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Publish DevOpsBench-100 v3.2.4 realism release (part 17)

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100 exact Harbor-bound SRE workflows with coherent employee requests, deep evidence, and deterministic state verification.

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  1. task_files/dob100-076-gateway-pool-reuse/28-change-readiness-standard.pdf +58 -0
  2. task_files/dob100-076-gateway-pool-reuse/29-vendor-capacity-order.csv +2 -0
  3. task_files/dob100-076-gateway-pool-reuse/30-change-approval-record.csv +2 -0
  4. task_files/dob100-076-gateway-pool-reuse/31-capacity-reservation-register.json +14 -0
  5. task_files/dob100-076-gateway-pool-reuse/32-customer-cutover-notice.json +13 -0
  6. task_files/dob100-076-gateway-pool-reuse/51-agent-visible-asset-manifest.json +554 -0
  7. task_files/dob100-076-gateway-pool-reuse/material/01-the-authoritative-jira-work-item.json +28 -0
  8. task_files/dob100-076-gateway-pool-reuse/material/02-the-cross-tracker-link-registry.json +16 -0
  9. task_files/dob100-076-gateway-pool-reuse/material/03-the-linked-github-issue-population.json +20 -0
  10. task_files/dob100-076-gateway-pool-reuse/material/04-the-operating-control-index.json +33 -0
  11. task_files/dob100-076-gateway-pool-reuse/material/05-the-exact-control-revision.json +17 -0
  12. task_files/dob100-076-gateway-pool-reuse/material/06-the-exact-control-revision.json +17 -0
  13. task_files/dob100-076-gateway-pool-reuse/material/07-the-case-room-conversation.json +36 -0
  14. task_files/dob100-076-gateway-pool-reuse/material/08-the-operative-approval-policy.json +39 -0
  15. task_files/dob100-076-gateway-pool-reuse/material/09-the-pagerduty-change-event-history.json +24 -0
  16. task_files/dob100-076-gateway-pool-reuse/material/10-live-traffic-allocation.json +51 -0
  17. task_files/dob100-076-gateway-pool-reuse/material/11-runtime-resource-and-process-state.json +18 -0
  18. task_files/dob100-076-gateway-pool-reuse/material/12-the-deployment-ledger.json +43 -0
  19. task_files/dob100-076-gateway-pool-reuse/material/13-the-infrastructure-inventory.json +51 -0
  20. task_files/dob100-076-gateway-pool-reuse/material/14-the-exact-control-revision.json +17 -0
  21. task_files/dob100-076-gateway-pool-reuse/material/15-the-authoritative-jira-work-item.json +23 -0
  22. task_files/dob100-076-gateway-pool-reuse/material/16-the-authoritative-jira-work-item.json +23 -0
  23. task_files/dob100-076-gateway-pool-reuse/material/17-the-linked-planning-tracker.json +20 -0
  24. task_files/dob100-076-gateway-pool-reuse/material/18-customer-status-history.json +43 -0
  25. task_files/dob100-076-gateway-pool-reuse/material/19-the-current-owner-register.json +57 -0
  26. task_files/dob100-076-gateway-pool-reuse/material/20-the-pagerduty-service-catalog.json +39 -0
  27. task_files/dob100-077-gateway-v510-rollback/01-employee-request.md +1 -1
  28. task_files/dob100-077-gateway-v510-rollback/02-jira-work-item.csv +1 -1
  29. task_files/dob100-077-gateway-v510-rollback/04-github-issue.json +1 -1
  30. task_files/dob100-077-gateway-v510-rollback/05-current-operating-control.pdf +10 -4
  31. task_files/dob100-077-gateway-v510-rollback/06-retired-shortcut-note.pdf +6 -4
  32. task_files/dob100-077-gateway-v510-rollback/07-case-room-thread.json +6 -0
  33. task_files/dob100-077-gateway-v510-rollback/08-pagerduty-change-events.csv +2 -1
  34. task_files/dob100-077-gateway-v510-rollback/09-service-owner-register.xlsx +0 -0
  35. task_files/dob100-077-gateway-v510-rollback/10-release-calendar.xlsx +0 -0
  36. task_files/dob100-077-gateway-v510-rollback/28-change-readiness-standard.pdf +58 -0
  37. task_files/dob100-077-gateway-v510-rollback/29-vendor-capacity-order.csv +2 -0
