments/32742465205265) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29574532467985) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29574532472081) 1. Go back to the router’s control panel and click Choose File….![Choose_File.png](https://support.nordvpn.com/hc/article_attachments/20319185446801) 2. Select the configuration file you have just downloaded and press Open. If you need help deciding which configuration file to choose, feel free to contact our customer support team.![Open.png](https://support.nordvpn.com/hc/article_attachments/20319170392465)We recommend using UDP files that have udp1194 in their names. It means that the configuration will use UDP, which is faster than TCP. 3. Click Upload and wait for the page to refresh.![Upload.png](https://support.nordvpn.com/hc/article_attachments/20319213990033) 4. Once the page has refreshed, most fields will be filled in automatically, except for your NordVPN service username and password — you will have to type those in manually.![Username_Password.png](https://support.nordvpn.com/hc/article_attachments/20319185451409) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29574532478865) 1. Set Accept DNS Configuration to Strict if you are planning to use NordVPN on all your home network devices or Exclusive if you will use it on specific devices. We recommend setting it to Strict.![Strict.png](https://support.nordvpn.com/hc/article_attachments/20319170401681) 2. In the Custom Configuration field, enter this text:remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0#log /tmp/vpn.log![configurations.png](https://support.nordvpn.com/hc/article_attachments/20319214003345) 3. Now you need to configure NordVPN’s DNS settings. In the left sidebar, click WAN. In the Connect to DNS Server automatically field, select No and fill in NordVPN’s DNS servers as follows:103.86.96.100103.86.99.100![asus_merlin.jpg](https://support.nordvpn.com/hc/article_attachments/20319185467921) 4. Click Apply at the bottom of the page and wait a few seconds for the changes to apply. If you can see the green ON button, congratulations – you are now connected! You can verify this by going back to the VPN Status tab or by checking your IP address on [our website](https://nordvpn.com/) (you will find your connection status, along with your IP address and ISP, at the top of the page).![evR1mfC5mX.png](https://support.nordvpn.com/hc/article_attachments/20319170407313) Optional Kill Switch setup (for advanced users): Here’s how to set up the Kill Switch feature on AsusWRT Merlin firmware: 1. Go to VPN > OpenVPN Client. 2. Under Advanced Settings, select Redirect Internet Traffic: Policy Rules 3. A new option will appear, Block routed clients if tunnel goes down. Enable it. 4. Under Rules for routing client traffic through the tunnel, add your whole network:Description: all devicesSource IP: 192.168.1.0/24 (if you have a different network or subnet mask, change accordingly)Destination IP: leave blankIface: VP If you're wondering what other opportunities there are for using NordVPN with a router, here are some more compatible routers.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGGiO96EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzE5MjE0MDExOTIxLUFzdXNXUlQtTWVybGluLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBw%3D%3D--8ada0d5e374e551e085a4cab75d2ad6f99a53ec1 Why Choose FlashRouters?,[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--0399c02508e636dcb6e36de85346ae77d74e3289 Which router should I use with NordVPN?,"It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key. For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers. For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network. ## Why Choose FlashRouters? [FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance: * Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure. * Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections. * Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility. * Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting. ### More NordVPN Recommended Routers Options (OpenVPN Only) Flashrouters also have a few models supporting only OpenVPN connection: * [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support. * [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344). * [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN. ## Configurable devices You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up. Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx. Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware: * DD-WRT: * Tomato: * OpenWRT: * Merlin: The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--0399c02508e636dcb6e36de85346ae77d74e3289 Setting up TP-Link with NordVPN,"Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492). If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1 1. Navigate to Advanced > VPN Client. 2. Enable VPN Client, then save the settings. 3. In the Server List section, click Add, and a new profile configuration window should show up. 4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password 5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598375248145) 1. Paste credentials to the router interface profile window. 2. Download OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598375197201) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598384792977) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790186513) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773820614801)![](https://support.nordvpn.com/hc/article_attachments/31773820623633) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598384805649) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598375256465) 1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window. 2. Navigate to the configuration file you’ve just downloaded and click Open. 3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button. 4. Choose the devices you wish to use the VPN connection on and click the OK button. 5. Enable VPN Access for the added devices by clicking on the slider. Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFNfu1xEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMjgwNTI1MDgyMDAxLVNldHRpbmctdXAtVFAtTGluay13aXRoLU5vcmRWUE4GOwhUOglyYW5raQk%3D--14979177081c1983917e8608170b92238eee3838 Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGlQkpzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kK--5b4529269b50b067262b4a8cdab2432d106fe1c8 OPNsense 21 setup with NordVPN,"1. In order to setup OPNsense with OpenVPN please access your OPNsense via browser. 2. Navigate to System -> Trust -> Authorities and click on the +Add button.You should see this screen:![Screenshot_1 \(3\).png](https://support.nordvpn.com/hc/article_attachments/20397585345425) 3. We will configure our OPNsense to connect to US 8561 server but you should connect to a server suggested to you at this page: [https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/](https://my.nordaccount.acom/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575778844561) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575778849041) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575778851601) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575753838609)![](https://support.nordvpn.com/hc/article_attachments/29575753841553) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624244881) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624248465) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) 1. Press on + Add button. Then fill the fields out like this:Descriptive Name: NordVPN_US8561_CAMethod: Import an existing Certificate AuthorityCertificate data: paste the contents below ``` -----BEGIN CERTIFICATE-----MIIFCjCCAvKgAwIBAgIBATANBgkqhkiG9w0BAQ0FADA5MQswCQYDVQQGEwJQQTEQMA4GA1UEChMHTm9yZFZQTjEYMBYGA1UEAxMPTm9yZFZQTiBSb290IENBMB4XDTE2MDEwMTAwMDAwMFoXDTM1MTIzMTIzNTk1OVowOTELMAkGA1UEBhMCUEExEDAOBgNVBAoTB05vcmRWUE4xGDAWBgNVBAMTD05vcmRWUE4gUm9vdCBDQTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAMkr/BYhyo0F2upsIMXwC6QvkZps3NN2/eQFkfQIS1gql0aejsKsEnmY0Kaon8uZCTXPsRH1gQNgg5D2gixdd1mJUvV3dE3y9FJrXMoDkXdCGBodvKJyU6lcfEVF6/UxHcbBguZK9UtRHS9eJYm3rpL/5huQMCppX7kUeQ8dpCwd3iKITqwd1ZudDqsWaU0vqzC2H55IyaZ/5/TnCk31Q1UP6BksbbuRcwOVskEDsm6YoWDnn/IIzGOYnFJRzQH5jTz3j1QBvRIuQuBuvUkfhx1FEwhwZigrcxXuMP+QgM54kezgziJUaZcOM2zF3lvrwMvXDMfNeIoJABv9ljw969xQ8czQCU5lMVmA37ltv5Ec9U5hZuwk/9QO1Z+d/r6Jx0mlurS8gnCAKJgwa3kyZw6e4FZ8mYL4vpRRhPdvRTWCMJkeB4yBHyhxUmTRgJHm6YR3D6hcFAc9cQcTEl/I60tMdz33G6m0O42sQt/+AR3YCY/RusWVBJB/qNS94EtNtj8iaebCQW1jHAhvGmFILVR9lzD0EzWKHkvyWEjmUVRgCDd6Ne3eFRNS73gdv/C3l5boYySeu4exkEYVxVRn8DhCxs0MnkMHWFK6MyzXCCn+JnWFDYPfDKHvpff/kLDobtPBf+Lbch5wQy9quY27xaj0XwLyjOltpiSTLWae/Q4vAgMBAAGjHTAbMAwGA1UdEwQFMAMBAf8wCwYDVR0PBAQDAgEGMA0GCSqGSIb3DQEBDQUAA4ICAQC9fUL2sZPxIN2mD32VeNySTgZlCEdVmlq471o/bDMP4B8gnQesFRtXY2ZCjs50Jm73B2LViL9qlREmI6vE5IC8IsRBJSV4ce1WYxyXro5rmVg/k6a10rlsbK/eg//GHoJxDdXDOokLUSnxt7gk3QKpX6eCdh67p0PuWm/7WUJQxH2SDxsT9vB/iZriTIEe/ILoOQF0Aqp7AgNCcLcLAmbxXQkXYCCSB35Vp06u+eTWjG0/pyS5V14stGtw+fA0DJp5ZJV4eqJ5LqxMlYvEZ/qKTEdoCeaXv2QEmN6dVqjDoTAok0t5u4YRXzEVCfXAC3ocplNdtCA72wjFJcSbfif4BSC8bDACTXtnPC7nD0VndZLp+RiNLeiENhk0oTC+UVdSc+n2nJOzkCK0vYu0Ads4JGIB7g8IB3z2t9ICmsWrgnhdNdcOe15BincrGA8avQ1cWXsfIKEjbrnEuEk9b5jel6NfHtPKoHc9mDpRdNPISeVawDBM1mJChneHt59Nh8Gah74+TM1jBsw4fhJPvoc7Atcg740JErb904mZfkIEmojCVPhBHVQ9LHBAdM8qFI2kRK0IynOmAZhexlP/aT/kpEsEPyaZQlnBn3An1CRz8h0SPApL8PytggYKeQmRhl499+6jLxcZ2IegLfqq41dzIjwHwTMplg+1pKIOVojpWA==-----END CERTIFICATE----- ``` Certificate Private Key: leave blank;Serial for next certificate: leave as it is by default;Press Save 2. Navigate to VPN -> OpenVPN -> Clients and press + Add button. 3. Fill in the fields:GENERAL INFORMATIONDisabled: leave unchecked.Description: Any name you like. We will use NordVPN_US8561.Server mode: Peer to Peer (SSL/TLS);Protocol: UDP4 (you can also use TCP4);Device mode: tun;Interface: any;Remote server:Host or address: us8561.nordvpn.com (change to the hostname of the server you are going to use);Port: 1194 (use 443 if you use TCP);Retry DNS resolution: check;Proxy host or address: leave blank;Proxy port: leave blank;Proxy Authentication: None;![ApplicationFrameHost_EZTCR64YBk.png](https://support.nordvpn.com/hc/article_attachments/20397594490129)USER AUTHENTICATION SETTINGSUser name/pass: fill in NordVPN service username and password; Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) Renegotiate time: leave blank;![opnsense4.png](https://support.nordvpn.com/hc/article_attachments/20397585357457)CRYPTOGRAPHIC SETTINGS:TLS Authentication: Enabled - Authentication onlyTLS Shared Key: Paste the contents below ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` Peer Certificate Authority: NordVPN_US8601_CA;Client Certificate: None (Username and Password required);Encryption Algorithm: AES-256-GCM;Auth Digest Algorithm: SHA512;![Cryptosettings.png](https://support.nordvpn.com/hc/article_attachments/20397558818193)TUNNEL SETTINGS:IPv4 tunnel network: leave blank;IPv6 tunnel network: leave blank;IPv4 remote network: leave blank;IPv6 remote network: leave blank;Limit outgoing bandwidth: leave blank;Compression: Legacy - Disabled LZO algorithm (--comp-lzo no)Type-of-service: leave unchecked;Don’t pull routes: leave unchecked;Don’t add/remove routes: check.![](https://nordvpn.nanorep.co/storage/nr1/kb/3E6DB546/3E6DB64A/4D0B7B7E/29/ApplicationFrameHost_RQTk5NrNrj.png)ADVANCED CONFIGURATION:Advanced: paste the contents below remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; Verbosity level: 3 (recommended);![opnsense7 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20397569392529)Click Save. 1. Navigate to Interfaces -> Assignments and click on + near New Interface. By default, it is ovpnc1.![opnsense8.png](https://support.nordvpn.com/hc/article_attachments/20397554615313) 2. Click on the OPT1 to edit the interface.![opnsense9.png](https://support.nordvpn.com/hc/article_attachments/20397558829073) 3. Click on the Enable Interface and do the following changes:Description: NordVPN (or anything you want);Block private networks: leave unchecked;Block bogon networks: leave unchecked;IPv4 Configuration Type: None;IPv6 Configuration Type: None;MAC address: leave blank;MTU: leave blank;MSS: leave blank;No changes required on the DHCP client configuration so just click on Save button.![uZsOureYMZ.png](https://support.nordvpn.com/hc/article_attachments/20397594515217)Click on the Apply changes button. 4. Navigate to Services -> Unbound DNS -> General.Enable: check;Listen port: 53;Network Interfaces: All;DNSSEC: uncheck;DHCP Registration: check;DHCP Domain Override: leave blank;DHCP Static Mappings: check;IPv6 Link-local: unchecked;TXT Comment Support: leave unchecked;DNS Query Forwarding: check;Local Zone Type: Transparent;Custom options: leave blank;Outgoing Network Interfaces: NordVPN (or whatever you named your OpenVPN interface);WPAD Records: leave unchecked;![ApplicationFrameHost_ORhDz6X5LV.png](https://support.nordvpn.com/hc/article_attachments/20397554629649)Click Save and Apply changes. 5. Navigate to Services -> Unbound DNS -> Advanced and do the check the following options:Hide Identity: checkHide Version: checkPrefetch Support: checkPrefetch DNS Key Support: checkLeave anything else as it is by default, click Save, and Apply Settings. 6. Navigate to Firewall -> NAT -> Outbound, select Hybrid outbound NAT rule generation (automatically generated rules are applied after manual rules), click Save and Apply Changes. 7. Click on the +Add button on top, on the edit menu, select Interface as NordVPN. Leave anything else by as it is by default, click Save, and Apply Changes. 8. Navigate to Firewall -> Rules -> LAN and delete the IPv6 rule. After that, click on the edit button next to IPv4. Scroll down and under Advanced features, select Gateway as NORDVPN_VPN4. Click Save.Next, click +Add, change Source to LAN net and Destination to LAN Address, don't change anything else, Save and Apply Changes.![ZNmOtiXC7X.png](https://support.nordvpn.com/hc/article_attachments/20397573220241) 9. Navigate to System -> Settings -> General and do the following changes:Under Networking, check the Prefer IPv4 over IPv6;DNS servers:103.86.96.100, Use Gateway: none;103.86.99.100, Use Gateway: none.On DNS server options, uncheck Allow DNS server list to be overridden by DHCP/PPP on WANClick Save and Apply Changes.![v3IjrkOu33.png](https://support.nordvpn.com/hc/article_attachments/20397569405969) 10. Navigate to System -> Gateways -> Single and do the following changes:Edit NORDVPN_VPN6 -> click DisabledSave and Apply Changes. 11. Now you can navigate to VPN -> OpenVPN -> Connection Status and it should state that the service is “up”:![nnVrIUdkv4.png](https://support.nordvpn.com/hc/article_attachments/20397554637969)Restart the connection to assign the OpenVPN Virtual Address to the interfaces. 12. Navigate to Lobby -> Dashboard and confirm the NordVPN Interface has an IP Number![CrZxeIXra5.png](https://support.nordvpn.com/hc/article_attachments/20397558841489) 13. You can also check the connection log file under VPN -> OpenVPN -> Log File. If you encounter any connection issues, please send the log file to our [customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for the further support.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEj4S2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3NTY5NDE4MTI5LU9QTnNlbnNlLTIxLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCQ%3D%3D--2570eef25fd1f127aeb4db845c3678bc9919e480 pfSense 2.4.5 setup with NordVPN,"Please note, if you are using pfSense 2.4.4 you will need to follow this tutorial instead.1. To set up OpenVPN on pfSense 2.4.5, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![image__15_.png](https://support.nordvpn.com/hc/article_attachments/20466674695825)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a server that best suits you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575777352209) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575777361553) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575777368849) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575752243601)![](https://support.nordvpn.com/hc/article_attachments/29575752249489) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773621322769) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773621326737) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20466682266513)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20466705804177)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: CheckNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![image \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466719435537)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![image__4_.png](https://support.nordvpn.com/hc/article_attachments/20466696452625)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20466690662929)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20466682295569)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466696461457) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20466690676753) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20466719452817) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Source: your LAN subnet, for example 192.168.2.0/24.9.3. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20466696471825)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20466690688401) 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Show Advanced Options10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20466719462929) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![Screenshot_2021-02-09_pfSense_localdomain_-_System_General_Setup.png](https://support.nordvpn.com/hc/article_attachments/20466674745873) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20466690710161) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__14_.png](https://support.nordvpn.com/hc/article_attachments/20466719474705) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE74USdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEU0ARzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2Njc0Nzc2OTc3LXBmU2Vuc2UtMi00LTUtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--537d9a75042059e34c06fdd19c8b4328f09f7dc9 Why Choose FlashRouters?,[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--1abceadfb53a042623006ab482c56afc9922f2fb Which router should I use with NordVPN?,"It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key. For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers. For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network. ## Why Choose FlashRouters? [FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance: * Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure. * Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections. * Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility. * Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting. ### More NordVPN Recommended Routers Options (OpenVPN Only) Flashrouters also have a few models supporting only OpenVPN connection: * [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support. * [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344). * [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN. ## Configurable devices You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up. Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx. Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware: * DD-WRT: * Tomato: * OpenWRT: * Merlin: The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--1abceadfb53a042623006ab482c56afc9922f2fb DD-WRT setup with NordVPN,"DD-WRT is custom firmware for routers which support the OpenVPN protocol and is available on a wide variety of routers. You can check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices) and learn how to install DD-WRT firmware on a router [here](https://wiki.dd-wrt.com/wiki/index.php/Installation).This tutorial will show you how to set up a DD-WRT VPN using an OpenVPN connection on your DD-WRT router using the DD-WRT OpenVPN client UI. Alternative setup method: * [Setup via FlashRouters Privacy App](https://support.nordvpn.com/hc/en-us/articles/20462541897617-DD-WRT-setup-with-FlashRouters-Privacy-app) 1. In the DD-WRT Administrative Interface, navigate to Setup > Basic Setup. Under Network Address Server Settings (DHCP), set these NordVPN DNS addresses:Static DNS 1: 103.86.96.100Static DNS 2: 103.86.99.100Static DNS 3: 0.0.0.0 (default)Use DNSMasq for DHCP: CheckedUse DNSMasq for DNS: CheckedDHCP-Authoritative: CheckedThen, Save and Apply settings.![image__18_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20308653339281)If you're setting up two routers, you should change the second router’s local IP address to a different one from the main router's. (In this case, the main router's IP is 192.168.1.1, while the one you’re connecting to a NordVPN server is accessible via 192.168.2.1)2. Navigate to Setup > IPV6. Set IPv6 to Disable, click Save, and then Apply Settings.(this is a recommended step to make sure your IP doesn’t leak) ![ddwrt_openvpn_2.PNG](https://support.nordvpn.com/hc/article_attachments/20308632562833) 3. Navigate to Service > VPN. Under OpenVPN Client, set Start OpenVPN Client to Enable in order to see the options necessary for this configuration. Then set the following:Server IP/Name: For the sake of this tutorial, we used us936.nordvpn.com, but you should connect to a server suggested to you in the server recommendation tab in your NordAccount dashboard. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598592147985) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598592151057) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29598592153617) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29598592156049)![](https://support.nordvpn.com/hc/article_attachments/29598592156817) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773620671633) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773623779089) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) Port: 1194 (or 443 for the TCP protocol)Tunnel Device: TUNTunnel Protocol: UDP (or TCP)Encryption Cipher: AES-256-CBCHash Algorithm: SHA-512User Pass Authentication: EnableUsername, Password: Your NordVPN service credentialsFirst Data Cipher: Not setSecond Data Cipher: Not setThird Data Cipher: Not set Note: If the Username and Password fields are missing, fill in the remaining fields and proceed to step 3.1 You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) ![image__42_.png](https://support.nordvpn.com/hc/article_attachments/20308616464401) Advanced Options: Enable (this will enable additional options) TLS Cipher: NoneLZO Compression: NoNAT: Enable The options not mentioned in this guide should be left with default values.3.1. (Optional, depending on step 3.) If the Username and Password fields are missing, go to Administration > Commands and enter this code: echo ""YOURUSERNAMEYOURPASSWORD"" > /tmp/openvpncl/user.conf/usr/bin/killall openvpn/usr/sbin/openvpn --config /tmp/openvpncl/openvpn.conf --route-up /tmp/openvpncl/route-up.sh --down-pre /tmp/openvpncl/route-down.sh --daemon Replace YOURUSERNAME and YOURPASSWORD with your respective NordVPN service credentials. Click Save Startup and return to the previous VPN tab.4. In the Additional Config box either enter or copy/paste these commands: remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0#log /tmp/vpn.log#Delete `#` in the line below if your router does not have credentials fields and you followed the 3.1 step#auth-user-pass /tmp/openvpncl/user.conf ![ddwrt_openvpn_4.png](https://support.nordvpn.com/hc/article_attachments/20308623036561)5. Open the OpenVPN configuration file you downloaded in Step 3 in any text editor of your preference (preferably WordPad or Notepad++, as regular notepad does not have the correct formatting). 6. When you open the .ovpn file of the server you chose (in our case, us936_nordvpn_com.udp.ovpn) in a text editor, you should see the part of the file (do NOT copy the and tags):![ddwrtconf.png](https://support.nordvpn.com/hc/article_attachments/20308638281489) 7. Copy its contents into the CA Cert field. Make sure the entire text gets pasted, including the-----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.![DDWRTnewCA.png](https://support.nordvpn.com/hc/article_attachments/20308653373841)8. Now go back to the configuration file and scroll down to the part. Copy the contents of the TLS Key:![](https://support.nordvpn.com/hc/article_attachments/22912113870481)9. Paste the contents into the TLS Auth Key field. Make sure the entire text gets pasted in, including the-----BEGIN OpenVPN Static key V1----- and -----END OpenVPN Static key V1----- lines.![DDWRTnewTLS.png](https://support.nordvpn.com/hc/article_attachments/20308632586641)10. After entering the data, click Save, and then Apply Settings. ![ddwrt_openvpn_10.PNG](https://support.nordvpn.com/hc/article_attachments/20308645752849) 11. To verify that the VPN is working, navigate to Status > OpenVPNUnder State, you should see the message ""Client: CONNECTED SUCCESS"".![ddwrt_openvpn_11.PNG](https://support.nordvpn.com/hc/article_attachments/20308653384721)Optional Kill Switch setup (for advanced users):To create a kill switch, go to Administration > Commands and enter this script: WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -p udp -o $WAN_IF -j REJECT --reject-with udp-reset Select Save Firewall, go to Administration > Management > Reboot router. For other options check out our list of routers compatible with NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFxQ3h4EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJAL2hjL2VuLXVzL2FydGljbGVzLzIwMzA4NjIzMDYxMjY1LURELVdSVC1zZXR1cC13aXRoLU5vcmRWUE4GOwhUOglyYW5raQc%3D--3678dd71e04b99b1f7ff00cca1755d1e53490f90 Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kI--68e4bbf11ebfc560dc2bf34e3e9285eab70cd69d Setting up TP-Link with NordVPN,"Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492). If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1 1. Navigate to Advanced > VPN Client. 2. Enable VPN Client, then save the settings. 3. In the Server List section, click Add, and a new profile configuration window should show up. 4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password 5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598375248145) 1. Paste credentials to the router interface profile window. 2. Download OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598375197201) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598384792977) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790186513) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773820614801)![](https://support.nordvpn.com/hc/article_attachments/31773820623633) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598384805649) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598375256465) 1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window. 2. Navigate to the configuration file you’ve just downloaded and click Open. 3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button. 4. Choose the devices you wish to use the VPN connection on and click the OK button. 5. Enable VPN Access for the added devices by clicking on the slider. Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFNfu1xEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMjgwNTI1MDgyMDAxLVNldHRpbmctdXAtVFAtTGluay13aXRoLU5vcmRWUE4GOwhUOglyYW5raQk%3D--762c6b47e97474f97c98258e89166397743b71fd How to Set Up VPN on Asus Router,"Please note: For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN. ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service. ## How to set up an OpenVPN connection with NordVPN on your Asus router: 1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password). 2. After logging into the Control Panel, select VPN in the left sidebar menu. 3. Click on the VPN Client tab at the top of the page. 4. Click the Add profile button at the bottom of the page. 5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes. 1. Download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598012142737) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598003410705) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31771608712209) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31771623181713)![](https://support.nordvpn.com/hc/article_attachments/31771608720145) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598045702801) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598045706641) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598045700625) 1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window. 2. Navigate to the configuration file you have just downloaded and click Open. 3. Click Upload. You should see the message Complete! when the file has been uploaded successfully. 4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK. 5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection. 6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router. 7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGiy%2BBdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHfA3RyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMTk0NDEyNzAwMzA1LUhvdy10by1TZXQtVXAtVlBOLW9uLUFzdXMtUm91dGVyBjsIVDoJcmFua2kK--7d029f837a98c5fa443d73f37b42bf7be98657fb Which routers don’t support NordVPN,"On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/). If you use any of the routers listed below with their native firmware, you will not be able to use them with our service: * Arris * Belkin * Cisco * D-Link * Huawei * Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535)) * Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/)) * [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN) * TRENDnet * Tenda * TotoLink * Ubee * Orbi * Spectrum * Xfinity * Eero * Verizon * AT&T * FRITZ!Box * Most ISP-provided routers that were mentioned above You can install the following custom firmware on some of the aforementioned models to make them work: * DD-WRT: * Tomato: * Padavan: * OpenWRT: * Merlin: ## Other tips for router connectivity: * If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help. * If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance. * Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kG--545d8f44f19b585d08702b387e2babe0b25c8644 Setting up TP-Link with NordVPN,"Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492). If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1 1. Navigate to Advanced > VPN Client. 2. Enable VPN Client, then save the settings. 3. In the Server List section, click Add, and a new profile configuration window should show up. 4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password 5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598375248145) 1. Paste credentials to the router interface profile window. 2. Download OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598375197201) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598384792977) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790186513) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773820614801)![](https://support.nordvpn.com/hc/article_attachments/31773820623633) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598384805649) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598375256465) 1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window. 2. Navigate to the configuration file you’ve just downloaded and click Open. 3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button. 4. Choose the devices you wish to use the VPN connection on and click the OK button. 5. Enable VPN Access for the added devices by clicking on the slider. Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFNfu1xEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMjgwNTI1MDgyMDAxLVNldHRpbmctdXAtVFAtTGluay13aXRoLU5vcmRWUE4GOwhUOglyYW5raQc%3D--00d75f2dbe474cdd4fdfc7d445c165d7d6d85421 How to set up NordVPN on Asus WRT firmware,"In 2022, Asus introduced a new version of Asus WRT for the following routers: ASUS ZenWiFi XT9, ROG Rapture GT-AXE11000, RT-AX88U, RT-AX86U, RT-AX86S, and RT-AXE7800. If you have an older version, follow our guide on [setting up a VPN connection with older Asus WRT firmware](https://support.nordvpn.com/hc/en-us/articles/20194412700305-How-to-Set-Up-VPN-on-Asus-Router). ## How to set up an OpenVPN connection 1. First, you must log in to your Asus router's control panel. You can do that by typing “192.168.1.1” (or “192.168.50.1” if it does not work) in the address bar of your browser or by entering “router.asus.com” or “asusrouter.com” into the WEB GUI. A window will pop up asking for your username and password. For some router models, “admin” is both the default username and password, but you may also be asked to set up your credentials.![1.png](https://support.nordvpn.com/hc/article_attachments/27923375058449) 2. Once you have logged into the control panel, select “VPN” in the left sidebar menu and click on the “VPN Fusion” tab at the top of the page.![1.png](https://support.nordvpn.com/hc/article_attachments/27923375061905) 3. Click on the “Add profile” or the “+” buttons.![2.png](https://support.nordvpn.com/hc/article_attachments/27923375059985) 4. In the pop-up window, select the “OpenVPN” VPN type and fill in the following fields:Connection name: Any name you likeUsername: Your NordVPN service usernamePassword: Your NordVPN service password![3.png](https://support.nordvpn.com/hc/article_attachments/27923375053329) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575966734737) 1. Now you will need to download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575957999889) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575958004113) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773820664977) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773790227345)![](https://support.nordvpn.com/hc/article_attachments/31773790228881) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29575958007953) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29575958011537) 1. Once you have downloaded the files, go back to the control panel of your router and click the “Import .ovpn” file in the pop-up window.![4.png](https://support.nordvpn.com/hc/article_attachments/27923380387601) 2. After filling in the fields and uploading the “Import .ovpn” configuration file, select which devices you wish to route through a [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/). You can do so by pressing the pen icon in the upper-right corner of the “Device” section.![4.png](https://support.nordvpn.com/hc/article_attachments/27923380389649)Select which devices you wish to include by ticking the checkmark box and clicking “OK.”![6.png](https://support.nordvpn.com/hc/article_attachments/27923380394385) 3. Press ""Apply and enable."" [Your IP address](https://nordvpn.com/what-is-my-ip/) and protection status will be visible at the top of the NordVPN page. Please make sure to refresh the webpage because it might be loaded from the [cache](https://nordvpn.com/blog/what-is-a-cache/). ![t7fi52KTyu.png](https://support.nordvpn.com/hc/article_attachments/27923375067665)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGlQkpzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMjg2Mzc2NDIwNzUzLUhvdy10by1zZXQtdXAtTm9yZFZQTi1vbi1Bc3VzLVdSVC1maXJtd2FyZQY7CFQ6CXJhbmtpCA%3D%3D--d15ce8403731c1ec37c2039cc3772237e879f994 GL.iNet setup with NordVPN,"This tutorial is designed to help you set up your GL.iNet with a VPN. We will explain how to connect the GL.iNet router to NordVPN using the OpenVPN protocol. The following changes have to be made in the web configuration panel of your router, which you can access by entering the local IP of your router in your web browser. The local IPs are 192.168.1.1 or 192.168.0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router. 1. Firstly, you will have to download the OpenVPN manual connection files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29574765278353) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29574765281041) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29574782225169) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29574765285393) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29574765287313) 2. Access your device via the WebGUI. The GL.iNet IP address is 192.168.8.1 by default. 3. Once you are in the admin panel, go to “VPN” > “OpenVPN client” > “Add a new OpenVPN configuration.”![5iveWMgjoX.png](https://support.nordvpn.com/hc/article_attachments/20226964429073) 4. Upload the previously downloaded .ovpn file.![upload.jpg](https://support.nordvpn.com/hc/article_attachments/20226949267345) 5. A new window will pop up, asking you to specify your NordVPN service credentials. Paste your credentials and click ""Submit.""![add.jpg](https://support.nordvpn.com/hc/article_attachments/20226939318033) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29574765287313) 6. Click ""Connect"" to enable the OpenVPN connection.![connect.jpg](https://support.nordvpn.com/hc/article_attachments/20226921957521) 7. Once connected, you will see your connection status, including your new IP address as well as received and sent data.![connected.jpg](https://support.nordvpn.com/hc/article_attachments/20226949279377) 8. Congratulations! You are now connected to NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHgv3JlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjI2OTI2MTc0MjI1LUdMLWlOZXQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--ab3ffd399763cc2111745c40f6991a1cf6788c72 Does NordVPN support OpenWrt?,"Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--ad1d19badc828c2848bbfc360e691f56eed217a2 OpenWrt setup with NordVPN,"## Does NordVPN support OpenWrt? Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions. This article provides two OpenWrt setup guides: * GUI interface instructions (simplified version) * CLI instructions (more advanced) If any issues arise, feel free to contact our support team for further help! This is an advanced tutorial, but it also provides some simpler instructions. ## GUI instructions In this guide, we will show you how to set up a NordVPN connection on routers using OpenWrt firmware via the LuCI web interface. 1. Access the LuCI interface of your OpenWrt router by entering its local IP address into your internet browser and logging in. The default IP address is 192.168.1.1 and the username is root.![1 \(8\).png](https://support.nordvpn.com/hc/article_attachments/20340177160081)By default, there is no password set up, so you may leave this slot empty, however, when you log in you will get a message to set up a password.![image__17_.png](https://support.nordvpn.com/hc/article_attachments/20340192646161)In order to do so, click on System > Administration and you may set up a password there. 2. Once you have logged in, select the System tab and choose Software.![2 \(10\).png](https://support.nordvpn.com/hc/article_attachments/20340225333905) 3. Click the “Update lists” button and wait for the process to finish and click “Dismiss”. 4. Install the following packages by typing in their name in the “Filter” field and clicking “Install…”. 1. openvpn-openssl 2. ip-full 3. luci-app-openvpn![3 \(7\).png](https://support.nordvpn.com/hc/article_attachments/20340176387985) 5. Click “Save & Apply” and refresh the router page. Now you should see a new tab called VPN. Click on it and choose OpenVPN from the dropdown. 6. Now you need to download OpenVPN client configuration files. You can be connected to a recommended server via your NordAccount. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) For the purpose of this guide, we will be using the us5104.nordvpn.com server. 1. Under the “OVPN configuration file upload” section name the VPN connection in the “Instance name” field (we have named it “nordvpn_us”.) After that, click on the “Choose File” button, locate the downloaded server file and click “Upload”.![5 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20340192655121) 2. In the “OpenVPN instances” section, click the “Edit” button next to the instance you have just created.![7 \(2\).png](https://support.nordvpn.com/hc/article_attachments/20340225342993) 3. In the lower field, enter your NordVPN service credential username and password into separate lines.usernamepassword![9.png](https://support.nordvpn.com/hc/article_attachments/20340177173009) You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Now, copy the path to the credentials file that is given right above the field containing the credentials and paste it next to the “auth-user-pass” line in the “Config file” section above.It should look like this: auth-user-pass /etc/openvpn/nordvpn_us.auth![11.png](https://support.nordvpn.com/hc/article_attachments/20340192676625) 2. Click on the Save button at the bottom. 3. Click on the “Network” tab at the top of the page and choose “Interfaces“. 4. Select the “Add new interface…” button and name it “nordvpntun”. 5. Click on the “Protocol” dropdown menu and choose “Unmanaged”. 6. In the “Interface” dropdown, enter the name “tun0” at the bottom -- custom -- field and press the Enter key.![13.png](https://support.nordvpn.com/hc/article_attachments/20340208221713) 7. Click the “Create interface” and “Save” buttons. 8. Choose the “Network” tab at the top once more and head to the “Firewall” section. 9. Click the “Add” button and adjust it as follows: 1. Name it “vpnfirewall”; 2. Set the “Input” option as “Reject”; 3. Leave “Output” as “Accept” and “Forward” as “Reject”; 4. Check the “Masquerading” option; 5. Check the “MSS clamping” option; 6. From the “Covered Networks” dropdown menu choose “nordvpntun”; 7. In the “Allow forward from source zones” dropdown menu, choose “lan”; 8. Click the “Save” button.![15.png](https://support.nordvpn.com/hc/article_attachments/20340176414737) 10. In the “Zones” section, find the zone named “lan”, and click on the “Edit” button.![16.png](https://support.nordvpn.com/hc/article_attachments/20340163882001) 11. In the “Allow forward to destination zones” dropdown check the “nordvpntun” entry.![18.png](https://support.nordvpn.com/hc/article_attachments/20340225368465) 12. Once more, click “Network'' at the top of the page and then choose “DHCP and DNS” from the dropdown list. 13. In the “General Settings” tab, find the “DNS forwardings” option and enter NordVPN DNS addresses there. The addresses are: 103.86.96.100 and 103.86.99.100![20.png](https://support.nordvpn.com/hc/article_attachments/20340176423057) 14. Go to the “Resolv and Hosts Files” tab, check the “Ignore resolve file” checkbox, and click the “Save & Apply” button.![21.png](https://support.nordvpn.com/hc/article_attachments/20340192693649) 15. Lastly, please head back to the “VPN” > “OpenVPN” tab. 16. In the “OpenVPN instances” section, check the “Enable” option next to the NordVPN option in the list, and click the “Save & Apply” button.![23.png](https://support.nordvpn.com/hc/article_attachments/20340208237585) 17. Click the “Start” button next to the created NordVPN instance to connect to the VPN server. When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected”If you wish to disconnect the VPN connection, you can click on the “Stop” button next to the NordVPN option in the “VPN” > “OpenVPN” > “OpenVPN instances'' section. ## CLI instructions If you're looking for a more advanced tutorial, follow this guide instead. To gain the benefits of a VPN on OpenWrt, you need a router with both OpenWrt firmware and an enabled OpenVPN client. The main page of the firmware is . 1. In order to start, you would need to access your router via SSH using its LAN IP address. By default, the IP address is set to 192.168.1.1 and the username is root, however, the IP address may differ if you changed any of the default values. 2. The OpenVPN package is not included in the firmware image by default. To install it, please run the following commands:opkg updateopkg install openvpn-opensslopkg install ip-fullAdditionally, you may install the LuCI component of the OpenVPN configuration, however, it is optional. You can do so by running this command:opkg install luci-app-openvpn 3. Once you have installed the OpenVPN package, you can make it launch automatically whenever the router starts by running this command:/etc/init.d/openvpn enable 4. Next, you will need to download the server configuration files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. For this guide, we used the server uk2054.nordvpn.com, however, you should use the server that the website suggests for you.To download a server file, choose the country where you wish to connect, click on “Show available protocols”, right-click on “Download config” for “OpenVPN TCP” or “OpenVPN UDP” and choose “Copy link address”.After that, return to your SSH session and run the following command:wget -P /etc/openvpn However, make sure to use the link you copied for your specific server file. This command will download the configuration file to the /etc/openvpn directory for easy access.Alternatively, you may download the server configuration file on a different machine and transfer it to the OpenWrt router using alternate methods, such as SCP or SFTP protocols.For older OpenWrt builds:You can simply download an archive here . In the downloaded archive, you will find the corresponding files with .crt and .key extensions. The files are specific for each VPN server. 2. The OpenVPN configuration for NordVPN requires you to enter your NordVPN service credential username and password every time OpenVPN starts. However, we will make some adjustments so the credentials would be provided automatically.First, to make the process easier, we will install the nano text editor by running the following command:opkg install nanoOtherwise, you may use the built-in vi text editor. For more information regarding text editors, please refer to this article: .Now, open the downloaded server configuration file using the nano text editor. In our case, the command would be:nano /etc/openvpn/uk2054.nordvpn.com.udp.ovpnAfter that, append the word “secret” (without quotation marks) to the string “auth-user-pass”. The resulting line should be:auth-user-pass secretNow, we need to create a new file named secret, where the NordVPN service credentials will be stored. To do so, run the following command:nano /etc/openvpn/secretIt will create the new file and open it using the nano text editor.In the first line of the file enter your NordVPN service username, and the second - NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Configure OpenVPN using the downloaded configuration file in one of two ways: 1. Change the file’s extension from .ovpn to .conf, which will allow OpenVPN to find it automatically by its extension.To do so, you can use the mv command:mv /etc/openvpn/uk2054.nordvpn.com.udp.ovpn /etc/openvpn/uk2054.nordvpn.com.udp.conf 2. Specify the file name in “/etc/config/openvpn” by using the following “uci” commands:uci set openvpn.nordvpn=openvpnuci set openvpn.nordvpn.enabled='1'uci set openvpn.nordvpn.config='/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'uci commit openvpnAfter that, the file “/etc/config/openvpn” should contain the following appended strings:config openvpn 'nordvpn'option enabled '1'option config '/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'You can check by running this command:tail /etc/config/openvpnYou may also change the file’s extension from .ovpn to .conf and specify it in the file “/etc/config/openvpn” - in that case, however, OpenVPN will start with this configuration file just once. 2. Create a new network interface by running the following commands:uci set network.nordvpntun=interfaceuci set network.nordvpntun.proto='none'uci set network.nordvpntun.ifname='tun0'uci commit networkThe file “/etc/config/network” should contain the following appended strings, if everything was done properly:config interface 'nordvpntun'option proto 'none'option ifname 'tun0'It can be checked by using the tail /etc/config/network command. 3. Create a new firewall zone and add a forwarding rule from LAN to VPN by running the following commands:uci add firewall zoneuci set firewall.@zone[-1].name='vpnfirewall'uci set firewall.@zone[-1].input='REJECT'uci set firewall.@zone[-1].output='ACCEPT'uci set firewall.@zone[-1].forward='REJECT'uci set firewall.@zone[-1].masq='1'uci set firewall.@zone[-1].mtu_fix='1'uci add_list firewall.@zone[-1].network='nordvpntun'uci add firewall forwardinguci set firewall.@forwarding[-1].src='lan'uci set firewall.@forwarding[-1].dest='vpnfirewall'uci commit firewallIf done correctly, the file “/etc/config/firewall” should contain the following appended strings:config zoneoption name 'vpnfirewall'option input 'REJECT'option output 'ACCEPT'option forward 'REJECT'option masq '1'option mtu_fix '1'list network 'nordvpntun'config forwardingoption src 'lan'option dest 'vpnfirewall'You can check by running tail -13 /etc/config/firewall command. This will display the last 13 lines, which should contain the aforementioned strings. 4. Now you need to configure the DNS servers. The simplest approach is to use NordVPN DNS for the WAN interface of the router. To add NordVPN DNS, run the following commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='103.86.96.100'uci add_list network.wan.dns='103.86.99.100'uci commitIf you receive an error message “uci: Entry not found” after running the uci del network.wan.dns command, you can disregard it.The file “/etc/config/network” should contain the section ‘wan’ with the three bottom strings appended:config interface 'wan'<...>option peerdns '0'list dns '103.86.96.100'list dns '103.86.99.100'You can check by running the cat /etc/config/network command and finding the ‘wan’ interface in the output.You can also add different DNS addresses, such as Google’s by running these commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='8.8.8.8'uci add_list network.wan.dns='8.8.4.4'uci commitThe appended strings should be similar to the previous ones. (Optional) To prevent traffic leakage in case the VPN tunnel disconnects, you can open the “/etc/firewall.user” file using a text editor and add the following content to it:# This file is interpreted as a shell script. # Put your custom iptables rules here, and they will be executed with each firewall (re-)start # Internal uci firewall chains are flushed and recreated on reload, so # put custom rules into the root chains, e.g. INPUT or FORWARD, or into the # special user chains, e.g. input_wan_rule or postrouting_lan_rule. if (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi Additionally, you should create a file called “99-prevent-leak” in the folder “/etc/hotplug.d/iface” by running nano /etc/hotplug.d/iface/99-prevent-leak and adding the following content to the file:#!/bin/sh if [ ""$ACTION"" = ifup ] && (ip a s tun0 up) && (iptables -C forwarding_rule -j REJECT); then iptables -D forwarding_rule -j REJECT fi if [ ""$ACTION"" = ifdown ] && (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi In some cases, the OpenVPN connection can crash with a log output similar to “couldn’t resolve host…”. In this case, the VPN tunnel itself remains, however, the connection is lost. To reconnect to it automatically, first open the “/etc/rc.local” file using a text editor and add the following line:/etc/openvpn/reconnect.sh & In addition, you need to create the “reconnect.sh” file in the “/etc/openvpn” directory. It can be done by running the nano /etc/openvpn/reconnect.sh command. In the file, enter the following script contents: #!/bin/sh n=10 while sleep 50; do t=$(ping -c $n 8.8.8.8 | grep -o -E '[0-9]+ packets r' | grep -o -E '[0-9]+') if [ ""$t"" -eq 0 ]; then /etc/init.d/openvpn restart fi done When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected.” If you wish to disconnect the VPN connection, run the following command: service openvpn stop",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEJ4fyqEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--ad1d19badc828c2848bbfc360e691f56eed217a2 How to set up NordVPN with qBittorrent?,Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy.,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kG--1c79cc7f353f75be2727a305f14d948539341cbd NordVPN proxy setup for qBittorrent,"NordVPN works with qBittorrent and most other peer-to-peer platforms, so usually there’s no need for a proxy. If for some reason you cannot use the [NordVPN app](https://nordvpn.com/download/) but still want to access qBittorrent safely, set up a proxy for qBittorrent by connecting to [NordVPN servers](https://nordvpn.com/servers/). Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). ## How to set up NordVPN with qBittorrent? Configure your NordVPN qBittorrent proxy settings to use the qBittorrent client with the NordVPN proxy. 1. Open qBittorrent. 2. Navigate to the application preferences by clicking Tools > Options. Alternatively, press Alt + O on your keyboard. 3. Select Connection. 4. Locate the Proxy server section and fill in the following information:• Type: SOCKS5• Host: Address of the proxy server of your choiceChoose from this list of servers:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net * Port: 1080 * Select the Use proxy for peer connections and the Authentication checkboxes. * Username: Your NordVPN service username * Password: Your NordVPN service password![Untitled.png](https://support.nordvpn.com/hc/article_attachments/20195979367057) * You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): 1. Click Set up NordVPN manually.![1.png](https://support.nordvpn.com/hc/article_attachments/20196012377873) 2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: ![2.png](https://support.nordvpn.com/hc/article_attachments/20195995764753) 3. Copy the credentials using the “Copy” buttons on the right:![3.png](https://support.nordvpn.com/hc/article_attachments/20196007186833) 1. Click Apply and OK to save the changes. ## How to check if your proxy setup is working You’ve connected to a NordVPN server via SOCKS5 proxy. But just to be sure, let’s check whether it is working correctly. 1. Visit the [ipleak.net](https://ipleak.net/) website. 2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.![Untitled \(1\).png](https://support.nordvpn.com/hc/article_attachments/20195990976401) 3. A new window will show up, prompting you to open qBittorrent. Select Open qBittorrent.![Untitled \(2\).png](https://support.nordvpn.com/hc/article_attachments/20195967366033)Important: keep ipleak.net open. 4. When qBittorrent is open, click OK to add the torrent.![Untitled \(3\).png](https://support.nordvpn.com/hc/article_attachments/20195979384977) 5. While the torrent is downloading metadata, return to the ipleak website. 6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.![Untitled \(4\).png](https://support.nordvpn.com/hc/article_attachments/20196012393617)If no address is showing, click the Refresh button to update the results. If you see the NordVPN server IP address, it means that qBittorrent is downloading files through the NordVPN SOCKS5 proxy server and your downloads are secured!",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFAdj1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1OTY3Mzg1NzQ1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXFCaXR0b3JyZW50BjsIVDoJcmFua2kG--1c79cc7f353f75be2727a305f14d948539341cbd NordVPN proxy setup for uTorrent,"You can use NordVPN with uTorrent and other peer-to-peer platforms without setting up a proxy. However, if you don’t want to use the[ NordVPN app](https://nordvpn.com/download/) for uTorrent, setting up a NordVPN proxy is a great alternative. Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN[ Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). ## How to set up NordVPN with uTorrent 1. Open uTorrent. 2. In the menu bar, click Option > Preferences. Alternatively, press Ctrl + P on your keyboard. 3. Select the Connection section. 4. Under Proxy Server, from the Type dropdown, select Socks5. 5. In the Proxy field, enter an address of a selected proxy server.Here is a list of servers you can choose from:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net 6. In the Port field, type in 1080.![uTorrent proxy settings.png](https://support.nordvpn.com/hc/article_attachments/19449767967633) 7. Select the following checkboxes: * Authentication * Use proxy for hostname lookups * Use proxy for peer-to-peer connections * Disable all local DNS lookups * Disable features that leak identifying information * Disable connections unsupported by the proxyAnd enter your authentication details.Username: NordVPN service usernamePassword: NordVPN service password![auth_details in uTorrent Proxy settup for NordVPN.png](https://support.nordvpn.com/hc/article_attachments/19449756002961) You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): 1. Click Set up NordVPN manually.![NA window with arrow to NordVPN.png](https://support.nordvpn.com/hc/article_attachments/19449748788369) 2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: ![Verify email pop-up in NA.png](https://support.nordvpn.com/hc/article_attachments/19449763466897) 3. Copy the credentials using the “Copy” buttons on the right:![Copy credentials for a manual set up.png](https://support.nordvpn.com/hc/article_attachments/19449756011409) 1. Click Apply and OK to save changes. ## How to check if your proxy setup is working Let’s check if your proxy setup is working. 1. Visit the[ ipleak.net](http://ipleak.net) website. 2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.![uTorrent proxy testing for NordVPN.png](https://support.nordvpn.com/hc/article_attachments/19449748800913) 3. A new window will show up, prompting you to open uTorrent. Select Open uTorrent.![open_utorrent pop-up.png](https://support.nordvpn.com/hc/article_attachments/19449767996305)Important: keep ipleak.net open. 4. Once uTorrent opens, click OK to add the torrent.![add_torrent window.png](https://support.nordvpn.com/hc/article_attachments/19449738886161) 5. While the torrent is downloading metadata, return to the ipleak website. 6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.![Torrent access detection testing after proxy setup.png](https://support.nordvpn.com/hc/article_attachments/19449748813329)If no address is showing, click the Refresh button to update the results. If you see the NordVPN server IP address you selected, the setup is working — uTorrent is downloading files through a NordVPN [SOCKS5 proxy](https://nordvpn.com/blog/socks5-proxy/) server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGGPoCwEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDQ5NzYzNDk3NDg5LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLXVUb3JyZW50BjsIVDoJcmFua2kH--91d42cb3a692b145a15cb9b79f71c46625c02cb0 NordVPN proxy setup for BitTorrent,"When you connect to NordVPN’s servers, you can use BitTorrent and most other peer-to-peer platforms. But if you want to avoid using the [NordVPN app](https://nordvpn.com/download/), setting up a VPN proxy is the next best thing. Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). ## How to set up NordVPN with BitTorrent 1. Open BitTorrent. 2. In the menu bar, click Option > Preferences. Alternatively, press Ctrl + P on your keyboard.![vtTG0XZ6d1.png](https://support.nordvpn.com/hc/article_attachments/20465092971409) 3. Select the Connection section. 4. Under Proxy Server, from the Type dropdown, select Socks5.![](https://support.nordvpn.com/hc/article_attachments/22823677425297) 5. In the Proxy field, enter an address of a selected proxy server.Here is a list of servers you can choose from:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net 6. In the Port field, type in 1080.![bittorrent_proxy.png](https://support.nordvpn.com/hc/article_attachments/20465069964177) 7. Select the following checkboxes: * Authentication * Use proxy for hostname lookups * Use proxy for peer-to-peer connections * Disable all local DNS lookups * Disable features that leak identifying information * Disable connections unsupported by the proxy![mU7g4jI5b2.png](https://support.nordvpn.com/hc/article_attachments/20465063137681) 8. Enter your authentication details.Username: NordVPN service usernamePassword: NordVPN service password![bittorrent_creds.png](https://support.nordvpn.com/hc/article_attachments/20465077458321)You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): 1. Click Set up NordVPN manually.![1 \(6\).png](https://support.nordvpn.com/hc/article_attachments/20465069970577) 2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: ![2 \(7\).png](https://support.nordvpn.com/hc/article_attachments/20465063144977) 3. Copy the credentials using the “Copy” buttons on the right:![3 \(5\).png](https://support.nordvpn.com/hc/article_attachments/20465077468177) 9. Click Apply and OK to save changes. ## How to check if your proxy setup is working 1. Visit the [ipleak.net](https://ipleak.net/) website. 2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.![HQRCt5EBql.png](https://support.nordvpn.com/hc/article_attachments/20465069979537) 3. A new window will show up, prompting you to open BitTorrent. Select Open BitTorrent.![bittorrent_open.png](https://support.nordvpn.com/hc/article_attachments/20465063154065)Important: keep ipleak.net open. 4. Once BitTorrent opens, click OK to add the torrent.![bittorrent_add_torrent.png](https://support.nordvpn.com/hc/article_attachments/20465077476497) 5. While the torrent is downloading metadata, return to the ipleak website. 6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.![blobid0.png](https://support.nordvpn.com/hc/article_attachments/20465056204305)If no address is showing, click the Refresh button to update the results. You should find that BitTorrent is securely downloading files via the NordVPN SOCKS5 proxy server you selected.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJExIOacEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1MDg1MDY3NjY1LU5vcmRWUE4tcHJveHktc2V0dXAtZm9yLUJpdFRvcnJlbnQGOwhUOglyYW5raQg%3D--c3a33a9c15ca9261f977fe5ed049ab4c1665a197 "How many servers does NordVPN have, and where are they located?","NordVPN has over 7,000 servers in 118 countries around the world. In addition to standard VPN servers and locations, such as NordVPN Canada or NordVPN USA, you can choose servers optimized for specific purposes, such as P2P sharing or connecting from countries with internet restrictions. Learn more about different server categories and locations by [clicking here](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbcPygEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5MzgzMTI3Njk0MjI1LVdoZXJlLWNhbi1JLWZpbmQtdGhlLU5vcmRWUE4tc2VydmVyLWxpc3QGOwhUOglyYW5raQk%3D--043a9d1ebbd412b2a5769bb8e75f522a51866e0f Where can I find servers in the app?,"You can access the list of servers and countries in the app by navigating to the left-side menu on desktop devices. On mobile devices, simply scroll up to find this list.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbcPygEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5MzgzMTI3Njk0MjI1LVdoZXJlLWNhbi1JLWZpbmQtdGhlLU5vcmRWUE4tc2VydmVyLWxpc3QGOwhUOglyYW5raQk%3D--043a9d1ebbd412b2a5769bb8e75f522a51866e0f How to use NordVPN with Plex,"Plex is a media server that can be set up on a computer or NAS device. To access Plex, the computer and server must be in the same local subnet. Accessing Plex remotely requires port-forwarding, which is unavailable with NordVPN servers. However, you can use NordVPN’s Meshnet feature to set up a secure local area network and connect devices directly. That way, you can access your Plex server from anywhere across the globe.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE1hBATEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGiqq%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwOTcyNjAyNDA2MTYxLUhvdy10by11c2UtTm9yZFZQTi13aXRoLVBsZXgGOwhUOglyYW5raQY%3D--28bb482f050ff080d6b130102fc1cf1df1b30c5f Where can I find the NordVPN server list,"The list of NordVPN server locations and the protocols/services supported in each country (for example, USA, Canada) is available at .NordVPN also offers a recommended server picker, which will select the best server for you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575679403153) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575654257681) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575679409169) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575654274705)![](https://support.nordvpn.com/hc/article_attachments/29575679413137) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31771205463569) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31771237233041) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/31771205487889) ## How many servers does NordVPN have, and where are they located? NordVPN has over 7,000 servers in 118 countries around the world. In addition to standard VPN servers and locations, such as NordVPN Canada or NordVPN USA, you can choose servers optimized for specific purposes, such as P2P sharing or connecting from countries with internet restrictions. Learn more about different server categories and locations by [clicking here](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained). ## Where can I find servers in the app? You can access the list of servers and countries in the app by navigating to the left-side menu on desktop devices. On mobile devices, simply scroll up to find this list.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHbcPygEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5MzgzMTI3Njk0MjI1LVdoZXJlLWNhbi1JLWZpbmQtdGhlLU5vcmRWUE4tc2VydmVyLWxpc3QGOwhUOglyYW5raQk%3D--043a9d1ebbd412b2a5769bb8e75f522a51866e0f NordVPN proxy setup on Deluge,"The simplest way to use Deluge securely is to connect to NordVPN before using it. However, when you can’t access the NordVPN app, setting up a NordVPN proxy is the next best thing. Note that NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). ## How to set up NordVPN with Deluge 1. Open Deluge. 2. Open Preferences. * On Windows and Linux: click Edit > Preferences. * On macOS: in the menu bar, click Deluge > Preferences. 3. Select the Proxy section. 4. From the Proxy dropdown menu, select Socks5 Auth. 5. Fill in the following information: * Username: NordVPN service username * Password: NordVPN service passwordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): 1. Click Set up NordVPN manually.![1 \(11\).png](https://support.nordvpn.com/hc/article_attachments/20341607836689) 2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: ![2 \(13\).png](https://support.nordvpn.com/hc/article_attachments/20341623998353) 3. Copy the credentials using the “Copy” buttons on the right:![3 \(11\).png](https://support.nordvpn.com/hc/article_attachments/20341665992465) * Hostname: Address of a selected proxy server.Here is a list of servers you can choose from:amsterdam.nl.socks.nordhold.netatlanta.us.socks.nordhold.netdallas.us.socks.nordhold.netlos-angeles.us.socks.nordhold.netnl.socks.nordhold.netse.socks.nordhold.netstockholm.se.socks.nordhold.netus.socks.nordhold.netnew-york.us.socks.nordhold.netsan-francisco.us.socks.nordhold.netdetroit.us.socks.nordhold.net * Port: 1080 6. Click Apply and OK to save changes. ## How to check if your proxy setup is working 1. Visit the [ipleak.net](https://ipleak.net/) website. 2. Scroll down to the Torrent Address detection section, click Activate, and click this Magnet Link.![](https://support.nordvpn.com/hc/article_attachments/20341644680721) 3. A new window will show up, prompting you to open uTorrent. Select Open deluge.![deluge_3.png](https://support.nordvpn.com/hc/article_attachments/20341666005265)Important: keep ipleak.net open. 4. Once Deluge opens, click Add to add the torrent. 5. While the torrent is downloading metadata, return to the ipleak website. 6. Under Torrent Address detection, you should see the IP address of your chosen proxy server.![deluge_5.png](https://support.nordvpn.com/hc/article_attachments/20341607864593)If no address is showing, click the Refresh button to update the results. If everything is working properly, you should see the IP address of the VPN server you selected. Deluge is now downloading files securely thanks to NordVPN SOCKS5 proxy server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFJRieAEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFvBGmbEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJEL2hjL2VuLXVzL2FydGljbGVzLzIwMzQxNjI0MDMxNTA1LU5vcmRWUE4tcHJveHktc2V0dXAtb24tRGVsdWdlBjsIVDoJcmFua2kK--1cb53056043574dd36b28ae6e8e70360c505a325 pfSense 2.5 Setup with NordVPN,"Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx). 1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Screenshot_2021-02-19_pfSense_localdomain_-_System_Certificate_Manager_CAs_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382534065553)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576446547857) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576455190545) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576455195409) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576446557969)![](https://support.nordvpn.com/hc/article_attachments/29576446561297) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624214673) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624217617) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20382518089489)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20382534076561)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit_3_.png](https://support.nordvpn.com/hc/article_attachments/20382504818065)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382523857809)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20382495664017)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20382504821905)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_.png](https://support.nordvpn.com/hc/article_attachments/20382518116881) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20382534088977) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20382504826641) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382523870865)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20382534095633) Please note that the newly created NAT rule must be on top. 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382507663121) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382523883921) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382534104081) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20382504842001) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG9GK2JEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzgyNTIzODk5MjgxLXBmU2Vuc2UtMi01LVNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--5238bcef33946e69f3399b9ce282bdf9d2f5314c Does NordVPN support OpenWrt?,"Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--fa237f35b3c806468f13f6fa9d8033eed624d19d OpenWrt setup with NordVPN,"## Does NordVPN support OpenWrt? Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions. This article provides two OpenWrt setup guides: * GUI interface instructions (simplified version) * CLI instructions (more advanced) If any issues arise, feel free to contact our support team for further help! This is an advanced tutorial, but it also provides some simpler instructions. ## GUI instructions In this guide, we will show you how to set up a NordVPN connection on routers using OpenWrt firmware via the LuCI web interface. 1. Access the LuCI interface of your OpenWrt router by entering its local IP address into your internet browser and logging in. The default IP address is 192.168.1.1 and the username is root.![1 \(8\).png](https://support.nordvpn.com/hc/article_attachments/20340177160081)By default, there is no password set up, so you may leave this slot empty, however, when you log in you will get a message to set up a password.![image__17_.png](https://support.nordvpn.com/hc/article_attachments/20340192646161)In order to do so, click on System > Administration and you may set up a password there. 2. Once you have logged in, select the System tab and choose Software.![2 \(10\).png](https://support.nordvpn.com/hc/article_attachments/20340225333905) 3. Click the “Update lists” button and wait for the process to finish and click “Dismiss”. 4. Install the following packages by typing in their name in the “Filter” field and clicking “Install…”. 1. openvpn-openssl 2. ip-full 3. luci-app-openvpn![3 \(7\).png](https://support.nordvpn.com/hc/article_attachments/20340176387985) 5. Click “Save & Apply” and refresh the router page. Now you should see a new tab called VPN. Click on it and choose OpenVPN from the dropdown. 6. Now you need to download OpenVPN client configuration files. You can be connected to a recommended server via your NordAccount. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) For the purpose of this guide, we will be using the us5104.nordvpn.com server. 1. Under the “OVPN configuration file upload” section name the VPN connection in the “Instance name” field (we have named it “nordvpn_us”.) After that, click on the “Choose File” button, locate the downloaded server file and click “Upload”.![5 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20340192655121) 2. In the “OpenVPN instances” section, click the “Edit” button next to the instance you have just created.![7 \(2\).png](https://support.nordvpn.com/hc/article_attachments/20340225342993) 3. In the lower field, enter your NordVPN service credential username and password into separate lines.usernamepassword![9.png](https://support.nordvpn.com/hc/article_attachments/20340177173009) You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Now, copy the path to the credentials file that is given right above the field containing the credentials and paste it next to the “auth-user-pass” line in the “Config file” section above.It should look like this: auth-user-pass /etc/openvpn/nordvpn_us.auth![11.png](https://support.nordvpn.com/hc/article_attachments/20340192676625) 2. Click on the Save button at the bottom. 3. Click on the “Network” tab at the top of the page and choose “Interfaces“. 4. Select the “Add new interface…” button and name it “nordvpntun”. 5. Click on the “Protocol” dropdown menu and choose “Unmanaged”. 6. In the “Interface” dropdown, enter the name “tun0” at the bottom -- custom -- field and press the Enter key.![13.png](https://support.nordvpn.com/hc/article_attachments/20340208221713) 7. Click the “Create interface” and “Save” buttons. 8. Choose the “Network” tab at the top once more and head to the “Firewall” section. 