[ { "instruction": "How to add and use favorites with CyberGhost for Amazon Fire TV / Fire Stick", "input": "", "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388634-How-to-add-and-use-favorites-with-CyberGhost-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "How Do I Activate a Prepaid or Promotion Key?", "input": "", "output": "This article will show you how you can use an activation key or a prepaid key to subscribe to CyberGhost VPN.Note: You will receive an activation key with physical gift cards or promotional events. Subscriptions purchased through our website, App Store, or Google Play Store are automatically activated without the use of an activation key.First you will need a CyberGhost account. If you do not have", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017320500" }, { "instruction": "How do I set up CyberGhost Privacy Guard on Windows?", "input": "", "output": "CyberGhost Privacy Guard: - Disables intrusive OS functionalities and protects privacy. - Customize settings for Microsoft Store apps, Edge, Defender updates. - Activated via app to set initial device status. - Allows changing levels of privacy optimization. - Applies changes with or without system reboot as needed. - Settings can be reverted using menu options.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360018114459-How-to-Set-Up-CyberGhost-Privacy-Guard-on-Windows" }, { "instruction": "O que há de novo na extensão de navegador VPN para Chrome, Firefox e Edge?", "input": "", "output": "Version/Date: 10 de maio de 2024versão 4 * Nesta versão, temos uma correção que veio de um dos nossos usuários talentosos. Eles relataram um problema sobre o nosso código de falsificação de localização e como ele estava interferindo com arquivos SVG. Agora implementamos uma correção baseada no código sugerido pelo usuário, então queremos dar a eles um grande agradecimento por identificar o pro", "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "How to set up and use the ExpressVPN CLI app for Linux", "input": "", "output": "ExpressVPN is compatible with these 64-bitLinuxoperating systems: Ubuntu: 04 and above Debian: 10 and above Fedora: 30 and above Arch: Latest rolling release Raspberry Pi: Pi OS (64-bit) Mint: Linux Mint 20 and above", "url": "https://www.tsssinfotech.com/support/vpn-setup/app-for-linux-cli/)" }, { "instruction": "How to automatically protect Wi-Fis with CyberGhost VPN for Android TV", "input": "", "output": "To specify the way how CyberGhost's automatic Wi-Fi protection should set in you can define the general reaction of CyberGhost to Wi-Fi networks as well as a specific reaction to a specific WiFi.Set up the general reaction to new / unknown Wi-Fi networksOpen the app settings with a single finger tap on the gear symbol :In the app settings page first make sure that under the 'Smart Rules' sec", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016303514-How-to-automatically-protect-Wi-Fis-with-CyberGhost-VPN-for-Android-TV" }, { "instruction": "What payment methods are available?", "input": "", "output": "CyberGhost partners with sellers for payments. Personal data is stored by sellers, not VPN. Payment methods include PayPal, Credit Cards, Cryptocurrency. Order page lists available payment options. Support Department for additional info.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013667240-What-payment-methods-do-you-offer" }, { "instruction": "How do I set up CyberGhost on a Router, Raspberry Pi, Synology NAS, or Satellite Receiver?", "input": "", "output": "Your CyberGhost subscription works across different devices. - Use native protocol OpenVPN, supported by firmware/device. - Create account and purchase subscription as per instructions. - Optional: Activate prepaid key manually if needed. - Instructions available for specific devices like routers, Raspberry Pi, Synology NAS.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811185-Read-me-first-How-to-use-CyberGhost-on-a-Router-Raspberry-Pi-Synology-NAS-Sat-Receiver" }, { "instruction": "How to disable IPv6 for Linux via Network Manager", "input": "", "output": "Using Linux has become more and more frequent with more and more users getting accustomed with the Linux environment. Luckily, the below steps are provided as to how to disable IPv6 - via Settings menu.Note: Make sure that when opening the Terminal window, the Linux account has Administrator privileges.Step 1: Head to the Network icon in the upper right corner and choose the Internet connection (W", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012645799-How-to-disable-IPv6-for-Linux-via-Settings-menu" }, { "instruction": "How do I take a screenshot on my Android device (smartphone or tablet) ?", "input": "", "output": "To take a screenshot of an Android device please follow these steps :Hold down at onceVolume Down + Powerfor 1 - 2 seconds. The screen flashed white and your device captures the entire screen and saves it as a photo.Where do I find my screenshots ?Look for a Screenshots folder in your Gallery or Photos app.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522480--How-do-I-take-a-screenshot-on-my-Android-device-smartphone-or-tablet" }, { "instruction": "Новости ExpressVPN для Apple TV", "input": "", "output": "Version/Date: 2024 20 мартаверсия 0 * Подчистили внутренние механизмы, приложение работает лучше, чем раньше. Version/Date: 2024 26 февраляверсия 0 * Блокируйте рекламу и трекеры. Version/Date: 24 января 2024версия 0 * Совершенно новая кнопка, которую можно использовать для регистрации с устройства iOS. Version/Date: 2023 18 декабряверсия 0 * Отправьте сообщение нашей с", "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "How can I use WireGuard® protocol ?", "input": "", "output": "WireGuard®is a free and open-source software application and communication protocol that implements virtual private network (VPN) techniques to create secure point-to-point connections in routed or bridged configurations.This is a fairly new VPN protocol, still labeled as a work in progress. It aims to marry the security of the OpenVPN protocol with the speed of (the now easier to block) IPsec.Whe", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552619-How-can-I-use-WireGuard-protocol-" }, { "instruction": "O que há de novo na extensão de navegador ExpressVPN Keys?", "input": "", "output": "Version/Date: 27 de setembro de 2023versão 2 * Corrigimos um problema onde a posição de rolagem na lista de logins era perdida quando a sincronização ocorria. Version/Date: 22 de setembro de 2023versão 1 * Corrigimos um problema onde, em fluxos de login com múltiplas etapas, o ExpressVPN Keys mostrava um diálogo de salvamento automático inesperadamente. Version/Date: 21 de setembro de 2023", "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "How do I set up CyberGhost VPN on my Android TV?", "input": "", "output": "Install CyberGhost VPN in Google Play Store. Agree to data sharing or opt-out before login. Generate PIN and validate it online. Establish connection to see status updates. Support available via email, chat, or request form.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016421413-How-to-Set-Up-CyberGhost-VPN-on-your-Android-TV" }, { "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับ Android?", "input": "", "output": "Version/Date: 25 กุมภาพันธ์ 2025เวอร์ชัน 0 * ลดขนาดของแอป วิศวกรของเราทำงานอย่างหนักเพื่อเพิ่มประสิทธิภาพ ทำให้คุณดาวน์โหลดแอปได้เร็วขึ้นกว่าเดิม Version/Date: 9 กุมภาพันธ์ 2025เวอร์ชัน 0 * เหมือนกับรถของคุณ VPN ก็ต้องการการบำรุงรักษาเป็นครั้งคราว เราได้ปรับแต่งให้ทำงานได้ดีขึ้นกว่าเดิม Version/Date: 6 กุมภาพันธ์ 2025เวอร์ชัน 0 * เราได้กำจัดฝุ่นและใยแมงมุมออกไป เพื่อให้แอปของคุณท", "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "How to use Torrent - optimized servers with CyberGhost VPN on macOS", "input": "", "output": "In this category you will find servers for download purposes, e. g. for Torrents, that meet special conditions for speed, stability, performance, and compatibility (since not all countries allow P2P technologies).Expand the CyberGhost menuSelect the \"For downloading\" categorySelect any of the servers listed on the right sideAlbeit our servers have absolutely no limit in speed or performance,", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360021024319-How-to-use-Torrent-optimized-servers-with-CyberGhost-VPN-on-macOS" }, { "instruction": "How to use ExpressVPN on your Google Wifi", "input": "", "output": "Before you proceed, pleaseset up your Google Wifi.", "url": "https://www.tsssinfotech.com/support/vpn-setup/google-wifi/)" }, { "instruction": "What is Keychain Access on macOS?", "input": "", "output": "Keychain Access stores passwords securely. - CyberGhost VPN saves credentials in the keychain for convenience. - Use macOS User password as default Keychain password. - Click 'Always Allow' to avoid future prompts. - For additional info, contact Support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016473899-What-is-Keychain-Access-on-the-Mac" }, { "instruction": "Что нового в расширении браузера VPN для Chrome, Firefox и Edge?", "input": "", "output": "Version/Date: 2024 10 маяверсия 4 * В этом выпуске мы исправили проблему, которая была обнаружена одним из наших талантливых пользователей. Они сообщили нам о проблеме с нашим кодом геолокации, который мешал работе с SVG файлами. Мы реализовали исправление на основе предложенного пользователем кода, и хотим выразить большую благодарность за обнаружение проблемы и помощь в её решении. Version/D", "url": "https://www.tsssinfotech.com/ru/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "How to disable IPv6 on your TP-Link router (firmware v1, v2 and v.", "input": "", "output": "With various router models available, the current tutorial reproduces the steps as to how to disable IPv6 on TP-Link routers (firmware V1, V2 and V.*NOTE: For the purpose of this tutorial, TP-Link AC1750 - Archer C7 with firmware version 32 is used to depict the steps but for other models, the process can be the exact same or very similar, with little to no differences.For other models, ref", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012634299-How-to-disable-IPv6-on-your-TP-Link-router-firmware-v1-v2-and-v3" }, { "instruction": "What are the different plans offered by CyberGhost?", "input": "", "output": "Purchase via subscription; automatic renewal after end. - Cancel subscription to stop charges. - Billing starts upon serial input. - Unlimited access to all servers included. - Subscription termination stops service. - Visit website for pricing info. - Promotions and retail versions available.