  38. task_files/dob100-077-gateway-v510-rollback/30-change-approval-record.csv +2 -0
  39. task_files/dob100-077-gateway-v510-rollback/31-capacity-reservation-register.json +14 -0
  40. task_files/dob100-077-gateway-v510-rollback/32-customer-cutover-notice.json +13 -0
  41. task_files/dob100-077-gateway-v510-rollback/51-agent-visible-asset-manifest.json +558 -0
  42. task_files/dob100-077-gateway-v510-rollback/material/01-the-authoritative-jira-work-item.json +28 -0
  43. task_files/dob100-077-gateway-v510-rollback/material/02-the-cross-tracker-link-registry.json +16 -0
  44. task_files/dob100-077-gateway-v510-rollback/material/03-the-linked-github-issue-population.json +20 -0
  45. task_files/dob100-077-gateway-v510-rollback/material/04-the-operating-control-index.json +33 -0
  46. task_files/dob100-077-gateway-v510-rollback/material/05-the-exact-control-revision.json +17 -0
  47. task_files/dob100-077-gateway-v510-rollback/material/06-the-exact-control-revision.json +17 -0
  48. task_files/dob100-077-gateway-v510-rollback/material/07-the-case-room-conversation.json +36 -0
  49. task_files/dob100-077-gateway-v510-rollback/material/08-the-operative-approval-policy.json +39 -0
  50. task_files/dob100-077-gateway-v510-rollback/material/09-the-pagerduty-change-event-history.json +24 -0
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+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "channel": "case-076-api-gateway",
7
+ "limit": 50
8
+ },
9
+ "records": [
10
+ {
11
+ "author": "customer-success",
12
+ "body": "The api-gateway cutover is committed for 2026-03-07; please state in the handoff whether the capacity plan lands on time and what it costs.",
13
+ "channel": "case-076-api-gateway",
14
+ "message_id": 10
15
+ },
16
+ {
17
+ "author": "former-owner",
18
+ "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
19
+ "channel": "case-076-api-gateway",
20
+ "message_id": 9
21
+ },
22
+ {
23
+ "author": "on-call",
24
+ "body": "For api-gateway, the first signal may be symptomatic. Check the linked records before changing production.",
25
+ "channel": "case-076-api-gateway",
26
+ "message_id": 8
27
+ },
28
+ {
29
+ "author": "release-manager",
30
+ "body": "Please resolve DOB-076. The Jira state is only intake; confirm the live systems.",
31
+ "channel": "case-076-api-gateway",
32
+ "message_id": 7
33
+ }
34
+ ],
35
+ "source": "the case-room conversation"
36
+ }
task_files/dob100-076-gateway-pool-reuse/material/08-the-operative-approval-policy.json ADDED
@@ -0,0 +1,39 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "action": "delete_customer_data",
9
+ "approver_role": "data-protection-officer",
10
+ "policy_id": 501,
11
+ "rationale": "irreversible and subject to retention law; no rollback exists"
12
+ },
13
+ {
14
+ "action": "retire_endpoint_with_live_traffic",
15
+ "approver_role": "service-owner",
16
+ "policy_id": 502,
17
+ "rationale": "drops in-flight customer requests; cannot be undone once clients fail"
18
+ },
19
+ {
20
+ "action": "rotate_production_credential",
21
+ "approver_role": "security-lead",
22
+ "policy_id": 503,
23
+ "rationale": "invalidates every existing session; a mistake locks out production"
24
+ },
25
+ {
26
+ "action": "force_promote_unhealthy_canary",
27
+ "approver_role": "incident-commander",
28
+ "policy_id": 504,
29
+ "rationale": "knowingly ships a regression to all users"
30
+ },
31
+ {
32
+ "action": "drop_database_column",
33
+ "approver_role": "service-owner",
34
+ "policy_id": 505,
35
+ "rationale": "forward-only migration; the data cannot be recovered after the drop"
36
+ }
37
+ ],
38
+ "source": "the operative approval policy"
39
+ }
task_files/dob100-076-gateway-pool-reuse/material/09-the-pagerduty-change-event-history.json ADDED
