Publish DevOpsBench-100 v3.2.4 realism release (part 12)

100 exact Harbor-bound SRE workflows with coherent employee requests, deep evidence, and deterministic state verification.

task_files/dob100-052-express-checkout/material/09-the-pagerduty-change-event-history.json

@@ -0,0 +1,24 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "pd_service_id": "PD-DOB-052",
+    "since_day": 330
+  },
+  "records": [
+    {
+      "change_id": 5,
+      "day": 418,
+      "pd_service_id": "PD-DOB-052",
+      "summary": "Scaled the checkout production pool to 12 replicas across 3 zones (DOB-052 capacity baseline)"
+    },
+    {
+      "change_id": 4,
+      "day": 419,
+      "pd_service_id": "PD-DOB-052",
+      "summary": "DOB-052 intake evidence for checkout; outcome not yet established"
+    }
+  ],
+  "source": "the PagerDuty change-event history"
+}

task_files/dob100-052-express-checkout/material/10-live-feature-exposure.json

@@ -0,0 +1,47 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "checkout"
+  },
+  "records": [
+    {
+      "description": "Checkout redesign, fully rolled out last quarter; stale flag.",
+      "enabled": 1,
+      "environment": "production",
+      "flag_id": 9307,
+      "key": "checkout_v2_layout",
+      "rollout_percent": 100,
+      "service": "checkout"
+    },
+    {
+      "description": "Checkout redesign, fully rolled out last quarter; stale flag.",
+      "enabled": 1,
+      "environment": "staging",
+      "flag_id": 9308,
+      "key": "checkout_v2_layout",
+      "rollout_percent": 100,
+      "service": "checkout"
+    },
+    {
+      "description": "Pilot: refund immediately at checkout instead of async batch.",
+      "enabled": 1,
+      "environment": "production",
+      "flag_id": 9301,
+      "key": "instant_refunds",
+      "rollout_percent": 100,
+      "service": "checkout"
+    },
+    {
+      "description": "Pilot: refund immediately at checkout instead of async batch.",
+      "enabled": 1,
+      "environment": "staging",
+      "flag_id": 9302,
+      "key": "instant_refunds",
+      "rollout_percent": 100,
+      "service": "checkout"
+    }
+  ],
+  "source": "live feature exposure"
+}

task_files/dob100-052-express-checkout/material/11-the-served-api-surface.json

@@ -0,0 +1,123 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "api-gateway"
+  },
+  "records": [
+    {
+      "path": "/internal/debug",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/internal/metrics",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/auth",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/checkout",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/inventory",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/media",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/notify",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/orders",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v1/search",
+      "production_status": "active",
+      "production_traffic_percent": 100,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/auth",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/checkout",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/inventory",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/media",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/notify",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/orders",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    },
+    {
+      "path": "/v2/search",
+      "production_status": "active",
+      "production_traffic_percent": 0,
+      "repo_status": "active",
+      "service": "api-gateway"
+    }
+  ],
+  "source": "the served API surface"
+}

task_files/dob100-052-express-checkout/material/12-the-executable-test-contract.json

@@ -0,0 +1,27 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "checkout"
+  },
+  "records": [
+    {
+      "name": "test_cart_totals",
+      "quarantined": 0,
+      "service": "checkout",
+      "status": "passing",
+      "suite": "unit",
+      "test_id": 9901
+    },
+    {
+      "name": "test_checkout_idempotency",
+      "quarantined": 0,
+      "service": "checkout",
+      "status": "flaky",
+      "suite": "integration",
+      "test_id": 9902
+    }
+  ],
+  "source": "the executable test contract"
+}

task_files/dob100-052-express-checkout/material/13-the-deployment-ledger.json

@@ -0,0 +1,27 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "checkout"
+  },
+  "records": [
+    {
+      "canary_percent": 100,
+      "deployment_id": 9258,
+      "environment": "production",
+      "service": "checkout",
+      "status": "succeeded",
+      "version": "v2.6.3"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9257,
+      "environment": "staging",
+      "service": "checkout",
+      "status": "succeeded",
+      "version": "v2.6.3"
+    }
+  ],
+  "source": "the deployment ledger"
+}

task_files/dob100-052-express-checkout/material/14-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 14052
+  },
+  "records": {
+    "body": "Change-readiness standard for DOB-052 (checkout), effective under OPS-CONTROL-2026.03. Before the checkout cutover is declared ready, the production pool must hold 4 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-052; replicas reserved for another team's freeze in the Linear capacity register (CAP-52) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-52) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-52. Record the plan as the reconciliation answer to question DOB-052-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
+    "last_updated_day": 420,
+    "page_id": 14052,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-052 change-readiness standard for checkout"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-052-express-checkout/material/15-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "VEND-52"
+  },
+  "records": {
+    "assignee": "procurement",
+    "component": "checkout",
+    "created_day": 416,
+    "issue_type": "Vendor Order",
+    "key": "VEND-52",
+    "links": [],
+    "priority": "Medium",
+    "project": "VEND",
+    "resolution": "Confirmed",
+    "status": "Done",
+    "summary": "CloudCap capacity order for DOB-052: 3 checkout replicas, standard delivery 2026-03-06, expedited delivery 2026-03-04 for USD 1050",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-052-express-checkout/material/16-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "CHG-52"
+  },
+  "records": {
+    "assignee": "change-advisory",
+    "component": "checkout",
+    "created_day": 417,
+    "issue_type": "Change",
+    "key": "CHG-52",
+    "links": [],
+    "priority": "Medium",
+    "project": "CHG",
+    "resolution": "Approved",
+    "status": "Done",
+    "summary": "Change approval CHG-52 for DOB-052: the standard and expedited CloudCap capacity plans for checkout are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-052-express-checkout/material/17-the-linked-planning-tracker.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "team": "team-checkout"
+  },
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-52",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-checkout",
+      "title": "3 checkout replicas reserved for the media-service freeze until 2026-03-11; early release needs incident-commander approval and a USD 1600 re-provisioning charge (DOB-052)"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-052-express-checkout/material/18-customer-status-history.json

@@ -0,0 +1,43 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "since_day": 330
+  },
+  "records": [
+    {
+      "impact": "major",
+      "linked_incident": 5101,
+      "post_id": 7001,
+      "published_day": 412,
+      "state": "resolved",
+      "title": "Degraded checkout performance"
+    },
+    {
+      "impact": "minor",
+      "linked_incident": 5102,
+      "post_id": 7002,
+      "published_day": 415,
+      "state": "monitoring",
+      "title": "Elevated error rates on payments"
+    },
+    {
+      "impact": "major",
+      "linked_incident": 5103,
+      "post_id": 7003,
+      "published_day": 417,
+      "state": "resolved",
+      "title": "API latency affecting some customers"
+    },
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13052,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-052: checkout cutover scheduled for 2026-03-08"
+    }
+  ],
+  "source": "customer-status history"
+}

task_files/dob100-052-express-checkout/material/19-the-current-owner-register.json