9. Click the “Add” button and adjust it as follows: 1. Name it “vpnfirewall”; 2. Set the “Input” option as “Reject”; 3. Leave “Output” as “Accept” and “Forward” as “Reject”; 4. Check the “Masquerading” option; 5. Check the “MSS clamping” option; 6. From the “Covered Networks” dropdown menu choose “nordvpntun”; 7. In the “Allow forward from source zones” dropdown menu, choose “lan”; 8. Click the “Save” button.![15.png](https://support.nordvpn.com/hc/article_attachments/20340176414737) 10. In the “Zones” section, find the zone named “lan”, and click on the “Edit” button.![16.png](https://support.nordvpn.com/hc/article_attachments/20340163882001) 11. In the “Allow forward to destination zones” dropdown check the “nordvpntun” entry.![18.png](https://support.nordvpn.com/hc/article_attachments/20340225368465) 12. Once more, click “Network'' at the top of the page and then choose “DHCP and DNS” from the dropdown list. 13. In the “General Settings” tab, find the “DNS forwardings” option and enter NordVPN DNS addresses there. The addresses are: 103.86.96.100 and 103.86.99.100![20.png](https://support.nordvpn.com/hc/article_attachments/20340176423057) 14. Go to the “Resolv and Hosts Files” tab, check the “Ignore resolve file” checkbox, and click the “Save & Apply” button.![21.png](https://support.nordvpn.com/hc/article_attachments/20340192693649) 15. Lastly, please head back to the “VPN” > “OpenVPN” tab. 16. In the “OpenVPN instances” section, check the “Enable” option next to the NordVPN option in the list, and click the “Save & Apply” button.![23.png](https://support.nordvpn.com/hc/article_attachments/20340208237585) 17. Click the “Start” button next to the created NordVPN instance to connect to the VPN server. When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected”If you wish to disconnect the VPN connection, you can click on the “Stop” button next to the NordVPN option in the “VPN” > “OpenVPN” > “OpenVPN instances'' section. ## CLI instructions If you're looking for a more advanced tutorial, follow this guide instead. To gain the benefits of a VPN on OpenWrt, you need a router with both OpenWrt firmware and an enabled OpenVPN client. The main page of the firmware is . 1. In order to start, you would need to access your router via SSH using its LAN IP address. By default, the IP address is set to 192.168.1.1 and the username is root, however, the IP address may differ if you changed any of the default values. 2. The OpenVPN package is not included in the firmware image by default. To install it, please run the following commands:opkg updateopkg install openvpn-opensslopkg install ip-fullAdditionally, you may install the LuCI component of the OpenVPN configuration, however, it is optional. You can do so by running this command:opkg install luci-app-openvpn 3. Once you have installed the OpenVPN package, you can make it launch automatically whenever the router starts by running this command:/etc/init.d/openvpn enable 4. Next, you will need to download the server configuration files. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576660126097) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576650929681) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576660144657) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576660154385) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. For this guide, we used the server uk2054.nordvpn.com, however, you should use the server that the website suggests for you.To download a server file, choose the country where you wish to connect, click on “Show available protocols”, right-click on “Download config” for “OpenVPN TCP” or “OpenVPN UDP” and choose “Copy link address”.After that, return to your SSH session and run the following command:wget -P /etc/openvpn However, make sure to use the link you copied for your specific server file. This command will download the configuration file to the /etc/openvpn directory for easy access.Alternatively, you may download the server configuration file on a different machine and transfer it to the OpenWrt router using alternate methods, such as SCP or SFTP protocols.For older OpenWrt builds:You can simply download an archive here . In the downloaded archive, you will find the corresponding files with .crt and .key extensions. The files are specific for each VPN server. 2. The OpenVPN configuration for NordVPN requires you to enter your NordVPN service credential username and password every time OpenVPN starts. However, we will make some adjustments so the credentials would be provided automatically.First, to make the process easier, we will install the nano text editor by running the following command:opkg install nanoOtherwise, you may use the built-in vi text editor. For more information regarding text editors, please refer to this article: .Now, open the downloaded server configuration file using the nano text editor. In our case, the command would be:nano /etc/openvpn/uk2054.nordvpn.com.udp.ovpnAfter that, append the word “secret” (without quotation marks) to the string “auth-user-pass”. The resulting line should be:auth-user-pass secretNow, we need to create a new file named secret, where the NordVPN service credentials will be stored. To do so, run the following command:nano /etc/openvpn/secretIt will create the new file and open it using the nano text editor.In the first line of the file enter your NordVPN service username, and the second - NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576660160657) 1. Configure OpenVPN using the downloaded configuration file in one of two ways: 1. Change the file’s extension from .ovpn to .conf, which will allow OpenVPN to find it automatically by its extension.To do so, you can use the mv command:mv /etc/openvpn/uk2054.nordvpn.com.udp.ovpn /etc/openvpn/uk2054.nordvpn.com.udp.conf 2. Specify the file name in “/etc/config/openvpn” by using the following “uci” commands:uci set openvpn.nordvpn=openvpnuci set openvpn.nordvpn.enabled='1'uci set openvpn.nordvpn.config='/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'uci commit openvpnAfter that, the file “/etc/config/openvpn” should contain the following appended strings:config openvpn 'nordvpn'option enabled '1'option config '/etc/openvpn/uk2054.nordvpn.com.udp.ovpn'You can check by running this command:tail /etc/config/openvpnYou may also change the file’s extension from .ovpn to .conf and specify it in the file “/etc/config/openvpn” - in that case, however, OpenVPN will start with this configuration file just once. 2. Create a new network interface by running the following commands:uci set network.nordvpntun=interfaceuci set network.nordvpntun.proto='none'uci set network.nordvpntun.ifname='tun0'uci commit networkThe file “/etc/config/network” should contain the following appended strings, if everything was done properly:config interface 'nordvpntun'option proto 'none'option ifname 'tun0'It can be checked by using the tail /etc/config/network command. 3. Create a new firewall zone and add a forwarding rule from LAN to VPN by running the following commands:uci add firewall zoneuci set firewall.@zone[-1].name='vpnfirewall'uci set firewall.@zone[-1].input='REJECT'uci set firewall.@zone[-1].output='ACCEPT'uci set firewall.@zone[-1].forward='REJECT'uci set firewall.@zone[-1].masq='1'uci set firewall.@zone[-1].mtu_fix='1'uci add_list firewall.@zone[-1].network='nordvpntun'uci add firewall forwardinguci set firewall.@forwarding[-1].src='lan'uci set firewall.@forwarding[-1].dest='vpnfirewall'uci commit firewallIf done correctly, the file “/etc/config/firewall” should contain the following appended strings:config zoneoption name 'vpnfirewall'option input 'REJECT'option output 'ACCEPT'option forward 'REJECT'option masq '1'option mtu_fix '1'list network 'nordvpntun'config forwardingoption src 'lan'option dest 'vpnfirewall'You can check by running tail -13 /etc/config/firewall command. This will display the last 13 lines, which should contain the aforementioned strings. 4. Now you need to configure the DNS servers. The simplest approach is to use NordVPN DNS for the WAN interface of the router. To add NordVPN DNS, run the following commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='103.86.96.100'uci add_list network.wan.dns='103.86.99.100'uci commitIf you receive an error message “uci: Entry not found” after running the uci del network.wan.dns command, you can disregard it.The file “/etc/config/network” should contain the section ‘wan’ with the three bottom strings appended:config interface 'wan'<...>option peerdns '0'list dns '103.86.96.100'list dns '103.86.99.100'You can check by running the cat /etc/config/network command and finding the ‘wan’ interface in the output.You can also add different DNS addresses, such as Google’s by running these commands:uci set network.wan.peerdns='0'uci del network.wan.dnsuci add_list network.wan.dns='8.8.8.8'uci add_list network.wan.dns='8.8.4.4'uci commitThe appended strings should be similar to the previous ones. (Optional) To prevent traffic leakage in case the VPN tunnel disconnects, you can open the “/etc/firewall.user” file using a text editor and add the following content to it:# This file is interpreted as a shell script. # Put your custom iptables rules here, and they will be executed with each firewall (re-)start # Internal uci firewall chains are flushed and recreated on reload, so # put custom rules into the root chains, e.g. INPUT or FORWARD, or into the # special user chains, e.g. input_wan_rule or postrouting_lan_rule. if (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi Additionally, you should create a file called “99-prevent-leak” in the folder “/etc/hotplug.d/iface” by running nano /etc/hotplug.d/iface/99-prevent-leak and adding the following content to the file:#!/bin/sh if [ ""$ACTION"" = ifup ] && (ip a s tun0 up) && (iptables -C forwarding_rule -j REJECT); then iptables -D forwarding_rule -j REJECT fi if [ ""$ACTION"" = ifdown ] && (! ip a s tun0 up) && (! iptables -C forwarding_rule -j REJECT); then iptables -I forwarding_rule -j REJECT fi In some cases, the OpenVPN connection can crash with a log output similar to “couldn’t resolve host…”. In this case, the VPN tunnel itself remains, however, the connection is lost. To reconnect to it automatically, first open the “/etc/rc.local” file using a text editor and add the following line:/etc/openvpn/reconnect.sh & In addition, you need to create the “reconnect.sh” file in the “/etc/openvpn” directory. It can be done by running the nano /etc/openvpn/reconnect.sh command. In the file, enter the following script contents: #!/bin/sh n=10 while sleep 50; do t=$(ping -c $n 8.8.8.8 | grep -o -E '[0-9]+ packets r' | grep -o -E '[0-9]+') if [ ""$t"" -eq 0 ]; then /etc/init.d/openvpn restart fi done When you have followed these instructions, you should be connected using the configured connection. To check if you were successful, visit NordVPN’s homepage — the status at the top of the page should say “Protected.” If you wish to disconnect the VPN connection, run the following command: service openvpn stop",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--fa237f35b3c806468f13f6fa9d8033eed624d19d pfSense setup with NordVPN,"What is pfSense, and how to use it with NordVPN? pfSense is an open-source operating system that can be used as a router or firewall. To set up NordVPN on different versions of pfSense, you'll need to use the OpenVPN protocol. Follow these instructions to set up NordVPN on pfSense: * [pfSense 2.4.4 setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20349690650385) * [pfSense 2.4.5 setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20466674776977) * [pfSense 2.5 Setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20382523899281) Once you’re done, you’ll have a secure VPN pfSense connection. Is OpenVPN on pfSense free? Yes, setting it up pfSense with OpenVPN does not cost anything additional — you just need an active [NordVPN subscription](https://nordvpn.com/pricing/). Is OpenVPN of pfSense secure? Yes, OpenVPN is one of the safest protocols to use. What version of OpenVPN does pfSense use? pfSense uses OpenVPN version 2.4 and newer.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEU0ARzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg1MjExMjg0NDk3LXBmU2Vuc2Utc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--dca8fac98782904006013ee5b69a33520ab22047 How to build the NordVPN Docker image,"Docker is a tool for easy deployment and management of applications in lightweight containers. Setting up NordVPN on a Docker container will secure your internet connection and protect your online privacy of other Docker containers as well. ## Setting up the Docker environment To build the NordVPN Docker image on Linux, you will first need to set up the Docker environment: 1. [Install the Docker engine on Linux](https://docs.docker.com/engine/install/ubuntu/). 2. Once you have Docker installed, go to the terminal. 3. Create a new directory for your image using this command: ``` mkdir ``` 4. Go to the created directory: ``` cd ``` 5. Create a Dockerfile: ``` touch Dockerfile ``` 6. Go to the file with your preferred text editor. In this example, we use nano. ``` nano Dockerfile ``` 7. Copy and paste the following script into the file: ``` FROM ubuntu:24.04RUN apt-get update && \ apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ apt-get install -y --no-install-recommends wget apt-transport-https ca-certificates && \ wget -qO /etc/apt/trusted.gpg.d/nordvpn_public.asc https://repo.nordvpn.com/gpg/nordvpn_public.asc && \ echo ""deb https://repo.nordvpn.com/deb/nordvpn/debian stable main"" > /etc/apt/sources.list.d/nordvpn.list && \ apt-get update && \ apt-get install -y --no-install-recommends nordvpn && \ apt-get clean && \ rm -rf /var/lib/apt/lists/*ENTRYPOINT /etc/init.d/nordvpn start && sleep 5 && /bin/bash -c ""$@""CMD bash ``` 8. Click Ctrl + X, then Y, and finally, Enter to save and exit. Now, you've successfully set up a Docker environment for further NordVPN Docker image building. ## Building the NordVPN Docker image After you have set up the environment in Docker, make sure you’re in the same directory you have just created, which stores the Dockerfile. Once you’re certain you’re in the correct directory, you can proceed with building the NordVPN Docker image by following these steps: 1. Build the image with this command (add your desired image name): ``` sudo docker build -t . ``` Note: Do not forget the dot at the end of the command line. 2. Run the image: ``` sudo docker run -it --hostname mycontainer --cap-add=NET_ADMIN --sysctl net.ipv6.conf.all.disable_ipv6=0 ``` Explanation:-it - instructs Docker to allocate a pseudo-TTY connected to the container’s stdin; creating an interactive bash shell in the container;--cap-add - needed to successfully run the NordVPN Daemon and connect to our servers;--sysctl net.ipv6.conf.all.disable_ipv6=0 - [disables IPv6 traffic on Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) for the NordVPN container, making sure that there are no leaks after connecting to our servers.--hostname - the hostname for your container. The flag should be used to prevent Meshnet hostname from changing after restarting the Docker container. 3. [Login to NordVPN using a token](https://support.nordvpn.com/hc/en-us/articles/20286980309265-How-to-use-a-token-with-NordVPN-on-Linux) method: ``` nordvpn login --token ``` After the steps are done, you have successfully set up NordVPN Docker image. For more detailed information on how to use Docker, check the Docker documentation.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEVbRGdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwNDY1ODExNTI3MDU3LUhvdy10by1idWlsZC10aGUtTm9yZFZQTi1Eb2NrZXItaW1hZ2UGOwhUOglyYW5raQk%3D--6a524ae2a794be84f3ac5aeccf80f158c04ba4eb MikroTik IKEv2 setup with NordVPN,"MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router. 1. Open the terminal in your RouterOS settings. 2. Install the NordVPN root certificate by running the following commands:/tool fetch url=""https://downloads.nordcdn.com/certificates/root.der""/certificate import file-name=root.der 3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used ""nl125.nordvpn.com."" Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576415137297) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576415145233) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576389972113) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576389977361)![](https://support.nordvpn.com/hc/article_attachments/29576389982865) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834263239057) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834263242641) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes 9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no 10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="""" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword 11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576415161873) 2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created ""IP/Firewall/Address"" list to the ""mode-config"" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local 3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEj4S2NEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--a0c03436afe58bd70b97e81ac24c105227d104c3 How to get connection logs on Windows,"When you troubleshoot with our customer support team, they may ask you to upload the connection log files of the NordVPN desktop application to help diagnose the issue. Below you can find the relevant tutorials on how to find and upload connection logs. 1. Open the NordVPN application and click on the Settings icon.![x.png](https://support.nordvpn.com/hc/article_attachments/19920718403089) 2. Go to Advanced settings and click Run Diagnostics Tool.![diagnostics.png](https://support.nordvpn.com/hc/article_attachments/19920709365265) (On Windows 10 and 11) 1. Click on the gear icon to reach the settings![](https://support.nordvpn.com/hc/article_attachments/25542292407185) 2. Go to General app settings.![](https://support.nordvpn.com/hc/article_attachments/25542292417169) 3. Choose to Run Diagnostics tool.![](https://support.nordvpn.com/hc/article_attachments/25542304122769) ## Collecting Diagnostics 1. In the NordVPN Diagnostics window, select Collect diagnostics and wait for the process to complete.![dd.png](https://support.nordvpn.com/hc/article_attachments/19920742474129)![ss.png](https://support.nordvpn.com/hc/article_attachments/19920733133201) 2. A message will pop up, notifying you what data the diagnostics will collect. You can safely click Continue. The user’s safety, anonymity, and security is our number one priority, and we guarantee that this information will be used only in order to help you.![ddd.png](https://support.nordvpn.com/hc/article_attachments/19920709382033) 3. Once the process is complete, you will receive a reference number, which you will have to specify to our support specialist in the live chat or in your email.![dddd.png](https://support.nordvpn.com/hc/article_attachments/19920742481937)In case the Diagnostics window says Failed to send diagnostics, you will need to provide the generated diagnostics report manually.![1.1.png](https://support.nordvpn.com/hc/article_attachments/19920718427025)File Explorer will automatically open the directory where the report has been saved. By default, diagnostic reports are saved at C:\Program Files\NordVPN\Diagnostics.![fjgMyYdLWC.png](https://support.nordvpn.com/hc/article_attachments/19920709389329)You can forward the diagnostics report via email or attach it to the live chat by clicking on the paperclip button at the bottom left corner of the chat window. ![chat.png](https://support.nordvpn.com/hc/article_attachments/19920742492817)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG7WCceEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5OTIwNzE4NDQ1NDU3LUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLVdpbmRvd3MGOwhUOglyYW5raQY%3D--b8a209ea056c2fff4c561a00b57fc15985bb78a4 How to get connection logs on Android,"You can send logs from your [NordVPN Android application](https://nordvpn.com/download/android/) by following these steps. 1. Open the application, and go to the user settings.![Screenshot_2022-04-25-14-43-44-22_9022d6795e7dc7d3b77889eb1e66148a.jpg](https://support.nordvpn.com/hc/article_attachments/20347328391569) 2. Scroll down to the bottom of the Profile window, select Help Center and tap on App logs.![Screenshot_2022-04-25-14-44-21-33_9022d6795e7dc7d3b77889eb1e66148a \(2\).jpg](https://support.nordvpn.com/hc/article_attachments/20347337143825) 3. Now just tap on the SEND TO CUSTOMER CARE. You will get a reference number - please give it to our support agents via live chat or send it to our email at support@nordvpn.com.![Screenshot_2022-04-25-14-49-34-62_9022d6795e7dc7d3b77889eb1e66148a.jpg](https://support.nordvpn.com/hc/article_attachments/20347320047249)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE9SHuBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwMzQ3MzI4NDEyOTQ1LUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLUFuZHJvaWQGOwhUOglyYW5raQc%3D--27e242eecf0b910471307723705fe29feb456cb6 How to get connection logs on macOS,"You can export the connection log straight from the NordVPN application: 1. Click on the question mark icon at the bottom left of the map.![](https://support.nordvpn.com/hc/article_attachments/25259272804113) 2. Click on Activity Logs, and you'll be directed to the folder where your logs are.![](https://support.nordvpn.com/hc/article_attachments/23655909981585) If you encounter any connection issues with the NordVPN app, select the latest connection logs and send them to our customer support for troubleshooting.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEWn0IfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5OTI1NDcxMDA4MjczLUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLW1hY09TBjsIVDoJcmFua2kI--903ccb012b6fbe441b742acd21174fb866f7dd8a How to get connection logs on Linux,"In order to get the connection logs from the Linux application, open the terminal and type this command: ``` sudo journalctl -u nordvpnd > ~/Desktop/daemonlog.txt ``` You will find a new file daemonlog.txt on your desktop. In case this command does not work, most probably your operating system does not use systemd, so please try to use the second command: ``` sudo cp /var/log/nordvpn/daemon.log ~/Desktop/daemonlog.txt ``` If this command does not work, too, our Linux application most probably had nothing to log and did not create a log file. If you encounter an issue with connectivity in our [Linux application](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux), please send us this file for further troubleshooting.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH%2Bh%2B6IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5MzI2NzQyMTYxLUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLUxpbnV4BjsIVDoJcmFua2kJ--7e5ffe3a1ad92f867388b2aa8b032ba60ace2755 How to get connection logs on iOS,"This short article will teach you how to acquire connection logs when using our app on an iOS device, such as an iPad or an iPhone. 1. Open the NordVPN application;![IMG_1925.png](https://support.nordvpn.com/hc/article_attachments/20465936317713) 2. Click on the Profile icon​​​​​.![iOS_logs1.png](https://support.nordvpn.com/hc/article_attachments/22102779452305) 3. Head to the Settings menu (gear icon in the top-right corner);![iOS_logs2.png](https://support.nordvpn.com/hc/article_attachments/22102779461265) 4. Scroll down to the very bottom of the settings page:![iOS_logs3.png](https://support.nordvpn.com/hc/article_attachments/22102763182609) 5. Tap the ""App version..."" 10 times.![iOS_logs4.png](https://support.nordvpn.com/hc/article_attachments/22102779493649) 6. You will see two options:![iOS_logs5.png](https://support.nordvpn.com/hc/article_attachments/22102763197457) * Copy app logs - send these to our support if you're facing application issues; * Copy VPN status and error logs - send these logs to our support so they can troubleshoot connection issues. 7. Paste the logs directly to us, either via [e-mail or chat](https://nordvpn.com/contact-us/).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpaxedEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1OTEyMDgwNzg1LUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLWlPUwY7CFQ6CXJhbmtpCg%3D%3D--c6c665d7700f865220c0b9b990a0d734d8d8ab37 pfSense 2.4.4 VPN setup,"Please note: if you are using pfSense 2.4.5 you will need to follow this tutorial instead. Likewise, in case you have pfSense 2.5 use this tutorial instead. ## Here are the steps on how to set up OpenVPN on pfSense 2.4.4: 1. To set up VPN on pfSense 2.4.4, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Untitled.png](https://support.nordvpn.com/hc/article_attachments/20350036795409)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576588048401) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576613859473) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576613867665) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576613876113)![](https://support.nordvpn.com/hc/article_attachments/29576588101009) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773621009425) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773621013265) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576588115217) Fill in the fields as follows:Descriptive Name: NordVPN_NL120_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: leave unchecked;Server mode: Peer to Peer (SSL/TLS);Protocol: UDP on IPv4 only (you can also use TCP in the case that you [experience issues with UDP](https://support.nordvpn.com/hc/en-us/articles/20347119467409-Issue-TLS-key-negotiation-failed-to-occur));Device mode: tun – Layer 3 Tunnel Mode;Interface: WAN;Local port: leave blank;Server host or address: the hostname of the server recommended to you (in our case, it’s nl120.nordvpn.com);Server port: 1194 (use 443 if you use TCP);Proxy host or address: leave blank;Proxy port: leave blank;Proxy Authentication: none;Description: Any name you like. We will use NordVPN.![pfs1.png](https://support.nordvpn.com/hc/article_attachments/20350069361553)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields.You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576588115217) Authentication Retry: leave unchecked.![pfs2.png](https://support.nordvpn.com/hc/article_attachments/20350069383953)CRYPTOGRAPHIC SETTINGSTLS Configuration: CheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationPeer certificate authority: NordVPN_NL120_CAPeer Certificate Revocation list: do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: Check the boxNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![pfs3.png](https://support.nordvpn.com/hc/article_attachments/20350036852369)TUNNEL SETTINGSIPv4 tunnel network: leave blankIPv6 tunnel network: leave blankIPv4 remote network(s): leave blankIPv6 remote network(s): leave blankLimit outgoing bandwidth: leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-service: leave uncheckedDon’t pull routes: leave uncheckedDon’t add/remove routes: check the box![3OfKnLDMUw.png](https://support.nordvpn.com/hc/article_attachments/20350069398033)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: leave uncheckedSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![pfs5.png](https://support.nordvpn.com/hc/article_attachments/20350069403281)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN NL120 interface.![Untitled7.png](https://support.nordvpn.com/hc/article_attachments/20350069407889)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: checkDescription: NordVPNMac Address: leave blankMTU: leave blankMSS: leave blank Do not change anything else. Just scroll down to the bottom and press Save.![pfs6.png](https://support.nordvpn.com/hc/article_attachments/20350036893585) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: check the boxListen port: leave as isEnable SSL/TLS Service: uncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: uncheckDNS Query Forwarding: checkDHCP Registration: checkStatic DHCP: checkClick Save.![pfs7.png](https://support.nordvpn.com/hc/article_attachments/20350069432721) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: checkHide Version: checkADVANCED RESOLVER OPTIONS:Prefetch Support: checkPrefetch DNS Key Support: checkClick Save.![pfs8.png](https://support.nordvpn.com/hc/article_attachments/20350036914833) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Four rules will appear. Leave all the rules untouched and add a new one. 1. Interface: NordVPN. 2. Source: your LAN subnet. 3. Click Save. At the end, it should look like this: ![pfs9.png](https://support.nordvpn.com/hc/article_attachments/20350036927249)![nat-outbound_1024.png](https://support.nordvpn.com/hc/article_attachments/20350036947089) 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule. 1. Press on Show Advanced Options 2. Change Gateway to NordVPN 3. Click Save. Now it should look like this:![pfs10.png](https://support.nordvpn.com/hc/article_attachments/20350069476241) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4-…Click Save.![pfs11.png](https://support.nordvpn.com/hc/article_attachments/20350036961425) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![Untitled15.png](https://support.nordvpn.com/hc/article_attachments/20350069496337) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![Untitled16.png](https://support.nordvpn.com/hc/article_attachments/20350069506833) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). In case you woud like to setup selective VPN routing, click [here](https://support.nordvpn.com/hc/en-us/articles/20370642641169-pfSense-2-4-4-selective-Routing).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEfFQiCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2BL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ5NjkwNjUwMzg1LXBmU2Vuc2UtMi00LTQtVlBOLXNldHVwBjsIVDoJcmFua2kG--fe99d4f965eb22e95eeb72053ddceb988a9da741 pfSense 2.5 Setup with NordVPN,"Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx). 1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Screenshot_2021-02-19_pfSense_localdomain_-_System_Certificate_Manager_CAs_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382534065553)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576446547857) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576455190545) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576455195409) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576446557969)![](https://support.nordvpn.com/hc/article_attachments/29576446561297) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624214673) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624217617) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data: ``` -----BEGIN CERTIFICATE-----MIIFCjCCAvKgAwIBAgIBATANBgkqhkiG9w0BAQ0FADA5MQswCQYDVQQGEwJQQTEQMA4GA1UEChMHTm9yZFZQTjEYMBYGA1UEAxMPTm9yZFZQTiBSb290IENBMB4XDTE2MDEwMTAwMDAwMFoXDTM1MTIzMTIzNTk1OVowOTELMAkGA1UEBhMCUEExEDAOBgNVBAoTB05vcmRWUE4xGDAWBgNVBAMTD05vcmRWUE4gUm9vdCBDQTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAMkr/BYhyo0F2upsIMXwC6QvkZps3NN2/eQFkfQIS1gql0aejsKsEnmY0Kaon8uZCTXPsRH1gQNgg5D2gixdd1mJUvV3dE3y9FJrXMoDkXdCGBodvKJyU6lcfEVF6/UxHcbBguZK9UtRHS9eJYm3rpL/5huQMCppX7kUeQ8dpCwd3iKITqwd1ZudDqsWaU0vqzC2H55IyaZ/5/TnCk31Q1UP6BksbbuRcwOVskEDsm6YoWDnn/IIzGOYnFJRzQH5jTz3j1QBvRIuQuBuvUkfhx1FEwhwZigrcxXuMP+QgM54kezgziJUaZcOM2zF3lvrwMvXDMfNeIoJABv9ljw969xQ8czQCU5lMVmA37ltv5Ec9U5hZuwk/9QO1Z+d/r6Jx0mlurS8gnCAKJgwa3kyZw6e4FZ8mYL4vpRRhPdvRTWCMJkeB4yBHyhxUmTRgJHm6YR3D6hcFAc9cQcTEl/I60tMdz33G6m0O42sQt/+AR3YCY/RusWVBJB/qNS94EtNtj8iaebCQW1jHAhvGmFILVR9lzD0EzWKHkvyWEjmUVRgCDd6Ne3eFRNS73gdv/C3l5boYySeu4exkEYVxVRn8DhCxs0MnkMHWFK6MyzXCCn+JnWFDYPfDKHvpff/kLDobtPBf+Lbch5wQy9quY27xaj0XwLyjOltpiSTLWae/Q4vAgMBAAGjHTAbMAwGA1UdEwQFMAMBAf8wCwYDVR0PBAQDAgEGMA0GCSqGSIb3DQEBDQUAA4ICAQC9fUL2sZPxIN2mD32VeNySTgZlCEdVmlq471o/bDMP4B8gnQesFRtXY2ZCjs50Jm73B2LViL9qlREmI6vE5IC8IsRBJSV4ce1WYxyXro5rmVg/k6a10rlsbK/eg//GHoJxDdXDOokLUSnxt7gk3QKpX6eCdh67p0PuWm/7WUJQxH2SDxsT9vB/iZriTIEe/ILoOQF0Aqp7AgNCcLcLAmbxXQkXYCCSB35Vp06u+eTWjG0/pyS5V14stGtw+fA0DJp5ZJV4eqJ5LqxMlYvEZ/qKTEdoCeaXv2QEmN6dVqjDoTAok0t5u4YRXzEVCfXAC3ocplNdtCA72wjFJcSbfif4BSC8bDACTXtnPC7nD0VndZLp+RiNLeiENhk0oTC+UVdSc+n2nJOzkCK0vYu0Ads4JGIB7g8IB3z2t9ICmsWrgnhdNdcOe15BincrGA8avQ1cWXsfIKEjbrnEuEk9b5jel6NfHtPKoHc9mDpRdNPISeVawDBM1mJChneHt59Nh8Gah74+TM1jBsw4fhJPvoc7Atcg740JErb904mZfkIEmojCVPhBHVQ9LHBAdM8qFI2kRK0IynOmAZhexlP/aT/kpEsEPyaZQlnBn3An1CRz8h0SPApL8PytggYKeQmRhl499+6jLxcZ2IegLfqq41dzIjwHwTMplg+1pKIOVojpWA==-----END CERTIFICATE----- ``` Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20382518089489)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20382534076561)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit_3_.png](https://support.nordvpn.com/hc/article_attachments/20382504818065)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382523857809)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20382495664017)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20382504821905)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_.png](https://support.nordvpn.com/hc/article_attachments/20382518116881) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20382534088977) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20382504826641) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382523870865)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20382534095633) Please note that the newly created NAT rule must be on top. 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382507663121) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382523883921) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382534104081) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20382504842001) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG9GK2JEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzgyNTIzODk5MjgxLXBmU2Vuc2UtMi01LVNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBw%3D%3D--931c6a1d416782e757bb7e3defe62bb49ad20096 Installing NordVPN on Linux distributions,"In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection. ## Table of contents: * [Installing NordVPN on Linux]( * [Using NordVPN on Linux]( * [Logging in]( * [Account and settings]( * [Specialty servers]( * [Features and configurations]( * [LAN discovery and allowlists]( ## Installing NordVPN on Linux To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways: 1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this. 2. By working in the terminal: 1. Open the terminal; 2. Write the command below: ``` sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh)) ``` 3. Following any on-screen instructions. Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command: ``` sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh) ``` Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command: ``` sudo usermod -aG nordvpn $USER ``` and then reboot your device. ## Using NordVPN on Linux After you have installed the NordVPN application, you can start using it! Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded. ### Logging in If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI. If you're using a Linux device with a graphical user interface, you can start using it with the commands below: 1. Log in to your NordVPN account by using this command: ``` nordvpn login ``` 2. Connect to a NordVPN server by using the command below: ``` nordvpn connect ``` ### Account and settings Here you can find the list of available NordVPN commands for Linux. Access the NordVPN client settings: --- ``` nordvpn ``` Get an extensive explanation of all commands: ``` man nordvpn ``` See the list of available commands or help for a specific command: ``` nordvpn help ``` | or | ``` nordvpn h ``` Log in or log out: ``` nordvpn login ``` | or | ``` nordvpn logout ``` Connect to a recommended NordVPN server: ``` nordvpn connect ``` | or | ``` nordvpn c ``` Connect to a specific server (e.g. nordvpn connect uk715): ``` nordvpn connect ``` Disconnect from the VPN: ``` nordvpn disconnect ``` | or | ``` nordvpn d ``` See account information: ``` nordvpn account ``` Register a new user account: ``` nordvpn register ``` Rate your last connection quality (1-5): ``` nordvpn rate ``` See the current settings: ``` nordvpn settings ``` See the connection status: ``` nordvpn status ``` See the country list: ``` nordvpn countries ``` See the city list (e.g.: nordvpn cities united_states): ``` nordvpn cities ``` See a list of available server groups: ``` nordvpn groups ``` ### Specialty servers Connect to the closest Double VPN server: --- ``` nordvpn c double_vpn ``` Connect to a specific country using Double VPN servers: ``` nordvpn connect --group double_vpn ``` Connect to a P2P server: --- ``` nordvpn connect p2p ``` Connect to a specific country using P2P servers: ``` nordvpn connect --group p2p ``` Connect to a Dedicated IP server: --- ``` nordvpn connect Dedicated_IP ``` ### Features and configurations Set a configuration option: --- ``` nordvpn set ``` | or | ``` nordvpn s ``` Enable or disable Threat Protection: ``` nordvpn set threatprotectionlite on ``` | or | ``` nordvpn set threatprotectionlite off ``` Enable or disable Kill Switch: ``` nordvpn set killswitch on ``` | or | ``` nordvpn set killswitch off ``` Enable or disable auto-connect: ``` nordvpn set autoconnect on ``` | or | ``` nordvpn set autoconnect off ``` Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435): ``` nordvpn set autoconnect on ``` Enable or disable notifications: ``` nordvpn set notify on ``` | or | ``` nordvpn set notify off ``` Set custom DNS (you can set up a single DNS or two, just add spaces in between): ``` nordvpn set dns 1.1.1.1 ``` | or | ``` nordvpn set dns 1.1.1.1 1.0.0.1 ``` [Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP): ``` nordvpn set protocol udp ``` | or | ``` nordvpn set protocol tcp ``` Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/): ``` nordvpn set obfuscate on ``` | or | ``` nordvpn set dobfuscate off ``` Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)): ``` nordvpn set technology OpenVPN ``` | or | ``` nordvpn set technology NordLynx ``` Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device: ``` nordvpn set meshnet on ``` | or | ``` nordvpn set meshnet off ``` To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained): ``` nordvpn set pq on ``` | or | ``` nordvpn set pq off ``` ### LAN discovery and allowlists Enable or disable LAN discovery: --- ``` nordvpn set lan-discovery enable ``` | or | ``` nordvpn set lan-discovery disable ``` Get more information on LAN discovery: ``` nordvpn set lan-discovery --help ``` Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space): ``` nordvpn whitelist add port ``` | or | ``` nordvpn whitelist remove port ``` Add or remove a rule to allowlist a specified subnet: ``` nordvpn whitelist add subnet ``` | or | ``` nordvpn whitelist remove subnet ```",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrCUVeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MDk0NDcwOTI5LUluc3RhbGxpbmctTm9yZFZQTi1vbi1MaW51eC1kaXN0cmlidXRpb25zBjsIVDoJcmFua2kI--bd31314be2e49c029b79d97db1b41199b2f9c950 pfSense 2.4.5 setup with NordVPN,"Please note, if you are using pfSense 2.4.4 you will need to follow this tutorial instead.1. To set up OpenVPN on pfSense 2.4.5, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![image__15_.png](https://support.nordvpn.com/hc/article_attachments/20466674695825)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a server that best suits you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575777352209) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575777361553) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575777368849) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575752243601)![](https://support.nordvpn.com/hc/article_attachments/29575752249489) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773621322769) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773621326737) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20466682266513)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20466705804177)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: CheckNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![image \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466719435537)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![image__4_.png](https://support.nordvpn.com/hc/article_attachments/20466696452625)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20466690662929)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20466682295569)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466696461457) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20466690676753) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20466719452817) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Source: your LAN subnet, for example 192.168.2.0/24.9.3. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20466696471825)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20466690688401) 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Show Advanced Options10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20466719462929) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![Screenshot_2021-02-09_pfSense_localdomain_-_System_General_Setup.png](https://support.nordvpn.com/hc/article_attachments/20466674745873) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20466690710161) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__14_.png](https://support.nordvpn.com/hc/article_attachments/20466719474705) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE74USdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2Njc0Nzc2OTc3LXBmU2Vuc2UtMi00LTUtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--d5d29cf6c93e0e9fd3ceec6ed55e92753341c74d How to connect to NordVPN with IKEv2/IPSec on Linux,"This guide utilizes the Strongswan packages to manage the IKEv2/IPSec connection on Linux. Don’t want to manage the VPN setup manually? Download the [NordVPN app for Linux](https://nordvpn.com/download/linux/), where all you need to do is [install the app](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux), log in, and pick the server you want. This guide covers the basic Debian based guide, however, it should work the same on other distributions. 1. First, make sure you have all the dependencies on your device. You can do that by running the following command:sudo apt-get update && apt-get upgrade2. Get the following packages:sudo apt-get install strongswan-charon3. Edit the ipsec.secrets file with your NordVPN username and password. (Please note: copy-pasting the command may lead to issues. It would be best to type out by hand)sudo nano /etc/ipsec.secrets​![8yUBNo7Le6.png](https://support.nordvpn.com/hc/article_attachments/20371047158929)4. Change Username with your NordVPN service username, and your password with your NordVPN service password. Your password has to be wrapped inside double-quotes. Notice the spaces after Username, after “:” and after EAP. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576494580113) 5. Once again, use the preferred text editor to enter /etc/ipsec.conf file. Do not forget root privileges since the file is write-protected from anyone except root.sudo nano /etc/ipsec.conf![image__47_.png](https://support.nordvpn.com/hc/article_attachments/20371008696977)6. The following config should be like this:conn NordVPN keyexchange=ikev2 dpdaction=clear dpddelay=300s eap_identity=""USERNAME"" leftauth=eap-mschapv2 left=%defaultroute leftsourceip=%config right=SERVER rightauth=pubkey rightsubnet=0.0.0.0/0 rightid=%SERVER rightca=""C = PA, O = NordVPN, CN = NordVPN Root CA"" type=tunnel auto=addChange SERVER to the hostname of the server you are going to use, and USERNAME to your NordVPN username.For this guide, we used the US #1019 server, but you should use the server recommended to you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576520200209) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576494575249) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576494593681) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576494599569)![](https://support.nordvpn.com/hc/article_attachments/29576520250769) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31834481900561) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31834503692177) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576494580113) right=us1019.nordvpn.com8. Enter /etc/strongswan.d/charon/constraints.conf file.sudo nano /etc/strongswan.d/charon/constraints.confInside the file change load = yes to load = no.9. Download the NordVPN RSA certificate.sudo wget https://downloads.nordcdn.com/certificates/root.pem -O /etc/ipsec.d/cacerts/NordVPN.pem10. Now let’s restart ipsec in order to reload all configuration files.sudo ipsec restartIf you’ve made any typos in /etc/ipsec.conf file you’ll be notified when service will be trying to start.11. After it’s done, you can connect by launching this command:sudo ipsec up NordVPNThis command should show the output “Connection NordVPN has been established successfully”.Note: if you are receiving No config named 'NordVPN' error after running the ipsec up NordVPN command, please refer to this article.12. To disconnect, simply type:sudo ipsec down NordVPN13. If you have any issues with the setup, you can get the logs at this location and send to our support: sudo cat /var/log/syslog",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFSpf%2BGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMzcxMDIzOTQyMjg5LUhvdy10by1jb25uZWN0LXRvLU5vcmRWUE4td2l0aC1JS0V2Mi1JUFNlYy1vbi1MaW51eAY7CFQ6CXJhbmtpCg%3D%3D--40e1afd598a99d8ea44d6502787989e55d9727c7 Manual OpenVPN connection setup on iPad / iPhone,"Note: if you are using iOS 15 or later, please follow this tutorial. OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method: 1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone. 2. Tap on Search. 3. Type openvpn connect in the search bar. 4. Tap on the installation button.![41151244_468420143660546_7684320869119688704_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148629905) 5. Enter your iTunes Store credentials and tap OK.![8.png](https://support.nordvpn.com/hc/article_attachments/20349133242129) 6. Once the app is installed, download the .OVPN configuration file. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576216528657) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576207953169) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576216534929) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576216537361) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) 1. Select Open in OpenVPN.![40614334_469040203592665_4005457101198458880_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133251729)Alternatively, if you're brought to a safari window, follow these steps: 1. Click on the Share icon:![undefined_-_Imgur__2_.png](https://support.nordvpn.com/hc/article_attachments/20349133254929) 2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):![undefined_-_Imgur__1_.png](https://support.nordvpn.com/hc/article_attachments/20349148656401) 3. Once the OpenVPN Connect application is open, select File:![undefined_-_Imgur__3_.png](https://support.nordvpn.com/hc/article_attachments/20349148668049) 4. Afterward, select Add:![undefined_-_Imgur__4_.png](https://support.nordvpn.com/hc/article_attachments/20349148671505) 2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) ![40904778_2154684898114323_8313778305220214784_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148707729) 1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.![40833697_283518232466660_6492248693205368832_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133312401) 2. Tap on the toggle switch to connect to VPN.![41061144_290461804886486_4029198391920558080_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148724625) 3. That’s it! You have successfully connected.![41040149_888510648010124_2529100979832356864_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148729233) 4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.![40840075_308061459776604_2680482681342394368_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148732945) 5. To disconnect, tap on the same toggle button you used to connect.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHS5seBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ4NjEzODc0MTkzLU1hbnVhbC1PcGVuVlBOLWNvbm5lY3Rpb24tc2V0dXAtb24taVBhZC1pUGhvbmUGOwhUOglyYW5raQk%3D--94a040560cca7acf26d16c4a921aa2b41733f9c2 Switching protocol to OpenVPN UDP or TCP,"Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols. Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platforms. * [Windows](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) * [Android](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) * [macOS](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS) * [iOS](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-iOS) * [Linux](https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAAgKdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGiqq%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NTUyODY3MzQ1LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AGOwhUOglyYW5raQc%3D--a0ca9aac8851500b93bf0c749862873fd89c7162 What to do if Amazon is not working with NordVPN,"If you can’t access Amazon with NordVPN, follow the steps below. 1. Connect to a different VPN server. 2. [Change the VPN protocol to OpenVPN UDP or TCP](https://support.nordvpn.com/hc/en-us/articles/20465552867345). 3. Do a [NordVPN DNS leak test](https://nordvpn.com/dns-leak-test/) while connected to our servers. If the results bring back your IP address, configure your device manually to use private NordVPN DNS servers. 4. [Clear your browser cache.](https://nordvpn.com/blog/how-to-clear-your-cache/) 5. Use a different browser or open Amazon in private browser mode. 6. Disable the [Threat Protection](https://support.nordvpn.com/hc/en-us/articles/19508765521425) feature. If you’re using Threat Protection Pro™, exclude Amazon from the blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude Amazon from threat blocking. 7. Allowlist NordVPN in the settings of your antivirus if you are using one.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHAmA8SEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGiqq%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwOTY4MjkyMDA3OTUzLVdoYXQtdG8tZG8taWYtQW1hem9uLWlzLW5vdC13b3JraW5nLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCA%3D%3D--a367d85cd452b8e2c6664d534e2255035db683e3 How to configure AsusTor 2.7.1 and above,"This guide was created using ASUSTOR ADM 4.2.1.DGE2 Follow these steps to set up a NordVPN connection on your ASUSTOR NAS: 1. Log in to your NAS using an internet browser. 2. Open Settings and select the Network section. 3. Switch to the Network interface tab and click Add > Create VPN.![asustor1.png](https://support.nordvpn.com/hc/article_attachments/21893059576337) 4. In the Add VPN configuration window, select OpenVPN and click Next.![asustor2.png](https://support.nordvpn.com/hc/article_attachments/21893057284753) 5. Select Import configuration files from the OpenVPN provider and click Next. 6. Fill in the following information: * Name: NordVPN * Account: Your NordVPN service username * Password: Your NordVPN service password![asustor3.png](https://support.nordvpn.com/hc/article_attachments/21893057286289)Find your NordVPN credentials on your [Nord Account dashboard](https://my.ndaccount.com/). Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576291189009) 1. Download the desired NordVPN server’s OpenVPN Configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576291179153) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576291187473) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31773790355857) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31773790358929)![](https://support.nordvpn.com/hc/article_attachments/31773820798097) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29576316086545) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576291199633) Here, you are also able to find the NordVPN service credentials. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576291189009) 1. Next to Import file(s), click Expand and Add. 2. Select your downloaded server configuration file and click Open.![asustor4.png](https://support.nordvpn.com/hc/article_attachments/21893057303569) 3. Paste the credentials together with the chosen server and click Finish. When the new network interface is created, select it and click Action > Connect. Now your NAS is connected to a NordVPN server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGfCmDpEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGiqq%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIxODkzMDU5NjE2NTI5LUhvdy10by1jb25maWd1cmUtQXN1c1Rvci0yLTctMS1hbmQtYWJvdmUGOwhUOglyYW5raQk%3D--53e0279e56d52b7ef907c69af0486e5f19226343 How to connect to your dedicated IP on Windows,"With a NordVPN dedicated IP, you get faster speeds, less CAPTCHA requests and increased security. NordVPN's dedicated IP is a unique IP that is assigned to a specific server, which ensures that you have your own private connection. In this article, we will cover how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on Windows. In order for you to be able to connect, first double-check if you have done the following: 1. Purchased a dedicated IP; 2. Set up the dedicated IP in Nord Account. If these steps are done, you can move forward and connect to your dedicated IP in the NordVPN app on: * [ Windows 7 and 8.1]( * [Windows 10 and 11]( For additional information, you can also read [our article about NordVPN's dedicated IP and how it works](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses). ## On Windows 7 and 8.1: To connect to NordVPN dedicated IP on Windows 7 and 8.1, follow these steps: 1. Open the NordVPN application. 2. Go to the dedicated IP category on the left. ![Group 12.png](https://support.nordvpn.com/hc/article_attachments/32859315247121) 3. Hover over dedicated IP, and click on the three-dot button: 4. Select fastest for your country and server, and click connect:![Group 15.png](https://support.nordvpn.com/hc/article_attachments/32859347193745) You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP: 1. Enter your dedicated IP country, and server number:![Group 19 \(1\).png](https://support.nordvpn.com/hc/article_attachments/32859347196049) 2. Tap your dedicated IP to connect:![Group 20.png](https://support.nordvpn.com/hc/article_attachments/32859347198737) ## On Windows 10 and 11: To connect to NordVPN dedicated IP on Windows 10 and 11, follow the steps below: 1. Open your NordVPN application. 2. Click specialty servers:![Group 16.png](https://support.nordvpn.com/hc/article_attachments/32859315257745) 3. Hover over dedicated IP and click the three-dot menu:![Group 17.png](https://support.nordvpn.com/hc/article_attachments/32859315259281) 4. Click connect.![Group 18.png](https://support.nordvpn.com/hc/article_attachments/32859347206417) You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP: 1. Type in your dedicated ip into the search bar:![Group 19 \(1\).png](https://support.nordvpn.com/hc/article_attachments/32859347196049) 2. Click your dedicated IP to connect:![Group 20 \(1\).png](https://support.nordvpn.com/hc/article_attachments/32859315265553) After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/). Please be aware that your email will be linked to that dedicated IP address.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQ2fucEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGiqq%2BGEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NDQ5NTM3NjgxLUhvdy10by1jb25uZWN0LXRvLXlvdXItZGVkaWNhdGVkLUlQLW9uLVdpbmRvd3MGOwhUOglyYW5raQo%3D--f198b4c7275f0eaa9542a31b3fdd524da79231b5 How to disable IPv6 on Windows,"Here's how you can disable IPv6 on... * [Windows 7, 8.1, 10](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%207,%208.1,%2010) * [Windows 11](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%2011) ## Windows 7, 8.1, 10 1. Right-click the network icon in the notification tray and select Open Network & Internet settings.![B0CI1qbEVV.png](https://support.nordvpn.com/hc/article_attachments/19919186848273) 2. Open Network and Sharing Center.![L5NIfanrXd.png](https://support.nordvpn.com/hc/article_attachments/19919175232529) 3. Click on your network adapter.![E5HrGwa4hA.png](https://support.nordvpn.com/hc/article_attachments/19919182826641) 4. Click on Properties.![C0rPFW5tP0.png](https://support.nordvpn.com/hc/article_attachments/19919186856721) 5. Uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close.![OV7tIkOnt1.png](https://support.nordvpn.com/hc/article_attachments/19919141455121) ## Windows 11 1. At the bottom of your screen, find and press on the magnifying glass icon. ![cIyQPnmU8g.png](https://support.nordvpn.com/hc/article_attachments/19919167634193) 2. A window with a search bar will appear. Type in ""Network Connection"" and open the matching result. ![chrome_ZVFWmnmcHI.png](https://support.nordvpn.com/hc/article_attachments/19919186870673) 3. Find your network adapter, and right click on it. Then, press on Properties. ![explorer_Lzjd6aSaaV.png](https://support.nordvpn.com/hc/article_attachments/19919175252753) 4. Find and uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close. ![dllhost_RXMyiitu49.png](https://support.nordvpn.com/hc/article_attachments/19919167645585)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEWD8wdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHOdVGCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5OTE5MTg2ODkyMzA1LUhvdy10by1kaXNhYmxlLUlQdjYtb24tV2luZG93cwY7CFQ6CXJhbmtpBg%3D%3D--7af40fb84d64edc5ffbf5271b5b8f80da5597205 How to disable IPv6 on macOS?,"In order to disable IPv6 on newer OS X versions, you will need to run a command through the Terminal application. Please note that any changes to the network preferences may revert this setting and the command may need to be run again. 1. Open Finder2. Click on Applications3. Click on Utilities Folder4. Double Click on the Terminal app5. Run the following command in the terminal window: sudo networksetup -listallnetworkservices This will list all of your network interfaces and their names. 6. Identify the network interface you are using, most commonly Ethernet or Wi-Fi. Use the following command in the terminal window to disable IPv6 on that interface. Please note that you may have to use quote marks to envelope the interface name. A few examples: sudo networksetup -setv6off Ethernetsudo networksetup -setv6off Wi-Fi You will be prompted to enter your OS X administrator password. Afterwards, IPv6 will be disabled.While usually not necessary, if you wish to re-enable IPv6 on your device, you can simply run this command in the terminal: sudo networksetup -setv6automatic Wi-Fisudo networksetup -setv6automatic Ethernet",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGvYSEfEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHOdVGCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzE5OTI0OTEzMzM2MDgxLUhvdy10by1kaXNhYmxlLUlQdjYtb24tbWFjT1MGOwhUOglyYW5raQc%3D--330040d0ea70f2fd56cb4dcc0678767540a04299 How to disable IPv6 on Android (LTE),"This tutorial shows how you can disable IPv6 on Android when using mobile network. Please bear in mind, the steps may slightly vary depending on the version of Android you're running. 1. Open the Settings menu of your Android phone.![](https://support.nordvpn.com/hc/article_attachments/33114405150353) 2. Head into SIM cards & mobile networks section.![ApplicationFrameHost_09OSfN95bb.png](https://support.nordvpn.com/hc/article_attachments/20323561140625) 3. Click on one of the two SIM cards that you're currently using. This will open the SIM card settings menu.![ApplicationFrameHost_qynOzaWsz3.png](https://support.nordvpn.com/hc/article_attachments/20323516693777) 4. Find Access Point Names and click on it.![ApplicationFrameHost_moeauBWxNa.png](https://support.nordvpn.com/hc/article_attachments/20323531580561) 5. Next to the network you're using, press on the right-pointing arrow.![ApplicationFrameHost_quK4AGhy23.png](https://support.nordvpn.com/hc/article_attachments/20323519050513) 6. Scroll down to APN protocol and APN roaming protocol, and change both of their settings to IPv4.![ApplicationFrameHost_4sJNZqJpNM.png](https://support.nordvpn.com/hc/article_attachments/20323516703889)![ApplicationFrameHost_fQdeTmtzDT.png](https://support.nordvpn.com/hc/article_attachments/20323531594001) That's it. You've successfully turned off IPv6.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFaIvB7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHOdVGCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTE5MDYwNjI1LUhvdy10by1kaXNhYmxlLUlQdjYtb24tQW5kcm9pZC1MVEUGOwhUOglyYW5raQg%3D--d77786163d4eed5ca6c8ab171ce4ad6a5f2c5eec Troubleshooting steps for streaming,"Streaming issues like buffering, poor video quality, or interruptions while connected to NordVPN can disrupt your viewing experience. Whether the issue lies with your internet or device, multiple potential causes exist. This guide will walk you through common troubleshooting steps to quickly resolve these issues and restore a smooth streaming experience. Table of contents: * [Connection leakage troubleshooting]( * [Troubleshooting steps for various devices]( ## Connection leakage troubleshooting One possible challenge users encounter when troubleshooting streaming issues is a leaking connection. This sometimes occurs when part of their internet traffic bypasses the VPN, leaving sensitive data exposed or causing interruptions in their streaming experience. If you're having issues with certain streaming services while using NordVPN, first check if your connection is protected by following these steps: 1. Ensure that your connection is set up correctly by checking whether your status says protected on [our website](https://nordvpn.com/):![View of NordVPN website, status is highlighted.png](https://support.nordvpn.com/hc/article_attachments/33268608949905) 2. If you are connected to one of our servers but your status says unprotected, proceed to the following steps to ensure your connection is secure. Stop any leaks from your connection by following these tutorials: * * [WebRTC leak prevention](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) * [Disable IPv6](https://support.nordvpn.com/hc/en-us/articles/20350921723409-How-to-disable-IPv6) ## Troubleshooting steps for various devices Technical issues can sometimes arise when streaming content due to various device-related factors. If your connection is secure and the issues persist, find your device in the tutorials below and follow the instructions. After each step, check if the issue is resolved. If not, proceed to the next step. ### For Windows, macOS, Linux devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. [Clear the cache of your browser.](https://nordvpn.com/blog/how-to-clear-your-cache/) 3. Try to use a different browser/incognito mode. 4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device. 5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled. 6. [Check](https://support.nordvpn.com/hc/en-us/articles/20290051742353-How-to-check-the-NordVPN-app-version) whether your NordVPN application is updated to the[ latest version](https://nordvpn.com/blog/category/service-updates/app-updates/). 7. As a last resort - try using the[ NordVPN extension](https://nordvpn.com/features/proxy-extension/) instead and access the streaming through your browser. Download the extension by clicking [here](https://support.nordvpn.com/hc/en-us/articles/20321833806865-How-to-set-up-the-NordVPN-browser-extension). ### For Android/iOS devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it. 3. If you are accessing the streaming platform on a browser, [clear your browser's cache.](https://nordvpn.com/blog/how-to-clear-your-cache/) 4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device. 5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled. ### For Android TV boxes 1. Try connecting to a different server in the region where you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it, here are the steps: 1. Go to Settings > Preferences section > More settings > Apps. 2. Find the streaming service app and press on it. 3. Click the Force Stop button. 4. Click the Clear Cache button. 5. Restart the application. 3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device. ### For Amazon Fire TV devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it: 1. Go to Settings > Applications > Manage Installed Applications. 2. Find the streaming service app and press on it. 3. Click the Force Stop button. 4. Click the Clear Cache button. 5. Restart the application. 3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device. The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). If you experience other issues or have additional questions, do not hesitate to [submit a request](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-to-reach-NordVPN-customer-support) to our customer success team.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFq9SjKEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHOdVGCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5NTU5OTY4MjM4MDk3LVRyb3VibGVzaG9vdGluZy1zdGVwcy1mb3Itc3RyZWFtaW5nBjsIVDoJcmFua2kJ--21b5e3b87adc78c65f1498ae662a4f93ab393684 How to disable IPv6 on Linux,"While both internet service providers and IT experts caution users against disabling IPv6 on Linux devices permanently, it’s OK to turn the protocol off temporarily when troubleshooting network issues. In this article, we will teach you how to disable IPv6 on your Linux device. ### Red Hat-based distributions Here's how to disable IPv6 on Linux if you’re running a Red Hat-based system: 1. Open the terminal window. 2. Change to the root user. 3. Type these commands: sysctl -w net.ipv6.conf.all.disable_ipv6=1sysctl -w net.ipv6.conf.default.disable_ipv6=1sysctl -w net.ipv6.conf.tun0.disable_ipv6=1 4. To re-enable IPv6, type these commands:sysctl -w net.ipv6.conf.all.disable_ipv6=0sysctl -w net.ipv6.conf.default.disable_ipv6=0sysctl -w net.ipv6.conf.tun0.disable_ipv6=0sysctl -p ### Debian-based distributions Here's how to disable IPv6 on Linux if you’re running a Debian-based machine. 1. Open the terminal window. 2. Type this command:sudo nano /etc/sysctl.conf 3. Add the following at the bottom of the file:net.ipv6.conf.all.disable_ipv6 = 1net.ipv6.conf.default.disable_ipv6 = 1net.ipv6.conf.lo.disable_ipv6 = 1net.ipv6.conf.tun0.disable_ipv6 = 1 4. Save and close the file. 5. Reboot your device. 6. To re-enable IPv6, remove the above lines from /etc/sysctl.conf and reboot your device.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE18vNWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHOdVGCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0NjY5MjI0MzM3LUhvdy10by1kaXNhYmxlLUlQdjYtb24tTGludXgGOwhUOglyYW5raQo%3D--020965d277139383b970daf722540d0ee22e35cf Can't log into NordVPN,"You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues? ## Table of contents: * The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. * I receive ""Error: 429 Too Many Requests."" * I didn't receive my verification password after signing up. * The password is incorrect. * After logging in, the app asks me to log in again. * NordVPN keeps logging me out. * I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” ### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences). If you are using Linux, try the callback login method: 1. Run the command: nordvpn login. 2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process. 3. Right-click on the Continue button and copy the link address. 4. Run the command: ``` nordvpn login --callback """" ``` and replace with the copied link address. For example: ``` nordvpn login --callback ""nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"" ``` ### I receive the message ""Error: 429 Too Many Requests."" Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.” ### After signing up, I didn't receive my verification password. Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support). ### It says that my password is incorrect. Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in. ### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again. Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in. ### NordVPN keeps logging me out. Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection. ### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” 1. Use one of the following commands to remove the app: ``` sudo apt --purge autoremove nordvpn* ``` or ``` sudo apt-get --purge autoremove nordvpn* ``` 2. Install the app again on your Linux device. If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFfhU2CEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQY%3D--f20d3d83354969d47a9b525ffded2cc9b596ea25 Where can I find my username?,"All of the NordVPN accounts are registered with an email address, which is also your username that you'd use to log into your account. You can fill in this form if you wish to change your username to be different than your email address.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFsG8DmEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFfhU2CEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzE5NjgyNzYzMTczMDA5LVdoZXJlLWNhbi1JLWZpbmQtbXktdXNlcm5hbWUGOwhUOglyYW5raQc%3D--96fe2ceef10b466f3ba0b0441dcbd970b8bd6ee8 "What is a Nord Account, and how do you use it?","A Nord Account lets you easily manage all of your Nord Security services (including [NordVPN](https://nordvpn.com/pt-br/), [NordPass](https://nordpass.com/), and [NordLocker](https://nordlocker.com/)) from a single control panel. ### What can I do with a Nord Account? 1. Manage all of your Nord Security accounts in one place. 2. Use one login to sign in to all your Nord Security accounts. 3. Upgrade your service plans. 4. Cancel auto-renewal for your subscriptions. If you have a NordVPN, NordPass, or NordLocker account, you’re automatically eligible for a [Nord Account](https://my.nordaccount.com/) and can start using it right away. ### Why use a Nord Account? * No need for multiple accounts and passwords. Use your Nord Account credentials to easily sign in to all of your Nord Security accounts — you need just one email address and one password. * Manage all services in one place. Once you sign in to your Nord Account, you’ll be able to view and extend your Nord Security subscriptions, cancel auto-renewal, see your billing history, download apps, and read the latest security reports. * Simplify logins. A Nord Account lets you sign in to any of your Nord Security accounts with one click — simply look for the “Log in with Nord Account” button in Nord Security apps. Nord Accounts use the “OpenID Connect” standard for user authentication. ## Using a Nord Account I’m a NordVPN user. What do I need to do? Nothing! Your NordVPN account details automatically transfer to your Nord Account. Simply [sign in to your Nord Account](https://nordaccount.com/login/) to manage your Nord Security subscriptions and auto-renewals. I want to get NordVPN. What do I need to do? I use other Nord Security products and already have a Nord Account: You can get NordVPN in three easy steps: 1. [Log in to your Nord Account](https://nordaccount.com/login/). 2. Go to the Dashboard, and under NordVPN, click Upgrade plan. 3. The checkout page will open. Select a plan and complete your payment. Now, you can sign in to NordVPN with your Nord Account login. I have never used Nord Security products: You can subscribe to NordVPN and start using your new Nord Account in four easy steps: 1. [Choose a subscription plan](https://nordvpn.com/pricing/). 2. Fill in your details and complete your payment. 3. You will be sent a Nord Account registration link to the email address you signed up with. Click on the link and create a password. 4. [Download the NordVPN app](https://nordvpn.com/download/) and sign in with your Nord Account credentials. I want to delete/close my Nord Account. How can I do it? Follow the steps in our [article on how to delete or close your Nord Account](https://support.nordvpn.com/FAQ/1521982312/How-can-I-delete-my-NordVPN-account.htm). I want a refund and/or to cancel auto-renewal for my subscription through my Nord Account. * Follow our [guide on NordVPN’s money-back policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy) to get a refund for your purchase. * Read our guide on [how to cancel auto-renewal for your subscription](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription) through your Nord Account. Manage all of your cybersecurity needs on one platform with your [Nord Account](https://my.nordaccount.com/dashboard/).