[
  {
    "instruction": "How to configure OpenVPN for OpenELEC 5 & 7 and LibreELEC 7 & 8 on a Raspberry Pi",
    "input": "",
    "output": "Please note:This instruction covers Kodi installations with OpenELEC 5 and 7 as well as LibreELEC 7 final, LibreELEC 8 Alpha andLibreELEC 9with the 'VPN Manager for OpenVPN'. OpenELEC 6 doesn't support OpenVPN and will be covered in a separate article.Disclaimer:Please keep in mind that, although the technical process is as thoroughly documented as possible, you need to have at least some technica",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214059905-How-to-configure-OpenVPN-for-OpenELEC-5-7-and-LibreELEC-Raspberry-Pi-"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "มีอะไรใหม่ในส่วนขยายเบราว์เซอร์ ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 กันยายน 2023เวอร์ชัน 2 * แก้ไขปัญหาที่ตำแหน่งการเลื่อนในรายการข้อมูลการเข้าระบบจะหายไปเมื่อมีการซิงค์เกิดขึ้น. Version/Date: 22 กันยายน 2023เวอร์ชัน 1 * เราได้แก้ไขปัญหาที่จะทำให้ ExpressVPN Keys แสดงกล่องโต้ตอบการบันทึกอัตโนมัติโดยไม่คาดหมายในกระบวนการลงชื่อเข้าใช้หลายขั้นตอน. Version/Date: 21 กันยายน 2023เวอร์ชัน 0 * เพิ่ม แก้ไข ดู และค้นหาบันทึกที่ปลอดภัย. Version/D",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Troubleshooting VPN connection on Linux",
    "input": "",
    "output": "There are a number of factors that may be responsible for why a VPN connection could not be established. This topic covers various troubleshooting steps to help resolve connectivity issues.After each step, check if the issue still remains.Here is what you should try at first:Change the default protocol.For the CyberGhost Linux CLI app, you will find 2 protocols available: OpenVPN and WireGuard. If",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738119-Troubleshooting-VPN-connection-on-Linux-app"
  },
  {
    "instruction": "Why is my subscription missing or not yet activated?",
    "input": "",
    "output": "Auto-Activation: Automatically activates in logged-in account. - Manual Activation: Requires manual entry of key. - Reinstallation: Use old credentials for access. - Ordering/Payment Issues: Contact seller or support. - In-App Subscriptions: Restore purchase via client menu.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213332129-My-subscription-got-lost-or-hasn-t-been-activated"
  },
  {
    "instruction": "Is it legal to distribute files on P2P networks ?",
    "input": "",
    "output": "None of the current P2P technologies are illegal per definition. The target file of a download or upload might be a violation of copyright laws, though, which is the reason why some people try to criminalize the complete technology. Actually the deal with P2P is as with any other technology or invention, beginning from the first stone age knife: It’s meant as a helpful tool, but can be misused at",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213983029-Is-it-legal-to-distribute-files-on-P2P-networks"
  },
  {
    "instruction": "How do I stream using CyberGhost VPN on my Android device?",
    "input": "",
    "output": "Servers for streaming must meet specific conditions. Choose CyberGhost app, expand menu, select Best Location, Streaming category. Select desired stream channel and connect. Clear cache and cookies before playing. If not available, provide feedback to include in future listings. For additional info or concerns, contact Support via email, live chat, or online request form.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007874873-How-to-Stream-with-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "What is Keychain Access on macOS?",
    "input": "",
    "output": "Keychain Access stores passwords securely. - CyberGhost VPN saves credentials in the keychain for convenience. - Use macOS User password as default Keychain password. - Click 'Always Allow' to avoid future prompts. - For additional info, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016473899-What-is-Keychain-Access-on-the-Mac"
  },
  {
    "instruction": "How to define Smart Rules for CyberGhost VPN on Windows",
    "input": "",
    "output": "Smart Rules is a specific CyberGhost feature to help you automatically customize CyberGhost to work with your preferences or to trigger different apps or have CyberGhost connect to a preferred server based on your needs.Jump to...Cyber launch rulesWi-Fi protectionExceptionsApp rulesTo define specific rules, when and where they apply, open the 'Extended view' of CyberGhost, and choose'Smart rules'",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016968679-How-to-define-Smart-Rules-for-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "What is CyberGhost VPN's leak protection feature?",
    "input": "",
    "output": "CyberGhost VPN's leak protection secures macOS traffic against data leaks. It routes all traffic through the VPN by default, except for specific features like AirDrop and AirPlay. Update app to use latest version as leak protection is not compatible with WireGuard protocol. Enable Leak Protection from app settings. Allow access to local network devices if trusted.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/9912617679644-What-Is-CyberGhost-VPN-Leak-Protection"
  },
  {
    "instruction": "How do I cancel my subscription?",
    "input": "",
    "output": "To cancel CyberGhost VPN: - Go to account, select profile logo. - Choose Subscriptions > Cancel Subscription. For Apple App Store purchases: - Open Settings > Apple ID > Subscriptions. - Tap CyberGhost subscription and confirm cancellation. For Google Play Store purchases: - Go to Payments & subscriptions > Select subscription > Cancel. Need assistance? Contact support for refunds.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription"
  },
  {
    "instruction": "Mitä uutta VPN-selainlaajennuksessa on Chromelle, Firefoxille ja Edgelle?",
    "input": "",
    "output": "Version/Date: 2024 touko 10versio 4 * Tässä julkaisussa on korjaus yhden lahjakkaan käyttäjämme ilmoittamaan ongelmaan. He raportoivat meille geo-spoofing-koodimme ongelmasta, joka vaikutti SVG-tiedostoihin. Olemme nyt toteuttaneet korjauksen käyttäjän ehdottaman koodin perusteella, joten haluamme kiittää heitä suuresti ongelman tunnistamisesta ja auttamisesta sen ratkaisemisessa. Version/Date",
    "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Why Do I Sometimes Get Less Than My Full Internet Speed?",
    "input": "",
    "output": "*What impacts speed?** Physical Internet connection, network infrastructure issues, ISP throttling, CyberGhost configuration, server load, protocol used. - **How to improve speed?** - Restart device. - Change to a closer VPN server. - Adjust protocol settings (e.g., switch to WireGuard). - Lower server load by changing protocols or using different servers. - Temporarily disable antivirus and firewall. - Close background P2P programs. - Use Ethernet instead of Wi-Fi. - Update router firmware. - **Additional notes:** CyberGhost's protocol overhead, varying MTU (Maximum Transmission Unit), and limitations due to server capacity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213895605-Why-don-t-I-get-100-of-my-normal-internet-speed"
  },
  {
    "instruction": "How do I set up CyberGhost for use on Microsoft Xbox and Mac using Internet Connection Sharing (ICS)?",
    "input": "",
    "output": "Install and activate CyberGhost VPN on Mac. Set up Internet Sharing on Mac to share connection to Xbox. Configure Ethernet settings for Xbox through Settings menu. Manually set unique IP address for Xbox using controller. Ensure router configuration matches Mac's CyberGhost setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989053-How-to-use-CyberGhost-with-Microsoft-Xbox-Mac-ICS"
  },
  {
    "instruction": "How to log-in (existing users) to CyberGhost VPN for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "To log in to the CyberGhost application on a Firestick device, you have two options:A. Using the regular login optionA VPN is dependent on an active Internet connection, therefore, it is important that you connect the device in question to the Internet, afterwards, you simply have to insert the username and password of the CyberGhost account and hit the login button.Note:In case you have forgotten",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388494-How-to-log-in-existing-users-to-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "Hvad er nyt i VPN-browserudvidelsen til Chrome, Firefox og Edge?",
    "input": "",
    "output": "Version/Date: maj 2024version 4 * I denne udgivelse har vi en rettelse, der kommer fra en af vores talentfulde brugere. De rapporterede et problem til os vedrørende vores geo-spoofing kode og hvordan den forstyrrede SVG-filer. Vi har nu implementeret en rettelse baseret på brugerens foreslåede kode, så vi vil gerne give dem en stor tak for at finde problemet og hjælpe os med at løse det. V",
    "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How to share a VPN connection over Wi-Fi on Windows 10",
    "input": "",
    "output": "This article will show how you can share a VPN connection over Wi-Fi on Windows Step 1: Check on available networksMake sure you have a wireless device running, such as a built in interface or an external USB wireless adapter. Also the respective device needs to support hosted networks. To check on the latter do as follows:Press the 'Windows' button on your keyboard and type in 'cmd'.Right clic",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115002698345-How-to-share-a-VPN-connection-over-Wi-Fi-on-Windows-10"
  },
  {
    "instruction": "How to change DNS settings for Asus Routers",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to offer faster streaming speeds. To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website so ExpressVPN will recognize your IP address and grant MediaStreamer access to your device.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/dns-settings-for-asus-routers/)"
  },
  {
    "instruction": "How to set up ExpressVPN for your WD TV Live",
    "input": "",
    "output": "Set up your VPN-enabled virtual router or routerConnect your WD TV to your virtual router or router",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-wd-tv-with-virtual-router-or-router/)"
  },
  {
    "instruction": "Will my payments be logged, compromising my anonymity?",
    "input": "",
    "output": "Your personal data is stored by sellers separately. Sellers do not get detailed account information. CyberGhost never knows buyer specifics.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214531685-Will-the-payment-be-logged-and-or-compromise-my-anonymity"
  },
  {
    "instruction": "Mitä uutta ExpressVPN tarjoaa reitittimille?",
    "input": "",
    "output": "Version/Date: joulukuuta 2024 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: Reititin v6 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: heinäkuuta 2024 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: Reititin v5 * Päivitettiin Lightway paremman vakauden ja",
    "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I troubleshoot streaming issues on iOS?",
    "input": "",
    "output": "Try disconnecting/reconnecting to a streaming profile. Offload and delete Netflix from storage. Clear device cache and Safari data. Disable Location Services in iPhone Settings. Restart your device and use Optimized server for US.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360022254699-How-to-troubleshoot-streaming-issues-on-IOS"
  },
  {
    "instruction": "How do I set up the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "This article explains how to set up CyberGhost CLI app on Linux. CyberGhost is compatible with Debian-based, Ubuntu 04 | 04, PopOS, RPM-based, Fedora 29 | 30 | 31, and CentOS 7 distributions. Steps include: - Logging into your account - Choosing the appropriate version of CyberGhost for Linux - Downloading the CLI configuration file - Extracting and renaming it - Running installation commands with sudo - Confirming your password during installation For Ubuntu 04, see related articles like how to stream or torrent using CyberGhost on Linux. Need help? Contact support via email, online request form, or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020436274-Set-Up-CyberGhost-VPN-CLI-App-on-Linux"
  },
  {
    "instruction": "How do I purchase a subscription?",
    "input": "",
    "output": "Order CyberGhost from their homepage or via promotions. Choose payment interval (monthly/yearly) with 14/45-day money-back guarantee. Create an account, either renew/login or sign-up/new user process. Set up password and complete payment details securely. Follow setup instructions for native protocols if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213650885-How-to-purchase-a-subscription"
  },
  {
    "instruction": "How to upgrade from trial to Premium for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "After your trial has come to an end, a CyberGhost subscription is needed in order to continue with premium access.UpgradeTo buy a subscription tap on 'Subscribe now' and decide for a payment plan. All plans are subscriptions, although the run-time will differ. If you decide for a monthly subscription, you will be billed once a month, if you decide for a yearly subscription, you will be billed once",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526773-How-to-upgrade-from-trial-to-Premium-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "What is a VPN and what are its benefits?",
    "input": "",
    "output": "A virtual private network encrypts internet connections for privacy and security. Most countries don't restrict VPN use legally; some censor them. Using a regular antivirus doesn’t protect your privacy or anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214536205-What-is-a-VPN-and-why-do-I-need-one"
  },
  {
    "instruction": "How do I send debug logs to Cloud from an Android device?",
    "input": "",
    "output": "Open app and tap Settings icon. Tap Report a problem to open report page. Fill details about your issue. CSI ID fills automatically. Send for debugging purposes only.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016813060-Send-Debug-Logs-on-Android"
  },
  {
    "instruction": "What are ways my personal data could be misused, and how does maintaining anonymity help safeguard my privacy?",
    "input": "",
    "output": "Personal data has monetary value. - Internet activity tracked and sold as customer profiles. - Data collected from cookies and emails. - Various organizations examine personal communications. - Web pages and forums leave traces of user activities. - HR uses internet data for hiring decisions. - Government also collects personal data. - Anonymity online does not protect privacy. - Surveillance affects freedom of speech. - Geo-restricted searches can reveal sensitive information. - Political leanings can lead to surveillance. - Online behavior is increasingly monitored globally.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214036749-How-can-personal-data-be-used-against-me-and-how-does-anonymity-protect-my-privacy"
  },
  {
    "instruction": "How to use connection features with CyberGhost VPN for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526713-How-to-use-connection-features-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "ExpressVPN Android için Yenilikler Neler?",
    "input": "",
    "output": "Version/Date: 25 Şubat 2025sürüm 0 * Uygulamanın boyutunu küçülttük. Mühendislerimiz uygulamayı optimize etmek için çok çalıştı, böylece artık daha hızlı indirebilirsiniz. Version/Date: 9 Şubat 2025sürüm 0 * Arabanız gibi VPN’inizin de zaman zaman bakıma ihtiyacı var. Gerekli ayarlamaları yaptık ve artık her zamankinden daha iyi çalışıyor. Version/Date: 6 Şubat 2025sürüm 0 * Bira",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Do different servers have different levels of anonymity ?",
    "input": "",
    "output": "CyberGhost VPN anonymizes you on two different levels. The first level is the exchange of your original IP address, assigned to you by your ISP, with the IP address of the CyberGhost VPN server you are logged into. That way any data sniffer will not get your address, but the one of the respective CyberGhost VPN server. This level is of a fixed nature.The second level is more an additional protecti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213903189--Do-different-servers-have-different-levels-of-anonymity"
  },
  {
    "instruction": "How to Set Up CyberGhost Security Updater on Windows",
    "input": "",
    "output": "There are enough security threats to worry about online and peopleare rarely awarethatusing apps that arenot up to dateposes asignificantsecurityrisk.The longerthe apps remain outdated, the worse the situation can get for you and your device's security.WithSecurity Updaterat your side, you can:Scan your device and get an overview of all your softwareSpot the apps that need updatingSee the security",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360018083360-How-to-Set-Up-CyberGhost-Security-Updater-on-Windows"
  },
  {
    "instruction": "Configure My Smart DNS for AppleTV 3",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.It is advised to save your original DNS settings before making any other changes.You may need them in case you will want to switch back to your original settingsor different settings based on your needs. Changing the DNS is done one-time.Completing the only requirement as described above, now head over to your AppleTV The below steps",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012023140"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost VPN on macOS",
    "input": "",
    "output": "CyberGhost comes with a custom category entitled \"Favorites\" , where you can populate it with specific countries or cities that you would like to connect to more often or even certain streaming servers.To add a server to \"Favorites\", highlight the star next to its name and this will be instantly added to the Favorites category.If you ever need to remove a server from Favorites, you can just hit th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024359-How-to-add-and-use-favorites-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "Chrome, Firefox ve Edge için VPN tarayıcı uzantısında ne yenilikler var?",
    "input": "",
    "output": "Version/Date: 2024 Mayıs 10versiyon 4 * Bu sürümde, yetenekli kullanıcılarımızdan birinin bize ilettiği, coğrafi aldatma kodumuzla ilgili ve SVG dosyalarına müdahil olan bir sorunu çözdük. Kullanıcının önerdiği kodu baz alarak bir düzeltme uyguladık, bu nedenle sorunu tespit ettikleri ve çözmemize yardımcı oldukları için büyük bir teşekkür etmek istiyoruz. Version/Date: 2022 Ağustos 10versiyon",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How to Set Up OpenVPN on macOS (Tunnelblick)",
    "input": "",
    "output": "Tunneblick app is an alternative method of connecting to CyberGhost VPN servers that will be useful if the CyberGhost application cannot be installed on your Mac or if it does not work as expected.Jump to...Download OpenVPN configuration filesDownload TunnelblickInstall Tunnelblick and VPN configurationYour first VPN ConnectionDownload OpenVPN configuration filesVisit yourCyberGhost VPN online",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214239925-How-to-Set-Up-OpenVPN-on-macOS-Tunnelblick"
  },
  {
    "instruction": "What is a VPN and what are its benefits?",
    "input": "",
    "output": "A virtual private network encrypts internet connections for privacy and security. Most countries don't restrict VPN use legally; some censor them. Using a regular antivirus doesn’t protect your privacy or anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214536205-What-is-a-VPN-and-why-do-I-need-one"
  },
  {
    "instruction": "How do I manage my CyberGhost VPN settings and features on an Android device?",
    "input": "",
    "output": "Account settings for user name and subscription. Control active devices via online account. General features include anonymous statistics and protocols. Includes Domain Fronting, network data sharing, haptic response. Settings cover VPN connection checker, dedicated IP, small packet size. Options allow customization of Wi-Fi protection behavior. Provides detailed information on app settings catalog.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008755234-Manage-your-CyberGhost-VPN-Settings-and-Features-on-Android"
  },
  {
    "instruction": "How do I configure my LG Smart TV for use with MediaStreamer?",
    "input": "",
    "output": "MediaStreamer improves streaming experience. Use it as an alternative for non-VPN supported devices like LG TVs.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/lg-smart-tv-mediastreamer/)"
  },
  {
    "instruction": "How to set up MediaStreamer on your Linksys router",
    "input": "",
    "output": "To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website. This allows ExpressVPN to recognize your IP address and grant your device access to MediaStreamer.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-via-linksys-router-with-dns/)"
  },
  {
    "instruction": "O que há de novo na extensão de navegador VPN para Chrome, Firefox e Edge?",
    "input": "",
    "output": "Version/Date: 10 de maio de 2024versão 4 * Nesta versão, temos uma correção que veio de um dos nossos usuários talentosos. Eles relataram um problema sobre o nosso código de falsificação de localização e como ele estava interferindo com arquivos SVG. Agora implementamos uma correção baseada no código sugerido pelo usuário, então queremos dar a eles um grande agradecimento por identificar o pro",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How do I send debug logs from a Linux system?",
    "input": "",
    "output": "To get debug logs on Linux: - Use Terminal and type: `sudo cat ~/.cyberghost/logs/* >> ~/Desktop/clilog.txt` - Send via email/s online request/live chat on website. Debug info includes crashes, connectivity errors, server auth problems. Non-personal data only used for better support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016663420-Send-Debug-Logs-on-Linux"
  },
  {
    "instruction": "How to set up ExpressVPN on Netgear routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Netgear router models: Netgear R6300v2 Netgear R6400v2 Netgear R6700v3 Netgear Nighthawk R7000 Netgear Nighthawk R7000P https://www.youtube.com/embed/eHLrZKWyFdo",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-netgear/)"
  },
  {
    "instruction": "How can I be sure that CyberGhost VPN works ?",
    "input": "",
    "output": "Not sure if CyberGhost VPN really changed your IP address ?Take our Privacy testhereand find out if your sensitive data isProtectedorExposed.Jump to...IP Leak TestRun a DNS Leak TestCheck the steps below to ensure that your online experience is secure and that no private information is exposed.Check the status of the connection in the AppConnect to CyberGhost VPNThe home screen of your CyberGho",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213894425-How-can-I-be-sure-that-CyberGhost-VPN-works-"
  },
  {
    "instruction": "How to Set Up CyberGhost Antivirus on Windows",
    "input": "",
    "output": "Protecting your Windows devices with CyberGhost Antivirus is as easy as it gets.Intego, the world-class antivirus solution, is now our trusted ally in the fight to protect your data. Because you deserve full access to the features, robust protection, and complete peace of mind, Intego Antivirus is also installed as a separate app on your device, supporting your CyberGhost Security Suite for Window",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017987300-How-to-Set-Up-CyberGhost-Antivirus-on-Windows"
  },
  {
    "instruction": "Vad är nytt med ExpressVPN för Linux?",
    "input": "",
    "output": "Version/Date: 6 februari 2025version 0 * Bara några justeringar för att se till att appen körs smidigt. Version/Date: 24 december 2024version 0 * Igår var en spadag för appen—den körs nu bättre än någonsin. Version/Date: 23 december 2024version 0 * I denna version har vi uppgraderat Lightway för att använda hybrid ML-KEM istället för hybrid Kyber för post-kvantkryptografi. Version/D",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "What is the TAP driver error and how do I fix it?",
    "input": "",
    "output": "Restart TAP adapter if error occurs. Disable and re-enable the TAP-Windows Adapter VUninstall and reinstall CyberGhost VPN's driver. Follow the provided download links to install the correct driver. Contact support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016431900-TAP-driver-error"
  },
  {
    "instruction": "What’s new in ExpressVPN for Android?",
    "input": "",
    "output": "Version/Date: 2025 March 8version 0 * We’ve updated some of our backend systems for improved performance while you use the app. Version/Date: 2025 February 25version 0 * A reduction in the size of the app. Our engineers have worked hard to optimize the app so you can download it quicker than ever. Version/Date: 2025 February 9version 0 * Just like your car, a VPN needs a good ser",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How do I uninstall CyberGhost from my Mac?",
    "input": "",
    "output": "A. Close CyberGhost app by quitting or uninstalling. B. Uninstall via Finder and confirm MacOS password. Restart system after uninstallation. For support: Email, Online Request, 24/7 Live Chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020901160-Uninstall-CyberGhost-on-a-Mac"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Wii U",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Nintendo Wii U. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Wii U:Step 1 of 12: Press the Home button on your Wii U controllerStep 2 of 12: ChooseSystem SettingsStep 3 of 12: TapInternetStep 4 of 12: ChooseCo",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029120-Configure-My-Smart-DNS-for-Nintendo-Wii-U"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & a VPN-compatible router",
    "input": "",
    "output": "To use your Xbox with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the Internet",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989173-Using-Microsoft-s-Xbox-with-a-VPN-compatible-router"
  },
  {
    "instruction": "How do I sign up or log into CyberGhost on Android TV?",
    "input": "",
    "output": "Use username and password for existing purchases. Sign up for free trial if not purchased yet. Create new account by providing email, password, and sign up. Start trial through validation link or subscribe now with payment method. Contact support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016424473-How-to-sign-up-or-log-in-to-CyberGhost-on-Android-TV"
  },
  {
    "instruction": "Issues in reaching streaming services geographically restricted",
    "input": "",
    "output": "To check out the streaming services we currently support, please visit thispage.If you are experiencing difficulty accessing any of these services, please follow the recommended troubleshooting steps below :Clear your DNS cache:WindowsPress theWindows Keyor hover your mouse over the bottom left corner and click theWindows IconBegin typingCommand PromptRight-click the application and selectRun as A",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016576499-Problems-to-reach-geographically-restricted-streaming-services"
  },
  {
    "instruction": "What’s new in ExpressVPN for Linux?",
    "input": "",
    "output": "Version/Date: 2025 March 4version 1 * Fixed an issue that was preventing the app to connect to another server while connected. Version/Date: 2025 February 21version 0 * Graphical User Interface (GUI) Version/Date: 2025 February 6version 0 * Just adjusting the sails and making sure the app runs smoothly. Version/Date: 2024 December 24version 0 * Yesterday was a spa day for the app",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How fast are the CyberGhost servers ?",
    "input": "",
    "output": "The minimum bandwidth for connections using a regular subscription usually won't fall back behind an average speed of 6 Mbps, while the maximum could reach at best ( given ideal preconditions are in charge) 1 Gb ( the usual server speed). In daily life instead, you should count in certain factors, which will most certainly slow down your Internet experience :Your original Internet connection:Regul",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440889-How-fast-are-the-CyberGhost-servers"
  },
  {
    "instruction": "How to Set Up CyberGhost Antivirus on Windows",
    "input": "",
    "output": "Protecting your Windows devices with CyberGhost Antivirus is as easy as it gets.Intego, the world-class antivirus solution, is now our trusted ally in the fight to protect your data. Because you deserve full access to the features, robust protection, and complete peace of mind, Intego Antivirus is also installed as a separate app on your device, supporting your CyberGhost Security Suite for Window",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017987300-How-to-Set-Up-CyberGhost-Antivirus-on-Windows"
  },
  {
    "instruction": "How to change DNS settings for Asus Routers",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to offer faster streaming speeds. To use MediaStreamer smoothly, you must register your IP address on the ExpressVPN website so ExpressVPN will recognize your IP address and grant MediaStreamer access to your device.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/dns-settings-for-asus-routers/)"
  },
  {
    "instruction": "Chrome、Firefox、およびEdge用のVPNブラウザ拡張機能の新機能は何ですか？",
    "input": "",
    "output": "Version/Date: 2024年5月10日バージョン4 * このリリースでは、有能なユーザーの一人から寄せられた問題の修正が含まれています。彼らは私たちに、ジオスプーフィングコードがSVGファイルに干渉しているという問題を報告しました。 ユーザーの提案したコードを基に修正を実装しましたので、問題を見つけて解決に協力してくれたことに感謝したいと思います。 Version/Date: 2022年8月10日バージョン2 * いくつかのVPNロケーションの翻訳を改善しました。 Version/Date: 2021年11月12日バージョン1 * ExpressVPN Windowsアプリv12のサポートを追加しました。 Version/Date: 2021年6月23日バージョン2 * バグ修正。 Version/Date: 2021年4月13日バージョン",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Apple TV版ExpressVPNの新着情報",
    "input": "",
    "output": "Version/Date: 2024年3月20日バージョン0 * 内部エンジンを刷新し、アプリがより良く動作しています。 Version/Date: 2024年2月26日バージョン0 * 広告とトラッカーをブロック。 Version/Date: 2024年1月24日バージョン0 * iOSデバイスでサインアップするための新しいボタン。 Version/Date: 2023年12月18日バージョン0 * お困りの点があれば、診断情報を含めたメッセージをサポートチームにお送りいただき、問題解決のお手伝いをいたします。 Version/Date: 2023年12月4日バージョン0 * お困りの点があれば、診断情報を含めたメッセージをサポートチームにお送りいただき、問題解決のお手伝いをいたします。 Version/Date: 2",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How to use Kodi with ExpressVPN on Android",
    "input": "",
    "output": "Note:These steps will also work for anAndroid TV Box. Make sure yourAndroid TV Box is compatible with ExpressVPNbefore proceeding. https://www.youtube.com/embed/RL9Im-dj7Ow",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-android/)"
  },
  {
    "instruction": "How can I use a P2P client with CyberGhost VPN ?",
    "input": "",
    "output": "After installing the CyberGhost VPN, start the client and launch the \"For Torrenting\"profile.If you choose a server manually from the profiles, please note that in some countries, the use of Peer to Peer (P2P) technology may be prohibited and your P2P program will not work if you are forced to use a server that is not equipped to work with P2P technology.Some more hints :Clear Cookies!Cookies in y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982989-How-can-I-use-a-P2P-client-with-CyberGhost-VPN"
  },
  {
    "instruction": "How to automatically protect Wi-Fi networks with CyberGhost VPN on iOS",
    "input": "",
    "output": "There are two possibilities to automatically protect your device when entering a Wi-Fi network, either by defining the general reaction of CyberGhost to new and / or unknown networks or by assigning a reaction on the fly when entering a specific hotspot.How to configure the general behavior of your CyberGhost application on new networksA single finger tap on the gear symbol that opens the setti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005289374-How-to-automatically-protect-Wi-Fi-networks-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Co nowego w ExpressVPN dla Apple TV",
    "input": "",
    "output": "Version/Date: 20 marca 2024wersja 0 * Podrasowaliśmy nasze wewnętrzne silniki; aplikacja działa lepiej niż dotychczas. Version/Date: 26 lutego 2024wersja 0 * Blokowanie reklam i trakerów. Version/Date: 24 stycznia 2024wersja 0 * Nowiutki przycisk, który możesz użyć do rejestracji na urządzeniu iOS. Version/Date: 18 grudnia 2023wersja 0 * Wyślij wiadomość do naszego zesp",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับ Apple TV",
    "input": "",
    "output": "Version/Date: 20 มีนาคม 2024เวอร์ชัน 0 * เราได้ปรับปรุงการทำงานภายในเพื่อให้แอปทำงานได้ดีกว่าที่เคย. Version/Date: 26 กุมภาพันธ์ 2024เวอร์ชัน 0 * บล็อกโฆษณาและตัวติดตาม. Version/Date: 24 มกราคม 2024เวอร์ชัน 0 * ปุ่มใหม่ที่สามารถใช้สมัครใช้งานด้วยอุปกรณ์ iOS. Version/Date: 18 ธันวาคม 2023เวอร์ชัน 0 * ส่งข้อความไปยังทีมสนับสนุนของเรา รวมถึงข้อมูลการวินิจฉัย เพื่อช่วยแก้ปั",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Why is my Windows VPN connection not working?",
    "input": "",
    "output": "Check options like WireGuard, OpenVPN, or IKEv- Try different server locations. - Restart and reinstall the app. - Disable IPv6 support. - Disable security features from router. - Repair virtual network card using CyberGhost. - Contact customer support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013670100-Troubleshooting-VPN-connection-on-Windows"
  },
  {
    "instruction": "How to use Kodi with ExpressVPN on Chromebook",
    "input": "",
    "output": "If you have further questions, pleasecontact the ExpressVPN Support team for immediate assistance.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-chromebook/)"
  },
  {
    "instruction": "How do I troubleshoot a VPN connection issue on my Android device?",
    "input": "",
    "output": "Check different server locations. - Restart your device and reinstall the app. - Disable battery saving mode. - Change network settings. - Reset network settings if necessary. - Contact support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013670140-Troubleshooting-VPN-connection-on-Android"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost VPN on macOS",
    "input": "",
    "output": "CyberGhost comes with a custom category entitled \"Favorites\" , where you can populate it with specific countries or cities that you would like to connect to more often or even certain streaming servers.To add a server to \"Favorites\", highlight the star next to its name and this will be instantly added to the Favorites category.If you ever need to remove a server from Favorites, you can just hit th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024359-How-to-add-and-use-favorites-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "How do I set up AsusWRT Merlin with NordVPN?",
    "input": "",
    "output": "Log in to your ASUS router and set up OpenVPN. Download and choose the best server configuration from NordAccount. Configure files on your router and enter service credentials. Set DNS settings for NordVPN. Optionally enable Kill Switch feature.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN"
  },
  {
    "instruction": "Can I replace my Internet provider with CyberGhost VPN?",
    "input": "",
    "output": "No. You need an active Internet connection and, through it, a functional communication, in order for you to use CyberGhost VPN. This is only possible through a real ISP. CyberGhost VPN starts from this connection and then creates an encoded tunnel from your computer to our server. Therefore, your Internet connection becomes more secure and anonymous, completely isolated from your Internet provider",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213983389--Can-I-replace-my-Internet-provider-with-CyberGhost-VPN"
  },
  {
    "instruction": "How to use CyberGhostVPN on Synology NAS via OpenVPN",
    "input": "",
    "output": "This tutorial guide will take you through the steps of setting up a VPN on your Synology using OpenVPN.Download OpenVPN configuration filesLogin into yourCyberGhostVPN accountand then click onVPNScroll down toManual setupand then click onConfigure DeviceProtocol :Make sure to use onlyOpenVPN 3orOpenVPN 3 TCPCountry :Since native protocol connections can only be used with a single server, you m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012606699-How-to-use-CyberGhostVPN-for-Synology-NAS-via-OpenVPN"
  },
  {
    "instruction": "How do I configure OpenVPN for OpenELEC 6 on a Raspberry Pi?",
    "input": "",
    "output": "Create and download OpenVPN configuration files. Install OpenVPN, configure VPN Manager for OpenELEC/LibreELEC devices, and test connection using Putty. Obtain and install VPN Manager for OpenELEC/LibreELEC, copy files, and configure. Install and set up VPN Manager for OpenELEC/LibreELEC to connect to CyberGhost. Contact Support Department for any additional information or concerns.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270949-How-to-configure-OpenVPN-for-OpenELEC-6-on-a-Raspberry-Pi"
  },
  {
    "instruction": "How can I retrieve an invoice for my purchase?",
    "input": "",
    "output": "Log into your CyberGhost VPN account. Click on the CyberGhost icon, then Subscriptions. Under Active Subscriptions, click See invoice once. Download your PDF invoice this way. Need help? Contact Customer Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734679-How-Do-I-Retrieve-an-Invoice-for-My-Purchase"
  },
  {
    "instruction": "How do I set up ExpressVPN on my Chromecast with Google TV?",
    "input": "",
    "output": "Download and activate ExpressVPN. Switch between servers. Disconnect, then uninstall.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/setup-chromecast-with-google-tv/)"
  },
  {
    "instruction": "How to set up ExpressVPN on Asus routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Asus router models: RT-AC68U (up to vRT-AC87U RT-AC56R RT-AC56S RT-AC56U https://www.youtube.com/embed/HpebihXQy38",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-asus/)"
  },
  {
    "instruction": "Router: How to Set Up OpenVPN on TomatoUSB Merlin Build",
    "input": "",
    "output": "Please note the following requirements:Router with alternative TomatoUSB Merlin Build firmware and support of OpenVPN.Older versions need to be updated.Info:Official Tomato websiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Ent",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269809-Router-How-to-setup-OpenVPN-on-TomatoUSB-Merlin-Build"
  },
  {
    "instruction": "How do I send debug logs from an iOS device?",
    "input": "",
    "output": "Open app and tap Settings icon. Tap Submit a request to open new page. Fill details about your issue. CSI ID auto-filled; send non-personal data for debugging. Helps improve customer support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360022232980-Send-Debug-Logs-on-iOS"
  },
  {
    "instruction": "How do I set up an OpenVPN client on my Android device?",
    "input": "",
    "output": "Download CyberGhost OpenVPN files. Create and save server configuration. Install OpenVPN Connect from Google Play Store. Import .ovpn file into the app. Use generated credentials to connect. Trust service for connection, check status green for success.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016722420-How-to-Set-Up-OpenVPN-client-on-Android"
  },
  {
    "instruction": "How do I install and use CyberGhost VPN on my Android device?",
    "input": "",