@@ -0,0 +1,57 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 1,
+      "service_label": "Checkout (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 2,
+      "service_label": "Payments (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 210,
+      "owning_team": "Discovery Squad",
+      "row_id": 3,
+      "service_label": "Search (growth)",
+      "slack_channel": "#growth",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 180,
+      "owning_team": "Edge Team",
+      "row_id": 4,
+      "service_label": "Gateway (platform)",
+      "slack_channel": "#edge",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 355,
+      "owning_team": "Commerce Platform",
+      "row_id": 5,
+      "service_label": "Inventory (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 419,
+      "owning_team": "team-checkout",
+      "row_id": 12052,
+      "service_label": "checkout",
+      "slack_channel": "case-052-checkout",
+      "week_start": "monday"
+    }
+  ],
+  "source": "the current owner register"
+}

task_files/dob100-052-express-checkout/material/20-the-pagerduty-service-catalog.json

@@ -0,0 +1,39 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-052",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "checkout-api",
+      "pd_service_id": "PSVC001",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "payments-api",
+      "pd_service_id": "PSVC002",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Platform",
+      "name": "edge-gateway",
+      "pd_service_id": "PSVC003",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Growth",
+      "name": "search-svc",
+      "pd_service_id": "PSVC004",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "inventory-api",
+      "pd_service_id": "PSVC005",
+      "status": "active"
+    }
+  ],
+  "source": "the PagerDuty service catalog"
+}

task_files/dob100-053-instant-refunds-killswitch/01-employee-request.md

@@ -1 +1 @@
-A change-window reviewer found that the ticket and operating records no longer line up. ENG-2311 — Checkout error spike since the instant_refunds ramp Incident 9702: the checkout error rate spiked immediately after the instant_refunds feature flag ramped in production. Staging is unaffected and must be left alone. Mitigate it and see the incident through. NovaCart's incident policy is documented in the knowledge base and is not optional. Done when: checkout is back inside its SLO, alarm 9603 and incident 9702 are resolved, the team and our customers have been told what happened, and ENG-2311 is closed. The work item is DOB-053 for checkout. Its business boundary is cart conversion, order creation, idempotency, and the customer's final purchase step. Reconcile current authority with live state, make only supported changes, and leave a case-room handoff that you have reopened and verified.
+Checkout error spike since the instant_refunds ramp. The present exposure and customer impact have to be established from the live rollout record before deciding whether this is containment or permanent cleanup. For checkout, the affected business boundary includes cart conversion, order creation, idempotency, and the customer's final purchase step. Treat conflicting records as part of the work: establish precedence, make only the justified change, and verify the authoritative state after writing it. This production change and the 2026-03-08 cutover for checkout are one release decision. Can it make that date without taking capacity protected for another team, and is standard supply, paid expedite, or an exception the defensible tradeoff? Leave the dated, costed recommendation where the incoming owner can verify it.

task_files/dob100-053-instant-refunds-killswitch/02-jira-work-item.csv

@@ -1,2 +1,2 @@
 assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
-on-call,checkout,94,Task,DOB-053,Medium,DOB,,In Progress,ENG-2311 — Checkout error spike since the instant_refunds ramp Incident 9702: the checkout error rate spiked immediately after the instant_refunds feature flag ramped in production,100
+on-call,checkout,414,Task,DOB-053,Medium,DOB,,In Progress,ENG-2311 — Checkout error spike since the instant_refunds ramp Incident 9702: the checkout error rate spiked immediately after the instant_refunds feature flag ramped in production,420

task_files/dob100-053-instant-refunds-killswitch/04-github-issue.json

@@ -1,5 +1,5 @@
 {
-  "created_day": 95,
+  "created_day": 415,
   "labels": "feature_flag,needs-correlation",
   "number": 9053,
   "repo": "novacart/checkout",

task_files/dob100-053-instant-refunds-killswitch/05-current-operating-control.pdf

@@ -10,13 +10,19 @@ endobj
 << /Type /Page /Parent 2 0 R /MediaBox [0 0 612 792] /Resources << /Font << /F1 5 0 R >> >> /Contents 4 0 R >>
 endobj
 4 0 obj
-<< /Length 141 >>
+<< /Length 741 >>
 stream
 BT
 /F1 9 Tf
 54 750 Td
 11 TL
-(Control OPS-CONTROL-2026.03 is effective for DOB-053 and supersedes OPS-CONTROL-2025.11. Establish identi) Tj
+(Control OPS-CONTROL-2026.03 is effective for DOB-053 and supersedes OPS-CONTROL-2025.11. Establish) Tj
+T* (identity across Jira and the linked GitHub issue, compare the case-room report with live operational) Tj
+T* (records, follow task-specific approval and rollout controls, and verify writes from the system of) Tj
+T* (record. This page defines evidence precedence; it does not contain the task's conclusion. Change) Tj
+T* (windows for checkout: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at 14:00Z; work outside these) Tj
+T* (windows requires incident-commander approval. Vendor capacity order VEND-53 and change approval) Tj
+T* (CHG-53 are the authoritative records for the cutover capacity plan.) Tj
 ET
 endstream
 endobj
@@ -30,9 +36,9 @@ xref
 0000000064 00000 n 
 0000000121 00000 n 
 0000000247 00000 n 
-0000000439 00000 n 
+0000001039 00000 n 
 trailer
 << /Size 6 /Root 1 0 R >>
 startxref
-509
+1109
 %%EOF

task_files/dob100-053-instant-refunds-killswitch/06-retired-shortcut-note.pdf

@@ -10,13 +10,15 @@ endobj
 << /Type /Page /Parent 2 0 R /MediaBox [0 0 612 792] /Resources << /Font << /F1 5 0 R >> >> /Contents 4 0 R >>
 endobj
 4 0 obj
-<< /Length 141 >>
+<< /Length 276 >>
 stream
 BT
 /F1 9 Tf
 54 750 Td
 11 TL
-(Retired control OPS-CONTROL-2025.11 for DOB-053. This draft recommends trusting the first alert and closi) Tj
+(Retired control OPS-CONTROL-2025.11 for DOB-053. This draft recommends trusting the first alert and) Tj
+T* (closing the tracker after a single-system check. It is retained for audit history and was superseded) Tj
+T* (by OPS-CONTROL-2026.03.) Tj
 ET
 endstream
 endobj
@@ -30,9 +32,9 @@ xref
 0000000064 00000 n 
 0000000121 00000 n 
 0000000247 00000 n 
-0000000439 00000 n 
+0000000574 00000 n 
 trailer
 << /Size 6 /Root 1 0 R >>
 startxref
-509
+644
 %%EOF

task_files/dob100-053-instant-refunds-killswitch/07-case-room-thread.json

@@ -16,5 +16,11 @@
     "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
     "channel": "case-053-checkout",
     "message_id": 9
+  },
+  {
+    "author": "customer-success",
+    "body": "The checkout cutover is committed for 2026-03-08; please state in the handoff whether the capacity plan lands on time and what it costs.",
+    "channel": "case-053-checkout",
+    "message_id": 10
   }
 ]

task_files/dob100-053-instant-refunds-killswitch/08-pagerduty-change-events.csv

@@ -1,2 +1,3 @@
 change_id,day,pd_service_id,summary
-4,99,PD-DOB-053,DOB-053 intake evidence for checkout; outcome not yet established
+4,419,PD-DOB-053,DOB-053 intake evidence for checkout; outcome not yet established
+5,418,PD-DOB-053,Scaled the checkout production pool to 17 replicas across 4 zones (DOB-053 capacity baseline)