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEfFs%2FMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFfhU2CEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzE5NTcxMzQ1MzM0MDMzLVdoYXQtaXMtYS1Ob3JkLUFjY291bnQtYW5kLWhvdy1kby15b3UtdXNlLWl0BjsIVDoJcmFua2kI--aef3425054b5a04aed74b2ff4be179f4965246ad Installing NordVPN on Linux distributions,"In this article, we'll guide you through NordVPN installation and usage on Linux. We offer .deb and .rpm packages that are compatible with Debian, Ubuntu, Elementary OS, Linux Mint, Fedora, QubesOS, RHEL, CentOS, and openSUSE systems. The NordVPN native application is the recommended option for connecting to NordVPN servers on your Linux device. We designed it with your experience in mind, giving you features like auto-connect, automated Kill Switch, and Threat Protection. ## Table of contents: * [Installing NordVPN on Linux]( * [Using NordVPN on Linux]( * [Logging in]( * [Account and settings]( * [Specialty servers]( * [Features and configurations]( * [LAN discovery and allowlists]( ## Installing NordVPN on Linux To start using the NordVPN application for Linux, you need to [download the NordVPN Linux client](https://nordvpn.com/download/linux/). You can do that in 2 ways: 1. By [downloading a Snap package](https://snapcraft.io/nordvpn).Snaps are app packages for desktop, cloud, and IoT that are easy to install, secure, cross-platform, and dependency-free. If you do not have Snap pre-installed, you may follow [Snap setup guides for various Linux distributions](https://snapcraft.io/docs/installing-snapd#:~:text=Zorin%20OS-,Without%20snap,-For%20distributions%20without).Please note that currently, we still do not support arm64, but our developers are working on this. 2. By working in the terminal: 1. Open the terminal; 2. Write the command below: ``` sh <(curl -sSf https://downloads.nordcdn.com/apps/linux/install.sh[](https://downloads.nordcdn.com/apps/linux/install.sh)) ``` 3. Following any on-screen instructions. Note: If you do not have a curl package, evidenced by the fact that the above does not work, you can alternatively use this command: ``` sh <(wget -qO - https://downloads.nordcdn.com/apps/linux/install.sh) ``` Additionally, if you receive the following issue: Whoops! Permission denied accessing /run/nordvpn/nordvpnd.sock, all you need to do is write the following command: ``` sudo usermod -aG nordvpn $USER ``` and then reboot your device. ## Using NordVPN on Linux After you have installed the NordVPN application, you can start using it! Please note that in NordVPN Linux application version 3.18.4, network traffic from the LAN through a VPN-connected computer is blocked by default. To unblock LAN traffic, turn LAN discovery ON or add to the allowlist any subnet or IP traffic to be forwarded. ### Logging in If you're using a Linux device without a graphical user interface, follow our guide on logging in to NordVPN on Linux devices without GUI. If you're using a Linux device with a graphical user interface, you can start using it with the commands below: 1. Log in to your NordVPN account by using this command: ``` nordvpn login ``` 2. Connect to a NordVPN server by using the command below: ``` nordvpn connect ``` ### Account and settings Here you can find the list of available NordVPN commands for Linux. Access the NordVPN client settings: --- ``` nordvpn ``` Get an extensive explanation of all commands: ``` man nordvpn ``` See the list of available commands or help for a specific command: ``` nordvpn help ``` | or | ``` nordvpn h ``` Log in or log out: ``` nordvpn login ``` | or | ``` nordvpn logout ``` Connect to a recommended NordVPN server: ``` nordvpn connect ``` | or | ``` nordvpn c ``` Connect to a specific server (e.g. nordvpn connect uk715): ``` nordvpn connect ``` Disconnect from the VPN: ``` nordvpn disconnect ``` | or | ``` nordvpn d ``` See account information: ``` nordvpn account ``` Register a new user account: ``` nordvpn register ``` Rate your last connection quality (1-5): ``` nordvpn rate ``` See the current settings: ``` nordvpn settings ``` See the connection status: ``` nordvpn status ``` See the country list: ``` nordvpn countries ``` See the city list (e.g.: nordvpn cities united_states): ``` nordvpn cities ``` See a list of available server groups: ``` nordvpn groups ``` ### Specialty servers Connect to the closest Double VPN server: --- ``` nordvpn c double_vpn ``` Connect to a specific country using Double VPN servers: ``` nordvpn connect --group double_vpn ``` Connect to a P2P server: --- ``` nordvpn connect p2p ``` Connect to a specific country using P2P servers: ``` nordvpn connect --group p2p ``` Connect to a Dedicated IP server: --- ``` nordvpn connect Dedicated_IP ``` ### Features and configurations Set a configuration option: --- ``` nordvpn set ``` | or | ``` nordvpn s ``` Enable or disable Threat Protection: ``` nordvpn set threatprotectionlite on ``` | or | ``` nordvpn set threatprotectionlite off ``` Enable or disable Kill Switch: ``` nordvpn set killswitch on ``` | or | ``` nordvpn set killswitch off ``` Enable or disable auto-connect: ``` nordvpn set autoconnect on ``` | or | ``` nordvpn set autoconnect off ``` Set a specific server for automatic connection (e.g.: nordvpn set autoconnect on us2435): ``` nordvpn set autoconnect on ``` Enable or disable notifications: ``` nordvpn set notify on ``` | or | ``` nordvpn set notify off ``` Set custom DNS (you can set up a single DNS or two, just add spaces in between): ``` nordvpn set dns 1.1.1.1 ``` | or | ``` nordvpn set dns 1.1.1.1 1.0.0.1 ``` [Switch between UDP and TCP protocols](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP): ``` nordvpn set protocol udp ``` | or | ``` nordvpn set protocol tcp ``` Enable or disable [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/): ``` nordvpn set obfuscate on ``` | or | ``` nordvpn set dobfuscate off ``` Set connection technology (OpenVPN or [NordLynx](https://nordvpn.com/blog/nordlynx-protocol-wireguard/)): ``` nordvpn set technology OpenVPN ``` | or | ``` nordvpn set technology NordLynx ``` Turn [Meshnet](https://nordvpn.com/meshnet/) on or off on your device: ``` nordvpn set meshnet on ``` | or | ``` nordvpn set meshnet off ``` To enable or disable the [post-quantum protection in NordVPN](https://support.nordvpn.com/hc/en-us/articles/30046321712529-NordVPN-Post-quantum-encryption-explained): ``` nordvpn set pq on ``` | or | ``` nordvpn set pq off ``` ### LAN discovery and allowlists Enable or disable LAN discovery: --- ``` nordvpn set lan-discovery enable ``` | or | ``` nordvpn set lan-discovery disable ``` Get more information on LAN discovery: ``` nordvpn set lan-discovery --help ``` Add or remove a rule to allowlist a specified incoming port (you can allowlist multiple ports — just separate their numbers with a space): ``` nordvpn whitelist add port ``` | or | ``` nordvpn whitelist remove port ``` Add or remove a rule to allowlist a specified subnet: ``` nordvpn whitelist add subnet ``` | or | ``` nordvpn whitelist remove subnet ```",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFrCUVeEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFfhU2CEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MDk0NDcwOTI5LUluc3RhbGxpbmctTm9yZFZQTi1vbi1MaW51eC1kaXN0cmlidXRpb25zBjsIVDoJcmFua2kJ--21342c8ebf747c114c09578cd82dce5771a951f1 How do I stop NordVPN from blocking sites?,"If the issue persists, try these steps:",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kG--219ae99fbd92bf87577298995973ef46121e443d How to check the version of OpenVPN on an AsusWRT-running router,"When having the VPN setup on router level, some connection issues could be caused by the version of OpenVPN. Specifically, if you are using version 2.4.x, you should encounter no OpenVPN-related problems. In case you have OpenVPN 2.3.x, you'll need to either upgrade your router firmware or switch to AsusWRT-Merlin in order to use NordVPN. 1. After you have logged into the control panel of your router, select VPN in the left sidebar menu. ![Asus.png](https://support.nordvpn.com/hc/article_attachments/20466857354001) 2. Press on the VPN Client tab at the top of the page. ![asus3.png](https://support.nordvpn.com/hc/article_attachments/20466834673937) 3. Now, next to the VPN profile, click on 'Activate'. ![firefox_Fhf0UXsFH9.png](https://support.nordvpn.com/hc/article_attachments/20466842810513)4. Now, head to System Log. You will see a detailed indication of your connection status. Scroll to the top, that's where you'll find the OpenVPN version.![asus3 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466857361937)![firefox_0jZ83g9paf.png](https://support.nordvpn.com/hc/article_attachments/20466850180881)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGHHVCdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFfhU2CEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJnL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2ODYzMjc3OTY5LUhvdy10by1jaGVjay10aGUtdmVyc2lvbi1vZi1PcGVuVlBOLW9uLWFuLUFzdXNXUlQtcnVubmluZy1yb3V0ZXIGOwhUOglyYW5raQo%3D--81a685e1e196cb55ad18355da32407df8916ed1d pfSense 2.5 Setup with NordVPN,"Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx). 1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Screenshot_2021-02-19_pfSense_localdomain_-_System_Certificate_Manager_CAs_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382534065553)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576446547857) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576455190545) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576455195409) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576446557969)![](https://support.nordvpn.com/hc/article_attachments/29576446561297) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624214673) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624217617) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20382518089489)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20382534076561)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit_3_.png](https://support.nordvpn.com/hc/article_attachments/20382504818065)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382523857809)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20382495664017)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20382504821905)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_.png](https://support.nordvpn.com/hc/article_attachments/20382518116881) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20382534088977) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20382504826641) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382523870865)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20382534095633) Please note that the newly created NAT rule must be on top. 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382507663121) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382523883921) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382534104081) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20382504842001) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/articles/20382523899281-pfSense-2.5-Setup-with-NordVPN pfSense 2.5 Setup with NordVPN,"Disclaimer: With the 2.5.0 update, pfSense routers now have built-in WireGuard VPN client. Currently, it is impossible to setup the NordLynx protocol on pfSense routers using the WireGuard client, as the NordLynx protocol is only available with the NordVPN application on desktop and mobile devices at this time. More information regarding the availability of NordLynx can be found [here](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx). 1. To set up OpenVPN on pfSense 2.5.0, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![Screenshot_2021-02-19_pfSense_localdomain_-_System_Certificate_Manager_CAs_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382534065553)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a suggested server. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576446547857) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576455190545) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29576455195409) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29576446557969)![](https://support.nordvpn.com/hc/article_attachments/29576446561297) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624214673) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624217617) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityTrust Store: UncheckRandomize Serial: UncheckCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Do not edit anything else. Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20382518089489)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service username.Password: Your NordVPN service password. You can find your NordVPN service credentials (service username and service password) in the[ Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/) Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576446563345) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20382534076561)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Data Encryption Negotiation: CheckData Encryption Algorithms: AES-256-GCM and AES-256-CBCFallback Data Encryption Algorithm: AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit_3_.png](https://support.nordvpn.com/hc/article_attachments/20382504818065)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankAllow Compression: Refuse any non-stub compression (Most Secure)Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![Screenshot_2021-02-19_pfSense_localdomain_-_VPN_OpenVPN_Clients_Edit.png](https://support.nordvpn.com/hc/article_attachments/20382523857809)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20382495664017)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20382504821905)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_.png](https://support.nordvpn.com/hc/article_attachments/20382518116881) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20382534088977) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20382504826641) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Address Family: IPv49.3. Source: your LAN subnet, for example 192.168.2.0/24.9.4. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382523870865)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20382534095633) Please note that the newly created NAT rule must be on top. 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Display Advanced10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382507663121) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20382523883921) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20382534104081) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20382504842001) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG9GK2JEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFQiCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzgyNTIzODk5MjgxLXBmU2Vuc2UtMi01LVNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpBg%3D%3D--b8454a1a780ea68d9a259cd70f8fe526555c41cc pfSense 2.4.4 selective Routing,"1. In order to setup pfSense selective routing, please set up OpenVPN first on your pfSense following our [tutorial](https://support.nordvpn.com/hc/en-us/articles/20349690650385-pfSense-2-4-4-VPN-setup).Note: On the Tunnel Settings, mark the checkbox on Don't pull routes option. 2. Once you have finished the tutorial, navigate to Firewall → NAT → Outbound. You will need to readjust Mappings according to the screenshot:![1 \(17\).png](https://support.nordvpn.com/hc/article_attachments/20370649563281) 3. Navigate to Firewall → Rules → LAN. 1. Click to Add new interface. Change the following settings:Action: PassInterface: LANProtocol: AnySource: Single host or alias → device IP address you wish to exclude from VPN tunnel. (You can write a whole subnet, range of IP addresses as well)Gateway: WAN_DHCP![2 \(19\).png](https://support.nordvpn.com/hc/article_attachments/20370661784721)![3 \(17\).png](https://support.nordvpn.com/hc/article_attachments/20370675413777)Once you will save changes, your LAN rules should look similar to:![4.png](https://support.nordvpn.com/hc/article_attachments/20370649568785)Note: make sure this newly created rule is placed above any other rules. 4. Save and apply changes. You may also need to reset the firewall to apply all changes, which you can do by: 5. Navigate Diagnostics → States → Reset States → Check Reset the firewall state table → Reset. 6. That is it, you can check our [IP check](https://nordvpn.com/what-is-my-ip/) website to see whether your devices are routed through ISP connection and rest of them via VPN tunnel.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEh6%2BiGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFQiCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMzcwNjQyNjQxMTY5LXBmU2Vuc2UtMi00LTQtc2VsZWN0aXZlLVJvdXRpbmcGOwhUOglyYW5raQc%3D--d07715a9f5b542d8e6998f3c66655578dc9909f8 pfSense 2.4.5 setup with NordVPN,"Please note, if you are using pfSense 2.4.4 you will need to follow this tutorial instead.1. To set up OpenVPN on pfSense 2.4.5, access your pfSense from your browser, then navigate to System > Certificate Manager > CAs. Select +Add.You should see this screen: ![image__15_.png](https://support.nordvpn.com/hc/article_attachments/20466674695825)2. For this tutorial, we will configure our pfSense to connect to a server in the Netherlands, but you should connect to a server that best suits you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575777352209) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575777361553) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575777368849) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575752243601)![](https://support.nordvpn.com/hc/article_attachments/29575752249489) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773621322769) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773621326737) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Fill in the fields as follows:Descriptive Name: NordVPN_CA (we are using this name for the sake of this manual — you can use any name you like)Method: Import an existing Certificate AuthorityCertificate data: ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Press Save.3. Navigate to VPN > OpenVPN > Clients and press +Add. 4. Fill in the fields as follows:Disable this client: UncheckServer mode: Peer to Peer (SSL/TLS)Protocol: UDP on IPv4 only (you can also use TCP)Device mode: tun – Layer 3 Tunnel ModeInterface: WANLocal port: Leave blankServer host or address: the hostname of the server recommended to you (in our case, it’s de855.nordvpn.com);Server port: 1194 (use 443 if you use TCP)Proxy host or address: Leave blankProxy port: Leave blankProxy Authentication: noneDescription: Any name you like. We will use NordVPN.![image__3_.png](https://support.nordvpn.com/hc/article_attachments/20466682266513)USER AUTHENTICATION SETTINGSUsername: Your NordVPN service usernamePassword: Your NordVPN service password in both fields. Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575777382673) Authentication Retry: leave unchecked.![image__1_.png](https://support.nordvpn.com/hc/article_attachments/20466705804177)CRYPTOGRAPHIC SETTINGSTLS Configuration: Use a TLS Key - Check; Automatically generate a TLS key - UncheckTLS Key: ``` -----BEGIN OpenVPN Static key V1-----e685bdaf659a25a200e2b9e39e51ff030fc72cf1ce07232bd8b2be5e6c670143f51e937e670eee09d4f2ea5a6e4e69965db852c275351b86fc4ca892d78ae002d6f70d029bd79c4d1c26cf14e9588033cf639f8a74809f29f72b9d58f9b8f5fefc7938eade40e9fed6cb92184abb2cc10eb1a296df243b251df0643d53724cdb5a92a1d6cb817804c4a9319b57d53be580815bcfcb2df55018cc83fc43bc7ff82d51f9b88364776ee9d12fc85cc7ea5b9741c4f598c485316db066d52db4540e212e1518a9bd4828219e24b20d88f598a196c9de96012090e333519ae18d35099427e7b372d348d352dc4c85e18cd4b93f8a56ddb2e64eb67adfc9b337157ff4-----END OpenVPN Static key V1----- ``` TLS Key Usage Mode: TLS AuthenticationTLS keydir direction: Use default directionPeer certificate authority: NordVPN_CAPeer Certificate Revocation list: Do not defineClient certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different)Encryption Algorithm: AES-256-GCMEnable NCP: CheckNCP Algorithms: AES-256-GCM and AES-256-CBCAuth digest algorithm: SHA512 (512-bit)Hardware Crypto: No Hardware Crypto Acceleration![image \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466719435537)TUNNEL SETTINGSIPv4 tunnel network: Leave blankIPv6 tunnel network: Leave blankIPv4 remote network(s): Leave blankIPv6 remote network(s): Leave blankLimit outgoing bandwidth: Leave blankCompression: No LZO Compression [Legacy style,comp-lzo no]Topology: Subnet – One IP address per client in a common subnetType-of-Service: UncheckDon’t pull routes: UncheckDon’t add/remove routes: Check![image__4_.png](https://support.nordvpn.com/hc/article_attachments/20466696452625)ADVANCED CONFIGURATIONCustom Options tls-client;remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; UDP FAST I/O: UncheckExit Notify: DisabledSend/Receive Buffer: DefaultGateway creation: IPv4 onlyVerbosity level: 3 (recommended)![image__5_.png](https://support.nordvpn.com/hc/article_attachments/20466690662929)5. Navigate to Interfaces > Interface Assignments and Add the NordVPN interface.![Screenshot_2021-02-09_pfSense_localdomain_-_Interfaces_Interface_Assignments.png](https://support.nordvpn.com/hc/article_attachments/20466682295569)6. Press on the OPT1 to the left of your assigned interface and fill in the following information:Enable: CheckDescription: NordVPNMac Address: Leave blankMTU: Leave blankMSS: Leave blank Do not change anything else. Just scroll down to the bottom and press Save.![image__7_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20466696461457) 7. Navigate to Services -> DNS Resolver -> General SettingsEnable: CheckListen port: Leave as isEnable SSL/TLS Service: UncheckSSL/TLS Certificate: webConfigurator default (59f92214095d8) (Server: Yes, In Use) (note that the numbers on your machine could be different);SSL/TLS Listen Port: Leave as isNetwork Interfaces: AllOutgoing Network Interfaces: NordVPNSystem Domains Local Zone Type: TransparentDNSSEC: UncheckPython Module: UncheckDNS Query Forwarding: Enable forwarding mode - Check; Use SSL/TLS for outgoing DNS Queries to Forwarding Servers - UncheckDHCP Registration: CheckStatic DHCP: CheckOpenVPN Clients: UncheckClick Save.![image__8_.png](https://support.nordvpn.com/hc/article_attachments/20466690676753) 8. While in DNS Resolver, select Advanced Settings at the top and fill in the following:ADVANCED PRIVACY OPTIONS:Hide Identity: CheckHide Version: CheckQuery Name Minimization: UncheckStrict Query Name Minimization: UncheckADVANCED RESOLVER OPTIONS:Prefetch Support: CheckPrefetch DNS Key Support: CheckHarden DNSSEC Data: UncheckDo not change anything else. Just scroll down to the bottom and press Save![image__9_.png](https://support.nordvpn.com/hc/article_attachments/20466719452817) 9. Navigate to Firewall > NAT > Outbound and select Manual Outbound NAT rule generation. Press Save. Six rules will appear. Delete all IPv6 rules and add a new one.9.1. Interface: NordVPN.9.2. Source: your LAN subnet, for example 192.168.2.0/24.9.3. Click Save. At the end, it should look like this:![image__11_.png](https://support.nordvpn.com/hc/article_attachments/20466696471825)![image__10_.png](https://support.nordvpn.com/hc/article_attachments/20466690688401) 10. Navigate to Firewall > Rules > LAN and delete the IPv6 rule. Also, edit the IPv4 rule.10.1. Press on Show Advanced Options10.2. Change Gateway to NordVPN10.3. Click Save.Now it should look like this:![image__12_.png](https://support.nordvpn.com/hc/article_attachments/20466719462929) 11. Go to System > General Setup and fill in the fields as follows:DNS Server 1: 103.86.96.100; noneDNS Server 2: 103.86.99.100; NordVPN_VPNV4 - opt1 - ...Leave everything else as it is. Click Save.![Screenshot_2021-02-09_pfSense_localdomain_-_System_General_Setup.png](https://support.nordvpn.com/hc/article_attachments/20466674745873) 12. Now navigate to Status > OpenVPN. The status and it should state that the service is “up”.![image__13_.png](https://support.nordvpn.com/hc/article_attachments/20466690710161) 13. You can also check the connection log file under Status > System Logs > OpenVPN:![image__14_.png](https://support.nordvpn.com/hc/article_attachments/20466719474705) That’s it! pfsense VPN setup is complete, and you should now have a [VPN connection](https://nordvpn.com/what-is-a-vpn/). If the IP does not change after setting up the VPN, try restarting the pfSense router and check the IP then.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE74USdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFQiCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwNDY2Njc0Nzc2OTc3LXBmU2Vuc2UtMi00LTUtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--70333ce2a08a0b59679ad0657adec033860414bf pfSense setup with NordVPN,"What is pfSense, and how to use it with NordVPN? pfSense is an open-source operating system that can be used as a router or firewall. To set up NordVPN on different versions of pfSense, you'll need to use the OpenVPN protocol. Follow these instructions to set up NordVPN on pfSense: * [pfSense 2.4.4 setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20349690650385) * [pfSense 2.4.5 setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20466674776977) * [pfSense 2.5 Setup with NordVPN](https://nordvpn.zendesk.com/hc/en-us/articles/20382523899281) Once you’re done, you’ll have a secure VPN pfSense connection. Is OpenVPN on pfSense free? Yes, setting it up pfSense with OpenVPN does not cost anything additional — you just need an active [NordVPN subscription](https://nordvpn.com/pricing/). Is OpenVPN of pfSense secure? Yes, OpenVPN is one of the safest protocols to use. What version of OpenVPN does pfSense use? pfSense uses OpenVPN version 2.4 and newer.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEU0ARzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFQiCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg1MjExMjg0NDk3LXBmU2Vuc2Utc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--67e81a3bb64a77927eb8267bff026b45d1d1037c OPNsense 21 setup with NordVPN,"1. In order to setup OPNsense with OpenVPN please access your OPNsense via browser. 2. Navigate to System -> Trust -> Authorities and click on the +Add button.You should see this screen:![Screenshot_1 \(3\).png](https://support.nordvpn.com/hc/article_attachments/20397585345425) 3. We will configure our OPNsense to connect to US 8561 server but you should connect to a server suggested to you at this page: [https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/](https://my.nordaccount.acom/dashboard/nordvpn/manual-configuration/server-recommendation/). You can find the server hostname right under the server title. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575778844561) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575778849041) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575778851601) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575753838609)![](https://support.nordvpn.com/hc/article_attachments/29575753841553) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773624244881) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773624248465) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) 1. Press on + Add button. Then fill the fields out like this:Descriptive Name: NordVPN_US8561_CAMethod: Import an existing Certificate AuthorityCertificate data: paste the contents below ``` -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- ``` Certificate Private Key: leave blank;Serial for next certificate: leave as it is by default;Press Save 2. Navigate to VPN -> OpenVPN -> Clients and press + Add button. 3. Fill in the fields:GENERAL INFORMATIONDisabled: leave unchecked.Description: Any name you like. We will use NordVPN_US8561.Server mode: Peer to Peer (SSL/TLS);Protocol: UDP4 (you can also use TCP4);Device mode: tun;Interface: any;Remote server:Host or address: us8561.nordvpn.com (change to the hostname of the server you are going to use);Port: 1194 (use 443 if you use TCP);Retry DNS resolution: check;Proxy host or address: leave blank;Proxy port: leave blank;Proxy Authentication: None;![ApplicationFrameHost_EZTCR64YBk.png](https://support.nordvpn.com/hc/article_attachments/20397594490129)USER AUTHENTICATION SETTINGSUser name/pass: fill in NordVPN service username and password; Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29575778858769) Renegotiate time: leave blank;![opnsense4.png](https://support.nordvpn.com/hc/article_attachments/20397585357457)CRYPTOGRAPHIC SETTINGS:TLS Authentication: Enabled - Authentication onlyTLS Shared Key: Paste the contents below ``` -----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1----- ``` Peer Certificate Authority: NordVPN_US8601_CA;Client Certificate: None (Username and Password required);Encryption Algorithm: AES-256-GCM;Auth Digest Algorithm: SHA512;![Cryptosettings.png](https://support.nordvpn.com/hc/article_attachments/20397558818193)TUNNEL SETTINGS:IPv4 tunnel network: leave blank;IPv6 tunnel network: leave blank;IPv4 remote network: leave blank;IPv6 remote network: leave blank;Limit outgoing bandwidth: leave blank;Compression: Legacy - Disabled LZO algorithm (--comp-lzo no)Type-of-service: leave unchecked;Don’t pull routes: leave unchecked;Don’t add/remove routes: check.![](https://nordvpn.nanorep.co/storage/nr1/kb/3E6DB546/3E6DB64A/4D0B7B7E/29/ApplicationFrameHost_RQTk5NrNrj.png)ADVANCED CONFIGURATION:Advanced: paste the contents below remote-random;tun-mtu 1500;tun-mtu-extra 32;mssfix 1450;persist-key;persist-tun;reneg-sec 0;remote-cert-tls server; Verbosity level: 3 (recommended);![opnsense7 \(1\).png](https://support.nordvpn.com/hc/article_attachments/20397569392529)Click Save. 1. Navigate to Interfaces -> Assignments and click on + near New Interface. By default, it is ovpnc1.![opnsense8.png](https://support.nordvpn.com/hc/article_attachments/20397554615313) 2. Click on the OPT1 to edit the interface.![opnsense9.png](https://support.nordvpn.com/hc/article_attachments/20397558829073) 3. Click on the Enable Interface and do the following changes:Description: NordVPN (or anything you want);Block private networks: leave unchecked;Block bogon networks: leave unchecked;IPv4 Configuration Type: None;IPv6 Configuration Type: None;MAC address: leave blank;MTU: leave blank;MSS: leave blank;No changes required on the DHCP client configuration so just click on Save button.![uZsOureYMZ.png](https://support.nordvpn.com/hc/article_attachments/20397594515217)Click on the Apply changes button. 4. Navigate to Services -> Unbound DNS -> General.Enable: check;Listen port: 53;Network Interfaces: All;DNSSEC: uncheck;DHCP Registration: check;DHCP Domain Override: leave blank;DHCP Static Mappings: check;IPv6 Link-local: unchecked;TXT Comment Support: leave unchecked;DNS Query Forwarding: check;Local Zone Type: Transparent;Custom options: leave blank;Outgoing Network Interfaces: NordVPN (or whatever you named your OpenVPN interface);WPAD Records: leave unchecked;![ApplicationFrameHost_ORhDz6X5LV.png](https://support.nordvpn.com/hc/article_attachments/20397554629649)Click Save and Apply changes. 5. Navigate to Services -> Unbound DNS -> Advanced and do the check the following options:Hide Identity: checkHide Version: checkPrefetch Support: checkPrefetch DNS Key Support: checkLeave anything else as it is by default, click Save, and Apply Settings. 6. Navigate to Firewall -> NAT -> Outbound, select Hybrid outbound NAT rule generation (automatically generated rules are applied after manual rules), click Save and Apply Changes. 7. Click on the +Add button on top, on the edit menu, select Interface as NordVPN. Leave anything else by as it is by default, click Save, and Apply Changes. 8. Navigate to Firewall -> Rules -> LAN and delete the IPv6 rule. After that, click on the edit button next to IPv4. Scroll down and under Advanced features, select Gateway as NORDVPN_VPN4. Click Save.Next, click +Add, change Source to LAN net and Destination to LAN Address, don't change anything else, Save and Apply Changes.![ZNmOtiXC7X.png](https://support.nordvpn.com/hc/article_attachments/20397573220241) 9. Navigate to System -> Settings -> General and do the following changes:Under Networking, check the Prefer IPv4 over IPv6;DNS servers:103.86.96.100, Use Gateway: none;103.86.99.100, Use Gateway: none.On DNS server options, uncheck Allow DNS server list to be overridden by DHCP/PPP on WANClick Save and Apply Changes.![v3IjrkOu33.png](https://support.nordvpn.com/hc/article_attachments/20397569405969) 10. Navigate to System -> Gateways -> Single and do the following changes:Edit NORDVPN_VPN6 -> click DisabledSave and Apply Changes. 11. Now you can navigate to VPN -> OpenVPN -> Connection Status and it should state that the service is “up”:![nnVrIUdkv4.png](https://support.nordvpn.com/hc/article_attachments/20397554637969)Restart the connection to assign the OpenVPN Virtual Address to the interfaces. 12. Navigate to Lobby -> Dashboard and confirm the NordVPN Interface has an IP Number![CrZxeIXra5.png](https://support.nordvpn.com/hc/article_attachments/20397558841489) 13. You can also check the connection log file under VPN -> OpenVPN -> Log File. If you encounter any connection issues, please send the log file to our [customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for the further support.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEj4S2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFQiCEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3NTY5NDE4MTI5LU9QTnNlbnNlLTIxLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--374344c16837d24069366516ba2cf1132adc7f8f How to get connection logs on Windows,"When you troubleshoot with our customer support team, they may ask you to upload the connection log files of the NordVPN desktop application to help diagnose the issue. Below you can find the relevant tutorials on how to find and upload connection logs. 1. Open the NordVPN application and click on the Settings icon.![x.png](https://support.nordvpn.com/hc/article_attachments/19920718403089) 2. Go to Advanced settings and click Run Diagnostics Tool.![diagnostics.png](https://support.nordvpn.com/hc/article_attachments/19920709365265) (On Windows 10 and 11) 1. Click on the gear icon to reach the settings![](https://support.nordvpn.com/hc/article_attachments/25542292407185) 2. Go to General app settings.![](https://support.nordvpn.com/hc/article_attachments/25542292417169) 3. Choose to Run Diagnostics tool.![](https://support.nordvpn.com/hc/article_attachments/25542304122769) ## Collecting Diagnostics 1. In the NordVPN Diagnostics window, select Collect diagnostics and wait for the process to complete.![dd.png](https://support.nordvpn.com/hc/article_attachments/19920742474129)![ss.png](https://support.nordvpn.com/hc/article_attachments/19920733133201) 2. A message will pop up, notifying you what data the diagnostics will collect. You can safely click Continue. The user’s safety, anonymity, and security is our number one priority, and we guarantee that this information will be used only in order to help you.![ddd.png](https://support.nordvpn.com/hc/article_attachments/19920709382033) 3. Once the process is complete, you will receive a reference number, which you will have to specify to our support specialist in the live chat or in your email.![dddd.png](https://support.nordvpn.com/hc/article_attachments/19920742481937)In case the Diagnostics window says Failed to send diagnostics, you will need to provide the generated diagnostics report manually.![1.1.png](https://support.nordvpn.com/hc/article_attachments/19920718427025)File Explorer will automatically open the directory where the report has been saved. By default, diagnostic reports are saved at C:\Program Files\NordVPN\Diagnostics.![fjgMyYdLWC.png](https://support.nordvpn.com/hc/article_attachments/19920709389329)You can forward the diagnostics report via email or attach it to the live chat by clicking on the paperclip button at the bottom left corner of the chat window. ![chat.png](https://support.nordvpn.com/hc/article_attachments/19920742492817)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG7WCceEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE9SHuBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5OTIwNzE4NDQ1NDU3LUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLVdpbmRvd3MGOwhUOglyYW5raQY%3D--8daa5ecef8c4e4506ad28945590d16bec0335674 How to provide connection logs of NordVPN apps,"In case of an issue with the connectivity using our applications, please provide us with the connection logs from the application and send to our support team for further troubleshooting.Here are the tutorials on how to provide the connection logs for different operating systems: * [How to get connection logs on Windows](https://support.nordvpn.com/hc/en-us/articles/19920718445457-How-to-get-connection-logs-on-Windows) * [How to get connection logs on macOS](https://support.nordvpn.com/hc/en-us/articles/19925471008273-How-to-get-connection-logs-on-macOS) * [How to get connection logs on Android](https://support.nordvpn.com/hc/en-us/articles/20347328412945-How-to-get-connection-logs-on-Android) * [How to get connection logs on iOS](https://support.nordvpn.com/hc/en-us/articles/20465912080785-How-to-get-connection-logs-on-iOS) * [How to get connection logs on Linux](https://support.nordvpn.com/hc/en-us/articles/20379326742161-How-to-get-connection-logs-on-Linux) * [How to get connection logs on NordVPN Browser Extension](https://support.nordvpn.com/hc/en-us/articles/29758845534993-How-to-get-connection-logs-from-the-NordVPN-Browser-Extension)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2l%2FWIEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE9SHuBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NDQ1MjI5MDczLUhvdy10by1wcm92aWRlLWNvbm5lY3Rpb24tbG9ncy1vZi1Ob3JkVlBOLWFwcHMGOwhUOglyYW5raQc%3D--ad5552c13b308575adf8f253e221e98de5bef770 How to get connection logs on iOS,"This short article will teach you how to acquire connection logs when using our app on an iOS device, such as an iPad or an iPhone. 1. Open the NordVPN application;![IMG_1925.png](https://support.nordvpn.com/hc/article_attachments/20465936317713) 2. Click on the Profile icon​​​​​.![iOS_logs1.png](https://support.nordvpn.com/hc/article_attachments/22102779452305) 3. Head to the Settings menu (gear icon in the top-right corner);![iOS_logs2.png](https://support.nordvpn.com/hc/article_attachments/22102779461265) 4. Scroll down to the very bottom of the settings page:![iOS_logs3.png](https://support.nordvpn.com/hc/article_attachments/22102763182609) 5. Tap the ""App version..."" 10 times.![iOS_logs4.png](https://support.nordvpn.com/hc/article_attachments/22102779493649) 6. You will see two options:![iOS_logs5.png](https://support.nordvpn.com/hc/article_attachments/22102763197457) * Copy app logs - send these to our support if you're facing application issues; * Copy VPN status and error logs - send these logs to our support so they can troubleshoot connection issues. 7. Paste the logs directly to us, either via [e-mail or chat](https://nordvpn.com/contact-us/).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpaxedEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE9SHuBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1OTEyMDgwNzg1LUhvdy10by1nZXQtY29ubmVjdGlvbi1sb2dzLW9uLWlPUwY7CFQ6CXJhbmtpCA%3D%3D--5191a5afed27a0e2b0717076d6e4cb6b76a2e23b How to re-install NordVPN on Android,"To reinstall NordVPN on your Android device and ensure you have the latest version for the best experience, follow these steps. 1. Open the Settings app on your phone and select Apps or Apps & Notifications (the selection may vary depending on your phone type).![](https://support.nordvpn.com/hc/article_attachments/29766850671889) 2. After opening the Apps settings, you may also need to press Manage Apps (this may vary depending on your phone type). 3. After opening Manage apps (or just Apps, depending on your phone model), search for or scroll down to find and tap the NordVPN app. 4. Tap Uninstall and confirm app deletion.![](https://support.nordvpn.com/hc/article_attachments/29766850679313) 5. Once uninstalled, download the latest NordVPN app version from [Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&pli=1) or our website, where you’ll also find setup instructions.![](https://support.nordvpn.com/hc/article_attachments/29766832043409)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHeZGQOGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE9SHuBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzI5NzQ4NjI3ODI0MjczLUhvdy10by1yZS1pbnN0YWxsLU5vcmRWUE4tb24tQW5kcm9pZAY7CFQ6CXJhbmtpCQ%3D%3D--05a9b3b28b7821c274319a4681d38720be7f2218 It says my username or password is incorrect,"There may be a few reasons causing this error: * First, make sure you are using the [latest version of the application](https://nordvpn.com/download/). * If that does not help, you may be using the wrong password. Follow these steps to reset your password: 1. Log in to your Nord Account here: ![GgIN6uV73w \(1\).png](https://support.nordvpn.com/hc/article_attachments/20350852972305) 2. Click on Forgot your password?![EURhBAD45H \(1\).png](https://support.nordvpn.com/hc/article_attachments/20350812091281) 3. Enter the email address associated with your Nord Account and click Send Reset Link:![6XWsiWcfMF \(1\).png](https://support.nordvpn.com/hc/article_attachments/20350840150929)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFfhU2CEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBE9SHuBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzUwODU1NjM0ODMzLUl0LXNheXMtbXktdXNlcm5hbWUtb3ItcGFzc3dvcmQtaXMtaW5jb3JyZWN0BjsIVDoJcmFua2kK--69f6f81a156cdf29d477ca4ad1f4e9cb12f2ed58 "I get ""Invalid security certificate"" message","This certificate message is MITM (Man-in-the-middle) protection. If you get this message, it means that some new certificate/application has been found on your device that has access to device traffic ( for example, anti-virus applications that need to monitor traffic to block threats) and is trying to stop access to a website. * As for how to view certificates, there can be numerous different ways (as the certificate is stored on the device), one of which is described here: * Our [blog post](https://nordvpn.com/id/blog/what-you-should-know-about-web-certificates/#:~:text=What%20should%20you%20do%20if%20you%20see%20a%20certificate%20warning%3F) explains web certificates in more detail and what you should do if you see a certificate warning. Here's how your screen may look with the error message:![Cx897moW8AAe3tj.jpg](https://support.nordvpn.com/hc/article_attachments/20285432095633)Investigating further, we can see that it's clear that the certificate details have changed since it's being interfered with. In this case, it was a Cisco firewall and the website is safe to acces: ![CyGpsHsWIAAf8Au.jpg](https://support.nordvpn.com/hc/article_attachments/20285475783313)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAsRNzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH7026BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMjg1NDYwOTIyMzg1LUktZ2V0LUludmFsaWQtc2VjdXJpdHktY2VydGlmaWNhdGUtbWVzc2FnZQY7CFQ6CXJhbmtpBg%3D%3D--aae7ceddd90f31a376279e97cd0e810c94f30046 DD-WRT setup with NordVPN,"DD-WRT is custom firmware for routers which support the OpenVPN protocol and is available on a wide variety of routers. You can check if your router supports DD-WRT firmware [here](https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices) and learn how to install DD-WRT firmware on a router [here](https://wiki.dd-wrt.com/wiki/index.php/Installation).This tutorial will show you how to set up a DD-WRT VPN using an OpenVPN connection on your DD-WRT router using the DD-WRT OpenVPN client UI. Alternative setup method: * [Setup via FlashRouters Privacy App](https://support.nordvpn.com/hc/en-us/articles/20462541897617-DD-WRT-setup-with-FlashRouters-Privacy-app) 1. In the DD-WRT Administrative Interface, navigate to Setup > Basic Setup. Under Network Address Server Settings (DHCP), set these NordVPN DNS addresses:Static DNS 1: 103.86.96.100Static DNS 2: 103.86.99.100Static DNS 3: 0.0.0.0 (default)Use DNSMasq for DHCP: CheckedUse DNSMasq for DNS: CheckedDHCP-Authoritative: CheckedThen, Save and Apply settings.![image__18_ \(1\).png](https://support.nordvpn.com/hc/article_attachments/20308653339281)If you're setting up two routers, you should change the second router’s local IP address to a different one from the main router's. (In this case, the main router's IP is 192.168.1.1, while the one you’re connecting to a NordVPN server is accessible via 192.168.2.1)2. Navigate to Setup > IPV6. Set IPv6 to Disable, click Save, and then Apply Settings.(this is a recommended step to make sure your IP doesn’t leak) ![ddwrt_openvpn_2.PNG](https://support.nordvpn.com/hc/article_attachments/20308632562833) 3. Navigate to Service > VPN. Under OpenVPN Client, set Start OpenVPN Client to Enable in order to see the options necessary for this configuration. Then set the following:Server IP/Name: For the sake of this tutorial, we used us936.nordvpn.com, but you should connect to a server suggested to you in the server recommendation tab in your NordAccount dashboard. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598592147985) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598592151057) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29598592153617) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29598592156049)![](https://support.nordvpn.com/hc/article_attachments/29598592156817) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31773620671633) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31773623779089) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) Port: 1194 (or 443 for the TCP protocol)Tunnel Device: TUNTunnel Protocol: UDP (or TCP)Encryption Cipher: AES-256-CBCHash Algorithm: SHA-512User Pass Authentication: EnableUsername, Password: Your NordVPN service credentialsFirst Data Cipher: Not setSecond Data Cipher: Not setThird Data Cipher: Not set Note: If the Username and Password fields are missing, fill in the remaining fields and proceed to step 3.1 You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29598592160017) ![image__42_.png](https://support.nordvpn.com/hc/article_attachments/20308616464401) Advanced Options: Enable (this will enable additional options) TLS Cipher: NoneLZO Compression: NoNAT: Enable The options not mentioned in this guide should be left with default values.3.1. (Optional, depending on step 3.) If the Username and Password fields are missing, go to Administration > Commands and enter this code: echo ""YOURUSERNAMEYOURPASSWORD"" > /tmp/openvpncl/user.conf/usr/bin/killall openvpn/usr/sbin/openvpn --config /tmp/openvpncl/openvpn.conf --route-up /tmp/openvpncl/route-up.sh --down-pre /tmp/openvpncl/route-down.sh --daemon Replace YOURUSERNAME and YOURPASSWORD with your respective NordVPN service credentials. Click Save Startup and return to the previous VPN tab.4. In the Additional Config box either enter or copy/paste these commands: remote-cert-tls serverremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping-timer-remreneg-sec 0#log /tmp/vpn.log#Delete `#` in the line below if your router does not have credentials fields and you followed the 3.1 step#auth-user-pass /tmp/openvpncl/user.conf ![ddwrt_openvpn_4.png](https://support.nordvpn.com/hc/article_attachments/20308623036561)5. Open the OpenVPN configuration file you downloaded in Step 3 in any text editor of your preference (preferably WordPad or Notepad++, as regular notepad does not have the correct formatting). 6. When you open the .ovpn file of the server you chose (in our case, us936_nordvpn_com.udp.ovpn) in a text editor, you should see the part of the file (do NOT copy the and tags):![ddwrtconf.png](https://support.nordvpn.com/hc/article_attachments/20308638281489) 7. Copy its contents into the CA Cert field. Make sure the entire text gets pasted, including the-----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.![DDWRTnewCA.png](https://support.nordvpn.com/hc/article_attachments/20308653373841)8. Now go back to the configuration file and scroll down to the part. Copy the contents of the TLS Key:![](https://support.nordvpn.com/hc/article_attachments/22912113870481)9. Paste the contents into the TLS Auth Key field. Make sure the entire text gets pasted in, including the-----BEGIN OpenVPN Static key V1----- and -----END OpenVPN Static key V1----- lines.![DDWRTnewTLS.png](https://support.nordvpn.com/hc/article_attachments/20308632586641)10. After entering the data, click Save, and then Apply Settings. ![ddwrt_openvpn_10.PNG](https://support.nordvpn.com/hc/article_attachments/20308645752849) 11. To verify that the VPN is working, navigate to Status > OpenVPNUnder State, you should see the message ""Client: CONNECTED SUCCESS"".![ddwrt_openvpn_11.PNG](https://support.nordvpn.com/hc/article_attachments/20308653384721)Optional Kill Switch setup (for advanced users):To create a kill switch, go to Administration > Commands and enter this script: WAN_IF=`nvram get wan_iface`iptables -I FORWARD -i br0 -o $WAN_IF -j REJECT --reject-with icmp-host-prohibitediptables -I FORWARD -i br0 -p tcp -o $WAN_IF -j REJECT --reject-with tcp-resetiptables -I FORWARD -i br0 -p udp -o $WAN_IF -j REJECT --reject-with udp-reset Select Save Firewall, go to Administration > Management > Reboot router. For other options check out our list of routers compatible with NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFxQ3h4EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH7026BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJAL2hjL2VuLXVzL2FydGljbGVzLzIwMzA4NjIzMDYxMjY1LURELVdSVC1zZXR1cC13aXRoLU5vcmRWUE4GOwhUOglyYW5raQc%3D--99f3c3a8359cfc069b551585205fbc327c10af2d Troubleshooting NordVPN connectivity issues on Linux,"If you’re having trouble connecting to NordVPN on your Linux device, you can try making a few adjustments. Check if the issue persists after following each set of Linux troubleshooting commands below. 1. Update the NordVPN app: * Open the terminal. * Type the following commands to update the app:sudo apt update (or sudo apt-get update)sudo apt upgrade (or sudo apt-get upgrade) 2. Reinstall the app: * Type the following command to remove the app:sudo apt --purge autoremove nordvpn* (or sudo apt-get --purge autoremove nordvpn*) * Reinstall the app following our tutorial on [how to install NordVPN on Linux](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux). 3. If you see the “Whoops! Cannot reach System Daemon” error, enter the following commands: sudo systemctl start nordvpnd sudo systemctl enable nordvpnd 4. If you get an error message: “rotating: transport rotator: ptr timer is locked.”, try the following methods: * Run the following command to restart the NordVPN daemon: sudo systemctl restart nordvpnd * Try to disable IPv6 system-wide, as shown in [this](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) article. 5. If NordVPN is not connecting on Linux after you’ve tried all of the above, try connecting using the [manual connection method](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJERWUqNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH7026BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4MDQ3MDM5ODg5LVRyb3VibGVzaG9vdGluZy1Ob3JkVlBOLWNvbm5lY3Rpdml0eS1pc3N1ZXMtb24tTGludXgGOwhUOglyYW5raQg%3D--93ebb9e5783ab4bd739cf6133753987871c0bf4e How to Set Up VPN on Asus Router,"Please note: For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN. ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service. ## How to set up an OpenVPN connection with NordVPN on your Asus router: 1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password). 2. After logging into the Control Panel, select VPN in the left sidebar menu. 3. Click on the VPN Client tab at the top of the page. 4. Click the Add profile button at the bottom of the page. 5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes. 1. Download the OpenVPN client configuration files. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29598012142737) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29598003410705) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/31771608712209) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/31771623181713)![](https://support.nordvpn.com/hc/article_attachments/31771608720145) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/29598045702801) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29598045706641) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29598045700625) 1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window. 2. Navigate to the configuration file you have just downloaded and click Open. 3. Click Upload. You should see the message Complete! when the file has been uploaded successfully. 4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK. 5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection. 6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router. 7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGiy%2BBdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH7026BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMTk0NDEyNzAwMzA1LUhvdy10by1TZXQtVXAtVlBOLW9uLUFzdXMtUm91dGVyBjsIVDoJcmFua2kJ--94d9eda46e4bb5d82c4be830042bedda5ac447f9 How to use NordVPN Tray functionality on Linux,"With the release of the 3.18.0 NordVPN version for Linux, we introduce a new feature for all supported Linux devices – The tray icon. This feature allows you to see and control NordVPN connections more easily. In order to connect to the VPN, you’ll have to install [NordVPN on your Linux](https://nordvpn.com/download/linux/) device and log in. ## Using Tray on Linux By default, the NordVPN Tray function should be visible at the top right of your screen when the VPN is open. In case you are unable to see it, open the terminal and enter any NordVPN-related command, such as: ``` nordvpn login ``` or ``` nordvpn ``` ![](https://support.nordvpn.com/hc/article_attachments/25538589398673) At the top right of your screen, you will see a white NordVPN logo. This means you’re not connected to the VPN: ![06f4a165-068b-4f7d-ab03-3e5ff3d9a09c.png](https://support.nordvpn.com/hc/article_attachments/26530430512913) When you click on it, you will see the following information: * VPN connection status, which will indicate that you're disconnected; * Quick connect button to connect to a recommended server; * The settings button, where you can toggle the tray icon and notifications; * The option to log in, or, if you are already logged in, you will see the email address of your account; * Log out button; * Quit button to close the app. ![image \(54\).png](https://support.nordvpn.com/hc/article_attachments/26533432002833) Once you’re connected, the NordVPN logo will be blue instead: ![](https://support.nordvpn.com/hc/article_attachments/25538589406097) If you click on the blue logo, you will see your VPN connection status and information along with an additional disconnect button: ![image \(53\).png](https://support.nordvpn.com/hc/article_attachments/26530446855313) And now you know how to use the Tray functionality on Linux. Read more on using NordVPN on Linux.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG4Hy06FzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJH7026BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzI1NTM4NjMyNTk1NjAxLUhvdy10by11c2UtTm9yZFZQTi1UcmF5LWZ1bmN0aW9uYWxpdHktb24tTGludXgGOwhUOglyYW5raQo%3D--9e9da0909dd4a5df2a8e999b6b88b985d0ff452e How to disable IPv6,"If you are having issues related to IPv6 leaking on your connection you can disable it on your device.To do so you can follow these guides: * [Windows](https://support.nordvpn.com/hc/en-us/articles/19919186892305-How-to-disable-IPv6-on-Windows) * [MacOS](https://support.nordvpn.com/hc/en-us/articles/19924913336081-How-to-disable-IPv6-on-macOS) * [Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) * [Android](https://support.nordvpn.com/hc/en-us/articles/20323519060625-How-to-disable-IPv6-on-Android-LTE)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHOdVGCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFrAL56EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI6L2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTIxNzIzNDA5LUhvdy10by1kaXNhYmxlLUlQdjYGOwhUOglyYW5raQY%3D--079cb966ea25a0172d9ac49b204151ce0131da96 Troubleshooting steps for streaming,"Streaming issues like buffering, poor video quality, or interruptions while connected to NordVPN can disrupt your viewing experience. Whether the issue lies with your internet or device, multiple potential causes exist. This guide will walk you through common troubleshooting steps to quickly resolve these issues and restore a smooth streaming experience. Table of contents: * [Connection leakage troubleshooting]( * [Troubleshooting steps for various devices]( ## Connection leakage troubleshooting One possible challenge users encounter when troubleshooting streaming issues is a leaking connection. This sometimes occurs when part of their internet traffic bypasses the VPN, leaving sensitive data exposed or causing interruptions in their streaming experience. If you're having issues with certain streaming services while using NordVPN, first check if your connection is protected by following these steps: 1. Ensure that your connection is set up correctly by checking whether your status says protected on [our website](https://nordvpn.com/):![View of NordVPN website, status is highlighted.png](https://support.nordvpn.com/hc/article_attachments/33268608949905) 2. If you are connected to one of our servers but your status says unprotected, proceed to the following steps to ensure your connection is secure. Stop any leaks from your connection by following these tutorials: * * [WebRTC leak prevention](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) * [Disable IPv6](https://support.nordvpn.com/hc/en-us/articles/20350921723409-How-to-disable-IPv6) ## Troubleshooting steps for various devices Technical issues can sometimes arise when streaming content due to various device-related factors. If your connection is secure and the issues persist, find your device in the tutorials below and follow the instructions. After each step, check if the issue is resolved. If not, proceed to the next step. ### For Windows, macOS, Linux devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. [Clear the cache of your browser.](https://nordvpn.com/blog/how-to-clear-your-cache/) 3. Try to use a different browser/incognito mode. 4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device. 5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled. 6. [Check](https://support.nordvpn.com/hc/en-us/articles/20290051742353-How-to-check-the-NordVPN-app-version) whether your NordVPN application is updated to the[ latest version](https://nordvpn.com/blog/category/service-updates/app-updates/). 7. As a last resort - try using the[ NordVPN extension](https://nordvpn.com/features/proxy-extension/) instead and access the streaming through your browser. Download the extension by clicking [here](https://support.nordvpn.com/hc/en-us/articles/20321833806865-How-to-set-up-the-NordVPN-browser-extension). ### For Android/iOS devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it. 3. If you are accessing the streaming platform on a browser, [clear your browser's cache.](https://nordvpn.com/blog/how-to-clear-your-cache/) 4. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-the-addresses-of-my-NordVPN-DNS-servers) to 103.86.99.100 and 103.86.96.100 on your device. 5. Test the streaming accessibility changes without using [Threat Protection or Threat Protection Pro™](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) if the features are enabled. ### For Android TV boxes 1. Try connecting to a different server in the region where you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it, here are the steps: 1. Go to Settings > Preferences section > More settings > Apps. 2. Find the streaming service app and press on it. 3. Click the Force Stop button. 4. Click the Clear Cache button. 5. Restart the application. 3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device. ### For Amazon Fire TV devices 1. Try connecting to a different server of the region you would like to access the streaming service. 2. If you are using a specific streaming service app, force stop it, clear the app cache, and restart it: 1. Go to Settings > Applications > Manage Installed Applications. 2. Find the streaming service app and press on it. 3. Click the Force Stop button. 4. Click the Clear Cache button. 5. Restart the application. 3. [Set up NordVPN DNS addresses](https://support.nordvpn.com/hc/en-us/articles/20466230743569-Change-your-DNS-servers-on-Android-TV-with-NordVPN) to 103.86.99.100 and 103.86.96.100 on your device. The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). If you experience other issues or have additional questions, do not hesitate to [submit a request](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-to-reach-NordVPN-customer-support) to our customer success team.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFq9SjKEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFrAL56EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5NTU5OTY4MjM4MDk3LVRyb3VibGVzaG9vdGluZy1zdGVwcy1mb3Itc3RyZWFtaW5nBjsIVDoJcmFua2kH--39c886de35f706bfa5733144d516d629727b4824 How to set up NordVPN with Chrome extension,"## How to set up the NordVPN Chrome extension 1. Download [VPN Chrome extension](https://nordvpn.com/download/chrome-extension/) form our website, or you can get it from [Google Chrome Web Store](https://chromewebstore.google.com/detail/nordvpn-vpn-proxy-for-pri/fjoaledfpmneenckfbpdfhkmimnjocfa). 2. Click on Add to Chrome button. ![zz.png](https://support.nordvpn.com/hc/article_attachments/27919685328145) 3. Chrome might ask you if you want to add the extension. Click Add extension.![exten.png](https://support.nordvpn.com/hc/article_attachments/27919729645841) 4. Then you will receive a NordVPN notification that the extension was added successfully.![done.png](https://support.nordvpn.com/hc/article_attachments/27919729650449) 5. After the installation is finished, the NordVPN logo will appear on the toolbar in the top-right corner of the browser. Click on the NordVPN logo and you will be prompted to either login or sign up using Nord Account.![rqRQ7pPllM.png](https://support.nordvpn.com/hc/article_attachments/27919729659025) ## How to use and customize the NordVPN Chrome Extension Now that you have a VPN for Chrome let's look at how you can make your first connection and adjust the extension settings to suit your needs.![UFKZdyiyjO.png](https://support.nordvpn.com/hc/article_attachments/27919729630609) 1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected. 2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll immediately connect to a NordVPN server. 3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server. 4. Settings: here, you can find your General, Connection, Security and privacy settings. ![XT93dY7Ndm.png](https://support.nordvpn.com/hc/article_attachments/27919685324305)General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites. 5. Support Assistance: more information about the extension and live chat with an agent option can be found here.![DktSIkQhQ9.png](https://support.nordvpn.com/hc/article_attachments/27919685334801) 6. Notifications: updates and news about the NordVPN extension.![83t9yyLOQD.png](https://support.nordvpn.com/hc/article_attachments/27919685306769) 7. Main extension window: If you click here, you can open the main extension window. 8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to. And that's it! Enjoy browsing securely using your VPN for Chrome.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHuvf6BEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFrAL56EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJSL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ5NTMzOTQxMjY1LUhvdy10by1zZXQtdXAtTm9yZFZQTi13aXRoLUNocm9tZS1leHRlbnNpb24GOwhUOglyYW5raQg%3D--183099f28a78f64797aa2e6ec04ac37078d7bc6a Connect to NordVPN with Firefox extension,"## Setting up NordVPN extension on Firefox You can get the [VPN service for Firefox](https://nordvpn.com/download/firefox-extension/) from the [Firefox website for extensions](https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/). 1. To install the extension click Add to Firefox.![SJxxfxN2Ss.png](https://support.nordvpn.com/hc/article_attachments/27923537222929) 2. Afterward, you will be prompted to grant permission for this application, click Add.![add.png](https://support.nordvpn.com/hc/article_attachments/27923514981137) 3. After that, you will be asked to allow the extension to run in a private window, check this and click ""Okay"". ![extension_firefox.png](https://support.nordvpn.com/hc/article_attachments/27923514983953) 4. After the installation is finished NordVPN logo will appear on the Toolbar on the top right corner of the browser.![ff-extension2.png](https://support.nordvpn.com/hc/article_attachments/27923514987409) 5. Click on the NordVPN logo and you will be prompted to sign in, use your NordVPN credentials to do so. ![rqRQ7pPllM \(1\).png](https://support.nordvpn.com/hc/article_attachments/27923537207569) ## Using and customizing the NordVPN Firefox Extension Let's look at how you can make the first connection and adjust the extension settings to suit your needs. ![UFKZdyiyjO \(1\).png](https://support.nordvpn.com/hc/article_attachments/27923514984721) 1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected. 2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll be immediately connected to a NordVPN server. 3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server. 4. Settings: here, you can find your General, Connection, Security and privacy settings.![XT93dY7Ndm \(1\).png](https://support.nordvpn.com/hc/article_attachments/27923514979473)General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites. 5. Support Assistance: more information about the extension and live chat with an agent option can be found here.![DktSIkQhQ9 \(1\).png](https://support.nordvpn.com/hc/article_attachments/27923514982161) 6. Notifications: updates and news about the NordVPN extension.![83t9yyLOQD \(1\).png](https://support.nordvpn.com/hc/article_attachments/27923537217041) 7. Main extension window: If you click here, you can open the main extension window. 8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGWbEKCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFrAL56EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMzUwNjY5NDYxMTM3LUNvbm5lY3QtdG8tTm9yZFZQTi13aXRoLUZpcmVmb3gtZXh0ZW5zaW9uBjsIVDoJcmFua2kJ--d3434e599bd98ba5678b87d3554c6d1b2074a099 Connect to NordVPN with Edge Extension,"## Downloading the NordVPN Edge Extension 1. Open the Microsoft Edge browser.![Microsoft Edge.png](https://support.nordvpn.com/hc/article_attachments/27920831430161) 2. Go to Edge Add-ons and enter ""NordVPN"" into the search bar (or simply click here). 3. On the NordVPN extension page, to the right, you'll find the button Get. Press on it. ![NordVPN Edge extension page press on edge.png](https://support.nordvpn.com/hc/article_attachments/27920825892113) 4. A window will appear explaining the permissions the extension will have. Continue by clicking Add extension.![Extension permission pop up_click add extension.png](https://support.nordvpn.com/hc/article_attachments/27920825894033) 5. After the installation is finished, the NordVPN logo will appear on the toolbar in the top-right corner of the browser. Click on the NordVPN logo, and you will be prompted to either login or sign up using Nord Account.![Etension pop up_ click on log in or sign up.png](https://support.nordvpn.com/hc/article_attachments/27920831440785) ## Using and customizing the NordVPN Edge Extension Let's look at how you can make the first connection and adjust the extension settings to suit your needs.![NordVPN extension buttons explained.png](https://support.nordvpn.com/hc/article_attachments/27920831444497) 1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected. 2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll be immediately connected to a NordVPN server. 3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server. 4. Settings: here, you can find your General, Connection, Security and privacy settings.![NordVPN extension settings tab.png](https://support.nordvpn.com/hc/article_attachments/27920825906833)General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: here, enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm). Also, choose to turn on security warnings for suspicious websites. 5. Support Assistance: more information about the extension and live chat with an agent option can be found here.![NordVPN Get help section explained.png](https://support.nordvpn.com/hc/article_attachments/27920831450769)![](https://nordvpn.nanorep.co/storage/nr1/kb/3E6DB546/3E6DB64A/40EA022A/39/DktSIkQhQ9.png) 6. Notifications: updates and news about the NordVPN extension.![NordVPN extension notifications tab explained.png](https://support.nordvpn.com/hc/article_attachments/27920831452049) 7. Main extension window: If you click here, you can open the main extension window. 8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFV9snZEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFrAL56EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzE5NjI3MDkzOTM5NjAxLUNvbm5lY3QtdG8tTm9yZFZQTi13aXRoLUVkZ2UtRXh0ZW5zaW9uBjsIVDoJcmFua2kK--43ec334e7fd72ecc9778e557e9c4e3a131e33882 Why is NordVPN constantly updating?,"NordVPN is updated often to keep pace with evolving cyberthreats. Some updates are minor, intended only to improve the UI, while others add new handy features or fix critical bugs. For your online security, it is very important that you use the latest version of NordVPN.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFkNmDTEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5NTk5NTQ5OTQ4OTQ1LUhvdy10by11cGRhdGUtTm9yZFZQTi1hcHBsaWNhdGlvbnMGOwhUOglyYW5raQY%3D--a8f3e630a5c90ee1ce078dcc6fe820243fb426b8 How do I stop NordVPN from blocking sites?,"If the issue persists, try these steps:",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--f240ca35a1bb7279e014147cce6fd342b5e81fb2 How to update NordVPN applications,"NordVPN applications receive automatic updates in stages. This means that some users get their NordVPN updates earlier than others. The reason is to avoid issues on a mass scale in case there are any update-related problems. If you haven't received a NordVPN update yet, you will within a few days. The latest app version can generally be downloaded from our [VPN app downloads page](https://nordvpn.com/download/). The only exception for automatic updates is NordVPN’s Linux app. If you’re wondering how to update NordVPN for Linux, simply run these commands:sudo apt-get updatesudo apt-get upgradesudo apt-get install nordvpn Note: If you are using NordVPN versions older than 3.12.0 (3.12.0 version included) you will not be able to connect to our servers unless you update the application to the latest one. Once done, you will have the latest NordVPN version. ## Why is NordVPN constantly updating? NordVPN is updated often to keep pace with evolving cyberthreats. Some updates are minor, intended only to improve the UI, while others add new handy features or fix critical bugs. For your online security, it is very important that you use the latest version of NordVPN. In very rare cases, you may encounter a bug where the NordVPN updater keeps restarting without finishing the update. In those circumstances, reboot your device, uninstall NordVPN, and [download the latest NordVPN version](https://nordvpn.com/download/) manually.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFkNmDTEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5NTk5NTQ5OTQ4OTQ1LUhvdy10by11cGRhdGUtTm9yZFZQTi1hcHBsaWNhdGlvbnMGOwhUOglyYW5raQY%3D--a8f3e630a5c90ee1ce078dcc6fe820243fb426b8 Switching protocol to OpenVPN UDP or TCP,"Some NordVPN server categories, found under the specialty server section, are available only while using OpenVPN UDP or TCP protocols. Currently, these categories are Double VPN and a part of our obfuscated Servers. This article contains a list of instructions on how to switch your connection protocol on various platforms. * [Windows](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) * [Android](https://support.nordvpn.com/hc/en-us/articles/19973901502609-Switching-protocol-to-OpenVPN-UDP-or-TCP-Android) * [macOS](https://support.nordvpn.com/hc/en-us/articles/19921436351505-Switching-protocol-to-OpenVPN-UDP-or-TCP-macOS) * [iOS](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-iOS) * [Linux](https://support.nordvpn.com/hc/en-us/articles/20465783529233-Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-Linux)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFAAgKdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NTUyODY3MzQ1LVN3aXRjaGluZy1wcm90b2NvbC10by1PcGVuVlBOLVVEUC1vci1UQ1AGOwhUOglyYW5raQc%3D--961157438a01be92e68237b4fe7273ef40a29f83 Common Windows application issues,"This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10. ## “Error 1001” during installation If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps: 1. Update your Windows system using the “Windows update” tool. 2. Make sure you’re running the latest .NET Runtime version: 1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app. 2. Click “Programs” and select “Programs and features.” 3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version. 3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again. ## Crash or freeze If your NordVPN app keeps freezing, follow these steps: 1. Uninstall the NordVPN application. 2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). 3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/). If the above method failed to fix your issue, try the following: 1. Press the “Windows” key and the “R” key at the same time to open the ""Run"" window. 2. Type in ""services.msc"" (without the quotation marks) and press “Enter” to open the ""Services"" window. 3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window. ## NordVPN Kill Switch feature does not work If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app: 1. Go to “Settings.” 2. Select “Kill Switch” in the left sidebar menu. 3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe ## No internet access when connected to a NordVPN server If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem: * Connect to a different VPN server in the NordVPN app. * Change your VPN connection protocol: 1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP) 2. Switch to NordLynx * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Perform a network flush: 1. 1. Open the NordVPN application. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Network flush."" 5. Restart your PC and try connecting to VPN servers again. If the problem persists, reinstall the NordVPN app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## A certain feature of the application is not working properly If you discover that a feature isn’t working as it should, follow these steps: 1. Open the ""Settings"" menu in the NordVPN app. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Reset app."" 5. Re-launch the application. If the problem persists, try the following: * Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version. * Reinstall the NordVPN app: 1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm). 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## NordVPN is not working after an update If your NordVPN Windows application has stopped working after an update, try the following to fix the problem: * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app. ## The NordVPN icon is missing If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps: 1. Left-click the broken NordVPN app icon to select the shortcut. 2. Right-click the selected shortcut and choose “Delete.” 3. Right-click on your desktop, choose “New,” and select “Shortcut.” 4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe). 5. Name the shortcut and click “Finish.” Alternatively, you can try reinstalling the NordVPN Windows app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHOYN5WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MzA3MzczNzEzLUNvbW1vbi1XaW5kb3dzLWFwcGxpY2F0aW9uLWlzc3VlcwY7CFQ6CXJhbmtpCA%3D%3D--46b2c82d2d9751336b1f3e162028b669ffaaa796 How to re-install NordVPN on Android,"To reinstall NordVPN on your Android device and ensure you have the latest version for the best experience, follow these steps. 1. Open the Settings app on your phone and select Apps or Apps & Notifications (the selection may vary depending on your phone type).![](https://support.nordvpn.com/hc/article_attachments/29766850671889) 2. After opening the Apps settings, you may also need to press Manage Apps (this may vary depending on your phone type). 3. After opening Manage apps (or just Apps, depending on your phone model), search for or scroll down to find and tap the NordVPN app. 4. Tap Uninstall and confirm app deletion.![](https://support.nordvpn.com/hc/article_attachments/29766850679313) 5. Once uninstalled, download the latest NordVPN app version from [Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&pli=1) or our website, where you’ll also find setup instructions.![](https://support.nordvpn.com/hc/article_attachments/29766832043409)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHeZGQOGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzI5NzQ4NjI3ODI0MjczLUhvdy10by1yZS1pbnN0YWxsLU5vcmRWUE4tb24tQW5kcm9pZAY7CFQ6CXJhbmtpCQ%3D%3D--d72463530a0676f4f0ad520090a9e479098e20b8 Is NordVPN down?,"When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpCg%3D%3D--04cafe9ad1bb02f8c61c81bebd142e03e5362342 Unable to connect to NordVPN servers,"Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem. ## Operating system-specific NordVPN connection guides If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides: * [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows) * [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android) * [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS) * [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux) * [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac) ## General NordVPN connection tips These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”: * If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29577183771537) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29577183779601) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29577157998865) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29577158000913)![](https://support.nordvpn.com/hc/article_attachments/29577183788049) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31771205784209) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31771237545745) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/31771205813777) * On the NordVPN app, log out of your account and log back in. Try connecting again. * [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now. * Try using a different connection method/protocol for your device. ## Is NordVPN down? When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online. If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network. For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone. ## Connecting from a country with internet restrictions If you can’t connect from a country with internet restrictions, you may find a solution in this article: * [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGaUyV0EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpCg%3D%3D--04cafe9ad1bb02f8c61c81bebd142e03e5362342 Issue: TLS key negotiation failed to occur,"This issue (TLS key negotiation failed to occur within 60 seconds (check your network connectivity)) sometimes comes with UDP protocol. Please try to make a connection with TCP protocol in order to see whether here is a problem. Also, it could be that your firewall/ISP blocks your connection.