    "output": "*How to Connect to the VPN**: Start CyberGhost, select \"Best Location\", and tap the power button. - **How to Select Streaming Servers**: Expand menu, choose \"Streaming,\" then select server for streaming. - **How to Mark Favorite Servers**: Expand menu, choose \"Countries/Cities,\" mark servers with stars. - **How to Set-Up a Dedicated IP**: Go to Settings, set \"Dedicated IP\" to not set up, redeem token if needed. - **How to set Wi-Fi rule**: In settings, enable Wi-Fi rules and configure as needed. - **How to Use Split Tunnel**: Set mode to Custom rules, uncheck apps for main connection.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006573873-How-to-use-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "Can I merge two or more accounts into one ?",
    "input": "",
    "output": "Unfortunately, not. Due to technical reasons it is not possible to merge two or more single accounts into one. If you have multiple subscriptions activated on different accounts, you need to use them at the same time.Possible alternative solutions:Subscriptions not older than 1 month:In case one or all subscriptions are not older than 45 days, please contact Cleverbridge and under the Money Back G",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834189-Can-I-merge-two-or-more-accounts-into-one"
  },
  {
    "instruction": "How to set up ExpressVPN Keys on the ExpressVPN iOS app",
    "input": "",
    "output": "Create an ExpressVPN Keys accountSet up ExpressVPN Keys on another deviceHow to use ExpressVPN KeysReport a bug",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/password-manager-ios/)"
  },
  {
    "instruction": "Configure My Smart DNS for Xbox One",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Xbox One. The below steps are presented for you which will help you apply the CyberGhost Smart DNS via Xbox One:Step 1 of 6: From the System settings menu of your Xbox One – chooseSettingsStep 2 of 6: ChooseNetworkfrom the list of choicesStep 3 of 6:Network Setting",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012010840"
  },
  {
    "instruction": "How do I restore my CyberGhost subscription after reinstalling my system and the client?",
    "input": "",
    "output": "You need to use your old account data. Reset CyberGhost settings and devices. Download and install the correct version. Re-register on new OS. Remove obsolete device in settings.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213438749-How-can-I-get-back-my-CyberGhost-subscription-after-re-installing-my-system-and-or-the-client"
  },
  {
    "instruction": "How do I set up and use CyberGhostVPN with OpenVPN on my Synology NAS?",
    "input": "",
    "output": "Set up OpenVPN configuration files. Log into CyberGhostVPN account for manual setup. Choose country, protocol version, save settings. Download and extract .ovpn files. Disable IPv6 on Synology before connecting.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012606699-How-to-use-CyberGhostVPN-on-Synology-NAS-via-OpenVPN"
  },
  {
    "instruction": "Which devices and platforms are you compatible with?",
    "input": "",
    "output": "CyberGhost supports various devices and platforms: - Windows, macOS, Linux, iOS, Android, Smart TVs (Android TV), gaming consoles. - Includes OpenVPN, IKEv2, WireGuard protocols. - Offers kill-switch, ad blocker, no-tracking tool, etc. - Available as browser extensions.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213898525-What-devices-and-platforms-do-you-support"
  },
  {
    "instruction": "Can an assigned server compromise my anonymity ?",
    "input": "",
    "output": "Can the fact, that I'm logged in to, say, a server in Hamburg, be a hint to where I live and be used to identify me?No, for two reasons:The next best suited server near your real location is not necessarily the one, that is really located next to you. It could also be a server hundreds of miles away, because the keyword is 'load balancing' for maximum performance. If a server farer away is better",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034269-Can-an-assigned-server-compromise-my-anonymity"
  },
  {
    "instruction": "How to purchase a subscription",
    "input": "",
    "output": "You can order CyberGhost directly from theCyberGhost homepage, from a newsletter, an affiliate or through various special promotions. Either way the order process takes place online, where you first decide for the payment interval (e. g. monthly or yearly).For monthly plans, the Money Back Guarantee is 14 days, whereas the yearly subscriptions they are covered by a 45 day Money Back Guarantee in c",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213650885"
  },
  {
    "instruction": "How does CyberGhost VPN's anonymity guarantee greater internet freedom?",
    "input": "",
    "output": "CyberGhost VPN protects digital privacy by: - Providing apps for various devices. - Ensuring secure wireless connections and IP hiding. - Not keeping logs, adhering to laws in Romania. - Offering support in multiple languages. They protect your online activities from snoopers.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214033749-How-does-anonymity-provided-by-Cyberghost-VPN-ensure-more-freedom"
  },
  {
    "instruction": "Why is my activation key considered invalid?",
    "input": "",
    "output": "Invalid activation codes are rejected after assignment. Re-installation or different device requires login with credentials. Subscription ties to account, not code. New activation keys might be rejected due to time frame or technical issues. Unauthorized purchase leads to limited use and service limitations. Contact authorization seller for refund if purchased from unauthorized reseller.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid"
  },
  {
    "instruction": "Co nowego w ExpressVPN dla Linux?",
    "input": "",
    "output": "Version/Date: 6 lutego 2025wersja 0 * Drobne poprawki, które zapewniają płynne działanie aplikacji. Version/Date: 24 grudnia 2024wersja 0 * Wczoraj był dzień spa dla aplikacji — teraz działa lepiej niż kiedykolwiek. Version/Date: 23 grudnia 2024wersja 0 * W tej wersji zaktualizowaliśmy Lightway, aby używał hybrydowego ML-KEM zamiast hybrydowego Kyber dla kryptografii post-kwantowej.",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost for Android TV",
    "input": "",
    "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426553-How-to-add-and-use-favorites-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How do I restore my CyberGhost subscription after reinstalling my system and the client?",
    "input": "",
    "output": "You need to use your old account data. Reset CyberGhost settings and devices. Download and install the correct version. Re-register on new OS. Remove obsolete device in settings.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213438749-How-can-I-get-back-my-CyberGhost-subscription-after-re-installing-my-system-and-or-the-client"
  },
  {
    "instruction": "How do I manage my CyberGhost VPN settings and features on an iOS device?",
    "input": "",
    "output": "Settings Menu opens with gear symbol. - Includes Account, General, VPN, Wi-Fi Protection sections. - Features include Anonymous statistics, Haptic response, and Debugging data sharing. - Users can manage their subscription, choose protocol, and set dedicated IP addresses. - Offers Connection Checker for internet status, small packet size adjustment, and customizable Wi-Fi protection settings. - Provides FAQ, contact support options, and legal information.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006182994-Manage-your-CyberGhost-VPN-Settings-and-Features-on-iOS"
  },
  {
    "instruction": "Troubleshooting VPN connection on Linux",
    "input": "",
    "output": "There are a number of factors that may be responsible for why a VPN connection could not be established. This topic covers various troubleshooting steps to help resolve connectivity issues.After each step, check if the issue still remains.Here is what you should try at first:Change the default protocol.For the CyberGhost Linux CLI app, you will find 2 protocols available: OpenVPN and WireGuard. If",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738119-Troubleshooting-VPN-connection-on-Linux-app"
  },
  {
    "instruction": "How to use connection features with CyberGhost for Android TV",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426973-How-to-use-connection-features-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Новости ExpressVPN для Apple TV",
    "input": "",
    "output": "Version/Date: 2024 20 мартаверсия 0 * Подчистили внутренние механизмы, приложение работает лучше, чем раньше. Version/Date: 2024 26 февраляверсия 0 * Блокируйте рекламу и трекеры. Version/Date: 24 января 2024версия 0 * Совершенно новая кнопка, которую можно использовать для регистрации с устройства iOS. Version/Date: 2023 18 декабряверсия 0 * Отправьте сообщение нашей с",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I configure Windows Firewall to allow CyberGhost through?",
    "input": "",
    "output": "Add firewall rules for Dashboard, Dashboard.Service, and OpenVPN. Create exceptions in third-party firewalls or antivirus settings. Include specific files like Dashboard.exe, wyUpdate.exe, and PeLauncher.exe. Additional support available via email or live chat. Documentation can be found at the CyberGhost Support website.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016440480-How-to-configure-Windows-Firewall-to-unblock-CyberGhost"
  },
  {
    "instruction": "Configure My Smart DNS for Xbox 360",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, head over to your Xbox The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Xbox 360:Step 1 of 9: Open the main menu of your Xbox 360 – chooseSettingsfrom the choices displayedStep 2 of 9: ChooseSystemand selectNetwork SettingsStep 3 of 9:High",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012119999-Configure-My-Smart-DNS-for-Xbox-360"
  },
  {
    "instruction": "How do I connect CyberGhost to my Sony PlayStation and a compatible router using a VPN?",
    "input": "",
    "output": "Use original ISP router for Internet access. Use separate VPN-compatible router for encrypted network. Connect PlayStation manually via LAN/Wi-Fi settings. Ensure correct Wi-Fi connection selected for VPN. Check game console's Ethernet capability if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-How-to-use-CyberGhost-with-Sony-PlayStation-a-VPN-compatible-router"
  },
  {
    "instruction": "What’s new in ExpressVPN for Windows?",
    "input": "",
    "output": "Version/Date: 2025 March 11 * Introducing Lightway Turbo Version/Date: 2025 March 6 * Introducing Lightway Turbo Version/Date: 2025 January 24 * We’ve rolled out a couple of minor fixes and code changes. It’s all part of improving your app experience, and nothing you’ll likely notice. Version/Date: 2025 January 2 * In this release, we upgraded Lightway to use hybrid ML-KEM instead of hybrid Kyber",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/windows-app/)"
  },
  {
    "instruction": "What is Keychain Access on the Mac ?",
    "input": "",
    "output": "The Keychain Access is a macOS application for storing your passwords and account information and reduces the number of passwords you need to memorize and manage.While you access a password-protected website, email account, network server, or another password-protected item, for example, you may have the ability to remember or save the password. If you choose to save the password, it is saved in y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016473899-What-is-Keychain-Access-on-the-Mac-"
  },
  {
    "instruction": "ExpressVPN Keysブラウザ拡張機能の新機能は何ですか？",
    "input": "",
    "output": "Version/Date: 2023年9月27日バージョン2 * 同期が発生した際にログイン情報のリストのスクロール位置が失われる問題を修正しました。 Version/Date: 2023年9月22日バージョン1 * マルチステップのサインインフローで、ExpressVPN Keysが予期せずオートセーブのダイアログを表示する問題を修正しました。 Version/Date: 2023年9月21日バージョン0 * セキュアノートの追加、編集、閲覧、検索。 Version/Date: 2023年4月20日バージョン16 * 他のパスワードマネージャーからクレジットカードやノートをインポートする際の信頼性を向上させました。 Version/Date: 2023年3月30日バージョン14 * 1Passwordからログイン情報をインポートする際の信頼性を向上",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I set up OpenVPN on a TomatoUSB router?",
    "input": "",
    "output": "Router with Tomato firmware for OpenVPN. Update older versions of the router. Create a CyberGhost account and manage subscriptions. Configure VPN settings in Tomato and router. Ensure correct DNS server configuration.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269969-Router-How-to-Set-Up-OpenVPN-on-TomatoUSB"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android device using an APK file?",
    "input": "",
    "output": "Enable APK Installation on Your Android Device. Download CyberGhost VPN APK file as per your device manufacturer's instructions. Contact support for latest APK version and follow installation steps carefully.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/8268889053724-Set-Up-CyberGhost-VPN-for-Android-via-APK-File"
  },
  {
    "instruction": "Are there any figures concerning the abusive use of the CyberGhost VPN network ?",
    "input": "",
    "output": "We have statistics regarding the requests we have received so far from investigation authorities, individuals, and companies. If we consider this figure to be a standard for abusive usage, we must say that the illegal usage of the service is very low. For example, in 2008 we only received 32 requests to investigate crime suspects, 177 requests in 2009, and 99 in 2010, all this taking into account",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213467029-Are-there-any-figures-concerning-the-abusive-use-of-the-CyberGhost-VPN-network"
  },
  {
    "instruction": "Why am I unable to connect to CyberGhost VPN servers?",
    "input": "",
    "output": "Various factors affect VPN connections. - Check device network preferences and protocols. - Troubleshoot guides available for different devices. - General recommendations include: - Checking server locations, restarting apps/software, or rebooting devices. - Disabling parental/security controls or switching to a different connection protocol. - Testing with a different device on the same network. - Contact customer support if issues persist.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738039-Unable-to-connect-to-CyberGhost-VPN-servers"
  },
  {
    "instruction": "How do I configure my LG Smart TV for use with MediaStreamer?",
    "input": "",
    "output": "MediaStreamer improves streaming experience. Use it as an alternative for non-VPN supported devices like LG TVs.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/lg-smart-tv-mediastreamer/)"
  },
  {
    "instruction": "How to set up ExpressVPN on pfSense (OpenVPN)",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/pfsense-with-expressvpn-openvpn/)"
  },
  {
    "instruction": "How to share a VPN connection over Wi-Fi on Windows 10",
    "input": "",
    "output": "This article will show how you can share a VPN connection over Wi-Fi on Windows Step 1: Check on available networksMake sure you have a wireless device running, such as a built in interface or an external USB wireless adapter. Also the respective device needs to support hosted networks. To check on the latter do as follows:Press the 'Windows' button on your keyboard and type in 'cmd'.Right clic",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115002698345-How-to-share-a-VPN-connection-over-Wi-Fi-on-Windows-10"
  },
  {
    "instruction": "How do I sign up for a new account or log into my existing one with CyberGhost VPN?",
    "input": "",
    "output": "I Am New to CyberGhost VPN: - Receive notification for data sharing. - Select \"Agree & continue\" and choose subscription plan. - Create new account or use existing one. I Already Own a CyberGhost VPN Subscription: - Tap \"Existing user.\" - Enter username and password. - Login, then get started. Encountered issues: - Read here for lost password recovery. - Visit My Account to remove unused devices. - For additional support, email/support@cyberghost.ro or contact 24/7 Live! Chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007962953-Sign-Up-New-Users-or-Log-Into-Existing-Users-CyberGhost-VPN"
  },
  {
    "instruction": "How do I activate a prepaid or promotion key?",
    "input": "",
    "output": "Create a CyberGhost account if you don't have one. Log in to your account and use an activation key. Activation keys can only be used once per device. For expired keys or downgrades, contact support for assistance. Promotional subscriptions cannot be extended using activation keys.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017320500-How-Do-I-Activate-a-Prepaid-or-Promotion-Key"
  },
  {
    "instruction": "How to Stream with CyberGhost VPN CLI App on Linux",
    "input": "",
    "output": "With CyberGhost for Linux, you can take advantage of our Streaming-Optimized servers to access region-restricted content from websites such as Netflix, Amazon US, or BBC iPlayer.In order to accomplish this, you'll need to connect to one of our servers optimized for this purpose. This is done fairly quickly by instructing the app to connect through a 'streaming' server > specify the 'website' (BBC/",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974"
  },
  {
    "instruction": "How to Set Up OpenVPN on macOS (Tunnelblick)",
    "input": "",
    "output": "Tunneblick app is an alternative method of connecting to CyberGhost VPN servers that will be useful if the CyberGhost application cannot be installed on your Mac or if it does not work as expected.Jump to...Download OpenVPN configuration filesDownload TunnelblickInstall Tunnelblick and VPN configurationYour first VPN ConnectionDownload OpenVPN configuration filesVisit yourCyberGhost VPN online",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214239925-How-to-Set-Up-OpenVPN-on-macOS-Tunnelblick"
  },
  {
    "instruction": "Linux için ExpressVPN’de Yenilikler neler?",
    "input": "",
    "output": "Version/Date: 2025 Şubat 6versiyon 0 * Yelkenleri ayarlıyoruz ve uygulamanın sorunsuz çalıştığından emin oluyoruz. Version/Date: 2024 Aralık 24versiyon 0 * Dün uygulama için bir spa günüydü—şimdi her zamankinden daha iyi çalışıyor. Version/Date: 2024 Aralık 23versiyon 0 * Bu sürümde, kuantum sonrası kriptografi için hibrit Kyber yerine hibrit ML-KEM kullanan Lightway’i yükselttik. V",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How to log-in (existing users) to CyberGhost VPN for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "To log in to the CyberGhost application on a Firestick device, you have two options:A. Using the regular login optionA VPN is dependent on an active Internet connection, therefore, it is important that you connect the device in question to the Internet, afterwards, you simply have to insert the username and password of the CyberGhost account and hit the login button.Note:In case you have forgotten",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388494-How-to-log-in-existing-users-to-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "Ghostie",
    "input": "",
    "output": "Welcome to Cyberghost Live Support. In a few seconds a Live Chat window will pop up and a Cyberghost specialist will gladly assist you further.Thank you!",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360034450174-Ghostie"
  },
  {
    "instruction": "Nyheder i ExpressVPN til Apple TV",
    "input": "",
    "output": "Version/Date: marts 2024version 0 * Vi har frisket vores interne motorer op; appen kører bedre end den gjorde. Version/Date: februar 2024version 0 * Blokér annoncer og trackere. Version/Date: januar 2024version 0 * En helt ny knap, som du kan bruge til at tilmelde dig med en iOS-enhed. Version/Date: december 2023version 0 * Send en besked til vores suppo",
    "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I download the latest version of CyberGhost VPN?",
    "input": "",
    "output": "To use CyberGhost VPN: Download from their page or account. Install on Windows/Mac/Android/iOS/Linux/Chrome/Firefox via their guide. For support: Email, online request form, live chat. Additional info: Contact Support Department for more assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016419880-Where-can-I-download-the-latest-version-of-CyberGhost-VPN"
  },
  {
    "instruction": "How do I cancel my subscription?",
    "input": "",
    "output": "To cancel CyberGhost VPN: - Go to account, select profile logo. - Choose Subscriptions > Cancel Subscription. For Apple App Store purchases: - Open Settings > Apple ID > Subscriptions. - Tap CyberGhost subscription and confirm cancellation. For Google Play Store purchases: - Go to Payments & subscriptions > Select subscription > Cancel. Need assistance? Contact support for refunds.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription"
  },
  {
    "instruction": "How do I check my external IP address while using a VPN with Kodi on LibreELEC?",
    "input": "",
    "output": "Set LibreELEC to use unknown sources. Install Indigo addon via Kodi settings. Use plugin.program.indigo-x.x.x.zip for Indigo. Check External IP through Indigo System Information. Verify with online services like iplocation.net.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360019577234-How-to-check-your-External-IP-when-using-a-VPN-with-Kodi-on-LibreELEC"
  },
  {
    "instruction": "How can I automatically protect my Wi-Fi on an Amazon Fire TV or Fire Stick using CyberGhost VPN?",
    "input": "",
    "output": "Set general reaction for new/unknown Wi-Fi networks. Enable 'Smart Rules' and choose action settings. Manage specific reactions for known Wi-Fi networks. CyberGhost remembers previous settings for known networks. Support for additional info or concerns available.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388554-How-to-automatically-protect-Wi-Fis-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to install CyberGhost Private Browser for iOS",
    "input": "",
    "output": "Discover a new, improved and infinitely more secure alternative of browsing incognito. CyberGhost Private Browser app for iOS, is a free, fast and 100% private app that stops all types of online tracking and monitoring.Browse like no one's watching by simply accessing AppStore, search for CyberGhost Private Browser and get it installed.One-Tap History RemovalDeleting all your history, cached files",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015895860-How-to-install-CyberGhost-Private-Browser-for-iOS"
  },
  {
    "instruction": "Apple TV版ExpressVPNの新着情報",
    "input": "",
    "output": "Version/Date: 2024年3月20日バージョン0 * 内部エンジンを刷新し、アプリがより良く動作しています。 Version/Date: 2024年2月26日バージョン0 * 広告とトラッカーをブロック。 Version/Date: 2024年1月24日バージョン0 * iOSデバイスでサインアップするための新しいボタン。 Version/Date: 2023年12月18日バージョン0 * お困りの点があれば、診断情報を含めたメッセージをサポートチームにお送りいただき、問題解決のお手伝いをいたします。 Version/Date: 2023年12月4日バージョン0 * お困りの点があれば、診断情報を含めたメッセージをサポートチームにお送りいただき、問題解決のお手伝いをいたします。 Version/Date: 2",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I set up OpenVPN on a DD-WRT router?",
    "input": "",
    "output": "Ensure DD-WRT router connects to Internet. - Configure Router settings for IPv6 and OpenVPN. - Log in to CyberGhost account, configure device settings. - Download and extract configuration files, save credentials. - Enable OpenVPN client service on router. - Customize additional firewall settings on router. - Reboot router after changes. - Verify connection via site like iplocation.net.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811885-Router-How-to-Set-Up-OpenVPN-on-DD-WRT-Routers"
  },
  {
    "instruction": "How to use connection features with CyberGhost for Android TV",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426973-How-to-use-connection-features-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Hva er nytt i VPN nettleserutvidelsen for Chrome, Firefox og Edge?",
    "input": "",
    "output": "Version/Date: 2024 May 10versjon 4 * I denne utgivelsen har vi en løsning som kommer fra en av våre talentfulle brukere. De rapporterte et problem til oss angående vår geo-spoofing-kode og hvordan den påvirket SVG-filer. Vi har nå implementert en løsning basert på brukerens foreslåtte kode, så vi vil gi dem en stor takk for å ha oppdaget problemet og bidratt til å løse det. Version/Date: a",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How to disable IPv6 on your TP-Link router (firmware v1, v2 and v.",
    "input": "",
    "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware V1, V2 and V.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version 32 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, ref",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012634299-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v1-v2-and-v3"
  },
  {
    "instruction": "How do I configure my Smart DNS?",
    "input": "",
    "output": "Enable DNS settings for access. Choose appropriate DNS based on service. Implement in preferred device. Refer to related articles for specific devices. For support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012002360-How-to-configure-My-Smart-DNS"
  },
  {
    "instruction": "What is the process of Smart DNS and how does it work?",
    "input": "",
    "output": "Smart DNS is a service changing DNS servers to offer better video content speed. It does not encrypt connections or hide IP addresses. No device limit, but must have same external IP for simultaneous use. ISPs can interfere with Smart DNS through Transparent DNS proxy. Use CyberGhost VPN app for more features and avoid Smart DNS conflicts.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015373219-How-Does-Smart-DNS-Work"
  },
  {
    "instruction": "How do I use Peer-to-Peer (Torrent) optimized servers with CyberGhost VPN on Windows?",
    "input": "",
    "output": "CyberGhost VPN protects anonymity and optimizes P2P traffic. It offers secure torrenting, unlimited bandwidth, and fast speeds. Set up quick via app or manual guide. Use a P2P-optimized server near you for optimal speed. Clear cookies and avoid location services when using.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016966099-How-to-use-Peer-to-Peer-Torrent-optimized-servers-with-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "How to set up ExpressVPN Aircove or Aircove Go",
    "input": "",
    "output": "This tutorial will show youhow to set up your ExpressVPN Aircove or Aircove Go. The setup for both Aircove routers is similar. https://www.youtube.com/embed/-ZRFVzNKwGc",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/how-to-set-up-expressvpn-aircove/)"
  },
  {
    "instruction": "Linux版ExpressVPNの新着情報？",
    "input": "",
    "output": "Version/Date: 2025年2月6日バージョン0 * 舵を調整し、アプリがスムーズに動作することを確認しました。 Version/Date: 2024年12月24日バージョン0 * 昨日はアプリにスパの日を設け、今では以前よりも良好に動作しています。 Version/Date: 2024年12月23日バージョン0 * このリリースでは、Lightwayのポスト量子暗号のためにハイブリッドKyberの代わりにハイブリッドML-KEMを使用するようにアップグレードしました。 Version/Date: 2024年12月10日バージョン0 * 技術の魔法使いが魔法の杖を振りました！ アプリの安定性とパフォーマンスが向上しました。 Version/Date: 2024年11月12日バージョン0 * アプリ体験を最高に保つために小さな調整と",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How to Set Up CyberGhost Antivirus on Windows",
    "input": "",
    "output": "Protecting your Windows devices with CyberGhost Antivirus is as easy as it gets.Intego, the world-class antivirus solution, is now our trusted ally in the fight to protect your data. Because you deserve full access to the features, robust protection, and complete peace of mind, Intego Antivirus is also installed as a separate app on your device, supporting your CyberGhost Security Suite for Window",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017987300-How-to-Set-Up-CyberGhost-Antivirus-on-Windows"
  },
  {
    "instruction": "What are the recommended settings for using CyberGhost VPN on Amazon Fire TV or Fire Stick?",
    "input": "",
    "output": "Article covers basic features of CyberGhost VPN app. Settings menu includes Account, General, VPN, and Wi-Fi sections. Features include Anonymous statistics, Domain Fronting, Connection Checker, Dedicated IP, Protocol choice, Small packet size, Random port for connection, Content Blocker, App Split Tunnel, and Wi-Fi settings. Legal information is accessible via specific links. Support options are available via email, online request form, and 24/7 chat sessions.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526733-Settings-for-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to uninstall CyberGhost for Linux",
    "input": "",
    "output": "If by any chance you should wish to uninstall CyberGhost for Linux or perform a reinstall of the CLI application (you'll be able to keep your config in case of a reinstall), all you need to do is run the appropriate command, as follows:NOTE : For this example, the CyberGhost app is located on the Desktop.Open a Terminal window and access the main menu of the CyberGhost app by running the followi",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360023116213-How-to-uninstall-CyberGhost-for-Linux"
  },
  {
    "instruction": "What are P2P/Torrent traffic and how do they work?",
    "input": "",
    "output": "CyberGhost offers P2P server support for anonymity. P2P allows equal rights as both server and client for file-sharing. It bypasses server limits, enhancing download speeds. Torrents can be blocked in some areas due to privacy concerns. Use CyberGhost's Torrent Optimized servers for full anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214479345-What-is-Peer-to-Peer-Torrents-traffic"
  },
  {
    "instruction": "Что нового в расширении браузера ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 2023 Сентябрь 27версия 2 * Исправлена ошибка, при которой позиция прокрутки в списке логинов терялась во время синхронизации. Version/Date: 2023 Сентябрь 22версия 1 * Мы исправили ошибку, при которой в многоступенчатых процессах входа в систему ExpressVPN Keys неожиданно показывал диалог автосохранения. Version/Date: 2023 Сентябрь 21версия 0 * Добавлять, редактировать, пр",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Who is responsible for managing my subscription?",
    "input": "",
    "output": "The shop is responsible for buying processes. Contact resellers for cancellation or refund issues. Read articles for activation key problems. Use account management for support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834889-Who-s-responsible-regarding-a-subscription"
  },
  {
    "instruction": "Send Debug Logs on Windows",
    "input": "",
    "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.ClickSend Feedback.This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI ID",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016438180-Send-Debug-Logs-on-Windows"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "Troubleshoot VPN connection on Amazon Fire TV/Fire Stick",
    "input": "",
    "output": "NOTE:The first generation Fire Stick (FCCID: 2ABDU-can be used to install and may even launch the CyberGhost VPN app, however, you cannot use it. Due to the old first-generation Fire Stick hardware, it will not allow the application to work properly and will make it an unusable device.The CyberGhost VPN app isavailablefor:Fire TV (all versions)Fire Stick (2nd generation or newer)If you are e",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013917079-Troubleshoot-VPN-connection-on-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to disable IPv6 on Android ?",
    "input": "",
    "output": "Complete this tutorial step by step to see how to disable IPv6 on Android. For this, you will need to change the APN settings on your Android device to use IPv4 only.Go Settings -> Connections -> Mobile networks -> Access Point Names. Select your mobile operator the scroll down to APN protocol and select it.SelectIPvAnd that's it !For any other questions or concerns, please reach out to",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016604180-How-to-disable-IPv6-on-Android-"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows 7?",
    "input": "",
    "output": "Ensure Windows 7 and OpenVPN software are installed. Create a CyberGhost account, manage subscriptions, and obtain credentials. Download and install OpenVPN for Windows 7, and configure your device settings. Customize your OpenVPN configuration files based on desired country/server group. Start the OpenVPN GUI with admin rights to connect using generated credentials.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213562209-How-to-Set-Up-OpenVPN-client-on-Windows-7"
  },
  {
    "instruction": "Will my payments be logged, compromising my anonymity?",
    "input": "",
    "output": "Your personal data is stored by sellers separately. Sellers do not get detailed account information. CyberGhost never knows buyer specifics.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214531685-Will-the-payment-be-logged-and-or-compromise-my-anonymity"
  },
  {
    "instruction": "How do I download the latest version of CyberGhost VPN?",
    "input": "",
    "output": "To use CyberGhost VPN: Download from their page or account. Install on Windows/Mac/Android/iOS/Linux/Chrome/Firefox via their guide. For support: Email, online request form, live chat. Additional info: Contact Support Department for more assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016419880-Where-can-I-download-the-latest-version-of-CyberGhost-VPN"
  },
  {
    "instruction": "How to set up ExpressVPN on Netgear routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Netgear router models: Netgear R6300v2 Netgear R6400v2 Netgear R6700v3 Netgear Nighthawk R7000 Netgear Nighthawk R7000P https://www.youtube.com/embed/eHLrZKWyFdo",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-netgear/)"
  },
  {
    "instruction": "How to manually configure OpenVPN on Linux",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-linux-with-openvpn/)"
  },
  {
    "instruction": "How do I troubleshoot issues with my Smart DNS setup?",
    "input": "",
    "output": "Set up Smart DNS correctly. - Use only one IP address for Smart DNS. - Clear cache, reinstall streaming app if needed. - Try different DNS servers or use alternative apps. - Contact ISP to resolve port blocking issues. - For further support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013636000-Smart-DNS-troubleshooting"
  },
  {
    "instruction": "How to set up ExpressVPN Aircove or Aircove Go",
    "input": "",
    "output": "This tutorial will show youhow to set up your ExpressVPN Aircove or Aircove Go. The setup for both Aircove routers is similar. https://www.youtube.com/embed/-ZRFVzNKwGc",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/how-to-set-up-expressvpn-aircove/)"
  },
  {
    "instruction": "มีอะไรใหม่ในส่วนขยายเบราว์เซอร์ ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 กันยายน 2023เวอร์ชัน 2 * แก้ไขปัญหาที่ตำแหน่งการเลื่อนในรายการข้อมูลการเข้าระบบจะหายไปเมื่อมีการซิงค์เกิดขึ้น. Version/Date: 22 กันยายน 2023เวอร์ชัน 1 * เราได้แก้ไขปัญหาที่จะทำให้ ExpressVPN Keys แสดงกล่องโต้ตอบการบันทึกอัตโนมัติโดยไม่คาดหมายในกระบวนการลงชื่อเข้าใช้หลายขั้นตอน. Version/Date: 21 กันยายน 2023เวอร์ชัน 0 * เพิ่ม แก้ไข ดู และค้นหาบันทึกที่ปลอดภัย. Version/D",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Chrome、Firefox、およびEdge用のVPNブラウザ拡張機能の新機能は何ですか？",
    "input": "",
    "output": "Version/Date: 2024年5月10日バージョン4 * このリリースでは、有能なユーザーの一人から寄せられた問題の修正が含まれています。彼らは私たちに、ジオスプーフィングコードがSVGファイルに干渉しているという問題を報告しました。 ユーザーの提案したコードを基に修正を実装しましたので、問題を見つけて解決に協力してくれたことに感謝したいと思います。 Version/Date: 2022年8月10日バージョン2 * いくつかのVPNロケーションの翻訳を改善しました。 Version/Date: 2021年11月12日バージョン1 * ExpressVPN Windowsアプリv12のサポートを追加しました。 Version/Date: 2021年6月23日バージョン2 * バグ修正。 Version/Date: 2021年4月13日バージョン",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Quoi de neuf dans ExpressVPN pour Android ?",
    "input": "",
    "output": "Version/Date: 25 février 2025version 0 * Une réduction de la taille de l’application. Nos ingénieurs ont travaillé dur pour optimiser l’application afin que vous puissiez la télécharger plus rapidement que jamais. Version/Date: 9 février 2025version 0 * Tout comme votre voiture, un VPN a besoin d’un bon entretien de temps en temps. Nous l’avons optimisé, et il fonctionne mieux que jama",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to use Torrent - optimized servers with CyberGhost VPN on macOS",
    "input": "",
    "output": "In this category you will find servers for download purposes, e. g. for Torrents, that meet special conditions for speed, stability, performance, and compatibility (since not all countries allow P2P technologies).Expand the CyberGhost menuSelect the \"For downloading\" categorySelect any of the servers listed on the right sideAlbeit our servers have absolutely no limit in speed or performance,",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024319-How-to-use-Torrent-optimized-servers-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "How do I add a dedicated IP address to my subscription?",
    "input": "",
    "output": "Log into your CyberGhost account. Request and complete purchase of a Dedicated IP in My Account section. Redeem and activate the new dedicated IP as per device platform guide. For support, contact Support Department via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017310400-Add-a-Dedicated-IP-Address-to-Your-Subscription"
  },
  {
    "instruction": "Why can't I send emails when connected to CyberGhost VPN?",
    "input": "",
    "output": "macOS: Enable local network access in CyberGhost Preferences. - iOS: Toggle Allow access to devices on local network in VPN settings. - Android: Exclude email app from the tunnel. - Windows: Add email domains exceptions using Smart rules.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/13130528470812-Cannot-Send-Email-while-Connected-to-CyberGhost-VPN"
  },
  {
    "instruction": "Configure My Smart DNS for Roku TV",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.With Roku TV not supporting any DNS changes from the device itself, the best alternative would be to install / configure your Internet access point(usually your router) to make use of the CyberGhost Smart DNS feature. By doing so, the advantage is not only on behalf of the Roku TV device but also across all devices that are used for stre",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029280"
  },
  {
    "instruction": "How do I configure WireGuard with the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "WireGuard offers fast, modern encryption. Install CyberGhost VPN app for Linux. Use WireGuard commands for specific servers. WireGuard is Jason A. Donenfeld's trademark. Support questions sent via email or online.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016651600-How-can-I-use-WireGuard-in-the-CyberGhost-VPN-CLI-app-for-Linux"
  },
  {
    "instruction": "I have a suspicion about one of your users. Can I ask for him to be checked ?",
    "input": "",
    "output": "No. We are simply service providers. CyberGhost VPN does not operate outside the legal system and therefore cannot ignore the legislation in force. If there is no data communication request issued by a court, if we did check up on that person, we would violate the legal provisions.Nevertheless, even if there were a court request, we cannot identify a user of our network. The same mechanisms that o",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214013845-I-have-a-suspicion-about-one-of-your-users-Can-I-ask-for-him-to-be-checked"
  },
  {
    "instruction": "How do I resolve the issue of reaching the maximum number of devices limit?",
    "input": "",
    "output": "Reinstalling or updating OS can lock additional devices. Native users need to check account management for connection issues. Remove a device by deleting slot, log in with credentials. Removal blocks access to the device and terminates existing connections. For more info, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339-Maximum-number-of-devices-reached-What-can-I-do"