@@ -0,0 +1,24 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "pd_service_id": "PD-DOB-076",
7
+ "since_day": 330
8
+ },
9
+ "records": [
10
+ {
11
+ "change_id": 5,
12
+ "day": 418,
13
+ "pd_service_id": "PD-DOB-076",
14
+ "summary": "Scaled the api-gateway production pool to 9 replicas across 3 zones (DOB-076 capacity baseline)"
15
+ },
16
+ {
17
+ "change_id": 4,
18
+ "day": 419,
19
+ "pd_service_id": "PD-DOB-076",
20
+ "summary": "DOB-076 intake evidence for api-gateway; outcome not yet established"
21
+ }
22
+ ],
23
+ "source": "the PagerDuty change-event history"
24
+ }
task_files/dob100-076-gateway-pool-reuse/material/10-live-traffic-allocation.json ADDED
@@ -0,0 +1,51 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "service": "api-gateway"
7
+ },
8
+ "records": [
9
+ {
10
+ "error_rate_pct": 0.2,
11
+ "failed_requests_per_min": 17.4,
12
+ "latency_p99_ms": 1030.0,
13
+ "route": "POST /v1/orders",
14
+ "route_id": 9203,
15
+ "rps": 145,
16
+ "service": "api-gateway",
17
+ "share_pct": 100
18
+ },
19
+ {
20
+ "error_rate_pct": 0.2,
21
+ "failed_requests_per_min": 0.0,
22
+ "latency_p99_ms": 1030.0,
23
+ "route": "POST /v2/orders",
24
+ "route_id": 9204,
25
+ "rps": 0,
26
+ "service": "api-gateway",
27
+ "share_pct": 0
28
+ },
29
+ {
30
+ "error_rate_pct": 0.2,
31
+ "failed_requests_per_min": 16.6,
32
+ "latency_p99_ms": 1030.0,
33
+ "route": "POST /v1/checkout",
34
+ "route_id": 9205,
35
+ "rps": 138,
36
+ "service": "api-gateway",
37
+ "share_pct": 100
38
+ },
39
+ {
40
+ "error_rate_pct": 0.2,
41
+ "failed_requests_per_min": 11.5,
42
+ "latency_p99_ms": 1030.0,
43
+ "route": "POST /v1/auth",
44
+ "route_id": 9206,
45
+ "rps": 96,
46
+ "service": "api-gateway",
47
+ "share_pct": 100
48
+ }
49
+ ],
50
+ "source": "live traffic allocation"
51
+ }
task_files/dob100-076-gateway-pool-reuse/material/11-runtime-resource-and-process-state.json ADDED
@@ -0,0 +1,18 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "service": "api-gateway"
7
+ },
8
+ "records": [
9
+ {
10
+ "gc_collections_per_min": 5,
11
+ "gc_pause_p99_ms": 18,
12
+ "heap_used_pct": 55,
13
+ "service": "api-gateway",
14
+ "threads": 120
15
+ }
16
+ ],
17
+ "source": "runtime resource and process state"
18
+ }
task_files/dob100-076-gateway-pool-reuse/material/12-the-deployment-ledger.json ADDED
@@ -0,0 +1,43 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "service": "api-gateway"
7
+ },
8
+ "records": [
9
+ {
10
+ "canary_percent": 100,
11
+ "deployment_id": 9266,
12
+ "environment": "production",
13
+ "service": "api-gateway",
14
+ "status": "succeeded",
15
+ "version": "v5.1.0"
16
+ },
17
+ {
18
+ "canary_percent": 100,
19
+ "deployment_id": 9265,
20
+ "environment": "staging",
21
+ "service": "api-gateway",
22
+ "status": "succeeded",
23
+ "version": "v5.1.0"
24
+ },
25
+ {
26
+ "canary_percent": 100,
27
+ "deployment_id": 9254,
28
+ "environment": "production",
29
+ "service": "api-gateway",
30
+ "status": "succeeded",
31
+ "version": "v5.0.9"
32
+ },
33
+ {
34
+ "canary_percent": 100,
35
+ "deployment_id": 9253,
36
+ "environment": "staging",
37
+ "service": "api-gateway",
38
+ "status": "succeeded",
39
+ "version": "v5.0.9"
40
+ }
41
+ ],
42
+ "source": "the deployment ledger"
43
+ }
task_files/dob100-076-gateway-pool-reuse/material/13-the-infrastructure-inventory.json ADDED
@@ -0,0 +1,51 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "component_id": 9101,
9
+ "detail": "PostgreSQL 16 primary, 400 max connections",
10
+ "kind": "database",
11
+ "name": "pg-primary",
12
+ "status": "healthy"
13
+ },
14
+ {
15
+ "component_id": 9102,
16
+ "detail": "PostgreSQL 16 read replica, ~40ms lag",
17
+ "kind": "database",
18
+ "name": "pg-replica",
19
+ "status": "healthy"
20
+ },
21
+ {
22