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJH7026BEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ3MTE5NDY3NDA5LUlzc3VlLVRMUy1rZXktbmVnb3RpYXRpb24tZmFpbGVkLXRvLW9jY3VyBjsIVDoJcmFua2kG--4023575f073ece446f010c2adb90e287f98c9853 Installing and using NordVPN on Windows 10 and 11,"This guide will show you how you can set up the NordVPN application on your Windows 10 or Windows 11 device. If you need a guide on installing and using NordVPN on an older Windows system, follow the guide here. Table of contents: Downloading and installingSetting up the applicationChoosing between different servers * [Connect to a specific server](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQc%3D--da14d0a7c78441faa57afae929517098e1bcb00f#specific%20servers) * [Connect to a specific country](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQc%3D--da14d0a7c78441faa57afae929517098e1bcb00f#Specific%20country) [Features]( settings menu]( * [General]( * [Connection]( * [Kill Switch]( * [Split Tunneling]( * [Profile]( * [Refer a friend]( * [Discover other Nord products]( ## Downloading and installing the NordVPN app 1. [Download the NordVPN app](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup.exe). 2. Go to your Downloads folder and double-click the NordVPNInstall file. ![Downloads folder with NordVPNInstallexe file.png](https://support.nordvpn.com/hc/article_attachments/27919998386449) 3. A pop-up window may ask you if you allow the app to make changes to your device. Click Yes. 4. The installer window will open. Click Next.![Installer window on win 7 and 8.png](https://support.nordvpn.com/hc/article_attachments/27919992481041) 5. Tick the boxes if you want shortcuts for the NordVPN app on your Desktop and/or the Start menu, then click Next and Install.![NordVPN select shortcuts.png](https://support.nordvpn.com/hc/article_attachments/27919998380177) 6. The installer will proceed with the installation process. Once it’s complete, you will be asked if you want to launch NordVPN right away. Click Finish to complete the setup.![The installer for win 10 and 11.png](https://support.nordvpn.com/hc/article_attachments/27919998390545) ## Setting up and using NordVPN 1. Click on the NordVPN logo on your desktop, and after the app loads up, click Log In to continue.![NordVPN login window on win 10 or 11.png](https://support.nordvpn.com/hc/article_attachments/27919998376721) 2. Your browser will open up and load the Nord Account login page. First, enter your username or email address, press Continue, and then enter your password. If you do not have an account and an active subscription, click [here](https://support.nordvpn.com/Billing/Subscription/1088163062/How-to-purchase-a-NordVPN-subscription.htm) and learn how to get one.![NA login page.png](https://support.nordvpn.com/hc/article_attachments/27919992489361) 3. To start using NordVPN straight away, you can press on Quick Connect, wait till you see the status change from Not connected to Connected, and you're good to go for a secure and private session! ![NordVPN_quick connect and connection status win 10 or 11.png](https://support.nordvpn.com/hc/article_attachments/27919992498705)However, for a full understanding of what the NordVPN app offers, let's briefly go over what you can find on the main screen.![NordVPN explained win 10 or 11.png](https://support.nordvpn.com/hc/article_attachments/27919992484881) 1. Quick Connect: this option automatically connects you to the fastest and closest NordVPN server. 2. Disconnect button: lets you disconnect from a NordVPN server. 3. Refresh button: this option refreshes your current connection and switches to a new recommended server. 4. Expander: arrow down will provide connection choice and a search bar for specific servers. 5. Recent connections: shows flags of the countries that you recently connected to. 6. Search bar: one of the ways you can connect to NordVPN servers. Use the search bar to find specific servers by typing in the name of the country, city, server number, or specialty server type. Learn more about [VPN servers.](https://nordvpn.com/servers/) 7. Specialty servers: NordVPN offers multiple categories of servers, each one with its unique benefits. We have a dedicated article explaining the different types in detail: What do the different server categories mean? 8. All countries: a list of countries you can connect to. Hovering over a country's name reveals additional options, such as specifying the city (if applicable) and server name. ## Features On the left side menu, you can find all the additional features that NordVPN offers. ![NordVPN left side menu win 10 n 11.png](https://support.nordvpn.com/hc/article_attachments/27919992503057) 1. Main screen icon: this forwards you to the main application screen and helps you find your wanted location. 2. Threat Protection Pro™: it’s a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn about it [here](https://nordvpn.com/features/threat-protection/). 3. [Meshnet](https://nordvpn.com/meshnet/): this feature allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device. 4. Dark Web Monitor: scans the internet for any credential leaks associated with your registered NordVP e-mail address. To find more information about it click [here](https://support.nordvpn.com/General-info/1661437652/Using-the-Dark-Web-Monitor-feature.htm). 5. Contact us: gives a form to fill out and reach out to our customer support team. 6. Security score: recommend steps to follow to become fully protected online. 7. Settings: lets you change the general, subscription, and connection settings ## Choosing between different NordVPN servers Using the search bar. You can connect to specific servers by typing in a category, region, or a specific server number with a hashtag (e.g. United States #4735) to find what you need.![searching for a server by its number on NordVPN app \(win 10\).png](https://support.nordvpn.com/hc/article_attachments/27919992505233)Using the All Countries list or the Servers map. Click on the nodes on the map or on the specific country in the list to connect to the best server in the given location. ![NordVPN choosing a server via map win 10.png](https://support.nordvpn.com/hc/article_attachments/27919998398225)Clicking on the three dots next to the country name reveals additional connection options, such as the ability to select a specific city.![adittional country options on win 10 NordVPN.png](https://support.nordvpn.com/hc/article_attachments/27919992508689) ## NordVPN settings menu In the Settings tab, you can set up the application to your liking. To open the settings menu, press on the cogwheel icon in the bottom left corner. ![NordVPN_main menu_settings icon_win 10.png](https://support.nordvpn.com/hc/article_attachments/27919992518545)After opening settings, you will be introduced to 7 different settings sections. Down below, you will find an explanation of each settings section.![NordVPN_QtysFDAf7Z \(1\).png](https://support.nordvpn.com/hc/article_attachments/27919992529297) ## General * Launch at Windows startup makes NordVPN run automatically when you start your computer. Enabled by default. * Launch the app minimized to the system tray displays the NordVPN icon only in the Windows system tray when the computer starts (instead of opening the main window). Enabled by default. * Show VPN connection status notifications show Windows notifications each time you connect or disconnect from a server. Enabled by default. * Appearance lets you choose your preferred theme for the NordVPN application. * Language dropdown lets you select your preferred language of the NordVPN app. * Help us improve by sending us aggregated anonymous data for future improvement analysis. * Diagnostics run the NordVPN diagnostics tool if you’re having technical issues. Collect the diagnostic data and provide the ticket ID to our support staff for further assistance. If the diagnostics tool does not give you a ticket ID, you can send the .zip file to our support staff instead. * Allow background processes to let the NordVPN application run after closing the app. ![NordVPN general settings on win 10.png](https://support.nordvpn.com/hc/article_attachments/27919992512017) ## Connection * VPN protocol UDP is mainly used for streaming and downloading. TCP is more reliable but also a little slower and is usually used for web browsing. Nordlynx * Auto-connect lets you select your preferred country or server type, which the app will automatically connect to. You will be able to select a specific city after you select a preferred country.On all networks: connects you automatically no matter what network you use.Wi-Fi networks: connect you automatically only when using a Wi-Fi network.On Ethernet: connects you automatically when using ethernet. * Trusted Wi-Fi networks disable Auto-connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it. * Quick connect on the app launch makes the app connect to a server automatically upon starting when using an Ethernet connection or Wi-Fi network. It does not apply to Trusted Wi-Fi networks. Disabled by default. * Custom DNS lets you specify a particular DNS server for the NordVPN application. * Invisibility on LAN makes your computer invisible to others on the same local area network (LAN). Remember that once enabled, you will not be able to connect to devices on the same LAN, like printers. Disabled by default. * Allow remote access while connected to VPN to access your Windows device remotely. Disabled by default.IMPORTANT NOTE: you will lose internet connectivity while connected to a Trusted Wi-Fi with enabled Internet Kill Switch.![NordVPN Connection tab on win 10.png](https://support.nordvpn.com/hc/article_attachments/27919998404625) ## Kill Switch * Internet Kill Switch cuts off your internet connection when you’re disconnected from secure NordVPN servers. Disabled by default. * App Kill Switch shuts down specified programs if you lose a VPN connection. For example, if you add Skype to the list, NordVPN will close it whenever you disconnect. Since it takes a few seconds to reach a secure VPN server, this will prevent your data from leaking upon automatically reconnecting to the internet. Disabled by default.![NordVPN_WQF1wcdmdb.png](https://support.nordvpn.com/hc/article_attachments/27919992531089) ## Split Tunneling * Split tunneling allows you to exclude applications from the VPN connection. In other words, the apps which you select to add into the split tunneling feature will allow them to stay unaffected by NordVPN. ![NordVPN split tunneling settings on win 10.png](https://support.nordvpn.com/hc/article_attachments/27919992520721) ## Profile * Subscription lets you manage your subscription, cancel its auto-renewal, or re-subscribe for the service. * Multi-factor authentication (MFA) is a security feature that helps protect access to your account. When MFA is turned on, you must pass an extra step during the log-in process. * Get NordVPN for all your devices and stay protected all the time.![NordVPN profile settings win 10.png](https://support.nordvpn.com/hc/article_attachments/27919992523793) ## Refer a friend * It provides you with your personal referral link that you can share with your friends and family and receive a reward for it.![NordVPN refer a friend tab win 10.png](https://support.nordvpn.com/hc/article_attachments/27919998413201) ## Discover other Nord products * It offers you NordPass, NordLocker, and NordLayer services that will help you to stay fully protected at all times.![NordVPN other nord products tab win 10.png](https://support.nordvpn.com/hc/article_attachments/27919998415377)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH2A6%2B1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDcyMDIzMDI1MTY5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy0xMC1hbmQtMTEGOwhUOglyYW5raQc%3D--da14d0a7c78441faa57afae929517098e1bcb00f Connecting to NordVPN (IKEv2/IPSec) on Android,"These instructions will help you to connect to NordVPN on Android using the IKEv2 protocol. 1. Download the [NordVPN IKEv2 connection certificate](https://downloads.nordcdn.com/certificates/root.der). 2. Download and install the [strongSwan VPN Client app from Google Play](https://play.google.com/store/apps/details?id=org.strongswan.android).![Zs5Cnu00KY.png](https://support.nordvpn.com/hc/article_attachments/27922432424337) 3. Open the strongSwan application. 4. Tap on the three-dot icon in the top-right corner of the app and select ""CA certificates"" from the drop-down menu.![SMjmJRW21p.png](https://support.nordvpn.com/hc/article_attachments/27922443991185) 5. In the following screen, tap on the three-dot icon again and select ""Import certificate.""![tVEbh8ZXp8.png](https://support.nordvpn.com/hc/article_attachments/27922432426001) 6. Select the root.der file that you have downloaded in step 1.![R3G0Yos1o9.png](https://support.nordvpn.com/hc/article_attachments/27922432427537) 7. Confirm your selection by tapping Import certificate.![6uZ4vd98lO.png](https://support.nordvpn.com/hc/article_attachments/27922443993105) 8. Tap the left-pointing arrow to go back to the main screen of the strongSwan app. 9. Select Add VPN profile.![5SkcstP63a.png](https://support.nordvpn.com/hc/article_attachments/27922432418833) 10. In the Server field, enter the hostname of a NordVPN server.For the sake of this tutorial, the server hostname will be “us6180.nordvpn.com.” Press Advanced filters and select in the Security Protocol dropdown, select IKEv2/IPsec. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575876449041) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575851352849) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575851356945) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575851360401)![](https://support.nordvpn.com/hc/article_attachments/29575851373073) 5. Under the server IP, next to Available protocols, select IKEv2/IPSec.![](https://support.nordvpn.com/hc/article_attachments/31836894120209) 6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.![](https://support.nordvpn.com/hc/article_attachments/31836889127057) 7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29575851376785) 1. Enter your NordVPN service credentials in the “Username” and “Password” fields. 2. All other settings can stay the same. You can give the profile whatever name you want in the “Profile name” field.![jjrzMbESb9.png](https://support.nordvpn.com/hc/article_attachments/27922432431249)Once you have entered all the required information, click ""Save."" 3. To connect, tap the profile you have just created.![rCMQA22R8j.png](https://support.nordvpn.com/hc/article_attachments/27922444009617) 4. The application will ask you for the permissions necessary to form a VPN connection. Tap ""OK.""Note: Different devices may display different warning messages.![Z6NjWxXoSD.png](https://support.nordvpn.com/hc/article_attachments/27922443999889) 5. If the status field shows that you are “Connected,” the connection to the VPN server has been successful. You can now minimize the application and use your device as usual – your internet traffic is now secured by NordVPN.![9eata0Gzy7.png](https://support.nordvpn.com/hc/article_attachments/27922444013457)To disconnect from the server, tap ""Disconnect.""",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHe4lWCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTk1OTc5NzkzLUNvbm5lY3RpbmctdG8tTm9yZFZQTi1JS0V2Mi1JUFNlYy1vbi1BbmRyb2lkBjsIVDoJcmFua2kI--06e4546e066c76d3c66d5690be753858b3057b05 Temporary failure resolving repo.nordvpn.com,"When setting up NordVPN on Linux, you may come across the following issue: ``` Failed to fetch https://repo.nordvpn.com/deb/nordvpn/debian/pool/main/nordvpn_3.7.4_amd64.deb. Temporary failure resolving 'repo.nordvpn.comUnable to fetch some archives, maybe run apt-get update or try with --fix-missing? ``` In order to resolve this problem, individually type in the commands below, pressing enter after each one. * sudo -i * cd /etc/apt/sources.list.d * echo ""deb https://repo.nordvpn.com/deb/nordvpn/debian stable main"" > nordvpn.list * sudo apt-get update * sudo apt-get install nordvpn In case you're still unable to set up NordVPN, please make sure to [contact our support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHcagR8EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFAsRNzEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzODU5MzU2Njg5LVRlbXBvcmFyeS1mYWlsdXJlLXJlc29sdmluZy1yZXBvLW5vcmR2cG4tY29tBjsIVDoJcmFua2kK--3772e23d7435e4c11dad4e09f0fa3311ed582d41 How to disable IPv6 on Windows,"Here's how you can disable IPv6 on... * [Windows 7, 8.1, 10](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%207,%208.1,%2010) * [Windows 11](https://support.nordvpn.com/Connectivity/Windows/1047410402/How-to-disable-IPv6-on-Windows.htm#Windows%2011) ## Windows 7, 8.1, 10 1. Right-click the network icon in the notification tray and select Open Network & Internet settings.![B0CI1qbEVV.png](https://support.nordvpn.com/hc/article_attachments/19919186848273) 2. Open Network and Sharing Center.![L5NIfanrXd.png](https://support.nordvpn.com/hc/article_attachments/19919175232529) 3. Click on your network adapter.![E5HrGwa4hA.png](https://support.nordvpn.com/hc/article_attachments/19919182826641) 4. Click on Properties.![C0rPFW5tP0.png](https://support.nordvpn.com/hc/article_attachments/19919186856721) 5. Uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close.![OV7tIkOnt1.png](https://support.nordvpn.com/hc/article_attachments/19919141455121) ## Windows 11 1. At the bottom of your screen, find and press on the magnifying glass icon. ![cIyQPnmU8g.png](https://support.nordvpn.com/hc/article_attachments/19919167634193) 2. A window with a search bar will appear. Type in ""Network Connection"" and open the matching result. ![chrome_ZVFWmnmcHI.png](https://support.nordvpn.com/hc/article_attachments/19919186870673) 3. Find your network adapter, and right click on it. Then, press on Properties. ![explorer_Lzjd6aSaaV.png](https://support.nordvpn.com/hc/article_attachments/19919175252753) 4. Find and uncheck Internet Protocol Version 6 (TCP/IPv6) on the list. After that, click OK and Close. ![dllhost_RXMyiitu49.png](https://support.nordvpn.com/hc/article_attachments/19919167645585)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEWD8wdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5OTE5MTg2ODkyMzA1LUhvdy10by1kaXNhYmxlLUlQdjYtb24tV2luZG93cwY7CFQ6CXJhbmtpBg%3D%3D--34474cdec3bfaad8850f3681c5e08d7671935eb7 How to disable IPv6 on Linux,"While both internet service providers and IT experts caution users against disabling IPv6 on Linux devices permanently, it’s OK to turn the protocol off temporarily when troubleshooting network issues. In this article, we will teach you how to disable IPv6 on your Linux device. ### Red Hat-based distributions Here's how to disable IPv6 on Linux if you’re running a Red Hat-based system: 1. Open the terminal window. 2. Change to the root user. 3. Type these commands: sysctl -w net.ipv6.conf.all.disable_ipv6=1sysctl -w net.ipv6.conf.default.disable_ipv6=1sysctl -w net.ipv6.conf.tun0.disable_ipv6=1 4. To re-enable IPv6, type these commands:sysctl -w net.ipv6.conf.all.disable_ipv6=0sysctl -w net.ipv6.conf.default.disable_ipv6=0sysctl -w net.ipv6.conf.tun0.disable_ipv6=0sysctl -p ### Debian-based distributions Here's how to disable IPv6 on Linux if you’re running a Debian-based machine. 1. Open the terminal window. 2. Type this command:sudo nano /etc/sysctl.conf 3. Add the following at the bottom of the file:net.ipv6.conf.all.disable_ipv6 = 1net.ipv6.conf.default.disable_ipv6 = 1net.ipv6.conf.lo.disable_ipv6 = 1net.ipv6.conf.tun0.disable_ipv6 = 1 4. Save and close the file. 5. Reboot your device. 6. To re-enable IPv6, remove the above lines from /etc/sysctl.conf and reboot your device.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE18vNWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0NjY5MjI0MzM3LUhvdy10by1kaXNhYmxlLUlQdjYtb24tTGludXgGOwhUOglyYW5raQc%3D--56ffa1a2ab89ed672b7db37174179bf508d3973d How to disable IPv6,"If you are having issues related to IPv6 leaking on your connection you can disable it on your device.To do so you can follow these guides: * [Windows](https://support.nordvpn.com/hc/en-us/articles/19919186892305-How-to-disable-IPv6-on-Windows) * [MacOS](https://support.nordvpn.com/hc/en-us/articles/19924913336081-How-to-disable-IPv6-on-macOS) * [Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) * [Android](https://support.nordvpn.com/hc/en-us/articles/20323519060625-How-to-disable-IPv6-on-Android-LTE)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHOdVGCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI6L2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTIxNzIzNDA5LUhvdy10by1kaXNhYmxlLUlQdjYGOwhUOglyYW5raQg%3D--4c447909906c4f56c8f5fee1274e847bce679870 How do I stop NordVPN from blocking sites?,"If the issue persists, try these steps:",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kJ--383023d8da3175392ea1e0a31066cba2364bd786 I can’t reach some websites when connected to NordVPN,"If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions: * [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN. * [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser: * [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/) * [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/) * Try a different browser, such as Chrome, Edge, or Brave. After each step, check if you can access the website in question. ## How do I stop NordVPN from blocking sites? If the issue persists, try these steps: * Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map. * If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support. * If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. * Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols. * [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection). * If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kJ--383023d8da3175392ea1e0a31066cba2364bd786 What is your money-back policy?,"Here is the refund and cancellation policy at the core of our 30-day money-back guarantee: “...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.” This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal. ## Requesting a refund Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further. To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment. 1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.![](https://support.nordvpn.com/hc/article_attachments/27921926402321) 2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.![](https://support.nordvpn.com/hc/article_attachments/27921926412561)Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription: * * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support. * Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support. * Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support. * Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund. 1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. ![](https://support.nordvpn.com/hc/article_attachments/27921938139537) 2. You will see your refund summary. You can confirm it by clicking Refund.![](https://support.nordvpn.com/hc/article_attachments/27921938134801) 3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered. 4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.![](https://support.nordvpn.com/hc/article_attachments/27921938141969) 5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEUOmdyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpCg%3D%3D--434069d0cf6962b6e75f12aa64bb57714831ee1c I can’t reach some websites when connected to NordVPN,"If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions: * [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN. * [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser: * [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/) * [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/) * Try a different browser, such as Chrome, Edge, or Brave. After each step, check if you can access the website in question. ## How do I stop NordVPN from blocking sites? If the issue persists, try these steps: * Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map. * If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support. * If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. * Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols. * [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection). * If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kG--219ae99fbd92bf87577298995973ef46121e443d "Set up MS Office, OneDrive or Adobe Cloud","If you are experiencing issues with accessing Microsoft services such as Microsoft Office, OneDrive, or Office 365 while connected to NordVPN on your Windows PC, please follow one of the troubleshooting methods below: 1. Disable Threat Protection Pro™ or Threat Protection (depending on which one you use) in the app settings. 2. [Change the DNS server addresses](https://support.nordvpn.com/hc/en-us/articles/19920692061969-Changing-DNS-server-addresses-for-MS-Office-OneDrive).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHPDlOzFDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIyNzYwNDI1MTgwOTQ1LVNldC11cC1NUy1PZmZpY2UtT25lRHJpdmUtb3ItQWRvYmUtQ2xvdWQGOwhUOglyYW5raQc%3D--66a1820a05eea832253ef7fd4db58aac06622163 Split Tunneling feature on NordVPN extension,"Split Tunneling in NordVPN proxy extension is a feature that allows you to split your browser traffic. If some websites do not work with a VPN or you simply do not want to have the traffic routed through a VPN you can bypass URLs and domains. In other words, it allows you to specify the URLs and domains you want to access with your real IP address and unencrypted traffic.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFq7YN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxNzAzNjUxOTg1LVNwbGl0LVR1bm5lbGluZy1mZWF0dXJlLW9uLU5vcmRWUE4tZXh0ZW5zaW9uBjsIVDoJcmFua2kI--b2b2eacb8fa74edf4d178e3fe73e97055f8d1a98 Split Tunneling is not working on NordVPN,"Find out how to solve this issue below. ## The allowlisted app has no internet connection If NordVPN’s split tunneling is blocking the internet access on an allowlisted application, follow these steps: * Reset the application. [Find the reset instructions](https://nordvpn.zendesk.com/hc/en-us/articles/20323582191505) in this article. * Reinstall the NordVPN application. * In case you are using any antivirus software, allowlist the NordVPN app in the settings of your antivirus app. By default, NordVPN is located in C:\Program Files\NordVPN. * Reset the network. Keep in mind that this also resets Wi-Fi networks and passwords, VPN, and APN settings you’ve used before. Here is how you can do that: 1. Open the NordVPN app, go to Settings, and open the General section. 2. Find Diagnostics and click on Run Diagnostics Tool. Then, select Network Flush. 3. Lastly, wait for the commands to finish running and restart your computer. ## The allowlisted app is still routed through a VPN If you have added the application to the allowlist and it is still routed through a VPN, please [contact NordVPN customer support](https://nordvpn.zendesk.com/hc/en-us/articles/19482416296593).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHIlTcFEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwOTEzMTI4MzI3MzEzLVNwbGl0LVR1bm5lbGluZy1pcy1ub3Qtd29ya2luZy1vbi1Ob3JkVlBOBjsIVDoJcmFua2kJ--d49e266560bcc8a3e3cae9ebffa1cae74270f586 Different NordVPN server categories explained,"NordVPN has specialty servers that serve different purposes. NordVPN server types: * Standard servers * Double VPN * Onion over VPN * Dedicated IP * [Obfuscated servers]( ## Standard servers Regular NordVPN servers that offer the best connection speeds — ideal for everyday use. Whether you're browsing the internet at home or using public Wi-Fi networks while going out, standard servers provide security and privacy by encrypting your internet traffic and hiding your personal IP address. The way standard NordVPN servers work is simple. When you connect to a [VPN server](https://nordvpn.com/servers/), all of your internet traffic is encrypted via [a certain VPN protocol](https://nordvpn.com/blog/protocols/). It is then sent through your ISP before reaching a NordVPN server. There, the traffic is decrypted and is then sent to its destination: a web page, banking app, etc. [Here is an article that explains how a VPN works in detail.](https://nordvpn.com/what-is-a-vpn/#How-does-VPN-work) ## How to connect to a standard server Choose from 3 options: * Use the Quick Connect option (1). * Select a server from the All countries list (2). * Click on an icon on the server map (3).![](https://support.nordvpn.com/hc/article_attachments/27920778069905) ## Double VPN [Double VPN servers](https://nordvpn.com/features/double-vpn/) are specialized security and privacy solutions intended for journalists, political activists, informants, and anyone who wishes to be extra cautious. The key benefit that separates Double VPN from standard servers is that your internet traffic is sent through two VPN servers instead of one, encrypting your data and disguising your personal IP address twice. The additional layer of security comes in handy when traveling through countries with high levels of censorship and/or surveillance. Here is how to connect to a Double VPN server: To start using double VPN servers, open the specialty servers category in the NordVPN app and click on double VPN. You will be automatically connected to the fastest available server. ![](https://support.nordvpn.com/hc/article_attachments/27920749955601) What to do if double VPN is missing from my specialty servers list? If you do not see the Double VPN option in the specialty servers list, [switch to TCP or UDP OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP). Why does my connection feel slow using double VPN? Your internet connection feels slow using double VPN because transferring internet traffic through a second server requires additional internet resources. For this reason, we do not recommend using Double VPN for simple, day-to-day activities. If you are still facing speed issues, here are some tips on how to make your VPN faster. ## Onion over VPN [Onion Over VPN](https://nordvpn.com/features/onion-over-vpn/) is a feature that combines the benefits of using The Onion Router (Tor) with VPN tunneling. The result — an increased level of privacy, essential to those living or passing through countries with heavy surveillance. When connected to an Onion over a VPN server, your internet traffic goes through one of our servers, passes through the Onion network, and only then reaches the internet. Usually, you can access the Onion network only with The Onion Router (Tor) browser. With NordVPN, you don’t need to download a special browser. All you need to do is open the [NordVPN app](https://nordvpn.com/download/), head over to the specialty servers category, and connect to an Onion Over VPN server. Your internet traffic will then be routed through the Onion network — no additional applications are required. Onion over VPN is missing from my specialty servers list If this happens, please reach out to our support for assistance. [How can I reach NordVPN customer support?](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) I can't access the Onion network through the Firefox browser. Don't worry, we have the solution covered in this article: Firefox does not open .onion websites ## Dedicated IP This category is for our clients who purchased their own dedicated IP addresses. Dedicated IP servers function like standard servers, except that you're the only person who is able to access the IP address. When you connect to any other kind of server, your IP address is replaced with the server's IP. The server can be used by many other people, who will be sharing the server's IP address in hiding their personal one. Having people share the IP address may lead to a number of unpleasant inconveniences, solved by owning a dedicated IP address. Some of the benefits of having sole access to an IP address include the possibility to bypass regular VPN blocklists, avoiding CAPTCHA requests, and more. Dedicated IP is missing from my specialty servers list If you do not see the dedicated IP option in the specialty servers list, [switch to the TCP, UDP OpenVPN](https://support.nordvpn.com/hc/en-us/articles/20465552867345), or NordLynx protocols. Dedicated IP is not available via browser extension, tvOS, or the IKEv2 protocol. I've purchased a dedicated IP address, how do I set it up? Here are tutorials on [how to connect to your dedicated IP by NordVPN on different platforms](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses). ## Obfuscated servers Heavy internet restrictions and VPN blocks can be solved by connecting to [obfuscated servers](https://nordvpn.com/features/obfuscated-servers/#:~:text=Obfuscated%20servers%20are%20specialized%20VPN,even%20in%20heavily%20restrictive%20environments.&text=Therefore%2C%20tools%20that%20are%20meant,VPN%20traffic%20let%20it%20pass.). These servers bypass VPN-blocking firewalls by using a complicated algorithm. To find out more information about the way obfuscated servers work, [visit our dedicated article](https://nordvpn.com/features/obfuscated-servers/#:~:text=How%20do%20obfuscated%20servers%20work%3F). I don't see obfuscated servers in my specialty servers list If you do not see the obfuscated servers in the specialty servers list, switch to TCP or UDP OpenVPN protocol.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFTrFa3EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEOcjZyEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzE5NDc5MTMwODIxNTIxLURpZmZlcmVudC1Ob3JkVlBOLXNlcnZlci1jYXRlZ29yaWVzLWV4cGxhaW5lZAY7CFQ6CXJhbmtpCg%3D%3D--7b0156462c7d68542f8aaceb0683663f4c456681 Improve connection speed on Windows with NordVPN app,"If you are experiencing slow connection speed while connected to [NordVPN on Windows](https://nordvpn.com/download/windows/), try the following: 1. Make sure to use the latest version of NordVPN app. You can [uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) and [install the latest version from our website](https://nordvpn.com/download/windows/). 2. Restart your device. 3. Restart your router or modem. If your router is set up with a VPN, and the speed is insufficient, try using VPN solely on your computer or phone. 4. If you are using Wi-Fi, switch to a wired connection. 5. Connect to a VPN server geographically closer to you. 6. Open the Settings menu and go to the Auto Connect tab. Disable Choose a VPN protocol and server automatically and select NordLynx in the VPN protocol field. 7. Try a different connection method/protocol on your device. Tutorials for various connection methods can be found [here](https://support.nordvpn.com/hc/en-us/sections/19326591402001-Windows) Internet speed can also be directly affected by the condition of both your hardware and firmware. Here’s what we recommend: 1. Make sure you have the latest available drivers and software on your computer, including Ethernet adapter and motherboard drivers, BIOS updates, router firmware, etc. 2. Temporarily disable your firewall to see whether it will have an impact on your overall internet speed. If it does, check your firewall settings and remove unnecessary rules or consider using different firewall software. 3. Close any applications that may be transferring data in the background, e.g. software for downloading or file sharing. 4. Old and sometimes even new routers provided to you by your internet service provider often use outdated firmware or are technically poorly manufactured. This can directly impact your internet speed, so we recommend investing in a better router.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEw8gaJEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NzM2MzU0OTYxLUltcHJvdmUtY29ubmVjdGlvbi1zcGVlZC1vbi1XaW5kb3dzLXdpdGgtTm9yZFZQTi1hcHAGOwhUOglyYW5raQY%3D--e6422664655c025ecf8d8ee2c50a8fb3fcbd3c63 Common Windows application issues,"This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10. ## “Error 1001” during installation If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps: 1. Update your Windows system using the “Windows update” tool. 2. Make sure you’re running the latest .NET Runtime version: 1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app. 2. Click “Programs” and select “Programs and features.” 3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version. 3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again. ## Crash or freeze If your NordVPN app keeps freezing, follow these steps: 1. Uninstall the NordVPN application. 2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). 3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/). If the above method failed to fix your issue, try the following: 1. Press the “Windows” key and the “R” key at the same time to open the ""Run"" window. 2. Type in ""services.msc"" (without the quotation marks) and press “Enter” to open the ""Services"" window. 3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window. ## NordVPN Kill Switch feature does not work If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app: 1. Go to “Settings.” 2. Select “Kill Switch” in the left sidebar menu. 3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe ## No internet access when connected to a NordVPN server If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem: * Connect to a different VPN server in the NordVPN app. * Change your VPN connection protocol: 1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP) 2. Switch to NordLynx * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Perform a network flush: 1. 1. Open the NordVPN application. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Network flush."" 5. Restart your PC and try connecting to VPN servers again. If the problem persists, reinstall the NordVPN app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## A certain feature of the application is not working properly If you discover that a feature isn’t working as it should, follow these steps: 1. Open the ""Settings"" menu in the NordVPN app. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Reset app."" 5. Re-launch the application. If the problem persists, try the following: * Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version. * Reinstall the NordVPN app: 1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm). 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## NordVPN is not working after an update If your NordVPN Windows application has stopped working after an update, try the following to fix the problem: * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app. ## The NordVPN icon is missing If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps: 1. Left-click the broken NordVPN app icon to select the shortcut. 2. Right-click the selected shortcut and choose “Delete.” 3. Right-click on your desktop, choose “New,” and select “Shortcut.” 4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe). 5. Name the shortcut and click “Finish.” Alternatively, you can try reinstalling the NordVPN Windows app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHOYN5WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MzA3MzczNzEzLUNvbW1vbi1XaW5kb3dzLWFwcGxpY2F0aW9uLWlzc3VlcwY7CFQ6CXJhbmtpBw%3D%3D--e4b64cbc7c7415fed7707b178a7682d246c884a2 I can’t reach some websites when connected to NordVPN,"If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions: * [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN. * [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser: * [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/) * [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/) * Try a different browser, such as Chrome, Edge, or Brave. After each step, check if you can access the website in question. ## How do I stop NordVPN from blocking sites? If the issue persists, try these steps: * Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map. * If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support. * If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. * Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols. * [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection). * If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kI--f240ca35a1bb7279e014147cce6fd342b5e81fb2 Can't log into NordVPN,"You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues? ## Table of contents: * The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. * I receive ""Error: 429 Too Many Requests."" * I didn't receive my verification password after signing up. * The password is incorrect. * After logging in, the app asks me to log in again. * NordVPN keeps logging me out. * I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” ### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences). If you are using Linux, try the callback login method: 1. Run the command: nordvpn login. 2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process. 3. Right-click on the Continue button and copy the link address. 4. Run the command: ``` nordvpn login --callback """" ``` and replace with the copied link address. For example: ``` nordvpn login --callback ""nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"" ``` ### I receive the message ""Error: 429 Too Many Requests."" Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.” ### After signing up, I didn't receive my verification password. Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support). ### It says that my password is incorrect. Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in. ### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again. Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in. ### NordVPN keeps logging me out. Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection. ### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” 1. Use one of the following commands to remove the app: ``` sudo apt --purge autoremove nordvpn* ``` or ``` sudo apt-get --purge autoremove nordvpn* ``` 2. Install the app again on your Linux device. If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQk%3D--ad82e6d2e7cb48086a99906bc0f954fa6929a6b6 Not sure if your router is supported and/or can't find it on the list above?,"First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--b924e3e3cf857484935b8087099d75b832dea07f Setting up a router with NordVPN,"The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN). Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol. ## Setup tutorials for supported routers and firmware: * [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware) * [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN) * [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN) * [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/) * [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/) * [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN) * [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN) * [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN) * [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN) * [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN) * [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN) * [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN) * [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato) * [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN) * [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN) * [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN) * [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN) * Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/)) ## Not sure if your router is supported and/or can't find it on the list above? First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN). If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer. If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEmqUxlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kK--b924e3e3cf857484935b8087099d75b832dea07f Checking and changing your WiFi configuration,"## Table of contents * [Checking connected WiFi configuration]( * [Understanding if the WiFi configuration is correct]( * [Changing router settings]( ## Checking connected WiFi configuration When you are connected to WiFi, find the IP configuration of the network you are connected to. The important bits are the IP address and the subnet mask. In this case the IP addresses are local, not to be confused with public IP addresses. Example on iOS: Tap the i icon next to the connected WiFi and then scroll down to find the IP address info:![0.png](https://support.nordvpn.com/hc/article_attachments/20188794049169)![1 \(4\).png](https://support.nordvpn.com/hc/article_attachments/20188800991761) Example on macOS: Open WiFi in System Settings, click Details next to the connected WiFi, then select TCP/IP:![2 \(3\).png](https://support.nordvpn.com/hc/article_attachments/20188841642641)![Screenshot 2023-08-11 at 14.33.35.png](https://support.nordvpn.com/hc/article_attachments/20188816320913) ## Understanding if the WiFi configuration is correct WiFi networks normally should use a standard local network configuration. Both the IP address and the subnet mask should be within one of these three ranges: IP Address | Subnet Mask ---|--- 10.x.x.x | 255.x.x.x 172.16.x.x – 172.31.x.x | 255.240.x.x – 255.255.x.x 192.168.x.x | 255.255.x.x Where x can be any number. Adapted from RFC 1918. ## Changing router settings If you have found that your local network configuration is incorrect, follow these instructions. Warning: changing these settings may cause your network setup to stop working. If you are not managing your network yourself, we advise you to contact your network administrator before changing these settings. These instructions are general guidelines. Steps may differ based on the router manufacturer and software version. 1. Log in to your router 2. Find DHCP settings The following parameters are a suggestion that should work in regular home network setups. If the network setup is more complicated, then these settings may not be suitable. 1. Make sure that DHCP is enabled 2. Set router IP to: 192.168.0.1 3. Set subnet mask to: 255.255.255.0 4. Set DHCP range to: 192.168.0.10 - 192.168.0.200 5. Save the settings After saving the settings, the router configuration page will not work anymore, because the IP address is changed. You will need to use the new IP address (192.168.0.1) to connect and configure the router in the future. Devices connected to this network may need to be reconnected.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFrzZNcEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwMTg4ODI2MDA0MzY5LUNoZWNraW5nLWFuZC1jaGFuZ2luZy15b3VyLVdpRmktY29uZmlndXJhdGlvbgY7CFQ6CXJhbmtpBg%3D%3D--1079c6740fd215f489d67e1e62af68b3c636cf5a How Does This Affect You?,"If our macOS client detects a potentially misconfigured network (i.e. one that hands out non-RFC1918 IP addresses), it will send you a notification. Upon receiving this alert, we will ask you to enable the 'Invisibility on LAN' feature, ensuring your VPN traffic remains private.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQFBZlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMjI1MzcxNDQzMzQ1LVN0YXlpbmctaW52aXNpYmxlLW9uLXVuc2FmZS1sb2NhbC1uZXR3b3Jrcy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--84d3f3b56ca55de7394f13912f5173f89b76edf5 Staying invisible on unsafe local networks on macOS,"If you received a message about a potentially unsafe network, your connection requires additional caution. The problem emerges in scenarios where a router assigns non-RFC1918 IP addresses for the local network. This might seem technical, but in simple terms, certain types of local network configurations can result in VPN traffic being unintentionally exposed. ## How Does This Affect You? If our macOS client detects a potentially misconfigured network (i.e. one that hands out non-RFC1918 IP addresses), it will send you a notification. Upon receiving this alert, we will ask you to enable the 'Invisibility on LAN' feature, ensuring your VPN traffic remains private. ## How to enable the “Stay invisible on a local network” feature Note: the feature is only available from NordVPN 8.8.3 app version. When you connect to an unsafe network, NordVPN will send you a pop-up: Stay invisible on a local network. Choose Enable protection. Alternatively, follow these steps: 1. Connect to a NordVPN server. 2. Access Settings.![](https://support.nordvpn.com/hc/article_attachments/25268972332689) 3. Choose General settings if you’re using the NordVPN version downloaded from . 4. Click to activate Stay invisible on a local network. 5. Reconnect to apply the new settings.![](https://support.nordvpn.com/hc/article_attachments/25268972336657)Choose Kill Switch settings from the left side menu and activate Kill Switch (advanced) (if you’re using NordVPN’s App Store version). 6. A notification will appear, confirming that protection against unsafe local networks is active.![](https://support.nordvpn.com/hc/article_attachments/25268972350481)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQFBZlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMjI1MzcxNDQzMzQ1LVN0YXlpbmctaW52aXNpYmxlLW9uLXVuc2FmZS1sb2NhbC1uZXR3b3Jrcy1vbi1tYWNPUwY7CFQ6CXJhbmtpBw%3D%3D--84d3f3b56ca55de7394f13912f5173f89b76edf5 Invisibility on a local network: why we had to build a broken feature?,"Our goal at NordVPN is to provide our customers with intuitive experiences, ease of access, and the most advanced VPN features in the industry. We take pride in our continuous focus on security; however, sometimes, it comes with the cost of building a terrible feature. Here's why. We recently found ourselves facing a Catch-22 situation, when, due to bugs in Apple's VPN API configuration, we had to choose to either sacrifice our users' experience with the app or, under certain scenarios, put a risk on their security or privacy. We believe such a choice should never occur in the first place, and we suspect that a global tech powerhouse often boasting about its focus on users' privacy understands this as well. As of yet, we are saddened by the fact that our pleas for Apple to implement the necessary fixes on their operating systems continue to be acknowledged yet bafflingly ignored. Being limited in what we can do on our side, we decided to offer a feature that, while aiming to offer the best possible solution security-wise, radically differs from our vision of an intuitive and smooth experience users should expect from their cybersecurity provider. Stay invisible on a local network feature is our way to mitigate the TunnelCrack and TunnelVision vulnerabilities present in the VPN industry. In the case of TunnelCrack, certain routers may be configured in a way where they leak VPN traffic when using non-RFC1918 IP addresses, which is an industry-wide issue and only applies to macOS and iOS platforms. TunnelVision attack, in general, is a network technique that uses an operating system's dynamic host configuration protocol (DHCP) to try to route the traffic outside of the VPN's tunnel. For our macOS VPN clients, the “Stay invisible on a local network” feature automatically sets the appropriate API parameters and alerts users when connected to an unsafe network, mitigating the VPN traffic leak on macOS. We have also built an unsecured network detection feature that will detect non-RFC1918 IP ranges, notify about possible risks, and inform users to enable “Stay invisible on a local network.” On iOS, the app will also inform users when they connect to an unsecured network through push notifications and in-app messages. The feature was fully released by the beginning of August 2023. In contrast, our iOS VPN clients present more considerable challenges due to issues within Apple's implementation of the API parameters. Notably, in iOS versions 14.2 and above, enabling the ""Stay invisible on a local network"" feature causes internet connections to crash under certain conditions. It also prevents our VPN application from receiving client updates, leading to user internet connection crashes when updates are released. The NordVPN team hopes that this inevitably crude solution for an impossible situation will, for the time being, offer sufficient data privacy for our users and – at the same time – prompt Apple to implement the necessary changes faster. What OS are impacted? The TunnelCrack and TunnelVision vulnerabilities affect our macOS and iOS VPN clients, while our Android, Linux, and Windows clients were immune due to implemented mitigations. NordVPN Linux and Windows applications can configure the OS's firewall to prevent any traffic from exiting the device except through the VPN tunnel. What connectivity limitations are put in place when this feature is turned ON? With the feature turned ON, users cannot access other network devices, such as computers, printers, or TVs. The feature also blocks AirDrop usage. What experience-breaking effects can users expect? Enabling the feature in iOS 16.4 and later versions can prevent the NordVPN application from receiving client updates, leading to crashes of the user's internet connection when updates are released. Once users are cut off from the internet, the only solution is a device restart. How can users ensure the safety of their data in NordVPN apps? NordVPN apps do not leak traffic under any known circumstances if the Stay invisible on a local network and Kill Switch features are enabled within the app settings menu. It’s important to note that the feature is only available to iOS versions 16 and above. Visual instructions on [how to enable the feature on iOS](https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS) or how to enable this feature on macOS. Does the feature protect users from TunnelVision utilizing Option 121, too?Yes, it does. Can NordVPN provide a bug-free solution without Apple's input? No. Unfortunately, the bugs that come with using our feature are beyond our control. Apple's team has confirmed the bugs' existence and gave no clear timeline for their resolution. What else can users do to ensure a better experience using this feature? We believe that sufficiently maintained digital security is a collective effort. While we will continue searching for better solutions within our capacity, we are adamant that Apple needs to address the urgent issues of significant bugs in their operating systems. We invite everyone who is not indifferent to user privacy and security issues to keep pressuring Apple to fix its shortcomings in VPN API service.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF8VPDrFjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJrL2hjL2VuLXVzL2FydGljbGVzLzI1MjAyNjA1MTk0MjU3LUludmlzaWJpbGl0eS1vbi1hLWxvY2FsLW5ldHdvcmstd2h5LXdlLWhhZC10by1idWlsZC1hLWJyb2tlbi1mZWF0dXJlBjsIVDoJcmFua2kI--19ce3124a9a808648030c00ced86e791cce41118 What is the best VPN server location for me?,"The best VPN server location for you depends on several factors, such as the server’s distance from your actual location and the load of the server. When you click “Quick Connect,” our smart algorithm will take all of these circumstances into consideration before connecting you to the best available VPN server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFYqMC4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5NDg1MjAzOTEyNzIxLUhvdy10by1maW5kLXRoZS1iZXN0LU5vcmRWUE4tc2VydmVyBjsIVDoJcmFua2kJ--c0384abd67d29ede7f88e8939cf086181da9bd73 How to find the best NordVPN server,"You can [find the best NordVPN server in the UK](https://support.nordvpn.com/hc/en-us/articles/19685509154321-How-to-choose-the-best-NordVPN-server-in-UK), the [best NordVPN server in the US](https://support.nordvpn.com/hc/en-us/articles/19685373730193-How-to-choose-the-best-NordVPN-server-in-USA), and the best NordVPN server in any other country easily by using the NordVPN app or our server picker tool. ## On PCs, laptops, mobile devices, and Smart TVs 1. Open the NordVPN app. 2. Choose your desired location from the list of countries and click it. 3. Wait for the connection to be established. Alternatively, you can simply click the “Quick Connect” button. Behind the scenes, the NordVPN app will use a special algorithm to determine which server is best for you. ## On routers and certain OpenVPN setups You can use the NordVPN server picker tool to find your best VPN server for a manual connection. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29575621175441) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29575621177361) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29575621181201) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29575612753041)![](https://support.nordvpn.com/hc/article_attachments/29575612755217) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31771205582481) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31771237315345) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/31771237328529) Keep in mind that all our apps automatically select the best server for you. ## What is the best VPN server location for me? The best VPN server location for you depends on several factors, such as the server’s distance from your actual location and the load of the server. When you click “Quick Connect,” our smart algorithm will take all of these circumstances into consideration before connecting you to the best available VPN server.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFYqMC4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzE5NDg1MjAzOTEyNzIxLUhvdy10by1maW5kLXRoZS1iZXN0LU5vcmRWUE4tc2VydmVyBjsIVDoJcmFua2kJ--c0384abd67d29ede7f88e8939cf086181da9bd73 Where does NordVPN have dedicated IP addresses?,NordVPN-dedicated IP addresses are offered in these regions:,https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG29wO%2BEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NTA3ODA4MDI0MjA5LURlZGljYXRlZC1Ob3JkVlBOLUlQLWFkZHJlc3NlcwY7CFQ6CXJhbmtpCg%3D%3D--25dadc57bf2762bceafbfc24ab822d1bd9db63c3 Dedicated NordVPN IP addresses,"When using NordVPN, your IP address changes to that of your VPN server. Normally, you share this IP address with other NordVPN users connected to the same server. However, if you purchase a NordVPN dedicated IP, you will get an IP address that belongs to you and you alone. The advantages of a NordVPN dedicated IP addressNordVPN's dedicated IP allows you to bypass CAPTCHAs, easily access corporate networks, and avoid blocklists for IP addresses tainted by unscrupulous use. You can use the dedicated IP feature on up to 10 devices at the same time: simply connect with the [Open VPN (TCP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) or [OpenVPN (UDP)](https://support.nordvpn.com/hc/en-us/articles/20465552867345-Switching-protocol-to-OpenVPN-UDP-or-TCP) protocol. You can also connect via the [NordLynx](https://support.nordvpn.com/hc/en-us/articles/19564565879441-What-is-NordLynx) protocol, however, it only supports one simultaneous connection. Dedicated IP is not available via tvOS, browser extension or the IKEv2 protocol. ## Where does NordVPN have dedicated IP addresses? NordVPN-dedicated IP addresses are offered in these regions: * The United States (Los Angeles, Dallas, New York, Chicago, Seattle, Miami) * Germany (Frankfurt) * The United Kingdom (London) * The Netherlands (Amsterdam) * France (Paris) * Canada (Toronto) * Japan (Tokyo) * Italy (Milan) * Sweden (Stockholm) * Australia (Sydney) * Hong Kong (Hong Kong) * Switzerland (Zurich) * Spain (Madrid) * Belgium (Brussel) * Denmark (Copenhagen) * Poland (Warsaw) * Portugal (Lisbon) * South Africa (Johannesburg) * Mexico * Czech Republic (Prague) Please note: * If you are connecting from a country with internet restrictions, the dedicated IP address feature may fail to work as server accessibility from such regions is limited. Please consult our article on [how to connect from within a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions) for more information. * In case you wish to change your dedicated IP after a while, you may do that once per subscription. To change the dedicated IP, get in touch with NordVPN support. Here is a list of tutorials showing you how to connect to your dedicated IP by NordVPN on different platforms: * [Windows](https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows) * [Linux](https://support.nordvpn.com/hc/en-us/articles/19684336200081-How-to-connect-to-your-dedicated-IP-on-Linux) * [macOS](https://support.nordvpn.com/hc/en-us/articles/19678530026641-How-to-connect-to-your-dedicated-IP-on-macOS) * [iOS](https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-dedicated-IP-on-iOS) * [Android](https://support.nordvpn.com/hc/en-us/articles/19682489581585-How-to-connect-to-your-dedicated-IP-on-Android) You can test dedicated IP servers in the ""dedicated IP"" category in the application. The dedicated IP address you see in the application, would only connect you to a shared IP address. Once you make a purchase and get dedicated IP assigned, you would be able to connect to the specific server that would give you a static IP address that only you would be able to access. If you wish to purchase a dedicated IP address in these regions, you can find a guide on how to do so here: [How to purchase a dedicated IP address.](https://support.nordvpn.com/hc/en-us/articles/19484196251921-How-to-purchase-a-Dedicated-IP-address) Please be aware that if you purchase a NordVPN dedicated IP, your email will be linked to that IP address. For more information, please consult our Privacy Policy.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG29wO%2BEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHhtgJlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NTA3ODA4MDI0MjA5LURlZGljYXRlZC1Ob3JkVlBOLUlQLWFkZHJlc3NlcwY7CFQ6CXJhbmtpCg%3D%3D--25dadc57bf2762bceafbfc24ab822d1bd9db63c3 Resetting your application preferences,"Find the relevant instructions by selecting the operating system below. * [Windows](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--532a45f6f516ea25c88f8bfed185c5f3880aecde#Windows) * [macOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--532a45f6f516ea25c88f8bfed185c5f3880aecde#macOS) * [Android](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--532a45f6f516ea25c88f8bfed185c5f3880aecde#Android) * [Linux](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--532a45f6f516ea25c88f8bfed185c5f3880aecde#Linux) To reset your preferences on the NordVPN [Windows](https://nordvpn.com/download/windows/) app, follow these steps: 1. Open NordVPN, and click on the gear:![Group 6.svg](https://support.nordvpn.com/hc/article_attachments/33740502996497) 2. Head to general:![Group 3.svg](https://support.nordvpn.com/hc/article_attachments/33740503001361) 3. Scroll down and click run diagnostics:![Group 4.svg](https://support.nordvpn.com/hc/article_attachments/33740503004817) 4. Click reset app:![Group 5.svg](https://support.nordvpn.com/hc/article_attachments/33740503006737)It may take up to a few minutes for the app to reset. Your application preferences and settings will now be reset, and you will be asked to log back in. To reset your NordVPN application settings on [macOS](https://nordvpn.com/download/mac/), follow these steps: 1. Close the NordVPN application completely by right-clicking the NordVPN in the Dock and selecting Quit:![Group 12.png](https://support.nordvpn.com/hc/article_attachments/33740518314513) 2. Open the Terminal by pressing Command(⌘) + space bar and typing terminal in the search field:![image 14.svg](https://support.nordvpn.com/hc/article_attachments/33740518315921) 3. In the Terminal, run these commands:If the application was downloaded from the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485): ``` defaults delete com.nordvpn.osx-apple ``` If the application was downloaded directly from our [website](https://nordvpn.com/en-us/offer/download/mac/): ``` defaults delete com.nordvpn.macos  ``` Your application preferences will now be reset. To reset your NordVPN application settings on [Android](https://nordvpn.com/offer/download/android/?vpn=brand&nc=Search_-_Belgium_-_Brand+Generic_-_Phrase_-_EN_-_DMT_-_EUR&ns=google&nm=cpc&nt=nordvpn%20android&gad_source=1&gclid=Cj0KCQjw1um-BhDtARIsABjU5x5nKMAMfSYpwSgBIbtcGhZn3uFzM41Em4o4ibJfHtqlYWqrtZmgbkwaAu_qEALw_wcB), follow these steps: 1. Find the NordVPN app on your home screen, long-press the icon, and select app info:![Group 7.png](https://support.nordvpn.com/hc/article_attachments/33740503017489) 2. A setting window will appear, select storage & cache:![Group 8.png](https://support.nordvpn.com/hc/article_attachments/33740518321553) 3. Click clear storage:![Group 9.png](https://support.nordvpn.com/hc/article_attachments/33740518324881) 4. A pop-up will appear, click delete:![Group 11.png](https://support.nordvpn.com/hc/article_attachments/33740503024785) Your app preferences have now been reset. To reset your preferences on the NordVPN [Linux](https://nordvpn.com/download/linux/) app, follow these steps: 1. Press Ctrl + Alt + T to open the terminal. 2. Type the following command and press Enter: ``` sudo rm /var/lib/nordvpn/data/settings.dat ``` 3. Next, type the following command and press Enter: ``` sudo rm -rf ~/.config/nordvpn ``` Your app preferences have now been reset.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--532a45f6f516ea25c88f8bfed185c5f3880aecde How to reach NordVPN customer support?,"While we don't offer phone support, we have different options to contact NordVPN customer support available 24/7 and ready to help you! ## Help Center First off, if you run into any issues using NordVPN - check out our Help Center that is available in 14 languages: English, German, French, Danish, Italian, Spanish, Norwegian, Swedish, Dutch, Japanese, Korean, Polish, Portuguese-Brazilian, Traditional Chinese. You can change the language by scrolling down until you see the language change option and clicking on the language you prefer. This will ensure that you can look for information in a language comfortable for you. After you have set the language you want to look information in, you can find solutions in the help center by either: * Searching for information using Help Center's search bar, which will list out articles according to the keywords typed in the search query:![NordVPN Help Center search bar.png](https://support.nordvpn.com/hc/article_attachments/32796177428113) * Navigating to one of the categories available in the Help Center: * [FAQ](https://support.nordvpn.com/hc/en-us/categories/200593301-FAQ) - in this category you'll find Frequently asked questions and NordVPN app setup tutorials; * [General info](https://support.nordvpn.com/hc/en-us/categories/360000293597-General-info) - here, you'll be able to find information on NordVPN functionalities, features, and SmartPlay; * [Billing](https://support.nordvpn.com/hc/en-us/categories/360000293617-Billing) - this category covers payment, subscription, and account management topics; * [Connectivity](https://support.nordvpn.com/hc/en-us/categories/200614302-Connectivity) - the last category available covers troubleshooting articles, here you can find help regarding NordVPN connectivity, internet speed with NordVPN on, manual setups for routers and different OSes, proxies. ## Support agents However, if you're looking for assistance on your specific case, you can reach out to our developed conversation bots or human customer support agents by: * Chat * Email We have two teams to assist you: * Customer Care & Billing Team: They can tell you about NordVPN, help set up your devices, make sure you can access streaming sites, and answer questions about dedicated IPs. As well as helpyou with your NordVPN subscription, account, or payments. * Connection Team: They can assist with setting up NordVPN on your router, fixing advanced connectivity problems, and helping in places with internet restrictions.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGygBq4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzE5NDgyNDE2Mjk2NTkzLUhvdy10by1yZWFjaC1Ob3JkVlBOLWN1c3RvbWVyLXN1cHBvcnQGOwhUOglyYW5raQc%3D--6b78b0678b6db2f3db53eddbe08ca44988123e0b Is NordVPN down?,"When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpCA%3D%3D--1b917eba3278b825aecb4e8483f7530ca80a581e Unable to connect to NordVPN servers,"Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem. ## Operating system-specific NordVPN connection guides If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides: * [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows) * [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android) * [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS) * [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux) * [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac) ## General NordVPN connection tips These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”: * If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29577183771537) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29577183779601) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29577157998865) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29577158000913)![](https://support.nordvpn.com/hc/article_attachments/29577183788049) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31771205784209) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31771237545745) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/31771205813777) * On the NordVPN app, log out of your account and log back in. Try connecting again. * [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now. * Try using a different connection method/protocol for your device. ## Is NordVPN down? When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online. If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network. For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone. ## Connecting from a country with internet restrictions If you can’t connect from a country with internet restrictions, you may find a solution in this article: * [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpCA%3D%3D--1b917eba3278b825aecb4e8483f7530ca80a581e Installing and using NordVPN on Windows 7 and 8.1,"We will stop updating the NordVPN app for older Windows versions.As Windows 7/8.1 10 32-bit no longer receive mainstream security updates from Microsoft, it becomes increasingly difficult to ensure security, reliability and provide the latest features of the NordVPN app.That being said we still recommend using the legacy version of the NordVPN client application for connecting to NordVPN servers on your Windows PC. To begin using the NordVPN Windows client application, download and install the NordVPN app on your Windows PC, log in, and connect to a NordVPN server. All of these steps will be covered in this tutorial. If you need a guide on installing and using NordVPN on a newer Windows system, follow the guide [here](https://support.nordvpn.com/hc/en-us/articles/19472023025169-Installing-and-using-NordVPN-on-Windows-10-and-11). ## Table of contents: Downloading and installingSetting up the applicationChoosing between different serversNordVPN settings menu * [General settings]( * [Auto-connect settings]( * [Kill Switch settings]( * [Split Tunneling]( * [Advanced settings]( * [My Account]( * [Dark Web Monitor]( ## Downloading and installing the NordVPN app 1. Download the NordVPN app:[Download legacy app version for Windows 64-bit](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup_x64.exe)[Download legacy app version for Windows 32-bit](https://downloads.nordcdn.com/apps/windows/NordVPN/latest/NordVPNSetup_x86.exe) 2. Go to your Downloads folder and double-click the NordVPNSetup.exe file. ![8GKZ012ySb.png](https://support.nordvpn.com/hc/article_attachments/27920233140113) 3. A pop-up window may ask you if you allow the app to make changes to your device. Click Yes.![User account control pop-up window asking if you allow the app to make changes to your device.png](https://support.nordvpn.com/hc/article_attachments/27920233135249) 4. The installer window will open. Click Next.![Installer window on win 7 and 8.png](https://support.nordvpn.com/hc/article_attachments/27920233145745) 5. Tick the boxes if you want shortcuts for the NordVPN app on your Desktop and/or the Start menu, then click Next and Install.![choosing shortcuts for the NordVPN app on win 7 and 8.png](https://support.nordvpn.com/hc/article_attachments/27920233131153) 6. The installer will proceed with the installation process. Once it’s complete, you will be asked if you want to launch NordVPN right away. Click Finish to complete the setup.![The installer for win 7 and 8 \(last step\).png](https://support.nordvpn.com/hc/article_attachments/27920233137553) ## Setting up and using NordVPN 1. Click on the NordVPN logo on your desktop, and after the app loads up, click Log In to continue.![NordVPN app on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188752017) 2. Your browser will open up and load the Nord Account login page. First, enter your username or email address, press Continue, and then enter your password.![NA login page.png](https://support.nordvpn.com/hc/article_attachments/27920188741521) 3. To start using NordVPN straight away, you can simply press on Quick Connect, wait till you see the status change from Unprotected to Protected and you're good to go for a secure and private session!![NordVPN app_map_on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188737297)However, for the full understanding of what the NordVPN app offers, let's briefly go over what you can find on the main screen and then in the settings menu.![NordVPN app_sections_numerised_on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233155729) 1. Search bar: one of the ways you can connect to NordVPN servers. Use the search bar to find specific servers by typing in the name of the country, city, the server number or the specialty server type. Learn more about [VPN servers.](https://nordvpn.com/servers/) 2. Specialty servers: NordVPN offers multiple categories of servers, each one with its own unique benefits. We have a dedicated article explaining the different types in detail: What do the different server categories mean? 3. All countries: a list of countries you can connect to. Hovering over a country's name reveals additional options, such as specifying the city (if applicable) and server name. 4. Quick Connect: this option automatically connects you to the fastest and closest NordVPN server. 5. Threat protection: an innovative solution for dealing with malware, web tracking, malicious ads and more! Read about it here: Threat Protection. 