description: Determine whether checkout is currently violating any of its SLOs and report the finding with submit_diagnosis. Read-only investigation.

priority: high

service: checkout

status: open

title: Detection: is checkout violating its SLOs?

type: incident


description: Checkout succeeds 99% of the time.

description: Checkout p99 under 400ms.


environment: production


message: checkout error_rate_pct 5.5 exceeds SLO 1.0

severity: high

status: firing

message: checkout latency_p99_ms 530.0 exceeds SLO 400.0


evidence: checkout error_rate_pct is 5.5 against a 1.0 SLO while latency_p99_ms 180 is within its 400 SLO

scope: checkout