task_files/dob100-053-instant-refunds-killswitch/25-security-scanner-report.pdf

@@ -10,14 +10,15 @@ endobj
 << /Type /Page /Parent 2 0 R /MediaBox [0 0 612 792] /Resources << /Font << /F1 5 0 R >> >> /Contents 4 0 R >>
 endobj
 4 0 obj
-<< /Length 232 >>
+<< /Length 290 >>
 stream
 BT
 /F1 9 Tf
 54 750 Td
 11 TL
 (Case DOB-053 security observations) Tj
-T* ({"cve": "CVE-2026-40881", "fixed_version": "11.4.0", "package": "stripe-sdk", "service": "checkout", "sev) Tj
+T* ({"cve": "CVE-2026-40881", "fixed_version": "11.4.0", "package": "stripe-sdk", "service": "checkout",) Tj
+T* ("severity": "high", "status": "open", "vuln_id": 9802}) Tj
 T* (No task conclusion is precomputed here.) Tj
 ET
 endstream
@@ -32,9 +33,9 @@ xref
 0000000064 00000 n 
 0000000121 00000 n 
 0000000247 00000 n 
-0000000530 00000 n 
+0000000588 00000 n 
 trailer
 << /Size 6 /Root 1 0 R >>
 startxref
-600
+658
 %%EOF

task_files/dob100-053-instant-refunds-killswitch/28-change-readiness-standard.pdf

@@ -0,0 +1,58 @@
+%PDF-1.4
+%����
+1 0 obj
+<< /Type /Catalog /Pages 2 0 R >>
+endobj
+2 0 obj
+<< /Type /Pages /Kids [3 0 R] /Count 1 >>
+endobj
+3 0 obj
+<< /Type /Page /Parent 2 0 R /MediaBox [0 0 612 792] /Resources << /Font << /F1 5 0 R >> >> /Contents 4 0 R >>
+endobj
+4 0 obj
+<< /Length 2110 >>
+stream
+BT
+/F1 9 Tf
+54 750 Td
+11 TL
+(DOB-053 change-readiness standard for checkout) Tj
+T* (Change-readiness standard for DOB-053 \(checkout\), effective under OPS-CONTROL-2026.03. Before the) Tj
+T* (checkout cutover is declared ready, the production pool must hold 4 healthy serving replicas in) Tj
+T* (every production zone. The zone count and the current pool size are the PagerDuty scale record for) Tj
+T* (PD-DOB-053; replicas reserved for another team's freeze in the Linear capacity register \(CAP-53\) are) Tj
+T* (not usable. Any shortfall is covered only by confirmed CloudCap capacity \(Jira order VEND-53\) and) Tj
+T* (becomes effective in the next published change window on the current operating control page. Plan) Tj
+T* (selection: choose the lowest-cost authorised plan whose completion is on or before the customer) Tj
+T* (cutover date published on the status page; if no authorised plan meets it, choose the earliest) Tj
+T* (authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working) Tj
+T* (outside a change window needs incident-commander approval beyond change approval CHG-53. Record the) Tj
+T* (plan as the reconciliation answer to question DOB-053-capacity-plan: a JSON object with the keys) Tj
+T* (business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas,) Tj
+T* (reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date,) Tj
+T* (expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion,) Tj
+T* (expedited_plan_completion, reserved_release_completion, recommended_option,) Tj
+T* (recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required,) Tj
+T* (approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO \(YYYY-MM-DD\); the) Tj
+T* (unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the) Tj
+T* (change approval; outcome_vs_control_days is completion minus cutover \(positive means late\);) Tj
+T* (decision_timing_status is ON_TIME or LATE.) Tj
+ET
+endstream
+endobj
+5 0 obj
+<< /Type /Font /Subtype /Type1 /BaseFont /Helvetica >>
+endobj
+xref
+0 6
+0000000000 65535 f 
+0000000015 00000 n 
+0000000064 00000 n 
+0000000121 00000 n 
+0000000247 00000 n 
+0000002409 00000 n 
+trailer
+<< /Size 6 /Root 1 0 R >>
+startxref
+2479
+%%EOF

task_files/dob100-053-instant-refunds-killswitch/29-vendor-capacity-order.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+procurement,checkout,416,Vendor Order,VEND-53,Medium,VEND,Confirmed,Done,"CloudCap capacity order for DOB-053: 3 checkout replicas, standard delivery 2026-03-07, expedited delivery 2026-03-04 for USD 1200",419

task_files/dob100-053-instant-refunds-killswitch/30-change-approval-record.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+change-advisory,checkout,417,Change,CHG-53,Medium,CHG,Approved,Done,Change approval CHG-53 for DOB-053: the standard and expedited CloudCap capacity plans for checkout are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved,419

task_files/dob100-053-instant-refunds-killswitch/31-capacity-reservation-register.json

@@ -0,0 +1,14 @@
+{
+  "case_id": "DOB-053",
+  "issues": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-53",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-checkout",
+      "title": "4 checkout replicas reserved for the notifications freeze until 2026-03-11; early release needs incident-commander approval and a USD 1800 re-provisioning charge (DOB-053)"
+    }
+  ]
+}

task_files/dob100-053-instant-refunds-killswitch/32-customer-cutover-notice.json

@@ -0,0 +1,13 @@
+{
+  "case_id": "DOB-053",
+  "posts": [
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13053,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-053: checkout cutover scheduled for 2026-03-08"
+    }
+  ]
+}

task_files/dob100-053-instant-refunds-killswitch/51-agent-visible-asset-manifest.json