+ "component_id": 9103,
23
+ "detail": "Redis 7, 12 GB, LRU eviction",
24
+ "kind": "cache",
25
+ "name": "redis-cache",
26
+ "status": "healthy"
27
+ },
28
+ {
29
+ "component_id": 9104,
30
+ "detail": "RabbitMQ 3.13, events + notifications exchanges",
31
+ "kind": "queue",
32
+ "name": "rabbitmq",
33
+ "status": "healthy"
34
+ },
35
+ {
36
+ "component_id": 9105,
37
+ "detail": "Object store bucket novacart-assets",
38
+ "kind": "object_store",
39
+ "name": "s3-assets",
40
+ "status": "healthy"
41
+ },
42
+ {
43
+ "component_id": 9106,
44
+ "detail": "Edge CDN in front of s3-assets and storefront-web",
45
+ "kind": "cdn",
46
+ "name": "cdn-edge",
47
+ "status": "healthy"
48
+ }
49
+ ],
50
+ "source": "the infrastructure inventory"
51
+ }
task_files/dob100-076-gateway-pool-reuse/material/14-the-exact-control-revision.json ADDED
@@ -0,0 +1,17 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "page_id": 14076
7
+ },
8
+ "records": {
9
+ "body": "Change-readiness standard for DOB-076 (api-gateway), effective under OPS-CONTROL-2026.03. Before the api-gateway cutover is declared ready, the production pool must hold 3 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-076; replicas reserved for another team's freeze in the Linear capacity register (CAP-76) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-76) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-76. Record the plan as the reconciliation answer to question DOB-076-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
10
+ "last_updated_day": 420,
11
+ "page_id": 14076,
12
+ "space": "OPS",
13
+ "stale": 0,
14
+ "title": "DOB-076 change-readiness standard for api-gateway"
15
+ },
16
+ "source": "the exact control revision"
17
+ }
task_files/dob100-076-gateway-pool-reuse/material/15-the-authoritative-jira-work-item.json ADDED
@@ -0,0 +1,23 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "key": "VEND-76"
7
+ },
8
+ "records": {
9
+ "assignee": "procurement",
10
+ "component": "api-gateway",
11
+ "created_day": 416,
12
+ "issue_type": "Vendor Order",
13
+ "key": "VEND-76",
14
+ "links": [],
15
+ "priority": "Medium",
16
+ "project": "VEND",
17
+ "resolution": "Confirmed",
18
+ "status": "Done",
19
+ "summary": "CloudCap capacity order for DOB-076: 3 api-gateway replicas, standard delivery 2026-03-06, expedited delivery 2026-03-04 for USD 1500",
20
+ "updated_day": 419
21
+ },
22
+ "source": "the authoritative Jira work item"
23
+ }
task_files/dob100-076-gateway-pool-reuse/material/16-the-authoritative-jira-work-item.json ADDED
@@ -0,0 +1,23 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "key": "CHG-76"
7
+ },
8
+ "records": {
9
+ "assignee": "change-advisory",
10
+ "component": "api-gateway",
11
+ "created_day": 417,
12
+ "issue_type": "Change",
13
+ "key": "CHG-76",
14
+ "links": [],
15
+ "priority": "Medium",
16
+ "project": "CHG",
17
+ "resolution": "Approved",
18
+ "status": "Done",
19
+ "summary": "Change approval CHG-76 for DOB-076: the standard and expedited CloudCap capacity plans for api-gateway are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
20
+ "updated_day": 419
21
+ },
22
+ "source": "the authoritative Jira work item"
23
+ }
task_files/dob100-076-gateway-pool-reuse/material/17-the-linked-planning-tracker.json ADDED
@@ -0,0 +1,20 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "team": "team-api-gateway"
7
+ },
8
+ "records": [
9
+ {
10
+ "created_day": 417,
11
+ "identifier": "CAP-76",
12
+ "label": "capacity",
13
+ "priority": 3,
14
+ "state": "In Progress",
15
+ "team": "team-api-gateway",
16
+ "title": "3 api-gateway replicas reserved for the storefront-web freeze until 2026-03-10; early release needs incident-commander approval and a USD 1400 re-provisioning charge (DOB-076)"
17
+ }
18
