Publish DevOpsBench-100 v3.2.4 realism release (part 9)

100 exact Harbor-bound SRE workflows with coherent employee requests, deep evidence, and deterministic state verification.

task_files/dob100-038-port-count-inflight-work/material/01-the-authoritative-jira-work-item.json

@@ -0,0 +1,28 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "DOB-038"
+  },
+  "records": {
+    "assignee": "on-call",
+    "component": "api-gateway",
+    "created_day": 414,
+    "issue_type": "Task",
+    "key": "DOB-038",
+    "links": [
+      {
+        "kind": "relates",
+        "target": "GH-9038"
+      }
+    ],
+    "priority": "High",
+    "project": "DOB",
+    "resolution": "",
+    "status": "In Progress",
+    "summary": "ENG-2808 — How much high-priority work is in flight?",
+    "updated_day": 420
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-038-port-count-inflight-work/material/02-the-cross-tracker-link-registry.json

@@ -0,0 +1,16 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "source": "DOB-038"
+  },
+  "records": [
+    {
+      "kind": "relates",
+      "source": "DOB-038",
+      "target": "GH-9038"
+    }
+  ],
+  "source": "the cross-tracker link registry"
+}

task_files/dob100-038-port-count-inflight-work/material/03-the-linked-github-issue-population.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "repo": "novacart/api-gateway",
+    "state": "open"
+  },
+  "records": [
+    {
+      "created_day": 415,
+      "labels": "cross_system,needs-correlation",
+      "number": 9038,
+      "repo": "novacart/api-gateway",
+      "state": "open",
+      "title": "Operational evidence for DOB-038"
+    }
+  ],
+  "source": "the linked GitHub issue population"
+}

task_files/dob100-038-port-count-inflight-work/material/04-the-operating-control-index.json

@@ -0,0 +1,33 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "query": "DOB-038",
+    "space": "OPS"
+  },
+  "records": [
+    {
+      "last_updated_day": 420,
+      "page_id": 10038,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-038 current operating control"
+    },
+    {
+      "last_updated_day": 310,
+      "page_id": 11038,
+      "space": "OPS",
+      "stale": 1,
+      "title": "DOB-038 retired shortcut note"
+    },
+    {
+      "last_updated_day": 420,
+      "page_id": 14038,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-038 change-readiness standard for engineering-portfolio automation"
+    }
+  ],
+  "source": "the operating-control index"
+}

task_files/dob100-038-port-count-inflight-work/material/05-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 10038
+  },
+  "records": {
+    "body": "Control OPS-CONTROL-2026.03 is effective for DOB-038 and supersedes OPS-CONTROL-2025.11. Establish identity across Jira and the linked GitHub issue, compare the case-room report with live operational records, follow task-specific approval and rollout controls, and verify writes from the system of record. This page defines evidence precedence; it does not contain the task's conclusion. Change windows for engineering-portfolio automation: 2026-03-04, 2026-03-07, 2026-03-10, 2026-03-13 at 14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order VEND-38 and change approval CHG-38 are the authoritative records for the cutover capacity plan.",
+    "last_updated_day": 420,
+    "page_id": 10038,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-038 current operating control"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-038-port-count-inflight-work/material/06-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 11038
+  },
+  "records": {
+    "body": "Retired control OPS-CONTROL-2025.11 for DOB-038. This draft recommends trusting the first alert and closing the tracker after a single-system check. It is retained for audit history and was superseded by OPS-CONTROL-2026.03.",
+    "last_updated_day": 310,
+    "page_id": 11038,
+    "space": "OPS",
+    "stale": 1,
+    "title": "DOB-038 retired shortcut note"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-038-port-count-inflight-work/material/07-the-case-room-conversation.json

@@ -0,0 +1,36 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "channel": "case-038-api-gateway",
+    "limit": 50
+  },
+  "records": [
+    {
+      "author": "customer-success",
+      "body": "The engineering-portfolio automation cutover is committed for 2026-03-05; please state in the handoff whether the capacity plan lands on time and what it costs.",
+      "channel": "case-038-api-gateway",
+      "message_id": 10
+    },
+    {
+      "author": "former-owner",
+      "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
+      "channel": "case-038-api-gateway",
+      "message_id": 9
+    },
+    {
+      "author": "on-call",
+      "body": "For api-gateway, the first signal may be symptomatic. Check the linked records before changing production.",
+      "channel": "case-038-api-gateway",
+      "message_id": 8
+    },
+    {
+      "author": "release-manager",
+      "body": "Please resolve DOB-038. The Jira state is only intake; confirm the live systems.",
+      "channel": "case-038-api-gateway",
+      "message_id": 7
+    }
+  ],
+  "source": "the case-room conversation"
+}

task_files/dob100-038-port-count-inflight-work/material/08-the-linked-planning-tracker.json

@@ -0,0 +1,54 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-38",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-api-gateway",
+      "title": "2 engineering-portfolio automation replicas reserved for the catalog freeze until 2026-03-08; early release needs incident-commander approval and a USD 1800 re-provisioning charge (DOB-038)"
+    },
+    {
+      "created_day": 411,
+      "identifier": "GRW-88",
+      "label": "bug",
+      "priority": 1,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Checkout slow at peak — customers dropping off"
+    },
+    {
+      "created_day": 408,
+      "identifier": "GRW-91",
+      "label": "bug",
+      "priority": 3,
+      "state": "Todo",
+      "team": "Growth",
+      "title": "Search shows stale products after reindex"
+    },
+    {
+      "created_day": 417,
+      "identifier": "GRW-95",
+      "label": "bug",
+      "priority": 4,
+      "state": "Todo",
+      "team": "Growth",
+      "title": "Autocomplete flickers on slow connections"
+    },
+    {
+      "created_day": 416,
+      "identifier": "GRW-97",
+      "label": "bug,performance",
+      "priority": 2,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Product images load from origin, not CDN"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-038-port-count-inflight-work/material/09-the-pagerduty-change-event-history.json

@@ -0,0 +1,24 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "pd_service_id": "PD-DOB-038",
+    "since_day": 330
+  },
+  "records": [
+    {
+      "change_id": 5,
+      "day": 418,
+      "pd_service_id": "PD-DOB-038",
+      "summary": "Scaled the engineering-portfolio automation production pool to 8 replicas across 4 zones (DOB-038 capacity baseline)"
+    },
+    {
+      "change_id": 4,
+      "day": 419,
+      "pd_service_id": "PD-DOB-038",
+      "summary": "DOB-038 intake evidence for api-gateway; outcome not yet established"
+    }
+  ],
+  "source": "the PagerDuty change-event history"
+}

task_files/dob100-038-port-count-inflight-work/material/10-the-current-work-item-population.json