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213849009-How-do-the-CyberGhost-plans-look-like" }, { "instruction": "How do I ensure CyberGhost VPN is working properly?", "input": "", "output": "Take Privacy test for IP change verification. Run DNS Leak Test to ensure security. Check status in app, adjust if 'Exposed'. Disable IPv6 and use tutorials. Visit DNS leak test page for check.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213894425-How-can-I-be-sure-that-CyberGhost-VPN-works" }, { "instruction": "How do I set up CyberGhost VPN on my Android device?", "input": "", "output": "Download and install CyberGhost app from Play Store. Log in using existing credentials or subscribe if needed. Connect to a server by clicking 'Power' button, accept connection request. Disconnect by clicking 'Power' again. For support, use email, online requests, or live chat.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006572433-Set-Up-CyberGhost-VPN-on-Android" }, { "instruction": "How to configure the CyberGhost client with Kodi on a Windows device", "input": "", "output": "If you use a Kodi Media Center based on Windows Vista, 7, 8, or 10, connect to the VPN with the CyberGhost app before starting Kodi (all traffic will then be routed through the VPN network)Using the CyberGhost clientIf your Kodi Media Center doesn't start automatically when booting up Windows, simply start CyberGhost before Kodi and connect to your desired VPN server.Start the CyberGhost VPN clien", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000376969-How-to-configure-the-CyberGhost-client-or-OpenVPN-for-Kodi-on-a-Windows-device" }, { "instruction": "How to set up ExpressVPN Keys on the ExpressVPN iOS app", "input": "", "output": "Create an ExpressVPN Keys accountSet up ExpressVPN Keys on another deviceHow to use ExpressVPN KeysReport a bug", "url": "https://www.tsssinfotech.com/support/vpn-setup/password-manager-ios/)" }, { "instruction": "What are some helpful tips for using Netflix effectively?", "input": "", "output": "Unblocking the Netflix content for the United States, Germany, France or the United Kingdom is possible when connected to each individual Optimized servers, which you'll be able to locate in the CyberGhost app.Note: If for example, the connection is established the server Optimized for Netflix US but instead Netflix Germany needs to be unblocked, disconnect from the server designed to unblock Netf", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016542200-Netflix-Tips-and-Tricks" }, { "instruction": "How to set up and use your dedicated IP address on Android", "input": "", "output": "Setting up the VPNSetting up your dedicated IPUsing your dedicated IP on other devices", "url": "https://www.tsssinfotech.com/support/vpn-setup/dedicated-ip-android/)" }, { "instruction": "What payment methods are available for each country?", "input": "", "output": "Depending on their location, users have different payment options. Below you will find the payment methods per country:Albania: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAlgeria: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAmericanSamoa: PayPal, VISA, MasterCard, American Express, Discover, BitPay, GooglePayAngola: PayPal, VISA, MasterCard, A", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013734499-Payment-possibilities-sorted-by-countries" }, { "instruction": "What’s new in ExpressVPN for Routers?", "input": "", "output": "Version/Date: 2024 December 6 * Updated Lightway for better stability and performance. Version/Date: Router v6 * Updated Lightway for better stability and performance. Version/Date: 2024 July 12 * Updated Lightway for better stability and performance. Version/Date: Router v5 * Updated Lightway for better stability and performance. Version/Date: 2024 March 14 * Updated Lightway for better s", "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/router-app/)" }, { "instruction": "How do I set up the CyberGhost client for use with Kodi on a Windows device?", "input": "", "output": "Use CyberGhost app before starting Kodi. Choose desired VPN server and country settings. Activate connection and start Kodi.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000376969-How-to-configure-the-CyberGhost-client-with-Kodi-on-a-Windows-device" }, { "instruction": "How to set up ExpressVPN with OpenVPN on your Asus router", "input": "", "output": "Not all ExpressVPN locations may be available for manually configured connections. To use the full list of VPN locations,use the app setup. https://www.youtube.com/embed/0BihQPiqjgw?rel=0", "url": "https://www.tsssinfotech.com/support/vpn-setup/manual-config-for-asus-router-with-openvpn/)" }, { "instruction": "How to select a country or specific city with CyberGhost VPN on Windows", "input": "", "output": "When you use the\"Best server location\"option, a connection will be established fully automatically to the most suitable server that our Server Parser can find for your connection (depending on response time tests, number of users, server load, etc.). Based on a server in one of the available countries, but you can also choose your preferred location manually by changing the respective country.Coun", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016967419-How-to-select-a-country-or-specific-city-with-CyberGhost-VPN-on-Windows" }, { "instruction": "How do I set up CyberGhost on my Sony PlayStation and Windows Internet Connection Sharing (ICS)?", "input": "", "output": "Install and activate CyberGhost VPN. Use Windows' Internet Connection Sharing for PlayStation. Set up sharing settings on PC, configure PlayStation's connection manually. Note down Ethernet address for gateway; use support if needed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001993134-How-to-use-CyberGhost-with-Sony-PlayStation-Windows-ICS" }, { "instruction": "Send Debug Logs on macOS", "input": "", "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.SelectSend Feedback...This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522360-Send-Debug-Logs-on-macOS" }, { "instruction": "How do I set up and use CyberGhostVPN with OpenVPN on my Synology NAS?", "input": "", "output": "Set up OpenVPN configuration files. Log into CyberGhostVPN account for manual setup. Choose country, protocol version, save settings. Download and extract .ovpn files. Disable IPv6 on Synology before connecting.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012606699-How-to-use-CyberGhostVPN-on-Synology-NAS-via-OpenVPN" }, { "instruction": "Can the CyberGhost account name compromise my anonymity ?", "input": "", "output": "No, it's not possible to connect a user name to an existing email address or compromise his/her anonymity otherwise.In case a user tries to use an email address as a user name (which in fact might compromise one's anonymity in certain cases), CyberGhost VPN reacts and warns about a possible security risk.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034109-Can-the-CyberGhost-account-name-compromise-my-anonymity" }, { "instruction": "Nyheter i ExpressVPN för Apple TV", "input": "", "output": "Version/Date: 20 mars 2024version 0 * Vi har snyggat till våra interna motorer; appen kör nu bättre än tidigare. Version/Date: 26 februari 2024version 0 * Blockera annonser och spårare. Version/Date: 24 januari 2024version 0 * En helt ny knapp som du kan använda för att registrera dig med en iOS-enhet. Version/Date: 18 december 2023version 0 * Skicka ett meddelande till", "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "What is CyberGhost VPN's refund policy?", "input": "", "output": "CyberGhost’s refund policy: - 14-day for 1 month subs, 45-day for longer. - Contact Support via email/ticket/chat. - Provide Order/Reference Number. - Apple and third-party purchases require different handling.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834369-CyberGhost-VPN-s-Refund-Policy" }, { "instruction": "Set Up CyberGhost VPN on Android", "input": "", "output": "This guide will show you how to set up CyberGhost VPN on an Android device. You need an Android device running at leastOS 0 (Lollipop)and an active CyberGhost VPN subscription to enjoy enhanced privacy and security. To become a Ghostie clickhere.Jump to...Download & InstallLog into the AppConnect to a VPN ServerDownload & InstallFrom your Android device, go to the Play Store app.Search for", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006572433-How-to-Set-Up-CyberGhost-VPN-on-Android" }, { "instruction": "How to use CyberGhost with Microsoft Xbox & Windows ICS", "input": "", "output": "Step 1Install and activate CyberGhost VPN on your Windows PC. Choose the server to be used. If you don't know, how to install and use CyberGhost on Windows, please refer toour instructions here.Step 2The Windows' 'Internet Connection Sharing' function (ICS) allows using the encrypted VPN connection established in step 1 with different devices in your local network. For that, you need to connect th", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989013-Microsoft-s-Xbox-with-Internet-Connection-Sharing-on-Windows" }, { "instruction": "How do I set up streaming with CyberGhost on an Amazon Fire TV or Fire Stick?", "input": "", "output": "Choose a suitable server in the 'Best location' section. Opt for a server optimized for Firesticks in Streaming. Add to favorites by tapping the star symbol. Visit streaming services directly via browser for better country detection. Default connection selected will remain until changed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388594-How-to-stream-with-CyberGhost-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "How to log-in (existing users) to CyberGhost VPN for Amazon Fire TV / Fire Stick", "input": "", "output": "To log in to the CyberGhost application on a Firestick device, you have two options:A. Using the regular login optionA VPN is dependent on an active Internet connection, therefore, it is important that you connect the device in question to the Internet, afterwards, you simply have to insert the username and password of the CyberGhost account and hit the login button.Note:In case you have forgotten", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388494-How-to-log-in-existing-users-to-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "What are ways my personal data could be misused, and how does maintaining anonymity help safeguard my privacy?", "input": "", "output": "Personal data has monetary value. - Internet activity tracked and sold as customer profiles. - Data collected from cookies and emails. - Various organizations examine personal communications. - Web pages and forums leave traces of user activities. - HR uses internet data for hiring decisions. - Government also collects personal data. - Anonymity online does not protect privacy. - Surveillance affects freedom of speech. - Geo-restricted searches can reveal sensitive information. - Political leanings can lead to surveillance. - Online behavior is increasingly monitored globally.