@@ -0,0 +1,557 @@
+{
+  "assets": [
+    {
+      "bytes": 828,
+      "evidence_role": "request",
+      "kind": "md",
+      "material": false,
+      "path": "01-employee-request.md",
+      "sha256": "e92dca73c0c7a76d30b12d4db5bfbe8afb57a40a7853d3f9170934b4b54eb763",
+      "source": "employee request"
+    },
+    {
+      "bytes": 348,
+      "evidence_role": "identity",
+      "kind": "csv",
+      "material": false,
+      "path": "02-jira-work-item.csv",
+      "sha256": "ae59716beeb1db2b541586dc0ff02c3fb20c2423d719025a2e0c062fdb8d8dd0",
+      "source": "Atlassian Jira"
+    },
+    {
+      "bytes": 84,
+      "evidence_role": "identity",
+      "kind": "json",
+      "material": false,
+      "path": "03-cross-tracker-links.json",
+      "sha256": "9804610e928f7295558f1a9dd6bfc1f6041d6ff60dd3a220de5ae34809caf927",
+      "source": "tracker link registry"
+    },
+    {
+      "bytes": 186,
+      "evidence_role": "engineering-signal",
+      "kind": "json",
+      "material": false,
+      "path": "04-github-issue.json",
+      "sha256": "f0b08a13560eb8312c09e8887abcc0acc168924b6525b1af20e96b62b4c49730",
+      "source": "GitHub"
+    },
+    {
+      "bytes": 1293,
+      "evidence_role": "authority",
+      "kind": "pdf",
+      "material": false,
+      "path": "05-current-operating-control.pdf",
+      "sha256": "97ab623990275a5c853401f633d2c83279ef036115a30a2c202af43287389057",
+      "source": "Confluence current export"
+    },
+    {
+      "bytes": 827,
+      "evidence_role": "stale-authority",
+      "kind": "pdf",
+      "material": false,
+      "path": "06-retired-shortcut-note.pdf",
+      "sha256": "f8004952ea7617e85f30d0368a54b81e3031e5a31c62c54421a7ab045d2bede5",
+      "source": "Confluence history export"
+    },
+    {
+      "bytes": 878,
+      "evidence_role": "conversation",
+      "kind": "json",
+      "material": false,
+      "path": "07-case-room-thread.json",
+      "sha256": "da582fbbdebfc781ed84171e9be2182e52b4b8e4831d509523e3551e507398e0",
+      "source": "Slack"
+    },
+    {
+      "bytes": 233,
+      "evidence_role": "change-history",
+      "kind": "csv",
+      "material": false,
+      "path": "08-pagerduty-change-events.csv",
+      "sha256": "c7611c29bb0144c31dfa24882c1fa8987a794b761544c915499d99743902f07d",
+      "source": "PagerDuty"
+    },
+    {
+      "bytes": 1589,
+      "evidence_role": "ownership",
+      "kind": "xlsx",
+      "material": false,
+      "path": "09-service-owner-register.xlsx",
+      "sha256": "a848bd7c1309f421f1c3644878eb241528c5bea7c1a4a4dfc6334ca96a51f8dc",
+      "source": "Microsoft Graph workbook"
+    },
+    {
+      "bytes": 1700,
+      "evidence_role": "schedule",
+      "kind": "xlsx",
+      "material": false,
+      "path": "10-release-calendar.xlsx",
+      "sha256": "0ad8116eeda52f048709b422fba292bd951e735d320c1069c8c3a4836161836d",
+      "source": "Microsoft Graph workbook"
+    },
+    {
+      "bytes": 177,
+      "evidence_role": "inventory",
+      "kind": "csv",
+      "material": false,
+      "path": "11-source-inventory.csv",
+      "sha256": "66fe545d03b5d66c58b51063cab61ac9ef711ff381de64525db76ed95e107b8c",
+      "source": "case intake"
+    },
+    {
+      "bytes": 398,
+      "evidence_role": "request",
+      "kind": "eml",
+      "material": false,
+      "path": "12-request-email.eml",
+      "sha256": "61b71e273b3c68c2c13d59e3f7d7631c6decd4bae5062751801f02bf93ed7ed8",
+      "source": "Gmail export"
+    },
+    {
+      "bytes": 384,
+      "evidence_role": "conflict",
+      "kind": "eml",
+      "material": false,
+      "path": "13-former-owner-email.eml",
+      "sha256": "bcbb4ae0bc20cb3b7e639556209cd038b0853137314993e597584b344cc16d60",
+      "source": "Gmail export"
+    },
+    {
+      "bytes": 1138,
+      "evidence_role": "service-state",
+      "kind": "csv",
+      "material": false,
+      "path": "14-service-catalog.csv",
+      "sha256": "ea0799652dfc0066180a72996cb3753e264d81a102be866f3460b520302631f6",
+      "source": "service catalog"
+    },
+    {
+      "bytes": 200,
+      "evidence_role": "live-signal",
+      "kind": "csv",
+      "material": false,
+      "path": "15-slo-export.csv",
+      "sha256": "a7b88440e9fac3acb9cac49876ff000fb1e10b49678de9b9170e691f0ef465bf",
+      "source": "SLO platform"
+    },
+    {
+      "bytes": 140,
+      "evidence_role": "live-signal",
+      "kind": "csv",
+      "material": false,
+      "path": "16-metrics-export.csv",
+      "sha256": "7b57b3ccfc2c54ebfa35e4663aa25427eeeb2e036bf633275e8b1f63f3b9f814",
+      "source": "Prometheus"
+    },
+    {
+      "bytes": 779,
+      "evidence_role": "live-signal",
+      "kind": "log",
+      "material": false,
+      "path": "17-observability-log-slice.log",
+      "sha256": "1c36bf496306373d6d1334915940548443f9aadcfd0b8fb319d55f6c0a6b0bd9",
+      "source": "log platform"
+    },
+    {
+      "bytes": 1253,
+      "evidence_role": "live-signal",
+      "kind": "json",
+      "material": false,
+      "path": "18-sentry-issues.json",
+      "sha256": "93c77e3356e00681e4fa41f1d8615ed3552ab1663bcd17687d7321a3e27896de",
+      "source": "Sentry"
+    },
+    {
+      "bytes": 555,
+      "evidence_role": "runtime-state",
+      "kind": "yaml",
+      "material": false,
+      "path": "19-kubernetes-pods.yaml",
+      "sha256": "acd3600c7e18186ff847b943b2689980f0aee8477ccd12ae26b3a7c0b995f2a1",
+      "source": "Kubernetes"
+    },
+    {
+      "bytes": 1817,
+      "evidence_role": "runtime-state",
+      "kind": "log",
+      "material": false,
+      "path": "20-kubernetes-events.log",
+      "sha256": "6e87ac0e6d85bbbed1f4f42445c524c6d9ca91c984c4a09d93cdf546071d7809",
+      "source": "Kubernetes"
+    },
+    {
+      "bytes": 427,
+      "evidence_role": "deployment-state",
+      "kind": "json",
+      "material": false,
+      "path": "21-deployment-history.json",
+      "sha256": "1388dffdb125d2cd7a0e90475ce87076369af6fa092995aaf915e9fd73bb93dc",
+      "source": "deployment platform"
+    },
+    {
+      "bytes": 187,
+      "evidence_role": "build-state",
+      "kind": "csv",
+      "material": false,
+      "path": "22-ci-runs.csv",
+      "sha256": "3c0c558ab18d78004cae01fc47aa1c259c1742a50d763acafb13b466b7dbbb67",
+      "source": "CI platform"
+    },
+    {
+      "bytes": 50,
+      "evidence_role": "change-state",
+      "kind": "json",
+      "material": false,
+      "path": "23-pull-request-context.json",
+      "sha256": "4a01f7fffe7b26367203ca6c6816fb055d848c7f6cd97b6efcc95a28a92faa25",
+      "source": "GitHub"
+    },
+    {
+      "bytes": 281,
+      "evidence_role": "change-control",
+      "kind": "sql",
+      "material": false,
+      "path": "24-migration-state.sql",
+      "sha256": "68bd386068d3c2e951ddb6d555679fe13e2e07fa9d96800aaf1ae7a1a7e10aeb",
+      "source": "database change control"
+    },
+    {
+      "bytes": 841,
+      "evidence_role": "security",
+      "kind": "pdf",
+      "material": false,
+      "path": "25-security-scanner-report.pdf",
+      "sha256": "cc4a2af1fa6c38266e90a507e5f04916ba14af4e47627f6ce8e836617bc7bca6",
+      "source": "security scanner"
+    },
+    {
+      "bytes": 254,
+      "evidence_role": "governance",
+      "kind": "md",
+      "material": false,
+      "path": "26-approval-policy.md",
+      "sha256": "59ff9420644b04c62c184954a6ade30f659f42f89ac09437faeebe955bf00449",
+      "source": "change governance"
+    },
+    {
+      "bytes": 213,
+      "evidence_role": "lineage",
+      "kind": "txt",
+      "material": false,
+      "path": "27-current-versus-stale-notes.txt",
+      "sha256": "758b762b16e29d25525b7f38a1d6ea5708f062bf2db619fc38d983b847407067",
+      "source": "evidence custodian"
+    },
+    {
+      "bytes": 2663,
+      "evidence_role": "capacity requirement",
+      "kind": "pdf",
+      "material": false,
+      "path": "28-change-readiness-standard.pdf",
+      "sha256": "d03d39e998c85602422ecc2aa156cd7752dabf9f3540a255f04501d7f5a292bd",
+      "source": "Confluence current export"
+    },
+    {
+      "bytes": 313,
+      "evidence_role": "vendor lead time and cost",
+      "kind": "csv",
+      "material": false,
+      "path": "29-vendor-capacity-order.csv",
+      "sha256": "7d51cd8f0efe8f98cda9626955c4cabe19b67546d69a101c6c59e9c4d7aba0c4",
+      "source": "Atlassian Jira vendor project"
+    },
+    {
+      "bytes": 399,
+      "evidence_role": "approval scope",
+      "kind": "csv",
+      "material": false,
+      "path": "30-change-approval-record.csv",
+      "sha256": "c20f0d762077f27bc9a205942cdfa27e9b52eaec75b3135fec2f738eb9684b2b",