6. Settings menu: clicking on this cogwheel icon reveals additional options which we explain below. ## Choosing between different NordVPN servers Using the search bar. You can connect to specific servers by typing in a category, region, or a specific server number with a hashtag (e.g. United States #4672) to find what you need.![searching for a server by its number on NordVPN app \(win 7\).png](https://support.nordvpn.com/hc/article_attachments/27920233143697)Using the All Countries list or the Servers map. Click on the nodes on the map or on the specific country in the list to connect to the best server in the given location.![NordVPN all countries list and servers map on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188754449) Clicking on the three dots next to the country name reveals additional connection options, such as the ability to select the specific city and server. ![adittional country options on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233158033) ## NordVPN settings menu In the Settings tab, you can set up the application to your liking. To open the settings menu, press on the cogwheel icon in the bottom left corner. ![NordVPN settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188756881) ## General settings * Launch at Windows startup makes NordVPN run automatically when you start your computer. Enabled by default. * Launch the app minimized displays the NordVPN icon only in the Windows system tray when the computer starts (instead of opening the main window). Enabled by default. * Show VPN connection status notifications shows Windows notifications each time you connect or disconnect from a server. Enabled by default. * Threat Protection: block ads and malicious websites protects you from intrusive ads, malware sites, phishing links, and other threats. * Select app language from the Language dropdown menu. You can select English, Spanish, French, or German. * In the left sidebar, you can also access your account details. The Logout button is also at the bottom.![NordVPN general settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233162769) ## Auto-connect settings * Always when the app launches makes the app connect to a server automatically upon starting when using an Ethernet connection or Wi-Fi network. It does not apply to Trusted Wi-Fi networks. Disabled by default. * Auto-connect on Wi-Fi makes the app connect to a server automatically when you connect to a network: Unsecure networks or Always. Disabled by default.Unsecure networks: connect to a server automatically when you connect to an unsecure Wi-Fi network. Unsecure wireless networks are networks without a password and/or networks with weak encryption. It only works while connecting to a new Wi-Fi network or switching the Wi-Fi network. It does not apply to an Ethernet connection and Trusted Wi-Fi networks. The setting allows you to disconnect after being auto-connected.Always: applies only to Wi-Fi networks. Make the app connect to a server automatically when using Wi-Fi that is not trusted. You will not be able to disconnect unless you trust your current Wi-Fi or disable auto-connect. * Choose a VPN protocol and server automatically lets the app choose a VPN protocol and server automatically. Enabled by default. * VPN protocol (visible after disabling the Choose a VPN protocol and server automatically option). UDP is mainly used for streaming and downloading. TCP is more reliable, but also a little slower, and is usually used for web browsing. NordLynx is used by default. * Auto-connect to lets you select your preferred country or server type, which the app will automatically connect to. You will be able to select a specific city after you select a preferred country. * Trusted Wi-Fi networks disables Auto-connect on specific Wi-Fi networks. For example, you can make an exception for your home Wi-Fi if you trust it.IMPORTANT NOTE: you will lose internet connectivity while connected to a Trusted Wi-Fi with enabled Internet Kill Switch.![NordVPN auto-connect settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188765201) ## Kill Switch * Internet Kill Switch cuts off your internet connection when you’re disconnected from secure NordVPN servers. Disabled by default. * App Kill Switch shuts down specified programs if you lose VPN connection. For example, if you add Skype to the list, NordVPN will close it whenever you disconnect. Since it takes a few seconds to reach a secure VPN server, this will prevent your data from leaking upon automatically reconnecting to the internet. Disabled by default.![NordVPN kill switch settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233167249) ## Split Tunneling * Split tunneling allows you to exclude applications from the VPN connection. In other words, the apps which you select to add into the split tunneling feature will allow them to stay unaffected by NordVPN.![NordVPN split tunneling settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233174417) ## Advanced settings * Custom DNS lets you specify a particular DNS server for the NordVPN application. * Obfuscated Servers enable you to bypass network restrictions, such as firewalls. This is recommended for countries with restricted network access. * Invisibility on LAN makes your computer invisible to others on the same local area network (LAN). Keep in mind that once enabled, you will not be able to connect to devices on the same LAN, like printers. Disabled by default. * Diagnostics runs the NordVPN diagnostics tool if you’re having technical issues. Collect the diagnostic data and provide the ticket ID to our support staff for further assistance. If the diagnostics tool does not give you a ticket ID, you can send the .zip file to our support staff instead.![](https://support.nordvpn.com/hc/article_attachments/27920188775313) ## My Account * This section will provide you with the information about your subscription as well as an option to change your password and activate the Two-factor authentication. You can also download our application for other operating systems.![NordVPN my account settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920233168273) ## Dark Web Monitor * Become notified in case there is a leak of your information related to the email used with NordVPN. Read more about the feature in [our dedicated section](https://nordvpn.com/features/dark-web-monitor/). ![NordVPN dark web monitor settings on win 7.png](https://support.nordvpn.com/hc/article_attachments/27920188773265)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFfQ36uEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJYL2hjL2VuLXVzL2FydGljbGVzLzE5NDQxMTQwMzI2Mjg5LUluc3RhbGxpbmctYW5kLXVzaW5nLU5vcmRWUE4tb24tV2luZG93cy03LWFuZC04LTEGOwhUOglyYW5raQk%3D--f83ec236b6bba51a3526ef6c1fb886dc833dffa7 How to log in to NordVPN on Linux devices without a GUI,"To log in to NordVPN on your Linux machine without a graphical user interface, enter one of the following commands: * nordvpn login command with the --token flag * nordvpn login command with the --callback flag When using the token login method, follow these steps: 1. Log in to [Nord Account](https://my.nordaccount.com/). 2. Find NordVPN under the Services menu.![atsisiųsti.png](https://support.nordvpn.com/hc/article_attachments/20226608356369) 3. Locate the Access token tab down below. 4. Click on Generate new token.![atsisiųsti__1_.png](https://support.nordvpn.com/hc/article_attachments/20226621136273) 5. Pick either token: one that expires in 30 days or one that doesn’t expire. Proceed to Generate token.![atsisiųsti__2_.png](https://support.nordvpn.com/hc/article_attachments/20226628863377) 6. Click Copy and close. 7. On your Linux machine, run the command: nordvpn login --token and replace with the copied token. For example: ``` nordvpn login --token 3fe460ksdnf415e45908cec9f9bdbadf7a456a6dfb35dc2c58xxxxx ``` If you choose the callback login method: 1. Run the command: nordvpn login. 2. You'll receive a URL. Open it on any device that supports a browser. 3. Finish the login process. 4. Right-click on the Continue button and copy the link address. 5. Run the command: ”nordvpn login --callback """" and replace with the copied link address. For example: ``` nordvpn login --callback ""nordvpn://login?action=login&exchange_token=MGFlY2E1N mE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5Yjk zZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"" ```",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGuVV9lEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEBoUleEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJeL2hjL2VuLXVzL2FydGljbGVzLzIwMjI2NjAwNDQ3NjMzLUhvdy10by1sb2ctaW4tdG8tTm9yZFZQTi1vbi1MaW51eC1kZXZpY2VzLXdpdGhvdXQtYS1HVUkGOwhUOglyYW5raQo%3D--4d35bcb6df9005f07c3e7c36b795fea3ccd172a9 Resetting your application preferences,"Find the relevant instructions by selecting the operating system below. * [Windows](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--beb3d94f33d5d4a446ecd929e25e6f5bcbce3d56#Windows) * [macOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--beb3d94f33d5d4a446ecd929e25e6f5bcbce3d56#macOS) * [Android](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--beb3d94f33d5d4a446ecd929e25e6f5bcbce3d56#Android) * [Linux](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--beb3d94f33d5d4a446ecd929e25e6f5bcbce3d56#Linux) To reset your preferences on the NordVPN [Windows](https://nordvpn.com/download/windows/) app, follow these steps: 1. Open NordVPN, and click on the gear:![Group 6.svg](https://support.nordvpn.com/hc/article_attachments/33740502996497) 2. Head to general:![Group 3.svg](https://support.nordvpn.com/hc/article_attachments/33740503001361) 3. Scroll down and click run diagnostics:![Group 4.svg](https://support.nordvpn.com/hc/article_attachments/33740503004817) 4. Click reset app:![Group 5.svg](https://support.nordvpn.com/hc/article_attachments/33740503006737)It may take up to a few minutes for the app to reset. Your application preferences and settings will now be reset, and you will be asked to log back in. To reset your NordVPN application settings on [macOS](https://nordvpn.com/download/mac/), follow these steps: 1. Close the NordVPN application completely by right-clicking the NordVPN in the Dock and selecting Quit:![Group 12.png](https://support.nordvpn.com/hc/article_attachments/33740518314513) 2. Open the Terminal by pressing Command(⌘) + space bar and typing terminal in the search field:![image 14.svg](https://support.nordvpn.com/hc/article_attachments/33740518315921) 3. In the Terminal, run these commands:If the application was downloaded from the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485): ``` defaults delete com.nordvpn.osx-apple ``` If the application was downloaded directly from our [website](https://nordvpn.com/en-us/offer/download/mac/): ``` defaults delete com.nordvpn.macos  ``` Your application preferences will now be reset. To reset your NordVPN application settings on [Android](https://nordvpn.com/offer/download/android/?vpn=brand&nc=Search_-_Belgium_-_Brand+Generic_-_Phrase_-_EN_-_DMT_-_EUR&ns=google&nm=cpc&nt=nordvpn%20android&gad_source=1&gclid=Cj0KCQjw1um-BhDtARIsABjU5x5nKMAMfSYpwSgBIbtcGhZn3uFzM41Em4o4ibJfHtqlYWqrtZmgbkwaAu_qEALw_wcB), follow these steps: 1. Find the NordVPN app on your home screen, long-press the icon, and select app info:![Group 7.png](https://support.nordvpn.com/hc/article_attachments/33740503017489) 2. A setting window will appear, select storage & cache:![Group 8.png](https://support.nordvpn.com/hc/article_attachments/33740518321553) 3. Click clear storage:![Group 9.png](https://support.nordvpn.com/hc/article_attachments/33740518324881) 4. A pop-up will appear, click delete:![Group 11.png](https://support.nordvpn.com/hc/article_attachments/33740503024785) Your app preferences have now been reset. To reset your preferences on the NordVPN [Linux](https://nordvpn.com/download/linux/) app, follow these steps: 1. Press Ctrl + Alt + T to open the terminal. 2. Type the following command and press Enter: ``` sudo rm /var/lib/nordvpn/data/settings.dat ``` 3. Next, type the following command and press Enter: ``` sudo rm -rf ~/.config/nordvpn ``` Your app preferences have now been reset.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kG--beb3d94f33d5d4a446ecd929e25e6f5bcbce3d56 How to uninstall NordVPN software,"You can uninstall NordVPN software the same way you remove most software from your operating system. Here's how: Uninstall NordVPN from Windows Microsoft has an always-up-to-date article on how to uninstall software. Read it to learn [how to remove NordVPN from Windows](https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98). Uninstall NordVPN from macOS If you need to completely remove NordVPN from your Mac, Apple has an always-up-to-date article on [how to uninstall software on MacOS](https://support.apple.com/guide/mac-help/install-and-uninstall-other-apps-mh35835/mac). Uninstall NordVPN from Android Google has an always-up-to-date article on [how to uninstall apps from your Android device](https://support.google.com/googleplay/topic/13627086?visit_id=638531866536647271-934343169&rd=1). Uninstall NordVPN from iOS Apple has an always-up-to-date article on [how to uninstall apps from iPhone and iPads](https://support.apple.com/en-us/101550). Uninstall NordVPN from Linux In order to remove NordVPN for Linux, type this command in the terminal:sudo apt-get --purge remove 'nordvpn*' Alternatively, you can type the following commands: sudo dpkg -P nordvpnsudo dpkg -P nordvpn-release",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGVe8e3EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzE5NDgxMDIzNDUyNTYxLUhvdy10by11bmluc3RhbGwtTm9yZFZQTi1zb2Z0d2FyZQY7CFQ6CXJhbmtpBw%3D%3D--3b9498dd75778a6a2dc52e367711f0fcfa127de6 Common Windows application issues,"This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10. ## “Error 1001” during installation If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps: 1. Update your Windows system using the “Windows update” tool. 2. Make sure you’re running the latest .NET Runtime version: 1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app. 2. Click “Programs” and select “Programs and features.” 3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version. 3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again. ## Crash or freeze If your NordVPN app keeps freezing, follow these steps: 1. Uninstall the NordVPN application. 2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). 3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/). If the above method failed to fix your issue, try the following: 1. Press the “Windows” key and the “R” key at the same time to open the ""Run"" window. 2. Type in ""services.msc"" (without the quotation marks) and press “Enter” to open the ""Services"" window. 3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window. ## NordVPN Kill Switch feature does not work If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app: 1. Go to “Settings.” 2. Select “Kill Switch” in the left sidebar menu. 3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe ## No internet access when connected to a NordVPN server If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem: * Connect to a different VPN server in the NordVPN app. * Change your VPN connection protocol: 1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP) 2. Switch to NordLynx * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Perform a network flush: 1. 1. Open the NordVPN application. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Network flush."" 5. Restart your PC and try connecting to VPN servers again. If the problem persists, reinstall the NordVPN app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## A certain feature of the application is not working properly If you discover that a feature isn’t working as it should, follow these steps: 1. Open the ""Settings"" menu in the NordVPN app. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Reset app."" 5. Re-launch the application. If the problem persists, try the following: * Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version. * Reinstall the NordVPN app: 1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm). 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## NordVPN is not working after an update If your NordVPN Windows application has stopped working after an update, try the following to fix the problem: * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app. ## The NordVPN icon is missing If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps: 1. Left-click the broken NordVPN app icon to select the shortcut. 2. Right-click the selected shortcut and choose “Delete.” 3. Right-click on your desktop, choose “New,” and select “Shortcut.” 4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe). 5. Name the shortcut and click “Finish.” Alternatively, you can try reinstalling the NordVPN Windows app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHOYN5WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MzA3MzczNzEzLUNvbW1vbi1XaW5kb3dzLWFwcGxpY2F0aW9uLWlzc3VlcwY7CFQ6CXJhbmtpCA%3D%3D--d5e5426db2d5520af5670695527dbb7e39d396f4 How to download NordVPN software,"You can [download NordVPN](https://nordvpn.com/download/) for the following operating systems: * [Android](https://nordvpn.com/download/android/) * [Windows](https://nordvpn.com/download/windows/) * [macOS](https://nordvpn.com/download/mac/) * [iOS/iPhone/iPad](https://nordvpn.com/download/ios/) * [Android TV](https://nordvpn.com/download/android-tv/) * [Linux](https://nordvpn.com/download/linux/) Other devices NordVPN can be used with: * [Xbox](https://nordvpn.com/download/xbox/) * [Playstation](https://nordvpn.com/download/playstation/) * [Nintendo Switch](https://nordvpn.com/download/nintendo-switch/) * [Fire TV Stick](https://nordvpn.com/download/firestick/) * [Chromecast](https://nordvpn.com/download/chromecast/) * [Raspberry Pi](https://nordvpn.com/download/raspberry-pi/) * [Chromebook](https://nordvpn.com/download/chromebook/) For instructions on how to set up NordVPN on your device, please have a look at our [NordVPN setup tutorials](https://support.nordvpn.com/hc/en-us/sections/19326474198929-NordVPN-setup-tutorials). Note: To use the NordVPN app on any OS, you need an active NordVPN subscription. If you don’t have one yet, you can [purchase a NordVPN subscription on our website.](https://nordcheckout.com/?product_group=nordvpn&cart_id=c3ccda24-fa0c-49da-aa95-61271b511194)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHDgDO4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDgyODM1NzMxMzQ1LUhvdy10by1kb3dubG9hZC1Ob3JkVlBOLXNvZnR3YXJlBjsIVDoJcmFua2kJ--4daf2d3fa7d4d9ed4a097f3c67f4e131099cc0b5 Can't log into NordVPN,"You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues? ## Table of contents: * The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. * I receive ""Error: 429 Too Many Requests."" * I didn't receive my verification password after signing up. * The password is incorrect. * After logging in, the app asks me to log in again. * NordVPN keeps logging me out. * I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” ### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences). If you are using Linux, try the callback login method: 1. Run the command: nordvpn login. 2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process. 3. Right-click on the Continue button and copy the link address. 4. Run the command: ``` nordvpn login --callback """" ``` and replace with the copied link address. For example: ``` nordvpn login --callback ""nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"" ``` ### I receive the message ""Error: 429 Too Many Requests."" Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.” ### After signing up, I didn't receive my verification password. Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support). ### It says that my password is incorrect. Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in. ### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again. Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in. ### NordVPN keeps logging me out. Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection. ### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” 1. Use one of the following commands to remove the app: ``` sudo apt --purge autoremove nordvpn* ``` or ``` sudo apt-get --purge autoremove nordvpn* ``` 2. Install the app again on your Linux device. If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEA8CteEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQo%3D--0357803e99b09d38489e4a6285279a5e6017b827 What is an unsafe local network on iOS,"Invisibility on LAN feature has been released on iOS. It will effectively mitigate the issue, however please be aware that due to the improper implementation by Apple, turning it on may affect VPN connection stability. If you received a message about a potentially unsafe network, your connection requires additional caution. The problem emerges in scenarios where a router assigns non-RFC1918 IP addresses for the local network. This might seem technical, but in simple terms, certain types of local network configurations can result in VPN traffic being unintentionally exposed. Note: this feature is only supported on 16+ OS versions![c649b1c4-3846-487e-9ca0-93bde2a77339](https://support.nordvpn.com/hc/article_attachments/27922337450641) ### What Does This Mean for You? If you're using an iOS device on a network that hands out non-RFC1918 IP addresses (which our app will detect), you'll receive a warning. This doesn't automatically mean the network is harmful, but it's a sign to be extra cautious. If possible, we recommend not to use that network.If you have access to the router you are connected to, you can change your Local Area Network IP range. In order to do that, please follow the steps detailed in [checking and changing your WiFi configuration](https://support.nordvpn.com/hc/en-us/articles/20188826004369-Checking-and-changing-your-WiFi-configuration) article. We're actively liaising with Apple, hoping for a fix as for now, there is no way for us to resolve the issue without breaking the application and resulting in various connection issues. Until then, please be attentive to any alerts from our app and consider disconnecting from networks flagged as potentially unsafe. Thank you for trusting us with your online privacy. We are committed to ensuring your digital security and will continue to keep you updated on any further developments.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHhtgJlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMjI1MDQ2NTM2NTkzLVdoYXQtaXMtYW4tdW5zYWZlLWxvY2FsLW5ldHdvcmstb24taU9TBjsIVDoJcmFua2kG--71ea544abeb862eb6f43db2f2a38036ab6332e94 Invisibility on a local network: why we had to build a broken feature?,"Our goal at NordVPN is to provide our customers with intuitive experiences, ease of access, and the most advanced VPN features in the industry. We take pride in our continuous focus on security; however, sometimes, it comes with the cost of building a terrible feature. Here's why. We recently found ourselves facing a Catch-22 situation, when, due to bugs in Apple's VPN API configuration, we had to choose to either sacrifice our users' experience with the app or, under certain scenarios, put a risk on their security or privacy. We believe such a choice should never occur in the first place, and we suspect that a global tech powerhouse often boasting about its focus on users' privacy understands this as well. As of yet, we are saddened by the fact that our pleas for Apple to implement the necessary fixes on their operating systems continue to be acknowledged yet bafflingly ignored. Being limited in what we can do on our side, we decided to offer a feature that, while aiming to offer the best possible solution security-wise, radically differs from our vision of an intuitive and smooth experience users should expect from their cybersecurity provider. Stay invisible on a local network feature is our way to mitigate the TunnelCrack and TunnelVision vulnerabilities present in the VPN industry. In the case of TunnelCrack, certain routers may be configured in a way where they leak VPN traffic when using non-RFC1918 IP addresses, which is an industry-wide issue and only applies to macOS and iOS platforms. TunnelVision attack, in general, is a network technique that uses an operating system's dynamic host configuration protocol (DHCP) to try to route the traffic outside of the VPN's tunnel. For our macOS VPN clients, the “Stay invisible on a local network” feature automatically sets the appropriate API parameters and alerts users when connected to an unsafe network, mitigating the VPN traffic leak on macOS. We have also built an unsecured network detection feature that will detect non-RFC1918 IP ranges, notify about possible risks, and inform users to enable “Stay invisible on a local network.” On iOS, the app will also inform users when they connect to an unsecured network through push notifications and in-app messages. The feature was fully released by the beginning of August 2023. In contrast, our iOS VPN clients present more considerable challenges due to issues within Apple's implementation of the API parameters. Notably, in iOS versions 14.2 and above, enabling the ""Stay invisible on a local network"" feature causes internet connections to crash under certain conditions. It also prevents our VPN application from receiving client updates, leading to user internet connection crashes when updates are released. The NordVPN team hopes that this inevitably crude solution for an impossible situation will, for the time being, offer sufficient data privacy for our users and – at the same time – prompt Apple to implement the necessary changes faster. What OS are impacted? The TunnelCrack and TunnelVision vulnerabilities affect our macOS and iOS VPN clients, while our Android, Linux, and Windows clients were immune due to implemented mitigations. NordVPN Linux and Windows applications can configure the OS's firewall to prevent any traffic from exiting the device except through the VPN tunnel. What connectivity limitations are put in place when this feature is turned ON? With the feature turned ON, users cannot access other network devices, such as computers, printers, or TVs. The feature also blocks AirDrop usage. What experience-breaking effects can users expect? Enabling the feature in iOS 16.4 and later versions can prevent the NordVPN application from receiving client updates, leading to crashes of the user's internet connection when updates are released. Once users are cut off from the internet, the only solution is a device restart. How can users ensure the safety of their data in NordVPN apps? NordVPN apps do not leak traffic under any known circumstances if the Stay invisible on a local network and Kill Switch features are enabled within the app settings menu. It’s important to note that the feature is only available to iOS versions 16 and above. Visual instructions on [how to enable the feature on iOS](https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS) or how to enable this feature on macOS. Does the feature protect users from TunnelVision utilizing Option 121, too?Yes, it does. Can NordVPN provide a bug-free solution without Apple's input? No. Unfortunately, the bugs that come with using our feature are beyond our control. Apple's team has confirmed the bugs' existence and gave no clear timeline for their resolution. What else can users do to ensure a better experience using this feature? We believe that sufficiently maintained digital security is a collective effort. While we will continue searching for better solutions within our capacity, we are adamant that Apple needs to address the urgent issues of significant bugs in their operating systems. We invite everyone who is not indifferent to user privacy and security issues to keep pressuring Apple to fix its shortcomings in VPN API service.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF8VPDrFjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJrL2hjL2VuLXVzL2FydGljbGVzLzI1MjAyNjA1MTk0MjU3LUludmlzaWJpbGl0eS1vbi1hLWxvY2FsLW5ldHdvcmstd2h5LXdlLWhhZC10by1idWlsZC1hLWJyb2tlbi1mZWF0dXJlBjsIVDoJcmFua2kH--c87d1e6f5665c4b1a54106f627b37872d16b9934 Change your DNS servers on iOS,"You can manually configure the DNS servers in your iOS settings. Here is how: 1. Open Settings; 2. Tap on Wi-Fi. If it's switched off, turn it on; 3. Pick a Wi-Fi network and tap on the blue i icon; 4. Tap Configure DNS and select Manual; 5. Tap Add Server and add these DNS addresses:103.86.96.100103.86.99.100![ios_dns_settings.png](https://support.nordvpn.com/hc/article_attachments/27919685608593) 6. Tap Save.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHG1HWNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4Nzc2NTY3MzEzLUNoYW5nZS15b3VyLUROUy1zZXJ2ZXJzLW9uLWlPUwY7CFQ6CXJhbmtpCA%3D%3D--6428203dd104143c5745097852f90d92474ace22 How Does This Affect You?,"If our macOS client detects a potentially misconfigured network (i.e. one that hands out non-RFC1918 IP addresses), it will send you a notification. Upon receiving this alert, we will ask you to enable the 'Invisibility on LAN' feature, ensuring your VPN traffic remains private.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQFBZlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMjI1MzcxNDQzMzQ1LVN0YXlpbmctaW52aXNpYmxlLW9uLXVuc2FmZS1sb2NhbC1uZXR3b3Jrcy1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--54518a951a06095a359e91decf1f45f572fe4332 How to disable IPv6,"If you are having issues related to IPv6 leaking on your connection you can disable it on your device.To do so you can follow these guides: * [Windows](https://support.nordvpn.com/hc/en-us/articles/19919186892305-How-to-disable-IPv6-on-Windows) * [MacOS](https://support.nordvpn.com/hc/en-us/articles/19924913336081-How-to-disable-IPv6-on-macOS) * [Linux](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) * [Android](https://support.nordvpn.com/hc/en-us/articles/20323519060625-How-to-disable-IPv6-on-Android-LTE)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHOdVGCEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI6L2hjL2VuLXVzL2FydGljbGVzLzIwMzUwOTIxNzIzNDA5LUhvdy10by1kaXNhYmxlLUlQdjYGOwhUOglyYW5raQo%3D--958ae1739095e8bc0b475cc2d941aec003423c62 Staying invisible on unsafe local networks on macOS,"If you received a message about a potentially unsafe network, your connection requires additional caution. The problem emerges in scenarios where a router assigns non-RFC1918 IP addresses for the local network. This might seem technical, but in simple terms, certain types of local network configurations can result in VPN traffic being unintentionally exposed. ## How Does This Affect You? If our macOS client detects a potentially misconfigured network (i.e. one that hands out non-RFC1918 IP addresses), it will send you a notification. Upon receiving this alert, we will ask you to enable the 'Invisibility on LAN' feature, ensuring your VPN traffic remains private. ## How to enable the “Stay invisible on a local network” feature Note: the feature is only available from NordVPN 8.8.3 app version. When you connect to an unsafe network, NordVPN will send you a pop-up: Stay invisible on a local network. Choose Enable protection. Alternatively, follow these steps: 1. Connect to a NordVPN server. 2. Access Settings.![](https://support.nordvpn.com/hc/article_attachments/25268972332689) 3. Choose General settings if you’re using the NordVPN version downloaded from . 4. Click to activate Stay invisible on a local network. 5. Reconnect to apply the new settings.![](https://support.nordvpn.com/hc/article_attachments/25268972336657)Choose Kill Switch settings from the left side menu and activate Kill Switch (advanced) (if you’re using NordVPN’s App Store version). 6. A notification will appear, confirming that protection against unsafe local networks is active.![](https://support.nordvpn.com/hc/article_attachments/25268972350481)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQFBZlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJaL2hjL2VuLXVzL2FydGljbGVzLzIwMjI1MzcxNDQzMzQ1LVN0YXlpbmctaW52aXNpYmxlLW9uLXVuc2FmZS1sb2NhbC1uZXR3b3Jrcy1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--54518a951a06095a359e91decf1f45f572fe4332 Manual OpenVPN connection setup on iPad / iPhone,"Note: if you are using iOS 15 or later, please follow this tutorial. OpenVPN is a popular protocol our specialty servers use to provide extra functionality. This is an alternative connection method for when you are having trouble with the [native NordVPN app for iOS](https://nordvpn.com/download/ios/). Here’s how to configure your iOS device for this connection method: 1. Go to the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485?mt=8) on your iPad/iPhone. 2. Tap on Search. 3. Type openvpn connect in the search bar. 4. Tap on the installation button.![41151244_468420143660546_7684320869119688704_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148629905) 5. Enter your iTunes Store credentials and tap OK.![8.png](https://support.nordvpn.com/hc/article_attachments/20349133242129) 6. Once the app is installed, download the .OVPN configuration file. Follow the steps below to find the manual connection configuration files: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29576216528657) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29576207953169) 3. Select the OpenVPN configuration files tab.![](https://support.nordvpn.com/hc/article_attachments/29576216534929) 4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/29576216537361) 5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) 1. Select Open in OpenVPN.![40614334_469040203592665_4005457101198458880_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133251729)Alternatively, if you're brought to a safari window, follow these steps: 1. Click on the Share icon:![undefined_-_Imgur__2_.png](https://support.nordvpn.com/hc/article_attachments/20349133254929) 2. In the application list, select the OpenVPN Connect application (in case you don't see it, select more and then choose the application as mentioned earlier):![undefined_-_Imgur__1_.png](https://support.nordvpn.com/hc/article_attachments/20349148656401) 3. Once the OpenVPN Connect application is open, select File:![undefined_-_Imgur__3_.png](https://support.nordvpn.com/hc/article_attachments/20349148668049) 4. Afterward, select Add:![undefined_-_Imgur__4_.png](https://support.nordvpn.com/hc/article_attachments/20349148671505) 2. Enter your NordVPN service credentials, choose to save the password in a keychain, and tap ADD in the top right corner.You can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/): Follow the steps below to find the service credentials for manual connection setup: 1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.![](https://support.nordvpn.com/hc/article_attachments/29576216539153) ![40904778_2154684898114323_8313778305220214784_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148707729) 1. You will see a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.![40833697_283518232466660_6492248693205368832_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349133312401) 2. Tap on the toggle switch to connect to VPN.![41061144_290461804886486_4029198391920558080_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148724625) 3. That’s it! You have successfully connected.![41040149_888510648010124_2529100979832356864_n.jpg](https://support.nordvpn.com/hc/article_attachments/20349148729233) 4. To change a server, disconnect from the current server by tapping the toggle switch next to it and enable another imported profile.![40840075_308061459776604_2680482681342394368_n \(1\).jpg](https://support.nordvpn.com/hc/article_attachments/20349148732945) 5. To disconnect, tap on the same toggle button you used to connect.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHS5seBEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFrzZNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ4NjEzODc0MTkzLU1hbnVhbC1PcGVuVlBOLWNvbm5lY3Rpb24tc2V0dXAtb24taVBhZC1pUGhvbmUGOwhUOglyYW5raQo%3D--bddb69346c87f4cc45305489cf2716aca9885e92 Is NordVPN down?,"When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpBg%3D%3D--20ccbf746fa6dd7c9bf310712aab1aa0397e26ad Unable to connect to NordVPN servers,"Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem. ## Operating system-specific NordVPN connection guides If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides: * [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows) * [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android) * [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS) * [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux) * [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac) ## General NordVPN connection tips These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”: * If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you. Follow the steps below to find the best server for your connection: 1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.![](https://support.nordvpn.com/hc/article_attachments/29577183771537) 2. Scroll down to Advanced Settings and click Set up NordVPN manually.![](https://support.nordvpn.com/hc/article_attachments/29577183779601) 3. Select the Server recommendation tab. According to your location, the best server will be recommended.![](https://support.nordvpn.com/hc/article_attachments/29577157998865) 4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.![](https://support.nordvpn.com/hc/article_attachments/29577158000913)![](https://support.nordvpn.com/hc/article_attachments/29577183788049) In case you wish to select a specific server, follow these steps: 1. Under Set up NordVPN manually, select OpenVPN configuration files.![](https://support.nordvpn.com/hc/article_attachments/31771205784209) 2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.![](https://support.nordvpn.com/hc/article_attachments/31771237545745) 3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.![](https://support.nordvpn.com/hc/article_attachments/31771205813777) * On the NordVPN app, log out of your account and log back in. Try connecting again. * [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now. * Try using a different connection method/protocol for your device. ## Is NordVPN down? When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online. If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network. For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone. ## Connecting from a country with internet restrictions If you can’t connect from a country with internet restrictions, you may find a solution in this article: * [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFu1tFWEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MDk2OTc4NDQ5LVVuYWJsZS10by1jb25uZWN0LXRvLU5vcmRWUE4tc2VydmVycwY7CFQ6CXJhbmtpBg%3D%3D--20ccbf746fa6dd7c9bf310712aab1aa0397e26ad How do I stop NordVPN from blocking sites?,"If the issue persists, try these steps:",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kH--693955e282efa643aef4f888913df5a3939db679 I can’t reach some websites when connected to NordVPN,"If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions: * [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN. * [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser: * [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/) * [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/) * Try a different browser, such as Chrome, Edge, or Brave. After each step, check if you can access the website in question. ## How do I stop NordVPN from blocking sites? If the issue persists, try these steps: * Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map. * If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support. * If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. * Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols. * [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection). * If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBG51uNGEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzIwMDk1Njc5NTEwODAxLUktY2FuLXQtcmVhY2gtc29tZS13ZWJzaXRlcy13aGVuLWNvbm5lY3RlZC10by1Ob3JkVlBOBjsIVDoJcmFua2kH--693955e282efa643aef4f888913df5a3939db679 How to avoid login popup in NordVPN extension,"If you get a log-in Authentication Request or a proxy sign-in request while using the NordVPN browser extension. Please be aware that this is a native browser pop-up and it is not related to the login of the extension or server. Here are the steps that may help you to close this pop-up: 1. Close the window by clicking ""Cancel"" and try to proceed with your connection. 2. Verify that you are still connected to the VPN by visiting: 3. If you get disconnected, please wait up to 10 minutes and try to connect again. Here is how you can cancel the pop-up on Firefox Browser:![firefox.png](https://support.nordvpn.com/hc/article_attachments/20315685240081) Here is how you can cancel the pop-up on Chrome Browser: ![chrome.png](https://support.nordvpn.com/hc/article_attachments/20315647668369) We are currently working on resolving this browser bug with Chrome/Edge/Firefox developers.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGj7Rt6EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwMzE1NjYzODY4ODE3LUhvdy10by1hdm9pZC1sb2dpbi1wb3B1cC1pbi1Ob3JkVlBOLWV4dGVuc2lvbgY7CFQ6CXJhbmtpCA%3D%3D--a4772610776c0737ae38f79b66bebe1f50e1fe07 Common Windows application issues,"This article covers problems you may encounter when using NordVPN on Windows devices, including situations where NordVPN is not working on your Windows 10 device, or you have no internet access with NordVPN on Windows 10. ## “Error 1001” during installation If you encountered “Error 1001” while trying to install the NordVPN app on Windows, follow these steps: 1. Update your Windows system using the “Windows update” tool. 2. Make sure you’re running the latest .NET Runtime version: 1. Click the “Start” button, type “control panel” in the search bar, and select the “Control panel” app. 2. Click “Programs” and select “Programs and features.” 3. Check the version number beside the “Microsoft .NET Framework” entry. If it is not version 4.8 or later, download the latest .NET Runtime version. 3. Temporarily disable your cybersecurity software (such as your antivirus and firewall) and try installing the NordVPN app for Windows again. ## Crash or freeze If your NordVPN app keeps freezing, follow these steps: 1. Uninstall the NordVPN application. 2. [Update your Windows operating system to the latest available version](https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). 3. Install the [latest NordVPN app for Windows](https://nordvpn.com/download/windows/). If the above method failed to fix your issue, try the following: 1. Press the “Windows” key and the “R” key at the same time to open the ""Run"" window. 2. Type in ""services.msc"" (without the quotation marks) and press “Enter” to open the ""Services"" window. 3. Check if the “Task scheduler” is running — if it is not, right-click on the “Task scheduler” entry and select “Start.” You can also access the “Windows event log” from this window. ## NordVPN Kill Switch feature does not work If the Kill Switch feature fails to stop specific apps, you can manually add their executable files (.exe) to the Kill Switch list in the NordVPN app: 1. Go to “Settings.” 2. Select “Kill Switch” in the left sidebar menu. 3. Click on “Add apps” under “App Kill Switch” and select the app’s executable file. For example, you would need to add the following file for Skype:C:\Program Files (x86)\Skype\Phone\Skype.exe ## No internet access when connected to a NordVPN server If you’re getting disconnected from the internet when you connect to a VPN server, try the following to fix the problem: * Connect to a different VPN server in the NordVPN app. * Change your VPN connection protocol: 1. 1. [Switch to OpenVPN](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) (UDP or TCP) 2. Switch to NordLynx * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Perform a network flush: 1. 1. Open the NordVPN application. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Network flush."" 5. Restart your PC and try connecting to VPN servers again. If the problem persists, reinstall the NordVPN app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## A certain feature of the application is not working properly If you discover that a feature isn’t working as it should, follow these steps: 1. Open the ""Settings"" menu in the NordVPN app. 2. Head to the ""Advanced"" section. 3. Click ""Run diagnostics tool."" 4. In the opened window, select ""Reset app."" 5. Re-launch the application. If the problem persists, try the following: * Update to the [latest NordVPN Windows app](https://nordvpn.com/download/windows/) version. * Reinstall the NordVPN app: 1. 1. [Uninstall the NordVPN application](https://support.nordvpn.com/General-info/1047410452/How-to-uninstall-NordVPN-software.htm). 2. Restart your device. 3. Install the latest version of the NordVPN Windows app. ## NordVPN is not working after an update If your NordVPN Windows application has stopped working after an update, try the following to fix the problem: * Disable your other cybersecurity software (such as your antivirus and firewall) to check if it’s responsible for the issue. If the NordVPN app works after disabling other cybersecurity software, you may need to add exceptions for NordVPN files. * Uninstall the NordVPN app and reboot your Windows device, then download and install the latest version of the NordVPN Windows app. ## The NordVPN icon is missing If the NordVPN application icon is missing from the NordVPN shortcut on your desktop, follow these steps: 1. Left-click the broken NordVPN app icon to select the shortcut. 2. Right-click the selected shortcut and choose “Delete.” 3. Right-click on your desktop, choose “New,” and select “Shortcut.” 4. Click “Browse,” find the NordVPN directory, and select the NordVPN executable file (.exe). 5. Name the shortcut and click “Finish.” Alternatively, you can try reinstalling the NordVPN Windows app: 1. Uninstall the NordVPN application. 2. Restart your device. 3. Install the latest version of the NordVPN Windows app.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHOYN5WEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJF3BYNcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMTY0MzA3MzczNzEzLUNvbW1vbi1XaW5kb3dzLWFwcGxpY2F0aW9uLWlzc3VlcwY7CFQ6CXJhbmtpCQ%3D%3D--3e2ca46e011c66f07a3bdc6abdf4bfa9bd5bac8d How to monitor emails using Surfshark Alert,"In this article:What is Surfshark Alert?Activate Surfshark AlertMonitor the breached dataCustomize Surfshark Alert settingsAdd or remove new email addressesNOTE:The video above reflects an older version of Surfshark and will be updated shortly.In this tutorial, you will learn how to use Surfshark Alert. To proceed, you need an activeSurfshark OneorSurfshark One+subscription. You can find the available plans onSurfshark’s pricing page.What is Surfshark Alert?Surfshark Alertis a feature that helps you protect your email addresses, credit cards, and personal identification numbers by monitoring their appearance on public leaked data databases.Hundreds of websites experience breaches each day when their stored information is leaked. That might include your passwords, email addresses, card details, and other data entered when registering at some particular website.Alert scans the web for data leaks and informs you about them so you can take specific actions immediately.Additionally,Surfshark's Alert feature will inform you about malware attacks, which happen when malware software allows hackers to access sensitive information and/or steal valuable data. In case your email address is breached due to malware on your device, you will be notified immediately.Activate Surfshark AlertGo to theSurfshark login pageandlog in.Find theAlerttab on the left panel and selectMonitor emails.If you're a first-time user, please take a moment to read and accept the terms of the Privacy Policy.Check the boxand clickContinue.You will also have to enter your email address. Once you do, pressActivate.You will now need to verify your email address. Until it's verified, you will see a notification aboutPending Verification.To verify the email address, head to your email inbox and look for the most recent letter from Surfshark. Open it, and click the button toconfirmyour email.NOTE:CheckSpamandPromotioninboxes if you do not see the email.We recommend activating the2FA(2-factor authentication) on your account.If you have enabled it already, proceed to the next step.If you haven't, go to yourAccount settings, pressTurn on, and follow theSurfshark 2FA setup process.Monitor the breached dataFrom the moment you verify your email address, it will be scanned daily. If any of your personal details appear in leaked databases – you will be notified via email.In the mainAlert dashboard, you will find the most important data.You can also check your Alert dashboard for any data leaks. You will seea notificationin the middle if at least one of your accounts gets breached. If it’s green and saysNo breaches detected— your email wasn’t found in any leaked databases.If at least one of your accounts gets breached, you will see that in the dashboard. You will also notice that there is an indication of theseverityof the breach. We recommend addressing the ones withHigh severityfirst.You can find more information about every breach by clicking theblack arrowon the right.If you notice that your account is compromised, here is what you should do ASAP:•Check what information was exposed. That could be your password, email address, name, surname, etc.•Head to the website that was breached and changeyour password, email, and other personal information if possible.NOTE:If your password was compromised, make sure you're not using the same password on other websites or platforms.Once you change your passwords and other personal details, you can archive  old breaches by pressingArchive.NOTE:If you do not have 2FA enabled, you won't be able to check information such aspasswordsand will see the following alert:Archived information from all breaches will fall into dedicated folders.TheBreachesfolder holds the history of your experienced breaches.ThePasswordsfolder holds the history of your compromised passwords.ThePersonal informationfolder is for unspecified information, like ZIP codes, names, phone numbers, home addresses, usernames, etc.TheIPaddressesholds the history of the IPs that are associated with your email address and that have been breached.Customize Surfshark Alert settingsCustomize settings to fit your personal preferences by going to theAlert Settings panel.Breach reportfunctionalitywill send youmonthly, quarterly,oryearlysummaries of all breaches that have happened during that time.To enable the Status report,togglethe switch to the right, then choose how often you would like to receive these statistics.In theBreach alertssection, you can choose which emails will receive Alert notifications. You can choose if you want all breach alerts to be sent to the primary email inbox or to each affected email individually.You can also choose to remove all the data from your Alert account. This data will only be removed from your account, not from leaked databases.Add or remove new email addressesYou can add and monitor anunlimitednumber of email addresses. Those can be your own or your family members' emails.To add new emails, click the + sign at the top of the Alert dashboard. All new emails must be verified, so you will need to repeat the email verification process (refer toActivate Surfshark Alertsection of this article).Remove emails that you don't want to monitor anymore by clicking on the trash bin icon.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003881713-How-to-monitor-emails-using-Surfshark-Alert- How to delete the Surfshark app on iOS,"In this tutorial, you will learn how to delete the Surfshark application on your iOS device.Follow the steps below to delete the Surfshark app:Locate the Surfshark application on your iOS device.Long presson the Surfshark application. An options menu will appear. Tap onRemove App.In the new pop-up, selectDelete App.Tap onDelete.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/9397698319122 Troubleshooting NordVPN connectivity on Windows,"There are several reasons why you may be having trouble connecting to NordVPN on your Windows device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot. * [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active). * Check if you’re using the[ latest NordVPN application version](https://nordvpn.com/blog/nordvpn-windows-release-notes/). * To do so, open the app, click on Settings (the gear icon at the bottom) and you’ll see the app version at the top, right below the Settings headline. * If you are using the older version, [uninstall the VPN app](https://nordvpn.com/blog/how-to-uninstall-a-vpn/) and [download the latest NordVPN version for Windows](https://nordvpn.com/download/windows/). * Change the VPN protocol to Auto and try to Quick connect. * To do so, open the app, click on Settings (the gear icon at the bottom), and select Connection – you'll find the option to change the connection protocol at the top of the screen. The connection process may take up to 3 minutes * If you're still unable to connect, try switching to [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) or [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/19774135293969-Switching-protocol-to-OpenVPN-UDP-or-TCP-Windows) protocols and connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/), which you will find under Speciality servers. * If that does not help, reset the application: 1. Click on the Settings (gear icon) in the bottom left corner. 2. Click General. 3. Scroll down until you see the Diagnostics section, and click Run diagnostics. 4. A new window will open. Select Reset app. * The issue might lie in the configuration of your [Windows OS, its applications, and networks.](https://support.nordvpn.com/hc/en-us/articles/20164307373713-Common-Windows-application-issues) After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH97w72EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFu1tFWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJWL2hjL2VuLXVzL2FydGljbGVzLzE5NzQ4NTEwMjM1OTIxLVRyb3VibGVzaG9vdGluZy1Ob3JkVlBOLWNvbm5lY3Rpdml0eS1vbi1XaW5kb3dzBjsIVDoJcmFua2kG--e7c4502d0281d74b5e9c2eee438830d13c7d36a6 Troubleshooting connectivity on iOS,"There are several reasons why you may be having trouble connecting to [NordVPN on your iOS](https://nordvpn.com/download/ios/) device. These include issues with your account status, network settings, or app configuration. Here are some steps you can follow to troubleshoot. * [Make sure your NordVPN account is active](https://support.nordvpn.com/hc/en-us/articles/19602526121489-Making-sure-your-account-is-active). * [Check if your NordVPN app is up to date](https://nordvpn.com/blog/nordvpn-ios-release-notes/). * To do so, open the app, tap on Profile in the bottom right corner, select Settings at the top right of the screen, and scroll down to the bottom of the screen. * If you are using an older version, uninstall the NordVPN app and download the latest NordVPN version for iOS. * Stop any ongoing VPN connections, kill the NordVPN app, restart it, and try to connect. * Change mobile network – instead of Wi-Fi, try mobile data and vice versa. * If you're using Quick connect, try connecting to a specific country server. * If connecting to a specific server doesn't work, try other servers as well. * Change the VPN connection protocol. * Try switching to the [NordWhisper](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN) and [OpenVPN UDP/TCP](https://support.nordvpn.com/hc/en-us/articles/20465699170321-Switching-protocol-to-OpenVPN-UDP-or-TCP-iOS) protocols and connecting again. * Try connecting to [Obfuscated servers](https://nordvpn.com/features/obfuscated-servers/) while using the OpenVPN UDP/TCP protocol. * If that does not help, reset the application: 1. Tap on the Profile in the bottom right corner. 2. Select Settings (gear icon) at the top right of the screen. 3. Tap Reset VPN profile. * Reinstall the NordVPN app. To do so, tap and hold the NordVPN icon and tap on the X icon in the upper-left corner. After the app has been uninstalled, [download and install NordVPN on your iPhone](https://support.nordvpn.com/hc/en-us/articles/19451338152849-Installing-the-NordVPN-app-on-iPhone-or-iPad) again. * If you're using a Wi-Fi connection, try to [change your DNS servers](https://support.nordvpn.com/hc/en-us/articles/20398776567313-Change-your-DNS-servers-on-iOS). After each step, check if the issue remains. In the case that the problems are still there, be sure to reach out to our support team for a quick solution by pressing on either the email or chat button bellow.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGXJjyNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFu1tFWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzk3ODA4ODUwODMzLVRyb3VibGVzaG9vdGluZy1jb25uZWN0aXZpdHktb24taU9TBjsIVDoJcmFua2kH--ef4b3a775209d130c8a39d5c647eeb8f878b5718 Troubleshooting NordVPN connectivity issues on Linux,"If you’re having trouble connecting to NordVPN on your Linux device, you can try making a few adjustments. Check if the issue persists after following each set of Linux troubleshooting commands below. 1. Update the NordVPN app: * Open the terminal. * Type the following commands to update the app:sudo apt update (or sudo apt-get update)sudo apt upgrade (or sudo apt-get upgrade) 2. Reinstall the app: * Type the following command to remove the app:sudo apt --purge autoremove nordvpn* (or sudo apt-get --purge autoremove nordvpn*) * Reinstall the app following our tutorial on [how to install NordVPN on Linux](https://support.nordvpn.com/hc/en-us/articles/19445292364689-Installing-and-using-NordVPN-on-Linux). 3. If you see the “Whoops! Cannot reach System Daemon” error, enter the following commands: sudo systemctl start nordvpnd sudo systemctl enable nordvpnd 4. If you get an error message: “rotating: transport rotator: ptr timer is locked.”, try the following methods: * Run the following command to restart the NordVPN daemon: sudo systemctl restart nordvpnd * Try to disable IPv6 system-wide, as shown in [this](https://support.nordvpn.com/hc/en-us/articles/20164669224337-How-to-disable-IPv6-on-Linux) article. 5. If NordVPN is not connecting on Linux after you’ve tried all of the above, try connecting using the [manual connection method](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJERWUqNEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFu1tFWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJbL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4MDQ3MDM5ODg5LVRyb3VibGVzaG9vdGluZy1Ob3JkVlBOLWNvbm5lY3Rpdml0eS1pc3N1ZXMtb24tTGludXgGOwhUOglyYW5raQk%3D--037ae67204155636f04daa1bf8fbece1b2e466fd How to start using NordVPN,"If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today. In this article we will cover: * [Downloading NordVPN]( * [Installing NordVPN]( * [Purchasing a NordVPN plan]( * [Connecting to NordVPN]( * [Connecting to NordVPN on Linux]( * [Additional NordVPN features]( ## Downloading NordVPN To begin using NordVPN, you will first need to download the application for your respective device: * Download the NordVPN application for Windows * Download the NordVPN application for macOS * Download the NordVPN application for Linux * Download the NordVPN application for Android * Download the NordVPN application for iOS ## Installing NordVPN If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below: * Learn how to install NordVPN on Windows 7 and 8.1 * Learn how to install NordVPN on Windows 10 and 11 * Learn how to install NordVPN on macOS * Learn how to install NordVPN on Linux * Learn how to install NordVPN on Android * Learn how to install NordVPN on iOS Once the application has been set up, you need to purchase the desired plan. ## Purchasing a NordVPN plan The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription). Once you have an active subscription, you need to connect to NordVPN. ## Connecting to NordVPN In order to connect to NordVPN, follow along below: 1. Use the quick connect button:![Group 2 \(14\).png](https://support.nordvpn.com/hc/article_attachments/33264502419089)Alternatively, you can use the dots on the map to connect to specific locations. 2. Click the dot in a country:![Group 3 \(10\).png](https://support.nordvpn.com/hc/article_attachments/33264502421009)Lastly, you may also use the search bar. 3. Type in the name of the country you would like to connect to:![Group 4 \(8\).png](https://support.nordvpn.com/hc/article_attachments/33264502421777) ### Connecting to NordVPN on Linux To connect on a Linux device, you will need to type in the following commands : ``` nordvpn connect ``` ``` nordvpn c ``` To connect to specific servers, use: ``` nordvpn connect   ``` (eg. nordvpn connect uk715) Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal). That's it! Now you can begin using the app and investigating the different features. ## Additional NordVPN features Here you can find some articles covering NordVPN's features: * [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained) * [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work) * [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) * [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFu1tFWEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kK--2d98b761bbe303447c021e4f944434c809642622 How do I stop NordVPN from blocking sites?,"If the issue persists, try these steps:",https://support.nordvpn.com/hc/en-us/articles/20095679510801-I-can-t-reach-some-websites-when-connected-to-NordVPN I can’t reach some websites when connected to NordVPN,"If you cannot access some websites or suspect that NordVPN is blocking them, follow these instructions: * [Clear the cache of your browser](https://nordvpn.com/blog/how-to-clear-your-cache/) while connected to the VPN. * [Use the incognito mode](https://nordvpn.com/blog/how-to-go-incognito/), safe mode, or private mode in your web browser: * [How to enable Chrome safe mode](https://nordvpn.com/blog/chrome-safe-mode/) * [How to enable private mode on Safari](https://nordvpn.com/blog/turn-off-private-browsing-on-safari/) * Try a different browser, such as Chrome, Edge, or Brave. After each step, check if you can access the website in question. ## How do I stop NordVPN from blocking sites? If the issue persists, try these steps: * Switch between VPN servers. Simply disconnect from the server you're currently connected to and click/tap on a different location using the NordVPN map. * If you trust the website you’re trying to access, you can disable the Threat Protection feature or exclude that particular domain from the Threat Protection Pro™ blocked domains list. To do that, go to the Web protection tab in the Threat Protection Pro™ settings and choose to exclude the blocked domain from threat blocking. Try to visit that web page once again. If you still can’t access the site, please reach out to our customer support. * If you’re using a Windows device, your antivirus/firewall may be blocking the access. Try adding exceptions for NordVPN.exe and nordvpn-service.exe. * Try other connection methods, such as the [>OpenVPN<](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN) or [>IKEv2<](https://support.nordvpn.com/hc/en-us/articles/19685604677905-What-is-IKEv2) protocols. * [Connect to obfuscated servers](https://support.nordvpn.com/hc/en-us/articles/19615332252561) (via the OpenVPN connection). * If you have recently installed our app, try restarting your device and checking our [>VPN troubleshooting tutorial<](https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers).",https://support.nordvpn.com/hc/en-us/articles/20095679510801-I-can-t-reach-some-websites-when-connected-to-NordVPN Does NordVPN have a free trial,"NordVPN does not offer a free trial for purchases made on its website, but we do provide our customers with a [30-day money-back guarantee](https://nordvpn.com/risk-free-vpn/) to try out our services: ""Every customer is eligible for a refund, as long as their initial payment is not older than 30 days."" This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). A free trial is available for Android users that download our [VPN for Android from Google Play](https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&gl=US). This trial is organized by Google Play itself and follows its Terms of Service. Please keep in mind that we only allow one free trial per customer, so make sure you log into your NordVPN account when ordering a subscription. You can cancel the free Android trial (and avoid being charged) on Google Play. If you have any questions regarding the trial, [contact the Google Play Store directly](https://support.google.com/store#topic=3237699&contact=1).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJE%2FADT1EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFs%2FMEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NzQ0ODM3MDkxMjE3LURvZXMtTm9yZFZQTi1oYXZlLWEtZnJlZS10cmlhbAY7CFQ6CXJhbmtpBg%3D%3D--835913c33d5a2399ca05c52359d8021bdc251ef7 What is your money-back policy?,"Here is the refund and cancellation policy at the core of our 30-day money-back guarantee: “...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.” This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal. ## Requesting a refund Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further. To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment. 1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.![](https://support.nordvpn.com/hc/article_attachments/27921926402321) 2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.![](https://support.nordvpn.com/hc/article_attachments/27921926412561)Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription: * * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support. * Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support. * Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support. * Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund. 1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. ![](https://support.nordvpn.com/hc/article_attachments/27921938139537) 2. You will see your refund summary. You can confirm it by clicking Refund.![](https://support.nordvpn.com/hc/article_attachments/27921938134801) 3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered. 4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.![](https://support.nordvpn.com/hc/article_attachments/27921938141969) 5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFs%2FMEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpBw%3D%3D--302ae429394c2de9b75e2f48ba9632d8fa122bbf How to start using NordVPN,"If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today. In this article we will cover: * [Downloading NordVPN]( * [Installing NordVPN]( * [Purchasing a NordVPN plan]( * [Connecting to NordVPN]( * [Connecting to NordVPN on Linux]( * [Additional NordVPN features]( ## Downloading NordVPN To begin using NordVPN, you will first need to download the application for your respective device: * Download the NordVPN application for Windows * Download the NordVPN application for macOS * Download the NordVPN application for Linux * Download the NordVPN application for Android * Download the NordVPN application for iOS ## Installing NordVPN If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below: * Learn how to install NordVPN on Windows 7 and 8.1 * Learn how to install NordVPN on Windows 10 and 11 * Learn how to install NordVPN on macOS * Learn how to install NordVPN on Linux * Learn how to install NordVPN on Android * Learn how to install NordVPN on iOS Once the application has been set up, you need to purchase the desired plan. ## Purchasing a NordVPN plan The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription). Once you have an active subscription, you need to connect to NordVPN. ## Connecting to NordVPN In order to connect to NordVPN, follow along below: 1. Use the quick connect button:![Group 2 \(14\).png](https://support.nordvpn.com/hc/article_attachments/33264502419089)Alternatively, you can use the dots on the map to connect to specific locations. 2. Click the dot in a country:![Group 3 \(10\).png](https://support.nordvpn.com/hc/article_attachments/33264502421009)Lastly, you may also use the search bar. 3. Type in the name of the country you would like to connect to:![Group 4 \(8\).png](https://support.nordvpn.com/hc/article_attachments/33264502421777) ### Connecting to NordVPN on Linux To connect on a Linux device, you will need to type in the following commands : ``` nordvpn connect ``` ``` nordvpn c ``` To connect to specific servers, use: ``` nordvpn connect   ``` (eg. nordvpn connect uk715) Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal). That's it! Now you can begin using the app and investigating the different features. ## Additional NordVPN features Here you can find some articles covering NordVPN's features: * [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained) * [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work) * [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection) * [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFs%2FMEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kI--86eda73f18ffd0796cb7f9cc84979a0f37d873e2 Should I choose NordVPN app or NordVPN extension?,"When purchasing a NordVPN subscription, you get access to the [NordVPN application](https://nordvpn.com/download/) for Windows, Android, macOS, iOS, and Linux OS devices. You also get access to the [NordVPN proxy extension](https://nordvpn.com/features/proxy-extension/) for your Chrome, Edge, and Firefox browsers. While both provide security and hide your online presence, they do have different additional benefits. ## NordVPN extension's main benefits: * NordVPN's proxy extension does not ask for administrator rights for use. * Secures only your browser traffic. * Shorter setup than the application. * The extension allows you to access blocked websites and streaming services without closing or minimizing your browser. * You can choose websites you wish to exclude from the secure connection using the [Split Tunneling](https://nordvpn.com/features/split-tunneling/) feature. ## NordVPN application's main benefits: * Has different server categories such as [Double VPN Servers](https://nordvpn.com/features/double-vpn/), [Obfuscated Servers](https://nordvpn.com/features/obfuscated-servers/), and [Dedicated IP](https://nordvpn.com/features/dedicated-ip/). * Let's you choose between [OpenVPN and Nordlynx](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) connection protocols. * You can prevent your device from making unprotected connections by using the [Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work) feature. * Offers a new secure communication between devices feature - [Meshnet](https://nordvpn.com/meshnet/). * Prevent others from exploiting account information leaked to the dangerous dark web while using the [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) feature. * Allows you to choose specific cities/regions. Which product version you should use depends on your online security needs.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF9OpB7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFs%2FMEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJXL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxOTEwMDI5NTg1LVNob3VsZC1JLWNob29zZS1Ob3JkVlBOLWFwcC1vci1Ob3JkVlBOLWV4dGVuc2lvbgY7CFQ6CXJhbmtpCQ%3D%3D--0ece2bc4749f40bc1e20b34727e01e6cf5850b1f Installing NordVPN (App Store) version on macOS,"From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version. This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions. ## Table of contents: * [Downloading and installing]( * [Setting up the application]( * [Connecting to servers]( * [NordVPN features menu]( * [NordVPN preference settings]( ## Downloading and installing 1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:![](https://support.nordvpn.com/hc/article_attachments/28590833485585) 2. Agree to Open App Store.![](https://support.nordvpn.com/hc/article_attachments/28590833488657) 3. When the App Store launches, click on the blue Get button and choose to Install the app.![](https://support.nordvpn.com/hc/article_attachments/28590876638737)![](https://support.nordvpn.com/hc/article_attachments/28590833498897) 4. Once the download is finished, press the Open button.![](https://support.nordvpn.com/hc/article_attachments/28590833501585) ## Setting up and using the application 1. Open your Launchpad and click on the NordVPN icon. 2. You can Log In or Sign Up in the top-right corner of the screen.![](https://support.nordvpn.com/hc/article_attachments/28590833503633) 3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code.![](https://support.nordvpn.com/hc/article_attachments/28590833508369) If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.![](https://support.nordvpn.com/hc/article_attachments/28590876660241) 4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.![](https://support.nordvpn.com/hc/article_attachments/28590833515665) 5. After a successful login, you will see the main NordVPN application window.![](https://support.nordvpn.com/hc/article_attachments/28590876668049)Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section. ## Connecting to servers 1. The Quick Connect button in the top-right corner will automatically connect you to a server.![](https://support.nordvpn.com/hc/article_attachments/28590833529361) 2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.![](https://support.nordvpn.com/hc/article_attachments/28590876672913) 3. All servers in the left sidebar are sorted by country and specialty.![](https://support.nordvpn.com/hc/article_attachments/28590833534737)To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.![](https://support.nordvpn.com/hc/article_attachments/28590876678289) 4. To connect to a specific country, click on it.![](https://support.nordvpn.com/hc/article_attachments/28590876686481) ## NordVPN features menu ### Map ![](https://support.nordvpn.com/hc/article_attachments/28590876668049) * Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section ### Threat Protection Pro™/Threat Protection ![](https://support.nordvpn.com/hc/article_attachments/29475252323985) * Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans. ### Meshnet ![](https://support.nordvpn.com/hc/article_attachments/28590876693649) * The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained). ### Dark Web Monitor ![](https://support.nordvpn.com/hc/article_attachments/28590833565073) * [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address. ### Presets Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly! #### How to set up presets? Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.![](https://support.nordvpn.com/hc/article_attachments/28590876701201)Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.![](https://support.nordvpn.com/hc/article_attachments/28590876703889)Depending on the server availability, you may also have the choice of selecting a specific region.![](https://support.nordvpn.com/hc/article_attachments/28590876708241)Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. ![Screenshot_2022-08-12_at_14.00.00.png](https://support.nordvpn.com/hc/article_attachments/23669409353489)If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen. ### Statistics ![](https://support.nordvpn.com/hc/article_attachments/28590833585425) * Statistics show you more information about your connection. ### Settings To change application settings and find various features click on the gear icon at the bottom-left corner of the app: ![](https://support.nordvpn.com/hc/article_attachments/28590833587601) * Settings tab displays the NordVPN app settings. ### Quick Help ![](https://support.nordvpn.com/hc/article_attachments/28590876725777) * Here you can find your connection logs, a direct to our Help Center, or our customer support email. ## NordVPN settings ### General ![](https://support.nordvpn.com/hc/article_attachments/28590833595025) * Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on. * VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx). * Help Us Improve — makes NordVPN better by sending us aggregated anonymous data. ### Auto-connect ![](https://support.nordvpn.com/hc/article_attachments/28590876728337) * When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list. * Connect to — you can select a specific country from the list. * The current network — shows the network you are currently connected to. * Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network. ### Kill Switch ![](https://support.nordvpn.com/hc/article_attachments/28590876730769) * [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops. * Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work). * Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS). ### Appearance ![](https://support.nordvpn.com/hc/article_attachments/28590876732433) * Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes. ### Other Apps ![](https://support.nordvpn.com/hc/article_attachments/28590876734865) * Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download. ### Account ![](https://support.nordvpn.com/hc/article_attachments/28590876738577) * Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEfFs%2FMEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCg%3D%3D--efab52b9e0a42ad27eb3aff7d27eff284cbe1d19 How can I change my NordVPN password,"1. Log in to your Nord Account using your password.![Ekrano kopija 2023-10-19 140937.png](https://support.nordvpn.com/hc/article_attachments/27921926350481) 2. In the top-right corner of the page, click on the arrow next to your email address and select ""Account settings.""![Ekrano kopija 2023-10-19 141212.png](https://support.nordvpn.com/hc/article_attachments/19476698899729) 3. Click on the ""Change password"" button:To change your service credentials (for example, if you want to set up NordVPN manually on your router), contact our customer support team by email (support@nordvpn.com) or other means.![Ekrano kopija 2023-10-19 141911.png](https://support.nordvpn.com/hc/article_attachments/19476703971857)",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBE8uMW2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFo2XTZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2Njk4OTA1NjE3LUhvdy1jYW4tSS1jaGFuZ2UtbXktTm9yZFZQTi1wYXNzd29yZAY7CFQ6CXJhbmtpBg%3D%3D--4e1dd45fa8b6a78360ba0518f6b8c496cca7a943 Can't log into NordVPN,"You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues? ## Table of contents: * The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. * I receive ""Error: 429 Too Many Requests."" * I didn't receive my verification password after signing up. * The password is incorrect. * After logging in, the app asks me to log in again. * NordVPN keeps logging me out. * I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” ### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app. To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences). If you are using Linux, try the callback login method: 1. Run the command: nordvpn login. 2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process. 3. Right-click on the Continue button and copy the link address. 4. Run the command: ``` nordvpn login --callback """" ``` and replace with the copied link address. For example: ``` nordvpn login --callback ""nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"" ``` ### I receive the message ""Error: 429 Too Many Requests."" Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.” ### After signing up, I didn't receive my verification password. Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support). ### It says that my password is incorrect. Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in. ### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again. Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in. ### NordVPN keeps logging me out. Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection. ### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.” 1. Use one of the following commands to remove the app: ``` sudo apt --purge autoremove nordvpn* ``` or ``` sudo apt-get --purge autoremove nordvpn* ``` 2. Install the app again on your Linux device. If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEBoUleEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFo2XTZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI9L2hjL2VuLXVzL2FydGljbGVzLzIwMTk2MTcxNTE0MjU3LUNhbi10LWxvZy1pbnRvLU5vcmRWUE4GOwhUOglyYW5raQc%3D--54a88b227827cf4e761fa9cc68f157a2fd21ad58 What to do if I lose my MFA access?,"If you’re experiencing temporary trouble accessing your MFA device, you can use one of your backup codes to log in to your Nord Account. However, if you've lost your MFA device, you will need to fill out the MFA reset request form to remove your Nord Account’s current MFA settings. Follow these instructions to reset the MFA settings of your Nord Account: 1. Open the MFA reset request form. 2. Fill in the fields indicated below. This information is required to make sure that no one makes unauthorized changes to your account. * Account's current email: Enter the email address you currently use for NordVPN. * Amount paid: Type in the amount of money you paid the last time you made a payment to NordVPN. * Method: Select the way you made your last payment (like credit card or PayPal) and enter any other required information. * Payment date: Choose the exact date of your last payment. * Do you have a NordLocker or NordPass account?: Let us know if you also have an account for NordLocker or NordPass. * Description (Optional): Add additional comments or requests for our support team. * Attachments (Optional): Attach a picture of your last payment to help speed up the process. 1. Click the “Submit” button to finish. Our customer support team will contact you by email once your Nord Account MFA settings have been successfully reset.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGPoP97EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFo2XTZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNzc4OTg5OTY5LVdoYXQtdG8tZG8taWYtSS1sb3NlLW15LU1GQS1hY2Nlc3MGOwhUOglyYW5raQg%3D--7ffbf5feb12d1ba22eb882c4bc99c5c93a0727b8 How to delete my NordVPN account,"Previously, account deletions could only be initiated by contacting us via email; however, we have now implemented an automated account deletion system that is more efficient and convenient for our customers to use. You can now delete your NordVPN account by deleting your Nord Account. This deletion will apply to all Nord Security products and services, including NordLocker and NordPass. If you wish to delete only NordLocker or NordPass, follow the articles below (note that it is not possible to delete NordVPN while keeping NordLocker or NordPass): * [NordPass account deletion](https://support.nordpass.com/hc/en-us/articles/360006668297-How-to-delete-my-NordPass-account) * [NordLocker account deletion](https://support.nordlocker.com/hc/en-us/articles/360007359957-Deleting-account) Please note that you might be asked to provide additional information for verification purposes. Please keep in mind that upon deletion, you will lose all access to the information that is saved in your NordPass and NordLocker accounts; thus, [you should export your passwords from NordPass. ](https://support.nordpass.com/hc/en-us/articles/360007646477-How-to-export-passwords-from-NordPass)And[ export your files from NordLocker](https://support.nordlocker.com/hc/en-us/articles/33044340057489-How-to-export-files-from-NordLocker). To delete your account, follow the steps below: 1. [Log in to Nord Account](https://nordaccount.com/login/identifier?challenge=4%7C2c49dc76b8ca442aafd11cfff992eecd):![Log in to NordAccount to delete your NordVPN account.svg](https://support.nordvpn.com/hc/article_attachments/32055926160657) 2. Click on your email address and go to account settings:![Go to account settings to delete your NordVPN account.svg](https://support.nordvpn.com/hc/article_attachments/32055898715793) 3. At the bottom of the page, you will see the account deletion section. Click delete account:![Initiating account deletion for NordVPN.svg](https://support.nordvpn.com/hc/article_attachments/32055898720145) 4. You must verify your email by entering the verification code sent to your email address. 5. After you have verified your account, you will be provided with the next steps to delete your account. Alternatively, you can fill out our [account deletion request form](https://support.nordvpn.com/hc/en-us/requests/new?ticket_form_id=20661983960849) by following the instructions below: 1. Open the [account deletion request form](https://support.nordvpn.com/hc/en-us/requests/new?ticket_form_id=20661983960849). 2. Fill in the fields indicated below. This information is required to make sure that no one makes unauthorized changes to your account. * Account's current email: Enter the email address you currently use for NordVPN. * Amount paid: Type in the amount of money you paid the last time you made a payment to NordVPN. * Method: Select the way you made your last payment (like credit card or PayPal) and enter any other required information. * Payment date: Choose the exact date of your last payment. * Reason: Let us know why you want to delete your account. * Do you have a NordLocker or NordPass account?: Let us know if you also have an account for NordLocker or NordPass. * Description: Add additional comments or requests for our support team. * Attachments (Optional): Attach a picture of your last payment to help speed up the process. 3. Click the Submit button to finish. Our customer support team will email you within 24 hours of your submission of the request form to discuss your account deletion.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBErkfG2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFo2XTZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDc3NDM0NTQyODY1LUhvdy10by1kZWxldGUtbXktTm9yZFZQTi1hY2NvdW50BjsIVDoJcmFua2kJ--defbb3e0981fb34d78998182e1fb0963d1930737 What is your money-back policy?,"Here is the refund and cancellation policy at the core of our 30-day money-back guarantee: “...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.” This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/). Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal. ## Requesting a refund Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further. To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment. 1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.![](https://support.nordvpn.com/hc/article_attachments/27921926402321) 2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.![](https://support.nordvpn.com/hc/article_attachments/27921926412561)Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription: * * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support. * Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support. * Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support. * Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund. 1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. ![](https://support.nordvpn.com/hc/article_attachments/27921938139537) 2. You will see your refund summary. You can confirm it by clicking Refund.![](https://support.nordvpn.com/hc/article_attachments/27921938134801) 3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered. 4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.![](https://support.nordvpn.com/hc/article_attachments/27921938141969) 5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.",https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFo2XTZEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpCg%3D%3D--961400b23ce701f284a514d7268404d4dc45bcfa What is Surfshark One?,"In this article, you will learn what Surfshark One is. You canpurchase the Surfshark One subscriptionpackage onSurfshark pricing page.What is Surfshark One?Surfshark One is a subscription package that includes Surfshark VPN, Surfshark Alert, Surfshark Search, and Surfshark Antivirus.Surfshark VPNEncrypts your internet activityChanges your IP addressStops annoying ads and protects against malwareProtects your data and privacy on public Wi-Fi or networks you don’t trustSurfshark AntivirusDetects and removes viruses and malware from your devicesOffers real-time protectionPrevents ad companies and bots from tracking your online activityAllows performing full scans or narrowing them down to frequently used foldersSurfshark AlertAlerts you if your email address appears in breached online databasesInforms about the security status of your personal identification numberChecks your password's vulnerabilityMonitors your credit cardsSurfshark SearchPerforms private web search queries without any ads, logs, or trackersProvides accurate and relevant search resultsSearches without leaving any digital footprintsSurfshark One's availabilitySurfshark Alert and Surfshark Search are available onWindows,macOS,Linux,iOS,Android, andSurfsharkbrowserextensions.The Surfshark Antivirus is currently available forAndroid,Windows, andmacOSusers, but in the near future, we might expand the feature's availability to other operating systems as well.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/4404390561938-What-is-Surfshark-One- How to monitor credit cards using Surfshark Alert,"In this article, you will learn how to monitor your credit cards using Surfshark Alert.To use Surfshark Alert, you will need an active Surfshark One or Surfshark One+ subscription. Don’t have one yet? Get it onSurfshark pricing page.How to scan your first card?Log into your account on theSurfshark login page.Open the drop-down menu in theAlertsection. Then, proceed to theScan credit cardstab.Enter the number of the card you'd like to scan.NOTE:Surfshark doesn't hold your credit card details. The data is wiped out immediately after the scan is complete unless you choose to keep this card for continuous monitoring. We guarantee you that your provided details will only be used to perform the required database scan. Also, providing the card number to anyone does not put you at risk if you do not share other important details, such as the card's CVV code, name, surname, or expiry date.Make sure the card number is correct, and clickScan.If your card isn't at risk, you will see a message that no breaches were found.If you'd like to save this card for continuous monitoring, selectAdd to dashboard.How to add new cards to the dashboardIf you have other cards you'd like to scan, you can add them as well. Click on theplussign above your first monitored card.Repeat the same process – enter the new card number and clickScan.From now on, Surfshark will continuously monitor your added cards. If the Surfshark scan detects that your card number appears in a breached card database, you willget an alertimmediately.What to do if your card is breached?If you get an alert that one of your cards has been breached, first, find out which card it was – you will find that information in yourAlertdashboard. Once you know which card is exposed, we highly recommend contacting the card issuer (usually your bank) for further assistance.You will see the breach source, date, and what information might have been exposed in your Alert dashboard.Once you've taken care of it, click theArchivebutton, and all breaches will move to the archive, which you can access later if needed.The image below shows how the dashboard looks likeonce you archive the previous breaches.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017150040-How-to-monitor-credit-cards-using-Surfshark-Alert- How to monitor national IDs using Surfshark Alert,"In this article, you will learn how to monitor your national ID using Surfshark Alert.To use Surfshark Alert, you will need an activeSurfshark OneorSurfshark One+subscription. Don’t have one yet? Get it onSurfshark pricing page.Protecting your national ID with Surfshark AlertBesides keeping your email addresses and credit cards safe, Surfshark Alert offers a way to protect yournational ID(i.e.,SSNin the US).It works similarly to the credit card and email scanner by searching for your personal information in the databases of recent breaches. If your ID appears in one of those breaches, your identity might be at risk.How to scan your national IDGo to theSurfshark login pageand log in.Open the drop-down menu in theAlertsection. Then proceed to theScan IDstab.NOTE:To view sensitive information onAlert, you must have 2FA activated on your account. If you don't have it activated yet, check out our guide on enabling2FA on your Surfshark account.Enter your ID number and pressScan. Worldwide ID monitoring is allowed.NOTE:Surfshark, by default, doesn't store your details. The data is wiped out immediately once the scan is complete unless you choose to keep this ID for continuous monitoring.If there are no breaches with your ID, that means your identity is safe.To add new IDs (family member or another close person), click theplussign at the top-left corner. The number od IDs you can monitor isunlimited.What to do if your ID is breachedIf your ID is potentially compromised, your identity is at risk.You will see the date and origin of all breaches, as well as some additional details on what other information could have been leaked.We highly recommend contacting your local authorities for further assistance. All countries have their ways of dealing with situations like this. They will give the best advice.If you're a US citizen, you may want to fill out a formhere.You can archive breaches once they're no longer relevant.You can still find your old breaches in the archive if needed later.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017343700-How-to-monitor-national-IDs-using-Surfshark-Alert- How to use Surfshark Search,"In this article, you will learn what Surfshark Search is, its advantages, and how to use it.To use Surfshark Search, make sure to have an active Surfshark ONE subscription, which you can purchase on ourpricing page.What is Surfshark Search?Surfshark Search is an organic search engine that provides a safe and private search on the web. It has no ads or trackers and doesn't keep logs of your browsing activities.What are the advantages of the Surfshark Search?Surfshark Search offers the following benefits:Completely ad-free;Results displayed in the Surfshark Search are all organic yet relevant. That means result ranking will not be your search history, location, or preferences;Search doesn't keep any logs of your activity and is the real Incognito mode for searches you don't want anyone to see;With Search, you can sort trending results by country, while the usual search engines usually show you only your country's trending results;How to use Surfshark Search?Open your Surfshark app and click onSearch. On Android, it is under theProductstab. On iOS, it can be found in theOnetab.Go to theSearchtab and start typing in your queries.You canaccess Search directly via a browser. You can also access Search via thedashboardby clickingSearchon the left side.Also, if you are interested, we have a guide on how toset Surfshark Search as your default search engine.How to set up Surfshark Search as your default search engine",https://support.surfshark.com/hc/en-us/articles/360026311814-How-to-use-Surfshark-Search- How to use the Surfshark Antivirus on Windows,"In this article, you will learn how to use the Surfshark Antivirus on your Windows device.Before we begin, make sure you have SurfsharkVPN for Windowsand an activeSurfshark Onesubscription, which includes the Antivirus. You can purchase it on ourpricing page. You will also need Windows 10 or newer and 2GB of free disk space.Here are the steps on how to use the Surfshark Antivirus onWindows:Open the Surfshark application and select theAntivirustab.Press onInstall Antivirus.Once the installation is complete, you can start your first scan. To do so, pressContinue.Once the initial scan is complete, you will see the number of files scanned and the overall duration of the scan. You will also know whether any threats have been found on your device.After the initial scan, you'll find yourself in the main dashboard of theAntivirusfeatures.Here, you will find the following:Full scan– scans thewhole systemandall fileson all your drives.Quick scan– scansthe most vulnerable placesof the user's device (such as temp folder, downloads, etc.)Scheduled scans– schedule an automatic Full or Quick scan for certain days at a specific time.Virus database and Cloud protect– this always-on feature allows Surfshark Antivirus to analyze suspicious files using the Surfshark cloud, which has access to a global antivirus database and does not slow your device down.Webcam protection– if your Windows device has a webcam, the feature will prevent unauthorized access to it.Exclusion list– choose what files or folders you want to scan. If you have a file or folder that you don't want to be scanned, add it to the exclude list.External storage scans– this feature allows Surfshark Antivirus to scan any external devices (such as USBs) that you plug into your Windows device.Quarantine auto-delete– with this option enabled,quarantined files(in other words, harmful files) will be automatically deleted in 60 days.NOTE:If any threats have been found on your device, we highly recommend removing the files containing threats immediately to secure your device. You can do that directly through the Surfshark app.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/4404383992082-How-to-use-the-Surfshark-Antivirus-on-Windows- How to use the Surfshark Antivirus on Android,"In this article, you will learn how to use the Surfshark Antivirus on your Android device.You will need to download Surfshark VPN for Android. Also, you should have an active Surfshark subscription withSurfshark OneorSurfshark One+. You can purchase it onSurfshark's pricing page.To start using Surfshark Antivirus on your Android device, follow these steps:Open the Surfshark application and tapProducts.Tap onAntivirus.To start scanning your device – hitScan.In the next pop-up, you'll need to allow file access to the Surfshark Antivirus. To do so, tapOpen Settings.Locate Surfshark and toggle the slider toon.Go back to the Surfshark app and the scan will begin.Once the scan is performed, the results will show up, in addition to some more features.You will see the following:Scheduled scan– schedule an automatic Full or Quick scan for certain days at a specific time.Real-time protection– all of the files downloaded to your device will be scanned in real time.Storage scan– all of the files that have not yet been installed or viewed will be scanned as well.Exclusion list– you can select apps that are not affected by the Antivirus scans.Note:If any threats have been found on your device, we highly recommend removing the files containing threats immediately to secure your device. You are able to do that directly through the Surfshark app.Common terms used in the VPN world",https://support.surfshark.com/hc/en-us/articles/4404390545938-How-to-use-the-Surfshark-Antivirus-on-Android- How to get started,"In this article, you will learn how to get started with Surfshark.There are a few things to cover to get the most out of your experience with Surfshark, such as installing the app on the operating system of your choice, learning more about the Smart DNS, and other features.You will need an active Surfshark subscription to follow along. Don’t have a subscription yet? Check outSurfshark plans.Surfshark VPN app: for your phone, tablet, or computerThe way to get the most out of Surfshark VPN is to install the Surfshark app on all of your devices you wish to protect with a VPN connection. Once you install the Surfshark application, you will be able to connect to the VPN, protect your connection, access streaming content securely, and do much more within a single click.Below, you can find set-up guides for the device of your choice:WindowsmacOSLinuxAndroidiOSChromebookFirestickAndroid TVIf your device is running an operating system that is not listed here, it's most likely that you won’t be able to install the app on it. Continue reading to find an alternative way to connect.Surfshark browser extension: for your browserSurfshark also has browser extensions (a.k.a. browser add-ons) that you can install on your browser. If you have installed the Surfshark app already, having the browser extension is not necessary. However, the browser extension is a great solution when you cannot install the Surfshark application due to device limitations or simply wish for the VPN toaffect your browser only.You can install both the Surfshark desktop app and the browser extension, butdo not connect both at the same time.That might cause interruptions in your VPN connection.Follow the guides below to set up Surfshark on the browser of your choice:Google Chrome(will also work onBraveandOperabrowsers)Mozilla Firefox(will work on many otherGecko-basedbrowsers)Microsoft EdgeSurfshark on routers: secure your whole householdAn alternative way of using Surfshark is to set it up on your router. This way, all the devices (Smart TVs, gaming consoles, and other unsupported devices) connected to this router will be VPN-protected.However, this connection tends to be a bit slower due to routers’ technical limitations. Also, most of Surfshark's great features, e.g.,KillSwitch, Bypasser, or CleanWeb, are unavailable while using this type of connection.If your router does support VPN, you’ll be able to find it in ourrouter guidesection. If you can not find instructions for your router, either it does not have a VPN functionality, or we do not have instructions for it yet. Seewhat routers are not supportedandhow you can check if your router supports VPN.Smart DNS: for Smart TVs & consolesSome devices do not support VPN functionality, meaning that the Surfshark VPN app can not be installed. For example, Apple TV, Xbox, PlayStation, or Smart TVs. In this case, you can try configuring the VPN on your router, assuggested above,or try usingSmart DNS.Smart DNS will allow you to enjoy many streaming services of theUS region, e.g., Disney+, Netflix, and some others. If you're hoping to access streaming services in regions other than the US, you can trycreating a VPN-protected Wi-Fi hotspot from your Windows deviceand connecting your Smart TV to it.To use this feature, you will need toactivate Smart DNS for your account. Then, enter the DNS server addresses into your TV or console settings.Check outour guides to set up Smart DNSon your device.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360012791960-How-to-get-started- How to install the Surfshark Antivirus on macOS,"In this article, you will learn how to install the Surfshark Antivirus on your macOS device.First, make sure you have downloaded theSurfshark .DMG versionfrom our official website, as the Surfshark Antivirus will not be available with the App Store version. Please find theSurfshark .DMG version.You will also need an activeSurfshark OneorSurfshark One+subscription to use Antivirus. VisitSurfshark pricing pageto get it.Install the Surfshark appNOTE:If you already have Surfshark installed on your macOS device, please only follow the steps in theAllow permissions on your devicepart of this article.Go toSurfshark download page for macOSand download the DMG. version of the Surfshark application.Go through the regular installation process,openthe application, andlog intoyour account.Enable System ExtensionGo to theAntivirustab in the Surfshark application and click onOpen System Preferences.In the next pop-up, clickOK.At the bottom left corner, click on theLockicon.Here, you will either need to enter yourkeychain passwordor scan yourfingerprinton your macOS. In our case, we are using the password.Once you've entered your password, clickUnlock.Lastly, clickAllowand hit theLockicon one more time.Allow permissions on your deviceOpen theSystem Preferenceson your macOS device and click onSecurity & Privacy.In the new windows, selectPrivacy, then in the list on the left-hand side, findFull Disk Access, and click on theLock iconat the bottom.Here, you will need to enter yourkeychain password, which is simply your macOS device password. Once you have entered your password, clickUnlock.Checkthe box next to Surfshark Antivirus, and click on theLock icononce more.Open the Surfshark application, go to theAntivirustab, andscan your device.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/4891405945874-How-to-install-the-Surfshark-Antivirus-on-macOS- How to get started,"In this article, you will learn how to get started with Surfshark.There are a few things to cover to get the most out of your experience with Surfshark, such as installing the app on the operating system of your choice, learning more about the Smart DNS, and other features.You will need an active Surfshark subscription to follow along. Don’t have a subscription yet? Check outSurfshark plans.Surfshark VPN app: for your phone, tablet, or computerThe way to get the most out of Surfshark VPN is to install the Surfshark app on all of your devices you wish to protect with a VPN connection. Once you install the Surfshark application, you will be able to connect to the VPN, protect your connection, access streaming content securely, and do much more within a single click.Below, you can find set-up guides for the device of your choice:WindowsmacOSLinuxAndroidiOSChromebookFirestickAndroid TVIf your device is running an operating system that is not listed here, it's most likely that you won’t be able to install the app on it. Continue reading to find an alternative way to connect.Surfshark browser extension: for your browserSurfshark also has browser extensions (a.k.a. browser add-ons) that you can install on your browser. If you have installed the Surfshark app already, having the browser extension is not necessary. However, the browser extension is a great solution when you cannot install the Surfshark application due to device limitations or simply wish for the VPN toaffect your browser only.You can install both the Surfshark desktop app and the browser extension, butdo not connect both at the same time.That might cause interruptions in your VPN connection.Follow the guides below to set up Surfshark on the browser of your choice:Google Chrome(will also work onBraveandOperabrowsers)Mozilla Firefox(will work on many otherGecko-basedbrowsers)Microsoft EdgeSurfshark on routers: secure your whole householdAn alternative way of using Surfshark is to set it up on your router. This way, all the devices (Smart TVs, gaming consoles, and other unsupported devices) connected to this router will be VPN-protected.However, this connection tends to be a bit slower due to routers’ technical limitations. Also, most of Surfshark's great features, e.g.,KillSwitch, Bypasser, or CleanWeb, are unavailable while using this type of connection.If your router does support VPN, you’ll be able to find it in ourrouter guidesection. If you can not find instructions for your router, either it does not have a VPN functionality, or we do not have instructions for it yet. Seewhat routers are not supportedandhow you can check if your router supports VPN.Smart DNS: for Smart TVs & consolesSome devices do not support VPN functionality, meaning that the Surfshark VPN app can not be installed. For example, Apple TV, Xbox, PlayStation, or Smart TVs. In this case, you can try configuring the VPN on your router, assuggested above,or try usingSmart DNS.Smart DNS will allow you to enjoy many streaming services of theUS region, e.g., Disney+, Netflix, and some others. If you're hoping to access streaming services in regions other than the US, you can trycreating a VPN-protected Wi-Fi hotspot from your Windows deviceand connecting your Smart TV to it.To use this feature, you will need toactivate Smart DNS for your account. Then, enter the DNS server addresses into your TV or console settings.Check outour guides to set up Smart DNSon your device.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360012791960-How-to-get-started How can I cancel my recurring payment?,"In this article, you will learn how to cancel your recurring payment.You have a right to cancel your account at any time. However,canceled accounts will not be refunded for the unused part of the ongoing service period.NOTE:If you cancel the automatic renewal on your account, you can still use it until the subscription expires.How to cancel your Surfshark subscriptionYou have a right to cancel your account at any time. However,canceled accounts will not be refunded for the unused part of the ongoing service period. If you cancel the automatic renewal on your account, you can still use it until the subscription expires.If you'd like to cancel your subscription and stop future payments, you can do that by:Contacting our customer success team vialive chat.Entering yourSurfshark accountpage and navigating to thesubscription tab.If you bought a subscription viaGoogle Play Store, check Google's article onhow to cancel, pause, or change a subscription on Google Play.If you made your purchase viathe Apple App store,check out this guide onhow to cancel the subscription via the App Store.Submit a requestto the Surfshark Customer Support team.Benefits of auto-renewalIf you have your auto-renewal on, your subscription will never expire. That means:Safety on all networks, no matter where you areUnlimited 24/7 online freedom and privacyOnline shopping without price discrimination whenever you wantSecure streaming at any time & more.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003069694-How-can-I-cancel-my-recurring-payment How to connect from countries with network restrictions,"In this article, you will learn what to do if you need to connect to Surfshark from countries with network restrictions.Setting up a manual VPN connection using third-party appsUsing Tunnelblick or OpenVPN can be a great way to bypass internet restrictions if you can’t connect through the Surfshark app. You will still connect to Surfshark servers and get the same level of protection.If you face issues connecting to Surfshark in China, please check our article onconnecting from China.Choose your device and proceed to the manual VPN connection tutorial:iOSAndroidWindowsmacOSLinuxAdjusting the Surfshark appTry changing theprotocol. Go toSettings > VPN Settings > Protocoland try connecting using different protocols.Try connecting toother servers. Try at least five different locations.Turn offother VPNs.Try a manual VPN connection with the Surfshark appIf you have a Windows, iOS or an Android device, you may want to try connecting manually via the Surfshark app. Check out the following articles:Connect manually via the Surfshark app on WindowsConnect manually via the Surfshark app on AndroidConnect manually via the Surfshark app on iOSYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360012116860-How-to-connect-from-countries-with-network-restrictions What is your refund policy,"If you decide to stop using our paid services, we guarantee you the right to claim a refund within 30 days of purchasing your subscription.For more information, read theSurfshark Terms of Service, section 4.Want a refund? Please contact our customer support department vialive chatto cancel your subscription and get your money back.Alternatively, feel free to contact us viaemail.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003103653-What-is-your-refund-policy How to set up OpenVPN GUI app on Windows,"In this tutorial, you will learn how to install the OpenVPN GUI app on your device, which can be useful in restrictive network environments or when your computer's operating system is too old to run the Surfshark app.Don't have the app?Download Surfshark VPN here.To set up OpenVPN on Windows, you will need a device running Windows OS, OpenVPN app, and an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > OpenVPNto generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate credentials.NOTE:Keep this tab open as we'll need it later.Download configuration filesOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Downloadconfiguration files by clicking on the arrow pointing downwards next to your chosen location.Choose which file to download:UDPorTCP.These are 2 different VPN protocols. We recommend theUDPprotocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Download and install the OpenVPN appDownload the OpenVPN GUI app from the links below.Windows 32-bitWindows 64-bitWindows ARM64Find the installation file in your device'sDownloadsfolder.Double-clickthe downloaded installation file.You have toallowthe app to make changes because the OpenVPN app needs permission to manage network and VPN settings. ClickYes.PressNextto start the installation.ClickI Agree.Leave the default components checked and proceed further by clickingNext.Choose the pathwhere the OpenVPN GUI app should be installed.You can leave the default path and clickInstall.Wait until the installation is complete. Then clickNext.ClickFinish.Connect to the VPNLocate the OpenVPN GUI icon on your desktop anddouble-clickon it.The app will start in theSystem Tray.Clickthe white arrow to find the OpenVPN icon (computer with a lock) there.Import downloaded configuration files. To do this,right-clickthe OpenVPN in your system tray and chooseImport file...Navigateto the folder where your configuration files are (refer toDownload configuration filessection).They were most likely saved in yourDownloadsfolder, so you may want to look there.Choose the configuration file that you have downloaded and clickOpen.Once the file is imported, you will find it in the OpenVPN GUI app.Right-clickon the OpenVPN GUI icon again. Then, move the cursor to the name of the imported configuration file. That will open a menu with actions you can do with this file. ChooseConnect.EnterSurfshark service credentials (refer toGet your credentialssection).ClickOK.If the connection is successful, the connection window disappears, and the OpenVPN GUI icon turnsgreen.To disconnect from the server,right-clickon the OpenVPN GUI icon,movethe cursor to the configuration file that is currently used, and chooseDisconnect.If you wish to connect to a different location, download the configuration for that server and repeat theConnect to the VPNsection from the beginning.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003204233-How-to-set-up-OpenVPN-GUI-app-on-Windows How to make sure if Surfshark VPN is working,"In this article, you will learn how to make sure that your Surfshark VPN connection is working properly.Find the connection status in the appConnectto Surfshark VPN.The home screen of your Surfshark app is the first indication that a VPN connection is successful. If it saysConnected and safe, your internet connection is protected.Here you can also see the protocol in use, your connection time and IP address.IP leak testOpenthe Surfshark IP leak test pageto perform an IP leak test.It should show the IP address of a Surfshark server that you have connected to. Also, you will see a message that you are protected, andYour IP address is secured by Surfshark.DNS leak testSwitch toSurfshark DNS leak test pageto do the DNS leak test.Similar to the IP test, the DNS test should show only one DNS server address from the same location.You will also see a notification sayingProtected.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003089093-How-to-make-sure-if-Surfshark-VPN-is-working How to set up a router with Surfshark,"A VPN running on the router is quite a popular VPN connection method. This tutorial will help you decide if that's the best option and give general guidance on where to start with your router.Why do I need a VPN on my router?How to know if my router is VPN-compatibleWhat to do if my router is not VPN-compatible?Configure the router with Surfshark VPNDon't have a subscription yet?Get Surfshark here.Why do I need VPN on my router?Setting up VPN on your router might be a handy solution in the following situations:You want to secure all devices in your householdThe usual VPN connection method is not available (for example, onSmart TVs and gaming consoles that do not have native VPN support)Unfortunately, there are a few downsides to VPN running on your router:You will lose access to most of the Surfshark features available on the appsThe management of a VPN connection will not be too convenientThe connection speed might decrease.You must have a router compatible with VPN, one that has firmware with a pre-installed OpenVPN, WireGuard®, or L2TP clientNOTE:We recommend using Surfshark VPN applications on your devices to get the most out of Surfshark.How to know if my router is VPN-compatibleIf you're looking for a new router,here are ourtop 5 VPN routers for your home.But if you already have a router and you have decided to set up a VPN on it, you must find out if it is compatible with a VPN. There are several ways to do that:Read your router's user manual and look for OpenVPN, WireGuard®, or L2TP instructions.If you do not have the user manual at home, you can usually find it online.Find the model of your router and look for more information online. Usually, more people have the same router as you and have already tried to set up a VPN.Log into your router and check out the settings. Look for an OpenVPN, WireGuard®, or L2TP client. The most common way to do that is to find your router's IP address and enter it into the URL bar on your browser. If you don't know how to do that, checkHow to find your router's IP addressguide.Look at therouters sectionon our Help Center. We may already have a detailed tutorial for your router.What to do if my router is not VPN-compatible?If your router turns out to be incompatible with VPN, consider purchasing a new one or installing a new firmware to your current router. Here's a few suggestions:Install a widely used DD-WRT open-source firmware on your router.There are other firmware options available too. For example, Tomato firmware.Here is a list of routersthat support Tomato.Reinstalling firmware might permanently damage your router if done incorrectly. Surfshark is not responsible for any damage that might be caused by installing custom firmware.Choose a router that comes with VPN functionality by default.For general guidance, we recommend routers running AsusWRT firmware, which is really easy to set up with a VPN. Here are several Asus models running this firmware:RT-N66U, RT-AC56U, Asus N-16, RT-AC66U, RT-AC68U, RT-AC87U, RT-AC5300, RT-AC3200, RT-AC3100, RT-AC1750, RT-AC88U, RT-AC66RAnother VPN-friendly option is GL.iNet routers. These mini routers come with OpenWRT firmware pre-installed and already have an OpenVPN client. Here are a few models to get you started:GL-AR750S-Ext (Slate), GL-MT300N-V2 (Mango), GL-AR300M (Shadow).Configure the router with Surfshark VPNOnce you have a VPN-compatible router, you can look for a detailed setup tutorial in therouters sectionon our Help Center. There we have tutorials for the most common routers, such as DD-WRT, AsusWRT, GL.iNet, OpenWRT, and others.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003103833-How-to-set-up-a-router-with-Surfshark How to fix website/app login issues,"In this tutorial, you will learn how to fix some common Surfshark website/app login issues.'Too many login attempts error'If you get this error, it's most likely that yourIP addresswas temporarily blocked after several unsuccessful attempts to log in. Here is how you can solve this:If you are using a mobile device, change the network. For example, switch to cellular data from Wi-Fi.If the error continues when you connect to Surfshark VPN, disconnect from it or switch to another server.Try waiting for 10 minutes. Usually, an IP address is blocked for 10 minutes after several unsuccessful login attempts.If you are using a desktop device and this issue continues to happen, try sharing a network connection from your mobile device to your desktop. Seehow to use a mobile hotspot.Restart your router. If you have a dynamic IP, you will most likely be assigned a new IP address after that.If the issue persists, thelogin with the codemethod should resolve it.Surfshark VPN app login issuesHere is what should help if you are unable to log in to your Surfshark app:If you have another VPN running,disconnectfrom it.Try to log in to your account on theSurfshark login page. Make sure your credentials are correct.NOTE:If your password turns out to be incorrect, you canresetit.To change your email address, contact the Surfshark Customer Support agents.If you are using a mobile device, change the network. For example, switch to cellular data from Wi-Fi.Reinstallthe Surfshark app,restartyour device, and try to log in again.I can't log in with AppleOn your first time logging in with Apple, you will not be able to log in if you select theHide my emailoption. In this case, we can’t identify if this account is registered, so the system is unable to proceed with the login request. Once you select theHide my emailoption, you won’t be seeing the email option window anymore.Please follow the steps below to change the option fromHide my emailtoShow my email:Open theSettingson your device.SelectApple ID.Go toPassword & Security.Click onApps using Apple IDand selectSurfsharkfrom the list.Click onStop using Apple ID.Try logging in to Surfshark with Apple again and choose theShow my emailoption.Surfshark website login issuesIf you can not log in to your account onSurfshark login page, here is what you may try:If you are connected to Surfshark VPN when this issue happens,disconnectfrom it orconnect to a different server.Try to log in on theIncognito (private browsing)modeof your browser. Normally, you can launch the Incognito mode by pressingCTRL+SHIFT+NorCTRL+SHIFT+Pon your keyboard.Surfshark browser extension login issuesIf you can not log in to your Surfshark browser extension, here is what should help:If you are connected to the VPN using the Surfshark VPN app,disconnectfrom it orconnect to a different server.Remove the extension from your browser andreinstallit again. Seehow to set up Surfshark browser extension on Chrome,how to set up Surfshark browser extension on Firefox,orhow to set up Surfshark browser extension on EdgeCan't reach Surfshark systemsIf you are receiving an error, ‘the app was unable to reach the Surfshark systems,’ try updating the app. To update the application,download VPN for Windowsand launch the installer package.NOTE:This issue commonly occurs on Windows devices, typically due to an outdated version of the Surfshark application that prevents login attempts.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360010864959-How-to-fix-website-app-login-issues How to activate Surfshark Smart DNS,"In this tutorial, you will learn how to activate Smart DNS for your account. It is important to remember that after activating Smart DNS, you should also apply it to your device(s).An active Surfshark VPN subscription is all you need to follow along – the Smart DNS feature is included in the price. To purchase one, visit ourpricing page.Keep in mind that Smart DNS will only provide you with a US-based IP addressTo activate Surfshark Smart DNS, do the following:First of all, open theSurfshark Smart DNS page.You may need to log in to proceed to this page. For that, enter your registered email address, then your password, and clickLog In.Once you're there, click theActivate Smart DNSbutton.The Surfshark website will automatically detectyour IP address. Make sure you are disconnected from the VPN because Smart DNS must be activated for your real IP address. ClickActivateSmart DNSto verify the activation.A few moments later, you will see your generated Smart DNS addresses.Smart DNS can only be activated for one IP address. In other words, if you activate Smart DNS while being at work (office network IP address), you will not be able to use Smart DNS at home (home network IP address).If you accidentally activated Smart DNS for a wrong IP address, or your IP address has changed, navigate to theSurfshark Smart DNS pageagain and click theChange IPbutton. This way, you will re-activate Smart DNS for your current IP address.Once you activate Smart DNS on your account, you can set it up on your device(s). Feel free to take a look at theTVs & Consoles section on our Help Center,where we have tutorials for the most popular Smart TVs.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360018689853-How-to-activate-Surfshark-Smart-DNS Connecting from China,"This article seeks to deliver important updates regarding the recent challenges you may have encountered while using our VPN service in China.We recognize the immense significance of uninterrupted VPN access for our users in China, especially in light of its intricate network structure and strict online regulations. Nonetheless, our team is always working on finding ways to improve the service.At the moment, we strongly recommend trying toconnect manually using the WireGuard protocolif you are unable to connect via the Surfshark app.Here are guides on how to set it up:WindowsAndroidiOSmacOSWireGuard client is a great way to bypass internet access restrictions if the Surfshark app on your device can’t connect. That being said, you’ll still be just as secure as connecting via the Surfshark app.现就您最近在中国境内使用我公司VPN服务时遇到的问题,通报最新重要信息。尤其是在考虑到中国网络结构的错综复杂以及严格的网络管理政策后,我们深深意识到确保中国用户能够不间断地访问VPN的重大意义。我公司工程师团队兢兢业业,致力于解决当前所面临的难题。当前,如果您无法通过Surfshark应用程序联网,那么我们强烈建议您尝试使用WireGuard协议进行手动连接。以下是设置方法指南:WindowsAndroid",https://support.surfshark.com/hc/en-us/articles/12629532662802-Connecting-from-China How to enable 2FA on your Surfshark account,"In this tutorial, you will learn how to set up2FA (two-factor authentication)on your Surfshark account. If you're unsure why you should do this, checkwhat 2FA is and why it is important.NOTE:Once you enable 2FA on your account, you will belogged out.Setting up 2FA via an authentication application (such as Google Authenticator or Authy)Log into your accountatSurfshark login page.Go toAccountSettings.ClickEditnext to 2FA.Select theAuthentication appin the following window.AQR codewill appear on your screen. You will need toscan itusing an authentication app.Now go to theGoogle Play Storeif you are using an Android phone or theApple App Storeif you have an iPhone, and install theGoogle Authenticatorapp.Open theGoogle Authenticatorapp, and click on the circle with a plus sign.Select theScan a QR codeoption, and your phone camera will open. Point it to the QR code on your desktop.A new authentication profile namedSurfsharkwill appear automatically.Get back to your account atSurfshark dashboard. Toconfirmthe activation of 2FA, enter the six digits you see under the Surfshark authentication profile. ClickNext.Download recovery codes in a text file. ClickDonewhen the download finishes.For more information, check out our article onwhat are2FA recovery codes.Next time you log in to your account, you will also need to entera temporary verification codeafter entering your username and password. Open theGoogle Authenticatorapp and enter the code under the Surfshark profile.Setting up 2FA with your email addressLog into your accountatSurfshark login page.Go toAccountSettings.ClickEditnext to 2FA.Click onEmail Address.You will now receive an email with a6-digit verification code. Head to your inbox and open the latest letter from Surfshark.You will need to enter this code in the following step of the 2FA verification process.Enter the code and clickNext.Download recovery codes in a text file. ClickDonewhen the download finishes.For more information, check out our article onwhat are2FA recovery codes.You can also set up 2FA for multiple users if you share your account with your family. Seehow to enable 2FA for multiple users.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360011448319-How-to-enable-2FA-on-your-Surfshark-account Does Surfshark offer a free trial?,"In this article, you will learn about Surfshark’s free trial and how to sign up for it.Does Surfshark offer a free trial?Yes, Surfshark does offerSurfshark’s 7-day VPN free trialto test the waters. At the moment, the free trial is available at theGoogle Play StoreandApple App Store. Therefore, you will need to use a device runningAndroid,macOS, oriOSto sign up.Once you get your trial subscription from the app store, you can use it on all other devices, regardless of the operating system.NOTE:We also offer a30-day money-back guarantee.How to sign up for a free trialNOTE:Steps in this tutorial are done on an Android phone. You can follow the same steps using iOS or macOS devices.Install the Surfshark appFind theSurfsharkapp on the app store andinstallit.Create a Surfshark accountOpen the Surfshark app and press onCreate account.Enteryour email address and tap onNext.Enteryour password and pressCreate account.Subscribe to a planSelect the12-monthsplan and click onStart free 7-day trial.Select a payment methodChoose whichcardyou would like to register with using Google Pay/Apple Pay.NOTE:Your cardwill not be charged for seven days. If you accidentally keep the subscription after the free trial, you will still be eligible for a30-day money-back guarantee.Done – you now have a 7-day free trialNow, you have a fully functional Surfshark subscription for the next seven days.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial How does the External storage scan feature work on Surfshark Antivirus?,"In this article, you will learn how to use Surfshark'sExternal storage scansfeature on your Windows or macOS device.Before we begin, make sure you have an activeSurfsharksubscription, which includes theAntivirus. You can purchase it on ourpricing page.What is the External storage scan feature?This feature immediately scans USB media when it is connected to a device so that malware can be blocked instantly. As long as this feature isenabled, it will activateautomatically.This feature comes in especially handy if you wish to configure whether you'd like to scan large external devices, such as Synology NAS, HDD (Hard disk drive) or similar.This feature is available on bothWindowsandmacOSdevices.How to use Surfshark's External storage scanExternal storage scan is really easy to use. Once enabled, it activates automatically whenever an external storage device, such as a USB, is plugged into your macOS or Windows device.Open theAntivirusmenu on the left,scroll down, and toggle theExternal storage scansswitch to theonposition.Once enabled, you'll see a pop-up at the bottom-right of your screen – to proceed, clickScan.Alternatively, you can clickDon't scanto not scan the currently plugged-in storage device. If you selectNo,don't ask again, you will no longer be suggested to scan external storage.Once the scan is in progress, you'll see the following:It is highly recommendednot to ejectthe external storage device while it's being scanned.Once the scan is complete, you'll be notified whether your external storage device has any threats.In case it does, you'll be notified of it by the following pop-up. All threats will be placed inquarantine. Click onreview threatsto act on thequarantined files.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/25100103708690-How-does-the-External-storage-scan-feature-work-on-Surfshark-Antivirus How to set an exception in the Surfshark Antivirus,"In this article we will cover how to set up an exception for an application in Surfshark's Antivirus. To begin, you first need a Surfshark One or Surfshark One+ subscription which you can purchase in ourpricing page.To set up an exception in the Surfshark Antivirus, choose your Operating System on the right.WindowsIf a specific application is being flagged by your Surfshark Antivirus software, you may need to add an exclusion to allow it to run without interruption. Adding an exclusion can help resolve issues with blocked applications or files. To set up an exclusion list in the Surfshark Antivirus on your Windows device, follow the steps below:Open your Surfshark application.Click on theAntivirustab.Selectexclusions list.Clickadd files.Choose the app you want to exclude, and clickopen.Once you've opened the application and added it to your exclusion list in the Surfshark Antivirus,restart your computer to apply the changes. After restarting your Windows device, your application should now be able to run without interruption.macOSOccasionally, your Surfshark Antivirus software may block certain items that are essential for your workflow. To resolve these issues, you can add an exclusion to your Surfshark Antivirus settings. This allows you to specify which items should be allowed to run on your Mac without triggering false positives. To set up an exclusion list in the Surfshark Antivirus on your macOS device, follow the steps below:Open your Surfshark application.Click on theAntivirustab on the left.Selectexclude from scanning.Click onchoose items to exclude.Use your password or fingerprint reader to allow excluding items.Select the application you would like to exclude, and clickopen.After opening the application and adding it to the exclusion list on your Surfshark Antivirus, restart your macOS device in order to apply the changes. After restarting your device, the item will not longer be blocked by the Surfshark Antivirus.AndroidIf a legitimate app or feature is being blocked by your Surfshark Antivirus software, adding an exclusion can help resolve the issue. This process allows you to specify which apps or files should be allowed to run on your device without interference . To set up an exclusion list in the Surfshark Antivirus on your Android device, follow the steps below:Open your Surfshark application.Tap on theproductstab.Tap on theAntivirusbutton.Selectopen settingsin pop-up window.Enableallow permission.Once back in the app, clickexcluded apps.Choose the apps you want to exclude by tapping the box next to them on the right side.With the exclusion added to your Surfshark Antivirus software, restart your device to apply the changes. Once your device has been restarted you should be able to use your app or feature without interference.Once you have completed the steps, the applications will be successfully excluded from the Surfshark Antivirus, and should no longer be getting blocked. If you are running into any further issues,contact our support.",https://support.surfshark.com/hc/en-us/articles/24429021957394-How-to-set-an-exception-in-the-Surfshark-Antivirus What is Surfshark's Antivirus Web Protection?,"In this article, you will learn about Surfshark Antivirus' Web Protection feature and how to use it.In order to proceed, you will need to have the Surfshark app installed on your Windows device alongside a Surfshark One subscription, which you can purchase onSurfshark pricing pageWhat is Surfshark's Antivirus Web Protection?The Web Protection feature protects you from malware and phishing websites even before anything is downloaded or inputted online. It does so by checking every URL on your browser or any other program on your computer that is accessing a website and determines whether it is malicious or not.How to use Surfshark's Antivirus Web protectionIn order for Web Protection to fully protect you from malicious websites, we need to install a root certificate on the operating system.Open the Antivirus tab and click onInstall Antivirusif you haven't done so before.Once you're in the Antivirus dashboard, enableWeb protectionby toggling the slider. Once the slider is toggled right,Web protectionis on.To manage which websitesare not affectedby Web protection, click onExclusions list.Select theWebsitestab and click onAdd a website.Enter the URL of the website you wish to exclude from Web protection. If you wish for all subdomains to be excluded too, tick the boxApply to all subdomains.Once added, you will see the website in the exclusion list. To add more websites, click onAdd a websiteagain and repeat the process.In order to remove a website from the exclusion list, click on thexbutton next to it.If amalicious downloadis detected, it will get blocked and you will get the following notification.If amalicious websiteis detected, it will get blocked and you will get the following notification:How Surfshark Web protection worksIn order for Web Protection to fully protect you from malicious websites, aroot certificateis automatically installed on your device. The root certificate is important for two reasons:Secure Communication: root certificates ensure secure communication over the internet. When a web browser encounters a website, it checks the website’s digital certificate against a list of trusted root certificates to verify the website’s authenticity and ensure encrypted communication.Preventing Man-in-the-Middle Attacks: root certificates help prevent man-in-the-middle attacks where an attacker intercepts communication between two parties.It is important to note that Surfshark or any other third party does not have access to any data the certificate might communicate over the internet.Our root certificate works only when using Surfshark Antivirus and does not synchronize with other Surfshark services. The root certificate is generated and used locally on your computer and cannot be used to identify activity.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/17153743754642-What-is-Surfshark-s-Antivirus-Web-Protection How to send a screenshot to our Support Team,"This article will show you how you can send a screenshot to our Support Team.If you don't know how to take a screenshot yet, checkhow to take a screenshot on almost any device.See the following steps:Click on the blueChat with usbutton at the bottom of the page.Fill in yourNameandEmailfields. Once done, click both of the buttons to confirm the information.Once the chat starts, click on the+button.Click onImage.Select the image you'd like to share and clickUpload.This will send the image to the Live Chat. After you send the screenshot, our Customer Success agent will look into your issue and help you solve it.NOTE: In case the upload fails, make sure to disconnect from any VPN you are currently connected to and try attaching the screenshot again.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360012630914-How-to-send-a-screenshot-to-our-Support-Team How to use the Surfshark Antivirus,"In this article, you will learn how to use the Surfshark Antivirus.To use the Surfshark Antivirus, you mustpurchasetheSurfshark OneorSurfshark One+package. You can do so on ourpricing page.What is Surfshark Antivirus?Surfshark's Antivirus is a feature on Surfshark app that increases your internet privacy. It will keep your devices safe from various viruses, malware, and other threats. It is easy to use and stays kind to your system's resources while protecting you and your device at all times.How to use Surfshark AntivirusNOTE:Surfshark's Antivirus is currently available onAndroid,macOS, andWindowsdevices.Choose the appropriate setup guide for Surfshark Antivirus based on your device from the following:Use Surfshark Antivirus on WindowsUse Surfshark Antivirus on macOSUse Surfshark Antivirus on AndroidAlso, our Antivirus has a new addition – thewebcam protectionfeature, which is available formacOSandWindows. You can learn how to set it up by checking the following articles:How to use the webcam protection feature on WindowsHow to use the webcam protection feature on macOSWhy can't I find the Surfshark Antivirus on my macOS?Different threat types",https://support.surfshark.com/hc/en-us/articles/12811658762770-How-to-use-the-Surfshark-Antivirus How to use the Surfshark Antivirus on macOS,"In this article, you will learn how to use theSurfshark Antiviruson your macOS device.Make sure you have SurfsharkVPN for macOSdownloaded directly from our website and an active Surfshark subscription withSurfshark One, or Surfshark One+. You can purchase it onSurfshark's pricing page.Don't have the app downloaded? Check outhow to install the Surfshark Antivirus on MacOS.Let's go over the steps on how to use Surfshark Antivirus on macOS:Open the Surfshark application and select theAntivirustab.Now, you will find yourself on the main dashboard of the Antivirus, where you can find all of its features.Here, you will find the following:Full scan– scansallfiles onallyour drives.Quick scan– scans theDocuments,DownloadsandDesktopfoldersonly.Scheduled scans– schedule an automaticFullorQuickscan for certain days at a specific time.Ransomware Shield– select applications or folders to be protected fromransomwareattacks. Read more onhow to use Surfshark Ransomware Shield on macOS.Webcam protection– if your macOS device has a webcam, the feature will prevent unauthorized access to it. Read more onhow to use the webcam protection feature on macOS.Exclude from scanning– choose what files or folders you want to scan. If you have a file or folder that you don't want to be scanned, add it to the exclude list.Quarantine auto-delete– With this option enabled,quarantined files(in other words, harmful files) will be automatically deleted in 60 days.Note:If any threats have been found on your device, we highly recommend removing the files containing themimmediatelyto secure your device. You are able to do that directly through the Surfshark app.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/14531191581970-How-to-use-the-Surfshark-Antivirus-on-macOS Common questions about Alert account takeover,"In this article, we will go through questions that may arise when your email and password are leaked online.What does the number of takeovers mean?Account takeovers identified in our alert email mean that your monitored email address and a password were found online, which could have led to an account takeover.Why don't I recognize the password that is shown?If you do not recognize the password, there is a possibility that a third party created an account using your email address.If you do recognize the password, werecommend changing it immediatelyon all websites where you are using it.I had a breach alert for an app or website that I do not useIf you never registered on that particular website or app, there is a possibility that a third party created an account using your email address, and details of that account (email & password) were leaked onlineWhat do I do to stay safe?We recommendchanging your password(s)Enabling 2FAwhere possibleKeepingSurfshark Alert on.Once you have taken these precautions, you have nothing to worry about.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/20927952806546-Common-questions-about-Alert-account-takeover What is Surfshark One?,"In this article, you will learn what Surfshark One is. You canpurchase the Surfshark One subscriptionpackage onSurfshark pricing page.What is Surfshark One?Surfshark One is a subscription package that includes Surfshark VPN, Surfshark Alert, Surfshark Search, and Surfshark Antivirus.Surfshark VPNEncrypts your internet activityChanges your IP addressStops annoying ads and protects against malwareProtects your data and privacy on public Wi-Fi or networks you don’t trustSurfshark AntivirusDetects and removes viruses and malware from your devicesOffers real-time protectionPrevents ad companies and bots from tracking your online activityAllows performing full scans or narrowing them down to frequently used foldersSurfshark AlertAlerts you if your email address appears in breached online databasesInforms about the security status of your personal identification numberChecks your password's vulnerabilityMonitors your credit cardsSurfshark SearchPerforms private web search queries without any ads, logs, or trackersProvides accurate and relevant search resultsSearches without leaving any digital footprintsSurfshark One's availabilitySurfshark Alert and Surfshark Search are available onWindows,macOS,Linux,iOS,Android, andSurfsharkbrowserextensions.The Surfshark Antivirus is currently available forAndroid,Windows, andmacOSusers, but in the near future, we might expand the feature's availability to other operating systems as well.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/4404390561938-What-is-Surfshark-One How to monitor emails using Surfshark Alert,"NOTE:The video above reflects an older version of Surfshark and will be updated shortly.In this tutorial, you will learn how to use Surfshark Alert. To proceed, you need an activeSurfshark OneorSurfshark One+subscription. You can find the available plans onSurfshark’s pricing page.What is Surfshark Alert?Surfshark Alertis a feature that helps you protect your email addresses, credit cards, and personal identification numbers by monitoring their appearance on public leaked data databases.Hundreds of websites experience breaches each day when their stored information is leaked. That might include your passwords, email addresses, card details, and other data entered when registering at some particular website.Alert scans the web for data leaks and informs you about them so you can take specific actions immediately.Additionally,Surfshark's Alert feature will inform you about malware attacks, which happen when malware software allows hackers to access sensitive information and/or steal valuable data. In case your email address is breached due to malware on your device, you will be notified immediately.Activate Surfshark AlertGo to theSurfshark login pageandlog in.Find theAlerttab on the left panel and selectMonitor emails.If you're a first-time user, please take a moment to read and accept the terms of the Privacy Policy.Check the boxand clickContinue.You will also have to enter your email address. Once you do, pressActivate.You will now need to verify your email address. Until it's verified, you will see a notification aboutPending Verification.To verify the email address, head to your email inbox and look for the most recent letter from Surfshark. Open it, and click the button toconfirmyour email.NOTE:CheckSpamandPromotioninboxes if you do not see the email.We recommend activating the2FA(2-factor authentication) on your account.If you have enabled it already, proceed to the next step.If you haven't, go to yourAccount settings, pressTurn on, and follow theSurfshark 2FA setup process.Monitor the breached dataFrom the moment you verify your email address, it will be scanned daily. If any of your personal details appear in leaked databases – you will be notified via email.In the mainAlert dashboard, you will find the most important data.You can also check your Alert dashboard for any data leaks. You will seea notificationin the middle if at least one of your accounts gets breached. If it’s green and saysNo breaches detected— your email wasn’t found in any leaked databases.If at least one of your accounts gets breached, you will see that in the dashboard. You will also notice that there is an indication of theseverityof the breach. We recommend addressing the ones withHigh severityfirst.You can find more information about every breach by clicking theblack arrowon the right.If you notice that your account is compromised, here is what you should do ASAP:•Check what information was exposed. That could be your password, email address, name, surname, etc.•Head to the website that was breached and changeyour password, email, and other personal information if possible.NOTE:If your password was compromised, make sure you're not using the same password on other websites or platforms.Once you change your passwords and other personal details, you can archive  old breaches by pressingArchive.NOTE:If you do not have 2FA enabled, you won't be able to check information such aspasswordsand will see the following alert:Archived information from all breaches will fall into dedicated folders.TheBreachesfolder holds the history of your experienced breaches.ThePasswordsfolder holds the history of your compromised passwords.ThePersonal informationfolder is for unspecified information, like ZIP codes, names, phone numbers, home addresses, usernames, etc.TheIPaddressesholds the history of the IPs that are associated with your email address and that have been breached.Customize Surfshark Alert settingsCustomize settings to fit your personal preferences by going to theAlert Settings panel.Breach reportfunctionalitywill send youmonthly, quarterly,oryearlysummaries of all breaches that have happened during that time.To enable the Status report,togglethe switch to the right, then choose how often you would like to receive these statistics.In theBreach alertssection, you can choose which emails will receive Alert notifications. You can choose if you want all breach alerts to be sent to the primary email inbox or to each affected email individually.You can also choose to remove all the data from your Alert account. This data will only be removed from your account, not from leaked databases.Add or remove new email addressesYou can add and monitor anunlimitednumber of email addresses. Those can be your own or your family members' emails.To add new emails, click the + sign at the top of the Alert dashboard. All new emails must be verified, so you will need to repeat the email verification process (refer toActivate Surfshark Alertsection of this article).Remove emails that you don't want to monitor anymore by clicking on the trash bin icon.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003881713-How-to-monitor-emails-using-Surfshark-Alert How to monitor credit cards using Surfshark Alert,"In this article, you will learn how to monitor your credit cards using Surfshark Alert.To use Surfshark Alert, you will need an active Surfshark One or Surfshark One+ subscription. Don’t have one yet? Get it onSurfshark pricing page.How to scan your first card?Log into your account on theSurfshark login page.Open the drop-down menu in theAlertsection. Then, proceed to theScan credit cardstab.Enter the number of the card you'd like to scan.NOTE:Surfshark doesn't hold your credit card details. The data is wiped out immediately after the scan is complete unless you choose to keep this card for continuous monitoring. We guarantee you that your provided details will only be used to perform the required database scan. Also, providing the card number to anyone does not put you at risk if you do not share other important details, such as the card's CVV code, name, surname, or expiry date.Make sure the card number is correct, and clickScan.If your card isn't at risk, you will see a message that no breaches were found.If you'd like to save this card for continuous monitoring, selectAdd to dashboard.How to add new cards to the dashboardIf you have other cards you'd like to scan, you can add them as well. Click on theplussign above your first monitored card.Repeat the same process – enter the new card number and clickScan.From now on, Surfshark will continuously monitor your added cards. If the Surfshark scan detects that your card number appears in a breached card database, you willget an alertimmediately.What to do if your card is breached?If you get an alert that one of your cards has been breached, first, find out which card it was – you will find that information in yourAlertdashboard. Once you know which card is exposed, we highly recommend contacting the card issuer (usually your bank) for further assistance.You will see the breach source, date, and what information might have been exposed in your Alert dashboard.Once you've taken care of it, click theArchivebutton, and all breaches will move to the archive, which you can access later if needed.The image below shows how the dashboard looks likeonce you archive the previous breaches.