  },
  {
    "instruction": "How do I configure OpenVPN for OpenELEC 5/7, LibreELEC 7/8 on a Raspberry Pi?",
    "input": "",
    "output": "Create and configure CyberGhost VPN settings for desired country/server group. Install and configure OpenVPN Manager add-on on Kodi. Configure VPN Manager to use generated credentials from step Verify connection using additional plugin if necessary.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214059905-How-to-configure-OpenVPN-for-OpenELEC-5-7-and-LibreELEC-7-8-on-a-Raspberry-Pi"
  },
  {
    "instruction": "Are you able to process keys generated by key generators?",
    "input": "",
    "output": "Key generators for CyberGhost can be risky. - They can also install malware unknowingly. - Avoid using unofficial key generators. - CyberGhost does not endorse such tools.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213835089-Do-you-accept-keys-from-key-generators"
  },
  {
    "instruction": "Discover more about the WireGuard®VPN protocol",
    "input": "",
    "output": "What is WireGuard ?Can I use WireGuard ?How is WireGuard different ?Which cryptography is used in WireGuard ?What is WireGuard® ?WireGuard® is a fast and modern protocol taking the world of VPN connections by storm. Its state-of-the-art cryptography makes it the best alternative for OpenVPN.Can I use WireGuard® ?WireGuard can already be implemented depending on your operating system :Windows - Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015810460-Discover-more-about-the-WireGuard-VPN-protocol"
  },
  {
    "instruction": "Co nowego w ExpressVPN na Androida?",
    "input": "",
    "output": "Version/Date: 25 lutego 2025wersja 0 * Zmniejszenia rozmiaru aplikacji. Nasi inżynierowie zoptymalizowali ją tak, aby pobieranie było szybsze niż kiedykolwiek. Version/Date: 9 lutego 2025wersja 0 * Tak jak Twój samochód, VPN od czasu do czasu potrzebuje przeglądu. Dokonaliśmy niezbędnych poprawek i teraz działa lepiej niż kiedykolwiek. Version/Date: 6 lutego 2025wersja 0 * Usunęl",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How do I set up EdgeRouter with Ubiquiti networking equipment and use it with NordVPN?",
    "input": "",
    "output": "Update EdgeOS firmware if older. Create \"nordvpnauth.txt\" with credentials. Find NordVPN server settings manually. Set up OpenVPN connection via SSH. Disable/Re-enable and change servers as needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN"
  },
  {
    "instruction": "What’s new in ExpressVPN for Mac?",
    "input": "",
    "output": "Version/Date: 2025 January 31version 0 * Just a few more minor fixes. Version/Date: 2025 January 31version 0 * The landlord’s ordered a mass eviction of bugs. We’ve squashed several to help make your app run smoother. Version/Date: 2025 January 2version 0 * Just like your car, a VPN needs a good service now and then. We’ve tuned it up and it’s now running better than ever. Versio",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/mac-app/)"
  },
  {
    "instruction": "VPN vs. Proxy",
    "input": "",
    "output": "What is a proxy server ?You can think of proxy servers as an intermediary between you and the web pages you want to access. You give this anonymous web proxy a request, and it will perform it on your behalf.For example, you can use a proxy to get internet access to a streaming video that’s usually blocked in your country.Once you give this request, your IP address (which acts as your identity) get",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214496485-VPN-vs-Proxy"
  },
  {
    "instruction": "Can an email address given to CyberGhost compromise my anonymity ?",
    "input": "",
    "output": "If you are asked about a valid email address from us for promotion, sales, support or other reasons, be assured, we never will use this address for any other reason than contacting you. We will never sell your address nor share it with third parties of any kind.Furthermore this address will be stored separately from your CyberGhost VPN account and thus can in no way be used to track down your iden",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034209-Can-an-email-address-given-to-CyberGhost-compromise-my-anonymity"
  },
  {
    "instruction": "How do I set up and use MediaStreamer on my Apple TV?",
    "input": "",
    "output": "MediaStreamer improves streaming experience. It's an alternative for non-VPN devices. Watch video for more details.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-apple-tv-with-dns/)"
  },
  {
    "instruction": "ルーター版ExpressVPNの新着情報は？",
    "input": "",
    "output": "Version/Date: 2024年12月6日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v6 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年7月12日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v5 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年3月14日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v4 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年1月24日",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I create a CyberGhost account?",
    "input": "",
    "output": "Click 'New to CyberGhost VPN? Sign up now'. Enter email for subscription. Set password meeting specific requirements. Retype password in confirmation field. Important: Password must be 8-32 chars, lowercase, uppercase, numbers, special chars.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/5382058040988-How-to-create-a-CyberGhost-Account"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN for Linux?",
    "input": "",
    "output": "Version/Date: februar 2025versjon 0 * Vi justerer seilene og sørger for at appen kjører jevnt. Version/Date: desember 2024versjon 0 * I går var en spa-dag for appen – den kjører nå bedre enn noensinne. Version/Date: desember 2024versjon 0 * I denne utgivelsen oppgraderte vi Lightway til å bruke hybrid ML-KEM i stedet for hybrid Kyber for post-kvante kryptografi. Version/D",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How do I manage my CyberGhost VPN settings and features on an Android device?",
    "input": "",
    "output": "Account settings for user name and subscription. Control active devices via online account. General features include anonymous statistics and protocols. Includes Domain Fronting, network data sharing, haptic response. Settings cover VPN connection checker, dedicated IP, small packet size. Options allow customization of Wi-Fi protection behavior. Provides detailed information on app settings catalog.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008755234-Manage-your-CyberGhost-VPN-Settings-and-Features-on-Android"
  },
  {
    "instruction": "How to set up ExpressVPN on Linksys routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Linksys router models: Linksys EA6200 Linksys WRT1200AC Linksys WRT1900AC 13J1 Linksys WRT1900AC 13J2 Linksys WRT1900ACS Linksys WRT1900ACS V2 Linksys WRT3200ACM Linksys WRT32X https://www.youtube.com/embed/ys_3uQPFaaY",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-linksys/)"
  },
  {
    "instruction": "How do I stream using CyberGhost on an Android TV?",
    "input": "",
    "output": "Choose a server optimized for Firesticks. - Access streaming services directly through browser for better control. - Use main screen to set preferred connection. - For additional help, contact support via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426293-How-to-stream-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How to use MediaStreamer on your PlayStation 4 and PlayStation 3",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming. https://www.youtube.com/embed/NvuzRZodlRE",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-ps4-with-dns/)"
  },
  {
    "instruction": "How do I sign up for a new account or log in with an existing one to CyberGhost VPN on macOS?",
    "input": "",
    "output": "I am new to CyberGhost: - Sign up with email and password. - Confirm via \"Activate Trial\" button. I am an existing subscriber: - Login using credentials. - Contact support for additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020878880-How-to-sign-up-new-users-or-log-in-existing-users-to-CyberGhost-VPN-for-macOS"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows Vista?",
    "input": "",
    "output": "Ensure Windows Vista requirements are met (not supported by Microsoft). - Install OpenVPN software. - Create a CyberGhost account. - Purchase or upgrade a subscription. - Configure OpenVPN settings for desired country and server group. - Download, unzip, and configure OpenVPN files as needed. - Start OpenVPN with administrator rights to connect securely.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214106765-How-to-Set-Up-OpenVPN-client-on-Windows-Vista"
  },
  {
    "instruction": "Which streaming platform are you having trouble with, and how can I assist further?",
    "input": "",
    "output": "Connect through CyberGhost's Optimized server for Netflix US. Clear cache and data in Netflix settings if needed. Reinstall the Netflix app and restart device. Start CyberGhost and select Optimized Netflix US server. For other platforms, follow similar steps.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360010009280-Having-trouble-with-your-favorite-streaming-platform-This-is-the-place-for-you"
  },
  {
    "instruction": "Why am I unable to connect to CyberGhost VPN servers?",
    "input": "",
    "output": "Various factors affect VPN connections. - Check device network preferences and protocols. - Troubleshoot guides available for different devices. - General recommendations include: - Checking server locations, restarting apps/software, or rebooting devices. - Disabling parental/security controls or switching to a different connection protocol. - Testing with a different device on the same network. - Contact customer support if issues persist.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738039-Unable-to-connect-to-CyberGhost-VPN-servers"
  },
  {
    "instruction": "Why are my P2P download rates so low ?",
    "input": "",
    "output": "In some cases, people report very slow download rates. This is due to the fact that CyberGhost does not allow port forwarding, which means that all incoming connections are blocked.This behavior causes other clients to be unavailable, users can no longer connect with your P2P client and you get a weak ID (because you don't seed and just leech). In this case, there is no point in adapting your soft",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982169-Why-are-my-P2P-download-rates-so-low"
  },
  {
    "instruction": "Is my real IP address visible if I use CyberGhost VPN for hiding it?",
    "input": "",
    "output": "As long as you surf protected by CyberGhost VPN, nobody can find out your real IP address and associate it with the connection owner through the information request sent to the Internet provider.So, can I let go of other security measures when surfing with CyberGhost VPN?No, your anonymity may be significantly endangered if you carelessly reveal personal data, such as emails, names, dates of birth",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034369-Can-my-real-IP-address-be-exposed-when-being-camouflaged-by-CyberGhost-VPN"
  },
  {
    "instruction": "Set Up OpenVPN on Linux Ubuntu via Network Manager",
    "input": "",
    "output": "Before proceeding, please make sure the following requirements are met:Linux Ubuntu 10 - instructions might also work for older/newer versions, but can slightly differ. In this article, the VPN connection on Ubuntu 10 is demonstratedUpdated software packagesInstalled OpenVPN softwareInstalled network-managerA CyberGhost VPN accountHere's how to create a CyberGhost VPN account onlineHere's ho",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007929314-How-to-Set-Up-OpenVPN-on-Linux-Ubuntu-via-Network-Manager"
  },
  {
    "instruction": "Stream with CyberGhost VPN on Windows",
    "input": "",
    "output": "This article will explain how you can stream with CyberGhost VPN on Windows.The CyberGhost Windows app has a dedicated menu for streaming, that will highlight all servers compatible with various streaming services.Follow these steps to connect to these servers:Open the app and expand the menuSelectFor StreamingChoose the streaming server suited to your needsTip: It's recommended to clear the brows",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016962519-How-to-Unblock-Streaming-Services-with-CyberGhost-VPN-8"
  },
  {
    "instruction": "What’s new in ExpressVPN for Apple TV",
    "input": "",
    "output": "Version/Date: 2024 March 20version 0 * We spruced up our internal engines; the app is running better than it was. Version/Date: 2024 February 26version 0 * Block ads and trackers. Version/Date: 2024 January 24version 0 * A brand-new button you can use to sign up with an iOS device. Version/Date: 2023 December 18version 0 * Send a message to our support team, including d",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Why am I unable to connect on my Linux system?",
    "input": "",
    "output": "Possible issues and troubleshooting steps: Restart networking service. Try WireGuard protocol. Switch to different server locations. Reinstall the application. Disable router security features. Reboot devices/router. Additional: Check IPv6 support, contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016665760-Unable-to-connect-on-Linux"
  },
  {
    "instruction": "Are there any figures concerning the abusive use of the CyberGhost VPN network ?",
    "input": "",
    "output": "We have statistics regarding the requests we have received so far from investigation authorities, individuals, and companies. If we consider this figure to be a standard for abusive usage, we must say that the illegal usage of the service is very low. For example, in 2008 we only received 32 requests to investigate crime suspects, 177 requests in 2009, and 99 in 2010, all this taking into account",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213467029-Are-there-any-figures-concerning-the-abusive-use-of-the-CyberGhost-VPN-network"
  },
  {
    "instruction": "How to change the VPN protocol from CyberGhost VPN on macOS Mojave or higher",
    "input": "",
    "output": "A VPN protocol is a set of rules used to establish the VPN connection securely to a server.Although we use protocols that are both secure and fast, the performance of a connection can differ from one user's experience to another. That is why with the new version of CyberGhost, you have now the possibility to choose between IKEv2 or WireGuard protocol.For more detailed information on our VPN protoc",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003440-How-to-change-the-VPN-protocol-from-CyberGhost-8-on-macOS-Mojave-or-higher"
  },
  {
    "instruction": "O que há de novo no ExpressVPN para Android?",
    "input": "",
    "output": "Version/Date: 25 de fevereiro de 2025versão 0 * Redução no tamanho do aplicativo. Nossos engenheiros trabalharam duro para otimizar o app, permitindo um download mais rápido do que nunca. Version/Date: 9 de fevereiro de 2025versão 0 * Assim como seu carro, uma VPN precisa de uma boa manutenção de vez em quando. Fizemos alguns ajustes e agora está rodando melhor do que nunca. Version/Da",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How does CyberGhost VPN improve my WiFi security ?",
    "input": "",
    "output": "By ensuring encoding on your computer and tunneling you to the CyberGhost VPN network, before you are released to the Internet, those interested in collecting data from public networks have no chance of accessing or abusively using your personal data or your data traffic.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387105-How-does-CyberGhost-VPN-improve-my-WiFi-security"
  },
  {
    "instruction": "How can I automatically protect my Wi-Fi on an Amazon Fire TV or Fire Stick using CyberGhost VPN?",
    "input": "",
    "output": "Set general reaction for new/unknown Wi-Fi networks. Enable 'Smart Rules' and choose action settings. Manage specific reactions for known Wi-Fi networks. CyberGhost remembers previous settings for known networks. Support for additional info or concerns available.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388554-How-to-automatically-protect-Wi-Fis-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to set up ExpressVPN with OpenVPN on your Asus router",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup. https://www.youtube.com/embed/0BihQPiqjgw?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-asus-router-with-openvpn/)"
  },
  {
    "instruction": "What are the key security policies implemented in our server management?",
    "input": "",
    "output": "RSA keys are generated and stored on an encrypted mobile drive in a TrueCrypt volume. - Access to servers is restricted to four people worldwide, including CyberGhost VPN members only. - Strict contracts with partners like Kaia Global enforce security requirements.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213853329-Server-Security-Policy"
  },
  {
    "instruction": "Mitä uutta ExpressVPN Keysin selainlaajennuksessa on?",
    "input": "",
    "output": "Version/Date: syyskuuta 2023versio 2 * Korjattu ongelma, jossa kirjautumistietojen luettelon vierityspaikka katosi synkronoinnin yhteydessä. Version/Date: syyskuuta 2023versio 1 * Korjasimme ongelman, jossa ExpressVPN Keys näytti automaattitallennusdialogin odottamatta monivaiheisissa kirjautumisprosesseissa. Version/Date: syyskuuta 2023versio 0 * Lisätä, muokata, tarkastel",
    "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I change DNS settings on a Windows computer?",
    "input": "",
    "output": "Change DNS settings on Windows: - For Windows 11: Open Settings > Network & internet > Wi-Fi/Ethernet > DNS server assignment > Edit > Manual > IPv4 toggle > Enter preferred DNS. - For Windows 10, 8, and 7: Start > Settings > Network & Internet > Use the following DNS server addresses > Enter desired address.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/10512734670620-Change-DNS-Settings-on-Windows"
  },
  {
    "instruction": "Why can't I complete my payment?",
    "input": "",
    "output": "Credit Card: Check bank for failed transactions. - PayPal: Add card/debit/credit to account. - BitPay: Wait for transaction confirmation. - Support Department for additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734659-Why-am-I-not-able-to-make-a-payment"
  },
  {
    "instruction": "How do I choose between Country and Single Server options in CyberGhost VPN for Android?",
    "input": "",
    "output": "To use 'Best Location', connect automatically or manually choose a country/server. Search for your country in the list to easily find it manually. Expand app menu, select Countries category, then cities. Once connected, see IP details; be cautious of personal data exposure. Disconnect by tapping power button; last used settings apply.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006574053-How-to-select-a-Country-or-Single-Server-with-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "Router: How to Set Up OpenVPN on TomatoUSB",
    "input": "",
    "output": "Please note the following requirements:Router with alternative Tomato firmware and support of OpenVPN.Older versions need to be updated.Info:Official Tomato websiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation ke",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269969-Router-How-to-configure-OpenVPN-for-TomatoUSB"
  },
  {
    "instruction": "How to change the VPN protocol from CyberGhost VPN on macOS Mojave or higher",
    "input": "",
    "output": "A VPN protocol is a set of rules used to establish the VPN connection securely to a server.Although we use protocols that are both secure and fast, the performance of a connection can differ from one user's experience to another. That is why with the new version of CyberGhost, you have now the possibility to choose between IKEv2 or WireGuard protocol.For more detailed information on our VPN protoc",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003440-How-to-change-the-VPN-protocol-from-CyberGhost-8-on-macOS-Mojave-or-higher"
  },
  {
    "instruction": "Select a Country or City with CyberGhost VPN CLI App on Linux",
    "input": "",
    "output": "This article will show you how you can select a country or a city with the CyberGhost Linux app.Jump to...Select a CountrySelect a CitySelect a CountryTo connect to one of the available countries, just open a Terminal window after installing CyberGhost VPN and type:sudocyberghostvpn --traffic --country-code (country code) --connectThen press Enter. For example, if you want to connect to a US serve",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020673194"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android device?",
    "input": "",
    "output": "Download and install CyberGhost app from Play Store. Log in using existing credentials or subscribe if needed. Connect to a server by clicking 'Power' button, accept connection request. Disconnect by clicking 'Power' again. For support, use email, online requests, or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006572433-Set-Up-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "How to configure the CyberGhost client with Kodi on a Windows device",
    "input": "",
    "output": "If you use a Kodi Media Center based on Windows Vista, 7, 8, or 10, connect to the VPN with the CyberGhost app before starting Kodi (all traffic will then be routed through the VPN network)Using the CyberGhost clientIf your Kodi Media Center doesn't start automatically when booting up Windows, simply start CyberGhost before Kodi and connect to your desired VPN server.Start the CyberGhost VPN clien",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000376969-How-to-configure-the-CyberGhost-client-or-OpenVPN-for-Kodi-on-a-Windows-device"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN for Linux?",
    "input": "",
    "output": "Version/Date: februar 2025versjon 0 * Vi justerer seilene og sørger for at appen kjører jevnt. Version/Date: desember 2024versjon 0 * I går var en spa-dag for appen – den kjører nå bedre enn noensinne. Version/Date: desember 2024versjon 0 * I denne utgivelsen oppgraderte vi Lightway til å bruke hybrid ML-KEM i stedet for hybrid Kyber for post-kvante kryptografi. Version/D",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How to disable IPv6 on MacOS ?",
    "input": "",
    "output": "WithnumerouschoicesofconfiguringyourVPN,disablingIPv6canbea reliablemethodfor a more stable configurationwithmore performance output.InordertosuccessfullydisableIPv6, thebelowstepsareprovidedtoyousothatin theeventoffurthertroubleshootingstepsareneeded-thiswillbea goodstepin the right direction.Step1:Head to the Apple logo on theupperleftsideofyourscreen andchoose >SystemPreferences.Step2:Withthe S",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016666739-How-to-disable-IPv6-on-MacOS-"
  },
  {
    "instruction": "How to stream Twitch with ExpressVPN",
    "input": "",
    "output": "Before you start, you will need: An active ExpressVPN subscription The Twitch app (if you are watching Twitch on a mobile device or streaming console and prefer to use the app)",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-twitch-vpn/)"
  },
  {
    "instruction": "How do I download and install the CyberGhost Security Suite on a Windows computer?",
    "input": "",
    "output": "Here are the summarized points in 2-5 lines: Download and install CyberGhost Security Suite. Check system requirements, then download from their app store. Log in using your Premium Username and Password. Select Windows version for installation from \"Download Hub\". Follow installation steps, log into the app after setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016919000-Download-Install-CyberGhost-Security-Suite-on-Windows"
  },
  {
    "instruction": "What is DNS-Poisoning ?",
    "input": "",
    "output": "Domain Name System (DNS) poisoning and spoofing are types of attacks that leverage vulnerability in DNS servers to divert traffic from a legitimate server to fake servers. After you visit a scam page, you might be wondering how to fix it - even if only you can do it. You need to know exactly what works to protect yourself.DNS cache poisoning are some of the most malicious cyber-threats. If you don",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213989129-What-is-DNS-Poisoning"
  },
  {
    "instruction": "CyberGhost VPN’s Refund Policy",
    "input": "",
    "output": "CyberGhost VPN’s refund policy is as follows:For 1 month subscriptions we offer a14-day money-back guarantee.For subscriptions of 6 months or longer we offer a45-day money-back guarantee.This means that within 14 or 45 days of your purchase you can request a refund. To request a refund, please contact our Support Team. You have 3 options:Via e-mail tosupport@cyberghost.roVia ticket athttps://suppo",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834369-Refund-Policy-45-day-money-back-guarantee"
  },
  {
    "instruction": "Will a VPN country ID compromise my anonymity ?",
    "input": "",
    "output": "Profile users might automatically be assigned to the next server near their real location. Can this compromise one's anonymity?The automatic assigning of servers is made in order to keep a load balance on our servers, from which our users benefit as much as we do. Goal is to reach a maximum performance for everybody.The decision, which server will be assigned to you, bases on your country ID along",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432845-Will-a-VPN-country-ID-compromise-my-anonymity"
  },
  {
    "instruction": "How do I stream using CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Log in and select 'Best Location' to access Server list. Choose a country or switch to display only Streaming servers. Select desired country, then connect to streaming server. Enjoy streaming content via selected server. For further assistance, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017503439-How-to-Stream-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Co nowego w ExpressVPN dla routerów?",
    "input": "",
    "output": "Version/Date: 6 grudnia 2024 * Zaktualizowano Lightway w celu lepszej stabilności i wydajności. Version/Date: Router v6 * Zaktualizowano Lightway w celu lepszej stabilności i wydajności. Version/Date: 12 lipca 2024 * Zaktualizowano Lightway w celu lepszej stabilności i wydajności. Version/Date: Router v5 * Zaktualizowano Lightway w celu lepszej stabilności i wydajności. Version/Date: 14 ma",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "Which VPN protocols do you support ?",
    "input": "",
    "output": "VPN tunneling protocols are a technology that helps VPNs securely send your data over the Internet, something that is necessary if you want to use social media, surf the web, or do almost any other online activity.The various protocols differ in terms of speed and security. Most of them are considered obsolete and insecure, so they are rarely used - like PPTP or L2TP, which we don't offer in any o",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213983829-Which-VPN-protocols-do-you-support-"
  },
  {
    "instruction": "Stream Netflix US via Smart DNS",
    "input": "",
    "output": "This article will explain how you can configure your DNS settings to stream Netflix US.You can use our Smart DNS option to enable streaming on devices that do not natively support VPNs.Note: CyberGhost's Smart DNS does not constitute a VPN services and does not offer the privacy and security settings a VPN service does.Follow these steps to configure your DNS settings to stream Netflix US:Access y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012476619-Stream-Netflix-US-via-Smart-DNS"
  },
  {
    "instruction": "How to set up ExpressVPN on iOS 12 and above (iPhone, iPad, and iPod)",
    "input": "",
    "output": "https://www.youtube.com/embed/ibLcgGh2hEk",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-ios/)"
  },
  {
    "instruction": "How to disable IPv6 on your TP-Link router (firmware v4 and v.",
    "input": "",
    "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware v4 and v.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version v0 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, refer to t",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012539460-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v4-and-v5"
  },
  {
    "instruction": "Quoi de neuf dans ExpressVPN pour Android ?",
    "input": "",
    "output": "Version/Date: 25 février 2025version 0 * Une réduction de la taille de l’application. Nos ingénieurs ont travaillé dur pour optimiser l’application afin que vous puissiez la télécharger plus rapidement que jamais. Version/Date: 9 février 2025version 0 * Tout comme votre voiture, un VPN a besoin d’un bon entretien de temps en temps. Nous l’avons optimisé, et il fonctionne mieux que jama",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How fast are the CyberGhost servers ?",
    "input": "",
    "output": "The minimum bandwidth for connections using a regular subscription usually won't fall back behind an average speed of 6 Mbps, while the maximum could reach at best ( given ideal preconditions are in charge) 1 Gb ( the usual server speed). In daily life instead, you should count in certain factors, which will most certainly slow down your Internet experience :Your original Internet connection:Regul",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440889-How-fast-are-the-CyberGhost-servers"
  },
  {
    "instruction": "How do I configure Smart DNS settings for my PlayStation 4?",
    "input": "",
    "output": "Enable Smart DNS on CyberGhost dashboard. Set Up Smart DNS on PlayStation 4 settings menu. Restart PS4 for changes to take effect.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012104059-Configure-My-Smart-DNS-for-PlayStation-4"
  },
  {
    "instruction": "มีอะไรใหม่ในส่วนขยายเบราว์เซอร์ ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 กันยายน 2023เวอร์ชัน 2 * แก้ไขปัญหาที่ตำแหน่งการเลื่อนในรายการข้อมูลการเข้าระบบจะหายไปเมื่อมีการซิงค์เกิดขึ้น. Version/Date: 22 กันยายน 2023เวอร์ชัน 1 * เราได้แก้ไขปัญหาที่จะทำให้ ExpressVPN Keys แสดงกล่องโต้ตอบการบันทึกอัตโนมัติโดยไม่คาดหมายในกระบวนการลงชื่อเข้าใช้หลายขั้นตอน. Version/Date: 21 กันยายน 2023เวอร์ชัน 0 * เพิ่ม แก้ไข ดู และค้นหาบันทึกที่ปลอดภัย. Version/D",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "What are the Virtual Server locations offered by CyberGhost VPN?",
    "input": "",
    "output": "This article will explain everything about CyberGhost VPN’s virtual server locations.Jump to...What Is a Virtual Server Location?List of Virtual Server LocationsWhat Is a Virtual Server Location?CyberGhost VPN offers access to servers in 100 countries. Most of our network is physical, meaning the servers are physically located in the country you are choosing to connect to. But we also offer virtua",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214495965-CyberGhost-VPN-s-Virtual-Server-Locations"
  },
  {
    "instruction": "How is CyberGhost VPN operated, and how can I reach their support?",
    "input": "",
    "output": "CyberGhost S.R.L. is a private network security company in Romania. Address: 68 Polona, Bucharest, Romania. Contact via email/support@cyberghost.ro or live chat on their site. Support available in English, German, French, and Romanian.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432605-Who-is-behind-CyberGhost-VPN-and-how-can-I-contact-you"
  },
  {
    "instruction": "How do I setup my Samsung Smart TV for using MediaStreamer?",
    "input": "",
    "output": "MediaStreamer improves streaming experiences. It's a DNS service as an alternative to VPN. Source: https://www.youtube.com/embed/eU1IxeE2TOI",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/samsung-smart-tv-mediastreamer/)"
  },
  {
    "instruction": "How does CyberGhost VPN's anonymity guarantee greater internet freedom?",
    "input": "",
    "output": "CyberGhost VPN protects digital privacy by: - Providing apps for various devices. - Ensuring secure wireless connections and IP hiding. - Not keeping logs, adhering to laws in Romania. - Offering support in multiple languages. They protect your online activities from snoopers.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214033749-How-does-anonymity-provided-by-Cyberghost-VPN-ensure-more-freedom"
  },
  {
    "instruction": "How can I manage my CyberGhost online account?",
    "input": "",
    "output": "Features include VPN, Smart DNS, Security Suite, Password Manager, and Identity Guard. Manage apps through CyberGhost Account Management page. Devices can be up to 7 at once for subscription type. Subscriptions allow viewing history and canceling automatic renewals. Refer a friend program offers additional benefits.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307440-How-do-I-manage-my-CyberGhost-online-account"
  },
  {
    "instruction": "Hvad er nyt i ExpressVPN til Linux?",
    "input": "",
    "output": "Version/Date: februar 2025version 0 * Vi justerer bare sejlene og sikrer, at appen kører gnidningsfrit. Version/Date: december 2024version 0 * I går var spa-dag for appen—den kører nu bedre end nogensinde. Version/Date: december 2024version 0 * I denne udgivelse har vi opgraderet Lightway til at bruge hybrid ML-KEM i stedet for hybrid Kyber til post-kvantum kryptografi. V",
    "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "What is Keychain Access on the Mac ?",
    "input": "",
    "output": "The Keychain Access is a macOS application for storing your passwords and account information and reduces the number of passwords you need to memorize and manage.While you access a password-protected website, email account, network server, or another password-protected item, for example, you may have the ability to remember or save the password. If you choose to save the password, it is saved in y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016473899-What-is-Keychain-Access-on-the-Mac-"
  },
  {
    "instruction": "Maximum number of devices reached! What can I do?",
    "input": "",
    "output": "If you reinstall CyberGhost (even if it’s on the same device) or you update your operating system, CyberGhost will see this as a new installation (the same device will occupy a new slot as it will be seen as a duplicate) and you might receive an error that “Maximum number of devices reached!”. After you reached the allowed number of devices, you can't add another one to use with your current Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339"
  },
  {
    "instruction": "How do I add a dedicated IP address to my subscription?",
    "input": "",
    "output": "Log into your CyberGhost account. Request and complete purchase of a Dedicated IP in My Account section. Redeem and activate the new dedicated IP as per device platform guide. For support, contact Support Department via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017310400-Add-a-Dedicated-IP-Address-to-Your-Subscription"
  },
  {
    "instruction": "Vad är nytt med ExpressVPN för routrar?",
    "input": "",
    "output": "Version/Date: 6 december 2024 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: Router v6 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: 12 juli 2024 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: Router v5 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: 14 mars 2024 * Uppdaterat Lightway fö",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "What’s new in AircoveOS for ExpressVPN Aircove?",
    "input": "",
    "output": "Version/Date: 2025 March 3 * Fixed some bugs in Wi-Fi Link and guest Wi-Fi. Version/Date: AircoveOS 2 * Fixed some bugs in Wi-Fi Link and guest Wi-Fi. Version/Date: 2025 February 4 * Improved Wi-Fi compatibility for Windows devices and some WPA2-only legacy devices. Version/Date: AircoveOS 1 * Improved Wi-Fi compatibility for Windows devices and some WPA2-only legacy devices. Version/Date:",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/aircoveos/)"
  },
  {
    "instruction": "How do I change the VPN protocol in CyberGhost for macOS Mojave or later?",
    "input": "",
    "output": "A VPN protocol sets rules for secure connections. New version of CyberGhost allows choosing between IKEv2 or WireGuard. Detailed info available via a provided link. Steps to change protocol: settings → Preferences → Protocol selection. Requires macOS 14+ and helper tool installation. Additional support through email, live chat, or online request.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003440-How-to-change-the-VPN-protocol-from-CyberGhost-VPN-on-macOS-Mojave-or-higher"
  },
  {
    "instruction": "Stream with CyberGhost VPN on Windows",
    "input": "",
    "output": "This article will explain how you can stream with CyberGhost VPN on Windows.The CyberGhost Windows app has a dedicated menu for streaming, that will highlight all servers compatible with various streaming services.Follow these steps to connect to these servers:Open the app and expand the menuSelectFor StreamingChoose the streaming server suited to your needsTip: It's recommended to clear the brows",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016962519-How-to-Unblock-Streaming-Services-with-CyberGhost-VPN-8"
  },
  {
    "instruction": "How do I download and install the CyberGhost Security Suite on a Windows computer?",
    "input": "",
    "output": "Here are the summarized points in 2-5 lines: Download and install CyberGhost Security Suite. Check system requirements, then download from their app store. Log in using your Premium Username and Password. Select Windows version for installation from \"Download Hub\". Follow installation steps, log into the app after setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016919000-Download-Install-CyberGhost-Security-Suite-on-Windows"
  },
  {
    "instruction": "How to share a VPN connection over Ethernet on Windows",
    "input": "",
    "output": "This article will show youhow to share a VPN connection over Ethernet on Windows.Note:Before you begin, make sure you connect your Windows 10/11 host device and the device you wish to share the VPN connection with using an Ethernet cable. Also ensure both devices are powered on before proceeding.Toshare a VPN connection over Ethernet on Windows:On your host Windows device, open CyberGhost VPN and",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115003162009-How-to-share-a-VPN-connection-over-Ethernet-on-Windows"
  },
  {
    "instruction": "How can I automatically protect my Wi-Fi on an Amazon Fire TV or Fire Stick using CyberGhost VPN?",
    "input": "",
    "output": "Set general reaction for new/unknown Wi-Fi networks. Enable 'Smart Rules' and choose action settings. Manage specific reactions for known Wi-Fi networks. CyberGhost remembers previous settings for known networks. Support for additional info or concerns available.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388554-How-to-automatically-protect-Wi-Fis-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "What’s new in the VPN browser extension for Chrome, Firefox, and Edge?",
    "input": "",
    "output": "Version/Date: 2024 May 10version 4 * In this release, we have a fix that comes from one of our talented users.They reported an issue to us regarding our geo spoofing code and how it was interfering with SVG files. We have now implemented a fix based on the user’s suggested code, so we want to give them a big thank you for spotting the issue and helping us solve it. Version/Date: 2022 August 10",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/browser-extension/)."