@@ -0,0 +1,2066 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "assignee": "",
+      "description": "payments error_rate_pct is 4.2% against a 1.0% SLO (alarm 9601) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2101",
+      "priority": "critical",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9101,
+      "title": "Payments error rate breaching the 1% SLO",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "inventory error_rate_pct is 4.7% against a 1.0% SLO (alarm 9606) and incident 9703 is open Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2102",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9102,
+      "title": "Inventory reservations failing under peak traffic",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "analytics-worker error_rate_pct is 6.0% against a 2.0% SLO (alarm 9609) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2103",
+      "priority": "high",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9103,
+      "title": "Analytics worker restarting under queue load",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "notifications error_rate_pct is 3.6% against a 1.5% SLO (alarm 9608) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2104",
+      "priority": "high",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9104,
+      "title": "Notification delivery failures from hung SMTP calls",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "payments error_rate_pct is 4.2% (SLO 1.0%) and the error tracker shows 18k events on 'pay-timeout-01' Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2105",
+      "priority": "critical",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9105,
+      "title": "Payments: eliminate the permanent-failure path on notification timeouts",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "payments waits 30s on the notifications call, far beyond the standard Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2106",
+      "priority": "medium",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9106,
+      "title": "Payments waits 30s on the notifications call",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "checkout waits 8s on the payments call, beyond the standard Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2107",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9107,
+      "title": "Checkout waits 8s on the payments call",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "large rollup batches amplify memory pressure on the consumer Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2108",
+      "priority": "low",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9108,
+      "title": "Analytics rollups run in batches large enough to amplify memory pressure",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "search latency_p99_ms is 850ms against a 300ms SLO (alarm 9602) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2201",
+      "priority": "high",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9109,
+      "title": "Search p99 latency exceeds the 300ms SLO",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "catalog latency_p99_ms is 645ms against a 300ms SLO (alarm 9605) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2202",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9110,
+      "title": "Catalog pricing p99 regression",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "media-service latency_p99_ms is 800ms against a 400ms SLO (alarm 9607) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2203",
+      "priority": "medium",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9111,
+      "title": "Media assets served from origin instead of the CDN",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "catalog latency_p99_ms is 645ms (SLO 300ms) Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2204",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9112,
+      "title": "Catalog: remove the N+1 pricing query from the hot path",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "the gateway opens a new upstream connection per request and never releases it Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2205",
+      "priority": "high",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9113,
+      "title": "API gateway holds a new upstream connection per request",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "catalog caches entries for only 120s, well under the standard Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2206",
+      "priority": "low",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9114,
+      "title": "Catalog cache entries expire sooner than the standard allows",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "search queries fan out over only 4 shards at 180 rps Investigate the root cause, ship the fix through the standard workflow, and follow the deployment policy.",
+      "key": "ENG-2207",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9115,
+      "title": "Search query fan-out is narrower than the index can support",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "Incident 9701: api-gateway p99 latency surged right after v5.1.0 was promoted.",
+      "key": "ENG-2208",
+      "priority": "critical",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9116,
+      "title": "SEV1: api-gateway latency surge since the v5.1.0 rollout",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Implement the express_checkout module in the checkout service, gated behind a NEW feature flag named 'express_checkout', and roll it out to 10% of production traffic.",
+      "key": "ENG-2301",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9117,
+      "title": "Ship express checkout behind a feature flag at 10%",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Implement the autocomplete module in the search service, gated behind a NEW feature flag named 'search_autocomplete', and roll it out to 10% of production traffic.",
+      "key": "ENG-2302",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9118,
+      "title": "Ship search autocomplete behind a feature flag",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Implement the saved_carts module in the checkout service, gated behind a NEW feature flag named 'saved_carts', and roll it out to 10% of production traffic.",
+      "key": "ENG-2303",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9119,
+      "title": "Ship saved carts (schema change) behind a feature flag",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Implement the webp_pipeline module in media-service, gated behind a NEW feature flag named 'webp_delivery', and roll it out to 10% of production traffic.",
+      "key": "ENG-2304",
+      "priority": "low",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9120,
+      "title": "Ship WebP delivery behind a feature flag",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Incident 9702: the checkout error rate spiked right after the instant_refunds flag ramped in production.",
+      "key": "ENG-2311",
+      "priority": "critical",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9121,
+      "title": "Checkout error spike since the instant_refunds ramp",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "The legacy_price_rounding flag has been fully rolled out for months and should be removed.",
+      "key": "ENG-2321",
+      "priority": "low",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9122,
+      "title": "legacy_price_rounding has been fully rolled out for months",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "The checkout_v2_layout flag has been fully rolled out for months and should be removed.",
+      "key": "ENG-2322",
+      "priority": "low",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9123,
+      "title": "checkout_v2_layout has been fully rolled out for months",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Scanner reports libpayproc in payments vulnerable to CVE-2026-31337; fixed in 2.4.0.",
+      "key": "SEC-901",
+      "priority": "critical",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9124,
+      "title": "Patch CVE-2026-31337 in libpayproc (payments)",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "Scanner reports stripe-sdk in checkout vulnerable to CVE-2026-40881; fixed in 11.4.0.",
+      "key": "SEC-902",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9125,
+      "title": "Patch CVE-2026-40881 in stripe-sdk (checkout)",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "Scanner reports pydantic in catalog vulnerable to CVE-2026-22190; fixed in 2.11.0.",
+      "key": "SEC-903",
+      "priority": "medium",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9126,
+      "title": "Patch CVE-2026-22190 in pydantic (catalog)",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "Scanner reports requests in payments vulnerable to CVE-2026-51002; fixed in 2.33.0.",
+      "key": "SEC-904",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9127,
+      "title": "Patch CVE-2026-51002 in requests (payments)",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "The unauthenticated /internal/debug endpoint is still reachable in production.",
+      "key": "SEC-905",
+      "priority": "high",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9128,
+      "title": "Retire the exposed /internal/debug endpoint",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "The unauthenticated /internal/metrics endpoint is still reachable in production.",
+      "key": "SEC-906",
+      "priority": "high",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9129,
+      "title": "Retire the unauthenticated /internal/metrics endpoint",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "A partner API key is hardcoded in src/checkout/config.py and must move to the secret manager.",
+      "key": "SEC-907",
+      "priority": "critical",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9130,
+      "title": "Remove the hardcoded partner API key from checkout",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/orders, migrate traffic to /v2/orders, and retire the legacy path.",
+      "key": "ENG-2401",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9131,
+      "title": "Migrate /v1/orders traffic to /v2/orders and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/auth, migrate traffic to /v2/auth, and retire the legacy path.",
+      "key": "ENG-2402",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9132,
+      "title": "Migrate /v1/auth traffic to /v2/auth and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/checkout, migrate traffic to /v2/checkout, and retire the legacy path.",
+      "key": "ENG-2403",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9133,
+      "title": "Migrate /v1/checkout traffic to /v2/checkout and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/search, migrate traffic to /v2/search, and retire the legacy path.",
+      "key": "ENG-2404",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9134,
+      "title": "Migrate /v1/search traffic to /v2/search and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/media, migrate traffic to /v2/media, and retire the legacy path.",
+      "key": "ENG-2405",
+      "priority": "low",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9135,
+      "title": "Migrate /v1/media traffic to /v2/media and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/inventory, migrate traffic to /v2/inventory, and retire the legacy path.",
+      "key": "ENG-2406",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9136,
+      "title": "Migrate /v1/inventory traffic to /v2/inventory and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Deprecate /v1/notify, migrate traffic to /v2/notify, and retire the legacy path.",
+      "key": "ENG-2407",
+      "priority": "low",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9137,
+      "title": "Migrate /v1/notify traffic to /v2/notify and retire v1",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "test_checkout_idempotency fails intermittently in CI: the fixture derives idempotency keys from int(time.time()), so parallel runs collide.",
+      "key": "ENG-2501",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9138,
+      "title": "Fix flaky test_checkout_idempotency",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "test_price_rounding fails intermittently in CI: the assertion depends on float rounding that varies with locale.",
+      "key": "ENG-2502",
+      "priority": "medium",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9139,
+      "title": "Fix flaky test_price_rounding",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "test_reservation_race fails intermittently in CI: two threads race on the same stock row without a deterministic barrier.",
+      "key": "ENG-2503",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9140,
+      "title": "Fix flaky test_reservation_race",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "test_upstream_timeout fails intermittently in CI: the test asserts on wall-clock timing with only a 50ms margin.",
+      "key": "ENG-2504",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9141,
+      "title": "Fix flaky test_upstream_timeout",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "test_index_refresh fails intermittently in CI: the test reads the index before the refresh interval has elapsed.",
+      "key": "ENG-2505",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9142,
+      "title": "Fix flaky test_index_refresh",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "test_rollup_window fails intermittently in CI: the rollup window boundary is computed from the current clock.",
+      "key": "ENG-2506",
+      "priority": "medium",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9143,
+      "title": "Fix flaky test_rollup_window",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: loyalty_accrual in catalog, loyalty_redeem in checkout, loyalty_widget in storefront-web.",
+      "key": "ENG-2601",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9144,
+      "title": "Roll out loyalty points across catalog, checkout and storefront-web",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: split_settlement in payments, split_settlement_ui in checkout.",
+      "key": "ENG-2602",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9145,
+      "title": "Roll out split settlement across payments and checkout",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: backorder_queue in inventory, backorder_flow in checkout, backorder_banner in storefront-web.",
+      "key": "ENG-2603",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9146,
+      "title": "Roll out backorders across inventory, checkout and storefront-web",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: asset_pipeline in media-service, media_refs in catalog, gallery_v2 in storefront-web.",
+      "key": "ENG-2604",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9147,
+      "title": "Roll out the new media pipeline across media-service, catalog and storefront-web",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: relevance_signals in catalog, relevance_v2 in search.",
+      "key": "ENG-2605",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9148,
+      "title": "Roll out relevance signals across catalog and search",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: template_v2 in notifications, receipt_v2 in payments.",
+      "key": "ENG-2606",
+      "priority": "low",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9149,
+      "title": "Roll out templated receipts across notifications and payments",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Ship: upsell_slots in catalog, upsell_flow in checkout, upsell_widget in storefront-web.",
+      "key": "ENG-2607",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9150,
+      "title": "Roll out checkout upsell across catalog, checkout and storefront-web",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "Determine whether payments is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-101",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9151,
+      "title": "Detection: is payments violating its SLOs?",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Determine whether inventory is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-102",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9152,
+      "title": "Detection: is inventory violating its SLOs?",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Determine whether storefront-web is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-103",
+      "priority": "medium",
+      "service": "storefront-web",
+      "status": "open",
+      "ticket_id": 9153,
+      "title": "Detection: is storefront-web violating its SLOs?",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Determine whether status-7001-recurrence is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-131",