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017150040-How-to-monitor-credit-cards-using-Surfshark-Alert How to monitor national IDs using Surfshark Alert,"In this article, you will learn how to monitor your national ID using Surfshark Alert.To use Surfshark Alert, you will need an activeSurfshark OneorSurfshark One+subscription. Don’t have one yet? Get it onSurfshark pricing page.Protecting your national ID with Surfshark AlertBesides keeping your email addresses and credit cards safe, Surfshark Alert offers a way to protect yournational ID(i.e.,SSNin the US).It works similarly to the credit card and email scanner by searching for your personal information in the databases of recent breaches. If your ID appears in one of those breaches, your identity might be at risk.How to scan your national IDGo to theSurfshark login pageand log in.Open the drop-down menu in theAlertsection. Then proceed to theScan IDstab.NOTE:To view sensitive information onAlert, you must have 2FA activated on your account. If you don't have it activated yet, check out our guide on enabling2FA on your Surfshark account.Enter your ID number and pressScan. Worldwide ID monitoring is allowed.NOTE:Surfshark, by default, doesn't store your details. The data is wiped out immediately once the scan is complete unless you choose to keep this ID for continuous monitoring.If there are no breaches with your ID, that means your identity is safe.To add new IDs (family member or another close person), click theplussign at the top-left corner. The number od IDs you can monitor isunlimited.What to do if your ID is breachedIf your ID is potentially compromised, your identity is at risk.You will see the date and origin of all breaches, as well as some additional details on what other information could have been leaked.We highly recommend contacting your local authorities for further assistance. All countries have their ways of dealing with situations like this. They will give the best advice.If you're a US citizen, you may want to fill out a formhere.You can archive breaches once they're no longer relevant.You can still find your old breaches in the archive if needed later.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017343700-How-to-monitor-national-IDs-using-Surfshark-Alert How to protect yourself in case of a data breach with Surfshark Alert,"In this article, you will learn how to use Surfshark Alert and protect your data in case of a breach.NOTE:Surfshark Alert is only available toSurfshark OneandSurfshark One+subscribers. If you haven't got a subscription yet, you can check outSurfshark subscriptionshere.What is Surfshark Alert?Surfshark Alert is a security tool that safeguards your sensitive data from the wrong hands. It keeps a watchful eye on your credentials for potential breaches and notifies you in case of any breach. You can view the details of the breach and take the necessary steps to secure your information through your Alert account.With the monitoring part out of the way, let's look through potential breaches and how to act in each scenario.What to do if your email is compromised?If youremailis compromised,change your passwordon the website where the breach occurred and any other sites where you use the same email and password. Log out from all your devices to prevent unauthorized access from potential intruders. Finally, if you receive any suspicious emails, mark them as spam immediately.What to do if your password is compromised?If yourpasswordis compromised, we highly recommendchanging your passwordimmediately. Using the same password on multiple accounts is not the best practice, but if any of your other accounts use the same password, change it, too. For an extra kick of security, always use 2FA.What to do if your credit card is breached?In case of acredit carddata is breach, immediately contact your bank or payment provider and report that your info was compromised. You may have to block your card and get a new one.What to do if your identity information is breached?If youridentity informationhas been breached, notify your local institutions (such as police and government agencies that specialize in identity theft) that scammers may have access to your data. Check your credit card institutions for unauthorized activities and consider a credit freeze.Using Surfshark Alert, you can immediately be informed about personal information breaches. But how can you prevent your information from falling into the wrong hands in the first place? By usingAlternative ID, which generates a brand-new online identity & email for you to use online.Once you have taken all precautions, you can press theArchivebutton. This will move the breaches into the archive folder, where you can access them later.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/13483795504402-How-to-protect-yourself-in-case-of-a-data-breach-with-Surfshark-Alert How to use Surfshark Search,"In this article, you will learn what Surfshark Search is, its advantages, and how to use it.To use Surfshark Search, make sure to have an active Surfshark ONE subscription, which you can purchase on ourpricing page.What is Surfshark Search?Surfshark Search is an organic search engine that provides a safe and private search on the web. It has no ads or trackers and doesn't keep logs of your browsing activities.What are the advantages of the Surfshark Search?Surfshark Search offers the following benefits:Completely ad-free;Results displayed in the Surfshark Search are all organic yet relevant. That means result ranking will not be your search history, location, or preferences;Search doesn't keep any logs of your activity and is the real Incognito mode for searches you don't want anyone to see;With Search, you can sort trending results by country, while the usual search engines usually show you only your country's trending results;How to use Surfshark Search?Open your Surfshark app and click onSearch. On Android, it is under theProductstab. On iOS, it can be found in theOnetab.Go to theSearchtab and start typing in your queries.You canaccess Search directly via a browser. You can also access Search via thedashboardby clickingSearchon the left side.Also, if you are interested, we have a guide on how toset Surfshark Search as your default search engine.How to set up Surfshark Search as your default search engine",https://support.surfshark.com/hc/en-us/articles/360026311814-How-to-use-Surfshark-Search How to set Surfshark Search as your default search engine,"In this article, you will learn how to setSurfsharkSearchas your default search engine.To useSurfshark Search, you have to get a Surfshark One subscription, which you can purchase onSurfshark's pricing page.How to set up Search as your default search engine on ChromeRight-click in the address bar, and selectManage search engines and Site Search.Scroll down to theSite Searchsection and click onAdd.Once you click onAdd, a new window will pop-up. Fill in the information as follows:Search engine: SurfsharkShortcut: SurfsearchURL:https://search.surfshark.com/results?query=%sOnce done, click onAddagain.Now, click thethree dotsnext to the Surfshark Search listing.Click onMake default, and that's it – Search is now your default search engine.How to set up Search as your default search engine onEdgeClick thethree dotsat the top right of the browser.SelectSettings.SelectPrivacy, Search, and Services.In the list that appears, scroll down and look forServices. There, click onAddress bar and search.SelectManage search engines.Click onAdd.Once you click onAdd, a new window will pop-up. Fill in the information as follows:Search engine: SurfsharkShortcut: SurfsearchURL:https://search.surfshark.com/results?query=%sOnce done, click onAddagain.Now, you'll be able to see Surfshark in the available search engine list. Click thethree dotsnext to the Surfshark listing.ClickMake default, and that's it – Search is now your default search engine.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/14200359359122-How-to-set-Surfshark-Search-as-your-default-search-engine What is Alternative Number?,"In this article, you will learn about Alternative Number.What is Alternative Number?Surfshark's Alternative Number is a new product that generates a virtual phone number that you can use to mask your regular phone number from online threats. It allows you toreceive and respond to messages, as well asreceive calls, via the Surfshark app without sharing your personal data.What are the benefits of Alternative Number?There are risks of using your personal phone number since it can be added to databases and leaked, which then exposes you to SPAM, Scam and other dangers.With Alternative Number, you can avoid exposing your phone number. Alternative Number can be used globally, although only USA numbers are available at the moment.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/15684423532818-What-is-Alternative-Number How to set up Alternative Number,"In this article, you will learn how to set up Surfshark's Alternative phone number on your mobile device or web app.Alternative Number allows you to generate a phone number and protect your regular phone number. You can use it without having anAlternative IDcreated.To proceed, you will need an active Surfshark VPN subscription and an Alternative Number subscription. Visit ourpricing pageto purchase yours.Visithttps://surfshark.com/alternative-idto purchase the upgraded Alternative Number feature.NOTE:Alternative Number only providesUS-basednumbers.We will cover the following:Purchasing Alternative NumberSetting up Alternative Number on the Surfshark mobile appPurchasing Alternative NumberNOTE:The setup process seen below is done on aniOSdevice, but the steps are the same on anAndroiddevice.On the Surfshark app's home screen, tapAlternative IDand selectNumber. Proceed by pressingLearn more. If you have the subscription, you can proceed toSetting up Alternative Number on the Surfshark mobile app.On the checkout page, select thecountryof your Alternative Number alongside the payment method of your choice and complete the purchase.Continue by pressingStart.PressContinue.You have successfully purchased your Alternative Number.Setting up Alternative Number on the Surfshark mobile appNOTE:The setup process seen below is done on aniOSdevice, but the steps are almost the same on anAndroiddevice – instead ofOK, you'll have to tapContinueor similar.PressStartto set up your Alternative Number.In order to useAlternative Number, you need toallow accessof your phone'smicrophone,notifications, andcontact list.PressOK.In the following pop-up, tapOKas well.A confirmation of your Alternative Number setup completion will appear once you are finished.Confirm that Alternative Number is workingYour Alternative Number setup is finished. The messages that you receive in your Alternative Number inbox will appear in theAlternative ID Numbertab.When you receive aphone callto your Alternative Number, it will appear as a native phone call to your mobile device, not via the Surfshark app.If you wish to block, delete, or report certain messages, you can read more about it in ourHow to use Alternative Numberarticle.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/15686183066898-How-to-set-up-Alternative-Number How to use Alternative Number,"In this article, you will learn how to use your Alternative Number and how to edit it.To proceed, you will need an active Surfshark VPN subscription and an Alternative Number subscription. Visit ourpricing pageto purchase a Surfshark subscription.Managing your messages and callsOpen the Surfshark app on your mobile device, enter theAlternative IDtab, and tap onNumberat the top. Here, you will find any text messages sent to yourAlternative Number.Bytappingon anumberorname, you can see all the messages sent by it.You can add anumberto yourphone'scontact listby tapping onAdd contactat the top right.This way, you can customize and save the sender.Once configured, you will see anameof your choice instead of anumberin the message list.ToDeleteall messages sent my a contact,tap and holdon the messages sent by the sender. In the pop-up that appears, tapDelete messages.Todeleteorcopyan individual message,tapon a sender of your choice.Select the message you wish to copy or delete.By pressing thehighlighted icon, you can copy yourAlternative Number.When you receive a phone call to yourAlternative Number, you will see a screen like so.Change or pause your Alternative NumberEnterSurfshark's dashboardand tap onAlternative ID. Here, you will find the options toPauseorChangeyourAlternative Number.We will coverChangingthe number first. To do so, tap onChange number.NOTE:You can change yourAlternative number onceper month.Changingyour Alternative Numberdeletesyour old one, meaning that you will no longer be able to receive any messages to it. To proceed,tickthe box in the pop-up and pressConfirm.When finished, you will see that you are unable to change it again for another30days.ToPauseyour Alternative Number, tap onPause.Once youPauseyour Alternative Number, you will not be able to receive any messages and they will beunrecoverable. To proceed, pressPauseon the pop-up.Toreactivateyour Alternative Number, pressReactivatein the main dashboard page.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/16710211283602-How-to-use-Alternative-Number Alternative Number troubleshooting,"In this article, you will learn how to troubleshoot any potential issues with your Alternative Number.To proceed, you will need an active Surfshark VPN subscription and anin-appAlternative Number subscription. Visit ourpricing pageto purchase a Surfshark subscription.Why am I not receiving text messages?There might be cases where you don’t receive messages using the Alternative Number feature. This might happen due to several reasons:Some operators may not work in specific countries.Some websites and platforms do not support virtual numbers.Verification code messages are not supported.Spam filtering processes.Service outages.Why can't I reply to text messages?In some cases, you may not be able to reply to text messages for the following reasons:You cannot reply toshortcodes,premium numbers,international numbers, andnumbers without digits.Surfshark limits the number of SMS messages sent through Alternative Number to prevent abuse.Surfshark supports the ability to reply toUSphone numbers only.How long does it take for a text message to arrive?A text message arrives in mereseconds, and, in rare cases, may take up to a few minutes. Please make sure that you are not offline and have a stable connection.Alternative Number inactive after purchasing itThis issue can occur when the app is not synchronized with your recent purchase. Toresolvethis,rebootthe Surfshark app.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/17183866352402-Alternative-Number-troubleshooting How to use the Surfshark Alternative ID auto-fill function,"In this article, you will learn how to enable and use theSurfshark Alternative IDautomatic form-filling functionality. This feature is currently available onChromeandEdgebrowser extensions.You will need an active Surfshark subscription alongside the Surfshark browser extension on Chrome or Edge. You can check available subscription options on ourpricing page.How to update your Surfshark browser extensionFollow these steps to update the Surfshark browser extension on Chrome. If you are using Edge, please refer to our guide onhow to set up Surfshark browser extension on Edge.OpenGoogle Chrome and click on thethree dotsat the top right of the browser.ClickSettings.Go toExtensions.Toggle the slider to turn onDeveloper mode.Next to theSurfshark VPN Extension, click onDetails.Lastly, clickUpdate.How to enable and use the automatic form-filling functionalityNow that the browser extension is up to date, we can enable and use the automatic form-filling function of Surfshark's Alternative ID.Openthe Surfshark browser extension and click onSettings.Click onAlternative ID.Here, you will find the switch totogglethe Automatic form fillingonoroff. By default, it is set toon.Once this function is enabled, you will seeSurfshark logosnext to fields that can be filled.Clickon one of them.After you click on a Surfshark logo in a text field, a pop-up will appear. If you have an Alternative ID generated, you can clickFill form.If you do not have an Alternative ID, you will be given a choice togenerateone. If you'd like to customize it, check outhow to set up Alternative ID.NOTE:If you have multiple Alternative emails, you can select which one to use by clicking on the email dropdown and selecting the email of your choice.You will see that all the available text fields will be filled out with your Alternative ID details.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/20003652627090-How-to-use-the-Surfshark-Alternative-ID-auto-fill-function What is Alternative ID?,"In this article, you will learn what Alternative ID is.You will need an active Surfshark subscription to use Alternative ID. You can check subscription options on ourpricing page.What is Alternative ID?Alternative ID is a new Surfshark product that generates a brand-new online identity and an email to use online. It allows you to create an alternative email address and link it to your real one to protect your identity when registering to websites.What are the benefits of Alternative ID?If you need to create an account on a website, you will most likely need to expose your email. That’s where Alternative ID comes to help. With it, you can generate an alternative persona (name, date of birth, address), create analternative email, and link it to your real email. After that, all of the login emails, 2FA, or verification emails will beforwarded to your inbox. This way, your personal details and real email addresswon’t be exposedif a website gets breached. Like this, you make sure your identity is better secured when you’re online.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/11973265878546-What-is-Alternative-ID How to configure Kodi with Surfshark,"In this article, you will learn how to access the Kodi service using Surfshark.To proceed, you will need an active Surfshark VPN subscription to use VPN services. If you don’t have one yet, you can purchase it onSurfshark pricing page.Install the Surfshark appStart with installing the Surfshark app or browser extension and connect to your preferred VPN location.You can install Surfshark VPN on:WindowsmacOSAndroidiOSLinuxFirestickAndroid TVRoutersAccess KodiTo access Kodi, all you have to do is ensure that Surfshark VPN is enabled and connect to aUSserver.If you’re not sure your VPN connection is working, check our article abouthow to make sure that Surfshark VPN is working.Solve potential issuesExperiencing any issues? Try these steps:Clear your browser's cache or enable incognito/private mode. We have an easy guide abouthow to clear cache on different browsers.Try restarting the device you are using to stream the Kodi service.Check out more solutions in our article onhow to troubleshoot streaming issues.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360009824660-How-to-configure-Kodi-with-Surfshark How to set up Alternative ID,"In this article, you will learn how to set up Surfshark’s Alternative ID on your browser extension or web app.To remind you,Alternative IDis a tool that generates a brand new identity and an email for you to use online.Set up an email address in browser extensionIn your Surfshark browser extension, click on theAlternative IDtab, and click onCreate.Here you can create your alternative persona. Select the gender, date of birth, country, and state. ClickContinue.In the next window, you will be introduced to your alternative email. You can either keep the generated one or regenerate a different one.On the next page, you will need to link your real email. Once you enter your email, clickCreate Alt ID.An email containing averification codewill be sent to your email inbox. Copy that verification code, enter it in theVerification codefield, and clickConfirm.After verification, you will see a confirmation of your Alt ID email.Set up Alternative ID on Surfshark web appLog into your account on theSurfshark website, go to theAlternative IDtab, and click onCreate.Create your alternative persona. Select the gender, date of birth, country, and state. ClickCreate Alt persona.In the next window, you will be introduced with your alternative email. You can either keep the generated one or regenerate a different one. If you are happy with your Alt email, clickContinue.On the next page, you will need to link your real email. Once you enter your email, clickCreate Alt email.You will need to verify your email address. Find the email that was sent to your inbox and complete the email verification process.After verification, you will see a confirmation of your Alt ID email. After you register using your Alt ID, the emails will be forwarded to your real email inbox until you decide to regenerate your alternative email.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/11973565229842-How-to-set-up-Alternative-ID How to use Alternative ID,"In this article, you will learn how to use Alternative ID on the browser extension, web app, iOS, Android, and macOS.You will need an active Surfshark subscription to use Alternative ID. You can check subscription options on ourpricing page. To proceed, you will also need toset up the Alternative ID.Copy your Alternative ID on the browser extensionOpen the Surfshark browser extension, go to theAlternative IDtab, and clickCopy all infoon the right side of the window.You can also copy specific information by clicking the copy button that appears on the field you are hovering on.Then,pasteyour Alternative ID information on the website where you do not want to expose your real identity, and that is it.NOTE:Once you register using your Alt ID, the emails will beforwarded to your real email inbox.Copy your Alternative ID on web appLog intoyour accounton theSurfshark login page, go to the Alternative ID tab, and clickCopy all detailson the right side of the window.You can also copy specific information by clicking the copy button on the specific field.Then,pasteyour Alternative ID information on the website where you do not want to expose your real identity, and that is it.NOTE:Once you register using your Alt ID, the emails will beforwarded to your real email inbox.With the most recent update, you can alsocreate up tothreealternative emails. First, press onAdd new Alt email.Now, you will get an option to eitherAuto-generateit or you canEdit manually. Once done, press onCreate new Alt email.After you are done, the newly generated email will appear next to the first one. To use it, you can press thecopybutton.All alternative emails you will create will forward emails to your real inbox.Copy your Alternative ID on Android or iOSOpen the Surfshark application for Android or iOS, tap on theOnetab, and then onAlternative ID.TapCopy all infoand paste the information on the website you are signing up on. You can also copy specific information by tapping thecopybutton on the specific field.After you register using your Alternative ID, the emails will beforwarded to your real email inbox.Copy your Alternative ID on macOSOpen the Surfshark app for macOS, go to theAlternative IDtab on the left, and clickCopy all infoon the right side of the window.You can also copy specific information by clicking the copy button that appears on the field you are hovering on.Pasteyour Alternative ID information on the website you are signing up on. Once you register using your Alternative ID, the emails will be forwarded to your real email inbox.Troubleshoot Alternative Email issuesThe most common reason for not receiving emails from yourAlternative Emailis because it ismarked as spam. To make sure that is not the case, open your email, enter theSpamfolder, and look for your Alternative Email. If you're able to find it, unmark it as spam.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/11637853723538-How-to-use-Alternative-ID How to edit Alternative ID,"In this article, you will learn how to change your Alternative ID.You will need an active Sursfshark subscription in order to use Alternative ID. You can check subscription options on ourpricing page.If you have not set up an Alternative ID yet, check out our tutorial onhow to get Alternative ID.NOTE:Once you generate a new Alternative email, the old one will not be accessible anymore. We highly recommend not using Alt email on accounts you constantly need. Generating a new Alt email will result in losing these accounts since the email will not be active anymore.Edit your persona on the browser extensionOpen the Surfshark browser extension,click on theAlternative ID tab, and click on thepencil iconnext to theAlt persona.Select your gender, age, country, and state, and clickConfirm.Tick the boxYes, I want to change my Alt personaand clickConfirm.Edit your Alt persona on web appIn yourSurfshark account, go to theAlternative ID tab, scroll down, and clickChangenext toAlt persona.Select your preferred details, and clickConfirm.Tick the boxYes, I want to create a new oneand clickConfirm.Edit your Alt email on the browser extensionOpen the Surfshark browser extension,click on theAlternative ID tab, and click on thepencil iconnext toAlt email.In the next window, you will be introduced to your alternative email. You can either keep the generated one or regenerate a different one. Once you are happy with your Alt email, clickConfirm.Tick the boxYes, I want to change my Alt emailand clickConfirm.Edit your Alt email on web appLog into your account through theSurfshark login page. Then, go totheAlternative ID tab, and clickManageunderAlt email.Here, you can either keep the generated one or regenerate a different one. You can customize your Alt email's generation by selectingEdit manually.Here, you can alsoPausethe email's activity (the email will no longer forward any incoming emails to your linked email's inbox) orDeleteit. You can do the same for any of the Alt emails in use.Once you are happy with the changes made, clickConfirm changes.If you haveRegeneratedthe Alt email, you will get a confirmation box. TickYes, I want to create a new oneand clickCreate.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/11637790215698-How-to-edit-Alternative-ID Refer and Earn,"Surfshark's newly updated referral program allows you to invite your friends to join Surfshark and earn money or free months to your subscription.This article will teach you the basics of the Surfshark referral program, and how to use it.To participate, you need an active Surfshark subscription, which you can purchase on ourpricing page.How does the Surfshark referral program work?The Surfshark referral program is rather simple. Once you invite your friends and they stay with Surfshark forat least 31 days, you can claim a reward of your choice —free monthsadded to your Surfshark subscription or acommission fee payoutto your PayPal account.When choosing your reward, consider the following:The money rewarded depends on the price of the subscription your friend purchases, the commission rate, and the currency change rate at the moment of purchase. To make a payout, you must reach the payout target;The months rewarded depend on what kind of subscription your friend has purchased. If they purchase a monthly subscription, you’re both rewarded an additional month; if they purchase a longer subscription, you both gain 3 free months.NOTE: In some countries,onlyfreemonthsare available as a reward for referring your friend. For more information, check ourTerms of Service.How to refer your friend to SurfsharkEnter theRefer & earn tabin your Surfshark account.You can also access it by clickingReferat the top ofyour Surfshark accountpage.Copy & share your unique referral link with your friends.You can also find your referral link in theSurfshark desktop or mobile apps. To do so,Open the Surfshark app > Settings > Refer & earn.Your friendsmust be brand-new Surfshark subscribersand stay with Surfshark for at least 31 days.You get to claim a reward of your choice, and your friends get to enjoy free months depending on their subscription's length.How to claim your rewardsEnter theRefer & earn tabin your Surfshark account.You can also access it by clickingReferat the top ofyour Surfshark accountpage.Additionally, you can access this page from theSurfshark desktop or mobile apps. To do so,Open the Surfshark app > Settings > Refer & earnand click on thelink there.Now click on theRewards & payoutstab.If you have any rewards, you will see them in theReferralstab:Here, you can do the following:You canclaim all your rewards as moneyoras monthsby pressing one of these buttons respectively:NOTE: The action toclaim all your rewards as moneyoras monthsis irreversible – once clicked, a confirmation pop-up will appear.You can also claim each of the rewards individually once they areready to claimby pressingClaim.And choosing your preferred reward:If you choose to claim your rewards asfree monthsto your subscription, they will be applied immediately:If you choose to claim your rewards asmoney, you'll see the sum appear in yourWallet:It is important to note that you canmake a payoutonly once you've reached/or surpassed thepayout target:Once that is done, you can clickPay out:Thepayoutsare made viaPayPal. Once you pressPay outandConfirm, all the reward money accumulated in your wallet will be sent to yourPayPalaccount. The payout sumcannot be splitand may be affected by exchange rates, fees, or taxes.Name: enter yourfull name using only Latincharacters. It should consist ofat least two words. One word can not be shorter than 2 characters, and must be without any special symbols;Email: enter a valid PayPal email address that is no longer than34 characters.Afterward, you will get aconfirmationthat thereward money will reach your PayPal account within the first 10 business days of the following calendar month.You can monitor your payouts in thePayouttab. If the payout is marked asPending, it means that the money is on its way.If you notice that the payout is marked asFailed, the money you tried to cash out will be sent back to your wallet. In these cases we recommendchecking your PayPal account detailsand trying to make a payout again.If that does not work,copythePayout IDand contact ourCustomer Support.Now you know how to navigate and use the Surfshark referral program. If you'd like to learn more, check out ourSurfshark Refer and Earn FAQarticle.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360013512279-Refer-and-Earn Refer and Earn FAQ,"In this article, you'll find answers to frequently asked questions about Surfshark's Refer & earn program.Before you proceed, it is important to check which rewards you’re eligible to receive. To do so, check out theTerms of Service.This article will answer these questions:How does this program work?Why can I only claim months as a reward?How much can I earn?How do I receive my money?Does my friend get rewarded as well?How can I check the status of my referrals?How many months will I get?What's included in three extra months?When will I get my free months?How do you calculate how much money I get?Why can't I pay out yet?How long does it take to get my money after making a payout?How does this program work?To refer & earn, you need to share your unique referral link. Then, your referred person should follow the link, choose a subscription, and create a Surfshark account. After they stay for31 days, we’ll reward you with either money or free months for your subscription.If you choose money, you will receive a commission on your friends’ purchases, which will be added to your Surfshark wallet. For example, if your referred person bought a 24-month Surfshark One plan for $100, you’ll receive 20%, which is $20.Why can I only claim months as a reward?Unfortunately, due to region-based restrictions, the only reward option available is extra months to your subscription. For more information, check out ourTerms of Service.How much can I earn?There is no limit on the number of friends you can refer. You’ll receive a commission (excluding tax) from each friend’s purchased plan. The commission is based on the friend’s initial purchase, not later upsells or contract extensions. The most up-to-date commission amount is 20%.How do I receive my money?After you reach your wallet’s target, which is $25, you can make a payout to your PayPal account. We will then ask you to fill out your PayPal account details to receive the money.Please notewe operate in USD, so depending on your bank’s policies, you may incur additional fees and exchange rate differences. As a result, the reward amount you receive may be lower.Does my friend get rewarded as well?Yes! On top of any currently running deal, your friend will get:1 free month — if they purchase a 1-month plan;3 free months — if they purchase a 12-month plan;3 free months — if they purchase a 24-month plan.How can I check the status of my referrals?Go to theRewards & payoutstab. There, you will see the Referrals and payouts table, where you can track the status of your referrals.How many months will I get?You and your friend will get:1 free month — if your friend purchases a 1-month plan;3 free months — if your friend purchases a 12-month plan;3 free months — if your friend purchases a 24-month plan.What's included in the extra months?You'll get 1 or 3 free months of the Surfshark subscription you already have (Starter, One, or One+).When will I get my free months?Once your referred friend has been with us for 31 days, visit theReferralstable on your Rewards page to claim your months.How do you calculate how much money I get?We give you a percentage commission on your friend's initial purchase. We will use the commission rate that applied when your friend made their purchase. The commission is based on the initial purchase amount before taxes, with no upsells or extensions.Why can't I pay out yet?How long does it take to get my money after making a payout?",https://support.surfshark.com/hc/en-us/articles/23322021825042-Refer-and-Earn-FAQ What is IPv6?,"IPv6 is a version of the Internet Protocol. Internet protocols identify devices so all of them can have contact.At the moment,IPv4is the most prominent Internet Protocol. All of the current online services and websites are using it and require IPv4 support from the users. However, IPv4 is running out of possible address combinations. Therefore,IPv6is here to replace IPv4 once that happens.Fortunately, that will not happen anytime soon.NOTE:Surfshark does not support IPv6 addresses yet.Therefore, if an IPv6 address is forcibly appearing on your network,Surfshark cannot cover it. In most cases, Surfshark will do its best to protect you from an IPv6 leak. However,there is a chance that your IP may leak when using IPv6 with Surfhark.So, once you connect to a VPN, we recommendensuring your VPN connection is successful.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360011550159-What-is-IPv6 Getting started with Surfshark,"In this article, you will learn how to get started with Surfshark.There are a few things to cover to get the most out of your experience with Surfshark, such as finding out all about VPNs in general, installing the Surfshark app and connecting to VPN.You will need an active Surfshark subscription to follow along. Don’t have a subscription yet? Check outSurfshark plans.What is a VPN?A VPN (or a Virtual Private Network) is a technology that encrypts your data and routes your internet traffic through specific servers so thatyour IP addressand location are private.Surfshark VPN protects your privacy online from anyone who might want to snoop on you, from hackers to ISPs (Internet Service Providers) to governments and other third-party organizations. A VPN makes it much harder for anyone to monitor the websites you access, files you download, and services you use because all your data is encrypted.Read more aboutwhat a VPN is and how it works.Install the Surfshark appYou have to start by installing the Surfshark app on your device. We have tons of articles that will help you go through the setup process. Choose your device from the following list:WindowsmacOSLinuxAndroidiOSRouterAndroid TVFirestickDon’t see your device in this list? Check out ourfull Applications guide.Connect to the VPNNOTE:Surfshark applications share an identical connection procedure on any device.When youlog inon the Surfshark app, you will see a big blueConnect button, which will connect you to either the nearest or the fastest server.If you want to connect to a specific location, you will find a list of servers on the left side of the application.You may be interested in:",https://support.surfshark.com/hc/en-us/articles/5858205960210-Getting-started-with-Surfshark How to set up Surfshark VPN on Windows,"In this tutorial, you will learn how to install the Surfshark VPN Windows app on your device. You will need a Windows device running Windows 7 or later and an active Surfshark subscription, which you can purchase on ourpricing page.If you are usingWindows 7 or 8, you will need todownload the Windows Legacy version Surfshark app.Download the Surfshark appYou candownloadtheSurfshark VPN appfor Windowshere.Clicking thedownloadbutton on the Windows VPN app will start the download:If your Windows device's processor's structure is ARM64, download the second option.Once the download is complete, locate the installation file on your device. It will likely be in your device'sdownloadsfolder:Install the appDouble-click theSurfshark.Setupfile:The computer will ask if you 'want to allow this app to make changes to your device.’ Clickyes:Wait until the automatic installation is finished:When the installation is complete, wait a few seconds. The app will start automatically:Log into the appOnce the app is open,log inas an existing user. If you don’t have a subscription yet, you can get it by clicking on thecreate accountbutton:Presslog inand enter the email address and password you used when registering. Clicklog inagain:If you've enabledtwo-factor authenticationfor your account, you will need toenter a 2FA code.Enter your authentication code and pressverify:Connect to the VPNOnce you log in, you will see the main dashboard of the Surfshark app:You can start by clicking onquick-connect. It will connect you to the fastest location, which is usually the closest to your country of residence:Here, you can also see the recently used servers and all the locations you can connect to. Once you are connected, you can also disconnect or pause the connection.The first way to change your preferred connection location is by pressing thechangebutton:The second way to change your preferred connection location is to go to thesettings > VPN settings > quick-connect. Once you click on it, you'll find a list of locations to choose from, along with the nearest and fastest ones.Once you make your choice, it will be reflected like this:Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose a server, click on it, and that's it.To favorite a location, click on the star icon next to it:Once you do so, the location will appear at the top of the list in thefavouritessection:You can also seeStatic IP,Dedicated IP, andMultiHoptabs at the top of your Surfshark app:Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Dedicated IP– you will have a dedicated IP address that is yours only. You have to purchase it separately.Running a speed and latency test will help you choose the best server to connect to. You can find Sufshark’s inbuilt speed and latency test atsettings > VPN settings > Speed test:Choose your preferred list of servers to test. You can testrecommended,favorite,recentlyused, andotherlocations. Once you select the list, clickrun testat the bottom right of the window:A few seconds later, test results will show up. Locations with higher Down/Up speeds and low latency will provide the best VPN performance.Manage Surfshark featuresOn the left side of the app, you can see 4 additional Surfshark features. You must have anactive Surfshark ONE subscription to use them:Here, you can find the following:Surfshark Alert– a tool that alerts you immediately if your personal information (such as email, identification number, or credit card details) appears in breached online databases.Surfshark Search– a tool that helps you search without leaving a trace. It offers purely organic search results and prevents tracking and targeted ads.Surfshark Antivirus– a tool that protects your device from viruses and malware (malicious software). It offers real-time protection, performs scans, and more.Alternative ID– a tool that generates a brand-new identity and an email to use online. Provides name & email protection, reduces spam emails, and more.Manage Surfshark settingsYou can customize the Surfshark app according to your preferences.Open thesettingstab and selectapp settings:Here, you can do the following:Enabledark mode.Change the app language.See the current app version.Configure thenotificationssettings and send crash reports.InVPN settings, you can make some more advanced changes:Here, you can do the following:EnableAuto-connect.EnableLaunch app on startup.The Surfshark app will launch whenever you turn on your computer.Change theconnection protocol.EnableCleanWeb.It’s a feature that blocks ads, trackers, malware, and phishing attempts.EnableKill Switch.It's a feature that protects you from unexpected VPN disconnections.Enable or disable theNoBorders. It’s a feature that helps you connect in network-restrictive environments.Access theBypasser. It’s a feature that allows specific apps & websites to bypass the VPN tunnel.Enable theRotating IP.This feature changes your IP address to the chosen location every 5 to 10 minutes without disconnecting from the VPN.EnableDiscover on LAN(orInvisible on LANin older versions). This feature makes your device undetectable by other devices on the same network.Manage Surfshark Tray menuEven if you close the Surfshark app's main window, its minimized version will stay active in theSystem Tray. It will remind you if the VPN is connected or not.If the Surfshark icon is green, you’reconnected.If the Surfshark icon is gray, you’redisconnected.You will find it in the Windows System Tray. You can drag it from the System Tray to the taskbar so that it always stays visible.It also allows you to instantly switch to a different location or manage other settings, such as auto-connect or Kill Switch.Ensure your connection is successfulLet’s see ifyour connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.Keep all devices safeYou may also be interested in:How to make sure if my connection was successfulHow to fix unable to connect issues on WindowsHow to reinstall the Surfshark application on Windows",https://support.surfshark.com/hc/en-us/articles/360009416914-How-to-set-up-Surfshark-VPN-on-Windows How to set up Surfshark VPN on macOS,"NOTE:The video above reflects an older version of Surfshark and will be updated in the future.In this tutorial, you will learn how to install the Surfshark VPN macOS app on your device.You will need a macOS device runningmacOS 10.15 (Catalina)or later and an active Surfshark subscription. Don't have a Surfshark subscription yet? Get it on the Surfsharkpricing page.NOTE:If you are using an older macOS version, check our article onSurfshark macOS support.Install the Surfshark appFind the Surfshark VPN app in theApp Store. One way to do that is to open the App Store on your Mac and search for Surfshark using the search bar. Alternatively, you can getSurfshark for macOSfrom the App Store page:Click thegetbutton:The app will be downloaded and installed automatically.Once the installation is complete, clickopen:Log into the appOpen the app. First, you will need to presslog in:Enter the email address you used when registering and your password. Clicklog in:Connect to the VPNOn the Surfshark app homepage, tap Connect, and the app will connect you to the fastest VPN server available:You will get a pop-up as in the picture below. Enter yourMac User password(the one you would use to unlock your Mac) and choosealways allow.When connecting the first time, Surfshark will need to add VPN configurations to your device. That is necessary so that Surfshark would be able to create and maintain the VPN connection on your device.If your connection was successful, you should see theconnectedstatus. To disconnect, click thedisconnectbutton. Topausethe connection, clickpause:You can switch your default quick-connect server to a server of your choice by pressingchange:Choose thefastest serveror thenearest country, or scroll down and pick a server from thelocationslist:Manage Surfshark locationsSurfshark has 3,200+ servers in 100 countries. Choose a server, click on it, and you'll be connected.You will find the list of Surfshark locations on the left side of your Surfshark app. Use the search bar or scroll down until you find the location you need. Click theflag icon, and the app will instantly connect to that location.If you want Surfshark to remember your favorite locations, press thestaron the right side:This server will now appear in the list of yourfavoriteservers:You may have noticedStatic IP,Dedicated IPandMultiHoptabs at the top.Here’s what they do:Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Dedicated IP– you will have a dedicated IP address that is yours only. You have to purchase it separately.Manage Surfshark settingsYou can customize the Surfshark app according to your preferences.Go to thesettingspage of your Surfshark app to access all the necessary settings and features:Selectapp settings:Here, you can do the following:Enabledark mode.Change the app language.See the current app version.Configure theNotificationssettings and send crash reports.Choose whether the Surfshark icon appears in the dock or the status bar.Select whether the app launches on startup.InVPN Settings, you can make some more advanced changes:Here, you can do the following:EnableAuto-connect.Configure which server you connect via theQuick-connectfeature.Change theconnection protocol.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Enable or disable theNoBorders. It’s a feature that helps you connect in network-restrictive environments.Enable theRotating IP. This feature changes your IP address to the chosen location every 5 to 10 minutes without disconnecting from the VPN.EnableDiscover on LAN(orInvisible on LANin older app versions). This feature makes your device undetectable by other devices on the same network.Clickmy account.Here, you can do the following:Check your current subscription plan.Deleteyour account.Change yourpassword.Enterlogin code.Lastly, click onget help:Here, you can:Enter our Help Center by pressingBrowse guides.Read ourPrivacy policyandTerms of service.Reset VPN profilewhen experiencing issues with connectivity.Senddiagnosticsto the support team.Manage Surfshark featuresOn the left side of the app, you can see 4 additional Surfshark features. You must have anactive Surfshark ONE subscription to use them:Here, you can find the following:Surfshark Alert– a tool that alerts you immediately if your personal information (such as email, identification number, or credit card details) appears in breached online databases.Surfshark Search–a tool that helps you search without leaving a trace. It offers purely organic search results and prevents tracking and targeted ads.Surfshark Antivirus– a tool that protects your device from viruses and malware (malicious software). It offers real-time protection, performs scans, and more.Alternative ID– a tool that generates a brand-new identity and an email to use online. Provides name & email protection, reduces spam emails, and more.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360022825034-How-to-set-up-Surfshark-VPN-on-macOS How to set up Surfshark VPN on Android,"In this tutorial, you will learn how to set up the Surfshark VPN app on Android.You will need an Android device runningOS 5.0or later and an active Surfshark subscription, which you can purchase on theSurfshark plans & pricing page.Download and install the Surfshark appFind theGooglePlay Storeapp on your device and open it:TypeSurfsharkinto the search bar and choose the first result on the list.TheSurfshark VPNapp page will open. Clickdownloadorinstall,and the installation will complete in a few moments:Log into the appOpen the app immediately, or go back to your phone's home screen. TheSurfshark VPNapp will be there or in the applications list. Open the newly installed app:If you have purchased your Surfshark VPN subscription already, pressLog in:If you do not have a subscription, tap onCreate accountor check ourplans & pricing page.Enter the email address you used when registering and your password, and clicklog in:Connect to the VPNOnce you log in, you will see the main dashboard of the Surfshark app.You can start by clicking the bluequick-connectbutton, and your app will connect to the fastest server available:You can switch your default quick-connect server to a server of your choice by pressingchange:Choose thefastest serveror thenearest country, or scroll down and pick a server from thelocationslist:Once you tap thequick-connectbutton, you will be asked to allow Surfshark VPN to set up a VPN connection. This is necessary for Surfsharkto create and manage the VPN tunnel. Tapok:When your app successfully connects to a VPN, you will see the connection status on the main screen.You may also noticeakey iconat the top of your screen. That indicates you're connected to the Surfshark VPN:In order to disconnect from the VPN, click thedisconnectbutton. To temporarilypausethe connection, tappause:Tapon the highlighted area and drag it to the top for more information about yourconnection:Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.Go to thelocationssection on your Surfshark app and pick any location:Tap on theflag iconof your preferred country, and the app will instantly connect to that location.You can check location latency by tapping on thespeedometer iconwhile disconnected. This will display the current latency for each location on the list. A lower number means a more stable connection to that location:You may have noticedStatic IP, Dedicated IP,andMultiHoptabs at the top of your Surfshark app:Here’s what they do:Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can choose either of these servers.Dedicated IP– you will have a dedicated IP address that is yours only. You must purchase it separately.If you want Surfshark to remember your favorite locations, press the star on the right side. This server will now appear in the list of yourfavouriteservers:Manage Surfshark featuresOpen theProductssection in your Surfshark app. You can see 4 of Surfshark's additional features. To use them, you have to have anactive Surfshark ONE subscription:Here, you can find the following:Surfshark Alert– a tool that alerts you immediately if your personal information (such as email, identification number, or credit card details) appears in breached online databases.Surfshark Search–a tool that helps you search without leaving a trace. It offers purely organic search results and prevents tracking and targeted ads.Surfshark Antivirus– a tool that protects your device from viruses and malware (malicious software). It offers real-time protection, performs scans, and more.Alternative ID– a tool that generates a brand-new identity and an email to use online. Provides name & email protection, reduces spam emails, and more.Manage Surfshark settingsYou can fine-tune your Surfshark app to your personal preferences. It also contains all the necessary settings to customize and troubleshoot your VPN connection.Open thesettingspage on the Surfshark app:Tap onVPN settings. Here, you can fine-tune the Surfshark app to your preferences:Here, you can do the following:EnableAuto-connect.Configure which server you connect via theQuick-connectfeature.Change theconnection protocol.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Enable or disable theNoBorders. It’s a feature that helps you connect in network-restrictive environments.Access theBypasser. It’s a feature that allows specific apps & websites to bypass the VPN tunnel.In theVPN settingstab, you can also findadvanced settings:Here, you can:Enable theDiscover on LAN(orInvisible to LANfor older versions). It’s a feature that makes your device undetectable by other devices on the same network.Enable theRotating IP. This feature changes your IP address to the chosen location every 5 to 10 minutes without disconnecting from the VPN.Enable or disable theNoBorders. It’s a feature that helps you connect in network-restrictive environments.EnableOverride GPS location. This feature willmatch your GPS location with your chosen server's location.EnableSmall packets. This feature improves your connectivity when using slower networks.Selectapp settings:Here, you can do the following:Changeapp appearance.Change the app language.See the current app version.Configure theNotificationssettings and send crash reports.Choose whether the app sends analytics of usage data.Switch to themyaccounttab:Here, you can do the following:Check your current subscription plan.Log outof your account.Change yourpassword.Enterlogin code.Tap onget help:Here, you can:Enter our Help Center by pressingBrowse guides.Read ourPrivacy policyandTerms of service.Reset VPN profilewhen experiencing issues with connectivity.Senddiagnosticsto the support team by pressingReport a bug.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360010921959-How-to-set-up-Surfshark-VPN-on-Android How to set up Surfshark VPN on iOS,"Note:The video above reflects an older version of Surfshark, which will be updated in the future.In this tutorial, you will learn how to install the Surfshark VPN app on your iPhone or iPad.To follow the instructions, you will need to have an iOS device runningiOS 13or later and an active Surfshark VPN subscription. You can purchase a subscription on ourpricing pageif you don't have it yet.To follow the instructions in this tutorial, you will need to have an iOS device runningiOS13or later and an active Surfshark VPN subscription. If you don’t have a subscription yet, you can purchase it on ourpricing page.Install the Surfshark appLocate theapp Storeapp on your device andopenit:Search forSurfsharkand tap on thedownloadicon. Once you do, the installation will start:Log into the Surfshark appOnce the installation is complete, close the App Store and locate theSurfsharkappon your device. Tap the Surfshark icon, and the app will open:If you already have an active subscription,log in as anexisting user:If you don't have the subscription yet, feel free tosign upby clickingcreate account:Enter your registered email and password and taplog in:Connect to the VPNOnce you log in, you will land on the Homepage of your Surfshark app.When making a VPN connection for the first time, Surfshark will need to add VPN configurations to your device. This is necessary for Surfshark to create and manage the VPN tunnel.Once you tap connect, you will get a pop-up. Make sure to tapallow:Connectto one of Surfshark's servers. You can simply tap thequick-connectbutton, and the app will connect you to the fastest server available:You may also choose the fastest server or the nearest country as your default location. To do that, tap thechangebutton:Choose between thefastest,thenearestserver, orany locationof your choice. Yourquick-connectlocation will save automatically:You will receive a notification once the connection is successful. The connection status will also appear on the homepage of your Surfshark app.If it says ""connected and safe,"" your internet connection is secured:Here, you can see your VPN IP address, the protocol in use, and the total time you are connected to the VPN.Manage Surfshark locationsSurfshark has over3200 servers in 100 countries.Choose the server, click on it, and that's it!To manually choose a server, go to thelocationstab. You will find the full list of Surfshark locations. Tap on theflagicon of your preferred location to connect to it:You can also favorite the locations of your choice by tapping thestaron the right of it.Your favorite locations will then appear at the top of thelocationstab list:You can also seeStatic IP,MultiHop, andDedicated IPtabs at the top of the Surfshark app:Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can choose either of these servers.Dedicated IP– you will have a dedicated IP address that is yours only. You must purchase it separately.Manage Surfshark featuresOpen theonetab in your Surfshark app. You will find 3 products there. To use them, you have to have anactive Surfshark ONEsubscription:Surfshark Alert– a tool that alerts you immediately if your personal information (such as email, identification number, or credit card details) appears in breached online databases.Alternative ID– a tool that generates a brand-new identity and an email to use online. Provides name & email protection, reduces spam emails, and more.Surfshark Search–a tool that helps you search without leaving a trace. It offers purely organic search results and prevents tracking and targeted ads.Manage Surfshark settingsManage the Surfshark app according to your preferences.Open thesettingstab at the bottom right:TheEarn free monthsenable you to get free months of Surfshark by recommending it to your friends. Open it to get a unique link to share or find the rewards.Learn how to join the Surfshark referral program.Select theVPN settings:Here, you can do the following:Change theconnection protocol.EditQuick-connect allows you to choose which location to connect todirectly from the main screen.EnableSurfshark CleanWebfeature. It blocks ads, trackers, malware, and phishing attempts.EnableAuto-connect. The app automatically connects you to the VPN as soon as it finds a Wi-Fi or ethernet connection or if you restart the app.Enable theSurfshark Kill Switch feature.It protects you from unexpected VPN disconnections.Access theSurfshark Bypasser feature. It websites to bypass the VPN tunnel.By scrolling down lower inVPN settings, you can also findadvanced settings:Here, you can do the following:EnableRotatingIP. This feature changes your IP address to the chosen location every 5 to 10 minutes without disconnecting from the VPN.Enable theSurfshark NoBorders feature. It helps you connect in network-restrictive environments.Enable Discover on LAN (orInvisible on LANin the older versions of the app). This feature makes your device undetectable by other devices on the same network.Go back and switch tomy account:Here, you will find all the information about your subscription and the option to delete your account:Now, tap onapp settings:Here, you can see the current version of your Surfshark app, change theApp's appearance(dark, light, or one that follows your device's theme), change theApp language, and, finally, configure whichnotificationsare visible:Lastly, there is theget helptab:Here, you can do the following:Contact our customer support.Manage your previous conversations with Surfshark support agents.Provide diagnostics from your Surfshark app if you experience an issue.Reset your VPN profile.Accessing our Help Center guides.Access our Privacy policy and Terms of service.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360010801220-How-to-set-up-Surfshark-VPN-on-iOS How to set up Surfshark on Linux,"NOTE:The video displays an older version of Surfshark.Surfshark on Linux is available on Snapcraft and Flathub app stores! Get it fromSnapcraftorFlathub.If this is not for you, this tutorial will help you install the Surfshark application on your Linux device manually. You will need a Linux device and an active Surfshark subscription, which you can purchase on ourpricing page.Currently supported distros:DEBIAN 11or higherUBUNTU 20.04or higherMINT 20or higherAdvanced requirements:GNOME, KDE, and XFCE desktop environmentsSystemd or SysVinit service managersAMD64 or ARM64 architectureInstall the applicationOpen the Terminal on your Linux device by clickingCTRL+ALT+T.Now, type in the following commands:curl -fhttps://downloads.surfshark.com/linux/debian-install.sh--output surfshark-install.sh#gets the installation scriptcat surfshark-install.sh#show script’s contentsh surfshark-install.sh#installs surfsharkUpdate the applicationThe Surfshark application will always check for new updates automatically. However, it is also possible to update it manually if you wish to.To update the application manually, enter the following commands into the Terminal:sudo apt-get updatesudo apt-get --only-upgrade install surfsharkConnect to the VPNOnce you open up the app and click onLog in as an existing user.After you log in, you will see the main screen of the Surfshark app.Here you can connect to a location of your choice by pressing on the flag icon, or, you can press onQuick-connect. You can change theQuick-connectlocation by pressing theChangebutton next to it.Additionally, you canfavoritethe locations of your choice by pressing the star icon next to it. Once you do, it will appear at the top of your locations list for easier access.At the top left of the app window, you can search for a location of your choice or toggle betweenMultiHopandStatic IPlocations.Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Manage Surfshark featuresClick onSettingsand you'll find all the options you can configure in the Surfshark app.InVPN settings, you can configure connection settings.Here, you can do the following:EnableAuto-connect.EnableQuick-connect.Change theconnection protocol.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Next, click onApp settings.Here, you can do the following:Change your application'sAppearance.Change the app language.See the current app versionToggle the option forLaunch app on startup.Click onMy account.Here, you can do the following:Change your password.Check yourplan detailsand thelinked accounts.Choose the option toenter the login code.Lastly, there is theGet helptab.Here, you can do the following:Access ourHelp Center.Senddiagnostics.Contact live support.Resetyour VPN profileCheck Surfshark's ToS.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/5067279648146-How-to-set-up-Surfshark-on-Linux How to set up Surfshark VPN on Linux (Legacy version),"In this tutorial, you will learn how to install the Surfshark VPN client on your Linux device.You will need a computer running Ubuntu or Debian operating system and an active Surfshark subscription. Don't have one yet?Get a Surfshark plan.Install theVPN clientRight-clickhere, copy the link, and paste it into the terminal next to the command as shown below:sudo wget [insert the copied link]After the download is complete, enter the command belowsudo dpkg -i [insert the downloaded file name]If you are usingUbuntu, continue the installation as shown below. Onother Linuxdistributions, open theTerminaland proceed tostep 5.After a successful installation, the whiteInstallbutton will turn into a redRemovebutton (see the picture above).Open the terminal. You can do that by pressingCtrl+Alt+Tkeys or navigating to it in your apps menu.First, type this command and press Enter:sudo apt-get updateThen install Surfshark VPN by entering this command:sudo apt-get install surfshark-vpnConnect to the VPNTo run Surfshark VPN, type this command in the Terminal:sudo surfshark-vpnYou'll need to enter yourcomputer root user's passwordto continue with the Surfshark client. This is necessary for Surfshark to be able to create and manage the VPN tunnel.After that, enter theemail addressyou used when registering and clickEnter. Then type yourpasswordand pressEnteragain.You will see a full list of Surfshark locations. A number identifies each location. To select a location, type thenumber next toit to the terminal and pressEnter.Surfshark for Linux usesOpenVPNprotocol. You can choose between two options:UDPandTCP. We recommend UDP for better speeds and it is suggested by default, so you can continue by pressingEnter.You're connected. You can see the connection status and your new IP.You can nowclosethe terminal orminimizeit. It doesn't have to be open for Surfshark to run in the background.To disconnect, open the terminal and enter this command:sudo surfshark-vpn downOther commandsThese are all the commands that will allow you to control your Surfshark client:Toprintall Surfshark commands in the terminal:sudo surfshark-vpn helpTocheckyour connectivity status:sudo surfshark-vpn statusTodisconnectfrom Surfshark VPN:sudo surfshark-vpn downToquick-connectto your Optimal location:sudo surfshark-vpn attackTolog outof the client:sudo surfshark-vpn forgetToconnect to a MultiHoplocation:sudo surfshark-vpn multiTouninstallSurfshark:sudo apt-get remove surfshark-vpnEnsuring the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017418334-How-to-set-up-Surfshark-VPN-on-Linux-Legacy-version How to set up Surfshark VPN on Chromebook,"In this article, you will learn how to install the Surfshark VPN app on your Chromebook device.You will need a Chromebook device and an active Surfshark subscription, which you can purchase on Surfsharkpricing page.Download and install the Surfshark appOpen theGoogle Play Storeapplication.TypeSurfsharkin the search bar on top.Suggestions will show up. Click onSurfshark VPN – Secure VPN for Privacy & security.Click theInstallbutton at the top-right corner. The installation will start. Wait until the app finishes the installation process.Log into the Surfshark appFind the app on the page of all apps on your Chromebook. Click on theSurfsharkicon to launch the app.When the app starts, you will need to log in. If you already have an account, click theExisting user? Log inbutton.Enter your credentials and then click theLog inbutton.Connect to your Surfshark appOnce logged in, you will see the main page of the Surfshark app. Here, you can see the status of the VPN and theConnectbutton. If you click it, it will immediately connect you to one of our servers.If you wish to connect to a specific location, click onLocationsand then click on your preferred location.After you click on the location, you will return to the main screen of Surfshark, where you will see the connection status.If you want to check if Surfshark is still running, you can see that in the system tray of your ChromebookYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360011973460-How-to-set-up-Surfshark-VPN-on-Chromebook How to set up Surfshark on Amazon Fire TV Stick,"In this tutorial, you will learn how to install theSurfshark VPN appon your Fire TV Stick or Fire TV.To set up Surfshark on Firestick, you will need to have a 2nd or 4K generation Fire TV device and an active Surfshark VPN subscription.If you don’t have a subscription yet, you can purchase it onSurfshark pricing page.Install the Surfshark appClick on the homepage of your Fire TV andnavigate to thesearch bar.Search forSurfshark.Click on theSurfshark appicon in the search results.Click theDownloadbuttonto start downloading the application onto your Firestick device. As soon as the download is complete, the app will be installed automatically.Log in to the appOnce the installation is complete, you can either clickOpenor locate the app in your device'sApplicationslist.ClickLog in.Enter the email address you used when registering and your password. ClickLog in.Alternatively, you can log in using the Surfshark app on your mobile device. To do that, open your phone's camera device and take a picture of the QR code, or press onOr enter a login code, which you can find by going toSettings > Account > TV login, and enter thecodeyou see on the Surfshark app.Connect to the VPNOnce you log in, you will see the homepage of the Surfshark app. Here, you can see the VPN connection status, the list of locations, and a button to connect to the VPN.Press theQuick-connectbutton, and the app will instantly connect to the fastest server available.When connecting to a VPN server for the first time,accept the connection requestin the pop-up window by pressingOK.You can also connect to theFaster serveror theNearest country.To do so, click on the button of your preference, as indicated below.As soon as you connect, you will see the connection status on the app's homepage.If it is green and saysCONNECTED, your internet connection is secured.Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.You will find the list of locations on the left side of your screen. Use thesearch baror scroll down until you find a specific country. Click on theflag iconof your preferred location, and you will instantly connect to it.If you want Surfshark to remember your favorite locations, press thestaron the right side of the location. Now this server will appear in the list of yourFavourites.Thebubble iconnext to the star indicates how loaded the Surfshark servers are in a specific location; in other words, how many people are connected to servers in that location.The first bubble in this picture indicates that Surfshark servers in Germany are under a heavy load at the moment. The second bubble shows that only a few people are connected to Surfshark servers in Japan.You may have noticedStatic IPandMultiHoptabs at the top of your Surfshark app.Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Manage Surfshark featuresIn the features tab, you'll find two features.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.AccessSurfshark Bypasser. It’s a feature that allows specific apps & websites to bypass the VPN tunnel.Manage Surfshark settingsYou can customize your Surfshark app to suit your personal preferences. Go to theSettingstab.Click onVPN settings.Here, you can:EnableAuto-connect.Select yourQuick-connectlocation.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Change theVPN connection protocol.EnableSmall packets. This feature improves your connectivity when using slower networks.Click onMy account.Here, you can do the following:Check your current subscription plan.Log outof your account.Enterlogin code.Switch toApp settings.Here, you can do the following:Change the app language.See the current app version.Choose whether the app sends crash reports.Choose whether the app sends analytics of usage data.Send diagnostics.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website. If you're interested, we have a more in-depth guide forVPN testingand a dedicated article in caseSurfshark is not working on your Firestickdevice.Stay safe onlineEnhance your online privacy by connecting to our wide variety of servers and  industry-leading security featuresGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360018591494-How-to-set-up-Surfshark-on-Amazon-Fire-TV-Stick How to set up a manual WireGuard® connection on iOS,"In this article, you will learn how to set up a manual WireGuard® connection on your iOS device.You will need a device running the iOS operating system, the WireGuard app, and an active Surfshark subscription, which you can purchase on ourpricing page.Get your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.I have a key pairOpen Safari or any browser on your iOS device, and go toSurfshark's login page. TapProducts > VPN > Manual setup > Desktop or mobile > WireGuardClick onI have a key pair.Enter anamefor your public key and tapNext.Enter your public key and hitSave.Finally, hitChoose a Location, select a server to which you like to connect, andDownloadthe configuration file.I don't have a key pairOpen Safari or any browser on your iOS device, and go toSurfshark's login page. TapProducts > VPN > Manual setup > Desktop or mobile > WireGuardSelectI don't have a key pair.Tap onGenerate a new key pair.Once the key pair has been generated, selectChoose a Location.Lastly, select a server to which you like to connect and clickDownload.Download WireGuard and connect to the VPNOpen the App Store, type inWireGuard, and download the WireGuard application.Once the download is finished, open the application and selectAdd a tunnel.Find the configuration file you've downloaded earlier and import it.In the next pop-up, clickAllow.Lastly, to connect or disconnect from the VPN, toggle the button next to the location.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/7162567821586-How-to-set-up-a-manual-WireGuard-connection-on-iOS How to set up Surfshark VPN on Linux Manjaro,"In this tutorial, you will learn how to install the Surfshark OpenVPN client on your Manjaro device.You will need a computer running theLinux Manjarooperating system and an active Surfshark subscription, which you can purchase onSurfshark's pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email address and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup. This is the page where all the details required for manual connection are stored.ClickDesktop or Mobile > OpenVPN. Proceed to theCredentialstab.NOTE:Keep this tab open as we'll need it for later.Choose a Surfshark serverOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Downloadconfiguration files by clicking on thearrow pointing downwardsnext to your chosen location.Choose which file to download:UDPorTCP.These are 2 different VPN protocols. We recommend the UDP protocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Download CertificatesUnder theLocationstab, scroll to the very bottom of the page until you seeCA&TLS certificates.Click on theDownloadbutton on the right side.In the new pop-up, click onSave Fileand pressOK.Once downloaded,extractthe two files onto your desktop.Install the Surfshark VPNOpen theTerminalon your Manjaro device.Enter the following command to install theNetwork Manager for the OpenVPN Client:pacman -Q networkmanager-openvpnIf the Network Manageris already on your device, you will see the following command:networkmanager-openvpn 1.8.6-1(the version number could be different depending on your system's version).If the Network Manager isnotinstalled,runthe following two commands:pacman -S networkmanager-openvpnsystemctl restart NetworkManagerClick theNetworksicon on the bottom right corner of your screen, then click onVPN Connections, andAdd a VPN connection.In the new window, change the connection type toImport a saved VPN configurationand hitCreate.Navigate to the location where you have downloaded the configuration file (refer toChoose a Surfshark serversection in this article) and hit on Open at the top-right corner.Select the authentication type asPassword.Enter the Surfshark Service credentials (refer toGet your credentialssection in this article) and clickSave.Connect to the VPNClick theNetworkicon again, go toVPN connections. Click on the Surfshark VPN configuration to connect.You will see a notification at the top-right corner of your desktop stating that your connection has been established successfully.