  },
  {
    "instruction": "How to Set Up OpenVPN on Raspberry Pi (Raspbian/RaspBMC)",
    "input": "",
    "output": "Please note the following requirements:Raspberry Pi with ARM processorLinux distribution like Raspbian or RaspBMCUp to date software packagesA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaimer:Please keep",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC-"
  },
  {
    "instruction": "How do I find my username and password for my iOS/Android subscription?",
    "input": "",
    "output": "No default usernames/passwords for iOS/Android subscriptions. - Log in using purchased app account. - Link email for up to 7 devices. - Cannot use different accounts/devices/platforms. - Need separate purchases for other platforms.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360003159893-Where-is-my-username-password-for-my-iOS-Android-subscription"
  },
  {
    "instruction": "How to use streaming - optimized servers with CyberGhost VPN on macOS",
    "input": "",
    "output": "As you may know, most streaming sites are against VPN usage and actively block the IP addresses of VPN servers; for this reason most of the regular servers might not work with a desired channel.In the \"For streaming\" category, you will find the servers that are constantly tested by us to work with the popular sites that are listed.Expand the CyberGhost menu by clicking the arrowSelect the \"For str",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003640-How-to-use-streaming-optimized-servers-with-CyberGhost-8-on-macOS"
  },
  {
    "instruction": "Which possibilities do I have on devices without direct VPN support?",
    "input": "",
    "output": "If a device's firmware (e. g. Smart TVs, Satellite receiver, Kindle and game consoles) lacks settings for a VPN configuration and possibilities to install a third-party app or a native VPN, you have the following possibilities to circumvent those limitations:Internet Connection Sharing via Ethernet:You can set up your Windows Desktop PC as a gateway. Requirements are two network cards (physical on",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213271249-Which-possibilities-do-I-have-on-devices-without-direct-VPN-support"
  },
  {
    "instruction": "How to set up and use the ExpressVPN app for Raspberry Pi",
    "input": "",
    "output": "Note:If you prefer to control the ExpressVPN Linux app with a graphical user interface (GUI), you can do so with theExpressVPN browser extensionforChromeorFirefox. Install the browser extension after setting up the app.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-raspberry-pi/)"
  },
  {
    "instruction": "How to use ExpressVPN on your Google Wifi",
    "input": "",
    "output": "Before you proceed, pleaseset up your Google Wifi.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/google-wifi/)"
  },
  {
    "instruction": "How do I disable IPv6 on a Linux system using the terminal?",
    "input": "",
    "output": "To disable IPv6, use `sudo nano /etc/sysctl.conf` and add: - `net.ipvconf.all.disable_ipv6 = 1` - `net.ipvconf.default.disable_ipv6 = 1` - `net.ipvconf.lo.disable_ipv6 = 1` Save changes with Ctrl+X, Y, Enter. Verify settings with `sudo sysctl -p`. Check status: `cat /proc/sys/net/ipv6/conf/all/disable_ipv6`. Result of \"0\" means IPv6 is still enabled. Re-do steps if result is \"0\". Disabling IPv6 alone doesn't guarantee VPN works; further troubleshooting needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012642239-How-to-disable-IPv6-for-Linux-via-Terminal"
  },
  {
    "instruction": "Configure My Smart DNS for PlayStation 4",
    "input": "",
    "output": "This guide will show you how you can configure CyberGhost Smart DNS for your PlayStation Note:CyberGhost Smart DNS is not a VPN and does not offer the privacy and security benefits of a VPN.Jump to...Enable Smart DNSSet Up Smart DNS on Your PlayStation 4Enable Smart DNSBefore setting up a Smart DNS connection, you first have to enable this type of connection.Go to yourAccount Dashboard.SelectSma",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012104059"
  },
  {
    "instruction": "O que há de novo no ExpressVPN para Apple TV",
    "input": "",
    "output": "Version/Date: 20 de março de 2024versão 0 * Aprimoramos nossos motores internos; o aplicativo está funcionando melhor do que antes. Version/Date: 26 de fevereiro de 2024versão 0 * Bloquear anúncios e rastreadores. Version/Date: 24 de janeiro de 2024versão 0 * Um botão novinho em folha que você pode usar para se inscrever com um dispositivo iOS. Version/Date: 18 de dezembro de",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I add a dedicated IP address to my subscription?",
    "input": "",
    "output": "Log into your CyberGhost account. Request and complete purchase of a Dedicated IP in My Account section. Redeem and activate the new dedicated IP as per device platform guide. For support, contact Support Department via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017310400-Add-a-Dedicated-IP-Address-to-Your-Subscription"
  },
  {
    "instruction": "How do I stream using CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Log in and select 'Best Location' to access Server list. Choose a country or switch to display only Streaming servers. Select desired country, then connect to streaming server. Enjoy streaming content via selected server. For further assistance, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017503439-How-to-Stream-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "What’s new in ExpressVPN for Windows?",
    "input": "",
    "output": "Version/Date: 2025 January 24 * We’ve rolled out a couple of minor fixes and code changes. It’s all part of improving your app experience, and nothing you’ll likely notice. Version/Date: 2025 January 2 * In this release, we upgraded Lightway to use hybrid ML-KEM instead of hybrid Kyber for post-quantum cryptography. Version/Date: 2024 November 22 * A couple of fixes here and there to ensure everyt",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/windows-app/)"
  },
  {
    "instruction": "How do I log in or sign up for CyberGhost VPN on iOS?",
    "input": "",
    "output": "CyberGhost starts with a welcome screen after installation. Users can choose from trial, recover purchases, or log in with an account. Trial offers full features for 7 days, requires purchase of plan. Existing users log in using credentials, password reset available. Account limit on devices affects login attempts.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008950993-Sign-up-or-Log-in-to-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "How to manually select a Country or a City with CyberGhost VPN on iOS",
    "input": "",
    "output": "When using the'Best Location'option you will establish a connection per default completely automatically on a server in one of the available countries, but you can also choose a different country or city.Country ChoiceTo manually select a country, go to the main screen and simply press on the\"Best Location\"area.On the next screen, you will see a list of all the countries CyberGhost operates",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005355033-How-to-manually-define-a-country-or-a-single-server-with-CyberGhost-7-for-iOS"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & Windows ICS",
    "input": "",
    "output": "Step 1Install and activate CyberGhost VPN on your Windows PC. Choose the server to be used. If you don't know, how to install and use CyberGhost on Windows, please refer toour instructions here.Step 2The Windows' 'Internet Connection Sharing' function (ICS) allows using the encrypted VPN connection established in step 1 with different devices in your local network. For that, you need to connect th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989013-Microsoft-s-Xbox-with-Internet-Connection-Sharing-on-Windows"
  },
  {
    "instruction": "Was ist neu in der ExpressVPN Keys Browsererweiterung?",
    "input": "",
    "output": "Version/Date: September 2023Version 2 * Ein Problem behoben, bei dem die Scrollposition in der Liste der Logins verloren ging, wenn eine Synchronisierung stattfand. Version/Date: September 2023Version 1 * Wir haben ein Problem behoben, bei dem Ihnen ExpressVPN Keys bei mehrstufigen Anmeldeabläufen unerwartet einen Dialog zur automatischen Speicherung zeigte. Version/Date: Septe",
    "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How to set up ExpressVPN with OpenVPN on your Netduma R1 router",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/setup-expressvpn-openvpn-netduma-router/)"
  },
  {
    "instruction": "How do I purchase a subscription?",
    "input": "",
    "output": "Order CyberGhost from their homepage or via promotions. Choose payment interval (monthly/yearly) with 14/45-day money-back guarantee. Create an account, either renew/login or sign-up/new user process. Set up password and complete payment details securely. Follow setup instructions for native protocols if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213650885-How-to-purchase-a-subscription"
  },
  {
    "instruction": "Mitä uutta ExpressVPN tarjoaa Linuxille?",
    "input": "",
    "output": "Version/Date: 2025 Helmikuun 6versio 0 * Säätöjä purjeisiin ja varmistuksia sovelluksen sulavan toiminnan takaamiseksi. Version/Date: 2024 Joulukuun 24versio 0 * Eilinen oli sovelluksen hemmottelupäivä – se toimii nyt paremmin kuin koskaan. Version/Date: 2024 Joulukuun 23versio 0 * Tässä julkaisussa päivitimme Lightwayn käyttämään hybridi ML-KEM:ia sen sijaan, että käyttäisimme hybr",
    "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How to Set Up OpenVPN on Raspberry Pi (Raspbian/RaspBMC)",
    "input": "",
    "output": "Please note the following requirements:Raspberry Pi with ARM processorLinux distribution like Raspbian or RaspBMCUp to date software packagesA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaimer:Please keep",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC-"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Wii",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Nintendo Wii. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Wii:Step 1 of 10: From the main menu of your Nintendo Wii – choose WiiSettingsStep 2 of 10: PickInternet Options. and pressthe right arrow on your Wii",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012127199"
  },
  {
    "instruction": "Configure My Smart DNS for Roku TV",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.With Roku TV not supporting any DNS changes from the device itself, the best alternative would be to install / configure your Internet access point(usually your router) to make use of the CyberGhost Smart DNS feature. By doing so, the advantage is not only on behalf of the Roku TV device but also across all devices that are used for stre",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029280"
  },
  {
    "instruction": "Can an activation key compromise my anonymity ?",
    "input": "",
    "output": "The activation key will be generated by our payment partner and can then be used to activate the respective subscription on a certain account. This triggers the question, if third parties can force CyberGhost to expose the activation key of an already known account name and then use that information with the payment partner to further identify a real person behind the numbers.For certain reasons t",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034169-Can-an-activation-key-compromise-my-anonymity"
  },
  {
    "instruction": "I lost my username & password - How can I recover my account after losing my credentials ?",
    "input": "",
    "output": "How can I recover my account if I forgot or lost my credentials ?In case you need to recover an account (in case you misplace your username or password), you can quickly access your account in 3 ways:[A] With the email associated with your account[B] By using Your Cleverbridge Reference number[C] Contact CyberGhost Support[A] - Via the email associated with your accountSimply head over tohttps://m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213332269-I-lost-my-username-password-How-can-I-recover-my-account-after-loosing-my-credentials-"
  },
  {
    "instruction": "Do different servers have different levels of anonymity ?",
    "input": "",
    "output": "CyberGhost VPN anonymizes you on two different levels. The first level is the exchange of your original IP address, assigned to you by your ISP, with the IP address of the CyberGhost VPN server you are logged into. That way any data sniffer will not get your address, but the one of the respective CyberGhost VPN server. This level is of a fixed nature.The second level is more an additional protecti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213903189--Do-different-servers-have-different-levels-of-anonymity"
  },
  {
    "instruction": "Who is responsible for managing my subscription?",
    "input": "",
    "output": "The shop is responsible for buying processes. Contact resellers for cancellation or refund issues. Read articles for activation key problems. Use account management for support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834889-Who-s-responsible-regarding-a-subscription"
  },
  {
    "instruction": "Refer a friend: FAQ",
    "input": "",
    "output": "What is it all about?It’s about you taking care of your friend’s online safety and privacy. So, yeah, basically it’s about you and your friends. If you join and refer CyberGhost to a friend, he or she will know, you’re wide awake of what’s going on in this world, that you care about him or her and you know your way around.Who is eligible to join the best friend program?YOU! That is if you have an",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360002481673-Refer-a-friend-FAQ"
  },
  {
    "instruction": "How do I configure WireGuard with the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "WireGuard offers fast, modern encryption. Install CyberGhost VPN app for Linux. Use WireGuard commands for specific servers. WireGuard is Jason A. Donenfeld's trademark. Support questions sent via email or online.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016651600-How-can-I-use-WireGuard-in-the-CyberGhost-VPN-CLI-app-for-Linux"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows 10?",
    "input": "",
    "output": "Create CyberGhost account and set up OpenVPN. Configure OpenVPN settings for desired country/server group, save configuration. Download, install, and configure OpenVPN software. Copy configuration files to 'config' folder as needed, rename configuration file. Start OpenVPN with administrator rights and connect using generated credentials.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214109325-How-to-Set-Up-OpenVPN-client-on-Windows-10"
  },
  {
    "instruction": "Что нового в расширении браузера ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 2023 Сентябрь 27версия 2 * Исправлена ошибка, при которой позиция прокрутки в списке логинов терялась во время синхронизации. Version/Date: 2023 Сентябрь 22версия 1 * Мы исправили ошибку, при которой в многоступенчатых процессах входа в систему ExpressVPN Keys неожиданно показывал диалог автосохранения. Version/Date: 2023 Сентябрь 21версия 0 * Добавлять, редактировать, пр",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I connect CyberGhost to my Sony PlayStation and a compatible router using a VPN?",
    "input": "",
    "output": "Use original ISP router for Internet access. Use separate VPN-compatible router for encrypted network. Connect PlayStation manually via LAN/Wi-Fi settings. Ensure correct Wi-Fi connection selected for VPN. Check game console's Ethernet capability if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-How-to-use-CyberGhost-with-Sony-PlayStation-a-VPN-compatible-router"
  },
  {
    "instruction": "How to use Kodi with ExpressVPN on iOS",
    "input": "",
    "output": "Before you start, you will need: An active ExpressVPN subscription Kodi installed on your iOS device https://www.youtube.com/embed/ibLcgGh2hEk",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-ios/)"
  },
  {
    "instruction": "มีอะไรใหม่ในส่วนขยายเบราว์เซอร์ VPN สำหรับ Chrome, Firefox และ Edge?",
    "input": "",
    "output": "Version/Date: 2024 พฤษภาคม 10เวอร์ชัน 4 * ในเวอร์ชันนี้ เรามีการแก้ไขหนึ่งรายการที่มาจากผู้ใช้ที่มีความสามารถของเรา พวกเขาแจ้งปัญหาเกี่ยวกับโค้ดจำลองสถานที่ให้เราทราบ ซึ่งส่งผลกระทบต่อไฟล์ SVG ของเรา เราได้นำการแก้ไขที่อ้างอิงจากโค้ดที่ผู้ใช้แนะนำมาใช้แล้ว และเราอยากจะขอบคุณพวกเขาอย่างมากที่พบปัญหาและช่วยเราแก้ไขปัญหา. Version/Date: 10 สิงหาคม 2022เวอร์ชัน 2 * เราได้ปรับปรุงการแปลของตำแหน่",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Wii",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Nintendo Wii. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Wii:Step 1 of 10: From the main menu of your Nintendo Wii – choose WiiSettingsStep 2 of 10: PickInternet Options. and pressthe right arrow on your Wii",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012127199"
  },
  {
    "instruction": "How to manually configure OpenVPN on Linux",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-linux-with-openvpn/)"
  },
  {
    "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับ Android?",
    "input": "",
    "output": "Version/Date: 25 กุมภาพันธ์ 2025เวอร์ชัน 0 * ลดขนาดของแอป วิศวกรของเราทำงานอย่างหนักเพื่อเพิ่มประสิทธิภาพ ทำให้คุณดาวน์โหลดแอปได้เร็วขึ้นกว่าเดิม Version/Date: 9 กุมภาพันธ์ 2025เวอร์ชัน 0 * เหมือนกับรถของคุณ VPN ก็ต้องการการบำรุงรักษาเป็นครั้งคราว เราได้ปรับแต่งให้ทำงานได้ดีขึ้นกว่าเดิม Version/Date: 6 กุมภาพันธ์ 2025เวอร์ชัน 0 * เราได้กำจัดฝุ่นและใยแมงมุมออกไป เพื่อให้แอปของคุณท",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to Set Up CyberGhost Antivirus on Windows",
    "input": "",
    "output": "Protecting your Windows devices with CyberGhost Antivirus is as easy as it gets.Intego, the world-class antivirus solution, is now our trusted ally in the fight to protect your data. Because you deserve full access to the features, robust protection, and complete peace of mind, Intego Antivirus is also installed as a separate app on your device, supporting your CyberGhost Security Suite for Window",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017987300-How-to-Set-Up-CyberGhost-Antivirus-on-Windows"
  },
  {
    "instruction": "Hva er nytt i VPN nettleserutvidelsen for Chrome, Firefox og Edge?",
    "input": "",
    "output": "Version/Date: 2024 May 10versjon 4 * I denne utgivelsen har vi en løsning som kommer fra en av våre talentfulle brukere. De rapporterte et problem til oss angående vår geo-spoofing-kode og hvordan den påvirket SVG-filer. Vi har nå implementert en løsning basert på brukerens foreslåtte kode, så vi vil gi dem en stor takk for å ha oppdaget problemet og bidratt til å løse det. Version/Date: a",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับเราเตอร์?",
    "input": "",
    "output": "Version/Date: 6 ธันวาคม 2024 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: เราเตอร์ v6 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: 12 กรกฎาคม 2024 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: เราเตอร์ v5 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: 14 มีนาคม 2024 * อัปเดต Lightway เพื่อเ",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "Can CyberGhost VPN be used abusively for illegal activities?",
    "input": "",
    "output": "Can we commit crimes with a knife ? Of course, we can. Does this mean that we should give up on cutting bread ? Of course, it doesn't. However, CyberGhost VPN, like all other similar services, is frequently accused of supporting criminal activities. Nothing can be further away from the truth, which is why we take this opportunity to highlight once again the following aspects:CyberGhost VPN is a se",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214013865-Can-CyberGhost-VPN-be-used-abusively-for-illegal-activities"
  },
  {
    "instruction": "Router: How to Set Up OpenVPN on TomatoUSB",
    "input": "",
    "output": "Please note the following requirements:Router with alternative Tomato firmware and support of OpenVPN.Older versions need to be updated.Info:Official Tomato websiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation ke",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269969-Router-How-to-configure-OpenVPN-for-TomatoUSB"
  },
  {
    "instruction": "How to sign up (new users) or log-in (existing users) to CyberGhost VPN on Windows",
    "input": "",
    "output": "Jump to...I am new to CyberGhostI am an existing subscriberGet your 1-day free trial(no credit card required)I am new to CyberGhost VPNIf you don't have a subscription yet, you can get it fromhere.Upon receiving your account details by email, simply click on\"Return to Login\"and enter your CyberGhost username and password to log in.The username you are trying to log in with is incorrect.Make sure y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017094960-How-to-sign-up-new-users-or-log-in-existing-users-to-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "How do I configure a Smart DNS for my Apple TV 4?",
    "input": "",
    "output": "Enable Smart DNS in Account Dashboard. Save original DNS settings for backup. Change DNS once, apply via AppleTV 4 steps. Choose Settings > Network > Wi-Fi. Configure DNS to Manual mode and add provided DNS. Restart AppleTV 4 through System menu. For support: Email/special request/chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012120419-Configure-My-Smart-DNS-for-AppleTV-4"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & Windows ICS",
    "input": "",
    "output": "Step 1Install and activate CyberGhost VPN on your Windows PC. Choose the server to be used. If you don't know, how to install and use CyberGhost on Windows, please refer toour instructions hereStep 2The Windows' 'Internet Connection Sharing' function (ICS) allows using the encrypted VPN connection established in step 1 with different devices in your local network. For that, you need to connect the",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001993134-Sony-s-PlayStation-with-Internet-Connection-Sharing-on-Windows"
  },
  {
    "instruction": "How to set up ExpressVPN on your DD-WRT router (OpenVPN)",
    "input": "",
    "output": "This tutorial will show youhow to set up ExpressVPN on your DD-WRT router using theOpenVPN protocol. https://www.youtube.com/embed/1gBUpl_UdmA?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-dd-wrt-router-with-openvpn/)"
  },
  {
    "instruction": "How can I configure OpenVPN for use with Kodi on a Linux device?",
    "input": "",
    "output": "2–5 lines: - **Install OpenVPN:** Use commands for apt-get. - **Prepare Linux:** Install required packages. - **Configure OpenVPN Connection:** Log in to CyberGhost, download config files. - **Set Up VPN Manager:** Install addon, configure using wizard. - **Connect:** Start connection profile based on subscription type.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000440669-How-to-configure-OpenVPN-for-Kodi-on-a-Linux-device"
  },
  {
    "instruction": "How to use CyberGhostVPN on Synology NAS via OpenVPN",
    "input": "",
    "output": "This tutorial guide will take you through the steps of setting up a VPN on your Synology using OpenVPN.Download OpenVPN configuration filesLogin into yourCyberGhostVPN accountand then click onVPNScroll down toManual setupand then click onConfigure DeviceProtocol :Make sure to use onlyOpenVPN 3orOpenVPN 3 TCPCountry :Since native protocol connections can only be used with a single server, you m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012606699-How-to-use-CyberGhostVPN-for-Synology-NAS-via-OpenVPN"
  },
  {
    "instruction": "How to manually select a Country or a City with CyberGhost VPN on iOS",
    "input": "",
    "output": "When using the'Best Location'option you will establish a connection per default completely automatically on a server in one of the available countries, but you can also choose a different country or city.Country ChoiceTo manually select a country, go to the main screen and simply press on the\"Best Location\"area.On the next screen, you will see a list of all the countries CyberGhost operates",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005355033-How-to-manually-define-a-country-or-a-single-server-with-CyberGhost-7-for-iOS"
  },
  {
    "instruction": "How to cancel a subscription from your Apple device",
    "input": "",
    "output": "You can find your Apple subscription management inside your account settings for your Apple ID, which can be accessed for example via the App Store. There you can can cancel any subscription and trial subscriptions.In detail:Open the Settings icon on your iPhone or iPad and tap on your iTunes account or name in the upper part of the screenChoose iTunes & App StoreTap Apple ID:Tap View Apple ID and",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360011444113-How-to-cancel-a-subscription-from-your-Apple-device"
  },
  {
    "instruction": "What are the key security policies implemented in our server management?",
    "input": "",
    "output": "RSA keys are generated and stored on an encrypted mobile drive in a TrueCrypt volume. - Access to servers is restricted to four people worldwide, including CyberGhost VPN members only. - Strict contracts with partners like Kaia Global enforce security requirements.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213853329-Server-Security-Policy"
  },
  {
    "instruction": "How to set up ExpressVPN OpenVPN using Ubuntu Network Manager",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-linux-ubuntu-with-openvpn/)"
  },
  {
    "instruction": "How to set up and use the ExpressVPN GUI app for Linux",
    "input": "",
    "output": "ExpressVPN is compatible with theseLinuxoperating systems: Ubuntu: 04 and above Debian: 10 and above Fedora: 30 and above Arch: Latest rolling release Raspberry Pi: Pi OS (64-bit) Mint: Linux Mint 20 and above",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-linux/)"
  },
  {
    "instruction": "How to set up and use the ExpressVPN legacy app for Linux",
    "input": "",
    "output": "ExpressVPN is compatible with theseLinuxoperating systems: Ubuntu: 04 and above Debian: 10 and above Fedora: 37 and above Arch: Latest rolling release Raspberry Pi (armhf): Pi OS 10 and above Mint: Linux Mint 20 and above https://www.youtube.com/embed/jdl8i9-feFI",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/legacy-app-for-linux/)"
  },
  {
    "instruction": "How do I configure a Smart DNS for my Xbox One?",
    "input": "",
    "output": "Enable Smart DNS in Account Dashboard. Go to Xbox One settings > Network > Advanced Settings. Change DNS from Automatic to Manual and input provided DNS. Restart Xbox One for changes to take effect. For support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012010840-Configure-My-Smart-DNS-for-Xbox-One"
  },
  {
    "instruction": "How do I disable IPv6 using the terminal on macOS?",
    "input": "",
    "output": "Use Terminal for IPv6 disable. Run commands to disable IPvEnter admin password after disabling. Re-enable with different command. For further help, contact support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552479-How-to-disable-IPv6-on-MacOS-from-the-terminal"
  },
  {
    "instruction": "How do I configure CyberGhost for my game console?",
    "input": "",
    "output": "Xbox and PS4 don't support direct VPN. Users still use them for various reasons like streaming from other regions. They can enhance security, reduce lag, protect against DDoS attacks. Use PC/Mac or router to connect to a VPN. Requires CyberGhost account and subscription setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001991214-Read-me-first-How-to-use-CyberGhost-with-your-game-console"
  },
  {
    "instruction": "How to use Kodi with ExpressVPN on Chromebook",
    "input": "",
    "output": "If you have further questions, pleasecontact the ExpressVPN Support team for immediate assistance.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-chromebook/)"
  },
  {
    "instruction": "How do I stream using CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Log in and select 'Best Location' to access Server list. Choose a country or switch to display only Streaming servers. Select desired country, then connect to streaming server. Enjoy streaming content via selected server. For further assistance, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017503439-How-to-Stream-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "How to upgrade from trial to Premium for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "After your trial has come to an end, a CyberGhost subscription is needed in order to continue with premium access.UpgradeTo buy a subscription tap on 'Subscribe now' and decide for a payment plan. All plans are subscriptions, although the run-time will differ. If you decide for a monthly subscription, you will be billed once a month, if you decide for a yearly subscription, you will be billed once",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526773-How-to-upgrade-from-trial-to-Premium-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to use MediaStreamer on your Xbox 360",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-xbox-360-with-dns/)"
  },
  {
    "instruction": "Why can't I access certain streaming services despite being within their geographic region?",
    "input": "",
    "output": "Visit this page to check supported streaming services. For issues, clear DNS cache and try troubleshooting steps. If problems persist, contact customer support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016576499-Issues-in-reaching-streaming-services-geographically-restricted"
  },
  {
    "instruction": "How do I set up OpenVPN on a Router using TomatoUSB Merlin build?",
    "input": "",
    "output": "Ensure router firmware compatibility with OpenVPN. Create and use a CyberGhost account. Follow specific VPN configuration steps in TomatoUSB. Download and configure openvpn.ovpn files. Adjust firewall settings for advanced security.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269809-Router-How-to-Set-Up-OpenVPN-on-TomatoUSB-Merlin-Build"
  },
  {
    "instruction": "How do I troubleshoot issues with my macOS VPN connection?",
    "input": "",
    "output": "Check device/server locations. - Restart/reinstall app/router settings. - Disable IPv6/Check firewall/security settings. - Contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738079-Troubleshooting-VPN-connection-on-Mac"
  },
  {
    "instruction": "How to manually configure OpenVPN on Linux",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-linux-with-openvpn/)"
  },
  {
    "instruction": "Wat is nieuw in ExpressVPN voor Android?",
    "input": "",
    "output": "Version/Date: 25 februari 2025versie 0 * Een verkleining van de app-grootte. Onze ingenieurs hebben hard gewerkt om de app te optimaliseren, zodat je deze sneller dan ooit kunt downloaden. Version/Date: 9 februari 2025versie 0 * Net als je auto heeft een VPN af en toe een onderhoudsbeurt nodig. We hebben hem opgepoetst en hij draait nu beter dan ooit. Version/Date: 6 februari 2025versi",
    "url": "https://www.tsssinfotech.com/nl/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Nouveautés dans ExpressVPN pour Apple TV",
    "input": "",
    "output": "Version/Date: 20 mars 2024version 0 * Nous avons peaufiné nos moteurs internes ; l’appli fonctionne mieux qu’auparavant. Version/Date: 26 février 2024version 0 * Bloquer les publicités et les traqueurs. Version/Date: 24 janvier 2024version 0 * Un tout nouveau bouton que vous pouvez utiliser pour vous inscrire avec un appareil iOS. Version/Date: 18 décembre 2023version 0",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Configure My Smart DNS for Xbox 360",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, head over to your Xbox The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Xbox 360:Step 1 of 9: Open the main menu of your Xbox 360 – chooseSettingsfrom the choices displayedStep 2 of 9: ChooseSystemand selectNetwork SettingsStep 3 of 9:High",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012119999-Configure-My-Smart-DNS-for-Xbox-360"
  },
  {
    "instruction": "Set Up CyberGhost VPN CLI App on Linux",
    "input": "",
    "output": "This article will show you how you can set up the CyberGhost CLI app on Linux.CyberGhost VPN is compatible with the following Linux operating systems:Debian-basedUbuntu 04 | 04 PopOSRPM-basedFedora 29 | 30 | 31 CentOS 7Note:Before getting started, for a better user experience,",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020436274-How-to-install-the-CyberGhostVPN-CLI-App-on-Linux-"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "How do I disable IPv6 on my Android device?",
    "input": "",
    "output": "Go Settings -> Connections -> Mobile networks -> Access Point Names. Select your mobile operator and set APN protocol to IPv4 only. That's it. For any other questions, reach out to support@cyberghost.ro.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016604180-How-to-disable-IPv6-on-Android"
  },
  {
    "instruction": "Configure My Smart DNS for PlayStation 3",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your PlayStation The below steps are presented for you which will help you apply the CyberGhost Smart DNS via PlayStation 3:Step 1 of 13: From the main menu of your Play Station 3 – chooseSettingsStep 2 of 13: ChooseNetwork SettingsStep 3 of 13:Internet Connection Se",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012106179-Configure-My-Smart-DNS-for-PlayStation-3"
  },
  {
    "instruction": "How do I set up and use CyberGhost VPN on my macOS device?",
    "input": "",
    "output": "How to establish a quick connection. Select various server locations and favorites. Use download servers for downloading. Stream popular channels using tested servers. Change the VPN protocol (for MacOS 14+).",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020933060-How-to-use-CyberGhost-VPN-for-macOS"
  },
  {
    "instruction": "How do I set up OpenVPN on a Raspberry Pi running Raspbian or RaspBMC?",
    "input": "",
    "output": "Create CyberGhost account and configure settings. Download OpenVPN configuration files, unzip them, and copy files to `/etc/openvpn`. Install required packages, create `user.txt`, and update network settings. Test and ensure correct DNS setup. Start OpenVPN service.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC"
  },
  {
    "instruction": "How do I use WireGuard in the CyberGhost VPN app on iOS?",
    "input": "",
    "output": "WireGuard is a fast, secure VPN protocol. Install CyberGhost App for iOS and follow settings instructions. Select WireGuard in app to connect.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016659720-How-can-I-use-WireGuard-in-the-CyberGhost-VPN-app-for-iOS"
  },
  {
    "instruction": "How do I configure my Smart DNS?",
    "input": "",
    "output": "Enable DNS settings for access. Choose appropriate DNS based on service. Implement in preferred device. Refer to related articles for specific devices. For support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012002360-How-to-configure-My-Smart-DNS"
  },
  {
    "instruction": "How to set up ExpressVPN on your DD-WRT router (OpenVPN)",
    "input": "",
    "output": "This tutorial will show youhow to set up ExpressVPN on your DD-WRT router using theOpenVPN protocol. https://www.youtube.com/embed/1gBUpl_UdmA?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-dd-wrt-router-with-openvpn/)"
  },
  {
    "instruction": "How can I update my username and password?",
    "input": "",
    "output": "Log in to your CyberGhost account. Go to Account Settings, edit username/password. Ensure password meets criteria (8-32 chars, numbers, symbols). Confirm changes and contact support for further info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017315720-How-do-I-change-my-username-alias-and-or-my-password"
  },
  {
    "instruction": "What does \"Neagent\" refer to?",
    "input": "",
    "output": "Neagentis for Mac VPN connections. Access to Keychain is required. \"Deny\" will prevent connection. \"Allow\" only applies to current session. \"Always Allow\" grants permanent access. Contact support for more.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016474019-What-is-Neagent"
  },
  {
    "instruction": "ExpressVPN Android için Yenilikler Neler?",
    "input": "",
    "output": "Version/Date: 25 Şubat 2025sürüm 0 * Uygulamanın boyutunu küçülttük. Mühendislerimiz uygulamayı optimize etmek için çok çalıştı, böylece artık daha hızlı indirebilirsiniz. Version/Date: 9 Şubat 2025sürüm 0 * Arabanız gibi VPN’inizin de zaman zaman bakıma ihtiyacı var. Gerekli ayarlamaları yaptık ve artık her zamankinden daha iyi çalışıyor. Version/Date: 6 Şubat 2025sürüm 0 * Bira",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to change your DNS servers on macOS ?",
    "input": "",
    "output": "You can configure the DNS servers manually in your macOS settings(applicable only via the WireGuard protocol). These are the steps to follow:Go toSystem Preferences, thenNetwork.Choose the network interface you are using, and click onAdvanced...Open the DNS tab, and click on the+button at the bottom to add the DNS addresses of CyberGhost servers :Click onOKand",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552459-How-to-change-your-DNS-servers-on-macOS"
  },
  {
    "instruction": "How can I disconnect from a VPN on a Linux system?",
    "input": "",
    "output": "To terminate an active connection, use: sudo cyberghostvpn --stop For additional info, contact Support: - Email: support@cyberghost.ro - Online request: https://support.cyberghostvpn.com/hc/en-us/requests/new - Live Chat on their website.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016695059-How-do-I-terminate-my-VPN-connection-on-Linux"
  },
  {
    "instruction": "How do I use the CyberGhost VPN CLI App on a Linux system?",
    "input": "",
    "output": "CyberGhost for Linux is a CLI app. It supports Ubuntu 04, 04, Fedora 29-31, CentOS 7, and PopOS. The app requires 64-bit Linux distributions. Only unzipping is needed before installation. Installation is done with \"sudobash install.sh\". Dependencies are Python3, OpenVPN, and Sudo. Arguments can be viewed with \"cyberghostvpn --help\". Use \"--country-code\" to see all available countries. Countries are selected with \"--country-code <code>\". A city is chosen with \"--city <city name>\". Connection is made with \"--connect\" argument. Status of connection can be checked with \"cyberghostvpn --status\". Connection can be terminated with \"sudo cyberghostvpn --stop\".",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020835894-CyberGhost-VPN-CLI-App-Linux-FAQ"
  },
  {
    "instruction": "공유기용 ExpressVPN의 새로운 기능은 무엇입니까?",
    "input": "",
    "output": "Version/Date: 2024년 12월 6일 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 공유기 v6 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 2024년 7월 12일 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 공유기 v5 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 2024년 3월 14일 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 공유기 v4 * 안정성과 성능 향상을 위해 Lightway를 업데이트했습니다. Version/Date: 2024년 1월",
    "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I configure ExpressVPN on my Roku device?",
    "input": "",
    "output": "Roku doesn't support native VPN directly. Use ExpressVPN app or manual setup for Roku. Video tutorial available: [Link]",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-on-roku-with-virtual-router-or-router/)"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "Что нового в расширении браузера VPN для Chrome, Firefox и Edge?",
    "input": "",
    "output": "Version/Date: 2024 10 маяверсия 4 * В этом выпуске мы исправили проблему, которая была обнаружена одним из наших талантливых пользователей. Они сообщили нам о проблеме с нашим кодом геолокации, который мешал работе с SVG файлами. Мы реализовали исправление на основе предложенного пользователем кода, и хотим выразить большую благодарность за обнаружение проблемы и помощь в её решении. Version/D",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How do I setup my Samsung Smart TV for using MediaStreamer?",
    "input": "",
    "output": "MediaStreamer improves streaming experiences. It's a DNS service as an alternative to VPN. Source: https://www.youtube.com/embed/eU1IxeE2TOI",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/samsung-smart-tv-mediastreamer/)"
  },
  {
    "instruction": "I didn't get my activation key. Where is it ?",
    "input": "",