+      "priority": "critical",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9154,
+      "title": "Customers still cannot check out, and the status page says we fixed it",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Determine whether checkout is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-104",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9155,
+      "title": "Detection: is checkout violating its SLOs?",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9604 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-111",
+      "priority": "critical",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9156,
+      "title": "Localize alarm 9604 (api-gateway latency)",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9602 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-112",
+      "priority": "high",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9157,
+      "title": "Localize alarm 9602 (search latency)",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9609 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-113",
+      "priority": "high",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9158,
+      "title": "Localize alarm 9609 (analytics-worker errors)",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9607 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-114",
+      "priority": "medium",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9159,
+      "title": "Localize alarm 9607 (media-service latency)",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9610 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-115",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9160,
+      "title": "Localize alarm 9610 (checkout latency)",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for payments-error-rate and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-121",
+      "priority": "critical",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9161,
+      "title": "Root cause: payments error rate",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for catalog-latency and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-122",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9162,
+      "title": "Root cause: catalog pricing latency",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for notifications-errors and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-123",
+      "priority": "high",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9163,
+      "title": "Root cause: notification delivery failures",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for inventory-errors and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-124",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9164,
+      "title": "Root cause: inventory reservation failures",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for media-upload-stalls and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-125",
+      "priority": "high",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9165,
+      "title": "Root cause: media uploads stalling",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for search-stale-index and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-126",
+      "priority": "high",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9166,
+      "title": "Root cause: search results are stale",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for notifications-unreachable and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-127",
+      "priority": "critical",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9167,
+      "title": "Root cause: notifications are not being delivered",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for inventory-schema-drift and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-128",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9168,
+      "title": "Root cause: inventory counts disagree with the database",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for checkout-capacity-shortfall and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-129",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9169,
+      "title": "Root cause: checkout is running at a fraction of capacity",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for analytics-cannot-read-replica and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-160",
+      "priority": "critical",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9170,
+      "title": "Root cause: analytics cannot read the replica since the rotation",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for inventory-report-never-ran and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-161",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9171,
+      "title": "Root cause: the inventory report has never produced output",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for catalog-latency-sawtooth and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-162",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9172,
+      "title": "Root cause: catalog latency comes in waves",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for analytics-connection-refused and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-163",
+      "priority": "critical",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9173,
+      "title": "Root cause: analytics connections are refused, not slow",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for storefront-homepage-flood and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-164",
+      "priority": "high",
+      "service": "storefront-web",
+      "status": "open",
+      "ticket_id": 9174,
+      "title": "Root cause: the homepage is taking unusual load",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for analytics-recon-never-runs and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-151",
+      "priority": "high",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9175,
+      "title": "Root cause: the nightly reconciliation never runs",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for media-release-outages and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-152",
+      "priority": "medium",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9176,
+      "title": "Root cause: media-service is briefly unavailable on every release",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Perform a root-cause analysis for inventory-replica-missing and report service, fault type and the offending key with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-130",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9177,
+      "title": "Root cause: inventory is one replica short",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-140",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9178,
+      "title": "Implement the payments retry backoff schedule",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-141",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9179,
+      "title": "Implement settlement batch chunking",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-142",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9180,
+      "title": "Implement the search cache key",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-143",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9181,
+      "title": "Implement per-client rate limiting at the edge",
+      "type": "feature"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2801",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9182,
+      "title": "Post the current open-issue list to #eng",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2802",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9183,
+      "title": "Chase the recent high-priority issues in #eng",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2803",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9184,
+      "title": "Mirror priority GitHub issues onto the board",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2804",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9185,
+      "title": "Tell support which open issues came from customers",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2805",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9186,
+      "title": "Empty the Backlog before sprint planning",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2806",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9187,
+      "title": "Clear the Blocked column",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2807",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9188,
+      "title": "How many open priority issues are there?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2808",
+      "priority": "hard",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9189,
+      "title": "How much high-priority work is in flight?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2809",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9190,
+      "title": "Close the tickets that duplicate other trackers",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2810",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9191,
+      "title": "How much unassigned work is still live?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2811",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9192,
+      "title": "How big is the gateway's public surface?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2812",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9193,
+      "title": "Who do we page for the gateway right now?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "DOC-3001",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9194,
+      "title": "Write the gateway latency runbook",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "DOC-3002",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9195,
+      "title": "Write the cluster-fault runbook",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-170",
+      "priority": "critical",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9196,
+      "title": "Gateway latency - stop the bleeding",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-171",
+      "priority": "critical",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9197,
+      "title": "Checkout errors - stop the bleeding",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "ENG-2901",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9198,
+      "title": "The finance export check is failing",
+      "type": "bug"
+    },
+    {
+      "assignee": "",
+      "description": "",
+      "key": "OPS-150",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9199,
+      "title": "Three alarms in twenty minutes - is this one incident or three?",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm 9609 is firing. Identify the responsible service and report the finding with submit_diagnosis. Read-only investigation.",
+      "key": "OPS-116",
+      "priority": "critical",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9200,
+      "title": "Localize alarm 9609 — the error tracker shows nothing",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "Release records disagree about the API gateway. Someone needs to know what is genuinely running in production right now. Answer with the patch number of the running version (for vX.Y.Z, answer Z).",
+      "key": "OPS-206",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9201,
+      "title": "What version of the API gateway is actually running?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Leadership wants the number of customer-facing incidents over the last 7 days (today is day 420, so days 414-420 inclusive).",
+      "key": "OPS-201",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9202,
+      "title": "How many customer-facing incidents in the last 7 days?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "The commerce lead is asking for checkout's current production error rate as a percentage. Sentry and Prometheus give very different numbers.",
+      "key": "OPS-202",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9203,
+      "title": "What is checkout's production error rate?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "The commerce lead wants to know how many genuinely distinct open checkout bugs exist. Bugs get filed in more than one tracker.",
+      "key": "OPS-203",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9204,
+      "title": "How many distinct open checkout bugs do we have?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "For the weekly delivery report: how many deployments reached production in days 414-420, excluding rollbacks?",
+      "key": "OPS-204",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9205,
+      "title": "How many production deployments in the last 7 days?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "A gateway alarm needs an owner and the wiki and the spreadsheet disagree. Who should actually be paged? Answer with the number of the escalation policy's current on-call day, and name the team in your assumptions.",
+      "key": "OPS-205",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9206,
+      "title": "Who owns the API gateway right now?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "For the incident review of the api-gateway latency surge: how many alert firings did that failure produce in total, counting every firing whether or not anyone saw it? Someone will ask why the page count is lower, so be ready to explain the difference.",
+      "key": "OPS-207",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9207,
+      "title": "How many alerts did the gateway incident actually raise?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "payments is failing 4.2% of requests against a 1.0% SLO. The team has proposed four remediations in the incident channel and wants a decision.",
+      "key": "OPS-301",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9208,
+      "title": "Decide the remediation for the payments error rate",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "analytics-worker is being OOMKilled and is in CrashLoopBackOff. Four remediations have been proposed.",
+      "key": "OPS-302",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9209,
+      "title": "Decide the remediation for the analytics crashloop",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "api-gateway p99 is 1030ms against a 250ms SLO and has been since v5.1.0 was promoted. Four remediations have been proposed.",
+      "key": "OPS-303",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9210,
+      "title": "Decide the remediation for the gateway latency surge",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "checkout is failing 5.5% of requests and the rate tracks the instant_refunds flag ramp exactly. Four remediations have been proposed and customers are affected now.",
+      "key": "OPS-304",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9211,
+      "title": "Decide the remediation for the checkout error spike",
+      "type": "incident"
+    },
+    {
+      "assignee": "",
+      "description": "The partner API key was committed to the monorepo, so it must be treated as compromised and rotated in production. Rotation invalidates every existing partner session immediately and cannot be undone - a mistake locks partners out of production until a new key is issued.",
+      "key": "SEC-908",
+      "priority": "critical",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9212,
+      "title": "Rotate the exposed partner API credential",
+      "type": "security"
+    },
+    {
+      "assignee": "",
+      "description": "Is analytics-worker meeting its errors objective?",
+      "key": "SLO-7100",
+      "priority": "medium",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9213,
+      "title": "Is analytics-worker meeting its errors objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is api-gateway meeting its latency objective?",
+      "key": "SLO-7101",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9214,
+      "title": "Is api-gateway meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is catalog meeting its latency objective?",
+      "key": "SLO-7102",
+      "priority": "medium",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9215,
+      "title": "Is catalog meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is checkout meeting its errors objective?",
+      "key": "SLO-7103",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9216,
+      "title": "Is checkout meeting its errors objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is checkout meeting its latency objective?",
+      "key": "SLO-7104",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9217,
+      "title": "Is checkout meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is inventory meeting its errors objective?",