+      "source": "Atlassian Jira change advisory"
+    },
+    {
+      "bytes": 412,
+      "evidence_role": "capacity exclusion",
+      "kind": "json",
+      "material": false,
+      "path": "31-capacity-reservation-register.json",
+      "sha256": "b12d4ed0e8cbe3b3c486331d46754e7ce1b30dd17f35c791d59561b693b18cf8",
+      "source": "Linear"
+    },
+    {
+      "bytes": 260,
+      "evidence_role": "independent business need",
+      "kind": "json",
+      "material": false,
+      "path": "32-customer-cutover-notice.json",
+      "sha256": "fb6e8f51d6b7ca45b72beb51f43145a99c735f4b3a0a1a734665f44c7ae6ce45",
+      "source": "public status page"
+    },
+    {
+      "bytes": 827,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the authoritative Jira work item",
+      "path": "material/01-the-authoritative-jira-work-item.json",
+      "query_scope": {
+        "key": "DOB-053"
+      },
+      "sha256": "6d9b0330448dbbd848e5d4316068c8b1e9c4250186969333f9b82eb08d79b310",
+      "source": "the authoritative Jira work item"
+    },
+    {
+      "bytes": 375,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the cross-tracker link registry",
+      "path": "material/02-the-cross-tracker-link-registry.json",
+      "query_scope": {
+        "source": "DOB-053"
+      },
+      "sha256": "ddbc3861a74a0c66d99fe1e89aa3781808c7f53d2d00e7b156c3580c2c8be891",
+      "source": "the cross-tracker link registry"
+    },
+    {
+      "bytes": 535,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the linked GitHub issue population",
+      "path": "material/03-the-linked-github-issue-population.json",
+      "query_scope": {
+        "repo": "novacart/checkout",
+        "state": "open"
+      },
+      "sha256": "d536d948ffa45d759f74a5cd27dc140b4f3649bfb96b4fe9aff668aea360b2b3",
+      "source": "the linked GitHub issue population"
+    },
+    {
+      "bytes": 785,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the operating-control index",
+      "path": "material/04-the-operating-control-index.json",
+      "query_scope": {
+        "query": "DOB-053",
+        "space": "OPS"
+      },
+      "sha256": "390686de81acb0b1e3b486d1847569d67b30ca651cebee9351d4ab8ed693c9ce",
+      "source": "the operating-control index"
+    },
+    {
+      "bytes": 1086,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the exact control revision",
+      "path": "material/05-the-exact-control-revision.json",
+      "query_scope": {
+        "page_id": 10053
+      },
+      "sha256": "5738d91a07f89ad3bb145731072078af470a85be70e9cd8eea8895730c677c53",
+      "source": "the exact control revision"
+    },
+    {
+      "bytes": 649,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the exact control revision",
+      "path": "material/06-the-exact-control-revision.json",
+      "query_scope": {
+        "page_id": 11053
+      },
+      "sha256": "70044c6794f3b1f99403625b93333d7a4375cc12b1d45c9106e6282644259b74",
+      "source": "the exact control revision"
+    },
+    {
+      "bytes": 1230,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the case-room conversation",
+      "path": "material/07-the-case-room-conversation.json",
+      "query_scope": {
+        "channel": "case-053-checkout",
+        "limit": 50
+      },
+      "sha256": "45cc5c0869fc004b9486a5b1b32cf431d38d9f0eb0aa4064c7ee07fce9ec451a",
+      "source": "the case-room conversation"
+    },
+    {
+      "bytes": 1300,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the operative approval policy",
+      "path": "material/08-the-operative-approval-policy.json",
+      "query_scope": {},
+      "sha256": "a10c85cff066dc98d0d45f0e4a9f48b8f7b8a568b9a33d1a02be6b9e364fa789",
+      "source": "the operative approval policy"
+    },
+    {
+      "bytes": 697,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the PagerDuty change-event history",
+      "path": "material/09-the-pagerduty-change-event-history.json",
+      "query_scope": {
+        "pd_service_id": "PD-DOB-053",
+        "since_day": 330
+      },
+      "sha256": "42c639686c68493c5c96637d64913454e0316ac95e34df6c9993ab6bf29f0e36",
+      "source": "the PagerDuty change-event history"
+    },
+    {
+      "bytes": 570,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "current service logs (checkout, for instant_refunds)",
+      "path": "material/10-current-service-logs.json",
+      "query_scope": {
+        "query": "instant_refunds",
+        "service": "checkout"
+      },
+      "sha256": "a8251040ce73bdee885a2f4a4ed883efb85853ee5bb9c45fbc1f6f29d96c667c",
+      "source": "current service logs"
+    },
+    {
+      "bytes": 2080,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the current operating standard (for incident)",
+      "path": "material/11-the-current-operating-standard.json",
+      "query_scope": {
+        "query": "incident"
+      },
+      "sha256": "db3d2e2d05c50014ec3d36b8a20239999a30f1fc135cf708f27ac404fc7f05e3",
+      "source": "the current operating standard"
+    },
+    {
+      "bytes": 3437,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the exact operating document",
+      "path": "material/12-the-exact-operating-document.json",
+      "query_scope": {
+        "title": "Incident response"
+      },
+      "sha256": "6021fa8048b55ceac89ef57187917fed5c24f05a9c6c8fb58d6fd018160b1489",
+      "source": "the exact operating document"
+    },
+    {
+      "bytes": 635,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the employee work item",
+      "path": "material/13-the-employee-work-item.json",
+      "query_scope": {
+        "key": "ENG-2311"
+      },
+      "sha256": "f466abb37842e07e954ace97170615a21d93f07449015c3b7a1ce1507c1ca84d",
+      "source": "the employee work item"
+    },
+    {
+      "bytes": 2299,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the exact control revision",
+      "path": "material/14-the-exact-control-revision.json",
+      "query_scope": {
+        "page_id": 14053
+      },
+      "sha256": "80b5aa59fe007e02ca1a426a548a8ae363a28ff2444f49712d0a0ae98e47c2d4",
+      "source": "the exact control revision"
+    },
+    {
+      "bytes": 714,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the authoritative Jira work item",
+      "path": "material/15-the-authoritative-jira-work-item.json",
+      "query_scope": {
+        "key": "VEND-53"
+      },
+      "sha256": "a1bc4fea03e89bde6d39602db6b42523bd3f6d9163e495472214298f4a0c283f",
+      "source": "the authoritative Jira work item"
+    },
+    {
+      "bytes": 801,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the authoritative Jira work item",
+      "path": "material/16-the-authoritative-jira-work-item.json",
+      "query_scope": {
+        "key": "CHG-53"
+      },
+      "sha256": "c2c4426b598fe3186638026d34de8568ece56b0339e44655e62e5f50e7034db4",
+      "source": "the authoritative Jira work item"
+    },
+    {
+      "bytes": 651,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the linked planning tracker",
+      "path": "material/17-the-linked-planning-tracker.json",
+      "query_scope": {
+        "team": "team-checkout"
+      },
+      "sha256": "382cb351eb560c1744f77caf381d0e7eec947d1dacc4665163f340f982fbf38e",
+      "source": "the linked planning tracker"
+    },
+    {
+      "bytes": 1083,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "customer-status history",
+      "path": "material/18-customer-status-history.json",
+      "query_scope": {
+        "since_day": 330
+      },
+      "sha256": "0a32a98846a073e9a68a76f3f46eb3058273fd73173be6dbf2a3933ba68ff997",
+      "source": "customer-status history"
+    },
+    {
+      "bytes": 1531,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the current owner register",
+      "path": "material/19-the-current-owner-register.json",
+      "query_scope": {},
+      "sha256": "f9c7063c92ae8b3d3ba777af00a649f803844ad9a792626e25255a8dc8d8b15b",
+      "source": "the current owner register"
+    },
+    {
+      "bytes": 972,
+      "evidence_role": "decision-controlling sandbox export",
+      "kind": "json",
+      "material": true,
+      "material_reason": "the PagerDuty service catalog",
+      "path": "material/20-the-pagerduty-service-catalog.json",
+      "query_scope": {},
+      "sha256": "dcea3719bdb0244143d0e6327f9db64e65b8d37e71bd13b9ccc1a24ee7e910ad",
+      "source": "the PagerDuty service catalog"
+    }
+  ],
+  "case_id": "DOB-053",
+  "gold_included": false,
+  "listed_assets": 52,
+  "oracle_sequence_included": false,
+  "ordering_semantics": false,
+  "total_assets_including_this_manifest": 53
+}