    "output": "OnlyOffline Sales include manual key activation. - Online purchases auto activate subscriptions without keys. - For email-purchased accounts, recovery guide available. - Activation confirmed with original login details. - Support for additional info and concerns.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013667260-I-didn-t-get-my-activation-key-Where-is-it"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android device?",
    "input": "",
    "output": "Download and install CyberGhost app from Play Store. Log in using existing credentials or subscribe if needed. Connect to a server by clicking 'Power' button, accept connection request. Disconnect by clicking 'Power' again. For support, use email, online requests, or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006572433-Set-Up-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "Can traffic data compromise my anonymity ?",
    "input": "",
    "output": "No. CyberGhost VPN just logs and stores (for a very short time) non-personal data, which in no way can be used to compromise one's anonymity. No content of websites, nor IP addresses, nor any communication data will ever be logged.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214531925-Can-traffic-data-compromise-my-anonymity"
  },
  {
    "instruction": "How do I choose a country or city for CyberGhost VPN on my Amazon Fire TV/Stick?",
    "input": "",
    "output": "Best Location option automatically chooses the closest server. Manually choose servers by tapping and selecting a country or flag. Supports filtering based on Streaming, Favorites, and All countries options. Activating a chosen country sets an auto-detected server within it. Disconnecting resets to last used country setting.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526653-How-to-select-a-country-or-a-city-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "I didn't get my activation key. Where is it ?",
    "input": "",
    "output": "OnlyOffline Sales include manual key activation. - Online purchases auto activate subscriptions without keys. - For email-purchased accounts, recovery guide available. - Activation confirmed with original login details. - Support for additional info and concerns.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013667260-I-didn-t-get-my-activation-key-Where-is-it"
  },
  {
    "instruction": "How do I create a CyberGhost account?",
    "input": "",
    "output": "Click 'New to CyberGhost VPN? Sign up now'. Enter email for subscription. Set password meeting specific requirements. Retype password in confirmation field. Important: Password must be 8-32 chars, lowercase, uppercase, numbers, special chars.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/5382058040988-How-to-create-a-CyberGhost-Account"
  },
  {
    "instruction": "Can I merge two or more accounts into one ?",
    "input": "",
    "output": "Unfortunately, not. Due to technical reasons it is not possible to merge two or more single accounts into one. If you have multiple subscriptions activated on different accounts, you need to use them at the same time.Possible alternative solutions:Subscriptions not older than 1 month:In case one or all subscriptions are not older than 45 days, please contact Cleverbridge and under the Money Back G",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834189-Can-I-merge-two-or-more-accounts-into-one"
  },
  {
    "instruction": "Router: How to Set Up OpenVPN on DD-WRT Routers",
    "input": "",
    "output": "Please note the following requirements:Router with alternative DD-WRT firmware and support of OpenVPN.Older versions need to be updated.Info:DD-WRT WebsiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaim",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811885-Router-How-to-configure-OpenVPN-for-flashed-DD-WRT-routers"
  },
  {
    "instruction": "How strong does Cyberghost VPN encode my connection ?",
    "input": "",
    "output": "CyberGhost VPN offers a 256-bit encoding for your traffic from your PC to and inside the CyberGhost network. It works regardless of the application you use and keeps you safe from data sniffing like Deep Packet Inspection. The safety level is comparable with that of a secure web page, like Internet Banking pages. In fact, in case you visit an HTTPS address (like Internet Banking pages) on the Inte",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387545-How-strong-does-Cyberghost-VPN-encode-my-connection"
  },
  {
    "instruction": "How to disable IPv6 on your TP-Link router (firmware v4 and v.",
    "input": "",
    "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware v4 and v.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version v0 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, refer to t",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012539460-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v4-and-v5"
  },
  {
    "instruction": "Set Up CyberGhost VPN on Android",
    "input": "",
    "output": "This guide will show you how to set up CyberGhost VPN on an Android device. You need an Android device running at leastOS 0 (Lollipop)and an active CyberGhost VPN subscription to enjoy enhanced privacy and security. To become a Ghostie clickhere.Jump to...Download & InstallLog into the AppConnect to a VPN ServerDownload & InstallFrom your Android device, go to the Play Store app.Search for",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006572433-How-to-Set-Up-CyberGhost-VPN-on-Android"
  },
  {
    "instruction": "Co nowego w ExpressVPN na Androida?",
    "input": "",
    "output": "Version/Date: 25 lutego 2025wersja 0 * Zmniejszenia rozmiaru aplikacji. Nasi inżynierowie zoptymalizowali ją tak, aby pobieranie było szybsze niż kiedykolwiek. Version/Date: 9 lutego 2025wersja 0 * Tak jak Twój samochód, VPN od czasu do czasu potrzebuje przeglądu. Dokonaliśmy niezbędnych poprawek i teraz działa lepiej niż kiedykolwiek. Version/Date: 6 lutego 2025wersja 0 * Usunęl",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Why am I receiving the \"Could Not Retrieve the Password from the Keychain\" error?",
    "input": "",
    "output": "Try restarting and logging in. Open Keychain Access to delete CyberGhost entries. Re-launch the app for further use. Contact support for additional issues.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016711199--Could-Not-Retrieve-the-Password-from-the-Keychain-error-message"
  },
  {
    "instruction": "Why does my torrent not work ?",
    "input": "",
    "output": "None of the current P2P technologies are illegal per definition, but we have to block P2P protocols on certain servers, either due to strategic (this is traffic that unnecessary slows down other user's traffic) or due to legal reasons in countries where we are forced by providers to block torrent traffic, among them USA, Russia, Singapore, Australia and Hongkong (China).For torrenting, we offer su",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982089-Why-does-my-torrent-not-work"
  },
  {
    "instruction": "How to configure the CyberGhost client with Kodi on a Windows device",
    "input": "",
    "output": "If you use a Kodi Media Center based on Windows Vista, 7, 8, or 10, connect to the VPN with the CyberGhost app before starting Kodi (all traffic will then be routed through the VPN network)Using the CyberGhost clientIf your Kodi Media Center doesn't start automatically when booting up Windows, simply start CyberGhost before Kodi and connect to your desired VPN server.Start the CyberGhost VPN clien",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000376969-How-to-configure-the-CyberGhost-client-or-OpenVPN-for-Kodi-on-a-Windows-device"
  },
  {
    "instruction": "Что нового в ExpressVPN для Linux?",
    "input": "",
    "output": "Version/Date: 2025 6 февраляверсия 0 * Проводим корректировку и обеспечиваем бесперебойную работу приложения. Version/Date: 2024 24 декабряверсия 0 * Вчера был день спа для приложения — теперь оно работает лучше, чем когда-либо. Version/Date: 2024 23 декабряверсия 0 * В этом выпуске мы обновили Lightway для использования гибридного ML-KEM вместо гибридного Kyber для пост-квантовой к",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on Windows?",
    "input": "",
    "output": "Download and install CyberGhost VPN. Log in with your account details or create a new one. Select \"Download Hub\" for the Windows version. Follow installation steps, choose settings as needed. Connect to CyberGhostVPN; use \"Power\" button for best server.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360018024419-How-to-Set-Up-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "What happens if a VPN connection drops ?",
    "input": "",
    "output": "The Kill Switch is a smart feature of CyberGhost applications for Windows, macOS and iOS, and Android. Basically, it cuts off your internet connection if the VPN connection drops, protecting your personal data and location from unexpected exposure.When establishing a VPN connection to the CyberGhost network :All in- and outgoing connections are being blocked by CyberGhost, so all Internet activiti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387805-What-happens-if-a-VPN-connection-drops"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android TV?",
    "input": "",
    "output": "This article covers CyberGhost VPN app features on Android TVs. - Settings menu includes Account and General, VPN, Wi-Fi options. - Main categories include User Management, Device Limits, Domain Fronting, etc. - Features like Anonymous Statistics, Auto Protocol Selection, Split Tunneling are detailed. - App details, support links provided at the end.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016305454-Settings-for-CyberGhost-VPN-for-Android-TV"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & Mac ICS",
    "input": "",
    "output": "Step 1Install and activate CyberGhost VPN on your Mac. If you don't know, how to do this, please refer toour instructions here.Step 2The 'Internet Connection Sharing' function allows using an encrypted VPN connection with different devices in your local network. For that, you need to connect the respective device, in this case, your Xbox console, to your Mac using a crossover cable.Please note tha",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989053-Microsoft-s-Xbox-with-Internet-Connection-Sharing-on-Mac-OS"
  },
  {
    "instruction": "Apple TV용 ExpressVPN의 새로운 기능",
    "input": "",
    "output": "Version/Date: 2024년 3월 20일버전 0 * 내부 엔진을 개선하여 앱 성능을 향상시켰습니다. Version/Date: 2024년 2월 26일버전 0 * 광고 및 추적기를 차단하세요. Version/Date: 2024년 1월 24일버전 0 * iOS 기기로 가입할 수 있는 새로운 버튼입니다. Version/Date: 2023년 12월 18일버전 0 * 진단 정보를 포함하여 지원팀에 메시지를 보내 문제를 해결하세요. Version/Date: 2023년 12월 4일버전 0 * 진단 정보를 포함하여 지원팀에 메시지를 보내 문제를 해결하세요. Version/Date: 2023년 11월 29일버전 0 * 모든 기기를 위한 VPN",
    "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Was gibt’s Neues bei ExpressVPN für Android?",
    "input": "",
    "output": "Version/Date: Februar 2025Version 0 * Reduzierung der App-Größe. Unsere Ingenieure haben die App optimiert, sodass Sie sie schneller als je zuvor herunterladen können. Version/Date: Februar 2025Version 0 * Genau wie Ihr Auto braucht auch ein VPN hin und wieder eine Wartung. Wir haben es optimiert, und es läuft jetzt besser als je zuvor. Version/Date: Februar 2025Version 87",
    "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to set up and use your dedicated IP address on iOS",
    "input": "",
    "output": "Setting up the VPNSetting up your dedicated IPUsing your dedicated IP on other devices",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/dedicated-ip-ios/)"
  },
  {
    "instruction": "Discover more about the WireGuard®VPN protocol",
    "input": "",
    "output": "What is WireGuard ?Can I use WireGuard ?How is WireGuard different ?Which cryptography is used in WireGuard ?What is WireGuard® ?WireGuard® is a fast and modern protocol taking the world of VPN connections by storm. Its state-of-the-art cryptography makes it the best alternative for OpenVPN.Can I use WireGuard® ?WireGuard can already be implemented depending on your operating system :Windows - Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015810460-Discover-more-about-the-WireGuard-VPN-protocol"
  },
  {
    "instruction": "How to use MediaStreamer on your Nintendo Switch",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming. https://www.youtube.com/embed/TFqTP15WRpA?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/nintendo-switch-mediastreamer/)"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Switch",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled. Once thisone-clickstep has been accomplished the next steps are completed directly from your Nintendo Switch.Completing the only requirement as described above, now head over to your Nintendo Switch. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Switch:Step 1 of 9: Open the Nintendo",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013156220-Configure-My-Smart-DNS-for-Nintendo-Switch"
  },
  {
    "instruction": "How do I cancel my subscription?",
    "input": "",
    "output": "To cancel CyberGhost VPN: - Go to account, select profile logo. - Choose Subscriptions > Cancel Subscription. For Apple App Store purchases: - Open Settings > Apple ID > Subscriptions. - Tap CyberGhost subscription and confirm cancellation. For Google Play Store purchases: - Go to Payments & subscriptions > Select subscription > Cancel. Need assistance? Contact support for refunds.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription"
  },
  {
    "instruction": "How to refer a friend ?",
    "input": "",
    "output": "Invite up to 3 friends to CyberGhost. Each accepted invite gives you and your friend 30 free days of VPN protection.How does it work?Log into your online accounthereand select the profile log from the right side.Select theRefer a friendoption.You can then create the invitation which will generate a link. Each account that will be created via the invite link, will be rewarded with 30 days",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307980-How-to-refer-a-friend"
  },
  {
    "instruction": "Will a VPN country ID compromise my anonymity ?",
    "input": "",
    "output": "Profile users might automatically be assigned to the next server near their real location. Can this compromise one's anonymity?The automatic assigning of servers is made in order to keep a load balance on our servers, from which our users benefit as much as we do. Goal is to reach a maximum performance for everybody.The decision, which server will be assigned to you, bases on your country ID along",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432845-Will-a-VPN-country-ID-compromise-my-anonymity"
  },
  {
    "instruction": "How to set up ExpressVPN Aircove or Aircove Go",
    "input": "",
    "output": "This tutorial will show youhow to set up your ExpressVPN Aircove or Aircove Go. The setup for both Aircove routers is similar. https://www.youtube.com/embed/-ZRFVzNKwGc",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/how-to-set-up-expressvpn-aircove/)"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android TV?",
    "input": "",
    "output": "Install CyberGhost VPN in Google Play Store. Agree to data sharing or opt-out before login. Generate PIN and validate it online. Establish connection to see status updates. Support available via email, chat, or request form.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016421413-How-to-Set-Up-CyberGhost-VPN-on-your-Android-TV"
  },
  {
    "instruction": "Новости ExpressVPN для Apple TV",
    "input": "",
    "output": "Version/Date: 2024 20 мартаверсия 0 * Подчистили внутренние механизмы, приложение работает лучше, чем раньше. Version/Date: 2024 26 февраляверсия 0 * Блокируйте рекламу и трекеры. Version/Date: 24 января 2024версия 0 * Совершенно новая кнопка, которую можно использовать для регистрации с устройства iOS. Version/Date: 2023 18 декабряверсия 0 * Отправьте сообщение нашей с",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I troubleshoot streaming issues on my Android device?",
    "input": "",
    "output": "Ensure connection isn't leaking DNS, IPv6, WebRTC. Disconnect/reconnect to streaming profile for new IP. Clear cache and data of Netflix app. Uninstall and reinstall Netflix on Android. Disable location services and smart network switch.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016639239-How-to-troubleshoot-streaming-issues-on-Android"
  },
  {
    "instruction": "Issues in reaching streaming services geographically restricted",
    "input": "",
    "output": "To check out the streaming services we currently support, please visit thispage.If you are experiencing difficulty accessing any of these services, please follow the recommended troubleshooting steps below :Clear your DNS cache:WindowsPress theWindows Keyor hover your mouse over the bottom left corner and click theWindows IconBegin typingCommand PromptRight-click the application and selectRun as A",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016576499-Problems-to-reach-geographically-restricted-streaming-services"
  },
  {
    "instruction": "Hvad er nyt i ExpressVPN til Android?",
    "input": "",
    "output": "Version/Date: februar 2025version 0 * Mindre appstørrelse. Vores ingeniører har arbejdet hårdt på at optimere appen, så du kan downloade den hurtigere end nogensinde. Version/Date: februar 2025version 0 * Ligesom din bil har en VPN brug for service en gang imellem. Vi har givet den et eftersyn, og nu kører den bedre end nogensinde. Version/Date: februar 2025version 0 *",
    "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Что нового в расширении браузера VPN для Chrome, Firefox и Edge?",
    "input": "",
    "output": "Version/Date: 2024 10 маяверсия 4 * В этом выпуске мы исправили проблему, которая была обнаружена одним из наших талантливых пользователей. Они сообщили нам о проблеме с нашим кодом геолокации, который мешал работе с SVG файлами. Мы реализовали исправление на основе предложенного пользователем кода, и хотим выразить большую благодарность за обнаружение проблемы и помощь в её решении. Version/D",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Why am I unable to connect on my iPhone or iPad?",
    "input": "",
    "output": "Reset your Wi-Fi network settings. Restart the device. Try different locations. Switch between Wi-Fi and mobile data. Disable Low Power Mode, Airplane Mode, and Low Data Mode. Unplug and restart router/modem/combo.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016688239-Unable-to-connect-on-my-iPhone-or-iPad"
  },
  {
    "instruction": "How to use connection features with CyberGhost for Android TV",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426973-How-to-use-connection-features-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Why do I need to install a helper tool for CyberGhost VPN on my Mac?",
    "input": "",
    "output": "The Helper tool allows setting up a WireGuard connection with VPN servers. - It resets network settings when not in use. - Requires admin password for installation if needed. - Does not access user input but sets up and controls the WireGuard connection securely. - Additional info/contact: Support Department.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016909820-Why-does-CyberGhost-VPN-require-me-to-install-a-helper-tool-on-Mac"
  },
  {
    "instruction": "How do I establish P2P traffic using the CyberGhost VPN CLI app on a Linux system through the terminal?",
    "input": "",
    "output": "CyberGhost app supports P2P Torrents. Connect to a supported country first. Use `cyberghostvpn --torrent --country-code` command. Verify connection with `cyberghostvpn --status`. Start Torrent Client after confirming VPN connection.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020942153-Peer-to-Peer-P2P-traffic-with-CyberGhost-VPN-CLI-App-on-Linux-via-Terminal"
  },
  {
    "instruction": "Linux版ExpressVPNの新着情報？",
    "input": "",
    "output": "Version/Date: 2025年2月6日バージョン0 * 舵を調整し、アプリがスムーズに動作することを確認しました。 Version/Date: 2024年12月24日バージョン0 * 昨日はアプリにスパの日を設け、今では以前よりも良好に動作しています。 Version/Date: 2024年12月23日バージョン0 * このリリースでは、Lightwayのポスト量子暗号のためにハイブリッドKyberの代わりにハイブリッドML-KEMを使用するようにアップグレードしました。 Version/Date: 2024年12月10日バージョン0 * 技術の魔法使いが魔法の杖を振りました！ アプリの安定性とパフォーマンスが向上しました。 Version/Date: 2024年11月12日バージョン0 * アプリ体験を最高に保つために小さな調整と",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "Configure My Smart DNS for Xbox One",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Xbox One. The below steps are presented for you which will help you apply the CyberGhost Smart DNS via Xbox One:Step 1 of 6: From the System settings menu of your Xbox One – chooseSettingsStep 2 of 6: ChooseNetworkfrom the list of choicesStep 3 of 6:Network Setting",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012010840"
  },
  {
    "instruction": "Why am I unable to connect on my Android device?",
    "input": "",
    "output": "Check different locations. - Reboot your device. - Uninstall and reinstall the app. - Disable battery saving mode. - Change network settings. - Reset network settings.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016688779-Unable-to-connect-on-Android"
  },
  {
    "instruction": "How do I configure a Smart DNS for my Apple TV 4?",
    "input": "",
    "output": "Enable Smart DNS in Account Dashboard. Save original DNS settings for backup. Change DNS once, apply via AppleTV 4 steps. Choose Settings > Network > Wi-Fi. Configure DNS to Manual mode and add provided DNS. Restart AppleTV 4 through System menu. For support: Email/special request/chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012120419-Configure-My-Smart-DNS-for-AppleTV-4"
  },
  {
    "instruction": "How can I use a P2P client with CyberGhost VPN ?",
    "input": "",
    "output": "After installing the CyberGhost VPN, start the client and launch the \"For Torrenting\"profile.If you choose a server manually from the profiles, please note that in some countries, the use of Peer to Peer (P2P) technology may be prohibited and your P2P program will not work if you are forced to use a server that is not equipped to work with P2P technology.Some more hints :Clear Cookies!Cookies in y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982989-How-can-I-use-a-P2P-client-with-CyberGhost-VPN"
  },
  {
    "instruction": "Will a VPN country ID compromise my anonymity ?",
    "input": "",
    "output": "Profile users might automatically be assigned to the next server near their real location. Can this compromise one's anonymity?The automatic assigning of servers is made in order to keep a load balance on our servers, from which our users benefit as much as we do. Goal is to reach a maximum performance for everybody.The decision, which server will be assigned to you, bases on your country ID along",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432845-Will-a-VPN-country-ID-compromise-my-anonymity"
  },
  {
    "instruction": "Quoi de neuf dans l’extension de navigateur VPN pour Chrome, Firefox et Edge ?",
    "input": "",
    "output": "Version/Date: 10 mai 2024version 4 * Dans cette version, nous avons corrigé un problème signalé par l’un de nos utilisateurs talentueux. Ils nous ont rapporté un problème concernant notre code de géo-déguisement et son interférence avec les fichiers SVG. Nous avons maintenant mis en œuvre une correction basée sur le code suggéré par l’utilisateur, donc nous tenons à les remercier chaleureuseme",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Will my payments be logged, compromising my anonymity?",
    "input": "",
    "output": "Your personal data is stored by sellers separately. Sellers do not get detailed account information. CyberGhost never knows buyer specifics.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214531685-Will-the-payment-be-logged-and-or-compromise-my-anonymity"
  },
  {
    "instruction": "How do I manage my CyberGhost VPN settings and features on an Android device?",
    "input": "",
    "output": "Account settings for user name and subscription. Control active devices via online account. General features include anonymous statistics and protocols. Includes Domain Fronting, network data sharing, haptic response. Settings cover VPN connection checker, dedicated IP, small packet size. Options allow customization of Wi-Fi protection behavior. Provides detailed information on app settings catalog.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008755234-Manage-your-CyberGhost-VPN-Settings-and-Features-on-Android"
  },
  {
    "instruction": "How do I change the VPN protocol in CyberGhost for macOS Mojave or later?",
    "input": "",
    "output": "A VPN protocol sets rules for secure connections. New version of CyberGhost allows choosing between IKEv2 or WireGuard. Detailed info available via a provided link. Steps to change protocol: settings → Preferences → Protocol selection. Requires macOS 14+ and helper tool installation. Additional support through email, live chat, or online request.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003440-How-to-change-the-VPN-protocol-from-CyberGhost-VPN-on-macOS-Mojave-or-higher"
  },
  {
    "instruction": "Configure My Smart DNS for PlayStation 3",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your PlayStation The below steps are presented for you which will help you apply the CyberGhost Smart DNS via PlayStation 3:Step 1 of 13: From the main menu of your Play Station 3 – chooseSettingsStep 2 of 13: ChooseNetwork SettingsStep 3 of 13:Internet Connection Se",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012106179-Configure-My-Smart-DNS-for-PlayStation-3"
  },
  {
    "instruction": "How do I set up CyberGhost for use on Microsoft Xbox and Mac using Internet Connection Sharing (ICS)?",
    "input": "",
    "output": "Install and activate CyberGhost VPN on Mac. Set up Internet Sharing on Mac to share connection to Xbox. Configure Ethernet settings for Xbox through Settings menu. Manually set unique IP address for Xbox using controller. Ensure router configuration matches Mac's CyberGhost setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989053-How-to-use-CyberGhost-with-Microsoft-Xbox-Mac-ICS"
  },
  {
    "instruction": "Question not found",
    "input": "",
    "output": "Answer not found",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213814005-How-do-I-change-my-user-account-name-and-or-my-password-"
  },
  {
    "instruction": "Что нового в ExpressVPN для Android?",
    "input": "",
    "output": "Version/Date: 25 февраля 2025версия 0 * Уменьшенного размера приложения. Наши инженеры оптимизировали код, чтобы скачивание стало быстрее, чем когда-либо. Version/Date: 9 февраля 2025версия 0 * Как и вашему автомобилю, VPN время от времени нужен хороший техосмотр. Мы все настроили, и теперь он работает лучше, чем когда-либо. Version/Date: 6 февраля 2025версия 0 * Мы смахнули пыль",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to set up ExpressVPN with OpenVPN on your Netduma R1 router",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/setup-expressvpn-openvpn-netduma-router/)"
  },
  {
    "instruction": "What are P2P/Torrent traffic and how do they work?",
    "input": "",
    "output": "CyberGhost offers P2P server support for anonymity. P2P allows equal rights as both server and client for file-sharing. It bypasses server limits, enhancing download speeds. Torrents can be blocked in some areas due to privacy concerns. Use CyberGhost's Torrent Optimized servers for full anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214479345-What-is-Peer-to-Peer-Torrents-traffic"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & a VPN-compatible router",
    "input": "",
    "output": "To use your Xbox with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the Internet",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989173-Using-Microsoft-s-Xbox-with-a-VPN-compatible-router"
  },
  {
    "instruction": "How do I set up automatic protection for my Wi-Fi network using CyberGhost VPN on Android?",
    "input": "",
    "output": "Set general Wi-Fi reaction. Activate warning for new networks. Choose specific Wi-Fi actions. Manage known Wi-Fi settings. Use support for additional help.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006574133-How-to-automatically-protect-Wi-Fi-networks-with-CyberGhost-VPN-for-Android"
  },
  {
    "instruction": "Can I share a CyberGhost account?",
    "input": "",
    "output": "With a regular subscription you can share your account with a friend or family member but need to consider that if only one device is allowed for your subscription, you both cannot connect in simultaneously. This means that if a friend of yours is surfing the Internet anonymously using your account, you must wait until he disconnects before you can, in turn, connect using that same account.This do",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214382965-Can-I-share-a-CyberGhost-account"
  },
  {
    "instruction": "Cosa c’è di nuovo nell’estensione browser VPN per Chrome, Firefox ed Edge?",
    "input": "",
    "output": "Version/Date: 10 maggio 2024versione 4 * In questo rilascio, abbiamo risolto un problema segnalato da uno dei nostri utenti talentuosi. Hanno riportato un problema riguardante il nostro codice di geo spoofing e come interferiva con i file SVG. Ora abbiamo implementato una correzione basata sul codice suggerito dall’utente, quindi vogliamo ringraziarlo calorosamente per aver individuato il prob",
    "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Why am I facing authentication issues with macOS?",
    "input": "",
    "output": "Go to System Preferences > Network. Select CyberGhost network interface and delete it. Reboot your device. For additional help, contact Support: email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522320-macOS-authentication-issue"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on a Mac?",
    "input": "",
    "output": "Update CyberGhost app. Activate and add Dedicated IP to app. Important: Save your token for security reasons. Add dedicated IP via macOS settings or app. Support is available for additional assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016903179-How-to-redeem-and-activate-your-Dedicated-IP-on-Mac"
  },
  {
    "instruction": "How to set up and use the ExpressVPN legacy app for Linux",
    "input": "",
    "output": "ExpressVPN is compatible with theseLinuxoperating systems: Ubuntu: 04 and above Debian: 10 and above Fedora: 37 and above Arch: Latest rolling release Raspberry Pi (armhf): Pi OS 10 and above Mint: Linux Mint 20 and above https://www.youtube.com/embed/jdl8i9-feFI",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/legacy-app-for-linux/)"
  },
  {
    "instruction": "How to use MediaStreamer on your Nintendo Switch",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device doesn’t natively support VPN, MediaStreamer is a great alternative for streaming. https://www.youtube.com/embed/TFqTP15WRpA?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/nintendo-switch-mediastreamer/)"
  },
  {
    "instruction": "Can I replace my Internet provider with CyberGhost VPN?",
    "input": "",
    "output": "No. You need an active Internet connection and, through it, a functional communication, in order for you to use CyberGhost VPN. This is only possible through a real ISP. CyberGhost VPN starts from this connection and then creates an encoded tunnel from your computer to our server. Therefore, your Internet connection becomes more secure and anonymous, completely isolated from your Internet provider",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213983389--Can-I-replace-my-Internet-provider-with-CyberGhost-VPN"
  },
  {
    "instruction": "What is Keychain Access on the Mac ?",
    "input": "",
    "output": "The Keychain Access is a macOS application for storing your passwords and account information and reduces the number of passwords you need to memorize and manage.While you access a password-protected website, email account, network server, or another password-protected item, for example, you may have the ability to remember or save the password. If you choose to save the password, it is saved in y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016473899-What-is-Keychain-Access-on-the-Mac-"
  },
  {
    "instruction": "How do I troubleshoot streaming issues on my Android device?",
    "input": "",
    "output": "Ensure connection isn't leaking DNS, IPv6, WebRTC. Disconnect/reconnect to streaming profile for new IP. Clear cache and data of Netflix app. Uninstall and reinstall Netflix on Android. Disable location services and smart network switch.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016639239-How-to-troubleshoot-streaming-issues-on-Android"
  },
  {
    "instruction": "What is a VPN and what are its benefits?",
    "input": "",
    "output": "A virtual private network encrypts internet connections for privacy and security. Most countries don't restrict VPN use legally; some censor them. Using a regular antivirus doesn’t protect your privacy or anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214536205-What-is-a-VPN-and-why-do-I-need-one"
  },
  {
    "instruction": "How to define Smart Rules for CyberGhost VPN on Windows",
    "input": "",
    "output": "Smart Rules is a specific CyberGhost feature to help you automatically customize CyberGhost to work with your preferences or to trigger different apps or have CyberGhost connect to a preferred server based on your needs.Jump to...Cyber launch rulesWi-Fi protectionExceptionsApp rulesTo define specific rules, when and where they apply, open the 'Extended view' of CyberGhost, and choose'Smart rules'",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016968679-How-to-define-Smart-Rules-for-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "How do I configure Windows Firewall to allow CyberGhost through?",
    "input": "",
    "output": "Add firewall rules for Dashboard, Dashboard.Service, and OpenVPN. Create exceptions in third-party firewalls or antivirus settings. Include specific files like Dashboard.exe, wyUpdate.exe, and PeLauncher.exe. Additional support available via email or live chat. Documentation can be found at the CyberGhost Support website.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016440480-How-to-configure-Windows-Firewall-to-unblock-CyberGhost"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Wii U",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Nintendo Wii U. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Wii U:Step 1 of 12: Press the Home button on your Wii U controllerStep 2 of 12: ChooseSystem SettingsStep 3 of 12: TapInternetStep 4 of 12: ChooseCo",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029120-Configure-My-Smart-DNS-for-Nintendo-Wii-U"
  },
  {
    "instruction": "How do I disable IPv6 using Network Manager on a Linux system?",
    "input": "",
    "output": "Linux users can disable IPv6 via Network settings. For Wi-Fi connections, choose Wi-Fi in the Network menu. Disable IPv6 for optimal VPN tunnel functionality. Contact Support for ISP-specific issues and troubleshooting. Disabling IPv6 is just one step; consult Support for deeper investigation.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012645799-How-to-disable-IPv6-for-Linux-via-Network-Manager"
  },
  {
    "instruction": "How to Set Up OpenVPN on Linux Debian via Terminal",
    "input": "",
    "output": "Please make sure the following requirements are met:Linux Debian (instructions might work for different versions, but steps can differin details)Updated software packagesInstalled OpenVPN softwareA CyberGhost accountHere's how to create a CyberGhost account onlineHere's how to manage your CyberGhost accountA CyberGhost subscriptionHow to purchase or upgrade a subscriptionOnly prepaid subscribers:H",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213190009-How-to-Set-Up-OpenVPN-on-Linux-Debian-via-Terminal"
  },
  {
    "instruction": "How to sign up (new users) or log-in (existing users) to CyberGhost VPN for macOS",
    "input": "",
    "output": "I am new to CyberGhost|I am an existing subscriberI am new to CyberGhostNew subscribers can benefit of a 1 day trial on MacOS devices.Once you install the CyberGhost application, you need to select the option toSign up.Enter a valid email address, confirm the password in the two available fields and then hit theSign upbutton.On the next page, you will be informed that a confirmation e-mail was sen",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020878880-How-to-sign-up-new-users-or-log-in-existing-users-to-CyberGhost-VPN-8-for-macOS"
  },
  {
    "instruction": "How can I manage my CyberGhost online account?",
    "input": "",
    "output": "Features include VPN, Smart DNS, Security Suite, Password Manager, and Identity Guard. Manage apps through CyberGhost Account Management page. Devices can be up to 7 at once for subscription type. Subscriptions allow viewing history and canceling automatic renewals. Refer a friend program offers additional benefits.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307440-How-do-I-manage-my-CyberGhost-online-account"
  },
  {
    "instruction": "How do I choose between selecting a country and using a single server with CyberGhost for Android TV?",
    "input": "",
    "output": "When using 'Best server', CyberGhost automatically connects to the best available server. Choose manually by selecting a country or specific server. Use search field for easier navigation through countries and servers. For single server choice, tap expand button; choose from list based on load information. Disconnecting resets to last used country/servers setting.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016301974-How-to-select-a-country-or-single-server-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How to use the advanced features from CyberGhost VPN on macOS",
    "input": "",
    "output": "There are a couple of extra features coming with CyberGhost VPN for macOS, all meant to enhance your security, respective your browsing, Internet and CyberGhost experience.All features are server-based, meaning running directly on a CyberGhost server, thus saving bandwidth and Mac processing time.Privacy SettingsBlock content:This feature improves your Internet experience by filtering annoying ads",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003560-How-to-use-the-advanced-features-from-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "How do I set up and use MediaStreamer on my Apple TV?",
    "input": "",
    "output": "MediaStreamer improves streaming experience. It's an alternative for non-VPN devices. Watch video for more details.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-apple-tv-with-dns/)"
  },
  {
    "instruction": "How to unblock port TCP/UDP 53 ?",
    "input": "",
    "output": "It is worth mentioning that in some situations Smart DNS cannot be used successfully. If your Internet Service Provider diverts the DNS while using a technology called 'Transparent DNS proxy', they intercept all DNS lookup queries (TCP/UDP port and transparently proxy the results. This forces you to use their DNS addresses without being able to change them. Smart DNS might have issues.In other",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015581760-How-to-unblock-port-TCP-UDP-53"
  },
  {
    "instruction": "ExpressVPN Keys tarayıcı uzantısında yeni neler var?",
    "input": "",
    "output": "Version/Date: 27 Eylül 2023versiyon 2 * Eşitleme gerçekleştiğinde, giriş bilgileri listesindeki kaydırma pozisyonunun kaybolmasına neden olan bir sorun düzeltildi. Version/Date: 22 Eylül 2023versiyon 1 * Çok adımlı giriş akışlarında, ExpressVPN Keys’in beklenmedik bir şekilde otomatik kaydetme diyalog kutusu gösterdiği bir sorun düzeltildi. Version/Date: 21 Eylül 2023versiyon 0 * Güven",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN for Apple TV",
    "input": "",
    "output": "Version/Date: mars 2024versjon 0 * Vi har pyntet opp våre interne motorer; appen kjører bedre enn den gjorde. Version/Date: februar 2024versjon 0 * Blokker annonser og sporere. Version/Date: januar 2024versjon 0 * En helt ny knapp du kan bruke til å registrere deg med en iOS-enhet. Version/Date: desember 2023versjon 0 * Send en melding til vårt supportte",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How strong does Cyberghost VPN encode my connection ?",
    "input": "",
    "output": "CyberGhost VPN offers a 256-bit encoding for your traffic from your PC to and inside the CyberGhost network. It works regardless of the application you use and keeps you safe from data sniffing like Deep Packet Inspection. The safety level is comparable with that of a secure web page, like Internet Banking pages. In fact, in case you visit an HTTPS address (like Internet Banking pages) on the Inte",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387545-How-strong-does-Cyberghost-VPN-encode-my-connection"
  },
  {
    "instruction": "Can I share a CyberGhost account?",