+      "key": "SLO-7105",
+      "priority": "medium",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9218,
+      "title": "Is inventory meeting its errors objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is media-service meeting its latency objective?",
+      "key": "SLO-7106",
+      "priority": "medium",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9219,
+      "title": "Is media-service meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is notifications meeting its errors objective?",
+      "key": "SLO-7107",
+      "priority": "medium",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9220,
+      "title": "Is notifications meeting its errors objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is payments meeting its errors objective?",
+      "key": "SLO-7108",
+      "priority": "medium",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9221,
+      "title": "Is payments meeting its errors objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is payments meeting its latency objective?",
+      "key": "SLO-7109",
+      "priority": "medium",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9222,
+      "title": "Is payments meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is search meeting its latency objective?",
+      "key": "SLO-7110",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9223,
+      "title": "Is search meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is storefront-web meeting its latency objective?",
+      "key": "SLO-7111",
+      "priority": "medium",
+      "service": "storefront-web",
+      "status": "open",
+      "ticket_id": 9224,
+      "title": "Is storefront-web meeting its latency objective?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_rollup_window intermittent, or did it fail for a reason?",
+      "key": "QA-7200",
+      "priority": "medium",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9225,
+      "title": "Is test_rollup_window intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_upstream_timeout intermittent, or did it fail for a reason?",
+      "key": "QA-7201",
+      "priority": "medium",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9226,
+      "title": "Is test_upstream_timeout intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_price_rounding intermittent, or did it fail for a reason?",
+      "key": "QA-7202",
+      "priority": "medium",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9227,
+      "title": "Is test_price_rounding intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_cart_totals intermittent, or did it fail for a reason?",
+      "key": "QA-7203",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9228,
+      "title": "Is test_cart_totals intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_checkout_idempotency intermittent, or did it fail for a reason?",
+      "key": "QA-7204",
+      "priority": "medium",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9229,
+      "title": "Is test_checkout_idempotency intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_reservation_race intermittent, or did it fail for a reason?",
+      "key": "QA-7205",
+      "priority": "medium",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9230,
+      "title": "Is test_reservation_race intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_thumbnail_sizes intermittent, or did it fail for a reason?",
+      "key": "QA-7206",
+      "priority": "medium",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9231,
+      "title": "Is test_thumbnail_sizes intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_template_render intermittent, or did it fail for a reason?",
+      "key": "QA-7207",
+      "priority": "medium",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9232,
+      "title": "Is test_template_render intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_capture_retries intermittent, or did it fail for a reason?",
+      "key": "QA-7208",
+      "priority": "medium",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9233,
+      "title": "Is test_capture_retries intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_index_refresh intermittent, or did it fail for a reason?",
+      "key": "QA-7209",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9234,
+      "title": "Is test_index_refresh intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_ranking intermittent, or did it fail for a reason?",
+      "key": "QA-7210",
+      "priority": "medium",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9235,
+      "title": "Is test_ranking intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is test_cart_selector intermittent, or did it fail for a reason?",
+      "key": "QA-7211",
+      "priority": "medium",
+      "service": "storefront-web",
+      "status": "open",
+      "ticket_id": 9236,
+      "title": "Is test_cart_selector intermittent, or did it fail for a reason?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is catalog still exposed to CVE-2026-22190?",
+      "key": "SEC-7300",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9237,
+      "title": "Is catalog still exposed to CVE-2026-22190?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is payments still exposed to CVE-2026-31337?",
+      "key": "SEC-7301",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9238,
+      "title": "Is payments still exposed to CVE-2026-31337?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is checkout still exposed to CVE-2026-40881?",
+      "key": "SEC-7302",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9239,
+      "title": "Is checkout still exposed to CVE-2026-40881?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Is payments still exposed to CVE-2026-51002?",
+      "key": "SEC-7303",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9240,
+      "title": "Is payments still exposed to CVE-2026-51002?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "key": "SPAN-7400",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9241,
+      "title": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "key": "SPAN-7401",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9242,
+      "title": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "key": "SPAN-7402",
+      "priority": "high",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9243,
+      "title": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "key": "SPAN-7403",
+      "priority": "high",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9244,
+      "title": "Alarm on api-gateway - is api-gateway where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on checkout - is checkout where the fault is?",
+      "key": "SPAN-7404",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9245,
+      "title": "Alarm on checkout - is checkout where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on checkout - is checkout where the fault is?",
+      "key": "SPAN-7405",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9246,
+      "title": "Alarm on checkout - is checkout where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Alarm on payments - is payments where the fault is?",
+      "key": "SPAN-7406",
+      "priority": "high",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9247,
+      "title": "Alarm on payments - is payments where the fault is?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: the numbers in this morning's report do not add up",
+      "key": "SUP-7500",
+      "priority": "high",
+      "service": "analytics-worker",
+      "status": "open",
+      "ticket_id": 9248,
+      "title": "Customer report: the numbers in this morning's report do not add up",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: the whole site feels slow today, every page of it",
+      "key": "SUP-7501",
+      "priority": "high",
+      "service": "api-gateway",
+      "status": "open",
+      "ticket_id": 9249,
+      "title": "Customer report: the whole site feels slow today, every page of it",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: the product page loads but the price takes ages to s",
+      "key": "SUP-7502",
+      "priority": "high",
+      "service": "catalog",
+      "status": "open",
+      "ticket_id": 9250,
+      "title": "Customer report: the product page loads but the price takes ages to s",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: I can put things in the basket but I cannot finish b",
+      "key": "SUP-7503",
+      "priority": "high",
+      "service": "checkout",
+      "status": "open",
+      "ticket_id": 9251,
+      "title": "Customer report: I can put things in the basket but I cannot finish b",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: it lets me order something and then says it is unava",
+      "key": "SUP-7504",
+      "priority": "high",
+      "service": "inventory",
+      "status": "open",
+      "ticket_id": 9252,
+      "title": "Customer report: it lets me order something and then says it is unava",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: the pictures take forever to appear on product pages",
+      "key": "SUP-7505",
+      "priority": "high",
+      "service": "media-service",
+      "status": "open",
+      "ticket_id": 9253,
+      "title": "Customer report: the pictures take forever to appear on product pages",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: I bought something an hour ago and still have no ema",
+      "key": "SUP-7506",
+      "priority": "high",
+      "service": "notifications",
+      "status": "open",
+      "ticket_id": 9254,
+      "title": "Customer report: I bought something an hour ago and still have no ema",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: my card keeps getting refused at the last step, and ",
+      "key": "SUP-7507",
+      "priority": "high",
+      "service": "payments",
+      "status": "open",
+      "ticket_id": 9255,
+      "title": "Customer report: my card keeps getting refused at the last step, and ",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: I type in the box and wait, and I gave up before any",
+      "key": "SUP-7508",
+      "priority": "high",
+      "service": "search",
+      "status": "open",
+      "ticket_id": 9256,
+      "title": "Customer report: I type in the box and wait, and I gave up before any",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Customer report: someone mentioned the site felt sluggish yesterday",
+      "key": "SUP-7509",
+      "priority": "high",
+      "service": "storefront-web",
+      "status": "open",
+      "ticket_id": 9257,
+      "title": "Customer report: someone mentioned the site felt sluggish yesterday",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7600",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9258,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7601",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9259,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7602",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9260,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7603",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9261,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7604",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9262,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7605",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9263,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7606",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9264,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7607",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9265,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7608",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9266,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7609",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9267,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7610",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9268,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Three alarms at once - one incident or three?",
+      "key": "MULTI-7611",
+      "priority": "critical",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9269,
+      "title": "Three alarms at once - one incident or three?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open and labelled 'bug'",
+      "key": "W6-0000",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9270,
+      "title": "Report the issues that are open and labelled 'bug'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open and labelled 'chore'",
+      "key": "W6-0001",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9271,
+      "title": "Mirror the issues that are open and labelled 'chore'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open and labelled 'customer-report'?",
+      "key": "W6-0002",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9272,
+      "title": "How many issues are open and labelled 'customer-report'?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open and labelled 'docs'",
+      "key": "W6-0003",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9273,
+      "title": "Report the issues that are open and labelled 'docs'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open and labelled 'enhancement'",
+      "key": "W6-0004",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9274,
+      "title": "Mirror the issues that are open and labelled 'enhancement'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open and labelled 'priority'?",
+      "key": "W6-0005",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9275,
+      "title": "How many issues are open and labelled 'priority'?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open and labelled 'regression'",
+      "key": "W6-0006",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9276,
+      "title": "Report the issues that are open and labelled 'regression'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open and labelled 'security'",
+      "key": "W6-0007",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9277,
+      "title": "Mirror the issues that are open and labelled 'security'",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open in novacart/commerce?",
+      "key": "W6-0008",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9278,
+      "title": "How many issues are open in novacart/commerce?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open in novacart/data",
+      "key": "W6-0009",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9279,
+      "title": "Report the issues that are open in novacart/data",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open in novacart/growth",
+      "key": "W6-0010",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9280,
+      "title": "Mirror the issues that are open in novacart/growth",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open in novacart/platform?",
+      "key": "W6-0011",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9281,
+      "title": "How many issues are open in novacart/platform?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open in novacart/storefront",
+      "key": "W6-0012",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9282,
+      "title": "Report the issues that are open in novacart/storefront",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open and raised on day 404 or later",
+      "key": "W6-0013",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9283,
+      "title": "Mirror the issues that are open and raised on day 404 or later",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open and raised on day 410 or later?",
+      "key": "W6-0014",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9284,
+      "title": "How many issues are open and raised on day 410 or later?",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Report the issues that are open and raised on day 416 or later",
+      "key": "W6-0015",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9285,
+      "title": "Report the issues that are open and raised on day 416 or later",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "Mirror the issues that are open, labelled 'priority', and raised on day 404 or later",
+      "key": "W6-0016",
+      "priority": "high",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9286,
+      "title": "Mirror the issues that are open, labelled 'priority', and raised on day 404 or later",
+      "type": "task"
+    },
+    {
+      "assignee": "",
+      "description": "How many issues are open, labelled 'regression', and raised on day 404 or later?",
+      "key": "W6-0017",
+      "priority": "medium",
+      "service": "",
+      "status": "open",
+      "ticket_id": 9287,
+      "title": "How many issues are open, labelled 'regression', and raised on day 404 or later?",
+      "type": "task"
+    }
+  ],
+  "source": "the current work-item population"
+}