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214036749-How-can-personal-data-be-used-against-me-and-how-does-anonymity-protect-my-privacy" }, { "instruction": "What is the TAP driver error and how do I fix it?", "input": "", "output": "Restart TAP adapter if error occurs. Disable and re-enable the TAP-Windows Adapter VUninstall and reinstall CyberGhost VPN's driver. Follow the provided download links to install the correct driver. Contact support for further assistance.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016431900-TAP-driver-error" }, { "instruction": "How to upgrade from trial to Premium for Android TV", "input": "", "output": "UpgradeYou can purchase a subscription as follows:From thePlay Store(via the app itself) where you have the option of purchasing an Android-Only plan or a Cross-Platform subscription (this can be used on all supported Operating Systems, 7 devices)From theCyberGhost VPN homepage. Your order takes place online in a browser window, where you first decide for the payment interval (e. g. monthly or", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016429293-How-to-upgrade-from-trial-to-Premium-for-Android-TV" }, { "instruction": "Configure My Smart DNS for Samsung SmartTV with Tizen OS", "input": "", "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, head over to your Samsung SmartTV. The below steps are presented for you which will help you apply the CyberGhost Smart DNS via Samsung SmartTV:Step 1 of 6: From the remote control for your Smart TV - press theSettings button*.*the placement of the Settings button may vary from one remo", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012126339" }, { "instruction": "What is an IP address, and what are the potential risks associated with it?", "input": "", "output": "IP addresses uniquely identify devices online. - They contain detailed personal information shared without consent. - ISPs often track and store user activity, which can be accessed by authorities. - CyberGhost VPN encrypts connections, hides your IP, and protects privacy. - Users should contact the support department for further assistance.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214037489-What-is-an-IP-address-and-what-dangers-might-it-include" }, { "instruction": "Co nowego w rozszerzeniu przeglądarki VPN dla Chrome, Firefox i Edge?", "input": "", "output": "Version/Date: 10 maja 2024wersja 4 * W tej wersji mamy poprawkę pochodzącą od jednego z naszych utalentowanych użytkowników. Zgłosili nam problem dotyczący naszego kodu geospoofingowego i tego, jak wpływał na pliki SVG. Teraz wdrożyliśmy poprawkę opartą na zasugerowanym przez użytkownika kodzie, więc chcemy im serdecznie podziękować za dostrzeżenie problemu i pomoc w jego rozwiązaniu. Version/", "url": "https://www.tsssinfotech.com/pl/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "What are the steps to configure and use the WireGuard protocol?", "input": "", "output": "WireGuard is a secure, new VPN protocol. It combines OpenVPN's security with IPsec’s speed. Usage: Update Android to latest version. Go to app settings > Settings > VPN > Select WireGuard. Connect and refer support for more info.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552619-How-can-I-use-WireGuard-protocol" }, { "instruction": "Novità in ExpressVPN per Apple TV", "input": "", "output": "Version/Date: 20 marzo 2024versione 0 * Abbiamo migliorato i nostri motori interni; l’app funziona meglio di prima. Version/Date: 26 febbraio 2024versione 0 * Bloccar annunci e tracker. Version/Date: 24 gennaio 2024versione 0 * Un nuovissimo pulsante che puoi utilizzare per registrarti con un dispositivo iOS. Version/Date: 18 dicembre 2023versione 0 * Invia un messaggio", "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "How do I set up CyberGhost on my Sony PlayStation and MacOS running iOS?", "input": "", "output": "Install CyberGhost VPN on Mac. Configure Internet Sharing on Mac for PlayStation. Set up CyberGhost and configure PlayStation's network settings. Ensure proper connection methods (LAN/Wi-Fi) are selected. Disable proxy server for PlayStation connections.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001988993-How-to-use-CyberGhost-with-Sony-PlayStation-MacOS-ICS" }, { "instruction": "How do I disable IPv6 on macOS?", "input": "", "output": "Disable IPv6 in System Preferences > Network > Advanced. Choose \"Off\" or \"Link-localOnly\". Apply changes and restart Mac. For further help, contact Support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016666739-How-to-disable-IPv6-on-MacOS" }, { "instruction": "Router: How to Set Up OpenVPN on DD-WRT Routers", "input": "", "output": "Please note the following requirements:Router with alternative DD-WRT firmware and support of OpenVPN.Older versions need to be updated.Info:DD-WRT WebsiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaim", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811885-Router-How-to-configure-OpenVPN-for-flashed-DD-WRT-routers" }, { "instruction": "How do I configure a Smart DNS for my Samsung SmartTV running Tizen OS?", "input": "", "output": "Enable Smart DNS in Account Dashboard. Use Settings button to navigate Samsung TV settings. Select Network, then Network Status for verification. Choose IP Settings and enter manually. Set Primary DNS from dashboard, leave Secondary blank. Confirm changes and restart TV. For further assistance, contact Support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012126339-Configure-My-Smart-DNS-for-Samsung-SmartTV-with-Tizen-OS" }, { "instruction": "How to add and use favorites with CyberGhost for Android TV", "input": "", "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426553-How-to-add-and-use-favorites-with-CyberGhost-for-Android-TV" }, { "instruction": "What are common issues encountered with the .NET Framework?", "input": "", "output": "Ensure Windows is fully updated. Install .NET Framework version 6 or higher. Follow offline installer steps if installation fails. Refer to Microsoft for latest framework info. Contact support in English/German/French/Romanian.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016606160--NET-Framework-issues" }, { "instruction": "How do I use CyberGhost VPN with CLI commands on a Linux system?", "input": "", "output": "Install: sudo bash install.sh - Quick Connect: cyberghostvpn --country-code US --connect - Country Code List: cyberghostvpn --traffic --country-code - P2P (Torrent) Countries: cyberghostvpn --torrent --country-code - Streaming Services: cyberghostvpn --streaming --country-code - Check Status: cyberghostvpn --status - Uninstall: cyberghostvpn --uninstall - Public IP: curl ifconfig.io - Disconnect: cyberghostvpn --stop - Protocol Options: --openvpn, --wireguard - Connection Types: --tcp, --udp - Support: Email/support@cyberghost.ro or Live Chat", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016669140-Cyberghost-VPN-CLI-commands-on-Linux" }, { "instruction": "How do I set up OpenVPN on a Raspberry Pi running Raspbian or RaspBMC?", "input": "", "output": "Create CyberGhost account and configure settings. Download OpenVPN configuration files, unzip them, and copy files to `/etc/openvpn`. Install required packages, create `user.txt`, and update network settings. Test and ensure correct DNS setup. Start OpenVPN service.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC" }, { "instruction": "Can an email address given to CyberGhost compromise my anonymity ?", "input": "", "output": "If you are asked about a valid email address from us for promotion, sales, support or other reasons, be assured, we never will use this address for any other reason than contacting you. We will never sell your address nor share it with third parties of any kind.Furthermore this address will be stored separately from your CyberGhost VPN account and thus can in no way be used to track down your iden", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034209-Can-an-email-address-given-to-CyberGhost-compromise-my-anonymity" }, { "instruction": "Mitä uutta ExpressVPN:n Android-versiossa?", "input": "", "output": "Version/Date: helmikuuta 25versio 0 * Sovelluksen koon pienentämisestä. Insinöörimme ovat optimoineet sovelluksen, joten sen lataaminen on nyt nopeampaa kuin koskaan. Version/Date: helmikuuta 9versio 0 * Aivan kuten autosi, myös VPN tarvitsee huoltoa silloin tällöin. Olemme hienosäätäneet sitä, ja nyt se toimii paremmin kuin koskaan. Version/Date: helmikuuta 6versio 1", "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "How do I select a country or city using CyberGhost VPN CLI app on Linux?", "input": "", "output": "Select a country with `cyberghostvpn --country-code`. - See available cities for specific countries. - Connect to a city: `cyberghostvpn --city \"City Name\"`. - Check connection status or IP address using `cyberghostvpn --status`. - Use IP location sites like https://www.iplocation.net. - Contact support via email, online request, or live chat.