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360019774880-How-to-set-up-Surfshark-VPN-on-Linux-Manjaro How to set up the Surfshark browser extension on Chrome,"In this tutorial, you will learn how to install and use the Surfshark VPN extension for the Chrome browser.You will need a Surfshark subscription, which you can find onSurfshark's pricing page, and a Chrome browser.Install the Surfshark extensionDownload the VPN Chrome extensionfrom our website, or find the Surfshark extension at the Chrome web storeVPN Extension download page.ClickAdd to Chrome.A pop-up window will ask you to confirm the installation.PressAdd extension.For easier use, we recommend pinning the Surfshark extension to your browser's toolbar. To do so, click on theextensionsicon.Click thepinbutton.Once done, you'll see the Surfshark VPN Extension on your toolbar.Log into the extensionClick on the Surfshark icon at the top right of your browser. PressLog in.You will be redirected to Surfshark's webpage, where you'll have to enter your account'susernameandpassword.PressLog in, and you'll be able to use the extension.If you need further instructions – we have an in-depthSurfshark loginguide.Connect to Surfshark VPNRight after logging in, you will see the VPN dashboardof the Surfshark browser extension.Clicking theQuick-connectbutton will connect you to the closest geographical location.As soon as you connect, the connection status will change toConnected.You can disconnect by clicking theDisconnectbutton. Alternatively, you can also click onPauseto temporarily pause the VPN connection.Manage Surfshark server locationsOn theVPNtab, you can see all the availableLocations.You can also click on the star icon next to a location to make it a favorite. Once you do so, it will appear at the top of the locations list under theFavouritessection.Use thesearch barat the top or scroll down the list until you find your preferred country.Click on theflagicon, and the extension will instantly connect to your chosen location.Manage Surfshark features and settingsClick on thecogicon forSettings.InVPN settings,you can:Configure which country you connect to when you pressQuick-connectToggle theWebRTCfeature, which prevents websites from using WebRTC to discover your IP and locationSet the extension to connect upon the launch of the browserAtCleanWebsettings, you can toggle Ad and Cookie pop-up blockers.In theMy accounttab, you can find your subscription details, change your password, or enter a login code for the extension.In theApp settingstab, you can change the extension's language and change the app's appearance – from light mode to dark mode.In theBypass listtab, you can configure which websites bypass the VPN connection. You can also configure which websites are affected byCleanWeb.Lastly, there are theGet helpandEarn Free Surfsharktabs. In theGet helptab, you can read Surfshark's ToS and contact our support team. In the latter, you can find out about ourreferral program.Ensure your VPN connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003074474-How-to-set-up-the-Surfshark-browser-extension-on-Chrome How to set up the Surfshark browser extension on Edge,"In this article, you will learn how to install and use theSurfshark VPN extension on the Edgebrowser.You will need Microsoft Edge and an active Surfshark subscription. If you don’t have one, you can purchase it onSurfshark pricing page.Install the extensionVisit the Microsoft store to find theSurfshark VPN Edge browser extension. Once there, press theGETbutton.In the following pop-up, selectAdd Extension.The Surfshark VPN extension will install in a few seconds.For easier use, we recommend pinning the Surfshark extension to your browser's toolbar. To do so, click on theextensionsicon. Then, locate Surfshark and press on theEyeicon.Once done, the extension will appear on the toolbar.Log in to the extensionClick on the Surfshark icon at the top right of your browser. PressLog in.Now, you will be redirected to Surfshark's webpage, where you'll have to enter youraccount's usernameandpassword.Once done, pressLog in, and you'll be able to use the extension.Connect to the VPNOn the Surfshark extension dashboard, click theQuick-connectbutton. It will connect you to the closest geographical location.As soon as you connect, the connection status will change toConnected.You can disconnect by clicking theDisconnectbutton. Alternatively, you can also click onPauseto temporarily pause the VPN connection.Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.On theVPNtab, you can see all of the availableLocations.To favorite a location, click on the star icon next to it. Once you do so, the location will appear at the top of the list in theFavoritessection.Use the search bar at the top or scroll down the list until you find your preferred country.Click on theflag icon, and the extension will connect you to your chosen location.Manage Surfshark features and settingsClick on thecogicon forSettings.InVPN settings,you can:Configure which country you connect to when you pressQuick-connectToggle theWebRTCfeature, which prevents websites from using WebRTC to discover your IP and locationSet the extension to connect upon the launch of the browserAtCleanWebsettings, you can toggle Ad and Cookie pop-up blockers.In theMy accounttab, you can find your subscription details, change your password, or enter a login code for the extension.In theApp settingstab, you can change the extension's language and change the app's appearance – from light mode to dark mode.In theBypass listtab, you can configure which websites bypass the VPN connection. You can also configure which websites are affected byCleanWeb.Lastly, there are theGet helpandEarn Free Surfsharktabs. In theGet helptab, you can read Surfshark's ToS and contact our support team. In the latter, you can find out about ourreferral program.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/4403037914770-How-to-set-up-the-Surfshark-browser-extension-on-Edge How to set up Surfshark browser extension on Firefox,"In this tutorial, you will learn how to install and use the Surfshark VPN extension for Firefox browsers.Install the Surfshark extensionFind theSurfshark extensionin the Firefox add-ons store.If you can not find the Surfshark extension by following the linked page, please follow this tutorial onhow to install the Surfshark extension manually.In the search box, type inSurfsharkand look for theSurfshark VPN Extension. Once you find it, click onAdd to Firefox.For easier use, we recommend pinning the Surfshark extension to your browser's toolbar. To do so, click on theextensionsicon. There, locate theSurfshark VPN Extensionand click settings next to it. Once you do, an optionPin to Toolbarwill appear.Now, you will see the Surfshark VPN extension at the top of your browser.Log into the extensionClick on the Surfshark icon at the top right of your browser. PressLog in.Now, you will be redirected to Surfshark's webpage, where you'll have to enter your account'susernameandpassword.Once done, pressLog in, and you'll be able to use the extension.Connect to the VPNClicking theQuick-connectbutton will connect you to the closest geographical location.As soon as you connect, the connection status will change toConnected.You can quickly disconnect by clicking theDisconnectbutton. Alternatively, you can also click onPauseto temporarily pause the VPN connection.Manage Surfshark locationsSurfshark has 3200+ servers available in 100 countries. Choose the server, click on it, and that's it.On theVPNtab, you can see all of the availableLocations.To favorite a location, click on the star icon next to it. Once you do so, it will appear at the top locations list under theFavouritessection.Use thesearch barat the top or scroll down the list until you find your preferred country.Click on theflagicon, and the extension will instantly connect to your chosen location.Manage Surfshark features and settingsClick on thecogicon at the bottom of all other left sidebar icons forSettings>VPN settings.Here you can:Configure which country you connect to when you pressQuick-connectToggle theWebRTCfeature, whichprevents websites from using WebRTC to discover your IP and locationSet the extension to connect upon the launch of the browserAtCleanWebsettings, you can toggle Ad and Cookie pop-up blockers.In theMy accounttab, you can find your subscription details, change your password, or enter a login code for the extension.In theApp settingstab, you can change the extension's language and change the app's appearance – from light mode to dark mode.In theBypass listtab, you can configure which websites bypass the VPN connection. You can also configure which websites are affected byCleanWeb.Lastly, there are theGet helpandEarn Free Surfsharktabs. In theGet helptab, you can read Surfshark's ToS and contact our support team. In the latter, you can find out about ourreferral program.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003090953-How-to-set-up-Surfshark-browser-extension-on-Firefox How to set up Surfshark VPN on Android using APK installation,"In this tutorial, you will learn how to install the Surfshark VPN app on your Android device using the APK file. APK stands for Android Package Kit.You will need an Android device runningOS 5.0or later and an active Surfshark subscription, which you can purchase on ourpricing page.Download the Surfshark appGo to theAndroid application download page. Tap onDownload .APK.Once you download theSurfshark.apkfile, tapOpenon the pop-up.Install the Surfshark appThe installation process will begin. To confirm the installation, tap onInstall.Once the installation process is complete, tapOpen, which will open the Surfshark application.Connect to the VPNThe Surfshark app will open on your device. Log into your account by tapping theLog inbutton.Enter your credentials and tapLog into proceed.You will see the main screen of the Surfshark application. From here, either tap onQuick-connector a location of your choice.A pop-up will appear asking for your authorization to proceed with the connection. TapOK.You will see aConnectedstatus. If you wish to disconnect from your current location – tapDisconnect, and if you with to pause the connection temporarily, tap onPause.Check out our article onhow to set up Surfshark on Androidfor a more in-depth look into the app.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360017477000-How-to-set-up-Surfshark-VPN-on-Android-using-APK-installation How to manually install the Surfshark VPN add-on on Firefox browser,"In this article, you will learn how to manually install the Surfshark VPN extension to your Firefox browser.You will need the Firefox browser and an active Surfshark subscription, which you can purchase on ourpricing page.Here are all the steps to install the Surfshark Firefox add-on manually:Download the installation file of theSurfshark VPN add-on.Open your Firefox browser.Open the menu by pressing the menu button in the top-right corner of your Firefox browser.Select theAdd-onstab.Click the cogwheel and chooseInstall Add-on From File...You will need to choose the installation file that will be imported to the Firefox browser.Navigate to theDownloadsfolder on your device, select the Surfshark add-on installation file you downloaded in the first step of this tutorial, and pressOpen.Confirm the installation by clickingAdd.You will receive a pop-up window informing you about the successful installation.Check the box to allow Surfshark add-on to run in Private browsing mode and pressOkay, Got it.Once the installation is complete, you will see the Surfshark logo appearing on your toolbar.Click on it to open it and connect to the VPN. Take a look athow to operate the Surfshark VPN add-on.In case the manual installation process does not work, make sure to try a different setup method shown in thisvideo.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360014901240-How-to-manually-install-the-Surfshark-VPN-add-on-on-Firefox-browser Frequently asked questions,"In this article, you'll find the most frequently asked questions and answers to them.Why does my subscription show up as expired?This can happen due to the app notrecognizingthe payment made. In most cases, this can be solved byloggingoutandlogging backinto your account. If that does not solve the issue, check outour articleon this issue.Why did my subscription's length not update after purchasing additional months?If your payment has reached us successfully, it can take time for the app to update your account information. The solution is tolog outandlog backinto your account for the information to refresh.Where does Surfshark have servers?Surfshark currently has over 3200 servers in 100 countries. We are constantly trying to increase the amount of servers available. To view the full server list, check out thefollowing article.What is the difference between virtual servers and normal servers?Virtual servers are simply servers that are physically in a different location than the location they represent. For example, the Surfshark server can be US Detroit and it will give you an IP address based in that location; however, the server can be in another country entirely. You can read more information in thefollowing article.How to cancel my subscription?Although canceling your subscription would leave you without the ease of mind of constantly having VPN protection, you'll have to follow one of the steps below, depending on the way you have purchased your subscription:Contacting our support team vialive chat.If you bought a subscription viaGoogle Play Store, checkthis article for more details on canceling the subscription.If you made your purchase viathe Apple app store,check out this guide on how to cancel the subscription via the App Store.What speed can I expect with Surfshark?Surfshark does not apply any speed, data, or bandwidth limitations, although VPN encryption can cause up to 20-30% decrease in speeds. You can read more about it inthis article.How can I change my email address?How can I reset my account's password?",https://support.surfshark.com/hc/en-us/articles/12836403750802-Frequently-asked-questions How to set up VPN on my Smart TV or console,"In this article, you will learn why you should set up a VPN on your Smart TV or console and how to do that.Usually, Smart TVs and devices like Chromecast or Rokudon’t have native VPN support, so the Surfshark VPN app can not be installed.However, there are a few alternative ways to enjoy Surfshark services. See the video tutorial above to learn how to set up VPN with Smart DNS, Router, or by sharing VPN from a Windows device.Explore the pros & cons of each setup below:Smart DNSVPN setup on a routerVPN sharing from Windows deviceSmart DNSPros:Easy setupDoes not affect streaming speedAvailable for all devicesCons:Limited to the US region onlyDoes not provide VPN security benefits, such as encryptionIf your goal is to access streaming content, then setting up Smart DNS is one of the easiest ways to do it. You just need to change the DNS address on your device to the one provided by Surfshark and enjoy the streaming content of the US region. Also, it is possible to set up Smart DNS on your router. Find outhow Smart DNS works.Disclaimer:Please note that using Surfshark services for any illegal activities is strictly forbidden and violates our Terms of Service. Make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.VPN setup on a routerPros:Provides VPN protection to all devices that are connected to it automaticallyCons:Setup process might be quite complicatedAffects the connection speedA router has to support a VPN connectionSetting up a VPN on a router is an effective method of securingyour whole household. Once completed, every device that connects to the same router via Wi-Fi or cable will be secured, including your TV and any other connected device. However, the process can be a bit complicated. Also, not every router can be configured with a VPN.Watch the video tutorial above and read more onhow to set up a router with Surfshark.VPN sharing from a Windows devicePros:Quick and easyYou can choose which devices will be provided with VPN accessCons:You need a Windows deviceIf you have already installed the Surfshark VPN app on your Windows device, you can share the VPN connection withallother devices at your house. This is a handy method that will easily provide VPN access to any device that has Wi-Fi connectivity. Find outhow to set up a VPN-protected Wi-Fi hotspot using Windows.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360003068994-How-to-set-up-VPN-on-my-Smart-TV-or-console How to set up Surfshark on Android TV,"In this tutorial, you will learn how to install the Surfshark VPN app on your Android TV or Android box.You will need an Android TV or Android box running Android 5.0 or later and an active Surfshark subscription, which you can purchase on theSurfshark pricing page.NOTE:the app does not support Ethernet cable connections on Android TVs running Android 9 and 12.Install the Surfshark appOpen thePlay Storeon your Android TV and search forSurfshark.PressDownloadorInstall.Log in to the appOnce the installation is complete, you can either clickOpenor find the Surfshark icon in the installed apps menu and press on it.ClickLog in.Enter the email address you used when registering and your password. ClickLog in.Alternatively, you can log in using the Surfshark app on your mobile device. To do that, open your phone's camera device and take a picture of the QR code, or press onOr enter a login code, which you can find by going toSettings > Account > TV login, and enter thecodeyou see on the Surfshark app.Connect to the VPNOnce you log in, you will see the homepage of the Surfshark app. Here, you can see the VPN connection status, the list of locations, and a button to connect to the VPN.Press theQuick-connectbutton, and the app will instantly connect to the fastest server available.When connecting to a VPN server for the first time,accept the connection requestin the pop-up window by pressingOK.You can also connect to theFaster serveror theNearest country.To do so, click on the button of your preference, as indicated below.As soon as you connect, you will see the connection status on the app's homepage.If it is green and saysCONNECTED, your internet connection is secured.Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.You will find the list of locations on the left side of your screen. Use thesearch baror scroll down until you find a specific country. Click on theflag iconof your preferred location, and you will instantly connect to it.If you want Surfshark to remember your favorite locations, press thestaron the right side of the location. Now this server will appear in the list of yourFavourites.Thebubble iconnext to the star indicates how loaded the Surfshark servers are in a specific location; in other words, how many people are connected to servers in that location.The first bubble in this picture indicates that Surfshark servers in Germany are under a heavy load at the moment. The second bubble shows that only a few people are connected to Surfshark servers in Japan.You may have noticedStatic IPandMultiHoptabs at the top of your Surfshark app.Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Manage Surfshark featuresIn the features tab, you'll be able to find two features.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.AccessSurfshark Bypasser. It’s a feature that allows specific apps & websites to bypass the VPN tunnel.Manage Surfshark settingsYou can customize your Surfshark app to suit your personal preferences. Go to theSettingstab.Click onVPN settings.Here, you can:EnableAuto-connect.Select yourQuick-connectlocation.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Change theconnection protocol.EnableSmall packets. This feature improves your connectivity when using slower networks.Click onMy account.Here, you can do the following:Check your current subscription plan.Log outof your account.Enterlogin code.Switch toApp settings.Here, you can do the following:Change the app language.See the current app version.Choose whether the app sends crash reports.Choose whether the app sends analytics of usage data.Send diagnostics.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360024352553-How-to-set-up-Surfshark-on-Android-TV How to set up Surfshark VPN on Nvidia Shield,"In this tutorial, you will learn how to install the Surfshark VPN app on your Nvidia Shield.You will need a Nvidia Shield and an active Surfshark subscription, which you can purchase on theSurfshark pricing page.Install the Surfshark appLocate and open theGoogle Play Storeon your Nvidia Shield device.On the Google Play Store, search for the Surfshark application.Click on the Surfshark icon.Then click onInstall, and wait for the installation to complete.Once Surfshark is installed, click onOpen.Log in to the appOnce the installation is complete, you can either clickOpenor find the Surfshark icon in the installed apps menu and press on it.ClickLog in.Enter the email address you used when registering and your password. ClickLog in.Alternatively, you can log in using the Surfshark app on your mobile device. To do that, open your phone's camera device and take a picture of the QR code, or press onOr enter a login code, which you can find by going toSettings > Account > TV login, and enter thecodeyou see on the Surfshark app.Connect to the VPNOnce you log in, you will see the homepage of the Surfshark app. Here, you can see the VPN connection status, the list of locations, and a button to connect to the VPN.Press theQuick-connectbutton, and the app will instantly connect to the fastest server available.When connecting to a VPN server for the first time,accept the connection requestin the pop-up window by pressingOK.You can also connect to theFaster serveror theNearest country.To do so, click on the button of your preference, as indicated below.As soon as you connect, you will see the connection status on the app's homepage.If it is green and saysCONNECTED, your internet connection is secured.Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.You will find the list of locations on the left side of your screen. Use thesearch baror scroll down until you find a specific country. Click on theflag iconof your preferred location, and you will instantly connect to it.If you want Surfshark to remember your favorite locations, press thestaron the right side of the location. Now this server will appear in the list of yourFavourites.Thebubble iconnext to the star indicates how loaded the Surfshark servers are in a specific location; in other words, how many people are connected to servers in that location.The first bubble in this picture indicates that Surfshark servers in Germany are under a heavy load at the moment. The second bubble shows that only a few people are connected to Surfshark servers in Japan.You may have noticedStatic IPandMultiHoptabs at the top of your Surfshark app.Static IP– you will get the same IP address each time you connect to the Static IP servers.MultiHop– you will be connected through two different VPN servers. You can also choose both of these servers.Manage Surfshark featuresIn the features tab, you'll be able to find two features.EnableCleanWeb. It’s a feature that blocks ads, trackers, malware, and phishing attempts.AccessSurfshark Bypasser. It’s a feature that allows specific apps & websites to bypass the VPN tunnel.Manage Surfshark settingsYou can customize your Surfshark app to suit your personal preferences. Go to theSettingstab.Click onVPN settings.Here, you can:EnableAuto-connect.Select yourQuick-connectlocation.EnableKillSwitch.It's a feature that protects you from unexpected VPN disconnections.Change theconnection protocol.EnableSmall packets. This feature improves your connectivity when using slower networks.Click onMy account.Here, you can do the following:Check your current subscription plan.Log outof your account.Enterlogin code.Switch toApp settings.Here, you can do the following:Change the app language.See the current app version.Choose whether the app sends crash reports.Choose whether the app sends analytics of usage data.Send diagnostics.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360020501539-How-to-set-up-Surfshark-VPN-on-Nvidia-Shield Set up Surfshark on LibreELEC with Kodi add-on,"In this tutorial, you will learn how to configure a Surfshark VPN tunnel on LibreELEC with the Kodi add-on.You will need adevice running LibreELEC, aUSB flash drive, and an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Router > OpenVPNto generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate credentials.NOTE:Keep this tab open as we'll need it later.Choose a Surfshark serverOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Click on thedownload iconto the right of the server name and click onDownload UDP.Prepare your deviceLet’s install theZomboided VPN Manager add-onto your Kodi.NOTE:If you already have it, skip toConfigure the VPN Managersection in this article.Download the Zomboided repository fromhere.PlugtheUSB flashinto your PC anduploadthe Zomboided repository file (repository.zomboided.plugins-1.0.0.zip).Uploadthe configuration file (refer toChoose a Surfshark serversection in this article), so you don’t have to do that again later.As you have uploaded all files to your USB memory stick,switchto your LibreELEC device (we assume you are doing that onRaspberry Pi).Power upyour Raspberry Pi,plugin the USB drive, andopenthe Kodi interface.Install the VPN ManagerClick thesettingsicon, open theFile Manager, and selectAdd Source.You should see theUSB driveoption there. A prompt asking for the name of the repository may appear. You can name it aUSB drive.ClickAdd-onson the left pane of Kodi's home page, then click theAdd-on browsericon.SelectInstall from zip file.Navigate to yourUSB drivefolder,openit, and select theZomboided repository file.Now go back to the previous menu and selectInstall from repository. Please navigate to the Zomboided add-on repository andselectit.ClickServicesand choose theVPN Manager for OpenVPN.ClickInstallat the bottom of the next page.After the installation, go toAdd-ons, and in theProgram add-onssection, you should see theVPN Manager for OpenVPNicon.Configure the VPN ManagerOpen the newVPN add-on, and in the first menu, selectAdd-on Settings.Make sure you’re on theVPN Configurationtab - the first tab on the left pane.Click onVPN Providerand navigate to theUser Definedoption.Enter your service credentials (refer toGet your credentialssection in this article)Scroll down the menu until you find theUser Defined import Wizardline.Clickit.ClickYesto remove existing settings.Now, let’s upload theconfiguration files from your USB. Click theDirectorybutton.Navigate to your USB drive and choose the configuration file(s) you wish to upload. ClickOK.You will get a message that the importing is complete. ClickOKagain.Go back to thesettingspage and click the second tab on the left pane –VPN Connection. Select the first option –First VPN connection.Clickon your configuration file andwaituntil it connects to the server.If everything is done correctly, a new window will pop up saying that you are successfully connected to our server. You will see your new IP address there.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360011415580-Set-up-Surfshark-on-LibreELEC-with-Kodi-add-on How to add Surfshark to the mock locations app list,"In this article, you will learn how to add Surfshark to the mock locations app list.NOTE:To add Surfshark to the mock locations app list, you have to enable Developer options first. You can learn how to do that inhow to enable Developer options on an Android device guide.Check out the following steps:Go toSettings > System > Developer options.In theDeveloper options, you need to find themock locationssetting. You can search for this option in your device's settings like in the screenshot below.ChooseSelect mock location appfrom the menu.Now, choose the Surfshark app in the next pop-up window.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360009709419-How-to-add-Surfshark-to-the-mock-locations-app-list How to set up your Zgemma STB with Enigma2,"In this tutorial, you will learn how to configure the Surfshark VPN tunnel on your Zgemma STB or Enigma2.To proceed, you first need an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Router > OpenVPNto generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate credentials.NOTE:Keep this tab open as we'll need it later.Choose a Surfshark serverOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Click on thedownload iconto the right of the server name and click onDownload UDP.Configure the OpenVPN clientOpen the downloaded .ovpn configuration file with your preferredtext editor. We recommend using WordPad, which is a built-in Windows text editor, or NotePad++ (a third-party text editor).Addlogin.txtstring next to theauth-user-passline and save the configuration file asclient.conf:Create a new text file. Name itlogin.txtand paste the Surfshark service credentials (refer toGet your credentialssection of the article).Enter the generated username into thefirst line of the text fileand the password into thesecond line.Connect to your device through Telnet and enter the following command:opkg install openvpn.When the setup is complete, reboot the device.Connect to your device through FTP or SSH, and create a new folder namedopenvpnin the/etc/path. After that, upload theclient.confandlogin.txtfiles to the/etc/openvpnfolder.Start OpenVPN by going toMenu >Setup >System >Network >OpenVPN Setup >Press Green To Start OpenVPN.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360009908719-How-to-set-up-your-Zgemma-STB-with-Enigma2 How to set up Surfshark on Apple TV,"In this article, you will learn how to install the Surfshark VPN app on your Apple TV OS 17.You will need a TV with Apple TV OS 17 or later and an active Surfshark subscription, which you can purchase on theSurfshark pricing page.Log in to the appTo begin with,download the Surfshark app on your Apple TVdevice and install it.Once the installation is complete, you can either clickOpenor find the Surfshark icon in the installed apps menu and press on it.PressLog inorContinue with Apple.Alternatively, you can log in using the Surfshark app on your mobile device. To do that, open your phone's camera and take a picture of the QR code, or enter the code seenunder theQR codeinto another device where you're already logged in by going toSettings>My account>Enter login code.Enter the email address and password you used when registering and clickLog in.Connect to the VPNWhen you log in, you will see the homepage of the Surfshark app. Here, you can see the VPN connection status and the list of locations.In order to connect to a location, select a location of your choice andclickon it.When connecting to a VPN server for the first time, you will have to add VPN configurations by pressingAllowon the pop-up.Now you're connected. Here, you'll be able to see your new IP address alongside the option toDisconnect. (mark it here)Manage Surfshark locationsSurfshark has 3200+ servers in 100 countries. Choose the server, click on it, and that's it.You will find the list of locations at the bottom of your screen. Use thesearchoption to find the location of your choice, or scroll right.Favorite locationsThe Surfshark app also allows you to choose yourfavorite locations, which then appear at the top of the locations list. The app allows you to do it in two ways:Clickon a location of your choice.Click on thestaricon on the left.Alternatively, long press on a location toaddorremoveit from your favorite list.If you have Surfshark'sDedicated IP, you'll be able to find it the location's list.Manage Surfshark settingsClick on theSettingstab at the top of the Surfshark app.Here, you'll be able to do the following:LogoutDelete youraccountReport a bugRead our Privacy Policy and Terms of ServiceTroubleshooting connectivity issuesIn case you face connectivity issues, follow these steps:OpenSettingson yourAppleTV device.SelectNetwork.Click onConnection Details.Click onDelete VPN.Confirm by pressingDeletein the pop-up.Try connecting to the VPN again.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/18098962438802-How-to-set-up-Surfshark-on-Apple-TV How to set up Surfshark Smart DNS for LG TV,"In this tutorial, you will learn how to set upSmart DNSon your LG Smart TV. It’s a handy method that allows you to use some of the VPN functions on devices if you can’t install a VPN in the usual way. Smart DNS can help you access Disney+ and Hulu US streaming libraries worldwide.You will need an LG TV and an active Surfshark VPN subscription, which you can purchase onSurfshark pricing page(Smart DNS is included in the price).This guide will show you how to:Find your Smart DNSSet up Smart DNS on your LG TVFind your Smart DNSFirstly, goto Surfshark's Smart DNS page.You may need to log in to proceed to this page. In such case, enter your registered email address, then your password, and clickLog In.There, you will find your Smart DNS addresses.If you do not see your Smart DNS addresses there, you most likely have not activated it yet. Click the Activate Smart DNS button, and activate Smart DNS. Or just follow our guide onactivating Surfshark Smart DNS.Set up Smart DNS on your LG TVTo begin with, go toNetworkSettingsof your TV.If your TV is connected to the internet via Wi-Fi, click theWi-Fi Connectiontab. If it is connected via Ethernet cable, choose theWired Connection (Ethernet)tab.Go toAdvanced Wi-Fi(or Ethernet)SettingsClick the redEDITbutton.NOTE:You may notice that the IP address shown on your TV screen is different from the one that you have activated Smart DNS for. That is because you have activated Smart DNS for your external (public) IP address, but your TV only shows its internal (private) IP.An Internal IP usually looks like this —192.168.x.xand is only used for internal communication between different devices on your network. It is not visible publicly and does not affect the usage of Smart DNS, so you can ignore it and proceed with Smart DNS setup.UncheckSet Automatically.Enter the DNS addressof one Smart DNS server. You have received 2 Smart DNS servers – it does not matter which one you enter here. They both work fine for US streaming services.ClickEnter.ClickConnect.Lastly, wait a few moments until your TV connects to the internet using Smart DNS servers. That should only take a moment.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360018751373-How-to-set-up-Surfshark-Smart-DNS-for-LG-TV How to set up Surfshark Smart DNS on Apple TV,"In this tutorial, you will learn how to set upSmart DNSon your Apple TV box. It’s a handy method that allows you to use some of the VPN functions on devices if you can’t install a VPN in the usual way.You will need an Apple TV box and an active Surfshark VPN subscription, which you can purchase on ourpricing page(Smart DNS is included in the price).Here are the steps to set up SmartDNS on your Apple TVFind your Smart DNSSet up Smart DNS on your Apple TVApply changesFind your Smart DNSGo toSurfshark Smart DNS page.You may need to log in to proceed to this page. In this case, enter the email address you used to create your account, then your password, and clickLog In.If you do not see your Smart DNS addresses there, you most likely have not activated it yet. Click theActivate Smart DNSbutton, and activate Smart DNS. Or just follow our guide onactivating Surfshark Smart DNS.Set up Smart DNS on your Apple TVGo toSettingsof your Apple TV.ChooseNetwork.If your Apple TV is connected to the Internet via Wi-Fi, then click onWi-Fi.NOTE:You may notice that the IP address shown on your TV screen is different from the one that you have activated Smart DNS for. That is because you have activated Smart DNS for your external (public) IP address, but your TV only shows its internal (private) IP.An Internal IP usually looks like this —192.168.x.xand is only used for internal communication between different devices on your network. It is not visible publicly and does not affect the usage of Smart DNS, so you can ignore it and proceed with Smart DNS setup.If your Apple TV is connected to the internet via an Ethernet cable, choose theEthernettab.Click on thename of your network.ClickConfigure DNS.On the following page, and selectManual.Enteryour Smart DNS server address.You should have received 2 Smart DNS addresses, but here, you only need to enter one of them (it does not matter which one).NOTE:If the DNS address is too short after you entered it, add a 0 in front at the second and third segments.ClickDone.Apply changesGo toSettings.ClickSystem.ClickRestart.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360018703554-How-to-set-up-Surfshark-Smart-DNS-on-Apple-TV How to set up a manual WireGuard® connection on macOS,"In this tutorial, you will learn how to set up a manual WireGuard® connection on your macOS device.For any manual WireGuard® connection, you first need an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.I have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI have a key pair.Name your key pair and clickNext.Enter your public key and hitSave.I don't have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI don't have a key pair.Name your new key pair.Click onGenerate a new key pair.NOTE: Copy and store the generated key pairs on your device. You will not be able to check them here again.Choose a Surfshark serverOnce you have your key pair, you should see aChoose a locationbutton. Click on it. Here, you'll find the list of available locations to connect to.Selectone and hit thedownloadbutton.Download WireGuard®and connect to the VPNOpen the App Store on your macOS device, type inWireGuardin the search field, and install the WireGuard application.Once the installation is complete, open the WireGuard application.In the WireGuard application, click onImport tunnel(s) from file.Now select the Surfshark configuration file you downloaded earlier and hitImport.In the next pop-up, clickAllow.You can rename this uploaded connection to your liking. To do so, simply clickEdit. I'll name it Surfshark WireGuard.NOTE:Once you clickEdit, you will need to enter your Keychain password, which is your regular macOS device password.Lastly, to connect to the VPN, clickActivate, and to disconnect from the VPN, clickDeactivate.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/6589668178706-How-to-set-up-a-manual-WireGuard-connection-on-macOS How to set up Surfshark Smart DNS for Samsung TV,"In this article, you will learn how you can set upSmart DNSon your Samsung TV.To follow along, you will need a Samsung Smart TV and an active Surfshark VPN subscription(Smart DNS is included in the plans), which you can purchase onSurfshark's pricing page.Find your Smart DNSGo to theSurfshark login page. Enter your registered email address, password, and clickLog In.If you do not see your Smart DNS addresses there, you probably have not activated Smart DNS yet. Click theActivatebutton or follow our tutorial onhow to activate Surfshark Smart DNS.Set up Smart DNS on your TVTurn on your Samsung Smart TV.Press theMenubutton on your remote. In the main menu, selectNetworkChooseNetworkfrom the settings menu. Go toNetwork Status.At the bottom ofNetwork Status, click theIP Settingsbutton.Go toDNS settings.NOTE:You may have noticed that the IP address shown on your TV is different from the one that you have activated Smart DNS for. That is because you have activated Smart DNS for your external (public) IP address, but your TV only shows the internal (private) IP.An internal IP usually looks like this –192.168.x.xand is only used for internal communication between different devices on the same network. It is not visible publicly and does not affect the usage of Smart DNS, so you can justignore it and proceed with the Smart DNS setup.ChooseEnter manually.Activate Smart DNS services. Then, enter the Smart DNS that you can see on your profile page.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360011723619-How-to-set-up-Surfshark-Smart-DNS-for-Samsung-TV Where to find servers for a manual connection?,"In this article, we will walk through the steps needed to connect to a different server manually.Manual connection does not require the Surfshark app to be installed, and it can be used on variousoperating systemsorrouters.You will need a manual setup on Windows, iOS, Android, Linux, or a router alongside an active Surfshark subscription, which you can purchase onSurfshark pricing page.Changing a server when connecting via OpenVPNEnter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > OpenVPNto navigate to theCredentialstab.Once there, make sure that you are in theCredentialstab and click onGenerate credentials. If you have generated your credentials before, go tostep 3.Click on theLocationstab.Select a server of your choice and click thedownloadicon next to it.Press onDownload UDPorDownload TCPdepending on which protocol you'd like to use.We recommend theUDPprotocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Uploadthe downloaded configuration file to the manual configuration setup on your device/router.Changing a server when connecting via WireGuardEnter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > WireGuardto navigate to theCredentialstab.In the following section, if you do not have akey pair, you'll have to generate one by clicking onI don't have a key pair. Otherwise, select theLocationstab.Click thedownloadicon on next to the location of your choice.ClickDownload WireGuard configuration files.Uploadthe downloaded configuration file to the manual configuration setup on your device/router.Changing a server when connecting via IKEv2Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > IKEv2to navigate to theCredentialstab.Click theLocationstab.Click thedownloadicon next to the server of your choice.Here, you will find theserver IP,serveraddress, and the ability to download theIKEv2 certificate.Inputthe details of the server you wish to connect to into your manual IKEv2 connection setup.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/18230943234322-Where-to-find-servers-for-a-manual-connection How to set up a manual WireGuard® connection on Linux?,"In this article, you will learn how to set up a manual WireGuard® connection on your Linux device viaCLIorNetwork Manager. We offer guidance for both in case you're unable to use one or the other methodTo proceed, you first need an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.NOTE:These guides are applicable forUbuntu, Mint, Debian, Kubuntu, Lubuntu, Xubuntu, MX Linux, Arch, Manjaro, Fedora, and Redhatdistributions.Select your desired setup method:CLI setupNetwork Manager setupFollow the steps below to set up a WireGuard® connection on your Linux device via CLI.Get your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.I have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI have a key pair.Name your key pair and clickNext.Enter your public key and hitSave.I don't have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI don't have a key pair.Name your new key pair.Click onGenerate a new key pair.NOTE: Copy and store the generated key pairs on your device. You will not be able to check them here again.Choose a Surfshark serverOnce you have your key pair, you should see aChoose a locationbutton. Click on it. Here, you'll find the list of available locations to connect to.Selectone andkeep this window open, as we'll need it for later.NOTE:You will need theServer public keyhighlighted above later in the setup.Install WireGuard® & connect to a serverFollow the steps below to install the WireGuard® package, which we will then configure to use to connect.In order to connect to WireGuad®, you'll have todownload the official WireGuard® VPN CLI tool for your distribution.From the available list, select your distribution, copy the command, and paste it into your Linux device terminal.As indicated in thechoose a Surfshark serversection above, download the configuration of your desired location and move it to the/etc/wireguard/directory.In our example, we're using the US-Detroit server, which is namedus-dtw.confand is in theDownloadsfolder. To move it, we used the following:sudo mv ~/Downloads/us-dtw.conf /etc/wireguard/To connect, enter thefollowing commandin the terminal window whilereplacing[configuration file name] with your location's name without the.confprefix:sudo wg-quick up [configuration file name]In our example, the command is as follows:sudo wg-quick up us-dtwTo verify your connection, enter the following command:sudo wgYou'll then be presented with your connection status, where you'll see your IP, public & peer keys, and other information.To disconnect, enter the followingwhilereplacing[configuration file name] with your location's name without the.confprefix:sudo wg-quick down [configuration file name]In our case:sudo wg-quick down us-dtwFollow the steps below to set up a WireGuard® connection on your Linux device via Network Manager.The following steps are needed for a Network Manager setup:Get your key pairI have a key pairI don't have a key pairChoose a Surfshark serverDownload WireGuard® and connect to the VPNGet your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.I have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI have a key pair.Name your key pair and clickNext.Enter your public key and hitSave.I don't have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI don't have a key pair.Name your new key pair.Click onGenerate a new key pair.NOTE: Copy and store the generated key pairs on your device. You will not be able to check them here again.Choose a Surfshark serverOnce you have your key pair, you should see aChoose a locationbutton. Click on it. Here, you'll find the list of available locations to connect to.Selectone andkeep this window open, as we'll need it for later.NOTE:You will need theServer public keyhighlighted above later in theNetwork Managersetup.Download and install WireGuard®Follow the steps below to install the WireGuard® package, which we will then configure on the Network Manager.Begin with running the following command in the Terminal if you are usingUbuntu, Mint, Debian, Kubuntu, Lubuntu, Xubuntu, MX Linux:sudo apt install wireguardIf you are usingArchorManjaro:sudo pacman -Syu wireguard-toolsIf you are usingFedora, Redhat:sudo dnf install wireguard-toolsOpenNetwork Manager,or as it is sometimes referred to,Advanced Network Configuration. The window you see may be different depending on the Linux distribution you are using.You can also openAdvanced Network Configurationvia terminal by typing in the following command:nm-connection-editorClick the+button.In the following window, select the connection type. In the dropdown menu, chooseWireGuardunder theVirtualtab.Fill in the details as seen in the window below:Connection name:Any name you like (we recommend naming it as the server you're connecting to)Interface name:surfshark_wgPrivate key:Enter your private key (refer toGet your key pairsection in this article)Listen port:32Fwmark:51820MTU:1280Next, configure thePeers. PressAddin thePeerssection.Fill in the following information:Public key:Server public key (refer toChoose a serversection in this article)Allowed IPs:0.0.0.0/0Endpoint:example.prod.surfshark.com:51820ClickApply.Now, click on theIPv4 Settings.Enter the following information:Address:10.14.0.2Netmask:16Gateway:leave the field emptyDNS servers:162.252.172.57, 149.154.159.92Search domains:~.ClickSave.Connect to the VPNAt the top right corner of your screen, press on thenetworkicon.Select yourVPN connection.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/19262406140306-How-to-set-up-a-manual-WireGuard-connection-on-Linux How to set up a manual WireGuard® connection on Android,"In this article, you will learn how to set up a manual WireGuard® connection on your Android device.You will need an Android device, the WireGuard® app, credentials (a key pair), a server configuration file (a location to which you would like to connect), and an active Surfshark subscription. You can find the available plans onSurfshark's pricing page.Get your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.NOTE:You must generate the key pair before doing anything else. Otherwise, the connection won't be successful.I have a key pairGo toSurfshark's login pageand log in. Then, clickProducts>VPN.In theVPNsection, tapManual setup, selectDesktop or mobile, andWireGuard.In the next window, tap onI have a key pair.Enter a name for your key pair and tapNext.Enter your public key and hitSave.I don't have a key pairGo toSurfshark's login pageand log in. Then, clickProducts>VPN.In theVPNsection, tapManual setup, selectDesktop or mobile, andWireGuard.Then, tap onI don't have a key pair, enter a name of your choice, and tapNext. Proceed to the next screen by pressingGenerate a new key pair.NOTE: Copy and store the generated key pairs on your device. You won't be able to check them here again.Choose a serverOnce you have your key pair, you can proceed by pressing on theLocationstab. Once there, tap thedownload iconof the server to download the configuration file.The configuration file should end up in theDownloadsfolder of your Android device by default.Download WireGuard® and connect to the VPNOpen up theGoogle Play Storeand search forWireGuard®. Proceed to download and install the application.Once the app is installed, open it and press+at the bottom right. Proceed by tappingImport from file or archive.Selectthe configuration file you downloaded earlier. Once you locate it,tapon it to import it.Togglethe switch to activate the connection.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/12976239960850-How-to-set-up-a-manual-WireGuard-connection-on-Android How to set up a manual WireGuard® connection on Windows,"In this tutorial, you will learn how to set up a manual WireGuard® connection on your Windows device.For any manual WireGuard® connection, you first need an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your key pairThere are two ways we can go from here. You might have generated akey pair, and you'll be able to use it. Or, we will have to generate one.If you have a key pair already, continue the tutorial as usual. If you do not, you should move on to theI don’t have a key pairsection.I have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI have a key pair.Name your key pair and clickNext.Enter your public key and hitSave.I don't have a key pairGo toSurfshark's login pageand log in. Then, visitVPN > Manual setup. Choose theDesktop or mobileoption and click onWireGuard.In the next window, click onI don't have a key pair.Name your new key pair.Click onGenerate a new key pair.NOTE: Copy and store the generated key pairs on your device. You will not be able to check them here again.Choose a Surfshark serverOnce you have your key pair, you should see aChoose a locationbutton. Click on it. Here, you'll find the list of available locations to connect to.Selectone and hit thedownloadbutton.Download WireGuard® and connect to the VPNOpenthis page, and download the WireGuard application. Once you click this link, the download will begin immediately. If you cannot download from the link above, download itfrom here.Once the download is complete, launch the WireGuard installation file. Once launched, you will receive a pop-up. ClickYes.Once the installation is complete, the app will open automatically.Connect to the VPNIn the WireGuard application, click onImport tunnel(s) from file.Now select the Surfshark configuration file you downloaded earlier, and hitOpen.You can rename this uploaded connection to your liking. To do so, simply clickEdit. I'll name it Surfshark WireGuard.Lastly, to connect to the VPN, clickActivate, and to disconnect from the VPN, clickDeactivate.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.Keep all devices safeStay connected to Surfshark at all times thanks to unlimited simultaneous connectionsGet SurfsharkYou may also be interested in:",https://support.surfshark.com/hc/en-us/articles/6586553044498-How-to-set-up-a-manual-WireGuard-connection-on-Windows Why is Shadowsocks no longer available?,"NOTE:We no longer support the Shadowsocks protocol since November 11, 2021.Shadowsocks is an encrypted proxy that is free and open-source. It is primarily designed for people living in regions with internet restrictions, such as China.Here are a few key reasons why Surfshark is no longer supporting Shadowsocks:Only a tiny percentage of Surfshark users (0.5%) used the Shadowsocks protocol.Surfshark wants to invest resources in ensuring that other protocols perform well.Historically, Shadowsocks protocol should be the one that is used by people in territories with internet restrictions. Still, almost none of Surfshark’s customers who connect to servers near restrictive regions use the Shadowsocks protocol.Most people using Shadowsocks would get a better connection using other protocols like OpenVPN or WireGuard.What protocols can I use with Surfshark?",https://support.surfshark.com/hc/en-us/articles/4410093515538-Why-is-Shadowsocks-no-longer-available How to set up OpenVPN on iOS (iPhone/iPad),"In this tutorial, you will learn how to set up the OpenVPN GUI app on your iOS device. This app is an alternative way of connecting to Surfshark servers.You will need a device running the iOS operating system and an active Surfshark subscription, which you can purchase on ourpricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > OpenVPNto generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate credentials.NOTE: Keep this tab open as we'll need it later.Download configuration filesOn the same page, go to theLocationstab and locate the server you wish to connect to.Download configuration files by tapping on the arrow pointing downwards next to your chosen location.Confirm this action by downloading either UDP or TCP.These are 2 different VPN protocols. We recommend the UDP protocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Install the App and connect to the VPNOpen the Apple App Store and search for the OpenVPN GUI. You can also find ithere.TapGet. You may need to confirm the installation with your Face ID or Touch ID.Once confirmed, the installation will begin.The installation will finish in a few moments. You canopenthe app then.Add configuration profilesYou will need to import configuration files to the OpenVPN app. Here is how you can do that:Go to theFilesapp on your iOS.Go toRecentfiles or browse files and go to theDownloadsfolder.You will find the newly downloaded Surfshark configuration file there. Tap on it.Tap on thesharing iconin the bottom-left corner.You will see a list of default apps where you can share the file. If you see theOpenVPNapp icon there, tap on it. If theOpenVPNicon is not there, clickMore > Copy to OpenVPN.After that, the imported configuration file will appear in the OpenVPN app.Connect to the VPNClickAddbelow the imported profile.EnterSurfshark service credentials(refer toGet your credentialssection in this article) and clickADD.AllowOpenVPN to add VPN configurations. This is necessary for OpenVPN to be able to create and manage the VPN tunnel on your device.You will see the connection status on the homepage of the OpenVPN app.You candisconnect/reconnectto the VPN bytogglingthe green switch that you see at the top of your screen.To connect to a different location, you will need to download and import a new configuration file (refer toDownload configuration filespart of this guide).Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360012204974-How-to-set-up-OpenVPN-on-iOS-iPhone-iPad How to set up OpenVPN client on Android,"In this tutorial, you will learn how to set up the OpenVPN app on your Android device.You will need a phone or tablet running Android and an active Surfshark subscription, which you can purchase on ourpricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email address and password.Go tothe Surfshark login pageand log in. Tap onProdutcs > VPN > Manual setup > Desktop or mobile > OpenVPNDownload configuration filesOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Downloadconfiguration files by clicking on the arrow pointing downwards next to your chosen location.Choose which file to download:UDPorTCP.These are 2 different VPN protocols. We recommend the UDP protocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Download and install the appIf you don't have access to the Google Play Store on your device, or can not find the OpenVPN app there, download the .apk version of this app fromhere.If you have access to the Play Store, check the following steps:Launch theGoogle Play Storeapp.Use the search bar to search forOpenVPN.You may find several different apps for OpenVPN. We used the one you can see in the picture below. Press theInstallbutton.Once the installation finishes, you will find the app on your device.Add and connect to the VPN profileAs you open the OpenVPN app, you will see a screen, as in the picture below.You need to upload your configuration file (refer to theDownload configuration filesin this article). To do so, switch to theUPLOADFILEtab and tap onBROWSE.Locate your device'sDownloadsfolder and tap on the Surfshark configuration file.Confirm the action by tappingOK.Fill in the required details.NOTE: make sure to tap onSave password.Profile name: Use any nameUsername: the service username (Get your credentialssection in this article)Password: the service password (Get your credentialssection in this article)You may get a pop-up informing you about the certificate. The certificate in included in the configuration file, so clickCONTINUE.When connecting for the first time, you will see a request to set up a VPN connection. Without your permission, the OpenVPN app won't be able to make a VPN connection. Click OK.If the VPN connection is successful, you will see the connection status on your screen.It shows that you're connected, as well as some details about the connection.To disconnect from the VPN, tap on the switch (which is green now). As soon as you disconnect, the switch will turn gray.To change the VPN location, download a new configuration file for your preferred location (refer toDownload configuration filessection in this article), then add a new profile (refer toAdd and connect to the VPN profilesection of this article).Ensure that the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360006143714-How-to-set-up-OpenVPN-client-on-Android How to set up OpenVPN on macOS,"In this tutorial, you will learn how to set up the OpenVPN with Tunnelblick app on your macOS device.You will need a device running macOS and an active Surfshark subscription. You can find the available plans onSursfhark's pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup > Desktop or mobile > OpenVPNto generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate credentials.NOTE:Keep this tab open as we'll need it later.Download configuration filesOpen the same page on another browser tab, go to theLocationstab, and locate the server that you wish to connect to.Downloadconfiguration files by clicking on the arrow pointing downwards next to your chosen location.Choose which file to download:UDPorTCP.These are 2 different VPN protocols. We recommend theUDPprotocol because it tends to be faster, but feel free to find out more aboutSurfshark protocolsand decide for yourself.Download and install the Tunnelblick appDownload the Tunnelblick app from theofficial Tunnelblick website.Click thegreen arrowto download the latest Tunnelblick version.Locate the installation package in theDownloadsorRecentsfolder on your Mac.To start the installation process,double-clickon the Tunnelblick installation package.Double-clicktheTunnelblick iconin the next window.Confirm the action by pressingOpen.Set yourpreferencesfor the Tunnelblick app and clickContinue.You can leave the default entries.ClickI have configuration files(refer to theDownload configuration filessection in this article).ClickOK.Open theDownloadsfolder of your Mac and locate theSurfshark configuration filesyou already downloaded.Openthe Tunnelblick app by clicking on theTunnelblick iconin the menu bar.Click on the configuration file in yourDownloadsfolder and drag it to theConfigurationsareain the Tunnelblick app.You can also install configuration files without opening the Tunnelblick app bydraggingthem to theTunnelblick iconin the menu bar.You will get a pop-up. SelectOnly Me.You may need to enter your admin credentials to perform this action.Enter your Macadmin account passwordand pressOK.The configuration files that you just installed will appear in theConfigurations sectionon the Tunnelblick app.Connect to the VPNClickon the configuration file of a specific location and pressConnect.Enter Surfshark service credentials (refer toGet your credentialssection in this article) and clickOK.To save the service credentials for the next connection, make sure to check bothSave in Keychainboxes.You will see a pop-up window showing the connection status in the top-right corner of your screen. It will stayyellowwhile connecting and will turngreenafter the connection is successful.To disconnect from the VPN, click theDisconnectbutton.If you wish to connect to a different location, download the configuration for that server and repeat theConnect to the VPNsection from the beginning.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360006541914-How-to-set-up-OpenVPN-on-macOS How to set up manual OpenVPN connection using Linux Terminal,"In this tutorial, you will learn how to set up an OpenVPN connection on your Linux device.To set up OpenVPN on Linux, you will need a device running Linux OS and an active Surfshark subscription. The available plans are listed onSurfshark’s pricing page.NOTE:This tutorial uses the Ubuntu distribution. Please note that some configurations may vary depending on the Linux distribution you are using.Get your credentialsNOTE: These are not your regular credentials, such as your email address and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual Setup. This is the page where all the details required for manual connection are stored.ClickDesktop or Mobile > OpenVPN. Proceed to thecredentialstab. Click on thecredentialstab at the top:NOTE:Keep this page open for now. You will need these credentials a bit later.Download and install the OpenVPN packageOpenthe terminal window. You can do that by pressing theCtrl+Alt+Tkeys or navigating to it in your apps menu:Enter the following command to install all the necessary packages:sudo apt-get install openvpn unzipYou may need to enter your computer password to confirm this process. In such a case, enter thepasswordand pressenter:Download configuration filesNavigate to the OpenVPN directory. You can do that by entering this command:cd /etc/openvpnDownloadthe Surfshark OpenVPN configuration by entering the following command:sudo wget https://surfshark.com/api/v1/server/configurationsExtract theconfigurations.zipby entering this command:sudo unzip configurationsEnter the following command to see the list of all the available servers:lsConnect to the VPNChoose one server from the list that you want to connect to and copy thehostname (URL)representing this server's hostname:Connect to your chosen server by entering this command:sudo openvpnFor example, if you'd like to connect to theus-slcserver, this would be the command:sudo openvpn us-slc.prod.surfshark.com_udp.ovpnEnterSurfshark service credentials(refer to theGet your credentialssection in this article). Pressenter:If you can see theinitialization sequence completedline in your terminal, you have successfully connected:You may also be interested in:How to make sure if my connection was successful?How to enable 2FA on your Surfshark account?Connect to Surfshark VPN using Ubuntu Network Manager",https://support.surfshark.com/hc/en-us/articles/360011051133-How-to-set-up-manual-OpenVPN-connection-using-Linux-Terminal How to set up IKEv2 manual connection on Android,"In this tutorial, you will learn how to set up the IKEv2 VPN connection on your Android device.You will need a device running the Android operating system and an active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email address and password.Go tothe Surfshark login pageand log in. Tap onProdutcs > VPN > Manual setup > Desktop or mobile > IKEv2NOTE:Keep this tab open as we'll need it for later.Get server hostnamesGo toProdutcs > VPN > Manual setup > Desktop or mobile > IKEv2and select theLocationstab.Find the server hostname under the name of each location. Or, you might need to click on the location to find the server address.Download the certificateGo toProdutcs > VPN > Manual setup > Desktop or mobile > IKEv2and select theLocationstab.Scroll down until you see theIKEv2 certificateunderOther configuration files. Tap on the arrow-down logo on the right of theIKEv2 certificateto download the certificate file.NOTE:Don't open this file yet.Set up the applicationSearch for thestrongSwan VPN Clientapplication on thePlay Store. Tap onInstallto install the application.Once the installation ends, open thestrongSwan VPN Clientapplication and tap onthree vertical dotsin the top right corner.In the menu that pops up, tap onCA certificates.A certificate list will appear. Tap on thethree vertical dotsagain.TapImport certificateon the menu that appears.Search for the certificate file calledsurfshark_ikev2.crt(refer toDownload and install the IKEv2profilesection of this article) and tap on it.A pop-up will appear asking for your permission to import the certificate. TapImport certificate. Once you receive a message that the certificate was successfully imported, tap thearrowon the top-left corner to return to the main screen.Once you are back on the main screen, tap on theAdd VPN profilebutton located in the top-right corner.You will see a screen where you will need to insert the required information.In theServerfield, enter the hostname of the server you will be using (from theGet server hostnamessection).In theusernameandpasswordfields, enter the service credentials (from theGet your credentialssection).In theprofile namefield, input the name of your choice or leave it empty. This field is optional.Once you fill in the fields, tapSave.You will automatically return to the main screen. A new entry will appear, which is your connection profile. Tap on theprofileto connect.If the connection is successful, you will see the following screen.To disconnect, tap theDisconnectbutton right below the status bar.Ensure that the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.Why am I receiving Captcha requests",https://support.surfshark.com/hc/en-us/articles/360006184933-How-to-set-up-IKEv2-manual-connection-on-Android How to set up IKEv2 manual connection on iOS,"In this tutorial, you will learn how to set up the IKEv2 VPN connection on your iOS device.You will need a device running the iOS operating system and an active Surfshark subscription, which you can purchase on ourpricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email and password.Enter theSurfshark login pageand log in. Then, click onProducts >VPN > Manual Setup > Desktop or mobile > IKEv2to generate your credentials.Once there, make sure that you are in theCredentialstab and click onGenerate new credentials.NOTE:Keep this tab open as we'll need it later.Find server hostnamesEvery server has a hostname that you will need to use to connect to the specific VPN location. You can find all the hostnames in theLocationstab.Here, you will see a list of all the servers.Tap on the location of your choice. Once you do, you will be able to see theserver address.Download and install the IKEv2 profileScrolldown to the bottom of theLocationstab. Tap on theIKEv2 certificateto start the download.NOTE:We highly recommend downloading them through theSafaribrowser, as other browsers may not work correctly.Once you press download, you may get a pop-up. PressAllow.When the download is complete, you will get a notification –Profile Downloaded.Open theSettingsapp.You will notice a tab sayingProfile Downloaded.Tap on it.After opening the profile, clickInstall.Confirm the installation by clickingInstallagain.When the installation is complete, tapDoneand proceed to the next step.Connect to the VPNOpen theSettingsapp on your device, go toGeneral, and tap on theVPN & Device Managementtab.SelectAdd VPN Configuration...Fill in all the required details:Type: IKEv2.Description: Your preferred name of this connection.Server: the hostname of the server. Refer to theFind server hostnamespart of this article.Remote ID: the same hostname that you entered in theServerfield.Local ID: leave empty.User Authentication: Username.Username: Your Surfshark service credentials username. Refer to theGet your credentialspart of this article.Password: Your Surfshark service credentials password. Refer to theGet your credentialspart of this article.Proxy: Off.PressDoneafter entering all the details.From now on, you will find the configured VPN profile in theVPNtab that you will always find inSettings > General.Move the slider to connect and disconnect from the VPN.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360006066154-How-to-set-up-IKEv2-manual-connection-on-iOS How to set up IKEv2 manual connection on macOS,"In this tutorial, you will learn how to set up a manual IKEv2 connection on your macOS device. IKEv2 can help you connect to Surfshark servers in restricted network countries or on older macOS versions.You will need a device running macOS and an active Surfshark subscription. You can find the available plans on Surfshark’spricing page.Get your credentialsNOTE:These are not your regular credentials, such as your email address and password.Enter theSurfshark login pageand log in. Then, click onVPN > Manual setup. This is the page where all the details required from the manual connection are stored.ClickDesktop or Mobile > IKEv2. Proceed to theCredentialstab.NOTE:Keep this tab open as we'll need it for later.Select your locationOn the same page, go to theLocationstab.Select which location you wish to connect to and click on the name of the location.In the new pop-up,copythe address of the server by pressing thecopybutton.Install the certificateGo toVPN > Manual setup > Desktop or mobile > IKEv2and click on theLocationstab.Scroll down until you see theIKEv2 certificateunderOther configuration files. Click on theIKEv2 certificateto download the certificate file.Once you download the certificate file, you can open it right away. Find it in yourDownloadsfolder anddouble-clickit.You will receive a keychain inquiry asking for your permission to add the IKEv2 Surfshark certificate to yourlogin Keychain. ClickAdd.Open yourKeychain applicationafterward and locate theSurfshark Root CA certificateon the list.Right-clickon it and selectGet Info.Press the triangle next to theTrustdirectory and selectAlways Trustnext toWhen using this certificate. If you are required to enter your Mac password, please do so. Then,closethe Keychain.Connect to the VPNTo begin the setup process, please accessSystem Preferencesand selectNetwork.To accessSystem Preferences, typeSystemin theFinderand pressEnter.In theNetworkwindow, click the ""+"" icon and enter the required settings.Interface: VPNVPN Type: IKEv2Service Name: You can select any name you prefer.ClickCreateafterward.New fields for the configuration will appear, which you will also need to fill out.Server AddressandRemote ID: input thedomain addressthat you copied (refer to theSelect your locationsection in this guide). Input thedomain addressin both of the fields.After that, click on theAuthentication Settings...button, selectUsernameas the authentication method, and enter yourSurfshark service credentials(refer to theGet your credentialssection in this guide).ClickOKand thenApplythe settings.ClickConnectto establish a connection to one of Surfshark's servers. You can see in the screenshot below that it is connected. Also, make sure to leave a checkmark on the ""Show VPN status in menu bar"" box.Since you checked theShow VPN status in menu barbox,you can now easily control your connectivity with a few clicks straight from the menu bar.Ensure the connection is successfulWe always recommend checking ifSurfshark VPN is workingafter setting it up for the first time. You can easily do it by performingSurfshark IP leak testand aDNS leak test. For your convenience, both are available on our website.You may also be interested in:",https://support.surfshark.com/hc/en-us/articles/360006636013-How-to-set-up-IKEv2-manual-connection-on-macOS How to connect manually using the Surfshark Android app,"In this tutorial, you will learn how to connect to Surfshark VPN servers on your Android device manually. This method does not require an additional app, such as the OpenVPN or WireGuard® client.To follow along, you will need an Android 5.0 or later device andan active Surfshark subscription. You can find the available plans onSurfshark’s pricing page.Connecting via WireGuard®Openthe Surfshark app on your Android device and tap onManual connectionin the login screen.SelectWireGuard.In the following screen, click onCopy web account link.Now, open a browser on your Android device andpastein thelinkyou have copied. Once you enter the page, tap onWireGuard.TapI don't have a key pair.In the following window, tap onGenerate a new key pair.Name your newly generated key pair and tapNext.With your key pair generated, tapChoose a location.Select a location of your choice,tapon it, anddownloadthe WireGuard configuration files.Go back to the Surfshark app and selectUse config file.Locatethe configuration file you have downloaded andselect it. By default, it ends up in your device'sDownloadsfolder.In the following screen, tapConnect.You are now connected to the VPN. To disconnect, tapDisconnectat the bottom of the screen.Connecting via OpenVPN UDP/TCP or IKEv2NOTE:The steps are identical when connecting via OpenVPN TCP or IKEv2.Openthe Surfshark app on your Android device and tap onManual connectionin the login screen.Tap onOpenVPN/ UDP.In the following window, you will have to input your service credentials alongside the server'sHost name/IP.Open a browser on your Android device and enter thefollowing page. Once there, tap onOpenVPN.Here, you will find yourservice credentials. Copy and paste them into the manual configuration setup.Next up, tap on theLocationstab andselecta server you wish to connect to.Input thecredentialsandserver Host nameas seen in the screenshot below. If you wish to change the protocol fromOpenVPN/ UDPtoTCPorIKEv2, tap on theProtocolbutton. Once you are done, tapCONNECT.Ensure your connection is successfulLet’s see if your connection is successful after setting up a VPN. You can do it by performing anIP leak test and a DNS leak teston our website.You may also be interested in:How to enable the GPS override function",https://support.surfshark.com/hc/en-us/articles/13746430089362-How-to-connect-manually-using-the-Surfshark-Android-app