task_files/dob100-038-port-count-inflight-work/material/11-the-linked-planning-tracker.json

@@ -0,0 +1,38 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "state": "In Progress"
+  },
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-38",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-api-gateway",
+      "title": "2 engineering-portfolio automation replicas reserved for the catalog freeze until 2026-03-08; early release needs incident-commander approval and a USD 1800 re-provisioning charge (DOB-038)"
+    },
+    {
+      "created_day": 411,
+      "identifier": "GRW-88",
+      "label": "bug",
+      "priority": 1,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Checkout slow at peak — customers dropping off"
+    },
+    {
+      "created_day": 416,
+      "identifier": "GRW-97",
+      "label": "bug,performance",
+      "priority": 2,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Product images load from origin, not CDN"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-038-port-count-inflight-work/material/12-the-deployment-ledger.json

@@ -0,0 +1,169 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "canary_percent": 100,
+      "deployment_id": 9272,
+      "environment": "production",
+      "service": "analytics-worker",
+      "status": "succeeded",
+      "version": "v2.1.7"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9271,
+      "environment": "staging",
+      "service": "analytics-worker",
+      "status": "succeeded",
+      "version": "v2.1.7"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9270,
+      "environment": "production",
+      "service": "media-service",
+      "status": "succeeded",
+      "version": "v0.9.4"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9269,
+      "environment": "staging",
+      "service": "media-service",
+      "status": "succeeded",
+      "version": "v0.9.4"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9268,
+      "environment": "production",
+      "service": "inventory",
+      "status": "succeeded",
+      "version": "v4.3.1"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9267,
+      "environment": "staging",
+      "service": "inventory",
+      "status": "succeeded",
+      "version": "v4.3.1"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9266,
+      "environment": "production",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.1.0"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9265,
+      "environment": "staging",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.1.0"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9264,
+      "environment": "production",
+      "service": "search",
+      "status": "succeeded",
+      "version": "v3.0.5"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9263,
+      "environment": "staging",
+      "service": "search",
+      "status": "succeeded",
+      "version": "v3.0.5"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9262,
+      "environment": "production",
+      "service": "notifications",
+      "status": "succeeded",
+      "version": "v1.4.8"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9261,
+      "environment": "staging",
+      "service": "notifications",
+      "status": "succeeded",
+      "version": "v1.4.8"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9260,
+      "environment": "production",
+      "service": "payments",
+      "status": "succeeded",
+      "version": "v2.7.0"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9259,
+      "environment": "staging",
+      "service": "payments",
+      "status": "succeeded",
+      "version": "v2.7.0"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9258,
+      "environment": "production",
+      "service": "checkout",
+      "status": "succeeded",
+      "version": "v2.6.3"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9257,
+      "environment": "staging",
+      "service": "checkout",
+      "status": "succeeded",
+      "version": "v2.6.3"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9256,
+      "environment": "production",
+      "service": "catalog",
+      "status": "succeeded",
+      "version": "v1.9.2"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9255,
+      "environment": "staging",
+      "service": "catalog",
+      "status": "succeeded",
+      "version": "v1.9.2"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9254,
+      "environment": "production",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.0.9"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9253,
+      "environment": "staging",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.0.9"
+    }
+  ],
+  "source": "the deployment ledger"
+}