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020673194-Select-a-Country-or-City-with-CyberGhost-VPN-CLI-App-on-Linux" }, { "instruction": "How do I choose between Country and Single Server options in CyberGhost VPN for Android?", "input": "", "output": "To use 'Best Location', connect automatically or manually choose a country/server. Search for your country in the list to easily find it manually. Expand app menu, select Countries category, then cities. Once connected, see IP details; be cautious of personal data exposure. Disconnect by tapping power button; last used settings apply.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360006574053-How-to-select-a-Country-or-Single-Server-with-CyberGhost-VPN-on-Android" }, { "instruction": "Configure My Smart DNS for PlayStation 4", "input": "", "output": "This guide will show you how you can configure CyberGhost Smart DNS for your PlayStation Note:CyberGhost Smart DNS is not a VPN and does not offer the privacy and security benefits of a VPN.Jump to...Enable Smart DNSSet Up Smart DNS on Your PlayStation 4Enable Smart DNSBefore setting up a Smart DNS connection, you first have to enable this type of connection.Go to yourAccount Dashboard.SelectSma", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012104059" }, { "instruction": "How do I manually choose a country or city using CyberGhost VPN on an iOS device?", "input": "", "output": "Use 'Best Location' for automatic connections. Manually select a country or city to connect. Favorites list shows previously used servers. City selection is possible if all servers are in one city. Disconnecting resets default settings temporarily.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005355033-How-to-manually-select-a-Country-or-a-City-with-CyberGhost-VPN-on-iOS" }, { "instruction": "How to use Kodi with ExpressVPN on Mac", "input": "", "output": "Before you start, you will need: An active ExpressVPN subscription Kodi installed on your Mac device https://www.youtube.com/embed/inq-onQjuQs", "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-mac/)" }, { "instruction": "Peer-to-Peer (P2P) traffic with CyberGhost VPN CLI App on Linux via Terminal", "input": "", "output": "The CyberGhost app for Linux offers a wide range of Peer-to-Peer (P2P) Torrents servers which allow you to download torrents safely and securely.NOTE :Please ensure that youNOTstart your Torrent Client untilAFTERconnecting to the VPN server as anytorrent in the Seed queue WILL generate traffic on your main connectionand can be tracked.To connect to one of our P2P file-sharing servers, please take", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020942153" }, { "instruction": "Can an activation code be transferred to a different device or account?", "input": "", "output": "Activation codes can be saved, used, or gifted. Once activated, they bind to a specific account. Each code can be used only once.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213848889-Is-my-activation-code-transferable" }, { "instruction": "How can I manage my CyberGhost online account?", "input": "", "output": "Features include VPN, Smart DNS, Security Suite, Password Manager, and Identity Guard. Manage apps through CyberGhost Account Management page. Devices can be up to 7 at once for subscription type. Subscriptions allow viewing history and canceling automatic renewals. Refer a friend program offers additional benefits.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017307440-How-do-I-manage-my-CyberGhost-online-account" }, { "instruction": "How to use MediaStreamer on your Xbox 360", "input": "", "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.", "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-xbox-360-with-dns/)" }, { "instruction": "Was gibt’s Neues bei ExpressVPN für Android?", "input": "", "output": "Version/Date: Februar 2025Version 0 * Reduzierung der App-Größe. Unsere Ingenieure haben die App optimiert, sodass Sie sie schneller als je zuvor herunterladen können. Version/Date: Februar 2025Version 0 * Genau wie Ihr Auto braucht auch ein VPN hin und wieder eine Wartung. Wir haben es optimiert, und es läuft jetzt besser als je zuvor. Version/Date: Februar 2025Version 87", "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "Issues in reaching streaming services geographically restricted", "input": "", "output": "To check out the streaming services we currently support, please visit thispage.If you are experiencing difficulty accessing any of these services, please follow the recommended troubleshooting steps below :Clear your DNS cache:WindowsPress theWindows Keyor hover your mouse over the bottom left corner and click theWindows IconBegin typingCommand PromptRight-click the application and selectRun as A", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016576499-Problems-to-reach-geographically-restricted-streaming-services" }, { "instruction": "Vad är nytt i VPN-webbläsartillägget för Chrome, Firefox och Edge?", "input": "", "output": "Version/Date: 2024 Maj 10version 4 * I denna version har vi en fix som kommer från en av våra talangfulla användare. De rapporterade ett problem till oss angående vår geo-spoofing-kod och hur den störde SVG-filer. Vi har nu implementerat en fix baserad på användarens föreslagna kod, så vi vill ge dem ett stort tack för att de upptäckte problemet och hjälpte oss att lösa det. Version/Date: 10 a", "url": "https://www.tsssinfotech.com/se/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "Linux版ExpressVPNの新着情報?", "input": "", "output": "Version/Date: 2025年2月6日バージョン0 * 舵を調整し、アプリがスムーズに動作することを確認しました。 Version/Date: 2024年12月24日バージョン0 * 昨日はアプリにスパの日を設け、今では以前よりも良好に動作しています。 Version/Date: 2024年12月23日バージョン0 * このリリースでは、Lightwayのポスト量子暗号のためにハイブリッドKyberの代わりにハイブリッドML-KEMを使用するようにアップグレードしました。 Version/Date: 2024年12月10日バージョン0 * 技術の魔法使いが魔法の杖を振りました! アプリの安定性とパフォーマンスが向上しました。 Version/Date: 2024年11月12日バージョン0 * アプリ体験を最高に保つために小さな調整と", "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/linux-app/)" }, { "instruction": "How do I troubleshoot a VPN connection issue on my Linux system?", "input": "", "output": "Change protocol (WireGuard). Try different server locations. Reinstall the app and disable router security features. Disable IPv6 support. Reboot router/modem. Use manual connection options if needed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013664040-Troubleshooting-VPN-connection-on-Linux" }, { "instruction": "Use Split Tunneling with CyberGhost VPN for Android", "input": "", "output": "The split-tunneling feature lets you to choose which apps will access the internetthrough the VPN tunneland which apps you'd like to allow to access the internet via your main connection.Note:By default, CyberGhost VPN routes all traffic from all apps through the VPN tunnel (which conceals your IP and encrypts your traffic).How to Customize Which Apps Go through the VPNEnsure that no active connec", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360022345054-Use-Split-Tunneling-with-CyberGhost-VPN-for-Android" }, { "instruction": "How to use Kodi with ExpressVPN on Android", "input": "", "output": "Note:These steps will also work for anAndroid TV Box. Make sure yourAndroid TV Box is compatible with ExpressVPNbefore proceeding. https://www.youtube.com/embed/RL9Im-dj7Ow", "url": "https://www.tsssinfotech.com/support/vpn-setup/watch-kodi-expressvpn-android/)" }, { "instruction": "How do I use CyberGhost VPN with CLI commands on a Linux system?", "input": "", "output": "Install: sudo bash install.sh - Quick Connect: cyberghostvpn --country-code US --connect - Country Code List: cyberghostvpn --traffic --country-code - P2P (Torrent) Countries: cyberghostvpn --torrent --country-code - Streaming Services: cyberghostvpn --streaming --country-code - Check Status: cyberghostvpn --status - Uninstall: cyberghostvpn --uninstall - Public IP: curl ifconfig.io - Disconnect: cyberghostvpn --stop - Protocol Options: --openvpn, --wireguard - Connection Types: --tcp, --udp - Support: Email/support@cyberghost.ro or Live Chat", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016669140-Cyberghost-VPN-CLI-commands-on-Linux" }, { "instruction": "Can I replace my Internet provider with CyberGhost VPN?", "input": "", "output": "No. You need an active Internet connection and, through it, a functional communication, in order for you to use CyberGhost VPN. This is only possible through a real ISP. CyberGhost VPN starts from this connection and then creates an encoded tunnel from your computer to our server. Therefore, your Internet connection becomes more secure and anonymous, completely isolated from your Internet provider", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213983389--Can-I-replace-my-Internet-provider-with-CyberGhost-VPN" }, { "instruction": "Android용 ExpressVPN의 새로운 기능은?", "input": "", "output": "Version/Date: 2025년 2월 25일버전 0 * 앱의 크기를 줄였습니다. 다운로드 속도가 더 빨라졌어요! Version/Date: 2025년 2월 9일버전 0 * 자동차처럼 VPN도 주기적인 점검이 필요합니다. 이번 업데이트로 더욱 원활하게 작동합니다! Version/Date: 2025년 2월 6일버전 0 * 앱이 더욱 부드럽게 실행되도록 불필요한 요소들을 정리했습니다. Version/Date: 2025년 2월 1일버전 0 * 몇 가지 사소한 버그를 수정했습니다. Version/Date: 2025년 1월 31일버전 0 * 더욱 부드러운 VPN 경험을 위해 성능을 향상하고 버그를 수정했습니다. Version/Date: 2025년 1월 21일버전", "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "Stream Netflix UK via Smart DNS", "input": "", "output": "This article will explain how you can configure your DNS settings to stream Netflix UK.You can use our Smart DNS option to enable streaming on devices that do not natively support VPNs.Note: CyberGhost's Smart DNS does not constitute a VPN services and does not offer the privacy and security settings a VPN service does.Follow these steps to configure your DNS settings to stream Netflix UK:Access y", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012375880-Stream-Netflix-UK-via-Smart-DNS" }, { "instruction": "Neues in ExpressVPN für Apple TV", "input": "", "output": "Version/Date: März 2024Version 0 * Wir haben unsere internen Engines aufgemöbelt; die App läuft besser als zuvor. Version/Date: Februar 2024Version 0 * Werbung und Tracker blockieren. Version/Date: Januar 2024Version 0 * Ein brandneuer Knopf, den Sie verwenden können, um sich mit einem iOS-Gerät anzumelden. Version/Date: Dezember 2023Version 0 * Senden S", "url": "https://www.tsssinfotech.com/de/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "Can CyberGhost VPN be used abusively for illegal activities?", "input": "", "output": "Can we commit crimes with a knife ? Of course, we can. Does this mean that we