+ ],
19
+ "source": "the linked planning tracker"
20
+ }
task_files/dob100-076-gateway-pool-reuse/material/18-customer-status-history.json ADDED
@@ -0,0 +1,43 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "since_day": 330
7
+ },
8
+ "records": [
9
+ {
10
+ "impact": "major",
11
+ "linked_incident": 5101,
12
+ "post_id": 7001,
13
+ "published_day": 412,
14
+ "state": "resolved",
15
+ "title": "Degraded checkout performance"
16
+ },
17
+ {
18
+ "impact": "minor",
19
+ "linked_incident": 5102,
20
+ "post_id": 7002,
21
+ "published_day": 415,
22
+ "state": "monitoring",
23
+ "title": "Elevated error rates on payments"
24
+ },
25
+ {
26
+ "impact": "major",
27
+ "linked_incident": 5103,
28
+ "post_id": 7003,
29
+ "published_day": 417,
30
+ "state": "resolved",
31
+ "title": "API latency affecting some customers"
32
+ },
33
+ {
34
+ "impact": "none",
35
+ "linked_incident": null,
36
+ "post_id": 13076,
37
+ "published_day": 419,
38
+ "state": "scheduled",
39
+ "title": "DOB-076: api-gateway cutover scheduled for 2026-03-07"
40
+ }
41
+ ],
42
+ "source": "customer-status history"
43
+ }
task_files/dob100-076-gateway-pool-reuse/material/19-the-current-owner-register.json ADDED
@@ -0,0 +1,57 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "last_reviewed_day": 340,
9
+ "owning_team": "Commerce Platform",
10
+ "row_id": 1,
11
+ "service_label": "Checkout (commerce)",
12
+ "slack_channel": "#commerce",
13
+ "week_start": "sunday"
14
+ },
15
+ {
16
+ "last_reviewed_day": 340,
17
+ "owning_team": "Commerce Platform",
18
+ "row_id": 2,
19
+ "service_label": "Payments (commerce)",
20
+ "slack_channel": "#commerce",
21
+ "week_start": "sunday"
22
+ },
23
+ {
24
+ "last_reviewed_day": 210,
25
+ "owning_team": "Discovery Squad",
26
+ "row_id": 3,
27
+ "service_label": "Search (growth)",
28
+ "slack_channel": "#growth",
29
+ "week_start": "sunday"
30
+ },
31
+ {
32
+ "last_reviewed_day": 180,
33
+ "owning_team": "Edge Team",
34
+ "row_id": 4,
35
+ "service_label": "Gateway (platform)",
36
+ "slack_channel": "#edge",
37
+ "week_start": "sunday"
38
+ },
39
+ {
40
+ "last_reviewed_day": 355,
41
+ "owning_team": "Commerce Platform",
42
+ "row_id": 5,
43
+ "service_label": "Inventory (commerce)",
44
+ "slack_channel": "#commerce",
45
+ "week_start": "sunday"
46
+ },
47
+ {
48
+ "last_reviewed_day": 419,
49
+ "owning_team": "team-api-gateway",
50
+ "row_id": 12076,
51
+ "service_label": "api-gateway",
52
+ "slack_channel": "case-076-api-gateway",
53
+ "week_start": "monday"
54
+ }
55
+ ],
56
+ "source": "the current owner register"
57
+ }
task_files/dob100-076-gateway-pool-reuse/material/20-the-pagerduty-service-catalog.json ADDED
@@ -0,0 +1,39 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-076",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "escalation_policy": "EP-Commerce",
9
+ "name": "checkout-api",
10
+ "pd_service_id": "PSVC001",
11
+ "status": "active"
12
+ },
13
+ {
14
+ "escalation_policy": "EP-Commerce",
15
+ "name": "payments-api",
16
+ "pd_service_id": "PSVC002",
17
+ "status": "active"
18
+ },
19
+ {
20
+ "escalation_policy": "EP-Platform",
21
+ "name": "edge-gateway",
22
+ "pd_service_id": "PSVC003",
23
+ "status": "active"
24
+ },
25
+ {
26
+ "escalation_policy": "EP-Growth",
27
+ "name": "search-svc",
28
+ "pd_service_id": "PSVC004",
29
+ "status": "active"
30
+ },
31
+ {
32
+ "escalation_policy": "EP-Commerce",
33
+ "name": "inventory-api",
34
+ "pd_service_id": "PSVC005",
35
+ "status": "active"
36
+ }
37
+ ],
38
+ "source": "the PagerDuty service catalog"
39
+ }