task_files/dob100-038-port-count-inflight-work/material/13-the-employee-work-item.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "ENG-2808"
+  },
+  "records": {
+    "assignee": "",
+    "description": "",
+    "key": "ENG-2808",
+    "priority": "hard",
+    "service": "",
+    "status": "open",
+    "ticket_id": 9189,
+    "title": "How much high-priority work is in flight?",
+    "type": "task"
+  },
+  "source": "the employee work item"
+}

task_files/dob100-038-port-count-inflight-work/material/14-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 14038
+  },
+  "records": {
+    "body": "Change-readiness standard for DOB-038 (engineering-portfolio automation), effective under OPS-CONTROL-2026.03. Before the engineering-portfolio automation cutover is declared ready, the production pool must hold 2 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-038; replicas reserved for another team's freeze in the Linear capacity register (CAP-38) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-38) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-38. Record the plan as the reconciliation answer to question DOB-038-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
+    "last_updated_day": 420,
+    "page_id": 14038,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-038 change-readiness standard for engineering-portfolio automation"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-038-port-count-inflight-work/material/15-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "VEND-38"
+  },
+  "records": {
+    "assignee": "procurement",
+    "component": "api-gateway",
+    "created_day": 416,
+    "issue_type": "Vendor Order",
+    "key": "VEND-38",
+    "links": [],
+    "priority": "Medium",
+    "project": "VEND",
+    "resolution": "Confirmed",
+    "status": "Done",
+    "summary": "CloudCap capacity order for DOB-038: 2 engineering-portfolio automation replicas, standard delivery 2026-03-07, expedited delivery 2026-03-04 for USD 1050",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-038-port-count-inflight-work/material/16-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "CHG-38"
+  },
+  "records": {
+    "assignee": "change-advisory",
+    "component": "api-gateway",
+    "created_day": 417,
+    "issue_type": "Change",
+    "key": "CHG-38",
+    "links": [],
+    "priority": "Medium",
+    "project": "CHG",
+    "resolution": "Approved",
+    "status": "Done",
+    "summary": "Change approval CHG-38 for DOB-038: the standard and expedited CloudCap capacity plans for engineering-portfolio automation are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-038-port-count-inflight-work/material/17-the-linked-planning-tracker.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "team": "team-api-gateway"
+  },
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-38",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-api-gateway",
+      "title": "2 engineering-portfolio automation replicas reserved for the catalog freeze until 2026-03-08; early release needs incident-commander approval and a USD 1800 re-provisioning charge (DOB-038)"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-038-port-count-inflight-work/material/18-customer-status-history.json

@@ -0,0 +1,43 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "since_day": 330
+  },
+  "records": [
+    {
+      "impact": "major",
+      "linked_incident": 5101,
+      "post_id": 7001,
+      "published_day": 412,
+      "state": "resolved",
+      "title": "Degraded checkout performance"
+    },
+    {
+      "impact": "minor",
+      "linked_incident": 5102,
+      "post_id": 7002,
+      "published_day": 415,
+      "state": "monitoring",
+      "title": "Elevated error rates on payments"
+    },
+    {
+      "impact": "major",
+      "linked_incident": 5103,
+      "post_id": 7003,
+      "published_day": 417,
+      "state": "resolved",
+      "title": "API latency affecting some customers"
+    },
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13038,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-038: engineering-portfolio automation cutover scheduled for 2026-03-05"
+    }
+  ],
+  "source": "customer-status history"
+}

task_files/dob100-038-port-count-inflight-work/material/19-the-current-owner-register.json

@@ -0,0 +1,57 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 1,
+      "service_label": "Checkout (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 2,
+      "service_label": "Payments (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 210,
+      "owning_team": "Discovery Squad",
+      "row_id": 3,
+      "service_label": "Search (growth)",
+      "slack_channel": "#growth",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 180,
+      "owning_team": "Edge Team",
+      "row_id": 4,
+      "service_label": "Gateway (platform)",
+      "slack_channel": "#edge",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 355,
+      "owning_team": "Commerce Platform",
+      "row_id": 5,
+      "service_label": "Inventory (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 419,
+      "owning_team": "team-api-gateway",
+      "row_id": 12038,
+      "service_label": "api-gateway",
+      "slack_channel": "case-038-api-gateway",
+      "week_start": "monday"
+    }
+  ],
+  "source": "the current owner register"
+}

task_files/dob100-038-port-count-inflight-work/material/20-the-pagerduty-service-catalog.json

@@ -0,0 +1,39 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-038",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "checkout-api",
+      "pd_service_id": "PSVC001",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "payments-api",
+      "pd_service_id": "PSVC002",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Platform",
+      "name": "edge-gateway",
+      "pd_service_id": "PSVC003",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Growth",
+      "name": "search-svc",
+      "pd_service_id": "PSVC004",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "inventory-api",
+      "pd_service_id": "PSVC005",
+      "status": "active"
+    }
+  ],
+  "source": "the PagerDuty service catalog"
+}

task_files/dob100-039-port-count-unowned-work/01-employee-request.md

@@ -1 +1 @@
-A release-train checkpoint is waiting on a defensible service-state conclusion. ENG-2810 — How much unassigned work is still live? Planning wants to know how much live work has nobody on it: how many tickets are unassigned and not already finished? Give the team the number and cite the live records that support it., and state in your assumptions how you treated finished tickets - an unassigned ticket that is already done needs no owner, and counting it overstates the problem. The work item is DOB-039 for search. Its business boundary is index freshness, query relevance, cache behavior, and shopper discovery latency. Reconcile current authority with live state, make only supported changes, and leave a case-room handoff that you have reopened and verified.
+How much unassigned work is still live? Planning wants to know how much live work has nobody on it: how many tickets are unassigned and not already finished? Give the requesting team the supported result and cite the governing records., and state in your assumptions how you treated finished tickets - an unassigned ticket that is already done needs no owner, and counting it overstates the problem. For engineering work portfolio, the affected business boundary includes tracker identity, status, ownership, duplicate control, and communication to the teams acting on the resulting population. Establish which source governs the decision, complete the requested coordination, and make any unresolved exception visible to its owner. The cross-system outcome is scheduled through engineering-portfolio automation for 2026-03-05, so scope and execution readiness belong in one decision. Which of the available capacity paths is actually supportable once protected load, delivery commitments, change windows, cost, and approval authority are taken seriously? Record the realistic date and any shortfall.