should give up on cutting bread ? Of course, it doesn't. However, CyberGhost VPN, like all other similar services, is frequently accused of supporting criminal activities. Nothing can be further away from the truth, which is why we take this opportunity to highlight once again the following aspects:CyberGhost VPN is a se", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214013865-Can-CyberGhost-VPN-be-used-abusively-for-illegal-activities" }, { "instruction": "Send Debug Logs on Windows", "input": "", "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.ClickSend Feedback.This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI ID", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016438180-Send-Debug-Logs-on-Windows" }, { "instruction": "Why am I unable to connect on my Linux system?", "input": "", "output": "Possible issues and troubleshooting steps: Restart networking service. Try WireGuard protocol. Switch to different server locations. Reinstall the application. Disable router security features. Reboot devices/router. Additional: Check IPv6 support, contact support if needed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016665760-Unable-to-connect-on-Linux" }, { "instruction": "How to use CyberGhost with Sony PlayStation & a VPN-compatible router", "input": "", "output": "To use your PlayStation with a VPN equipped router you first need to know that despite the router you decide for, very few can be used both ways, as a VPN router and at the same time as your Internet gateway. Most of the time you will end up with the original router, delivered by your Internet Service Provider, and a separate one: the VPN compatible router.While the first will connect you to the I", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001989073-Using-Sony-s-PlayStation-with-a-VPN-compatible-router" }, { "instruction": "What is CyberGhost Identity Guard and how does it work?", "input": "", "output": "CyberGhost ID Guard alerts about breached email addresses. Users need to verify their email address for monitoring. HaveIBeenPwned provides breach detection. Two email accounts can be registered; one primary for reports. Support Department offers additional information or assistance.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016885879-What-is-CyberGhost-Identity-Guard" }, { "instruction": "What is an IP address, and what are the potential risks associated with it?", "input": "", "output": "IP addresses uniquely identify devices online. - They contain detailed personal information shared without consent. - ISPs often track and store user activity, which can be accessed by authorities. - CyberGhost VPN encrypts connections, hides your IP, and protects privacy. - Users should contact the support department for further assistance.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214037489-What-is-an-IP-address-and-what-dangers-might-it-include" }, { "instruction": "ExpressVPN Keys 브라우저 확장 프로그램의 새로운 기능은 무엇인가요?", "input": "", "output": "Version/Date: 2023년 9월 27일버전 2 * 동기화 시 로그인 목록에서 스크롤 위치가 사라지는 문제를 해결했습니다. Version/Date: 2023년 9월 22일버전 1 * 다단계 로그인 절차에서 예상치 못하게 자동 저장 대화 상자가 표시되는 문제를 해결했습니다. Version/Date: 2023년 9월 21일버전 0 * 보안 노트를 추가, 편집, 보기 및 검색할 수 있습니다. Version/Date: 2023년 4월 20일버전 16 * 다른 비밀번호 관리자에서 신용카드와 노트를 가져올 때의 신뢰성을 개선했습니다. Version/Date: 2023년 3월 30일버전 14 * 1Password에서 로그인 정보를 가져올 때의 신뢰성을 개선했습니다. Versio", "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "How do I set up AsusWRT Merlin with NordVPN?", "input": "", "output": "Log in to your ASUS router and set up OpenVPN. Download and choose the best server configuration from NordAccount. Configure files on your router and enter service credentials. Set DNS settings for NordVPN. Optionally enable Kill Switch feature.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN" }, { "instruction": "How to upgrade from trial to Premium for Amazon Fire TV / Fire Stick", "input": "", "output": "After your trial has come to an end, a CyberGhost subscription is needed in order to continue with premium access.UpgradeTo buy a subscription tap on 'Subscribe now' and decide for a payment plan. All plans are subscriptions, although the run-time will differ. If you decide for a monthly subscription, you will be billed once a month, if you decide for a yearly subscription, you will be billed once", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526773-How-to-upgrade-from-trial-to-Premium-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "How to cancel the Cyberghost Google Play Subscription or Trial", "input": "", "output": "The steps below show how to cancel the CyberGhost Google Play subscription or trial that was made through the Play-Store App from an Android device:Open the Play-Store Application.Tap on the hamburger button.Next, tap on “Subscriptions”Tap the CyberGhost iconSelect 'CANCEL SUBSCRIPTION'Please note that the cancellation will stop future renewal charges but will not lead to a refund o", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360025309034-How-to-cancel-the-Cyberghost-Google-Play-Subscription-or-Trial" }, { "instruction": "How do I send debug logs from an iOS device?", "input": "", "output": "Open app and tap Settings icon. Tap Submit a request to open new page. Fill details about your issue. CSI ID auto-filled; send non-personal data for debugging. Helps improve customer support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360022232980-Send-Debug-Logs-on-iOS" }, { "instruction": "How will keys for a secure VPN connection be created ?", "input": "", "output": "The encryption process, at a very basic level, consists of substituting letters and numbers to encode data so that only authorized groups can access and understand it.CyberGhost VPN operates using protected surfing encryption based on the SSL standard (RSA procedure) which, unlike the procedures used by rival products, creates both the public and private keys directly and individually on the users", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387505-How-will-keys-for-a-secure-VPN-connection-be-created" }, { "instruction": "Send Debug Logs on Windows", "input": "", "output": "Sometimes our customer support team may ask you to send the application debug log files to assist in the troubleshooting process.This article will show you how you can send debug logs.Open the application and click on theSettingsicon.ClickSend Feedback.This will open a new web page. Please fill in the fields on screen and give as many details as possible about the issue you are facing. The CSI ID", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016438180-Send-Debug-Logs-on-Windows" }, { "instruction": "Why Do I Sometimes Get Less Than My Full Internet Speed?", "input": "", "output": "*What impacts speed?** Physical Internet connection, network infrastructure issues, ISP throttling, CyberGhost configuration, server load, protocol used. - **How to improve speed?** - Restart device. - Change to a closer VPN server. - Adjust protocol settings (e.g., switch to WireGuard). - Lower server load by changing protocols or using different servers. - Temporarily disable antivirus and firewall. - Close background P2P programs. - Use Ethernet instead of Wi-Fi. - Update router firmware. - **Additional notes:** CyberGhost's protocol overhead, varying MTU (Maximum Transmission Unit), and limitations due to server capacity.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213895605-Why-don-t-I-get-100-of-my-normal-internet-speed" }, { "instruction": "How do I set up CyberGhost VPN on my iOS device?", "input": "", "output": "CyberGhost for iOS offers anonymization, IP change, and other features. Free trial available for 7 days after which a subscription is automatically set. Requires iOS 13 or later and active subscription. Download from iTunes Store, log in, create account if needed, enable notifications. First connection: Power button connects to best server based on location, logs displayed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360005354933-How-to-Set-Up-CyberGhost-VPN-on-iOS" }, { "instruction": "How do I configure a Smart DNS for my LG SmartTV running WebOS?", "input": "", "output": "Enable Smart DNS in Account Dashboard. Head to LG smart TV and set Wi-Fi Advanced Settings. Disable IPv6, edit Wi-Fi settings, disable Auto Set. Input CyberGhost DNS address for DNS Server. Save changes; consider restarting TV. For further help, contact support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012518540-Configure-My-Smart-DNS-for-LG-SmartTV-with-webOS" }, { "instruction": "Quelles sont les nouveautés dans l’extension de navigateur ExpressVPN Keys ?", "input": "", "output": "Version/Date: 27 septembre 2023version 2 * Avons corrigé un problème où la position de défilement dans la liste des identifiants était perdue lors de la synchronisation. Version/Date: 22 septembre 2023version 1 * Avons corrigé un problème où, dans les flux de connexion multiples, ExpressVPN Keys vous montrait une boîte de dialogue d’auto-enregistrement de manière inattendue. Version/Date:", "url": "https://www.tsssinfotech.com/fr/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "How do I troubleshoot network connection issues on macOS?", "input": "", "output": "Check and renew DHCP lease. - Reboot Mac, try different server locations. - Restart device, reinstall app. - Disable IPv6 support temporarily. - Disable router security features. - Reboot router/modem. - Contact customer support if persists.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016552499-Troubleshooting-connectivity-on-macOS" }, { "instruction": "How do I set up OpenVPN on macOS using Viscosity?", "input": "", "output": "Download and install Viscosity. Import OpenVPN configuration files into Viscosity. Configure and connect to the VPN using credentials. Rename OpenVPN configuration file for different locations. Manage configurations for multiple countries.