task_files/dob100-053-instant-refunds-killswitch/material/01-the-authoritative-jira-work-item.json

@@ -0,0 +1,28 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "DOB-053"
+  },
+  "records": {
+    "assignee": "on-call",
+    "component": "checkout",
+    "created_day": 414,
+    "issue_type": "Task",
+    "key": "DOB-053",
+    "links": [
+      {
+        "kind": "relates",
+        "target": "GH-9053"
+      }
+    ],
+    "priority": "Medium",
+    "project": "DOB",
+    "resolution": "",
+    "status": "In Progress",
+    "summary": "ENG-2311 — Checkout error spike since the instant_refunds ramp Incident 9702: the checkout error rate spiked immediately after the instant_refunds feature flag ramped in production",
+    "updated_day": 420
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-053-instant-refunds-killswitch/material/02-the-cross-tracker-link-registry.json

@@ -0,0 +1,16 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "source": "DOB-053"
+  },
+  "records": [
+    {
+      "kind": "relates",
+      "source": "DOB-053",
+      "target": "GH-9053"
+    }
+  ],
+  "source": "the cross-tracker link registry"
+}

task_files/dob100-053-instant-refunds-killswitch/material/03-the-linked-github-issue-population.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "repo": "novacart/checkout",
+    "state": "open"
+  },
+  "records": [
+    {
+      "created_day": 415,
+      "labels": "feature_flag,needs-correlation",
+      "number": 9053,
+      "repo": "novacart/checkout",
+      "state": "open",
+      "title": "Operational evidence for DOB-053"
+    }
+  ],
+  "source": "the linked GitHub issue population"
+}

task_files/dob100-053-instant-refunds-killswitch/material/04-the-operating-control-index.json

@@ -0,0 +1,33 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "query": "DOB-053",
+    "space": "OPS"
+  },
+  "records": [
+    {
+      "last_updated_day": 420,
+      "page_id": 10053,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-053 current operating control"
+    },
+    {
+      "last_updated_day": 310,
+      "page_id": 11053,
+      "space": "OPS",
+      "stale": 1,
+      "title": "DOB-053 retired shortcut note"
+    },
+    {
+      "last_updated_day": 420,
+      "page_id": 14053,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-053 change-readiness standard for checkout"
+    }
+  ],
+  "source": "the operating-control index"
+}

task_files/dob100-053-instant-refunds-killswitch/material/05-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 10053
+  },
+  "records": {
+    "body": "Control OPS-CONTROL-2026.03 is effective for DOB-053 and supersedes OPS-CONTROL-2025.11. Establish identity across Jira and the linked GitHub issue, compare the case-room report with live operational records, follow task-specific approval and rollout controls, and verify writes from the system of record. This page defines evidence precedence; it does not contain the task's conclusion. Change windows for checkout: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at 14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order VEND-53 and change approval CHG-53 are the authoritative records for the cutover capacity plan.",
+    "last_updated_day": 420,
+    "page_id": 10053,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-053 current operating control"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-053-instant-refunds-killswitch/material/06-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 11053
+  },
+  "records": {
+    "body": "Retired control OPS-CONTROL-2025.11 for DOB-053. This draft recommends trusting the first alert and closing the tracker after a single-system check. It is retained for audit history and was superseded by OPS-CONTROL-2026.03.",
+    "last_updated_day": 310,
+    "page_id": 11053,
+    "space": "OPS",
+    "stale": 1,
+    "title": "DOB-053 retired shortcut note"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-053-instant-refunds-killswitch/material/07-the-case-room-conversation.json

@@ -0,0 +1,36 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "channel": "case-053-checkout",
+    "limit": 50
+  },
+  "records": [
+    {
+      "author": "customer-success",
+      "body": "The checkout cutover is committed for 2026-03-08; please state in the handoff whether the capacity plan lands on time and what it costs.",
+      "channel": "case-053-checkout",
+      "message_id": 10
+    },
+    {
+      "author": "former-owner",
+      "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
+      "channel": "case-053-checkout",
+      "message_id": 9
+    },
+    {
+      "author": "on-call",
+      "body": "For checkout, the first signal may be symptomatic. Check the linked records before changing production.",
+      "channel": "case-053-checkout",
+      "message_id": 8
+    },
+    {
+      "author": "release-manager",
+      "body": "Please resolve DOB-053. The Jira state is only intake; confirm the live systems.",
+      "channel": "case-053-checkout",
+      "message_id": 7
+    }
+  ],
+  "source": "the case-room conversation"
+}

task_files/dob100-053-instant-refunds-killswitch/material/08-the-operative-approval-policy.json