    "input": "",
    "output": "With a regular subscription you can share your account with a friend or family member but need to consider that if only one device is allowed for your subscription, you both cannot connect in simultaneously. This means that if a friend of yours is surfing the Internet anonymously using your account, you must wait until he disconnects before you can, in turn, connect using that same account.This do",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214382965-Can-I-share-a-CyberGhost-account"
  },
  {
    "instruction": "Why do I need to install a helper tool for CyberGhost VPN on my Mac?",
    "input": "",
    "output": "The Helper tool allows setting up a WireGuard connection with VPN servers. - It resets network settings when not in use. - Requires admin password for installation if needed. - Does not access user input but sets up and controls the WireGuard connection securely. - Additional info/contact: Support Department.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016909820-Why-does-CyberGhost-VPN-require-me-to-install-a-helper-tool-on-Mac"
  },
  {
    "instruction": "How do I use the CyberGhost VPN CLI App on a Linux system?",
    "input": "",
    "output": "CyberGhost for Linux is a CLI app. It supports Ubuntu 04, 04, Fedora 29-31, CentOS 7, and PopOS. The app requires 64-bit Linux distributions. Only unzipping is needed before installation. Installation is done with \"sudobash install.sh\". Dependencies are Python3, OpenVPN, and Sudo. Arguments can be viewed with \"cyberghostvpn --help\". Use \"--country-code\" to see all available countries. Countries are selected with \"--country-code <code>\". A city is chosen with \"--city <city name>\". Connection is made with \"--connect\" argument. Status of connection can be checked with \"cyberghostvpn --status\". Connection can be terminated with \"sudo cyberghostvpn --stop\".",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020835894-CyberGhost-VPN-CLI-App-Linux-FAQ"
  },
  {
    "instruction": "What server type should I choose for optimal performance?",
    "input": "",
    "output": "Performance and location are key factors. Manual selection for specific IP needed. Use ping results to find fastest connection. Higher load equals slower speed per user. More users share, more anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214496305-What-Server-should-I-choose"
  },
  {
    "instruction": "What payment methods are available?",
    "input": "",
    "output": "CyberGhost partners with sellers for payments. Personal data is stored by sellers, not VPN. Payment methods include PayPal, Credit Cards, Cryptocurrency. Order page lists available payment options. Support Department for additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013667240-What-payment-methods-do-you-offer"
  },
  {
    "instruction": "How do I troubleshoot streaming issues on my Android device?",
    "input": "",
    "output": "Ensure connection isn't leaking DNS, IPv6, WebRTC. Disconnect/reconnect to streaming profile for new IP. Clear cache and data of Netflix app. Uninstall and reinstall Netflix on Android. Disable location services and smart network switch.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016639239-How-to-troubleshoot-streaming-issues-on-Android"
  },
  {
    "instruction": "Refer a friend: FAQ",
    "input": "",
    "output": "What is it all about?It’s about you taking care of your friend’s online safety and privacy. So, yeah, basically it’s about you and your friends. If you join and refer CyberGhost to a friend, he or she will know, you’re wide awake of what’s going on in this world, that you care about him or her and you know your way around.Who is eligible to join the best friend program?YOU! That is if you have an",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360002481673-Refer-a-friend-FAQ"
  },
  {
    "instruction": "How can I prevent WebRTC leaks in my application?",
    "input": "",
    "output": "Disable WebRTC in Mozilla Firefox. - Use a plug-in for Google Chrome. - Select \"Disable non-proxied UDP\" for Opera. - For additional help, contact CyberGhost support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016572999-WebRTC-leak-prevention"
  },
  {
    "instruction": "How do I set up a Stream video streaming session using CyberGhost VPN on Windows?",
    "input": "",
    "output": "This article explains streaming with CyberGhost on Windows. Use the app's dedicated menu for compatible servers. Clear browser cache and cookies before connecting. Check help page for specific troubleshooting. Contact Customer Support for assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016962519-Stream-with-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "Router: How to Set Up OpenVPN on TomatoUSB Merlin Build",
    "input": "",
    "output": "Please note the following requirements:Router with alternative TomatoUSB Merlin Build firmware and support of OpenVPN.Older versions need to be updated.Info:Official Tomato websiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Ent",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213269809-Router-How-to-setup-OpenVPN-on-TomatoUSB-Merlin-Build"
  },
  {
    "instruction": "Why are my P2P download rates so low ?",
    "input": "",
    "output": "In some cases, people report very slow download rates. This is due to the fact that CyberGhost does not allow port forwarding, which means that all incoming connections are blocked.This behavior causes other clients to be unavailable, users can no longer connect with your P2P client and you get a weak ID (because you don't seed and just leech). In this case, there is no point in adapting your soft",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982169-Why-are-my-P2P-download-rates-so-low"
  },
  {
    "instruction": "How to use MediaStreamer on your Xbox Series X or Xbox One",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. Since Xbox does not natively support VPN, you can use MediaStreamer as an alternative for streaming. https://www.youtube.com/embed/XXp_3THUDFY?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-xbox-one-with-dns/)"
  },
  {
    "instruction": "Was ist neu in der VPN-Browsererweiterung für Chrome, Firefox und Edge?",
    "input": "",
    "output": "Version/Date: Mai 2024Version 4 * In dieser Version haben wir einen Fix, der von einem unserer talentierten Nutzer stammt. Sie haben uns ein Problem mit unserem Geo-Spoofing-Code gemeldet, das mit SVG-Dateien interferierte. Wir haben nun einen Fix auf Basis des vom Nutzer vorgeschlagenen Codes implementiert und möchten uns bei ihm herzlich bedanken, dass er das Problem erkannt und uns bei",
    "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Novità nell’estensione browser di ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 settembre 2023versione 2 * Abbiamo risolto un problema in cui la posizione di scorrimento nella lista degli accessi veniva persa durante la sincronizzazione. Version/Date: 22 settembre 2023versione 1 * Abbiamo risolto un problema in cui, nei flussi di accesso a più fasi, ExpressVPN Keys mostrava inaspettatamente una finestra di dialogo per il salvataggio automatico. Versio",
    "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "¿Qué hay de nuevo en la extensión para navegador de ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 de septiembre de 2023versión 2 * Solucionamos un problema donde se perdía la posición de desplazamiento en la lista de inicios de sesión al sincronizar. Version/Date: 22 de septiembre de 2023versión 1 * Solucionamos un problema donde, en flujos de inicio de sesión de varios pasos, ExpressVPN Keys le mostraba inesperadamente un cuadro de diálogo de guardado automático. Vers",
    "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Send Debug Logs on Windows",
    "input": "",
    "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.ClickSend Feedback.This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI ID",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016438180-Send-Debug-Logs-on-Windows"
  },
  {
    "instruction": "How does CyberGhost VPN's anonymity guarantee greater internet freedom?",
    "input": "",
    "output": "CyberGhost VPN protects digital privacy by: - Providing apps for various devices. - Ensuring secure wireless connections and IP hiding. - Not keeping logs, adhering to laws in Romania. - Offering support in multiple languages. They protect your online activities from snoopers.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214033749-How-does-anonymity-provided-by-Cyberghost-VPN-ensure-more-freedom"
  },
  {
    "instruction": "How to purchase a subscription",
    "input": "",
    "output": "You can order CyberGhost directly from theCyberGhost homepage, from a newsletter, an affiliate or through various special promotions. Either way the order process takes place online, where you first decide for the payment interval (e. g. monthly or yearly).For monthly plans, the Money Back Guarantee is 14 days, whereas the yearly subscriptions they are covered by a 45 day Money Back Guarantee in c",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213650885"
  },
  {
    "instruction": "How do I select a country or city using CyberGhost VPN CLI app on Linux?",
    "input": "",
    "output": "Select a country with `cyberghostvpn --country-code`. - See available cities for specific countries. - Connect to a city: `cyberghostvpn --city \"City Name\"`. - Check connection status or IP address using `cyberghostvpn --status`. - Use IP location sites like https://www.iplocation.net. - Contact support via email, online request, or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020673194-Select-a-Country-or-City-with-CyberGhost-VPN-CLI-App-on-Linux"
  },
  {
    "instruction": "How can I prevent my online activities from being traced?",
    "input": "",
    "output": "Check IPv6 settings. Perform DNS leak test. Review WebRTC leaks. Use support for additional help.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213353589-How-to-avoid-anonymity-leaks"
  },
  {
    "instruction": "How to sign up (new users) or log-in (existing users) to CyberGhost VPN on Windows",
    "input": "",
    "output": "Jump to...I am new to CyberGhostI am an existing subscriberGet your 1-day free trial(no credit card required)I am new to CyberGhost VPNIf you don't have a subscription yet, you can get it fromhere.Upon receiving your account details by email, simply click on\"Return to Login\"and enter your CyberGhost username and password to log in.The username you are trying to log in with is incorrect.Make sure y",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017094960-How-to-sign-up-new-users-or-log-in-existing-users-to-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "Hvad er nyt i VPN-browserudvidelsen til Chrome, Firefox og Edge?",
    "input": "",
    "output": "Version/Date: maj 2024version 4 * I denne udgivelse har vi en rettelse, der kommer fra en af vores talentfulde brugere. De rapporterede et problem til os vedrørende vores geo-spoofing kode og hvordan den forstyrrede SVG-filer. Vi har nu implementeret en rettelse baseret på brugerens foreslåede kode, så vi vil gerne give dem en stor tak for at finde problemet og hjælpe os med at løse det. V",
    "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How strong does Cyberghost VPN encode my connection ?",
    "input": "",
    "output": "CyberGhost VPN offers a 256-bit encoding for your traffic from your PC to and inside the CyberGhost network. It works regardless of the application you use and keeps you safe from data sniffing like Deep Packet Inspection. The safety level is comparable with that of a secure web page, like Internet Banking pages. In fact, in case you visit an HTTPS address (like Internet Banking pages) on the Inte",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387545-How-strong-does-Cyberghost-VPN-encode-my-connection"
  },
  {
    "instruction": "Linux용 ExpressVPN의 새로운 기능은 무엇입니까?",
    "input": "",
    "output": "Version/Date: 2025년 2월 6일버전 0 * 앱이 원활하게 실행되도록 세부 조정 중입니다. Version/Date: 2024년 12월 24일버전 0 * 앱의 성능이 더욱 좋아졌습니다. Version/Date: 2024년 12월 23일버전 0 * 이번 릴리스에서는 양자 이후 암호화를 위해 hybrd Kyber 대신 hybrid ML-KEM을 사용하는 것으로 Lightway를 업그레이드했습니다. Version/Date: 2024년 12월 10일버전 0 * 기술 전문가들이 놀라운 성과를 이루었습니다! 앱의 안정성과 성능을 향상시켰습니다. Version/Date: 2024년 121월 1일버전 0 * 최고의 앱 경험을 유지하기 위해 몇 가지 작은 조정과 수정을",
    "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "Что нового в расширении браузера VPN для Chrome, Firefox и Edge?",
    "input": "",
    "output": "Version/Date: 2024 10 маяверсия 4 * В этом выпуске мы исправили проблему, которая была обнаружена одним из наших талантливых пользователей. Они сообщили нам о проблеме с нашим кодом геолокации, который мешал работе с SVG файлами. Мы реализовали исправление на основе предложенного пользователем кода, и хотим выразить большую благодарность за обнаружение проблемы и помощь в её решении. Version/D",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How do I set up OpenVPN on a Raspberry Pi running Raspbian or RaspBMC?",
    "input": "",
    "output": "Create CyberGhost account and configure settings. Download OpenVPN configuration files, unzip them, and copy files to `/etc/openvpn`. Install required packages, create `user.txt`, and update network settings. Test and ensure correct DNS setup. Start OpenVPN service.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC"
  },
  {
    "instruction": "How to set up ExpressVPN on your DD-WRT router (OpenVPN)",
    "input": "",
    "output": "This tutorial will show youhow to set up ExpressVPN on your DD-WRT router using theOpenVPN protocol. https://www.youtube.com/embed/1gBUpl_UdmA?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-dd-wrt-router-with-openvpn/)"
  },
  {
    "instruction": "Why am I receiving the \"Could Not Retrieve the Password from the Keychain\" error?",
    "input": "",
    "output": "Try restarting and logging in. Open Keychain Access to delete CyberGhost entries. Re-launch the app for further use. Contact support for additional issues.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016711199--Could-Not-Retrieve-the-Password-from-the-Keychain-error-message"
  },
  {
    "instruction": "How to change your DNS servers on macOS ?",
    "input": "",
    "output": "You can configure the DNS servers manually in your macOS settings(applicable only via the WireGuard protocol). These are the steps to follow:Go toSystem Preferences, thenNetwork.Choose the network interface you are using, and click onAdvanced...Open the DNS tab, and click on the+button at the bottom to add the DNS addresses of CyberGhost servers :Click onOKand",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552459-How-to-change-your-DNS-servers-on-macOS"
  },
  {
    "instruction": "How come my activation key is called invalid?",
    "input": "",
    "output": "If your activation code is being rejected, please note that an activation code becomes invalid the second it has been assigned to an account (which happens when you enter the activation code).In case you need to re-install CyberGhost later on or want to use your account with a different computer, just log in with your credentials (user name & password) and not with the now invalid activation code.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid-"
  },
  {
    "instruction": "Are there any additional payments or hidden costs?",
    "input": "",
    "output": "For one-time purchases, services are limited. - Renewal automatic if not canceled; re-subscribe otherwise. - Contact Support for further info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734599-Any-additional-payments-or-hidden-costs"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost VPN on macOS",
    "input": "",
    "output": "CyberGhost comes with a custom category entitled \"Favorites\" , where you can populate it with specific countries or cities that you would like to connect to more often or even certain streaming servers.To add a server to \"Favorites\", highlight the star next to its name and this will be instantly added to the Favorites category.If you ever need to remove a server from Favorites, you can just hit th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024359-How-to-add-and-use-favorites-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "What payment methods are available for each country?",
    "input": "",
    "output": "Depending on their location, users have different payment options. Below you will find the payment methods per country:Albania: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAlgeria: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAmericanSamoa: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAngola: PayPal, VISA, MasterCard, A",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734499-Payment-possibilities-sorted-by-countries"
  },
  {
    "instruction": "How do I stream using the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "Connect to a Streaming-Optimized server. Choose 'Netflix US' or specify country code and service name. Use the command `sudo cyberghostvpn --streaming 'Netflix US' --country-code US --connect`. For additional services, use `cyberghostvpn --streaming --country-code FR` to list options. Support for more details: email support@cyberghost.ro or chat live 24/",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974-How-to-Stream-with-CyberGhost-VPN-CLI-App-on-Linux"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my iOS device?",
    "input": "",
    "output": "CyberGhost for iOS offers anonymization, IP change, and other features. Free trial available for 7 days after which a subscription is automatically set. Requires iOS 13 or later and active subscription. Download from iTunes Store, log in, create account if needed, enable notifications. First connection: Power button connects to best server based on location, logs displayed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005354933-How-to-Set-Up-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Maximum number of devices reached! What can I do?",
    "input": "",
    "output": "If you reinstall CyberGhost (even if it’s on the same device) or you update your operating system, CyberGhost will see this as a new installation (the same device will occupy a new slot as it will be seen as a duplicate) and you might receive an error that “Maximum number of devices reached!”. After you reached the allowed number of devices, you can't add another one to use with your current Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339"
  },
  {
    "instruction": "How to set up and use the ExpressVPN GUI app for Linux",
    "input": "",
    "output": "ExpressVPN is compatible with theseLinuxoperating systems: Ubuntu: 04 and above Debian: 10 and above Fedora: 30 and above Arch: Latest rolling release Raspberry Pi: Pi OS (64-bit) Mint: Linux Mint 20 and above",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-linux/)"
  },
  {
    "instruction": "How to automatically protect Wi-Fis with CyberGhost VPN for Android TV",
    "input": "",
    "output": "To specify the way how CyberGhost's automatic Wi-Fi protection should set in you can define the general reaction of CyberGhost to Wi-Fi networks as well as a specific reaction to a specific WiFi.Set up the general reaction to new / unknown Wi-Fi networksOpen the app settings with a single finger tap on the gear symbol :In the app settings page first make sure that under the 'Smart Rules' sec",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016303514-How-to-automatically-protect-Wi-Fis-with-CyberGhost-VPN-for-Android-TV"
  },
  {
    "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับ Android?",
    "input": "",
    "output": "Version/Date: 25 กุมภาพันธ์ 2025เวอร์ชัน 0 * ลดขนาดของแอป วิศวกรของเราทำงานอย่างหนักเพื่อเพิ่มประสิทธิภาพ ทำให้คุณดาวน์โหลดแอปได้เร็วขึ้นกว่าเดิม Version/Date: 9 กุมภาพันธ์ 2025เวอร์ชัน 0 * เหมือนกับรถของคุณ VPN ก็ต้องการการบำรุงรักษาเป็นครั้งคราว เราได้ปรับแต่งให้ทำงานได้ดีขึ้นกว่าเดิม Version/Date: 6 กุมภาพันธ์ 2025เวอร์ชัน 0 * เราได้กำจัดฝุ่นและใยแมงมุมออกไป เพื่อให้แอปของคุณท",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Are you able to process keys generated by key generators?",
    "input": "",
    "output": "Key generators for CyberGhost can be risky. - They can also install malware unknowingly. - Avoid using unofficial key generators. - CyberGhost does not endorse such tools.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213835089-Do-you-accept-keys-from-key-generators"
  },
  {
    "instruction": "How to Set Up OpenVPN on macOS (Tunnelblick)",
    "input": "",
    "output": "Tunneblick app is an alternative method of connecting to CyberGhost VPN servers that will be useful if the CyberGhost application cannot be installed on your Mac or if it does not work as expected.Jump to...Download OpenVPN configuration filesDownload TunnelblickInstall Tunnelblick and VPN configurationYour first VPN ConnectionDownload OpenVPN configuration filesVisit yourCyberGhost VPN online",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214239925-How-to-Set-Up-OpenVPN-on-macOS-Tunnelblick"
  },
  {
    "instruction": "Vad är nytt med ExpressVPN för routrar?",
    "input": "",
    "output": "Version/Date: 6 december 2024 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: Router v6 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: 12 juli 2024 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: Router v5 * Uppdaterat Lightway för bättre stabilitet och prestanda. Version/Date: 14 mars 2024 * Uppdaterat Lightway fö",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I install CyberGhost on my Amazon Fire TV or Fire Stick?",
    "input": "",
    "output": "*System Requirements**: CyberGhost VPN available for Fire TV/Fire Stick (Fire OS 6+) and later. - **Installation**: Install through Amazon Store. - **Log In**: Launch app, choose settings for data sharing; connect to establish a VPN. - **Connect Status**: Monitor IP information and protocol on main screen after connection. - **Support**: Contact customer support via email/online request/Live Chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388454-How-to-install-CyberGhost-on-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How to manage Account and App Settings in CyberGhost VPN on Windows",
    "input": "",
    "output": "You can open your Account and Settings page via the gear symbol on the lower left part of the main CyberGhost window :Jump to...My AccountGeneral SettingsCyberGhost VPN SettingsMy AccountHere you can quickly access your account details, such as user name, email address, plan, and runtime. You can also logout from the current account and login to a different one, or open your online account managem",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016970559-How-to-manage-Account-and-App-Settings-in-CyberGhost-VPN-on-Windows#h_01EM6VWMW6963KB0N0459TX8WH"
  },
  {
    "instruction": "How Can I Delete My CyberGhost VPN Account?",
    "input": "",
    "output": "This article will show you the steps to delete your CyberGhost VPN account.Note: If you still have an active subscription, you shouldcancelit first. If not, you will continue to be charged.Log into theaccount dashboard.In the upper right side, click on your profile.SelectAccount settings.ClickDelete my account.Confirm on the next prompt. Now, you have successfully deleted your CyberGhost VPN accou",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378259-How-Can-I-Delete-My-CyberGhost-VPN-Account"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on an iOS device?",
    "input": "",
    "output": "Update CyberGhost app before using Dedicated IP. Add Dedicated IP to app and redeem token. Choose location, save token for security. Be cautious as changes cannot be undone. Support can help with additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016457540-How-to-redeem-and-activate-your-Dedicated-IP-on-iOS"
  },
  {
    "instruction": "How do I set up CyberGhost on a Router, Raspberry Pi, Synology NAS, or Satellite Receiver?",
    "input": "",
    "output": "Your CyberGhost subscription works across different devices. - Use native protocol OpenVPN, supported by firmware/device. - Create account and purchase subscription as per instructions. - Optional: Activate prepaid key manually if needed. - Instructions available for specific devices like routers, Raspberry Pi, Synology NAS.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811185-Read-me-first-How-to-use-CyberGhost-on-a-Router-Raspberry-Pi-Synology-NAS-Sat-Receiver"
  },
  {
    "instruction": "How can I watch Netflix using CyberGhost VPN?",
    "input": "",
    "output": "Follow Netflix account registration and CyberGhost setup. Ensure successful connection to dedicated servers and VPN. Possible issues include unblocked content, wrong library, site errors. Troubleshooting steps: clear cache, use incognito mode, restart devices/router. EU policy delay for library change; reinstallation/app updates may help.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016573419-How-to-watch-Netflix-with-CyberGhost-VPN"
  },
  {
    "instruction": "How do I stream using CyberGhost on an Android TV?",
    "input": "",
    "output": "Choose a server optimized for Firesticks. - Access streaming services directly through browser for better control. - Use main screen to set preferred connection. - For additional help, contact support via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426293-How-to-stream-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How can I manage my CyberGhost online account?",
    "input": "",
    "output": "Features include VPN, Smart DNS, Security Suite, Password Manager, and Identity Guard. Manage apps through CyberGhost Account Management page. Devices can be up to 7 at once for subscription type. Subscriptions allow viewing history and canceling automatic renewals. Refer a friend program offers additional benefits.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307440-How-do-I-manage-my-CyberGhost-online-account"
  },
  {
    "instruction": "What are the recommended settings for using CyberGhost VPN on Amazon Fire TV or Fire Stick?",
    "input": "",
    "output": "Article covers basic features of CyberGhost VPN app. Settings menu includes Account, General, VPN, and Wi-Fi sections. Features include Anonymous statistics, Domain Fronting, Connection Checker, Dedicated IP, Protocol choice, Small packet size, Random port for connection, Content Blocker, App Split Tunnel, and Wi-Fi settings. Legal information is accessible via specific links. Support options are available via email, online request form, and 24/7 chat sessions.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526733-Settings-for-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "I lost my username & password - How can I recover my account after losing my credentials ?",
    "input": "",
    "output": "How can I recover my account if I forgot or lost my credentials ?In case you need to recover an account (in case you misplace your username or password), you can quickly access your account in 3 ways:[A] With the email associated with your account[B] By using Your Cleverbridge Reference number[C] Contact CyberGhost Support[A] - Via the email associated with your accountSimply head over tohttps://m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213332269-I-lost-my-username-password-How-can-I-recover-my-account-after-loosing-my-credentials-"
  },
  {
    "instruction": "How to use connection features with CyberGhost VPN for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526713-How-to-use-connection-features-with-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "How do I stream using the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "Connect to a Streaming-Optimized server. Choose 'Netflix US' or specify country code and service name. Use the command `sudo cyberghostvpn --streaming 'Netflix US' --country-code US --connect`. For additional services, use `cyberghostvpn --streaming --country-code FR` to list options. Support for more details: email support@cyberghost.ro or chat live 24/",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974-How-to-Stream-with-CyberGhost-VPN-CLI-App-on-Linux"
  },
  {
    "instruction": "How do I use CyberGhost VPN with CLI commands on a Linux system?",
    "input": "",
    "output": "Install: sudo bash install.sh - Quick Connect: cyberghostvpn --country-code US --connect - Country Code List: cyberghostvpn --traffic --country-code - P2P (Torrent) Countries: cyberghostvpn --torrent --country-code - Streaming Services: cyberghostvpn --streaming --country-code - Check Status: cyberghostvpn --status - Uninstall: cyberghostvpn --uninstall - Public IP: curl ifconfig.io - Disconnect: cyberghostvpn --stop - Protocol Options: --openvpn, --wireguard - Connection Types: --tcp, --udp - Support: Email/support@cyberghost.ro or Live Chat",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016669140-Cyberghost-VPN-CLI-commands-on-Linux"
  },
  {
    "instruction": "How many devices can I access simultaneously with a single account or subscription?",
    "input": "",
    "output": "With a single CyberGhost subscription, you can connect to the VPN on up to seven devices simultaneously. Purchase via any platform allows access across all devices regardless of purchase method. Devices are managed through account management in the “VPN” section. Support for additional information or concerns is available at cyberghost.ro and support.cyberghostvpn.com. For live chat assistance, visit 24/7 sessions on their website.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214371165-How-many-devices-can-I-use-at-the-same-time-with-one-account-or-subscription"
  },
  {
    "instruction": "Was gibt’s Neues bei ExpressVPN für Android?",
    "input": "",
    "output": "Version/Date: Februar 2025Version 0 * Reduzierung der App-Größe. Unsere Ingenieure haben die App optimiert, sodass Sie sie schneller als je zuvor herunterladen können. Version/Date: Februar 2025Version 0 * Genau wie Ihr Auto braucht auch ein VPN hin und wieder eine Wartung. Wir haben es optimiert, und es läuft jetzt besser als je zuvor. Version/Date: Februar 2025Version 87",
    "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Use Privacy Settings with CyberGhost VPN on Windows",
    "input": "",
    "output": "This article will show you how you can use Privacy Settings on Windows.Privacy settings include additional connection features on CyberGhost VPN for Windows. They help customize your CyberGhost VPN experience.Here's how you can activate a feature.Expand the main page.Select the VPN dashboard.SelectPrivacy settings.Click on the respective button of the feature you want to activate.Here are the feat",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017096200-Use-Privacy-Settings-with-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "How to disable IPv6 on your ASUS router",
    "input": "",
    "output": "With various router models available, the current tutorial represents the steps as to how to disable IPv6 on ASUS models.*NOTE: For the purpose of this tutorial, ASUS RT-AX88U is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, refer to the Support Team to the pages listed at the end of the tutorial.It",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012634419-How-to-disable-IPv6-on-your-ASUS-router"
  },
  {
    "instruction": "Configure My Smart DNS for AppleTV 3",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.It is advised to save your original DNS settings before making any other changes.You may need them in case you will want to switch back to your original settingsor different settings based on your needs. Changing the DNS is done one-time.Completing the only requirement as described above, now head over to your AppleTV The below steps",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012023140"
  },
  {
    "instruction": "How do I set up Amazon Prime Video with CyberGhost VPN?",
    "input": "",
    "output": "To stream Amazon Prime Video with CyberGhost VPN: Set up accounts for both services. Connect to a streaming-optimized server via device-specific guides. Open and start streaming Amazon Prime Video. For issues, ensure proper VPN connection or refer to troubleshooting articles. For more help, contact support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017180900-Set-Up-Amazon-Prime-Video-with-CyberGhost-VPN"
  },
  {
    "instruction": "Sat Receiver: How to Set Up Enigma2 and VU+ Solo² with CyberGhost via OpenVPN",
    "input": "",
    "output": "The digital HDTV satellite receiver 'VU+ Solo²' is based on Linux and can be used with your CyberGhost account with an OpenVPN installation if the following requirements are met:Most recent firmwareInstalled OpenVPN plug-in for the receiverLinux operating system (PC)A CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subsc",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213271089-Sat-Receiver-How-to-set-up-Enigma2-and-VU-Solo-with-CyberGhost-via-OpenVPN"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & a VPN-compatible router",
    "input": "",
    "output": "To use your PlayStation with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the I",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-Using-Sony-s-PlayStation-with-a-VPN-compatible-router"
  },
  {
    "instruction": "What are the technical principles and equipment of your service ?",
    "input": "",
    "output": "The CyberGhost service is based on three main systems plus a few web servers, which are used for hosting the company's web appearance at cyberghostvpn.com :The log-in servers, consisting of one master and one backup server.Different Domain Name Servers (DNS) in different countriesThe exit nodes, where an anonymized user leaves the CyberGhost net and enters the Internet. At this time the service co",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214479965-What-are-the-technical-principles-and-equipment-of-your-service"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & a VPN-compatible router",
    "input": "",
    "output": "To use your PlayStation with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the I",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-Using-Sony-s-PlayStation-with-a-VPN-compatible-router"
  },
  {
    "instruction": "Quoi de neuf dans l’extension de navigateur VPN pour Chrome, Firefox et Edge ?",
    "input": "",
    "output": "Version/Date: 10 mai 2024version 4 * Dans cette version, nous avons corrigé un problème signalé par l’un de nos utilisateurs talentueux. Ils nous ont rapporté un problème concernant notre code de géo-déguisement et son interférence avec les fichiers SVG. Nous avons maintenant mis en œuvre une correction basée sur le code suggéré par l’utilisateur, donc nous tenons à les remercier chaleureuseme",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows 8 or 1?",
    "input": "",
    "output": "Ensure Windows 8 and OpenVPN are installed. - Create a CyberGhost account and set up a subscription. - Configure your device settings for OpenVPN. - Download and install OpenVPN based on your Windows version. - Extract the downloaded configuration files into the 'config' folder. - Rename the OpenVPN config file as needed for different locations. - Start OpenVPN with admin rights, connect using generated credentials. - Use the support department for additional questions.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214109185-How-to-Set-Up-OpenVPN-client-on-Windows-8-8-1"
  },
  {
    "instruction": "Connection Problems in Certain Countries",
    "input": "",
    "output": "In some countries with more restrictive internet laws, your CyberGhost client might freeze, have difficulty starting and/or connecting, or have persistently slow speeds.Because of local laws, VPN use might be forbidden in certain countries, such as Saudi Arabia and the United Arab Emirates, while in countries like China it is subject to specific conditions defined by the government. In some cases,",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738859-Connection-Problems-in-Certain-Countries"
  },
  {
    "instruction": "How to use connection features with CyberGhost for Android TV",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426973-How-to-use-connection-features-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Что нового в ExpressVPN для Linux?",
    "input": "",
    "output": "Version/Date: 2025 6 февраляверсия 0 * Проводим корректировку и обеспечиваем бесперебойную работу приложения. Version/Date: 2024 24 декабряверсия 0 * Вчера был день спа для приложения — теперь оно работает лучше, чем когда-либо. Version/Date: 2024 23 декабряверсия 0 * В этом выпуске мы обновили Lightway для использования гибридного ML-KEM вместо гибридного Kyber для пост-квантовой к",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "Can a Data Center Compromise My Anonymity?",
    "input": "",
    "output": "To get access to a server one needs a RSA key (just a username and password are no option). That key will be generated individually and is secured on an encrypted mobile media (usually an USB stick with a TrueCrypt Volume). Furthermore the private key on that drive will be encrypted with a different password.A direct access to our VPN servers is restricted to a small group which consists at the ti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213903049-Can-a-Data-Center-Compromise-My-Anonymity"
  },
  {
    "instruction": "Novità in ExpressVPN per Android",
    "input": "",
    "output": "Version/Date: 25 febbraio 2025versione 0 * Una riduzione delle dimensioni dell’app. I nostri ingegneri hanno lavorato sodo per ottimizzarla, così ora puoi scaricarla più velocemente che mai. Version/Date: 9 febbraio 2025versione 0 * Proprio come la tua auto, anche una VPN ha bisogno di manutenzione ogni tanto. Abbiamo fatto un po’ di messa a punto e ora funziona meglio che mai. Version",
    "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How do I disable IPv6 on Windows 10?",
    "input": "",
    "output": "Disable IPv6 in Windows 10 for better stability. Log in with Administrator account. Open Network & Internet settings. Go to Network and Sharing Center, then change adapter settings. Disable TCP/IPv6 for the current network connection. For further issues, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012633939-How-to-disable-IPv6-on-Windows-10"
  },
  {
    "instruction": "How do I use CyberGhost with my Microsoft Xbox and Windows Internet Connection Sharing?",
    "input": "",
    "output": "Install and activate CyberGhost VPN. Use ICS to connect Xbox via Ethernet or wireless. Set up host PC, configure network settings for Xbox. Note down IP addresses; use manually assigned IPs for Xbox. Contact support for older consoles or additional issues.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989013-How-to-use-CyberGhost-with-Microsoft-Xbox-Windows-ICS"
  },
  {
    "instruction": "Wat is er nieuw in ExpressVPN voor Apple TV",
    "input": "",
    "output": "Version/Date: 20 maart 2024versie 0 * We hebben onze interne motoren opgefrist; de app werkt beter dan voorheen. Version/Date: 26 februari 2024versie 0 * Blokkeer advertenties en trackers. Version/Date: 24 januari 2024versie 0 * Een gloednieuwe knop waarmee je je kunt aanmelden met een iOS-apparaat. Version/Date: 18 december 2023versie 0 * Stuur een bericht naar ons hel",
    "url": "https://www.tsssinfotech.com/nl/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Yönlendiriciler için ExpressVPN’de neler yeni?",
    "input": "",
    "output": "Version/Date: 6 Aralık 2024 * Daha iyi kararlılık ve performans için Lightway’i güncelledik. Version/Date: Yönlendirici v6 * Daha iyi kararlılık ve performans için Lightway’i güncelledik. Version/Date: 12 Temmuz 2024 * Daha iyi kararlılık ve performans için Lightway’i güncelledik. Version/Date: Yönlendirici v5 * Daha iyi kararlılık ve performans için Lightway’i güncelledik. Version/Date: 1",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I connect my Amazon Fire device to an AWS VPN router or virtual private network?",
    "input": "",
    "output": "This tutorial shows how to set up a VPN for Amazon devices using ExpressVPN or a virtual router.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-amazon-fire-tv-with-virtual-router-or-router/)"
  },
  {
    "instruction": "How do I set up ExpressVPN on my Amazon Fire Stick and Amazon Fire TV?",
    "input": "",
    "output": "How to set up ExpressVPN on Amazon Fire TV: 1 line Tutorial available.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/setup-amazon-fire-stick-fire-tv/)"
  },
  {
    "instruction": "Why am I unable to connect on my Windows device?",
    "input": "",