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214239965-How-to-Set-Up-OpenVPN-on-macOS-Viscosity" }, { "instruction": "How do I connect my Amazon Fire device to an AWS VPN router or virtual private network?", "input": "", "output": "This tutorial shows how to set up a VPN for Amazon devices using ExpressVPN or a virtual router.", "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-amazon-fire-tv-with-virtual-router-or-router/)" }, { "instruction": "How do I set up CyberGhost with Kodi?", "input": "", "output": "Your CyberGhost subscription works with many Kodi installations if they support at least one of the native protocols OpenVPN. Preconditions: - Need a CyberGhost account and subscription. - Some OS may require third-party software or add-ons. To proceed: - Create a CyberGhost account. - Purchase a subscription (monthly/yearly). - Configure protocol based on your setup.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000372549-Read-me-first-How-to-use-CyberGhost-with-Kodi" }, { "instruction": "How does CyberGhost VPN improve my WiFi security ?", "input": "", "output": "By ensuring encoding on your computer and tunneling you to the CyberGhost VPN network, before you are released to the Internet, those interested in collecting data from public networks have no chance of accessing or abusively using your personal data or your data traffic.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214387105-How-does-CyberGhost-VPN-improve-my-WiFi-security" }, { "instruction": "How does CyberGhost VPN's anonymity guarantee greater internet freedom?", "input": "", "output": "CyberGhost VPN protects digital privacy by: - Providing apps for various devices. - Ensuring secure wireless connections and IP hiding. - Not keeping logs, adhering to laws in Romania. - Offering support in multiple languages. They protect your online activities from snoopers.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214033749-How-does-anonymity-provided-by-Cyberghost-VPN-ensure-more-freedom" }, { "instruction": "How to use MediaStreamer on your Xbox 360", "input": "", "output": "MediaStreamer is a DNS service designed to improve your streaming experience. If your device does not natively support VPN, MediaStreamer is a great alternative for streaming.", "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-xbox-360-with-dns/)" }, { "instruction": "How to create a CyberGhost Account", "input": "", "output": "You start account creation directly on theCyberGhost Account Management page. For that click on 'New to CyberGhost VPN?Sign up now' located on the right side of the page:In the next window please enter the following data:Your e-mail:You need an e-mail to be able to use a CyberGhost subscription across multiple devices. In youronline account managementyou can change the e-mail at any time you want.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/5382058040988" }, { "instruction": "How does CyberGhost VPN's anonymity guarantee greater internet freedom?", "input": "", "output": "CyberGhost VPN protects digital privacy by: - Providing apps for various devices. - Ensuring secure wireless connections and IP hiding. - Not keeping logs, adhering to laws in Romania. - Offering support in multiple languages. They protect your online activities from snoopers.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214033749-How-does-anonymity-provided-by-Cyberghost-VPN-ensure-more-freedom" }, { "instruction": "Novità nell’estensione browser di ExpressVPN Keys?", "input": "", "output": "Version/Date: 27 settembre 2023versione 2 * Abbiamo risolto un problema in cui la posizione di scorrimento nella lista degli accessi veniva persa durante la sincronizzazione. Version/Date: 22 settembre 2023versione 1 * Abbiamo risolto un problema in cui, nei flussi di accesso a più fasi, ExpressVPN Keys mostrava inaspettatamente una finestra di dialogo per il salvataggio automatico. Versio", "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "What’s new in ExpressVPN for Android?", "input": "", "output": "Version/Date: 2025 March 8version 0 * We’ve updated some of our backend systems for improved performance while you use the app. Version/Date: 2025 February 25version 0 * A reduction in the size of the app. Our engineers have worked hard to optimize the app so you can download it quicker than ever. Version/Date: 2025 February 9version 0 * Just like your car, a VPN needs a good ser", "url": "https://www.tsssinfotech.com/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "Hvad er nyt i ExpressVPN til Android?", "input": "", "output": "Version/Date: februar 2025version 0 * Mindre appstørrelse. Vores ingeniører har arbejdet hårdt på at optimere appen, så du kan downloade den hurtigere end nogensinde. Version/Date: februar 2025version 0 * Ligesom din bil har en VPN brug for service en gang imellem. Vi har givet den et eftersyn, og nu kører den bedre end nogensinde. Version/Date: februar 2025version 0 *", "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "How do I set up Enigma2 and VU+ Solo² with CyberGhost using OpenVPN?", "input": "", "output": "Here's a summary of 4 lines: - Install latest firmware and CyberGhost plugin. - Use Linux system, install OpenVPN for receiver. - Create and save VPN configuration details. - Download & unzip config file; edit 'openvpn.ovpn' to 'CyberGhost.conf'. - Save user/pass in 'pas.key', update config file path. - Install openvpn via opkg on receiver, reboot after setup.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213271089-Sat-Receiver-How-to-Set-Up-Enigma2-and-VU-Solo-with-CyberGhost-via-OpenVPN" }, { "instruction": "How do I download and install the CyberGhost Security Suite on a Windows computer?", "input": "", "output": "Here are the summarized points in 2-5 lines: Download and install CyberGhost Security Suite. Check system requirements, then download from their app store. Log in using your Premium Username and Password. Select Windows version for installation from \"Download Hub\". Follow installation steps, log into the app after setup.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016919000-Download-Install-CyberGhost-Security-Suite-on-Windows" }, { "instruction": "CyberGhost VPN’s Refund Policy", "input": "", "output": "CyberGhost VPN’s refund policy is as follows:For 1 month subscriptions we offer a14-day money-back guarantee.For subscriptions of 6 months or longer we offer a45-day money-back guarantee.This means that within 14 or 45 days of your purchase you can request a refund. To request a refund, please contact our Support Team. You have 3 options:Via e-mail tosupport@cyberghost.roVia ticket athttps://suppo", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213834369-Refund-Policy-45-day-money-back-guarantee" }, { "instruction": "Uutta ExpressVPN:ssä Apple TV:lle", "input": "", "output": "Version/Date: 2024 Maaliskuun 20versio 0 * Olemme parannelleet sisäisiä moottoreitamme; sovellus toimii nyt paremmin kuin ennen. Version/Date: 2024 Helmikuun 26versio 0 * Estä mainokset ja seuranta. Version/Date: tammikuuta 2024versio 0 * Uusi painike, jolla voit kirjautua sisään iOS-laitteella. Version/Date: 2023 Joulukuun 18versio 0 * Lähetä viesti tukitiimillemme", "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "Why does my torrent not work ?", "input": "", "output": "None of the current P2P technologies are illegal per definition, but we have to block P2P protocols on certain servers, either due to strategic (this is traffic that unnecessary slows down other user's traffic) or due to legal reasons in countries where we are forced by providers to block torrent traffic, among them USA, Russia, Singapore, Australia and Hongkong (China).For torrenting, we offer su", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213982089-Why-does-my-torrent-not-work" }, { "instruction": "How to mark a Favorite Location in CyberGhost VPN on Windows", "input": "", "output": "Using\"Favorites\"is roughly equivalent to using shortcuts, which they literally are since any favorite will establish its inherent link with a simple mouse click.To use favorites you first need to define them, as presented below.How to add a server as favoriteOpen the CyberGhost VPN app and extend the menuYou can add as favorites servers from all categories; however, for this example we will", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360017094440-How-to-mark-a-Favorite-Location-in-CyberGhost-VPN-on-Windows" }, { "instruction": "Chrome, Firefox 및 Edge를 위한 VPN 브라우저 확장 프로그램의 새로운 기능은 무엇입니까?", "input": "", "output": "Version/Date: 2024년 5월 10일버전 4 * 이번 릴리스에서는 재능 있는 사용자 중 한 명이 제보한 문제를 수정했습니다. 사용자는 지오 스푸핑 코드가 SVG 파일에 간섭하고 있는 문제를 보고했습니다. 사용자가 제안한 코드를 바탕으로 수정을 수행하였으며, 문제를 찾아내고 해결하는 데 도움을 주신 사용자에게 감사드립니다. Version/Date: 2022년 8월 10일버전 2 * 일부 VPN 위치의 번역을 개선했습니다. Version/Date: 2021년 11월 12일버전 1 * ExpressVPN Windows 앱 v12 지원 추가했습니다. Version/Date: 2021년 6월 23일버전 2 * 버그 수정. Version/Date: 2021년 4월 13일버전", "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "Configure My Smart DNS for PlayStation 3", "input": "", "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your PlayStation The below steps are presented for you which will help you apply the CyberGhost Smart DNS via PlayStation 3:Step 1 of 13: From the main menu of your Play Station 3 – chooseSettingsStep 2 of 13: ChooseNetwork SettingsStep 3 of 13:Internet Connection Se", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012106179-Configure-My-Smart-DNS-for-PlayStation-3" }, { "instruction": "How do I find my username and password for my iOS/Android subscription?", "input": "", "output": "No default usernames/passwords for iOS/Android subscriptions. - Log in using purchased app account. - Link email for up to 7 devices. - Cannot use different accounts/devices/platforms. - Need separate purchases for other platforms.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360003159893-Where-is-my-username-password-for-my-iOS-Android-subscription" }, { "instruction": "Do different servers have different levels of anonymity ?", "input": "", "output": "CyberGhost VPN anonymizes you on two different levels. The first level is the exchange of your original IP address, assigned to you by your ISP, with the IP address of the CyberGhost VPN server you are logged into. That way any data sniffer will not get your address, but the one of the respective CyberGhost VPN server. This level is of a fixed nature.The second level is more an additional protecti", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213903189--Do-different-servers-have-different-levels-of-anonymity" }, { "instruction": "How can I configure OpenVPN for use with Kodi on a Linux device?", "input": "", "output": "2–5 lines: - **Install OpenVPN:** Use commands for apt-get. - **Prepare Linux:** Install required packages. - **Configure OpenVPN Connection:** Log in to CyberGhost, download config files. - **Set Up VPN Manager:** Install addon, configure using wizard. - **Connect:** Start connection profile based on subscription type.