task_files/dob100-039-port-count-unowned-work/02-jira-work-item.csv

@@ -1,2 +1,2 @@
 assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
-on-call,search,94,Task,DOB-039,High,DOB,,In Progress,ENG-2810 — How much unassigned work is still live?,100
+on-call,api-gateway,414,Task,DOB-039,High,DOB,,In Progress,ENG-2810 — How much unassigned work is still live?,420

task_files/dob100-039-port-count-unowned-work/04-github-issue.json

@@ -1,8 +1,8 @@
 {
-  "created_day": 95,
+  "created_day": 415,
   "labels": "cross_system,needs-correlation",
   "number": 9039,
-  "repo": "novacart/search",
+  "repo": "novacart/api-gateway",
   "state": "open",
   "title": "Operational evidence for DOB-039"
 }

task_files/dob100-039-port-count-unowned-work/05-current-operating-control.pdf

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+T* (identity across Jira and the linked GitHub issue, compare the case-room report with live operational) Tj
+T* (records, follow task-specific approval and rollout controls, and verify writes from the system of) Tj
+T* (record. This page defines evidence precedence; it does not contain the task's conclusion. Change) Tj
+T* (windows for engineering-portfolio automation: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at) Tj
+T* (14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order) Tj
+T* (VEND-39 and change approval CHG-39 are the authoritative records for the cutover capacity plan.) Tj
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task_files/dob100-039-port-count-unowned-work/07-case-room-thread.json

@@ -2,19 +2,25 @@
   {
     "author": "release-manager",
     "body": "Please resolve DOB-039. The Jira state is only intake; confirm the live systems.",
-    "channel": "case-039-search",
+    "channel": "case-039-api-gateway",
     "message_id": 7
   },
   {
     "author": "on-call",
-    "body": "For search, the first signal may be symptomatic. Check the linked records before changing production.",
-    "channel": "case-039-search",
+    "body": "For api-gateway, the first signal may be symptomatic. Check the linked records before changing production.",
+    "channel": "case-039-api-gateway",
     "message_id": 8
   },
   {
     "author": "former-owner",
     "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
-    "channel": "case-039-search",
+    "channel": "case-039-api-gateway",
     "message_id": 9
+  },
+  {
+    "author": "customer-success",
+    "body": "The engineering-portfolio automation cutover is committed for 2026-03-05; please state in the handoff whether the capacity plan lands on time and what it costs.",
+    "channel": "case-039-api-gateway",
+    "message_id": 10
   }
 ]

task_files/dob100-039-port-count-unowned-work/08-pagerduty-change-events.csv

@@ -1,2 +1,3 @@
 change_id,day,pd_service_id,summary
-4,99,PD-DOB-039,DOB-039 intake evidence for search; outcome not yet established
+4,419,PD-DOB-039,DOB-039 intake evidence for api-gateway; outcome not yet established
+5,418,PD-DOB-039,Scaled the engineering-portfolio automation production pool to 7 replicas across 2 zones (DOB-039 capacity baseline)

task_files/dob100-039-port-count-unowned-work/15-slo-export.csv

@@ -1,2 +1,2 @@
 case_id,description,metric,service,slo_id,threshold
-DOB-039,Search p99 under 300ms.,latency_p99_ms,search,9502,300.0
+DOB-039,Gateway p99 under 250ms.,latency_p99_ms,api-gateway,9504,250.0

task_files/dob100-039-port-count-unowned-work/16-metrics-export.csv

@@ -1,3 +1,3 @@
 case_id,environment,metric,service,value
-DOB-039,production,error_rate_pct,search,0.1
-DOB-039,production,latency_p99_ms,search,850.0
+DOB-039,production,error_rate_pct,api-gateway,0.2
+DOB-039,production,latency_p99_ms,api-gateway,1030.0

task_files/dob100-039-port-count-unowned-work/17-observability-log-slice.log

@@ -1 +1,2 @@
-{"case_id": "DOB-039", "environment": "production", "level": "WARN", "log_id": 9013, "message": "query cache disabled (cache_enabled=false); every request is hitting the primary index", "service": "search"}
+{"case_id": "DOB-039", "environment": "production", "level": "ERROR", "log_id": 9014, "message": "p99 latency 1030ms; regression began immediately after deploy v5.1.0 (upstream_pool_reuse=false: connections created per request and never released)", "service": "api-gateway"}
+{"case_id": "DOB-039", "environment": "production", "level": "INFO", "log_id": 9023, "message": "traffic split: /v1/orders 100%, /v2/orders 0%; /internal/debug reachable without auth", "service": "api-gateway"}

task_files/dob100-039-port-count-unowned-work/19-kubernetes-pods.yaml

@@ -1,4 +1,3 @@
 case_id: DOB-039
 items:
-  - {"image_tag": "v3.0.5", "memory_limit_mb": 1024, "memory_usage_mb": 700, "namespace": "production", "node": "node-a2", "pending_reason": "", "phase": "Running", "pod": "search-3a7b-dd44", "restarts": 0, "service": "search"}
-  - {"image_tag": "v3.0.5", "memory_limit_mb": 2048, "memory_usage_mb": 0, "namespace": "production", "node": "", "pending_reason": "0/4 nodes are available: 4 node(s) didn't match Pod's node affinity/selector (accelerator=gpu-a100)", "phase": "Pending", "pod": "search-reindex-8c2a-gg77", "restarts": 0, "service": "search"}
+  - {"image_tag": "v5.0.9", "memory_limit_mb": 1024, "memory_usage_mb": 610, "namespace": "production", "node": "node-a2", "pending_reason": "", "phase": "Running", "pod": "api-gateway-9f2e-cc33", "restarts": 1, "service": "api-gateway"}

task_files/dob100-039-port-count-unowned-work/21-deployment-history.json

@@ -3,19 +3,35 @@
   "deployments": [
     {
       "canary_percent": 100,
-      "deployment_id": 9263,
+      "deployment_id": 9253,
       "environment": "staging",
-      "service": "search",
+      "service": "api-gateway",
       "status": "succeeded",
-      "version": "v3.0.5"
+      "version": "v5.0.9"
     },
     {
       "canary_percent": 100,
-      "deployment_id": 9264,
+      "deployment_id": 9254,
       "environment": "production",
-      "service": "search",
+      "service": "api-gateway",
       "status": "succeeded",
-      "version": "v3.0.5"
+      "version": "v5.0.9"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9265,
+      "environment": "staging",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.1.0"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9266,
+      "environment": "production",
+      "service": "api-gateway",
+      "status": "succeeded",
+      "version": "v5.1.0"
     }
   ]
 }

task_files/dob100-039-port-count-unowned-work/22-ci-runs.csv

@@ -1,3 +1,2 @@
 case_id,detail,pr_number,run_id,service,status
-DOB-039,all checks passed,,9,search,passed
-DOB-039,intermittent failure: test_index_refresh (rerun may pass),,10,search,failed
+DOB-039,all checks passed,9201,1,api-gateway,passed