    "output": "Here are the key steps summarized: Reset TCP/IP settings and troubleshoot further. Change application settings for CyberGhost VPN. Try different server locations. Restart device, reinstall app, disable IPv6, and review firewall/antivirus settings. Repair virtual network card using CyberGhost tool. Reboot router/modem (if applicable). Contact support if issues persist.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016429900-Unable-to-connect-on-Windows"
  },
  {
    "instruction": "How to use Favorites with CyberGhost VPN on iOS",
    "input": "",
    "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Jump to...Add a CountrySelect a CityAdd a Streaming connectionList of FavoritesHow to add a CountrySimply click on the 'Best Location'area to access the Server list.Now, in the country list, make sure that the menu hig",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007211234-How-to-use-Favorites-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "How to Set Up CyberGhost VPN on your Android TV",
    "input": "",
    "output": "Before installation, make sure your Android TV runs at least Android 0 (Lollipop) or higher. CyberGhost can be used on up to 7 devices simultaneously – as long as they’re tied to the same CyberGhost account.Go to the Google Play Store on your Android TV. Search for the CyberGhost VPN and select our app.Click on theinstallbutton and wait for the installation to finish then selectOpenLog int",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016421413-How-to-install-CyberGhost-on-Android-TV"
  },
  {
    "instruction": "How come my activation key is called invalid?",
    "input": "",
    "output": "If your activation code is being rejected, please note that an activation code becomes invalid the second it has been assigned to an account (which happens when you enter the activation code).In case you need to re-install CyberGhost later on or want to use your account with a different computer, just log in with your credentials (user name & password) and not with the now invalid activation code.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid-"
  },
  {
    "instruction": "Hva er nytt i VPN nettleserutvidelsen for Chrome, Firefox og Edge?",
    "input": "",
    "output": "Version/Date: 2024 May 10versjon 4 * I denne utgivelsen har vi en løsning som kommer fra en av våre talentfulle brukere. De rapporterte et problem til oss angående vår geo-spoofing-kode og hvordan den påvirket SVG-filer. Vi har nå implementert en løsning basert på brukerens foreslåtte kode, så vi vil gi dem en stor takk for å ha oppdaget problemet og bidratt til å løse det. Version/Date: a",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "¿Qué hay de nuevo en la extensión para navegador de ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 de septiembre de 2023versión 2 * Solucionamos un problema donde se perdía la posición de desplazamiento en la lista de inicios de sesión al sincronizar. Version/Date: 22 de septiembre de 2023versión 1 * Solucionamos un problema donde, en flujos de inicio de sesión de varios pasos, ExpressVPN Keys le mostraba inesperadamente un cuadro de diálogo de guardado automático. Vers",
    "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How to use CyberGhostVPN on Synology NAS via OpenVPN",
    "input": "",
    "output": "This tutorial guide will take you through the steps of setting up a VPN on your Synology using OpenVPN.Download OpenVPN configuration filesLogin into yourCyberGhostVPN accountand then click onVPNScroll down toManual setupand then click onConfigure DeviceProtocol :Make sure to use onlyOpenVPN 3orOpenVPN 3 TCPCountry :Since native protocol connections can only be used with a single server, you m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012606699-How-to-use-CyberGhostVPN-for-Synology-NAS-via-OpenVPN"
  },
  {
    "instruction": "How to Set Up OpenVPN on macOS (Tunnelblick)",
    "input": "",
    "output": "Tunneblick app is an alternative method of connecting to CyberGhost VPN servers that will be useful if the CyberGhost application cannot be installed on your Mac or if it does not work as expected.Jump to...Download OpenVPN configuration filesDownload TunnelblickInstall Tunnelblick and VPN configurationYour first VPN ConnectionDownload OpenVPN configuration filesVisit yourCyberGhost VPN online",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214239925-How-to-Set-Up-OpenVPN-on-macOS-Tunnelblick"
  },
  {
    "instruction": "How do I resolve the issue of reaching the maximum number of devices limit?",
    "input": "",
    "output": "Reinstalling or updating OS can lock additional devices. Native users need to check account management for connection issues. Remove a device by deleting slot, log in with credentials. Removal blocks access to the device and terminates existing connections. For more info, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339-Maximum-number-of-devices-reached-What-can-I-do"
  },
  {
    "instruction": "What is the process of Smart DNS and how does it work?",
    "input": "",
    "output": "Smart DNS is a service changing DNS servers to offer better video content speed. It does not encrypt connections or hide IP addresses. No device limit, but must have same external IP for simultaneous use. ISPs can interfere with Smart DNS through Transparent DNS proxy. Use CyberGhost VPN app for more features and avoid Smart DNS conflicts.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015373219-How-Does-Smart-DNS-Work"
  },
  {
    "instruction": "Co nowego w rozszerzeniu przeglądarki ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 września 2023wersja 2 * Naprawiono problem, gdzie pozycja przewijania na liście loginów była gubiona podczas synchronizacji. Version/Date: 22 września 2023wersja 1 * Naprawiliśmy problem, gdzie w wieloetapowym procesie logowania, ExpressVPN Keys niespodziewanie wyświetlał okno dialogowe automatycznego zapisu. Version/Date: 21 września 2023wersja 0 * Dodawać, edytować,",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I get started using CyberGhost on my Android TV?",
    "input": "",
    "output": "To start, launch the CyberGhost app and tap the yellow power button. To disconnect, click the same yellow power button while connected. Choose a country by tapping between 'Connect to' and the arrow. Encryption and anonymity are provided with 256-bit AES and shared IP addresses. For additional support, contact CyberGhost via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016424693-How-to-Get-started-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How to use Kodi with ExpressVPN on iOS",
    "input": "",
    "output": "Before you start, you will need: An active ExpressVPN subscription Kodi installed on your iOS device https://www.youtube.com/embed/ibLcgGh2hEk",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-ios/)"
  },
  {
    "instruction": "Ghostie",
    "input": "",
    "output": "Welcome to Cyberghost Live Support. In a few seconds a Live Chat window will pop up and a Cyberghost specialist will gladly assist you further.Thank you!",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360034450174-Ghostie"
  },
  {
    "instruction": "How do I configure NordVPN on my Asus WRT firmware?",
    "input": "",
    "output": "Log into Asus router and set up VPN Fusion. Use NordVPN service credentials for OpenVPN. Download and select appropriate OpenVPN configuration file. Set devices to use the VPN tunnel in router settings. Check IP address on NordVPN page.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware"
  },
  {
    "instruction": "What’s new in AircoveOS for ExpressVPN Aircove?",
    "input": "",
    "output": "Version/Date: 2025 March 3 * Fixed some bugs in Wi-Fi Link and guest Wi-Fi. Version/Date: AircoveOS 2 * Fixed some bugs in Wi-Fi Link and guest Wi-Fi. Version/Date: 2025 February 4 * Improved Wi-Fi compatibility for Windows devices and some WPA2-only legacy devices. Version/Date: AircoveOS 1 * Improved Wi-Fi compatibility for Windows devices and some WPA2-only legacy devices. Version/Date:",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/aircoveos/)"
  },
  {
    "instruction": "How to set up MediaStreamer on your PlayStation 5",
    "input": "",
    "output": "MediaStreamer is a DNS service designed to improve your streaming experience. Since PlayStation 5 does not natively support VPN, you can use MediaStreamer as an alternative for streaming. https://www.youtube.com/embed/yoWKYkKYIvQ",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-ps5-with-dns/)"
  },
  {
    "instruction": "Which streaming platform are you having trouble with, and how can I assist further?",
    "input": "",
    "output": "Connect through CyberGhost's Optimized server for Netflix US. Clear cache and data in Netflix settings if needed. Reinstall the Netflix app and restart device. Start CyberGhost and select Optimized Netflix US server. For other platforms, follow similar steps.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360010009280-Having-trouble-with-your-favorite-streaming-platform-This-is-the-place-for-you"
  },
  {
    "instruction": "How to upgrade from a Trial subscription to a Premium subscription on Android",
    "input": "",
    "output": "Once activated, the trial will allow you to benefit from either 3 or 7 days of premium access based on the chosen plan. Once the trial is over, a CyberGhost subscription is required to continue to benefit from the premium access.UpgradeTo buy a subscription tap on'Upgrade now'and decide on a payment plan. All plans are subscriptions, although the run-time will differ. If you decide on a monthly su",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006470514-How-to-upgrade-from-a-Trial-subscription-to-a-Premium-subscription-on-Android"
  },
  {
    "instruction": "Co nowego w ExpressVPN dla Apple TV",
    "input": "",
    "output": "Version/Date: 20 marca 2024wersja 0 * Podrasowaliśmy nasze wewnętrzne silniki; aplikacja działa lepiej niż dotychczas. Version/Date: 26 lutego 2024wersja 0 * Blokowanie reklam i trakerów. Version/Date: 24 stycznia 2024wersja 0 * Nowiutki przycisk, który możesz użyć do rejestracji na urządzeniu iOS. Version/Date: 18 grudnia 2023wersja 0 * Wyślij wiadomość do naszego zesp",
    "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I install CyberGhost VPN on macOS?",
    "input": "",
    "output": "2–5 lines summary:** System Requirements: - Mac OS X 13 or newer Installation Steps: - Log in to account. - Download and allow installation. - Open installer, confirm password. - Allow app notifications. - Set up Keychain access. - Complete setup. Need help? Contact support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020876860-Install-CyberGhost-VPN-on-MacOS"
  },
  {
    "instruction": "How to disable IPv6 on your TP-Link router (firmware v1, v2 and v.",
    "input": "",
    "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware V1, V2 and V.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version 32 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, ref",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012634299-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v1-v2-and-v3"
  },
  {
    "instruction": "How do I stream using CyberGhost on an Android TV?",
    "input": "",
    "output": "Choose a server optimized for Firesticks. - Access streaming services directly through browser for better control. - Use main screen to set preferred connection. - For additional help, contact support via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426293-How-to-stream-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Why is my Windows VPN connection not working?",
    "input": "",
    "output": "Check options like WireGuard, OpenVPN, or IKEv- Try different server locations. - Restart and reinstall the app. - Disable IPv6 support. - Disable security features from router. - Repair virtual network card using CyberGhost. - Contact customer support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013670100-Troubleshooting-VPN-connection-on-Windows"
  },
  {
    "instruction": "How do I download the latest version of CyberGhost VPN?",
    "input": "",
    "output": "To use CyberGhost VPN: Download from their page or account. Install on Windows/Mac/Android/iOS/Linux/Chrome/Firefox via their guide. For support: Email, online request form, live chat. Additional info: Contact Support Department for more assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016419880-Where-can-I-download-the-latest-version-of-CyberGhost-VPN"
  },
  {
    "instruction": "How do I manage my CyberGhost online account?",
    "input": "",
    "output": "This article presents a short overview of the features available on the CyberGhost account page. This can be managed online and can be accessed through theCyberGhost Account Management pagedirectly from your preferred web browser.Jump to…Download HubVPNSmart DNSSecurity SuitePassword ManagerIdentity GuardMy AccountDownload HubHere you can download and manage every CyberGhost application and servic",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307440-How-do-I-manage-my-CyberGhost-online-account-"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & Windows ICS",
    "input": "",
    "output": "Step 1Install and activate CyberGhost VPN on your Windows PC. Choose the server to be used. If you don't know, how to install and use CyberGhost on Windows, please refer toour instructions here.Step 2The Windows' 'Internet Connection Sharing' function (ICS) allows using the encrypted VPN connection established in step 1 with different devices in your local network. For that, you need to connect th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989013-Microsoft-s-Xbox-with-Internet-Connection-Sharing-on-Windows"
  },
  {
    "instruction": "How do I set up streaming with CyberGhost on an Amazon Fire TV or Fire Stick?",
    "input": "",
    "output": "Choose a suitable server in the 'Best location' section. Opt for a server optimized for Firesticks in Streaming. Add to favorites by tapping the star symbol. Visit streaming services directly via browser for better country detection. Default connection selected will remain until changed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388594-How-to-stream-with-CyberGhost-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "What data does CyberGhost hold ?",
    "input": "",
    "output": "The 'personal' data CyberGhost might 'know' about you consist of the following:Your arbitrary user name, needed to let you log-in (can be anything from 'HogTheDog' to 'kdl,.hdftr443'). A connection to your real identity is not possible, even if CyberGhost is forced to hand over all its account names - unless you use your real name plus address as a user name.Your password, needed to let you log-in",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034709-What-data-does-CyberGhost-hold"
  },
  {
    "instruction": "Was ist neu in der ExpressVPN Keys Browsererweiterung?",
    "input": "",
    "output": "Version/Date: September 2023Version 2 * Ein Problem behoben, bei dem die Scrollposition in der Liste der Logins verloren ging, wenn eine Synchronisierung stattfand. Version/Date: September 2023Version 1 * Wir haben ein Problem behoben, bei dem Ihnen ExpressVPN Keys bei mehrstufigen Anmeldeabläufen unerwartet einen Dialog zur automatischen Speicherung zeigte. Version/Date: Septe",
    "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "¿Qué hay de nuevo en ExpressVPN para Android?",
    "input": "",
    "output": "Version/Date: 25 de febrero de 2025versión 0 * Una reducción en el tamaño de la aplicación. Nuestros ingenieros han trabajado arduamente para optimizarla, permitiéndole descargarla más rápido que nunca. Version/Date: 9 de febrero de 2025versión 0 * Al igual que su automóvil, una VPN necesita un buen mantenimiento de vez en cuando. La hemos optimizado y ahora funciona mejor que nunca. V",
    "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to mark Favorite Location in CyberGhost VPN for Android",
    "input": "",
    "output": "In this article we will show the steps on how to mark a server as favorite so that future connections are made easier.The example below will guide you to select a specific city, however, you can add as favorite a specific country or a server optimized forstreaming. Regardless of the category chosen, the connection will be to a server that provides the best performance in accordance with your curre",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007773354-How-to-mark-Favorite-Location-in-CyberGhost-VPN-for-Android"
  },
  {
    "instruction": "How to use connection features with CyberGhost for Android TV",
    "input": "",
    "output": "A single finger tap on the gear symbol opens the settings menu with different options, among them the area 'Connection features':Connection Checker :It will help you determine whether or not you have a properly working internet connection and are ready for a VPN. By simply tapping on, the tool will analyze the reachability of your device as well as the Internet connection and the passage to the Cy",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426973-How-to-use-connection-features-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "Why are my P2P download rates so low ?",
    "input": "",
    "output": "In some cases, people report very slow download rates. This is due to the fact that CyberGhost does not allow port forwarding, which means that all incoming connections are blocked.This behavior causes other clients to be unavailable, users can no longer connect with your P2P client and you get a weak ID (because you don't seed and just leech). In this case, there is no point in adapting your soft",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982169-Why-are-my-P2P-download-rates-so-low"
  },
  {
    "instruction": "ExpressVPN Android için Yenilikler Neler?",
    "input": "",
    "output": "Version/Date: 25 Şubat 2025sürüm 0 * Uygulamanın boyutunu küçülttük. Mühendislerimiz uygulamayı optimize etmek için çok çalıştı, böylece artık daha hızlı indirebilirsiniz. Version/Date: 9 Şubat 2025sürüm 0 * Arabanız gibi VPN’inizin de zaman zaman bakıma ihtiyacı var. Gerekli ayarlamaları yaptık ve artık her zamankinden daha iyi çalışıyor. Version/Date: 6 Şubat 2025sürüm 0 * Bira",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How do I use Peer-to-Peer (Torrent) optimized servers with CyberGhost VPN on Windows?",
    "input": "",
    "output": "CyberGhost VPN protects anonymity and optimizes P2P traffic. It offers secure torrenting, unlimited bandwidth, and fast speeds. Set up quick via app or manual guide. Use a P2P-optimized server near you for optimal speed. Clear cookies and avoid location services when using.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016966099-How-to-use-Peer-to-Peer-Torrent-optimized-servers-with-CyberGhost-VPN-on-Windows"
  },
  {
    "instruction": "Select a Country or City with CyberGhost VPN CLI App on Linux",
    "input": "",
    "output": "This article will show you how you can select a country or a city with the CyberGhost Linux app.Jump to...Select a CountrySelect a CitySelect a CountryTo connect to one of the available countries, just open a Terminal window after installing CyberGhost VPN and type:sudocyberghostvpn --traffic --country-code (country code) --connectThen press Enter. For example, if you want to connect to a US serve",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020673194"
  },
  {
    "instruction": "What’s new in the ExpressVPN Keys browser extension?",
    "input": "",
    "output": "Version/Date: 2023 September 27version 2 * Fixed an issue where the scrolling position in the list of logins would be lost when syncing occurs. Version/Date: 2023 September 22version 1 * We fixed an issue where, on multi-step sign-in flows, ExpressVPN Keys would show you an auto-save dialog unexpectedly. Version/Date: 2023 September 21version 0 * Add, edit, view, and search for secure",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How to log-in (existing users) to CyberGhost VPN for Amazon Fire TV / Fire Stick",
    "input": "",
    "output": "To log in to the CyberGhost application on a Firestick device, you have two options:A. Using the regular login optionA VPN is dependent on an active Internet connection, therefore, it is important that you connect the device in question to the Internet, afterwards, you simply have to insert the username and password of the CyberGhost account and hit the login button.Note:In case you have forgotten",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388494-How-to-log-in-existing-users-to-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick"
  },
  {
    "instruction": "About P2P protocol encryption",
    "input": "",
    "output": "Because some Internet Service Providers (ISPs) slow down P2P activities, certain clients have a protocol encryption implemented to keep P2P traffic from being recognized. Usually one finds the needed settings in the program’s options, e.g. as ‘Outgoing Protocol Encryption’ or something equivalent. Depending on your ISP, you also need to set an outgoing connection to ‘forced’ as well, but keep in m",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214479265-About-P2P-protocol-encryption"
  },
  {
    "instruction": "Will a VPN country ID compromise my anonymity ?",
    "input": "",
    "output": "Profile users might automatically be assigned to the next server near their real location. Can this compromise one's anonymity?The automatic assigning of servers is made in order to keep a load balance on our servers, from which our users benefit as much as we do. Goal is to reach a maximum performance for everybody.The decision, which server will be assigned to you, bases on your country ID along",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432845-Will-a-VPN-country-ID-compromise-my-anonymity"
  },
  {
    "instruction": "Wat is er nieuw in de VPN-browserextensie voor Chrome, Firefox en Edge?",
    "input": "",
    "output": "Version/Date: 10 mei 2024versie 4 * In deze release hebben we een oplossing voor een probleem dat door een van onze getalenteerde gebruikers is gerapporteerd. Zij meldden een probleem met onze geospoofingcode die SVG-bestanden beïnvloedde. We hebben nu een oplossing geïmplementeerd gebaseerd op de door de gebruiker voorgestelde code, en we willen hen hartelijk bedanken voor het herkennen van h",
    "url": "https://www.tsssinfotech.com/nl/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "What’s new in the VPN browser extension for Chrome, Firefox, and Edge?",
    "input": "",
    "output": "Version/Date: 2024 May 10version 4 * In this release, we have a fix that comes from one of our talented users.They reported an issue to us regarding our geo spoofing code and how it was interfering with SVG files. We have now implemented a fix based on the user’s suggested code, so we want to give them a big thank you for spotting the issue and helping us solve it. Version/Date: 2022 August 10",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/browser-extension/)."
  },
  {
    "instruction": "Why does CyberGhost use high battery when activated?",
    "input": "",
    "output": "Use WireGuard protocol for better performance. Connect only when needed and use Battery Saver option. Disable background apps and set router-level connection. Contact Support for additional help if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522500-High-battery-consumption-when-CyberGhost-is-activated"
  },
  {
    "instruction": "How do I configure my Smart DNS?",
    "input": "",
    "output": "Enable DNS settings for access. Choose appropriate DNS based on service. Implement in preferred device. Refer to related articles for specific devices. For support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012002360-How-to-configure-My-Smart-DNS"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & a VPN-compatible router",
    "input": "",
    "output": "To use your PlayStation with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the I",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-Using-Sony-s-PlayStation-with-a-VPN-compatible-router"
  },
  {
    "instruction": "Install CyberGhost VPN on MacOS",
    "input": "",
    "output": "This guide will show you can install CyberGhost on your Mac.You can watch our short demonstration video, or scroll below for a step-by-step guide.Jump to...System RequirementsInstallationSystem RequirementsTo install CyberGhost VPN successfully and use the software you need the following minimum system requirements:Mac OS X 13 (High Sierra) or newer OSAt least 70 megabytes of free hard drive sp",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020876860-How-to-install-CyberGhost-8-for-Mac-OS"
  },
  {
    "instruction": "How do I use CyberGhost with my Microsoft Xbox and Windows Internet Connection Sharing?",
    "input": "",
    "output": "Install and activate CyberGhost VPN. Use ICS to connect Xbox via Ethernet or wireless. Set up host PC, configure network settings for Xbox. Note down IP addresses; use manually assigned IPs for Xbox. Contact support for older consoles or additional issues.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989013-How-to-use-CyberGhost-with-Microsoft-Xbox-Windows-ICS"
  },
  {
    "instruction": "How to set up ExpressVPN on a Freebox using OpenVPN",
    "input": "",
    "output": "This setup does not protect all the devices connected to the Freebox. Instead, only the integrated “seedbox” and all downloads initiated through the seedbox will be protected by the VPN. If you want full VPN protection on your Freebox, you will need to use your Freebox as a secondary router and connect it to a router running ExpressVPN.",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/freebox-openvpn/)"
  },
  {
    "instruction": "Is personal data communicated to third parties ?",
    "input": "",
    "output": "Absolutely NOT !We are widely aware of our responsibility towards our clients and their data. Especially, since in many countries access to a free Internet is strongly monitored and controlled and any violation against this surveillance may lead to serious consequences for the person in question and be punished harshly. But because no data of any user is known by us (except the arbitrary user name",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213902949-Is-personal-data-communicated-to-third-parties"
  },
  {
    "instruction": "How can I retrieve an invoice for my purchase?",
    "input": "",
    "output": "Log into your CyberGhost VPN account. Click on the CyberGhost icon, then Subscriptions. Under Active Subscriptions, click See invoice once. Download your PDF invoice this way. Need help? Contact Customer Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734679-How-Do-I-Retrieve-an-Invoice-for-My-Purchase"
  },
  {
    "instruction": "Vad är nytt med ExpressVPN för Linux?",
    "input": "",
    "output": "Version/Date: 6 februari 2025version 0 * Bara några justeringar för att se till att appen körs smidigt. Version/Date: 24 december 2024version 0 * Igår var en spadag för appen—den körs nu bättre än någonsin. Version/Date: 23 december 2024version 0 * I denna version har vi uppgraderat Lightway för att använda hybrid ML-KEM istället för hybrid Kyber för post-kvantkryptografi. Version/D",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "O que há de novo na extensão de navegador ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 de setembro de 2023versão 2 * Corrigimos um problema onde a posição de rolagem na lista de logins era perdida quando a sincronização ocorria. Version/Date: 22 de setembro de 2023versão 1 * Corrigimos um problema onde, em fluxos de login com múltiplas etapas, o ExpressVPN Keys mostrava um diálogo de salvamento automático inesperadamente. Version/Date: 21 de setembro de 2023",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Why does my torrent not work ?",
    "input": "",
    "output": "None of the current P2P technologies are illegal per definition, but we have to block P2P protocols on certain servers, either due to strategic (this is traffic that unnecessary slows down other user's traffic) or due to legal reasons in countries where we are forced by providers to block torrent traffic, among them USA, Russia, Singapore, Australia and Hongkong (China).For torrenting, we offer su",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982089-Why-does-my-torrent-not-work"
  },
  {
    "instruction": "Linux용 ExpressVPN의 새로운 기능은 무엇입니까?",
    "input": "",
    "output": "Version/Date: 2025년 2월 6일버전 0 * 앱이 원활하게 실행되도록 세부 조정 중입니다. Version/Date: 2024년 12월 24일버전 0 * 앱의 성능이 더욱 좋아졌습니다. Version/Date: 2024년 12월 23일버전 0 * 이번 릴리스에서는 양자 이후 암호화를 위해 hybrd Kyber 대신 hybrid ML-KEM을 사용하는 것으로 Lightway를 업그레이드했습니다. Version/Date: 2024년 12월 10일버전 0 * 기술 전문가들이 놀라운 성과를 이루었습니다! 앱의 안정성과 성능을 향상시켰습니다. Version/Date: 2024년 121월 1일버전 0 * 최고의 앱 경험을 유지하기 위해 몇 가지 작은 조정과 수정을",
    "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/linux-app/)"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on a Mac?",
    "input": "",
    "output": "Update CyberGhost app. Activate and add Dedicated IP to app. Important: Save your token for security reasons. Add dedicated IP via macOS settings or app. Support is available for additional assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016903179-How-to-redeem-and-activate-your-Dedicated-IP-on-Mac"
  },
  {
    "instruction": "How to set up ExpressVPN for your Chromecast",
    "input": "",
    "output": "Set up your VPN-enabled virtual router or routerSet up your ChromecastCast or mirror from your device to a TV with Chromecast https://www.youtube.com/embed/F7EH31lR_-c?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-chromecast-with-virtual-router-or-router/)"
  },
  {
    "instruction": "What’s new in ExpressVPN for Mac?",
    "input": "",
    "output": "Version/Date: 2025 January 31version 0 * Just a few more minor fixes. Version/Date: 2025 January 31version 0 * The landlord’s ordered a mass eviction of bugs. We’ve squashed several to help make your app run smoother. Version/Date: 2025 January 2version 0 * Just like your car, a VPN needs a good service now and then. We’ve tuned it up and it’s now running better than ever. Versio",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/mac-app/)"
  },
  {
    "instruction": "When will my activation key expire?",
    "input": "",
    "output": "The activation key has an expiry date above it. - Redeem within this date, not subscription's end. - Follow guide for online activation. - Offline purchases no refund. - Contact support for assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214383285-When-Will-My-Activation-Key-Expire"
  },
  {
    "instruction": "How to share a VPN connection over Ethernet on Windows",
    "input": "",
    "output": "This article will show youhow to share a VPN connection over Ethernet on Windows.Note:Before you begin, make sure you connect your Windows 10/11 host device and the device you wish to share the VPN connection with using an Ethernet cable. Also ensure both devices are powered on before proceeding.Toshare a VPN connection over Ethernet on Windows:On your host Windows device, open CyberGhost VPN and",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/115003162009-How-to-share-a-VPN-connection-over-Ethernet-on-Windows"
  },
  {
    "instruction": "How to automatically protect Wi-Fi networks with CyberGhost VPN on iOS",
    "input": "",
    "output": "There are two possibilities to automatically protect your device when entering a Wi-Fi network, either by defining the general reaction of CyberGhost to new and / or unknown networks or by assigning a reaction on the fly when entering a specific hotspot.How to configure the general behavior of your CyberGhost application on new networksA single finger tap on the gear symbol that opens the setti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005289374-How-to-automatically-protect-Wi-Fi-networks-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "Maximum number of devices reached! What can I do?",
    "input": "",
    "output": "If you reinstall CyberGhost (even if it’s on the same device) or you update your operating system, CyberGhost will see this as a new installation (the same device will occupy a new slot as it will be seen as a duplicate) and you might receive an error that “Maximum number of devices reached!”. After you reached the allowed number of devices, you can't add another one to use with your current Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339"
  },
  {
    "instruction": "How to Stream with CyberGhost VPN CLI App on Linux",
    "input": "",
    "output": "With CyberGhost for Linux, you can take advantage of our Streaming-Optimized servers to access region-restricted content from websites such as Netflix, Amazon US, or BBC iPlayer.In order to accomplish this, you'll need to connect to one of our servers optimized for this purpose. This is done fairly quickly by instructing the app to connect through a 'streaming' server > specify the 'website' (BBC/",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows 10?",
    "input": "",
    "output": "Create CyberGhost account and set up OpenVPN. Configure OpenVPN settings for desired country/server group, save configuration. Download, install, and configure OpenVPN software. Copy configuration files to 'config' folder as needed, rename configuration file. Start OpenVPN with administrator rights and connect using generated credentials.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214109325-How-to-Set-Up-OpenVPN-client-on-Windows-10"
  },
  {
    "instruction": "Novità in ExpressVPN per Android",
    "input": "",
    "output": "Version/Date: 25 febbraio 2025versione 0 * Una riduzione delle dimensioni dell’app. I nostri ingegneri hanno lavorato sodo per ottimizzarla, così ora puoi scaricarla più velocemente che mai. Version/Date: 9 febbraio 2025versione 0 * Proprio come la tua auto, anche una VPN ha bisogno di manutenzione ogni tanto. Abbiamo fatto un po’ di messa a punto e ora funziona meglio che mai. Version",
    "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "How to set up ExpressVPN with OpenVPN on your Asus router",
    "input": "",
    "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup. https://www.youtube.com/embed/0BihQPiqjgw?rel=0",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-asus-router-with-openvpn/)"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost VPN on macOS",
    "input": "",
    "output": "CyberGhost comes with a custom category entitled \"Favorites\" , where you can populate it with specific countries or cities that you would like to connect to more often or even certain streaming servers.To add a server to \"Favorites\", highlight the star next to its name and this will be instantly added to the Favorites category.If you ever need to remove a server from Favorites, you can just hit th",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024359-How-to-add-and-use-favorites-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "Vad är nytt i ExpressVPN för Android?",
    "input": "",
    "output": "Version/Date: 25 februari 2025version 0 * Minskad appstorlek. Våra ingenjörer har optimerat appen så att du kan ladda ner den snabbare än någonsin. Version/Date: 9 februari 2025version 0 * Precis som din bil behöver en VPN regelbundet underhåll. Vi har finjusterat appen så att den nu kör bättre än någonsin. Version/Date: 6 februari 2025version 0 * Vi har blåst bort lite damm och",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Send Debug Logs on Windows",
    "input": "",
    "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.ClickSend Feedback.This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI ID",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016438180-Send-Debug-Logs-on-Windows"
  },
  {
    "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับเราเตอร์?",
    "input": "",
    "output": "Version/Date: 6 ธันวาคม 2024 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: เราเตอร์ v6 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: 12 กรกฎาคม 2024 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: เราเตอร์ v5 * อัปเดต Lightway เพื่อเสถียรภาพและประสิทธิภาพที่ดีขึ้น. Version/Date: 14 มีนาคม 2024 * อัปเดต Lightway เพื่อเ",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on a Mac?",
    "input": "",
    "output": "Update CyberGhost app. Activate and add Dedicated IP to app. Important: Save your token for security reasons. Add dedicated IP via macOS settings or app. Support is available for additional assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016903179-How-to-redeem-and-activate-your-Dedicated-IP-on-Mac"
  },
  {
    "instruction": "How to disable IPv6 for Linux via Network Manager",
    "input": "",
    "output": "Using Linux has become more and more frequent with more and more users getting accustomed with the Linux environment. Luckily, the below steps are provided as to how to disable IPv6 - via Settings menu.Note: Make sure that when opening the Terminal window, the Linux account has Administrator privileges.Step 1: Head to the Network icon in the upper right corner and choose the Internet connection (W",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012645799-How-to-disable-IPv6-for-Linux-via-Settings-menu"
  },
  {
    "instruction": "How do I configure Smart DNS settings for my PlayStation 4?",
    "input": "",
    "output": "Enable Smart DNS on CyberGhost dashboard. Set Up Smart DNS on PlayStation 4 settings menu. Restart PS4 for changes to take effect.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012104059-Configure-My-Smart-DNS-for-PlayStation-4"
  },
  {
    "instruction": "How do I get started using CyberGhost on my Android TV?",
    "input": "",
    "output": "To start, launch the CyberGhost app and tap the yellow power button. To disconnect, click the same yellow power button while connected. Choose a country by tapping between 'Connect to' and the arrow. Encryption and anonymity are provided with 256-bit AES and shared IP addresses. For additional support, contact CyberGhost via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016424693-How-to-Get-started-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How do I sign up or log into CyberGhost on Android TV?",
    "input": "",
    "output": "Use username and password for existing purchases. Sign up for free trial if not purchased yet. Create new account by providing email, password, and sign up. Start trial through validation link or subscribe now with payment method. Contact support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016424473-How-to-sign-up-or-log-in-to-CyberGhost-on-Android-TV"
  },
  {
    "instruction": "How to set up ExpressVPN on Asus routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Asus router models: RT-AC68U (up to vRT-AC87U RT-AC56R RT-AC56S RT-AC56U https://www.youtube.com/embed/HpebihXQy38",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-asus/)"
  },
  {
    "instruction": "Что нового в ExpressVPN для Android?",
    "input": "",
    "output": "Version/Date: 25 февраля 2025версия 0 * Уменьшенного размера приложения. Наши инженеры оптимизировали код, чтобы скачивание стало быстрее, чем когда-либо. Version/Date: 9 февраля 2025версия 0 * Как и вашему автомобилю, VPN время от времени нужен хороший техосмотр. Мы все настроили, и теперь он работает лучше, чем когда-либо. Version/Date: 6 февраля 2025версия 0 * Мы смахнули пыль",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN Keys nettleserutvidelse?",
    "input": "",
    "output": "Version/Date: september 2023versjon 2 * Vi har fikset et problem der rulleposisjonen i listen over innlogginger mistes ved synkronisering. Version/Date: september 2023versjon 1 * Vi har fikset et problem der, i flerstegs påloggingsprosesser, ExpressVPN Keys uventet viste en dialogboks for automatisk lagring. Version/Date: september 2023versjon 0 * Legge til, redigere, se og",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Why can't I send emails when connected to CyberGhost VPN?",
    "input": "",
    "output": "macOS: Enable local network access in CyberGhost Preferences. - iOS: Toggle Allow access to devices on local network in VPN settings. - Android: Exclude email app from the tunnel. - Windows: Add email domains exceptions using Smart rules.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/13130528470812-Cannot-Send-Email-while-Connected-to-CyberGhost-VPN"
  },
  {
    "instruction": "How do I manually choose a country or city using CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Use 'Best Location' for automatic connections. Manually select a country or city to connect. Favorites list shows previously used servers. City selection is possible if all servers are in one city. Disconnecting resets default settings temporarily.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005355033-How-to-manually-select-a-Country-or-a-City-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "How do I stream using the CyberGhost VPN CLI app on a Linux system?",