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- A change-window reviewer found that the ticket and operating records no longer line up. ENG-2208 — SEV1: api-gateway latency surge since the v5.1.0 rollout Incident 9701, SEV1: api-gateway p99 latency jumped immediately after v5.1.0 was promoted in production and has stayed there. Customers are affected right now — stop the bleeding first, then see the incident through. Staging must be left as it is. NovaCart's incident policy is documented in the knowledge base and is not optional. Done when: api-gateway latency is back inside its SLO, alarm 9604 and incident 9701 are resolved, the team and our customers have been told what happened, the follow-up work is recorded, and ENG-2208 is closed. The work item is DOB-077 for api-gateway. Its business boundary is edge routing, partner request compatibility, authentication policy, and public latency exposure. Reconcile current authority with live state, make only supported changes, and leave a case-room handoff that you have reopened and verified.
 
1
+ SEV1: api-gateway latency surge since the v5.1.0 rollout. Incident 9701, SEV1: api-gateway p99 latency jumped immediately after v5.1.0 was promoted in production and has stayed there. Customers are affected right now — stop the bleeding first, then see the incident through. Staging must be left as it is. Determine which current mechanism actually explains the degradation, choose the smallest supported production repair, and verify that the customer-facing objective recovers. For api-gateway, the affected business boundary includes edge routing, partner request compatibility, authentication policy, and public latency exposure. Use current operating constraints to select the viable option, execute its guarded transition, and demonstrate the post-change state at the service boundary. The customer outcome depends on both the scoped change and whether api-gateway can safely make the window on 2026-03-07. Give the owner an honest on-time-or-late answer and the best authorised option, including the cost and operational consequence of the alternatives.
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+ "space": "OPS",
14
+ "stale": 0,
15
+ "title": "DOB-077 current operating control"
16
+ },
17
+ {
18
+ "last_updated_day": 310,
19
+ "page_id": 11077,
20
+ "space": "OPS",
21
+ "stale": 1,
22
+ "title": "DOB-077 retired shortcut note"
23
+ },
24
+ {
25
+ "last_updated_day": 420,
26
+ "page_id": 14077,
27
+ "space": "OPS",
28
+ "stale": 0,
29
+ "title": "DOB-077 change-readiness standard for api-gateway"
30
+ }
31
+ ],
32
+ "source": "the operating-control index"
33
+ }
task_files/dob100-077-gateway-v510-rollback/material/05-the-exact-control-revision.json ADDED
@@ -0,0 +1,17 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-077",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "page_id": 10077
7
+ },
8
+ "records": {
9
+ "body": "Control OPS-CONTROL-2026.03 is effective for DOB-077 and supersedes OPS-CONTROL-2025.11. Establish identity across Jira and the linked GitHub issue, compare the case-room report with live operational records, follow task-specific approval and rollout controls, and verify writes from the system of record. This page defines evidence precedence; it does not contain the task's conclusion. Change windows for api-gateway: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at 14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order VEND-77 and change approval CHG-77 are the authoritative records for the cutover capacity plan.",
10
+ "last_updated_day": 420,
11
+ "page_id": 10077,
12
+ "space": "OPS",
13
+ "stale": 0,
14
+ "title": "DOB-077 current operating control"
15
+ },
16
+ "source": "the exact control revision"
17
+ }
task_files/dob100-077-gateway-v510-rollback/material/06-the-exact-control-revision.json ADDED
@@ -0,0 +1,17 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-077",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "page_id": 11077