@@ -0,0 +1,39 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "action": "delete_customer_data",
+      "approver_role": "data-protection-officer",
+      "policy_id": 501,
+      "rationale": "irreversible and subject to retention law; no rollback exists"
+    },
+    {
+      "action": "retire_endpoint_with_live_traffic",
+      "approver_role": "service-owner",
+      "policy_id": 502,
+      "rationale": "drops in-flight customer requests; cannot be undone once clients fail"
+    },
+    {
+      "action": "rotate_production_credential",
+      "approver_role": "security-lead",
+      "policy_id": 503,
+      "rationale": "invalidates every existing session; a mistake locks out production"
+    },
+    {
+      "action": "force_promote_unhealthy_canary",
+      "approver_role": "incident-commander",
+      "policy_id": 504,
+      "rationale": "knowingly ships a regression to all users"
+    },
+    {
+      "action": "drop_database_column",
+      "approver_role": "service-owner",
+      "policy_id": 505,
+      "rationale": "forward-only migration; the data cannot be recovered after the drop"
+    }
+  ],
+  "source": "the operative approval policy"
+}

task_files/dob100-053-instant-refunds-killswitch/material/09-the-pagerduty-change-event-history.json

@@ -0,0 +1,24 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "pd_service_id": "PD-DOB-053",
+    "since_day": 330
+  },
+  "records": [
+    {
+      "change_id": 5,
+      "day": 418,
+      "pd_service_id": "PD-DOB-053",
+      "summary": "Scaled the checkout production pool to 17 replicas across 4 zones (DOB-053 capacity baseline)"
+    },
+    {
+      "change_id": 4,
+      "day": 419,
+      "pd_service_id": "PD-DOB-053",
+      "summary": "DOB-053 intake evidence for checkout; outcome not yet established"
+    }
+  ],
+  "source": "the PagerDuty change-event history"
+}

task_files/dob100-053-instant-refunds-killswitch/material/10-current-service-logs.json

@@ -0,0 +1,19 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "query": "instant_refunds",
+    "service": "checkout"
+  },
+  "records": [
+    {
+      "environment": "production",
+      "level": "ERROR",
+      "log_id": 9015,
+      "message": "refund worker panic: nil pointer in instant_refunds path; errors correlate 1:1 with feature flag instant_refunds=enabled",
+      "service": "checkout"
+    }
+  ],
+  "source": "current service logs"
+}

task_files/dob100-053-instant-refunds-killswitch/material/11-the-current-operating-standard.json

@@ -0,0 +1,91 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "query": "incident"
+  },
+  "records": [
+    {
+      "author": "Priya Nair",
+      "day": 268,
+      "doc_id": 9601,
+      "kind": "policy",
+      "service": "",
+      "title": "Deployment policy"
+    },
+    {
+      "author": "Diego Ramos",
+      "day": 254,
+      "doc_id": 9602,
+      "kind": "policy",
+      "service": "",
+      "title": "Database migration policy"
+    },
+    {
+      "author": "Priya Nair",
+      "day": 271,
+      "doc_id": 9606,
+      "kind": "runbook",
+      "service": "",
+      "title": "Incident response"
+    },
+    {
+      "author": "Mei Tanaka",
+      "day": 247,
+      "doc_id": 9607,
+      "kind": "runbook",
+      "service": "",
+      "title": "Feature flags"
+    },
+    {
+      "author": "Alex Osei",
+      "day": 263,
+      "doc_id": 9609,
+      "kind": "runbook",
+      "service": "",
+      "title": "Security response"
+    },
+    {
+      "author": "Mei Tanaka",
+      "day": 156,
+      "doc_id": 9618,
+      "kind": "adr",
+      "service": "",
+      "title": "ADR-014: Adopt per-service feature flags"
+    },
+    {
+      "author": "Priya Nair",
+      "day": 174,
+      "doc_id": 9619,
+      "kind": "adr",
+      "service": "",
+      "title": "ADR-021: Standardize on staged canary deploys"
+    },
+    {
+      "author": "Mei Tanaka",
+      "day": 183,
+      "doc_id": 9622,
+      "kind": "postmortem",
+      "service": "search",
+      "title": "Postmortem: search cache stampede after index rebuild"
+    },
+    {
+      "author": "Diego Ramos",
+      "day": 202,
+      "doc_id": 9623,
+      "kind": "postmortem",
+      "service": "catalog",
+      "title": "Postmortem: catalog migration 0043 forced a rollback"
+    },
+    {
+      "author": "Priya Nair",
+      "day": 290,
+      "doc_id": 9625,
+      "kind": "onboarding",
+      "service": "",
+      "title": "Engineering onboarding: how we ship"
+    }
+  ],
+  "source": "the current operating standard"
+}

task_files/dob100-053-instant-refunds-killswitch/material/12-the-exact-operating-document.json

@@ -0,0 +1,18 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "title": "Incident response"
+  },
+  "records": {
+    "author": "Priya Nair",
+    "body": "# Incident response\n\nThe one runbook everyone is expected to know cold. When an alert fires, follow\nthese steps **in order**. Do not skip ahead to root cause analysis - mitigate\nfirst, understand later.\n\n## The ordered steps\n\n1. **Acknowledge the firing alert.** This tells everyone else the page has an\n   owner. An unacknowledged alert is assumed unowned and will escalate.\n2. **Mitigate.** Two levers, in order of preference:\n   - `rollback_deployment` if the regression correlates with a deploy. Rollback\n     is exempt from staging-first (see \"Deployment policy\").\n   - Feature-flag kill switch: `set_feature_flag(..., enabled=false)` in the\n     affected environment only. Flags are runtime toggles and need no deploy.\n   Mitigation is not the fix. Do not spend twenty minutes writing a patch while\n   customers are failing.\n3. **Verify metric recovery.** Read the metric that fired. It must actually be\n   back inside its SLO. \"It looks better\" is not verification.\n4. **Resolve the alert.**\n5. **Resolve the incident.**\n6. **Post an update in `#incidents`.** What broke, what you did, current status.\n   One paragraph is fine; silence is not.\n7. **Publish a public status-page update** for any customer-visible incident.\n   If a customer could have seen an error, a slow page, or a failed order, it is\n   customer-visible. When in doubt, publish.\n8. **For sev1, file a postmortem ticket** (type `postmortem`) naming the\n   service and the version or flag involved. Sev1 postmortems are due within\n   five working days.\n\n## Severity\n\n- **sev1** - money path broken or the whole site is down. `checkout`,\n  `payments`, `api-gateway`, `storefront-web` hard-failing. Postmortem\n  mandatory.\n- **sev2** - significant degradation, workaround exists, revenue impact\n  bounded. Postmortem optional but encouraged.\n- **sev3** - internal or cosmetic, no customer impact.\n\n## Choosing the mitigation\n\n| Signal                                            | Mitigation           |\n| ------------------------------------------------- | -------------------- |\n| Regression starts exactly at a deploy timestamp    | `rollback_deployment` |\n| Regression tracks a feature-flag rollout percent   | Flag kill switch     |\n| Config value is obviously wrong in production      | Config PR + deploy   |\n| Downstream dependency is the one that is unhealthy | Page that team too   |\n\nIf the deploy that caused it was a canary, do not promote it - roll the canary\nback and leave production on the previous version.\n\n## Things that go wrong\n\n- Resolving the alert before verifying recovery. It re-fires in four minutes and\n  now nobody trusts the alert.\n- Kill-switching a flag in *both* environments when only production is broken.\n  Leave staging enabled so you can reproduce.\n- Forgetting the status-page update. Support finds out from customers.\n\n## Related\n\n- \"Deployment policy\", \"Rollback and recovery\", \"On-call and alert triage\".\n",
+    "day": 271,
+    "doc_id": 9606,
+    "kind": "runbook",
+    "service": "",
+    "title": "Incident response"
+  },
+  "source": "the exact operating document"
+}