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000440669-How-to-configure-OpenVPN-for-Kodi-on-a-Linux-device" }, { "instruction": "Stream Netflix UK via Smart DNS", "input": "", "output": "This article will explain how you can configure your DNS settings to stream Netflix UK.You can use our Smart DNS option to enable streaming on devices that do not natively support VPNs.Note: CyberGhost's Smart DNS does not constitute a VPN services and does not offer the privacy and security settings a VPN service does.Follow these steps to configure your DNS settings to stream Netflix UK:Access y", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012375880-Stream-Netflix-UK-via-Smart-DNS" }, { "instruction": "How do I get started using CyberGhost Privacy Suite on Windows?", "input": "", "output": "Start CyberGhost VPN via icon or start menu. Activate Privacy Guard and Security Updater for initial status. Use various navigation areas to manage apps. Customize experience using Privacy settings and Smart Rules. Monitor app updates with Security Updater and Dashboard.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360014517339-Getting-started-with-CyberGhost-Privacy-Suite-on-Windows" }, { "instruction": "How to configure the CyberGhost client with Kodi on a Windows device", "input": "", "output": "If you use a Kodi Media Center based on Windows Vista, 7, 8, or 10, connect to the VPN with the CyberGhost app before starting Kodi (all traffic will then be routed through the VPN network)Using the CyberGhost clientIf your Kodi Media Center doesn't start automatically when booting up Windows, simply start CyberGhost before Kodi and connect to your desired VPN server.Start the CyberGhost VPN clien", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115000376969-How-to-configure-the-CyberGhost-client-or-OpenVPN-for-Kodi-on-a-Windows-device" }, { "instruction": "Question not found", "input": "", "output": "Answer not found", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213814005-How-do-I-change-my-user-account-name-and-or-my-password-" }, { "instruction": "How do I troubleshoot streaming problems?", "input": "", "output": "Ensure proper DNS, IPv6, and WebRTC configuration. Check for leaks by making sure status is \"Protected.\" Troubleshoot using tutorials for specific devices (Windows/macOS/Linux, Android/iOS, Amazon Fire TV/Android TV). Reinstall or clear cache of streaming apps/browsers/devices. If issues persist, contact CyberGhost support.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360015894799-How-to-troubleshoot-streaming-issues" }, { "instruction": "How do I stream using the CyberGhost VPN CLI app on a Linux system?", "input": "", "output": "Connect to a Streaming-Optimized server. Choose 'Netflix US' or specify country code and service name. Use the command `sudo cyberghostvpn --streaming 'Netflix US' --country-code US --connect`. For additional services, use `cyberghostvpn --streaming --country-code FR` to list options. Support for more details: email support@cyberghost.ro or chat live 24/", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360020741974-How-to-Stream-with-CyberGhost-VPN-CLI-App-on-Linux" }, { "instruction": "Can an activation key compromise my anonymity ?", "input": "", "output": "The activation key will be generated by our payment partner and can then be used to activate the respective subscription on a certain account. This triggers the question, if third parties can force CyberGhost to expose the activation key of an already known account name and then use that information with the payment partner to further identify a real person behind the numbers.For certain reasons t", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034169-Can-an-activation-key-compromise-my-anonymity" }, { "instruction": "Hva er nytt i ExpressVPN for Apple TV", "input": "", "output": "Version/Date: mars 2024versjon 0 * Vi har pyntet opp våre interne motorer; appen kjører bedre enn den gjorde. Version/Date: februar 2024versjon 0 * Blokker annonser og sporere. Version/Date: januar 2024versjon 0 * En helt ny knapp du kan bruke til å registrere deg med en iOS-enhet. Version/Date: desember 2023versjon 0 * Send en melding til vårt supportte", "url": "https://www.tsssinfotech.com/no/support/vpn-setup/release-notes/tvos-app/)" }, { "instruction": "¿Qué hay de nuevo en la extensión para navegador VPN para Chrome, Firefox y Edge?", "input": "", "output": "Version/Date: 10 de mayo de 2024versión 4 * En esta versión, tenemos una corrección que proviene de uno de nuestros talentosos usuarios. Ellos nos informaron sobre un problema con nuestro código de suplantación de geolocalización y cómo estaba interfiriendo con los archivos SVG. Ahora hemos implementado una solución basada en el código sugerido por el usuario, por lo que queremos darles un gra", "url": "https://www.tsssinfotech.com/es/support/vpn-setup/release-notes/browser-extension/)" }, { "instruction": "Is my real IP address visible if I use CyberGhost VPN for hiding it?", "input": "", "output": "As long as you surf protected by CyberGhost VPN, nobody can find out your real IP address and associate it with the connection owner through the information request sent to the Internet provider.So, can I let go of other security measures when surfing with CyberGhost VPN?No, your anonymity may be significantly endangered if you carelessly reveal personal data, such as emails, names, dates of birth", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214034369-Can-my-real-IP-address-be-exposed-when-being-camouflaged-by-CyberGhost-VPN" }, { "instruction": "Configure My Smart DNS for Roku TV", "input": "", "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.With Roku TV not supporting any DNS changes from the device itself, the best alternative would be to install / configure your Internet access point(usually your router) to make use of the CyberGhost Smart DNS feature. By doing so, the advantage is not only on behalf of the Roku TV device but also across all devices that are used for stre", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029280" }, { "instruction": "How to add and use favorites with CyberGhost for Amazon Fire TV / Fire Stick", "input": "", "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008388634-How-to-add-and-use-favorites-with-CyberGhost-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "Hvad er nyt i ExpressVPN til routere?", "input": "", "output": "Version/Date: december 2024 * Opdateret Lightway for bedre stabilitet og ydeevne. Version/Date: Router v6 * Opdateret Lightway for bedre stabilitet og ydeevne. Version/Date: juli 2024 * Opdateret Lightway for bedre stabilitet og ydeevne. Version/Date: Router v5 * Opdateret Lightway for bedre stabilitet og ydeevne. Version/Date: marts 2024 * Opdateret Lightway for bedre stabilite", "url": "https://www.tsssinfotech.com/dk/support/vpn-setup/release-notes/router-app/)" }, { "instruction": "How to set up ExpressVPN for your WD TV Live", "input": "", "output": "Set up your VPN-enabled virtual router or routerConnect your WD TV to your virtual router or router", "url": "https://www.tsssinfotech.com/support/vpn-setup/stream-to-wd-tv-with-virtual-router-or-router/)" }, { "instruction": "What’s new in ExpressVPN for iOS?", "input": "", "output": "Version/Date: 2025 January 11version 3 * We’ve rolled up our sleeves to gone on a bug hunt, squishing several in the process. Version/Date: 2025 January 7version 1 * Eureka! Our genius engineers, fueled by coffee and frozen bagels, have made the app more efficient than ever. Version/Date: 2024 December 21version 0 * In this release, we upgraded Lightway to use ML-KEM instead o", "url": "https://www.tsssinfotech.com/it/support/vpn-setup/release-notes/ios-app/)" }, { "instruction": "How do I get started using CyberGhost on my Amazon Fire TV or Fire Stick?", "input": "", "output": "Start app, open main screen. Tap yellow power button for connection. Cancel by clicking anywhere during process. Choose country from list for automatic setup. CyberGhost automatically selects best server.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526633-How-to-Get-started-with-CyberGhost-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "Configure My Smart DNS for your DD-WRT Router", "input": "", "output": "Through to theAccount Dashboard-Smart DNSneeds to be enabled.Completing the only requirement as described above, now head over to your compatible DD-WRT router. The below steps are presented for you which will help you apply the CyberGhost SmartDNS via DD-WRT router:Step 1 of 6: Log in your router dashboard via your preferred browserStep 2 of 6: ChooseSetupStep 3 of 6: ChooseBasic SetupStep 4 of 6", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360012029500-Configure-My-Smart-DNS-for-your-DD-WRT-Router" }, { "instruction": "How to add and use favorites with CyberGhost for Android TV", "input": "", "output": "Using 'Favorites' is pretty much the equivalent of using short-cuts, which they literally are since any favorite will establish its inherent connection with a simple fingertip.Add a country to FavoritesIn the main screen tap on the 'Best Location'area.Now, in the country list, make sure that the menu highlights the entry 'Countries'. Scroll all the way down to a desired country and hit the star", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016426553-How-to-add-and-use-favorites-with-CyberGhost-for-Android-TV" }, { "instruction": "How do I take a screenshot on my Android device (smartphone or tablet) ?", "input": "", "output": "To take a screenshot of an Android device please follow these steps :Hold down at onceVolume Down + Powerfor 1 - 2 seconds. The screen flashed white and your device captures the entire screen and saves it as a photo.Where do I find my screenshots ?Look for a Screenshots folder in your Gallery or Photos app.