7
+ },
8
+ "records": {
9
+ "body": "Retired control OPS-CONTROL-2025.11 for DOB-077. This draft recommends trusting the first alert and closing the tracker after a single-system check. It is retained for audit history and was superseded by OPS-CONTROL-2026.03.",
10
+ "last_updated_day": 310,
11
+ "page_id": 11077,
12
+ "space": "OPS",
13
+ "stale": 1,
14
+ "title": "DOB-077 retired shortcut note"
15
+ },
16
+ "source": "the exact control revision"
17
+ }
task_files/dob100-077-gateway-v510-rollback/material/07-the-case-room-conversation.json ADDED
@@ -0,0 +1,36 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-077",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "channel": "case-077-api-gateway",
7
+ "limit": 50
8
+ },
9
+ "records": [
10
+ {
11
+ "author": "customer-success",
12
+ "body": "The api-gateway cutover is committed for 2026-03-07; please state in the handoff whether the capacity plan lands on time and what it costs.",
13
+ "channel": "case-077-api-gateway",
14
+ "message_id": 10
15
+ },
16
+ {
17
+ "author": "former-owner",
18
+ "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
19
+ "channel": "case-077-api-gateway",
20
+ "message_id": 9
21
+ },
22
+ {
23
+ "author": "on-call",
24
+ "body": "For api-gateway, the first signal may be symptomatic. Check the linked records before changing production.",
25
+ "channel": "case-077-api-gateway",
26
+ "message_id": 8
27
+ },
28
+ {
29
+ "author": "release-manager",
30
+ "body": "Please resolve DOB-077. The Jira state is only intake; confirm the live systems.",
31
+ "channel": "case-077-api-gateway",
32
+ "message_id": 7
33
+ }
34
+ ],
35
+ "source": "the case-room conversation"
36
+ }
task_files/dob100-077-gateway-v510-rollback/material/08-the-operative-approval-policy.json ADDED
@@ -0,0 +1,39 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-077",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "action": "delete_customer_data",
9
+ "approver_role": "data-protection-officer",
10
+ "policy_id": 501,
11
+ "rationale": "irreversible and subject to retention law; no rollback exists"
12
+ },
13
+ {
14
+ "action": "retire_endpoint_with_live_traffic",
15
+ "approver_role": "service-owner",
16
+ "policy_id": 502,
17
+ "rationale": "drops in-flight customer requests; cannot be undone once clients fail"
18
+ },
19
+ {
20
+ "action": "rotate_production_credential",
21
+ "approver_role": "security-lead",
22
+ "policy_id": 503,
23
+ "rationale": "invalidates every existing session; a mistake locks out production"
24
+ },
25
+ {
26
+ "action": "force_promote_unhealthy_canary",
27
+ "approver_role": "incident-commander",
28
+ "policy_id": 504,
29
+ "rationale": "knowingly ships a regression to all users"
30
+ },
31
+ {
32
+ "action": "drop_database_column",
33
+ "approver_role": "service-owner",
34
+ "policy_id": 505,
35
+ "rationale": "forward-only migration; the data cannot be recovered after the drop"
36
+ }
37
+ ],
38
+ "source": "the operative approval policy"
39
+ }
task_files/dob100-077-gateway-v510-rollback/material/09-the-pagerduty-change-event-history.json ADDED
@@ -0,0 +1,24 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-077",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "pd_service_id": "PD-DOB-077",
7
+ "since_day": 330
8
+ },
9
+ "records": [
10
+ {
11
+ "change_id": 5,
12
+ "day": 418,
13
+ "pd_service_id": "PD-DOB-077",
14
+ "summary": "Scaled the api-gateway production pool to 13 replicas across 4 zones (DOB-077 capacity baseline)"
15
+ },
16
+ {
17
+ "change_id": 4,
18
+ "day": 419,
19
+ "pd_service_id": "PD-DOB-077",
20
+ "summary": "DOB-077 intake evidence for api-gateway; outcome not yet established"
21
+ }
22
+ ],
23
+ "source": "the PagerDuty change-event history"
24
+ }