task_files/dob100-053-instant-refunds-killswitch/material/13-the-employee-work-item.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "ENG-2311"
+  },
+  "records": {
+    "assignee": "",
+    "description": "Incident 9702: the checkout error rate spiked right after the instant_refunds flag ramped in production.",
+    "key": "ENG-2311",
+    "priority": "critical",
+    "service": "checkout",
+    "status": "open",
+    "ticket_id": 9121,
+    "title": "Checkout error spike since the instant_refunds ramp",
+    "type": "incident"
+  },
+  "source": "the employee work item"
+}

task_files/dob100-053-instant-refunds-killswitch/material/14-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 14053
+  },
+  "records": {
+    "body": "Change-readiness standard for DOB-053 (checkout), effective under OPS-CONTROL-2026.03. Before the checkout cutover is declared ready, the production pool must hold 4 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-053; replicas reserved for another team's freeze in the Linear capacity register (CAP-53) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-53) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-53. Record the plan as the reconciliation answer to question DOB-053-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
+    "last_updated_day": 420,
+    "page_id": 14053,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-053 change-readiness standard for checkout"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-053-instant-refunds-killswitch/material/15-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "VEND-53"
+  },
+  "records": {
+    "assignee": "procurement",
+    "component": "checkout",
+    "created_day": 416,
+    "issue_type": "Vendor Order",
+    "key": "VEND-53",
+    "links": [],
+    "priority": "Medium",
+    "project": "VEND",
+    "resolution": "Confirmed",
+    "status": "Done",
+    "summary": "CloudCap capacity order for DOB-053: 3 checkout replicas, standard delivery 2026-03-07, expedited delivery 2026-03-04 for USD 1200",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-053-instant-refunds-killswitch/material/16-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "CHG-53"
+  },
+  "records": {
+    "assignee": "change-advisory",
+    "component": "checkout",
+    "created_day": 417,
+    "issue_type": "Change",
+    "key": "CHG-53",
+    "links": [],
+    "priority": "Medium",
+    "project": "CHG",
+    "resolution": "Approved",
+    "status": "Done",
+    "summary": "Change approval CHG-53 for DOB-053: the standard and expedited CloudCap capacity plans for checkout are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-053-instant-refunds-killswitch/material/17-the-linked-planning-tracker.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "team": "team-checkout"
+  },
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-53",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-checkout",
+      "title": "4 checkout replicas reserved for the notifications freeze until 2026-03-11; early release needs incident-commander approval and a USD 1800 re-provisioning charge (DOB-053)"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-053-instant-refunds-killswitch/material/18-customer-status-history.json

@@ -0,0 +1,43 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "since_day": 330
+  },
+  "records": [
+    {
+      "impact": "major",
+      "linked_incident": 5101,
+      "post_id": 7001,
+      "published_day": 412,
+      "state": "resolved",
+      "title": "Degraded checkout performance"
+    },
+    {
+      "impact": "minor",
+      "linked_incident": 5102,
+      "post_id": 7002,
+      "published_day": 415,
+      "state": "monitoring",
+      "title": "Elevated error rates on payments"
+    },
+    {
+      "impact": "major",
+      "linked_incident": 5103,
+      "post_id": 7003,
+      "published_day": 417,
+      "state": "resolved",
+      "title": "API latency affecting some customers"
+    },
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13053,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-053: checkout cutover scheduled for 2026-03-08"
+    }
+  ],
+  "source": "customer-status history"
+}

task_files/dob100-053-instant-refunds-killswitch/material/19-the-current-owner-register.json

@@ -0,0 +1,57 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 1,
+      "service_label": "Checkout (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 2,
+      "service_label": "Payments (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 210,
+      "owning_team": "Discovery Squad",
+      "row_id": 3,
+      "service_label": "Search (growth)",
+      "slack_channel": "#growth",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 180,
+      "owning_team": "Edge Team",
+      "row_id": 4,
+      "service_label": "Gateway (platform)",
+      "slack_channel": "#edge",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 355,
+      "owning_team": "Commerce Platform",
+      "row_id": 5,
+      "service_label": "Inventory (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 419,
+      "owning_team": "team-checkout",
+      "row_id": 12053,
+      "service_label": "checkout",
+      "slack_channel": "case-053-checkout",
+      "week_start": "monday"
+    }
+  ],
+  "source": "the current owner register"
+}

task_files/dob100-053-instant-refunds-killswitch/material/20-the-pagerduty-service-catalog.json

@@ -0,0 +1,39 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-053",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "checkout-api",
+      "pd_service_id": "PSVC001",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "payments-api",
+      "pd_service_id": "PSVC002",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Platform",
+      "name": "edge-gateway",
+      "pd_service_id": "PSVC003",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Growth",
+      "name": "search-svc",
+      "pd_service_id": "PSVC004",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "inventory-api",
+      "pd_service_id": "PSVC005",
+      "status": "active"
+    }
+  ],
+  "source": "the PagerDuty service catalog"
+}

task_files/dob100-054-legacy-price-rounding-cleanup/01-employee-request.md

@@ -1 +1 @@
-The weekly reliability council needs a reproducible answer before it closes the action item. ENG-2321 — legacy_price_rounding has been fully rolled out for months The legacy_price_rounding flag on catalog has been at 100% in production for months and is now just dead weight in the code. Retire it and make the behaviour unconditional. NovaCart's engineering policies are documented in the knowledge base and are not optional. Done when: the flag no longer exists in any environment, the change is live in production, and ENG-2321 is closed. The work item is DOB-054 for catalog. Its business boundary is price publication, product availability, merchandising feeds, and cache-consistent customer display. Reconcile current authority with live state, make only supported changes, and leave a case-room handoff that you have reopened and verified.
+Legacy_price_rounding has been fully rolled out for months. The present exposure and customer impact have to be established from the live rollout record before deciding whether this is containment or permanent cleanup. For catalog, the affected business boundary includes price publication, product availability, merchandising feeds, and cache-consistent customer display. Complete the production outcome without broadening scope, confirm the relevant health signal, and communicate any exception that still needs ownership. The customer outcome depends on both the scoped change and whether catalog can safely make the window on 2026-03-08. Settle the release promise from the real capacity and calendar, not the target date alone. Compare the feasible paths on timing, spend, authority, and consequence, then leave one verifiable recommendation.

task_files/dob100-054-legacy-price-rounding-cleanup/02-jira-work-item.csv

@@ -1,2 +1,2 @@
 assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
-on-call,catalog,94,Task,DOB-054,Medium,DOB,,In Progress,ENG-2321 — legacy_price_rounding has been fully rolled out for months The legacy_price_rounding flag on catalog has been at 100% in production for months and is now just dead weigh,100
+on-call,catalog,414,Task,DOB-054,Medium,DOB,,In Progress,ENG-2321 — legacy_price_rounding has been fully rolled out for months The legacy_price_rounding flag on catalog has been at 100% in production for months and is now just dead weigh,420