task_files/dob100-039-port-count-unowned-work/23-pull-request-context.json

@@ -1,4 +1,15 @@
 {
   "case_id": "DOB-039",
-  "pull_requests": []
+  "pull_requests": [
+    {
+      "author": "Priya Nair",
+      "body": "Perf: new upstream pool.",
+      "merged_version": "v5.1.0",
+      "number": 9201,
+      "service": "api-gateway",
+      "status": "merged",
+      "ticket_key": "",
+      "title": "Connection pool rewrite"
+    }
+  ]
 }

task_files/dob100-039-port-count-unowned-work/28-change-readiness-standard.pdf

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+T* (production pool must hold 3 healthy serving replicas in every production zone. The zone count and) Tj
+T* (the current pool size are the PagerDuty scale record for PD-DOB-039; replicas reserved for another) Tj
+T* (team's freeze in the Linear capacity register \(CAP-39\) are not usable. Any shortfall is covered only) Tj
+T* (by confirmed CloudCap capacity \(Jira order VEND-39\) and becomes effective in the next published) Tj
+T* (change window on the current operating control page. Plan selection: choose the lowest-cost) Tj
+T* (authorised plan whose completion is on or before the customer cutover date published on the status) Tj
+T* (page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall) Tj
+T* (honestly as LATE. Releasing reserved capacity or working outside a change window needs) Tj
+T* (incident-commander approval beyond change approval CHG-39. Record the plan as the reconciliation) Tj
+T* (answer to question DOB-039-capacity-plan: a JSON object with the keys business_need_date,) Tj
+T* (replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas,) Tj
+T* (usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date,) Tj
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task_files/dob100-039-port-count-unowned-work/29-vendor-capacity-order.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+procurement,api-gateway,416,Vendor Order,VEND-39,Medium,VEND,Confirmed,Done,"CloudCap capacity order for DOB-039: 2 engineering-portfolio automation replicas, standard delivery 2026-03-05, expedited delivery 2026-03-04 for USD 1200",419

task_files/dob100-039-port-count-unowned-work/30-change-approval-record.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+change-advisory,api-gateway,417,Change,CHG-39,Medium,CHG,Approved,Done,Change approval CHG-39 for DOB-039: the standard and expedited CloudCap capacity plans for engineering-portfolio automation are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved,419

task_files/dob100-039-port-count-unowned-work/31-capacity-reservation-register.json

@@ -0,0 +1,14 @@
+{
+  "case_id": "DOB-039",
+  "issues": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-39",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-api-gateway",
+      "title": "3 engineering-portfolio automation replicas reserved for the catalog freeze until 2026-03-08; early release needs incident-commander approval and a USD 2000 re-provisioning charge (DOB-039)"
+    }
+  ]
+}

task_files/dob100-039-port-count-unowned-work/32-customer-cutover-notice.json

@@ -0,0 +1,13 @@
+{
+  "case_id": "DOB-039",
+  "posts": [
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13039,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-039: engineering-portfolio automation cutover scheduled for 2026-03-05"
+    }
+  ]
+}

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+}

task_files/dob100-039-port-count-unowned-work/material/01-the-authoritative-jira-work-item.json

@@ -0,0 +1,28 @@
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+}

task_files/dob100-039-port-count-unowned-work/material/02-the-cross-tracker-link-registry.json

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task_files/dob100-039-port-count-unowned-work/material/03-the-linked-github-issue-population.json

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task_files/dob100-039-port-count-unowned-work/material/04-the-operating-control-index.json

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+    {
+      "last_updated_day": 420,
+      "page_id": 10039,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-039 current operating control"
+    },
+    {
+      "last_updated_day": 310,
+      "page_id": 11039,
+      "space": "OPS",
+      "stale": 1,
+      "title": "DOB-039 retired shortcut note"
+    },
+    {
+      "last_updated_day": 420,
+      "page_id": 14039,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-039 change-readiness standard for engineering-portfolio automation"
+    }
+  ],
+  "source": "the operating-control index"
+}

task_files/dob100-039-port-count-unowned-work/material/05-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-039",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 10039
+  },
+  "records": {
+    "body": "Control OPS-CONTROL-2026.03 is effective for DOB-039 and supersedes OPS-CONTROL-2025.11. Establish identity across Jira and the linked GitHub issue, compare the case-room report with live operational records, follow task-specific approval and rollout controls, and verify writes from the system of record. This page defines evidence precedence; it does not contain the task's conclusion. Change windows for engineering-portfolio automation: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at 14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order VEND-39 and change approval CHG-39 are the authoritative records for the cutover capacity plan.",
+    "last_updated_day": 420,
+    "page_id": 10039,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-039 current operating control"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-039-port-count-unowned-work/material/06-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-039",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 11039
+  },
+  "records": {
+    "body": "Retired control OPS-CONTROL-2025.11 for DOB-039. This draft recommends trusting the first alert and closing the tracker after a single-system check. It is retained for audit history and was superseded by OPS-CONTROL-2026.03.",
+    "last_updated_day": 310,
+    "page_id": 11039,
+    "space": "OPS",
+    "stale": 1,
+    "title": "DOB-039 retired shortcut note"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-039-port-count-unowned-work/material/07-the-case-room-conversation.json

@@ -0,0 +1,36 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-039",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "channel": "case-039-api-gateway",
+    "limit": 50
+  },
+  "records": [
+    {
+      "author": "customer-success",
+      "body": "The engineering-portfolio automation cutover is committed for 2026-03-05; please state in the handoff whether the capacity plan lands on time and what it costs.",
+      "channel": "case-039-api-gateway",
+      "message_id": 10
+    },
+    {
+      "author": "former-owner",
+      "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
+      "channel": "case-039-api-gateway",
+      "message_id": 9
+    },
+    {
+      "author": "on-call",
+      "body": "For api-gateway, the first signal may be symptomatic. Check the linked records before changing production.",
+      "channel": "case-039-api-gateway",
+      "message_id": 8
+    },
+    {
+      "author": "release-manager",
+      "body": "Please resolve DOB-039. The Jira state is only intake; confirm the live systems.",
+      "channel": "case-039-api-gateway",
+      "message_id": 7
+    }
+  ],
+  "source": "the case-room conversation"
+}

task_files/dob100-039-port-count-unowned-work/material/08-the-linked-planning-tracker.json

@@ -0,0 +1,54 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-039",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-39",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-api-gateway",
+      "title": "3 engineering-portfolio automation replicas reserved for the catalog freeze until 2026-03-08; early release needs incident-commander approval and a USD 2000 re-provisioning charge (DOB-039)"
+    },
+    {
+      "created_day": 411,
+      "identifier": "GRW-88",
+      "label": "bug",
+      "priority": 1,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Checkout slow at peak — customers dropping off"
+    },
+    {
+      "created_day": 408,
+      "identifier": "GRW-91",
+      "label": "bug",
+      "priority": 3,
+      "state": "Todo",
+      "team": "Growth",
+      "title": "Search shows stale products after reindex"
+    },
+    {
+      "created_day": 417,
+      "identifier": "GRW-95",
+      "label": "bug",
+      "priority": 4,
+      "state": "Todo",
+      "team": "Growth",
+      "title": "Autocomplete flickers on slow connections"
+    },
+    {
+      "created_day": 416,
+      "identifier": "GRW-97",
+      "label": "bug,performance",
+      "priority": 2,
+      "state": "In Progress",
+      "team": "Growth",
+      "title": "Product images load from origin, not CDN"
+    }
+  ],
+  "source": "the linked planning tracker"
+}