    "input": "",
    "output": "Connect to a Streaming-Optimized server. Choose 'Netflix US' or specify country code and service name. Use the command `sudo cyberghostvpn --streaming 'Netflix US' --country-code US --connect`. For additional services, use `cyberghostvpn --streaming --country-code FR` to list options. Support for more details: email support@cyberghost.ro or chat live 24/",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974-How-to-Stream-with-CyberGhost-VPN-CLI-App-on-Linux"
  },
  {
    "instruction": "Quoi de neuf dans ExpressVPN pour Android ?",
    "input": "",
    "output": "Version/Date: 25 février 2025version 0 * Une réduction de la taille de l’application. Nos ingénieurs ont travaillé dur pour optimiser l’application afin que vous puissiez la télécharger plus rapidement que jamais. Version/Date: 9 février 2025version 0 * Tout comme votre voiture, un VPN a besoin d’un bon entretien de temps en temps. Nous l’avons optimisé, et il fonctionne mieux que jama",
    "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "Set Up OpenVPN on Linux Mint via Network Manager",
    "input": "",
    "output": "Please make sure the following requirements are met:Linux Mint 3 (instructions might also work for older/newer versions, but can differin details)Updated software packagesInstalled OpenVPN softwareInstalled network managerA CyberGhost VPN accountInfo:Here's how to create a CyberGhost VPN account onlineInfo:Here's how to manage your CyberGhost VPN accountA CyberGhost VPN subscriptionInfo:How to",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213651505-Set-Up-OpenVPN-on-Linux-Mint-via-Network-Manager"
  },
  {
    "instruction": "How Can I Cancel My Subscription?",
    "input": "",
    "output": "This page will show you how you can cancel your CyberGhost VPN subscription.CyberGhost VPN subscriptions automatically renew at the end of each service period, until you decide to cancel your automatic payments.Note: Canceling your subscription doesn't automatically refund your subscription. Please contact our support team to request a refund.Jump to...Cancel a subscription purchased from www.cybe",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017373799-How-can-I-pause-or-reactivate-a-subscription-recurring-payment-"
  },
  {
    "instruction": "How come my activation key is called invalid?",
    "input": "",
    "output": "If your activation code is being rejected, please note that an activation code becomes invalid the second it has been assigned to an account (which happens when you enter the activation code).In case you need to re-install CyberGhost later on or want to use your account with a different computer, just log in with your credentials (user name & password) and not with the now invalid activation code.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid-"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN Keys nettleserutvidelse?",
    "input": "",
    "output": "Version/Date: september 2023versjon 2 * Vi har fikset et problem der rulleposisjonen i listen over innlogginger mistes ved synkronisering. Version/Date: september 2023versjon 1 * Vi har fikset et problem der, i flerstegs påloggingsprosesser, ExpressVPN Keys uventet viste en dialogboks for automatisk lagring. Version/Date: september 2023versjon 0 * Legge til, redigere, se og",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I configure my Smart DNS?",
    "input": "",
    "output": "Enable DNS settings for access. Choose appropriate DNS based on service. Implement in preferred device. Refer to related articles for specific devices. For support, contact CyberGhost Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012002360-How-to-configure-My-Smart-DNS"
  },
  {
    "instruction": "Vad är nytt i VPN-webbläsartillägget för Chrome, Firefox och Edge?",
    "input": "",
    "output": "Version/Date: 2024 Maj 10version 4 * I denna version har vi en fix som kommer från en av våra talangfulla användare. De rapporterade ett problem till oss angående vår geo-spoofing-kod och hur den störde SVG-filer. Vi har nu implementerat en fix baserad på användarens föreslagna kod, så vi vill ge dem ett stort tack för att de upptäckte problemet och hjälpte oss att lösa det. Version/Date: 10 a",
    "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "How do I set up and use CyberGhost VPN's optimized servers on macOS?",
    "input": "",
    "output": "Use CyberGhost's \"For Streaming\" category. Search for and connect to optimized servers. Clear cache and cookies before streaming. Refer to support for additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021003640-How-to-use-streaming-optimized-servers-with-CyberGhost-VPN-on-macOS"
  },
  {
    "instruction": "Why is my activation key considered invalid?",
    "input": "",
    "output": "Invalid activation codes are rejected after assignment. Re-installation or different device requires login with credentials. Subscription ties to account, not code. New activation keys might be rejected due to time frame or technical issues. Unauthorized purchase leads to limited use and service limitations. Contact authorization seller for refund if purchased from unauthorized reseller.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid"
  },
  {
    "instruction": "O que há de novo na extensão de navegador VPN para Chrome, Firefox e Edge?",
    "input": "",
    "output": "Version/Date: 10 de maio de 2024versão 4 * Nesta versão, temos uma correção que veio de um dos nossos usuários talentosos. Eles relataram um problema sobre o nosso código de falsificação de localização e como ele estava interferindo com arquivos SVG. Agora implementamos uma correção baseada no código sugerido pelo usuário, então queremos dar a eles um grande agradecimento por identificar o pro",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Why Should I Trust CyberGhost VPN?",
    "input": "",
    "output": "CyberGhost is transparent about its policies. They publish regular Transparency Reports since Details include DMCA complaints and police requests. No logs policy ensures user privacy. Based in Romania, they don't share data with authorities.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213901169-Why-should-I-trust-CyberGhost-VPN"
  },
  {
    "instruction": "How do I use CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Start CyberGhost by tapping its icon. Use Connection Checker for a full check. Tap 'Power' or select a country to connect. Automatic selection uses internal load balancing. For manual server choice, consult article.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005355013-How-to-use-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Что нового в расширении браузера ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 2023 Сентябрь 27версия 2 * Исправлена ошибка, при которой позиция прокрутки в списке логинов терялась во время синхронизации. Version/Date: 2023 Сентябрь 22версия 1 * Мы исправили ошибку, при которой в многоступенчатых процессах входа в систему ExpressVPN Keys неожиданно показывал диалог автосохранения. Version/Date: 2023 Сентябрь 21версия 0 * Добавлять, редактировать, пр",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Can I share a CyberGhost account?",
    "input": "",
    "output": "With a regular subscription you can share your account with a friend or family member but need to consider that if only one device is allowed for your subscription, you both cannot connect in simultaneously. This means that if a friend of yours is surfing the Internet anonymously using your account, you must wait until he disconnects before you can, in turn, connect using that same account.This do",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214382965-Can-I-share-a-CyberGhost-account"
  },
  {
    "instruction": "How do I troubleshoot a VPN connection issue on my Linux system?",
    "input": "",
    "output": "Change protocol (WireGuard). Try different server locations. Reinstall the app and disable router security features. Disable IPv6 support. Reboot router/modem. Use manual connection options if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013664040-Troubleshooting-VPN-connection-on-Linux"
  },
  {
    "instruction": "What’s new in ExpressVPN for Windows?",
    "input": "",
    "output": "Version/Date: 2025 March 11 * Introducing Lightway Turbo Version/Date: 2025 March 6 * Introducing Lightway Turbo Version/Date: 2025 January 24 * We’ve rolled out a couple of minor fixes and code changes. It’s all part of improving your app experience, and nothing you’ll likely notice. Version/Date: 2025 January 2 * In this release, we upgraded Lightway to use hybrid ML-KEM instead of hybrid Kyber",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/windows-app/)"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN Keys nettleserutvidelse?",
    "input": "",
    "output": "Version/Date: september 2023versjon 2 * Vi har fikset et problem der rulleposisjonen i listen over innlogginger mistes ved synkronisering. Version/Date: september 2023versjon 1 * Vi har fikset et problem der, i flerstegs påloggingsprosesser, ExpressVPN Keys uventet viste en dialogboks for automatisk lagring. Version/Date: september 2023versjon 0 * Legge til, redigere, se og",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How do I set up Enigma2 and VU+ Solo² with CyberGhost using OpenVPN?",
    "input": "",
    "output": "Here's a summary of 4 lines: - Install latest firmware and CyberGhost plugin. - Use Linux system, install OpenVPN for receiver. - Create and save VPN configuration details. - Download & unzip config file; edit 'openvpn.ovpn' to 'CyberGhost.conf'. - Save user/pass in 'pas.key', update config file path. - Install openvpn via opkg on receiver, reboot after setup.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213271089-Sat-Receiver-How-to-Set-Up-Enigma2-and-VU-Solo-with-CyberGhost-via-OpenVPN"
  },
  {
    "instruction": "Uutta ExpressVPN:ssä Apple TV:lle",
    "input": "",
    "output": "Version/Date: 2024 Maaliskuun 20versio 0 * Olemme parannelleet sisäisiä moottoreitamme; sovellus toimii nyt paremmin kuin ennen. Version/Date: 2024 Helmikuun 26versio 0 * Estä mainokset ja seuranta. Version/Date: tammikuuta 2024versio 0 * Uusi painike, jolla voit kirjautua sisään iOS-laitteella. Version/Date: 2023 Joulukuun 18versio 0 * Lähetä viesti tukitiimillemme",
    "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I take a screenshot on my Android device (smartphone or tablet) ?",
    "input": "",
    "output": "To take a screenshot of an Android device please follow these steps :Hold down at onceVolume Down + Powerfor 1 - 2 seconds. The screen flashed white and your device captures the entire screen and saves it as a photo.Where do I find my screenshots ?Look for a Screenshots folder in your Gallery or Photos app.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522480--How-do-I-take-a-screenshot-on-my-Android-device-smartphone-or-tablet"
  },
  {
    "instruction": "What are some helpful tips for using Netflix effectively?",
    "input": "",
    "output": "Unblocking the Netflix content for the United States, Germany, France or the United Kingdom is possible when connected to each individual Optimized servers, which you'll be able to locate in the CyberGhost app.Note: If for example, the connection is established the server Optimized for Netflix US but instead Netflix Germany needs to be unblocked, disconnect from the server designed to unblock Netf",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016542200-Netflix-Tips-and-Tricks"
  },
  {
    "instruction": "How to mark Favorite Location in CyberGhost VPN for Android",
    "input": "",
    "output": "In this article we will show the steps on how to mark a server as favorite so that future connections are made easier.The example below will guide you to select a specific city, however, you can add as favorite a specific country or a server optimized forstreaming. Regardless of the category chosen, the connection will be to a server that provides the best performance in accordance with your curre",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007773354-How-to-mark-Favorite-Location-in-CyberGhost-VPN-for-Android"
  },
  {
    "instruction": "What server type should I choose for optimal performance?",
    "input": "",
    "output": "Performance and location are key factors. Manual selection for specific IP needed. Use ping results to find fastest connection. Higher load equals slower speed per user. More users share, more anonymity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214496305-What-Server-should-I-choose"
  },
  {
    "instruction": "How do I stream using CyberGhost VPN on an iOS device?",
    "input": "",
    "output": "Log in and select 'Best Location' to access Server list. Choose a country or switch to display only Streaming servers. Select desired country, then connect to streaming server. Enjoy streaming content via selected server. For further assistance, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017503439-How-to-Stream-with-CyberGhost-VPN-on-iOS"
  },
  {
    "instruction": "Why Do I Sometimes Get Less Than My Full Internet Speed?",
    "input": "",
    "output": "*What impacts speed?** Physical Internet connection, network infrastructure issues, ISP throttling, CyberGhost configuration, server load, protocol used. - **How to improve speed?** - Restart device. - Change to a closer VPN server. - Adjust protocol settings (e.g., switch to WireGuard). - Lower server load by changing protocols or using different servers. - Temporarily disable antivirus and firewall. - Close background P2P programs. - Use Ethernet instead of Wi-Fi. - Update router firmware. - **Additional notes:** CyberGhost's protocol overhead, varying MTU (Maximum Transmission Unit), and limitations due to server capacity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213895605-Why-don-t-I-get-100-of-my-normal-internet-speed"
  },
  {
    "instruction": "How can I be sure that CyberGhost VPN works ?",
    "input": "",
    "output": "Not sure if CyberGhost VPN really changed your IP address ?Take our Privacy testhereand find out if your sensitive data isProtectedorExposed.Jump to...IP Leak TestRun a DNS Leak TestCheck the steps below to ensure that your online experience is secure and that no private information is exposed.Check the status of the connection in the AppConnect to CyberGhost VPNThe home screen of your CyberGho",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213894425-How-can-I-be-sure-that-CyberGhost-VPN-works-"
  },
  {
    "instruction": "¿Qué hay de nuevo en la extensión para navegador VPN para Chrome, Firefox y Edge?",
    "input": "",
    "output": "Version/Date: 10 de mayo de 2024versión 4 * En esta versión, tenemos una corrección que proviene de uno de nuestros talentosos usuarios. Ellos nos informaron sobre un problema con nuestro código de suplantación de geolocalización y cómo estaba interfiriendo con los archivos SVG. Ahora hemos implementado una solución basada en el código sugerido por el usuario, por lo que queremos darles un gra",
    "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/browser-extension/)"
  },
  {
    "instruction": "Why am I unable to connect on my iPhone or iPad?",
    "input": "",
    "output": "Reset your Wi-Fi network settings. Restart the device. Try different locations. Switch between Wi-Fi and mobile data. Disable Low Power Mode, Airplane Mode, and Low Data Mode. Unplug and restart router/modem/combo.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016688239-Unable-to-connect-on-my-iPhone-or-iPad"
  },
  {
    "instruction": "How do I set up an OpenVPN client on Windows 8 or 1?",
    "input": "",
    "output": "Ensure Windows 8 and OpenVPN are installed. - Create a CyberGhost account and set up a subscription. - Configure your device settings for OpenVPN. - Download and install OpenVPN based on your Windows version. - Extract the downloaded configuration files into the 'config' folder. - Rename the OpenVPN config file as needed for different locations. - Start OpenVPN with admin rights, connect using generated credentials. - Use the support department for additional questions.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214109185-How-to-Set-Up-OpenVPN-client-on-Windows-8-8-1"
  },
  {
    "instruction": "Have you encountered any issues while using Windows 10?",
    "input": "",
    "output": "Try uninstalling via Windows Control Panel or utility. Disable antivirus and firewall temporarily. Change compatibility mode for setup. Run with elevated privileges. Install necessary components during setup. Email error screenshots if no solution found. Contact Support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016456319-Having-problems-with-Windows-10"
  },
  {
    "instruction": "How to disable IPv6 on your TP-Link router (firmware v1, v2 and v.",
    "input": "",
    "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware V1, V2 and V.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version 32 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, ref",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012634299-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v1-v2-and-v3"
  },
  {
    "instruction": "Novedades en ExpressVPN para Apple TV",
    "input": "",
    "output": "Version/Date: 20 de marzo de 2024versión 0 * Hemos mejorado nuestros motores internos; la aplicación está funcionando mejor que antes. Version/Date: 26 de febrero de 2024versión 0 * Boqueo de anuncios y rastreadores. Version/Date: 24 de enero de 2024versión 0 * Un botón completamente nuevo que puede usar para registrarse con un dispositivo iOS. Version/Date: 18 de diciembre de",
    "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Configure My Smart DNS for AppleTV 4",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.It is advised to save your original DNS settings before making any other changes.You may need them in case you will want to switch back to your original settingsor different settings based on your needs. Changing the DNS is done one-time.Completing the only requirement as described above, now head over to your AppleTV The below steps",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012120419"
  },
  {
    "instruction": "How do I disable IPv6 on a Linux system using the terminal?",
    "input": "",
    "output": "To disable IPv6, use `sudo nano /etc/sysctl.conf` and add: - `net.ipvconf.all.disable_ipv6 = 1` - `net.ipvconf.default.disable_ipv6 = 1` - `net.ipvconf.lo.disable_ipv6 = 1` Save changes with Ctrl+X, Y, Enter. Verify settings with `sudo sysctl -p`. Check status: `cat /proc/sys/net/ipv6/conf/all/disable_ipv6`. Result of \"0\" means IPv6 is still enabled. Re-do steps if result is \"0\". Disabling IPv6 alone doesn't guarantee VPN works; further troubleshooting needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012642239-How-to-disable-IPv6-for-Linux-via-Terminal"
  },
  {
    "instruction": "ExpressVPN Android için Yenilikler Neler?",
    "input": "",
    "output": "Version/Date: 25 Şubat 2025sürüm 0 * Uygulamanın boyutunu küçülttük. Mühendislerimiz uygulamayı optimize etmek için çok çalıştı, böylece artık daha hızlı indirebilirsiniz. Version/Date: 9 Şubat 2025sürüm 0 * Arabanız gibi VPN’inizin de zaman zaman bakıma ihtiyacı var. Gerekli ayarlamaları yaptık ve artık her zamankinden daha iyi çalışıyor. Version/Date: 6 Şubat 2025sürüm 0 * Bira",
    "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/android-app/)"
  },
  {
    "instruction": "มีอะไรใหม่ในส่วนขยายเบราว์เซอร์ ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 27 กันยายน 2023เวอร์ชัน 2 * แก้ไขปัญหาที่ตำแหน่งการเลื่อนในรายการข้อมูลการเข้าระบบจะหายไปเมื่อมีการซิงค์เกิดขึ้น. Version/Date: 22 กันยายน 2023เวอร์ชัน 1 * เราได้แก้ไขปัญหาที่จะทำให้ ExpressVPN Keys แสดงกล่องโต้ตอบการบันทึกอัตโนมัติโดยไม่คาดหมายในกระบวนการลงชื่อเข้าใช้หลายขั้นตอน. Version/Date: 21 กันยายน 2023เวอร์ชัน 0 * เพิ่ม แก้ไข ดู และค้นหาบันทึกที่ปลอดภัย. Version/D",
    "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "Why am I unable to connect on my Linux system?",
    "input": "",
    "output": "Possible issues and troubleshooting steps: Restart networking service. Try WireGuard protocol. Switch to different server locations. Reinstall the application. Disable router security features. Reboot devices/router. Additional: Check IPv6 support, contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016665760-Unable-to-connect-on-Linux"
  },
  {
    "instruction": "How to set up ExpressVPN on Linksys routers",
    "input": "",
    "output": "ExpressVPN is supported on the following Linksys router models: Linksys EA6200 Linksys WRT1200AC Linksys WRT1900AC 13J1 Linksys WRT1900AC 13J2 Linksys WRT1900ACS Linksys WRT1900ACS V2 Linksys WRT3200ACM Linksys WRT32X https://www.youtube.com/embed/ys_3uQPFaaY",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-routers-linksys/)"
  },
  {
    "instruction": "How do I set up OpenVPN on a DD-WRT router?",
    "input": "",
    "output": "Ensure DD-WRT router connects to Internet. - Configure Router settings for IPv6 and OpenVPN. - Log in to CyberGhost account, configure device settings. - Download and extract configuration files, save credentials. - Enable OpenVPN client service on router. - Customize additional firewall settings on router. - Reboot router after changes. - Verify connection via site like iplocation.net.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811885-Router-How-to-Set-Up-OpenVPN-on-DD-WRT-Routers"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on a Windows system?",
    "input": "",
    "output": "Update CyberGhost App before activation. Activate and add Dedicated IP to app. Save Token code for security reasons. Support is available for additional help.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015809879-How-to-redeem-and-activate-your-Dedicated-IP-on-Windows"
  },
  {
    "instruction": "Hva er nytt i ExpressVPN for Apple TV",
    "input": "",
    "output": "Version/Date: mars 2024versjon 0 * Vi har pyntet opp våre interne motorer; appen kjører bedre enn den gjorde. Version/Date: februar 2024versjon 0 * Blokker annonser og sporere. Version/Date: januar 2024versjon 0 * En helt ny knapp du kan bruke til å registrere deg med en iOS-enhet. Version/Date: desember 2023versjon 0 * Send en melding til vårt supportte",
    "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "How do I troubleshoot issues with my iOS VPN connection?",
    "input": "",
    "output": "Identify and disable interfering applications. - Change from IKEv2 to Wireguard protocol. - Temporarily disable firewall or antivirus. - Try connecting with different server locations. - Reboot the device. - Disable low power mode settings. - Reset Wi-Fi network settings. - Contact customer support for further assistance.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013738099-Troubleshooting-VPN-connection-on-iOS"
  },
  {
    "instruction": "Can I share a CyberGhost account?",
    "input": "",
    "output": "With a regular subscription you can share your account with a friend or family member but need to consider that if only one device is allowed for your subscription, you both cannot connect in simultaneously. This means that if a friend of yours is surfing the Internet anonymously using your account, you must wait until he disconnects before you can, in turn, connect using that same account.This do",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214382965-Can-I-share-a-CyberGhost-account"
  },
  {
    "instruction": "How do I stream using CyberGhost on an Android TV?",
    "input": "",
    "output": "Choose a server optimized for Firesticks. - Access streaming services directly through browser for better control. - Use main screen to set preferred connection. - For additional help, contact support via email or live chat.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426293-How-to-stream-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "What’s new in the ExpressVPN Keys browser extension?",
    "input": "",
    "output": "Version/Date: 2023 September 27version 2 * Fixed an issue where the scrolling position in the list of logins would be lost when syncing occurs. Version/Date: 2023 September 22version 1 * We fixed an issue where, on multi-step sign-in flows, ExpressVPN Keys would show you an auto-save dialog unexpectedly. Version/Date: 2023 September 21version 0 * Add, edit, view, and search for secure",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "What happens if a VPN connection drops ?",
    "input": "",
    "output": "The Kill Switch is a smart feature of CyberGhost applications for Windows, macOS and iOS, and Android. Basically, it cuts off your internet connection if the VPN connection drops, protecting your personal data and location from unexpected exposure.When establishing a VPN connection to the CyberGhost network :All in- and outgoing connections are being blocked by CyberGhost, so all Internet activiti",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387805-What-happens-if-a-VPN-connection-drops"
  },
  {
    "instruction": "Configure My Smart DNS for Nintendo Wii",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Nintendo Wii. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via Nintendo Wii:Step 1 of 10: From the main menu of your Nintendo Wii – choose WiiSettingsStep 2 of 10: PickInternet Options. and pressthe right arrow on your Wii",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012127199"
  },
  {
    "instruction": "Why Do I Sometimes Get Less Than My Full Internet Speed?",
    "input": "",
    "output": "*What impacts speed?** Physical Internet connection, network infrastructure issues, ISP throttling, CyberGhost configuration, server load, protocol used. - **How to improve speed?** - Restart device. - Change to a closer VPN server. - Adjust protocol settings (e.g., switch to WireGuard). - Lower server load by changing protocols or using different servers. - Temporarily disable antivirus and firewall. - Close background P2P programs. - Use Ethernet instead of Wi-Fi. - Update router firmware. - **Additional notes:** CyberGhost's protocol overhead, varying MTU (Maximum Transmission Unit), and limitations due to server capacity.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213895605-Why-don-t-I-get-100-of-my-normal-internet-speed"
  },
  {
    "instruction": "How to set up ExpressVPN on Kodi for Windows",
    "input": "",
    "output": "Before you start, you will need: An active ExpressVPN subscription Kodi installed on your Windows device https://www.youtube.com/embed/L51PNXfIXAs",
    "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-windows/)"
  },
  {
    "instruction": "Что нового в расширении браузера ExpressVPN Keys?",
    "input": "",
    "output": "Version/Date: 2023 Сентябрь 27версия 2 * Исправлена ошибка, при которой позиция прокрутки в списке логинов терялась во время синхронизации. Version/Date: 2023 Сентябрь 22версия 1 * Мы исправили ошибку, при которой в многоступенчатых процессах входа в систему ExpressVPN Keys неожиданно показывал диалог автосохранения. Version/Date: 2023 Сентябрь 21версия 0 * Добавлять, редактировать, пр",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "What are some helpful tips for using Netflix effectively?",
    "input": "",
    "output": "Unblocking the Netflix content for the United States, Germany, France or the United Kingdom is possible when connected to each individual Optimized servers, which you'll be able to locate in the CyberGhost app.Note: If for example, the connection is established the server Optimized for Netflix US but instead Netflix Germany needs to be unblocked, disconnect from the server designed to unblock Netf",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016542200-Netflix-Tips-and-Tricks"
  },
  {
    "instruction": "How to purchase a subscription",
    "input": "",
    "output": "You can order CyberGhost directly from theCyberGhost homepage, from a newsletter, an affiliate or through various special promotions. Either way the order process takes place online, where you first decide for the payment interval (e. g. monthly or yearly).For monthly plans, the Money Back Guarantee is 14 days, whereas the yearly subscriptions they are covered by a 45 day Money Back Guarantee in c",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213650885"
  },
  {
    "instruction": "How to use CyberGhost with Microsoft Xbox & Mac ICS",
    "input": "",
    "output": "Step 1Install and activate CyberGhost VPN on your Mac. If you don't know, how to do this, please refer toour instructions here.Step 2The 'Internet Connection Sharing' function allows using an encrypted VPN connection with different devices in your local network. For that, you need to connect the respective device, in this case, your Xbox console, to your Mac using a crossover cable.Please note tha",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989053-Microsoft-s-Xbox-with-Internet-Connection-Sharing-on-Mac-OS"
  },
  {
    "instruction": "Raspberry Pi: How to configure a Raspberry Pi as a web proxy with OpenVPN",
    "input": "",
    "output": "Please note the following requirements:Raspberry Pi with sticky IP addressRaspbian OSUp to date software packagesA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaimer:Please keep in mind that, although the",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213813045-Raspberry-Pi-How-to-configure-a-Raspberry-Pi-as-a-web-proxy-with-OpenVPN"
  },
  {
    "instruction": "How do I get started using CyberGhost Privacy Suite on Windows?",
    "input": "",
    "output": "Start CyberGhost VPN via icon or start menu. Activate Privacy Guard and Security Updater for initial status. Use various navigation areas to manage apps. Customize experience using Privacy settings and Smart Rules. Monitor app updates with Security Updater and Dashboard.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360014517339-Getting-started-with-CyberGhost-Privacy-Suite-on-Windows"
  },
  {
    "instruction": "How do I set up CyberGhost VPN on my Android device using an APK file?",
    "input": "",
    "output": "Enable APK Installation on Your Android Device. Download CyberGhost VPN APK file as per your device manufacturer's instructions. Contact support for latest APK version and follow installation steps carefully.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/8268889053724-Set-Up-CyberGhost-VPN-for-Android-via-APK-File"
  },
  {
    "instruction": "Refer a friend: FAQ",
    "input": "",
    "output": "What is it all about?It’s about you taking care of your friend’s online safety and privacy. So, yeah, basically it’s about you and your friends. If you join and refer CyberGhost to a friend, he or she will know, you’re wide awake of what’s going on in this world, that you care about him or her and you know your way around.Who is eligible to join the best friend program?YOU! That is if you have an",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360002481673-Refer-a-friend-FAQ"
  },
  {
    "instruction": "How do I redeem and activate my Dedicated IP on an iOS device?",
    "input": "",
    "output": "Update CyberGhost app before using Dedicated IP. Add Dedicated IP to app and redeem token. Choose location, save token for security. Be cautious as changes cannot be undone. Support can help with additional info.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016457540-How-to-redeem-and-activate-your-Dedicated-IP-on-iOS"
  },
  {
    "instruction": "Can I merge two or more accounts into one ?",
    "input": "",
    "output": "Unfortunately, not. Due to technical reasons it is not possible to merge two or more single accounts into one. If you have multiple subscriptions activated on different accounts, you need to use them at the same time.Possible alternative solutions:Subscriptions not older than 1 month:In case one or all subscriptions are not older than 45 days, please contact Cleverbridge and under the Money Back G",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834189-Can-I-merge-two-or-more-accounts-into-one"
  },
  {
    "instruction": "How do I choose between selecting a country and using a single server with CyberGhost for Android TV?",
    "input": "",
    "output": "When using 'Best server', CyberGhost automatically connects to the best available server. Choose manually by selecting a country or specific server. Use search field for easier navigation through countries and servers. For single server choice, tap expand button; choose from list based on load information. Disconnecting resets to last used country/servers setting.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016301974-How-to-select-a-country-or-single-server-with-CyberGhost-for-Android-TV"
  },
  {
    "instruction": "How do I disable IPv6 on Windows 10?",
    "input": "",
    "output": "Disable IPv6 in Windows 10 for better stability. Log in with Administrator account. Open Network & Internet settings. Go to Network and Sharing Center, then change adapter settings. Disable TCP/IPv6 for the current network connection. For further issues, contact Support.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012633939-How-to-disable-IPv6-on-Windows-10"
  },
  {
    "instruction": "O que há de novo no ExpressVPN para Apple TV",
    "input": "",
    "output": "Version/Date: 20 de março de 2024versão 0 * Aprimoramos nossos motores internos; o aplicativo está funcionando melhor do que antes. Version/Date: 26 de fevereiro de 2024versão 0 * Bloquear anúncios e rastreadores. Version/Date: 24 de janeiro de 2024versão 0 * Um botão novinho em folha que você pode usar para se inscrever com um dispositivo iOS. Version/Date: 18 de dezembro de",
    "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/tvos-app/)"
  },
  {
    "instruction": "Configure My Smart DNS for Xbox One",
    "input": "",
    "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your Xbox One. The below steps are presented for you which will help you apply the CyberGhost Smart DNS via Xbox One:Step 1 of 6: From the System settings menu of your Xbox One – chooseSettingsStep 2 of 6: ChooseNetworkfrom the list of choicesStep 3 of 6:Network Setting",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012010840"
  },
  {
    "instruction": "How do I clear the cache for the CyberGhost VPN app?",
    "input": "",
    "output": "Open Android Settings. Go to Applications & Notifications, find CyberGhost VPN, clear cache and data. Reboot device and launch again. Be cautious as clearing data will reset settings. For additional support, contact Support Department.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552699-How-to-clear-CyberGhost-VPN-app-cache"
  },
  {
    "instruction": "ExpressVPN Keysブラウザ拡張機能の新機能は何ですか？",
    "input": "",
    "output": "Version/Date: 2023年9月27日バージョン2 * 同期が発生した際にログイン情報のリストのスクロール位置が失われる問題を修正しました。 Version/Date: 2023年9月22日バージョン1 * マルチステップのサインインフローで、ExpressVPN Keysが予期せずオートセーブのダイアログを表示する問題を修正しました。 Version/Date: 2023年9月21日バージョン0 * セキュアノートの追加、編集、閲覧、検索。 Version/Date: 2023年4月20日バージョン16 * 他のパスワードマネージャーからクレジットカードやノートをインポートする際の信頼性を向上させました。 Version/Date: 2023年3月30日バージョン14 * 1Passwordからログイン情報をインポートする際の信頼性を向上",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/keys-browser-extension/)"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & MacOS ICS",
    "input": "",
    "output": "Step 1Download and install CyberGhost VPN on your Mac. If you don't know, how to do this, please refer toour instructions here.Step 2The 'Internet Connection Sharing' function allows using an encrypted VPN connection with different devices in your local network. For that, you need to connect the respective device, in this case, the PlayStation console, to your Mac using a crossover cable.Please no",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001988993-Sony-s-PlayStation-with-Internet-Connection-Sharing-on-Mac-OS"
  },
  {
    "instruction": "How to upgrade from trial to Premium for Android TV",
    "input": "",
    "output": "UpgradeYou can purchase a subscription as follows:From thePlay Store(via the app itself) where you have the option of purchasing an Android-Only plan or a Cross-Platform subscription (this can be used on all supported Operating Systems, 7 devices)From theCyberGhost VPN homepage. Your order takes place online in a browser window, where you first decide for the payment interval (e. g. monthly or",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016429293-How-to-upgrade-from-trial-to-Premium-for-Android-TV"
  },
  {
    "instruction": "Why is my activation key considered invalid?",
    "input": "",
    "output": "Invalid activation codes are rejected after assignment. Re-installation or different device requires login with credentials. Subscription ties to account, not code. New activation keys might be rejected due to time frame or technical issues. Unauthorized purchase leads to limited use and service limitations. Contact authorization seller for refund if purchased from unauthorized reseller.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/213440329-How-come-my-activation-key-is-called-invalid"
  },
  {
    "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?",
    "input": "",
    "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN"
  },
  {
    "instruction": "How to use CyberGhost with Sony PlayStation & MacOS ICS",
    "input": "",
    "output": "Step 1Download and install CyberGhost VPN on your Mac. If you don't know, how to do this, please refer toour instructions here.Step 2The 'Internet Connection Sharing' function allows using an encrypted VPN connection with different devices in your local network. For that, you need to connect the respective device, in this case, the PlayStation console, to your Mac using a crossover cable.Please no",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001988993-Sony-s-PlayStation-with-Internet-Connection-Sharing-on-Mac-OS"
  },
  {
    "instruction": "Maximum number of devices reached! What can I do?",
    "input": "",
    "output": "If you reinstall CyberGhost (even if it’s on the same device) or you update your operating system, CyberGhost will see this as a new installation (the same device will occupy a new slot as it will be seen as a duplicate) and you might receive an error that “Maximum number of devices reached!”. After you reached the allowed number of devices, you can't add another one to use with your current Cyb",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017378339"
  },
  {
    "instruction": "How do I set up automatic protection for my Wi-Fi network using CyberGhost VPN on Android?",
    "input": "",
    "output": "Set general Wi-Fi reaction. Activate warning for new networks. Choose specific Wi-Fi actions. Manage known Wi-Fi settings. Use support for additional help.",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006574133-How-to-automatically-protect-Wi-Fi-networks-with-CyberGhost-VPN-for-Android"
  },
  {
    "instruction": "Sign Up (New Users) or Log Into (Existing Users) CyberGhost VPN",
    "input": "",
    "output": "After installing CyberGhost VPN, you can login or subscribe within the app.Jump to...I Am New to CyberGhost VPNI Already Own a CyberGhost VPN SubscriptionI Am New to CyberGhost VPNWhen you open CyberGhost VPN for the first time, you will receive a notification. It asks for your consent in sharing a limited amount of anonymous data.This data will not be tracked back to you.It just helps us to sc",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360007962953-How-to-sign-up-new-users-or-log-in-existing-users-to-CyberGhost-VPN-for-Android"
  },
  {
    "instruction": "Что нового в ExpressVPN для роутеров?",
    "input": "",
    "output": "Version/Date: 6 декабря 2024 * Обновили Lightway для повышения стабильности и производительности. Version/Date: Роутер версия 6 * Обновили Lightway для повышения стабильности и производительности. Version/Date: 12 июля 2024 * Обновили Lightway для повышения стабильности и производительности. Version/Date: Роутер версия 5 * Обновили Lightway для повышения стабильности и производительности.",
    "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "ルーター版ExpressVPNの新着情報は？",
    "input": "",
    "output": "Version/Date: 2024年12月6日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v6 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年7月12日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v5 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年3月14日 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: ルーター v4 * 安定性とパフォーマンスの向上のためにLightwayを更新しました。 Version/Date: 2024年1月24日",
    "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/router-app/)"
  },
  {
    "instruction": "How to add and use favorites with CyberGhost for Android TV",
    "input": "",
    "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star",
    "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426553-How-to-add-and-use-favorites-with-CyberGhost-for-Android-TV"
  }
]