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016522480--How-do-I-take-a-screenshot-on-my-Android-device-smartphone-or-tablet" }, { "instruction": "ExpressVPN Keys tarayıcı uzantısında yeni neler var?", "input": "", "output": "Version/Date: 27 Eylül 2023versiyon 2 * Eşitleme gerçekleştiğinde, giriş bilgileri listesindeki kaydırma pozisyonunun kaybolmasına neden olan bir sorun düzeltildi. Version/Date: 22 Eylül 2023versiyon 1 * Çok adımlı giriş akışlarında, ExpressVPN Keys’in beklenmedik bir şekilde otomatik kaydetme diyalog kutusu gösterdiği bir sorun düzeltildi. Version/Date: 21 Eylül 2023versiyon 0 * Güven", "url": "https://www.tsssinfotech.com/tr/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "What payment methods are available?", "input": "", "output": "CyberGhost partners with sellers for payments. Personal data is stored by sellers, not VPN. Payment methods include PayPal, Credit Cards, Cryptocurrency. Order page lists available payment options. Support Department for additional info.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013667240-What-payment-methods-do-you-offer" }, { "instruction": "Can I watch BBC iPlayer videos using CyberGhost VPN?", "input": "", "output": "Use CyberGhost VPN for BBC iPlayer. Ensure both accounts are active. Connect to a suitable server. Follow step-by-step instructions. Check setup and contact support if needed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016546840-Watching-BBC-iPlayer-with-CyberGhost-VPN" }, { "instruction": "มีอะไรใหม่ใน ExpressVPN สำหรับ Linux?", "input": "", "output": "Version/Date: 6 กุมภาพันธ์ 2025เวอร์ชัน 0 * เพียงแค่ปรับใบเรือและตรวจสอบให้แน่ใจว่าแอปทำงานได้อย่างราบรื่น. Version/Date: 24 ธันวาคม 2024เวอร์ชัน 0 * เมื่อวานนี้เป็นวันดูแลแอปของเรา – ตอนนี้แอปทำงานได้ดีกว่าที่เคยเป็นมา. Version/Date: 23 ธันวาคม 2024เวอร์ชัน 0 * ในการเปิดตัวนี้ เราได้อัปเกรด Lightway ให้ใช้ hybrid ML-KEM แทน hybrid Kyber สำหรับการเข้ารหัสด้วยควอนตัมโพสต์. Version/Da", "url": "https://www.tsssinfotech.com/th/support/vpn-setup/release-notes/linux-app/)" }, { "instruction": "Android용 ExpressVPN의 새로운 기능은?", "input": "", "output": "Version/Date: 2025년 2월 25일버전 0 * 앱의 크기를 줄였습니다. 다운로드 속도가 더 빨라졌어요! Version/Date: 2025년 2월 9일버전 0 * 자동차처럼 VPN도 주기적인 점검이 필요합니다. 이번 업데이트로 더욱 원활하게 작동합니다! Version/Date: 2025년 2월 6일버전 0 * 앱이 더욱 부드럽게 실행되도록 불필요한 요소들을 정리했습니다. Version/Date: 2025년 2월 1일버전 0 * 몇 가지 사소한 버그를 수정했습니다. Version/Date: 2025년 1월 31일버전 0 * 더욱 부드러운 VPN 경험을 위해 성능을 향상하고 버그를 수정했습니다. Version/Date: 2025년 1월 21일버전", "url": "https://www.tsssinfotech.com/kr/support/vpn-setup/release-notes/android-app/)" }, { "instruction": "Router: How to Set Up OpenVPN on DD-WRT Routers", "input": "", "output": "Please note the following requirements:Router with alternative DD-WRT firmware and support of OpenVPN.Older versions need to be updated.Info:DD-WRT WebsiteA CyberGhost accountInfo:Here's how to create a CyberGhost account onlineInfo:How to manage your CyberGhost accountA CyberGhost subscriptionInfo:How to purchase or upgrade a subscriptionInfo(only prepaid subscribers):Enter activation keyDisclaim", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213811885-Router-How-to-configure-OpenVPN-for-flashed-DD-WRT-routers" }, { "instruction": "How do I set up CyberGhost VPN on my Android TV?", "input": "", "output": "Install CyberGhost VPN in Google Play Store. Agree to data sharing or opt-out before login. Generate PIN and validate it online. Establish connection to see status updates. Support available via email, chat, or request form.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016421413-How-to-Set-Up-CyberGhost-VPN-on-your-Android-TV" }, { "instruction": "How to use CyberGhost with Sony PlayStation & Windows ICS", "input": "", "output": "Step 1Install and activate CyberGhost VPN on your Windows PC. Choose the server to be used. If you don't know, how to install and use CyberGhost on Windows, please refer toour instructions hereStep 2The Windows' 'Internet Connection Sharing' function (ICS) allows using the encrypted VPN connection established in step 1 with different devices in your local network. For that, you need to connect the", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360001993134-Sony-s-PlayStation-with-Internet-Connection-Sharing-on-Windows" }, { "instruction": "O que há de novo na extensão de navegador ExpressVPN Keys?", "input": "", "output": "Version/Date: 27 de setembro de 2023versão 2 * Corrigimos um problema onde a posição de rolagem na lista de logins era perdida quando a sincronização ocorria. Version/Date: 22 de setembro de 2023versão 1 * Corrigimos um problema onde, em fluxos de login com múltiplas etapas, o ExpressVPN Keys mostrava um diálogo de salvamento automático inesperadamente. Version/Date: 21 de setembro de 2023", "url": "https://www.tsssinfotech.com/pt/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "Can a Data Center Compromise My Anonymity?", "input": "", "output": "To get access to a server one needs a RSA key (just a username and password are no option). That key will be generated individually and is secured on an encrypted mobile media (usually an USB stick with a TrueCrypt Volume). Furthermore the private key on that drive will be encrypted with a different password.A direct access to our VPN servers is restricted to a small group which consists at the ti", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213903049-Can-a-Data-Center-Compromise-My-Anonymity" }, { "instruction": "ExpressVPN Keysブラウザ拡張機能の新機能は何ですか?", "input": "", "output": "Version/Date: 2023年9月27日バージョン2 * 同期が発生した際にログイン情報のリストのスクロール位置が失われる問題を修正しました。 Version/Date: 2023年9月22日バージョン1 * マルチステップのサインインフローで、ExpressVPN Keysが予期せずオートセーブのダイアログを表示する問題を修正しました。 Version/Date: 2023年9月21日バージョン0 * セキュアノートの追加、編集、閲覧、検索。 Version/Date: 2023年4月20日バージョン16 * 他のパスワードマネージャーからクレジットカードやノートをインポートする際の信頼性を向上させました。 Version/Date: 2023年3月30日バージョン14 * 1Passwordからログイン情報をインポートする際の信頼性を向上", "url": "https://www.tsssinfotech.com/jp/support/vpn-setup/release-notes/keys-browser-extension/)" }, { "instruction": "How is CyberGhost VPN operated, and how can I reach their support?", "input": "", "output": "CyberGhost S.R.L. is a private network security company in Romania. Address: 68 Polona, Bucharest, Romania. Contact via email/support@cyberghost.ro or live chat on their site. Support available in English, German, French, and Romanian.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/214432605-Who-is-behind-CyberGhost-VPN-and-how-can-I-contact-you" }, { "instruction": "How to share a VPN connection over Ethernet on Windows", "input": "", "output": "This article will show youhow to share a VPN connection over Ethernet on Windows.Note:Before you begin, make sure you connect your Windows 10/11 host device and the device you wish to share the VPN connection with using an Ethernet cable. Also ensure both devices are powered on before proceeding.Toshare a VPN connection over Ethernet on Windows:On your host Windows device, open CyberGhost VPN and", "url": "https://www.tsssinfotech.com/hc/en-us/articles/115003162009-How-to-share-a-VPN-connection-over-Ethernet-on-Windows" }, { "instruction": "Are you able to process keys generated by key generators?", "input": "", "output": "Key generators for CyberGhost can be risky. - They can also install malware unknowingly. - Avoid using unofficial key generators. - CyberGhost does not endorse such tools.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213835089-Do-you-accept-keys-from-key-generators" }, { "instruction": "Mitä uutta ExpressVPN tarjoaa reitittimille?", "input": "", "output": "Version/Date: joulukuuta 2024 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: Reititin v6 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: heinäkuuta 2024 * Päivitettiin Lightway paremman vakauden ja suorituskyvyn saavuttamiseksi. Version/Date: Reititin v5 * Päivitettiin Lightway paremman vakauden ja", "url": "https://www.tsssinfotech.com/fi/support/vpn-setup/release-notes/router-app/)" }, { "instruction": "How do I create a CyberGhost account?", "input": "", "output": "Click 'New to CyberGhost VPN? Sign up now'. Enter email for subscription. Set password meeting specific requirements. Retype password in confirmation field. Important: Password must be 8-32 chars, lowercase, uppercase, numbers, special chars.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/5382058040988-How-to-create-a-CyberGhost-Account" }, { "instruction": "How do I set up OpenVPN on a Raspberry Pi running Raspbian or RaspBMC?", "input": "", "output": "Create CyberGhost account and configure settings. Download OpenVPN configuration files, unzip them, and copy files to `/etc/openvpn`. Install required packages, create `user.txt`, and update network settings. Test and ensure correct DNS setup. Start OpenVPN service.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/213270689-How-to-Set-Up-OpenVPN-on-Raspberry-Pi-Raspbian-RaspBMC" }, { "instruction": "How do I troubleshoot a VPN connection issue on my Linux system?", "input": "", "output": "Change protocol (WireGuard). Try different server locations. Reinstall the app and disable router security features. Disable IPv6 support. Reboot router/modem. Use manual connection options if needed.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360013664040-Troubleshooting-VPN-connection-on-Linux" }, { "instruction": "What are the recommended settings for using CyberGhost VPN on Amazon Fire TV or Fire Stick?", "input": "", "output": "Article covers basic features of CyberGhost VPN app. Settings menu includes Account, General, VPN, and Wi-Fi sections. Features include Anonymous statistics, Domain Fronting, Connection Checker, Dedicated IP, Protocol choice, Small packet size, Random port for connection, Content Blocker, App Split Tunnel, and Wi-Fi settings. Legal information is accessible via specific links. Support options are available via email, online request form, and 24/7 chat sessions.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360008526733-Settings-for-CyberGhost-VPN-for-Amazon-Fire-TV-Fire-Stick" }, { "instruction": "How do I redeem and activate my Dedicated IP on an Android device?", "input": "", "output": "Update CyberGhost App. Install New Version. Redeem Dedicated IP Token. Save or Print Token Safely. Connect to Dedicated Server.", "url": "https://www.tsssinfotech.com/hc/en-us/articles/360016141919-How-to-redeem-and-activate-your-Dedicated-IP-on-Android" } ]